Marilou Rivera

3 years ago

J Lo

3 weeks ago

Thanks to Tarin who was able to come and replace a water heater in a day’s notice. He was expedient and completed the job successfully. Our tenant is now happy that she has hot water.

Diane Shito

4 months ago

Ty was very helpful and professional. He did excellent work and was very thorough. Very considerate in keeping in mind with my budget. I will definitely recommend All Aloha Plumbing and will definitely call Ty for all my plumbing repairs.

tom uyehara

a year ago

I am pleased with the fine service and professional attitude shown by Justin and Rose, the two plumbers that came to fix my problem.

Cody Ketchum

a week ago

Michael Smoker helped us fix our garbage disposal after typical business hours and he was absolutely amazing. He not only was timely with his work but he was very personal and professional. He walked us through the whole process and was informative throughout. Would highly recommend giving this man a raise because he went above and beyond.

Michael

3 years ago

Scam Scam Scam. Originally dispatched was booked for 6-8. Due to a scheduling conflict we push back the time to 7-9. Also, quoted at the time for $28 dollars. The plumber arrived at 7pm without using any estimate the work for the clogged toilet would cost around $400 dollars without guarantee that he would fix the toilet. At the same time he state I would probably have to replace the toilet.

I couldn’t imagine that a local company would try to rob someone blindly at this pandemic time. Instead, I told the plumber I would use different services in which he intimated my roommate to pay $80 dollars. It was incredibly unprofessional for a plumber to estimate the cost which any tools. From there I gave my stepfather a call and was able to fix the problem in under 2 minutes without the help of drain pros assistance.. They should name themselves Hawaii SCAM pros. No refund issued.

Unbelievable!!!

Bebe Briggs

4 years ago

They did great work! We had some scheduling issues. However the service was beyond. The technicians were very detailed. Everyone was very sweet, caring and helpful!

Kaniela Fatt

10 months ago

Kawika was knowledgeable and professional. Followed his recommendation of flushing the anti-siphon valve instead of replacing. Problem fixed.

CArlos Hernandez

2 years ago

The technician came early in the service window. He was friendly and professional. The job got done on a reasonable amount of time and cleaned up after himself.

Lilliana Tellyer

2 years ago

Well mannered and professional . Came and assessed my issue
accurately and prompt.

Deanne Gessow

3 years ago

DOREEN KAOLULO

a year ago

He and his partner added pipes so I could legally have Gas Pro hook me up to propane tank using a gas dryer that I recently purchased

Jesse Nielsen

3 years ago

Tim Shay

a year ago

We called out Hawaii Drain pros to unclog a toilet, and paid them to remove toilet to take out obstruction. They refused to take off toilet and augered it only. Still charging us for toilet removal, telling us it was an old toilet and pipes responsible for slow flushing.There was no improvement, so we called and had them dispatch a second plumber, who again refused to remove toilet. We received no refund. We called another plumber who came out, removed toilet, and in 5 minutes, cleared drain and was done with job
Costing us another $350..! We've called Hawaii Drain Pros several times and received no return call requesting a refund. DO NOt USE THESE PLUMBERS, unless you want to pay them for a service the refuse to perform, then have to pay double to have somebody else do it correctly.

George Myers

a year ago

Very professional and thorough. Explained everything including the cost. Came on short notice! I’d use this company again.

C

a year ago

Murry Lewis

2 years ago

Shawn Coleman

4 years ago

This is the second time I've used HDP and I would not hesitate to use them again. The girls (Stephanie and Ashley) are great in communicating the status and ETA of the tech. I've had Jaron both times and he has been extremely helpful, personable, and represents HDP well. I am happy with his service. Although I do not wish to have recurring drain issues, I am confident that I will call them again if I do experience future problems.

Corinne Miyashiro

5 months ago

Edison Kobayashi

2 years ago

Service was awesome from start to finish. While I was not expecting to pay over $3,000.00 for the work, I trusted the technician from the moment I met him. While I am by no means a handyman, I could trust what he was telling me. The entire job took over 10 hours to complete. The technician and his associate were very professional and explained everything. He even asked my permission to continue working past 6 pm. His skill and workmanship was excellent. He was not rushing to complete the job, He took great pride in his work. The job was not an easy one as my heater was in a very small space. He was not flustered and patiently figured out a solution to every problem that arose. The technician is a great ambassador for the company. I hope my comments earns him the praise and appreciation from his manager and company. In this day and age, these type of workers are rare and hard to come by. I would definitely recommend him and the company to anyone and everyone.

Gary Colon

3 years ago

I called and within 45 minutes they showed up and then after only 60 minutes everything was done. I would give more than 5 stars if I could.

Mark Jara

3 years ago

Julianna Kudela

3 years ago

Corey Egami

3 years ago

Very professional. They did a good job and cleaned up everything.

tiffany pene

2 years ago

Destiny Souza

a year ago

Dara Carlin, M.A.

3 years ago

TOTAL lifesavers! 6pm on a Friday night with a water pipe break shooting up into the trees - PANIC!!! But Hawaii Drain Pros handled it all calmly, professionally & immediately - so very grateful for their service!!!

Troy Thomas

2 years ago

Allicia Thompson

2 years ago

Leslie Aquino

3 years ago

Jaron was amazing! He even helped clean up the mess.

Marina Ibarra

3 years ago

Wayne Shiohira

2 years ago

My plumbing technician, Frank, impressed me with his friendly way of explaining the problems and options in layman's terms. He made me understand the problems I've has with my drainage pipes, where three other companies' plumbers did not. I decided to have Frank scope the line using a camera, making it easier to make the decision to have the pipes descaled. He went out of his way to get the right equipment and part, to complete the job(with his assistant, Patrick?) with a timely and methodical professionalism. I am now a new customer of Hawaii Drain Pros, who will continue to call them as long as they have the caliber of employees that I have experienced. Mahalo!

LAURA Fu

3 years ago

Did cleanout.Helped with putting in lining into pipes. Fixed underground leak. Fixed the old clean out. Checked if pipe is clogged or damaged with camera. Threw out cement rocks. Filled hole with cement. Sanded cleanout until smooth. Cleaned back weight room.

Mayu Ishii

2 years ago

William Riddle

a month ago

Jai showed up on time and did an excellent job in a timely manner. He explained everything in detail and was very friendly & professional. I would highly recommend this company.

Teo R

a year ago

Charles Domnick

3 years ago

Shelli Souza

a year ago

Iii P

10 months ago

Technician was awesome. Arrived on time, frequently called me to keep me updated. Very professional. Will use again in future and highly recommend

Rachel Baker

2 years ago

Lolo Head

3 years ago

Waiting to see what other models of Wolverine Brass faucets they are going to start carrying. Solid brass, 100 year warranty, you can't go wrong with those faucets.

Helene

5 months ago

Kai was again punctual, courteous, professional and very knowledgeable. With very thorough work along with explanations and options given, Kai is easy to talk to and trustworthy. Office staff is always friendly and understanding of how stressful plumbing issues can be. Highly recommended All Aloha Plumbing!

hatsuo uesugi

3 years ago

Jaron Sim and his crew did an awesome job!!! Thanks I appreciate it have a blessed day Aloha!!!💯🤙🙏👍

Tina Scott

a year ago

Devyn Komatsubara

2 years ago

Scott Junk

2 years ago

James McClure

a year ago

We really appreciate Brandon. He was honest, thorough, and very personable. I HIGHLY recommend requesting for Brandon if you need a job done.

Cory Fujinaga

2 years ago

E Piehl

2 years ago

Very courteous and professional!

Geraldine Looney

3 years ago

Very professional and honest. Expecting more projects with you.

kalani lessary

2 years ago

Masato Hibi (Daily Hawaii)

3 years ago

Blaise L

3 years ago

Collin Mcgeowan

2 years ago

Tatelan kealoha

2 years ago

Ho'ola Goldstein

a year ago

Bryan Simpson

2 years ago

Clayton & Frank are AWESOME….period. I won’t use anyone else.

Daria Witherwax

a year ago

Cliff Galamgam

a year ago

Veronica Willkie

2 years ago

4 scheduled appointment canceled. Three the company rescheduled. The 4th was a no show and no cancelation very disappointed as I had to take off from work for two of the appointments.

Raymond Lamb

a year ago

Ian Greene

a year ago

Benjie G

a year ago

Katie Tanuvasa Peto

3 years ago

Raychell Smith

2 years ago

Laura Laguna

3 years ago

Great experience! Needed a plumber on labor day weekend. I was able to get service the same day, it was reasonably priced, & Jaron did an awesome job!! Thank you

john weston

a year ago

Chase Conching

4 months ago

Jai and the entire All Aloha Plumbing group were friendly and professional from day one. They were able to come out on short notice, give me three estimates (with good, better, best options) and perform all the work needed within a 72-hour timespan. No other company I reached out to was able to do that. AAP provided fair and transparent prices, and was even willing to guarantee their work for a much longer time period than their competition. I would highly recommend Jai and the All Aloha Plumbing crew for peace of mind that your plumbing issues will get fixed, for good.

Donald Goo

4 years ago

Jaron was very professional in the way he went about his job in clearing my shower drains. Job well done.

Mary Ann Francisco (Ann)

a year ago

Very impressed with their work, professional and very respectful. They take the upmost time to show the best method in getting the done and take pride in their work

Louis Kauakahi

a year ago

Amelia R

3 years ago

Called late at night with a broken sink issue and easily got an appointment for the next morning. The person who made the appointment was very friendly, informative, and professional. I was able to send a google pin to the technician Jaron because the house is hard to find, so communication with him went smoothly as well! Jaron was kind and professional, and carefully explained 3 different pricing options to choose from. I paid after the job was completed (cash, check, or card) and an invoice receipt with description of the work will be sent to my email. 3 month warranty on the job, so far so good! Thanks for the great experience :)

e quemado

3 years ago

Richard Kidd

a year ago

Peter Kim

3 years ago

Carlton Linda Luka

2 days ago

Fast. Good. Explain problems and solutions

Hire Ty and pay him more

Nick Stehmeier

2 years ago

Total rip off go somewhere else.

Charles Graham

3 years ago

Great service. Timely and professional.

Jeffrey Acebedo

4 months ago

All Aloha Plumbing responded to my request on yelp. Heather helped me schedule my appt. Stephanie did a follow up call. My technician Jai was very professional and knowledgeable on my toilet repair, he explained & showed the damages of the toilet. Jai did an excellent job from start to finish. Thank You.

Robert Mason

3 years ago

Mariana Kleman

a year ago

vince victorino

a year ago

It all started when I tried to install a new faucet.. Then a pipe under the kitchen sink began to leak. The technician that came out was professional and explained everything step by step as he repaired the leak. This was also in the late, emergency, hours. Much Mahalo C!

Ken Mills

3 years ago

colin brede

2 months ago

Technician very informative to all questions asked, great explanation
He had a dedication to customer satisfaction and there best interest

Scot Patrick

a year ago

Steve Gomes

2 years ago

The plumbers/technicians were amazing people; particularly the lead plumber, Frank Salidivar! Frank was very patient and deliberate in explaining the scope of the repairs his plumbing team would be doing.
There were several new technicians over the 5 days, (starting on April 21st ) they were at our home but under Frank's supervision and oversight they worked as one cohesive team.
Though Frank and his team did an outstanding job, I can not in good conscience recommend the company Hawaii Drain Pros (HDPs). Under the HDPs' agreement, it was stated the lack of water to our home placed us in a priority status.
However there were several delays in HDP's team arriving at our home, extending the number of days we were without water, including a weekend where no HDP technician was available. I was not given a specific explanation of why the delays occurred other than the HDPs technicians were sent to another job.
The complete re-piping of our home was not completed until 7 days (April 28th) after they started; causing us great inconvenience and emotional stress.
On a positive note, we were made aware of an interest free 12 month payment option which we choose to take advantage of. Additionally, upon completion of the project, HDPs' Regional Manager (Chris Rusnell) came to our home and we were offered and accepted a 10% discount on the price of re-piping of our home.
Our experience with HDP's front line men; both experience and new, was helpful in dealing with the delays and accompanying personal stress of living without running hot and cold water.
However, my conclusion is the HDPs service model to what they deem as priority clients is susceptible to inconsistency and generates challenges in my mind to recommend HDPs.

Eddie Mudson

3 years ago

Knowledge of repair work that needed to be done to bring it up to code.Giving us options..Repaired pipes within a couple of hours.Clean work and so far no leaks..A job well done...

Zachary Fernandez

2 years ago

L Soma

2 years ago

Top-notch, genuine customer service from the time you call in to the time they complete their service...everyone that works here were fantastic. I highly recommend these guys because of their competitive prices and excellent work.

Denny Moore

a year ago

Frank was a professional all the way. I would recommend your company and Frank for all plumbing needs

KG Food &Travel

a year ago

Frank was friendly yet professional, he executed his maintenance with efficiency and was very informative of the situation and it’s process. His knowledge made the job quick, easy and painless for me. I recommend Frank for all of your plumbing need!

G Keo

a month ago

Had a leak on a Sunday afternoon and was able to have someone respond on that same night. I appreciated the professionalism from Nikki and Kawika. I have only gone through the assessment phase but Kawika was patient and thorough with explaining things to me. Very hopeful for good end results. Mahalo

Rocio Batarse

2 months ago

Tarin was professional from the moment he introduced himself. His communications skills were excellent, keeping me in the loop with what he found, but most important with resolutions. Tasrin made proposals & we worked together to get things done. I appreciated his documentation. He did excellent work, everything looked pristine after he finished each job, , leaving no trace he had worked in the house! Great job Tarin! I would highly recommend for a plumber! Thx u

Keane Lapez

2 years ago

Ryan was very professional. He explained the different options of service that is provided. Great service. Thanks Hawaii Drain Pro and Ryan for excellant service.

J F

a year ago

Thank you Hawaii Drain Pros for addressing my concerns and making the needed accommodations. Though I was unsure at first, you all really made a believer out of me. When the opportunity arises, will pass along the quality service to friends and family.

Jacqueline Acosta-Hernadez

2 years ago

Kathy Muller

11 months ago

Service person was very knowledgeable about our specific issue with drain in pool deck.

B.K. Nakanishi

2 years ago

Frank was very informative in explaining us the detail of the problem and possible solutions with our drain pipes. He handled the problem very carefully & thoroughly as if he was taking care of his own home. He patiently answered all the questions we had & showed us every step of the way so that we knew what he was doing. Frank is a very experienced & personable plumber whom we can trust. He gave us a peace of mind! We can confidently refer him to our friends for any plumbing problems.

Walter Delce

2 years ago

He provided great service and give good recommendations to save

Clifford Tom

2 years ago

Jordan from Hawaii Drain Pros provided superior customer service by calling me for an estimated time arrival, gave an exact diagnosis of the problem and estimate and completed the job very quickly.

This is the second job that I called Hawaii Drain Pros in a couple of years. I highly recommend them for all plumbing issues.

Gertrude Aniya

2 years ago

Lydia Bishop

2 years ago

Deborah Okner

3 years ago

Great service when I had my emergency. I'm disapointed the estimates to repair what needs to be fixed are truley way over priced

david Jung

3 years ago

Melissa Walton

3 years ago

A late evening plumbing emergency is a terrible feeling. I used this company via a plumbing dispatch service. They arrived quickly and our plumber worked diligently until the issue was solved. Although extremely costly, I can understand why, as I saw the amount of work that had to be done. I recommend this company.

Sam Tiede

2 years ago

Had an absolutely wonderful experience with this company. Not only did they come on the same day, but they even were able to come earlier than expected! They fixed our problem and answered all questions. Would HIGHLY recommend them to anyone in Hawaii and will definitely use again when I need a plumber! Thank you so much Hawaii Drain Pros!!

Jay Rosa

a year ago

Kristen Gilbert

2 years ago

Amazing customer service. The technicians were held up at the appointment above mine but still came at the end of the day to fix my toilet. They were in and out in about ten minutes and we’re extremely professional and friendly! It is expensive but the quality of service makes it worth it. Will be using them again!

Jim Seatris

3 years ago

Had enjoyable experience with my plumber, Aaron. Very professional, willing to answer my questions as he worked on my faucets / pipes.

Jon Mick Gabriel

a year ago

Very pleased. In my experience hawaii drain pros has the most responsive and best availability of the companies I've contacted. Work is fast professional. Prices are what I expect for the level of services rendered.

Les Tamashiro

2 years ago

J W

2 years ago

Nice folks but very expensive.

Dane Lospoc

a month ago

Good service Mahalo 👍

kit Maxilom

3 years ago

Right from the first phone contact they were very professional, friendly and patient explaining the details. I'm so happy we chose this company!

Jessica Kepilino

a year ago

Lola Suzuki

a year ago

Justin was courteous, knowledgeable and offered other suggestions for future plumbing needs. He also replaced our 1970 sink with cast iron pipe with a new sink & cabinet along with new pvc pipe. He then cleaned up the debris and removed the unwanted items from the bathrooms.

Erin Tsukayama

a year ago

Great communication and professional. Appreciated the fact that Jordan went through all the issues and let me know which ones we should fix immediately as well as others later on down the line.

TBF FURBALL

2 years ago

enaj tuya

a year ago

Frank was really easy to talk too. Explained things clearly. Mostly, they came as promised, much earlier than expected actually. He cleaned the working area much better than who we had the last time. Answered our questions honestly. Idk if it's pricey but it was after 7pm. But I would think it won't make a big difference coz they're 24hrs.

Thomas Campbell

3 years ago

Jaron Sim and his apprentices are excellent. Fast, efficient, quality work. Many thanks!

Jerry Jones

a year ago

Justin was polite professional. Gave options. Thorough inspection. Double checked repairs.
Would recommend.

Kayanne Nagamine

a year ago

zachary kim

3 years ago

Mallorie Oney

a year ago

Pono Maa

3 years ago

Quick and easy with great customer service!

Moses Akana

2 years ago

Fixed the problem quickly. Impressed with how clean they kept their work environment.

ROBERT DONGON

a year ago

Zachry Hall

3 years ago

Kate Murray

a year ago

Anthony was great, very professional would highly recommend

D. Zardosht

2 years ago

Stan Wong

3 years ago

Plumber came to fix cold water valve. My wife said she could still hear water coming out in the wall. Called back Hawaiian Drain Pros. They sent someone out the next day. Plumber arrived early. Very courteous and knowledgeable. Assesed problem and recommended solution. He was very thorough and helpful.

Danielle Mapu

a year ago

The plumber that came was excellent and very efficient. My landlord asked .e for your number and how I rated the service and I said top notch service. I highly recommend this service then the last clowns. Thank you

julianne kawachi

2 years ago

Clayton was very knowledgeable and professional. He completed the work in a timely manner and was very considerate and courteous at all times. Would definitely use him again if necessary. Mahalo Clayton.

Jeff Thomas

3 years ago

Jeff and Ryan were great. Very personable and professional. I couldn't be more happy!

Cindy China

a year ago

Junior Tabangcura

2 years ago

Good

Lance Moriwaki

4 months ago

Kai was on time, friendly, professional, and knowledgable.
He took the time to explain necessary things, but did not take too long for the overhaul job to be completed. He seemed genuinely happy to be helping me out with my plumbing.

LaToya Lanae Graham

3 years ago

My tech was so nice. He came on time and got the work done. Would highly recommend.

Annettte Mendiola

a year ago

Kekoa did a camera inspection today. He went above and beyond to explain everything to us very thoroughly as the camera was going down. We will definitely call Hawaii Drain Pros for any future problems. Kekoa was awesome!!!

Roberto Coloma

3 years ago

Audriana Sinclair

2 years ago

Henry Adaniya

2 years ago

Jordan worked hard to fix a difficult problem. He was courteous and diligent even given the late hour. It was expensive though with no warranty on service.

Linda M. Rohr

2 years ago

The tech, Aaron was very professional and really knew his job. Mahalo!

K T

2 years ago

M Rigney

2 years ago

Kazdan was respectful, courteous and worked diligently on completing everything in spite of all the complications that was arising. I sincerely appreciate his honesty and completely satisfied with the end results. Thank you Kazdan!

Jennifer Gonzales

5 months ago

Mana was very informative with what he was doing and why he was doing it. I would highly recommend Hawaii Drain Pros.

Nani JC

2 years ago

Mana did a great job, he was quick and respectful. Prices ranged from 500$-1400$ that I could choose from depending on how much I wanted him to do. I expected it to cost less than $500 and below from talking to the dispatcher about what the problem was. I already explained I wasn’t in anyway I was going to spend anything over 1000. They do offer payment plans which I don’t do because I don’t want to be in debt. But it may be a good option for others. On the plus side Mana is a good plumber and was able to fix my issue with my shower handle for the cheaper price. I paid about $487. He was fast. In and out in about an hour. Walked around and gave me discounted offers for my water heater and dish disposal.

Re-rating my experience from 4 star to 5. After receiving a call from customer service. Devin offered me 50$ back. He is wonderful. Thanks so much for everything.

Susan Jennings

3 years ago

After establishing that we needed a new kitchen faucet and waste disposal unit Aaron started to replace the old ones, however in minutes we had an emergency hot water flood issue that was in no way, and not, fault of your employee.
This was a failure of our building infrastructure. We intend to claim this through our lawyers as the building manager thus far is putting the blame on us and your guy.
Dont panic you will have little involvement. I just need a written report from Aaron on the failure of the wall valve.

Having said all this, I cannot thank nor praise Aaron enough. The poor guy had the worst situation possible happen and in cramped very hot circumstances had to deal with non stop hot water at high pressure gushing out in a 7th floor condo. Buckets were filled and emptied , towels thrown down in an attempt to stop the flood. Aaron scalded his hands whilst our useless maintenance crew took 7 people and 20 minutes to react to me telling them to turn the hot water off as we had a major flood emergency happening.

I cannot praise Aaron enough. He went above and beyond to help us through this disaster.

I would also like to say our new faucet and waste disposal work great and we love them but our biggest thanks go to the amazing work ethic we experienced. You really see the good people when you see the disaster!

Thankyou so much for sending Aaron!

Mahalo
Susan and Mike

Radford Naholowaa

2 years ago

Ryan was AWESOME.A GREAT YOUNG MAN
KNOWLEDGEABLE, INFORMATIVE,and VERY
PROFESSIONAL.
I WOULD RECOMMEND HIM to EVERYONE I
KNOW.
He KNOWS his business and is very affable
He works very tirelessly and is ALWAYS a step
ahead
Ryan is an absolutely GREAT guy.
My family and I wish him all the best in the future
And We WOULD LIKE HIM to work with us
on all our future projects in our home

Mona Brack

a year ago

Arrived at expected time. Very professional and personable. Quick work. Cleaned up after himself even taking the old pipes outside to trash bin.

Mahealani Holi

2 years ago

Had a professional plumber come and was very throughly efficient and honest. He was a great person and I appreciate his work on exchanging my heater out.

Joshua Beal

a year ago

Frank came and diagnosed a building issue that prevented water shutdown. He handled it directly with the property management company and followed up the next visit with a flawless unistall/install of my new dishwasher plus new pipes for the sink. He was just top-notch in every aspect - came on time, communicated what he was going to do, completed the job and went over billing/payment before processing charges and made sure I understood and approved everything before proceeding.

Brent Kennedy

a year ago

Fixed an exposed sewer pipe leak. Replaced the 8 foot section and gave a quote to descale the rest of the pipes. Fast and easy very professional. Highly recommend. Nothing is inexpensive on Oahu, though. You just flat out need money to live here.

Carlos Boctor

a year ago

Very profesional and efficient .

Marcia Moreno

a year ago

Very good. Justin answered all my questions, did the job without any problems.

Cyndi Rose

a year ago

Edward Rosas

5 months ago

James was very pleased professional and friendly and you could tell he knew what he was doing because he worked in a timely manner, 10/10 would use again

Tiara Holbron

2 years ago

Kamu Rā

3 months ago

Tarin did an amazing job. He exceeded our expectation. The resident manager and I (homeowner) appreciated his positive attitude and professionalism. He explained everything to detail and had visuals (pictures) to go along with it. Would highly recommend Tarin working on any job.

Solomon Nahina

a year ago

Anthony was awesome….went above and beyond. Not only completed the work that was requested but also did a fantastic job. Will definitely use their services again. Mahalo Nui Loa🤙🏾

Lianne Kitajima

a year ago

Adam Lemire

3 years ago

L Pyles

3 years ago

Job estimator was courteous, friendly, knowledgeable. He was able to explain options and provide pricing on the spot. Very professional

Michael Zane

a month ago

Kathrina Whitmer

2 years ago

Frank was super knowledgeable!!! He came at such a late hour in the evening which I am so thankful for but he used time wisely and super efficient with giving us an estimate of the repairs and a time line for repairs as well. He did the necessary repair for right now and scheduled for another day do the extensive work at a more convenient time for my family. Frank was also able to suggest other options that were affordable but also very necessary for the longevity of our plumbing system in an old house. I would highly suggest this business for your plumbing needs; but most especially Frank for his expertise and ease of talking with from merchant to consumer 💯

Daven Honda

3 years ago

Very knowledgeable and quick, knew the problem right from the start. Terrific!

Anthony LeCureux

a year ago

Gail Yamamoto

a month ago

Deven and Desmond did a great job fixing my water pipes and water heater. Anyone need the best company call All Aloha.

Cherie Nakamoto

a year ago

Mana came to the house to give me an estimate of repairs. I asked him to look at several things around the house that I had questions about. I felt like he was trustworthy and cared about doing a good job. I would definitely call on Hawaii Drain Pros again.

Ami Stepanian

a year ago

Jamie Despain

2 years ago

Jordan was friendly courteous and respectful professional and informative

Deborah Magnani

2 years ago

Frank was kind, professional and knowledgeable at his trade. He made a difficult day a little less painful by arriving early, listening and understanding the problem, and communicating clearly and frequently. He discovered the issue in no time at all. He also had a calm and friendly demeanor which is helpful in a stressful situation.

Herb Lai

3 years ago

Aaron and David were both professional, polite and worked within our budget. They took the time to do the job right and went above and beyond the job. They cleaned out the old water heater space and even cleaned our grill cover and put it back on and also swept the car driveway clean to work on piping the water heater. I see why Drain Pros have a 5 star rating. Contact them for all your plumbing needs, you will not regret your choice. Very satisfied, they worked into the night to get the job done.

Aubrey Butler

a year ago

Vaisala Soa

2 years ago

Shichao Li

3 years ago

Efficient and timely. Good experience!

Elizabeth Sensor

2 years ago

Highly recommend! Helpful, friendly and honest.

Kath Madison

2 years ago

This amazing guy was super professional, kind, fast, and clean!!! Best service I have ever got. Thanks!

Ashley Moriguchi

a year ago

Saline Mafi

2 years ago

Luke Grimes

2 years ago

Coach Sue

a year ago

Keone and Gosha were friendly, professional and knowledgeable. They analyzed the problems, explained what needed to be done and gave options/recommendations. Great service from call center and technicians.

Cass Yagi

a year ago

Kekoa was patient explaining step by step the process of the work at hand, very professional, very clean, Aloha alive and well, my parents to were impressed with his work, ethics talk about old school, taking care of kupuna,genuine caring of them, when he finished its like we made a new friend, definitely highly recommended living up to the company name, Hawaii Drain Pros
Thanks again, Yagi family

kayla Ann hall-santiago

2 years ago

won suh

3 years ago

Very detailed inspection with professional knowledge and explanation. Prompt on time with excellent result. Perfect personality and work ethic. Show pride in job performed.

Arlene Nakamura

a year ago

Identified problem quickly, explained what why the tub faucet was leaking, and replaced the tub faucet.

Wesley Okamoto

a week ago

Michael was very personable and professional.

Renee Awana

a year ago

Really exceptional customer service!

Lisa Mann

2 years ago

Valeri Morimoto

a year ago

Polite, friendly, convenient, knowledgeable, provided list of alternatives and estimates for my benefit. Service quickly and efficiently completed.

Jacob Baker

3 years ago

Excellent service.

Sandy De Soto

a year ago

Deven is very professional and very good at what he does. Kind and friendly, did awesome work.

Kevin Murakami

2 years ago

Great service from the initial call, follow-up, throughout the repair! They were even able to come out earlier than expected. Wish you and your team Happy Holidays!

Jared Wickware

a year ago

Technician was personable, professional, thorough, and responsive to customer needs and concerns. Hawaii Drain Pros is highly recommended by this customer!

Gordon Aken

5 months ago

Cori Clarke

2 years ago

Ryan was so good and professional felt so comfortable with his knowledge he was awesome. So glad I called Hawaii Drain Pro will always refer them.

Dawn Wemple

2 years ago

Kazdan, with Hawaii Drain Pros, arrived quickly and energetically for our emergency call. Providing free showers and free laundry services for homeless people, our Hygiene Center could not even open back up for business until the problem was solved. Kazdan gave us options, explaining what each would do, and waited patiently while we made our decision. He encountered one obstacle after another, the most difficult being an odd and drastic drop in the pipeline. Kazdan remained professional, courteous and even jolly, while keeping us in the loop, explaining everything what was happening for the entire time that it took to get the auger where it needed to be. It was no easy fix but Kazdan's determination and perseverance paid off! I am not a plumber but, I have personally used an auger many times and the equipment was properly functioning and properly used. Our building has many abnormalities and a drastic dip in the pipes did not surprise me at all. The cost was competitive and reasonable. Kazdan was awesome! I highly recommend Hawaii Drain Pros and KAZDAN!! Mahalo!

pakkohM

3 years ago

The friendliest people in the world!, It took a while because had to order parts from the mainland, but greatt service, very nice shower!!!

Karissa Madrid

2 years ago

So grateful for Michael Bears for showing up and fixing our shower. Very friendly and professional, enjoyed his company and satisfied with service!

Manny Abaya

2 years ago

Rogelio Cabigting

2 years ago

jenna sandobal

a year ago

I cannot speak more highly of this company and it's technician. Their customer service and timely responses from dispatch was impeccable. Our technician Justin was above and beyond professional, knowledgeable, had amazing customer service and completed everything quickly. He helped make an extremely stressful situation for me easy and stress free. Would definitely recommend and use again. Mahalo!

Tina Krugh

3 years ago

Very nice to deal with during our water situation: mahalo

Stephen Wong

2 years ago

Joy Threatt

2 years ago

Jordan was very professional during both the consult and the install. He and his partner were carefull and did everything they could to keep the house clean during the replacement of a 120 gallon solar water heater.

Jerrica Patao

3 years ago

We discovered a leak coming from the shut off valve outside of our unit a few weeks ago. Tried calling numerous places to get quotes but when they saw that they’d have to break our cement to fix the problem, no response. We finally decided to call Hawaii Drain Pros. Spoke to Ashley and she was super helpful, friendly, and was able to get someone out to me immediately. Jaron came and told us exactly what needed to be fixed, how long it would take, and gave us a quote on the spot. I was concerned that because of the holiday season, he wouldn’t be able to fix it till after New Years. To my surprise, he was able to fit me in to his schedule the next day! They came, fixed our valve quickly, cleaned up, and was done faster than I expected. His work was neat and he even fixed the cement that he had to cut into to reach the valve. We are so happy and relieved. Thank you Hawaii Drain Pros!

W F

a year ago

Connie Beliel

3 years ago

Monina Lapez

2 years ago

Clayton was thorough, he explained the process
To our understanding.

Brennen Soberano

2 years ago

Frank was on time and very professional.

Brian Watanabe

a year ago

Service technicians were professional and explained options well.

amy christle

3 years ago

Jaren and ryan have been called up here a few times and I adore them! I wouldn’t call anybody else.

Devan Smith

2 years ago

Deja_Boo Yabish

3 years ago

Landry was absolutely amazing and the most honest technician I spoke to. Mahalo Landry! Savannah was very friendly, professional and a big help with responding and booking my appointment right away as well! I would definitely recommend Hawaii Drain Pros for your plumbing needs.

Keith Suttles

3 months ago

James Domingo

4 years ago

John was awesome. Helped me understand what was going on. Helped me feel better in going through with repair. As a home owner understanding more of things we need to make sure we do our due diligence to maintain things like a septic system, to avoid getting into an expensive repair. I would definitely ask for John and Aloha Plumbing to do any future repairs I'd needed. Mahalo!!

CM Jazz

a year ago

Rico Imp

3 years ago

Jaron was very efficient and REALLY quick to discern the problem. We were really surprised!

Stephen Peters

3 years ago

Although I thought the price was excessive Aaron was exceptional and did a great job. Replacing a water pressure regulator that is attached to an outside wall and easy access shouldn’t cost $900.

Anna Doye

2 years ago

Prompt service! Very neat. Put down mat pre entry, wore booties, put mat on kitchen floor. Disposal had to be replaced. Had multiple options. Saw that another piece of piping was aged and showing signs of potential future issues. Took care of that as well. Very friendly, courteous and got the job done quickly. Cleaned up after. Was very happy... will use again and highly recommend.

Lord Oboron

3 years ago

Jaron was very helpful and worked quickly to resolve our plumbing issue. He gave several options as to how we could approach the work, his assessment included price savings as well and that is truly appreciated.

Wesley Wong

11 months ago

Excellent knowledge and service.

Samantha Kunimura

2 years ago

Clayton was respectful of my home, and pleasant with my crazy kid and dog.
Quick and easy, same day service was GREATLY APPRECIATED.
He seemed like a very happy employee, he didn't try and upsell me on anything, very straight forward service. I have no idea what plumbers rate is so I can't speak on that, but just for the ease of this service I probably won't be using any other plumbers in the future.

Candace Goo

3 months ago

Customer service was excellent and someone was able to come by the day I called. Jai was thorough and worked quickly to meet our needs. He did an amazing job and was very easy to work with.

scarlet reardon

3 years ago

Aaron Atmospera was very professional, helpful and knowledgeable about our drain problem. We’re satisfied customers & would recommend Aaron and Hawaii Drain Pros.

FALE TUISALOO

a year ago

ROSEMARY NAGY

a year ago

The staff was super friendly on the phone. They were able to give me an appointment the same day. Their technician John was on time, very friendly, very efficient & did an excellent job. The price was very reasonable. If I ever have any plumbing issues in the future I'll definitely give them a call. I was extremely happy with the overall experience with them.

Rebecca Gray

11 months ago

The receptionist and technicians were friendly and knowledgeable. They gave excellent service and they cleared the difficult drain blockage in the pipes under the house. I gave 4 stars instead of 5 because the price was high.

emerson coloma

a year ago

Edward Smith

3 years ago

AOAO The Seashore

2 years ago

The reason why we didn’t use yet the business is because we’re getting a bid from the company and the technician named Michael helped us in with prompting on time and very professional and we are planning on using their service.

Andy Leskowitz

2 years ago

Jordan was professional and thorough investigating the source of our dishwasher related water leak. I would definitely recommend him and Hawaii Drain Pros again.

cj lalau

a year ago

esther macy

3 years ago

Jaron was professional, courteous and did a great job! I do think however it was very expensive and over priced for just installing a new faucet! I don’t think work done by this company is affordable but I did like Jaron and the assistant that came to do the job! Again this company, in my opinion over charges customers!

Sean Koscil

2 years ago

Irma Kaneshiro

5 months ago

Justin did a fabulous job on my drain and replaced the disposal. He took the time to explain the procedure and cost of the service.
Thank you Justin “great job”.

Nicole Nicky

a year ago

Jessie Barton

11 months ago

Joe Wynne

a year ago

Michelle Cabezas

2 years ago

We had an emergency leak in the late evening, and we called over 5 places before we found this plumbing service. Clayton came to our home at 11 in the evening and helped us repair our leaking toilet. He was professional, knowledgeable, and took the time to show us the proper way to install our toilet. Because of him, we were able to successfully install the rest of our units with confidence. We would recommend!

Sacia Ashe

a year ago

Jenifer Donatiello

2 years ago

Great service, and very efficient! Quicker than we thought it would be. Saved us a whole lot of frustration and time! Now we have peace of mind, which made it all worth it! Would definitely recommend to our friends and family!

Wendy Mckenzie

2 years ago

Jamar Williams

3 years ago

I had a leak in my ceiling and needed someone to come and check it out the same day. The receptionist was very friendly and accommodating. She told me they were booked through Friday but would try to get someone to come by that day if something opened up. I totally understand how COVID-19 has everyone’s schedules tight right now. Despite that, Hawaii Drain Pros did their best to fit me in and got a plumber out the same afternoon. Landry got to my home and went straight to work to find the issue causing the leak. This was the third company I’ve had to check out the same issue but the only one able to find the actual cause of the problem. I guess third time’s the charm. Landry gave me an honest and fair assessment of the problem and what it would cost to fix it. Finally I can get this worrisome issue taken care of thanks to Landry and Hawaii Drain Pros!

Jeffery Edlund

2 years ago

Lakalo 'Ohana

a year ago

Benjamin Smith

3 years ago

Nikkipuppy Puppy

a year ago

Arney Kephas

11 months ago

This Justin is the man. He explained to me different solution to where I have to pick. Overall A+ in my book

Michael James

3 years ago

D Gilman

11 months ago

I was fortunate enough to have Frank dispatched to our property. Not only did he detect and resolve the issue, he educated me and helped me understand things that usually takes years to experience. This was service that I deserve every time I call a contractor. Mahalo HDP🤙🏽

Antwaun Hill

2 years ago

One thing for sure, they have great customer service. I can honestly say that great customer service is worth paying extra, definitely. In this case I had to pass. Similar to the reason why I don’t own a Bentley GT. I cannot speak for the actual work but if it is any reflection of the customer service than I’d say that is great as well.

Alexandria Hoskins

3 years ago

Jon Fernandez

a year ago

Once again, Hawaii Drain Pros has resolved a plumbing issue in my home. Technician Jordan Rosette is pleasant, knowledgeable, thoughtful and respectful. Jordan is also efficient and completed the work in about an hour.

The command center staff (Raquel et al)is also communicative and pleasant from booking the initial appointment to rebooking. I am happy to do business with them in the future.

I recommend that you do business with Hawaii Drain Pros if you need a plumber.

Michael Tanoue

10 months ago

Very prompt and friendly service.

Christopher Sutton

3 years ago

Hurlden Kiesel

3 years ago

Very Efficient!🤙

Heather Smith

a week ago

I called with an emergency leak and they scheduled me in for the day. But called back a short time later as they were able to see me sooner! Very professional. Quick, cleaned up, answered all my questions.

Daniel Godin

a year ago

JORDSN WAS BERY QUICK AND EXTREMELY EXPERIENCED. HE DESERVES A PAY RAISE

Beth Dost

3 years ago

My service person gets 10*** he was so professional yet extremely nice explaining everything and left the place spotless He wore a mask shoe covering and gloves and if he would have touched anything he would change his gloves respecting C19
BUT for what I had done quite expensive and I would give one star for that but I wanted to us a local company
Mahalo

Blanca Larson

a year ago

Friendly Employees and fast response! Professional Customer service and great job! Mahalo Mana for a great job!

Katrease C

3 years ago

Eric Martin

2 years ago

Robert Schaefer

2 years ago

Monica Quintana

4 years ago

I needed same day service and thankfully they were able to come out same day. Jaren was quick and very professional. I was satisfied with his work and will definitely call back if I ever need to. Great service and timely repairs!

Ryan Baker

2 years ago

I want to take the time and Thank Ryan for coming to my house and checking on our foundation to see if we needed a possible drainage system. Also, while he was here, we mentioned we had issues with our plumbing in the bathrooms and he got right in there and fixed all the issues immediately. Much mahalos Ryan!🤙

Brenda Palmero

9 months ago

Technician came in a reasonable time considering it was a Sunday, same day emergency call. Faucet was replaced with no issues. Great Customer Service even after my service call. Would definitely use them for future plumbing issues.

Dean Yamaguchi

5 months ago

Ty and Joe were the technicians on the visit. They assessed the problem of a non-draining bathroom sink and while the initial estimate given to clean out the drain was acceptable, they adjusted the charges to reflect time spent to clean the drain which was a pleasant surprise! Also gave a kupuna discount which was also great. Drain runs well now. Guys were on time within the window given and did a great job!

Nick Ako

2 years ago

Very professional and knowledgeable. I would definitely feel you guys again and tell others about you.

Betty Napoleon

2 years ago

The contractor explained what needed to be done, shared several options and prices. A job well done, beyond what I expected.

Genie Lamp

3 years ago

We called Hawaii Drain pro in the morning
Even though they were booked up the found a way to fit us in.
Aron was very professional and just an amazing and friendly person.
He fixed our problem just like that.
I would highly recommend Hawaii Drain pro
And we will use them for all our plumbing g needs. I also would like to mention Stephanie. She was just amazing and kept us in the loop about when the plumber was coming. She was with us all the way until our problem was fixed. Service was amazing.
Thank you

John Nadler

3 years ago

Very professional, on budget, showed when they said they would to do the project

Kazu Okumura

5 months ago

Jai was prompt and diagnosed the issue right away. Drain was cleaned in under an hour. Very professional and will call again for future plumbing issues.

Dayna Akagi

3 years ago

Very professional took care of a busted pipe right away on an emergency call

Michele Vergara

2 years ago

Worst experience ever. Do NOT use them for any plumbing needs. Made and confirmed an appointment was pushed of hour after hour after hour then rescheduled for next day only to be told by the tech he couldn't do anything because it was the weekend. I said Bro, my appointment was for yesterday at 2pm. He replied don't tell me, I'm just an employee. Also the answering service Friday night was rude and cocky - milled out to the mainland. A man with a horrible attitude named Sam who claimed to be the supervisor. NEVER AGAIN. If I could give minus stars, I would x10.

Jonathan Sills

3 years ago

I had Jaron come take a look and fix the leak I had with the dishwasher. Professional and didn’t rush but at the same time got the job done in a reasonable amount of time.

Ray Miran

3 years ago

Marivyn Casino

3 years ago

Romy M

11 months ago

Justin was great, and professional

Ivan Nakatsuka

2 years ago

They also CCTVed my cast iron sewer lateral and recommended descaling and possible lining, which they would be able to do as a followup.

Sadie Flick

a year ago

Repair man, Kris was great. Explained everything and was upfront about the cost. It was a small caulking job, but their standard rates are $450/hr and he was here for about an hour assessing / and running water first (we couldn’t reproduce the issue unfortunately) and then finishing up the job. So he called and was able to get $100 knocked off, since it was a smaller fix. Probably pretty standard? But I also felt good hearing that if it continued to leak and turns out to be a heftier job (a second visit) the first visit would likely be covered/prorated from the cost of the second visit as it is the same issue. Definitely appreciate the peace of mind there.

Dean Kipi

2 years ago

Frank wore a mask (COVID-19) and booties upon entering our house.
Very professional quality workmanship was performed. The assessment of the situation was spot on. He explained the treatment options and prices and their probable outcomes.
A thorough cleanup was done.

Val Vasquez

4 years ago

Jaron and the other technician working with him were two of the most professional young plumbers I've ever seen. Their customer service and attention to detail was impressive. I've found a company I'll be calling again and again!

Lillian Ebalei

2 years ago

There are not enough superlative words to describe Jordan. I will use him again and again and again. He saved me from many a sleepless nights. Thank you Jordan for a job well done. Enjoyed doing business with you. Your work ethic, professionalism, personality, your knowledge of your job can be compared to none. Thank you, thank you, thank you.

Jherard Miller

3 years ago

Five stars all the way. They really care about their customers and making sure they honor their word in everything they do. Also everyone is very friendly and easy to work with from the initial call all the way through the end of the job. I felt 100 percent confident that I was given more than a fair deal and that this company is honest, trustworthy, and cares about their work and service. I highly recommend them for all your plumbing needs.

John Young

2 years ago

Nalu Andrade

3 years ago

Called at 9 AM, talked to Savannah, very professional. Told me their next opening was between 3-5PM, had a broken pipe that needed fixing right away so was happy they could come to my house that day. Called again at noon and was able to have 2 guys come out right then, which was great!! Josiah and Aaron, again very professional, clean looking, professional attire, and wearing masks (COVID-19 time). They assessed the situation and were able to fix my problem within a couple hours. I really appreciated the multiple price quotes so that I could choose a remedy that fits my budget. Highly recommend this company!! Mahalo again to Josiah and Aaron!!!

Mark Mitchell

2 years ago

The technician was quick, efficient and friendly.

David Koba

a year ago

They sent a plumber out asap and he was able to arrive early. I live in a condo so this was an emergency. I was able to get a plumber on Sunday during veteran's day weekend. Not only was he friendly but fast. Unclogged drain and reinstalled toilet. Had to pay the emergency fee but was well worth it.

Solina Paulo

3 years ago

Aaron was very professional and kept us updated with the status. What I liked about this experience was he gave us options and explained them to us before doing the work. Very nice and did a perfect job. Our kitchen sink needed to be repaired and the drain was clogged over a year. He was able to clear the clog, replace the pipes and more. We are very satisfied with his service. Thank you!

Dee Dilwith

2 years ago

Nikki RBS

2 years ago

Frank assigned to work on our dainage issue provide us exceptional service. He didn't just fix the issue, he also gave us good advices to prevent the problem from keep on happening. He is professional and I can tell he knows what he's doing. His knowledge in this business and plumbing issue are exceptional. I'm glad he's the one who works on our clog problem. Another that I appreciate is how he follows the safety protocol during this pandemic. He wears his mask, gloves and shoe cover. This just shows that he respects the people he'll be working for.

Crystal Padilla

3 years ago

Chun Jiang

a year ago

Ryan was on time and very professional, repaired the garbage disposal, took the time to explain to me proper methods to prolong the lifespan of the new garbage disposal as well as why my previous one failed. A plus was there was no mess left behind.
The only star I took off is due to the pricing, I bought my own new garbage disposal and the removal and installation still cost $560. A bit on the pricey end of garbage disposal replacement. Otherwise than the price it was a good experience.

kihanui

3 years ago

These guys just left my place. I couldn’t be more happier with their service and professionalism. I’m super happy with the work they did on my tub. Mahalo guys!!!

Mark Wyzgowski

3 years ago

Crispin Esporlas

2 years ago

On time, really good service

Daryl Arai

2 years ago

Frank was very professional and was upfront about his proposal and the work process. As busy as he was, he took time to answer my questions and even give me info on his background in plumbing. This help put me at ease k owing his depth of skills. He was definitely a pro.

Manny Lopez

a year ago

Anthony helped clear my kitchen sink I would recommend him . Thank you.

Cory Takimoto

2 years ago

Jordan, Clayton and the whole dispatch team at Hawaii Drain Pros where absolutely fabulous and very professional. I would recommend Hawaii Drain Pros for any plumbing needs.

Matthew Sanemitsu (MattaRayJack)

3 years ago

Jonathan Acosta

3 years ago

I would like to extend my appreciation and hard work
to Jaron and Ryan for rerouting copper piping due to
a bad water leak in my townhouse. Now my family
will have hot and cold water in our townhouse.
Jonathan Acosta, 85145-F Ala Akau St. Waianae
Thank you Hawaii Drain Pros.

TB L

11 months ago

Fantastic, personable, from the office ladies who took my call to Justin and Rosalinda doing the service call! Cannot say enough good things about them! Customer for life!

Michelle Senda

4 years ago

Hawaii Drain Pros were very quick to respond and I really liked their heads up call on when the technician was on his way. Would recommend!

Vernelle Oku

2 years ago

Rob Hesia

3 years ago

Hawai’i Drain pro did an outstanding job fixing my leak. Quick and professional service. I would highly recommend this company. Big or small job

Edgar Tuazon

3 years ago

They did a good job Excellent

Jabal Yandall

2 years ago

Jesus Bautista

3 years ago

I have a water leak somewhere but we don't know where it coming from so I went to Google for a good plumber and I saw Hawaii Drain Pro and called them and let them know about my leak problem and at first the next available service guy they have available is at 2pm- 4pm after 10 minutes after I hang up the phone I got a call from them that they have someone available in 10-15 minutes. They dispatched this amazing guy name AARON this guy did a wonderful job find the problem. This guy didn't give up on detecting the leak. The minute that he found problem He gave lots of options to get that problem that needed to be fix. After I give him my ok. Thank you Hawaii y he went to it to get it done right away .Thanks you Hawaii Drain Pros. And thank you AARON for a job well done .

Howard K

a year ago

Jordan is the most amazing plumber! He was courteous, respectful of our space, quick at fixing our problem and left the whole area better than when he came in.
Hawaii drain pros were amazing to deal with. Extremely nice over the phone, listened to my concerns, and dispatched Jordan immediately. From the time I called to when Jordan arrived on site was an impressive 30 minutes! Jordan gave me an estimate before the work was done, explained what he was gonna do and gave me a time frame. He was spot on with everything and replaced a 20 year old rusty clogged pipe super quick.
At the end they emailed me pictures, and video of all the work that they did. Truly exceptional service. I only wish they had a tip option upon checkout. I had limited cash for tip, but would have given more if there was a tip option upon credit card check out. I will only work with Hawaii drain pros in the future!

Lokahi Koki

a year ago

Jordan was timely, respectful and very easy to work with. He gave me great insights in the job at hand and let me know our various options. Great job Jordan! Great job Hawaii Drain Pros!

Kyle Hussey

2 years ago

Marilyn Reid

a year ago

Like their quick response and work

Brian Kawabe

4 years ago

Amy long

2 years ago

Aaron Ruff

3 years ago

Jaron and his team were extremely professional. They were able to address the problem and fix it in 30-45 minutes. They left the kitchen clean and tidy and the drains work great!

warren Williams

a year ago

Jessica Little (Catalinajess)

a year ago

Anthony came to our home to give us an estimate. He was professional and clearly followed all the courtesy steps his company put into place, which included putting booties on his shoes to keep our home clean and wearing his mask. He listened to our specific needs and took the time to reach out to his boss to ensure we were getting a complete and inclusive bid. I really appreciate the time Anthony took with us and his kind and attentive manor made me feel comfortable. He knew what we were dealing with and I was confident that he knew what he was doing. I'm not a fan of paying for an estimate, but Anthony made it worth it!

Resti Paguirigan

2 years ago

I received excellent professional service from Hawaii Drain Pros. Considering it was a holiday late evening, their friendly profession technician came to my home within one hour of my distress call. The technician, Ryan Ramos, correctly diagnosed the issue, provided me with some options, and then remedied the problem in an efficient manner. In this case removing a clog from the main drain line.

After the fix Ryan took some time to explain to me the root cause of the clogging and provided me with some long term solutions that we could explore further at a later time. No doubt that I will be working with Hawaii Drain Pros in the future to keep my home in working order for years to come.

Debra vincent

3 years ago

Gregory Au

2 years ago

Showed up within time window initially given. Clayton was pleasant and courteous. Job took a little over an hour. Clean the worksite after completion of job. Company’s response to customer is very good. Did a very good job. Would use Hawai’i Drain Pros again. The only drawback is the cost. But it is offset by the on time response and courteous service.

Rennie Mau

2 years ago

Friendly and got it done!!!

Larry Partida

a week ago

Very thorough on the initial plumbing inspection. They found an undiscovered leak under a bathroom sink.

J 9

3 years ago

Landry was excellent! He was on time, professional and very personable. He explained what needed to be done and did it. Thank you.

Peter Tedtaotao

3 years ago

Kylee Nakamura

3 years ago

Great customer service! Dispatch and technician were very kind and understanding. They were responsive and very helpful. Pricey, but it’s ok for good customer service. I hope the toilet last long time.

Andrea Cornett

a year ago

Jocelyn Ronolo

3 years ago

Jaron served our needs in the efficient, expeditious & very professional manner. We are grateful for the help Jaron provided & we would definitely recommend Jaron & HI Drain Pros to our family & friends. Mahalo Jaron!

Gina Loose

3 years ago

Curtis Yuh

a year ago

Kekoa was the technician that came, he pointed out where the awful smell was coming from my neighbors house, he then performed a camera inspection of my drain system. He showed me everything that was going on in my drain system in conclusion he recommended a Hydro cleaning. I believe that he is a very Cool, Professional, Friendly young man, there is a lot more positive things I'd like to say about him but it's too much for me to text. One last thing I'd like to say, I was very impressed with Kayla's phone greeting. I called numerous different plumbing companies but I was so impressed with the way Kayla answered is the reason I chose Hawaii Drain Pros

timelore25

a year ago

Good service very professional and knowledgeable.

Mariano Pariante

3 years ago

As a former Hawaii independent school President and a former California business owner, I know quality service and great customer relations when I see it! Hawaii Drain Pros certainly delivers on both counts! My toilet input valve broke, as well as the internal float mechanism. As a result, the water flowed continuously from the broken valve into the tank and then out the tank drain. As long as the drain didn’t clog, I had no flood. But the valve and internal mechanism needed to be replaced immediately. I used Yelp to get five plumbing bids. Hawaii Drain Pros (Stephanie) called back immediately and promised to have a plumber-technician here within two hours (between 12 – 2 PM). No other plumbing service responded until Hawaii Drain Pros were already on their way! Ryan arrived promptly at 1: 30 PM, assessed the situation, and gave me a bid to replace the valve (requiring water cut off in the building) and internal toilet mechanism. After the initial bid was a bit high, Ryan and their management team lowered the price and gave me a great final bid to make the necessary repairs. Ryan was quick and efficient. He replaced the valve in 20 minutes (necessitating only minimum water interruption in the building), and refurbished all internal parts of the toilet in 55 minutes – a total of 75 minutes. By 3:00 PM, Ryan was out the door and my toilet worked perfectly – no leaks, new quarter-turn valve, and brand new toilet mechanism! I was super-pleased with the work! Despite having no prior relationship with the company, I was pleased and amazed how quickly, efficiently and competently Hawaii Drain Pros responded to my emergency, scheduled their plumber, fixed the broken items, and left me a happy customer. They are deserving of my five star rating …… and my future business!

John Ng

3 years ago

Rocco Laudadio Jr

a year ago

Natalie Stanton

3 years ago

Aaron was awesome and thoroughly researched the issue. Kept me informed of prices and procedures and this was all after business hours!! We will definitely be following up with Hawaii Drain Pros to completely repair the problem. Mahalo!

Jeffrey Caballes

2 years ago

The crew that responded, Clayton and Craig, arrived quickly. They were extremely friendly upon arrival, and put me at ease. They diagnosed the problem in seconds and resolved it in less than 20 minutes. They did a thorough inspection after cleaning the main line, and gave me peace of mind knowing that the problem was taken care of. I received estimates and honest explanations of what should be done to prevent problems years down the road. The senior crew member performed a courtesy walk around of my property (which is due for updates) and gave me helpful advice on things that could wait and things that should be addressed soon. I deeply appreciate the level of care they took, and the way they interacted with me and my family members. I felt like I was being helped by a friend and not like I was an opportunity to make money. The services rendered were top notch, the customer service was better than most retailers, and I will definitely be calling and requesting Clayton the next time I need assistance with plumbing.

Ron Larsen

3 years ago

Stephen Thorpe

2 years ago

Helpful kind repair man . Thanks!

Samson Santos

2 years ago

Real professional at work and communicated very well on work being done mahalo 🤙🏾 aloha

Joe Lefty

2 months ago

Victoria Delossantos

a year ago

Rob Pila-Newville

2 years ago

Great fast service. Rep Jaron was fantastic.

Eric Leon

3 years ago

Deborah Duval

2 years ago

They were Professional for unclogging a drain but be ready to open your bank account because no one will give you any information about price when you call. Now I know the reason. the bill was over $700 for about an hour. I think I’m in the wrong business.

Peter Mota

4 weeks ago

Mike did a very good job. He’s fast and he’s able to problem solve very well. Changed the water heater nipples to a different material as to prevent corrosion. No leaks… Thxs Mike

M N

2 years ago

gayle yano

3 years ago

Stacy Cabrera

3 years ago

We called Hawaii Drain Pros because we had a clogged drain in our bathroom. We called them at 5pm and they were able to send someone that same night to my house at 2000. Jarim was very professional and cocourteous, he knew exactly what needed to be done in a very short amount of time. He also had to come back the following day to replace a part and he was on time and once again fixfixed it with no problems or issues. He told me exactly what he did and what needed to be done. I highly recommend this company for all your plumbing needs. I will most definitely call them again if I have any more issues. Thank you again

S Lopez

a year ago

Mana, was very polite, friendly, great service and attitude. Very pleased with the response time and quality of work! Highly recommend!

Marion Mironchik

2 years ago

Frank are very professional, He knows the job discretion. and very nice man. Diffenitley I will recommend your company and Frank to my friends and family. Thank you

Barry Ehlers

3 years ago

My plumber that showed was very professional and even recommended other service I might need , but wasn’t pushy for the services!!

Andrew Keane

a year ago

Repair of poor installation job by previous owners. The technician was open to my concerns and considered my input when developing a repair strategy.

EILEEN CAMPBELL FOLEY

2 years ago

Scheduled appointment twice ... twice technician did not show ... I had to call to trace the status of the appointments... I DO NOT RECOMMEND!!! 2 DAYS AND 2 APPOINTMENTS LATER GARBAGE DISPOSAL STILL NON FUNCTIONAL!!!!

S Hussey

2 years ago

Ok

Darrell Kami

a year ago

Kristopher was awesome! Really respects your house by trying his best to keep it clean. He bought his own shoe covers! Thank you Kristopher for helping us with our house.

Marilyn Reid

4 months ago

mIZ dEE

2 years ago

Robin Kotani

2 years ago

main sewer backup from base of toilet clogged bathtub

Mana O Hawaii

3 years ago

James M

3 years ago

Isidro Villaflor

a year ago

Benito Pacheco

a year ago

Tiare Yamada

2 years ago

Lisa Gibson

a year ago

Lori Yamane

2 years ago

Best plumbing company ever!!! High tech, professional, great service, worth every penny!!!

Mareta Savusa

2 years ago

Frank was very helpful and constantly letting us know what was going on concerning our kitchen pipe leakage. We needed an emergency help on the weekend and this company came to the rescue with quality and professional work. Very happy with Frank’s work and would call this company for any issues in the future.

Ron “FMI” F

2 years ago

B Rabbit

2 years ago

Hawaii drain pros is amazing and professional, the receptionist/customer service line really is 24 hours, I called late at night and they were able to get me an appointment as soon possible.
Clayton is very friendly and courteous! He is very knowledgeable and got the job done in a timely manner.
Thank you so much!

손아저씨

a year ago

Mahealani

2 years ago

Joshua Jardine

a year ago

Plumber was ontime, introduced himself and seemed very professional. Upon investigating problem my options were given Ryan seemed very knowledgeable about problem and how to solve it. My problem was solved quickly and efficiently, if ever again i need help they will be called. Mahaloz Ryan!

Darla DeCoito

10 months ago

Excellent service! Mahalo!

Victoria Cleaver

3 years ago

Pricey, but I'm happy and my water bill should go down.

Called on a Saturday, Jaron just finished a job in Aiea and next thing I knew he was here in Makaha. Guess everyone went to town for the UH Women's Volleyball game.

He nicely reviewed all my problems. Explained why I should do more than a band aid job + showed it to me (no joke, on his iPad, one option says band aid) and then gave me tons of options. As I had to choose, I asked questions and he answered it. No stress, no pressure. Plus it comes with warranty.

The requirement was 1/2 down, paid it, and of course I did have one band aid job, so he was able to fix it on the spot.

Then he said, warehouse is closed on the weekend and I'll be back on Monday. How cool was that. I'm so use to we will reschedule when the part comes in.

Jaron and his partner came and did a fine job. Jaron even killed the two long centipedes while trying to shut off the water. I've looked around and it seems as if they never came. They cleaned everything. Keep up the good job boys! I can't thank you enough.

Lynn Duensing

10 months ago

Nice guys. Very informative and professional.

Kwelisha Jackson

3 years ago

Extremely personable and professional team. Both technicians answered all my questions with no issues. They worked quickly and made a house call late evening to rectify my issue. Great service, great energy which made me feel comfortable with them in my home.

Thank you!

Felipe Quisagan

2 years ago

Sheryl Luke

2 years ago

I’m not sure about value because it was an expensive emergency repair ($3800 to cut and replace kitchen pipes and $1000 to replace faucet); however, Jordan was extremely professional, courteous and efficient. I would definitely call him for any future plumbing issues!

Sweet Rosa

3 years ago

The service may not have been on time because the Technician was late on emergency. But the people there have great personalities, and are very responsive. I was really happy that my concerns became addressed. I loved speaking with the Administrators Ashley and Savannah. The Technician Aaron seemed very patient, and well mannered. I didnt get to have a full 100 percent five star experience. But I felt like this company was able to satify our needs at the end of service. It is a wonderfully locally owned company. And I hope it recieves a lot of buisness in the future.

Michael Kramer

2 years ago

kathleen mcangus

2 years ago

Jason was on time, courteous and attentive. He gave his honest opinion and helped us figure out what to do next with our toilet repair. Highly recommend.

Audrey Tamayo

3 years ago

Jaron was awesome. Did the repair quick and price was reasonable as it was on a Sunday in the afternoon. Highly recommended

ThuyLinh Truong

2 years ago

Our Building main sewer line was backed up causing some leakage under our toilet in the bathroom. Hawaii Drains Pro was responsive and fast acting when we called them with our concerns. Clayton Our Plumbing Tech did a good job diagnosing , cleared up the blockage and restored our toilet to normal function within 2 hours. Clayton is a great person and professional. Very friendly , thorough and his technical skills are superb!! Thank you for your service. Highly recommended this Company and Clayton.

Delford Matthews

2 years ago

jcabasug

a month ago

they were professional and on time. Michael was thorough and explained everything before work started. He was able to fix our problem, would definitely contact them again.

Christopher Lesnick

10 months ago

Justin was excellent all around from the coordination and install. Very friendly, open, and timely. Did an entire water heater replacement for us when ours failed. Couldn’t be happier with the service and result. Thanks Justin.

Kathleen Arasoo

3 years ago

We had a pipe leak just before New Year’s Eve, but couldn’t get a plumber. We were able to temporarily patch it, but after the New Year we had a burst on the same pipe in a different area. It feeds water from the main line into the house. We had to shut off all water to the house, so this was an emergency fix. Sent out a request for services/quotation on Yelp. Most plumbers were not available for same day/immediate service. Got a response from Hawaii Drain Pros via Ashley, so I called right away. I explained the situation and she said she could get a technician out within a few hours. Jaron and (I think Ryan?) came just after lunch. I showed them both problems and Jaron explained what he had to do. He gave me a quote, which initially shocked me, but I needed the work done immediately. He gave me a senior discount, at least, and a one year warranty, which is 6 months longer than Roto-Rooter. He had to change out 2 areas of copper piping, which included digging/clearing out some ground to expose all the pipe. One area had an odd type of piping as my house is 60 yo and has had some repiping done before. That was a problem area as he had a difficult time finding the right type of connection. He also advised to put a pressure regulator because our house is very old and didn’t have one. The pressure coming in from the main is very strong and he said that is what causes leaky faucets and toilets and burst pipes. So he had to call the Board of Water Supply to come shut off and turn back on the main line. He repiped our old water shut off system with new copper pipes, a new valve, a regulator and gauges to monitor the pressure from the main and to the house. Jaron was very professional, polite and explained very clearly what my options were and what he was going to do. They even had to work in the rain because it was outside, but they continued and finished everything. I think they’re pricing is high, but I feel they do quality work, they warranty for a year, they conduct themselves very professionally and politely. I would recommend them and use them again.

Shushu Benz

2 years ago

This company full of aloha .... All the way to the big boss Devin. He helped so much especially in this pandemic .. I was about to give up when I got a call from Devin saying he could help me . It shows when the boss treats you with respect his employees all do the same . I recommend this company very warm comfortable yet still professional.
Thank you !!!!

Ernest Maxilom

3 years ago

Tait Rusnak

11 months ago

My mother used the service in her Honolulu condominium and was extremely satisfied with both visits - to assess the problem and to reset the toilet.

Jeremy Link

3 years ago

Ina Stefani

2 years ago

Erin Hulme

a year ago

Robin Cambe

2 years ago

Jordan was excellent in his service, Got the job done very professional and pleasant in his customer service as well. Mahalo

Solimar Torres

a year ago

Derrick Young

a year ago

Linda Leung

3 years ago

Rebecca Telona

2 years ago

Frederick Gaoing

2 years ago

Ryan came to my home on time at 10 pm. Introduce
himself and ask me a few questions about my drain clean out. Went to work to fix my problem. He explains to me on what he will do and what the cost
will be. I like his good manner towards me as a customer. Really satisfied with Ryan’s work. Fixed the
clogged drainage and I was happy. Thanks Ryan.

Alicia Millard

a year ago

Jason O

3 years ago

John Gibson

a year ago

Brian Kim

2 years ago

jakey boy

a year ago

Had a broken pipe outside late on a sunday. They were able to dispatch someone but unfortunately, he didn't have the right tools, mainly because my shutoff valve didn't shut off the water completely, and the tool wasn't at the shop either. He was able to cap the broken pipe so we could use our water and came back the next day to finish the job. Justin was very friendly and professional. Thanks Justin and Hawaii Drain Pros.

Kendall Valenzuela

a year ago

Ryan was up for the challenge of repairing our broken water pipe in a difficult to reach location. He was very professional, and also thoughtful in his desire to clean up after the project was completed.

Kimie Lau

a year ago

Service is very good, but over-priced
For the wirk.

D F

a year ago

Behind Thescene

3 years ago

My issue was not an emergency. A smell of sewer fumes filled the bathroom air when the window & door to the bathroom are closed for a long period of time (3+hrs). This issue has been going on for a long time. The home was built almost 100 years ago, so I would say it’s about time the “drains” get an update.

Hawaii drain pros. arrived ahead of the scheduled time on a Saturday. A small fee for the visit. Neat, clean and professional mannered, just like the business office person.

The service technician crawled under the house to give us a full diagnostic review of what is causing our issue - he included a basic fix and the best option fix. This diagnostic was a separate fee. (This separate fee will be credited when they do the job)
He first showed us pictures of the problem areas and pointed out several drain issues. Our vent pipes from our shower & toilet were not sealed properly by the design/build company that did our remodel 8 years ago. The best option of Drain repair would take a few days to complete and cost a lot of money, but as a home owner who takes pride of ownership, it has to be done right. Fortunately, we have the luxury of planning for this fix, and will forego the less expensive quick fix so that our home will continue to take of our family.

Paul E Thomas III (PET3)

3 years ago

Alayne ohta

2 years ago

Audrey Tokushige

a year ago

Very professional and knowledgeable. Rose and Justin are very courteous and were on time. Lots of aloha!!

Wes Kobayashi

a year ago

Leslie-Carol Ganther

a year ago

Outstanding company to work with. Frank was extremely knowledgeable, professional and courteous. Very thorough analysis. Highly recommend Hawaii Drain Pros.

Barbara Littenberg

4 years ago

Susan Miyasato

3 years ago

Privacy Please

2 years ago

Ryan was professional in both assessing the problems and executing the solutions. He figured out the problem quickly, communicated well on both pricing and resolution, and got right to it. It was a bigger job than we thought and he did everything from clearing the blockage in our sewer, to camera scoping and mapping out the pipes, digging to get to the source and doing the necessary repair on the pipes. SUPER HAPPY with his work, his communication, pricing, and resolution of our issues. I am DEFINITELY calling them in the future for any further work that needs to be done, including hydro jetting for maintenance. FIVE STARS!

Titus Graham

3 years ago

Luna DeNiro (lunalikethemoon)

3 years ago

Solved the problem in less than 30 minutes, cheap, and were Uber friendly!!! Jaron rules!

Vanessa Chatham

a year ago

Frank is excellent and very thorough. He will not stop until it's fixed! Excellent and very fast, professional!

Ryan Yamashiro

4 years ago

Excellent workmanship. Thank you for your great service.

Kevin Valencia

2 years ago

Darin Ortega

2 years ago

Mike Bond

a year ago

Straight RIP OFF!!!! Clayton added a P-trap to our existing plumbing. 10 mins worth of work and charged us $750. I spoke to Chanel and Keoni at concerning the OVER charge and the owners offered a $35 coupon on our next service... Poor business practices gets poor reviews.

edit... Hey guys... It takes Hawaii Drain Pros 3 hours to install an ABS P-trap! This is a 10 minute job. No lies here, they admitted below.

Darling Collado

2 months ago

Very courteous and knowledgeable. They were able to repair all problems in a timely manner. Office staff was helpful in setting up a payment plan as well, in the evening hours no less! Very satisfied with their work. Will use them again.

Pandora Carter

3 years ago

This is my first time using your Company. Little disappointed with waiting period. But the communication was excellent keeping me informed. I thought the price was a little high but Jaron did an excellent job. He was very polite and explained the different options and gave his recommendations. But the pandemic everyone is cautious in spending. I appreciate your help in fixing my leak. Thank you so much.

Ursula Ramos

3 years ago

Theola Kaniho

3 years ago

Kanani Hines

2 years ago

Ryan was very professional, polite and courteous! Our shower looks great and he worked really hard by himself! So glad my husband found this business! Would definitely recommend them. Very happy with their service and customer service!

Maxine Guiu Lopez

a year ago

Charles Takata

a month ago

Will call them again if needed.

Frankie Taitano

2 years ago

The company had sent out two technicians to complete the job and completed the job they did! ;-) Both were very respectful and professional and to my surprise I found out that today was the first time that they have worked as a team. I'm impressed!!! THANKS FOR YOUR SERVICES.

JUSTIN LE

a year ago

Responsive and quick. Got it done the same day I called. And not have me waiting 4 days to send someone to my house.

Dee D

3 years ago

He did a excellent job and Explaining the details of what he is going to do. A+

Geoffrey Mukae

2 years ago

Jon Ochikubo

3 years ago

Jaron provided outstanding service. He was thorough and did a great job!

We called on Friday with slow drains. He came on Saturday did some checking and determined we needed additional work.

He finished most of the work that day and came back Sunday to finish up.

He patiently answered all my questions.

If we have any more work done we definitely want Jaron back!

Lorraine Ward

2 years ago

Myles Murakami

3 years ago

Jaron Sim was punctual, very courteous and professional. He accessed the situation explained the cost and once I accepted the quote did a professional job. I would highly recommend Jaron at Hawaii Drain who has been with the company since inception.

Albert Caraang

a month ago

Tarin was very knowledgeable, kind, and fast with his work.

Marie Nataniela

2 years ago

Jesus Canales

2 years ago

Daniel Chandler

2 years ago

Jordan Bosque

a year ago

Joyce LaPorte

2 years ago

We had a busted pipe over night. Our service technician Frank was very polite professional and patient. He explained what needed to be done and provided a estimate/quote for the repair. I would definitely use him again.

Michael Trcka

3 years ago

leilani victor

a month ago

Had a water heater melt down and called All Aloha plumbing, and within the hour they were at my home addressing the issue. By the following morning, I had a new water heater and hot water. Extremely professional and very efficient. I will definitely use them again in the future. Thank you so much Tarin.

cynthia wang

2 years ago

Unreliable! Irresponsible! Unprofessional!
I contacted Chris who claims himself as the general manager of Hawaii Drain Pro a week ago regards the sewer repair. I explained to him this is urgent and the work needs to get it done ASAP. He asked me to email him the scope of work and he would get back to me. I called to follow up a few times after, he either responded he was busy with other customers or not answered my calls. It has been a week now, he never called back. I called the company, the worker responded somebody would reach out to me in 10 minutes. At one time, one staff even hung up on me, and I called back no answer. This is weird. I am surprised they still can run the business as the way they treat the consumers so bad. One day, they will shut down the business if they keep doing like this to customers. If they did not want to take this job, they would have told me directly so I could talk to other plumbers. It is totally wasting my time and energy with them. I do not get it why they made me wait and wait. They charged me over $600 for the camera fee initially without even telling me ahead of time. I requested for the credit since they would not proceed the work but got refused by Chris. Well, I need the repair service not just the camera service. They are the plumbing company not the company only provide the camera work. They cannot just camera the problem without providing any repair service, or at least they should have let me know if they are unable to do it. This is the worst company ever! They don’t even deserve one start! DO NOT use this company!! If you do, they will help you for nothing but only charging, and you will be torn off without even getting the service done.

Mavis Nellas

3 years ago

Sharon Ross

3 years ago

Excellent service. They came out BEFORE the time they said they could be here. From the time I called through the end of service was an hour and a half. That’s what you need when you’re having a plumbing problem! And Jaron was a super nice and professional guy!

Gerry Tanaka

11 months ago

Mana is a wonderful, efficient worker!

angelou barcelo

2 years ago

Excellent service! Jordan was quick and on time, very professional. I had a leaking pipe, and he made he best out of a bad situation, he even vacuumed and cleaned the tile floor when leaving, even though he didn’t need to. Would highly recommend!

Pam G

a month ago

Craig the intake person was excellent. He made me feel there was hope I called Fourth of July. My home was flooded and he had a technician came within an hour to assist the issue. They were very friendly, professional and fast.

Bob Grossmann

2 years ago

Frank was the most experienced plumber that has come to the house in the past 30 years. Professional in all regards! Superior work, integrity and kind.

Mitchell Livsey

3 years ago

Theresa White

2 years ago

Kyle Buck

2 years ago

kauileo

2 years ago

Jarron was great. Explained things in detail and got the job done to our satisfaction. Would definitely recommend them!

Kassie Attan

3 years ago

Got there on time. Very professional. Dependable. Knew what he was doing. Got the job done n was very respectful. Awesome job!

Orazio Pontoriero

2 years ago

Jordan was great! Answered all my questions and did a fantastic job!

stephanie faletagaloa

3 years ago

Thank you Ryan very knowledgeable and professional. I have close another work with him . Great personality.
Thank you!
Very satisfied customer !

Amber Ingenluyff

2 years ago

They were very quick to respond to our possible issues! Sherry and the other woman, so sorry I forgot her name were wonderful and through! Jordan was awesome at our company,
Helping us take an accurate descriptions/video of what was going on.

Thank you for the help! Greatly appreciated!

armando barreiro

3 months ago

Great service and even better customer service. Tyi was great.

Tialynn Coryell

2 years ago

Big SHOUT OUT to Ryan Ramos...a very very humble respectful and informative worker that you have! Should be very proud of him! He did a very good job at such a disgusting problem! Mahalo nui Ryan!
It was a pleasure doing business with Hawaii Drain Pros!

Jim Jacobs

3 years ago

Nancy McClure

5 months ago

Jai was extremely professional, polite and very clear when explaining the work. I highly recommend him and the company for their services

the hamma

a year ago

Angel Fredeluces

a year ago

Although they were unable to come out on a Sunday evening they scheduled an appointment for first thing Monday morning. They showed up at the time scheduled. The plumber who showed up was very friendly, knowledgeable and shared different options with me before the work began. I was very satisfied with the work and would not hesitate to use them again.

Ulavale Mamea

2 years ago

Had an emergency leak from my icemaker pipe that caused some damages in the flooring😤 whoever installed the pipe connecting to the sink didn't put a split valve so even if I shut off the water from the main valve it wouldn't turn off😡

Sean from Hawaii Drain Pros came in by my appointment at 11am and came in at 10am and got it fixed with new sllit valve sealed and no more leaks. Great price for greater service.
Sean is experienced and punctual letting you know the problem and what you need to get done. He's fast and efficient 👌 highly recommended

Joanne Domen

3 years ago

S “CombatWombat”

3 years ago

Marcia Huber

3 years ago

We called Hawaii Drain Pros when our toilet started leaking on the floor. Jaron came out the next day and replaced the wax ring and we had him replace the old toilet at the same time. Everything is perfect now! He took away the old toilet and cleaned up everything. Very neat, professional, fast service.

Folger Naomi

2 years ago

Frank was very friendly and professional! Very knowledgeable on his work and I highly recommend him.

Kuu “Kuulei” Gerber

2 years ago

stacey I

2 years ago

Tech was courteous and neat. Price seem kinda high but I don’t know current plumbers fees

M K

3 years ago

Justin Madeira

3 years ago

ON TIME! Real professional and knowledgeable. Recommend to anyone that needs real plumbers.

Yoko Nakatani

3 years ago

Christine Barajas

2 years ago

RAYMOND BURKE

2 years ago

Dave Martinez

3 years ago

Same day service, within two hours of calling, the new faucet was installed. Jaron was very prompt, professional, thorough and answered all questions. He took extra care to ensure there were no leaks with any of the hardware and even refused a gratuity at the end. Highly recommend Hawaii Drain Pros, will definitely use again!

Chris Koanui

2 years ago

David St John

2 years ago

Professional efficient will absolutely use this company again!

Rick Bartalini

3 years ago

Great service and communication. I used 535 Plumbing and they had to return three times and the drain still leaked. Hawaii Drain Pros identified the problem in less than 5 minutes.

Stan Yuen

a month ago

My parents were very impressed with the service and Aloha . plus they return the following days to assist in issues from the job.

Charmaine Canite

a year ago

Frank Salidivar at Hawaii Drain Pros was highly recommended. I’m so happy I called HDP! Frank is a professional about doing his job, friendly, personable, honest, and explained everything very thoroughly. He replaced a 80 gal solar water heater tank, controller, pump and installed an expansion tank. Frank completed the job in two days as scheduled and was on time. The job was costly and Frank asked how old I was, gave me senior discount. The office staff are so awesome, very friendly, polite, and made sure to notify me when Frank was on his way! Great customer service! If you have any plumbing issue, I highly recommend Frank and the team at Hawaii Drain Pros. Thank you Hawaii Drain Pros.

Rei Takayama

4 weeks ago

All Aloha Plumbing has exceptional service both through their call center and technicians. Their team of professionals provided seamless and prompt service while giving us different options to not only take care of our program, but also to be proactive in prolonging the lifespan of our lines. Nikki, Greg and Ty along with their whole team were top notch.

wilfredo fabro

a year ago

Diana akamine

a year ago

Alan Stewart

2 months ago

Great service, too expensive. $3400 for a new toilet! Should be made out of gold! Toilet = $100 at HOME DEPOT. That leaves $3300 for work done. I feel ripped off.

Boaz Rosen

2 years ago

Tracy Kuranaka

5 months ago

Travis Bouchonville

2 years ago

Mel Decasa

3 months ago

Had leaking kitchen faucet with a large sink that needed a professional. Initially the online request sent a confirmation that someone would contact me, but since nobody did, I called, and received an apology, along with the person confirming that it would be noted that the online feature didn't file my request.
The next available appointment was 2 days later, though I was put on priority wait list. The next day I got a call that there was an opening, and Teran gave thorough inspection and explanation. I asked if I could add on another sink that was leaking, and Teran said there would be no problem. He also asked if he could inspect the rest of the house. He provided 3 estimates, with the lowest being just for the kitchen faucet. We chose to fix just the Kitchen, though it was helpful to have an assessment of potential problems to watch for. Teran was efficient, friendly, informative, and considerate. We need more like him.

Emma Toilolo

5 months ago

Called Saturday, spoke to Stephanie who helped me schedule my repair visit for Monday (only day available because of work) with Ty. Kept me informed and follow up with a call and an email. Tech Ty arrived, assessed the work I wanted/needed done, gave me options and started on the job asap. Replaced old pressure regulator (which was running high) and replaced the old corroded shower water valve (American Standard-no longer available). All done in one day!!
Note: developers (Gentry) built with low grade pipes that becomes brittle over time. Ty had to do more than a simple job, putting more doable pipe and connectors. We are at peace knowing the job is done right with warranty to back the work.
Mahalo! All Aloha Plumbing, Stephanie and Ty!! Job well done!!

Yolanda Oku

a year ago

John & Shelton 2 young handsome Man upon there arrival pleasantly introduced themselves with a smile. During there assessment of the bathtub and the bathroom sink of the estimation, is fair and reasonable. There Work Service was Great,1000% Excellence. Thanks Drain Pro I'm very happy customer.

Nicholas Lee

2 weeks ago

Tyi from All Aloha Plumbing fixed a leak and seal issue for a toilet at our place of business in HNL Chinatown / Downtown area and was communicative and professional. Tyi clearly explained safety oversights made by the past handyman that we had used to fix a leak issue. Would use All Aloha Plumbing again. Mahalo

Courtney Vastyan-Preiss

a month ago

Greg and Ty were awesome to work with. So nice and professional!

eric potter

2 years ago

Call around first! These guys took me and my wife for a ride. They performed a simple fix (toilet flapper and handle replacement, $25 @ home depot, 10 minutes tops) never gave a quote or estimate for the service and later charged $900 for it. Unbelievable. After talking with them and their general manager, we settled on $400. I was out of town or I would have handled it myself for $25 or less. Criminal in my opinion.

Aquamarine Pahio

2 years ago

Well it all started with a clogged drain which Jordan helped to clear. While cleaning up he noticed my hose on my hot water heater tank corroded with rust. He shared the consequences we would be faced with if we wait and not get it replaced. So we considered getting it repaired and also inquired on replacing our old pipes in that same area. He gave us an estimate and we decided to have him work on it at the same time he would replace our water heater hose. It was very rewarding knowing he was looking out for our best interest.
Thank you Jordan for all your hard work, getting the jobs done Professionally and in a timely fashion. Also, many Thanks to Sherry and Jamie in the office for always keeping me well informed. Aloha and Mahalo!!!

Clay Hollandsworth

a year ago

Ryan knew his stuff, and I would use his expertise in the future.

Gabriella Rosen

2 weeks ago

From start to finish they did an amazing job! I lost my earring and they responded immediately by sending someone out. Tyler did an amazing job. He found it immediately and was professional. It was easy, quick, positive, and efficient. 10/10 recommend!!

Fiel Matubang

3 years ago

Josh Hopper

2 years ago

Chris Pinick

2 months ago

Water heater needed to be replaced as well as hot water line. Bath tub was replaced with stand up shower as well as sink faucet and plumbing. Mana was a solid guy came early, worked late what should have been a three man job Mana did by himself. He even dry walled. Solid job by one solid brahdah.

Jonathan Jin

3 years ago

Worked with Jason Sim from Hawaii drain pros. He did an amazing job and was professional and courteous during the whole time. Customer service was great and they gave me a heads up on when the service will be showing up. Highly recommend.

Ernest Criss

a year ago

Fagaloa Kaleuati

3 years ago

Jeff got the job for your Company. Price changed dramatically in 5 minutes and I lost trust in any Company that does business like that. I knew Jeff had no control over pricing and he spoke positively and professionally about the business. He's trustworthy and that's all I need .

Audrey Sumida

a month ago

This is the second time that I'm using this service and very pleased with the outcome. Your technician Jarrett knew within a minute what the problem was and had him work and repair the toilet.

Jack Frost

3 years ago

Brian Spalding

a year ago

Mana and Steve did a great job changing the outside water valve and previously Mana changed out a toilet fill valve. Mana was very knowledgeable with plumbing systems and equipment. He also diagnosed and suggested some needed improvements to our old plumbing fixtures and hardware. In the future, I would like to have Mana return for repairs where needed. I trust his extensive plumbing knowledge and hand working performance.

Jade Agung

3 years ago

Sharon Hutchinson

2 years ago

Diane Hino

2 years ago

It was good service but seemed a little pricey compare to
Others but they did good work and were very courteous and came right away when I needed them.

Ed Cheong

a year ago

Frank S. at Hawaii Drain Pros went above and beyond to make sure I was a happy customer. He talked me through everything and explained exactly what was going on with my pipes. At the end of the service, I was educated about how plumbing works, the current state of my pipes, and the best next steps going forward. The service provided by Frank S. was worth every penny.

Mike Swauger

3 years ago

Great Service! Honest and friendly, I would recommend them to anyone.

DORA Griifin

2 years ago

Herminio Medina

a year ago

All Aloha Plumbing and Drain Cleaning Oahu