A few weeks ago, I had an unsatisfactory dishwasher installation completed by Home Depot. The dishwasher was inappropriately mounted, the plate concealing the undercarriage of the appliance had fallen off, and the underside of the sink was a mess. To say the least, I was unsatisfied with the experience.
Yesterday, I texted the owner of Good Plumbing. Within the hour I had a response. I indicated my availability for the coming week, and we worked out to where he could send out a technician to my house, for the time that worked best for me. The owner told me that they would be there within a three hour window, and would give me a half hour call ahead before arriving. I very much appreciated this aspect of the service, as my time is my most valuable resource. Communication is everything.
The next morning, a little after 10:30, Good Plumbing called, and told me they were on their way. I arrived at my condo, and they showed up immediately afterwards.
Regarding the actual service, Good Plumbing was only in my condo for 45 minutes. They listened to my concerns, and promptly addressed the issue. When they left, my condo was just as clean as before they arrived. Amazing.
To sum up the company with the most fitting name, Good Plumbing was on time, ultra-responsive, super communicative, kind, and reasonably priced. 10/10 would recommend to a friend. I know I will use them for my future plumbing needs.