Call A Plumber

As the owner of a real estate company dealing in high-en properties, it’s imperative the service companies I use and refer are top notch. I have used Call A Plumber for years. The service and support they offer is impeccable. Among the business practices I most appreciate are their professionalism and promptness. The technicians are extremely knowledgeable. They have been able to quickly analyze and solve complex problems efficiently, not stopping until the issue is fixed the first time. Another business practice I really appreciate is that when you call the office, the Business Manager actually answers the phone! (So rare these days!). Call-A-Plumber’s prices are very reasonable and they have the proper credentials to be approved by the exclusive condo buildings in the city. So. If you want an excellent, knowledgeable plumbing contractor, who prompt, polite, trustworthy and reasonably priced, “Call - A - Plumber”. You will be as pleased as I.

Extremely rude and angry man will come to your house to complain about the work at hand. Never met someone with a worse attitude on a day to day basis

Terrible! These people are unprofessional, rude , arrogant, disrespectful and Pamela the owner left me and my family with no sink because God forbid they come across a dissatisfied customer when they don’t do their job and then say go find another plumber and hang up on my face.

I just read the response from Pamela

Let me set the record straight: her response is untrue. I unfortunately expect nothing less from this company than instead of taking responsibility, they chose to falsely attack my character and shift the blame to the customer. This is beyond upsetting and unacceptable and false.

I am now scrambling to find someone to help me and ensure a sink for my family and children. This is BEYOND ABSURD AND WRONG!!

They did not do the job right from the beginning and instead of being responsible, respectful and honest and caring this company exited the situation, left me hanging and the WORST PART have the audacity to blame me!!

No way !!

STAY AWAY FROM THIS COMPANY

STAY AWAY

there’s nothing worse than what I have unfortunately experienced with this company

Zero customer service obviously
Zero sense of responsibility
Zero concern for the well being of a family and people in general

STAY AWAY FROM this company

STAY AWAY

Best plumbing company in Key Biscayne ,honest and professional!

Charles and Pamela at Call-A-Plumber epitomize they meaning of a hometown business that goes out of their way to help their customers solve a problem. Let’s face it. You don’t call for plumbing services if everything is working perfectly in your life! I had clients with a problem with their shower valve and Pamela and Charles helped me (and my clients) so much! They proactively reached out to my clients to personally speak with them to reassure them the problem was being resolved. The owner of the business, Charles Duncan, personally went to the distributor to pick up the part and he personally went to the location to install, making sure my client was kept informed at every step of the way. Now. Where do you get service like that these days? From Call A Plumber! So. Do yourselves a favor. Call A Plumber when you need to call a plumber. They are amazing people and they do amazing work!!

I have been using Call A Plumber at my building for the past thirteen (13) years. They have always been fair and courteous every time I have needed service. Always arriving on time and a great value for what they do. I will continue to use their services as long as I am the Property Manager of this building.

I had an urgent leak in the Gables, other plumbers could not even guarantee next day service. When I Called A Plumber they were courteous and responsive to my needs and resolved my issue in a timely manner. I would recommend them to anyone seeking a company that still cares about customer service.

Extremely rude, angry man and unprofessional. Do not call them. Hope they never get in our community again.