Description

As Florida’s leading septic pumping and drain cleaning company we serve these nearby towns and more in Duval County: Jacksonville, Orange Park, Fernandina Beach, St. Augustine, and Jacksonville Beach

SERVICES

Drain cleaning, Outdoor plumbing system repair, Plumbing leak detection, Sewer repair, Toilet repair,

Reviews

Chris Greene

7 months ago

Our technician was Darrell. He was a great and very personable guy as soon as he got out of his truck. I had never been through having a tank emptied before and he explained everything to me about what was going on and so on. He was very efficient and we had a good conversation all while he was working. If/when I need service again, I will definitely request him.

Gregory Leach

a month ago

I had my septic tank pumped out today and I must say that the technician Chansi was professional, polite, knowledgeable and a very hard worker. He made a hard job look easy. He was on time and cleaned up everything. Price was very reasonable. I highly recommend Wind River of Jacksonville.

Wyatt Andrews

5 months ago

David Wilson cleaned and pumped out the grease holding tank for us at Tyson foods. We are very pleased with his services

Carol Threlkel

a month ago

Will definitely request Ray Wilson again. He was very professional very polite. Had my septic tank pumped out in no time at all.

Neil Blaser

4 months ago

Over the past few years Wind River has bought up most of the local companies, including the one I used to use. The times I have used them since it was harder to get any work scheduled, but it wasn't bad enough that I felt the need to find someone else.The workers were very professional and competent. As were the customer service reps who told me that sadly they couldnt schedule anything without the main office. They told me that the main office would contact me within 48 hours to schedule repairs, and that the main tank had enough capacity not to worry. After multiple followup calls they finally called me back 8 days after the initial work.Of course, this delay means that the tank needs to be pumped a second time, which is certainly convenient for Wind River. But fortunately I was able to find a local company in the mean time who scheduled the work quickly and without having to try to go through customer service to reach someone.I don't have proof that this was deliberate policy to run up the price rather than incompetence. But it sure does fit the evidence, and at the very least shows a complete lack of attention to the customer's needs. At least the money for the unnecessary second pump out will go to a company that I don't have to wonder about their honesty.

Lori Ralph

3 months ago

Fasten expedient service to help a veteran in need. David Wilson was prompt and professional and got the job done in a timely manner. Saving his customer a lot of money due to a previous improper repair diagnosis. Thank you, David.

Jeremiah Gerena

3 months ago

Patrick my technician was very knowledgeable and was on time. He had no issue sharing tips and comments with me about my septic system. Overall fantastic experience.

Joshua Sizemore

a month ago

Ray Wilson was very professional and polite. Service was performed in a timely manner. Give ray himself 5 stars !
Thank you!

Michael Gallagher

6 days ago

Connected with Josh and Darrell came out to my house where both were professional and extremely helpful. Great experience so far with wind river just getting a tank replacement.

Barry Cole

5 months ago

Service tech David always does a great job! He's friendly, professional, and very knowledgeable about the work. Goes the extra mile for his customers every time. Wind River can use more techs like him. Your the man David!

Fallon Major

2 months ago

Charles was extremely professional and helpful. We had just bought our home last week and he was quick to figure the problem! Thank you!

Rob Kreis

5 months ago

Charles Inscoe was assigned to assist me in a sewage system locate under an existing concrete slab. Charles did an excellent job, knew his equipment and proficiently performed his duties which helped expedite our ongoing remodel project.

Donald Horne

6 months ago

Chansi with Wind River was very knowledgeable and did an excellent job. Took time to answer all of my questions for first time septic drain. Very mannerble. Excellent company and service. Would highly recommend…

Anthony Jarvis

5 months ago

Dave Wilson is such a solid asset for our company. Trust me when I tell you that a restaurant’s nightmare is plumbing issues. Dave does a stellar job keeping our grease trap in check so we don’t have an issue. Thank you Dave and Metro Rooter

Leigh Morrill

6 months ago

Bruce was professional, courteous and did a great job despite a challenging set of circumstances. I appreciate him very much!

Cody Corbin

5 months ago

David Wilson pumped out our grease trap

Hayley Hammock

6 months ago

Kelly was very professional when scheduling our install. Wonderful customer service and amazing at answering all the questions we had!

leah jones

6 months ago

Did a fantastic job and did what no other pumper did for us. Problem free from now on thanks to you! Thank you so very much!!! Very professional!!

Greg Gaylor

a year ago

I had a new water heater installed in a new house. The whole job was done under warranty because the original new WH was bad.The install guys did a great job. Top notch. The problem I'm having is with the billing department. They continue to send me a bill. The builder is responsible for this bill but I can't get anyone to answer the phone or call me back. I've called 4 times and left messages in the past two months with no response.

Mike Barilla

6 months ago

To the point. Drain pipe clogged. Plumber David came out, was very professional and able to clear the problem very quickly. I do recommend this company.

J Kuhn

a year ago

After 2 decades of service from this company we recently had an unpleasant experience with having our septic system cleaned out. But, in short order the management reached out to us to rectify the situation. We are very pleased with the response and the professionalism shown to us. Will continue to use this company. Definitely would recommend them.

Blair

a year ago

I had a septic clean out service.The reception lady was awesome; she helped me figure out what I needed to schedule and told me prices and some general knowledge. Chansi and his partner were friendly, super helpful, and we're able to explain and inform me on my septic tank. (Im clueless on it) I really appreciated the help and I'm happy with the work.

Ana Leaird

a year ago

Hunter Barr and Tom Zaruca arrived on time and fixed a problem 2 other plumbing companies could not diagnose or repair. They gave me all the information and options I needed to make the decision on how to fix the problem. Best service ever from these two gentlemen.

Jorge Santiago

6 months ago

This service was for my elderly parents of 93, 91.Chansi was very profesional Explained important information for a home owner.

Rebecca Thomas

7 months ago

Kelly was very helpful getting our septic checked out in a timely manner the techs that came were very professional

Corie Mansor

6 months ago

Service tech David K. was here in under an hour on an emergency call. Did a good job and was reasonably priced

Katie Wainwright

6 months ago

Kelly was very eager to help even if she didn’t know the answer. She took the time to find it and got back with me quickly.

Michael Murphy

6 months ago

Technician was professional, courteous and took time to verify all drain system was operating correctly

Dustin Fertig

a year ago

Septic pump out.Called on a Friday afternoon, scheduled the pump out for Monday (sunrise-sunset). 9:28am Monday morning they were here.Both gentlemen that showed up were courteous, respectful of property and thorough. Tank was pumped and cleaned in an hour; from the time the truck pulled up, to pulling off.Will continue to use this company in the future.

Rick Prevatt

a year ago

great work, fixed issue did have billing issue but eventually Dan called me and straightened all that out. Bottom line is I'd use them again due to efforts made to make it right in the end.

Shannon King

8 months ago

David Wilson was great to us! He did everything he needed too, send him to our location anytime !

Dana Whitmore

6 months ago

William Clarke was awesome, knowledgeable, personable and professional.

D pinnell

a year ago

Septic pump out service completed today. Mr Cudney very professional and accomplished a thorough job.Septic pump out in 2017 cost: $192.00Septic pump out in 2021 cost: $373.35Approximately a 50% increase over 4yr. period?Pray it won't increase as much over the next 4-years.

Terra Taylor

7 months ago

Kelly was so helpful. She was very thorough when explaining things.

Karen Geneux

a year ago

David Wilson was very knowledgeable and explained how he could help my company with both our residential and commercial properties.

Nicole Abbott

2 months ago

David Wilson was very helpful and very professional

Carol Thrift

a year ago

David Wilson met with me and explained all his resources and qualities that his job could help my company with some of our commercial and residential properties. Very nice respectful man !

Stoopid'Asz Cash

a year ago

I’m Mikkal From Insomnia cookie and KYLE IS THE MAN!! He was Quick Fast And in n Out with no problems, Friendly Guy! Thanks for the Service!

Robin Hodges

a year ago

Robert and Darrell were awesome came on time were professional and very good at their work answered any questions that I had loved them will recommend them to everyone