Description
Residential Plumbing Repairs and Replacements
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, All Types Of Plumbing, Bathroom Faucets, Bathroom Sink, Business Water Line, Clog Removal, Clogged Drainpipes, Clogged Sewer Line, Clogged Toilet Repair, Clogged Toilets, Commercial Hot Water, Courteous Service, Diagnose And Repair, Drain Assembly, Drain Cleaners, Drain Cleaning Plumbing, Drain Cleaning Solutions, Drain Clogs, Drain Line, Ejector Pump, Excavation, Expansion Tank, Failed Water Heater, Faucet & Fixtures Repair, Fixture Installation, Fixtures Repair & Replacement, Fixtures Repaired, Frozen Pipes, Gas Line, Great Plumbing, Heater Problems, Heaters Servicing, Heating And Air, Home Services, Hose Faucets, Hot Water, Hot Water Solutions, Hot Water System, Industrial Water Heaters, Job Installing, Latest Toilets, Leaking Taps, Leaky Faucets, Maintenance And Repairs, Natural Gas Pipe, New Fixtures, Pipe Problems, Plumbing Advice, Plumbing Advisory, Plumbing Clogged, Plumbing Financing, Plumbing Fixtures, Plumbing Heating, Plumbing Installation And Repairs, Plumbing Issues, Plumbing Problems, Plumbing Repairs, Plumbing Sewers, Plumbing System, Plumbing Systems, Preventative Maintenance, Repairs Waterline, Replaced Water Line, Replacement Pump, Request Plumbing Service, Residential & Commercial Services, Residential Services, Routine Maintenance, Sewer Cameras, Sewer Line Repair And Replacement, Sewer Pipes, Sewer ejector pump, Slow Moving Drains, Superior Plumbing Services, Tankless Water, Tankless Water Heater Repair, Their Plumbing Services, Toilet Plunger, Toilet Repairs & Installation, Toilets Problems, Toilets Waterline, Trailer Rentals, Unclog Toilets, Water Damage Remediation, Water Heater Repair & Replacement, Water Heater Repair And Installation, Water Jetting, Water Pipe & Water Line Repair, Water Pressure, Water Supply Line, Waterline Excavation, Waterline Issues, Waterline repair and installation, Waterlines, Whole House Repiping,
Reviews
Joel Anthis and Scott replaced all four of my 42 year-old outdoor faucets in 93° heat today. They were hard working, and did a fabulous job. They were courteous and efficient. I have a complicated drip system for my deck pots that requires multiple spigots. It's now perfect. I have always expected Superior Plumbing to do excellent work. They did not disappoint!!
Cheryl Salinas
5 years ago
Cliff, at Superior Plumbing, took care of our plumbing leak efficiently and professionally. He is pleasant and thorough, and alleviated the problem in the least obtrusive manner possible. We have always been happy with the work Superior plumbing has done for us through the years and would recommend them highly.
Elizabeth Spurlock
6 years ago
The cutoff valve in my kitchen sink broke after 6 pm on a Sunday night. I called several other plumbers before I called Superior, thinking that a large company like them would be more expensive and more dismissive of the urgency of my problem. I was wrong! The smaller companies would have put me off for several days (and some never called me back at all.) The dispatcher at Superior was very considerate and gave me the number of an emergency plumber and said if that company couldn't help me to call him back. The emergency plumber was booked up for the night so I did call back and he set me up for an appointment early the next day.The plumbing tech, Michael, showed up right on time the following day and had a look at the problem. He went over all the service options with me before starting work so I was able to agree on a final price before he even started. He went right to work with no muss, no fuss, and had the whole system repaired inside of an hour and a half with no cleanup on my part. He was efficient and courteous throughout the whole job and did just what we agreed on. I would definitely call on him again for any future issues!
Excellent company. One of the outside water faucets developed a pinhole leak that was leaking into our finished basement. Called Superior and Jason arrived within a few short hours. He was very professional and very knowledgeable. Obviously good at his work. He had me fixed in no time.
real gene White
2 months ago
Came quickly and fixed my problem quickly. Ken came to my house the second time I’ve used him very professional on time does meticulous work. He’s welcome back for any plumbing needs. I have. Thanks, Ken.
John Williams
5 months ago
Alicia was so pleasant and professional. Other companies should have customer service that good!
Superior Plumbing was very responsive and scheduled an appointment in a timely fashion. The plumber called when enroute and arrived early in the appointment window. Jason was extremely professional. He spent more than 90 minutes servicing my hot water heater and educating me on the the options for repair or replacement. He was kind enough to put up with my multiple questions. I highly recommend Superior Plumbing in particular Jason H.
William Taylor
2 years ago
John did an excellent job! Beyond expectation. He was professional and very courteous. Because of John’s service, I highly recommend Superior Plumbing. Be sure to ask for John DeAngelis.
What a pleasant experience dealing with Superior Plumbing and especially Jason Hendricks! I had a situation with my water heater and Jason came out right away. He cleared his schedule to install anew heater knowing how important it was to my family. Jason was prompt, courteous, knowledgable, pleasant and clean. I really can say enough good things about him. Hang on to this guy Superior!
Terriance Woodard
2 years ago
My technician, Jason, was very knowledgeable about water heaters. He offered sound advice. He gave me all of the elements of the servicing so that there would not be any surprises. The installation work was of great quality, and done in a reasonable about of time. I would say that I had a great experience and look forward to working with them in the future.
Ken did an excellent job replacing the damaged pipe and also making sure not to add any additional damage to our drywall where we just had a board and batten wall installed. My parents have used Superior Plumbing for their home and business and their recommendation did not disappoint. Superior work! Will definitely refer and use again in the future.
Today, we had a problem with our water heater pressure relief valves. I called Superior at 1:30 or so, and Joel Anthis, your Master Plumber, was here within 1.5 hours. He diagnosed it as our pressure regulator, which he confirmed by looking at the water pressure in our house which was way beyond recommended max. He installed a new regulator and the relief valves closed, and all is good. Your plumbers have all been great, and Joel is particularly excellent to me because I like his troubleshooting and diagnostic techniques and the way he thinks and works through things in an orderly way. Plus, very important to me, the answers he gave about questions such as why the water pressure in the house did not seem to be high, and what might be the problem with low pressure on hot tap in one of our bathrooms, made total sense and he laid them out in a logical manner. This matters a lot to me - I spent time on diesel and nuclear subs in the Navy, and have some understanding about piping, valves, pressure and such, and again what Joel said was totally logical and analytical, at least to my thinking. Superb, a total pleasure dealing with Joel.
Alarich Topfl
6 years ago
Mr. Tom Shields repaired our leaking water line on September 6,2016. We were very happy with the service he provided. He was punctual (arrived actually sooner than scheduled), very fast, his work was precise, and so clean, that after finished job that involved digging , the grass was perfect again. We recommend his expertise very highly !!!
I gave Superior Plumbing five stars. Their employee Michael B. was an outstanding ,skilled, and very professional worker. He explained the work to be done and the cost clearly. I have used him twice and both times he did outstanding work. I would recommend Superior Plumbing for any of your needed repairs.
Jason and his trainee (Ron?) came on time and went above and beyond to fix my plumbing problem. I appreciate the in depth analysis they did and the projection of future needed work with photos. This clean out was twice what I paid last time I had someone do it, but I have a better understanding of the cause and how to do a longer term fix. As for today, my issue is resolved for the time being, and they cleaned up behind themselves and even changed out the toilet seat for me which I had planned to do myself. I will use them again.
We needed a new hot water tank installed and contacted Superior Plumbing in the morning. Early that afternoon, Joel Anthis arrived, as promised, and he was very professional, knowledgeable, and friendly. He informed me of our options, explained each option and provided a detailed estimate. Joel was thorough, very neat and he completed the job within a couple of hours. My husband and I were very pleased with Joel's work and the service we received from Superior Plumbing. This was our second hot water tank installation by Superior Plumbing in 10 years, and I would highly recommend them without reservation. Thank you, Joel and Superior!
L Turner (Armygurl404)
a year ago
Jason is absolutely FREAKING AMAZING . I’ve never had a more knowledgeable plumber that’s concern with the homeowner. If Superior has 10 of Jason it would be outstanding. I would definitely recommend Superior hands down .
I had an under slab water leak. My appointment was scheduled between 8am and 10am. Jason arrived at 8am on the dot! Was very nice, professional, polite, and knowledgeable. He answered all my questions and explained everything thoroughly. He also discovered something else that needed fixed too. Jason was respectful to my home and made sure to wear a mask and foot coverings. He cleaned up very well after the job was done. Thank you!
Brandon Peterson
8 months ago
Jason Gallagher and his assistant Ronny were the plumbers assigned to my job and they were amazing! They were so knowledgeable and helpful in determining the best course of action for our situation. The pricing was great and they did really clean work expeditiously and they were friendly the whole time.
We had a broken water pipe coming into the house on the morning of the 4th of July. Because it was a holiday and not knowing who we could get we started calling plumbers we would either get an answering machine or if they did answer they didn’t know when they could get here… Finally Superior plumbing came up on the list some one answered and they were here within an hour. I could have not experienced a more professional person than Andrew. He explained the entire process, was polite and answered all my questions. We had water back within a couple hours.I would highly recommend Superior Plumbing for any plumbing issues at any time. Thank you!!!
Elizabeth James
a year ago
Justin was personable and professional. He assessed the problem and had the new faucet installed in no time! A thousand thanks!!!
Jontane Miller
6 years ago
Jason Hendricks was both courteous and professional at all times. Not only did he make sure to fully explain what he would need to do to fix the pipes, shower, and toilet, he provided up front pricing and confirmed our consent to compete all services. Because of his extensive knowledge, he worked very efficiently so that our family could go on with the rest of our day. I would definitely recommend Superior Plumbing to my friends.
Richard Ingraham Sr
10 months ago
I had a toilet that was making a loud noise when filling up the tank. The maintenance man in my building couldn't find the shut off value, Parker found it right away and saw that the value wasn't open all the way. Parker opened it ,problem solved. Parker was very professional, knew what he was doing and analyzed the problem right away. If I every have anymore plumbing problems I will contact Superior Plumbing.
Superior service from Superior Plumbing! I needed a plumber to fix my garbage disposal and low water pressure in the guest bath. I loved how I received a call about 30 mins before my appointment notifying me who would be coming to my home and an email with a picture and bio of the plumber - who does that?!? Seth was absolutely great! He was on time, professional and even showed me a few tricks if I encountered problems in the future. It was an excellent experience overall. Seth at Superior is my new plumber for all my plumbing projects!
We had a plumbing emergency last night at 5pm and they sent Shane and Corey out to fix the irrigation line that was crushed by our contractors. They were amazing and had the issue resolved and were on their way within two hours. Thank you!!!!! I have used Superior three times in the last four weeks (not a good track record for us w/ our contractor) but Superior exceeded expectations!
This was my first experience with this company. Michael was very proficient and fast with replacing my gas water heater. I thought the prices were high; however, i could have saved a few hundred dollars had i purchased the water heater myself and let Superior Plumbing install it. Overall, great service. I will use them again in the future.
During the City of Marietta’s 2023 4th of July celebration, Superior Plumbing sponsored a mobile restroom for the event as a marketing effort. However, after my family was berated by the Superior Plumbing supervisor on-site (whose name may have been “Joseph” or “Scooter”—I’m not sure because he and his colleague gave conflicting information), I don’t expect that this company will ever receive any work from us. The supervisor’s contempt was apparently related to me (a father) trying to take my two children (2 and 4) into the restroom with me. After we waited patiently in line for our turn and entered the restroom, the supervisor walked in after us and ordered us OUT of the stall, telling us that we would have to wait in line again for a different stall clearly marked “Reserved for Guests with ADA Needs.” I told him that my young children couldn’t wait through another line, and he replied that “these are Superior Plumbing’s rules, and if you don’t like them you can talk to my manager.” So, I asked for the manager’s name and contact information, but the supervisor then refused to provide it. Instead, he called me a name and wandered off, returning a short time later with three policemen; apparently the supervisor told them that he wanted us removed from the Superior Plumbing area. The policemen, on the other hand, were very friendly, and just suggested that we follow up with Superior Plumbing later on.
Superior Plumbing had someone show up in the pouring rain late on a Thursday afternoon. He did an amazing job, very professional, explained everything before he started any work and made recommendations for potential future trouble areas. Definitely will use them again, A+!!!
Came to our home promptly and did a great job! Thank you so much.
Yvonne Williams
2 years ago
Superior Plumbing provides excellent service. When I called, the receptionist listened thoroughly to my issue. Jay contacted me the morning of the service to let me know they could send someone out before the original appointment time. Mitchell McCoy represented Superior Plumbing well. He knew exactly how to address my problem. He followed CDC guidelines, was very courteous, demonstrated a very good understanding of how to correct the problem, knowledgeable about the type of tools to use to unclogged the drainage issue.I highly recommend Superior Plumbing Services.~L. Yvonne Williams
Michael Begitschke provided our initial estimate as well as final installation of a new hot water heater. He was very considerate and professional. He took the time to explain everything and made sure all of our questions were answered throughout the process. He is clearly extremely knowledgeable and experienced and put our minds at immediate ease. After he left I looked at my wife and raised up my hands and said man I love Superior Plumbing. Every time they have come to take care of an issue, we have felt great after they left. And we felt that way about the work Michael did today as well. I tell everyone to call Superior. Margie was also great in helping us get everything set up!!
Lydia Clackum
2 years ago
Mitch came to our home and assessed our problem thoroughly. He educated us well on the issue, answered all of our questions, and was extremely professional. Due to the nature of our issue, Superior isn’t able to help us fully, but we were glad to have their input when seeking help in the future. Nobody ever hopes for plumbing issues, but we will be calling them again if we ever need their services!
I had a leak in my home that was stressing me out and someone from work referred me to Superior plumbing. I will now refer Superior plumbing to my family and friends because I trust them and their customer service is excellent. I want to say thank you to Michael B. He was the Master plumber that came in to my home to make the repair. Throughout the whole process, even though I felt a little bit nervous because this was the first time I had to deal with a leak that was under the slab, he made me feel at ease because he explained everything to me during the process. He is very knowledgeable and is an expert in his field. Michael B is very professional, efficient and quick from start to finish. He is a people person. After he was done with the repair, he cleaned the area and make sure everything was tidy. Michael B did an excellent job. I would definitely use Superior plumbing again if I have any further plumbing problems because of Michael B. He is an asset to Superior plumbing.
I just received service from Superior Plumbing. Michael B. was my plumber. He was on time, very courteous and completed all repairs in a timely fashion. I was very satisfied with the quality of his work and highly recommend him. I've used Superior Plumbing in the past. You're going to pay a little more, but the quality of the work and the professionalism is always there. Well worth it!
John did a fantastic job of replacing a leaking tub drain in my upstairs bathroom. I needed him to use the limited access I have available from the ground floor and he struggled but managed to remove the old drain pipes and replace the entire assembly without making a bigger hole in my ceiling. It was very difficult for him but he did so without complaining and was very upbeat about the entire process. An excellent experience with Superior Plumbing and John!
Josh did a great job in our home. He replaced the water shutoff valves for the washing machine. Very professional and knowledgeable and he took the time to explain things and educate me. Much appreciated. Very nice young man.
I have always used Superior Plumbing regarding gas, water and plumbing issues. Monte was incredibly professional and had a way of showing me what the problem was and made feel extremely confident that the matter was handled correctly. He worked diligently all day until the problem was fixed. Customer service was his top priority. No doubt I am a strong believer in Superior Plumbing and their staff.
Thomas Gregory
5 years ago
There are not enough superlatives to describe the work and care that Jason took in repairing the leak in our home. This is the first time that we had used Superior and it will not be the last. Our decision to use Superior Plumbing was based on its reputation as THE BEST plumbing company in Atlanta. They may be pricier than their competition but they live up to their outstanding reputation. Jason, thank you!
Superior Plumbing has performed three different jobs for me. The last two jobs were performed by Joel A. He was professional, courteous and very competent in the work he performed. In repairing a leaking pipe behind a wall, he saved me a lot of additional drywall and painting expense by being able to replace the pipe through a small opening in the wall. I have been very satisfied with all of the work Superior plumbing has performed.
Parker worked diligently and professionally. He had come a week earlier to disconnect a sink and under counter plumbing. He arrived this day on time and completely reconnected the new sink, garbage disposal, and faucets. Very professional indeed was he.
Florence Williams
5 months ago
The technician was efficient and very courteous. The cost was more than I expected but the work was outstanding.
Elise Quadrozzi
2 months ago
Called in the morning and our leak was fixed by lunch. Great experience.
Melissa Cornwell
4 years ago
Excellent service; Jason is very professional. He finished the job quickly and efficiently and gave us some tips about maintaining proper water pressure. We have had numerous plumbing needs since moving to our home six years ago (unfortunately) and we always depend on Superior. Even our dogs like Jason!
Superior plumbing was able to get a technician out the same dayNick and his partner quickly diagnosed the problem with the hot water heaters, and we knew that we needed to replace it. To my surprise, they were able to do it that day immediately. They were both professional, courteous, efficient. My husband I could not be more thankful. For such a quick response and great service. Thank you superior plumbing.
Renee Graham
3 months ago
Jason was prompt, kind and very knowledgeable. He thoroughly took his time to determine what the potential problem was. He went above and beyond to explain the functions of new plumbing installs and pipe issues. I would definitely recommend him and will call him for any future needs.
Davida Krantz
6 years ago
My experience with Seth Plante and Paige was just terrific. Paige was pleasant and helpful and actually called back to say the plumber could arrive earlier. She wanted to be sure this was OK. Of course I said yes!! My ceiling was leaking!!!! I had used Superior Plumbing once before and found them to be professional, friendly, courteous, knowledgeable, and thorough. Seth confirmed all the above qualities, finding the problem, and making sure the problem with the leak was completely resolved. He covered and protected the floor and items in the way. Once he was finished, he made sure to clean up and put everything back in its proper place. Once finished, he went over everything with me, making sure I understood, giving me suggestions as to how to proceed. Thanks ....made an unpleasant experience pleasant.
Superior Plumbing were extremely professional and helpful. The team leader, Ronnie, was informative and affable and explained every step of the procedure. After the completion of the job, all the area was cleaned and the success of the procedure was evaluated prior to them leaving. Recommended!
Our plumber Ken Damyanov, has helped us many time. He is professional, courteous, and effective. Please keep us on his route, he’s the best.
Gary Dickerson
2 years ago
I contacted Superior over a week ago to make my appt. I was contacted by Superior asking me to change my appt to 7/8/21 10am to 12pm. I received a call on 7/8/21 telling me they were running behind schedule but the Tech. should arrive close 12pm as possible. It wasn't until after 2pm the the Tech arrived at my home. However he didn't have the toilet to install, I have have to wait another for installation. The Tech didn't forget to collect the dispatch fee, don't blame him for that; it's the business. Having used Superior before (at least three times) I was disapointed!!!
Charlene Rowe
a month ago
Professional and courteous call with Erica. Jason arrived at my home promptly the next morning. He has I believe 23 years of experience. Was able to diagnose issue quickly and took time to explain what he found. Felt very comfortable having him in my home. I will call on Superior for any future plumbing needs and will request Jason.
Called at 9 am and by 3:45 pm our leak was fixed! Incredible customer service and our plumber was excellent.
Jason arrived early, quickly surveyed my situation, and got right to work after we discussed options for what needed to be done. I had some add-on things I needed looked at, and after discussing costs, Jason confirmed he had all parts needed and handled them as well. The call took more time than expected and he probably had to scramble to adjust his day's schedule. An excellent representative for his company, professional demeanor and knowledge, and I would recommend him and Superior for plumbing service.
Carolyn Booker
2 years ago
Ken was extremely knowledgeable about the task at hand. He clearly explained everything that needed to be done to complete the job. His professional demeanor was exemplary. Ken made me aware of an issue in the crawl space that I didn't realize existed. Plumbing is not my area of expertise, but I am 100% satisfied with the results of my service from Superior Plumbing!Thank youCarolyn Booker
Ronnie came as promised on time given He was attentive alert and ready to work . He knew his way around the issue fixed it in record time. I give him a thumbs up!
Parker was professional and very competent, with the repairs he completed. I would highly recommend using Superior for any plumbing issues.
Jason G with Superior came out to fix a leak. He was very prompt and extremely thorough and professional in handling the repair. I would highly recommend!
Great experience with Superior. After waiting all day for a competitor, that never showed up, I called Superior and they were there right around the time they said they would be. Michael was professional, courteous, and very knowledgeable. He took his time showing me all options available to me and answering my many questions before starting work. The work was done satisfactorily, neatly, and surprisingly swift. Thanks Superior.
Suzanne Perkins
3 years ago
This company is great! Joel from Superior replaced my leaking, broken water heater on a weekend and I could not be happier with the work. He quickly diagnosed the problem and had a water heater in the truck ready for a replacement. He quickly replaced the water heater, including re-doing a lot of the gas piping and associated structures that were really out of date. He is super nice, courteous, and explained everything he needed to do. I was also very happy with the price. Can't recommend Joel from Superior enough! Thanks Joel!
Parker installed a new toilet in my master bathroom. He was extremely polite & courteous. He was very knowledgeable & made sure that everything was in working order before he left. I highly recommend.
Nancy Hamrick
7 months ago
We've used Superior for several issues over the years. Jason is fantastic and did a great job this Christmas Eve for a pipe issue.
I would HIGHLY recommend Superior Plumbing to anyone needing a plumber. Eric Ferguson was absolutely great and went above and beyond what was expected. He was so helpful! I will always call Superior for any plumbing services in the future. Amy in customer services was so nice and considerate - she even called to let me know the status of Eric's arrival time. Again- anyone needing a plumber will be very happy with Superior!
Richie Torrance
2 years ago
The name Superior Plumbing says it all, they are superior! I called them at 9am and by 10:30am all my issues had been corrected. The plumber was top notch; great guy and incredibly knowledgeable. Thank you Superior; I’m a new life long loyal!Richie Torrance
Jason did an excellent job installing a new water heater. He was on time. Jason was very eager to make sure the job was done right. Jason also has a great friendly personality. Very positive experience. I will definitely call back when I need plumbing work in the future.
Nadirah Abdul-Mateen
11 months ago
Mr. Justen was prompt, polite, friendly, knowledgeable about my plumbing issue. He also cleaned his work area when he finished and offered suggestions on areas that could potentially become an issue.
Melanie Miller
a year ago
My experience with superior plumbing and Andrew was excellent! They were quick to respond to my call, Andrew was on time, he was very pleasant and did not waste time. He got right to business and took care of everything efficiently. I would definitely recommend them. They told me what the costs were going to be before they started and stuck to that.
Starr Chambers
9 months ago
Nick, Seth, and Isaiah with Superior Plumbing repiped my entire house. They replaced my copper pipes with pex pipes. The guys also replaced my valve PRV. They worked diligently to complete the task!
They are knowledgeable, trustworthy, and kind.
David Hazelip
6 years ago
Superior Plumbing arrived very quickly to repair an under concrete slab leak.
Cliff did a great job and made sure to clean the sediment out of the whole system after the pipe was repaired. He protected our house and cleaned up after himself. We could not be happier and or more relieved to have the water back on.
He also installed a main cut-off in my mime for the plumbing coming into the house. Shawn did a Great job!
Very easy and positive experience. John D. was on time, professional, and friendly. He promptly installed my new kitchen faucet with no problems. He clearly knew what he was doing! I'll continue using Superior for my plumbing needs!
Robert Howard
4 months ago
Justen was very friendly, helpful and professional. I would highly recommend!
Ken was very informative as what needed to be done and gave us a price that we thought was reasonable so we proceeded. Ken was very nice and arrived when we expected. As your records will show, this is not our first good experience with your company. Keep up the good work and you will continue having return customers as you have had for so many years.
I had a leak in my basement ceiling and called Superior Plumbing. Jason H. came and assessed my problem, replaced some copper pipe which had pinhole leaks, then checked other areas and the water pressure for my home. He was thorough and extremely nice to work with. I would be happy to recommend him to anyone.
Candace Murrain
3 years ago
I’ve used Superior Plumbing for years now and they’ve never disappointed! I had a leak in my front yard near the water meter and my irrigation line. Initially I had someone from the county to come out and make sure it wasn’t their responsibility but it ended up being an issue on the homeowners side...my side. So I called Superior. Amy was nice and was able to set up service the same day with Brent. Brent was very professional. He explained what the issue was, proposed different repair options and I felt that he educated me enough to make the right decision. After the work was complete, he walked me through what he repaired and I feel that a fair price was charged (which he presented prior to the work being done). Thanks again Superior for quality service!Candace
Andrew Wilson
3 years ago
Superior dispatched a plumber to deal with my issues within an hour when other companies wanted me to wait thru the weekend (which would’ve left me without a kitchen sink from Thursday - Monday). Repairs were performed quickly and professionally, including separate repairs to a tub drain that another plumbing company wasn’t able to correctly diagnose several months ago. Highly recommended. Superior isn’t the cheapest, but they’re the best!
Parker was on time and very knowledgeable. I would use Superior plumbing again and would request Parker by name.
I have never had a problem with Superior. My last experience with them was just two weeks ago.Jason Hendricks came out to give me an estimate on several things that I thought were questionable due to another firms estimate. Jason is a professional, very well spoken, knowledgeable, likable and experienced fellow.Jason walked me through the other firms estimate and agreed with most of it but did challenge several points. He walked me through the steps that he recommended, in detail, and it made sense in that the other firm did not even attempt to explain their estimate.We scheduled the appointment and the work was done, above and beyond what his estimate called for and on schedule.Superior has an excellent asset in Jason and I will ask for him by name in the future.
Jessica Stewart
3 years ago
We were pleasantly surprised when we called Superior Plumbing late at night that they could come the next morning! Jason showed up and was very professional. He smiled, was polite, and informative. He made us comfortable and we appreciated his suggestions. He has managed to fix the knocking that has had us worried for too long. We will not hesitate to use Superior Plumbing again if need be.
Gloria Williams
2 years ago
Notified prior to serviceman arriving within time limit listed on tracker. Professional, good quality product, very knowledgable technician, good time for completing work. Very satisfied with Seth Plante. Will recommend superior plumbing to my friends & neighbors who have not already prized your service.
Rick Perkins
7 months ago
Superior was able to address my issue same day. Jason was a professional and very knowledgeable. I would recommend superior and their crew for any of your plumbing needs
While I dread the high cost of just about all plumbing repairs, I have used Superior twice now and both times received excellent service. From the initial contact to set up an appointment to the work of the highly skilled plumbers, I’m impressed. This is a very professional, prompt, and friendly group of folks and I will definitely use them again for any future plumbing needs.
Ken was prompt, courteous and knowledgeable. He fixed an issue that the installation plumber caused by being careless in a matter of minutes. We are so thankful for Superior!
I needed to have both a new faucet installed in my kitchen and a new toilet installed in my bathroom. Called Superior Plumbing Wednesday afternoon around 345 to set up an appt. The lady who answered told me that she could send someone out as early as 8am the following morning. Wow, talk about a great response time! At 8 am promptly Thursday morning, Curtis showed up at my door. He gave me a quote for the work I needed done and immediately got down to business. Within 2 hours I had both a new kitchen faucet installed and a new toilet installed. They both look shiny and sparkly, lol. I can only imagine how difficult these tasks would have been had I attempted to tackle them myself. Curtis was professional and wore a mask, gloves and shoe coverings while he was here as well due to coronavirus concerns. Overall I am extremely pleased with the work done and with the company as a whole. I've been calling superior plumbing for years for all of my plumbing needs and they have not let me down. Thanks to everyone who works for them! I'll call you next time!
Our landscaper hit the water main coming into our home which left us without water on a Saturday morning. I called Superior Plumbing & they had Jason H. at our home within 45mins. Jason explained everything & fixed our pipe. My only complaint was the price was really high- over $600 but needed to get done. Thanks
I have used Superior Plumbing multiple times as they provide prompt service with very reasonable prices. Scheduling service is very easy and the women who take customer calls and handle scheduling are very friendly and professional. Most recently they dispatched Jason H. to fix a constantly running toilet for me. While he was there he also checked the water pressure and hot water heater for me. He was very professional and knowledgeable. I appreciated his thoroughness and courtesy. I will continue to use Superior Plumbing and recommend them to anyone else in the Atlanta area.
Carlton Glasford ll
2 years ago
Seth P. was very knowledgeable & professional. He was able to quickly diagnose our issue based on my description and make the necessary repairs. Superior may be more expensive than others but if you want the job done right they're my go to every time.
Edna Sheffield
2 years ago
Superior Plumbing Services is outstanding. They are always prompt, courteous, and professional. Our plumber was Nick Quigg, and he did a fantastic job. My hot water heater quit working at 4pm, and Nick was at my home by 6:30. Now that's customer service!
Alex Armstrong
4 days ago
Ken was great as usual. He diagnosed the problem, where two other companies did NOT. It was not a new hot water heater that I needed, but the water cartridge in the master shower. He made my day! Thank you Ken!!
Fanicia Quinanola
6 years ago
I called and set an appointment with Superior Plumbing as always when I have problem with plumbing and John DeAngelis was assigned to me. There was water leaking in my first floor ceiling and John D was able to figure out where the leak is coming from and fixed it right then. He needed to put a hole in my ceiling and I understand that that is the only way he can figure out the problem. He explained to me what he is going to do, options and and his estimate. He did an excellent job and very satisfied.
Roberta Williams
4 months ago
He educated me through through the entire process. He was patient and self tutoring. I will use them again and make a referral
The technician was great but the prices were extremely high. I have used this company for about 13 years but the last 2 visits have been priced completely different than in the past. I will be checking other companies before continuing to be a repeat, loyal customer.
Paul was fabulous and very thorough. In addition on his way out he saw a nail in my tire which helped me avoid a situation of being stranded on the interstate. Superior IS superior! We had them back today since our original post to replace hot water heater and experience was great. We had Paul again. Prompt, efficient and fairly priced. Plus, we love the guarantee.
Seth and Isaiah at superior plumbing were nothing short of professional, knowledgeable, and friendly.
I called Superior Plumbing late Monday afternoon to see if a plumber could be sent, due to a leak in my garbage disposal, and would need a new garbage disposal installed.Not only were they able to send someone between 10:00 AM - 12:00 PM the next morning (Tuesday), but on Tuesday morning, the dispatcher called to see if I’d be ok with an earlier time, which I really appreciated!Shawn arrived 45 minutes earlier than the original appointment time and was courteous and professional. I first used Superior Plumbing in 2014. Great service then and great service now! Thank you!!!Highly recommend!
Jennifer Ducksworth
a year ago
Jason Gallagher was very knowledgeable and professional. He takes pride in his work and very thorough. I would recommend Superior plumbing and request Jason's help if need arose again
I have had a leaking outdoor faucet all summer and changed washers and to no avail. I finally called Superior and they sent Jason Hendricks out. He fixed my problem quickly. He was very proficient, professional and super nice too. If I have any future plumbing needs I will call and ask for Jason!
For two simple repair's, they sent two guys to re-attach a shower drain and replace a spray nozzle that I provided. I had a business meeting and I was not able to be there in person. The total charge was $89 for the dispatch call and $350 for less than one hour work. The last job that I was able to prevent and would $450.BTW - This work was performed by John's Creek Plumbing in less than 30 minutes for $145. NEVER, NEVER USE THIS COMPANY UNLESS YOU LIKE PAYING WAY TOO MUCH.
deborah biller-antoine
10 months ago
Nate was awesome! Came in, quickly identified the problem and corrected it right away. Very friendly, very professional. I really appreciate the advanced picture and bio. I like knowing in advance what I’m paying as well as no hourly charge. I think that allows the professional to take their time, explain all in great detail without rushing. I highly recommend Superior Plumbing. Thanks Nate!!!
Michael Adams
6 years ago
From start to finish, the team from Superior Plumbing did an outstanding job. The customer service team called prior to Tim arriving and made sure we were aware of when he would arrive. Tim was a true pro; professional, knowledgeable and friendly. He dug into our problem and determined the right solution quickly and efficiently all the while communicating to me the situation and what was being done to correct it. When he was finished, the area was completely cleaned up and he made sure to recap everything that was done for us. I would hire Tim and the Superior team for any of my plumbing needs!
Christopher Dunn
2 years ago
Fantastic service! We are fairly new homeowners and this is the first major repair we have needed on our home. There was big leak in our yard and we needed it fixed fast. Bill stopped by and assessed the situation and found the best solution for rerouting our water lines to the house. He was courteous and forthcoming, answering all of our questions. Tucker and the team showed up early the next morning, kind and professional. He explained the process and got the entire job done by the afternoon! They needed to move some stuff in the garage and put it back in better order than they found it. Very minimal damage to the yard considering the work. Quality work and timely, thanks guys!
Tracy Cartledge
7 months ago
I was one of many households with a pipe that burst Christmas Eve 12/24/2022 during the 81 hour Atlanta Freeze. I contacted Superior Plumbing this morning. Much to my surprise, they were here within an hour. They sent two very professional and friendly plumbers, Justin Crowe and Kyle Sweeney. They located the problem quickly and made the repairs. I highly recommend Superior Plumbing!
Jennifer Sprague
4 years ago
We've used Superior several times over the past 5 years for emergency as well as non-emergency work. Their office staff and plumbers are incredibly courteous, professional, and committed to getting things right. Our most recent experience with Beau was no different. He assessed our needs, and even indicated when something did not need to be replaced. I appreciate the integrity and not taking advantage of the opportunity to accrue a larger invoice.
Steven & Akita Edwards
6 years ago
The plumber Superior Plumbing and Tom S. did a fantastic job. Tom took time to thoroughly investigate and diagnose our leak. He went above and beyond in making sure the repair was properly executed and completed without question or worry when he left our house.
Bonnie Bradley
4 months ago
Josh did a great job. He arrived when expected. He found the outside leak with digging just one small hole. He fixed the pipes in a short time.Josh also fixed an outdoor faucet for us.Josh is very professional and a pleasant person.We would highly recommend Superior Plumbing to everyone. Right up front with the costs and came out right away with the equipment needed for all repairs.
Todd’s Classic Cars
9 years ago
I've used Superior Plumbing several times for repairs at my condo in Sandy Springs over that past two years. Shaun Wharton (JP505891) is an amazing plumber. Not only is he on time and efficient as he works, he also provides me with information on repairs that need to be made in order to avoid major problems.It's great to doing business with someone who is honest about the work that needs to be done and is not milking me for every dime.Shaun is great and I'm very happy with the service I have received.
Andy Sherrer
7 months ago
Ronnie did a FANTASTIC job helping us out detecting & repairing a busted pipe in our basement during the holidays. First class service & professionalism. Highly recommended for plumbing issues & needs!
I didn't use the service as I was able to do repair to facilitate usage of the water line. I enjoyed meeting Nate and told him In the future I will need further work/estimate to rework the line. I will request him for the service. Thanks.
Cynthia Upchurch
a year ago
Superior plumbing installed a basement bathroom for us & built new plumbing lines. Toilet, vanity & sink, stand up shower. Beautiful. JJ did a great job from start to finish. Good, dependable Installation plumbers are almost impossible to find. I highly recommend Superior plumbing. 😊
Not my 1st time using Superior.No problems, no complaints.Service tech was friendly & professional.Do I get a discount on my next job now ?(Joke :)
Excellent service overall. Superior Plumbing had a rep at my house within 24 hours of my initial Sunday call regarding a bad valve on my aging (15 years old) hot water heaters. Erick quickly evaluated the situation and provided a range of options. He walked me through the pros and cons of each. He provided a detailed quote of the option I selected. He returned promptly the next day to replace both of my hot water heaters, including a re-design of how they were linked together. Very happy, quality work.
Jefferson Watts
a year ago
The technician, Jason Gallagher, did a superior job repairing the sink faucets in my Master Bath. A different plumbing company had attempted to repair my issue several weeks ago. Things went from bad to worse. Jason arrived on time and was able to diagnose the problem and had the repair completed quickly. Jason was very personable and professional. I have used Superior plumbing several times, and I have never been disappointed.
Justin was very professional, knowledgeable and efficient. The response time was quick and the repair work was excellent. I will use them in the future and I strongly recommend them to anyone who needs a plumber
Justen with an “E” was the best plumber we’ve hired and we have had several issues over the last ten yrs. Won’t be calling anyone else again. Thorough, competent and engaging. Relieved to have found such a skilled plumber.
I was really impressed with the service that I received from Superior Plumbing. Bill and his assistant were very knowledgeable and friendly. The entire water main in my yard and to be replaced. I was concerned about my lawn because my HOA is very strict but they did such a great job that you cannot tell where the work was done. I will definitely use them again in the future if needed.
Christopher B
3 weeks ago
I can’t express enough the gratitude our family has for Superior Plumbing. My wife is due next month and this water issue caught us by surprised.We had a repair done last September and one of the new outside fittings that were installed had a manufacturing defect that eventually sprung a leak.We called Superior plumping to see if they could send a technician out. Alicia was very prompt and got me scheduled with or original technician who installed the parts last year. Andrew came back out the very next day and got our home supplied with water once again.Thank you so much Superior Plumping for your quality work and professional team members ! We will definitely be calling again in the event of any more plumping issues!
Jason H. was prompt in arriving. He evaluated my plumbing issues and explained exactly what the problems were and how he was going to fix them. Before he started, Jason gave me the cost of the service and then very efficiently completed the job. I am very satisfied and pleased. I would highly recommend his work!
Stanton Flemons
3 months ago
Guillermo was very courteous and professional. He completed the job in a timely manner. The total cost was very fair and reasonable.
kimberly stanley
3 years ago
Excellent & professional service. Michael was truly extraordinary: he showed up in the morning, explained everything thoroughly, worked throughout the day until after 6:00 to complete the work (a very hard & conscientious worker). He knows what he’s doing & inspires a lot of confidence. I could not have chosen a better company.
We experienced a backed up sewer line. Superior responded promptly. They emailed a picture of the employee that would come to the house. David arrive early, quickly diagnosed the problem and after running a camera down the line, he explained the problem to me and the repair options. The line was cleaned in about two hours and he used the camera again to show me how clean the line was. From the lady that answered the call to the plumbers, Superior gave great service. The only reason I did not give 5 stars was the price seemed a high for the amount of time it took.
Keith was punctual, efficient and cordial. His knowledge and expertise are outstanding and are an asset to Superior Plumbing. Amy was very effective in coordinating the appointment and accommodating my last-minute changes resulting from unexpected delays. I can always rely on Superior Plumbing for expert, reliable service at my home, based upon years of excellent response to my plumbing needs.
Dodie Blaylock
5 years ago
I phoned Superior Plumbing and they were able to send someone out the same day. Joel was very professional and knowledgeable. He went above and beyond to help us determine our issued. He was able to suggest an easy fix. We would highly recommend him and will request him for any future plumbing issues that arise. Thank you Joel!
Corinne Odermatt
a month ago
Incredible service! I called hoping to get a technician out the same day as a spigot was broken and we had to turn all
Water off. They were super responsive and within 30 minutes, we had a technician here to fix the problem. I can HIGHLY recommend this company!
Jason arrived prepared to take care of my problems, assessed the problems, explained and advised as to solution. Very professional and knowledgeable. Made sure everything worked and left everything in order. He gets 5 stars.
Jason was excellent! He was on time and very quickly assessed the problem and provided an estimate of cost and time. I was working from home in meetings and he was quiet and adjusted to my need to become non-verbal as we closed out the service. He checked all of the functions and provided an estimate for other repairs. Superior service experience.
Laura McNamara
2 years ago
I called Superior Pluming this morning to replace our water heater. They gave me a same day appointment and had a plumber out at our house within a matter of hours. Guillermo was hard working, reliable and professional and definitely a credit to the company. We will definitely be using them again for any future plumbing needs.
diane ogletree
3 years ago
very impressed with Superior Plumbing. Guillermo was here on time. He explained everything he was doing so that we understood. He was very proficient in his work. We will definitely use him again for any future plumbing needs.
Sean Shields
7 months ago
Shawn came out earlier than expected and fixed our copper pipe that had burst. He provided great service, very understanding, professional, and explained everything that needed to be done.
Scott Jenkins is great. He did an initial evaluation for the job I needed done. I was so impressed with him that I postponed the completion for a week so that we could have him personally. He is thorough, considerate, patient, effective and efficient. We got what we needed and will use Superior for any future plumbing services required.
Shelley Yancey
3 years ago
Beau, the service provider, gave me a through diagnosis of my plumbing problems including prices. We plan to contact Superior to finish the repair work.Had the toilet and faucet replaced today. Beau arrived as scheduled and did a great job. Very efficient and very tidy - removed the old fixtures too. Will definitely use Superior in the future!
Really enjoyed the service that Nick provided. Professional and polite guy that offered his opinion in a straightforward manner without making it feel like he was selling us anything we didn’t need. Communicated throughout the process or repairing and installing a new pressure value for a hot water heater and pipe from it. Would highly recommend his services to anyone and use again in the future.
Ken Hall did great work today. He was professional and courteous. He kept me appraised of all steps of his work and why he was doing what he was doing. The repair was excellent. The price he quoted me was was fair and honorable. Out of respect to keeping my family safe from Covid-19 he consistently wore his mask for the times he was inside our home. That is greatly appreciated. My experience is that Superior Plumbing always delivers superior service!
Craig Reynolds
6 years ago
Once again our experience with Superior Plumbing left us totally satisfied!Starting with Jay in the office who scheduled through Tom Shields who actually took care of our problem, the process was like clockwork and totally customer focused. Tom was professional, pleasant and thorough in his communication and repair. His knowledge was impressive and he was very efficient. Tom and Jay were both great representatives of the Superior Plumbing brand.
Audrey Pietersen
5 years ago
I had an emergency water pipe break and called Superior because of all the great reviews. This happened on Sunday and they were quick to schedule a plumber to come out first thing Monday morning to look at my issue. He arrived early which was great and then gave me the quote for the repair. I had about 12 feet of pipe in the repair job and they had estimated $2197.00 for that 12 feet of pipe plus the valve at $432.00. Total price was $2630.00 for the pipe repair. He said I would have to pay for the whole roll even though they would only use the small amount needed for the job. I told him I would need to call someone else because that sounded like price gouging to me. I am happy to say he did not charge me the fee to come out and quote the job. I am sure with all the jobs they have they would have had a small piece of pipe at the shop or just charge me for what I needed. In addition I was informed that two of my landscape bushes would need to be removed for them to install the pipe.I informed the plumber that I would have to get another quote because his was too high. I ended up using A-Total Plumbing who came within 30 minutes of my call and quoted the price at less than half the Superior price, did a great job and didn't disturb any of my plants. Even replanted a small hosta that he had to take out do the job.Very disappointed in Superior Plumbing Services
We had a water leak caused by a pinhole in the copper pipe in the wall between the garage and the kitchen sink. Superior Plumbing reacted quickly and sent Jason to us the next morning. Jason did a great job fixing the leak and getting everything back to normal conditions. His work was done in a very professional and caring way and we could tell that he was very experienced and skilled. Thanks Jason for a job well done!
natalie hagmann
a month ago
Josh was very professional and courteous . He explained everything very well. He reviewed the issues and was able to fix it in a timely matter. Highly recommend. Thank you for your help!
Robert Mendelsohn
5 years ago
I have used Superior for other jobs and this time was no different - Exceptional! I needed my water heater replaced and from start to finish the experience was great. Appointment was made, Paul showed up on time, was very professional, courteous and efficient. I would highly recommend Superior Plumbing for anyone looking for an honest and dependable company and staff!
Main line repair. Ronnie was great and dispatch did a fantastic job getting to us on Saturday!
Megan Ragghianti
2 years ago
Mitchell was absolutely on point! Literally saved my life with this one! Showed up earlier then planned, called also I loved the tracking ability available! Amazing customer care, just very kind genuine people and cost doesn’t break the bank! 10/10 highly recommend! 😇
Zack was a great ! Explained everything and was very knowledgeable and very fast and accurate. Great guy.
Our water heater leaked all over the basement carpet (discovered Friday evening), because it was still under warranty we called the company that installed it (not Superior) and the soonest appointment they had was Monday at 10am. After having no hot water all weekend I was anxious for them to fix it - they showed up at 1 only to give me an estimate and leave for another job even though I had authorization in hand. It was not a warranty issue so I immediately called Superior Plumbing and in less than 2 hours later the problem was fixed - for less than the other company’s estimate! There couldn’t be a better name for this company or the customer service they provided, thank you! Moving forward my FIRST and ONLY call will be Superior Plumbing! Thank you!
Fyellis Austin
a month ago
Best Service I’ve had! Jason came and I showed him the problem he checked it out in a couple of places and fixed our problem. It was a call to the office one day service man showed up the same day with in the time the office said he would . Like I said best service I’ve had!
They were timely, pleasant, and professional. They worked very hard on a long job of replacing my house’s main water line and I have no complaints at all.
Needed to replace my hot water heater before it started leaking. I checked with my Trust Dale booklet and it suggested Superior Plumbing. Nick Freeman came by gave me a good estimate. Came by today for the install and got it done in about three hours. Both Nick and Jason were very helpful in answering my questions while the work was in progress. The Hot Water Heater was located in a closet on my balcony. No problem for these two, plus they installed a drip pan and it's up and running. Thank you so much Nick and Jason
Jetta Winkfield
6 years ago
I am totally pleased with Superior Plumbing. I got immediate assistance and Michael B. was the absolute best. He was on time, got to work immediately and did an excellent job. He did a very neat job and everything works perfectly. I will always call Michael B at Superior Plumbing for all of my plumbing needs. Dale was correct to put them number one on his list of dependable companies. I can't state my sincere gratitude for working with such a great company. They are the best....and so is Michael.
We woke up and discovered our water heater was leaking in our garage. No hot water! Called a friend that's a plumber and they were on July 4th vacation...! Called Superior and the tech, Randall, was here in 20 minutes.Randall worked professionally and expediently to replace our water heater within a few hours.We are very pleased with the Superior response time, the friendliness and professionalism of Randall, the quality of the work and the reasonable pricing.We highly recommend Superior for your plumbing needs, especially if it's an emergency.
Barbara Whitlock
8 months ago
Carson was able to identify what needed to be repaired quickly. He was able to fix the shower faucet leak and change the internal toilet lt parts. We will definitely use Superior Plumbing again!
I needed a repair of leaking pipes and a new disposal under my kitchen sink. Wayne Bramblett was my master plumber/service tech. He was in uniform and abided by Covid precautions. He was very personable and professional. After assessing the job, he advised me of the cost (which was reasonable) and answered my questions before starting the work. He did the work skillfully and cleaned up afterwards. Very customer friendly and not rushed. I would definitely recommend.
Darlene Tobin
2 years ago
Mitchell showed up on time and was professional, polite, and patient. He took the time to walk me through what needed to be done and even helped me find an elusive shut off valve (it's a new home to us but it's an old home). We will use Superior again.
Jeff McCracken
3 years ago
Madison and the service team called at 7:15AM to tell me Jason would be at our home by 8:00AM. I love good customer service and Superior has it!Jason was a true professional changing out our water heater and keeping me informed of additional costs throughout the install process. Even showed me how to work the new water heater. Thorough, clean and great personality!I’m willing to pay a little more when I get service like this. Great job!
Had an issue with water heater--no hot water. Called Superior Plumbing, because I have always had a good experience with them for plumbing services. Darryl Dickson of Superior Plumbing was the the technician sent to help with my water heater. Darryl was very helpful and knowledgeable. The issue with the water heater was simply the pilot light burning out. Darryl asked if I had any other plumbing issues. I discussed with him was a leaking water pipe. Darryl discussed with me that the water pressure regulator I had could be part of the problem because the pressure in the system was too high. So, I had Darryl replace the regulator and repair the pin-hole leak in the copper pipe. Darryl did a great job and along the way he provided useful tips for my future use in maintaining the water heater and such. Overall, I was very pleased, as I always have been, with Superior Plumbing's service and products. Highly recommended.
Hope Boynton Slezak
3 years ago
I’m a Realtor and send people to Superior Plumbing all the time. Today, I had a leak and had to call them for myself. They came out right away and Randall was amazing!!! He took his time, was polite, and very knowledgeable. I appreciate his great attitude especially at 8:00 am👍.
This is the second time we have had John do work for us. The first was to replace the flushing mechanism in one toilet. This time we had our other toilet replaced. John came during the time frame given and was great. He is very efficient and did a great job. We will definitely use Superior Plumbing again.
Very positive experience. Ronnie showed up on time, quickly assessed the problem, and provided estimates for both a repair to the water line or a complete replacement. I chose to repair and he went right to work. The repair took about an hour. From arrival to job completion took about two hours. Fair price and prompt, professional service. Can’t ask for more than that.
Replaced valve for dishwasher line and also a valve for an outdoor water line. I called on Monday and the job was completed by 5pm next day. Jason Hendricks did an outstanding job and took the time to explain everything he was doing in detail. Would definitely use Superior Plumbing, especially Jason Hendricks, again if needed.
Superior Plumbing has always responded very promptly and professionally to my plumbing needs. I am in the midst of a major leak in the slab of my home (on New Year’s Eve, naturally) and Superior sent a fine professional (Guillermo) to my home twice to perform some very challenging work to restore my water. I am very pleased with his work and professionalism! (I hope to use Superior to replace my main water line to avoid this mess in the future.) I recommend this team to all.
Russell Bell
10 months ago
Water heater was working intermittently. Called Superior. They came out determined the problem and within 5 hours old water heater gone new water heater installed
Marcelle Knauff
3 years ago
Jason S replaced our outdated washing machine boiler pair efficiently and quickly. The repair took just about an hour to complete. Justin turned off/on the water to our home in the pouring rain, and he checked to make sure that the water pressure was correct before he left. Thank you, Jason, for bringing our washer connections up to date, so we can have our new washer installed correctly. We appreciate your fine work!
Superior's Jason Gallagher provided outstanding value in replacing 3 old leaking valves. Thank you for sharing your knowledge on multiple aspects of our plumbing, and advising on properly addressing our plumbing needs post-bathroom renovation. Jason was ontime, wore a mask, disinfected everything, and docs and payment were contact-less.Thanks for the hefty bag! Thanks for fast, excellent service.
I have used them before and will continue to do so. The entire team I worked with on the sewer connection failure were outstanding! Understood my situation/plumbing problem, came to my home when promised, and were extremely personable. They solved the problem efficiently. Monte & his crew are very professional.
Diana Rollins
7 years ago
I called Superior because of a leak from my shower into our crawlspace. I loved that they were able to get someone out in a few hours on Friday of a holiday weekend to look at it & let us know what could be done. Beau was very knowledgeable & pleasant to deal with. He offered to look at any other plumbing issues we may have to offer opinions for what could be done & give estimates. It was all very helpful. We did not have him complete any work at this time since we want to remodel the bathroom anyway & don't want to pay to fix something that will just be torn out in the end. PS they have the best bathroom facilities at festivals around town. :) Love them!
Was delighted to get service within hours of my call!
Scott was neatly dressed and courteous. He behaved in a professional manner and answered all my questions. His work seemed to be very competently done. I would clearly use his services in the future.
I called Superior Plumbing approximately 8:30 AM regarding a leaking toilet. The live person (not a recording) was very pleasant and courteous. He advised that someone would be at my home between 2pm and 5pm. I was very pleased that someone would arrive the same day. The plumber Mr Guillermo arrived assessed the issue, gave me options to rectify one of which I selected. Mr. Guillermo completed the job in a very expedient and professional manner and I am pleased.
John Martin
10 months ago
We woke up in the morning to discover a leak coming from our Kitchen ceiling. We called several plumbers in the area, none had openings for the same day. I call Superior Plumbing, their dispatch was able to locate a plumber within 5 minutes, and the Plumber arrived under an hour! Top notch on their response to this call! The plumber, Parker Lynch, was professional, courteous and kept us informed throughout the entire process. He also left us with useful information of what to look out for. We will use Superior Plumbing in the future for our plumbing needs!
samuel dunson
2 years ago
Keith Hall was the plumber sent to our home.. He was very prompt and cordial. He educated me on the issues we had in the bathroom and kitchen and explained his process. He was quick and efficient. He did a fine job and fixed the issues we had. On top of all that he gave me an understanding between pressure and volume, which I now will look for whenever I purchase a new faucet. Anyone who takes the time to teach their craft freely shows that they care for the customer.Excellent work
Jason Hendricks was awesome. Very professional and courteous.
I was having a nice morning, a Saturday with my children, making a big breakfast for all of us when a pipe burst underneath my kitchen cabinet. I opened the doors underneath the sink (with the sink water still running full blast) to a huge river of water and sewage pouring out all over the kitchen floor. I turned off the sink, grabbed as many towels as I could find, and called superior plumbing. Even though it was a Saturday, right before Super Bowl Sunday, they told me they could have someone out to my house that same day. I was ecstatic. Thank goodness for Superior plumbing! I immediately drove to Home Depot to buy a new 300$ garbage disposal for the service tech to install, thinking that this was the problem. When the man got to my house to do the repair, he told me that while he would be happy to install the new garbage disposal, that it was not necessary. My old disposal was just fine. All he had to do was replace the pipe to it which was a much cheaper solution. He fixed everything in record time and was very professional. After he left, I returned the 300$ garbage disposal and returned to the clean up of my kitchen. Superior Plumbing is a wonderful company and I would refer them to anyone who asked. They were quick, professional, and they saved me a good deal of money.
I've been a Superior customer for more than a decade and I'll never use them again now. Deeply frustrated that when I asked if they'd fix the drywall they needed to cut for an optional repair, a repair I definitely didn't need that day and would not have asked for had I been given an honest answer, they said yes, of course they would. After the repair was done, they claimed no, of course don't do drywall. I owed them for a repair I wouldn't have authorized, and now I have to pay someone to fix the drywall on top of that. Never going back to this company that lied just to make a sale and left me with no apology and a big bill.
Jason Gallagher did a great, timely repair on our shower faucet. Got an appointment the next morning after calling late in the afternoon the day before. We have used Superior Plumbing several times & they have always done a great job!
My appointment was scheduled promptly. Ken D. arrived at our home on schedule, quickly assessed the problem and efficiently performed the repairs. I have used Superior Plumbing on multiple occasions over several years and have always been very pleased with the results.
Keith was great and very professional. He gave me the quote up front and got right to work. I liked the fact that he had everything he needed to do the job and did not have to go out to get parts. He knocked out installing our water heater in no time. The Superior team worked with us and kept us informed about our plumbers arrival. Thanks to all. Great job!
Needed the drain assembly beneath the hall tub replaced. Joel cut through the closet wall. Found it on the first try. Repaired it. Tested it. Was out of there in two hours. Nice to have such professional service. Superior Plumbing always does a great job.
Jason was great, he clearly explained to me what he was going to do, what was included with the service, and what potential problems he may run in to along the way. As he was doing the work, he kept me informed on what he had found, and when he was done he showed me the finished product and explained what he had done in detail. All in all, I am very happy with the service that he and Superior Plumbing provided!
Robert Peavey
7 years ago
I was totally amazed when Superior arrived with such a large van. I came to learn, when it was decided I had a leaking hot water heater, that they carried both sizes of heaters at all times!! There was no coming back later or rushing off to Lowes or Home Depot to purchase one. I have NEVER seen a plumber so well equipped and ready to go.Guillermo Miranda was very professional and did an excellent job. I highly recommend him; he is an asset to his company. I can't say enough about Superior and their people. The office people were terrific as well.
We were scheduled for the following day, but Superior Plumbing called and offered to move our appointment up. This was our 2nd appointment with Jason from SP, and both times he has been courteous, professional, hard working, and never stopped until the job was finished. We are very pleased and highly recommend him and Superior Plumbing.
Joel at Superior Plumbing did a fantastic job. He was courteous, professional and on time. The schedulers I spoke with to confirm the appointment were awesome as well. Will use them again!
Bert Foschini
3 years ago
They were prompt and seemed honestly concerned about my leak. From the answering service to the dispatcher ( forget his name ) they were overly polite and kept me updated as they said they would. Erik was great explaining what the problem was and gave me numerous options. He made sure I was totally understanding about what he was going to do. He was thorough and took care not to make any mess. He also pointed out a few possible problems that may occur in the future. Every time I've dealt with you guys it has been a better experience than you would expect considering you would always expect the worse. Keep up the great service and thank you Erik for quick and awesome job.
Jason Sapiro came out and replaced an old leaky kitchen faucet for us. He was on time, very professional, and got the job done quickly.
Roger Phillips
a year ago
Had to shut off the water because we had a leak right at the meter-they we’re here the same afternoon and finished before 5. Repaired the grass where they had to dig-and packed it down. Very happy with the service, response & price.
Jason was excellent from start to finish. He was kind, knowledgeable and extremely professional. I will definitely use him again if needed. Highly recommend.
Kevin Hazzard
7 months ago
Andrew came out and a fantastic job. Work was done quickly and expertly. Couldn’t have been happier with the experience.
Jeffrey Ratchford
3 years ago
Had an insurance claims adjuster assess that the leak from my main floor kitchen ceiling was most likely coming from a leak in the upstairs water supply lines running under the floor board. I engaged Superior Plumbing after watching a raving review by local consumer advocate Trust Dale. After chatting online with the Superior Plumbing Tech Support Melody, setting up dispatch, I was advised of certified plumber Michael’s eta of 45mins. Here I thought 1-2 days at minimum. The cool thing after hanging up with the tech I immediately received a text with a link to the bio, photo and current customer service rating of the plumber who would be servicing my work order. Michael promptly arrived 45mins later. He introduced himself, quickly assessed the problem, and explained next steps including pipe leak detection costs and isolated my problem to a slow, almost undetectable leak coming from upstairs toilet down the drain pipe and eventually the ceiling below. Michael repaired toilet drain pipe, cleaned upstairs and downstairs in a jiffy’s time. He even advised of an excessive water pressure Condition at my water main in the basement! Michael was the consummate professional throughout! Great Job Superior! You lived up to the Trust Dale high billing!!
Brian Koprowski
7 years ago
Superior Plumbing does an excellent job! They show up when they are supposed to, communicate with you throughout the process and do a good quality job! Probably not the lowest price, but well worth the money to get the job done in a timely, professional manner. Guillermo just installed a new hot water tank for us and did a great job! Would recommend to anyone.
We had a water heater situation that you took care of very quickly. Mitchell was so professional and patient to explain everything, break down the costs and why the charges were incurred. It was a pleasure working with him.
I highly recommend this company and will use them again for future needs.
Deborah Glavin
4 years ago
Michael was respectful and friendly . He did a thou thorough job and cleaned the mess up afterwards . We have used Superior Pluming be for and didn't even think of calling anyone else . We were extremely satisfied the first time and Michael didn't disappoint . My husband is a plumber and can't do the work anymore but he always checks the work . Needles to say we have a lavatory to put in and Superior is going to do the job and put a water heater in for us . We recommend them to everybody .
Emily G Suber
2 months ago
Carson was great. Very professional and kind. Completed all work requested with a happy demeanor.
Candace set me up with a same day appointment. So nice and courteous.
Jessica answered the phone & she was very pleasant. This was my 2nd time speaking with her and using Superior Plumbing. Ken
Damyanov was very professional and so very nice. Superior Plumbing has the best customer service & I will continue to use them as my only plumbing service for our home.
Ahmad Faramarzi
6 months ago
Our plumbing problem was a very complicated one which two previous techs from different companies were unable to figure out. Keith was very knowledgeable, professional and figured it out in no time. And best of all he only billed us for the trip charge, how honest is that!! Thank you
Michael Beyrouti
2 years ago
Tucker and his team were awesome! Super professional and very thorough. Replaced the main water line from the crawl space to the meter. Answered all my questions and even made suggestions that were unrelated to the job at hand but helpful with getting this old house fixed up. Couldn’t be happier!
Cynthia A. Pocalyko
3 years ago
The plumber came on time , evaluated efficiently the repairs needed, and made the necessary repairs. He worked carefully, respected our home, and was very professional in doing his work. i also appreciated the call from your office informing me that he was on the way to our home.
larry flanagan
5 years ago
Superior Plumbing again provided us with Superior Service. Needed a shower fixture replaced and Joel arrived right on time. He fixed the problem promptly and explained the issue and solution clearly. His friendly and professional demeanor again reflects the consistent, high quality work we always have received from Superior. If you are considering any other plumbing service, dont!!
Joel and his partner were kind & professional. Instead of replacing tub drain they reinstalled it correctly for much less. I appreciate their honesty!!!
Thanks again to Jason Hendricks of Superior Plumbing. He did some work for us during our kitchen renovation, so when I saw water dripping from my family room ceiling, Superior was my first call, and I specifically asked for Jason. He quickly diagnosed the leak and was able to fix it. If you need a plumber, I would highly recommend Superior Plumbing and Jason Hendricks.
Bill LoPresti
6 years ago
I have had several houses over the years in four states and all have needed plumbing services from time to time. I have dealt with many different plumbing contractor companies and individual plumbers. I can honestly say that my experience with Superior and specifically with Jason H and the way they handled my hot water heater replacement was among the best, (if not the best) that I have ever had. Jason is an excellent communicator and extremely competent. He was well prepared and highly efficient. I would recommend him and Superior.without question. Actually within hours after Jason finished, my wife did in fact recommend him to a relative who is looking for a plumber.
Carolyn Kabel
4 months ago
Joel arrived on time and assessed the situation with water heater and noted nothing needed at this time with the heater, but he found 3 leaky pipes and a leak from the toilet above that required lifting toilet and rebuilding flange and installing new pipe. Also repaired the three pinhole leaks in water pipes.
Found a leak from a pipe on the ceiling in the morning and Superior was able to get Jason out to help us right away. Very friendly and knowledgeable, Jason was able to find and fix the problem quickly. Jason even read over our history file with Superior before arriving so he was already aware of the kind of repairs we'd had done before. Really appreciated the extra prep work there. I'm not a fan of Superior almost doubling the cost of their dispatch fee (non-refundable even if you proceed with a repair), but I am happy enough with the actual work and staff that I'll be sticking with them for now.
Sherri Hollenbeck
5 years ago
We had water backing up in our house the day after Christmas. This was the 2nd time in 2 years so our local plumber told us that something was wrong and he did not have the equipment necessary to handle this and we would end up calling the bigger guys anyway so go ahead and call. After calling 4 plumbers that day Superior was able to see us that day. Cliff came and was great. He was so thorough. He had the camera with the live pictures we could see to know what the issue was. He temporarily fixed the issue so we could function until they could come back and fix the root of the issue. They came back yesterday and did the whole project in one day. It was as painless as it could be (never like to spend big money on this type of thing) but it is necessary. I would definitely recommend Superior Plumbing to anyone. They were timely and thorough.
Sharon Abney
7 months ago
Justen was the technician who came out. He was very professional and hardworking. He did an awesome job repairing several issues in an old house. He was friendly and very knowledgeable.Superior sent me appointment confirmation and reminders. When the plumber was on his way they sent me information about him and a photo via text before he arrived. The whole experience with Superior was awesome. Will definitely recommend and use them again.
Shawn was wonderful. He was on time and was very professional. I highly recommend him.
Lynne Johnson
7 years ago
My experience is often a result of how much I trust the service provider when he does the evaluation and then renders an explanation for my problem. Ken was outstanding in his troubleshooting and diagnosis of my issue. His explanation and presentation of my options made a lot of sense.As for his execution, he did not rush through it but took the appropriate amount of time to do it right. I had a lot of questions and Ken patiently answered each one to my satisfaction. I received quality top notch service and would be thrilled to have Ken back for my next service call.
Ronnie did a great job repairing our broken sewer pipe cap and top of pipe in front yard. Innovative solution to make sure it doesn't happen again and camoflages it nicely. Very professional, arrived and finished job quickly.
Great experience start to finish from first calling in about our issue to get it resolved. Superior Plumbing were responsive, fast, and highly professional.
Joshua Sutton
11 months ago
Had valves replaced under the kitchen sink, Carson was on time! Early in the time window, professional and kind. He showed me how to shut the water off to the house in case of a emergency (I never knew).. He had the job done quickly. Thanks for the great job!
I recently had a water heater replaced. The whole process was painless and prompt. From the initial phone call to the prompt and knowledgeable service. Upon arrival Seth was on time and helpful. He clearly outlined my options with the pros and cons and then quickly got to work. He politely explained the what and how of everything and left me confident in his work and ability. I would highly recommend superior plumbing and Seth to anyone.
I highly recommend Superior Plumbing. We had a damp carpet spot in a bedroom and couldn't determine the source of the water. Scheduling was easy. Jason came earlier than expected and immediately diagnosed the issue. He considered various structural issues, not just plumbing-related and found the source. We have a few repairs to work through with non-plumbing contractors but we feel confident the issue has been resolved.
Norah Cowan
10 months ago
I called Superior about some drain issues with two of my bathrooms and a couple of leaky faucets. Superior came out immediately. Nick listened to and explained why I was having these issues. He worked very professionally and quickly and efficiently completed all of the projects.I appreciated Nick’s demeanor and customer service.
Superior was available early in the morning and arrived on-time to fix my plumbing leak. Joel was very professional and polite and did an excellent job replacing the leaking pipe and valve. I’ll definitely use Superior Plumbing again.
Heather Damaske
a year ago
Jason Hendricks came out for a service call . Extremely professional, cleaned up, put everything back better than he found it. Efficient worker and super friendly, explained everything ! I’d recommend him to anyone
Very nice and highly capable rep! He understood all my requests and questions the first time, he quickly (and cleanly !) handled all the tasks, and made the job actually pleasant. I definitely rate Superior Plumbing as top-notch. Thanks!
Leaking water pressure regulator. Called the main line and they actually answered with a human being within 2 rings, unlike several other places. Got an appointment the next day. Guillermo, who is super nice and professional, called ahead and was on time. Fixed me right up. Would highly recommend
Thank you for the quick turn around on detecting the problems and getting the job done in just a few hours! Justin Crowe was very friendly and knowledgeable in what needed and what should be repaired. He explained exactly what he would be doing without pressuring a sale. We will definitely be calling Superior Plumbing and also asking for Justin if we have plumbing issues in the future.
I had a main line water leak that resulted in water in my basement. Superior Plumbing came out and assessed the issue and was able to shut off the compromised line and ran a new water line. It was a pleasure dealing with everyone from the assessor to the guys who did the work. They showed up early knowing it was a big job but they got it done and I have peace of mind.
Tyler Branine
4 years ago
Superior Plumbing was truly superior in all aspects of service. The initial call was courteous and helpful. The representative worked hard to find times that fit my busy schedule and considered the urgency of the work needing done. Communication was great throughout the time I dealt with Superior. When Justin, the Plumber, arrived he was professional, on-time, and respected my property. I would say it was cleaner than before he arrived. He took time to explain the details of the job and actually finished on time. I will definitely go with Superior in the future. Best plumber I have dealt with to date.
Lewis Likens
11 months ago
Great service from Superior Plumbing repairing the leak under our slab where Bowen Builders used polybutylene pipe in 1996. Superior got here quickly and replaced my line very professionally. Thank you Superior and shame on you Bowen Builders for your greed.
Jason arrived on on time. The initial problem was a pin hole leak in a copper pipe. Upon surveying the leak location, he spotted about 5 additional leaks adjacent to the first. He further found the household water pressure was much higher than it should have been. The water heaters, while working, were over a good useful life. Put all together with a history of pin hole leaks over the last few years, we decided to upgrade the water heaters and related new piping and of course, fix the leaks. Jason was very thorough and worked very expediently; taking two 50 gallon tanks out and bring in 2 new ones. All the while he kept his work sites orderly, bringing in what he needed at the time it was needed and clearing out debris from first sight before mobbing onto the next.I am very pleased with his expert and professional style he brought to the job. He definitely reflects extremely well upon the professionalism of Superior Plumbing Services!
Best service I ever had from a plumping company. Josh was extremely knowledgeable and he explained what and how he is going to perform the work beforehand. He was courteous, very professional, and quick. I definitely will use the Superior Plumbing Service in the future for all my plumping needs without hesitation. Thank you Josh.
Jeremy Langley
4 years ago
Joel was professional and punctual. He diagnosed my issue immediately and completed the job in less than an hour. He did an excellent job and was very knowledgeable. I will be using Superior Plumbing for all my plumbing needs going forward.
Sherry Sawicki.
4 years ago
This is the second time I have had to use Superior plumbing and both times Jason Hendricks was my plumber. He is awesome,!! First of all he is prompt, dependable, and very courteous. He goes out of his way to make repairs as soon as possible and as less stressful. Hopefully I won’t need a plumber in the near future, but highly recommend Superior and Jason.
Karen Ferguson
4 years ago
We had a problem with our hot water heater and on Friday we called several plumbing places and one had a recording and the other could not come until after the holiday. Superior was able to come out first thing Saturday morning. Seth notified us that he was coming and identified the problem right away and gave us a quote and fixed the problem promptly. I was impressed with the overall experience with Superior Plumbing and would use them again without hesitation.
Superior Plumbing and especially Guillermo are awesome.I made a call in the morning, and they were able to setup a time the same day to replace a leaking water heater. Guillermo was very professional, explaining the new county codes, work he was required to do, and took his time to make sure I understood the new installation and address any questions I had. I'd definitely call Superior and Guillermo again with out a second thought.
Meredith Crawford
a year ago
It would be great if companies could clone Jason! I have had multiple service providers come out this week for various things, and each has done a half a** job…until today. I was thoroughly impressed by his work ethic, knowledge and experience. He solutioned with me to find an option that I was comfortable with (which is rare) and successfully delivered with no surprises (also rare).I hardly ever leave reviews, but my experiences with Superior Plumbing have always been positive!
John Ashworth
2 months ago
Carson very knowledgeable pleasant Would css as lol this service again
Daniel McClendon
a month ago
Our toilet has the same problem we paid over $300 to fix, but their warranty was only for 30 days, which seems poor.
I have used Superior Plumbing numerous times over the last 15+ years. They have always been excellent. Joel Anthis was here today. He was very professional, knowledgeable and fixed our leak in a timely manner. Will definitely be calling Superior again.
Ray Sharpton
10 months ago
I am very happy and satisfied with Jason Gallagher, Master Plumber from Superior Plumbing and his fellow plumber, Ronnie Warsop. I give Jason and Ronnie five stars for remarkable service. They worked very hard removing my water heater and replacing it with a new 36-n lo-boy A. O. Smith electric water heater in a very tight condo space. They were prompt, professional, kind, knowledgeable, and truly a Master Plumber. I appreciated the frequent updates and explanations before and after photos showing the water heater labels and pipes and electrical connections. It showed all of the labor intensive work that was performed in a small area to work in. Thank you, Jason and Ronnie, for helping me. Sincerely, Ray Sharpton.
Joel did a fantastic job replacing our two water heaters yesterday. He managed to cleanup the convoluted piping originally installed by the builder and correct some issues with how the builder originally configured our recirculation pump. His expertise and professionalism were a refreshing surprise and something I no longer take for granted in the service industry.Great job, Joel, and thank you for your service!
Gwinnett Wilson
6 years ago
Joel was very courteous and knowledgeable. He explained what was going to happen. He was prompt and did not waste any time getting the job done. I would recommend him to any of my friends. 5 stars for Superior Plumbing and Joel.
Keith found problem with water heater and then found an additional problem. 35 yo water regulator was bad and needed replacement. Both problems fixed in two hours and neatly done. Keith has a good customer service skill and was very knowledgeable in his job. Will use superior again (and try to request Keith)... Jerry White, Lithia Springs
Juila Crisler
5 years ago
1st off, my call was answered by a person not a machine. She was very professional, answered all my questions quickly & efficiently. The plumber Keith, was on time with his arrival being proceeded by a phone call. He inspected both issues & provided an estimate prior to beginning work. Tried to negotiate one of the prices down, however he stated they were set by his office and could not be changed. Decided to go ahead anyway & he completed both repairs in a timely fashion. I was very happy with the job he had done, as everything worked as if brand new. Additionally he left no old parts, stains, grease marks or trash of any kind behind. When he presented the invoice, there was a discount off the original price. He had called his office & they agreed to lowering the price mainly due to the speed of his work. Great doing business with Superior from start to finish......
Michael Turner
2 months ago
Parker installed a kitchen faucet for us last week. We supplied the faucet. It took him about an hour to install. The charge? $558.18. The faucet seems to work fine, but there is simply no justification for charging that much for labor on a faucet installation. When I questioned the charge, Parker (and Jay, when I called Superior) assured me that Parker's supervisor Keith would contact me to discuss. It's been a week, and no Keith. I won't be calling Superior again.
Lynita Henderson
7 months ago
This repair person with only 1 year experience used PVC pipe to replace an outside faucet. I went to disconnect the hose from the faucet and the entire faucet came off of the wall. Leaving water gushing out of my house. I had to call another plumbing service to repair the shotty work that was done. That faucet should have been attached with metal and not PVC. I had to pay another company to come out and repair/replace the faucet and pay several hundred more dollars because I never received a call back from inferior after leaving a voice message. Plus he insisted on replacing something that goes above my hot water heater stating it was not up to code when it was approved as correctly installed by Gwinnett county.
Seth was great and the young man with him repaired a valve on the water heater. Both were very professional and explained the process. I was very pleased!
Scheduled a consultation for water heater replacement. The agent seemed knowledgeable and thorough. I just didn't like the fact that they charge for an estimate while many other companies still offer free estimates. 4.5 stars
Jason was professional, quoted me when he first arrived and then proceeded to remove the old water heater and put in a new one. Ours was very old and out of code, so he had to change the plumbing, put in new valves and install it to today's code. He also changed out the piping and reduced pressure to the outside water valves, which now prevents a drip. Great job all around and with one visit. Nice guy, very professional and took care of business!
Michael Halbreich
5 years ago
I had my first dealing with Superior Plumbing today. I tried reaching out to two other companies first only to be told they couldn’t help on a Saturday or that they would first be able to get to me next week. Superior, however, said they would have someone call me and send a repairman before the end of the day. 30 minutes later I got a call to say a repairman was on his way. The work, professionalism, honesty and promptness of this company is unusual and unsurpassed in it’s excellence. In particular, I want to thank the technician who came out to my home. His name is Guillermo and he was as knowledgeable, friendly, respectful and competent as anyone with whom I have ever had do repair work. I urge you to use this company. Do not look any further as this place s a level of quality and care you won’t find elsewhere. Thank you, Superior Plumbing and you too, Guillermo.
Superior Plumbing did an excellent job! They were very professional in their scheduling and service. Paul replaced our water heater. He arrived on time, assessed our problem and showed us the exact prices as they were listed in his system. Everything was clear as to pricing with no surprises at the end! I appreciate the up front clarity as to exactly what the customer can expect to receive for the price. Paul was very polite and professional. He installed the new water heater efficiently and left a clean area upon completion. I will definitely recommend Paul and Superior to any of my friends and neighbors who need plumbing services in the future!
Our 50 gal hot water heater began leaking around 5:30pm. It began flooding our finished basement. While throwing beach towels on the floor, I called Superior in a panic. Jay B. Took my call and was immediately assuring. He got the necessary information quickly and then informed me he had someone that could be at our house within the hour. Jay communicated who was dispatched, Paul A., and that he should arrive within an hour. Upon arrival he greeted me and asked me to show him our issue. He looked everything over and discussed the repair with me before beginning. Paul had everything necessary to make the replacement/repair on his truck. He worked several hours straight (after normal hours, at night) to finish and took the time to show me the repairs. He made sure I knew how to operate the new water heater by demonstrating the start up/lighting process. He checked to ensure the water pressure was correct as well as confirming there were no leaks. And last but not least, he asked if I had any questions or concerns as he gathered the old parts, his tools and removed the floor protection he placed from our door to the back room where he made the repairs. We settled the tab and I was sure to shake Paul's hand and voice my appreciation. A bad situation, at an equally bad time, was completely handled with great customer service and skill.
Ronnie Barnett
5 years ago
Erik arrived within the scheduled time frame. The office called and kept me updated on any possible delay, as well as an arrival time when he was on his way. Erik was professional and did a great job diagnosing the problem. Will definitely Use Superior again!
Julie Kabakoff
2 years ago
Bill really helped us out! Our shower drain was significantly blocked, and he knew exactly how to clean it out and fix it! After we previously tried many methods to unclog the drain (including baking soda/vinegar) we realized we needed professional help! Bill was lovely and very quick! He arrived early and got straight to work, helping us in no time! Thank you very much for such great service and professionalism!
Gregory Shenton
3 years ago
These guys are awesome. Professional. Knowledgeable. Responsive. They walked us through what we needed to do immediately over the phone when our hot water heater burst and then physically got to us quickly. Superior Plumbing should be your first call!
Found source of leak in crawl space and was offered option of dealing with it myself before we pursue a more expensive option. I am going to try and deal with it first. I appreciate their honesty. Jason the technician was very professional, knowledgeable and answered all my questions. I will be using Superior Plumbing for my future plumbing needs. Great first impression.
We called on Saturday morning and they dispatched Scott who arrived on time and was extremely thorough and professional. He worked hard to trace and find a pinhole leak that caused water damage to our floor and sub-floor. Thank you so much, Superior, for being readily available and providing great help at an honest, fair price.
Professional front line employees. However unprofessional management.Superior Plumbings prices are nearly double compared to smaller plumbing companies.When calling Superior Plumbing I was trying to get a rough estimate as to the cost of installing a basement sump pump or a basement ejector pump, both of which have similar installation times. I was told that they charge by the job and not by the hour. I should have stopped there. However I decided to let them show in person so I could get an estimate. Within two minutes I was given a quote for just over $1100, for a two hour install; this was only for installation since I provided the pump. I paid the $60 service fee and declined the service.After calling back and explaining that my time was wasted asking why I couldn't have been giving this estimate or any information as to the cost (since it is a flat rate) over the phone the service manager called me. He let me get about a minute into my story before he cuts me off by saying I hate to be rude but then goes on a minute long tirade. He questioned any plumbers competence who could give me rough estimate over the phone. I called around and within 20 minutes found two other plumbers (smaller businesses) who gave me a range of prices both of which were $400-$500 less expensive.
Sherry Anderson
a year ago
Had a water leak located outside of the home. Tucker was very professional and helped us with our options. The team came and actually had to dig a 6 ft hole to get to the leak. Fixed the leak with precision. Even though, they had to dig such a big hole in the yard with a back hole digger - after they got done you would have never have known they were there…yard was fixed back the way it was before. I want to thank Tucker, Monti and their entire team. Excellent job and I would recommend them.
KITCHEN REFRIGERATOR WATER LINE:Contacted Superior to have a new stainless steel water line installed from the basement to a new refrigerator in the kitchen above. Replacement for an older plastic line. Very responsive with sending a person out the next day and earlier than targeted. Robert did a great job using good safety practices throughout the time at our home. The picture and bio before his arrival helped with knowing who was to perform the work and his background.The finished job was done excellently. A new line installed with updated connections improved water volume and moved for easier future access. Will contact Superior for future plumbing needs.
David was very professional, gave me a fair price and got the job done quickly. I would highly recommend him. I was very impressed with the customer service staff at Superior Plumbing. So glad I called them.
Linda Crenshaw
7 months ago
Andrew was awesome! My dog loved him! He was very professional and was quick to fix my shower faucet and get water back on!
They’re a great company and I’ll definitely use them again!
The company was able to send someone out the next morning to look at my problem and get me an estimate and schedule the work. They do a great job sending you confirmation of the appointment, showing you who will actually be coming out and calling you 30 minutes before their actual arrival time. So far so good.
Ashley Backman
8 months ago
The plumber, Seth, was very professional. But your company’s prices are ludicrous. Almost $500 for about 45 minutes to check out the toilet. Ludicrous and totally unreasonable. They charged me $480 just to tell me they couldn’t repair the toilet and that I needed a whole new toilet.
We were very appreciative of our certified plumber’s professionalism and can do attitude.The customer rep and dispatcher was quite helpful and accommodating when we asked them to add additional work requests for the house call.The professionally certified plumber, Jason Gallagher made every effort in investigating the situation. He performed his due diligence prior to providing his assessment and next steps for resolving our plumbing issues.He was very personable while practicing safe distance measures. He gladly offered insights on the issues we asked about and was willing to walk us through all steps in solving them before performing any services. We highly recommend Superior Plumbing. They were recommended to us by my in-laws. Now I’m confirming they are one of the best service based experiences for something that you don’t ideally want to go through on a regular basis.
Julie Kimberly
a month ago
Jeremy was very professional and patiently answered all of our questions.
I called at 8 am and Superior was able to have someone here by 9:30 am. Super professional and thorough with their repair and pricing explanation. The price for my repair was higher than any pricing estimate I saw online for the same job, but in all honesty, I am willing to pay more for the level of service and professionalism I receive from Superior.
Pascale Bourne
3 weeks ago
This is unfortunately the third time we’ve had to use Superior Plumbing with all the issues we’ve had with the builder grade system used in our house. Each plumber has been knowledgeable, respectful, prompt and skilled. Shout out to Blake, our most recent plumber.The answering service and schedulers follow through and get the jobs assigned in a timely manner. I pray we don’t have to use them again, but highly recommend this company!
Wonderful experience yet again with Superior! This time Jason Hendricks came out and he was super knowledgeable, professional, and he did a through and clean job of my water heater replacement. I was that lucky person at 530am going downstairs to get laundry and SQUISH (insert choice words here)! I immediately called Superior and they were able to have someone to my house in 5 hours. Can’t say enough great things about this company. Yes, you may pay a little more, but the peace of mind, knowledge and professionalism is top notch. Thanks, Jason!
Trey at Superior Plumbing Services came and helped resolve a chronic leak. He was thorough in checking everything and methodical in finding and fixing the problem. He and the company have been good about following up until the problem was completely solved. This leak was tough to find and required multiple visits to make sure that the problem was completely solved. Trey was great to work with. He and Superior are highly recommended.
Arrived on time, determined the water leak issue and replaced a faulty garbage disposal. Very pleasant and professional.
kelli pinkston
6 years ago
After coming out and finding the issue, David was very prompt in getting my service scheduled. David was very professional and thorough. He explained what needed to be done and he communicated with me throughout the process. I would highly recommend Superior Plumbing/David for any plumbing needs. Also, Emily was very professional and understanding when calling to make an appt. Overall, great company with reasonable prices and a great staff.
Nick was great! My wife and I noticed a stain on the ceiling in the kitchen on the first floor. Directly above is the Master Bathroom. Nick came in, quickly diagnosed the cause of the stain (loose toilet and broken flange). He also told me of a corroded water valve that needed to be replaced, but it could wait a few months. Very courteous, and did the job in an hour from the time he arrived to the time he left. Put us at ease, so thank you Superior and Nick!
Same day appt. within hours of my call. Josh C. was awesome! He came prepared with all the materials he needed to diagnose and fix the problem. Josh explained the issue and fix in layperson terms. For Superior and Owner accountability, pictures and videos were made of the pre- and post-repair. Up and running in less than 2 hours!
Fantastic team. The first plumbing company I called about a bathtub issue wanted to break my tile and rip out drywall to fix the issue. So happy I called Superior for a second opinion. They were able to fix the issue within 15 minutes, no construction required, likely saving me thousands of dollars. The knowledge level of these guys is stellar. Definitely the professionals you want!
Keith Reineke
5 years ago
We would definitely recommend Superior Plumbing and call them again if necessary. The call to let me know Erick was on his way and the email providing a picture and background was unexpected and a nice touch! We requested an estimate and after a thorough assessment discussed the options. Honest and knowledgeable, Erick helped us make the decision to go forward with installation the same day. Within a matter of hours, we have hot water again! Friendly and professional, conscientious of hard wood floors and decor, all is shiny and new and clean. Thanks!Job well done!
Estimate today. Technician Travis was thorough and explained in detail what has to be done. He was very professional. Will recommend this company in the future.After getting a second estimate. I decided to let Superior Plumbing do the work. I am very pleased with the job. It was a big job. Technician Travis worked through his lunch to get the job done. Line had to be cut out and re-ran. Great job Travis.
I had two water stains on my kitchen ceiling. Guillermo neatly cut holes in the ceiling, diagnosed the issues, fixed the issues, and cleaned the work area completely. If not for the holes in the ceiling, I'd never know he was here. He was pleasant and professional and I will request him should I have issues in the future.
Everything about the experience was efficient including all employees and even vision software. Our lead man Dallas was patient with our many questions, also knowledgeable and a pleasure to work with !!
Wes was excellent! In fact he did not need to do anything. Turns out our neighborhood pool is on Septic and not Sewer like I had thought. He knew what to ask and look for and instead of charging for work that did not need to be done he recommended an excellent Septic company who fixed us up.I will definitely contact Superior the next time i need plumbing work done.
Joel arrived on time. He asked what was going on. I explained. He said he would take a look and let me know what he found. He identified the issue, advised what it would cost and began the work. This is the second time we have used Superior Plumbing. I hope I don't have to but I would call them again if needed.
Chantay Foley
6 years ago
GREAT service! Easy scheduling. Office called twice with time frame updates for the plumber. Friendly, clean, and well spoken plumber. Showed up on time and was very knowledgeable. Got the repair done quickly and left no mess! I would highly recommend using Jason H at Superior Plumbing!
Felecia Gibbs
6 years ago
Superior Plumbing... superior service. Emily and Ken provided excellent service from my first call (thanks Emily) to Ken's diagnosis and repair. Ken was prompt, professional, and gave me confidence that he could fix our problems. I will definitely use Superior Plumbing in the future.Just an update... I have used Superior for two more services since this original review. One was a small installation job done by Erik and the other an extensive replacement of a major drain pipe by Monte C. They both did excellent work. I have had three different plumbers from Superior and felt each time that they diagnosed the problem efficiently, took time to explain the procedures, alternatives, and prices. I couldn't be happier with the service I have received from Superior.
Samantha Mann
5 years ago
I like Superior's upfront pricing. Joel was very professional and explained the two options for my water heater issues. He arrived on time and completed the job quickly.1/23/2018Guillermo was very professional and explained our options fully. He installed a new water heater for us and was a pleasure to work with.
Judith Revere
2 months ago
Excellent, Excellent service, concerns for Superior work for repair concerns. Numerous plumbers have come to my home and inadequate service and supervisor have had to come and complete the service repairs. I have as of this never to call for a complaint. Thank you Superior For Excellent service and especially my service technician Seth.
neetu nichani
3 years ago
Consultation Visit Review:Paul was very professional,Knowledgeable &honest! He looked at the issues I had with my sump pump and explained everything very patiently.The best part about this consultation I didn't have to change the sump pump system, because it hadn't failed yet ( I like the honesty). I have a price quote for the job if the sump pump fails.Their prices came in much lower than other companies.So now I know they are Fairly priced.I will definitely be using Superior Plumbing for all my plumbing work.
Labor Day weekend we had our water heater break. He was here within an hour. It had to be replaced and everything was on the truck. Within a couple hours the new one was installed and working. Very professional and courteous. I would definitely recommend them for any plumbing services.
Yolanda Clark
4 years ago
Keith and Trey were awesome! Arrived on time very knowledgeable and completed the job very quickly. This is my third time using superior and very pleased with their work. Although this was a reschedule from a few weeks ago when they had to cancel my appointment. Keith and Trey make up for it. If you want the job done right call Superior!!
Keith Batchelor
6 years ago
Great experience! Came within a couple of hours after I called. Diagnosed the issue and repaired it. Never really want to have to call for a plumber but Superior Plumbing has met our expectations the last week. We also had a slow leak last week which they handle in a timely manner.
I've been using Superior Plumbing for about 8 years. They have always been very professional and friendly. No, they are not the cheapest but the work they do is great. Recently I had a pipe break outside our home and I called Superior. Paige walked me through turning off the water at the street. Thank you! I then made an appointment for 8-11 AM the next day. At 7:00 AM I received a phone call that Tom was on the way. Tom arrived at about 7:30 and was finished by 9:00. Tom explained everything he did and left the site neat and as clean as Georgia red clay can be.Well done!I highly recommend Superior Plumbing.
Ashley Campbell
9 months ago
Issue wasn't fixed. About $2000 later and the manager won't return my calls. I have used them a bunch, so am very disappointed by this (non)response. Do not recommend.
janet e jones
2 years ago
I should have known based on how unprofessional the customer service representative was that this would not be a great experience scheduling an appointment with this company.On day of arrival , The technician was very unprofessional. He lollygaged around my house so that he could be here long enough to make it look like he arrived in the system. He did not give me a consultation so I asked him to leave so that I don’t have to pay a service charge since he literally did not preform any services. He then told me that he would make up an estimate. No thanks bye.
Katherine Zanaty
3 years ago
Superior was recommended to us by our plumber who could not do work on service mains. They responded immediately to our request as our water pipe in front of our home was broken. John D. was at our home in just over an hour, and gave us options for repair or replacement along with pros/cons. He repaired everything this afternoon, working late to make sure we would be able to turn our water back on. The repair is great and you can’t even tell where he had to dig up the yard. Excellent review and would highly recommend them!
Called Superior and they sent out someone within 45 mins to look at my leak. Next day, Guillermo came to my house to replace the pressure valve and then helped us with the installation of a new water heater which was needed. That’s the guy you want to come to your house and do the work, as well as walk through what’s happening. Appreciate his direct, no non-sense approach. Takes his job seriously and works hard at it.
They were fast to answer my inquiry and had all of the supplies and tools needed to complete the job same day. Installed a new water heater and fixed a faulty shower fixture. The technician was knowledgeable and friendly and cleaned up everything before he left. This was not my 1st experience with Superior and it is service like that, that will make me think about them again for my next plumbing need.
Superior provided same day service and handled two plumbing problems (sump pump replacement and exterior faucet replacement) with ease. They are not typically the lowest cost plumber but getting a quality job serviced quickly is worth the money. I have used them before for water heater replacement and will use them for future needs.
Superior Plumbing is always exceptional! Madison was really helpful and called us back when an earlier appointment became available. Cliff B. did quick, professional, great work of our plumbing issue.
Superior Plumbing has been so gracious to help the special needs community! My son has definitely benefited from the experiences that their generosity has allowed. The people at Superior have always been first class! Friendly and supportive every time! Thank you to all involved
David Goodrich
6 years ago
I was very impressed with Shane. He was kind, very courteous, and very knowledgeable. He fixed the problem in a short period of time. He gave us advice for future use.Amy insured that a plumber would be out at our house. She was very courteous on the phone. She gave a timeframe that a plumber would be at the house and the company was on time. I have used Superior for over20 years and always have been satisfied.
Alfredo Ortiz
2 years ago
Detected a leak on the water heater last night. I called in the morning, and Ken was here an hour later. He worked fast, no distractions and with purpose. And the work looks really clean and professional. Fixed other minor piping arrangement issues that could have caused problems later on. Expensive but high quality.
Sue Groszkiewicz
3 years ago
Eric was on time, courteous and first asked to review each area of concern with us. He took time to understand each of our issues and asked important questions. Then he provided an accurate estimate of the services needed. Eric knew we wanted a dishwasher installed so he first checked the pressure regulator for water entering our home. We recently purchased our home and are getting used to it. We found out the pressure regulator was set to 120 and it should be no more than 80. Had Eric not checked that, it would have caused damage to the new appliances we were installing (dishwasher, hot water heater). Also, while installing the dishwasher, Eric noted parts were missing and there were signs that it was not a new dishwasher. We purchased this dishwasher from a big box retailer at their discount store marked as last year's model for 1/2 price. We are returning it because it appears to have been a refurbished dishwasher - it has water marks and other now obvious signs that it refurbished rather than last year's model marked down. That's unfortunate because over the years we have purchased 90% of our appliances from this big box retailer and they sent us to their discount store to buy the model we did because that was the model we wanted. Eric repaired all of our plumbing issues (our list had 7 items on it) and saved us from long term damage if we had just let the big box retailer installed the dishwasher. Thank you Eric and Superior Plumbing.
Robert Williams
2 months ago
Zack, who has been at my house before, did, as always, a wonderful job! Both He, and Superior Plumbing, are very professional, thorough and courteous. I will have Zack back to do any future plumbing work. Have used Superior Plumbing for 20+ years for numerous jobs and it’s a great and reliable company.
Deborah Calvin
2 months ago
Parker was very professional and polite. He explained everything to me and went over what to watch for in the future. Appointment was easy to schedule and on time!
Had a clogged sewer line which would normally not be an emergency but we were leaving out of country and had to wash clothes, take shower and use bathroom. Seth showed up on time first thing in the morning. Went straight to work got rid of the clog (a grease ball), put everything back and cleaned up. Very happy and can leave now without worrying.
Marian Sasscer
3 years ago
Superior was very responsive, same-day service, and they came during the timeframe that they said they would. Joel, The plumber technician, went about his two tasks skillfully and efficiently while checking for other possible root cause problems. He was helpful, cheerful, and personable. Our issues were resolved and the functionality we now have is better than ever.
Neal Whittingham
7 years ago
Jason did a fantastic job. He was very professional, resolved problems quickly. He reviewed all faucets and toilets, and only repaired what was needed. Prices were reasonable, and prices quoted and warrantee was agreed upon before work started. I would use Superior plumbing and Jason for all our plumbing needs. This is a 5 star company who stands behind their work, and Jason is a 5 star plumber.
Zakia Vazquez
4 years ago
At 6 a, we woke up to a leak in our ceiling in the kitchen. Of course we panicked, it only being a few days before Christmas. I work at LGE Community Credit Union and Superior Plumbing is a close local business in the community. So I felt safe going with them. Customer service and communication were great. We had an apt for betwewn 10-12 that morning and a our Plumber Seth arrived before that window which was great! He was absolutely awesome! Arrived earlier then expected. Diagnosed the problem quickly and fixed it. He was personable and answered all my questions. He also fixed our phantom flushing toilet while he was here. The pricing seemed a little high, but I was expected that from other reviews. It wasn't terrible though. I would call them again.
Ken responded to an emergency clog at our house. He fixed the issue promptly and went above by ensuring that we wouldn’t have any repeat issues in the future. I was very pleased with our service.
Ken with Superior Plumbing did a wonderful job installing our new hot water heater. He was polite, professional and very knowledgeable. We are very pleased.
Dianna Hellmann
3 years ago
Superior Plumbing was superior in every way. They installed an instant hot water dispenser as well as several minor plumbing issues in our home. They came out the day I called them also. It has been a long time since I’ve had a service professional as courteous and helpful as Brent.
Margie Diamond
a year ago
Joel and Carson arrived early and went right to work. They explained what they were doing and why. They were professional, but also personable. Thank you, gentlemen, for doing such a great job! Will definately call Superior Plumbing again.
Eleni Simmons
a month ago
The tech arrived a few minutes early. He was knowledge and he did a very nice job & cleaned up afterwards, He removed my disposal at my request and cautioned me afterwards about not using the switch anymore & recommended getting an electrician out to cut off the power to the switch, I had a disposal removed at my former residence & was not given any warning about the power for the switch. It made me even more glad that I called Superior.
We have had Superior do several jobs for us. Melissa was courteous and kept us informed of arrival time. I would say she went out of her way. Tom was very professional and did a great job. I would highly recommend Superior Plumbing.
A pipe burst upstairs this morning and we had a flood through to the downstairs. Most plumbers couldn't even make out today but Jason was at my house about 3 hrs after I spoke with Madison who was very professional, polite and helpful. Jason was also very polite and professional as well as honest and trustworthy. He was quick, clean and a pleasure to work with. I will use Superior again if needed and I will recommend them highly as well.
The tech was professional and did a great job. Superior Plumbing should be embarrassed at their current price gouging. I had a tub facet and sink faucet drip. Replaced a few minor parts and 1 hour of service for over $700. Next time I’ll just look at a YouTube video and go The Home Depot for the $40 in parts and do it myself.
wayne steve
10 months ago
Excellent Job, Justen was very Professional and Knowledgeable,
I would recommend him to anyone. Superior Plumbing has done jobs for me for 15 years.
wendy sullivan
9 months ago
The experience was excellent. They diagnosed our water feed line leak and had a team out in a few days to repair it. The plumbers were professional, courteous and worked through difficult weather conditions. We are very pleased we used Superior Plumbing.
Jason came and solved my water pressure issue plus provided several recommendations on some other issues I was having. Great service from start to finish.
Michele Thompson
5 years ago
The staff is very knowledgeable & friendly. The service was very good from the time I picked up the phone to schedule an appointment to the time my repair was completed. I appreciated the call the day of my appointment advising me that the plumber was on the way & the email sharing his photo & bio.
Bridgett Long
3 months ago
These guys came out same day. They helped me troubleshoot my washer issues and made sure there were no leaks with drain. They were kind to answer a million questions I had and educated me on what to do should this issue happen again. I could not ask for better service. I will use them again.
Superior Plumbing lives up to their name. I had a garbage disposal replaced. The technician was prompt, courteous, and fast. He also recommended what plumbing fixtures to get for my kitchen renovation. I would definitely use them again.
Linda Morrisson
4 years ago
After a long marriage I have been alone for 7 years. When I need major home or yard repairs, I often feel vendors try to take advantage by exaggerating needed repairs. Seth was not at all suspect...he explained very patiently why I needed a new hot water heater. He installed it and fixed a few other things. He arrived one time and seemed very efficient.I, as a long time Cobb County teacher, I also appreciate Superior's support of the public education...a great Cobb County company.
Now, I have used thier services for the 2nd time, on my home this time. Very happy with everything. Brent did a great job. As my home gets older, I am glad Superior is available to keep it young!. ..First time using Superior Plumbing, and will again. Ken did a great job taking care of my Mom's home. Truly Top Shelf service. Thank you!
Anne Landers
3 months ago
Jason was professional, on time and respectful. Explained everything to my satisfaction. Thank you for good work!!
Anna King-Jones
4 years ago
Everything that needed to be done was explained to me before it was done. Their was 3 different things Jason had to do. He completed all the work and didn't leave until he was sure that everything was working as it should. I am very very pleased. The young lady that I spoke with to make the appointment was nice and helpful. If need plumbing work I will call Superior Plumbing.
Andrew Norman
3 years ago
Great experience with Superior this weekend. Had a plumbing emergency Friday and they were available to come within an hour. Justin was very professional and explained everything well. Glad to have a company like this that we feel comfortable using again.
Had an emergency with an exterior pipe bursting on a Friday afternoon. They arrived within an hour and fixed it quickly.
Had a water pressure issue and reached out to several companies. Sure, Superior just happened to be only ~8% more expensive, but once Jason Hendricks showed up, I would have been ok paying 25% more. His knowledge, expertise and recommendations were exactly what I needed to feel comfortable with a decision. His confidence reassured me that I made the right choice and Superior’s availability, professionalism and customer service doubled down my level of comfort. Ultimate it was my water pressure release valve as I suspected, but glad I had a professional to second my assumption and make the repair…..in under an hour I might add. Thanks Jason and thanks Superior!
Karmen Crowder
2 years ago
Justin arrived right on time. I had a few issues that another plumber never came back to resolve. I showed Justin what it was and he knew exactly how to fix it. It was refreshing to know this time it would be fixed once and for all. He was nice, and fixed everything in aboit an hour. Thank you Justin and Superior Plumbing! You all will be my first call for future plumbing issues!
Paul Williams
7 years ago
The reason I was so happy with my service was that Emily told me when to expect the plumber. A short time later, I was called as asked if they could come earlier and I said that would be great. Kevin came as promised and went through my description of the problem. He did some checks and told me what he thought my problem was and that it would cost this much. He fixed our problem and everything was completed professionally with a very positive attitude. I have come to rely on this level of service with Superior Plumbing.
Superior answered my emergency call promptly and professionally. Within an hour and a half, the plumber was at my house precisely on time. However, Superior was kind enough to call me half an hour early to confirm the technician was on the way. Seth P. was courteous and kind (he even helped the mailman out of a pinch!), and he solved an ugly sewer problem. He took the time to go through all of the issues my new house was having and he quickly and accurately assessed the problems and fixed them. I definitely recommend Superior.
We had a terrific experience with Superior Plumbing. Darryl Dickson was our licensed plumber. He arrived on time, performed the repairs we needed, and did a great clean up. I now have a permanent plumbing service after using the neighborhood plumber and never being happy with the result. Superior Plumbing delivers service the way it should be... professional and affordable. HIGHLY RECOMMEND!!!!
Discovered a water leak close to the slab that was beyond my DIY capabilities. Dispatch sent out a technician within two hours. Jason arrived and was able to fix the leak. Jason was extremely polite, professional, and knowledgeable. My experience with Jason made me comfortable in choosing Superior plumbing for future leak repairs that are beyond my capabilities.
Both guys sent to the house to fix our kitchen sink were great, very polite and personable. The did a complete job and even though they had some issue with their equipment they had a back up ready to go. Our older house even gave them a new encounter acorns in the pipes. Thank you all for quick response.
Debbie Jenkins
6 years ago
My experience was very good. Superior was able to get me scheduled quickly, they sent a pre-visit email with a picture of my serviceman and they called the morning of the visit to alert me to Darryl's arrival.During the visit, Darryl explained all his actions. He was able to complete the repair because the truck was well stocked and some suggestions for future repairs.I do think the repairs were a bit pricey for the the materials that were installed and the time required to make the repair. However. I would consider using this company in the future.
Everyone at Superior Plumbing were very responsive to my issues and me personal schedule. They let me know when David was on his way. He checked things out quickly and gave me my options. He quickly fixed the problems and made sure that I was satisfied that everything was working properly before he left. I would definitely recommend Superior Plumbing to anyone.
Gordon Bartel
6 years ago
I used Superior in May of this year. Superior was the third business I called to replace a leaking water heater. I provided the capacity and BTU of the existing unit. Since I was able to contain the water it wasn't urgent. The representative arrived the next day with the replacement tank on the truck that matched the spec's of my existing tank. The tech checked the water pressure and found it to be high at 85 psi (65 psi is preferred) and suggested replacing the original water regulator valve. I agreed at which time he provided a quote which also included a permit fee for the county to do a follow up inspection after the install. The replacement took a couple of hours and looked very clean when it was completed. The cost was higher than expected at over $2000 but that included a $400 regulator and a new master shutoff ball valve which were soldered in the existing copper plumbing. Regarding the cost, the tank is a 10 year warranty vs. the 6 year units that can be installed for less. I used review sites to check Superior out which as expected had many good reviews and I also wanted a company I felt would be around in the event I had an issue in the future. So I guess I was also paying for peace of mind, at least that is what I am telling myself. I would definitely use Superior again in the future.
Wanda Phillips
9 months ago
Our Tech. Carson Weaver was excellent, could not ask for better service, so polite and keep us informed about what he was doing. We will use Superior Plumbing again because of the service he provided.
Johnathon Templeman
6 years ago
Jay from Superior Plumbing was absolutely fantastic. On time, friendly, patient and extremely thorough, he had all of our problems taken care of in a hurry. Would highly recommend these guys for your plumbing needs!
Just want to share what an outstanding experience I had with Superior Plumbing. I called regarding a non emergency issue & was given an appointment the next morning for a small pipe leak. Joel showed up on time, listened, evaluated & gave me an estimate within a few minutes. The job was completed quickly , he showed me the work & cleaned up before he left. Joel made it easy to address an issue that could have gotten much worse. Many thanks!
Seth and his son were EXCELLENT! Arrived on time. Explained what and why he was doing things. I asked for additional service after his arrival and he was able to do that as well. Strongest recommendation for Seth and Superior!!!
Replaced tankless water heater. Very knowledgeable & friendly. Completed removal of old unit & replaced with new unit. Amazing efficiency in completion in a relatively short time!
We were very pleased with our experience using Superior Plumbing. Seth was our plumber. He was able to quickly determine the cause of our plumbing issue and had all the parts on his truck to finish the job. We made the right choice in using Superior Plumbing and will contact them in the future for any additional plumbing needs.
Shirley Quarles
2 years ago
Joel serviced my home today and provided a fantastic job in resolving my plumbing issue. Joel was timely, professional, and displayed a high level of knowledge and skills as he went about addressing the problem. I will definitely use Superior Plumbing again and specifically request Joel to return if a new plumbing problem should arise.
Frankie Fitch
11 months ago
Andrew came on-time was professional and very pleasant. He knew the area so he was not driving around. He is a very nice young man who worked very quickly and competently. I appreciate your help and will be using your services in the future.
I called to schedule a same day urgent visit and Parker showed up 2 hours later (wow!). It was the day before Thanksgiving and we were hosting the extended family for the holiday in 24 hours. Parker was very professional, a good communicator and very patient - he represents the Superior brand wonderfully and fixed my kitchen faucet and bathtub issues. Kudos to Superior for employing Parker and for answering my urgent same day service call!
Kathy Dishman
3 years ago
Joel A. from Superior Plumbing provided a very professional service from beginning to end to fix our problem bathroom leak. He arrived on time and proceeded to diagnose the problem and explained in full detail the costs for repair. His 23 years as a master plumber have served him and his customers in an exemplary manner. It was as pleasant and courteous service call as we have ever had. For superior service call Superior Plumbing and ask for Joel, you will not be disappointed.
Jonathan Chen
11 months ago
I had a plumber by the name of Jason come out to look at my toilet issue and to quote me on a replacement. He explained everything so well and was very friendly. He answered all of my questions and went above and beyond to make sure I understood everything. After the entire process, I was confident that the job would be done well and scheduled an appointment for next week. Thank you Jason and thank you superior!Jason did a great job with the toilet installation. He was a true professional throughout the entire job from my initial quote to the installation.
Michael Corkum
3 years ago
We have used Superior for numerous plumbing issues over the past few years . It is easy to get an appointment and the Technicians are always timely. They work efficiently and are particular about cleaning up after the job in done. They have consistently provided a high quality of service. While other services may be cheaper, we prefer a quality job and they have always lived up to our expectations.
The Superior team did an excellent job on our outdoor water pipe leak. They were responsive, communicated every step to us and did a great job restoring our property after completing the job. Highly recommend.
Ashley Muntean
7 months ago
We had an emergency plumbing need and Superior Plumbing was able to schedule an appointment for us for 2 hours later. Luckily, we didn’t have to wait for our appointment as they had a plumber who was able to get to us within 45 minutes of my call. Keith was professional, informative and quick to fix our damaged pipe that was causing a small flood in our front yard. Everything was identified, resolved, and paid for before the end range of our original appointment time. Cannot recommend them enough!
Chuck Armbrust-Kohler
2 years ago
3/25/21: We were so pleased with the previous work that we called Superior back for our most recent issues. Our plumber today was Anesti and he was fantastic! Generous with his knowledge and skilled in his craft, Anesti put me at ease and delivered top- notch work. Had him provide estimates for several other (slightly less critical) plumbing jobs - we will absolutely be bringing him back out soon!After asking around for plumbing recommendations we got great feedback for Superior. Certainly justified. Paige was helpful in online chat and made service setup easy; Cliff gave me all the facts about our circumstances so I could make an informed decision.
Proud American63
2 months ago
Andrew showed up on time and took care of the problem. Very pleased he was able to come out early in the morning after calling the night before. Superior accommadated our schedule very well.
Ramesh Chellaton
3 years ago
Superior Plumbing came in to diagnose/fix a main pipe burst. They were quick to pick the phone and set the schedule. And the office followed up to let me know that the tech was running late.The tech's recommendation was to replace the entire mainline to the house which was many $$$.I decided to have replaced the damaged section rather than the entire line for fewer $$.I do appreciate Superior Plumbing coming out so quickly.
Had a major puddle under my sink, which seemed like it might be the garbage disposal. Called a bit after 600 in the afternoon. Had someone before 1000 the next day. Nice guy, new disposal, new throat, tests to make sure nothing else wrong. Nice!
Holly Tuchman
3 years ago
Seth was awesome and extremely helpful. Fixed and looked at all my issues and handled. Also leak happened over weekend and they were at my home first thing Monday morning. Superior Plumbing is great!!
Trish Lanford
4 years ago
Keith was on time and was very attentive to all of our requests. He finished the job in a very reasonable time. Keith is a great representative for Superior Plumbing Services. We will definitely use Superior again when needed.
The plumbers were on-time to start the work and worked very efficiently and did a good job. Will use them again. However, when I was told that the TOTAL charge was to be $359, I assumed that included the service charge. Their service reps should be more specific when they quote the TOTAL charge.
Scott J took great care of us. Very nice guy, knowledgeable, worked really hard and stayed late until the job was done. Great experience. They are probably a little more expensive than smaller companies but in residential work, you get what you pay for.
Excellent service - Anesti talked through everything patiently and thoroughly with me. He was a professional in every sense of the word. He even took the time to look at a few items I had concerns about but had not specifically requested service. Absolutely amazing service .
Bob Campbell
7 months ago
Excellent job! Keith fixed split pipe in garage that burst 6 days ago. Even showed me how to turn water on/off at the street. Top notch service!
amanda thomas
5 years ago
Brent with Superior Plumbing was perfect! He was on time and knowledgeable about what needed to be done. Brent told me about how long my repair would take and he even finished early. Great experience. Thank you.
We have used their services several times over the years. We have always been happy with price and service. However this service we were quoted around $ 4800 for replacing two 50 gallon water heaters. We think it is too high. Giving them benefit of doubt may be that is what it costs nowadays
Jenny Stebbins
4 years ago
When I called Superior Plumbing yesterday, Jay was very courteous. He was swamped, but asked if he could call back within 15 minutes and then did exactly that. He arranged to have Ken D. come out the very next morning. Jay called this morning to let us know that Ken would arrive at 8:30, and again, that's exactly what happened. Ken was courteous, professional and thorough. He gave us a reasonable estimate to complete the work and then completed it for less than his estimate. He was fast and efficient, and then took the time to explain some additional preventive maintenance work we could do ourselves to prevent problems in the future. All in all, we are very pleased with this experience from beginning to end and would highly recommend this company and these individuals to others.
Ansley Riedel
3 weeks ago
Our shower valve suddenly failed on a Friday night and we had to cut off the water in the whole house. I called around 8:30pm and after a short hold I was able to speak with Debi who scheduled service call the next morning. They called first thing the next morning with time frame for Jeremy of 10-12 but called again that he could come sooner! Fast, responsive and most importantly quick repair and we were able to turn our water back on!
I used Superior to replace my water main which had split. I found their services to be excellent and the workmanship excellent. They arrived on schedule and were did the work for exactly what they quoted. They brought a team of workers and completed the job well within the estimated time. There was no messing around and they had excellent equipment to get the job done. Every person on the team was a professional with an extremely pleasant attitude. I am pleased to have water back and the final installation in my house looks great. I can highly recommend Ronnie as a plumber. He explained everything that was going to happen and how much it would cost before he started. He was always willing to explain anything that was going on during the work. Ronnie also listened to my requests for where piping should be placed, so I could better place equipment after the piping was installed.If you want a professional job, with no excuses, I highly recommend Superior and Ronnie. Simply turnkey.
Superior Plumbing was great, very professional. They were able to move appointment up and made call to verify they could do so. Paul came out, very friendly and informative, work was completed and cleaned up in quick time! Would recommend to all my friends.
Michael Henderson
4 months ago
Jason was very informative and considerate of our situation. He really made my wife feel at ease with the issues we were facing and explained them completely. Would highly recommend Superior and Jason!
Absolutely amazing. Had 3 other plumbing companies to come out and check the problem but Superior was the only one that had correctly identify the issue. David Burkhead the Master Plumber overhauled about half of my parking lot to replace the bad pipes with new ones and it only took 2 days as promised. The price was more than reasonable and they did a wonderful job on it.I would highly recommend Superior Plumbing to anyone and feel confident that they would be treated with professionalism, expertise and courtesy.
Alexandria Pate
3 months ago
Mike was amazing and professional. Would definitely use them again
They were able to get a plumber out the next day. They sent the name of the plumber with his picture. Justin was very knowledgeable and I felt very comfort following his advice.
Houston Suura
3 years ago
Jason came out and knew exactly what the situation was regarding the water leak I recently experienced. He went right to work and repaired the leak coming from a bathroom feeder line in a timely manner.What impressed me about Jason was his thorough explanation of the expected charges for his service, his appraisal of the situation and how he was going to fix the leak. He kept me appraised of every step he took and when the job was finished he showed me the cause of the leak and how he repaired it. He told me he would get the job the done within an hour and he did! And he left the work site clean when finished.This is the third plumbing service call with Superior Plumbing. I am pleased with their quality of service and their expediency in getting the job done. Jason definitely exemplifies their policy for quick, quality service.
Professional, responsive and was on time. I was very satisfied with the work. Highly recommend their services.
I had a tree removed the day prior and the crew used heavy equipment. Afterwards there was water in the yard and I worried that they had damaged the line from my house to the sewer. Josh came out quickly and was able to find the clean out points in the long sewer line and inspect the pipe to ensure that it was intact and in no need of repair. I’ll be able to sleep tonight. There was a lot of digging and looking and manual labour involved, and he was epic.
William Toedtemeier
4 years ago
Paul did a fantastic job for me. I needed to have two 50 gallon water heaters replaced as well as an additional 1/4 valve added to run a water line to my humidifier. The entire job took about 8 hours. Paul was extremely thorough, took the time to explain what he was doing and why, was meticulously cleaning up the job site the entire time he was working in my home. Paul is an excellent plumber, does it correctly the first time and to top it off he is a nice guy. I would totally recommend him for any plumbing job that you have.
I got my appointment with same day service ,extremely not common these days. So glad I paid attention to the Billboard! The Repair work was done very professionally and efficiently by Joel . Highly recommend Superior Plumbing and would definitely use for future Plumbing needs
Ernie Eichenbaum
3 years ago
Joel came exactly on time, listened to our concern and conducted a detailed diagnosis.He addressed each of our concerns directly and was generous with his time, explaining what he was doing at every step.All concerns are solved. This was our first experience with the firm; we are a happy Superior Plumbing customer
Heather Riggs
4 months ago
We had a fantastic experience with Superior, who we called out to take care of some to-do’s in advance of listing my MIL’s condo. Our plumber, Zack Freeman, was an absolute delight - knowledgeable, honest, and very friendly. He did excellent work and we were beyond satisfied with his job well done. We have used Superior in the past, and will certainly use them again in the future.
Jason was very knowledgeable and experienced. He completed the job very quickly and made alternate solutions on other issues. He was very professional and worked very clean. I have used Superior Plumbing quite a few times before and was never let down on the work they performed. You get what you pay for. I would use them again and ask for Jason H.
Melissa Paul
2 months ago
The technician was AMAZING!! He was professional, polite and knew exactly what he was doing. Even finished earlier than anticipated and cleaned up his mess. I would definitely be using this company again and hopefully I get the same awesome technician. 5 star service indeed
Called on a Saturday morning about 7:30 AM with a main waterline leak and water to home was secured. My request for service was quickly processed and Keith had completed the job before 9:30 AM. Price seemed reasonable and was at the lower end of range seen online. Will go to Superior the next time I have a plumbing issue.
Torrance Gordon
6 months ago
Superior plumbing did a great job! Sink leak was repaired and I was happy they could schedule me so quickly.
Lorrain Federman
3 years ago
The first time we needed some plumbing work done, our experience with Jason was excellent, so when we needed more work done in a different bathroom, we specifically requested him. Jason is a professional - he does the job well, efficiently, suggests solutions and looks for ways to save us money, which is one of the reasons I will always turn to him for work of this kind. Jason has our highest recommendation.
Jason is absolutely the Best! I am having showings to sell my house and Jason was able to respond quickly and solve my problems in a matter of a few hours. Thank you very much to Jason and Superior Plumbing!!
Steve Cawthon
10 months ago
Andrew Cunningham did the most impressive job today. He installed a new dishwasher, and the work is seamless. I suggest requesting him for your work.
Beverley Demetrius
2 months ago
From the time I called to schedule a toilet repair to the time the job was completed, the service was superior and professional.
I have used Superior Plumbing for years and would highly recommend them for their work.
Donna Willaert
a year ago
Service man knew the problem right away just by my description of symptoms. Repair was completed in less than an hour, checked and verified working properly before he left. Not the cheapest, but for the quality and reliability, it's good value and no headaches.
Spencer Curtis
2 years ago
We had Joel A. come out to our home at 8am on a Saturday morning. He assessed the issue and recommended we get a new water heater. He was the nicest, most professional guy to work with and I couldn’t speak more highly about his work and him as a person. Joel did a wonderful job and we would recommend Superior Plumbing and Joel any day of the week. Thank you so much!
Keith was on time, called ahead, very tidy and knowledgeable. He helped us make a plan for keeping on top of our plumbing needs in our new home.
Megan Onubogu
6 years ago
I am very pleased with the service I received from Brent! He was very knowledgeable and honest about possible causes of our issue. He was extremely professional. I also love the company's policy of sending info about your technician before he arrives, so that you know who to expect. My family will be using them from now on. I strongly recommend them for plumbing services!
Leslie Maske
10 months ago
Justin did great job. Fix a leak we had in our office. Check out water pressure & fix issue with pipes to our main shower & dripping tub facet in guest bathroom. Very pleased with the service
Tom Griswold
2 months ago
Andrew was very efficient. He arrived early and quickly provided a solution to our problem. We were more than satisfied.
Andrew Swimmer
5 years ago
Mike was great. I do most of my own work but just didn't have the time and needed a pressure regulator installed. He worked very neat and thoughtfully, so the job was done how I would have done it. He answered a ton of questions and thoroughly checked everything impacted by the sudden spike in pressure. The rates were reasonable. I asked him to wait a few minutes after all the work was done so i could check a few more things i hadnt mentioned earlier, and he was happy to do so, vs needing to rush to the next job. I appreciated that. Great guy, great work.
Jacinda Agantovich
a year ago
Parker was great. Showed up on time and the company calls ahead so you know exactly when they will be arriving. He assessed the issue quickly and we decided to replace our garbage disposal. All the equipment was on the truck so it was fixed in no time. Amazing experience
I feel confident in the products, knowledge and services offered by Superior. The plumber I got clearly knew how to do everything, was able to educate me and the quality of his work looks extremely good to my untrained eye. He was there all day and diligently did his job while I did mine and made the whole experience easy and painless. The work is expensive, imo, but you get what you pay for in life and I have no issue paying for quality service I can trust my home on.
Superior Plumbing provided a quick and professional response to our plumbing issue. From the courteousness of the initial phone call to the fast and professional service I received from Paul, the experience was better than expected. Paul listened to my needs and quickly provided a solution at a reasonable price. I will definitely recommend Paul & Superior to anyone who asks.
Eric came to our facility and, after assessing the problem, provided a few options to move forward (with honesty and noting potential outcomes of each option.) His work was neat, quick and was sensitive to the flow of our business.
Will definitely call on again if another issue arises.
Carol Phillips
2 months ago
Jason was great! Highly recommend Superior Plumbing! Professional work and all questions answered with a smile.
Margaret Dozier
3 years ago
Seth arrived right on time.He checked out all my concerns and fixed everything that needed attention and told me not to be concerned about one of them. I really appreciated that.He was so nice and professional and I wouldn’t hesitate to recommend him and Superior.Thank you!
Brian Newsome
a month ago
Keith H., the master plumber who came to my home, was able to quickly locate the leak in my ceiling, diagnose the problem, and repair the damaged pipe quickly. He was courteous, very knowledgeable, and completed the work in less than an hour, including clean up. I like calling Superior, knowing the job will be done right the first time.A second visit from Superior Plumbing to fix two leaks on copper pipes in my living room ceiling today (an unrelated job). Justen did a great job identifying the problem, fixed it with sound repairs and put our concerns about the water leaks at ease. He was polite, professional, and explained everything clearly. I would highly recommend he and Superior Plumbing!
Rebecca Folden
a month ago
Great, quick service from Seth! Very thankful for prompt, efficient service!!
I called Superior at 11 am and by 3 pm my plumbing issue had been resolved! I received all-around excellent service, from my initial call with Jay B. until Jason S. had completed the job. Speaking of Jason, a special mention for him as he was professional, efficient, skilled and personable. Neither here nor there but Jason and I quickly made the connection that we come from the same area of the world, which was unexpected and certainly comforting -- I knew that he would be excellent, since a lot of us from this place typically are! ;)
Donald B Stormo
a year ago
Jason did an excellent job for us in repairing a water line that affected our dining room ceiling. He arrived on time and he quickly discovered our problem (a leak in the waterline). Then, Jason replaced a section of the leaking pipe and checked the results. The leak was stopped and we were back to normal within 2 hours. We would absolutely use Jason & Superior again. Thanks.
I was well pleased with the team. Monte was a true professional and alsosomeone who cared that the work was completed correctly in the shortest time possible.He was genuinely concerned that I was pleased with the final product. I would recommend Superior Plumbing to my friends.Aubrey Reed
Bill Ziegler
9 months ago
Joel is very good about explaining what needs to be done & what our options were. He’s always working; never wastes time. Very professional & very knowledgeable & very polite. We recommend Superior Plumbing - and Joel at their company - to all of our friends & anyone who asks us for a plumber to use.
RiotGrrrl Loves Grapes
6 years ago
Overall my experience with superior plumbing was fantastic. Spoke to Moe he was informative and courteous.Our experience with Tim was great. He came on time, did a great job fixing our water heater. The service was prompt. He was very upfront about pricing and what was wrong with our water heater. I will definitely be using them in the future for our plumbing needs.
My service was outstanding. Jason was punctual, knowledgeable, and patiently explained what the major job of repiping my home would entail. He's very amiable and professional.
Allison Hager
2 years ago
Appreciate the safety checks and being honest about what does not need to be replaced. Wore mask the whole time. Tested everything before he left. Wonderful same day service. I’ve used them several times since 2015 and always have excellent service by these very nice professionals.
Nancy Van Buskirk
3 years ago
We had a new water-heater installed and the installers, John D., and Mitchell M., were knowledgeable, professional and friendly. They knew what to do to organize the spaghetti of piping that was installed by the builders. They had a very tight space to fit the heater in and had no trouble getting the heater we wanted to fit. They made sure we were happy and cleaned up after they were done.
Keith did an amazing job replacing my hot water heater. Had an unexpected break down and called Superior, they were helping me same day. Very professional and polite. Cleaned up area before leaving.
Plumber Justin was courteous, professional and prompt. I’m waiting to see if Superior follows up on a repair they could not complete today due to not having a part for our Delta Fixture. They committed to finding a faucet cylinder replacement. It could take 2 weeks. But They did replace Pressure Relief Valve and fixed two other issues. They will come back out to replace the part once they find it. Overall excellent so far!
We called Superior Plumbing and they were able to arrive within 2 hours of my call. They arrived on time and Justen was very professional. He was about to let me know what was going on, what he would do and the cost associated. He also noticed some other stuff within my home that he could help if we wanted (it was a very low pressure situation.) Justen went above and beyond what I was expecting. I would recommend Superior plumbing to anyone looking for plumbing services.
Zack was great. Dealt with my problem in a professional manner… Thanks!
Darlene Berry
4 years ago
Superior Plumbing responds to your plumbing needs with integrity and respect. Seth has an awesome approach on customer service. He arrives promptly within the windows of time set forth, and he's very knowledgeable. We appreciate the way we're treated by Superior Plumbing.Tommie & Darlene Berry
The team from Superior Plumbing couldn't have been better! They were professional, timely, efficient and did exactly what was needed. My sewer line had root intrusions - not an unheard of problem until you get to the fact that the repair required a 17' dig!In the course of one day, the repair was completed and my yard was restored to almost perfect condition.I hope I won't need Cliff, Monte and the rest of the team any time soon, but if I do I have complete confidence in the results!!!
Wayne was great. I called at 9 AM and felt fortunate to have the plumber arrive only two hours later. Also, the pinhole in the copper pipe was located in the worst possible place, but Wayne tackled the challenge! Thank you, Superior!
Nick came out and fixed our wounded master toilet. He did an awesome job, extremely personable and someone I would trust doing any plumbing job I needed done. He is a total asset to Superior Plumbing!
Zack was on time, professional, and super friendly. He also did not hesitate to do additional work that we needed done. Our issues were fixed neatly and in a timely manner. Thank you!
Louise Phillips
8 months ago
Jason was great! He inspected all my plumbing, found and showed me where the leak was. Explained everything to me. Repaired. He was very nice, friendly, knowledgeable and helpful. Jason gets an A+!!!
Ronda Brown
11 months ago
I gave a 5 star review initially because I was fooled by how friendly and I thought informative the technician was to me. After showing the photos taken and the toilet that was removed from my home to other plumbers, I realized I was robbed! I was told I was paying a fee for a fully stocked truck to come to my home. Only for the technician to tell me he didn’t have the seal I would need. He actually told me he didn’t have all the parts to do a rebuild (the other plumbers told me I only needed a seal). I didn’t need a rebuild. He quoted over $1200 to do work and told me he wouldn’t be able to finish it that day. However, he could put in a new toilet for over $900. I paid it and learned that every other plumber I spoke to, Home Depot, and Lowes charge less that half what they charged me. I’m a new homeowner, literally less than a week, and had no idea. I will never use them again!
Everything about our experience with Superior was excellent. Jason was very nice and knowledgeable. He made us feel as though he really cared about our plumbing problem. Great work! Moe got us scheduled, and Jason rebuilt 2 toilets and now they are as quiet as a mouse!
Great expierence from start to finish. Which was refreshing, considering the times. They had Seth and his partner out that afternoon. They gave excellent customer service, diagnosed the issue quickly, and had the parts to fix multiple issues that day. Having just moved here we've been getting a lot of services done and are always weeks out if not more, so the fact that I called that morning and they were out and had it fixed that day, bravo. Thank you.
Liz Castaldini
2 years ago
Jason is sheer perfection. He came in and went right to work investigating. He found the problem and told me what he could do. He went right to work. He had everything on the truck. He took care of it all within a few hours. He was smart, professional and kind. He was a delightful person. I could not be more pleased. He referred me to Archer Restoration. They are coming Monday. Candice was very efficient. She answered my email and text right away. I was amazed. Thank you very much.
Nick was terrific! And the service work we have always gotten from superior has been great as well. But the estimate for the replacement water heater was just too high. We would’ve paid a little more for superior’s service, but we couldn’t justify that much more.
Tanya Wilson
4 months ago
I am thankful for Shawn and the woman that helped get him to my home so fast. Shawn was a problem solver and explained to me every step so that I would understand what was going on with my repair. Thank you so much for all of the help 🙂.
Becky Oppenheimer
9 months ago
I called with an emergency. They were at my house within an hour, and Justen was great. Explained everything, fixed my issue quickly, and identified the source of the problem, and fixed that as well.
Jason G. was very personable, professional, knowledgeable and able. He fixed everything in just a few hours. We now consider him our go-to plumber with Superior Plumbing.
Jacqueline Janus
7 years ago
Paul is the second plumber sent from Superior Plumbing to fix some drain pipe problems in my home and he did a great job. He showed up on time and on a weekend, was very confident and competent, and did great work. This makes two for two good experiences with Superior Plumbing. With a 36 yr old home, I am glad to I found a great plumbing service.
Linda McCord
3 months ago
Efficient service available immediately after my call. I will always use them.
Nick and Parker came out to investigate an overfilling toilet and looked at the neighbor's ceiling downstairs (water had dripped through). They came on time, were professional, fixed the repair in my guest bath that was done incorrectly last summer by a HomeAdvisor plumber, and it was a positive experience. I will definitely use Superior Plumbing again!
Linda Smith
11 months ago
The outside water service was completely replaced and Superior Plumbing did an exceptional job. Several of my neighbors also had this done and the majority agree that I had the most professional installation.
Seth and Cory were fantastic.! I was quote by another. Plumbing Company $3,600.00 to replace an 8 year old water heater. Seth and Cory took the time to evaluate the situation and found it was just a leaky valve. They saved me over $3,000.00 !! Next time Superior Plumbing Services will be my first and only choice for all of my plumbing needs !!
Ken was great. Found my problem . Right away I thought I had in my crawl space. But I didn't. Thank you again a hundred times.their is the so-so companies. And there is the ones that know what they are doing.
Barbara Lusk
6 months ago
Jason Hendricks has done all my work. He does a great job & has excellent customer service.
Andrew Dvorak
2 years ago
Ronnie was a very professional, punctual, and polite technician. He and his team performed a difficult job. He took the time to educate me all along the way. I appreciate the way he conducted his business. He also fixed and improved any plumbing area he touched in our house. I would recommend Ronnie.
When we needed plumbing services, we looked around for a company with the best ratings. Superior Plumbing lives up to its name. From the initial call to the finish product, it was a superior experience. Darryl Dickson was able to diagnose the root cause of our problem and had the parts and time to fix the issue on the spot, quickly and efficiently. He was very professional and knowledgeable. We would definitely recommend Superior Plumbing Services!
Jay St. George
4 weeks ago
Great work and very considerate. Andrew went the extra mile to ensure the work was done well and exceeded expectations.
Marilyn Hartl
6 years ago
Easy to get appointment, arrived exactly on time, explained what needed to be done, then when the water heater was installed, gave me explicit directions on starting it, cleaning the filter, etc. I am very pleased with Seth's expertise and thoroughness. Will definitely call Superior when I have other plumbing problems. Thank you so much!
This is the second time I've used Superior Plumbing for my home, found them initially as a reccomendation from a friend. Now I think most of the builder issues in my home have been solved...at least the obvious ones. Love the way Superior's business is set up, very organized. The customer service reps are all very helpful and professional when making appointments. When you get near to the time someone is to arrive they call and let you know someone is on the way, or they'll call and give updates if you're getting farther into the service window. The plumbers who helped me out on both occasions were friendly, explained things well, answered my questions in detail, provided estimates before doing the work, and made sure everything was completed properly and I was satisfied before leaving. This visit Brent helped with the partial rebuild of 2 toilets. He was quick, efficient, friendly, and fixed the issue without any difficulty. Great company, will definitely keep them as my go to plumbers!
Seth did a great job assessing the problem with the leak in our kitchen ceiling. He quickly fixed the problem, cleaned up after the repair, and left no trace he was there (other than the hole in the ceiling). Highly recommend using Superior and in particular Seth.
This company always provides a call beforehand alerting you that the plumber is en route, and arrives timely to the minute. We have had the pleasure of working with Mitchell for multiple visits. He is an extremely knowledgeable, courteous professional that provides very fast, efficient work. We also appreciate the COVID-19 related precautions. Truly Superior service.
Amy was very professional when scheduling my service call. She was able to schedule a plumber in a timely fashion and was great to talk with on the phone. Brent the plumber who made the service call was outstanding. He did a thorough set of leak tests and evaluations, expalained the purpose of the tests and the results. He gave helpful recommendations for next steps if required and provided information and contacts if next steps were required. I was very pleased and hhighly recommend Superior for any of your plumbing needs.
Bruce Herrick
6 years ago
What a great experience in a time when i needed it most. Jason H was prompt and made me feel very comfortable about my plumbing issue. He ran down the steps and remedy to fix it efficiently and cost effective for my needs. He quickly did the work and cleaned the work site. i am very pleased with Jason's work and the Superior Plumbing staff that set up my appointment. I will use them for all my plumbing needs and recommend them to everyone!. Thanks again Jason!!
Amber Saniatan
11 months ago
Jason showed up on time, was very professional and got the job done quickly. He installed a regulator on our gas meter because we are upgrading the meter to accommodate a pool heater. He checked the gas appliances when the work was complete and wore shoe coverings in the house which I appreciate. He also checked out our current water heater and gave me an idea of what would need to be done when we upgrade ours. The whole process was seamless. I really like the text updates the company sends out!
Sandra Michaels
6 years ago
Seth P came today to change our water filters under the sink. Within minutes he could identify what we needed and quoted the price. We are so appreciative of his experience level. Again, within no time he had changed the water filters and was finished. His professionalism and experience allowed him to complete the job in no time. Another job well done by Superior Plumbing. This is only our 2nd time using Superior and each time we have been very pleased. We will use Superior Plumbing again in the future.
Lorraine Bowen
2 years ago
Technician, Seth was very knowledgeable and, courteous while explaining the job to me in laymen terms. The end results was to my satisfaction and he completed the job in a timely manner. I highly recommend Superior Plumbing if you want to get the job done right the FIRST time. Seth is most definitely an asset to this company. Thank Superior Plumbing!!! 🙏🏽
This is the 2nd time I have used Superior Plumbing and could not be happier. Seth my technician was on time and very efficient. He not only fixed my plumbing issue, but he pointed out some areas that could have been dangerous. Seth was very professional and courteous and I will ask for him every time I use Superior Plumbing. You have a jewel in Seth P. Signed a very satisfied Customer!
***Working with Superior was a pleasure. This is our 2nd need for their services and we could not be more pleased. Communications with the scheduler were well done since we needed to postpone a day due to weather. Davis was first rate. He explained everything and successfully found the leak we had. In spite of less than than good field conditions (mud & roots) he successfully found and repaired our water line leak.You guys are super stars!Jim Kelly (Decatur Ga) April 2019*** This is our 3rd use of Superior Plumbing. The contact Carolyn did a good job keeping us informed on the Techs arrival and he arrived in the window specified.Michael B. did a great job. He ran into an unexpected issue in replacing a faucet. There was not only tight conditions, but also an unknown and unseen detail obstructing the faucet lock nut under the sink. Michael solved the problem, and the faucet looks and works great. Thanks Michael, and Superior.Jim Kelly (Decatur Ga) January 2020
Sid Robinson
4 months ago
Woke up to water leak. Superior Plumbing got someone out in 22 minutes. Handled leak and corrected 2 additional issues following inspection. Shawn took time to explain all found issues, prices and reasons. He even gave opportunity for me to only choose emergent portions to fix, as some of what he found was not an emergency (I still got that work done though - my choice with no pressure).
Cheryl Holcombe
3 months ago
Great experience with Superior Plumbing today. Mike Mcnamara communicated with me in a very professional manner. He was on time, answered all my questions and was a very very nice gentleman. I will definitely go with Superior Plumbing for all my plumbing needs. I will also request Mike McNamara bethe person sent to do the repairs. Thank you Mike and Superior Plumbing !!Cheryl Holcombe
We had a groan coming from our pipes (we named her Moaning Myrtle and wanted her gone). Keith came out and while he was here I asked him to look at a couple of other things. He adjusted the water pressure and told me the other things were fine. Myrtle is gone and no charge more than the dispatch fee. I am impressed. He could have told me I needed to replace my pressure regulator for $500 and I would have done it. He could have added work on the other issues we talked about that didn’t need them. I wouldn’t have known. I’ve heard the commercials where they claim to be honest and now I know. They will be my first call for plumbing issues from now on.
Randy Futral
7 months ago
Performed difficult work around on burst pipe due to extreme cold. Plumber found a way and we are so thankful to have water again after 5 days without.
Great repair service! We just needed two leaky faucets repaired, but Superior was able to come the next morning. Joel was on time, right at the beginning of the two hour window. He quickly repaired the two faucets and took the time to explain the repair process as he went along. Very friendly and professional. Will use them again!
Excellent job & done right the first time. Guillermo was extremely professional, explained the problem, and options. No scare tactics to up-sell. Love that I received a call & text (including a picture) to let me know who was coming to my house .Would definitely recommend.
Joel was on time and quickly determined the source of my water leak. He repaired the leak coming into the house along with another valve that was leaking. He was friendly, courteous and professional. I will be happy to use Superior Plumbing in the future.
Mindy DiSalvo
a month ago
Jason was on time, courteous, professional, and detailed. He explained what the problem was, how he planes to fix the problem, and summarized the procedure. What fantastic customer service!
Superior was on the VERY high end of all prices I could find on the Internet. That said, our technician, Jason, was professional in every respect. He showed us everything he was going to do before he did it, and provided pictures of the way correctly installed and properly functioning parts should look and function BEFORE looking at our parts. Jason also gave us the price of everything he was going to do BEFORE doing anything. We are very confident that everything he did was legitimately needed and was installed properly. Again, however, the price for services was very high. I also think the $79 trip charge should be included IF services are performed. I don't think we should have to pay $600 to install a new toilet and flange IN ADDITION TO a $79 trip charge.
Andrew was very professional and on time for the dispatch call as well as the actual service work-day. He was able to complete the work same day but I opted to reschedule due to my own schedule. He explained his repair process, timing, and also sent before and after pictures. The price was very fair. Andrew's thoroughness and professionalism was very much appreciated! I would definitely recommend Superior Plumbing to anyone having issues.
Wes was my service provider today. He was on time, called before he arrived and go right to work on my problem. He had exceptional customer service and his quality of work was excellent. thank you Superior for sending him. I have always received excellent service and responsiveness from Superior. I highly recommend them.
Perry Farnsworth
3 years ago
David did a great job. He took care of several problems on this visit and was especially careful when having to cut into a piece of wallboard which had just been installed and painted earlier that day. Very professional and competent. I've used Superior foe years and always had excellent results.
Melissa Gardner
5 months ago
A great experience from beginning phone call to the end of this visit. Andrew is awesome. Very thorough, pleasant, and knowledgeable. I will continue to use Superior Plumbing.
Mary Thompson
3 years ago
The team from Superior Plumbing was excellent and a pleasure to do business with. I had a leak in the service line from meter to my house. They were extremely knowledgeable and performed the repair quickly with minimal disruption to my landscaping. They were extremely careful to not hit any of my landscape lighting wires and sprinkler systems. I highly recommend this company.
Another great experience. I called this morning and was greeted by a friendly and helpful agent, Amy A, who said that she could send someone right over. Beau B. was at my door within about twenty minutes and was professional. He looked at my toilet, said it was one of two things, quoted a price, which I approved and he was off to work. He quickly fixed the issue and was out of here. He cleaned it up after himself and you couldn't tell he'd been here, other than my toilet was once again working. The bill was exactly what he quoted and a receipt was emailed on the spot. Can't say enough about each experiences that I've had with Superior Plumbing. I would choose them again and again when needed.
Wendell Phillips
4 years ago
My experience with Superior Plumbing was top notch in every way. I engaged Superior through the Chat option on the web site, and they took it from there. Selecting the appointment time was easy, and prior to the date and time, I received two phone calls letting me know that earlier times and dates had opened up. To me, this type of personal care speaks well of Superior's efforts at helpful customer service. The work I needed to have done was accomplished in less than two hours, and I was welcomed to observe the work,, as well as encouraged to ask questions. I am extremely pleased with the finished work, and I can recommend Superior Plumbing to others without reservation.
This is our second time using Superior Plumbing. Both times the service has been impeccable. The technicians are highly responsive, polite, and experts in their field. We will continue to use them!
Outstanding service. Scheduled to have 17 year old hot water heaters replaced. Technician arrived on scheduled and completed the work in the estimated time. He also replaced a bad pressure regulator and the under sized surge protection that was on the system. Seth worked efficiently and explained the plumbing system operation. I was very pleased with the work. Seth represented Superior Plumbing in a very positive manner.Five STARS
Leslie Greenfield
5 years ago
Used twice, both time excellent! We had used another plumbing company the first time we had a need but were not pleased. The next time we used Superior as did many of our neighbors and they were honest and fair and knowledgeable. We had a need to replace one of our toilets and after it was done we realized it was lower than our old one even though we asked if it was the same. They came right back out the same day with apologies and got it right and as crazy as it sounds, I love my toilet!!! Highly recommend Superior!!!!
Mary Campbell
5 years ago
My technician was very professional and courteous! He was very easy and pleasant to talk with. His work was completed in the time-frame discussed. The work areas were left in a very clean order and all waste materials were removed from my premises. I would recommend his services to family and friends!! Leon Campbell
Ronnie and his crew were Great! I will definitely use Superior Plumbing again. They helped us out of a serious sewage line blockage problem in a timely and professional manner. I would recommend Superior Plumbing for any plumbing requirements.
Symone Chavis
5 months ago
I called yesterday,Friday, and they were able to send out someone on a Saturday. He was on time and was professional!!! He installed a new faucet!!! Will use them for any more plumbing needs
Dave came in to replace the water heater, faucet, garbage disposal and fixed a leaking toilet. Very knowledgeable, professional, courteous, experience and friendly guy! He is definitely an asset to the company.Superior Plumbing’s name is befitting because the deliver super job and has earned my recommendation.
Wright Caughman
3 weeks ago
Outstanding work and rapid service by Seth and son to replace faulty kitchen sink. Even gave me options and time to go get replacement and then installed efficiently. Works great now. Thanks
Leslie McGivney
a year ago
Excellent customer serviceBooking appointment after 6pm for first thing next morning. Text when tech was leaving & estimate for arrival.Jason's explanation about work to be done was thorough and easily understood.Definitely my new plumbing company for the future.
Caryl Newton
10 months ago
Excellent experience! Nick was very knowledgeable and professional. Great communication every step of the way. Repair was for a water main leak and done the same day as our appointment. We appreciate the easy scheduling and prompt response from Superior Plumbing. Highly recommended!
Christopher Lund
9 months ago
Josh was very professional and polite. He explained the situation and did an excellent job of installing the appropriate water heater. As a follow-up to this job, Josh fixed an air vent needed for meeting code standards. He went out of his way to find the piece needed for the job. As usual, his work was excellent.
Liza Thompson
5 years ago
We always have a great experience with Superior Plumbing - they are extremely professional and provide the best service. We recently had our water heater replaced by Jason Hendricks with Superior Plumbing. He was extremely professional, knowledgeable, and easy to work with. He explained every detail and made a very conscious effort to inconvenience us as little as possible. He replaced our water heater quickly and left no trace of his work behind, minus the shiny new water heater, which works great!
Alex Stewart
8 months ago
The Superior office team is super responsive and communicative. They got a plumber, Seth, out to our house extremely quickly to review the job and put together two estimates: one for tank and one for tankless hot water heater. They were ready to install next business day. The system they use to communicate with clients, Service Titan I believe, was great because I knew exactly who was coming out and the location data told me exactly when they would be here.Seth and his apprentice were super professional and their craftsmanship is impeccable. They were on time. There were never any roadblocks or issues during installation, just getting the job done quickly and getting out. So glad I called these folks.
Theresa Miller
2 years ago
Both Jason H and Jason S did a great job, showed up on time addressed our issues professionally. Gave 4 star due to a small pipe fix that didn’t look the same as the pipe did before but was assured we will have no future issues. Will call back for future work.
Ken also installed sink with new garbage disposal. He did excellent work. He also installed a new water pressure valve in theCrawlspace to make certain the pressurestays within proper limits. In addition healso installed a tank above the hot waterheater. Finally, Ken installed all new turnon - turn off valves under all of the sinks.The entire job was done with excellence.We are totally satisfied.
Michael was great! He was professional, knowledgable and friendly. He diagnosed the problem immediately, recommended a solution that made the most sense financially and then he fixed my disposal in under 10 minutes. He also patiently answered all of my questions. Would definitely call him again!
After another company I had used in the past did not return my calls for 2 weeks for toilet repairs, I called Superior. A plumber was scheduled for the next morning and was on time. He was very professional and explained his work in advance and after the repairs were completed. Excellent service at a reasonable price. Superior gets my highest recommendation and my future plumbing work when needed.
Jason Christensen
a year ago
Superior has been out to my place three times now. The first time for a water main, the second for a water heater the third time for my water pressure regulator valve. The company is great to deal with. Jason, who handled my WH and WPRV took his time answering my many questions, and then went to action. I'm very satisfied with his workmanship, his professionalism and kind demeanor, and his willingness to stand by his work. He takes pride in his work, which is becoming rarer and rarer as the years pass. There are seemingly cheaper plumbers out there, but quality matters. I used a different company for my water heater less than five years ago, and ended up with junk. I don't have the time to mess with that. Superior will get it right the first time, and you can always get a hold of them when you need them.
The crew was excellent & very professional & friendly! The main water line to our house broke & had to be completely replaced. The men were careful not to hit any other utilities while they hand dug the entire line from sidewalk to house & engineered a much better way to install the water pipe than the original builder. Am so grateful they were willing to work in the rain to get the job done quickly for us. Highly recommend Superior Plumbing!
Incredibly simple. Incredibly reliable. I'm happy to have a local business I can rely on for future needs.
Donna Weinstock
4 years ago
The plumbing company was very fast in setting up an appointment for me. Joel did a great job, was thorough and neat. I was veri pleased with Superior Plumbing and will definitely call them again for all my plumbing needs.
Fantastic service.
I am one of those diy people but really could not address the issue i had. Prompt and fix made sense to me. Courteous and cared to not soil carpeting. Will call back for future needs.
Jason showed up early in the time range and quickly diagnosed the problem. He completed the job timely and efficiently. Will call again when needed.
Colbe came out to fix a broken shower faucet. He was quick, courteous, and professional. He could’ve got me for a whole new hardware setup and charged me double. Instead, he only fixed what needed replacement and saved me hundreds! I’ll always use this company!
Julie Moeller
7 months ago
This is the third time we’ve used Superior Plumbing and the second time we have had Jason as our plumber. He is always on time, professional, and knowledgeable. We had a leak from the guest bathroom upstairs. We thought it might be a pipe due to the extremely cold temperatures, but it turned out to be a faulty drainpipe leaking. Dripping the faucets overnight is how the leak started. I highly recommend Superior Plumbing and Jason! Excellent workmanship and reasonable prices!
Crystal Miron
5 years ago
When our water heater sprung a leak and needed immediate replacement, I was glad to hear Superior Plumbing was able to send a plumber out to help us within a few hours. They called to give me notice when the plumber was leaving the job prior to ours, so we would know to expect him soon. Jason H., the plumber, arrived right at the projected time I was given. He was very understanding and courteous of our plight and patiently answered all the questions we had in order to make an informed decision about the replacement water tank.Jason installed the new water heater in just a few hours and took the time to explain to us the functionality of the new heater, since it was different than our previous one. Jason took care to clean up as much of the water as possible with a Shop-Vac before he left, and the garage looked as good, if not better than it did before the leak happened.Superior Plumbing may come in at a higher price than other local plumbers, but you get what you pay for. Their service is fast and reputable, and I have no worries about the installation they provided.
Phillip Cannon
6 years ago
Chris K. was great. He offered me a variety of scenarios while helping me understandthree implications of each option. He's trustworthy and had me back up and running in about an hour.Great guy. I'd recommend him and Superior Plumbing to my friends and family.
Carol Blissitt
3 years ago
We called Superior Plumbing to repair a a toilet in our home. Our service technician was Paul. He arrived promptly at the start of the arrival window we had been given when we placed our call for service. Paul was everything that you want from a service technician who comes to your home. He quickly diagnosed the problem and gave us options for repair. We have a special needs grandson who wanted to watch the repair process. Paul let us know that he was a father and he was used to having children around him. He was more than willing to let our grandson watch him do his work to the delight of our grandson. We were pleased with the price Paul gave us to complete the repairs to our toilet so it could be operational again. We would not hesitate to call Superior Plumbing for any future plumping needs that we might have. Paul is an exemplary employee. If he represents the typical employee at Superior Plumbing, anyone would be in good hands if a service technician from Superior Plumbing came to your home to tackle your plumbing problem.
Joshua Pierce
4 months ago
Ronnie is a Rockstar. Showed up on time, extremely professional but most of all was kind patient and he listened. Love this company. I truly understand why they have so many five-star reviews
Emily Simmons
2 years ago
Had three bids for a water heater replacement. Superior was the only one would checked the size of the unit and advised on size of tank required for code. They also double checked the permit requirements. Detailed quote provided, quick scheduling, and great communication.
Henry Oglesby
3 weeks ago
Superior plumbing is the absolute best company for anything with water! Ask for Blake if you are in the Woodstock or Canton Georgia area! He does a great job and is very friendly!
Responsive, timely, professional, and knowledgable. Mo was easy to schedule with (and timely communicated); while Jason knew his stuff and was informative and polite. Personnel/capability top notch ... but in the ended up using a less expensive path.
Unfortunately the sewer line to the house had issues. Superior was out same day to identify issue and to provide a quote and repair time asap. I have used this Company in the past and the response time and communication and work is top notch. Would not hesitate to use them for any job and this was a big one.
Matt McClendon
3 months ago
They did a great job, quickly, and everybody I dealt with was awesome.
Machelle Mann
6 months ago
Water heater went out, and Superior Plumbing came out right away and replaced it got my hot water back up and running. The technician was awesome and answered all my questions
I was able to schedule a same day appointment and Nick was on-time and professional. He did such a good job that I had him do three other things including changing out my water heating. He was able to solve some problems that eluded two other plumbers!
Ease of setting up appointment, flexible times and great notification during process. Installation was perfect and is taking care of our pressure issues. Paul was very professional and knew what he was doing. Will call Superior for future plumbing work.
Ronald Speagle
6 months ago
A very knowledgeable plumber showed up to look assess the situation and informate what he needed to do about it and we have proceeded from there I'm happy to do business with Superior plumber and will do more if I can
Bala Ranganathan
5 years ago
Noticed a water mark on the ceiling. Called Superior plumbing, got next day appointment. Jason did a great job of finding the leak and fixed in quickly. Very courteous and professional experience. Surely recommend Superior Plumbing and Jason
I had a leak under my kitchen sink. Superior Plumbing was able to quickly schedule an appointment that worked with my schedule. Seth P. was on time, very professional and pleasant, worked quickly and cleaned up when he was done. Awesome job! We will definitely use Superior Plumbing when the need arises again.
John Richardson
6 months ago
Ken has taken great care of our plumbing issues for 3 years now
In an older home that needs continous updating , we are so very thankful, for Superior and Ken and their , Great work!
Everyone at Superior is so helpful and the customer service and sense of urgency is incredible. Justin was so great and was able to solve a plumbing nightmare in our recently purchased home. Justin was very detailed and my husband and I couldn’t be more grateful! I would highly recommend Superior!
Jason Hendricks from Superior Plumbing has been out for two separate calls to our home. Both times we were extremely pleased with Jason's courteousness, as well as his desire to get the job done right. Jason was very willing to explain the details of repairs he was making, and spend extra time ensuring that he had found the root cause of the problem before completing the work. He also has never pressured us for unnecessary/additional work.
Elizabeth Simon
a year ago
I told him up front that it wasn’t a pressure issue because the screeching noise was happening while draining, not during water usage. He insisted we needed the pressure gauge and turnoff valve replaced, a $700 repair. He did that, and it didn’t fix our issue (as I suspected from the beginning). Then he said we needed another $100 repair. Seems like bait and switch. He could have fixed the problem for $100, but ended up getting $800 out of us. I do not trust this company and will not be using them in the future. Overpriced, dishonest, I should file a UDAAP complaint on them.
Brandon Abernathy
3 years ago
We had Scott J. come out to our home and could not have been more impressed with his service and professionalism! He was kind, respective of our time, and told us his honest opinions about the conditions of our plumbing and the problem at hand. He helped us source a more economical solution that fixed the problem right away, rather than selling us on an elaborate solution that would've undoubtedly cost more money. We had another plumbing company consult on our job beforehand, but after hearing Superior Plumbing's expert opinion and prices, they were the easy choice! We trusted Scott and he delivered. Thanks!
Justin was very professional and prompt. Provided good advice on a replacement garbage disposal which I purchased separately and had him install. Also provided other useful info on checking the water pressure in the house. Would definitely use again....
Very quick service after our kitchen faucet broke and leaked water under the sink. I called Superior at 8am and Jason arrived within the hour. He was efficient and helpful, even beginning the repair while my husband got the replacement faucet at Lowes. Thank you, Jason and Superior Plumbing!
Josh was knowledgeable and patient. Very pleasant to deal with.
Anne Levinton
2 years ago
My faucet was leaking after a nozzle fell out. I had already ordered a new faucet and was hoping that Keith could stop the leaking, review the spec sheet for the old and new faucets and confirm the new faucet would fit. Keith got the faucet operational which was a big relief. Now I can use the kitchen sink until the new faucet arrives. He informed me about next steps and was transparent about the cost. Great job
Seth with Superior was great He arrived earlier than expected and was very professional. The price quoted was very expensive and overpriced. For $500 more, we could have bought a new system.
Bonnie Acton
2 months ago
Update, highly satisfied with new issues fixed by Josh Collet on 5/25/23. Not only was he thorough, but he also made it look so good and neat under the sink. In addition, he took all the time necessary to fix a broken pipe that I had been living with for 9 years (not using), and it is SO nice to have that properly functioning. He was courteous, professional, and clearly very capable. Will call again for another project in the near future! Could not be more pleased. I got an answer immediately, and Jason was sent to my home in a very short time. A pinhole leak in my old copper pipe was detected quickly, and work was clearly explained. I was so impressed that I asked him if he could add another repair, and he took care of that quickly as well. He had everything he needed on the truck. He was careful to check everything and verify proper function before leaving. I wish every service could go so smoothly--Jason was great! Thank you, Superior! I will call again and would definitely recommend.
Mr. Moore1711
3 years ago
Michael arrived on time. Was very professional. Explained what needed to be done and gave me options regarding my toilet. I decided to have the toilet replaced. Michael did an excellent job, the work was done precisely, even the cleanup afterwards. Thank you Superior plumbing!!!
Laurence Murphy
4 years ago
What impressed me from the start was how I was handled when I called in for information. The woman I talked with made me fill very comfortable and answered all my questions and made me fell as if I was their most important customer. Ken arrived as scheduled and did a very good job in explaining what needed to be done as well as the cost. He did the job quickly and well and cleaned up after himself.
Courtney Hannor
3 years ago
I called Superior on the day of a kitchen faucet leak and they made time for me! I was extremely appreciative. Jason H. came out and serviced my rental home. He was attentive, punctual, professional, quickly assessed the issue and fixed it. He guided me and explained every step of the process. I have never had a bad experience with Superior and I'm so thankful that they have such quality technicians.
We have used Superior Plumbing multiple times on weekends and weekdays. We have recommended them to friends and neighbors several times. We will recommend them again. They show up on time. They have professional and experienced people. They do the job right the first time. They provide a firm quote upfront. Our most recent experience was installation of a new hot water heater. They had the hot water heater on the truck. There was no waiting for their person to go get one. This made the job much faster.
Extra effort was made to accommodate my schedule. I received a reminder text in there morning and a call when they plumber was on his way. Service was efficient and all my questions were answered. Work was excellent and place was left immaculate. Wish there were more than five stars.
Steve Luxenberg
7 months ago
Jason was prompt and knew exactly what he was doing. He completed the repair quickly and everything works great. Thank you!
Shane Wieberg
4 months ago
Superior Plumbing did a great job responding and quickly fixing the minor leak I discovered. Ken was professional and also gave honest advice on what repair makes the most sense. Thank You!
Nick did an excellent job. He was on time, articulated the solutions needed very well, provided all the installation and service, answered my questions. I got the sense he was a good guy and straight shooter. I’m a happy customer and would recommend Superior Plumbing.
Zack Freeman did an amazing job fixing our plumbing and even gave us additional stuff that was needed for our pipes. He was very professional and patient. His communication was great and answered all of my questions.
I had an emergency situation. Superior Plumbing was on time. They kept me protected during COVID 19 with face mask and social distancing. They are through and professional. They went the extra mile and assess my entire home for free! I would recommend Superior Plumbing and give the a 10!
Deb Budzinski
3 years ago
On time, efficient, top notch work. Joel fixed the problem and assisted in getting the correct parts for my pot filler faucet. This is the second time I have used Superior plumbing for a plumbing issue. Would definitely call again and recommend to friends looking for plumbing services.
Cheryl Boncimino
4 years ago
Justin from Superior Plumbing reinstalled our toilet in the basement after our water damage remediation. He was punctual, efficient, professional, and personable. He made helpful recommendations on our whole system without any sales pitch 😊. The finished product looked better than I expected with a nice caulking finish. I appreciatead Justin's fast cheerful service!
Tommy Williams
6 years ago
Tom Shields did an excellent job repairing the water line in my yard. He was very professional in that he quickly ascertained the proper repair, he was very attentive to ensuring the sod was preserved, and he very accurately met his estimate. He was also prepared in that he had reviewed our customer history prior to arriving. Not critical, but it, in my opinion, bought him familiarity and credibility from the start.Superior Plumbing has done good work for us. I can't say that they're the cheapest, but they have consistently performed quality work at their quoted price.
Michelle Bankhead
3 weeks ago
At 11:30 Alicia scheduled for service to be between 12& 2. Jason came , assessed the situation and took care of our water pressure issue. By 2 pm he was on his way to his next. While it is rare these days, I received great service and professionalism with Superior Plumbing ! Thank you!
Needed two toilets installed - I purchased, just needed install. Labor cost was quoted $400 for first toilet and $300 for second. Absolutely insane quote. Called another plumbing company and got a reasonable quote and happy with the service. I would never recommend a company that price gouges like this. Unbelievable.
Jason was an exceptional professional. I would recommend him to anyone. He’s cordial, kind, efficient, quick, honest, warm, sincere, just a all around good guy and a consummate professional. He serves Superior well. Hold on to him!
Seth was knowledgeable, courteous, and on time. He quickly found the source of my problem, and identified several others in the process that would have turned into even more costly repairs later. The work was done quickly, correctly, and at a much more reasonable price than our last plumber. I will definitely be calling Superior the next time I need a plumber.
Michael Tenery
4 years ago
Jason H. from Superior Plumbing came out and got a new pump installed to get water out of a sink in our basement and reseated a difficult toilet in the same basement that is on concrete and tile. Both jobs had been done 3 and 4 years before by a less reliable company and here I am paying for it again. By the end of the visit I felt confident we won't be having someone out in 3-4 years to fix them again. Jason knows plumbing and we appreciated his service. I should have called Superior first.
nicole swiggett
a year ago
This is the second time we have had Jason come out to diagnose a leak! Always on time, professional, and super kind! We laugh that we now have him on speed dial and will continue to call when problems arise because he’s honest! My husband and I both trust him and Superior Plumbing for all our plumbing needs!
James McCall
5 months ago
Two very skilled, professional, and friendly gentlemen (Seth and his son) solved my problem, and provided sound advice. The company over the past five years has also repaired a pipe pin hole leak, replaced our hot water tank, and replaced our water line from meter into the house. Superior has earned a solid reputation with me.
LaToya Thompson
5 years ago
I love Superior Plumbing! They are always so nice and on time! They do great work and they back it up just in case you do have a problem! I will use them for all of my plumbing needs. Michael B, was very informative and honest with the prices I would recommend him highly to all my friends and family who needs an honest Plumber!!
Jason DeCorte
4 years ago
Jason H was extremely polite, knowledgeable and helpful. He went out of his way to explain in detail so that I understand any potential issues that could arise in the future and to explain the current issue with my expansion tank. I highly recommend him as excellent resource for plumbing and excellent customer service.
Very expensive and unresponsive to multiple phone callsI had a simple cracked pipe between my water meter and sprinkler system. I just has surgery so I could not even get down and turn off the water at the meter, so I called Superior because TrustDale had them ranked high. What a mistake. They charged me over $1000 for 2.5 hours work, of which 1 hour was sitting in the truck waiting for the glue to dry. I even had to call them back to correct a problem with the installation. The more I thought about the cost the more I thought perhaps there is a mistake, at $1000 that is $333/hr and my surgeon did not even charge that much! So, I called them to check the bill. They said the Plumbing Manager would call me back. I waited 3 days, no call, I called back, again told the Plumbing Manager would call me back. Three more days, no call, called them again, same story. No call. 3 more days, called again you are on the list to be called today. No call. I definitely would not recommend using them.
Ellie Shannon
2 months ago
Not only does Superior Plumbing always do excellent work, they send the nicest people out to do the work.
Tucker and his team were extremely professional, upfront about the work to be done and timely.Would certainly recommend Superior Plumbing and use their services again.
I called on Monday and Superior Plumbing was able to get a plumber out to my residence the same day within a few hours. Shawn was very professional and was able to give me a detailed description of my problem and how they would fix it. I would definitely recommend Superior Plumbing for your plumbing needs.
I called Superior because of their rating in Best Picks and very pleased with Christyan's and Beau's communication and explanation of costs for repair before starting. Beau was professional, did a great job, left things clean and neat, and also asked if there were any questions or any other items in the house that I would like him to look at before leaving. I will definitely use them again. Thanks.
Seth was so very attentive, patient, and courteous! I showed him my problem and he explained what he was going to do and the cost. He even offered a couple of helpful tips (e.g., vacuuming the filter at the bottom of my hot water heater - at least yearly). We will ask for him by name the next time we need a Superior Plumber!
Michael Edgeworth
3 years ago
I have an older house and a serious issue with the cast iron. Superior was very responsive to my initial inquiry. They sent Kieth out to look at my issue and give me a quote. Once I approved the quote, Colbe and team came out and removed and replaced my cast iron drain in one day. Great job, professional and solved my problems.
Selena Atkinson
2 years ago
Highly recommend! I rarely write reviews, but Seth was great and truly embodied superior service!! He was prompt, knowledgeable, and had a great sense of humor! Superior plumbing never disappoints and Seth was an excellent representation of Superior Plumbing's service as a business! If you are trying to decide between Superior Plumbing and another company, this is the way to go!
Frederick Siegel
6 years ago
Excellent service. Jay was on time for the appointment, professional, and answered all my questions. His work was excellent and exactly as what was needed to fix our problem. I will definitely use Superior Plumbing again if I need additional work done.
Madison at the call center( I am not sure which one) was fantastic working with me and my crazy schedule.I am also glad the call center now adds the call center tech to the meet the team e mail.Jason was fantastic as well. To tell you how memorable he is - one of my friends saw his business card on the table and volunteered what a great job he had done for her as well.
Melvin arrived AHEAD of schedule! He was pleasant, efficient and explained everything that needed to be done. He answered my questions clearly and without hesitation. The entire appointment from scheduling to completion was top notch. The charges seemed excessive to me, but they were determined by the company, and were menu driven on a small tablet.
Randy Sparks
5 months ago
Joel was outstanding! He quickly diagnosed the issue, fixed the problem without having to replace the unit. Saved me money, but more importantly, my time.
I noticed water leaking from my hot water tank and the toilet nearest to it was making strange high-pitched noises and continuously running. I called Superior Plumbing to make an appointment and it was easy to get one for the date and time I wanted. I got an email from Superior showing a picture of the plumber and office person that were handling my call, which was great. John called when he was on his way and even arrived a little early! As soon as he walked into my house, he put shoe covers on (without my asking!) which I much appreciated since I don't wear shoes in the house. He asked me to describe what was happening and he said: uh-oh--not what you want to hear from the plumber! He inspected my hot water tank and explained what was happening in a way that I could understand. I ended up having to get the whole thing replaced. Not the greatest news but he made it very easy. He was able to get all the equipment and parts the same day and told me to expect about 3-4 hours until completion of the job. He finished everything within the time frame and even cleaned up after his work! This hasn't always been my experience with other home service providers. Payment was easy and I got an emailed receipt right away. If I needed a plumber again, I would definitely use Superior again.
I felt very comfortable with Dan and has assement of what needed to be done. He answered my questions, gave me info on what needed to be done & how he was to do it..explained all my options, work and costs. He made sure his work area was cleaned up before leaving and did I have questions before leaving, he didn't mind answering my questions..very nice young man with good manner..
Marilyn Doolan
3 years ago
I received a very high water bill (double normal) and this morning the Water Dept sent someone to check my meter. I learned that one of our commodes installed 10 years ago was the reason for the very high water bill. I immediately called Superior Plumbing and spoke with Madison who was very nice and helpful. She said they could send Scott who was in our area and he would be here within 40 minutes. She also advised me of the fee to come out to diagnose the problem and of a discount coupon towards any repair available on their site. Scott arrived promptly, was totally professional and quickly determined the problem was a failed fill valve and my commode required a minor tank rebuild. He was able to quickly repair it and then checked that the repair resolved my problem by checking at my water meter with all water in the house turned off. Although plumbing is never an inexpensive undertaking, it is a necessary one and I thought their charge was fair. I have used them previously and will do so again and I recommend them as professional and with fair pricing..
Superior Plumbing send me, prior to the visit, a message with the picture of Beau, the technician that they send to our house. We called Superior Plumbing because we were asked to install a P-Trap in the kitchen sink. We are selling our house and the request came after the buyers received the inspection report. Beau, the technician, was courteous and explained that we probably had a P-trap since we did not have sewer smells in the sink. He could not check the p-trap physically since for that we will have to cut a hole on the basement ceiling. He also told us we did not need another one because it could cause drainage problems. We were satisfied satisfied with his explanation and the prompt service. This is not the first time we use Superior Plumbing. We highly recommend them.
I discovered a leak in my main water supply line and reached out to Superior for assistance. Joel A. arrived as scheduled, was pleasant and professional, explained what my options were and did a full inspection of the plumbing prior to making the repair. After he was finished he cleaned up the area and removed the old piping, then did a final walk through and checked all fixtures to ensure there were no other issues. Today and in my past experiences with Superior Plumbing and Joel in particular, they live up to their name as the service is superior.
Beau was very honest with us with our toilet issues. He was very clear about our choices for a new toilet. He was very polite and professional. He completed the installation in a timely manner. We highly recommend him to anyone needing a plumber.
I've used Superior Plumbing before and was satisfied with their service and quick response. Jason H. Inspected my water heater today and replaced the pressure relief tank. Jason did an excellent job explaining the system and the reason for the repair. I would recommend Superior Plumbing and will use them in the future.
Rachael Rave
11 months ago
We called superior on the Saturday morning of Labor Day weekend regarding our ceiling leak in our downstairs bathroom and they quickly dispatched a technician within an hour. Justin was very professional, knowledgeable, and courteous and he repaired our pipe leak. We will definitely use them again.
Outstanding service! I called Superior first thing one morning and even though they were backlogged with busted pipes Jay B. was awesome, he was patient and listened to my concerns and was able to fit me in that morning. Then the tech Keith H. arrived only an hour later he was just as awesome! He was very knowledgeable fixed my problem and was able to give me some great advice with other issues. Some the best service I've ever received from any company I recommend them highly!
I had a very disappointing experience with Beau and Superior Plumbing. I had a leak on my front lawn that I had found myself, which had cost me hundreds of dollars over the past couple of months.Once Beau arrived, saw the puddle and went straight into his van to calculate the cost to fix it. He proposed a completely new water main into the house, abandoning the existing one due to its age, assuming it was a 30 year old plastic pipe. His quote was for $3,500. I told him I was looking for a less invasive and cheaper solution, like fixing the specific leak. He shrugged off the suggestion, stating a leak will likely reoccur. Upon my insistence on an alternate proposal/approach, he said he could fix the leak for $1,500. He made up the number on the spot.I ended up paying a $65 dispatch fee, since we couldn’t agree on the scope of work.After he left, I did some digging myself around the meter and found that the main is made out of copper, not old plastic like he has said. The previous owner of the house confirmed that they had done this work.I had to contact a different plumber who was willing to dig a hole to find the leak, and sure enough they found one. To our surprise, it was a sprinkler main that was actively leaking, and not the house main at all.Thank goodness I never agreed to replace the main. It would have been completely unnecessary, would not have corrected my issue and would have drained $3,500 out of my pocket. I really wish Superior Plumbing has been more diligent at finding the problem before jumping the gun to the most expensive option and raking in a dispatch fee.To make matters worse, I called their office to complain and was told I would receive a call back. It’s been over a week and still nobody has called me back.
Laura Zajac-Cox
6 years ago
After a terrible ordeal trying to get my plumbing issues fixed through the home warranty recommended plumbers, Superior Plumbing was a welcome relief. Joel was patient, honest and thoughtful in explaining issues, causes, diagnosing problems and giving an honest assessment of what needed repairs. Cost was reasonable, work and customer service excellent. Would recommend and use again in the future.
Alicia Hufstetler
3 years ago
This week has been phenomenal! We have visited the fair on multiple occasions and with the help of Superior Plumbing we had an amazing time during each visit! My daughter was able to join the special needs pageant, attend two different events for special needs individuals and each worker treated her with care and respect. I cannot thank you guys enough for providing a fun and safe place for our family.
The toilet bowls the company uses - I would not recommend..they are overpriced and not the best in terms of flushing power.Buy your own high quality toilet bowl and request installation.
Superior Plumbing is absolutely fantastic. On four separate occasions, I have needed a plumber, and each time I have been impressed with their knowledge, expertise, and professionalism. I cannot recommend them highly enough. Jason Hendricks is stellar. He works efficiently with knowledge of exactly how to problem solve. This company is the best.
Joel from Superior Plumbing was outstanding! He was professional, kind, energetic, and had excellent communication. We wanted to install a tankless water heater for our new home, and Joel was fantastic every step of the way from the initial consultation to the final installation. We love our new tankless water heater, and I recommend Joel to everyone!
Marcie Hoffman
a year ago
Seth was amazing! I requested a non-emergency service call on a holiday and was surprised to get a call back and service scheduled the same day. I have a new hot water heater and toilet in less than three hours. I highly recommend this company for all of your plumbing needs.
Pattrice Sewell
a year ago
Seth was on time and very professional. He had his uniform on, ID visible and he wore a mask the entire time. He listened to me and talked me through all of the issues I thought I had. He told me what the costs would be and how long it would take. He was quick and efficient. He cleaned up after himself and put things back that had to be moved. I am very pleased with the result and felt the costs to be fair. Iwould not hesitate to call Suprior again and recommend Seth.
Michael Adkins
2 years ago
Guillermo was awesome! He was not only very knowledgeable, but also very courteous and thorough. My appt was scheduled quickly and Guillermo was punctual. Rare for this DIY guy to need a plumber, but this repair required a real pro and that's who Superior sent.
I contacted Superior Plumbing and they had a technician to our home in 30 minutes.The technician, Jason, did a fantastic job. Troubleshot and immediately discovered the issues we were having (high water pressure, faulty heating element in our water heater, etc). Very friendly and open to the questions we had. Would 100% use Superior Plumbing again. A+ all around
Denise Tunnell
a year ago
Jason Sapiro is a very kind and patient man. He's professional as well as very knowledgeable. He came to my home to fix a leak issue and the water to my condo bldg was supposed to be turned off. It wasn't. The HOA really messed up that day. Jason was understanding and pretty used to that happening with condo HOAs. He kindly suggested that I reschedule. It was his patience and calmness that prevented me from being really upset with the HOA. Jason came out again to fix the leak. The water was turned off this time and he was able to fix the problem. Jason was in and out within an hour. Job well done Jason. 👏🏾
Jason did a great job, very professional
John was very professional, knowledgeable, and performed very neatly. When replacing our water regulator, he and Superior Plumbing kept in constant communication and updated us regularly. We will definitely be using these services again.
Louise Hodapp
5 years ago
We were selling our house and needed some work done quickly during a due diligence period. The office got us scheduled quickly and Joel did a great job completing the list! He was both efficient and professional!
Superior service response was fast getting here in 30 mind. S father and son team diagnosed and fixed the outdoor line quickly and professionally. Very nice techs and great communicators.Super satisfied.. again!Fantastic and prompt service and very professional
Rasheeta Chandler
a month ago
Very professional and a plumbing problem solver. Reasonably priced and honest!
Jennifer Bibb
3 years ago
Had a water heater emergency late at night and Margie was wonderful on the phone, talking me through everything I needed to do right away. Brent showed up early the next day and within a few hours, everything was repaired beautifully. I received exception service from both Margie and Brent and would recommend Superior to anyone!
Mandie Mills
7 months ago
Jason was very professional and worked quickly to identify the problem with our toilet. The shut off valve essentially imploded on itself and all the rubber was clogging the pipe. He knew right away how to fix the problem without any issues to the mechanics of the toilet itself. Definitely a top notch service.
Keith has taken great care of us for 20+ years. Today we got Jason who lived up to the very high standard. Professional, efficient, and ridiculously tidy. Just outstanding service once again from Superior Plumbing.
Denise Duncan
3 years ago
Jason was our technician today. We had a leak in a water pipe. He was here earlier than expected. We received a call letting us know beforehand. He did a great job for us. We have used this company for over 20 years and always have great results. I highly recommend Superior Plumbing.
Justin Stallworth
3 months ago
Justen was my plumber and he was the right man for the job. He was very knowledgeable on what was going on and provided a easy solution for my problem. The pricing was reasonable and total job took no time at all.
Nicholas Wegner
4 years ago
I was very pleased with the service provided by the plumber that investigated our home last year. He was detailed and honest. HOWEVER, the referral partner he provided has made the last 8 months a living hell, and thus your review board should bear some of the weight. I would highly recommend re-evaluating whatever client sharing program you have with Archer Restoration.
I was very impressed with Superior and highly recommend considering them for a job. We had a broken sewer line, they came out the same day, assessed the situation, and provided a quote. They showed up on time and completed the job fully and thoroughly (and had the opportunity not to). Each member of their crew was professional, and their pricing was very reasonable and fair.
karen pickerill
a week ago
We have worked with Superior on several occasions and always appreciated their professionalism and thoroughness.Today, Carson arrived early, after confirming we would be available at an earlier time. He quickly replaced our broken valve, which we had order last Friday, and cleaned up afterward. This team has always under promised and over delivered for our household. We recommend them without reservation—Carson, the tech who identified and tuxes this issue, is knowledgeable, professional, efficient, and polite. A great representative for this firm.Thank you all.
Lashawn Issac
2 months ago
Justin did an excellent job installing my sump pump. He is very honest.
We had an issue with the hot water heater and called Superior plumbing for help. We have used Superior in the past and have been very happy with their work. Paul arrived precisely on time, assessed the problem and listed the options available to us. Since the water heater had some age on it we opted to replace it. He had everything needed on the truck and performed the work immediately. He did a splendid job and we had hot showers within an hour.
Sherrill Gammon
6 months ago
Justen was very professional, friendly, and easy to talk to as well as advising me honestly on whether I needed a new garbage disposal or if I could un-jam my current disposal. I chose the latter, and have confidence in that decision because of his honesty. He also showed me how to un-jam it in the future. I was very happy with the service and will return to Superior Plumbing.
Superior Plumbing repaired a slab leak under my hardwood floors. I called on a Friday afternoon and the entire job was completed by days' end Monday. Jason H was fantastic! The leak has been fixed and everything has been restored to the point where the floors can be relaid. Jason was very professional and did an excellent job. ALSO....saved over $500.00 by going with Superior! Will definitely use them again if needed.
Amber Scogna
3 months ago
Joel is the best of the best! Very informative and professional! We won’t use anyone else!
He was on time, did the work expertly and in a reasonable amount of time. Not that much mess, but drywall is messy anyway. I am very pleased with the service and would recommend and use them again!
The plumber who came out to my home was very nice and clearly knew what he was doing and identified the issue quickly. However, in writing the estimate (to replace a pressure valve), he also tried to convince me I needed an additional repair / replacement of another part (which I later learned was unnecessary and apparently just an easy way to sell an additional $400 of work to an unsuspecting customer like me who knows nothing about plumbing). In all, Superior Plumbing gave me an estimate for $750. With respect to the work that was actually needed (replacing the valve), their estimate priced the part at $176 and included a few hours of labor totaling roughly $350. ultimately I found the identical part at Home Depot for $35 and had a licensed plumber install it for less than $100. It took him about 20 minutes and saved me roughly $500. So my only advice is, while I’m sure that superior does great work and they know what they are doing, if you are like me and don’t know anything about plumbing, check with someone else before going ahead with the work because it might include overpriced parts and unnecessary repairs.
Great experience! Jason Hendricks was my technician and he explained all my options clearly, answered all my questions and did a great job with the installation of the new faucet. The faucet I got from Lowe's was missing a part and he actually waited for me to run up there and exchange it so my service could be completed the same day. I'm very happy and satisfied with my overall experience with Superior Plumbing and with my technician, Jason, in particular. Thank you and keep up the good work!
I depend on Superior Plumbing for all plumbing services. They installed a new water heater a while back and now I needed a new sink installed and it was done professional and quickly. I will definitely call them again!
Service: Exceptional & Enduring👊🏽 Superior Plumbing Technician Anesti found & explained the malfunctioning issue w/our Kohler bathroom faucet drain. He realigned the components, reconnected all parts and tested the drain to ensure its complete repair and by extension, its full operation.🙌🏽Response: Professional and Profound😎 Delighted with Superior’s appointment date, the office team’s call to advise the tech was on his way and Anesti’s timely arrival. They used technology (e-mail & text) to remind me of my appt, to identify the tech as well as to update us on the tech’s arrival.🤓Result: AWESOME 🤩 The high touch & high tech of this service call was/is superb.💪🏾 Will continue to consistently use & constantly refer Superior Plumbing. MANY THX!!!🙏🏽
Susan Atkinson
6 months ago
Ken was our service technician today - and I can’t say enough good things about him and our service call today. He arrived on time, was incredibly polite and got to work immediately diagnosing the problem we were having. He not only cleared our drain issue, but did a rebuild of 2 toilets as a pre-emptive move to save problems and money in the future. Superior Plumbing is ALWAYS my first call! I can always count on their experience and skill when it comes to our plumbing issues!!
I did not have a plumber, when I started out. My A/Cman noticed that my water heater was “dying”!I read about Superior plumbing and hoped they would be good. Mitchell McCoy was my serviceman . He diagnosed the problem and replaced the water heaterup to code( it wasn’t before) and was personable , professional and informative. He efficiently performed every step in the installation process.I am so grateful to Superior Plumbing and Mitchell for reestablishing function in my house and trust;reminding me what professional plumbing is all about! Now I have a plumber AND a plumbing business I can rely on! Thank you again!!!
Michele Cuttell
4 months ago
Jason was very knowledgeable and helpful resolving slow drains and a problem toilet. We would definitely recommend Superior Plumbing and Jason.
Britany Hall
3 months ago
Jason was amazing and explained everything well to me.
Keith did an amazing job - helped us through entire process and then repaired the valve quickly. Then he gave me advice on another issue and I’ll have him come repair that with the proper part. Overall their customer service was great.
The technician who came was great, timely, clear, and quick in his work. The dispatch team led me to think they could do another job but in fact the tech didn't have the best tools for the job. I was given a bit of a break on the charges for that miscommunication.
Jennifer Rabbitt
6 years ago
We had a clogged kitchen sink which ended up being very stubborn. Nothing we did helped, so we called a different plumbing company to fix the problem. Although the other company had good reviews, the whole situation was a horrible experience. We called Superior to fix the problem, and they sent Wes out. I have never had such a great experience with a company before. I told Wes what happened with the last company and asked him to look into what they told me would fix the problem. Wes was honest with me saying it would not fix the problem and was not necessary. He walked me through my options and did not sell me on the most expensive or unnecessary fix. He truly was a stand-up guy who I will use every time. He made me a lifetime Superior Plumbing customer.
I was surprised and pleased to be able to get a same day appointment to assess a possible leak.The technician, John D. Arrived on time and quickly determined what was probably wrong. Then, much to my relief, he was able to fix the problem! Thank you, Superior Plumbing.
sylvia yolinsky
5 years ago
Upon realizing I had a bad water leak, the company sent out a plumber right away. Jason was super helpful! Not only did he make sure I had the right information for my insurance company, he also helped me look into a few other items that had been concerning me since I purchased the home. He offered a referral for a great Restoration Company that was also able to come right away and start drying out my floors. Thank you!
Therese Bailey
4 months ago
Very efficient and clearly knew his profession very well. Repaired some burst pipes in the yard and replaced equipment. Will definitely use this company again.
Dianne Ferguson
5 years ago
My husband and I always call on Superior Plumbing when there is a repair needed to be done at our home. In the past we have had only positive experiences with Superior and plan to always call upon them in the future, when needed. We highly recommend the company. The staff that has visited our home has always been neat and clean, professional, friendly, and expertly deals with the issue at hand.
From start to finish the people at Superior were incredibly helpful and professional. Joel showed up right on time for the appointment window, he looked over what I wanted done (replacement PRV, remove and reseal a toilet, and fix a leaky faucet). He then provided me with pricing for the work and got started right away. Everything was completed in about 2 hours and it all looks great.
Geoff Buynoski
2 years ago
I had a slow leaking exterior water line. Superior responded within hours and repaired it. The plumber, Jason Gallagher was a great guy and helped me diagnose another issue related to my septic system. I would use them again.
The company's name says it all...Superior Plumbing. I have used this company 3 times now and have never been disappointed. Jason worked at my home twice with one job being an under foundation leak. He is knowledgeable and efficient. Jason certainly goes out of his way to complete the job in an excellent way. I will absolutely request him and recommend Superior Plumbing anytime.
Leonie Drummond
a year ago
What can I say but that Nick is an exemplary example of the perfect plumber to me. He has a great customer service outlook, thorough and very efficient. I don't remember his apprentice's name but he did a great job as well. I love Superior Plumbing.
Superior Plumbing provided outstanding service before, during, and after the appointment. Moe set up the appointment. Jay called about a plumber being on the way over. Nick made plumbing repairs. Elise did a post service follow-up. I appreciate everyone being on top of things, proactive, knowledgable, and helpful. Nick is trustworthy and performed an outstanding repair. The repair involved replacing some original internal parts behind the shower level. The shower works like new and should be good for many years. He took the time to share his expert plumbing knowledge and to provide information and advice that are helpful. I will ask to have Nick come back for any future plumbing problems that arise.
The call to Superior Plumbing was answered on the first ring and the lady was quick and helpful. We’ve used Superior several times before and have never been disappointed by their service. They called me when the plumber was dispatched so I knew when he’d arrive plus a text with a bio on him.Guillermo was professional, well equipped to replace two toilets (which I purchased separately), and did the job quickly and cleaned up everything before leaving. He was also enjoyable to talk to. Good job by all.
George Soublis
5 years ago
I have used Superior Plumbing in the past on a few occasions. Had a chance to use them again after 6 years and still the same. Courteous, honest, and fair. Jay did an excellent job explaining to me the issues, preventative maintenance, and things to look out for. Greatly appreciate this company and would not hesitate to call on them any time. Thank you Superior Plumbing!
Shakcan Murrain
3 years ago
My family and I have been using Superior Plumbing for a few years now. We have never been disappointed in the service they provide. Amy took my call on the Friday after Christmas (today) and was able to dispatch a plumber the same day. Brent came out and assessed the issue which was a water line leak in our front yard. He was able to provide repair options and after choosing the best option, Brent moved forward with repairing the problem. I feel that we were priced fairly and he explained what he did step-by-step. I am very thankful for the professionalism, prompt service and the quality repair! We will continue to use Superior as our primary plumbing service!Thanks!Candace
Joanna McCord
3 years ago
Eric was friendly, knowledgeable, skilled, calm, and efficient. A real pro. Yesterday there was a clog and large overflow with a toilet that had to be shut off at the house’s main valve. Today we are back in business thanks to Eric. He quickly identified the problem with our 12-yr-old Kohler toilet, gave options for repairing or replacing. He was able to locate the uncommon parts needed for repair, drove to and from the parts supply house, and also replace the 40-yr-old shut off valve which no longer lived up to it’s name. In and out within 2.5 hours, calm and efficient. Thank you for good service. Definitely recommend.
i called Superior Plumbing on a Thurs, and the plumber was at my home next day. dispatch got in touch EARLY, so the job was finished earlier than expected. i loved receiving a text message with pic and reviews of the plumber assigned to my job.super friendly, fast, efficient and trustworthy! stoked to have the issue resolved. thanks, Superior!
Seth and Cory did an excellent job of repairing my leaky shower and faucet. Seth explained as he was doing the repairs. Also gave me tips on maintaining other plumping areas. They were on time and very professional.
Jason was awesome. His work is excellent quality and done with efficiency and speed. He also explained everything very well and shared several tips and information for future issues. Superior Plumbing really lives up to their name!
Anthony Charleston
a year ago
You see the commercials, about how good the service is. I can attest that it is true. They explain the work you need give you a price and finish the job. No hidden fees no adding unnecessary add on. Just good old fashion great plumbing.
Anthony Charleston
Chris Sobieski
6 years ago
Needed service in a timely manner as our kitchen sink was back up over the holiday weekend. At the same time, our kitchen faucet stopped working. I called Superior as I have used them in the past. Jason came out in the same day. He was polite, confident and inspired confidence in me that he knew what he was doing. I always knew the plumbing was not right under our kitchen sink (in our house less than a year). Jason explained what happened, why he had to re-route the plumbing and got our faucet working. He did it quickly and competently and left our house neat by putting everything back neatly under the sink.Jason was extremely personable, pleasant and neat in appearance. My experience with tradesmen is when they look like Jason and act like Jason...you get excellent work. The experience with Superior and Jason would ensure that they will get my business again.
robert walters
4 months ago
A pipe leak resulted in other damage that needed repair and or replacement.
I thought the price was very fair and the repairman, Mr. Miranda was super knowledgeable and very professional. Will definitely use his services again.
Superior plumbing responded within 2hours of my call. Two thumbs 👍
Justin Medlin was amazing today. He had a very quick response time, came out to our property, and very quickly fixed a Watermain leak that saved the day for our homeowner. He was professional, a joy to be around, and did amazing work. I would recommend Justin to anybody.
Jason is a highly skilled professional whose superb craftsmanship is second to none. He arrived on time and completed the work as scheduled. His meticulous attention to detail ensured that the repairs were successful with no rework. I most highly recommend Jason for any plumbing repairs.
Josephus Young
4 months ago
Josh did a great job finding the issues that we had and was honest with us on how to keep the problem from occurring again. Good guy, very nice and highly recommended.
Lynn McKenzie
6 years ago
I've used Superior Plumbing before and Jay E. was my tech this time. Jay was very pleasant, professional and had a good knowledge right of the bat of what the problem was. Each experience I've had with Superior, I can say the Jay and Joel both exceeded my expectations with my plumbing needs. I will definitely recommend....
Jason S. was very proffional honest, and quick. He has excellent customer service and I would recommend him. Superior plumbing is a little pricey, but the work was done very exceptionally. I will definitely use them again in the future.
Kristin Wornum
2 years ago
So I had a problem with my toilet and I called superior plumbing because I seen that they were the best. They guy comes out very professional and says to look at the problem it’s going to be 80$. I’m thinking that’s a lot but I go with it because my toilet is pretty jacked. Long story short he says he has to replace the toilet and that’s would cost 850$. He waived the 80$ but by that time it didn’t really matter. So he replaces the toilet in under a hour and collects just about 900$ with tax. Three months to bye and I have to replace my downstairs toilet because of a cosmetic issue and I go to Home Depot and notice they have toilets for less then 200$ for sale. Pick one up and have them install and all together cost me 275$. So to all you superior plumbing fans COMPLETE OVERCHARGED ME AND I FEEL Completely RIPPED OFF.
Michael Keenan
7 months ago
Work done in an extremely timely manner. All of your staff were friendly, hard working and knowledgeable. They worked well as a team and all chipped in to provide great clean up after the work was completed too. We will use Superior again for sure.
Alexander Accounting
7 months ago
Shawn Wilson was my plumber text when he was enroute arrive exactly when tracker said he would. Gave us options and quickly found leak origination and fixed.
We have used Superior Plumbing for many years and have always been happy with their service. This is the first time Jason was our technician. He was on time, explained our options and got the job done for a lot less than I expected.
I’ve worked with several plumbing companies professionally and as a homeowner. I haven’t worked with a plumber more knowledgeable and attentive to the quality of his work and the needs of his customers as Jason Hendricks with Superior Plumbing.
Superior installed an outdoor hose bib. Half-day job. Work was done very well, quickly, good clean up, very courteous and fully within my expectation regarding pricing. They’d previously installed a tankless water heater for us. Both jobs were excellent.
Jesse Walton
10 months ago
Very fast service response. Within 1 hour of time I scheduled the appointment to when the repairman arrived. Replaced water line for refrigerator completely and professionally. Definitely recommend Superior Plumbing.
Oliver Thomas
5 years ago
Tom S. was very professional, arrived on time and got right to work. He took care of the problem and made helpful recommendations, very good.
Brad H. was friendly, organized and knowledgeable. He handled the job quickly and cleanly. Nice job!
Erik Smither
6 months ago
Showed up to place less than 24 hours after I call and we’re able to make repairs quickly.
I’m incredibly grateful and pleased with the services from Superior Plumbing! The technicians Nick and Carson were knowledgeable, professional and very proficient with the installation of my garbage disposal and new kitchen faucet. I made the right decision! I highly recommend and would utilize their services again.
Bryce Sweeney
2 years ago
Superior team was in touch with me throughout the process to keep me updated, then identified and solved our issue quickly. Our tech Anesti was even kind enough to replace some other unrelated small parts he noticed were broken as a courtesy. Will definitely be using Superior in the future as my go-to team for any plumbing related needs.
Superior Plumbing has great, service, clean, respectable service personnel all worth the price because they're on time and reliable. We use them for all our plumbing needs! Robert did a great job installing my beautiful new kitchen faucet and fixing our toilets. He was so patient with the challenges presented him by previous incorrect plumbing. Thank you so much!
David and Jessica Suri
5 years ago
Ken D. recently came out (same day) to my house to fix a ceiling leak. He fixed it perfectly and then helped me understand that I need some fixes on my water heater, which I took him up on. Thank you Madison for the call ahead, Ken for the fix and Superior Plumbing for the great service.
After less-than-stellar experiences with other local plumbing companies, I decided to call Superior Plumbing to help us with a couple different plumbing issues. They were able to send someone out in just a couple days. Joseph Ewing arrived exactly when I was told he would, was able to identify likely causes for the issues we were having, and was friendly and professional. He gave us a price up front and completed the service on our tank-less water heater and repaired the leak we were having in an upstairs bathtub. He even discovered another leak we had that we were unaware of - fantastic! We will definitely call them again for any future plumbing needs. Thanks, Superior Plumbing!!
Jay E. is an outstanding representative of Superior Plumbing and an awesome young man. He was able to quickly analyze our problem, make a recommendation to fix it, provide the cost estimate and with approval did a quality job resolving the issue! Superior Plumbing could not have sent a nicer more qualified person to fix our problem. Congrats Superior on the quality of your employees!
I have used Superior Plumbing several times. Always on time. Let you know when they are on the way. Curtious and professional. I will always use and recommend their services.
Deborah Robinson
4 years ago
We had a gas leak into the home When told to contact a plumber immediately called Superior whom we had use in the past! An appointment was setup the next day. Was promptly called when plumber on his way! Kept in the loop the entire process and had our gas back on that afternoon with everything well explained and in writing! Good to have great work preformed, courteous employees from those making the appointment to the onsite plumber!Will definitely call again for any plumbing needs
LuAnn Gumkowski
11 months ago
Josh was very knowledgeable and professional. He gave us instructions on whether it needs attention or not. Superior Plumbing should be glad to have him on their team!
Denise Scales
2 months ago
Superior Plumbing Company lived up to its name. My plumber (Nick) arrived within the scheduled timeframe, assessed the problem and cost. The repair was completed on the spot with photos of each step. I would highly recommend this company!!
Scott Jenkins of Superior Plumbing did an excellent job in replacing my gas hot water heater. He was courteous, patient, and was focused on delivering a high quality job. In discussion, he spoke highly of the company , the quality of people he worked with and how well the Company treats their employees. I'm glad I chose Superior Plumbing.
Really happy about the work done by Joel from Superior Plumbing! I had my water heater replaced and two hose bibbs replaced. Joel also added a new hose bibb to the front of my house. The quote was very reasonable so we were able to upgrade to a larger size water heater. Joel was super friendly, professional, and knowledgeable. He was one of the best plumbers I’ve ever had. my expectations were exceeded and I feel great about the work done!
Luci Magliochetti
a month ago
Can’t say enough good things about Justen. He showed up early, addressed our problem quickly, and went above and beyond to help get things squared away. Friendly, communicative, and impeccable customer service.
I am very pleased with the service I received from Tom! He was very knowledgeable and honest about possible causes of our issue. He was extremely professional, friendly and thorough on his work. I also love the company's policy of sending info about your technician before he arrives, so that you know who to expect. My family will be using them from now on. I strongly recommend them for plumbing services
Patricia Cobey
6 years ago
As usual, we are very pleased with the service we received from Superior Plumbing and specifically Jay. I had to leave and pick up my daughter but was leaving my son home with him. He took a quick look and gave me the options of what it could be and and all the costs axssociated with each because he knew my time was limited. He assured me that he would call once he figured out the problem and walk me through the scenarios. He did this and we agreed on the path forward and he was done by the time I got home. He explained all about the new pump the features, etc. he was extremely nice and very informative and never did I feel pressed to buy or upgrade anything. Once again, we are very happy with Superior Plumbing.
Trent Dennison
8 months ago
My hot water heater rusted out and had to be replaced. I called Superior Plumbing at 7:30 AM and Joel arrived at 8:30 AM. Joel and the other technician with him were very professional and they had my new hot water heater installed around noon.
Excellent service from my initial call to the completed project. Communication about my appointment was excellent. Guillermo M. was the plumber who fixed all the problems. He was very polite, explained everything clearly, and was very thorough evaluating the issues I explained. He was very tidy while he worked and left everything clean and neat. Five stars to Guillermo. I definitely got five star service at a reasonable price. I will be a repeat customer.
Cate Flanagan
3 years ago
On time, thorough and tenacious about my plumbing issues. Still working with Paul on closure of one of the projects. They are proactive in follow up. Jay acted timely and consistently, communicating the specialist’s schedule and work. We discovered Paul A.had much bigger plumbing project at my home then initially planned. He was both flexible and adaptable in doing the work along with offering his consultation for best outcomes. Paul brought in area rugs and cardboard to put over carpet and floors. He cleaned up thoroughly at closure of projects. Very high quality work. A++!
Jason was very knowledgeable and on time. Good service!!
Superior has always taken good care of us. We've used their service at 2 different homes and they've always sent friendly and knowledgeable plumbers that resolved our issues completely and in a timely fashion. I highly recommend them for any plumbing-related issue.
Our old Delta faucet have up - Superior tech Jason did an amazing job of rebuilding the control. He is very thorough, professional and courteous.
North Fulton 62
3 years ago
Jason did a great job replacing our kitchen faucet and replacing a water heater. He was prompt, hard working, efficient, professional and very pleasant. We will use Superior Plumbing for all of our plumbing needs.
Dave Farley
10 months ago
Superior was able to send out an installer in a couple hours. Andrew, the installer was professional, informative and thorough. I will definitely recommend Superior Plumbing in the future
Greg Alvarez
5 months ago
Guillermo was excellent. He diagnosed our issue and installed the new pressure valve right away.
Tamara Montgomery
11 months ago
My kitchen faucet has a sporadic leak. I placed a towel around the base to catch the water. When the technician (Nate) arrived he was quick to say he didn’t see any issues because at the moment it was not leaking. I explained that this was a reoccurring problem, and even though the faucet wasn’t leaking at the moment there’s definitely a problem as I had just removed a soiled towel that I placed down before going to bed the prior night. Nate then made a comment about the washer going out due to the age of the faucet. I was taken aback by this remark as my home is only 2yrs old and certainly does not appear old or worn.He went to his truck for tools and to see if he had a washer in hand. I was disappointed to hear that he did not have the part (apparently it’s not a typical washer), but he would order the washer but it will be several days before it arrived so I would have to reschedule. I asked the cost to replace and was quoted $574.00, this is ridiculously expensive for one washer so I’m guessing the bulk of the cost would be for labor and trip charges. I can replace the faucet for less cost than to repair it. Needless to say, this was a waste of time and money as nothing was done to resolve the issue. I selected Superior Plumbing because of the years this company’s been in service, this will be my first and last time doing so… I will look around for another company preferably one that is not in business of over charging customers. #support small businesses!
they replaced a water pump today but over the years they have done a lot of work in my house. i have always been more than pleased. each and every plumber that has come here has been knowledgeable, agreeable, professional and neat. for a couple of years i used another company but now im back. they are simoly the best, in my opinion.
Great experience, from beginning to end. Started with their convenient chat toll on their website. Amy quickly got me an appointment booked for a two-hour time slot first thing the next morning (this was a non-urgent plumbing issue). Something came up and I had to reschedule, and it was no problem for them. The plumber, John, showed up right on schedule. He explained everything to me in a way I was able to understand, explained my options, and clearly indicated what it would cost. He also offered some opinions on some other issues I'd been observing, and even pointed out some issues I hadn't noticed. Once I made a decision, he proceeded to promptly get the work done right then. He was both professional and friendly, and clearly had a lot of experience and knew what he was doing. I had tried other plumbers in Atlanta and been thoroughly disappointed numerous times. Thankfully, I've finally found myself a plumber now!
Alexandra Galkina
11 months ago
We found that our water heater was leaking in the morning, we were able to get same day service! Josh came on time and installed a new water heater tank within 3 hours. We were able to avoid any damage to our basement thanks to your quick service! He was friendly, knowledgeable and kind. We will use your company again. Thanks so much!
“Superior“ is the proper name for this company. We found our hot water heater blew and the 75 gallon heater leaked water into our basement! Not only did Superior come out quickly but they recommended archer restoration and they came out remove the water and damage from the basement. Superior installed our new water heater checked numerous times for water pressure And worked late until the project was completed and all cleaned up. I would highly recommend both of these companies for your plumbing and cleanup needs. Superior work. 😊
I had a very positive experience dealing with Superior Plumbing. This is the second time I have had them come out in the last couple of months to address an issue. I scheduled with Jason Hendricks since he was so great the last time he was here. Another positive experience. He finished the work in no time. I highly recommend Superior Plumbing.
John at Superior Plumbing is nothing less than incredible. He is timely, honest, and does a great job. He has installed a sink for me, fixed toilets, fixed a pressure valve under my house, repaired my water heater, and performed a full repair on the pipe that goes from the street to my house. Highly recommend him and Superior as they are on time, communicative, and professional. Keep up the great work!
Superior Plumbing is a remarkable company from your first call to them until the job is finished. They believe in customer service and satisfaction and it shows! I will ALWAYS use Superior Plumbing! I just wished they could fix and do everything else I need done around my house. Excellent!
Superior Plumbing was a pleasure to work with in getting our faucet replaced. This is the second time we've had Paul come to our home. He is very knowledgeable and explained things as he went. He is professional and very courteous. Scheduling was very easy and the staff person I worked with on that was very helpful. We were also kept informed as to Paul's ETA via phone calls from another staff member, which was really appreciated. We highly recommend Superior Plumbing and will definitely call them again if the need arises.
Our bathtub drain had finally given up the ghost after 50 odd years of use. Unfortunately, the stopper stuck in the closed position, which meant zero drainage. Even though when you take a bath, water slowly drains out - figure that one out!John called before arrival. He was on time, wearing the latest style in pandemic fashion. John gave us the different quotes. We selected, he ripped the rotted stopper guts out, and our drain works again. In and out, area cleaned up, and paperwork done in 30mins or less.Superior has an initial fee to come out and assess the problem, which does not come off any actual work done. This may also be why they were able to get us in today where other companies we called for quotes were booked. John quoted prices for different repairs options - to completely repair and make the drain work again was around $650. Thanks, but no, a rubber stopper at Dollar Tree is $1. The cheapest option was to take out the old and make it drain, so everything works again.
I had a slow leak in a water line in a slab house. i was completely pleased with Superiors quick response, attentive attitude, explanation of how they would move forward determining where the problem was, steps they would take to solve the issue and the cost to proceed. True to their word they stayed to the original estimate although it took longer to solve than originally thought. They also recommended two additional contractors to help with the completion of the project and the too were honest , courteous and timely in their response . i will not hesitate to recommend their services or use them again if needed!
Peter Blackburn
3 years ago
Superior Plumbing did a good job of diagnosing the cause of the water leaking in our old house. The plumber was very respectful and patient while working with us. I was impressed with his knowledge and the tests he ran.
Thank you for the excellent service at a reasonable price.
Karen Beth St. George
a year ago
From the moment I called through the service received, everyone was professional, helpful and courteous. I will definitely keep Superior Plumbing as my company of choice for our household plumbing needs.
Extremely professional plumbing services. Jason was wonderful to work with. He explained all issues and costs upfront when we were facing a water heater issue and was able to take care of the problem same day. Will continue to use this company!
Getting new flooring. Toilet flange needed to be lowered down. Jason with Superior came in less than hour after I called. Great service and very professional.
Jason is the best! Whenever we have a plumbing issue we always call Superior Plumbing and ask for Jason Hendricks. He is very thorough, honest and trustworthy. He is very personable and tells you exactly what he is going to do. He really is the best. I give Jason an A+ and 10 stars!! Thank you Jason for installing are new water heater today, job well done!!!
Alyson Worthey
11 months ago
Very knowledgeable and had our water heater fixed within a short period of time. Explained things well and gave insight on what caused the issue.
Melvina Gresham
5 months ago
Hot water heater was gone but the service guy was profession and gone a great job he was here until almost four this evening Great Job
Jeffrey Bahlinger
7 months ago
Josh the technician showed up on time and installed 4 faucets and repaired 3 toilets. He went above and beyond to get everything right! I will definitely be using Superior Plumbing for any future projects. Thanks for a job… well done!!
Chris K of Superior Plumbing arrived within 30 minutes of the time promised by Amy. He listened attentively to our concerns, and replaced the kitchen sink drain within two hours.He was courteous and professional. Chris showed us an estimate before starting the repair which was the final expense. I wished we had contacted Superior for previous plumbing issues.
Thomas Andrew Green
5 years ago
I am Viola White, a Georgia licensed broker, and used Superior Plumbing for a house I personally own today. Jay was very professional and knowledgeable about his business, and was able to make suggestions on what I should do first. He was also on time. Of course, the Superior team has a great reputation, and I will call them when needed.
This is the first time that we have used Superior Plumbing. We were able to get an appointment very quickly. Jason was very nice. We had running water in 1 toilet. He fixed it and the water runs much less, but it still runs. The other toilet upstairs that he looked at is leaking a small amount around the bottom. He said until it is leaking a good amount that is visible on the floor, there is really nothing that they can do. Almost $300 later, I still have 2 running/leaky toilets. If we need a plumber in the future I will more than likely try another company.
The crew from superior plumbing were very professional, always responsive to any questions, finished on time and left as minimal damage in mass as they could possibly have done. Great job Dallas and crew!
Willis International Inc
7 years ago
I called Superior Plumbing because I was having a plumbing problem a my home. They responded quickly. Seth was assigned to come and assess the problem. He looked at the work and gave me a estimate. He also said he would not know for sure until he go into the wall and could see the piping. Because of his calm demeanor and his ability to communicate effectively I agreed to start the process. He started the repairs, and while keeping me informed along the way, he was able to do the repairs for less then what was anticipated. I was more than please with the quality and the coast. Thank you Seth and Superior Plumbing!!!I Would Definitely Recommend Seth and Superior Plumbing to family and friends!!!
Marjorie Reaves (Behati Mamii)
10 months ago
Josh was awesome and took care of everything I needed to get my new home in order. Very professional work, and decent price points/estimates.
Very pleased with the service as always. First, sending the name and photo of Eric when confirming the appointment is a good business practice. Reading his bio gave us assurance that he was experienced.Eric was on time, immediately diagnosed the problem and made the repair in a short time. He was very professional and pleasant. I had feared we might have to have a new water heater installed, but Superior came through for us again!
Ronnie is simply outstanding! Handled everything in a professional manner and explained everything that was being done. Can’t go wrong with this company.
This was our third experience with Superior Plumbing and again they exceeded expectations. All three times we had a different tech and all have been amazing. Today Mr. Randall Jordan came to our home to install a new hot water heater. He is a very nice young man, we have kids older than him. Mr Jordan has a firm hand shake, genuine smile, honest eyes, and he is very polite. He explained every thing , listened to our questions , got everything apart, installed and cleaned up in a flash. Superior is family owned and it shows that they have great values and high standards. We first hear the advertisement on 95.5 news talk 4 years ago and picked you because of this. You high quality team members and service are what keep us coming back to you. Thank Superior and Me. Jordan for providing our family and home with fantastic customer care and satisfaction!!!! Mike & Kelly Horne of Douglasville, Ga
Paige kept us well informed with the expected arrival of the repairman. This is greatly appreciated with our busy work/family schedules.Seth got right to work and diagnosed the two plumbing issues we had in 2 minutes. He had all supplies needed and the work was completed in less than 45 minutes. Very Impressed!! Highly recommend!
Kara Godineaux
a year ago
I have called Superior Plumbing twice and they are amazing! The office staff, owner and technician are friendly and communicative. Our technician was Jason and he was patient and took his time to find the issue. The cost was reasonably priced and everything was explained.
Rebecca Caruso
3 years ago
Mitchell was prompt and listened to my problem then moved forward to confirm the problem. He was upfront with the cost prior to beginning the work. Mitch explained everything to me so I understood. The repairs were made and now everything works properly.I highly recommend Mitch from Superior Plumbing as he exceeded exceptional customer service.Thank you Mitch !
They replaced the leaking main water supply line running from the meter near the curb into the house. They explained their plan and details of the materials involved. They walked us through the work before starting and again after finishing it. They kept us well informed on progress while the work was underway. So far the results are good. We are happy with the company and would recommend them to others.
Kevin Campbell
5 months ago
Superior lives up to it's high ratings. Great communication from Debi in the office, actually arrived early with approval. Guillermo was very professional and explained everything in detail. Job completed well, both timely and with no surprises. Will use again for any future work.
Richard Zatorski
3 months ago
We’ve used Superior numerous times. Always pleased with the entire process. Easy to schedule and always prompt. I always request Jason Hendricks. Very courteous, thorough and takes plenty of time to explain stuff and answer all our questions. Superior is our go to plumbing company and Jason is our requested technician.
Katie Bruckert
9 months ago
Don't waste your time or money with Superior Plumbing!!I called Superior Plumbing because my water heater was not heating. At first I was happy with how quickly the plumber, Jason, was able to come out to take a look at it. However, after looking at it he could not tell me what was wrong with it and then proceeded to tell me that I needed to replace my water heater for $4,300. And if I did not tell him right then they would not be able to help me. He also told me that cleaning it (for $600) would probably fix the problem but since my husband had opened it to take a look, it had been compromised and therefore he could not clean it. It felt like he was trying to pressure me into buying a new water heater but couldn't give me a good reason why.This interaction gave me a bad feeling, so I called another plumber. The other plumber (from a different company) identified the issue within seconds and was able to fix it immediately. It was an issue with the exhaust pipe and the water heater was perfectly fine. So either Superior Plumbing is incompetent and doesn't know what they are doing or they were trying to cheat me and replace a perfectly good water heater.I called Superior Plumbing multiple times after this interaction trying to talk to someone and ask for a refund. I spoke with Alicia, a receptionist, a couple times and she gave me attitude for calling. Each time they told me they sent a message to the service manager but I never received a call back.I will never use Superior Plumbing again - their plumbing service and customer service is awful! Don't waste your time or money!
Pascale Bourne
7 months ago
Jason was very professional. He explained all the details about our issue. He helped me research parts that we needed to resolve the issue. I am very pleased with his service!
Marlene Janssen
7 months ago
Justen Crowe was absolutely wonderful. He was courteous, respectful and informative. We would definitely request him to be our plumber the next time!! Thank you for hiring wonderful people like Justen.
Jason Gallagher was tremendous. Quickly focus on diagnosing the issue, fully explained work to be done, and worked to complete quality repair while identifying a way to save us money. Super engaging and pleasant gentleman. Would request Jason again.
Candice Choi
3 months ago
Zach was very professional and a great help towards helping to triage and assess the leaky water problem I had in the faucet. He was very prompt and expertful in fixing the issue right then and there as well as explaining everything in detail. I was very happy with the service and will definitely use again!
I am very pleased with the work done today, from receiving a call in advance, to having Chris K.. show up on time, quickly access the situation, provide me information about the potential extent of the issue, and different resolutions, making sure I understood. He provided me the estimate, went to work, and quickly made the fix to the leak, and checking the results. Chris provided me instructions on how to monitor the repair for the next couple days, and asked I confirm all work meets my satisfaction. It appears the work was successful. I appreciate Chris' professionalism, courtesy and will continue to use Superior Plumbing in the future, as I have in the past. They can be counted on.
Service was quick. Employees very pleasant both on phone and in person. Fixed the problem in short time and left everything as they found it. Price is another story - very expensive plus the trip charge stays in playeven if you have them do the work. I will check around more if there is a next time to see what others are charging because I was shocked at the cost. Friend had a worse price shock on same day when they came to her house to fix a small leak in pipe.
Karen Solheim
4 years ago
The technician Dave did his job in an excellent manner. However, the price I was charged (and agreed to) to replace two shower handles for $450 is obscene. Yes, I could have chosen to just pay the $62.50 dispatch fee and moved on. However, I needed to have the leaky handle fixed. I feel violated and will never call Superior Plumbing for any other repair. Lesson learned.
Curtis was fantastic. He was friendly, professional, thorough, and very knowledgeable. Superior Plumbing May be more expensive compared to other companies, but in my opinion paying a little extra for such great service and piece of mind is worth it. This was the first time I have used them and I will definitely continue to use them for all of my plumbing needs in the future.
The repair tech from Superior Plumbing completely cleared out a buildup of calcium in our shower drain that left a drain hole about the size of a dime! Now we have full draining flow! Thanks, Superior!
Michele King
3 months ago
Thank you so much! Great job! Would definitely call again!
Before Keith arrived, they sent me a picture with some bio info so I would know who was going to be in my home. Keith was friendly and professional. He explained everything he would be doing and the cost. He was respectful of my house, particularly important in a rainy day. Not the cheapest but I would use Superior again for sure.
Christen Anderson
a month ago
Justin arrived promptly and was extremely courteous and helpful. I would definitely recommend him!
Cheryl Schenk
3 months ago
Was able to schedule service the same day. Joel provided helpful details about our aging hot water heater and discussed options/prices. Would use the company again, especially if Joel is assigned. 👍
Barbara Smith
5 years ago
Two friends highly recommended Superior based on their experience with them. I called at 9:30am and the plumber was at my house at 1pm - same day. Rick was super professional and managed to repair my leaking pipe in the half bath without having to tear up my walls. He was very courteous and made sure everything was working before he left. I would highly recommend calling Superior Pumbing.
Donya Franklin
4 months ago
Parker was very professional, knowledgeable and kind. He answered all of my questions and he was very efficient.
I had the pleasure of having Darryl work within my home today. My home is currently under contract and he was very helpful in helping take care of items for the home to close. He had expertise in the field and was able to educate me on items that came out in the home inspection. Professionalism to a T! I would highly recommend Superior Plumbing and will continue to use them in the future!
Aaron Valentine
4 months ago
Superior Plumbing is phenomenal. Starting with their Plumber Shark and “Throne” ranger billboards!! Both billboards got my attention and as soon as I had a leak in my house I knew exactly who to call. Margie took my call and was able to get a plumber out to me within 30 minutes! Beau showed up within the time frame promised to me and was able to fix my leak within minutes. Beau also took the time to explain and answer the many questions that I had for him being a new homeowner! I would 100% recommend Beau and Superior plumbing!!! Thanks for everything!!
Melissa Tucker
2 years ago
I called earlier today and was able to get a same day appointment. Bill arrived during the estimated window time and was knowledgeable and offered solutions to fix my problem. I'll do my due diligence as a homeowner and get multiple quotes but barring anything strange, this is the company I'll have do the work. There is zero worry about his knowledge and capability.
Debbie Lashley
3 years ago
Needed a reputable company to fix many issues around the house. My son recommended Superior. Did a chat appointment on line Monday for appt Tuesday. Called 30 minutes before arrival they ate on the way. Ken was nice and courteous. Fixed shower faucet, 2 toilets, Installed new outdoor hose bib and checked pressure. Very pleased.
As always, the work performed by Jason was courteous and professional. His extra effort to limit the mess and clean up afterwards is greatly appreciated. I always call Superior first, for all of our plumbing needs.
In comparison to other plumbing services I’ve used in the past, Superior Plumbing is definitely the “Superior” Plumbing company...From the initial phone consultation with Amy A. to the actual plumbing visit and repair by Jason H...totally professional and on time. They weren’t pushy. Amy listened to my concerns, set the appointment and sent Jason immediately out to my residence. Jason arrived promptly, assessed the appropriate areas of concern, and fixed the problems in a timely fashion without charging me an unreasonable price. I’ll definitely be using Superior Plumbing’s services the next time I have a plumbing problem.
Michael McKinney
5 months ago
Ken does an AMAZING job every time we’ve needed a plumber and the service from the company is absolutely top notch. Their experience and professionalism cannot be underestimated. We’ve called on Superior Plumbing multiple times and will continue to do so. Also, no other contractor has been as cautious about keeping the house clean. Ken was here for nearly 4 hours today and there’s no dust or debris. Highly recommend!!!!
Mallory Perdue
2 years ago
I will definitely call Superior Plumbing when I have Plumbing issues in the future. Jason Gallagher found the pinhole leak in my copper pipe and repaired it for me. He did an inspection of all the plumbing in the house and recommended insulating the pipes in the den and also insulating all exposed pipes in my basement and garage.Before leaving, Jason checked the water pressure and made sure that would not be a problem when temperatures dip toward freezing this winter. I am very satisfied with the service from Superior Plumbing and your professional technician.
Very rare to find a honest, reasonably priced plumber, at least in my experience. I am happy to report that Superior Plumbing is actually Superior! The plumber worked non-stop for 2 hours to take care of the plumbing issue in my home. Superior charged me a lower price than I thought they would and didn't add on any shady extra problems! I highly recommend this company and will be usiing them for any future issues.
Jimthefishguy
6 months ago
Ken did an excellent discussion of the possible causes. Then he came up with a solution to fix it. Hopefully no more water leaks.
Woke up to a large puddle of water on my hardwood floors in the kitchen. And thought either the disposal was clogged or busted — Ken diagnosed the issue right away and cleaned the pipes. He was great! Explained everything and gave me options! Honest and reliable — and finished in an hour!
Chris Saulinskas
3 years ago
Superior was great! I found a leak in my water main just outside my house. Called them late afternoon, and they were able to have someone out at 8am the next day! Jason was on time, courteous and respectful of my house! He cleaned up inside and out; it looked like no one had ever been here! Great work! Thanks so much.
Steve Clarke (Clarkescan)
a year ago
Our water heater sprung a major leak, I called Superior when I saw it that evening. They were able to get a plumber out here by 10 AM the next morning, the plumber was very professional and replaced the water heater w/in 3 hours. Superior had replaced it 8 years ago and said it was still under warrantee so we just had to pay for the labor to install and a few code upgrades. Thank you Superior for being so quick and efficient, got us up and running in less than 12 hours.
Sylvia Bartlett
a year ago
We had to replace a water filter. Guillermo was great. We have had Superior out several times in the last 2 months. I was surprised by the price for this time. Seemed higher than average for the job performed
I have used Superior for over a decade. Their work has always been done with quality and by professionals. I do believe their rates have increased significantly and above market average. I had a simple smart water leak detection installed. For 3 hours of work, total bill was $940. Something has changed with this company and unfortunately next time I need plumbing, I’ll look elsewhere.
Nicole Anderson
6 years ago
I noticed a water spot on my ceiling and immediately tried to rectify this with my HOA and neighbor. After having a difficult time getting their cooperation, I took it into my own hands to research a plumbing company and stumbled on the awesome reviews for Superior. I made a great decision calling them. Emily was outstanding and very helpful in assessing my needs and scheduling my appointment time. She also called to confirm the day before with me. Upon arrival, Jason was amazing, friendly and knowledgeable. He explained what he was going to do, communicated his assessment and also assessed the condo over me. Afterwards he wrote up his full evaluation and even provided a recommendation of a company I could provide my insurance with that specializes in water damage remediation that does excellent work. I would absolutely recommend Superior to anyone based on Customer Service, Efficiency, Knowledge and expertise. Thank you Jason and Emily!
Russell Dobey
5 months ago
It was a pleasure having Jason come into my home. He was friendly, courteous, and his knowledge concerning my issue was extremely helpful. Thank you again Jason.
We have used Superior Plumbing twice with the same person. He is excellent. He is nice and professional, and he likes dogs 😊. The lady who receives the calls is very courteous and diligent. I’ve been very satisfied with this company.
Jason Brozena
3 weeks ago
Extremely knowledgeable and completely on task. Made every effort to educate me on the way and throughout the process. Highly recommend Jason Gallagher and his company.
Tucker was detailed with his explanations of his point of veiw looking at all of our possible water leak issues. While he did not find any problems he assured me that we are in good shape. I appreciate his honesty and will call them if i should need any plumbing services in the future.
ROBBED OF MONEY AND RUDE PERSON I SPOKE TO IN OFFICE. I WOULD NEVER SUGGEST THIS COMPANY TO ANYONE. THEY LITERALLY SCAMMED ME OF 600.00 TO Not fix any of my issues. When i called to complain the lady in charge could care less and wanted more money. Never deal with this company. They wanted 3k for a water heater replacement plus the 600.00 they stole by doing something that had NOTHING to do with the problem. Be careful of people being scammed during these hard times because of frozen pipes. All these people care about becoming rich and thats it. Dont even know how to treat people as soon as they take your money there is nothing you can do. 1/10. Use a LOCAL plumber.
Diane Struphar
5 years ago
Scheduling with Paige was very easy. Given a time window to expect Erick on the day and time I requested. Was called when he was on his way to my house. He identified the issue and was able to fix it. Erick has done other work for me and has been always been very professional telling me what he has found and what he is going to do. Have recommended Superior Plumbing to other neighbors.
Christopher Wells
4 years ago
Paul replaced a defunct valve on my water heater. He was very friendly and performed the service in about one hour. To my pleasant surprise, the replacement part turned out to be cheaper than my original quote and I saved nearly 50% on my final bill. Like the jingle says the honest one!!!!
Guillermo was fantastic! He not only hooked up the gas line but he showed me how to use the new grill. First class, efficient, timely, and neat! Very satisfied with the work!
Stephen Flatt
4 years ago
Quick and unbelievably excellent service by Ken! He came for one issue and noticed another that needed attention. Thank you so much for your care and thoroughness, Ken! He was professional, friendly, and beyond competent - we have used Superior before and will continue to have them on speed dial when plumbing issues arise.
Robert & Ginny Smith
3 months ago
Guillermo installed our new water heater. He did an excellent job explaining to us the problem and also about the new tank. He was courteous, pleasant and hard working.
I have used Superior Plumbing before and have always been impressed with their work.
Joel came out on time and called ahead to confirm. Took his time and answered all our questions. He did great work and was finished in no time.
I worked with a lot of contractors recently and Seth with Superior Plumbers has been my favorite. I feel like he's my go-to guy for all my plumbing needs- I've called several times for different issues. Every time I get a reasonable quote, they schedule the work to be done, and then complete the work professionally. End of story. Everyone is also extremely kind, personable, and they all seem to have a great sense of humor. Now I'm trying to figure out how to drill a well to build a duck pond and supply an irrigation system in my back yard and I'm not even sure if they do that, but I'll be calling Superior Plumbing first.
Chuck Moseley
4 years ago
Michael was very friendly and professional. I needed a new water heater and it was not cheap. Michael explained all of my options and did not pressure me to make the most expensive decision. The work was done quickly and he explained everything he did. I highly recommend Superior Plumbing and Michael B.
Michael did a quality and quick job. Installed my new faucet, fixed a leak and resolved an issue with my dishwasher backing up into the sink. All within an hour. Not bad at all Superior...
Adam Schwartz
2 months ago
Excellent level of service. My concerns were resolved same day. Overall great experience with dispatch and Andrew. Would refer Superior Plumming Services to friends if they ever need assistance.
Charlene ingalls
2 years ago
We are SO pleased with the service we received with Superior Plumbing. They were able to send out someone to install a hot water heater after ours burst this morning. He was professional and courteous and arrived in a short time after we called. We will definitely call them the next time we have plumbing issues!!.
I got a quote for a new tankless water heater and as expected the price was on the high side and that was ok because I wanted a quality install. My issues is that I waited a week for them to come out and install it for them to tell me when they get here, that by the way you need a larger gas line. I already knew that and had assumed it was in the quote, that is what 4 other plumbers did. Nope, an extra 1200 in addition to the already high price. When I called them out they said they had assumed the line was large enough and never actually looked... So, don't be surprised when they jack the price up. The only reason they got 2 stars instead of 1, is that they told me before they started work.
Charles Thurman
6 years ago
An awesome experience once again with Superior Plumbing. Made an appointment for the next day and asked if they could fit me that same day and they said they would try and BAM they did. Brent came out and was very knowledgeable and explained what was needed and gave me my options well stated and the work was done in a little over an hour. Outstanding in every way and please make these folks your choice with any plumbing needs-YOU WILL NOT BE DISAPPOINTED.
Michael Baumgartner
3 months ago
Service person very knowledgeable, efficient, and courteous. Highly recommend Superior Plumbing
Showed up fast. Repairs complete before the situation turned into an emergency
Seth did a fantastic job for us with our clogged kitchen drane, as always. He was able to respond within a few hours of our call and unclogged it quickly and with no mess! I will recommend Superior and Seth for outstanding service and fast response time.
Noticed a leak in our kitchen ceiling. Received excellent service from Margie to schedule someone today. Then got a call that Jason could be here earlier than planned. Jason did excellent work, very professional. Found the leak and some other issues and resolved. Always been satisfied with Superior and continue to use them for my plumbing needs.
Jason is our plumber of choice and I highly recommend him to everyone. His work is not only professional, but done quickly to limit any interruption to our access to water. He has agreed to help with the complete renovation of our two bathrooms. Christyan ensured we had an appointment that met our needs and communicated when Jason would arrive so that we could be prepared. Our experience with Superior and its staff exceeded our expectations!
Andria McCarty
2 years ago
Scheduling was easy, I had a window of time awaiting an appointment and halfway through I received a call to update and that was nice, but then it was nearly 45 minutes after my 2-hr window before a plumber arrived. However, once there, Seth was friendly, courteous and professional. He was knowledgeable, explained things fully and resolved our plumbing issues in the same visit! It was impressive and helpful that they carry the supplies (such as an entire water heater and faucet kit) on the truck without taking time to order and schedule a separate installation appointment. We should have made the phone call much sooner to have it resolved so smoothly.
I was very happy with my service from Superior Plumbing. I was able to get very good information on the phone before the service call. Also, Justin was very helpful with the estimate. He was very thorough and took time to explain all of the work to be done.
Jason Dolensek
a year ago
I've had them out to my house 3 times!
My shower still leaks. What makes it bad is we know where it's leaking from. THREE TIMES & alot of over priced caulking & I still have a leak & can't replace my ceiling that was cut open looking for the leak.
Frank Robertson
3 years ago
We had a toilet not flushing at our church. We called Superior. They sent out a plumber in 30-minutes. He was courteous and knowledgeable. He diagnosed the problem and explained what needed to be done along with a quote. The price was reasonable. He had the parts and completed the repairs before he left.We are very pleased with the service and pricing from Superior.
Meghan Bailey
3 years ago
They arrived same day within a few hours of my call for a non emergency issue. Jason was very polite, professional and thorough. He evaluated the issue and gave options with pricing. He explained the problem, explained the resolution and the purpose of why certain things were required. Even my husband learned a little something! Thank you for prompt attention and professionalism.
Larry Gordon
6 months ago
Justin went out of his way to resolve the problem. He had to get the hardware necessary to resolve the problem. Outstanding service!
I called Superior Plumbing Company yesterday to help find what could have been a real problem. They sensed my concern and had someone at my house in thirty minutes! Bill quickly diagnosed that my hot water heater needed replacing (something that I was going to do this summer). He was meticulous and paid attention to every detail. He stayed as long as was needed in order to get the job done correctly. I've been using Superior Plumbing for almost twenty years. They've always come through for us. Their employees are courteous and professional. They don't take short-cuts, they do the job the right way. Hands down, I consider them to be the best plumbing company in Atlanta.
We have used Superior Plumbing before and we are very pleased with their work. Professional plumbers, great communication with us before plumber arrives. They do a great job.
Jon Gallagher
6 years ago
Superior Plumbing has been to our home twice. Outstanding service both times. They are now our go to plumbers. Both times we requested service through their website, someone called us within 10 to 15 minutes after hitting the send button. Love that customer service!
I arrived home to a flooded upstairs bathroom, which unfortunately seeped through the floors to the downstairs laundry room ceiling, air vent, and flooded the entire tile floor. Thank goodness for Debbi’s fast response, scheduling and understanding of the situation. She had Nick at my residence in less than 30min!!! On a Friday, holiday weekend, after 3p, in Atlanta!!!Enters Nick…….all I can say is, AWESOME JOB!!!! He took one look and knew the solution. He was through, friendly and professional, even though I was obviously NOT having the best day. Did I mention that he completed ALL REPAIRS in both areas in record time!!!!Both individuals were the MVPs. I will definitely utilize this company again if ever a plumbing issue arises. However, let’s be honest if that day never comes or happens to be a few years from now….No complaints here 😁
Guillermo was very professional and knowledgeable. He explained what my options were so that I could understand and make a decision. He completed replacing my old garbage disposal and repaired a running toilet. I will definitely use Superior Plumbing in future.
Phenomenal service. Very quick, very personable and professional and the service was completed successfully.
We were so happy with our plumber, David D. He was extremely friendly and efficient. The team also worked us in earlier than scheduled after they had a cancellation. David even gave my wife helpful tips about how to lower our water bill. Highly recommend.
We discovered a leak in our water pipe outside. We always see Superior Plumbing at the North GA fair so called them after checking their reviews online which were good. We called the office and talked to Emily who was very helpful. Master Plumber Monte came the same day and determined the issue. The repair was scheduled for 3 days later which gave us time to do some needed prep. We had full water service for those 3 days. Monte along with operators Colbe, and Tommy did an efficient job replacing the water main. The cost was reasonable. The whole repair only took 4 hours. So far all is good. The team was professional, friendly and considerate. Thank you Superior!
Linda Billings
2 years ago
Superior Plumbing have been my plumber of choice for the last couple of years. They have replaced corroded cast iron sewage pipes, repiped the hall bath, installed a pressure reducing valve underneath home, fixed a leaking kitchen sink and replaced the kitchen faucet. Each time they have delivered providing good quality work and excellent end to end customer service therefore when I was faced with a major sewage repair this summer I felt comfortable entrusting their plumbers with the job. Money well spent.
Jacob Richardson
5 months ago
Joel was amazing. He quickly found the issue and was extremely knowledgeable on how to fix it. He worked overtime making sure my family had everything they needed. We will only be using him for future repairs.
Very professional. Did an excellent job and had very good recommendations for future work we are considering. We would recommend.
Tracey Houser
4 years ago
I cannot say enough about Jason Hendricks with Superior Plumbing. Great guy from start to finish. Very personable and knowledgeable. I feel that he looked out for my best interests and took pride in his work. Will definitely use again!!!!!
Annabeth Purcell
a year ago
We discovered a worrisome leak on a Friday morning, and Jason Hendricks with Superior had it identified & repaired by Friday night! Fast & friendly but also takes time to explain the problem & the work needed to fix it. Now we’re celebrating peace of mind for the weekend ahead!
The professionals at Superior Plumbing have taken great care of all of my plumbing needs for several years now. From big jobs with backhoes to small jobs like today's call to replace a leaky hose bibb on my patio. The job is always done quickly and done right at a fair price. No surprises. Just great service!
Kathleen Dunlap
2 years ago
We have use Superior Plumbing Services for over 30 years and they are always professional. They call when they’re on their way and show up within the time promised. They are good to explain exactly what is needed and give good value estimates of any repairs. They have even not charged us when it was a quick repair! They are friendly and knowledgeable. I have recommended them to many friends who have also been very appreciative of their services. Highly recommend.
Hopefully your experience is better than mine, but they charged by the hour, totaling over $1200+ for a clogged kitchen drain, and still didn't fix the problem. In the end, they told me to hire another company to fix my seemingly common plumbing problem. I did just that, and they came out and was able to fix the problem the same day, in shorter time. The other crew was super professional, didn't charge by the hour, and actually fixed the plumbing issue swiftly. I would never use this business again. It was a costly mistake.
Samantha Kelly
6 years ago
Today was the second time I worked with David Dixon from Superior Plumbing. I had the same fantastic experience as before. David is courteous, professional and extremely knowledgeable. He was able to assess the problem with careful consideration of all the issues. The work was completed 100% to my satisfaction. I would highly recommend Superior Plumbing, in particular David Dixon, for a job extremely well done. He somehow was able to take a very unpleasant situation and turn it into a success.
3rd time using Superior Plumbing since 2012.Always courteous, prompt, professional and reliable. Today’s service call was no different. I called 2:30 pm, technician arrived 4:00 pm. In this neck of the woods, that’s fast. Pin hole leak in copper water line was evaluated. Water supply line at meter was isolated, leak repaired. Water turned back on. With repaired water line back under normal pressure, no leaks observed. We settled up on the invoice and Beau B. was out of there before 6:00 pm. Another job well done.
Many thanks to first contact Amy and plumber Mitchell for their quick response to my hot water heater leak emergency. Mitchell arrived quickly, performed a thorough analysis of the issue, and took immediate remedial action to stop the leak. He went over my repair options and quickly replaced the defective part. Up and running with hot water again in no time.
Joel was thoughtful, careful, conversational and did a fantastic job being efficient with his diagnosis and solution.He provided insight about what happened, why it happened and how to keep an eye on it as we go forward.Trustworthy people are not cheap but he was honest and efficient.We will happily invite him back if we are unfortunately in that position again!
Walter Hickman (WAWA)
3 years ago
Superior Plumbing was prompt and professional. Jay set the job promptly, and Scott came out quickly, made an estimate and got to work. He was knowledgeable, having apprenticed at a young age coupled with good work experience produced top level results. Thank you.
Andre Frazier
5 years ago
Joel was friendly and very knowledgeable in fixing our water heater. He also educated me on what was the issue and gave options. Overall my wife and I were satisfied with his work, advice, and honesty.
Travis Fain did an outstanding job today repairing a water leak. He was very efficient and explained everything so well to me. Superior kept in touch with me from the first time I called. Also, Travis arrived early. I very highly recommend Superior and especially Travis Fain.
Jenny Usherwood
6 years ago
No one is happy to have to call a plumber, but I had a leak under the sink that sent water all over the kitchen floor and I am glad I called Superior Plumbing. It turns out I needed a new disposal and some shut off valves replaced under the sink. (One of the valves was not a surprise). Emily was efficient and helpful on the phone. They had a spot for the next morning with arrival between 8 and 10am and sent an email with the picture of the assigned employee so I would know what he looked like. The next day (no extra charge for Saturday) I was called at 7am to make sure I was home and ready for the visit. John D arrived just after 8am. He was friendly, professional and assessed all my issues (asked about a toilet and a faucet install also) and then completed all the repairs quickly. When the work was done, everything was clean and looked great. It was a relief to know things were done correctly, as some of my prior work was not done to code. He also pointed out some safety concerns about my hot water heater that I had not noticed (definite fire risk). I had heard good things about Superior Plumbing and they live up to their reputation.
Guillermo Miranda came to repair my leaky garbage disposal yesterday and did a great job. Professional and efficient. while talking to him I described a n issue I was having with the hot water in my shower, he quickly diagnosedthe issue and found my 13 year old hot water heaters were corroded and sediment was getting into my lines. No problem he was able to replace them for me on the spot, not requiring a separate visit. I highly recommend him as part of the Superior Plumbing team!
Kathryn Casavant
a year ago
He was AMAZING.Not only cleared the drain behind the shower, but identified the problem in the en-suite shower AND gave me a quote to repair !Thank you MUCH !I'll NEVER use any other plumbing company any shall recommend you to everybody !Thank you again
Marcia Emanuel
7 years ago
Superior Plumbing is a great choice when it comes to repairing and replacing items throughout your home. They sent someone out very quickly to check a possible leak with our water heater. The technician came and was very polite. He explained everything to us and reviewed everything. He took his time to look at different details and made a comprehensive explanation on what could be causing our issues. The issue was resolved that day and we are happy customers.
dennis tourangeau
3 years ago
Madison, the Client Relations Manager answered my call. She was very pleasant and efficient as she recorded my information and the reason for my call. Within a few minutes, I was provided with an appointment time and a detailed overview of what the next steps were and any associated fees. Forty five minutes in front of the scheduled time frame, I received a courtesy call from dispatch telling me that the Licensed Plumber en-route to my home is named Beau and expect him around 12:15. Beau arrived on time. He introduced himself, assessed my project, explained the solution and provided a written proposal on his Ipad. Following my review, I approved it and Beau set about his task in a workmanlike manner. He worked steadily for three hours and the end result was awesome. He explained a couple of things and asked if there was anything else that he could help with. Where the rubber hits the road with a business is with the people and what level of personal custody they take for creating great client outcomes. From my experience, the people of Superior Plumbing provide both superior service and a superior intrinsic client experience!
Jason was a cool dude and very helpful and friendly
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