R G's Plumbing Inc

It's so hard to hire anyone today to do work and you never know who or if they will show up. We were in need of a shower faucet repair in our spare bathroom. I looked online for local plumbers, started reading reviews and making calls. To my surprise, when I called R G's the woman on the other end (Marsha) was very friendly and answered all my questions. I wasn't sure they would be able to come out on a Monday, she reassured me that Ralph would be able to come out and fix the issue. Ralph got to my home at 2:20 and an hour later the job was complete AND cleaned up! Definitely worth a call for your plumbing needs!

Can never get anyone to answer or a call back???? Are they still in business? Finally talked to someone and she was extremely rude and didn't listen to what I was asking her and decided today she wasn't interested. The guy who does the plumbing is very nice, I've talked to him before but the lady who does the phone needs a lesson in customer service. She lost a few hundred dollars and future business.

Tried calling to get a quote on a job to tie an AC drain line into a tub drain ay a point inside the house where drywall was already exposed. Woman that answered claimed that the plumber does not do any digging outside. Was trying to explain to her that I was wanting it connected at a point inside the house where lines were exposed and about 10 inches next to each other but she kept saying it was digging outside and then proceeded to hang up on me. Tried calling back a few times but she hung up everytime! Poor customer service!