Description
Reddi Industries is Wichita's home and commercial service company. We offer fast service for plumbing, heating and cooling, garage doors, fencing, electrical, sprinklers, septic tanks, environmental and more. For expert repairs, don't worry, call Reddi.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, AC Tune-ups, Air Scrubber Installation, Furnace Tune-ups, Geothermal Systems, Heat Pump Repair, Heating and Cooling Services, Aluminum fence installation, Automatic gate installation & repairs, Chain link fence installation, Custom fabrication, Deer fencing & ranch rail installation, Dog fence installation, Fence installation, General repairs & maintenance, Iron fence installation, Ornamental iron fence design & installation, Security fencing & metal cage installation, Simtek fencing installation, Trex fencing installation, Vinyl fence installation, Wood fence installation, Cap and Trim Fences, Fence Installation, Good Neighbor Fences, Parking Gates, Puppy Pickets, Rental Fences, Security Gates, Temporary Fences, Wrought Iron, Dishwasher repair, Dryer repair, Freezer repair, Microwave repair, Oven repair, Refrigerator repair, Refrigerator/freezer repair, Stove & cooktop repair, Stove, cooktop & oven repair, Washer/dryer repair, Washing machine repair, Appliance Repair, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Annual Service Plans, Backflow Certification, Backflow Rebuilds, Backup Generators, Breaker Replacements, Commercial Hvac, Commercial Hvac Systems, Commercial Sprinkler System, Emergency Generators, Environment Services, Fixing Broken Toilets, Sinks And Faucets, Furnace And Air Conditioner, Generators Troubleshooting, Grease Trap Cleaning, Grease Trap Services, Heating And Cooling Systems, Home Appliance, Home Remodels, Home Remodels Service, Home Repair, Hour Emergency Services, Hydro Jetting, Hydro Jetting And More, Hydrojetting And Power Jet Cleaning, Ice Makers And Freezers, Industrial Buildings, Industrial Electricians, Industrial Pumping, Installing And Repairing Sump Pumps, Lawn Irrigation, Maintenance Programs, Manufacturing Facilities, Parking Lot Lighting, Planned Maintenance, Plumbing, Plumbing Appliance, Plumbing Heating, Plumbing Plumbing, Preventative Maintenance, Repair Humidifiers, Repiping, Residential And Commercial Services, Residential Fencing, Same Day Service, Same-Day Service, Service Changes, Services All Makes And Models, Sliding Doors, Snow Removal, Standard Plumbing, Stormwater Management, Trenchless Pipe Repair, Waste Management, Waste Removal, Water Backflow, Water Lines Plumbing, Septic system installation, Lateral Line Cleaning, Septic Tank Pumping, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Fan installation, Fan repair, General repairs, Ground wire installation, Installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation, Garage door consultation, General repairs & installation, Awnings, Bi Fold Doors, Garage Door Installation, Garage Door Openers, Garage Door Repair, Hangar Doors, Mega Doors, Outdoor Sun Screens, Overhead Door Installation, Overhead Door Repair, Solar Shades, Grass seeding, Irrigation system repair & maintenance, Lawn mowing & maintenance, Lawn pest control, Mulching, Sod installation, Weed control, Yard work, Backflow Repair, Backflow Testing, Sprinkler Startups, Sprinkler Winterization, Well Services,
Reviews
Stephanie Kowaleski
4 years ago
Love Reddi Industries. Called Dennis (my go to guy at Reddi) and he told me to call the office and set up an appointment. Within the hour I had Devin out at my house and he figured out what was wrong with our water heater and had it fixed quickly and easily so our family had warm water. Thanks Devin at Reddi!
Shelly Nelson
3 years ago
Service man came out and told us we needed a new hot water heater. Gave us an estimate for over $1300. After he left, my husband fixed it. A sensor was dirty. Only good thing was they don't charge a service call fee.
A.J. Pickering
3 years ago
My most recent experience was with Dave fixing my broken ac. He fixed it quick and gave me a great explanation of what was wrong. Every time I need them they are always responsive and helpful. So far I have used Reddi for garage doors, plumbing, hvac, and sprinkler systems between my house and businesses. (I should include Sarah and the rest of the admin staff are a great part of the success in the company as well!)
The company itself is okay. We have used them before and the technician that came out was very professional. But on 1/2/21 Tech #50021 DEMARA - FRANK Service Date: 01/02/2021 came and was supposed to give an estimate for why our bathtub was not getting hot water. He never gave me a price but fixed it anyway and then charged 163.xx. I wasn't prepared to pay because it was only an estimate but I spoke with quality assurance Susie who did work with me, which she should not have had to do. The tech lied and said he discussed price with me when he did not. They have stopped with getting signed approval because of COVID, so I hope they do bring that back because I feel like he took full advantage of not having my signature to adjust the anti-scald. I was not given a choice to use their services. I do want to thank Susie because I did lose it on her and yelled and I apologized but I was just really upset with the tech. Unless they bring back having to have signatures to approve of work, I will not be using them in the future. COVID or not. Quality assurance was quick to respond which I appreciated.
A service call was made and the technician arrived on Sunday evening. I had a meeting to go to so I credit card paid in advance. 30 minutes later the tech called back and said the line was too full of roots and feared the cable would get stuck. After being charged $216 dollars and knowing that I was not happy with the service, Tommy Stevens, the owner, called me and credited back my charge. After discussing the difficult situation with him, and knowing that they have helped me before, they would still be a great company to call on. Thanks Tommy!
gary m Totten
3 years ago
keith has bin my plumber for a few yrs . .bin here several times .. winter an summer . .frozen pipes . .clogged drains . heat tape on incoming water line . .leaking valve on incoming water line . .. .new stools . .fixed leaking shower pipe in wall . .new kitchen faucets an piping underneath . . . .always duz the job an as right as he can . .(nobodys perfect) . .gets the items fixed here ..i will call again when need be an ask for him . .> > > > > .. .
Charlene Stigers
a year ago
We needed to have the furnace sealed to prevent air from attic and crawl space to enter the duct system. The repairman, Jason, was knowledgeable, efficient and did the job in one morning. Our home is so comfortable now. I have used Reddi in the past and will keep using them.
Cheryl Henson
3 years ago
Cody who works for Wichita KS air conditioning & heat came before time but tried to call me first. I was amazed to the professional wisdom that came from this young man. He worked to link into the clues for our problems and solutions for better air flow. Before Cody I had been told that our vents were better to have big filters. Nobody ever told us that is was hindering our air flow. He thoroughly cleaned our AC and kindly informed me along the way. He was excellent. Thanks
Justin Carson
4 years ago
Had a service scheduled a week out for 12-2 on Monday to fix a fireplace igniter.They called at 1 the day of to cancel because they don’t have techs that are capable of working on fireplaces. They were rude and unprofessional. Too many other, better options to choose from for any service they try to provide.
Technician Dean communicated his eta, worked diligently to assess my request for a rain sensor replacement, asking me where I wanted it located to be easily accessible, as well as aesthetically pleasing. He took his time checking all my sprinkler heads, repositioning them to be more effective and teaching me about how to watch to see when one is ready to be replaced. He went over the operation of my new rain sensor and was very helpful and easy to understand. I will ask for Dean from now on because I feel he was the most professional Reddi irrigation technician I have had. Thank you, Dean.
I called this company mid-afternoon on 7-22-2020 they told me someone would call me before the end of the day, they did not call so I called them early morning on 7/23/2020 to inquire and was told that they had tried to call me but I did not answer, I confirmed the phone number they had for me which was my cell and it was correct, they did not call me. She then told me she would have someone call me once again, remember, this was early morning and as of one and a half days later I have not heard from them. I have used this company before and was OK with previous experience but extremely unhappy now as they have caused me a several day delay in getting my necessary repair started as I waited for them and finally realized they were just not interested in my particular job. Would have been much better for me if they would have just told me upfront that they did not want to do this so I could have moved on.
Michael Hottman
3 years ago
David F has always been excellent in his previous service calls at my residence and did that as well on today’s call. Courteous, friendly throughout his time while proficiently performing his tasks as well as addressing my questions. David is very knowledgeable and just plain leaves me with total confidence that my system is functioning well. Bring David to your next appointment and you will see such High quality performance. Thank you David.
Deb Gronniger
2 months ago
Alex came out found my sprinklers that were bad called with estimate finished job he then text me that he closed gates, locked doors ect..this is exactly why I use them.
Talicia Harris
a year ago
Kenneth did a fantastic job! With 100° weather, 86° in the house, we were very concerned about our elderly parent inside. 30 minutes and we had air again! He was our hero today for sure!
Carley Dodson
8 months ago
The two men that came out fixed the problem quickly, but they were also quick to leave without any explanation of service, just a quick bill. When the bill was so high, I had to ask him to explain the bill and the man said I could look at my email receipt AFTER paying. When going to look myself to see what they had worked on (because they had not shown me), I noticed all the wires and filter left behind on the floor.Suzie called the next day to follow-up, which I was glad about, I let her know I felt rushed into paying this large amount with no explanation of what broke/what was fixed. It was a few minutes later she called back to say she was able to refund the service fee and give the feedback to the guys that did the job.
Michael Hewlett
a year ago
I was trying to hire them to do a clean out on my mobile home . They ended up breaking my clean out and then trying to charge me again to install another one. I just want them to fix what they broke or did not install correctly to begin with. So I guess I’m going to have to go to the courthouse this week and get the civil court involved just get what they broke or did not install correctly fixed. Horrible experience . I’ll never use this company again. Also they left their trash underneath my trailer as picture shows as well.
Kristyn Abercrombie
5 years ago
Great company! The gentleman got here early (bonus!) and had our heater taken care of in just a few minutes. Super polite, fast, and very knowledgeable. Price was way under what we thought we were going to pay. Love these guys, will definitely use again.
Dennis was at the house slightly ahead of his scheduled time frame which was fine with us. Our kitchen sink and one of our bathrooms sinks backed up today while doing laundry. I knew exactly what was wrong and where the clog was it has happened in the past. Dennis was a new person for us so I told him what the situation was. It had been five years since we had a problem with this area. He was here about 45 minutes and saved the day. Our drain is working great now. Thanks Dennis.
Glenda Molloy
5 years ago
Received excellent service from Devin Self. He promised I would have running water on Tuesday and he kept that promise. He was very professional. He went above and beyond my expectations.
I had an issue with my garage door... I called and Cody came out and fixed my issue, and the lubricated my door, and gave me a can of lubricant with instructions on when and how! Great service!
Cole & Cody replaced our 16 year old systems. They called prior to coming, were fast & clean about it. They explained everything to my husband. Thank you gentlemen, so much.
The service tech was on time and professional. The coil was frozen when he arrived, so he returned 5 hours later to test and add freon. Kenneth went above and beyond to ensure we were taken care of.
From front desk help to parts dept to installer, this is a top notch business. Very informative and they truly care about me as a customer. We had garage doors installed within a few days of our tornado damage and they are now helping with my shop building
Zack did a great job cleaning out the main line to the sewer. He was fast, friendly, and recommended a good root killer. Fantastic service!
Rebecca Porter
4 years ago
Our tech did an amazing job. He was on time and very knowledgeable about the issue. Highly recommend this company; they are professional and kind.
The service tech. Zackary Kretsch was extremely polite, and courteous. He got right to work, did the job quickly and correctly, and was neat and clean as well. I appreciated the fact that Zack lat me undo, and redo my own plumbing under the sink myself. A JOB WELL DONE !!!! I thought the price was a little high, but the Tech. was FANTASTIC !!!
Our heat went out upstairs and we decided to try Reddi. Kenneth Baty was our technician and he was punctual, courteous, professional and did a great job for us at a fair price. We are very happy customers and will call Reddi Industries again!
Eileen Dreiling
3 years ago
Cody-man who serviced my garage door did a great job. He communicated with me to keep me updated on his arrival to my house. His actions showed me that he is a good worker and gets things done. I appreciated that even though it was late in the day, Cody was still able to commit to fixing my door.I was a bit surprised regarding the cost to do general maintenance on my garage door but this doesn't reflect on Cody but with the company.
Teresa keenan
5 years ago
Mike C is amazing and you are lucky to have him as an employee.
Very knowledgeable and I really appreciate that when I know both about plumbing. Thanks Mike C
Our technician, Zach, was early to our appointment. He was professional and understanding of our situation. Wonderful service!
Sarah Hirschfeld-Webb
4 years ago
Great company! Dean was very professional and would explain things as he went and what we could do to prevent issues in the future. Called at 7:15 and had a 9am appointment. Quick service!
Rebecca Osburn
4 years ago
Reddi is always on time tge plumbers that have come out are fast and polite.
Thank you for another great experience!
I called them on a Saturday to fix my backed up plumbing. They came right out, fixed the problem and were fair on the price. I was very impressed. thank you
Brenda Burger
3 years ago
I had multiple issues with my sprinkler system and Dean Nestor was able to diagnose, make suggestions and repair my system - even in the dark - for a fair price. He was very knowledgeable and I will highly recommend him and request him in the future.
I do want to voice a concern I had with the service done on our septic tank. When we were trying to isolate the issue, I had two techs come out. They needed to dig up the septic lid to see if the tank needed to be pumped. While taking off the lid it was broken into pieces. I said that was fine, just replace the lid and fill in the hole when you're finished. I came home from the hospital to find the below picture. Broken lid, hole not filled in and job not finished. I called and asked what the plan was and was told Reddi isn’t responsible for damage done to septic system? Really? And if I wanted a new lid, I could go get one myself and fill in the hole, myself, OR the techs could come back with a lid for around $50. I said you guys need to do it as I am very busy and quite frankly, thats part of the job Im paying for. The techs then came back two or three more times, once with the wrong lid and finally with the right lid and finally got everything put back together as it was. My wife then informs me they didn’t charge me $50 as quoted over the phone but $125!!!! THREE TIMES THE QUOTE!! Now I have no intentions of paying the remainder of the bill. Buyer beware, Get all Reddi Industries quotes in writing.
Adam Stafford
3 years ago
Great customer service by Cole. Very nice and had the answers I was needing. He made sure I was happy with the service before he left.
Generally do good work...... if and when..... they actually show up or decide to schedule your appointment.
Jim Blanchette
4 years ago
I suspected my septic tank was full, but admitted ignorance in the matter. Called around and left messages at several places. Reddi Industries answered and put me through to a guy there who took the time to lay out the facts. Super helpful toward my making an informed decision. Thanks Tyler!
Zack was able to clear the blockage, which happened to have been a bunch of roots, and had the sewer back to normal very quickly.
Debbie Sinclair
4 years ago
Came home today to my refrigerator not working!! Terrible smell.Called Action Appliance. Kim great lady told me what to use to help get the smell out of the refrigerator. Dana awesome Tech came to the house, found the problem, found the part, went and got it and installed it. Super service. Didn’t know the company is now Reddi Industries. I will continue to use this company and also want to say Todd is an awesome tech too. Thanks, Debbie Sinclair
Terry Lansdowne
3 years ago
The Plumbing Technicians were very Prompt and Knowledgable. They went straight to their work and allowed me to ask questions. They let me know how much longer it would be.
I appreciate their Promptness.
I arrived home from an out of town trip to a freezing home (internal temp read 52 degrees). It was 6 pm on a Friday evening in December and Jason from Reddi came out and was able to quickly evaluate the situation. He made phone calls to obtain the parts and had it quickly installed the next afternoon. 24 hours after diagnosing the issue, my house was back to a comfortable temperature. Jason was very friendly and personable I would recommend Reddi to anyone!
Donna Harkness
3 years ago
Annual maintenance on a/c. I will request David Furlong to service my system when scheduling for future service. Very professional as well as knowledgeable. David kept me informed as to what he was doing and answered my questions.
Frank did a great job at my home! On time, clean and with a great attitude! Great employee!!
Lps Cute Collie
4 years ago
We are very appreciative for Zach from Reddi for coming out late on a Saturday night to fix our plumbing that was backing up. Thank you for your service.
Dale S. Le Bar
3 years ago
Seth was on time and very professional. He diagnosed the issue quickly and had it fixed in no time. Highly recommended!
Mike C. was amazing! He figured what was wrong with our sump pump within minutes! Very efficient and work was great. Definitely reccomend this company they came out within 30 mins after hours.
I had my first service call today with your company. I would like to express just how much I enjoyed Arron when he serviced my sprinkler system. Not only was he a skilled professional, extremely friendly, but he was a joy to talk to. Arron deserves a raise, because I will tell everyone I know about Reddi Industries, and recommend you highly for service based on the excellent service that I experienced today. Thank you so much
Matthew Lewis
3 years ago
Dean was my tech. He was awesome and patiently answered all my questions. Earned a loyal customer.
the garbage disposal started leaking recently. I called Reddi Industries this morning, they replaced it this afternoon.the above is an old review that go lost in cyberland. sometimes it's a hassle dealing with wifi in the boonies.today Kenneth from Reddi/Welch's serviced my heating unit in the time specified, found a minor problem, fixed it and went on his way.
Natasha Calvert
5 years ago
Craig was knowledgable and friendly! He cleared an outdoor drain of leaves and dirt, and a newly remodeled shower drain quickly and professionally. Thank you!
Peggy Williams
3 years ago
Cody was prompt, courteous and very professional. He explained everything in detail and completed the work in a timely manner. I would refer him to anyone who needs garage door repair.
Kenneth shows great leadership, knowledge and customer service when attending to his work. He continues to give you the information you need regarding the performance of your heating and air condition unit, repairs, and importance of maintenance for proper upkeep and running ability to the full extent of your unit. I personally refer him and his company to many friends and family members, his ability to be honest and fair with all the details!
Steven Huskey
5 years ago
The service technician was very quick to diagnose my garage door issue, replace both springs within 30 minutes, and perform routine maintenance. I will definitely use them again.
Zack did an excellent job cleaning out my main line. He pulled a bunch of roots out and got my house flowing like new!
Marlene LaForge
4 years ago
Tried calling Fahnestock and was told they couldn’t have a technician out until Tuesday! I called reddi and my Reddi Hero, Devin, was here to save the day within the hour! I can’t say enough good things about Devin and Reddi Industries! Thank you so much!
It technician who showed up was very nice very professional and seemed to know his business well. He looked over the door completely before he started in on doing the repairs. It was an overall pleasant experience and we will use Overhead Door again
Hibiscus Flower
5 years ago
I can not even begin to say how much I love Reddi. I have had them come out for my furnace, AC and electrical. They have been extremely knowledgeable and professional. It's hard to find a place where you know you can trust the information you are being given. Excellent company to work with!!!
Brant Elliott
4 years ago
Reddi Industries, in respect to Frank the technician that came to the property to inspect and scope the sewer line, was incredibly professional and very informative in his findings. I'd highly recommend Reddi Industries and will keep them in mind for my future needs.
The person on the job came to our house on time and got the job we needed him to do done within a reasonable amount of time.
It's a one stop shop. They worked on my garage door, put a fence around my home, and did a couple plumbing jobs for me. All projects went well.
Have had Reddi out twice now, and both experiences have been excellent. Devin replaced my water heater. He did great work, and was very kind. Thanks!
Your so called plumber was a liar , very dishonest , never figured out the real issue .. all he wanted to do was sell me an entire full house repipe.If he had actually got into the crawl space to look and figure it he would have known what was going on.I’ll be sure to let my church know and the small town city I live in to never use this company or use that David guy ever again.
From start to finish this was a great experience promp craig got here to work on my door right on time his experience made it look easy would definitely recommend them
Michael Fritz
6 years ago
I have used their plumbing and air conditioning services for the last few years and they have always been top notch and their prices are very competitive. Their staff have always been professional. They haven't done any quick/bad fixes which necessitate follow-up visits. The get the job done and they get the job done correctly. And they are always fast and prompt. They are a great asset for the community.
Daniel Giroux
3 years ago
I called Reddi Industries for a problem with my HVAC unit upstairs. Reddi sent out technician David G who was absolutely superb. Not only did David identify the problem but fixed it quickly. In addition to his excellent HVAC skills, David also was professional and great customer service skills. I would highly recommend Reddi for all your HVAC, plumbing and whatever other service need you have. Reddi consistently provides excellent service and employs great people like David G.
Tech Jason Crumrine did exceptional work! Quick response, very knowledgable. Customer service was top notch. Wasn't trying to push a sale....just wanted to get us up and running quickly and affordably!
Scott Goostree
5 years ago
No one likes to have plumbing issues. The Reddi Rooter guys were courteous and professional, helping make a bad situation better.
Judy Phillips
3 years ago
We have had prompt curtious service with this company. zach fixed our plumbing today efficiently.
Rebecca Beddow
3 years ago
Our service tech Kenneth, was prompt to our appointment. He was very personalable. and knowledgeable about the service call. He made quick work of checking our furnace and changing the filter. We will definitely ask for Kenneth for our next furnace and air check.
Ron Davenport
4 years ago
They were on time. Access to the basement was not easily accessible. They had to carry the machine down but were able to clean the sewer in a quick manner. They made sure to clean up and were polite. They explained what they were doing and what the clog was. I really appreciated their effort.
Craig was here. He took care of our problem right away. We are pleased with your service.
Had to do a backflow test and Aaron over at Reddi was courteous, quick, and let me know the information was all sent to the city and what to expect. AND Reddi had the best price I found after calling five places.
Bruce Gerecke
4 years ago
Frank and Aaron were Awesome techs!!! They were prompt, courteous, professional and extremely knowledgeable. Frank took his time to explain what the initial service problem was with our old water heater and the benefits of replacing it with a new, up to code and more efficient water heater. It took them about two hours from start to finish, how amazing is that since they had to deal with stairs and a basement! I really appreciated both men being aware of keeping things neat, clean and tidy!!! I also want to say thanks for their treating our dog so kindly. I would highly recommend these two techs and your business to our friends and family.
Susan Cantele
4 years ago
Dean called to inform me he was at our home. He then also called to get permission to replace a sprinkler head. He even brought in a package that was on our front porch! Great customer service!! Thank you!
Flat Out Grace
2 years ago
We always have a good experience with Reddi, but David Gutierrez was so great I had to mention him by name. Thoughtful, thorough, patient with all our questions, fast & good worker, and just an all around great guy! He replaced a bathtub drain pipe in our basement and installed a toilet. We plan on asking for him by name when we have more drain lines replaced in the near future.
Had a slow draining sink in our rental property. Called Reddi and they came out a few hours later. The tech, Dennis, was great and even though we ran into a few issues due to the layout of plumbing he was able to get it to start to drain. Later that night the renter noticed the sink was still draining slow. Called Reddi back and Dennis called back back right away. He came back out and worked on the issue again. He used a camera this time and found the clog.Quick reply from the Reddi to resolve the issues. And the tech was very professional. Will use again if ever run into another plumbing issue.
Kaitlin Evans
3 years ago
Weston was amazing. Went above and beyond to accommodate us today! I work night shift and after setting him up Weston agreed to close our garage door once he was finished so I could go back to sleep. Our winterization is complete, thank you!
Garage door spring broke and Cody responded quickly and professionally and worked in a hot garage till the job was finished.
I have an excellent service today, very reliable, fast service and productively. David is right on time and fixed my kitchen sink perfectly back on running.
Pablo Guerrero
4 years ago
We have used Reddi and Overhead Door at my company. Their service is so good, I decided to start using them personally.
Called the after hours AC line on a Saturday evening. Dispatcher said she couldn’t get a hold of the tech. He showed up the next morning around 10 am and said he “was too tired to come out.” Then proceeded to tell me how I needed a brand new ac unit. My unit was replaced in 2009, so less than 10 years old. I had a second opinion and all he did to fix the unit was replace the capacitor, a $15 part. This company is dishonest, I would never recommend them to anyone.
Dennis Witsell for the company did the proper recommendation for us and completed the job in record time. Prompt on schedule and cleaned up any mess. We are very satisfied and plan to keep his business card for future use. Thanks Dennis.
Reveal and Review
5 years ago
Excellent service. Mike C was very friendly and knowledgeable. I will definitely request him for any future plumbing needs.
Timbergreen Properties
5 years ago
Had my home's AC repaired 0n 06-30-18, they provided me same day service. They returned call as promised. Professional staff. Technician was on time and called me before he was on his way to the home. The Technician diagnosed and caught the air condition problem quickly. Explained me the problem. The technician was competent and knowledgeable. I did the same repair previously, but Reddi Industries did the work for less cost (very reasonable price). Very satisfied with the quality of work. I Will call them again in future if I need any other AC/HVAC service.
On 2/17/19, Sunday, my son and his family came over for a visit. While they were here, we were not aware that their 5 year old had flushed a rubber ball down the toilet. All we knew was that after they had left, the toilet was not operating properly. I placed a call to Reddi Plumbing at 6:50 that evening. They were extremely quick in sending out one of their plumbers, Luke, who found out that there was a rubber ball trapped in the toilet after spending a good half hour working to get it out. My thanks to Luke and Reddi Plumbing!
Garage door service. Very prompt and courteous. Fixed our issues and made suggestions about how to continue with food maintenance. Excellent service!
Cody was very professional and the work he did was of high quality.
Michael O'Crowley
4 years ago
Had a garage door spring replaced at 7 PM in less than 30 minutes. Technician, Michael M., was extremely quick and provided lots of good information about how to keep garage doors maintained.
Tech#18027 Bird - Michael arrived at our home this morning to preform our A/C check up and performed a very through inspection of the Air Condition System. He was very polite and extremely knowledgeable.
We would highly recommend him to anyone needing services.
The plumber came out, fixed main the issue, however a cap was leaking when he was done. He replaced it and left without testing it. It's still leaking. We immediately called back about the issue after being unable to catch him before he left. We called right away and got told we would have to wait until the morning. I again reiterated that he had just been here a few minutes prior, and our sewage line is still leaking every time we flush the toilet because he didn't double check his work, but assured us he fixed it. The woman on the phone said we'd just have to wait until morning, at which time I can talk to their employee who handles customer complaints. We just spent $500 to go from having one problem, to a different one, and still can't use our toilet. Completely unacceptable.
Sherry Johnson
3 years ago
Dean Nestor did a fantastic job called when in his way and completed the job all in one day very pleased with the service . Used Reddi for years they do a great job keep up the good work.Thanks J.R. Johnson
Jeanne Mendoza
4 years ago
This company has great employees and a very diverse business! Today they fixed my garage door and Zach took care of business! I do recommend Overhead Door with Reddi,
Marie Scarboro
4 years ago
We had our garage door go down late morning and Zac from Reddi Industries Overdoor was at our home within a few hours and had us fixed up in no time. He was very professional and knew exactly what was wrong the moment he saw the garage door opener and fixed the issue in no time. This company has done other outstanding jobs for us and will definitely recommend them and will continue to use them if we're in the need for their services.
Chad J. Merrill
4 years ago
Our central air stopped working on a Friday night. By Saturday morning the house was 89 degrees inside. We called Reddi Industries and a technician came to the house and fixed the problem in a short amount of time. We were treated very well and Reddi met our needs exceptionally well. This is a great company!
Joni Jeanette
3 years ago
They were here within an hour or so, and the tech Jason diagnosed the problem immediately and provided me a quick fix - so we are cool again in this Kansas heat.
Earleta Godderz
3 years ago
Cole Center was very honest and did not try to sell me more than I needed, since I was putting in a new furnace. He was efficient and timely. Cole is an excellent heating and air conditioning professional.
Like came out and quickly fixed the problem. Only here an hour and had everything fixed. Very nice and personable. Would give 6 stars if I could
Shirley Smith
3 years ago
Quick service to get an appointment, please people that I dealt with, Zackary Kretsch, effecient clean, explained what he would do & did it, pleasant & quick getting the job done. Well Done he deserves the vacation.
Steve McMillan
3 years ago
Kenneth Baty has been providing semi annual maintenance for my furnace and air conditioning units for several years. He has always been thorough. My furnace is an old one but continues to provide efficient heating and the air conditioner provides good cooling as needed which I feel is partially due to this maintenance program. Kenneth provides clear explanations about what he has found during the examinations of my equipment. He has always been punctual for the scheduled appointments.
Krista Swainsbury
5 years ago
Came out same day, had what he needed to resolve it that day, informative, worked with our home warranty company on payment, very kind and friendly towards myself and our kids. I would call them again! Highly recommend Zack as a technician.
Becca Huskers
3 years ago
I had an emergency and had no heat for 2 days, Kansas Gas had to come shut off gas. Thanks to Cole Center that came to the rescue in a fast timely manner ! He has Phenomenal customer service ! Very knowledgeable , caring and fixed our problem ! I would defiantly recommend Cole or this company ! Very affordable.
Came to do a plumbing house refit. They did a wonderful job
Torrence Holmes
3 years ago
Came right away to rescue our cat who managed to get into an intake vent. Found him and managed to get a very unhappy cat out.
tect#78051, did a great job today. He took care of business and was on his way. Thanks again
Craig Dugan of Reddi Overhead Door called me in advance to let me know he was on his way.Upon arrival he introduced himself and promptly reviewed the situation.Upon acceptance of his proposal and estimate, Craig immediately set to work.He also reviewed many things on the doors, lubricated various parts, checked the function of the doors, and made necessary safety adjustments as he would as if they were his doors. That was much appreciated.Craig exemplified someone who takes pride in his work and is an asset to his company.I strongly recommend that he be entered into the rewards program and contest.
I've used Reddi for plumbing, electrical and HVAC. They always show up on time and prepared to handle the problem. They are respectful and they present themselves well and always explain what they are going to do and what they have done. They explain the charges clearly too!
Our A/C went out on July 2nd. I called about 5 PM and got ahold of Reddi who just started selling Trane units as ours was 22 years old. They came out yet that night, quoted a new unit, and installed it the next day on July 3rd. Less than 24 hours. WOW.. Workmanship was fantastic and courteous installer. Would give them a 6!!!
Andrew Parker
3 years ago
We called Reddi on a Friday afternoon about our broken heater. Their technician, Cody Wickham, arrived later that same afternoon with no appointment necessary. He quickly diagnosed the problem, explained to us exactly what was wrong and how to fix it, and then took precisely the 35 minutes he said he needed to go and get a replacement part. Cody returned right on time, immediately got to work, and had our heater back up and running smoothly before 6 PM that same Friday. He was professional, courteous, and very knowledgeable. His explanations were accessible and valuable, and he and Reddi were happy to work with us on payment. Cody even cleaned up his work area so thoroughly that it was literally spotless. Without a doubt, we know to call Reddi and ask for Cody Wickham the next time we need help!
Christine Vickers
5 years ago
Frank is awesome!! He is a hard worker has proven over and over that he can handle any plumbing issue that may arise in my house. He is confident and always gets the job done!
Kenneth did our spring HVAC performance check and was great. He pointed out A LOT of cottonwood tufts that were packed in the coil fibers which were burned out. He also did before cleaning and after cleaning performance checks and showed me the results. BIG difference after cleaning. Kenneth did a great job and deserves accolades.
Appreciate the opportunity to reach someone on a Sunday morning! Technician came out and replaced a section of our copper piping.The bests thing about the service was that the service was done in the 2 hour window provided, we were called before technician’s arrival; the job was done and no mess was left behind.Very polite and efficient - just what’s needed in a plumbing emergency!
Cynthia Finley
7 years ago
This company tried to overcharge us for a plumbing job. Got a second quote that was only a fourth of what reddi was going to charge. Other company was a well qualified licensed plummer not sure reddi's guy even knew what he was talking about. Disappointed because we had used them before and were very happy with that experience. We will never call Reddi again had some other services scheduled cancelled all appointments.
The owner reached out on this issue and helped come up with a solution. They were very proactive and appreciate their customer service on the matter. I will continue to utilize Reddi for servicing our HVAC units moving forward.
Brandi Harveiy
3 years ago
Michael Jimenez was great . He was friendly and helpful and went over what was wrong with the sink.
Kyra Tillotson
4 years ago
Mike Jimenez was our technician and he really helped resolve our problem as well as gave us a few tips on how to fix a couple other things around our house (like a leaky faucet). 10/10 awesome service
Had David come out to my house this afternoon to fix my garage door. He did a great job and was very professional and relatable.
Noland Keahey
4 years ago
Mike C was great to work with. He answered all of my questions and was very courteous.
Wonderful fast service by Craig. Great to work with. Had a smile on my face the whole time. Thanks Craig!!!!
Aaron is the best. For such a young mind he is well educated and fixed the sprinkler system in a short period of time. Fast and friendly. Thank you, Aaron.
sharon williams
5 years ago
Michael was very nice and respectful, even though I forgot to leave my car out of the garage so he could check the air filter. He was very understanding. When he was done, he explained everything he had done and said that since he did not have the size air filter on his truck, that he would come back on Saturday and put one in.Thanks for making my experience a good one.
Michael Bunch
4 years ago
I can always depend on Adam Benero to provide excellent service. He and Tristen Ryan were out today to assist with an ongoing tree root problem. They are both very professional and willing to work with me to solve problems. Adam is very respectful takes time to listen to my concerns and provide solutions for our sewer problems. Thank you Adam and Tristen, I appreciate you and the work that you do. Carolyn Bunch
Michael Costello
6 years ago
Worked with an employee named Mike who was prompt, professional and very good at his job. Fixed multiple issues in a very timely manner and worked with our schedule to do so. I would recommend them to anyone!
My technician, Zach Baden, is prompt,polite,knowledgeable and excellent at his profession. Quite a pleasure doing business with him.
Jason Sullivan
4 years ago
Called (6) plumbers and heard the same thing. “3-5 days before we can get there”. Called Reddi and they called me back with in the hour and had Frank on site an hour later. Frank had our new water heater installed in three hours (that includes a 45 min trip to get the new one).Guarantee I never call (6) plumbers again. First call goes to Reddi and the second call is to Frank to make sure he gets the call.
Michael Sullivan
2 years ago
I am very happy with the quality, professionalism and friendliness of the technicians who recently unclogged my house's sewer line. It's an old house with its normal issues, and frankly I was becoming tired of waiting for people to arrive only to be offered a make-do solution. I guess I just hadn't given Reddi Industries, and particularly Adam. a chance to see what needed to be done. They were prompt, clean, uncomplaining, polite, conscientious and interested in both this house and its history. More important, I do truly feel I got a fair deal. While there are many tasks which I know I am fully capable of performing in regards to household maintenance, I also recognize there comes a point where it is cheaper and smarter to rely on a professional. I recommend that anyone at least consider Reddi for any home maintenance need. As long as they empower their field personnel to make decisions on the spot and proceed accordingly the will be your best choice.
Shelby Shinkle
4 years ago
Quick scheduling. Quick diagnostic. Quick service. Friendly, informative technician, Zach. Excellent all around.
David Albaugh came to my house within 30 minutes of me calling into Reddi - my garage door was fixed within another 30 minutes. So fast, done right. David is great!
James Meyerhoffer-Kubalik
5 years ago
DO NOT USE.Buyers used Reddi to scope a line on the house i was selling. Technician (Adam B.) was inexperienced an said i needed my line replaced:$3K; but he would not truly know if it was an issue until he dug, by that time most of the $3k would already be incurred. He already was staking my yard as if he had the job. This almost costs me the deal on my house. I hired an independent plumber and said my line was in good condition for 45-60 yrs. and that it needed minor root treatment. DO NOT USE REDDI.
William Mitchell
3 years ago
New Years Eve, I called at 3pm and had person at my house shortly after 5pm. Very professional, knew exactly what he was doing. Still had my info from 2014, took my credit card and emailed me a receipt immediately with a one year guarantee.
Logan Edwards
9 months ago
Does the bare minimum to take your money, every job! Do yourself a favor and find a service contractors that cares
Cody Davis did an outstanding job troubleshooting problem with AC system. Fixed problem and now we are relaxing in nice cool air! 👍
Bradley Vonada
a year ago
I have used Reddi Industries for my irrigation system maintenance for two years now. I will award one star for the excellent service provided by Dean in the year 2021. He was very knowledgeable and taught me a lot of things about our system.My experience this year, 2022, has been very disappointing. I had my sprinkler startup in April by Jerry, including my back flow inspection. I received a final notice letter in July from the city saying that my back flow has not be inspected and is due by 7/22. My wife called Reddi on 7/11 and the person on the phone said it would be taken care of. Was told by the city on 7/13 that they still don't have records. My wife has called Reddi again on 7/13, 7/14, 7/15, and 7/18 to follow up on each persons promise to rectify the problem. The city still does not have records of our inspection. Eddy, Olivia, and Jennifer have all picked up the phone and fallen short of seeing this through. At this point I have paid Reddi for a service that was not provided. It's disappointing that in today's phone call they refused to send a technician out to redo the inspection.I do not recommend Reddi's services for future needs.
e buzz miller
3 years ago
Craig did an outstanding job and explained what care was needed to keep the unit in good working order. He was efficient and worked quickly. Thanks Craig!
My house air conditioner quit working at 10:30 PM on a very hot night. I have a medical condition and need to be out of the heat. I called Reddi and they sent out technician Kenneth Baty within a hour. Kenneth was very professional and explained to us what was wrong with the air conditioner and that he was able to fix it Tonight. He had the part on his service vehicle. Kenneth had my air conditioner running within 45 minutes. I will be using Reddi Industries and Kenneth Baty for all of my heating and air conditioning from now on. Thank you again Kenneth and Reddi
First Westin went came out and got our system set for the summer and suggested some ways to make our water more efficient. Great job!Then Westin recommended that Seth work on our backflow because ours is different because of the hill our house sits on. Again great communication and great work.5 Stars for both of them!!!
Rebecca percival
3 years ago
Kenneth Baty was able to fix our heater in a timely and knowledgeable fashion! We will certainly use his services again!
Lindsey Faber
3 years ago
Called and was scheduled for same day service. Jacob called an hour ahead of time and asked if he could come then or if he should wait. Off to a great start!! He came in, had the toilet fixed and put back in place within an hour! Then....he broke it. He assured me I wouldn't be charged for ANYTHING but that day's service. I was then scheduled for the following day. Again. Jacob was an hour ahead of schedule. He came in, fixed the toilet, and even let my kids stand over his shoulder and watch, answering every one of their questions as he went along. He was the most courteous and kind plumber I've ever met. When I need Reddi again, I will absolutely be asking for him!!
Carol Sherman
4 years ago
We needed an opener for our garage door. David came out, assessed the situation, gave us some options, and we went with the key fob and another one for the car. He was great. So very professional and nice. The price was very reasonable. We will definitely use them, and him, again.
Linda Gonzalez
2 months ago
Todd was very informative, professional and has great customer service.
Rodney Wachholtz
3 years ago
We would like to commend Cole Center as one of the best service technicians your company has as he so easy to work with us. Cole is such a nice young man and so good to work with us elderly folks. Thank you Rodney and Dixie Wachholtz
Your tech Daniel Titus arrived after dark but worked approximately 1 1/2 hours by flashlight and did a thorough job of unclogging our main sewer line. He knew what he was doing and was a professional. He did not let the handicap of working in the dark cut corners.
Larry Arebalo
4 years ago
Frank was very pleasant, very patient, and informative. Looking forward to doing more business in the future.
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Jeremy Carpenter cleaned out our drain line and did a great job explaining everything and what services reddi plumbing offers.
Amy Lee Duncan
5 years ago
I most definitely recommend them! Was doung a load of laundry when all the sudden water starts shooting out of my sinks, tub, toilet and washing machine!! Called them and they sent Dennis to our rescue! He was prompt and courteous. He explained everything in detail, super friendly. If you need help do yourself a favor and call them!! Easy on the wallet and great service!!
Zack got our sewer line unblocked. He was quick, and helped us understand the problem and his process.
The Tech Patrick was awesome. He did a great job. The only problem we had was when we called, we were suppose to get a call back. It took us calling 3 times before we finally got a call back to schedule service.
Joshua Saunders
a year ago
Corey (my plumbing technician) was awesome. He was diligent, professional, and efficient. His service was greatly appreciated. I've relied on Reddi for electrical, HVAC, and now plumbing services, and I can honestly say they have been great. I highly recommend using this company.
Zach was as good as it gets....kept pushing to make sure the job was complete and superbly done. I’d hire him if I was still in business!!
Service man was very professional. Very honest and knew exactly what he was doing. Use to use Cook's as my service. Had them out many of times. They never pulled the inspection plate on the coils. Reddi man pulled inspection plate and found 19 years of build-up. Cleaned the system. Checked everything else. Reddi just became my go to for all services.
charlie newell
4 years ago
Dean was very professional and thorough in the work on starting my sprinkler system.
Thank you Dean!
Thanks, Dean and Kyle for helping my daughter, Ashley. I could not be there to clear the heavy snow from her drive. It's nice to know she had you both to help. Best to you guys.
Friday morning, we awoke to a broken garage door spring. For us, a broken spring was a major problem. We couldn’t open our double steel door with that broken spring. The first place we called couldn’t get to us until Monday. Then we called Reddi and spoke to the dispatcher, who called us back a few minutes later with great news. A tech would come between 2-4 PM!Tech Michael McDonald arrived on time and soon had our door in excellent working condition again. Tech Michael was polite, friendly and skilled. He was our hero that day.
Service was on time (early, even), professional, and efficient. I appreciated the explanation of everything he was fixing and tips on how to complete preventive maintenance.
Jane Buchanan
5 years ago
Zach Beden did an EXCEPTIONAL job fixing our VERY broken garage door. He was very professional and polite. I wasn't sure it could be fixed and he was so encouraging that it could be. He went above and beyond! He was sent to our house early in the morning, which I so appreciated, as I could not get my car out. The repair job was excellent and I would highly recommend Reddi Industries.
Phil Richardson
2 years ago
Keith was our service technician and he did a great job ! He represents your organization very well! Thank you Keith for fixing our water leak by replacing the old pipes going to our washing machine!
taelor parish
2 years ago
Dennis was great! 2nd time he’s been out with a coworker (our sewer line is a 2 man job) and he’s been great. Early every time, super informative, Reddi Industries has a customer for life, just hopefully not for another year or so!
Our technician was Jeremy. He was very friendly, courteous, and professional. Our cat walked up to him like he was family! He kept us informed of what he was doing and explained what we needed to do to prevent a reoccurrence. I would reccomend him to anyone who needs plumbing service.
We had an outlet run to above the mantle. The electrician was early, very quick, and cleaned up the little mess he made!
susan huntsinger
2 years ago
Our ac was down.this morning.
Cody was 2 hours early and had it going in 10 minutes. He did a great job. Thanks Cody.
Sheridan Gorges
2 years ago
I had a bad leak in my sprinkler system. Water was pouring into street, I had the wichita water company come out the next day, they left a note on my door that I needed to call a lawn sprinkler company to turn my system off to stop the leak... you think they could of done that.. but no... hours going by and at least 3 calls ...I could not get anyone out here... I got the number for Reddi from another source ... they were out here in 30 minutes, got the line turned off and then back to fix it the next day. Becca helped me on the phone and set up the appointments she was amazing!!!The best service I have had in years!!!!!!
Responded quickly to quote what needed repaired. Turns out it was the line from the city water to the house. They were able to come back and repair within 2 days. The only reason I did not give them 5 stars is due to leaving the yard they dug up a mess. They did not attempt to tamp down the dirt. Even the city tamped down the area they dug up and placed new grass in the area too. Reddi unfortunately left the loose dirt. I would have said something before they left but they didn’t notify me when they were done/leaving. I was a little annoyed with this too since I left the garage door open for them to access the house. Will update this review if they return.
My garage door wouldn’t open. Called Reddi Overhead Door. In about 15 minutes Cody arrived. He was friendly, obviously punctual, and efficient. He quickly diagnosed the problem, fixed the problem and was on his way.
I’ll definitely call them again when needed.
Luke is great and he did a good job to cleaned out the sewer.
Thanks for your quick service!
We found a water leak in the basement ceiling and called Reddi Industries, Michael Chetwood came out at 10 PM and after looking at sink and dishwasher knew the leak was coming from a copper pipe in the ceiling. He had to cut a small hole in the ceiling and you could see the the small pinhole in the pipe. He was very good about keeping the floor clean and using towels to limit the amount of additional water after cutting the pipes. If I ever need plumbing services again I will ask for Michael Chetwood
Edward Broyles
5 years ago
Weekend call for the sewer line plugged up & they said maybe 9pm but they were able to come by 7. Very clean and professional. Cleaned out a football size clump of tree roots. Billy did a great job
Cody McDonald was 100% professional, knowledgeable, thorough, efficient and pleasant.He called me before coming to hear about my garage door problem, to make sure he had everything with him.He knew a lot and explained things to me on the phone and after diagnosing the problem. We ended up buying new garage door motors. He set it up completely and made sure I knew how to function everything.He was FAST, clean and efficient. No messes left behind! I'm very happy with Cody's services.
Elroy Wheeler
4 years ago
Alan Dean, Sprinkler winterizing. Alan called first and was actually early which worked out great. He was quick, efficient, professional and very pleasant to work with. We will use you again and I will ask for Alan. Thanks
Zack Kretsch was great! knowledgeable, friendly, and went the extra mile to make sure our sewer line was clean. Thanks Zack and REDDI for a job well done.
Our water heater was leaking fast and really needed help. The agent Cody came earlier than what I expected and took care of the problem. He was very professional and knowledgeable, he just kept working to get it done right. I’m so thankful for all his hard work. I’ll recommend him to anyone who needs help because he is so dependable.Sincerely
Jessica Hannon
a year ago
We had a light that needed fixed and Jesse came right out and got what he needed to fix it. We were happy with our services. I do wish they would have gone over price before installation because it was double what we normally pay.
We had our sprinkler system serviced and repaired today by Dean Nestor. Great experience, Dean was very helpful, knowledgeable and professional. Since this is the first house we have owned with a sprinkler system. Dean took the time to explain a lot of things about it I was not familiar with.Thanks Dean, Great job !! 5 stars
Veronica Gillis
7 months ago
I’ll always appreciate the fastness of Reddi! Called at 9am this morning and Dave was at my house at 5:30PM. Very friendly service every time I need Reddi to come out. Prices are reasonable! Thank you!
Devon Rothwell
4 years ago
Zach Beden came by today to replace my spring on our garage door and give us a new unit programmed to my phone. He was very helpful in setting it all up for me and showing me how it works on my phone. I appreciate his professionalism, quick work and quick response. Thanks Reddi and especially Zach
W. RONALD ZACHMAN
4 years ago
Employee (Cole) did an outstanding job. Knew what was wrong and had the part to fix the furnace. Would use this company again.
Our garage door spring broke the day before Thanksgiving. Zach came out and fixed it the same day. Very polite, courteous, and did a quality job. Thanks.
Terrible service, tried for three days to get these people out to repair a sprinkler system. Finally got them to commit to a day and time. They never showed up or called. I called them back and they said the technician had called in sick and could they reschedule for the following monday. Very unprofessional, should have at least received a call to let me know they were not able to come. Will not recommend nor attempt to use them again. Waited around for 3 hrs for nothing.
Sidnee Whitaker
4 years ago
Charles did a great job with our spring sprinkler startup. He was prompt and efficient.
Ken has done several of my seasonal check-ups and is always very thorough, professional, and informative.
Technician (Dean) delivered top notch service. He was kind, courteous and very helpful.
I was referring to this company as part of a home warranty. It took 10 minutes from calling the Home Warranty company for ready to respond to me via phone. They were on scene Within an hour and be able to repair my garage door opener so that I could park my vehicle in my garage. They have all the parts they needed without knowing what they were getting into. The person who showed up to do the repair was kind knowledgeable and did a great job!
Joyce Kliesen
3 years ago
Patrick came early but did call me prior to his arrival He apologized for not cking his schedule better as he realized my appt was after 1 PM.He was polite, introduced himself and was friendly. After he completed the job, he reviewed the invoice with me, explained the new payment options and clarified any issues I brought up. Would recommend him to anyone
Steve Clausel
3 years ago
Our service technician Kenneth Baty repaired our AC unit and it now works great. He was both professional and courteous. Also I just signed up for the annual start up and maintenance service through Reddi Industries, formerly Welch's Heating and Air.
Stephanie Burch
4 years ago
Excellent service by Dean Nestor technician! He resolved my issue & saved me money! Called on his way and the office called me & emailed me to advise he was running late to my house on a Saturday. AND they let me post date a check for services. Talk about putting the customer first! And Dean cared about my experience he took the time to give me options and he wasn't in a rush. Amazing customer service Reddi! I will call again! This was work to be done by the City's request so I now have less stress thanks to Reddi, I can't be more happy!
Zach B. was my service tech and he did a fine job. An appointment was scheduled and they gave me a two hour window. I appreciated the fact that he called me prior to coming and gave me an estimated time that he would arrive. He showed up within that time and immediately found the problem. He was very thorough in explaining the cause of the issue, what it would cost to fix, and an estimated time it would take him to complete the job. He was done within that time. He gave me the option to pay now or receive a bill. I was pleased with the results and would definitely call them again for any future issues with my garage door.
Michael showed up early and was very friendly, knowledgeable and helpful. He completed the work very quickly. Great job!
William Boucher
5 years ago
Corey Horne was amazing. Not only did they come early he was able to fix the problem fast. Granted it was a simple issue, (we we're stupid lol) he was respectful about it. I will use this company from now on! Thank you
The appliance repairman was very knowledgeable and helpful. I felt like I was treated like a person, not just a number to get the job done! I will continue to use them for all my services for this reason, and the fact that they are reasonably priced!
A very good plumber. And a hard working man.Devin Self and Mike, bent over backward to make me happy. Great job guys... (Whole house re-pipe. Shower, Toilet, And Water Softener System) #ReddiIndustries
Called and they arrived in a few minutes. Cole and his partner diagnosed the Air Con problem and quickly resolved it. Great Service.
I had to have a whole new water heater installed. I called one day, they were out the next at the time they had advised. They let me know when they were on the way. Jacob was professional, fast and very nice. I had all this done in one morning for what I consider a good price. I would use them again any time
Great. They came out and took care of us even when it was going to be past closing time for them.
Prompt service! The spring on our garage door broke and Craig and his partner were out the next morning to replace the springs. Both very kind and I couldn’t believe how quick they were! We appreciate to quick response!
Kristin Khosravipour
3 years ago
Cody was very helpful in getting my garage door opener working again. He was also very patient and waited while I had to leave mid-appointment to run to work for a moment. Thanks again Cody!
We recently had Dennis come out and help with a plumbing issue. We thought we just had a clogged drain but found out that the main line under the house had a major clog. Dennis clean the main line under the house and from house to city connection. We have our main line on the city side cleaned on a regular schedule but never considered cleaning the lines under the house there was so much stuff that came out from the years of build up! He did a great job and got a reasonable price and warranty. Thanks Dennis. I will refer anyone that need a plumber to you! Mrs. Gross
My tech was extremely nice and very presentable. Promptly diagnosed the issue and began work. The fix only took about an hour and a half. Overall I’m happy with the service.
LaDonna Jackson
6 years ago
Very pleased with the staff at Reddi. Seth is fantastic! The response time is always super fast. The prices are very reasonable. Work is done quickly and professionally. We will continue to use Reddi at our home.
I had some issues with my sprinkler system not watering in my beds and causing one of my large bushes to brown from lack of water. Jeffrey Renner looked over everything and added a spray to the hose system so the bush could get more water as it grows larger. Additionally, he fixed some broken heads and ensured all were working properly.He was extremely professional and knowledgable.
Amanda Arroyo
4 years ago
Michael Jimenez truly is a hero to our family. The hot water heater at our house quit working on a Friday days before the Christmas holiday. After calling numerous plumbers – half of whom did not answer and the other half said they were unable to come out until the day after Christmas – Reddi Industries was instantly available. Michael arrived as promised on Saturday morning to diagnose the problem. His initial assessment was that the pilot assembly needed to replacement but also that, because of the water heater’s age, he also recommended a complete replacement. Unfortunately, the home warranty company only authorized replacement of the pilot assembly. Michael diligently attempted to explain the situation to the home warranty company, but to no avail. Michael also informed us that only one store in the city carried the necessary part and that it would not be open until Monday, Christmas Eve. Despite Christmas Eve being Michael’s day off, he kindly offered to sacrifice time with his family to assist a customer without hot water in the winter. Michael agreed to obtain the part first thing Monday morning and fix the hot water heater of a family he did not know, but that included a 6-month pregnant woman. True to his word, Michael arrived on Monday morning with the part and began working. Yet again, because of the age of the unit, replacing that part failed to fix the water heater. Following numerous additional calls to the home warranty company, a replacement was finally authorized – something that Michael originally recommended as the correct solution. Michael went above and beyond in this instance, which seems to be in line with his courteous, knowledgeable, and patient personality. We cannot say enough positive things about our treatment by Reddi Industries and the stupendous service Michael provided. We will not forget how he took time away from his family on Christmas Eve to help us.
Dave Furlong came to service our AC unit. He always does a great job.
Kevin Lovingier
6 months ago
Devin with reddi out. Would recommend .
Corey from Reddi is a skilled plumber and a pleasant guy to deal with. He was knowledgeable, flexible and worked very expeditiously to save us labor cost. He also made other great suggestions that helped us save money. I will call Reddi and ask for Corey the next time we have a plumbing problem. Thanks Corey!
Zach was courteous, professional, worked quickly and explained everything he was doing and why while he was doing it. Could not have asked for better service!!!
we're on the No Call List, but evidently they think it's okay to ignore that and wake me up to offer air conditioner servicing. No Means No, Don't Call Us, We'll Call You...
We needed our air conditioner repaired and the service tech was Rude and very unhelpful. Then when we tried to work with Reddi and our home warranty, Reddi Industries blocked our calls and refused to work with us! Very poor customer service! Will not be using them again!!
Jennifer Mason
4 years ago
Tech (Michael) called when on the way... was right on time and very courteous!! Work was done quickly!! Price came in under estimate!! Would definitely use them again!!
Dean Nestor has been out a few times to help me with various issues I've had. Each time he's left with the situation resolved and me being better educated on how my system works. I'll be happy to continue to call for any service.
I was very happy with the service and the electrician who came to do the work. They took their time and explained what they did and why. David was the electrician that worked with us and he answered any and all questions easily. I would definately call again.
Steve Burhenn
3 years ago
Great Service. Alex did an excellent job and helped us understand what we could do to prevent further problems. Very helpful and informative. Will definitely use Reddi industries again when the need arises.
Chris came out for us on New Year's Eve and did a great job for us. Very professional.
Reddi was convenient, quick, and very easy to work with, from initial scheduling through the completion of the work. The young man who came to do the work was friendly, efficient, helpful, and clear in his explanations and recommendations. I have been pleased with Reddi in the past, and I am quite pleased with their response and quality now.My rating would have been 5 stars except that the job (sewer line clean-out) turned out to be much more expensive than I had expected (as compared to a similar job done at a previous house). If the plumbing issue hadn't been so urgent, I would have sought to make a claim on my home insurance, had I realized what it would cost. I don't yet know if Reddi works with my home insurance company, or if a claim can be made after the fact.
Cole did a great job diagnosing and repairing our furnace. Reddi came out the same day I called for service and they have always been fast and professional. I have also used them for plumbing and garage door installation services and have been happy with those services as well.
Adam was couteous, office staff attention to detail and friendly, met our crucial deadline, above and beyond. Thank you!!!!
Jennifer Chambers Daney
4 years ago
Dennis with Reddi and Danny both did such an outstanding job fixing the sewer line. Very professional and exceptionally friendly!! They were both so great and made a terrible situation a good experience. Great job guys! really outstanding!!!
I missed a T. I would definitely use this company for its services if I were local.
Randy McCleave
3 years ago
Kenneth Baty is the best! He showed up early and went right to work like always and ultimately solved the problem! The Mitsubishi mini split in my shop is cooling fine now. I would recommend Kenneth’s service to anyone anytime.
Randy McCleave
Charity Lenzi
4 years ago
Seth was our technician. He was very thorough explaining his work, explaining things to my husband through the whole process. He did a great job!
Zach did a great job of trouble shooting our intermittent trouble with the door operation. He got the correct parts quickly and put them in and completely serviced our doors. I highly recommend Reddi for their work.
Jackie Besser
4 years ago
Mike was early. He called ahead to be sure it was ok to arrive early. Which I felt was very respectful. He was very personable and professional. Mike is very knowledgeable about his proffession.He was able to explain to me everything he was going to do and why it needed to be done. He completed the job in good time. Cleaned up after himself and was extremely polite and respectful of my home.
I called late in the evening and Cody immediately came out and fixed the broken spring within an hour. I am not that experienced with garage doors but he politely answered all my questions and even showed me how to keep the door in good working condition.
We have now had 3 different service calls...appliance repair, plumbing and electrical. Each person was outstanding!!! These are the most courteous, competent service people we have EVER had. Thank you...we have signed up for annual services and look forward to a long relationship!!!
Had them out to replace a hot water heater. Arrived on time, professional, everything worked great and they stuck to the price they quoted at the beginning. I will use them again and recommend them to others.
Brenda Schmidt
3 years ago
Jerry did an outstanding job in the rain, turning on the Irrigation system. Did not hesitate performing his job while it rained. Appreciated his manner of service, very professional. Thanks
Cheryl Hamilton
3 years ago
Had a great experience today David F. Was very nice and we appreciated his honesty! We will be using Welch heating and cooling from now on!
I needed my torsion spring replaced on my garage door. The interaction over the phone to schedule was pleasant and friendly. The repair man came out and promptly resolved the spring issue. I even received a follow up call to ensure the services were up to my standards. Definitely recommend.
Reed Campbell
3 years ago
Craig Dugan was excellent! He obviously knew what he was doing. He explained what the problem was and how to fix it. He also explained that I could upgrade my older garage door opener which I did! He was a total professional, total installation took less tie than he estimated and the end result was great! He deserves to win the Vacation!
Allen Johnson
3 years ago
Sprinkler system was not working right. Andrew S came out , figured out it was a stuck loose solenoid, tightened it and it works now. Didn't charge full service call rate for the small (in service time) issue. Thanks.
This is our 2nd time having Reddi Overhead Door come out. The first time, replacing our garage door opener. Very reasonable cost! And they were right on it shortly after we called them.This 2nd time, we called because we found the garage door had a broken spring (that was over 20 yrs old). We could not get the door up. Needless to say our main vehicle was in the garage!My husband called them around 8 am. They called back around 8:30am. They weren't sure they could get to it, but it wasn't long before Zack called saying he was on his way. We were 45 minutes east of Wichita. We appreciated this SO MUCH. Zach got here right when he said he would and door was repaired within a short amount of time. We are so pleased with this company. They are our go-to company now!We have used Reddi Fence in the past and was very please with them also! Thank you so much Reddi Industries!!!
Jackie Crumrine
4 years ago
Did a really good job! Very nice. Very polite. UPS showed up. I got several packages. They were kinda heavy. I was carrying them to the house. My Reddi guy, asked if he could help. He was so nice. He carried them to the house and put them just inside door. He was afraid his shoes were muddy. I appreciated that. I'm an older woman. I had total knee replacement a few years back. I think that went above and beyond duty.
I called at about 3:00 on a Thursday afternoon for a water heater leak. A little over 2 hours later I had a new water heater installed and heating. Reddi Industries has always sent someone right away when I've had a plumbing problem.
Kristi Al-Barakat
3 years ago
Service technician, Kenneth, was on time, very friendly, professional and did a great job. Was honest about repairs needed but didn't try and over sell a job.
Cathy Whiddon
3 years ago
Daniel McKinney was my technician and he did a very good job. Very professional as well as nice.
Billy Badu' Frazier
7 months ago
David was absolutely awesome!! He came right over and fixed our shower. Was so friendly. Will be asking for him by name any time anything breaks.
Micheal McDonald came out late Saturday afternoon and fixed my garage door in about 30 minutes. He was super friendly and very informative about the service. Thanks Michael for fixing my door or I'd been without a car all weekend! Julie E.
Deborah Black
3 years ago
Andrew Sabala did a splendid job....he was professional, courteous, and very pleasant young man. I would highly recommend him to anyone.
Barbara Robertson
3 years ago
Brent Houston, tech #45028, showed up exactly when appointment was set. He very quickly and efficiently cleaned out the drain line causing problems. He was very pleasant, professional and considerate of our dogs. In 30 minutes, he was finished and we had water draining so I could do dishes and laundry.😊 We have used Reddi before and will call them the next time we have a plumbing problem.
Julie Pippitt
4 years ago
Jeremy R.from Reddi just installed our facet and a new garbage disposal, he was professional and great to work with. He answered all my questions and explained our options without trying to up-sale. I would recommend them to anyone.
Michael McBride
3 years ago
Excellent as always. The technician was knowledgeable, fast. I could not be more satisfied with the service I received! I highly recommend Reddi Industries to everyone needing home repairs!
We woke up to the house being 58 degrees, called reddi and Cole was able to get us back up and running same day. Excellent service and super fast response time
Garage door spring broke, they were out within an hour of the phone call, repaired that plus ensured it was functioning well before I paid the very reasonable bill and he departed. I really appreciated their timeliness and spending that extra five minutes to make sure things were going to work.
Yusuf Hamdeh
4 months ago
Devin was awesome very professional
We had a clog in our drain between the kitchen sink and the washing machine due to pulled pork going down the disposal. I called them at 9pm that night and they had someone come out and fix it the next morning! They are very quick and reliable!
Kaiden McWilliams
5 months ago
Devin was awesome, and didn’t break my super old lead pipes!
My technician #78051 Payne - Chase did another great job. Thank you for your on time and good service!
Robert Schrader
3 years ago
From the first call to service completion, Reddi staff was professional and positive. Special thanks to Frank D. who completed work efficiently and with great attitude. He's a Hero!
Kaela Schilke
4 years ago
I spoke with Audrey on the phone to schedule our backflow prevention rebuild for our sprinklers. She was very friendly and helpful. Charles came out and took care of everything for us. He was courteous and friendly, and made sure to explain what he was going to do and all of the costs upfront. Thanks guys!
George Randall
3 years ago
Jerry arrived on time within the two hour window, quickly diagnosed the problem and had it repaired within an hour. Very professional, friendly and responsive.
Dennis was so pleasant and helpful. We had a small plumbing problem so he asked if there was anything else he could look at while here. He's a man of honor and integrity.
Howell Harris
2 years ago
I have used Reddi Industries services for many years. I keep going back because of the good service that I’ve received. However, I must say that on Dec 29th your service man Dave Gilchrist raised the level of service up quite a bit. Dave called ahead of time and let me know he was on his way which I appreciated because it gave me time to get to the work sight. When he arrived, he was very professional and friendly. He evaluated my issues, came up with a game plan and resolved the problems. I was very pleased with the work he did and would highly recommend Dave to my friends for any electrical work.
Super service! Technician came out on a very hot day on Sunday to fix my failing air conditioner! He displayed a high degree of professionalism and knowledge of the problem! He had the problem fixed in short order! I look forward to future dealings with this company and keep them first on my calling list. They come with my highest rating! Technicians name was David Gilchrist, whom I highly recommend.
I had a plumber clean out my sewer line less than a week prior to calling Reddi. The line backed up again and I needed emergency service. Reddi sent Dennis to my property at 9pm, and he proceeded to clean the line and confirm it was good to go by running water through it for 20 minutes while running his clean out tool (the first guy was there and gone in 15 minutes). Dennis proceeded to assure me that I did not need a new sewer line (the first guy said I did). He gave me advice about how to take care of the line and make it last another 10 years (it's clay tile from the 1920's). Dennis won me over and I will definitely be calling Reddi with my future plumbing needs.
Excellent service for my HVAC !!! Nothing worse than no A/C in August.Andrew is highly knowledgeable, courteous, and just a pleasure to work with. Highly recommend.Thank You So Much.
Zach was a lifesaver!! He was very prompt (early even!) and took care of our clogged drain quickly despite our clog being stubborn. He was also very friendly and just great to work with, coming out at 7:00 in the evening to get it fixed so we could run our water again. Highly recommend!!
We called on Monday 5-30 22. Talked to a nice lady. She informed us that someone would call us to fix our toilet. We never received a phone call.
Impressed with the professionalism and prompt service that we got by calling late in the evening on a Saturday. Price did not break the bank and they were in and out quickly.
We use Reddi Industries when we need household repairs. They have repaired our dishwasher, A/C, heater, hot water heater and sump pump. We just had them install a sump pump backup today and technician Mike C. was great - on time, efficient and did a great job! I highly recommend Reddi Industries for all your repair needs!
Zach Beden from Reddi Overhead Door company did an excellent job. He was here on time, called beforehand and was friendly, professional, and skilled. He quickly fixed the issue with the garage door (caused by wear and tear) and took steps to reinforce the door to help it last longer.
John Robinson
2 years ago
Prices are way to high. A 25 minute fix and 30 dollar part cost 259. I don't recommed!
Frank Hoffman
4 years ago
Prompt, courteous, and excellent work. I thought I might need some sewer line repair work, but the scope showed a good line and Reddi said no reason to repair anything. I signed up for Reddi's root out program and that should be very helpful.
SuperFast!! Came within an hour of calling. Cody did a great job and gave a can of spray lube to prolong the life of our new springs.
Our refrigerator wasn't keeping things cold or frozen. We were afraid we would have to buy a new refrigerator. my husband called Reddi and Dana was at our house diagnosing the problem--a fan that needed replacing. the next day he came and replaced the fan and the refrigerator was working fine. Dana was professional and he was also following the pandemic guidelines, which we appreciate. Also, the job was a whole lot cheaper than buying a new refrigerator.
Called to ask if they could detect small natural gas leak. Said they could. Guy comes out to my house with nothing but a flashlight in hand. He looked around for 30 minutes and decided he wanted to give me an estimate to replace gas line from outside of my house to mechanical room. Not what I asked for. Went to Home Depot instead and found a gas leak detector instead, found leak in less than 5 minutes.
Patricia Dwyer
3 years ago
Needed help with the digital thermostat as it’s new to us. Love it but I’m not tech smart. Kenneth came out right away and-showed me again some things to do. He was awesome friendly kind and understanding. He also knows Everything about his job and then some. Thanks again Kennth
David Channel
3 years ago
Craig Dugan did a great job. He called when he was on his way and arrived on time. He fixed our garage door issue and even made a couple other adjustments to it. He worked quickly and was very professional. Great job.
The service technician, I believe his name was Dave, was very professional and very helpful. He offered some great advice and I would definitely recommend Reddit Industry to anyone needing heating and cooling work.
Dennis Harris
3 years ago
I thought my service man Jason was very professional and courteous. He explained the problem and promptly fixed it. Can’t say enough good things about him.
The technician Luke was timely and professional. He was polite, answered all our questions, gave advise to prevent future issues and worked efficiently getting us up and running in no time. Highly recommended.
My heater went out the morning before Christmas and Jason was at my home with heat restored by 130pm! Unfortunately it was a temporary fix as I needed a new furnace. Jason had my new furnace in and running before 3pm the day after Christmas! I’m a completely satisfied customer!
Jessie Watson
4 years ago
Very pleased with the care and service received. Micheal was polite, informed and efficient. Will definitely call again if needed.
Needed our new stove hooked up to a gas line. We made an appointment for Wednesday, and the guys were extremely busy. They stayed in touch with me and kept me informed. Finally got here at 9:30 p.m. and had the job done by 10:00. They were DETERMINED to fit us in on the scheduled day. That is SERVICE! I really like these guys. Mike C. was our plumber and he was nothing but professional even at 10:00 p.m. Way to go Reddi.
Called at 3 am, and during the flood times still got a tech (Chris, who was efficient by the way and reps Reddi well) to my house in 12 hours time.
william Brawner
a year ago
They don't fullfil their contract promises! They were supposed to do a spring service on the brand new HVAC system that we paid cash for and now I can't get them to do as promised! Been after them for months and all I get is excuses!
I could not be happier with the service. Dennis The Menace was our tech and he was great. Courteous, friendly and professional. We have just recently moved to Winfield from Phoenix and have been in our house a month. Needless to say we are not thrilled with unexpected expenses. However, Dennis not only came out and resolved the issue but provided us with very helpful information to prevent these sudden issues as much as possible. Needless to say, Reddi is now on my contacts.
Jeremiah Williams
a month ago
They showed when when they was supposed to and within 24 hrs of me calling them. They did a good job
Called about two exterior water Spicket on the outside of the house that we’re not working properly. They sent Keith to help us. He was on time and did a great job. I have used this company several times and have been happy with all the work they have done.
Reddi was dispatched to assist with a leaking water line/source line for one of our facilities. Corey was not only punctual and well-presented, he was also very knowledgeable about how to fix our issue and recommend for/against any other preventative actions. We will definitely be using Reddi again.
Nadine Roberts
4 years ago
Chris Thompson came out on Sunday to take care of a stopped up drain hole. He was very polite and knowledgeable and explained what had happened and what he did to fix it. While he was here it took care of another minor problem that I had. He was the same person that had been out a previous time for a stopped up drain. He was very respectful both times.
My home warranty company set up an appointment with Reddi Industries to repair a garage door opener. The arrived when they said they would be at our home. The technician (Zach) was professional and provided a detailed assessment of the situation with our opener. He worked with the office and our home warranty company to completely replace the door opener with a new model. The process was quick and the work done that day. Zack then took the time to explain how the door opener worked. Very pleased with the experience, Zach and Reddi Overhead Door Company.
Bryana Manley
4 years ago
I would definitely recommend Reddi to others. On a freezing cold day, they were the only ones I found that were able to come and take a look at my malfunctioning furnace asap. The tech I was assigned, Jason, was very prompt, quick, and friendly to work with. I would request him any other day! Thanks Reddi for keeping me from freezing! (cats thank you too)
Vidya Nagabhushan
4 years ago
We had Devin out from Reddi industries to replace our garbage disposal. He was very professional and nice. He did a great job installing and cleaned up after the job. We would definitely recommend him for any plumbing jobs.
The tech arrived at the scheduled time and was very courteous as he did his work. Thanks for a good experience.
Amanda Martin
3 years ago
Dennis Whitsell was great - informative, polite, considerate and efficient. He deserves special recognition. Thanks for your help.
Seth Harrington was very helpful in assessing multiple drainage issues within my HOA. He thoroughly investigated the situations and made recommendations for actions going forward. He also gave a referral to another company for work outside the scope of Reddi Industries. His quote/assessments were sent to me very quickly with a follow up phone call to see if there were questions. Nice job Seth!
Lynnaya Saunders
4 years ago
Seth was very funny and professional. He was completely honest and straightforward. It was nice.
Zach B. was very helpful and offered quick service. He even made the effort to contact me to get the appointment scheduled when there was miscommunication on the dispatch's part. He was very friendly and professional. Hopefully I won't need his services again soon, but if I do, I know who I'm calling. Thanks, Zach!
Angela Freeman
4 years ago
Zachary did a great job! He was very professional and kind/courteous.
AP Besser, Jr.
4 months ago
Not only did they perform the service on my AC in a timely and professional manner they took the time to assist me in retrieving a pet that had taken the opportunity to abscond. They went above and beyond the call of duty. Reddi Industries of Wichita is my go to for a myriad of services!!
Garage spring broke one evening and Reddi/Overhead Door was there by 9 the next morning. Zach was friendly, explained what kind of repair was needed, explained options and what the cost would be. Repair took approximately 30 minutes and included adjustments and inspection of other parts of our opener. Would recommend their services.
Scheduled service for a service call between 5-7 for the tach to not show till 7:55 but called @ 3 to come early and wanted to charge $215.00 to snake a drain 30 feet. Over priced and poor scheduling.
Catherine Lewis
3 years ago
Cameron was really great. He was very polite and smoothly diagnosed and fixed several plumbing problems. He deserves more than 5 stars, more like 10 out of 10. Thank you to Cameron.
Chris Bradfield
3 years ago
The Service Tech (Luke) was helpful and professional. He explained the costs and time involved. I knew what to expect and how much I was going to spend before the work started.
Carolyn Timsah
4 years ago
Reddi Industries has provided prompt professional service every time I have needed them! Dave and Jason were absolutely wonderful to work with!
Emilee Reinert
4 years ago
The first two guys that came out were not able to help out. The third guy Chris was amazing and was able to clean out the pipes we were having issues with. I would highly recommend Chris!
Peter G. Helten
4 years ago
This is the third time in the past few months that Adam Benaro has assisted us with a camera view of the sewer line from one of our properties. He does great work and I highly recommend him and Reddi Rooter.
Patrick serviced our furnace on 11/18/2019. He was very polite, courteous and knowledgeable. He actually arrived earlier than the time given but we did receive the expected call ahead. Thank you Patrick for a job well done. Peter G
Tiffany Rader
a month ago
Zack Townsend did a Great job on my plumbing while the other 2 gentleman did a great job installing a kitchen faucet and outdoor siding. All with great attitudes and professional work!
Charles Williams
6 months ago
Yesterday we contacted Reddie to have our water heater replaced. My wife is 64 and I am 70 and are no longer capable of being able to change the water heater in our basement. I took off work to get a water heater and have it available for the technician when he arrived. I then went back to work as the technician arrived and started the job. The problem was the technician was not able to get the water heater up or down the stairway by himself and had to have my wife assist since he didn't have any other help.The actual installation was good, but the only reason we were willing to pay to have someone do the installation is we weren't capable of doing the actual lifting and moving of the water heater which my wife ended up doing anyway.I have since been contacted by Reddie and had a positive resolution to the issue which helps maintain my previous positive experiences with their work and ethics.
David F. came out promptly when we called on a Monday morning with concerns about our furnace. He thoroughly evaluated the unit, and was very responsive to our concerns. He patiently answered all of our questions, and made sure we were comfortable before leaving.
We were super impressed with Dennis! He was so friendly, helpful and knowledgeable! He fixed several of our issues quickly and seemed to really enjoy his work!
Mike's duo showed up and got right to work. They did a fantastic, prompt job. He even filled a hole by our water main and helped pull two posts out of our yard while we waited for part of the work to dry. Will definitely recommend them to others. A+
James Johnson
2 years ago
Michael was an honest trustworthy dude! He repaired our garage doors in no time at all! Will definitely be using them again! 👍🏼👍🏼😬
Mike Jimenez was the plumber for Reddi who came to check out a toilet that was leaking. We were interested in replacing two of our toilets with the ada height toilets.Mike was extremely helpful in helping us select the toilet that best met our needs. He efficiently removed the two old toilets and installed the new ones. Mike was very friendly and professional. I appreciated his expertise and will definitely ask for Mike next time we have a plumbing issue.
Zach was amazing. He was able to clear a very difficult blocked drain line.
I had repair of my garage door opener arranged with Reddi by my home warranty company. A nice gentleman named David A. came out to assess the situation and determined a new opener was needed. He returned the very next day, right when he said he would be there, and got the job done. He helped me set up the MyQ app and was very helpful. Ashley in the office was very pleasant when scheduling as well. Definitely would recommend.
REDDI INDUSTRIES are the best. Martha is on the front desk and she receives me with big smile and beautiful energy. When I go in person to make appointments she always takes care me right away and gives me my services for that day or next day. Also another thing that I love about REDDI Industries is that the can fix everything that I need in my house.
David Gilcrest just installed a new blower motor on my air conditioner. He was very professional and knowledgeable. He had to leave to retrieve the correct part, but returned quickly to finish the job. I appreciate that Reddi can be contacted day or night and is available on weekends. Thank you.
My appointment was at 6pm and Michael called me about 4:15 and said he was running early and wanted to know if it was okay to come and get the job taken care of. When he got here he was very polite and we had excellent conversation both during and after he completed the job. He was very quick and knew exactly what he was doing. He had the garage door springs replaced and back up and running in about 30 minutes. He did an awesome job.
Reddi came on the job quickly a few weeks back when a medical emergency took homeowner out of home and plumbing emergency happened. Luke, the technician was helpful, cheerful and friendly. He got a root ball out of the sewer.Today, another plumbing emergency brought out Jeff. Jeff was also above and beyond the call of duty on his professionalism. He managed to get water flowing again really well.We are thankful they were quick to the job, quick to do the job and the relief of just the little things getting back to normal means so much.
Crystal D Diamond
9 years ago
Adam Benero and his assistant Bill were wonderful. Adam had called and given me a time that they expected to be there and they were right on time. They did a good job and explained everything as they worked; they finished quickly, cleaning up after themselves also. They did an excellent job and I would highly recommend them, and not hesitate to call again in future.
Allison Kitzerow
3 years ago
Frank and Dennis were both great! Very quick, honest and gave me good information.
Sheryl Stephenson
4 years ago
Reddi Industries employee, Mike C., saved the day for us! Our hot water tank died a slow, painful death which meant: No Hot Showers - Yikes! Mike quickly installed a new tank and also showed me how to maintain the new tank. He was friendly and knowledgeable and delivered 5 Star Service!
I had a blockage in my main sewer line that I found out about around 7:30 PM. The technician, Zack, arrived by 9:00 PM and was very courteous and helpful. He fixed the issued within an hour and was great. I highly recommend Reddi.
Cheryl Jackson
a year ago
Todd Meek was the technician. He was very knowledgeable and very fast to find the problem. Once the part came in he was prompt to come to install it. Todd was very polite and answered all my questions. I am very satisfied with the service.
These are the fastest most impressive group of professionals I've ever encountered. each and everyone seemed to be professionals at their job and knowledgeable about what they're doing.And another nice touch is you can get a hold of them 24/7. No overtime.And I'm not getting paid to say this but this company's wonderful.
Nathan Spriggs (Nate)
4 months ago
Reddi was a great service provider (customer 9+ years), but has grown too quickly and it’s office staff cannot maturely handle anymore.We’ve called and emailed 5+ times in the last six months to have a service scheduled with no call back. Said they will schedule after we paid $80 for the original estimate. We paid that, but still no call to schedule the service after weeks.We ended up calling an alternative provider who’s quote was 1/3 Reddi’s. Recommend you consider your other options.
Zach Kreisler
4 months ago
I needed a new sink installed, Ryan came out and diagnosed that the pipes were beyond repair and new ones would be required which was something I expected. His professionalism and work quality really made this a smooth experience. I am beyond happy with the repair and will definitely be calling Ryan again for any future plumbing needs!
Frank Demara come out to replace our hot water heater today, he was amazing! He remembered us from years ago when he had came out. Frank was very professional and knowledgeable, an amazing asset to your company. Thanks Frank!
Our AC unit died on Sunday (in the middle of a heat wave) and Jason was at our house to check it out at 8 AM on Monday. He was frank and honest about our options for repairing our 27 year old unit. The clear cut choice was replace the old fossil with a new and efficient model. Reddi quoted a very reasonable price. The best part is that Jason was back a couple hours later to install the new unit! He was professional and quick. By the middle of the afternoon my house was cooling down along with my stress level. I happily recommend Reddi for your HVAC needs, especially if you're in a pinch.
william norris
4 years ago
Great to deal with. Everyone was so nice. Called ahead and was On time. Zack the service rep was very polite and explained everything. Great Job. Called in the morning and fixed the same day. A + Thank you very much!!!!
Very fast professional service. Had a woman call me the night I put in an online request. Someone called me first thing the next morning and was out within 30 minutes. Got the job done in about an hour. Zach was great!
David Furlong was very helpful and timely in getting my A/C diagnosed and going above and beyond helping me deal with my warranty company to get it replaced. If it wasn't for him or Reddi my family would have been without air conditioning for several weeks this summer but thankfullly we only had to deal with it for 1 week and that was American Home Shields fault. I will definitely use Reddi for my A/c and Furnace needs in the future. They were easy to get a hold of everytime I called and were very transparant with everything throughout the entire process.
Donyail Williams
a year ago
David Furlong was excellent diagnosing the furnace issue and making the needed repairs, even taking the time to explain everything in detail. If needed I will definitely use again.
time sensitive job but David B. completed as quick as possible in below freezing weather. job looks great and professional.
Dennis was very professional. Explained everything he did! Highly recommended!
I had my annual Root Protection Plan done today.Plus my sprinkler system started for the year. Westin did a terrific job covering everything with me. I give Westin a five star vote !!!
My family and I so grateful that you sent Dennis to fix our sump pump. He was professional, courteous, and efficient! He took the time to explain the process and stayed to ensure everything worked properly. I would have given more stars, but apparently there is a 5 star limit! Thank you so much Dennis and Reddi Industries for helping us out!
I was first seen by a Lawn Sprinkler tech and the plumbing issue was beyond his ability as it was more of a plumbing problem and recommended their best plumber, Frank, and I went with that.When Frank came out he looked over the job well, made his recommendations, listened well to my thoughts and feelings about the situation (having some small plumbing experience myself) and we settled on a very good solution. He also took into account that the pipe problem was an issue from a previous Reddi repair and adjusted the price accordingly, though since I was asking him to go beyond the simple fix I did incur charges I was glad to pay as Frank did an EXCELLENT job for me!UPDATE: 8/19/2020... Wanted to thank SETH for doing a great and efficient job replacing a shower faucet. I was replacing a very old shower stall and they existing faucet was very corroded and no shutoffs, so I had him add shutoffs (Which are easily accessible from the other side of the wall in an unfinished storage room. He did quick and very good quality work.I have not had truly bad service from Reddi, and the only issue I had was dealt with professionally and with proper consideration.I recommend these guys very highly. They might not be the cheapest, but they are a great value for the quality of work done. I think enough of them I actually recommended these guys to my son who was looking for work in their area and was hired by them. I know he's in a good company. :-)
Sandra Novotny
5 years ago
Technician Mike and Apprentice Scott were both prompt and courteous. The tasks I set out for them were completed in a timely fashion and exceeded my expectations. I would give them 10 Stars if it were possible.
Lee Ann Nixon
3 years ago
Hot water sprung a leak at 10:30 am on Sunday. Called Reddi and tech Jacob Horsch was here within 45 min with a new one! He replaced heater in basement AND he cleaned up water all over my laundry room floor. He was so kind, efficient and knowledgeable! I have had to user Reddi for 3 different issues since Sept and an VERY pleased with customer service! Thank you!!!
Traci Pickert
2 years ago
Had a hole in a pipe and water was pouring from my ceiling. Called and they were out to my place fast. Devin found the hole in the pipe in the basement ceiling and fixed it within an hour. He was fast, smart, and efficient. I will call them for all my future plumbing matters! Price was about $300 which was awesome as he had to cut out and replace a pipe. He only cut a small hole in the ceiling. Very great service!!
Kerry Swanson
3 years ago
I called to receive help with a sprinkler system valve rebuild. Andrew called back in 15 mins and said he was en-route to me. He was courteous, professional, and friendly. He quickly assessed my issue, and offered suggestions of how it could be fixed. Although he could not do the work for several days, I scheduled with him. In the meantime, I fixed the issue myself. I will, however, be using Reddi in the future when I have sprinkler system issues - mainly because of the experience I had with Andrew. Many thanks for the great service!!
Tylie Mahoney
3 years ago
Reddi was so quick! I called about getting my dryer vents blown out and less than 24 hours they had a service person available to assist me. Cody, their technician, was very friendly, knowledgeable and professional. Well done!
Mike Goodfellow
2 years ago
A little hard to find , to much going on in that Rea , I passed it and had to drive around the block to get back to it , but they were very helpful a d seemed to be reasonable , they Re going to get back with us , so we will see
Zack showed up within minutes of my initial call,.He diagnosed the problem, explained the required fix and completed changing out the computer board in about 15 minutes. Very professional, very friendly and even lubed the door to help it run more quietly. He's a good kid and I'm sure a great employee! Very satisfied with the work!
Kara Sebestyen
a year ago
I had 2 separate technicians Alex and Ryan out today and they were both awesome! Very helpful and fixed multiple issues for me. 11/10 recommend.
DAVID ALBAUGH, the tech who came to fix our broken garage door, was amazing - professional, courteous and friendly while getting the job done quickly and thoroughly. Walked me through everything, answered all my questions and made such an impact I’m writing a review- which I never do!!
Brandon Baker
4 years ago
Adam Benero is excellent to work with for sewer line concerns. He also provides sound advice. Glad to have him as a resource!
Tristen came out on a Sunday got the job done quick. Excellant service and price.
Thank you
Nichole wingfield
Carl Williams
4 years ago
On 04/22/2019, Dean Nestor, a Reddi sprinkler systems technician with very professional demeanor, checked the integrity of our sprinkler system and found a leak on the Male Adapter leading to the outlet side of PVB. His discovery of the leak and fixing the leak will save us untold dollars in unnecessary water bills due to leakage. We also asked him to cap a drip line on the north side of our home so we could use the line again in future for a bird bath, a fountain, or other water feature, etc.MOST IMPRESSIVE, HOWEVER, beyond the EXCELLENT quality of service, was how courteous and patient he was with me, a totally befuddled consumer who, never before, had been able to understand how to operate the computer that adjusts the rotor zones and schedules the clock.He took as much time as was necessary to make sure I knew how to operate the mechanism! He never once acted like my need for him to repeat explanations was an imposition or inconvenience. THIS IS THE FIRST TIME IN TEN YEARS OF OWNING A SPRINKLER SYSTEM THAT I CAN HONESTLY SAY THAT I TRULY UNDERSTAND HOW TO OPERATE THE SCHEDULING CLOCK! And, that’s because the Reddi technician actually treated me with respect and patience.Other companies’ service technicians in the past have, without exception, made me feel like I was an idiot. They intimidated me with their impatience, so, of course, I was too nervous to feel free to ask enough questions to be able to thoroughly understand their explanations.Even though it was already past 5:00 PM, and he had other appointments after ours, he never once acted like my need for him to repeat explanations was an inconvenience. SO... because I wasn’t distracted by feeling guilty for not understanding, I was relaxed, which allowed me to actually absorb his instructions until I thoroughly understood.I am very impressed with the Reddi Industries technician who serviced our sprinkler system on April 22, 2019! I highly recommend that other homeowners call Reddi If quality service and being treated like a person is important ...and not just as another appointment to check off the list!Carl WilliamsWichita, KS,
Kenneth is a wonderful technician. He has been to my home for maintenance checks and to fix other heating issues I've experienced in my older home. He is always on time and calls before he arrives. Kenneth always explains what he has done. I would recommend him highly.
Jennifer Tiano
5 years ago
NATE THE GREAT! It was super cold, but he was still friendly and very informative. My garage door is operating better than before. I would highly recommend Overhead Door.
Derek Richardson
7 months ago
Great service, good prices and trustworthy employees. Always on time and professional.
Linda Lee-Berry
3 years ago
David came to our home on time, quickly repaired our air conditioner, was very professional, and treated us cordially. We have used Welsh’s Heating and Air (now a division of Reddi) for years and we were pleased to have a familiar technician respond and do their usual great work.
Damon Oliphant
a year ago
Good and cheap reliable. They give helpful hints on prevention of future issues.
Our A/C unit had a minor issue on a weekend, partly due to its age and partly due to my neglecting to change the filter often enough. Cole from Reddi called us a half hour before his arrival and showed up exactly when he said. He diagnosed the problem quickly was very good at explaining all the details of what he found. He was skilled, friendly, and professional and offered good, useful information on possible upgrades to a new unit. It's never fun to need HVAC work, but I couldn't have been more satisfied with the response I got from Cole and from Reddi in general.
We needed a complete home system, AC,Furnace and gas hot water heater. Jason and Cody from Reddi Industries came out and we couldn't be happier! Their work was meticulous and everything looks great! If you need work on an existing system or it's time to replace, call Reddi Industries and ask for Jason and Cody!
moe bruenger
8 months ago
Had a technician out to look at a dryer that is under warranty he told me the dryer is fine it is operator error. This guy should not be talking to customers. Will never ever use this company again.
Ashley Taylor
3 years ago
My Tech was awesome, super friendly and very helpful. Fixed the issue quickly and gave me helpful tips for the future. I would highly recommend them to other homeowners based on my experience.
My experience was top notch from start to finish. I called late for an appointment they came out 1st thing the next morning. My service technician was prompt courteous and explained everything to me And was helpful to explain how to keep the problem from re occurring. I had many roots cleared out from my sewer line. I believe my technicians name was Greg, Super nice guy. Great job.
Shaina Terrell
5 years ago
They were so patient with a difficult to pin-point issue on my plumbing and septic. I let them know upfront that I am a single mother and couldn't afford to pay for multiple visits so they discussed everything on the phone with me before they came out. They explained my issue in full detail and followed up to make sure everything was to my satisfactory. I highly recommend them to anyone with plumbing or septic issues!
Charity Heizer
4 years ago
My garage door broke with all our vehicles inside (and our dogs at the groomer waiting to be picked up). Reddi dispatched someone within the hour. When Michael showed up he was very nice and courteous - and he had it fixed in a flash. We will definitely use Reddi, again! :)
The service tech, Zack, was friendly, got the clog out of my floor drain and did a great job cleaning up. Really appreciate his excellent customer service and can do attitude
Reddi responded to our plumbing problem in a timely manner and Tristan was able to resolve it professionally and quickly.
Scott Manning
4 years ago
Charles came out to work on our irrigation system and was by far one of the best technicians from any business we’ve used. You can’t teach people skills, he’s got that and knows his craft. Thanks again Charles.
Zach B. was my Tech and he did a great job with my garage door service needs. He's a great representative of Reddi Overhead Doors.
Tim took the time to listen and work with us to tweak repairs/replacement heads and advise on our system.
Jeanne Jacquet
5 years ago
Reddi Industries was polite, prompt, professional and the best service in town. I will call them first every time.
I've been a long time customer. Unfortunately today I have to edit my 4 star review. They recently had a price increase. Rates are insanely high now. You can find someone cheaper. If you do go with them make sure you know what they are charging before they do the service. I wasn't so lucky today.Edited 9/13/19: I was contacted by the Quality Assurance Department. The lady was disappointed that I wasn't contacted in advance with a price before service was performed and said she would speak to the owner. After that all I got was a too bad, that's our rate. Have easily used them 10 - 20 times over the last several years I find it convenient after a nearly 20% price increase this was the only time they didn't call in advance to tell me the price.
Reddi has been serving my sprinkler system for a couple years now. They are timely with scheduling services. The tech who comes out is always on time and very friendly. Aaron Shofe himself deserves five stars.
Zach, the tech, was nice and did quick work once he arrived. He was great. I was given a two hour window in which I called and spoke to Craig to ensure everything was going as planned. He stated that the tech was 30 mins behind and would be here by 5 (the end of my window). Zach called and said he would be here in about 30 minutes. It was more like 45 and we are waiting to eat dinner. This happens, there are set backs in life and it is understandable. However, Craig's customer service leaves a lot to be desired. Last year I tried to have the job done by them and they sent a husky fella who couldn't fit where he needed to. They never sent anyone else out. Then now, we are inconvenienced and Craig offers a 10 dollar coupon from the phone book. I have a 1 year warranty on the work that was done and that will probably be the only time I use this company again. Zach was great and that's why 3 stars... Customer satisfaction in the office with Craig who stated we are not Domino's Pizza.I'm not poor, I can afford the work, but I work with high revenue clients and know how important customer satisfaction is to a company. If you want to be talked down to, call these guys.4th and 5th stars: better communication and customer satisfaction skills in the office.
Byron did a great job. Great attention to detail. Took his time to take care of the problem.Thank you.
Jennifer Adkins
3 months ago
Devin did a wonderful job in a timely manner. He was very polite and professional. He took the time to explain the repair and answered any questions I asked.
Cody was prompt, courteous, knowledgeable, communicated well, quality workmanship and the service was excellent.
Very professional and responsive to making sure our ideas came to life. Even after the job was finished, they checked back in with us to make sure their quality of work was up to our standards. 10/10 would definitely recommend them to anyone looking for high value work.
Steve Brandon
3 years ago
Kenneth came out and did a fantastic job. He looked at everything the guys did and took some readings. The guys did a wonderful job installing the furnace and central air. It was done in just one day!Great job, guys...
They charged me $1900 for a 30 gal natural gas hot water heater. Main floor install.
I needed HVAC help and Reddi was the first to answer my phone calls. Cole did a fantastic job of explaining every detail and giving me future advice about my system. He had everything up and running very quickly! Reddi has helped me out numerous times and I'll be calling them the next time I need anything.
Paul Esposito
3 years ago
I have had Kenneth perform service on my units before . He is very knowledgeable and excellent to work with.
Called for service made mid morning and appointment mad for same day late afternoon. Technicians (Mike C and Scott) called at 2pm saying they were on the way! I was impressed!! They arrived and analyzed the problem (water driven sump pump 'hammering' after discharge). Mike and Scott installed a new back flow check valve and added another one which after several test cycles, proved to solve the problem. They also cleaned out the sump pump impeller, reinstalled the entire mechanism, and did a nice job cleaning up any spills (water) or debris from the repair. What impressed me most was their knowledge of the 'system' and their analytical skill in troubleshooting the issue. My hats of to them for their efforts and for fixing the problem. This is not the first encounter with Reddi Industries for plumbing/water heater issues. I would highly recommend them to any homeowner. I will most certainly call on them again for assistance.
Margaret Weilert
3 years ago
I was very satisfied with the service provided by Cody McDonald. He arrived quickly, following my initial call, replaced remotes as needed, and was courteous and friendly as well. Cody is definitely my kind of Reddi hero!
ZACKARY K. was our service tec. and he showed up right on time, and on a Sunday night. He was able to diagnose the problem and solve it quickly. We got a same service by a cool guy who knew what he was doing. I will definitely be holding on to their number for the future, and I highly recommend them. Its rare to receive this kind of service these days, in any industry.
My tech today was Kenneth (sp) . He was very helpful on showing me how humidifier filter is installed and other general information on our unit. Very friendly and explained other items as well,
Kale and his team are extremely responsive, professional, and timely. I highly recommend Reddi for your fence needs!
Reddi is usually great to get someone to come out when you need them. We sometimes have problems with roots in our line and have had Reddi come before to clean it out and clear the blockage. This time we needed them on a Saturday.....they don't charge extra for weekends. The tech that came.....Daniel Titus, Tech #48011.....arrived when he said he would and was very friendly. He quickly took care of the problem. I really appreciated that even with the type of work that he did he was clean and did not make any kind of a mess in either my house or yard. Completely professional and did an excellent job. I highly recommend.I do wish it didn't cost so much but Reddi is comparable to others in the area on prices.
Our Field TECH. Zach was great. VERY knowledgeable of overhead doors. we are 110% satisfied with his installation.
I called them out to our rental house to address a leak in the basement from the bathroom above. They (mis)diagnosed the problem as a clogged sewer line, and their clean out job had no impact on the leak. Even after another (expensive) follow on visit the leak is still there. They were nice about it, but refused to take responsibility for their mistake, so I'm on the hook $345 for a totally unnecessary sewer clean out on top of everything else, and I still have a leak to find and fix.
deborah bartlett
4 years ago
Jason and David are my heroes. They were the greatest guys with a sympathetic ear and a shoulder to cry on. I have a home built 1952 about 976 sq ft. They came out to inspect my heating system October 2018, before winter. When they did, they discovered a significant crack that was leaking carbon monoxide when I used my heat. I was overwhelmed with emotions that I cried. I had a previous company coming out every year to inspect my furnace and apparently they did not do their job. I would get home from work about 5:30pm and fall asleep about 6pm. I was extremely tired. It was hard for me to wake up the next morning. I was getting carbon monoxide poisoning. It takes about 6 hrs to get it out of your system. I could have died from this. They told me I was very lucky to be alive. I know a lot of hard working people do have the money to replace ac/heat systems. Reddi Industries hooked me up with the GreenSKy Program. I only pay $87 per month. They also have another program for people with financial hardships. My electric bill has been cut in half. Instead of $125 I pay about $56. I feel very safe and comfortable knowing my heat and ac will work as promised by Reddi Industries. People, I strongly urge you to get your ac/heat checked out before something tragic happens. Do not become a statistics. Reddi Industries is trustworthy and easy to work with. I highly recommend them to anyone willing to listen. Be proactive and take action. It's not worth losing yours and your families lives.
The service tech from Reddi was very respectful and prompt. He actually worked us in a couple of hours earlier than we had scheduled. His evaluation of the problem saved us a lot of money. Was in and out in less than 30 minutes with the job completed. Reddi has been a very good service provider for us.
Cole, was prompt, friendly, knowledgeable, and efficient. He explained things to me and helped me understand what to expect.
Great service had Chris Thompson come out to clean pipes out real friendly and answered any questions i had definitely will be calling again and refering Chris and reddi industries to people
Ashley McQuilken
2 years ago
Kenneth Baty was our technician and he was awesome! He was so friendly and knowledgeable about our HVAC system! We will always ask for Kenneth from now on!
Norton Jackson
4 years ago
We like doing business with Reddi because of their availability, skillsets and the fact that they don't charge overtime. Our go-to-guy is Chris Thompson. Be sure and ask for him when you need work done. You won't be disappointed! Norton Jackson, Wichita, KS
As a small business owner we understand the importance of reviews and how they can help a business thrive. Reddi was amazin . Air conditioner went out over night and with a special needs daughter the heat can cause her issues. Technician: Dave and Dispatcher: April went above and beyond. Very professional and polite. Thankyou Reddi.
Very happy with this company, they have serviced my garage door and air conditioner over the last year.The technician (Jason, I think) was sharp, experienced, genuinely friendly, and arrived better than an hour early.Fixed my A/C for $285, an hours work and a $200 capacitor (pretty expensive for a fairly common capacitor), but at least my home is cooling.Since I just called Reddi the night before, their turnaround time was phenomenal and highly professional.Comfortable again!
Mike Jimenez did excellent work! He explained everything clearly and completely. He was quick and efficient. We need further work to be done and understand the process thoroughly. Thanks, Mike!
You will like the service,the tech, the caring. Best sprinkler service in town you won’t be disappointed. Very Very Prompt!
We had Dennis come out to our home and he was wonderful! Got the job done quickly and effectively was very friendly and explained everything so well! Thank you very much we will recommend and have you out again!
So far I have had an estimate by Corey Horne and was impressed by his ability to describe and explain what we needed done and how they were to do it. I will call back for the job to be scheduled. More review to follow.
Rhonda Baldauf
4 years ago
Can’t say enough good comments about Reddi. Came home from work and my garage door broke. Mike McDonald came out. Fixed in no time. He was also kind enough to tell me about all the other services Reddi had which I greatly appreciated. Put a sticker in my garage and also gave me a card. Reddi, you are lucky to have him as an employee. Rhonda Baldauf.
Jason was early and did a great job. Price is fair and service was top notch. Would definitely use them again.
brenda thompson
5 years ago
Craig was out today to fix drain issue. He did an excellent job and was very friendly and professional.
Wonderful service ! They came out at 9:30 p.m. to take care of our issue. Thank you!
Katherine Morgan
3 years ago
Dean Nestor is a highly skilled technician for Reddi Industries. He was very professional when providing service on our lawn sprinkler system. We would use him anytime. We have total trust in his abilities.
WOW! Excellent, quick and professional service from Mike Jimenez! Mike did a great job this saturday morning and I am very happy with the results. A very profession and thorough guy. I was so elated with the work I ended up throwing away competitors fridge magnet because I plan on using Reddi from now on. Thanks Mike!! Thanks Reddi for great price and service.
Every call is answered quickly, professionally, and they always fix my issue the same day. Reliable and affordable considering the peace of mind included.
Debi Schuckman
3 years ago
Cody was amazing! Friendly and even was ahead of schedule! The appointment desk was awesome as well! Thank you so much!
Hot Iguana Mama
4 years ago
I have switched to Reddi Industries for everything necessary to maintain my rental properties and home. They are truly a one stop shop since I can schedule HVA/C, Electrical, Plumbing, construction (i.e. fence/deck installation), etc. David did an excellent job servicing my HVA/C and you can't beat the annual service rate! Reddi does it all!
Every time I need emergency service they are always on top of it. And everyone is very nice. Thank you so much for helping with my plumbing needs
The technician arrived early which I was happy for as I had no AC on a 100 degree day. He noticed it was a simple wiring issue and fixed me right up and was ok with me watching in case I had questions for him. He suggested a new unit within the next year and didnt push me into buying immediately. Great service and good personality!
William Armbruster
5 years ago
I called Reddi Overhead Door saying none of my remotes would open my garage door. I was connected to someone who would check & get back with me as to when a technician could come look at it. I was called back and an appointment was set up for that same afternoon. The technician, Michael McDonald, that came out checked everything over & then decided I had no power (which had been turned off due to non-payment by tenant unbeknownst to me). The technician and everyone I talked with in the office were polite and respectful. I appreciated the same day service although the problem wasn't urgent.
Chris with the Fence Division is a Pro’s Pro. I’ve never seen a guy pay so much attention to detail. He wouldn’t leave until the gate he repaired was perfect. Highly Recommend. Reddi you have a keeper.
Brenda Williams
5 years ago
I called reddi Rooter to come out and check to make sure that my flu was drawing on my hot water tank we were concerned about carbon monoxide he got here quickly is a thorough check and stated it was okay he did a wonderful job thank you so much
Randi Sandlin
4 years ago
Called to schedule an outdoor spigot repair. The office was easy to work with and quick to schedule - actually able to schedule same day with a timeframe from 3-5. At 530 when the plumber hadnt shown up, I called the office to find out if he was on his way. They called me back and stated he got held up and apoligized.About 5 minutes later the plumber called me and stated that he didnt feel it was necessary to come today. Stating since it was now after 5 NO ONE would be open to sell him the parts to fix my problem and stated it was at least a 6 hour job. His advice was to simply reschedule because the work load was so heavy. I clarified that he had not seen the spigot or been out to my home. He agreed, but stated he was sure it would take half a day of work. When asked for a price quote he stated he couldnt give one without seeing the problem.I cancelled with Reddi and have chose to find a plumbing specialist elsewhere. The fact that they were unable to meet their own time frame was frustrating in itself, but the quote of time but refusal to come by and provide me the no obligation actual quote to truly assess if it could be fixed with a firm price added to it. The plumber made it clear that my buisness was not a priority.
Linda Nicholas
3 years ago
Cody did a outstanding job on installing new Heating an Air. Was very efficient on installation.
Made sure everything was cleaned up and all old parts hauled away. Has a great personality and communication with customer.
Nick an Linda
Katilee Jones
4 years ago
Thank you for the speedy service! I couldn't be happier with how fast David at Reddi Overhead Door arrived to save the day. I am very impressed with how quickly and professionally my garage door springs were replaced.
Skyler Lovelace
4 years ago
Same day service, great work on waterlines to fridge and HVAC. Thanks, Devon.
AJ Scholfield
3 years ago
I woke up this morning to my house being 80 degrees. I called a couple places around town and was told it wouldn't be until next week before they could get us scheduled. I called Reddi and they scheduled me for just 2 hours later (luckily someone else had cancelled). Juvenal showed up right on time, explained what the diagnosis was and the reasoning behind the corrective actions he was going to take. Thank you Reddi and Juvenal for the prompt, professional, and proper service!
Leland Sinclair
3 years ago
Dana was very helpful and gave us several options to fix our problem. After choosing one and implementing it he left a card in case it reoccurs .
Zack was great! I couldn't be happier with their service. From start to finish it was top notch communication and efficiency. Thank you for a job well done at a fair price. -Chris
Lorna Rasmussen
2 years ago
We could not find anyone to fix water leaking in the walls for a week and a half (at minimum). I was told by a colleague that Reddi was fast and professional. I called them and Cameron came out the next day. Cameron and Jacob worked and completed the job with excellence. They were professional, thorough, and efficient. I highly recommend Reddi!
So my experience with this company was in a parking lot. If the technician is the driver I am not confident that their plumbing skills are all that great when they do not know how to give proper right of way or drive on the correct side. Dude you are in the US. Not going to think of this company in the future when I have plumbing needs. Customer service should always be on the employee's mind when driving a company tagged vehicle. Just saying saying. From your customer service expert.
Thought Mike McDonald did a nice job explaining the service he was doing on my garage door. I thought the cost of the service for spraying lubricant on the springs and hinges was excessive. I thought the cost would have been $50.00 - $60.00.
Technicians are very focused on their goals, but take time to explain what they're doing and why.
Garage door spring snapped in half . Came out next day on time and replaced quick and easy. Gave me some education and was generally very nice. Thank you Michael.
Seth Swafford
4 years ago
Fast, friendly service. I definitely recommend asking for Dennis when needing any plumbing work done.
Susan Backhus
4 years ago
Luke did an excellent job. this was a clogged sewer line job. He was determined to do all he could with the challenge of an older home.
David is always prompt, personable, professional, and informative. He does a great job of explaining what needs to be done and what my options are. It is nice having someone that I trust working to keep my ac unit working properly.
The two men that came out were amazing they helped me figure out what was causing our leak and helped get me up and running! They’re very knowledgeable and he even showed me outside under the house what was causing it instead of just telling me stuff that wouldn’t make sense lol ! I am very grateful for them thanks guys
Absolutely horrific customer service. Don't not ever hire this company for any job. Deceptively overprice, Rude customer service and verbally abusive and aggressive techs . Everyone must avoid them.
Peter Kaufman
3 years ago
Jeremy Ralstin did an outstanding job on my hot water heater install. A great guy who gets the job done. THANKS JEREMY!!!!!!!!!
Jan Messerschmidt
3 years ago
On the coldest day of the year I had no heat. Within a few hours of calling Reddi to the rescue Kenneth Baty fixed the furnace and saved the day!
Trevor Sanders
a year ago
Scheduled an appointment for fencing estimate two days out. Technician failed to show during appointment time. Then texts me saying they don't use anything but cedar. I said I didn't care I just needed an estimate. Technician then begins to ask me questions to complete the estimate via text. So I scheduled an appointment to text someone. Waste of my time and this person doesn't even care. If they were going to be late that's fine just give a heads up. Extremely unprofessional and inconsiderate.
Humberto Jimenez
a year ago
I had an emergency leak on a Sunday and they were able to respond almost immediately. From the customer service scheduler to Devin the plumber, their service was excellent. Devin was helpful in pointing out some items that may become future headaches. Top service. Will be adding Reddi as my primary repair service. Thank you.
Eric Schminke
3 years ago
All facets of Dean Nestor's work with activating the sprinkler system on June 15th, 2020 were outstanding. He even provided counsel on a couple of topics that I hadn't been aware of. All the best to one & all!
My washer was draining water all over the floor. Dennis came out two different times to fix the problem. The first time he installed an extension on my drain pipe and checked it to make sure it was not plugged. He also checked the outside pipe that leads to the sewer to make sure it was not plugged. I was able to wash about 3 big loads of laundry and then it leaked water all over the floor again. Dennis came out the cleaned out the drain pipe again and removed a large amount of lint and stuff. I'm guessing the loads I washed loosened the plug and caused it to move further down into the drain pipe. Dennis was great. Very professional. He answered all my questions and explained to me what he was doing. He said to call again if the problem reoccurs. Thank you.
Woody noneyabusiness
11 years ago
As a former employee of Reddi Industries and several other plumbing companies in the Wichita area, I have to say that Even though they are not always the best company to work for, they have the number one customer service in the industry! I wouldn't have anyone else do work on my property, assuming it was something I couldn't do myself.
Overall great service. Immediate call back and was scheduled within 48 hours for non urgent issue. Kenneth was very knowledgeable and friendly. He took time to answer all of my questions in detail and made sure I understood all of my options.Would highly recommend!
Jeremy Ryherd
3 years ago
Andrew Sabala came over found a cut in my sprinkler electrical line. He replaced the whole line, put PVC pipe around the line, and got my sprinklers in the right order! Thanks Andrew!
Markus K. Scholler
5 years ago
Punctual and pleasant attitude by service rep. Stayed with the job until satisfied. We won’t hesitate to give Reddi a call for next plumbing need.
Jim Gruenbacher
2 years ago
Water was backing up in a sewer drain, and a tech, Alexander Gubitz, came out the same day and fixed the issue. He also let us know how it may have happened and what we could do to avoid it in the future. I was happy that someone was able to come out in the evening and still not get charged unreasonably.
Zachary Beden was very professional and great to have out to work on our garage door . We called that morning to have our garage door worked on and they were able to have it fixed promptly. Will definitely recommend his service and the company’s to other people.
Jamie Kay Hickok
4 years ago
Mike C and Scott replaced our sump pump. I called about 10 AM and they were able to get here at 12. Really fast turnaround. Even explained how my current backup battery system worked and managed to replace the pump and re-connect the backup system. Gave me peace of mind that it’s all taken care of. 👍🏻
Great job clearing a backed up sewer line. Tech was right on time and got the roots cleared out and sewer draining smoothly.
We had a leak in our basement ceiling on a Saturday. Called and Cameron Richter came out quickly. He was very courteous and professional. He located the leak and fixed it in a timely manner. We were very impressed! Thank you Reddi!
Denise Gimlin
5 years ago
I was very pleased with both the scheduling process Reddi Industries (Overhead Door) and with the service technician who came out to check out my garage door opener. When I had to reschedule at the last moment, Ashley was very accommodating and helpful. Zach did a great job explaining my options, and getting my new opener installed and set up. I will definitely use them again and would recommend them to others!
Richard&Cindi M
3 years ago
Very thorough work, appreciate how he solved all our mystery plumbing issues. We will always call Reddi!
Tiberius Kurisake
a year ago
Though the prices might be a little higher than other places there's a reason. Great quality and excellent service. Between the welcoming staff and the punctual service technicians an overall great company!
Samantha Applebaum
a year ago
This past weekend our shower unexpectedly had a blockage and needed immediate service. We were fortunate to find Reddi online and they got out to our house for a free assessment of the work within an hour of calling. We received wonderful service by Jesse H. We have (unfortunately) had a lot of plumbing work over the years and this was by far the best individual we have worked with. He has impeccable customer service skills, was incredibly kind and patient in explaining the process and what was going on, and he even did a great job cleaning up after himself. We will certainly be calling Reddi in the future and requesting Jesse. As a bonus, they worked very well with our warranty company which can sometimes be an immediate no to service for some companies.
Zach with Reddi Overhead Door Co. was very personable and friendly, he replaced our garage door operator with a clean, quick manner. He was very knowledgeable regarding the different options and I would highly recommend.
Anthony Kober
3 years ago
Great service! Mike C and Shawn D came out quick. They didn't go straight to just let's replace everything. They started out trying simple solutions and worked there way up. They where patient with the kids trying to watch them and quick. Two thumbs up for these guys!
Loree Goodman
2 years ago
Dennis came out to check our main sewer drain to see why it wasn't draining properly. He told us the problem and then he replaced the upstairs bathtub drains. He was very professional and was great to work with. I definitely would use him again for any plumbing needs.
Name Not_ Important
3 years ago
Dean Nestor was a very professional technician and knowledgeable in his field. He was also very respectful and efficient. Thanks Mr Dean
I had an appointment set, which they called and cancelled, and said I would be called to reschedule either that day or the next. 3 days later I still haven't heard from them, so I scheduled with a competitor. Apparently my business isn't that important to them!
Great spring irrigation start-up experience! Technician Jeff called before arrival and arrived within the planned window. We got my new smart irrigation controller installed, and the technician even clued me in that the city of Wichita has a rebate program for newly purchased smart controllers! Thanks, Jeff and Reddi!
Adam was very helpful and pointed out a lot of things to me that I hadnt realzided. Great service!
Stephen Hutchins
4 years ago
We appreciate the expertise, diligence, and tenacity of your employee Charles in deducing multiple problems, and reconstructing our non-functioning sprinkler zone on Saturday, May 11, 2019.This laborious, time-consuming, and extremely dirty job was performed efficiently and professionally with resolve and a positive attitude.The Hutchins Family
The technician was very kind. He did a good job for a fair price, and was able to fix our problem quickly. He quoted me for another repair so that when we're ready we can schedule.
Jordan knoeppel
3 years ago
Reed and Dean were very responsive and explained what they were doing. We will need additional work in the near future and will call them for this as well.
Diony Paillant
4 years ago
Mike C. and Sean D. from Reddi Industries just came to my place to replace my hot water tank. These guys were very polite and professional. They did a job great job replacing the hot water tank. Now bye bye to cold showers lol.
Jeremy did an excellent job! On time and fast and has alot of knowledge! Great job!
Simon Yakubovich
4 years ago
Zach came to work on our garage door for what we thought was a small fix. This became a bigger issue which he was ready for and had no problem accommodating to. Zach went out of his way to make sure that all was working well and his customer was satisfied. If I ever need, I will definitely be using Reddi Industries again.
excellent service and honest. could have charged me to completely replace valves but was able to save me over 350 bucks by simply repairing with new gaskets. highly recommend. quick too! showed up on time.
Michael did a great job , I feel he did more than what I was expecting!! Very warm and friendly!! I would you yall again!!
Barbara Lyles
4 years ago
I was very happy with Reddi industries! Cody did a great job installing our new garage door. He went out of his way to give us the best deal possible. The receptionist, Susie, helped us find answers to our questions and was very helpful.
Cody Mcdonald did a wonderful job fixing my garage door. He did it in a quicker time than he originally estimated, which made me super happy!
Monica Cissell
4 years ago
Good service from Reddi Rooter. Zach cleaned out my clogged sewer line. He was friendly, informative and I am so happy to have everything working again.
Wendy Sahatjian
3 years ago
We received a call less than 15 minutes after calling in for service and were given a time frame for the service call. The technician called 15 minutes prior to arriving at the house. Zachary K was very polite, pleasant and knowledgeable. There was not a drop of water in my kitchen or any mess. This was a great experience and I will definitely use Reddi for other services and recommend them to others. Thanks!
Charlene Prickett
3 years ago
We had a washer issue. When we called for service, they were very knowledgable of the brand. When the issue was explained they knew exactly what the problem was and what was needed to fix it. They kept us informed of when they would be out and ordered the part. The service guy was very pleasant, knew exactly what he was doing, and had the part replaced in no time. He made sure the hoses had filters on them before connecting them back up. It was a very pleasant experience from the first contact to the last contact. Thank you.
Chris Angel Gomez
4 years ago
We love using Reddi, because they are always prompt and ready to assist. They follow up, and focus on getting the job done right. So far we’ve used them for fence projects, irrigation, plumbing/water heater and AC assistance. Alan has helped us setup the irrigation system at our new home-he’s fast, takes care of your property and is a true subject matter expert.
Joseph Skidmore
8 months ago
Jesse was excellent. Once dispatched, he called to say when he would be available the same day. He arrived exactly on time which is rare. He was very professional and got to work immediately. In very little time, he pulled a slug of roots out of the line about 2 feet long. Then he made sure that all of the bathrooms were working and not backing up. After he left we discovered that the kitchen line was still plugged. Jesse came back as soon as possible and cleared the blockage.Excellent service and excellent work ethic!
Dean did a first rate job with our Spring irrigation system startup. He checked every head for coverage, did all the adjustments, and was thorough and professional throughout.Jason did a great job servicing our AC for the coming summer. Quick, thorough, and professional.Zach from Reddi Overhead Door was awesome. On time, professional, courteous, fast, and knowledgeable. First rate service.
BRENDA F BURGIN
4 years ago
I called Reddi Overhead Door mid-afternoon, and was scheduled for service the same day. My Service Techinican, Zach Beden, arrived promptly and was friendly, professional and very knowledgeable. I was impressed with his attitude and work ethics. He continued until not only I was pleased how my garage door was operating, but that he also was satisfied with the job. When calling Reddi Overhead Door in the future, I plan to request Zach.
Twice I've needed a plumber after 10pm and the call center was not able to get a response from the on-call tech.
Don't waste your time with these people
vince oliver
10 months ago
Charged me $260 to use a vacuum cleaner to clean a drain.. didn't fix problem, told me it would be a bunch more money to do more work.
Craig was very knowledgeable,polite and extremely helpful. They did an excellent job and I would definitely use Reddi Industries again.
Its a busy time now with fixing furnaces with the temp being below 0...... I called around 2, got a call back shortly after stating a tech could come out within a couple hours. He arrived within an hour. Kenneth Quickly knew what the problem was, ran out to get the part while he left a temporary one on to let me start reheating house. Kenneth was very friendly and saved my home from further freezing!
Johnson John
2 months ago
Cody was fast, friendly, and professional. I couldn't ask for a better experience.
Zack Beden was very professional, knowledgeable, and he explained things thoroughly. He also told me about getting set up with annual maintenance where they would call me on an interval of my choosing - even every 3 years! How cool is that?! He checked over my garage door and made some adjustments that will extend the life of my 20-year old garage door opener for a few more years! I definitely recommend Reddi OverHead Door company, and Zack.
David Gilchrest was phenomenal. After spending a couple hours on my own trying to figure out what was wrong with the fan. David has fixed very quickly. Since I was interested is what happened, he took the time to go through everything with me in a great deal of details but easy enough I could understand. Not to mention that I called in at 11:45 am on a Friday and David was out by 2:00 pm, then the unit was blowing cool air by 2:45 pm. The whole experience was positive from first call to finish. I’ll forever use Reddi for all jobs that they cover. Thank you Reddi!
Teresa Rogers
4 years ago
Richard was prompt in arriving for my appointment. He seemed knowledgeable about what he was doing. He gave me some tips on how to prolong the age of my garbage disposal. I appreciated his help.
Garage door broke late Friday night. Called Reddi about 10 a.m. and the tech was here at 2. Very professional and got it fixed in less than an hour. Highly recommend this company!
This company is very professional and always show up for appointments as scheduled. I would recommend them for heating and air conditioning needs. Kenneth was our serviceman. He is very thorough and explains what he is doing and goes over the checklist on my furnace. He is very knowledgeable and I feel confident and trust him.
mary alice Johnsen
3 years ago
Couldn't be happier with the installation of an Air Scrubber by Eric today!!He was EXCELLENT!He had to be very creative with the system we have in order to install the Air Scrubber unit and also an Air Bear Filter! It looks beautiful- like it wasmade for our unit! He didn't have much room to work with and we weren't sure how it was going to work but it's PERFECT!! We are breathing cool clean air and don't have to use our portable air purifier anymore!!We are Very Happy with Reddi Industries and will be using them for our HVAC unit from now on.
Rick Bartlett
3 years ago
Had our Spring service for sprinklers and Chris Griffith did an excellent job. He spent more time checking over our sprinklers to make sure they were working at %100 efficiency and then repaired a couple that needed it, as well as discovered and fixed a link we didn't know we had. He was fantastic!
Jacob Horsch was the tech who did my work. I found him to be very professional and polite, genuinely concerned for taking care of my personal preferences. I am always happy with Reddi's Services and will continue to use this company for my plumbing needs.
Just got a new washer/dryer and realized I urgently needed a dryer vent cleaning. Scheduling with Jennifer was easy, from estimate to service. Cody was polite, prompt, and did a thorough job clearing my dryer vent, which was a total mess. Not sure how my house hadn't burned down yet, but grateful that Reddi saved me that insurance claim. If you can't remember the last time you had your vent cleaned, you should really give them a call!
The guys came came out when I was able to be there in the evening and put in the water heater. They made sure that I knew what was going on and how to maintain the heater. Good job guys!
A flooded back yard is not something you want too wake up to, yet that was the situation. One call to Reddi before hours was answered and was promised a return call shortly after 8 am. This happened right on time, they arrived earlier than promised and we're able to complete my repair the same day. The service technician was professional and courteous. Thanks for a job well done.
Dustin Wallace
4 months ago
Great customer service, Kelci was amazing!
bruce carpenter
3 years ago
The repair of our garage door was done quickly and we are thankful the technician was very knowledgeable and capable to do the repair. We were charged only the regular service charge even though the technician had to fix several things.
Adam Benero used a camera probe to evaluate our sewer line. Although some bellying was found in our long sewer line, Adam decided, based on his experience, that the problem was not severe enough to warrant replacement of the line. We appreciate Adam's experience and his concern for not spending money unnecessarily.
Kristina Rios
4 years ago
They did a great job walking me through what was wrong with my plumbing and exactly how they were going to fix it. The whole process was great from the quote to the final payment. Very professional company, quick response time, and great to work with. Highly recommend.
Melanie Kiser
3 years ago
Reddi came to the rescue and replaced a water heater! Mike C and Shawn were great, friendly, and got the job done. Took the time to make sure we understood how the new model worked too!
Brenda Dempsey
3 years ago
Called because I couldnt get out of my garage since the springs had broke!!!
Cody came out the same day and fixed us right up!!
Ronald Van Dyke
7 months ago
David was very professional and informative.
Aaron Mursch
8 months ago
Winterize was so expensive this year compared to the other years. also I was not told about the increase in the winterize. I got the bill and was shocked. I could have went with my HOA which had a great deal with other companies for $60 vs Reddis $125. I do not plan to use Reddi again in the future for winterize.
Got here when they said they would. Did the work quickly and well. Explained what the were going to do before hand. Gave me a quote and stuck to it.
brandimcbrideful
3 years ago
Dean is a very personable guy who provided exceptional/professional service to address the issue with our sprinklers. Very knowledgeable as to what was required. I would have absolutely no problem recommending him for future service.
Marianne Eyles
4 years ago
I called Reddi Industries about a leaky pipe. 2 hours the repair had been made! Mike was very friendly, knowledgeable and efficient. Thanks, Mike.
I needed help and needed the work done that's day. I wa's off work and could not wait until next week which was what all other heat air teams told me. They said they could help me and they did. thank you
Louise Koenemann
3 years ago
The service man got here promptly and fixed our problem quickly and efficiently.
Chad Poort and Bradley Schmdt were the servicemen. They were friendly and know their jobs well.
After a small mix up David G. came when he was scheduled and was a kind and courteous tech who knew his craft. A++ David G. HVAC More than pleased!!
Stephany Coffey
3 years ago
We were 100% satisfied with the work that Adam did for us. He was professional and very knowledgeable. Would not hesitate to recommend him to any of my friends and family.
Techs White and Westin did an outstanding job. He was courteous and took the time to explain exactly what he was doing and how plumbing works. He didnt seem to mind that it was 17 degrees outside. Once the job was complete he explained what the problem was and ways to prevent it. Overall great experience.
Rail on garage door opener broke off when it closed. James Evans arrived within a couple of hours and repaired it. Very good service. Thank you.
Troy Fredrickson
4 years ago
24 Dec 2018, Craig and his work partner (I didn't catch his name) showed up today and went right to work! He was very professional and asked me questions to try and pin point the problem I was having. It was 'tree roots'. It looked like a porcupine was wrapped around the attachment when it came up out of the sewer pipe! He was quite shocked that I had that problem in the area I lived in. Come to find out it was tree roots in the 'city portion' of the sewer lines. He said that he was going to send the city a letter/notify them to come out to our area and ensure that they cleared that up. He also told me how to keep the tree roots cleared! It took them less than an hour and it was money WELL spent and a whole lot cheaper than I expected. Keep up the great work REDDI!
Mike C. and Shawn showed up lightening fast!! They came and took of a job that I have been trying to get done for over 2 months!
Crispin Carrasco
3 years ago
Andrew Sabala was a great help in getting my irrigation system adjusted correctly after my new fence was installed. Very courteous, very knowledgeable and took the time to walk me through what was going on through the entire process. Great dude, greater attitude. If I had a sprinkler company, I would want 10 of him on the crew.
Willie Williams
3 years ago
Able to get an appointment in couple of days. On time. Asked for a Duct cleaning but couldn't because no return vent. Asked to scope the vents to make sure they were intact, was told couldn't only had a 2ft scope. He was able to look at crossover and blower told both looked good so I guess it was worth the $75 I paid for approx. 15 min of work
Jeremy did a great job with the root out. We always call Reddi when we have any type of issue and they are great to work with and always available!
In the past week I have used Reddi twice, once to install a new toilet and also to open our sprinkling system. I couldn't be more pleased!Chris replaced our toilet. He was conscientious, clean and courteous. He provided an instant estimate that I knew from prior research was fair. The toilet he removed was made in 1968, and was far heavier than today's toilets, but he somehow managed to carry it out of the very tight space without any scratches.Dean opened our sprinkling system. I have used 3 or 4 different companies in the past and never have I experienced a more thorough checking of the heads and nozzles as well as very fair pricing. He replaced one head, raised another, and I could hardly tell where he had dug. He also drained some water from the main water valve area that had accumulated from the heavy rains. I couldn't be happier with the work he did and the fair price that was charged.I will be using Reddi for all my future needs, I just wish they had a Handyman service!
Vicki Rierson
3 years ago
Cody was very professional and friendly. He was able to fix the issue with my garage door quickly and effectively.
Elaine Fisher
3 years ago
Our service technician is Kenny. He is is very thoughtful and courteous. He is always on time and has a nice way of presenting new products and offers to us.
Jeff McCausland
4 years ago
Seth was very helpful and thorough in helping diagnose and solve our plumbing situation.
Merri Ann Milanovich
3 years ago
While being under the quarantine I needed a washer fixed Reddi was available. Since then I had a hot water heater start to leak and decided Reddi was now my go to. Frank came , on time mind you, with all the required equipment and replaced my water heater. Not only did he replace the water heater but all the connections as well. He left us in better shape then what we expected. Thanks Frank and your sidekick Anthony. Great job!
Brian Truskett
3 years ago
This was a difficult job. Large tree roots had disabled a lot of the system and Chris Griffith worked VERY hard to get it all working again. Price was very reasonable too. Thanks!
Dennis the technician who came out was professional and shared with me knowledge about how to improve my existing sewer in addition to the sewer cleaning I requested. I appreciated the suggestions and when I need additional work on my sewer done or improvements I will use Reddi.
Zack did a great job clearing roots out of our line. He was friendly and explained the cost and process in detail. He showed up early, finished quickly, and left little to no mess.
Luis A. Mendez Mendez
3 years ago
Adam Benero did a great job for us. We are well pleased with his professionalism.Luis A. Mendez (Fairview Christian Church)
Zach was the tech available to come out and fix the outdoor pipe that burst with the cold weather so we didn’t have to keep the water off to the entire house for very long. So grateful he was available to come over for the fix, and it was a very reasonable price as well! He was kind, efficient, respectful, and explained everything well, including some potential future issues he could spot with our pipes, though was quick to say he wasn’t trying to push more off onto us, just pointing out things to keep an eye on. Thank you!!! :)
Zach did a great job getting our garage door working! He was very prompt and let us know exactly what he was doing to get it fixed. We will call him back if we ever need help again.
Kale Hackney and his team are top notch. He delivered exactly what he quoted in a very timely manner. I would highly recommend him for all your fencing needs!
We had plumbing emergency with our sewer. Reddit came quickly and did a great job at a fair price. I would definitely use them agaib.
Anthony Menefee
4 years ago
Awesome experience with Corey. He was professional and courteous. He identified the problem and resolved it promptly. He also updated us with pictures during and after the repair and that went a long way to giving us piece of mind!
Michael and Cameron were awesome! Unfortunately complications always arise when dealing with an older home. These gentlemen weathered the problems with perseverance. They were very good at updating us when the problems did show up. Thank you for your time and efforts in solving our problems.
Jacqueline Cobb
3 years ago
Reddi Industries is the company I always call for my plumbing needs. The one time I didn't, another provided replaced the main water line from the meter to the house. 7 months later, they were back to repair the job that was not done correctly. For the THIRD time, the line had to be dug up and replaced, but this time I wised up and called Reddi like I should have done in the 1st place. They warranty their work, they give free estimates and they just do overall quality work. I won't every be unfaithful again.
Rebecca Tyler
8 months ago
Great service and Technician KENNETH. FIXED THE FURNANCE AND WAS FRIENDLY, PROFESSIONAL AND RELIABLE. KENNETH ARRIVED EARLIER THAN EXPECTED WHICH WAS GREAT , BEING THE EXTREMELY COLDEST DAY IF THE YEAR. THANKS REDDI INDUSTRIES, WE HIGHLY RECOMMEND YOUR COMPANY,.
Richard Burke
9 months ago
This year I tried to use reddi industries to shut down my sprinkler system as I do every year. It took them three weeks and three dispatchers to schedule it. First two didn't know how many weeks away till they could do the service. The third scheduled two hour window and technician didn't show up or call.When I called them no one could give me an answer on when he would show up and then tried to say my window was four hours instead of two. It took him another 30 minutes to find out if technician was even available. By that time I managed to find a company cheaper and valued customers time with an appointment.Reddi industries also is price gouging this service. Sprinkler shut off in 2021 was $85 dollars. Sprinkler shut off in 2022 is $125. A service that takes nearly no materials and takes under 30 minutes increased by over 30%I would not recommend them to anyone. Overall this year they got more expensive, providing less service, don't value the customers time.I chose to seek other companies that are credible and provide better value and actually put an interest in the customers time.
I encountered an issue with my residential garage door opener mechanism. I contacted my home warranty company about the issue, and they contacted Overhead Door Company, a component of Reddi Industries, to arrange for a service visit. Tech Cody McDonald arrived on a timely basis, accurately diagnosed the problem, and performed an expert installation in a reasonable time. He explained the device's new features that I hadn't encountered before. He cleaned up the work area in the garage very competently. This experience will motivate me to contact Overhead Door Co., through Reddi Industries, for all my future service needs for the garage door opener.
Barbara Vandeventer
3 years ago
We own an older home and I know this 1930s toilet repair was a bit challenging. But Frank took it on and did a great job. He was up front about the cost of repair vs replacement. Even told me to consider the difference in size a new toilet would be in the present space. I said no thanks. I wanted to keep the original look as long as we could.He found the parts to be sure he even could do the repair and did the job in a reasonable amount of time for under the cost he estimated. The people at Reddi always does a great job for us. Thanks for my re-newed toilet!
Prompt, professional service and resolved our issue.
Kyle Auchterlonie
4 years ago
I had basic maintenance completed on my sprinkler system. The mechanic completed sloppy work, including leaving trash (old parts) laying in my garden. They also messed with the settings for my sprinkler, and de-actvated one of the zones; it almost killed part of my lawn!
We had a plumbing issue on a Saturday afternoon. Reddi Industries were one of only a very few who took our phone call and were willing to help us. They were reasonable considering it was on a weekend and considered an emergency. Technician arrived when they said he would be. He was polite, knowledgeable and took care of our problem rather quickly. Thank you!!!
Rick Williams
3 years ago
We had a relatively small issue which turned into a flooded kitchen by the time we found it. I tried 2 other plumbers, both of whom were tough to get in touch with, slow to respond and could not commit to a time for the repair visit. I contacted Reddi and had a repair visit scheduled within minutes. The technician (Devin Self) actually showed up a little early, evaluated the problem, offered an estimate for the repair and fixed the problem all on the same visit and within less than an hour. I was very pleasantly surprised at Devin's courteous, professional approach and pleased with his skill level. I am in the customer service business and was very happy with the service provided by Reddi Industries.
Very pleased with Reddi. Devin is fantastic! Had him come out to my mother's home. He was kind and professional and very knowledgeable. Price was very reasonable. Will request Devin at Reddi again in the future!
We had our furnace serviced by Reddi Industries. The tech was Kenneth Baty. He was on time polite and explained what he was doing and why he was doing it. He asked if we had any questions. It was a very positive experience.
We called reddi industries out for help this morning and when Craig Wallace showed up to help us, he fixed our problem and was the most pleasant person we have ever had, honestly! Yes sir, yes maam, and very knowledgeable, we give him an A++++ for customer service and deserves recognition! Thank you. Cary Harris
Steven Hartman
3 years ago
Seth did an awesome job and we were back up with water in about hour.
Thank You Reddi Industries.
Michael Chetwood the Plumber we called on Sunday was so nice. He helped us with our problem of a shower issue and leakage in a pipe. He worked until the job was done. Thank You so much
donald friesen
3 years ago
Frank did a great job not only of fixing the problem but also providing education about how to provide a temporary fix for the next time.
Our sprinkler system quit working a few days ago so I called Reddi Industries. Ashley the scheduler was very professional and had us scheduled with a technician the next day. The tech, Dean Nestor arrived as scheduled and was very thorough in troubleshooting the system. He explained everything he was doing and found the problem in just a few minutes. He had the part that was needed on his truck and replaced the bad item and was finished in approximately 30 minutes. He was very knowledgeable, professional and polite. We are 100% satisfied with the service we received from Reddi Industries and their employees.
Kirsten Fraizer
4 years ago
I had a serious plumbing issue that was very difficult to fix. Chris came and did great work that and fixed the issue. Unfortunately, due to the situation he had to do things the hard way that other providers probably wouldn't have done. He also went above and beyond and fixed my sink as well.
Plumber did great work on our water heater. But office charged us $50 inspection fee and 1 month later has never scheduled the inspection with the city. Business office refuses to help or straighten out the inspection. In addition, inspection fee is only supposed to cost $35. Leaving this review after numerous phone calls and receiving no help from their business office. City of Wichita requires an inspection after a water heater installation.
kathy gillett
4 months ago
Devin was absolutely AMAZING! He deserves a raise!
Larry Paxson
8 months ago
Quick service, on time, knowledgeable technician. Tech was very professional and friendly. I trust him.
Leslie Ledbetter
3 years ago
Reddi Industries Technician Aaron Shofe, Wichita, KS, did a fantastic job, above & beyond! He got out back flow tested & sent to the city, adjusted our sprinkler heads to span out 180 degrees in 2 areas, & reset our clock on the unit, making sure all of our zones ran smoothly. He answered all of our questions & even showed my husband & I how to adjust our sprinkler heads on our own in the future, even giving us the little tool to do so! He’s a great guy, very prompt, friendly, professional, & an asset to Reddi Industries, which has our continued business going forward. Thanks! Sincerely, The Ledbetters
Seth came out and gave me a bid, was able to get work done quickly and correctly! Customer service was helpful and easy to schedule with!
Rydell Wright
3 years ago
The Service I received was Substandard and the Tech used my tools and haveNerves to charge me $270.00 Dollar's for three pcs of plastics pvc is a Joke This Company will price by the way your House looks as well as cars and did not Itemize my Invoice for a detailed list of what I was charged for. Crooks F+ Rydell Wright
Peggy Daniels
3 years ago
Dean service my sprinklers system on Saturday and did a very through job. He tested all the heads and replaced one's that needed replaced. I am very happy with the service.
Macaela Harris
11 months ago
Jesse was on time, professional and very helpful with problem solving electrical problems in our home. We will use them again soon for more jobs!
You guys are always awesome! Our AC went out yesterday. My husband called to see how soon someone could come out to fix it. Within 3 hours, Dave had it up and running again! Thank you for all you do!
Dennis Craven
2 years ago
The experience couldn't have been better. From Martha at the front desk to Michael my technician who quickly repaired my garage door. Thank you all at Reddi!!
Highly recommend this company! Corey did and exceptional job finding the leak and fixing a toilet issue. Very clean, too!! I’m so happy with his work, very professional, courteous and cute.
I had to wait to post this review until I cooled down. While I am pleased with the repair service they provided, I am less than satisfied with the process of trying to pay a bill. I don't know how many times I had to repeat my address, card number, etc.. it looks like they could easily (and quickly) find me by using the invoice number I provided. After the person couldn't get it on my first call, I called back, the 2nd person couldn't get it right either, then hung up on me. I called back yet a 3rd time and finally got my payment thru, although I did have to repeat my card number a 2nd time. This whole fiasco was uncessary and totally unprofessional.
Allen Herbert
3 years ago
Kenneth did a great job servicing our furnace for the winter, and after we had a part break, he came back and fixed it quickly with no additional charge!
candice brown
4 years ago
Michael Jimenez did a excellent job! Very personable, friendly and honest. He kept us updated every step of the way. Much thanks to Michael and his helper!
Zack did a great job explaining everything to me and fixed the garage door opener! Great service!
Jason was so professional and polite. Fast service and was even here before scheduled time. Had No air & now do. This young man was amazingly polite & professional.Had job done in like 20 minutes. Jason u rock !!! If all your people are like him u have a awesome staff.
Julie Werdann
3 years ago
Juvenal Fernandez, the service gentleman was very informative and helpful, knowledgeable and very thorough with his job. Exceptional service!
Alise Miller
11 years ago
Reddi was fast! and the techs are always nice and professional . When I got my new house, it was convenient using one company to tackle so many issues. Plus with free estimates! I'll definitely be calling them again soon for a new sprinkler system :)
Austin Hindman
5 months ago
Devin did an awesome job - very prompt and friendly service.
We had some drainage problems at our home after all these rains. I called Reddi on Tuesday 5/28 in early afternoon. I was given an appt for today. The man that came called ahead, gave me his ETA, arrived very quickly, presented himself professionally with his name (Dennis) a firm handshake, and smile.The next words wete How may I help you Mr. Curry. He answered all questions without hesitation, offered his advice, proceeded to complete the tasks with skill. He was prompt and I gladly paid him. If your folks are all like the ones in customer service and in the field as Dennis, you have a winning combo and me as a customer and reference. Thx, Tom Curry
Debra Gadbury (Deb)
3 years ago
Called for weekend emergency. They came out promptly & took care of the problem. Serviceman was friendly & courteous. Will use again.
Shonda Mckee
4 months ago
Kind, very helpful, friendly. Explained the whole process throughly. Did a Great Job! Will use again.
Randy Sherrod
5 years ago
Mike C showed up at the prescribed time and evaluated the situation that i had created and was able to correct and fix the problem in a timely manner. Excellent work and would recommend to family and friends.
Scott Benedick
3 years ago
Called Sunday morning and they had a technician out in 2-3 hours. Got my furnaced fixed quickly and explained what the issue was.
Slade Headrick
3 years ago
The Reddi team is very responsive. Mike and Shaun did a great job with my drain repair. I would recommend Reddi Industries to my friends.
Nichole Foster
4 years ago
Zach was amazing! Got my 21 year old opener replaced in no time! I don’t have to run inside to open the garage door anymore I just push a button! Thank you Zach!
Zach was fast to arrive and had the drains opened in no time. It has been 4 years since they last came out. Tree roots were the issue. I would highly recommend Reddi and Zach.
We had Andrew out to repair a leak in our sprinkler system. He was very courteous and professional - and did a great job! We'll have him out again when we need irrigation service. Very satisfied!
Janis Everhart
3 years ago
David put Freon in our air conditioner. Very nice man. Hope he will come back agsin!
Darrin Wetzbarger
4 years ago
We just had some work done by Reddi and Keith Stupasky was the servicer. I have to say if the rest of the workers are like him then thats why they're such a Great Company.. I will recommend Reddi Industries to everybody and will keep using them when needed...
Melissa Johnson
3 years ago
Cody was very informative and professional. He was very efficient and has great customer service.
Dee Dee Saville
4 years ago
Chris Thompson diagnosed our problem quickly and scheduled a time that was convenient for us as well as him. By the time he returned to fix our issue he had come up with an even better plan as not to tear out or into any more than needed, saving time and a little money. Everything seems to be fixed and we are having no more issues. Thanks Chris!
Deborah Smith
3 years ago
David Blessman is very polite and kind. He showed me what he was doing and solved the problem very quickly! I was so happy! He told me if I had problems again that he would replace the breaker box. I am so pleased with his service! Thank you David!
Taylor Espinosa
6 months ago
We had Devin come out and fix a water leak and a sewage drain. We were able to call and have them fixed within just a few hours. Would recommend!
Keith did a great job of diagnosing the problems for us and getting us back up and running in a quick time frame! Also, he helped point us in the right direction for a unique pond/irrigation question! Thank you, Keith!
Have used Reddi Rooter for years. Dennis served us just recently. Very kind and professional young man. Quick arrival and quick quality service. Love that they work evenings with no additional charge. Thanks Reddi Rooter.
We had some problems with our AC last year. Reddi took care of us, but the issue resurfaced this year. After a few phone calls we were connected with an employee named Isaac who treated us very well. We appreciate his care and professionalism with our situation. Courteous, kind and understanding to our needs and our budget. Thank you for making things right! All companies run into issues. If you have a problem with this one, you can rest assured they will treat you with respect and make things right for you too. That's customer service today not easy to find.
Cheryl Riggan
3 years ago
The technician did a great job. He was very knowledgeable and professional. He fixed my clogged sink in a very timely manor.
I would highly recommend them!
Cheryl
I had David Gilchrist install a patio light and add another switch to my security lights. He was very professional and fast. I highly recommend Reddi for your electrical needs.
So glad I called, they came same day even though we scheduled for next day, I can say I will call again if I have any ac needs!
For the first appointment, a new guy came out and didn't know what to do. They rescheduled and sent John out. He was very knowledgeable and gave us an idea of what he thought the problem could be and gave us a quote range. He came back out and fixed the problem and came in under what he had quoted us. Thank you John!
Jamie Ferguson
3 years ago
I called Reddi Industries because the toilet wasn't flushing correctly. A friend of mine told me to call them after he was overcharged by another company who could not clear the blocked main line he had, Reddi came out and finished it and fixed it for him. They sent their tech Dennis Whitsell out who got here within the agreed time window even though somehow they had my number wrong and couldn't get ahold of me to re-confirm time. He checked out the drains, (confirmed only toilets were the issue) and honestly had my toilet fixed and he was gone back on the road within about 10 minutes. It was a simple fix but definitely came through for us. Thanks!
Barbara Rumsey
4 years ago
Coldest day of the year and Michael Jimenez gets sent out to our house to find out that we have a sewer back up issue. He broke the news gently, assured us he would get the matter taken care of and put things in motion to lessen our time without too much down time. Thank you Mike!
Mark&Susan Ramge
a year ago
On Time, Professional fix on my garage door! Great Work Michael!
Wrote an extensive letter about a bad service. Rep said it was forwarded to owner. No word back a week later. Disappointed to not receive any word back. I'm left to wonder if they didn't forward that or if it got ignored :(
I asked a them to send a mechanic to look at my washer machine an when he got here he arrived with no tools an right off the back said he would have to charge us 500 for transmission an he didn’t even inspect it long so we called another company,able an ready appliance repair,. They fixed my washing machine in 30 min. An the mechanic showed up with tools very professional an the part he fixed was only 100$ for a coupler motor an transmission was good he said the last mechanic from reddi industries didn’t know what he was doing or he was lying
Kenneth Baty with Reddi Industries was very professional and knowledgeable about our GeoThermal Unit. He was very efficient, explained everything he was doing, and had us up and running within the hour! Reddi is open 24/7 and answered our call for service on Sunday afternoon without additional charges. Kenneth exhibited great customer service and took very good care of us.
Courtney Kirsch
7 months ago
We had an our backflow pipe burst. Called Reddi the next day and was able to get a same day appointment to fix the backflow. Other companies had waiting lists ranging from one day to two weeks. Timothy was our technician that came out and fixed everything and winterized our system. He was very professional, honest, and knowledgeable. Would definitely recommend.
alexander hamill
4 years ago
Danny and Jermey we're very knowledgeable helpful and did everything needs to be done the great job very impressed tequila getting 10 Stars let them know about the great job they did thank you
James Simmerman
4 years ago
I've used Reddi for plumbing help many times over the years and I was reminded once again today why I always turn to them. Mike C. was very knowledgeable, fixed the water heater in great time. As always, very happy with the service!
Anthony White
9 months ago
I work at the the old town courtyard Marriott and David and Devin replaced 48 shut off valve with very quick response
Michelle Roesch
4 years ago
We had great service our plumber, Mike Jimemez. He was very prompt and explained all of our options clearly. He had the work done in less than 30 minutes. Very polite and courteous!
Risa O'Bryhim
3 years ago
I was extremely pleased at how quickly I was able to have my furnace serviced. Not only was I able to have David quickly identify the problem, he was on time and very helpful educating me on what part was malfunctioning. I will definitely use Welch's/Reddi Industries for my future HVAC needs and recommend them to my friends and family.
Linda Anderson
4 years ago
Great service from Michael McDonald. I was able to get my garage door fixed the same day! In the pouring rain, reasonable rates too. Great job Michael. Thanks so much!
Calisa Robinson
4 years ago
Reddi was quick, polite, constantly communicated when they would arrive and explained exactly what I needed and why. I have a newborn and it was reassuring they could fix our air conditioning quickly! I will seek their service if needed in the future...they are by far the best AND open 24 hours.
Janice Johnson
5 years ago
Craig was here & was very efficient. Took care of our drain problem & was very friendly!!
Would recommend to anyone who needs plumbing work!!
Thank you!
Reddi hires seasoned professionals. Dave Gilcrest (HVAC) has 20 years of experience and has a history with many commercial Wichita properties. How relieved I was knowing my technician had installed my equipment (18 years before) and knew his way around my systems. The honest pros along with my Go-To emergency team at Reddi Industries make it a no brainer. I used to panic when a water heater failed or a heating unit had a tenant cold, now I just call Reddi.
Arrived on time. Provided good service even with a problematic clog. Quoted price was the billed price. Guaranteed the work. I would use Craig again.
Mike or Kathy james
5 years ago
Within two hours of my initial call I received a return call, and estimate for the job and the job completed - very fast and efficient. I had a broken torsion spring on my double garage door. Upon arrival, the tech, Zachary Scranton, assessed the job, recommended an upgrade spring size, changed both springs out and had the door operational again. Excellent response time, excellent work and reasonable price for completed job.
Tech #21063 Zack cleaned out stopped up sewer line 100 ft from basement and found roots and heavy sludge. He was polite and professional and will ask for him again if ever needed. Thanks Zack
Amee Reynolds
4 years ago
I have called Reddi Industries for help with my AC twice over the years. I appreciate how prompt they are at coming to my home and rental property. Each time, they have explained my problem in detail and given me several options for how to resolve the issue. I appreciate how cost is discussed up front and there have never been any unpleasant surprises. I will continue to use them in the future for my HVAC concerns.
Dennis with Reddi gave outstanding service. He was prompt, knowledgeable, and courteous. He explained everything in detail, gave an accurate quote, and finished in a timely manner. I will definitely recommend Reddi and Dennis to my friends and family.
Steve Rothwell
4 years ago
Jayson was fantastic fixing our upstairs heater. He was professional and quick to serve. Thank you
Steve R
Our Reddi service technician, Dean, took time to make sure everything on my irrigation system was working properly, and he answered all of my questions. He was pleasant, courteous, and very helpful. I’m very pleased with Reddi.
Mike did a great job. Fast, friendly and very knowledgeable. We will definitely call Reddi the next time we need garage door service.
I would love to call out my technician by name but it was not given in my email or my Invoice #218347. He was very friendly, quick and well knowledgeable. I will definitely call Reddi again next time we are in need of garage door repair!
William Burrow
4 years ago
Prompt and Great Service even got here a couple of Hours Early. Would Definitely Would Call Them Again. Thank You
Heather Meiring
4 years ago
Mike took great care of me today with a plumbing issue I had. Reddi is always professional and my go to for any need I have with the services they provide!
Adam Benero was my service man today as usual he was very professional and good about explaining my problem and what he needed to do . Thank Adam for a great job. Carole Davis
David was friendly and fixed all my electrical issues in snap. Will definitely continue to use Reddi for future home fixes !
Craig was at my house when scheduled and fixed my garage door quickly and efficiently. He was very couteous.
Kenneth was very informative and took the time to educate us on our new thermostat and mobile app.
Michael Seeds
2 years ago
House well pump went bad and after waiting for a whole day without water they called me back to tell me they can't do it. Made excuse after excuse. Sounded like the technician just didn't want to come out. VERY AGGREVATING!
Called got put on hold, someone answers and I’m immediately put back on hold. Someone answers again, I explain my problem and immediately am back on hold. Then when I talk to someone again I am asked my address and am told I will get a call back. Couple hours go by and I never received a call back.
Marsha Zimmerman
a year ago
We had our furnace serviced by Reddi Industries. The tech was Kenneth Baty.He was polite and was well educated and experienced on the job he performed Took time to discuss what he was doing and why he was doinfg it.I want him to service my air conditioner in the spring
We had Jason C. and David B. out to replace our duct work. I can’t say enough positive things about these guys!! Knowledgeable, efficient, honest, and personable. Our ac is working so much better. Thank you!!! We will always use Reddi for all of our problems!
The lawn service is terrible. Poor quality. Leave large ruts in yard, damage gutters and down spouts and don’t inform you when they have damaged things. Poor billing services. Poor customer care and at time just totally unprofessional. The electrical service guys were absolutely great although their rates are higher than most. Do not recommend lawn service for sure.
Kristi Burchfiel
5 years ago
Zack did a great helping to diagnose the problem and provide options for the solution. He spent time to educate me on what to look for in the future. Service was done quickly and efficiently. Thanks!
The plumber was prompt, considerate, and handled my gas leak issue quickly and professionally! I was impressed! Thank you Seth!
Kent Thomas
10 months ago
Excellent service (HVAC tune-up). Technician (Kenneth) was punctual, courteous, friendly, knowledgeable. We will be using Reddi for all our appropriate services in the future. Highly recommend.
We used Reddi for our sprinkler issues and they were very professional and back up their work which is a huge plus these days unlike other businesses. Will refer them to others. Thank you for treating us so well!
David Tifford
4 years ago
I had Mike C and Shawn our to fix a leaking outdoor faucet. They did a great job in minimal time. Fair and accurate estimate. I’d recommend Reddi for any service. Love the year warranty as well.Dave T
This was our second time using Reddi Rooter. Each time they have been timely in repairing our water leaks. Today Frank M. our technician called and told us he would be at our house in 20 minutes and he was. He assessed the situation, gave us a quote that was very reasonable and fixed the leak in our bathroom. He was courteous and competent in his work. Thank you Reddi Rooter for another job well done.
We are so impressed with this company and our technician. The response time for a new water heater plus the installation were so fast. We would highly recommend this company!
the tech was knowledgeable polite and efficient. I would use this service again. The price is worth the service.
Tech #45017 White - Westin: These guys have bailed me out several times over the past seven years. Your office has always been very prompt about calling back to set up an appointment and then not wasting my time by telling be to stay home from work for a half day waiting on them to arrive. The techs call me thirty minutes before they are going to arrive and I meet them at the house. Love it. They've been out here in all kinds of inclement weather, scorching heat, wind, rain, and even a blizzard, but that did not keep them from getting our lines unclogged promptly. Westin always explains what needs to be done before proceeding and letting me know the cost. I appreciate their knowledge and expertise. My heroes!
Madison Wilson
5 years ago
Reddi Industries is incredible. When our garage door broke, we called and they fit us in immediately the next day. Zachary Beden came out, figured out the problem in minutes, fixed it and then explained it in detail exactly what happened and how he fixed it! The experience was so great and we will definitely be regular Reddi Industries fans!
keeton mcwhorter
11 months ago
Great service, value, and professionalism. Dave did a great job at explaining/communicating the problems I have, what was to be done to and how long that was going to take. This was in contrast to a competitor I spoke with, who's bid was not as competitive, who didn't take the time to explain and was not on time. Overall the Reddit team did a great job and I know who to call if/when I have any AC issues.
Kelsey Ternes
4 years ago
Quick service! Always came before the time scheduled with a call ahead to confirm someone would be home. Cole was a friendly and knowledgeable tech who explained what the problem was and how he planned to fix it.
ZACKARY KRETSCH came out to my place on a drain problem. He slipped on a pair of shoe covers (nice touch) to protect my floors. Went right to work to figure out the cause and how to fix it. He went over all the options with me, gave me a price. Then went to work. He cleaned everything up after he was finished with the job. He went above and beyond all other companies. GREAT JOB. 04/06/2019
I've used Reddi many times. Needed a hot water heater this time. Craig took my call and scheduled Corey Horne for the job. Corey was very professional and friendly. Will recommend!
Just recently I discovered water on my basement storage room floor. Mike C. and Scott replaced a broken outside water faucet and corroded copper pipes. Mike C. has fixed other issues for me and I highly recommend him.
Reddi came to my house on a nasty rainy day and worked in mud and slop to get my sump pump drain pipe fixed, and it wasn’t even an emergency. Couldn’t be happier with their performance and professionalism. Highly recommend their services.
megan roberts
4 years ago
Mike and Zyon were in and out in no time and were very friendly too! Thanks guys. I thought it was going to take forever but it was done the same day I called
Daniel Lawrence
6 years ago
Called on Wednesday night because my AC went out. Reddit was the only company that had 24 hour service so I could call and make an appointment. I made the appointment for the next day between 10am-12pm. Got a call from Reddi that they had an appointment canceled and could they be there in 20 minutes...of course! Technician by the name of Cole showed up and within minutes had it diagnosed and fixed. I highly recommend Reddi and will use them for all future calls! Thanks Reddi!
Laurell Middleton
3 years ago
Rant:Yesterday, Reddi Industries were scheduled to “start up” my sprinkler system between 11-3. Their serviceman shows up and I show him where the equipment was located. Within 20 minutes or so, he rings the doorbell and said he was getting power at the house and the system control box but not at the well pump. Stated that they were having many wells on the west side with this problem and that it was probably the well pump. He also said it would cost around 1050! I asked, $10.50? He said no, $1050.00! He also said his voltmeter wasn’t working and he would come back. I never heard from him again. So, I call the company back and I explain that with the help of my boyfriend and within less than an hour, see that the submerging pump control box cover wasn’t on right! We placed the cover on correctly and Bam...the well pump is working! She started they would get someone out there yesterday, but also stated they had had problems with well pumps on the west side! I am still waiting...So today I call them back with my story again and am told the dispatcher would call me back to reschedule.I have never tampered with that control box before and have been able to do my own restart in the past, but needed some sprinkler heads replaced and was the only reason I called them. My system was working fine when they winterized it at the end of last year! I even told him so, but he said that had been several months and things go bad.My old sprinkler guy was with SSI Sprinkler and he has been doing my work since October of 2014! The same guy! Unfortunately, they were bought out last year by Reddi Industries! Just a little background information.I am not accusing anybody of anything, but I find it strange this occurred! Something tampered with that box and it wasn’t me and I live alone! I google who owned Reddi Industries and low and behold, STEVENS pops up! Hmmmmm, now this situation is making perfect sense!Rant Over and so is my dealings with Reddi Industries!
Mark Thompson
3 years ago
Kenneth with Welch's - Reddi has been servicing our boiler for years and is always courteous, responsive, and does excellent work. I would highly recommend him for residential boiler (and HVAC) service.
albert herrera
4 years ago
Reddi is amazing. Everytime we call for an issue they solve our problem. Frank Demara just installed a water heater and sump pump. Very knowledgeable and didn't press us into making the purchase. He gave us options and really liked the price that was quoted. Very friendly and explained the installation process. Reddi employees like Frank is the reason we call back anytime we need something. Keep up the good work Reddi.
David Partridge (ArchSkuD)
3 years ago
He told me he could have the part the next day. Then he told me he could have another part that would work the same that night instead, obviously i chose the same night. He arrived within an hour, and I guided him to the AC unit. He replaced the part, and my AC worked again.Before winter we had a quote of nearly 1000 dollars. This time he said somewhere around 700. After it was completed he brought it down to about 600. I am very happy with this company over all.
Armando Smith
4 years ago
Michael McDonald was extremely helpful, friendly, quick, yet thorough with replacing two torsion springs on my garage door.I didn’t know about the other services Reddi offers but now that I know, you guys will be my first call.Thanks for the military discount as well!
Frank Demara was the service rep and he was professional and quick. They fit me in between appointments which was very much appreciated.
Had them come out to work on the air conditioning unit. Came out on Friday to look at job said had a leak. Couldn’t fix tonight need to come back Sunday to do job. Left Friday not fixing anything but in the work order put that he spent time fixing the issue. Then came back Sunday to fix the unit and put it would 4-6 hours was only at my house 2 hours 30 minutes but still billed me for 4-5 hours of work. Called to get them to fix the issue and they said well you agree to the estimate. Will not be using them again. Not over paying for service that was not provided. If you use make sure you check your statement.
Andrew showed up right on time and got my AC working again quickly. Andrew even took the time to make recommendations and quotes on new Heating and AC systems. Great job Andrew, I’ll be using you again!
Never completed the contract obligations! Kept putting me off. Was supposed to service the new A/C in the spring and now it's almost fall! Called numerous times!
Mitchell Lowry
3 years ago
Quick response and installation. Quality is top notch, would definitely recommend Reddi and will use them for future projects.
Travis Marcotte
11 months ago
We had a new hvac installed in 2020 by a company that was bought out by reddi. The company was Welchs Heating and Air. Their service was fantastic and they stood behind their products and work. Jump forward to 2022 and reddi has bought out the company. We had a coil malfunction on our unit and it ended up leaking on the sub floor of the house. Reddi came out to diagnose the problem and order the parts, which were under warranty. However they only offer a one year service warranty so labor was on us. The coil was replaced and everything seemed fine until later that day the condensate line started dripping from multiple places. I called and they said they would fix it. Their fix was to add glue on top of the joint( which is still leaking) then the tech said he could silicone it. I had to laugh because of the poor workmanship. It should have been replumbed and fixed right the first time. Here we are 4 service calls later and it still has not been fixed properly. Now I understand why they only give a one year labor warranty. If the sub floor needs to be replaced that will be another issue in itself. They have been late on every service call. I understand some jobs take longer than expected but a heads up phone call would be nice. We have moved appointments around and took time off work that wasn't necessary because they couldn't show up on time to begin with. I will not be using reddi in the future. One would think a company of that size would have better customer service and better quality work. I will not recommend them to anyone. I just wish the original company we used was still around!
Seth Harrington was here promptly!! He took care of both our issues quickly and expertly!! He was very friendly and professional!! We loved him!! The price of his visit was very reasonable and he came on Sunday at no extra charge!! We will be using Roto Rooter again and we will ask for Seth!!!
Margaret Grismer
4 years ago
Prompt, professional, courteous. Zack takes good care of his customers. Even taught me all about the system and helped to program the vehicles.
The repair men were on time,helpful and polite. The repair was explained to me as to what was done. I have always used them.
Teresa Fortney
3 years ago
Codi Wickham was here within 4 hours of my initial call that I had no heat. He had a new unit installed within kinitial call. . He was kind and courteous giving me all of my options and explaining eachOption and showing me the damage. The condition of the furnace could have been life threatening.codi never came in my house without shoe covers on and he tidied up everything before leaving the job.i definitely recommend this company and Codi Wickham. Thank you!
Zach came to our rescue. Excellent (and quick) service. Right on time and swift excellent work. He knows his stuff!
Zach with Overhead Door came out within an hour of calling to schedule the appointment. He was very friendly, knowledgeable and professional. Would highly recommend!
Tonight, I had the distinct pleasure of having Jacob Horsch of Reddi industries repair an immediate problem. He was prompt, friendly and knowledgable. Not only did he complete the task with great care, he impressed me with his honest concern for my situation. As a senior citizen, living on a fixed budget, he took my concerns about an expensive plumbing repair right before Christmas to heart. He did only the necessary repair in the most economical way. Yet he did explain that it would be advantageous to do more work at my earliest opportunity. I will certainly take his advice to heart and request his expertise when I schedule the rest of my needed repairs. Thank you Jacob for respecting .y situation.!
Jessica Kelley
3 years ago
Over the weekend my husband and I woke up to a flooded kitchen. After several failed DIY attempts we contacted Reddi Industries, Aaron came out and explained the situation and solutions. He was quick to get the issue fixed. He explained how to prevent clogs from happening in the future, and left the area he worked in cleaner than he found it. Shortly after he left I encountered an issue with the dishwasher not draining, I called back and left a message to have Aaron call. He called back minutes later and walked me through a few things to try on my own. After none of his recommendations worked, he made an appointment for him and his supervisor to come back. Aaron and his supervisor Weston showed up on time and investigated the issue. When they were unable to fix, they called and got a same day appointment for a appliance repair man to come take a look. A little while later Dana(the appliance repair man) arrived. He was quick to recognize the problem and fix it. He also had multiple tips to prevent more issues from arising. After a long day of multiple technicians in and out of my home, I couldn't be happier with the outstanding service my husband and I received today! Aaron, Weston, and Dana are the best. Next time I won't even mess with trying to fix the issue on my own!
Kathye Knight
4 years ago
Frank and Scott did an amazing job today. They replaced our old sump pump with a submersible sump pump. We are very happy with the results!
Good, quick service. Work is sound + year warranty. Mike C. took good care of us!
Way over priced! Could not do business with them. They wanted 4g's up front for a wood fence. Just wow.....
After a day full of moving to our new house, our garage door broke (go figure). Reddi was at our home within 30 minutes of our initial phone call and had the problem fixed without charging an arm and a leg...AND on a Saturday evening! We will be keeping Reddi’s business card on our fridge for any future needs. Thanks guys!
Zach B did a amazing job. Professional and quick. I highly recommend him and I will be asking for him in the future. Thanks
Stephen Hardin
3 years ago
Tech came out for my AC system. Fixed it fast, checked the warranty, and was very friendly.
Jennie Taylor
4 years ago
We've been using Reddi for years. Prompt service and friendly staff! Issues always resolved in a timely manner! Very reliable!
I had Devin Self out to clean my sewer line today. He did an excellent job, i would recommend him to anyone!
Alice Harroald
3 years ago
The technician Cody, who came out to do the repair work on my furnace did an outstanding job! He explained to me as he was doing the repairs exactly what he was doing and why. I like that! He fixed my problem promptly. If I am in need of repair services again I will definitely use Reddi Industries and if I need heating or A/C repairs I will definitely request Cody for the technician!
I wasn’t going to even post anything . But I feel I have to get it out there . My mother called y’all for a drain issue and her experience was horrible with the person that showed up . His name was Chris and he was very rude and condescending to her and I . Yes we are woman but we’re not stupid. If this is the kind of people you have working there I am truly sorry for your other clientele to have to deal with him.We will definitely not use you again because of him and will be passing the word on to our congregation as well.
William Taylor Jr.
3 years ago
Frank was very punctual , he check the problem and identity what needed to be done, I gave him the authorization to get parts and do the job.
, he assured me it was completed and in working condition ( Submerged Sump Pump ). Shalom.
21063 - ZACKARY KRETSCH - 7/13/2019You can always depend on Reddi Industries to take care of your plumbing issues and today was no exception.We had draining issues in our kitchen this morning and so naturally we contacted Reddi Industries.Reddi Industries stepped up to the plate once again.Zackary Kretsch did an excellent job locating our plumbing issue and quickly took care of our plumbing problem. Zackary was kind, very professional, and provided top quality customer service.Zack Is A Top Notch Service Technician.My wife and I are once again pleased with the service provided by Reddi Industries!Thank you!Greg
Brandon Broce
3 years ago
Reddi has been to our home a couple times recently and both times they were knowledgeable and courteous. They solved our issues quickly and at minimum cost to us.
Mindy Franchell
5 years ago
We just purchased a 24 year old home and the garage door openers were, we'll just say they were original. Zack Beden was our technician. He was on time and professional. He explained everything he was doing and cautiously suggested that we plan down the road for replacements. I appreciated that because I'm not a sugar coat kind of person. When we do so, it will be with Reddi Overhead. Also, I had just purchased a giant shop vac to get some of the past 24 years out of the house and Zack stopped and helped me with the some assembly required, which was awesome because we haven't moved in yet and he had a hammer and I didn't and it was necessary. What took him 5 minutes would have taken me...well, suffice it to say, I would have left without vacuuming. Would I use this company again? Absolutely, but I would definitely request Zack.
got my appointment booked and ended the phone call. The next morning, no one showed up.
Used them to fix a broken pipe leading to the house. The plumber, Mike Chetwood, was very professional and did a great job. They had to dig, and tear up part of the concrete patio to get to the repair, but put everything back together great and the problem is fixed. Very happy with service. Being a owner of several properties, I do a lot of business with Reddi, and will continue to in the future.
Furnace quit working Monday night called Tuesday morning and Patrick came and when he arrived furnace had started to work he checked it over and did some cleaning of the flame sensor and condensation trap the furnace appeared to be working properly after he left the furnace stopped working again after a quick call he was back at my house and found that the condensate pump. pump safety switch was tied into the furnace control power. Patrick picked up a new pump and installed it and system is operating properly. He was very he did an amazing job and I was very pleased.
Great service!! Very prompt, curtious.Great job and explained everything well! Service tech was Zachary Beden and will call them again for any needs in the future, and request him :)
Buttercup&Beka
4 years ago
I believe Dave tried to save me money on my repair job, but sadly there was more wrong than we thought. He was very pleasant and put up with my dogs barking constantly. I will ask for him whenever my ac/furnace needs servicing in the future.
Kenneth was very professional and kindly explained issues to me and how they could be resolved. He was very courteous and did a great job!
We received excellent service from your rep, Michael McDonald. He was very courteous and diligent. He showed us what needed to be repaired and answered any questions we had. Thanks again.
At my place of business the sewer line was stopped up and the local plumber was unable to reach the clog. Reddi came out and quickly opened the line on a Sunday so I could open again Monday. I thought the price was very reasonable.
They came out in a pinch on a bitterly cold Saturday night to take care of my backed up sewer line. Zack was very friendly and did a great job!
Sarah Holliday
2 years ago
I am so happy with my experience with Reddi; they had a tech out within 2 hours of my call! Kenneth was knowledgeable about our geothermal system and was able to diagnose & repair the issue quickly. I would highly recommend Reddi & Kenneth for HVAC repairs!
Brandon Whalen
4 years ago
Cole came to the house to service my ac unit. He was very respectful and polite. Cole walked me through the process step by step and gave me professional knowledge and advice.I defiantly want Cole and Reddi next time I need anything else.Thanks Cole!!!
We had a great service provider from Reddi that helped us to fix our broken garage door. He was very quick and professional, I will recommend Reddi to anyone who needs help in the future.
Luke was very professional and attentive to our issue. He resolved the problem in a timely manner and was extremely pleasant to do business with.
Overall they do good work but I think that they over schedule or do not communicate well with the customer. A 6 o'clock appointment turned into a 840 appointment after having to call several times. Very disappointing. So like I said no communication from dispatch or plumber. So to me they are overpriced for 2 $10 parts and 10 minutes worth of work and 2 hours and 40 minutes late.
Lenora Boardman
5 years ago
Every time I have used Reddi Industries they have been prompt, helpful and honest. I have used them for plumbing, air condition, and sprinkler service
Initially tried to charge a fee they didn't tell me about... when the agent didn't mention any charge.Talked to Susie. She took care of it. Appreciated that.Got a bill for the service they said I didn't need. Costly, but necessary for my tenant.Tried to pay with ACH via check. They don't do that so it's tough to pay them... eventually got around to buying stamps, getting an envelope, finding the bill, etc...On top of that - get ready for interest despite them not making it easy to pay!They add a kind of predatory fee on top of the bill if you don't pay immediately. I would hate to think how much this would be if you needed something fixed that's more than a pilot light.Buyer beware!
Michelle Cullins
4 years ago
My sprinkler system wasn't working and Charles Burnett came to save the day! He was kind and diligent, despite working in 100 degree heat and fumbling through the maze in my garage trying to locate the control box. He fixed the wires and made sure everything was working perfectly prior to leaving. Excellent customer service and a genuinely nice man!
Tim was so personable and professional all at the same time! Wow! Customer service with a smile! Hang on to him because he is what any business would covet! He did our spring start up and back flow test and checked /aligned our sprinkler system fast and efficiently. We use Reddi Industries for most things and will continue. Give Tim a raise!
Devin called ahead to let us know he was finishing a job, and then off to pick up the new water heater for us. He later called as he arrived. Once in the basement, he quickly assessed the issue, confirmed his quote, and then took the time to discuss the details with our home warranty company. He finished the job quickly and took great care to avoid damage to our newly refinished steps. While working, he did not seem annoyed with my questions about how long the unit should last, and the proper way to insure a long life for the unit. After the job was complete, he cleaned the mess created by the old unit. He turned a nightmare into a quickly solved problem. I will call again in ten years when it happens again! Thanks!
Just had Mike c. Work on some plumbing issues, as well as my garage door fixed, and my ac serviced. Everything was great, thanks Mike and thanks reddi.
Mark Robertson
4 years ago
Adam was prompt and worked hard to remove a massive clump of roots to unclog the sewer line. We wouldn't hesitate to call them again.
The service agent was polite, got to work and did a thorough job. He made sure I was completely satisfied before he left.
Robert Mueller
3 years ago
Jeff from Reddi came out to service our sprinkler system, which had many problems. He fixed all of them in less than an hour at a very low price. He was very honest and showed us several tips for keeping our system operational.
Hired them to install a fence. They broke my dump sprout and say they did not. Glad I had pictures and could show them. Finally, they agree to fix it. Later I found that my fence is over a 1ft in my neighbor property. I saw them where the pin property were, unbelievable. I contacted them and they say they are not responsible for it. Not using this company for anything else. One job two problems. That what happens when a company stays buying other companies to do work they don’t know how to do.
Melinda Hunsberger
4 years ago
Reddi did an awesome job replacing our sump pump. Dennis showed up in the middle of a terrible ice storm and got the part replaced quickly. He was very friendly and easy to work with. He explained what he needed to do to fix the problem and then got the job done. We will definitely use Reddi again.
Jason and Dave came out & checked our airducts under the house , fixed a range hood that was driving me crazy and tested an exhaust fan that we will have to replace-EXCELLENT SERVICE!! We will not hesitate to use them again...verry Happy
Scott did an excellent job of replacing leaking plumbing in a restroom. Work done promptly and under initial estimate.
Mike Jimenez came and installed the gas line for our new oven. He was super friendly, helpful, and fast. I would recommend him again to anyone for plumbing help.
The Reddi team has always been on time and got the job done in timely manner. They show up when they say they'll be there, and the get the job done in the time they estimated. It makes dealing with services calls easy during a busy work day.
Cody was very informational on what he was doing to repair our garage door. I feel like he did his best to make it functional.
Dean from Reddi Irrigation was prompt, courteous and a subject matter expert on all issues related to our system and lawn. Dean provides excellent information regarding system settings, water usage, grass types and absorption versus run off. We are thoroughly pleased with the tremendous job Dean did on our system overhaul. Thank you!
Cynthia McQuillan
2 years ago
Save yourself some time and call Reddi first.from doing research in the past on any of their services you might as well start with ready they're courteous professional there on time today Cody Wickham sent me a message and a picture he told me how long he would be he was here on time very professional answered all my questions got everything done promptly he was very pleasant and their pricing compared to everyone else so if you need it done now call Redi
JD Livingston
3 years ago
Christopher was so nice and polite. He also did a quick repair to our drip sprinkler. Honestly, we were a little concerned because Reddi bought the company we had a relationship with and we didn't know what to expect. If all Reddi staff are as great as Christopher, it's actually an upgrade!
We had our sewer backup on a Saturday evening. They squeezed us into the schedule. Zack did a great job. He was professional, very personable, and answered any questions that I had. He got the job done quickly and efficiently. I will definitely use reddi in the future!
Great response time. Had someone out in less than 30 minutes to replace hot water heater and dump pump on a Saturday!
Chris Hitchcock
3 years ago
Scheduling and communication was great! Andrew showed up directly after he called and completed the system check/repairs expeditiously. He was both courteous and knowledgeable. I will be using Reddi for all future work.
Gregg Carlberg
3 years ago
I had to call Reddi today for two different plumbing emergencies. Dennis got here about fifteen minutes earlier than scheduled. He is very professional and very friendly at the same time. He took care of both problems in a more than timely manner. Made me glad I had called Reddi Plumbing. I will use them if I have any future plumbing issues and would definitely recommend them. I called them on a Saturday and they don't charge extra on weekends. UPDATE 4/29/19 NEW REVIEW. Well pump went out, Corey came out, diagnosed the problem, went to Wichita for the part and came back, pulled the old one (135 ft. down), replaced it, and was done before 1:30. He first came out at 10:30AM, GREAT JOB.UPDATE 12/12/19 Kenneth (HVAC) came out to fix our furnace and spent time talking to tech support. What they suggested didn't fix it, so he came back 2 days later after the parts came in, replaced the parts, and spent the time to make sure everything was running perfectly. Nice Work!UPDATE 5/8/2020. Dave (HVAC) came out today for our prepaid spring checkup. Because of the current situation ( changed filter yesterday), he was able to do everything from outside; I just had to turn down the temp on the AC so it would stay running for him. Dave has been here more than a few times and is always professional and friendly. Great experience.
I want to recognize Kenneth Baty, an employee with Reddi, who has serviced the HVAC equipment at our church for years. The company he worked for was recently purchased by Reddi, and Kenneth came the other day for the first time as a Reddi employee to perform our semi-annual preventive maintenance. As always, he was thorough in performing the required maintenance routines. Kenneth is reliable and knowledgeable, and when he's finished, he takes time to go over what he did and explain his findings. When we had a problem with equipment, he accurately diagnosed the cause and corrected the problem in a timely manner.
Just had Dave out here to work on the air conditioner unit outside. Reddi sticks by their free estimates. He hustled over before the storm got to my house to give me a diagnosis and fixed it within 2 minutes and told me what I need to do to keep it running smoothly. He did not charge me anything since he just hit the reset button. Will be calling again if I have any problems.
Leave a message and we will call you back shortly - that was a lie.You are caller number 2 we will be will you shortly - 20 minutes later you are caller number 1 we will be with you shortly - 30 min later, that was a lie.Called Benjamin Franklin while still on hold and hold, was still on hold when we had someone on the way typical Steven's establishment.
Crystal Moreland
3 years ago
We had an extremely large job to complete with a full system replacement and entirely new duct line ran as our old system had no returns and the supplies were located in places that proved to severely lack efficiency. Not to mention we were on a tight schedule with the holidays just a week away. Eric and Dave came out for 5 days straight and worked relentlessly to get the job done on time. They were polite, courteous, and no matter what issues our old house presented them, they took it head on with professionalism and a smile. We've already seen a nice decrease in our bill thanks to the efficient system they installed - and that's not even covering a half a month of the new equipment. I would highly recommend the team at Reddi. Especially if you have a unique system like we did. We found their knowledge, expertise, and skill to be at a much higher level than any other companies we spoke with, and given the choice again, I'd choose them every time. Our family is now temperately comfortable in our home for the first time in 9 years, and the cost savings we're seeing from our new system should be able to pay for the unit as well. Thank you Eric and Dave for all your hard work!
Cody did a quick and thorough job. Garage door springs were replaced and it’s quieter now than before he came.
Felecia Craig
5 months ago
Called for clogged drain in kitchen, no inspection done. Took one look under cabinets and said they no longer go on top of house to unclog drains and left. No suggestions on how to get this fixed….. no thank you, I will not be emailing or calling your company due to the rudeness of the visit. I did find another company that fixed my clogged drain and they were quick and thorough.
Terrible experience. Plumbers were half a day late even though we confirmed the time-frame more than once. They forgot about us, never called back to give a status update when they said they would and tried to overcharge. Would not recommend or use again.
Carrie Willems
6 months ago
Devin came out within 24 hours of us calling. Very professional. Explained things when we asked questions and informed us before doing things. New faucet looks great!!
William Everett
4 years ago
Called number for help an d was contacted back in 45 minutes, with a call that a crew was on the way.It took about 30 minutes for them to arrive and diagning the problem too about 10. repairs took about 45 min.and was all done in an hour. I had allowed 2-3 days, and was very pleasantly surprised to have that much free time instead of waiting!
Dave was always in contact with us letting us know the problem and time he would be at the house. He is very professional and personal. I would recommend and look forward to working with Dave in the future. Thanks
Jeffrey Henry
3 years ago
I had a freeze break replaced by Mike c and shawn. They were quick to complete the job . I was pleased with the work performed .
Veronica haines
4 months ago
The double D's were awesome! They had great attitudes and were ready to work. Very happy with the complete re piping on my house!
Zach B was timely and did a great job! Very professional and my garage doors run smooth and quiet now.
Curt and Julie Turner
5 years ago
David came out to see what was going on with my ac unit. He was prompt, professional, and a pleasure to do business with. I like how Reddi typically has the same technician come out.
Justin Kneisel
5 years ago
Dennis came out to clean a clog in the line going to our lagoon. He is a great guy who knows what he is doing! Very friendly and efficient. He also gave me some great tips on how to keep the line from clogging again. I highly recommend Dennis and Reddi Industries.
Barbara Nicholas
4 years ago
Reddi Service people came out at about 11:00 on Friday eve, May 24, 2019, to replace our sump pump which had burned out and allowed water to enter the basement, soaking carpeting and boxes, etc. They had been working long hours, I am sure, because of all the flooding in the area, but they were very pleasant, took care of the job, quickly, and we certainly appreciated their work. By midnight, they were on their way to another job! The main workman was Dennis Whitsell, and there was another young man with him, but didn't get his name. Both were very well-mannered, and we want to commend them on a job well done, and in such a pleasant manner! Thanks again, Dennis! Mel and Barb Nicholas
Robin Henderson
3 years ago
I can not express how AWESOME the service was that I received from Reddi Industries in regards to my plumbing needs. DENNIS provided the best service EVER and was very knowledgeable of their services and provided EXCELLENT advice. I will continue using Reddi and Dennis for any of my plumbing needs from here on out! I HIGHLY recommend using Reddi for your needs.
David came to my apartment to assess a water heater leak a couple days back. It was a little bit of a mess going through management and having no on-site maintenance available except on Wednesdays. David was very helpful, coming back that first evening to help me drain the water heater so I wasn’t up every 30 minutes as I had been for the previous 2 days to drain the water heater tray to keep it from leaking out from the damaged drain valve.Mr. David has the patience of a saint, he is a very dedicated master plumber who quite obviously loves his line of work. He went above and beyond to help address the concerns I had and create a more stable solution to our problem.Thank you, David, for your outstanding work, excellent customer service, and for being so patient and understanding with my situation. I truly appreciate!
Phyllis Provost-Saas
4 years ago
We had what turned out to be several problems with our garage door. Reddi was there quickly and efficiently. Craig was great!
Joseph Darren Straub
3 years ago
Had to call back 2 times to finally get a ridiculous quote. Then 2 weeks later get a call asking if I wanted work done. Was told by original quote that I would receive quote same day.
Cameron repaired my outdoor faucet very promptly. He was very professional and friendly. Cameron explained the issue and how he fixed it! He was very reasonable with the labor charge based on the prompt repair!
Krissi Abbott
3 years ago
Great quality work. Nice and professional technician. He explained everything he did and taught me about the system. I felt really taken care of.
Jared Shoemaker Meryl Miller
4 years ago
Cannot recommend Zyon Andree enough! As a tech, he answered all of my questions and explained everything in detail, without making me feel stupid/silly. He went above and beyond
Devin Self arrived early and was done before I knew it! He was friendly and worked quickly. I would call Reddi again!
Michelle Carter
3 years ago
Needed a water softener disconnected and a faucet replaced on the tub. We were able to set up the visit on the day that worked best with our schedule (thanks Becca). When the original service tech was delayed we were called in a timely manner and they quickly sent Camron out to do the job. The work was done quickly. Very pleased!
Ronna Bigknife
3 years ago
Chad and Brad did an excellent job og installing a HVAC system, they left no mess. Fantastic service.
Daryl Banister
4 years ago
Our Service tech Thomas Coppola was prompt and very helpful in finding our problem that two other plumbers couldn't find. Our town plumbers only work 5 days a week and Reddi and come when you need them. Thank you very much!!
Alex was great. He was able to come 2 hrs early, was very knowledgeable, fixed the problem, provided advice on how to avoid future issues, and was very patient. He took his time, waited to be sure the issue was corrected, made sure everything was cleaned up, etc. Highly recommend Reddi, and Alex in particular.
Corey Schroedter (RatBurger08)
4 years ago
Amazing service from Mike Jemenez, I had a pinhole in a water main inlet pipe, and the pipe was fixed promptly and in a way I can trust for years to come. The price didn't bankrupt me either :)
I contacted Reddi Irrigation (Reddi Sprinkers) to start up and repair my Sprinkler system. They were very professional and did a great job finding our valve boxes, repairing wiring, replacing broken sprinkler heads and reprogramming our watering timer. Winston and Aaron where terrific to work with and I'd highly recommend them and will use them again in the future.
Our repair service was provided by Dennis Whitsell of Reddi and Dennis was no doubt one of the best and most professional service people I have ever worked with!
Austin McQuilken
2 years ago
We took advantage of the AC tune up deal that Reddi was currently offering and Kenneth was sent out to service our AC yesterday. Very impressed with the professionalism and top notch service we received with Kenneth. We’ll always request him as our tech from now on when reaching out for AC/Heating services through Reddi.
Redid/overhead door company knocked it out the park for us when we had a cable break. Quick, knowledgeable and friendly! Thanks again
Jennifer Horchem
4 years ago
I had a sewer back up occur on a weekend. I was fretting about the mess, not knowing when it would get resolved (which meant no water usage until then), and having to take off work to meet with the technician. Thankfully, I called on Sunday morning to discover that they had someone available that day and didn't charge over time rates. We were so fortunate! The technician was prompt and courteous and very careful to lay down rugs over the carpet and in bathroom to minimize mess. Charged what they quoted for the job and I felt it was reasonable.
Alison McMillan
4 years ago
Called for service on AC. They answered quickly and I was told we would be called when someone was available, but I was never called back. Wound up getting the AC fixed elsewhere.
Darrel Wright
3 years ago
Cody came by this morning gave excellent service did a awesome job doors back up and functioning well thanks to overhead door for the excellent service by Cody McDonald
I only had my irrigation system winterized but I had a great experience with Reddi. Very easy to schedule a day and time. Alan arrived a little early and took care of everything and even answered some questions I had. I felt comfortable and will be using the service in the furture.
David did a great job getting me hot water. He rewired hot water heater the way it should of been. Thank you.
Mike from Reddi Rooter came to my home on a Saturday and fixed my bathtub faucet quickly and for a reasonable price. He was knowledgeable and friendly. I would recommend Reddi Rooter to anyone needing their services!
Dale Lumpkins
3 years ago
Daniel Titus was great to work with. He cleaned my kitchen drain line that was plugged. Ran the snake about 35ft to make sure it was all clear. Thanks for the quick response and your professionalism.
Being under the yearly service contract I had come under the impression that this visit would be just a cursory look see. Imagine my surprise when your technician PATRICK DYE appeared on my doorstep, on one of the coldest days of the year , in the snow, and had the audacity to be on time. IMAGINE. Patrick entailed what he would do today and headed out into the snow. Being mainly confined to my computer chair, I had a commanding view of my heat and air unit and watched intently as he looked at every aspect of my unit. Shortly, he took some pictures of something and came back into the house, and that's where my tale takes a turn of imagined chagrin for me. He showed me the pictures of the heat exchanger and told me that he had to shut the unit down because it was dumping carbon monoxide into the house. Further conversation revealed that the unit would needed to be replaced. Drat, Santa would have to go on the wagon because I could not pay his bar tab this year. Patrick assured me that he could swap out old for new and have me warm by 1200 the next day, quoted me firm price which included a senior discount and made arrangements to proceed and even offered to loan me some space heaters. I told him that I would be okay for one night. Everything told to me happened and am now warm and happy as clam. I would very much like to request Patrick to be my full time technician.If every employee were as diligent as this one we'd all be better off. Thank you for reading the rants of an old man, but excellence should be noted where it is deserved. HAPPY HOLIDAYS EVERYONE Dave Thorne
Cedar Ridge MHC
5 years ago
We have been using Reddi Ind for all our Rental Properties and for Personal needs as well. We can always depend on them giving us the Best Deal! and Prompt Service! Their Technicians are knowledgeable and courteous! They are prompt and do their job well.Thank you Reddi Ind for keeping our rental properties up and running!!
Louise Henderson
4 years ago
Michael Jimenez showed up on time and was very professional. He clearly listened and communicated possible solutions for our plumbing issue. He got right to work and tried several ways to get our issue resolved. He was very knowledgeable and efficient. Our drain is now clear and running properly. He also was very neat and tidy with his equipment and work area. I would not hesitate to have him come out and work on any plumbing issue again. Service with a smile and great attitude is something you don’t find very often theses days. This type of employee is how you maintain customers. Thank you.
We were having trouble with a garage opener and when I called Reddi Industries, they were super helpful! Dena helped us with our home warranty, Ashley helped get us scheduled the same day I called, and Cody proved that he was an amazing installer! He was prompt, helpful, kind, and super quick with his installation and explanation of how the garage door opener worked. I would highly recommend this great group of employees if anyone needs help with their garage doors.
Brandon Tidemann
3 years ago
Kenneth baty did a seasonal check/service on our HVAC. Did a great job and will pass information to our landlord. Thanks
Alan was our serviceman to fix one of our sprinklers. He arrived when he said he would and quickly fixed out leaking pipe. I will definitely call Reddi Industries when we have any more lawn or garage door problems. Kudos to Alan.
The technician dispatched to my plumbing problem yesterday was so very professional, kind, understanding and fast.Tech #21063 KRETSCH - ZACKARY. He not only resolved my problem, he even communicated with my Home Warranty Coverage to try and help me get reimbursed for my issue. He was definetly our HERO yesterday. We had been without a facility for two days at this point. Thank you again for helping us!!! Because of him and his kindness, I will not hesitate to call your company instead of my own Home Warranty Company for any further issues. Thank you again Zackary! You were a blessing yesterday!
Packard Lamont
3 years ago
Tech DAVID FURLONG was efficient, professional, courteous and Covid19 equipped with mask, gloves and booties. Thank You David!
Chevito Favela
3 years ago
I had a backed up sewer line when I came home from work one evening. First I called another company, but got their voicemail & couldn't leave msg because voicebox was full. So I called REDDI, they answered & told me a tech would be there between a hour & half time frame. The tech called me & was there at the beginning of time frame. Brent was very nice & informative about what he was doing. He was at my house for just a little over a hour. I was pleased with his service & give him a thumbs up for his work! Also, I liked that they gave a FREE ESTIMATE WITH NO OBLIGATION TO ACCEPT! Thank you Reddi.
Henry Lederle
5 years ago
Zachary Beden was an eager and helpful young man. He was very professional and friendly. It was clear that he loved his job and he was good at it. He was courteous and quick and socially aware. We were blessed by having him work on our garage door.
We cant give enough praise for our Reddi plumber Mike Jimenez. He spent quite a few hard working hours today on a messy muddy job. We appreciate his expertise and professional work ethic. Even considered our feelings to lay something down on our carpet so he wouldn't track mud. I will definitely recommend him to our friends and family. Thanks Mike!!
Zachary Beden came and adjusted our door and replaced the seal. He was very considerate and explained everything that he was doing.
Michael Speer
4 years ago
They got my backup sump pump installed the same day that I called. Did a very good job.
Geoffrey Fletcher
3 years ago
Our dishwasher was repaired to a condition even better than when it was purchased! Service was top notch at a reasonably minimal price! We will always recommend them before any other service provider ... PERIOD!
We recently had our water backflow inspected and updated. Jerry, with Reddi, did a fantastic job! He was extremely kind, polite, and professional. We're new homeowners, and we had no idea how the system worked. Jerry was more than happy to take a little extra time out of his busy day to help us understand our irrigation system! We will absolutely be using this company again.
Dennis Swiatek
11 months ago
Jesse Turner went over and above my expectations and repaired parts of my electrical system I did not even know ere broken. Did a great job and put my mind to rest. Have already recommended your organization to my relatives.
Cody McDonald came out to fix my garage door spring and roller. He was very informative and made sure the job was done right! I was very happy with the service and will definitely use Reddi in the future based on his customer service!
Brent ,the young gentleman ,who came to my daughters house was very professional and informative. We really appreciated his kind disposition. We highly recommend Brent and the company he works for. Thank you so very much.
Just want to thank Michael Jimenez and Reddi for job well done. Michael was was very professional in his job. I hope you aren't needed again but if you are I will try and request Michael. Thanks again....
Mike Jimenez was wonderful! Our water heater needed to be replaced and he had a new one installed in no time. Great experience, very nice, polite man.
My home air conditioning went down on a Sunday. Figured there was no way I could get anyone to look at it. Made a phone call to Reddi and the service support staff was able to get service Tech Cole Center to my home in less than two hours. Professional young man that found the issue quickly and explained everything. Cole also was able to provide a full quote of what the repair would cost in full. In addition no pressure to agree to schedule repair if we wanted to talk with other companies/people. I was able to be fit into the busy time of year schedule for Tuesday morning. Tech Juvenal Fernandez JR called before arriving approx 15 to twenty minutes which was appreciated since I had a one window from scheduler on Monday.Juvenal was professional, courteous and has a world class communication skill set with my questions during the repair. Replacement products and services had an acceptable level of warranty. I was pleased to also learn this is a locally owned company. Air conditioning repair is never cheap for the most part but this customer is satisfied with services rendered and I will consider this company again for the wide range of services they offer. Thank you Reddi team!
Corey was in and out within an hour. Leak was fixed and he even took time out of his schedule to call my warranty company to give them needed information to make sure my repair was covered.
Shelby Rawlings
4 years ago
The guy that came was very personable and gave me a time and cost estimate (very close to actual price) before he did any work. He got tied up at a prior job so 20 minutes before my “time window” was up a customer rep called to let me know he was still coming etc. I thought that was pretty cool of them to do and he still made it by the tail end of the time window.
Zach did a great job providing service to unclog my kitchen sink on a Sunday when I had company during a holiday week-end. Very friendly and professional on a day when he had a busy schedule due to others also experiencing untimely plumbing issues. Great service!
Kenneth was very professional and explained everything very well. Fast response and kept me informed on arrival times.
Good people an they have several things things specialize in plumbing roofing lawn care I work for the lawn care part threw a temp that was cool they other thing to garge doors an more
We had a great experience with Reddi. First called them when our heater wouldn't work. They found the problem right away and took care of it. Then a week or so later they were back for an A/C tune-up. They called both times before they headed our way (which is always super helpful). I don't recall the heater repairman's name, but the A/C tune-up was done by David G. Thank you for you help at our home, and also for all you do as a company in the community.
Linda DeStasio
3 years ago
Dennis was here two hours and fixed multiple problems in a 50-year-old bathroom. His work was excellent. He worked tirelessly to remedy a couple of serious problems. So far the technicians we've dealt with at Reddi have been excellent workers and pleasant to deal with.
charlotte bergkamp
3 years ago
Steven Meek was our Tech, friendly, nice job of clean up, arrived and left in a timely manor. Thank you for fixing the freezer.
Dolorez Caire
4 years ago
Mike C.=== He did a wonderful job and it didn't take long at all he was very nice and explained everything to us thank you very much
Kira Stickney
5 years ago
We had a issue with our plumbing and Frank with the super Mario Reddi tattoo came out and solved it for us !! He is fantastic with kids and dogs , Thank you Frank and Reddi !! We definitely will use again
Brenda Marlow
4 years ago
Very knowledgeable respectable technician. Cleaned up after himself, was very careful to not track in home,wore shoe covers. Very friendly,and quick service.😊
The person they sent to give an estimate had 0 customer service...terrible experience maybe it was isolated but turned me off to them
The guy showed up on the wrong day to talk about garage door prices. He left the brochures but no business card. I tracked down who he was the next day and worked out options on the garage door. And they had a much better price and a much faster delivery time than the competition. So I ended up going with them anyway. But a little bit of advice. Double check the day you're supposed to meet with the client. And be sure to include a business card.
Technician Zack was out at my home and was very professional, courteous and knowledgeable. He did an absolutely fantastic job, was fair and quick as well. I can't say enough about how professional he was when he did a plumbing repair for my home. Thank you for your integral service and going above and beyond!
Reddi Industries Sprinkler Tech Dean was excellent and very precessional. He made sure all sprinkler heads we’re working correctly and explained everything he did to complete the service. I’ll call them again to service our sprinkler system again.
Andrew Sabala did the spring start up and back flow rebuild on our sprinker system. Andrew was a fine representative for Reddi Industries - he was pleasant, courteous, helpful and efficient.
I was so happy with service that Reddi provided. We had our main sewage line was draining slowly and Adam Benero was able to assist and get everything working back to normal. Adam talked us through the entire process and did not leave until the job was finished. I was very happy with Adam and Reddi altogether that I will be using them in the future.
Deborah Brauner
a year ago
On what is one of the top 3 highest temperature days of summer 2022. Called Reddi early in the morning and received a very quick call back from dispatch to set up a same day appointment time that I felt was extremely reasonable on what is probably a very busy day for them. Cole, the service tech called in a timely manner to inform on the way. Arrive well within the arrange time slot. Job done professionally and being the second time I have used this company this year. I trust in the workmanship, honesty and fair pricing. Job Well Done!! I would recommend them to anyone. David
The representative that came to our house was very professional. He was also very knowledgeable which allowed him to do great work in a short amount of time. The service call was short notice and in the evening hours. Couldn't have asked for better service!
Ginger Stephens
3 years ago
March 2020. Cody has been involved in continuing service of our new Trane HVAC system and we will request him for our Spring 2020 tune-up. He is ALWAYS very professional and friendly. And he does great work... He is also willing to answer my questions. We appreciate him very much!August 2019. Purchased new Trane variable speed A/C & furnace from Reddi. Cole and Zyon installed the units. Great customer service and workmanship by both Cole and Zyon.
Recently had a service call with Mike Jiminez. He was very informative, professional, and courteous. He talked us though his diagnosis of our leak problem and offered an efficient solution. I will definitely be using their services in the future.
You know you're a homeowner when you're excited about a brand new HVAC system. Especially when the old system was trash. Thank you Reddi Industries, Inc. for the free estimate, reasonable pricing, and amazing customer service! Special thanks to Brad and Chad for their exceptional work!
Garage door counter balance springs broke on Sunday, called and received excellent service, at lower than expected cost! Thank you!
Reddi Industries responded to my home on the date promised and on time as well! Both servicemen tackled the project without hesitation. From time to time we had questions about the product, how it is installed, etc. And both Chad Poort and Bradley Schmidt gladly illustrated to us how and when and where and why! They immediately placed runners down our stairs and into the rooms to protect our carpeting. Wen they finished they carefully rolled and folded the runners so as to not get the small pieces of material on the stairs and onto the carpeting. I give the technicians a FIFTEEN Star rating! and Highly recommend Reddi Industries for your next home project!
Michael came when he said he would (his day off) to help us get our plumbing issue resolved. By coming on his day off, he allowed us to keep our patio project on the timeline we needed. Very friendly and professional. Thanks!
We are so impressed with the work Cody did on replacing our garage door! He went above and beyond to make sure it was installed the same day. Most importantly, he conducted himself very professionally and he is a benefit to the company.
We have been using Reddi Industries for 15 years. We were concerned we had a leak in our system that was going to be very expensive to repair. Alan came to check it out. Minor leak and the cost for repair was very inexpensive. Thank you Reddi!
Larry Trickel
4 years ago
Dave and Jason did a great job of moving my old and outdated electrical box and meter too a new and safer place. It took them a whole day and they put in a lot of work. Cudos for both of them. I could not be happier with their service. I would recommend them to anyone.
Cody McDonald did a great job taking care of my garage door, explained everything he was doing and provided some helpful tips for ongoing maintenance. The company was easy to contact, responded with an appointment time right away, and it was all done within about 30 minutes. Wish every business was this easy to work with!
arrived early, assessed, and made sure the blockage was cleared, and it was massive. Very pleasant, polite and was always aware of cleaning up behind him. made getting your sewer line cleaned a better experience than you would think
Every time I have your company do things for me they are very professional respectful and do a quality job. And they have a uniform on which makes them also look more professional.
Robert Gardiner
4 years ago
Reddi always does a great job for us. This time it was plumbing. Michael Chetwood not only installed our garbage disposal, but took care of a badly corroded pipe that would surely have caused trouble. Fine work!
They're very dependable. We were able to reach them immediately on a holiday weekend night when our water heater failed and began leaking profusely. They had someone there the next morning with a replacement, which we definitely needed as the leaking model was very old.Frank Demara was the plumber dispatched and he did a fantastic job! He was clearly very experienced and he specifically handles water heaters. The job was done very quickly and we had hot water by afternoon. The price was definitely fair and there were no extra charges for calling after-hours or installing on a Saturday of Thanksgiving weekend.They've replaced our central air and furnace over the last several years and we've been very pleased with their service.
Patricia Neufeldt
4 years ago
Mike Jimenez came to assess possible damage in our sewer line and crawl space. He was very thorough and extremely knowledgeable. I will be asking for him by name in future when calling Reddi Plumbing!
Craig (Gregg? Sorry!) Did a great job, quick, delivered on time, as promised. I'd be happy to have him come do work again in the future! Thanks!!
Brandon C. White
3 months ago
Slowest response time as far as a follow up visit goes. As a property manager I closed the ticket order and had the problem resolved by a 3rd party in 2 days for half the cost.
When my furnace stopped blowing warm air Reddi had a technician out to my house quickly. Jason was professional and knowledgeable. He had my heat up and running quickly. Very satisfied with the service.
Cody was our service tech today. We had prompt and friendly service. Cody was able to fix our issues without having to replace our garage door which makes him my HERO for the day!!!
Alyson Balandran
3 years ago
Jeremy was great! We decided to switch from tank to a tankless hotwater heater. He wasn't sure he would be able to do a tankless that same day but ended up being able to move things around and had us up and running by the end of the day. So thankful he was able to fit us in his schedule.
Zach Beden provided great service on my garage door and opener, and made valuable suggestions on how to make my door installation better. I
highly recommend him for anyone who needs a garage door service call.
I use Reddi for all my plumbing needs. Seth has always explained the process, is very knowledgeable and always does an amazing job.
Clinton Koker
3 years ago
I have used Reddi Fence for all the fencing in a small 13 home development. They are always timely and price is competitive. Most of all, they do quality work. I highly recommend them.
Chris Benning
4 years ago
My technician Jeremy Carpenter did a great job. He was polite and professional and got the roots out. He cleaned up mess afterwards and met my satisfaction. Jeremy is a hero
Pulled all of our corporate accounts with Reddi Industries due to a $90 bill they sent to collections. Billing department is horrible, especially Susie.First they tried to tell me that the equipment was out of warranty. I had to call three times for them to honor the extended warranty i paid for when i bought the house. Then the tech said he signed me up for the maintenance package which would include a free heater service in the fall. The invoice specifically said customer will not pay for 2nd service in the fall' right at the top. I payed the bill in full. Then they called a few months later after we moved a said i owed $90 more. Sussie with billing said there was nothing they could do, then sent it to collections. She never answers the phone, then calls you over the lunch hours. Horrible customer service, wont be using any of their services again.
Stephanie Mckennon
5 years ago
We were having water build up in our basement from a leaking AC unit. The tech arrived and not only fixed the issue (clog in the drain system), but also showed me what he was doing, educated me on the unit itself, and gave me tips for keeping the unit running well. It was more than just a repair visit, Reddi gave me insight into one of the major components of my home! Wonderful service.
Jeremy Billman
5 months ago
Had an early morning water leak. Called them and was able to get a repair done sooner than expected! Devin was fast and did great work along with great post repair information! I use Reddi for all my plumbing and HVAC needs! Highly recommend!
HVAC technician didn't show up at the promised time so I called him. He said my appointment has been rescheduled because there was an emergency. I would appreciate it if they could let me know as soon as they know they need to cancel my appointment, and they could ask me when I am available next. Plumbing and Sprinkler services went so well, but I was disappointed because of unprofessionalism of HVAC guy.
David B. called before 9a to repair out furnace. He arrived 10 minutes later, was friendly, listened intently to my problem and repaired the unit within 15 minutes. Thank you so much for your service!
I called Reddi for a sprinkler issue. Dean Nestor called me earlier than my appointment and came over and found the issue and repaired it. He also fixed other problems with my valves. He began to work on my valves and got shocked and explained to me that my pump wire was on continuous run and shouldn’t be that’s why he was shocked. So I was satisfied with the work they performed thanks Dean
Rosey Ramirez
4 weeks ago
Chad and Brad installed a new A/c and furnace today and we couldn’t be happier! We are extremely happy with the work that was done! Both men answered every question that we had and went above and beyond the average work! Highly recommended!
TRISTIN ZONGKER
4 years ago
Reddi was great, they called within minutes of getting off the phone with the home warranty and came out the same day. The problem was such a simple fix that it was almost comical but the gentleman, Zach, didn’t make me feel silly or embarrassed about that, instead he offered their garage door maintenance service on both doors and some helpful upkeep information. Thanks Zach and Reddi/ Overhead door company, for getting us up and operating again!
Devin was great and fixed our plumbing issues within an hour. He was also nice and respectful of our home.
James Leiszler
3 years ago
Very knowledgeable. Checked our entire system, even our rain drainage system in yard, very thorough. Repaired what we needed done. Very professional.
Thank you! Problem solved! Money saved! Service outstanding! Number ONE place to call with my next problem! Very professional young man.
Great A/C service experience. The tech was great. Very competitive prices. Will be using Reddi again.
Jake Edenfield
3 years ago
Called for a fence! Sent out a man by the name of Kale Hackney! This is a pro! Professional attitude, thoughts and design. If you need a fence of any kind make Reddi your first and only call!
Tyler Stevenson
5 years ago
I had a garage door spring break on a Saturday morning, and Zack was over to my house quickly to get it fixed! He did a great job, and was very professional. - Tyler
Chris Rasmussen
3 weeks ago
I have used Reddi three times for my house and once for our HOA. Every time they are professional, friendly, and let know what they are repairing and why. I will use Reddi for any service they offer and recommend them very highly. Keep up the great customer service.
Patrick was pretty good he fix my heater. He was knowledgeable and helpful thank you
Thomas Bedard
3 months ago
Cole Center did a phenomenal job with our A/C system. Our A/C hadn't been cleaned in many years and Cole was able to do it very quickly and give me some great education on A/C maintenance. We'll be return customers so long as we get to keep having him out to work on our house!
Arlis Kadrmas
4 years ago
Dean did a great job and identified heads that needed replacement along with the startup.
Jessica Jones
4 years ago
The tech was almost an hour earlier than predicted for a weekend emergency. He was courteous and got the job done quickly. His name was Zackary
We contacted Reddi Industries because sewer had backed up service man Jeff called promptly and was on the job from start to finish he explained the whole process he was very knowledgeable after snaking the line he pulled a big wad of tree roots and ran several tests before he completed the job Reddi Industries should value employees like Jeff he will be requested for future jobs. Thanks Reddi IndustriesKevin Schock
Paul Woodruff
5 years ago
I've been using Reddi Industries for many years now, and I would recommend them to anyone. They are fast and professional, and have reasonable prices. Whether it's an emergency or routine service, they have your back!
Frank did a great job of replacing our 8-year old hot water tank. The installation also required a new gas line to make it accessible, and the floor had to be replaced due to water damage from when the old tank leaked. We would recommend his services to anyone.
holly kasselman
4 years ago
Zach was very nice and helpful! Took care of the problem right on the spot! Service was great!
peggy robertson
4 years ago
Scott came out on a snowy Sunday night to repair my broken toilet. I appreciate that he came out despite the weather and also that he completed the job quickly and professionally.
Once again I am very pleased with my service with Reddi. We were happy with the thoroughness and consideration we were shown with having our heating/AC serviced. Jason explained our carbon dioxide readings and was very polite. I appreciated the fact he was early and got the job in a timely manner. I will continue to use them for services and highly recommend them.
We have used Reddi Industries to replace our garage doors and we are having plumbing work performed also! Everyone we have been in contact with from the customer service reps to the technicians have been friendly, prompt, but most importantly HONEST! The plumber, Dennis, goes above and beyond, is detailed, doesn't cut corners, and provided us options and education about every step of the process to replace our outdated plumbing! We will never use anyone else after using Reddi Industries! Thank you so much, especially Dennis!
Cody was quick to diagnose the problem with our garage doors and thorough in completing the repair. He even went the extra mile in weighing the door to be certain we had size appropriate springs, and attaching safety cables on our all our garage door springs. Very pleased with the service.
Had drain line in basement which was for 3 sinks, dishwasher, and our washing machine. The line was backing up every time we did laundry, used the sinks of ran the dishwasher. Dennis Whitsell from Reddi industries was promptly within the time frame given, exceptionally courteous and knowledgeable. Explained everything he was doing as he proceeded to and had our problem solved very quickly. I felt the cost was reasonable and his workmanship and professionalism was exceptional. I will recommend them and especially Dennis to all my friends and family without hesitation.
The job was done at the said time,the gentleman has serviced our home before he does a great job very polite, his name is Jeff an if we need service again I hope he is the repair man again. Thank you Rick an Lori Forshee
We have used Welch Heating and Air, now part of Reddi Industries, for many years. The service today was done in a professional manner as always David was thorough and completed his task in a timely manner. As always he is mannerly, polite and always professional. He explained what he had done and that everything was in good working order.
I use Reddi for everything! They have fixed the garage door, replaced a hot water tank, done sewer work ,electrical and most recent hooked up a spa.
This company - and their employees - are the upmost professional folks in the business. You will not go wrong in utilizing their services- I highly recommend them.
Extremely professional, no surprises with pricing. Installed a new water heater, and wow!!! Our hot water has never been that good since we purchased our home years ago. Outstanding work!!!
David did an outstanding job solving my overhead door problems on two doors today. He was punctual and very polite. He called me before coming to familiarize himself with what problems we were having and to make sure he brought with him the products we might need. He completed the work and our doors are working like new. He went the extra mile and even assisted my wife carrying in groceries from the car before leaving. ( I am recovering from back surgery and unable to do much.)
Kathleen Harrison
5 years ago
We had our water heater blow out during the night, and on a recommendation of a friend, we called Reddi Industries. They promptly responded to our call on a Saturday and sent out a plummer. The plummer, Devin, did a fantastic job. He was very professional and did the job quickly and answered all our questions.
Zach was out today to fix two different faucets (kitchen & bathroom). He did an excellent job. He was very personable & knowledgeable. Thank you Reddi Industries once again.
Mark. Williamson
2 months ago
Tim from Reddi quickly diagnosed my issue, and was professional and friendly. He returned the next day with the needed parts and made the repairs.
Kristen Knowles
a year ago
I’ve utilized the Reddi team for heating/AC needs. They are always friendly and I appreciate that year after year, I have been able to work with the same technicians.
William Schmidt
4 years ago
Tim Finley did a fantastic job repairing our sprinkler system. Extremely efficient and thorough work, with outstanding results. I would recommend his services to anyone.
Joshua Stewart
3 years ago
Jason and Zyon were great. They worked quickly, were very knowledgeable, and answered any question I had for them with genuine interest. They worked thoroughly, and made sure everything was in pristine working condition before they left. My wife runs a daycare, and we had been without AC for almost three days, so the kids were hot and cranky. But Jason entertained the kids questions and was very polite and professional. Would definitely recommend.
My contractor hired and hopefully after my experience he will never use them again. Plummer thought he was coming out for estimate instead of work postponed by Reddi from earlier. Took two days to put in washer dryer connection. Left roof vent uncovered for weekend. Relocated plug without asking where resident wanted and of course it is more inconvenient. Drilled through house truss and had a spill which they tried to clean before telling resident. Took 3 weeks before they could cone clean carpet. Plummer never turned in trouble report despite contractor asking and supposed to be electronic. NEVER EVER AGAIN.
I have used Reddi Industries for many years and I have always had a good experience. The service technicians are always courteous and professional and they do a good job. Michael was a technician that came to our house last night, he was kind, informative and did an excellent job. Try Reddi you wont regret it.
sprinkler system people very polite and do a great job thanks. lawn care is awful last 3 times did not even go in back yard but I still get a bill looking to make a change.
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