Seagraves Plumbing

I had a pipe burst in my home with water spewing everywhere. Seagraves Plumbing came out right away and took care of the problem quickly. Probably saved me tons of money in home improvement repairs. Service was great, price was awesome. Would recommend them to anyone. Thanks for your help.

Called and made an appointment. No one showed up! Very unreliable and don’t recommend them

We have used Seagraves Plumbing several times and we have always been very satisfied with their service. We had a Rheem 50 gallon gas water heater installed several months ago and most recently a new toilet in our guest bath. Each time they arrive as scheduled, are very courteous and everything is done very professionally and in a timely fashion.

We will definitely use them for all of our plumbing needs!

Called to schedule an appointment to fix a leaky toilet.
The guy who answered told me to call back to schedule the appointment some other time because he is the weekend guy and 'he is not paid to take notes'.

What a sorry excuse for customer service.

Don't waste your time here.

We had to close out our septic tank and tap into the sewer line. Seagraves did a great job. Mike Steel came out and accessed the situation and gave us a quote on what would need to be done. Upon acceptance, he detailed the steps to be taken and the projected start date. On the start date Mike was there, introduced Fabian and his crew and again explained the process for this job. Fabian then went to work and his crew completed the job in a very timely manner.
All of the Seagraves personnel were professional, timely, and communicated well as to what was being done throughout the project. We felt they did an excellent job at an affordable price and we couldn't be happier!

Great job - again. Second time using Seagraves.
Matt and Fernando came on time, did great work, and the pricing was very fair. They were funny, professional, prompt and thorough. Would highly recommend these guys for any plumbing needs.

Very professional, courteous and on time but VERY expensive. I was charged $350 for food disposal replacement (standard $100.00 1/2 HP food disposal) and another $350.00 to swap a dishwasher out. Compared with neighbors and friends and it appears that this is much more than other companies).

Great service from Seagraves but compare prices elsewhere before using!!!

Called to schedule an appointment to see if someone could come out and take a look at my hot water heater and the receptionist advises me that I need a new hot water heater. Where I grew up the receptionist didn’t tell you what you needed - I have always had technician to come out and diagnose the problem. I ask to leave a message for the owner and some rude guy returned my call.

I completely understand the low ranking now!

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Update: Never raised my voice to your GM nor used bad language and if anyone was rude it was him!

Reliable Plumbing - came out, diagnosed the problem and replace the plastic drain release which had a hairline crack in it.

Great Job, professional, on time and price was fair

Called to ask about having a 30 year old toilet fixed. After consult with technician, decided to replace the toilet.

Chris took extra time to pay attention to the details, making sure everything was installed properly (especially with the old tiles that were surrounding the toilet).

Happy with the work provided.

This company replaced my hot water tank for me this summer and did a good job. Last month I noticed water leaking into my garage. I called this same company to come out and take a look to see where the water was coming from. They sent 3 guys out on October 21. They went into both of my bathrooms and came out 10 minutes later, they told me the leak was from the shower in the master. They charged me $125 for this. With that information I told them I will call.the guy that just tiled the shower for help. This guy came back out checked everything and said shower was not leaking. I continued to have this problem so I called a different plumber. He is here today. All this time the water was leaking from the toilet in the guest bathroom and he is repairing it now. Obviously the plumbers from Seagraves didn't even look at the toilet because it was not even difficult to locate the problem so they charged me $125 for doing nothing. Consumers beware, because I’m paying someone else today to do what they should have done.

These guys are awesome. Scheduled an appointment to have a plumbing situation inspected for a house being bought. They were on time, communicate well and gave great guidance! Do recommend!

Since we moved to the area, we have used this company for several projects. After our most recent experience with Seagraves, I will have another company out to check everything that they have done. A couple years after we moved into our current house, a pipe burst and we had them run a new line into the house from the street. Although everything appeared to be working properly at the time, I have discovered that they made a critical mistake by not closing off the original line coming into the house. Water was back-flowing out the original line. During the process of replacing flooring we noticed mold growing. Apparently the ground was completely saturated with water due to the back-flow from the original line which found a crevice and leaked back into the house where mold was growing down the wall and floor. I contacted the office and spoke to the Operations Manager Justin. He informed me that they provide a one year warranty on their work and since I could not prove that they were the last people here (Seagraves has been the only plumbing service I have used since we moved to the house) he would not be able to do anything for me and continued to ask me why I was calling. Are you calling to schedule another service? ABSOLUTELY NOT! We will never use this company again. He was rude, showed not one bit of empathy, and worst of all would not be held accountable for work that his company did not complete properly. I guess it is my fault I do not routinely look underneath my floor and inside my walls.

This is very disappointing, I make it a point to support local companies but this is one that will never get business from us again. Hopefully no one else will make the same mistake.

Having used Seagraves for many years, when we had an emergency at our rental property, I called them in a panic wondering how quickly they could go to our rental property for a leaking water heater. I was told they could be there within the hour, wow, I was delighted with such quick service. Upon arrival I was told that the water heater needed to be replaced and I agreed. They replaced it immediately and presented me with a bill that I have since learned was about $ 100 - $ 300 less than their competitor. I will never call anyone but SEAGRAVES PLUMBING. Thanks Seagraves, I will recommend you to all our friends and neighbors.

They promptly scheduled their service personnel to do the install. The installers arrived on time. They worked very efficiently and did excellent work.

I received a referral to Seagraves after my living room flooded from a plumbing issue in my upstairs bathroom. Matt came out and assumed that the issue was a toilet overflowing since there was still water coming upstairs despite the fact that the water pressure to bathroom sink and tub was low. He flushed the toilet as his only diagnostic and told me it was fine to resume use of the restroom and gave me write up for my insurance company. The next day I showered in the upstairs bathroom and again water came through the ceiling into the living room.

I understand that everyone makes errors but the error is not why I'm writing the review. I called the office again to report the new events and to request to have someone come out again and perform a proper diagnostic. After all, my living room ceiling was already opened up from the dry out and access to the pipes may not have been so difficult. I am actually unsure why Matt failed to actually look around in the first place. After 2 weeks of receiving excuses from the office about why I was not receiving call backs, today, I finally got in contact with the manager who told me that Matt is a master plumber and he did what he was paid to do and that they would not come back out . I requested a refund of my money and I am now looking for another company to perform the work.

What a shame.

Called to get someone to come and see if there is leak, person who received the call did all the work of diagnosing the problem over the phone without even looking and ready to give me a quote... oh wait.. before even I finish what I had to say.

Called today to get a toilet issue resolved that I've had for years. My schedule wouldn't allow me to get an appointment time until November which was fine. Just a short time later they called me back and said they had a cancellation they can actually come today if I was available. I was! Jason and Joe came a short time later and spent a good bit of time diagnosing the issue. They were friendly and professional. They fixed my problem and the price was reasonable. Very happy with the booking process and repair service. Thanks Seagraves.

I have a backup in my basement toilet, I called Mr. Seagraves Yesterday, he called me back today and told me that his brother Mike would be calling me back. In the meantime, I started reading the reviews on the Seagrave Plumbing Website. The negative reviews with any company concerned me. I have been had before. When Mike Seagraves returned my call, I gave him the whole scenario about my plumbing. (I fired my Plumber Tuesday, I will updating his website with my review as well). He did say that he could come to my house today and it would me about $500.00-$600.00 to determine if I am on sewer and if not to locate my septic tank. Well, I told him that I had read the Seagrave reviews and their reviews are not that good. His response was so idiotic, as a business man. He said that if our reviews are not good, call somebody else. DAMN RIGHT! and I did. I called the Environmental Health Department. They emailed me a list of all of the Certified Septic Tank Companies in the State of Georgia. Seagraves Plumbing, Sewer and Septic is not on their list. I Think that I dodged a bullet.

These guys are great. Very responsive and cost is reasonable. Plumbers and electricians always make me nervous - you never know what you are going to get! But I'm so happy we've finally found a plumber we trust!

Our family has used this company for 55 years and has never been disappointed.

I just had Anthony and Leroy here working on my exterior landscaping drain and I couldn’t have been more impressed with these guys. They explained everything to me that they were going to be doing then once finished they went over it all with me again. Pricing was good and service was top notch. I will be using Seagraves again in the future when I need plumbing work done.

Michael Seagraves and his crew are the real deal. They quote quickly and accurately, and in return for your money spent with them, you get a pro job.

The added bonus is that they are skilled and dedicated plumbers, not just a bunch of fellas that happen to be doing plumbing work to make $$ this week.

We've used seagraves for multiple plumbing jobs at an office park, and also for residential issues.

The original plumbing in my old house is getting worn out here & there, and Seagraves has come and fixed a few things for me. Most recently, I had a homeowner's chore involving the water line to a toilet get away from me. They were able to send someone out the next morning, as it was not an emergency, and he arrived about 15 minutes early--convenient for us--and got right to work. He had to cut into the wall to replace a failed section of pipe, but helpfully suggested that he cut into the bedroom wall, rather than asking us to send for someone to cut into the tiled bathroom wall. While we were moving furniture he installed my toilet float & flapper. Got done in an hour & fifteen minutes, & charged a very reasonable hourly rate for the job.

Had shower drain backing up. Sent two guys to pump septic tank and trouble shot and fix drainage problem. They decided it was roots from tree coughing drain line. 500 dollars to pump. Quoted me 1900 dollars to fix. Next day backhoe came out dug up line and tree. Replaced drain line. Then they determined it was not the tree or drain line but something in the house. Next, high pressure water jet truck shows up and clears line. Then I was told the 1900 dollar quote for backhoe was an estimate and final bill was 2800 dollars. Perfect