Mike Matthews

2 years ago

Excellent service by Casey who was very knowledgeable and answered all my questions with regards to my HVAC system.

Landon Merchant

2 years ago

Ray was out today to repair a bad GFI plug we had. He was on time professional and explained every thing well throughout the repair process. Would definetly recommend performance air. They service both our ac units and now our electrical.

April Grantham

2 years ago

Robert was awesome! My dad has Alzheimer's and my mom has the beginning of dementia issues. He handled her with kindness, simple explanations, professionalism, and understanding of the in-home situation. The issue of confusion for my mom on the thermostat was explained and options offered. Would highly recommend.

Gabrielle Levin

8 years ago

Always professional and courteous. Appreciate the call if they'll be late, and that they take care not to make a mess in the house. Joe has been to our house several times - knowledgeable, informative, friendly. Likely will go to JDK when it comes time to replace the unit.

Patrick Flemming

2 years ago

Great communication regarding the appointment, technician arrival schedule, system review results and associated corrective option as well as the final bill. Work was quickly executed and the pricing is competitive. These guys are pros. I have done business with them for the past five years and they always meet or exceed expectations

Alexander Rueberger

a week ago

Larry Musfelt and Kevin Williams, did an awesome job with the install everything is working great. I would definitely recommend Performance Air Conditioning.

Chris Pistillo

2 years ago

A professional company that took the time to listen to me and fix an issue. Not many companies would go above and beyond the way they did. Definitely will be reusing them for anything else that I need in my house. I cannot thank them enough. Kind and caring about their customers!

Nancy Ulrich

4 years ago

Randy was fantastic. On time and very nice. He explained everything with details and fixed the problem we had.

Charles Hufford

2 years ago

Outside, non-metal, faucet was broken off. That required shutting off the water supply to the entire house. The technician arrived in a timely manner, and was professional, completed repair satisfactorily. I felt the pricing was high even after my membership discount.

Rich Lucas

3 weeks ago

I had a great experience with the unfortunate replacement of my AC. The guys.. Tim, Casey, Alton and Alex were on time, efficient, courteous and professional. The whole ordering process was seamless as well. They all made was potentially a miserable situation into a pain free installment and got my ac up and running with 48 hours. They you guys!!! You are the best!!!!!

John Jaworski

2 years ago

Marvin did a great job going over what he was going to check and circled back when completed with what he found. Very informative and professional.

KRISTI LAM

a year ago

Absolutely amazing customer service. Both Jonathan & Marvin went above & beyond to solve our problem & get our AC back to optimal performance.

Reina

10 months ago

Jeremy and Will were very professional, knowledgeable and well equipped. They dismantled my old A/C and installed the new is a short time. It was a pleasure to watch them work so efficiently. They both spoke well of the company. It was refreshing to hear “good” things about a company. It shows that your company cares about its employees and it shows by taking how good they take of the customers.

Nicole Schulz

4 years ago

The entire staff was awesome. The first woman I spoke to on the phone was welcoming and very helpful. I was updated on my appointment time throughout the day and was told that they would work around my schedule! Randy was very helpful and informative and help me set up an appointment with an electrician. I highly recommend this company.

Betty Cisternas'

3 years ago

Hi Derek S. was the technician that came to my home. He was very polite and did a great job. He was here for my AC maintenance and was very thorough I am very pleased with the service I have received from him. Thank you Derek and stay safe look forward to working with you again.

Karen Fretschl

2 years ago

Cody C, came out to diagnose the problem with our microwave and electrical box. He took his time explaining several options, and we were very satisfied that there was no pressure to make a decision to completely replace our very old electrical box. Erik F was right on time for the install. He got right to work, corrected a loose outlet, and made a designated outlet for the microwave, and brought our electrical up to code. It was a hot and dirty job and he worked hard to get it done. After he did an excellent job, was very pleasant and answered all my questions. Thank you Cody and Erik F.

John Champion

a year ago

I had a plumbing issue and they cleared the line very quickly Reasonable price great service

Hadassah2

3 years ago

Steven did his job and did not try to push expensive items that was not necessary. He was very personable but professional. I will use them again.

Caroline

2 years ago

Thanks for exemplary service from Bull who was professional, knowledgeable, and friendly! Bull represents his company well!! UV system installed!!!!

Frank Sliwak

3 years ago

Mike C seems like a nice person however he also seemed like he really didn't want to do the work. He replaced the drain. It's not fitting properly and has a raised rough edge in shower. He left the shower floor, bathroom floor and toilet seat with dirt on them. He left debris in our trash can in the bathroom and more debris under the house. He tried to fix the other leaks but made them worse. He shoved a towel around the leak. Then basically left us on our own to decide what to do to fix the leaks.

Dale Barclift

3 years ago

Aaron was awesome! He arrived in a timely manner, listened to directions I gave him to text and not ring the doorbell because our dog goes nuts. After a very thorough inspection he diagnosed our problem and came up with a cost effective solution.

Lisa Cunningham

2 years ago

Cody was very informative/knowledgeable, professional, explained everything he was doing...I was extremely happy with him and his work.

Maggie Lucas

3 years ago

Kyle M was very effective & knowledgeable. He arrived to our house super fast & was so friendly !

Shannon Sachon

4 years ago

I will keep this short and sweet because I don’t want to waste anymore of my time on this company. Basically, Performance AC just recently quoted us for a fan motor and cooling coils at $1,700 and $3,300. After specifically asking the technician if the manufacturer warranty would cover this repair he said no. To my surprise I called Trane and yes, both parts are covered under warranty. Come to find out Performance AC has customer pay out of pocket for full cost of parts and then goes to Trane directly for reimbursement and pockets the difference. This in addition to selling us on multiple UV lights unnecessarily and changing our variable speed handler to a single speed is just too much to let this pass without bringing it to everyone’s attention. Good luck to all and please if you use this company PLEASE check their work and call for second opinions before any work is completed.

David Starr

a year ago

Peter our Performance Technician was exceptional. Professional, friendly and accommodating.

Jean Schuh

2 years ago

Austin was exceptionally professional. He worked hard to get my recycling back on-line. Thanks, Austin! Jean Schuh.Jean again: Ray was very patient in explaining the hazards associated with my electrical system. He offered four different plans either to apply a band-aid fix or overhaul the entire system. I have the highest praise for Ray; he's competent and friendly, and I would welcome him anytime into my home. JJuly 7-8 - I couldn't ask for better service than what was provided by Joshua M. He was prompt, respectful, clean, and friendly. (Ben, as well). J. Schuh

Scott Bullerwell

2 years ago

Performance gave me exceptional AC service. They were knowledgeable in answering any questions I had, professional in their work and performed as expected. They are my go-to company, for sure. No hesitation in recommending them.

Kirsten Dahl

a year ago

Nick was very professional and efficient. We had a water heater emergency and his response was excellent.

Deborah Cummings

2 years ago

Josh was polite, professional and knowledgeable. He removed our water softener and did related work and helped us get the old softener into the garage. Five stars for him but your schedulers are completely unreliable. They lose appointments, change appointment times...I asked to talk to a manager and haven’t heard a word.

Mike Frump

2 years ago

Tyler and the team from Performance Air Conditioning did a great job installing our new A/C system. Job was done in timely manner and house and garage was left clean. System works great!

Carol Helgoth

a month ago

Steven did an excellent job installing our kitchen faucet. He was very polite and answered all of our questions. We will call Performance again for any further plumbing needs.

Michael Mader

3 years ago

Danny did a great job with our plumbing problems. He was very nice and I (Kathy) felt very comfortable talking to him. He even went to the store and picked out the perfect new handle for our toilet tank! Would definitely call him again because he was fair, did us a favor plus excellent work.

RON MCKENZIE

5 months ago

Austin who did the work did a great job. He was very efficient and thorough. I was very happy with the service I received starting with the estimate through the completion of the work.

Nancy Diaz

a month ago

I had my maintenance appointment on my system today. A Representative called me to tell me the technician was running late and then called me when the technician was on the way. Robert J is professional and thorough. He explained everything he was doing to ensure that my system was running efficiently. I definitely recommend this company.

Jill Warner

6 months ago

This company replaced my air and heat HVAC units. The experience was flawless from start to finish. From the technician, Warren, who came to inspect the system to the estimator who came the next day, to the team that replaced the unit. They were informed, respectful, personable, and fair in their pricing and evaluation.The corporate culture is excellent. The owners invest in their good people and stay with them through hard times. To find a company like this is rare.Jill Warner

Cris Alampi

3 years ago

Performance provides great service and support! They’re keeping my house up and running!

Phyllis Ralston

3 months ago

Always good quality work. Been using them for several years.

Teddi McCune

a year ago

it was Eric who installed my light fixture. He did an excellent job. It was a pleasure having him in my home. An true asset to Performance AC

Yvonne Cre

3 years ago

Steven S was very professional and explained everything to me, as far as why my unit was not cooling and what to do. He was very good to talk with Highly recommend

Bonnie Walker

3 years ago

Tim was personal and very informative. We are grateful for his assessment of our plumbing needs.

Karen Doherty

a year ago

Very pleased with the service I received from Performance Air. Chris McCarty was very courteous and knowledgeable, and his work and recommendations helped to avoid future problems with the air conditioning system.

Pat Guest

3 years ago

Very happy with Pascal and his professionalism. If I have another need for plumbing, I will certainly call Performance.

Linda Brock

a year ago

This is a five star company with a five star staff! Their service is excellent and they treat their customers very well. Thank you Warren, Troy, John and Josh. If you want the best quality, at the best price, call Performance A/C, Plumbing and Electrical!

Karla Black

3 years ago

I am so very happy with these guys. When we discovered that we had rotting cast iron pipes in our house we had no idea what to do. The original plumbers that we called wanted destroy our floors and walls but we wanted a way to avoid that if at all possible. We did a lot of research and found that pipe lining was an excellent alternative. We decided that’s what we wanted to do and began looking for a reputable company to do the work. It wasn’t as easy as one might think. We live in Orlando and Performance was the closet company we could find. When I originally called them I didn’t know they were in Clearwater/Largo but after some research on their part they were the ones that covered our area and we began our process. They gave us Three different options and what each would cost. We decided what we wanted to do but then had to delay the plumbing repairs due to finding a major leak in the roof. Once we were financially able to pursue getting the plumbing fixed we called them back. They honored their original bid and began the work. It turned out that our pipes were worse than we were originally told and the work was more than anyone expected but they stuck to their original bid without any extra costs on our part. I highly recommend this company to anyone. Thank you so much for being a company that honors their word and does the job properly. I am forever greatful.

Tom Lindsay

3 years ago

Always have a great service from these guys. They did my full A/C unit about 4 years ago and have been servicing it ever since. Never had any problems highly recommend

Francis H. Dionne

a month ago

outrageous fee for

lminor service... Technician was 1/1/2 hrs late

Kenneth Pappy S

3 years ago

Had a AC tune up today and what a great treat the tech was AWESOME!! First contact wore footie covers in the house each time he came in. Kept me informed the whole way. Thanks Cody E best service ever. Will use again and highly recommend this company .

Joanne Andros

2 years ago

We just purchased this condo and wanted to be reassured that the ACHeat unit was working properly. All of our concerns were addressed. We called on a Friday and we had an appointment by Monday. We are very pleased with the service that was supplied. We will be continuing to have this company routinely service our unit.

Gary Upshaw

a year ago

Tony did a fantastic job identifying the problem and correcting the situation. He ran new wiring from the C/B panel to the water heater which was previously spliced. Tony arrived as scheduled and completed the repairs promptly.

D B

2 years ago

Sean was so awesome! He is polite, professional, and thorough. He clearly explained everything that he was doing and asked if I had any questions throughout the entire process. I would recommend Performance Air to anyone looking for a reliable AC company. Very reasonable prices and a solid company with trustworthy people like Sean.

joe simkus

3 years ago

Tech put 134A into a 22R system and left my home without talking to me. Have called the company daily and received no call back. My AC unit is wrecked. BEWARE! I am going to report them to authorities.

Sharon Livella

3 years ago

During this time of covid-19 he was so respectful. Answered all the questions my 80 year old husband needed answered. He didn't pressure us to do anyting make a decision on the spot no pressure on what would be the right one we wanted. He let us decide. Such a nice man very well-educated very knowledgeable. Now we look forward to the service man who will put in our new AC

Erica Kane

4 years ago

Great experience! Aaron was my technician. He was punctual and very knowledgeable. He took his time explaining the issues and also explained his recommendations. I would definitely recommend to anyone looking for a all in one performance company.

Stephanie Kanach

2 years ago

Tony came with the right attitude! He immediately re-evaluated the plumbing issue! He gave an option on how to tackle the toilets & showers from over flowing. Tony (& Eric -equally as nice & professional) descaled & jetted the line connecting the toilets to the clean out valve then ran a camera to insure there wasn’t a blockage any longer or broken pipes. With Tony’s vast plumbing experience we were confident the plumbing issue would be resolved! Thank you Tony & Eric for all you’ve done to tackle the job!

Cindy Young

2 years ago

Cody was prompt. Efficient. Professional. Helpful. Courteous. Work was completed same day and recommendations were made but no pressure to buy. I appreciate his help and good work. I highly recommend this company and their employees

athena Kort

3 years ago

Jeremy and team did an amazing job installing a new AC unit! They spend the time getting to know their customers and find out what works for them. They are friendly, welcoming, and are easy to relate too! I would highly recommend to friends and family!Ps: I never post online reviews, this is my first. This is how good of a job they did!!

Richard Aaron

3 years ago

I found a door knocker on my door and needed Electric work done so I called. A friendly voice told me when they could come estimate the job. When my tech got there he took lots of pictures and sent them back to the office. I ask him if he was an electrician and he said “no”. After a long talk with his office contact he gave the phone to me and some guy tells me that the price would be $2,200 for the work. I told him I would get 2 more estimates and he said: “other companies might leave you without power for 24 hours & tried to pressure me”. I thanked him but I knew the price was excessive. The work in question was splicing 2 line wires and running two 3 foot load wires from the panel to the meter.The other 2 estimates from licensed electricians were $400 & $250. The lower priced man came and did the job in 22 minutes. I clocked him then I called Duke who turned my power back on in 1 hour a total of 1:45 without power.If I do the math Performance would have charged exactly $100 per minute. I will leave it up to the reader to make their own conclusions about this company.

Kathleen Schiop

2 years ago

Austin was great. Polite, put on booties before he came in, discussed everything at length. Very professional and capable. A good customer experience.

Billy Vu

a month ago

Very professional and explain the details of the work done.

Mark Davis

3 years ago

Appointment made in great detail previous day reference $79 sewer line cleaning. We had an event at our bar and requested same day service, which they said they would try but no promises. No problem, they told me up front and I was prepared to wait til the next day. The next day the tech arrived. After about 15 minutes of being shown the issue and access points for clean outs we were told the price would increase by over $100.He said the increase was due to being non residential. We called the office and were told there was a mistake made by the customer service representative who took the call. We were also told they were not taking new jobs and were going to leave. HORRIBLE CUSTOMER SERVICE

Ruth M

3 weeks ago

Installation next day. Very professional and efficient.

Craig Gordon

2 years ago

The Best Company in town. Very happy with all the work I've had done. Great Sales team also!! Thank you.

Pattie Layton

3 years ago

Bull came out to do a 6 month follow up AC check. He paid much more attention to detail than the previous tech who was here in June. In fact he redid some of the work that the previous tech had done incorrectly last June. Bull cleaned and waxed my outdoor AC unit. I was really impressed with his attention to detail and desire to do a perfect job. I’ll be requesting him in the future.

april mitchell

a year ago

These guys are great! They came out right away to fix my AC and literally everyone I dealt with from this company were extremely professional and courteous so I will definitely be recommending this company to friends! Thanks guys!!!!

Melanie Hevron

2 years ago

They did a great job performing an electrical audit and letting us know what we needed. The prices were fair and they did not pressure us at all. Love these guys!

Jane Underwood

4 years ago

I can’t say enough about how remarkable the experience with Performance was thanks to their technician, Jonathan B. He took excellent care to explain the issues with the use of before and after photos. He was extremely friendly & professional & represented the company well. I highly recommend Performance for all HVAC needs!

Tracy Hollis

a week ago

Performance Air and Beau came to save the day! Thanks to Phillips Air Conditioning as well for recommending their competitor when they had too many emergency calls. Performance got me up and running the same day and Beau was amazing. Such a professional and extremely knowledgeable. Highly recommended. Thank you, Beau.

David Stipe

3 days ago

Anthony and Eric were fantastic!! Hard installation in an older condo. Ben visited and offered ideas and solutions. Everyone very professional and very knowledgeable. We are very happy with all of our Professional AC and electrical services. Aaron was great walking us through our options. We chose the Ruud. He arranged for a portable AC unit that was delivered Sunday afternoon. Plus, you were able to install our new unit a day earlier!!! Thank you!!!

Jessica

8 months ago

Robert John was an awesome technician! He came out next day for a check up and answered all of our questions and concerns. He was very knowledgeable while being friendly and personable, would recommend him to anyone! Every person I interacted with on the phone was the same experience, friendly and helpful, with no wait, even on a Saturday. I'm very impressed with the service I've received at Performance Air!

Susan Gronowicz

3 years ago

Bull performed our semi-annual A/C inspection. He was professional, personable and knowledgeable. Most of all, he was thorough. We would be pleased to have Bull perform any inspections/repairs to our system in the future.

Just Me

3 years ago

Danny N. was fast and friendly with great customer service. He saved the day for me and my family. Would definitely use them again!!!

Tryphaena Manoharan

3 years ago

Jason G. Was amazing! Responded so quickly and efficiently! Answered all my questions well ! He was so awesome we joined the performance air club 😁

belinda schellenbach

4 years ago

Curt is new to this company. We are extremely pleased with the service he provided. He is very knowledgeable with many years of experience in the industry. Thank you Curt for helping us today and getting our system calibrated properly

Rebecca Monet

6 months ago

5 star installation and 5star customer service

Lori McCoy

4 years ago

I love this company! Josh was very professional, considerate, patient and thorough! He made me feel very comfortable with all my questions & concerns & I never felt rushed. He provided me with the knowledge I needed to make informed decisions at the pace that works for me.

Nikki Edwards

a year ago

Exceptional Customer Service.Exceeded all my expectations for a totally new A/C System and all new ductwork, drain lines, new electric. I can't say enough about the professionalism of this company from start to finish.If you haven't tried them, then you just don't know what real customer service looks and feels like.

Mary Alexander

2 weeks ago

Great and awesome experience with Performance AC. Special thanks to my installers Casey & Adrian!!! Everything was left neat and tidy. Would highly recommend. Thanks

Ppump Jim

a year ago

We could not ask for better people than Anthony and Eric. It is one of the things in life that you can tell right off and that is the quality of people. Performance is very fortunate to have quality men like Anthony and Eric.Robert came awhile back and cleaned our systems and he was professional and knew more about the system than any people we have had before.

Rafael Velazquez

a week ago

i highly recommend this company to anyone needing a cost effective, reputable, reliable and professional moral company. I signed up for their yearly contract at a very reasonable price and their services after that left me speechless. Great Company..

United States Military

3 weeks ago

They are the best...knew what to look for and kept us safe! Not a big job, but they treated it that way!

John Madden

2 years ago

I had a new AC unit installed. Jeremy and team did an excellent job. They were on time, very professional, and knowledgeable. Would highly recommend them.

Richard Taylor

3 years ago

Steven S arrived to get my A/C system up and running again and he was very professional. He was courteous, reviewed what the issue was, gave me his idea of what caused the issue, and then got right to work.He corrected the problem very quickly and discussed options and recommendations for me to consider.I was very pleased with Steven. I will be using him again in the future.

Isis Falardeau

3 years ago

Our technician Prinztone was great. Came out on time and very nice, knowledgeable, professional guy. He got our ac working again.

Ed

3 years ago

wow, I was stalked by this plumbing company with them calling me several times. when I informed them I will not use their services they follow up with a text. I had to block their number so they would stop harassing me.

Lindsay Wickham

2 years ago

I have an historic two story home built in 1925. The prior year I used this company to replace original sewer lines to the street and they did a fantastic job. This year, we replaced all of my original water lines and discovered some unexpected but serious issues requiring creativity and skill. Tony and Angelo were at my house for a week and I am so grateful for their care and expertise. They are craftsmen. This is not the cheapest company you will find but I got what I paid for which was careful and high quality work. Thank you for taking such pride in your work and treating my home like the treasure that I think it is.

Lorraine Soteriou

a year ago

Kristopher was excellent in his knowledge and explained everything clearly as to what needed to be done. the appointment was on time and he was friendly and professional. I would recommend your services to anyone.

David Ingalsbe Sr

2 years ago

Ray installed a new electrical line to our Refrigerator that had an open ground. He was professional, friendly and completely COVID compliant during his work visit. It was a pleasure meeting him, and his repair was excellent. I have no problem personally recommending Performance HVAC, Plumbing & Electric for any of your household problems. Ray is an excellent electrician!

Sara-Jane Medina

7 months ago

Could not have had a better experience. Scott is outstanding and I will be asking for him on the next visit.

Am Grandmont

2 years ago

Had annual water heater flush. Water pipe marking as well, outside, as requested. Raul E was courteous and efficient. They always have someone to help you.

Andrea Burns

3 years ago

On 12/12/19 I was told by Performance my pipes needed to be repaired or replaced immediately. They were on the verge of collapse. The job was to take 2 days on a weekend. It actually took 60 days. For 60 days I could not run my washer machine without flooding a bathroom. For 60 days (assuming this latest fix will last) I was never sure if a toilet would flush or flood a bathroom. During this time I had to take numerous days off from work. Each time a plumber came to fix or finish the job, I was told it was done. Not so. I was told the fix was to try single ply toilet paper. There was a 48 hour period where I had no working toilet or sink due to the fix. The first Saturday the job was started 12/14, they did not bring enough lining to complete the job the next day. Although I was promised by the sales person, the job would be completed over a 2 day period. I would lose use of 1 bathroom for 24 hours and the second bathroom for 24 hours. I was never told it would take 60 days. The last day, 2/21/20, the worker showed up at 8:30 and disappeared without a word around 2:00. I had to call the office to find out if the work was done or not done. Did he go for lunch? Is he coming back? These 2 visits were indicative of my experience. One of my bathrooms has been totally trashed. The fixtures were never put back. In fact, the window screen is still sitting on the floor in my bedroom. I'll have to buy some clips I can't find to put it back. I was never offered a voucher for a laundromat to get my wash done for this 60 day period. I was never offered a motel room for the time period I had no indoor plumbing. This work prevented any holiday last year. Couldn't invite anyone to my home. What if the toilet didn't flush. I missed days and days from work to accommodate return visits to correct the drainage problems. Was I offered any kind of compensation? No. To this day I have not received a copy of the quote for the job. The loan company had to contact the contractor 3 times on my behalf for me to receive a copy of the invoice, on 1/15/20. The invoice is dated 12/24/19. I am responsible for a loan of almost $15,000 for this magical experience. This contractor processed this loan on 12/21/19 without my knowledge. How does a payment get processed before the invoice is created? AT NO TIME was I ever informed 100% of the payment would be processed up front. I certainly was never told I would have limited use of my home for 60 days after the payment was processed. I would never have agreed to those conditions. AT NO TIME was I informed the loan had an activation fee I was required to pay with the first payment. The contractor's billing department NEVER told me the loan was processed and refused to speak with me. I only knew I was responsible for these monies from an email sent to me by the loan company. No one at that contractor had the simple courtesy to let me know the loan was being processed. Just to make sure I had a special experience, the contractor sent me an overdue bill for $126 on 2/18/20. Still couldn't use my washing machine without flooding my bathroom. I could go on and on about how filthy my house got with people going in and out. Or, how the workers threw their gloves all over and piled them in a flower pot instead of the trash cans. Or, damage done to the outside electrical outlets. It's difficult to mop floors without working plumbing. If this contractor actually cared about their customers, one would think maybe some one would give me a call and see how I am faring. Nope. I hope no one else has to go through this experience. experience.Update: Received a call from customer service a week ago. I mentioned I was not happy. I was to receive a follow up call Monday or Tuesday. Never happened. What if You or I couldn't wash our hands or flush a toilet in the midst of a pandemic!

Greg Giesen

10 months ago

Very happy with the professionalism and quality of Performance. I highly recommend them. Normally, it could take weeks to get an AC company appointment, but Performance was ready to book whenever I needed someone. You can't go wrong with Performance.

D DiSab (DD)

2 years ago

Paul did an outstanding job servicing my A/C unit. Experiance, workmanship and very professional. Great job!!

Barry Lewis

7 months ago

Shaun was absolutely great. He was thorough and efficient and very personable. As an update to my review, the installation of our new system was impeccable. Thank you Larry and Kevin for such outstanding work.

Liz Peterson

4 years ago

Read this especially if your elderly relatives are in a customer relationship with Performance Air.Less than two years ago, Performance sold my mom two wall AC units (over $1000 each), charged her over $2000 to fix her central unit, and within months of that sold her a $13,100 HVAC unit for her 2400 sqft home. You read that right: $13,100. They helped her finance it with a no interest loan for $15,000 from Green Sky.I know, the numbers don't add up.They also talked my mom into buying a new water heater (which she didn't need and which works worse than her old one), and sold her a dishwasher, which, less than two years later, has already died and had to be replaced.When I found out about these purchases this past January due to my mom's hospitalization, I contacted Performance Air and asked to see the purchase history and receipts. A history was sent, but no signed contracts or documents. When I inquired again, I was ignored. I have yet to see any signed agreements for any of the purchased items.I told Performance not to send representatives to my mom's home without consulting me first. I was promised there is a policy not to make contracts with elderly clients especially when asked to refrain by their children. Especially when they have Power of Attorney, which I provided to them.JUST THIS MONTH, on May 2, 2019, a performance air consultant came to my mom's home. Apparently, the less than two year old wall units (installed by Performance Air) had to be fixed to the tune of $200.And at the bottom of the receipt was written:Maybe it's time to talk to our comfort advisor about a new more efficient system.WHEN THEY SOLD HER A UNIT LESS THAN A YEAR AGO THAT COSTS $13,100!!!!!!!!!!!!! Plus two OTHER units that are LESS THAN TWO YEARS OLD.They are already playing against her forgetfulness to SELL HER ANOTHER ONE!!!!!Shame on Performance Air. Stay away from them, and especially watch your parents' pocketbooks.

Judy Scott

2 years ago

I was pleasantly surprised that I could get someone out to look at the leak around my toilet the same day as I called! David did a great job. I was expecting the worst (sewer line clogged?) but it just needed a new wax ring. David assessed the situation thoroughly before deciding what needed done.

Robert Zeiler

7 months ago

Wanted way too much, to replace a $30 to $50 circuit breaker. On 1/26/23 I spoke with someone in the CRD. They apologized for any misunderstandings and I accepted. So, I have upgraded to 4 stars, because from the beginning they seem interested in being fair and honest about everything of which I had concerns. I will upgrade to 5 stars, pending all that we agreed to and I have even set another appointment to give me a quote on replacing my a/c unit with a new Heat Pump.

Nikki Morley

2 years ago

Shawn was my technician he does a awesome job always explains and tells me so I will understand always call for Shawn to take care of my air conditioner 😊😊😊😊😊

Susan Simundson

4 years ago

Service was excellent. They were able to get a service provider out to check and repair my ac unit within a short period of time . Greg was professional, friendly and informative. I would highly recommend.

B Haz

8 months ago

This Company has an outstanding worker with Marvin servicing your air conditioner.
He REALLY does all the work and finds the issues relative to your system. Renewed my trust in competent staff.

Heather Wood

a month ago

Chris M was very thorough. Explained everything he was doing. He got my AC back up and running in about 20 minutes. I would highly recommend!

Elizabeth Krupnick

3 years ago

if you need a plumber, ask for Danny N. Professional, responsible, confidence building and very hard worker. Also, a very nice person.

Robin Cates

2 years ago

Charles arrived on time and was very professional. He was able to service our HVAC system, performing all the usual inspections, flushes etc. his service was exemplary and proves that an ounce of prevention is definitely better than a pound of cure.

vita marie

2 years ago

On the Sunday after Christmas, I heard and saw water spewing from under my house. In a total panic, I called Performance and they sent a tech within 15 minutes. Stephen M. answered the emergency call and found the problem instantly. He was professional, knowledgable and courteous. He helped me understand the scope of the problem and gave me a detailed plan to the remedy.So happy with the service...highly reccomend

Rich A

2 years ago

They sent a tech out 3 weeks ago to perform service on a 3 yr old Trane ac unit. Today the unit went out again. I called at lunch time and was told someone would call back and they didn't. At 3 I called to say that the home was hott and we have small children. Was told by james that tech would be out between 7-8. I get another call that tech would be out after 9 and possibly not at all till tomorrow between 10-2. That was not acceptable. It's hott and humid and we can't sleep. We work in the service industry and this is horrible service. It's 11:00 pm and not even a courtesy call. Worst of all they talked us into a monthly service plan membership when they were here 3 weeks ago.

H Milian

2 years ago

Erik was excellent to work with and he was friendly and did great work. We love working with this company and will continue to do so.

Jim Boyd

4 years ago

The first time I dealt with them they saved me with a late night emergency... A clogged air conditioner drain at one in the morning as the temperatures were skyrocketing. Called them up, they said no problem, will be right there, they showed up and fixed it.Now I use them on my regular service calls. They just replaced my water heater the day after they diagnosed it. An outstanding outfit!

Lori Greenwood

2 years ago

Dawson was prompt, polite and professional. He was quite knowledgeable and answered all our questions. Our AC was repaired completely and accurately. We have requested that he be listed as our preferred technician.

Bill Wadsworth

4 years ago

The Performance Air rep show up timely & neat. Was very helpful in explaining what was to be done, and made sure to see if I had any questions. The team behind the Technician made sure to follow up ahead of time, and afterwards. Once the appointment was set they followed up a few days before. On the day of the appointment they called, texted & emailed the status and when the Technician would arrive. That really helped plan my day and to make sure I'd be home when they arrived. All in all, Performance Air gets a good reference from me.

Annabelle Smith

a week ago

DON'T WASTE YOUR MONEY OR TIME!!! Sexist and overpriced. This company bought Pinellas Comfort Systems which we previously used. The tech came out and didn't know basic ac terminology. When I explained my issue he acted like he knew what I explained, but after walking between 2 thermostats and a panel in my closet he came out scratching his head asking why we called because the system was cooling. When my husband explained it in dumbed down terms the tech climbed into the attic and when he came down decided the issue was what I'd told him. When I asked how he knew that was the problem he didn't have an answer, nor could he explain how he knew that was the problem. He then went to get an estimate which came back higher than we paid for a new system less than a year ago. We responded with shock and he proceeded to tell us there was an 89.00 fee for the service today with a smirk on his face. The parts cost about 200, and the estimate was for over 3k! I'll be finding anyone else but them!!!

Mark Dykhuis

2 years ago

Great service by Beau E. Explains all aspects of maintaining your HVAC so you can extend the life of your unit.

Stacey Arran

3 years ago

Performance Air was able to get to me quickly when my AC suddenly quit. Gordon was able to determine what happened and give me several options in a short time. After weighing the pros and cons of each scenario, I was able to come to a decision that worked best for me. He also made suggestions that would be both efficient and cost effective for future projects. I would highly recommend consulting Performance Air with any of your HVAC, plumbing or electrical needs.

Steve Phelps

a year ago

Robert was very thorough in his explanation of what needed to be done and why. He answered all of my questions and showed me photos of issues relevant to the job needing attention. He was efficient, effective and professional in every way. I would recommend him and the Performance team for any AC work.

Jody Pike Méndez

a month ago

We had a very poor experience with this company. They 'lost' our appointment twice (and their customer service is the worst), but then a tech showed up anyway - not to do the job - but to tell us that he couldn't do the job because he didn't have a ladder.Rather than trying to deal with this company further (over an hour on the phone, arguments, and lost appointments), we chose Everyday Air instead, and the entire process was as smooth as butter (4 minutes on the phone, they came out the same day, and finished the job in just over an hour).If you are considering this company, I would strongly advise you to look elsewhere.

Dre Mosley

a month ago

My AC went out, so I scheduled a service call. The next day, they sent out Ralph. Ralph arrived well within the service window and was friendly, professional, and knowledgeable. He quickly diagnosed my issue and had my AC working soon after.

Susan Perry

2 years ago

Ray is truly an Expert Electrican! We are Happy! Ray did an Awesome Job! Thank You Ray😁

vanessa watts

2 years ago

I am a new home owner in the St. Pete area and have had several plumbing issues and AC issues come up. We had an amazing AC experience with this company and after using multiple plumbing companies, disappointed with all of them, i contacted Performance plumbing. Josh, our technician came out to help. He was very sweet, even greeted our large lab as if he was one of the owners. He was so patient and professional and took the time to help explore our problem and explain everything in detail. He helped coordinate all the work we need done. He explained their membership package, which after spending over 700$ with other companies on services we could have gotten with the membership, we signed up. He even took the time to call and set up our next appointments for us. We liked him so much that we asked if he could be our technician for the rest of the project and he made sure that would happen. I highly recommend this company, their membership, and Josh! you wont be disappointed! PS - this is NOT a solicited review. we are actually a very pleased customers and want to help all those out there who have been ripped off like we have by other companies!

Rhonda Theres Collier

3 years ago

This company never disappoints me. Every service representative has been very knowledgable and professional. Jonathan was very thorough and super understanding and patient with me and my crankiness over having an 85° house when we got home from work tonight. Thank you Performance Air Conditioning for being a company that I can trust and rely on when I need you.

Bob Lydzinski

2 years ago

Casey is a five star professional. We appreciate his work, his conscience attitude and feel that he is a great representative of your company.

JACQUELINE DEUEL

3 years ago

Jonathon. Chris Jeremy Anthony. Tyler. Were very professional and great people to work with. Wd recommend them to anyone

Michelle DiGioia

5 days ago

The serviceman was very knowledgeable and professional in all aspects.

Patrick Armstrong

a month ago

Honestly I do not recall a pump being suggested at visit on 6/2/23

Randy Leland

2 days ago

Cody was our technician, and he did an exceptional job! Hope to use Cody for all our future work!

Gilbert Cohen

2 years ago

Lonny A from Performance quickly investigate the issues with our AC system and take care of it. He gave us recommendations for the future and act in a very professional manner. Thank you very much.

Joseph Maka

2 years ago

Prompt, professional and through performing service of my HVAC system. Recommend him as a professional for anyone's need for service.

Jim Root

5 months ago

Beau was on time, friendly, and knowledgeable. He quickly identified the problem, provided me with a very fair repair quote, and quickly corrected the issue and had my AC back up and running in no time. I will certainly continue to use Performance and would not hesitate to recommend them.

Kathleen Stegall

a year ago

Over priced and in trying to make the repair they created another problem which they wanted to charge me more to repair.

Jack Gaughan

2 years ago

Marvin, was so professional and had instruments that were high tech such as blue tooth pressure gages. The cost of repair was so reasonable that I will give his name out to other owners.

Lauren Hallihan

a month ago

Garrett was very knowledgeable and he was very thorough.

Jackson S.

3 years ago

Excellent Customer service..
Knowledgeable technicians who know their craft..Multi faceted company provides a multitude of services..Very satisfied with their help in maintaining my home's Heating/Cooling, Electrical and Plumbing needs.

Melissa Ott

3 years ago

I will never call them again!! The worst pricing ever and I called them to get a better rate but they were a times as much as our original plumbing company! Don't call them EVER!!!!!😡😠😈

Faune Walker

a year ago

The sales and install employees were professional and knowledgeable. They took time to answer all my questions (there were many along the way).The installation required working in very extreme attic heat and outdoors all day in Florida summer temps.All my questions were addressed throughout the install process. The install technicians were efficient and cleaned up at the end of a long day.I have had a very positive experience with Performance so far, and I am very happy with my new HVAC system.

Peggy Koski

2 years ago

The technician Marvin was AWESOME!! He explained everything so I could understand what he was going to do. Was a great experience especially in these Covid times. Thank you!! :)

Justin Mannino

2 years ago

Performance AC sent out a great tech, Bull, who came out to do an annual maintenance on my AC system. I used to have Heavenly AC, who Performance bought out, so technically, this was this company's first time on my property. They notified me when they were on their way, and they arrived promptly within the service window. I like that it was at the beginning of the service window rather than the later. So, upon performing the annual maintenance he discovered a lot of dirt, dust, and mold forming on the inside blowing unit. He provided a plan to address the issue and was able to work in some discounts to get me the best price possible. We ended up doing a germicidal clean/system restoration of the entire blowing unit where he pulled out the motor and cleaned and wiped everything inside and out. We also installed UV lighting so it would kill any mold that we couldn't manually clean, and should continue to ensure that any mold or other harmful particles will not travel through the blower unit, and eventually into my home. I can definitely tell a difference in the air blowing into my home...it smells fresher and cleaner. I would say the one thing is that the job for the germicidal clean was pricey and something I didn't expect, and I didn't have time to check if the price was accurate and fair, but I am trusting that Bull was being honest and fair. Bull, and Performance, did offer amazing financing options which I declined and chose to pay in full because it saved me a couple hundred dollars doing so (plus I don't like financing for something at this amount). Again, I trust the price was fair... Overall, I am please with the annual maintenance and germicidal clean, and Bull, the technician, never rushed or pressured me, and I really felt like he was there to help me...which at the moment, it seems he did!

Lauren Burr

4 years ago

Performance has been our saving grace as new home owners in St. Pete. Their technicians are all incredibly professional and very helpful with explaining and helping you prioritize needs of repairs and replacements. Kevin recently serviced our AC - he was helpful, professional, and patiently explained all of his findings and recommendations to help keep our unit functioning at its best. We are grateful to have such a good local company that offers a variety of home services and a membership inclusive of regular maintenance and discounts.

Tracy Cunningham

a year ago

Toilet overflowed from shower. Justin P, my technician, was on time, very polite, and explained everything in a way I could understand. I had a number of questions and he took the time to make sure I understood the answers. All in all, he turned a bad issue into a pleasant experience and took care of everything.I would highly recommend this company and appreciate that they sent Justin P to my house.

Daniel Carvin

4 years ago

John and Chris were both extremely knowledgeable, helpful and friendly in my first experience purchasing a new ac unit for my home.

Phil Meyer

7 months ago

Terin and Joshua the installation crew were informative , polite and efficient
Mark Lawrence, the sales person, likewise was informative, professional and very accessible.

April Converse

a month ago

Scott did a great job on our overloaded ac unit! He was polite and explained and showed us what was going on.

audrey Smith

3 years ago

Previously I posted a not so glowing review about this company, but they made it right and I wanted to change my review. Yes, things went poorly at first. Primarily due to an ordering error, but Ben made right. Anthony and Jeremy were the techs who installed our new unit. They were nice and worked efficiently. We were credited back the money that was charged by the work and previous parts that failed by it being applied to the cost of the new unit. I am happy overall with the out come of the experience of working with them. Mistakes happen, but a good company recognizes it and makes amends. And they are a good company.

Victor Villareal

4 years ago

Kevin was very efficient and knowledgeable about his job, he showed me step by step of the work he did, very professional and good price. I would recommend them for service.

Christian Pundsack

4 years ago

Greg was able to diagnose and repair our unit quickly. His attention to detail and making sure all systems were running efficiently made all the difference - much appreciated!!!

Jayne Wright

3 years ago

Per my neighbor’s recommendation, I had my AC system serviced by Steven S., Service Technician with Performance AC.Steven was technically very knowledgeable, honest & thorough when completing my AC maintenance service. He took pictures of my system, then discussed his findings and recommendations in a professional, honest, straight forward, yet positive manner, which I appreciate! He explained the Performance Club Service agreement opportunity & gave me a Performance company contact magnet for future use. My 16 year old Rheem system is nearing the end of its functional capacity. I will favorably consider Performance AC for my AC replacement due to the honest & technically competent Service Technician, Steven S.

Katherine T

3 years ago

I can't say enough about the quality of work and professionalism of Jason G when he came to repair our AC yesterday and get us back into feeling cool. He was definitely an exception to the service personnel I have had come to my house. He was someone I could trust.

Ramon E Harris

5 months ago

Santiago was on time and his performance was professional he repaired my AC unit. Thanks to all.

Peter Maniatakos

a month ago

If I could give negative stars I would. I scheduled my maintenance appointment in May for July, they called the day before at 5pm to tell me they had to reschedule. Rescheduled for August 14, got a call the morning of 8/14 to reschedule again until OCTOBER!!! My six month maintenance will now be a year!!! They don’t care about their loyal customers if they’re not making any money on the visit. I’ve already paid for the service so I’m already out of pocket for the visit but will never use them again. So much better when they were Pinellas Comfort Systems, they actually showed up when scheduled.

Janet White

3 years ago

Shaun S. Was our technician very professional quality work , explained in detail very polite. Will ask for him for AC work

Jack .Stark

3 years ago

I needed a yearly inspection and service for my AC unit. During the inspection the tech found that a fan had failed and needed replacement. The part was on his truck. He installed it very quickly. The bill was far less than I had anticipated. This was the second time I had used this company. I’ve always been happy with the outcome.

Timothy Kim

4 years ago

In my opinion there prices are outrageous. I got a quoted of over 1800.00 to replace an air handler motor. Found out later the part was about 150.00 and the labor was about the same to put it in. Because of how expensive the fan quote they gave me was, I also considered just replacing the system. Mind you this is only a 1300 sqft house. There cheapest quote for a new system was 12000.00 for there cheap system and 21000.00 for there Deluxe system. 3 other AC companies gave me a more reasonable quote range of 4000.00 to 6000.00. In my opinion I would not touch this company with a 100ft pole.

Bill Scott

a month ago

Very pleased with the service. Cody was courteous and knowledgeable. Kept me informed throughout the process and discussed the condition of each my systems upon completion.

ANTHONY hadfield

3 years ago

Sean Latzen was VERY GOOD, solved my problem efficiently and gave me options in the event I wanted to upgrade. Very friendly and skilled person , I rate him 11/10 !!!

Jeff Holden

a year ago

The absolute worst experience ever. Owner is great. But he's got a lot of incompetent employees who took shortcuts and hid shortcuts. 18 months after install I still don't have a good experience.

Hunter Drake

2 years ago

Ray came out to fix a simple breaker issue and found out that we had some major electrical issues explaining why the GFI switches keep melting. He may have saved our lives, as the problems he found were definite fire hazards. 🔥 Thank you, Ray! You are a credit to Performance AC!

b g

4 months ago

Caveat Emptor. ( caused an issue, then attempted to sell me a $2K repair for it.)No response?No rebate-attempt to correct, issue from management ?$68 discount service call ; and the tech immediately diagnosed, a much needed $2K some sort of never heard of cleaning & mold treatment .This was an annual maintenance check, my system is 2 yrs old.Unauthorized, The Tech carved a 10' circle freehand with a knife, in the original wall from the AC to the air ducts. This was so he could conduct the cleaning service? Then crudely taped the whole shut. AC now leaks from the holes seams. ( again this was a maintenance, mechanical check , of a newer unit.) I'm Not confident, the HVAC unit was actually serviced; as we were too busy reviewing the deathly mold issue the tech was representing.I reported the damage to a customer service rep. whom followed up on the telephone, about two hours after the tech left. He took no action on my now compromised system; and further inquired about me signing up for their service plan.

Heather White

a month ago

Chris was so professional, explained what he was doing the entire time, made me feel at ease. Definitely recommend!

Viola Drayton

8 months ago

Technician was on time and very knowledgeable of the issue, got my unit back up and running

Robyn DeCresie

3 years ago

Curt came on a Sunday within 20 minutes after I called. He found the problem immediately which had been caused by the previous technician. He was professional and knowledgeable! Would want to use him every time!

Amy S

a year ago

Made an appointment at 11am and they were on site the same day at 4:30pm. The gentleman who did the work on my a/c unit was Warren Jones. He was informative, thorough and friendly. I’ve had service done several times before with this older system, however, I feel Warren established trust early on and I will definitely request him go forward. Thank you!

Lauriann Cummings

a year ago

Scott was friendly, knowledgeable and thorough…he does a fantastic job!

Patricia Corbissero

2 years ago

I appreciate them responding whenever there is a problem that very day. I am not happy with the unit we had installed as we have been having problems ever since it was installed last June. The technicians are very professional and helpful. I just hope they can get the problems with the unit resolved soon.

Nancy S

2 weeks ago

My air conditioner stopped working Friday night. I was able to get Performance Air to come out Saturday. Cody showed up on time ,diagnosed the problem and got my air working.. He was very professional, explained what he was doing, and showed me the problem. He then checked out the outside unit making sure everything was working well. Although expensive due to emergency call, it was a big relief he was able to fix it.

Chongnan Davis

2 years ago

Matthew was a very hard worker.
He was friendly and helpful and did a great job.
Also, he kindly answered all my questions.

Stitch Fukklor

2 years ago

Angelo was cool as phunk! Very nice and pleasant, gives it to you straight, no BS and trying to sell you something unnecessary or that you could take care of yourself for cheaper. He was professional and knowledgeable. So far this company has been fantastic for this new home owner, they really give me peace of mind, thanks guys!!!

Rim Lakkis

a year ago

My experience was great! From the dispatcher who answered the phone - she was awesome! - to the technician Christian who was very knowledgeable, fast, respectful and fixed my issue…I ended up getting maintenance service with them because if this good experience.

Gay Small

3 years ago

Prinz performed maintenance on two units and helped arrange future maintenance. We have mini splits and have had problems in the past with other area companies. But Performance has been perfect!

Norma Baum

2 years ago

Derrick came promptly, did a thorough review of our system and helped us set up necessary procedures.

Renate Scaletta

a year ago

We needed our system checked because we just bought the condo. Chris was very thorough and knowledgeable. We were very impressed with his service.

Chris Ash

4 years ago

Performance for the great job for us helping us get a sewer lateral unplugged. Aaron did an amazing job and we highly recommended them.

Matthew Vecellio

a year ago

The Trane & Performance AC Saga (A Comedy in Multiple Acts)Background:Had new system installed 2019, went with Trane based on Performance's recommendation (Performance used to be Paradise and had good experience with Paradise before). System worked great until June of this year (2022) when a weld popped in the coils, causing all the refrigerant to leak out. Had a tech out the next day, who identified the problem, said the part was in the warehouse (since it was a newer system) and to call Dispatch the next day to check on part status and set repair time/date. It took 4 DAYS for someone to get back to me to set up repair appointment. This was with me calling every day and the issue supposedly being escalated to management. I would get transferred to Dispatch, be on hold for 15 minutes, then sent to a voicemail box that was full and call then disconnected. The CSR sent multiple emails but, again, no one from Dispatch contacted me until 4 days after I initially called them (so 5 days total and almost 7 days until repair was done). Also, I had to pay for refill of refrigerant, which was not cheap, even though it was Trane's faulty weld on their coil that leaked it all out. I feel Trane should have footed the bill for the replacement refrigerant.Current Issue:On 7/14/22 I noticed my thermostat was continuously rebooting itself (and thus, not running the actual AC unit). Tech was out next day (7/15 a Friday) to diagnose the issue. According to the tech a voltage spike killed the blower, thermostat & air handler motherboard (although none of my APCs registered same). Tech put in repair / parts order. Called next day (7/16, a Saturday), eventually reached someone in Dispatch, they advised to call on Monday on parts status as warehouse is is located in Memphis TN and has limited hours of operation on Saturday and are closed completely on Sunday.Called back Monday morning (7/18) at 9am, left message with Dispatch asking for update on part status & repair time. Was called back by Dispatch late afternoon, advised a couple days to ship parts from TN.Called on Thursday 7/21 to f/u , parts set to be delivered that day so set appointment for Friday (7/22/22).Friday (7/22/22): Tech was on site timely to start repairs. However, he was missing the replacement thermostat & the additional voltage suppressor/regulator so had to stop, go pick them up and this added about an hour long delay.Sunday (7/24/22): AC broke again, same issue with thermostat rebooting. Tech out same day, appears bad thermostat. Adv to call Monday to set appointment to install new thermostat as it's a simple 10-15 minute job.Monday (7/25/22): Called 10 am, CSR said my repair order was on hold. Eventually spoke with Antionette (manager) and she was able to set an appointment for 2-6pm arrival time.5:15 pm received call from tech, warehouse loaded wrong type of thermostat. Warehouse is now closed so appointment needs to be rescheduled next available appointment is 7/26 from 10am-2pm.Tuesday (7/26/22): 12:15 Tech arrives. Does some testing, states actual thermostat is fine, turns out there was an apparent wiring issue from the air handler to the thermostat as tech was getting a significant voltage drop in the lines running between them. Tech completely rewired system (Air handler, MB, thermostat, breaker, power protected, all of it) and now it works fine.Overall impression: Not sure if I was just the unlucky recipient of a confluence of malfunctions that happened in the same time frame, or if the techs could not correctly diagnose the issue until the last one or maybe a combination of the two but I am certainly soured on Performance and Trane at this time.

Jean Tomin

a month ago

Our technician did a great job. Found the problem and corrected our side. Contacted maintenance and alerted them to problem which they are repairing on their side. Set us up for routine maintenance to keep are unit in tip top shape. Great value and great job. Thank you.

Barbara Cuprill

3 years ago

I have been a member of the Performance family for about 6 months. They continue to perform every time. Pascal came out and fixed our issue. He was professional, knowledgeable, really nice and very clean.
Awesome job Pascal!

ed schiavone

3 years ago

We were very pleased with Beau's work.
He explained everything he was doing and was very efficient. He was very respectful of our home. We would recommend him to anyone.

Candace Ault

3 years ago

Bull came to inspect the furnace and AC, as provided by our total home care membership. He installed a quicks start on the central AC unit for the compressor. He also cleaned the ducts in the furnace and installed a UV light to eliminate mold in the unit. He is very knowledgeable and professional in his work.

elizabeth phillips

3 years ago

Jeremy and Anthony just installed our new AC unit and did an amazing job..!!Thank you so much for sending these gentlemen to our home. will recommend to all of our friends and family..!!!

Lynn R

2 months ago

Garrett Weiss saved this company! Garrett was professional in appearance and mannerisms and took great care respecting my property. He was very knowledgable about my a/c unit and I appreciated that he was honest with me as my system is an older unit. I appreciated that he didn't try to impress me with a/c mumbo jumbo and spoke to me in terms I could understand. Garrett is a great asset to this company and I would highly recommend him in the future. Kayla who answered the phones in Largo was so helpful as well. Thank you.

Dino Clark

2 years ago

I recently used Performance Air Conditioning, Electrical & Plumbing after experiencing a backup in my second floor guest bathroom. The technician (Austin) that visited my home recommended to my spouse that an update of the water heater and toilets, was need due to the harshness of Florida water. Austin also advised that a water softener would help with preserving the life expectancy of the equipment that would be replaced. He provided a quote for a member rate (we are members) and a non-member rate for the services that would be performed. After serious consideration it was decided to proceed with the repairs and while on vacation we contacted the establishment, spoke with Ian to ok the repairs; however, under the believe that we would receive the member rate. Unware that financing the project would negate the membership rate an additional $1300.00 was added to the $5000.00 plus bill. When inquiring into the billing Ian states we were advise of this information, not.... My remembrance of the conversation was we committed to the repair under the impression of zero percent financing. I believe Ian and Austin was deceptive and manipulative in their presentation for the cost of Performance's service. On another note I recently had a technician out to check my AC unit and again the recommendation was hefty a member and non-member rate. My experience with Performance has been rescheduling appointments due to their lack of communication and paying inflated prices for their deceptive practices. I have requested to discontinue may membership with the company and was advised by Ian to leave the option open. I guess he really does not understand when a relationship is over.

Tamara Woods

a month ago

Very nice and friendly. Pleasant to be around.

William Eusepi

4 months ago

Terin and Justin did a great job installing new AC system. A very professional and knowledgable team.

Louise Hoxsie-Porter

3 years ago

First of all, this is not in response to the technicians; the technicians have all been helpful and professional. However once the service has been provided, hopefully you'll never have a need to contact the main office and ask for a call back to question an invoice. My husband and I called Ben, the Customer Service Manager numerous times as we had a question about the warranty. He never called back. I will no longer refer my clients to use Performance as they UNDER PERFORM once they've taken your money.

Deborah Holmes

3 weeks ago

Leon was my technician he definitely knows his job he take pride in his job and enjoy it, he explained to me what was the problem, it didn't take him long to make a diagnostic decision. Leon immediately noticed that my pan from the AC was filling up with water and needed the pump flushed. My house was soon after he finished the temperature dropped quickly down to 86. within an hour it was down to 75 degrees. Leon explained to me the different route of cost, if I wanted to get a service contract it would be much cheaper. Very knowledgeable, polite & courteous.Great job! Leon way to go! Keep up the good work.

Dan McGarry

2 years ago

Robert was professional and explained what needed to be done and what then will need in the future. Great service with a smile.

Edward Sauer

a month ago

Julian Gonzalez was very professional knowledgeable, and had a great personality. He quickly diagnosed the problem with our AC system and fixed the issue. I highly recommend Julian, and Performance AC to anyone with AC issues.

Lori Miller

8 months ago

It was a holiday weekend. My AC had major mold smell and my water heater was leaking. The water heater was up over cabinets in my garage. A big Thank you to this company and all the techs that were here for me. I want to give a shout out to Cody, Josh,Thomas, David & Robert! Thank you for your quick response and very detailed work. All work was done right on the spot. They alleviated all my stress by jumping in and getting the job done right then. You are all top of the line! This was a huge job and you made it looks easy. Im so impressed and i am sold! This is my company now for all my home needs. I cant say enough about the excellent work and professionalism. Thank you so much!

A G

2 years ago

I take this opportunity to thank Jason with Performance HVAC...He initially arrived and gave me an estimate and recommendation on getting my air back operational. He was able to diagnosis the problem & recommend next steps. He was clean & professional and he made sure that i had the proper Thermostat for the job....which solved the problem without actually having to replace the entire HVAC. I will have to replace the unit in the near future, however with what Jason has done it will help to prolong the life expectancy of the unit. Thanks Jason for the quality and clean, and healthy way you worked! I highly recommend using Performance HVAC.

Holliday Lisowski

3 years ago

We will be moving on from this company. Their management is AWFUL. They only return calls when you are spending money, but the do not return calls when there is an issue. I do not recommend them.

Jose Bacardi

3 months ago

DO NOT USE THIS COMPANYI call for a Leak detection and the person that answer told me that was $89 for the service. When the technician got to my house, he told me that was $89 for service plus $150 for leak detection. I explained that the unit was serviced just 3 weeks by them from the previous owners of the house. That I call for a leak detection only and the office gave me a price of $89 NOT $89 + $150. When the technician called the office to wave the $89 and just charge me the $150 for the leak detection, the main office declined and just basically said crew you. They did NOT CARE that they installed and service this unit regularly with the previous owners, they did NOT CARE about me been a new client, they did NOT care that I just moved into this home. I lost $89, buy they lost a client.

Violet Escobar

4 weeks ago

Ralph arrived right on time, and after hearing my concerns, went right to work, explaining what he was doing and why. I felt confident that he knew exactly what was needed to keep my system running efficiently. he was very informative, and funny and put my mind totally at ease. I was happy to know that I could request him any time, and I absolutely will in the future.

Mary Jane Bramble

a month ago

Leon P. was right on time. He got started right way looking for the leak in my AC unit. He found it and knew what was causing it. After fixing it he checked out the AC unit outside. He educated me and my sister on what we were doing wrong and hopefully this leak won’t come back.

Lauren VanHelden

3 years ago

My technician was Jared and I would definitely recommend Performance A/C. My air conditioning unit was fixed faster than expected, and all representatives at Performance communicated with me quickly and courteously. The price of the repair was comparable to past A/C repairs I’ve been party to and all the details of the transaction were explained transparently.

Chris Wilson

3 years ago

I busted a water pipe trying to swap a hose faucet and had water spewing from the side of my house. I turned off the main water line and immediately called Performance. Within an hour on a Sunday afternoon, Pascal arrives to save the day. It wasn’t an easy fix, but he figured it out and made it happen in the pouring rain with a smile! Nice guy, very friendly and he knows his trade. Thanks Performance!

Steven Pike

2 years ago

Shaun S. was our tech. He did a great job. Also took time to show and explain everything he did.
We are very satisfied with his professional service.

Alexus Smith

a year ago

Beau was extremely polite and informative. He really took the time to explain everything to me. From scheduling, to the reminders/calls and then the service being performed, I was extremely satisfied and will be using Performance Air exclusively going forward. Thank you so much Beau!

Kyle Woodman

2 weeks ago

Leon was very professional and helpful. Thank you!

Robert Samas

2 years ago

This was a service call on my home AC. Company overall is great, Timely response. They do good work, give honest advice. Best of all tech (Marvin) explained everything in a clear & concise manner showing what was wrong and what needed to be done. PS: I, a licensed building contractor, so I've dealt with several HVAC companies.

Gary Sales

2 years ago

We had a service contract with Performance for many years. Their electrical and plumbing services were adequate at best, but expensive. Their free inspections are just a way to get into your house to try to sell things or try to get you to upgrade on current systems that are fine. Their HVAC was never strong. In late 2020, when they serviced the unit, they failed to put all the pieces back in. It took several calls and a week to get someone to correct the problem. Then our heater/AC quit working the beginning of 1/21. Despite saying someone would be out that day to fix it, no one came until the next day. The first technician had no idea what the problem was and said it was above my pay grade. The next one said it was the motherboard, without even opening up the wall or outside units. He said it would take 2-3 weeks to get a new one from the factory and install it. Four weeks later, after no word from Performance and no heat for the entire month of January, we called them and learned the motherboard was on back order until April! We called another company for a second opinion. They came out the same day. They diagnosed the problem as a sensor in the wall unit and not the motherboard in the outside unit. They had it fixed and running within 24 hours at less than half the price Performance quoted. We called and told Danny Marshall, Performances' supervisor, what had happened. If he apologized, I did not hear it. When we asked to terminated our maintenance contract, we were told it might take them 30 days to do so! We strongly recommend that people not use this company.

Leslie Otto

2 years ago

Our AC quit blowing cold air and after cleaning the drains and seeing ice on the coils we knew we had to call a professional. The normal AC company we usually work with could not get out to our home till Monday and with my wife having asthma we couldn’t wait that long. We called Performance AC and they were out within hours. Marvin was our technician and I can’t say enough nice things about him. He diagnosed the problem immediately and advised we had a leak in our coils. He reserved the part and by the next morning we had ice cold air. Marvin was very knowledgeable, answered all our questions and we were so impressed we purchased their annual maintenance plan! I strongly recommend Performance Air, Heating & Plumbing for all your home needs. You may pay a little more but we felt you can’t put a price tag on piece of mind knowing the job was done right!

Chris Brown

a week ago

I had a big issue with the initial quote. I was initially stuck paying much more than I wanted to but felt like I had no choice since I had a backed up sewer. The service manager called me back the next day and we worked out a price I was happier with.The work was done well. And, he even cleaned up some stuff that he really shouldn't have had to. I appreciate that.

Esther Glickman

3 years ago

We were very happy to meet Norm today. We found him knowledgeable and very helpful. He repaired the problem quickly and took the extra time to show us what the problem was. Our house was built in 1955. And the sewer pipes have never been a problem except twice in two years. Norm showed us a video of what was lurking underground. Normally we do not make any quick decisions and always get three estimates. Because of our gut feeling we trust that Norm was telling us the truth and that we were in dire need to replace pipes before they totally collapsed. Especially since they are under our shed and the system that Performance uses we can get it accomplished without digging and with a warranty from the manufacturer. Nice meeting another Veteran, my husbandd and Norm shared that common bond. I look forward to reporting excellent results once the work is done, but as far as Norm goes, he is terrific.

Tricia Nairn

2 weeks ago

The experience was good. Extremely impressed that they were able to come out same day and get my A/C back up and running.
Everyone I talked to was professional.

Jessica Whitman

2 days ago

Thomas is very professional, courteous and efficient quickly correcting the issue at hand. Very thorough in his approach, he certainly is a credit to the company. Kudos on a job well done!!

Kevin Paoletti

a year ago

Rob J. did a great job with our water heater installation. He was very helpful with my water filtration system while he was waiting for the glue to dry on our new heater. I would not hesitate to use Performance AC again in the future

Jan Strakele

4 years ago

Performance AC is outstanding. Their technicians are knowledgeable, thorough, and very neat. No fast-talking salesman stuff-- they are honest and dependable. They explain any problems they discover and offer cost- conscious solutions. Bull and James went above and beyond!

Mike Winter

3 years ago

Pascal did a great job at fixing the leak in the line coming into the house. I would definitely recommend him.

Peter Murray

a week ago

The techs are great. Friendly and capable.

Jana Sievers

3 years ago

The tech, Marvin, that came out to fix my AC was an absolutely amazing. He was super friendly, knowledgeable and fast. He found the problem to my AC unit and fixed it all within 30 minutes. There was just a little hiccup with the scheduling department. I had an appt window from 8am-12noon but no one showed. I called around 1pm and they apologized for the lack of communication and that there was a delay due to weather. They said that they would look into another tech to see if one was available. 30 minutes later I got a call from the amazing Marvin and said that he was 30 minutes away and will come to help. And help he did as previously mention. Really considering doing their package plan that they have for members for yearly maintenance 😁

Dominique Cipriani

3 years ago

Chris aka Bull was excellent. He really took pride in his work. He was very patient and explained everything so well. His work was careful and neat. I would recommend him to everyone. In addition the immense pride of which he spoke about his company gave me even more confidence in Performance AC.

Laura Sheldon

2 years ago

I can always count on Performance to be attentive and thorough with their work. They do not perform unnecessary work, just what is needed so you are not overcharged. Highly recommend to others!

Phoenix Phoenix

2 years ago

Derek S. Was the technical expert was did our full Church HVAC evaluation & serving in St. Pete. He was Excellent...and very knowledgeable. He gave me genuine advice and made me feel very comfortable with his recommendations! I highly recommend Performance HVAC just based off of Derek S. Thanks!

Roselyn Lewis

3 months ago

Getting a new AC system in place within 24 hours was much appreciated, given the 90 degree temps and high humidity. The techs were on time, worked without taking a break to get the system installed and working. They took pride in their work, answered my questions, cleaned everything up, leaving it better than they found it. They explained the system, the thermostat, made suggestions on upkeep. They also reminded me of the 10 year warranty!! I appreciate the hard work they do.

L.A. Weiner

3 years ago

I have used a Performance Air for years and remain impressed with the quality of their technicians and how I am kept informed of who is coming and when. Cody was the tech who serviced our 4 AC units. He was polite, thorough, knowledgeable, neat and efficient. He is truly a great representative and asset for the company. He deserves 6 stars! Will request him when it comes time to service our ACs again.

Harry Ubele

2 years ago

Warning!!!! DO NOT USE THIS COMPANY.They completely took advantage of my elderly mother. Put a new thermostat in and charged her over 400$. We had two of these done years ago for up and downstairs and only cost 150$. They also didn’t tell her price in advance. When we called, the guy said it was a new technician and he didn’t have the invoice, but that thermostats can cost as much as 300$! Well they also said they honored her 100$ coupon which would have put the cost over $500. For a thermostat! The only thing my mother is at fault is for not asking the price up front but the guy was very sneaky and just put it in And also said that he was putting in the cheapest one. Well according to my math of the highest one costs 300$, and we were charged over 500$ with the 100$ coupon, math doesn’t add up. They also made her wait around the day before and kept moving her time slot back until they finally cancelled on her and moved back to the next day. I would try a different company. Maybe pleasant air conditioning. We had a reasonably good experience with them and they didn’t hide the price till the end. My mother thought she called them but made a mistake and is now literally paying for it. She’s retired without much money to live on so this is a big hit and very sad a big company like this would take advantage of her and be able to sleep at night. All I can say is Karma will get them.

John Dillon

a year ago

The technician, Tom, was on time and quickly assessed the situation (i.e. clogged main drain) and initiated correction of the problem. He also ran a camera through the line to determine the nature of the clog. Luckily, it was only a paper clog and no line related problems. Tom was very thorough, informative, and cleaned up the area after he was finished. Cost for the service was very reasonable. Have used Performance A/C, Electrical, & Plumbing previously with similar experience. I strongly recommend this company based on my experience with them.

Sothea Vaughn

7 months ago

Overall experience was great. Was able to get a same day in house quote for a new AC system, and installation within two days. Jeffery was our sales advisor and he is very thorough and informative. He took the time to understand our needs and our budget. Jeremy and William installed our unit over the weekend and were polite and efficient. Prices are comparable and fair but their warranties is what sets them apart! I would highly recommend.

Robin Mitchell

3 years ago

I contacted Performance Air Conditioning Services for their $68 tuneup special. Lori was extremely helpful and scheduled me for a date that was convenient for me. My technician, Shaun S. contacted me during the scheduled time to inform me that he was on his way. Shaun couldn't have been more knowledgeable, pleasant and helpful. He even had to kill a giant wasps nest! Thank you Performance for the wonderful service and staff. I will certainly recommend you to anyone who needs air conditioning services. I will definitely call you if I'm in need of help as well.

Don Dewsnap

4 months ago

Serviceman Shaun went beyond expected actions to make sure job was done cleanly and correctly.

Jennifer Richards

2 years ago

David was amazing! He had our plumbing issues fixed quickly and was very professional.

Rob

8 months ago

PCS did an excellent job installing a new AC and all new ductwork. They were very professional.

Beverly Buggle

5 months ago

Chris was our technician. We ask for him. We appreciate his advice and service. He answers our questions and is attentive to our concerns. We've been with Performance Air since 2010.

Brian Shaw

6 months ago

These guys were awesome and were very detailed and made sure everything was correct and cleaned up before leaving. I would highly recommend Larry and his crew!

Peter M Rutherford

3 years ago

Doug replaced a defective smoke detector. The previous one had a mounting snap off when checking the battery. He had a new replacement unit with him and had it up and running in less than 10 minutes.I also had a question about a circuit breaker that had gone off recently and he explained why it happened and it did what it was supposed to do and there wasn't any problem.Very pleasant and didn't mind answering questions.

Bangphong Tran

a year ago

Tomasz is an excellent plumbing technician who has great knowledge regarding plumbing. He works hard and is patience trying to figure out problems and solve it. I am very satisfied with his service regarding shower pressure problems.

Marie Rice

4 years ago

We had a plumbing issue on a Saturday night. When we called, a very nice lady answered the phone and said their technician was stillon a big job and wouldn’t be done until late. She scheduled us for Sunday morning. They were very professional, stayed in touch via email and tech called when he was on his way as promised. The service call was VERY reasonable and the charge for work was as well. Tech was polite and efficient. We will definitely use this company again!

Dawn Pasqualone

4 years ago

Josh with Performance A/C, Electrical and Plumbing is a top-notch service technician. He was very professional, knowledgeable, straight forward and polite. There was a major clog in our home with old pipes that we discovered when we got home from work tonight. Josh worked late into the evening, found the problem, fixed it and gave us some viable options to prevent this from happening in the future. Very pleased and will highly recommend and continue to use this company!

Linas Lukas

2 years ago

Excellent service! Bull, the service tech, did an outstanding job in explaining what needed to be done. All service was done in a professional manner and as stated. Would highly recommend using Performance Air Conditioning, Electrical & Plumbing.

Mark Yunka

9 months ago

Called Paradise Air that was acquired by this large company. Never knew this as I would not have used them. Their service tech said they should have told me that when I called. They came out promptly to look at the AC unit. Problem was with the aux 5 KW heat strip that seemed to stop working. The reversing valve was working as air was warm when heat demand was set. Gentleman started by removing the thermostat to bypass it to see if that was the issue. Not sure why but he shorted out the transformer in the process and had to replace it. Then he indicated that there was a problem with the Thermostat and suggested replacing it. Never had an issue with it but he apparently wanted to charge $525 for a Honeywell T4 non WiFi thermostat. Based on his rediculous quote, I decided to replace my thermostat in my other home yesterday with a New Honeywell T4 WiFi at my home. It took me a whopping 10 minutes and the new unit cost $99 on Amazon. Who comes up with their pricing? Needless to say he made my heat stop working as he disconnected it at the air handler after he shorted out the transformer when he hard wired it. I called on Monday explained the situation as I paid for a service where in fact they caused more damage to my AC that was now left totally inoperable in heat mode. Never heard back from a manager and called again today and left the same detail. Based on decades of having my ac in 3 of my houses changed and serviced over the years, this was by far my worst experience. They only have a call center to speak to you and no email or other communication. Based on this experience and the lack of follow-up on their end, I would not recommend this company.The plot thickens. I called another AC company in and they found;1. These performance air service tech cut and capped the condenser wire2. They did not check one of the relays and we did not need a $900Part the relay was only $35 part.One has to ask, did the Performance Air tech do this intentionally or was he that poor of a technician?

aida garino

2 years ago

Aaron B arrived at the agreed upon time. Aaron's work on our plumbing issues and installation of new hot water heater was excellent. Would highly recommend Performance Air.Aaron returned about a week later and adjusted the temperature on the water heater he had recently installed. Thank you Aaron and Performance Air!

Nancy Tait

a month ago

Especially kind and courteous. Very professional.

Lance Soucie

2 years ago

This needs attention... I still haven't been contacted to have this job finished.PLEASE NOTE: Everyone that I worked with was nice, and everyone was friendly and professional in those regards - I don't really have any complaint there. My issue is just the lack of followup, misdirection, false promises, or what seems to be a 'rushed' job. Defenitely did not get a positive experience to say the least.Even with all this, if resolved I'd be willing to remove the review due to the fact that I typically have positive experiences with them. Maybe they're just overwhelmed causing all this...Here's a list of all problems I've incurred with 'Performance Air Conditioning, Electrical & Plumbing' during an a/c duct replacement. Summarizing as much as I can.I went with this company as their reviews were good at the time, and I also use their annual program for tune-ups/maintenance for a few years now.These issues below are un-resolved at the time of me writing this.Issues:With ALL issues listed, I was the one to call in or bring these up to workers - never once was an issue/resolution brought to me.1. Incorrectly charged $3000 for down payment instead of $3002. Was told they would credit me $100 off the final price to comp for interest I paid on that. Never happened.3. Agreement for install at end of Oct - called mid october to find it was booked for late November.4. Scheduled times for appointments were missed on 3 occasions, not late - just never showed those days at all. Interfered with my schedule numerous times...5. Was promised 2 portable A/C units during install - never received. I was told they usually have these on their trucks, but that they would bring some by later in the day. At about 7-8p after never hearing from anyone, I called their office number. They apologized and said none were coming. Offered to put us in a hotel instead, to which I declined. It was already late, and we work from home - would have planned differently had someone at least told us to not expect these... I had to go that night to find some and pay out of pocket to get my own. That was over $1,1006. Asked if they could assist me in transporting them back to store to return, they said they would - never did.7. As old ducts were thrown down into the garage, a few items were damaged. My new deep freeze has dents all over the lid. Cosmetic sure - but just didn't seem to take any notice or care of my belongings.8. Hole cut for ceiling air return was larger than the vent - never patched or fixed. (have pics) One of the more minor issues... but still.9. Air return box going to the A/C unit in the garage was secured to my ikea shelves instead of the wall.10. Air return vents still don't have filters that I was told needed to be cut and provided later that week.11. Air return vent on the wall (large main) has not been replaced. Was also told this would be one with a drop in filter so that no filter would be needed at the garage unit - then that this couldn't happen.12. Some time during the install - the power line to my garage door opener was severed.13. Wire to one of my in-ceiling speakers was disconnected.14. No air flow from the vent closest to the A/C unit?15. Didn't seem to have drop cloths on hand to help protect furniture etc while working inside. Just a suggestion on this last item.Some of these I can just fix on my own - but should I need to?Due to all the issues, I asked the manager on site if he would at least replace the vents in the house with new ones as a middle ground for compensation. That 'kind of' happened. A few still haven't been replaced, and I have yet to hear from anyone now over 2 weeks since the initial install...All I need is for someone to simply finish the job, and take care of us. Without me having to keep reaching out.Thank you,Lance S

Dustin Glowacki

5 months ago

Had two parts go out on our AC, $80 in total for parts outside the company. Already diagnosed before the tech showed up but I didn't have the parts to fix it. This company wanted $900 to fix the two parts, which was a 20 minute job. A kickstart and capacitor outside on the condenser. I refused that price and they then quoted me $500 for the repair. I refused again. The tech, was an awesome guy very understanding and helpful. The company itself, pure robbery. I would of gladly paid $300 for the convenience but $500 for a 20 minute fix? And the fact that the first price was $900? Found a local ac parts store and did the fix myself for $80 and everything works fine.

Dave Kal

4 years ago

The worst experience I have ever had. I was a member of their club for nearly 2 years. Response time was typically ok but prices for repairs have always been high. The last time they were out to service our AC I was told that I needed $1,400 in repairs and probably more after that because of a mother board that was fried. I decided I should just replace it as it is an older unit. I called a 2nd company just to come in and give me a quote for a new system. When the person from the 2nd company arrived he wanted to just take a look at our system so he could see what we needed for a replacement model. After his inspection he found that wire had come unplugged from the motherboard, he plugged it back in and reset the system and everything is fine. I also one time needed a pool timer replaced and was quoted $300, seemed high so I called pinch a penny who was at my house in an hour and did it for $140. This place is a scam, I believe them to be fraudulent. I have been trying for 3 days to have somebody contact me and of course they are never available. Don't give these thieves any consideration.

tami kent

3 years ago

Troy called 45 minutes ahead of time and asked if I would like some coffee which you never hear that from any company that I've dealt with before. he was very professional very good with explaining the terms that I didn't understand he explained it in a way where it's English to me. He took extra time and broke everything down for me and spend time with me and answering all my questions that I had and he wants beyond that extra mile I definitely would recommend Troy and the company for the services 😁

Penelope Craig

a week ago

Excellent service was provided by the technician. Knowledgeable of his craft. Thank you!

Evelyn Hamilton

3 years ago

Was not a happy camper this a.m. when I found out they had been sent on another job instead of coming to my home to finish the duct work ($7280.00) they were sent to another job to install a coil? Unfortunately this a.m. was in the 30's and my house registered 54. Which job was more urgent??????? Buddy and Clarence arrived full of apologies for not being able to arrive earlier. Their work was excellent . Their concern about no heat was foremost.I ave been a long standing customer of Performance A/C and I cannot why my job was not considered a priority?

Mark Hale

3 years ago

Pasqual was our technician and did a thorough job in about 2 hrs. Installed 2 faucets and unclogged a drain. Professional and polite. I've been pleased with this co. to date. A little pricey but I like the service.

Mona Edwards

3 years ago

Tech was thorough, cordial and professional.
Especially in cleaning the outside unit.
He replaced 2 heat lamps for more efficient cooling. He recommended future.needs.

Stephanie Arnold

2 years ago

Austin got our plumbing cleaned out and cleaned up in a very short time. He explained everything he did and offered us an service that Performance offers which is a great deal. Austin was a pleasure to work and we will have Performance take care of all home needs.

Leila Castellanos

a year ago

I previously utilized Paradise air conditioning and had one more annual maintenance left in my plan. When I initially called to make my appointment I was told they couldn’t find my information or second plan remaining.I found out during the call that Paradise air was sold to performance air conditioning electrical and plumbing. The person over the phone never found my second maintenance plan however she went ahead and scheduled it.On May 31st I had a technician come to my house by the name of Shaun who also came with another tech in training. Shaun spent probably 5 minutes in my house and maybe another 10 minutes outside looking at my unit in the back. After that, over an hour had passed and I wasn’t sure what happened. I walked outside and noticed their work truck was still outside in the parking lot. I called the customer service number and I was told Shaun would be in shortly to review my results of my inspection.Shortly after, Shaun came to my door and reviewed my results. Shaun noted I was low on freon and my 2nd motor starter wasn’t properly working. My write up recommended I do a leak detection and he provided me an estimate for freon per pound as well as the replacement cost for the secondary motor. He provided both nonmembership a membership rates. I took time to review his findings and said I would call them back when I’m ready to schedule the maintenance requirements. My gut feeling was these prices were a little high so I called around and found another air-conditioning company, Len’s Air Conditioning.Len’s air-conditioning company came out and quickly assessed my situation. Yes I needed freon, Unlike performance air conditioning which was going to cost me $236 a pound at a membership rate, Len’s charged me $100 a pound. Yes I needed a new second motor starter however my second motor starter was still under warranty so they didn’t charge me for the replacement unlike precision air conditioning which was going to charge me a rate of $130 for a replacement at the membership rate.Len’s Air Conditioning also noted that my drain line wasn’t cleaned at all. I wish I took pictures of that but Performance air conditioning did not properly clean my drain line which is part of your maintenance plan. Now I may still have a leak on my unit, but for now the freon that was added did the job as well as a replacement for the second motor starter, which they did at the same appointment. At my next follow up appointment with Len’s Air Conditioning we are going to review my freon levels and see if leak detection is really required.My final review for performance air conditioning is everything they found was correct however they’re going to charge you double for everything. Take the time to call around and get a second quote. If it seems to high it probably is.My final charge with Len’s Air Conditioning was $255, that was with a service fee to come out which provided a maintenance review and drain clean, starter replacement which they called a replacement cap and the freon needed.

Paul J. Rattigan

4 months ago

Kept us informed on arrival time, and Santiago was very nice, informative and polite. Had some tips for us that should make our unit runs smoother and more efficient.

Joe Hathaway

3 years ago

Michael C. Is a great technician. He went out of his way to ensure the job was done correctly. After the job was completed he walked me through every thing he accomplished. Will use again highly recommend. Thank you Michael.

RRobbo06

3 years ago

Kyle was very very appreciative of my situation he made it very easy for my situation to get done even though I did not have enough money to actually have the job done he did great I can not say enough about the great quality and performance thank you so muchI will recommend your business to everybody I know I'll be in mypark thanks again for great work and I really do appreciate it

Janice Hitt

2 years ago

Have had good experience with this company. When one of their workmen installed something wrong we were sent Marvin to repair mistake and he has worked on our unit since then. He is very knowledgeable and we wouldn’t have anyone else.

AL M

2 years ago

I wouldn't use this company if they were the cheapest around. We had multiple 'questionable' experiences and on two occasions, were quoted completely unnecessary work, both of which were thousands of dollars. I will never do business with this company again under any circumstances. If you sort reviews from lowest to higher and read, the trend is pretty noticeable. I should have done that myself from the beginning.

Barbara Pendleton

3 years ago

My Technician, Johnathan B is always pleasant when he arrives at my resident. He is polite, knowledgeable and very courteous towards me. He is always willing to give me the best service available. Keep on doing what you are doing and I will always be appreciative of the great service your team has given me. Thank you Johnathan for all your help. Ms. Barbara

Troy Jesus

5 years ago

Clay and Kenny were helpful and knowledgeable installing our garbage disposal. Very professional and courteous, great customer service skills!! Thanks Performance, I appreciate it!!

Debra Curry

a year ago

Marvin, our technician deserves a special thank you for going the extra mile! thanks again for making our home bearable while we waited for the part....

Scott R

3 years ago

Been a customer for a few years and a couple of properties. We have never experienced anything other than professionalism and a true concern for the customer needs. The technicians go out of their way to save the customer money and are not pushy to upsell you.

christina scaglione

2 years ago

AC stopped at night. They were here 1st thing this morning. Completed job fast and explained what went wrong in laymans term.
Home all cooled again. Great job and very courteous.

Mark Connelly

11 months ago

Jeremy & Will we’re extremely professional and experienced technicians who removed my old system and installed a new state-of-the-art A/C unit. When the new system was put online the increased air pressure detached an elbow to one of the vents. Will crawled 60’ under my mobile home to reattach the elbow and secure in place. I’m quite pleased I chose Performance A/C for my HVAC needs!

Lee Parker

3 weeks ago

We had an excellent experience with Performance. Our AC died and couldn't be repaired. Performance offered to bring over a portable AC to get us by until the new system could be installed. The entire crew including Casey and Adrian were very professional and friendly to deal with. Would definitely recommend.

Kathleen “Kathi” Garrity

a year ago

The problem was identified and clogged pipe was cleared. Advised of next steps to address the issue.
Felt the repairman was trustworthy and experienced.

Vince Overton

a month ago

Chris from Performance communicated very well and quickly identified and fixed the AC problem on a hot day. Much appreciated!!

Jen J

2 years ago

HORRIBLE!!! Choose another company!!!!! Oct 7, 2020, their AC worker tripped over and broke off a fire sprinkler suppression line causing over $1 million damages to three condo units: mold abatement , demolition, storage, restoration, and now stalled rebuild. All three units are still down to 2x4's , completely gutted and this is 7 months later. Performance AC said They would make us whole well, they have completely failed in that regard and their insurance carrier refuses to discuss the claim with all of the home owners and has now referred their obligations to a legal entity to continue the non-response causing endless delays and mounting costs. We have NO choice as homeowners but to give this company an absolutely poor review based upon the totality of the circumstances. We want our home back!!! Performance AC and their insurance carrier American Zurich and McLarens and Network Adjusters, need to step up and make this right as three condo units still remain destroyed. Signed, Affected home owners of Grand Venezia, Clearwater , Fl

Tim Schmit

5 months ago

My system has a leak that was costing me hundreds every year. Beau came to the property and was able to easily identify the issue. Within a reasonable amount of time the leak was repaired and the AC felt better than ever! Beau was polite and professional. I would totally do business with them again and recommend to friends/family.

james depew

3 years ago

Had performance come out to inspect our downed unit. Claimed a bad compressor among some other issues. Quoted me $4000-$5000 in repairs, placing us in a position to replace the whole unit vs repairing, quoted $8000-$12000 to replace our unit. Had a second company come out for a second opinion (always do this), the unit just needed a new starter capacitor and starter relay, the capacitor was blown into pieces (easy to spot during initial diagnosis and common among trane systems as its a safety feature) total repair cost by a different company was $325.00. Ive used this company numerous times in the past, property management among referrals, now that its my personal property all ive seen was deciept. Honesty does goes a long way, but shady business practices did occur knowingly or not im unsure. Do not trust this company for any repairs, they will improperly diagnose your system to sell you a new one you likely dont need, at the end of the day they are salesman for new units, will never call again, i recommend you STAY AWAY, unless you have 10k you'd like to throw away.

Kimber Bellant

2 years ago

All I can say is if ur employees can not properly and safely drive and operate a vehicle I can only imagine the type of work they would/will do..today 8/20/21 @607pm a vehicle of ur company cut me off going 40 mph to immediately make a left turn onto cCitrus StreetI n Largo fyi a vehicle is a privilege..it is a deadly weapon

Tim Williams

a year ago

Way way way overpriced. Almost 80% higher than all other quotes I received. Hard sell tactics - give you a couple of hours to accept their offer or it's withdrawn.

Kristin Marr

a year ago

We used Paradise Air for routine yearly service on our unit for years. Loved Paradise Air: professional, organized, punctual, trustworthy, and everything you want from a reliable AC company. In February, Paradise Air was acquired by Performance. I called the other day to schedule a yearly check up on our system. Performance couldn't find us in their system, then made an appointment but when I called back to adjust the app. time found out that there was no record of an appointment made. Made another app. but then decided to cancel until I could speak to a manager about our service record (as we would pay in advance for this service-two years at a time-and wanted to find out our status). Got a call the next day that a tech was on their way out, for a service that was canceled the day before. Was finally contacted by a manager who claimed they had no record of service at our address. The next day, received another call from a manager who had no idea another manager had called me the previous day or any of the previous issues. This time, she quickly pulled up our address and name in the system and could view our past payment history and service agreements. What a mess of a company! The lack of organization is concerning. No one has any idea what's going on. Will not be continuing on with Performance and will be making the switch to a new company going forward. I would hate to actually need them in a time of need.

Jere Gunderman

a year ago

Very happy with the entire process. Chris did and excellent job in reviewing the needs for a replacement system. Terin and his partner were outstanding with the quality of their work.

Danielle Nalven

2 months ago

From start to finish they were on time and professional. I had gotten 2 other quotes from different companies and performance air was half the price of the other two. Easy financing, thorough, professional, quick. I can't say enough good things about thus company and there employees!

Irina Whitmire

3 years ago

Great work! I really like the company and cannot day enough how much effort they put for trying to replace my water heather with the company. Thank you Dan, David and Norman! Highly recommend this company!

John Hannigan

a month ago

Eric Thullen from Performance Pinellas Comfort Systems did a great job. He was knowledgeable, efficient, courteous, helpful, in answering questions, was proactive.

Kevin

a year ago

I just closed on a house and it had AC issues. Jonathan, came out to look at my system and spent time diagnosing my system and answering all my questions and concerns, he was knowledgeable and explained the process to me as he worked. I had 4 other techs from different companies come out for diagnostics and they all tried to push me into buying a new system. Jon was the only who wanted to get me back cooling. I will definitely recommend Performance AC.

Garry Sharp

3 years ago

This company and their staff is one of the best I have done business with. The staff is always professional and well trained. Jeremy S is excellent.

Mary Jo Micklitsch

3 years ago

I’m extremely dissatisfied with this unreliable and unprofessional company. I spent $500 on a repair to my AC unit and 10 hours later I had no Air Conditioning. When I called distressed the answering service begrudgingly took my call and was extremely rude. The service technician showed up the following day and charged a $25.00 service charge after I’d spent $500 the day before for a 6 month diagnostic check. I’ve called multiple times to bring my dismay to their attention and can never reach Ben the service manager. Ben, has yet to return my call and this is going on nearly a week. Bad business and horrendous customer service. Save your time & money and choose another Air Conditioning company.

Karen Lilly

a year ago

From beginning to end everything was great. Our salesperson, Jeff was very knowledgeable and not high pressure at all. Then Jeremy, William and Alton our installers were great as well.All went smoothly. The installers were very professional, arrived on time and were very efficient. Were great at keeping our house clean while performing their jobs. It was so extremely hot, I felt sorry for them, having to install the completely new HVAC unit outside and in our attic! They didn't complain, just went about their jobs. Very pleased.

Gregory Cummings

8 months ago

Left me in a worse position than when I called, rescheduled me 3 times. DONT SCHEDULE ONLINE NO ONE WILL SHOW UP. IT HAPPENED TWICE TO ME. WHEN I FINALLY SPOKE TO THE LADY AT DISPATCH THEY CANCEL THE APPOINTMENTS WHEN THEY CAN CHARGE EMERGENCY SERVICES FEES. OPPORTUNISTIC COMPANY! Run 🏃‍♀️

Vince Suhajda

4 weeks ago

Scott Vogan did a great job

Mike Russo

2 years ago

Performance Air, Derrick, was very professional and very knowledgeable. He checked all components of heat pump system. and explained as he went.Performed test on key components and shared the info making good suggestions.Replaced components quickly and tested all to our satisfaction.Great job, Derrick. Vendor of our week.Mike & Carol

Google User

a year ago

Do not use this company. Read their 27 complaints on the BBB website. Their cookie-cutter responses are another example of poor customer service. In addition, a Paradise Air tech who went over with the company sale, had the Service Manager on speaker phone so we could listen to how the Service Manager rips-off customers on pricing. Well, if they balk on that price, give them this price Worse than a car dealership!This is the reason all the Paradise Air techs quit working for Performance Air!

David Harpool

a week ago

Larry came out to do a small service request and was great. I’ve been extremely happy with Performance and my experience from start to finish. Highly recommend!

Jake Mitchell

4 years ago

Technicians Jeremy & Anthony were prompt, professional & detailed in their workmanship. Also wore booties inside the house which was much appreciated!

Lorie DeLuca

3 years ago

Tom E. was great. He is very good at his job. He explained everything in terms I could understand. He arrived as scheduled, very personable and professional. I am very pleased with the work that was done. I will definitely refer Tom E. and Performance to others.

Chris Marcelli

2 years ago

We had Performance come out to give us estimates for electrical work and AC work. Both technicians gave a greasy sales pitch for WAY overpriced repairs. The AC guy wanted $1400 for a blower motor repair that we ended up getting done elsewhere for $700. The electricians quote for a panel was $2000 more than everybody else, and he never gave us the a la carte prices we asked for. Avoid this company at all costs.

Randy Verge

6 months ago

Shaun was the best tech I have ever had for any ac service or repair. Extremely thorough, knowledgeable, did over and above service. Will always ask for him.

Jim McDonald

a month ago

Charles and Chris the 2 techs we have worked with so far have been outstanding!

veronica dallam

a year ago

Anthony K and Eric were great! Very professional, knowledgeable and friendly. Just had the work completed this afternoon and so far I'm thrilled with the results. I highly recommend!

davis phyllis

a year ago

performance air conditioning service was very professional we were having a stovetop put in and found out the amp was not strong enough
Ray show us what we needed to and gave us a good value for the work he did. very friendly Services great job!!!

Susan Yager

a year ago

Austin was very professional and installed the toilet to my complete satisfaction. Answered all questions thoroughly! Would use this company any Austin again. Highly recommend!

Mary Jane Davidson

2 years ago

Josh arrived on time and was completely prepared to do the job! Thx for your professionalism and pleasant start this morning!!

Lourdes Rodriguez

2 years ago

Our Air Condition was Serviced by Shawn S. today. He was extremely professional and very knowledgeable. Thank you Shawn!Mr. and Mrs. Rodriguez

Hamilton First

3 years ago

I had a water leak in my bathroom pipe. Danny and Pascal did an AMAZING job fixing it perfectly. I will recommend anyone to your company and please let the guys know what a great job they did! Gordon came on July 16th and replaced an HVAC box. He was great! He knew exactly what he was doing. Your company is awesome!

Scotty Black

2 years ago

DO NOT CALL THESE PEOPLETHEY WILL TAKE ADVANTAGE OF YOUI called them to fix my AC, when the tech gets to my house it takes him 5 minutes to replace a piece that costs 20 bucks. He tried to act like he was giving me a deal for charging me $323 instead of $380 and that he would charge me $323 if I would consider using their maintenance package-which I definitely will not. I’ve never felt so ripped off in my life. They made $300 in profit in just 5 minutes. The tech showed me the replaced part and I googled it and it was only 20 DOLLARS! You people should feel sick taking advantage of customers.

Alan Pittman

4 years ago

We have been Performance Air customers for almost 3 years now. We trust them with all of our HVAC, Electircal and Plumbing needs. All the technicians we have welcomed into our home are personable, courteous, and knowledgeable in their field. Today was no exception.Aaron arrived with a plan to making our new hot water heater work to expectations, as he had studied our concerns and the work others had done in an attempt to fix the problem. He left with the new hot water heater working to our expectations, especially my wife's expectations.Thank you Aaron for your dedication. Another thank you to Aaron's supervisor, Norm, for sending your best man to get the job done.

O'Neal Mitchell

3 years ago

Steve provides wonderful service when he repaired our AC unit. Very professional and gave us a few pointers to help keep service appointments down. I would highly recommend Performance Air Conditioning.

Pat Vassar

3 years ago

Dan and Mike visited our house to day to take care of multiple issues. Both were extremely knowledgeable and helpful. I recommend them highly!

Helene Gabrielle

2 years ago

I highly recommend this company! Very professional and they focus on good customer service! Mitch was very knowledgeable and very professional. He fixed the pipes that were leaking.

Robert Ellis

3 weeks ago

Julian Gonzalez is a master of his craft. Took immediate care of us and ensured our system was running perfectly. He was very knowledgeable and proud of his work. Thanks for a great experience Julian!!!!

Louis Palma

7 months ago

Performance Air was extremely responsive to my needs as a new customer. The service, sales, and operations teams are all top notch.You will not be disappointed putting your environmental comfort in their hands.Cody was my technician, and was absolutely incredible on-site.Troy, our comfort advisor came out just hours after the initial repair visit to discuss our options for HVAC systems as we have an addition currently being planned and permitted.After speaking with multiple Performance Air departments, I can honestly say that I don't believe they hire any bad staff. Everyone I've spoken to during my time as a Performance Air customer has been extremely professional and friendly, including the customer service reps on the phone -- not something I can say for many businesses, particularity repair services.

Kandy Hurley

2 years ago

Joshua From Performance A/C Electrical & Plumbing came out and serviced our home including the installation of a new kitchen faucet. He was prompt, courteous and knowledgeable. I will continue to trust this company and especially Joshua with any plumbing issues our home may have.Once again great service from Shaun at Performance A/C Electrical & Plumbing.

Julian Arbelaez

2 years ago

The only reason why I chose this company was because they were the only ones offering a good deal on the AC unit I wanted. The service technician or sales person Jonathan Brooks made a lot of promises and once the unit was installed he became completely unavailable. But ofcourse he would answer all calls and texts before the unit was purchased, what a joke. Do not make promises unless you plan to keep them. Right now I am loosing time and money because of their mistakes with communicating with the county to do the correct inspections. What a waste of time. Unneccessary headaches. I will not be doing business with them ever again.

Marci Girard

2 years ago

Performance has provided the bulk of our home maintenance and repairs for our AC, Plumbing and electrical work for several years now. We find their staff to be professional, competent, and competitive. Our home recently had an issue with our very old galvanized piping becoming corroded. Another plumbing company provided a quote, but would not be able to complete the repair of repiping our entire downstairs supply lines for 5 months. Performance came in with a quote right in line and was able to get the job done in less than one week from the estimate. Thanks again to the crew!

Jennifer Anderson

4 years ago

We could not be more pleased with the excellent service we receive. The technicians are courteous, professional, clean, and highly skilled. We highly recommend. Mike and Jennifer Anderson

Michael Pyszczymuka

6 months ago

Scott Eichholz was very professional - great fellow!

Heather Ross

2 years ago

Christian S. serviced our unit. He was very polite, helpful and quick. Any future A/C work that needs to be done, I will request Christian S. He is an asset to your company.

B Larson

2 years ago

Derek was professional, courteous and able to diagnose and correct my problem in minimal time. Very pleased with the work.

Joya Nepo

4 years ago

Very pleased with the service! Tech very knowledgeable, courteous and polite!!

John Perkins

2 months ago

Second post for yet another horrible experience.We purchased a new AC and air handler from this company just a few years ago. It is still under warranty. We have had multiple outages and have spent half the cost of the original unit on under warranty repairs. They send multiple techs who arrive whenever they feel like it even if outside the time frame communicated. Some techs can't even figure out the problem. Others think they do and charge us for repair only for it to continue breaking.They were supposed to contact us to discuss the ongoing issues. But we have not been given even a courtesy call or email.

Mark Strick

4 years ago

Was visited by Jorge to have my annual plumbing check up, very pleasant individual. Very knowledgeable, fixed the one small issue I had on the spot. Was thorough in checking everything else, I had mentioned 2 other concerns for future reference he left me estimates for fixing them. Highly recommend the company. Jorge is great friendly and courteous, knows his trade.

Tim Young

2 years ago

I had a complete A/C install with new RUUD air conditioner and air handler. Daniel L. Came out to do the install. He contacted me to let me know he was on his way and showed up on time. He was very professional, laid down drop clothes everywhere he walked and completely cleaned up after himself. The installation was great. He took the time to make sure everything was installed properly and explained everything he had done. He answered all of my questions and was very patient. Over all, I am very happy with the level of professionalism and the job being completed in a timely fashion. I would gladly recommend Daniel L. to anyone.

shamus walker

a year ago

A whole house repipe of incoming water was done, due to a leak under the slab. I am very happy with the work they did. The Crew were all friendly and worked well together. Jason the team lead was great, very knowledgeable, kept the crew on task and when mistakes were made very calmly used them as teaching moments and moved on. That to me is a good leader.

Alex OB

a year ago

Pristine germicidal system installed and blower blade cleaned. Charles answered all my questions and concerns to my satisfaction and showed me his work. He was courteous throughout and graciously respected my request to wear a mask while in my home( I had previously had a service person from a different business react to that request in a negative way so I appreciated Charles being so respectful). I plan to request this technician on future maintenance calls.

Adrian Urbina

3 years ago

Jeremy and Anthony were awesome people to work with. They were very knowledgeable and were willing to put the time and effort in to accomplish the job. Due to Jeremy’s vast Knowledge about air conditioning he was able to save us money on possible costly upgrades that might not have solved the problem. He worked with us and the company management to make sure the job was done right. If you want a company with integrity, Performance AC is the company to go with. We won’t work with any one else.

Crystal Cleare

3 years ago

Beau came out to fix a drainage issue that had shut my ac off. He found several issues, fixed and educated me so that I can avoid this. He is very professional and made me feel confident that I had the right guy for the right job! Highly recommend Beau!

Susan Blanco

2 years ago

Kept me up to date every step of the way as to confirming my appointment window, contacting me when on their way and letting me know the cost right up front after viewing the issues I had. Ray was great at what the issues were!

Ian Curtis

3 years ago

This is my first experience with Performance Air Conditioning and the customer service was out of this world. Shaun was courteous and professional. His ability to explain what he was doing and ensure I fully understood the process from start to end was top notch. 5 stars for Shaun.

Gordon Olver

a week ago

Beau E. arrived on time & called before arriving so we could be prepared. He was professional, courteous, & very knowledgeable about the nuances of our condo A/C system. He was able to diagnose the problem quickly, order the part & confirm a follow up appointment for early the next morning to complete the repairs. I would recommend Performance and Beau E. without reservation.

Nina Gomes

2 years ago

Punctual, Polite, Experienced Professional, Inclusive, Prompt. Ray M. is a lovely. gentleman full of safety instructions and suggestions for the electrical box. Thank you!

Lynn Bichard

2 years ago

Installed electronic HVAC filter and UV Cleaning liight. Our Tech, Marvin, is super nice and a great representative for Performance.

Joshua McElroy

3 years ago

We have a super temperamental AC system and Beau was amazing getting us up and running in a professional and efficient manner. He’s a wealth of knowledge and delivers communication in a straightforward honest way. No complaints at all.

Andrea Yellin

2 years ago

I had a terrific experience with Tyler from Performance AC. He did an excellent job installing my new AC unit, he and his associate were professional, efficient and a pleasure to work with. He left everything spotless! I would highly recommend him. Ben Tibbs was my salesmen and he was professional and accommodating. Overall it has been a very positive interactionI had just had my first maintenance call with Shaun S who did a very thorough and professional job. Extremely pleased

michael brouse

3 years ago

Mike serviced our hot water tank and got us up and running quickly. He was very deradetain his work and explaining what he was doing and what he found. Will definitely use performance again for service.

C Lee

3 years ago

Danny was awesome . He was professional and honest polite he did a great job. Even on a Sunday 5pm just wonderful can't Thank you enough!!!

Jane Darling

2 years ago

Service person was professional, low key, capable and thorough. He went to right to work until his work was completed. He then presented several options of work I could have done to insure my comfort and peace of mind that my A/C will work properly at all times. I appreciate this kind of service.

Carol Kramp

a month ago

Garrett and Josh were wonderful. They fixed my A/C, explained what was wrong and what needed to be done. They were both friendly and professional.

JULIA TOBIAS

3 years ago

Exceptional services.Courteous and friendly personnel. The technicians are always professional. They take the time to explain what services they will be performing.

Stacey Absher

a month ago

Our A/C stopped working and my husband called praying we could get help the same day. Ralph came out within 2 hours of the request and had our A/C working within an hour after diagnosing the problem. It was a pleasant surprise to get such great service so quickly.

Ronnie Weaver

3 years ago

Tyler F. came out and replaced the inside and outside units. They were very busy and professional, as well as, friendly and knowledgeable. They showed up early and stayed on the job until it was done. They cleaned up after themselves and was done at about 3:30 pm. It was hot but they happily kept working until the job was finished. I would recommend them to anyone.

Sheri Scheutzow

5 years ago

Still dealing with multitude of issues from original install last summer. Customer service is awful, no follow-up after service calls that are complete. No return phone calls when I am told someone will call back. Can't seem to get filters for the New air filter system that was installed - I had to tell them the size (didn't they install it? and it was on the work order) and six weeks later no filters. I can get them on Amazon in two days. This is after they left me the wrong size filters. And after they reinstalled the old 12 year old electronic system during the replacement AC install. Really? That's only the beginning when they wouldn't install the wire for the wireless thermostat (hooked it up wrong, wouldn't hire an electrician and then left with the heat running in August (house was 100 degrees when I arrived home). Asked for an extra gift card $50 dining gift which they were promoting at the time for new install for the debacle and NEVER received.

Andrea McSorley

2 years ago

Shaun went above and beyond in his maintenance service. He was honest and courteous. He took time to explain what he did and give simple tips on how to lower our energy bill. He exceeded my expectations!

George Beecroft

8 months ago

These guys are sharks, make sure you get quotes elsewhere.I've never in my life been quoted so high over market value, bottom of the line system quote here was $16,000 for a 3 Ton 14 Seer unit.I let the tech know I was knowledgeable in this field after doing some research and he proceeded to offer me the most insane quotes i've received.Go with someone else and do yourself a favor, stay far away from these guys. (Can't imagine how many Older people went and paid the first quote he gave me of $26000 for a 17 seer system, absolutely wild.Run.

Erich Borgstede

10 months ago

This company is great. I had a difficult full AC and Heat unit installation in a small constricted space with out of code plumbing and electrical wiring. The installers, Anthony and Alton kept at it even when faced with numerous code obstacles. Justin made the plumbing right and Lester rewired the air handler to code. Rebecca followed up after the install was completed to make sure I was happy. Throughout the process the communication was good. How many companies still do this? I highly recommend Performance AC.

Tari Tull

3 years ago

Everything went great until they left. Ball was dropped. No one showed up for inspection twice. We waited 2 days and no one came. Shroud never came to cover back of house. We had to call to get this done.

Pat Forkins

a year ago

Technician Charlie was on time, polite, very knowledgeable and answered any/all questions. I'll recommend Performance AC to all my neighbors!!

Beate Lewis

2 years ago

We needed some fans replaced and one repaired. Erik ,the technician, arrived on time and did an .
excellent job. He was very courteous and professional.

Barbara Anderson

2 years ago

Josh C. was very professional and friendly. He fixed my problems and the price was reasonable. I highly recommend this company for fast and efficient service.

Charles Norcross

2 years ago

Beau was very prompt (he arrived within an hour of my initial call). He was professional, courteous, and informative. He gave an honest evaluation of the problem and options for repair with cost estimates. The final bill was very reasonable and I will use Performance AC for future AC Needs and I will ask for Beau. Highly recommended!!

Cindy Andrew

4 years ago

Anthony was my service technician, he was fantastic! Super nice gentleman! Thank you for the great service...went from 🏜 to ☃ in no time!! You guys r the best!! Thx again! 😁

S Rod

6 months ago

Update 3/22/2023: Beau Eckhholt came by to install a new OEM motor. He is simply the Best technician out there always on time, friendly, so polite and extremely knowledgeable. Beau explains everything from beginning to end. I have never been disappointed by this company or any of their technicians, they are just awesome, old school professionals always putting the customer first. Thank you so much Beau Eckylot and thank you Performance AC for always being there when I need you.********************************Garrett was professional and very informative. He was pleasant, answered all questions and fixed my Mitsubishi A/C, even making two trips to get sensors. He spent quite a bit of time at my home and did not leave until everything was fixed. Highly recommend this tech.

Thomas L. Shorter

3 years ago

Starting with the receptionist I could tell I was in for a professionally organized experience. The technician was punctual, understanding and knowledgeable towards my needs. If I had to choose a company for this job it would be PERFORMANCE.

Toshia McPherson

a year ago

Thomas was great, I would definitely recommend for any repairs that need to be done.

bill becker

3 years ago

Bull arrived on time and asked if there were any problems since our last service call, and then proceeded to inspect and clean the inside unit. He removed the germicidal bulb, and said its appearance requires replacement. Looking up the units history, it was 3 years since last replaced, confirming that replacement was due. He removed and inspected the electronic filter, which was in good conditionHe then performed the electrical checks on the outside condensing unit, washed the coils with garden hose pressure, and applied a wax to the outside surfaces of the unit. Throughout the service call, Bull wore his protective face mask.

Laura W.

3 years ago

Shaun was professional and explained the work he was performing clearly. I highly recommend Shaun!

Denise McGahee

2 years ago

Justin P was the technician that helped me and he was super helpful, fixed exactly what I needed and answered questions that no one else was able to answer for me, fantastic service!

Cathaleen K

2 months ago

After you fill out an online form they say it'll cost $89 to visit your home. The technician showed up with no confirmation. He said it's $89 for him to be there expressed no desire to actually make a repair. I smell a scam. Be transparent up front before I give you my information that it'll cost $89 and not send an unpleasant sales man with his hand out to my home unannounced.

C M Bennett

3 years ago

My Tech was very helpful, did an A-1 system check, cleaning and discussed recommendations. Polite and thorough.

Joseph Everett Cromwell

2 years ago

Performance AC is excellent. Been using them for a couple of years. They are a one stop shop.Marvin came Saturday and refreshed and repaired my entire AC system andd now it runs almost too good. Marvin was very friendly and professional.Cody came by today to replace and install new electrical panel and did an amazing job in like 5 hours (What would have taken 7 or 8). Cody was friendly, knowledgeable, and thorough. Showed me what he was doing and took time to explain and clean up after.I am very impressed and they even worked out the financing too. Can't say enough great things.

Cheryl Lafferty

11 months ago

Robert John was the best technician and we were pleased with his knowledge and being able to answer all of our questions.

Robert Gear

2 months ago

Don’t care how many 5 stars they have! One year ago I had them recharge my AC and they charged me 1300.00 dollars I said to the guy that seemed ridiculously high he promised me I could call anywhere and find it’s correct like a busy fool I was at the time I believed him!! He lied I just had the same unit charged this year for 300.00 that means they overcharged me 1000.00 dollars… these people are liars and extremely over priced… I know I should have checked these scammers I was in a hurry because it was for my tenants it’s my fault I won’t get dinged again!!!!!

John Plevritis

2 months ago

Garett’s was totally great 👍

Dan Stegenga

2 years ago

Had Ray M. For my lighting service and he was able to troubleshoot an old tube lighting losing its neutral. Installed a new, cost effective led setup. Wonderful experience!

Jay Mitchell

3 years ago

Pascal P arrived as scheduled to evaluate and repair our shower faucet. Pascal was very polite and knowledgeable and was able to diagnose the problem quickly. He had the available parts on truck and made the repair quickly. Pascal cleaned his area and removed all trash. Highly recommend using Performance A/C. Pascal is clearly an asset. Thanks Pascal.

Kevin Crow

2 years ago

Danial M came out promptly and cleared my clog with ease. He is very professional and fast. I was pleased with the service I received.

Lynn Arnold

a year ago

Justin P. did an excellent job installing toilet, garbage disposal and kitchen faucet. He answered our questions and gained our trust. An excellent rep for Performance.

Jason Danahy-Sheldon

2 years ago

Dawson was really efficient and explained the repairs needed thoroughly. Really knowledgeable and able to solve issue during visit. Highly recommend.

Mari Morton

2 months ago

Larry and Kevin did an incredible job of installing our new HVAC system

Chap John Foster

2 years ago

He was thorough in his inspection and gave reasons for the repairs that were needed. We would prefer to have him service our unit in the future.

Bill Duchess

4 years ago

I had talked to 4 other companies before contacting your company, Performance Air.I wanted the ductless systems installed in our home because of all the study I have done over the past two years. The other 4 companies said they could install the ductless system, but they really thought that the standard system with duct work would be cheaper and better.After talking to these other contractors, I felt they had little or no experience with the ductless air systems.From the first phone call to your office the experience has been exceptional.I talked with your lady Gloria. She was very thorough by asking me several questions that no other companies asked. She should be complemented on her performance. She is a valuable asset.Then I met with your salesman, Ben. He was the first salesman I talked to that knew about the ductless system. He is very knowledgeable of these systems. He listened very carefully, walked through our home explaining details of what we would receive and how it would look. Ben knew what he was talking about and I knew I could trust him and what he said. Another valuable asset.Jeremy, Buddy and all your men were exceptionally great. I have been a contractor for most of my life repairing problems created by other contractors. With this said I am very critical of other people working on our home.Jeremey and crew are extremely polite, worked very hard, and kept everything cleaned up as the worked progressed. My wife and I admire these men for their knowledge and performance. This crew knew what they were doing and did their job perfectly. Being a contractor myself, I know how hard it is to find great employees that are this dedicated to quality and customers like these men. I complement them and your company. I do not know how much you pay them, but they to are very valuable to you as well.With all this said I would love to tell anyone how GREAT your company is. Oh by the way, your company was recommended to me by a friend.Have a Blessed day,Bill and Ida Duchess

Steven Blanchard

3 years ago

We had Performance A/C perform an electric service upgrade, circuit box upgrade, adding a timer and wired the pool filter to it and added a couple of outlets in our garage. Doug and his crew of William and Eric did a great job. They showed up on time and took the time to complete this very large effort in one day. Everything was explained to me along the way and all my questions were answered to my satisfaction. We are very happy with the effort and the results. We are glad that our neighbor recommended Performance A/C for this work.

Diana Cook

3 years ago

Marvin was very knowledgeable, professional, timely, and informative. This company responded so quickly to address my AC problem. Will definitely use them again.

Kate Colna-Eppig

3 years ago

The five stars is for our technician that came out (Danny N in the plumbing department). He worked on our bathroom for the last 2 days. Danny N was great! However, we had issues with management and customer service not relaying information on our project to the technicians on site. Danny N worked to be the middle man to try to help address these concerns. His work was excellent, he was friendly, personable, and professional. He was able to get a lot of work done on a complicated job. I highly recommend his work to anyone. If we were rating the company, there would four stars due to complications and miscommunication between management, technicians, and customer service. The company is making it right based on conversations with them. We have used them for our AC and electric in the past with no issues. They had great, competitive pricing and no other plumber came even close to the price we were quoted. Overall, Danny N was wonderful and we look forward to being able to use our completed project soon.

Sharon Woods

4 years ago

Chris G and Jonathan B were awesome to work with. Best service I have encountered yet while living in Florida. Jonathan B reviewed everything with me in regards to what repairs would be needed vs. installing a new a/c unit. I didn’t feel like he was just trying to get “the sale”. I have requested that Jonathan B is my service tech going forward. Jonathan scheduled Chris to come out and provide what options I have in regards to replacing the unit. Chris asked questions to determine my needs and listened to me. He was great to work with and has a good sense of humor:). I am scheduled to have my unit replaced next Wed. Performance Air needs to clone these two guys!!!

Janet Drobes

3 years ago

Micah Sherman was an excellent worker.. he was thorough, courteous and honest. I would be pleased to call on him again if needed

Susan Wallace

2 years ago

Love Performance and have been with them for several years; Charles is a super nice tech; very thorough and tidy!

Amanda Cotttill

a year ago

Robert quickly identified the problem with my HVAC unit and quickly fixed it. Dropped my old company and signed up for a maintenance plan. No complaints. He was friendly and knowledgeable.

M Young

a week ago

Service Manager refusing regular maintenance until they can charge emergency repair rates is downright ugly business. They have rescheduled my “scheduled” maintenance four times since July now quoting late November as the earliest available. Can’t go elsewhere without voiding their labor warranty. Stay away!

jared bowes

4 years ago

I had Kyle out to my house to help with my plumbing issues. My toilet was backing up and then all the sudden started coming up in the shower. Upon his arrival Kyle was very knowledgable and he came to find out that I actually had a main line clog. Kyle was quick and efficient settling my plumbing needs and had everything unclog quickly. I definitely recommend this company and Kyle as well. All around outstanding job and I am very happy.

Andrew Berry

3 months ago

Leon, our technician, showed up on time (outside of normal business hours after working a 12 hour day already) and gave us great service as if we were his first customer of the day. He took pictures, showed the changes in the performance of our system before and after cleaning and addressed any questions we had. I would recommend Performance to others for sure.

Pat Fraser

a month ago

Scott Vogan came out to tune up and inspect our AC. He was very professional, knowledgeable and personable. He went above and beyond any other AC company we've had here in the past inspecting and cleaning the unit. He made it a very pleasant experience.

Paul J. Friedl

a month ago

I had Performance ac. here to install a new Lennox ac system at my home. They were on time very professional, and did a great job. Neat, organized, clean, and did it all in the one day...

Linda Balcom

a month ago

Jeremy Spotts and his assistant were very courteous and knowledgeable. They went above and beyond to complete the job in 1 days time. We were completely without AC. Thank you for sending out professional technicians.

Dàvid Bocian

a year ago

Eric was the technician that came out to work on my A/C unit he was thorough took the time to explain what he did and how my unit was holding up in the Florida weather e-mailed a copy of the invoice to me before he left I will request him for my next 6 month tuneup

G Miller

3 years ago

We responded to a google ad for drain clearing for $79. We called for 2 days with just answering services taking messages. Finally someone called back and i told them our tenants are elderly and need their single bathroom to be unclogged and confirmed the $79 but we had to wait another day before someone could get out there. Today the finally showed up and up sold the job nearly triple the advertised price. I told them to leave and I would find an honest company to deal with and treat our elderly folks with respect.

Philip Foley

a month ago

When my a/c went down during the heat wave, my 25 year a/c company could not come to us for at least 2 days. I called Performance who several neighbors use and they sent a tech to us in 2 hours and the tech (Cody) was outstanding fixing the problem in less than 1 hour. Thanks Performance.

P VanNostran

a month ago

Ralph M was very professional and found the issue quickly and fixed the condensation issue at vent. Thanks again!

Karen Douglas

3 years ago

Arrived on time and worked hard to solve my problems. David was knowledgeable and efficient. Informed me of all my options and offered subscription rates for services that were very reasonable. Planned a follow up check by camera at my convenience, saving me future costs. I'm very pleased and will call them for assistance again. Without a doubt

Sarah Mallios

3 years ago

Had Performance Air Conditioning come out and they sent Shawn . Was first time using company and was very happy with their work and professionalism . Thanks Shawn did great job !!

Nathan Jones

4 years ago

Jeremy, Casey, and David did full install on a system that was 20+ years old and disgusting inside. They were always available to ask questions and explain what they were doing along with being very professional. They also were able to add a UV light during the install that my wife and I wanted at the last minute without complaint. I would recommend these guys to anyone.

Brian Distelzweig

3 years ago

Marvin was polite, punctual and knowledgable. He was careful to clean up after himself after working diligently to remove and clean our blower and sanitize the ductwork. Would recommend him and Performance Air any time!

Donna F

3 years ago

Gordon was my Serviceman and he arrived early to fix my A/C issue. Thank goodness it was only a clogged line from algae but Gordon remedied the situation and I'm back to having cool air.

Leslye McNeil

a week ago

My experience in 2018 - 2020 was 5 star, but the company has changed significantly since then.I recently booked routine maintenance and was not advised of a $90 service fee up front. In addition, $500 for simple AC maintenance is a very high price. I had a good experience when I initially purchased my unit and ducts in 2018, however, I have noticed a change since then. For example, the Performance quotes I received for plumbing work in 2022 were 3 times the amount of quotes received from two other companies. In addition, there were a few times techs didn't show up for appointments (I needed an electrical quote). Also, I feel the multiple quotes that are presented may be a tactic to select one of three quotes (even if the lowest quote is still too expensive). Unfortunately, I will need to find a new AC company to service my unit. I prefer to stay with the same company that originally performed the work, but the pricing is too high.

Kerri Stulce

2 years ago

Performance Air Conditioning installed a new AC unit for us and added a few air returns. We went with the 3 ton Amana 16 seer with dehumidification and we love it so far. But what really stands out about our experience is how wonderful the service has been! Troy was at our home the day our old AC stopped working and stayed until after 10pm to answer all of our questions. Jeremy, our installer, was also excellent. They were knowledgeable, polite and cleaned up after their work. They came back after the install to check the system and make sure we were happy. Their communication is awesome, they respond to texts and calls right away. They were always here when they said they would be. This company has the best follow through and you can just tell they all love what they do. I have no doubt that if we have any issues they'll be back here immediately. I really can't say enough good things about them! Our old unit creeped up from 73° each morning to 80°+ by the evening. We set this new one at 72° - 74° and it maintains that temperature all day and also removes humidity. We're so glad we called Performance Air and decided to go with them for our new unit.

Doug Kellogg

2 years ago

Derek did a great job, diagnosed the issues and made quick repairs, explained the issues including pictures and gave me options for longer term services I may need based on other issues he saw.

Anne S

4 years ago

Our latest experience with Performance was a plumbing issue. Josh and Aaron were great! We will continue to call Performance for our plumbing, electric or hvac needs!

Paul Chapen

2 years ago

We were very impressed with the young man for the first time in ten years cleaned out the leafs and stuff from our outside unit.
We signed up for there 12 month service plan

Lindy Ladutko

7 months ago

Britt, Justin, Jeremy and Joshua were fantastic! Professional, knowledgeable,on time, respectful to the property. Great job thank you!

Steph R

3 years ago

Bill’s workmanship is excellent, it’s obvious why I always want him to be the tech who makes the call. He’s personal, knowledgeable and particular about his work.

David Mailloux

2 years ago

Especially Cody with the electrical department and Tony with the plumbing team did high quality big jobs for me. Start dates were quick. They went all out to give me a neat and professional install of a new circuit breaker panel and tankless water heater hook up. Both are polite, clean up afterwards and eager to discuss your thoughts or concerns throughout the process. I did get what a payed for. It may cost more than you'd anticipate, but it's nice to get a great completed setup and without waiting for weeks.

Scott MacDonald

a year ago

Shaun was a real pro! He came to our place after a competitive company couldn’t fix it and overcharged us. We signed an annual agreement with them and will never use anyone else again. Well done Performance!

Barb Schnurman

2 years ago

Our first time using Performance since our old company closed. Technician was Beau. Very professional and knowledgeable. We needed AC repair. We also have been shopping for and electrician. He was able to take care of those needs too. I would highly recommend this company. Pleasure doing business with them!!

Mark Thomas

3 years ago

I've know Micah for about 5 years now. He helped install my current A/C unit. He is always very professional and courteous. You can always count on him to fix your A/C system the right way!

Jeffrey Ondracek

3 days ago

Very nice, kept the cost low

Brad Shaw

4 years ago

Johnathan was very friendly and quick to diagnose problem. Was conscious that we just needed a band aid for problem as we were replacing soon and only fixed what was absolutely necessary

Kelly Johnson

4 years ago

Aaron did a fantastic job on my annual plumbing check up. He was very courteous and professional and didn’t get mad at all with my dogs barking constantly in the background. He was awesome!

nancy brody

3 days ago

Spencer was efficient, effective, informative and personable. Best in service and advantage Performance AC, Electrical and Plumbing.

Madelyn DeCaro

3 years ago

Bull was the service provider today and he did a fine job, efficiently and within an excellent time frame. He was also courteous, efficient and pleasant. Thanks for providing a reliable person to my home.

Linda Chang

7 months ago

Our technician was Marvin. Great guy and worker. Marvin was very thorough. He spent a lot of time with us to make sure we new everything that was going on.

Dave Klos

3 years ago

Had roofers lunch hole in AC line. Called and came out next day. Anthony A and his co worker were great.

Cathy Kooistra

2 years ago

Austin has been at our home twice this week for a variety of plumbing needs. He’s the best we’ve ever. Had and we’ve owned homes for 45 years. He’s prompt,efficient, effective, professional, cordial and most of all very skilled. He does more in a half day than others do in a full day. h

kamila victor

6 months ago

Just wanted to thank Performance Air Conditioning for doing such a wonderful job on putting in two units and doing the upstairs duct work. We truly appreciate it. House finally feels cold and that makes it a pleasure to come home

m gonzalezz

4 years ago

Josh, Steven, and Norman did an outstanding job and went above and beyond to ensure that all our needs were met and that all of our plumbing problems were resolved. Their professionalism and customer service was outstanding. I highly recommend Performance Air Conditioning, Electrical and Plumbing. I will definitely be using them again!

giovanna vanadio

3 years ago

Jonathan came out and was amazing. Went above and beyond. Helped me with all my ac troubles. I would highly recommend Jonathan and the rest of the team. Thank you so much.

Jo Ellen Bryant

2 years ago

Christian is a very professional and knowledgeable technician whoCommunicates well with the customer. He takes care to explain the situation, and makes the customer aware of what issues might occur in the near future based on his findings. His writeup assessment is legible and detailed and an excellent reference regarding his visit. I have the highest regard for his abilities in this field.

Michelle carter

3 years ago

Prinz was very friendly and helpful. He was great at explaining what I needed now and what things could be done in the future, which really helps when you’re talking about large sums of money! Thanks Prinz!

Shelly Shell

4 years ago

Chris was communicative while in route to our home, he was personable and friendly, and he clearly knew his trade and was able to discuss our concerns and offer options in our price range.

Warren Bigelow

2 weeks ago

Robert was exceptionally professional. Very thoughtful. Knows his stuff. He was very thorough with the inspection. Found the problem. And did a fantastic job.

michael travers

3 years ago

Steven was major league. Knowledgable, professional and quick to get the job done. If you need Performance Air ... ask for Steven!!!

Linda Cress

2 years ago

Very professional, friendly, came out immediately, Kyle was most helpful in clean up, but followed up to make sure I was ok. Would call this company in a heart beat and recommend them to anyone.

Pavel Grace

a year ago

Do NOT USE This company if you don't want to be disappointed. They were great but something happened. And now you can't take their promises to the bank. It looks real and you get so excited until you realize it's a fake... major disappointment 😞

Jeannine Moffitt

4 years ago

Joshua Crosby was very helpful, friendly, courteous and professional. My husband & I both feel he went above & beyond when he came out to the house to check the plumbing problem we were having.We will recommend the Performance company to anyone needed A/C, plumbing or electrical help.Thanks Joshua for coming out quicker than expected & working so hard to get the plumbing situation fixed. Job well done.

Scott DeMuesy

a year ago

Probably the most expensive AC company I've ever dealt with. In addition, be prepared for the tech to be late through no fault of his own as they have the worst dispatch system I've ever seen. Also, Paradise Air was bought by Performance so don't think you're getting Paradise service cause they are long gone.

Pharmacy Express and Medical Supplies

4 years ago

Fixed my a/c at my business on 06/05/19 ($2,500 charge) then on Friday 06/21 was acting up again . So we called in the morning for a service call. Someone finally came around 4pm, and they left within 2 minutes because they didnt have a ladder. The company should have known that the unit was on the roof from repairing it a couple weeks prior. So they rescheduled for monday. I had to call and make a special request that someone come asap with a ladder to fix it. So they sent someone saturday, I had to come in on a day off and it was a simple fix. They should send technicians with the tools needed. I don't see how you send someone to fix the a/c on the roof without a ladder?

John G

8 months ago

Charles the service Tech was great! He is a great tech to send out for anyone, but seniors will especially want him to work on their equipment. Performance took over the company that did my service and performance and they honor the outstanding system check scheduled and paid for in 2022. Yes, I know by law they would have to do the work, but they still treated us like we were with them for years. I'm not a very trusting person but after these two services calls, we will be using them going forward.If needed, we also planning on using them for the other services they list.

Jennifer

2 years ago

Both Angelo and Tony did a great job replacing our old water shut off valve outside as well as upgrading our pipes on water heater. Very professional and all around great gentlemen.

Richard Germony

3 years ago

Beau was very good and the best service on my system in the last two years.He has the knowledge at the top of his field.He also explained why phone calls do not come to my phone,when service people call me phone it has busy signal, my phone will call his phone its possible the it may be my provider.He made sure that my issue will resolved.We are very Happy with Performance Air Conditioning and Electrical &Plumbing.

Jay Abbott

2 years ago

I had performance come out to give me a quote on a new AC system. The sales guy really promoted their BBB rating and how they wouldn't rest until i was 100% satisfied with the job. I was impressed and decided to have them do the work however i wanted to read some reviews on the unit they quoted me on. Unfortunately the quote didn't give a model number, just that it was a RUUD with built in dehumidification (see photo). So long story short, despite emails, calls and texts to try and find out what RUUD model i would be getting i never got any response. I found it really weird. Anyway, i got a system installed by another company and am completely happy

John Jaworski

4 years ago

Curt Cummins did a great job diagnosing the problem quickly and made the repair extremely fast. He clearly explained the issue and made a few recommendations. Great job!

Anthony Voskuhl

a week ago

Leon came out for a routine maintenance call today. I had had some drainage issues with my unit before that caused some flooding so I wanted a tech to come and make sure our system is in good shape still after the last visit.I forgot which outside unit belonged to us and I made the poor guy go down and look at 2 different units before looking at our actual unit. I felt really bad about this but he didnt make a big deal of it.Our system is 10 years old and is very likely not going to hold up much longer. He installed a hard start kit to help our compressor and he charged our freon up to where it should be.Leon was very friendly and was more gracious than he could have been after i made him go up and down the stairs so many times in the heat looking at our neighbors units.I feel confident that we wont have anymore flooding issues now after the last tech came out and now Leon has also checked it.Im very happy with all of the techs this company has sent out so far and the administrators made things right with us by refunding one of the previous bills that should have been a recall after the initial visit failed to solve our flooding issue.I can't ask for anything more from a company.

Brian Thompson

a month ago

Tech was extremely helpful. Very respectful and quick to diagnose and address the problem. Great company to work with.

Janette Winship

2 years ago

Bull was on time as usual and is always a pleasure to have in my home for my A/C maintenance. I know with confidence that everything is checked thoroughly when he comes! Thanks, Bull, for a great job once again! 😊👏🏻

Jocelyn Sweet

a year ago

Santiago was great! He arrived early, fixed my A/C, told me what needs to be done to keep it running good!

Zach Mauser

4 years ago

Curtis and the rest of the team at Performance were excellent. Accommodated a busy schedule and gave a high quality, informative, and professional service. They definitely saved the day.
Thanks for keeping my family Cool Curtis.

Candra Gaines

4 years ago

Chris Garrius was an awesome sales rep. I was a little bit nervous to say the least about purchasing a new unit but Chris eased my anxiety by explain to me all the details, the cost, my savings, equipment and how it works. Still a bit nervous but he reassured me that I was in good hands and I believe it. Thank you Chris Garrius for your professional and honesty.

Celeste Brown

3 years ago

Beau was extremely patient , as I was not at home when he first arrived, and knowledgeable about his business, and professional in his actions, and explaining, and he got the job done. If needed, I would like to have him as my ac man.

Julianne Sawyer

6 months ago

Marvin Robinson did an exceptional job cleaning my air conditioner, will definitely use again. Thanks Marvin!

Carol Fontaine

4 years ago

Kevin was great. He was very helpful, thorough and professional. He definitely goes above and beyond. Will definitely ask for him next check up.

chris nantista

2 years ago

Finding good service companies is tough in today’s environment. Performance does a good job but Cody in particular on the electric side is exactly what service should be. He not only went the extra mile, he took the time to explain things in a way we could understand, and genuinely cared about giving us good service and keeping our cost in line. Anytime I have an electrical needs yes I’ll be calling Performance but I will be specifically asking for Cody directly. I hope Performance values him as an employee because his service level shows through to the client!

Teresa Deckert

3 years ago

Danny N. and co-worker did a fantastic job replacing our broken toilet. Professional and easy to talk to - did great work, quick and tidy (nice work on the resealing and looks nice against tile floor). They also took the time to answer some other plumbing work questions I had and will be having them back once they have worked up the quote! Performance takes care of all our AC/Plumbing and electric! Thanks guys!

Kym Blair

a year ago

Ray installed a whole-house surge protector in our main electrical panel. Only took 30 minutes, and Ray explained everything while I watched. It was a bit pricy, but Tampa has lightning strikes that cause huge power surges. We've got circuit boards in so many appliances (pool equipment, TV, computers, wifi, refrigerator, AC, microwave, etc.) that could all be destroyed with one bad strike. We feel so much safer now with this surge protection.

chris vander galien

3 years ago

Terry, please call when you can to resolve all of the issues at my fathers house. Ben said you guys are quitting before the job is complete and trying to close out the permits before the jobs have been fully inspected.UPDATE: Ben the manager called me yesterday to advise that the owner Terry didnt like the fact that we left a 1 star review for their poor service thus far so they would be quitting our project before completion. We contracted well over a month ago. We have been lied to, NoCallNoShowed several times... they tried to bait and switch on a few different things. They had to re-install everything but the HVAC several times due to their Mickey Mouse like craftsmanship. They also dug a trench to run electrical wires and then left the trench open for days while it rained and started to wash away the ground under the pillars for the house and now the house is unlevel and one of the doors are no longer opening properly. Three weeks ago the owner Terry and his Mgr's Norm and Ben were supposed to meet me at my fathers property to see what was taking so long, they called me before 7am that Monday to tell me that Terry had a family emergency and NONE of them would be coming out. This is while my dad is without power, water, or plumbing. He is having to eat out everyday, use the restroom at the closest gas station, and sleep without any heating or cooling. He is 68 years old and this is an atrocious gesture and lack of caring on Performance's I suppose his family emergency is more important than mine??? In the end, my family and I entrusted Performance AC with our plumbing, electrical, and HVAC needs and they dropped the ball in every possible aspect. I DO NOT RECOMMEND USING THIS COMPANY FOR ANYTHING OTHER THAN GETTING PRICE QUOTES!!!UPDATE... 2/18/2020 HVAC and Hot water heater were wired wrong but somehow passed an inspection. The hot water heater also leaked. We had to have another company wire the well and we are learning that most of the plumbing is wrong and will not pass and inspection. It’s hard to find a company to help since Performance left us with open permits. BAD NEWS ALL AROUND!!

Sandra Buckley

8 months ago

am very impressed with your company. I appreciated the emails keeping me informed on who the techs were and when they would arrive (with photos most of the time) and also emails with photos of the work you did. The techs were very professional and friendly and constantly kept us informed on what they were doing. The job was well done; my house is nice and warm. What impressed me the most was that 2 days after the work was complete -- and you had been paid -- we called with an issue with the ductwork. Someone came out that very day and resolved the issue satisfactorily. Good job!

jocelyn carandang

a year ago

The tech. Is very nice. The only thing is the appointment is yesterday and we waiting and waiting and after they call us to reschedule for today.

Jennie Armendariz

4 years ago

I thoroughly enjoyed and I'm exceptionally pleased with the courtesy that our technician Joshua had while in my home. I had originally contacted another air conditioning company and for some reason I went in to look at my air conditioner saw performance air conditioning sticker on there and decided to give them a call and I am a hundred percent not regretting my decision to do that. I will definitely be utilizing performance air conditioning in the future and will definitely let any of my friends and family know about them. I give him a five-star all the way around and appreciate the hard work and the knowledge that Joshua had when he came out to the house and was very thorough of explaining everything that he did and everything that needed to be done.

Ryan Spangler

4 years ago

Aaron was outstanding. Highly knowledgeable of his craft, and incredibly helpful. He was promptly on schedule, and did a thorough job evaluating our houses plumbing. I would definitely recommend working with him in the future!

Janet Stauch

2 years ago

Ray super electrician no shortcuts..new circuit breaker will pass inspection. Great listener having cosmetic lighting installed in custom bookcases he made great suggestions takes time explaining pros and cons..love this guy you will too!!

Gregory Hollenbeck

2 years ago

The technician, Robert J, arrived very soon, quickly cleaned out the clogged drain, and and got it cooling right away. He also explained the total care package to me. Job well done, and at a good price. Thank you.

Sandra LaVigne

2 years ago

Dave was great! Came quickly and got us repaired in a short amount of time!

William Eal

2 years ago

Marvin who is with performance was a professional from arrival to departure. He is the only one. My wife and I want to do our ac work. We have had him out three times and it has always been a repeat of his professionalism.

Kelsey Luft

3 years ago

Everything about our experience with Kyle M today was fantastic. He was on time, efficient, prices were right, he was knowledgeable and helped educate us and find a solution to our problem. I highly recommend working with this company, and especially Kyle!

CeAnn Novak

a year ago

Cody performed 6 month maintenance check on our central unit. As usual, he was thorough, professional and took the time to explain his findings. I am always pleased with their work and would certainly recommend them to anyone who asks. Their Total Home Care Club Membership is worth the cost and pays for itself every year.

Tom Fay

3 years ago

There was a problem yesterday (Monday) The tech didn’t show. We called late in the day The office said the rescheduling would have to be for Wednesday. Tommy showed up today. He knew exactly what he was doing, was friendly, communicative and overall did a great job! We dont know what the problem was the previous day.

Kren B

2 years ago

Derek did a phenomenal job, very informative and got me hooked up with the performance club for future maintenance on not only my A/C but Electric and Plumbing! Thank you

Scott Damron

6 months ago

First, the technician couldn't make the appointment set, I get it, this happens, but then we had to remind 3 people that if the technician isn't on time, we didn't have to pay the service call fee. Then the guy measured the amount of freon in our system and knew it was low, but insisted on offering to clean the coils of our indoor unit for over $800 dollars. What a joke! He then supposedly performed a leak test and didn't find a leak. So, we paid for the leak test that he supposedly performed and was done with it. We had another company come out today and gave them the exact same information about the symptoms we were having. THIS technician actually did a leak test and found the leak at the junction of the drier and the copper tubing coming out of the bottom of it. He proceeded to perform the repair (it took about 2.5 hours), and the A/C is working great now. I would like a refund of the fee charged for the supposed leak test that was performed by your technician.

Linda Thomas

3 years ago

Troy was very thorough. Appreciated his explaining everything to me. And he was truly caring and told me I could contact him personally with any issues.
Thank you Troy
Linda T

Dallas Kirkland

a year ago

Wouldn’t trust this company if you’re looking for your AC to be repaired😟 We contacted them to stop the drip pan from overflowing and to clear the drain line. It never got repaired even after a couple of visits and $400 later. One of the technicians was too busy trying to upsell us on things that we didn’t require like replacing the AC unit. He advised us that numerous things needed to be replaced and ignored the leak that we requested be fixed. During a second visit we were advised that we didn’t understand that when you say that fixing the drip pan really doesn’t mean that & attempted to charge us another $400. The whole experience left us feeling very suspicious of him and feeling he wasn’t any more than a criminal trying to take advantage of us!!We just had a gentleman; very professional, in from another company who diagnosed the issue that we asked and replaced the drain line for $150.

Teresa Rebert

3 years ago

Danny N. was kind, professional and knowledgeable. We would work with him any time. What an asset to the business. Rates were fair and reasonable.

The Wilder-side

a year ago

Unfortunately they are not paradise air, their company took advantage of me because I’m selling my house. All they had to do install a new pad and secure condenser on new pad and secure according to code. They did not level pad, I asked to speak with a manager and they refused. The service cost me more than quoted. Their work was sub par, and the worst part is they don’t care. They didn’t even secure the electrical whip to wall or install new foam around the coolant lines. I would not recommend. I leveled the pad myself and corrected their work. It was extremely expensive for what they did.

Tracy Hacker

a year ago

Our air conditioner was dying a slow death. We needed service on the weekend but the unit needed to be replaced. This company kept us comfortable. I think all the employees were very courteous and did a phenomenal job from start to finish.

Cathie Godard

7 months ago

Michael, Larry, Kevin and Brian were phenomenal. They came in and did the job on time, on budget and with a great professional attitude. They worked as if this was their own home and even made suggestions to better the original ideas. It was like having a group of big brothers and friends around - caring about the quality of their work and me as a customer. Given the difficulty in getting great partners in home renovations...this was a real delight and peace of mind. Thanks guys!

Anne Graydon

a year ago

Jeremy and Alton came back today, after installing new HVAC on Thursday, to install a surge protector. They were fast, efficient, and pleasant, as before—a joy to work with . . .

Jim Wilder

a year ago

Christian did an excellent job of diagnosing and repairing our problem.8/22/22 I am editing this review because Google will only allow me to post one review for a company. Since Christian took good care of our downstairs HVAC unit, Performance has taken care of two additional problems for us.Jonathan did a steller job of correcting an system problem we were having with our upstairs HVAC unit. He made two trips in the same day to ensure we had air conditioning in our upstairs bedrooms. That kind of customer service is hard to find.A few days later Thomas and Austin fixed a major leak that had developed in our upstairs plumbing. As with the other times that I called Performance, they were out quickly, correctly diagnosed the problem and repaired it quickly. I greatly appreciate the professionalism and speed they brought to this work.In summary, I can say after several experiences, this is one of the best service organizations I have ever dealt with, and I can't recommend them more highly.

john emmons

a month ago

Great experience and very detailed, super communication.

Bev Schoch

a week ago

All 5 stars except the price was too high to replace a part on a new AC. And we already had the new part.

David Iezzi

2 years ago

Marvin is a rare breed of quality, care and honesty. Performance is a lucky company to have him.

Mike Burdzy

9 months ago

Robert is a very friendly and knowledgeable tech. I will request him on any future service calls.

Nancy Bogaczyk

2 years ago

The technicians who did the work were excellent. However, the cost was way way overboard. It cost $449 with a $100 coupon for discount otherwise it would have cost $549 to put in a new kitchen faucet( which we had bought on our own) and replace a float valve in the toilet tank. Plus they gave a “ special price” because we joined their “ club” I placed 2 calls to the plumbing manager to discuss this cost. He never returned my calls. I do not recommend this company

Jessica King

3 years ago

I have had Shawn and Marvin for electrical. They both were very thorough and professional. I have also had Chris out to our house for our AC, he was also very thorough and professional.I would highly recommend Performance to any home owner and I will definitely be using them more in the future.

Reginald Gaines

4 years ago

Josh the Technician at Performance A/C was on time did a very professional service call and explained everything in easy detail. His overall attitude was tremendous and I felt very comfortable and confident that my technician was doing a professional job. I would highly recommend this company for any home services and I would almost certainly ask for Josh.Thank you Performance A/ C.Reginald Gaines

Alma Hirsch

3 years ago

TROY THE TECHNICIAN IS FANTASTIC GOES ABOVE AND BEYOND IS COURTEOUS KNOWS HIS TRADE AND IS VERY RESPONSIVE HE MAKES MY RELATIONSHIP WITH PERFORMANCE AIR A 5==WITHOUT HIM AS MY SERVICE TECH I WOULD RETHINK SOME OF MY COMMENTS

Kim Stolworthy

4 weeks ago

Tomasz was great! Pleasant, efficient and knowledgeable. Took care of everything we needed. Will definitely use him again.

Thomas Templeton

3 years ago

Marvin R was excellent came did a cost estimate fixed the problem. Gave alternative monthly service fee for A/C, plumbing,. Worth considering. The manager worked with me to get Marvin the technician here as quick as possible excellent service thank you.

James Latiolais

4 years ago

No stars obtained above!!!! This house call was a joke. First, I was never explained that there is a $25.00 charge for coming to my home to give a quote. Second, the tech never told me what was wrong with my ac, after he tested the air handler. Third and lastly, I was quoted a charge of $700.00 to complete the wotk. This is funny because every other tech, from other companies, quoted me between $100.00 and 175.00 for their charge, since the motor was under warranty. I will never call your company again!!!! I have never felt this way from any company with regards to trying to do over charge a customer. You should be a shame if yourselves trying to take advantage of someone who has to live on SSDI and does not have much money. I had to click on one star, but you truly don't deserve that!

Frank Capsas

2 years ago

Called to get AC fixed in my house, tech showed up two hours late, made up an excuse and left without fixing my unit. Possibly the most unprofessional thing I have ever witnessed

Diane Emery DiMaggio

3 years ago

Cody and Dan were amazing. Both were professional, very polite. Great with our pets and educational for how best care for our air conditioner and hot water heater. I highly recommend Performance Air.

Richard Wu

4 months ago

Our technician did an excellent job of fixing the water heater. He replaced the heating element, flushed out the tank, and replaced the thermostat. He also replace the plastic water supply shut off valve with a brass one.

303 Carlson

4 years ago

We used Performance when our air conditioner went out and signed up for the service club on that day. At first I was skeptical, but it saved us some money on that service call, so we figured why not give it a try. I’m glad we did. When we bought our house, we inherited galvanized metal plumbing- it was almost a deal breaker, but we decided to just re-pipe the house one day when we could afford it. When we were finally ready, we saved a lot of money being a part of the performance club. The whole house was re-piped on a schedule that worked for our family, and the workers were very friendly.With the service plan, they’ve tuned up’ our AC, and have done electrical checks. Normally I have buyers remorse for things like this, but I definitely think we got our money’s worth. We have never had any major concerns or complaints about their work. (The repipe took a little longer than we all thought, but I think there were some staffing issues, and we didn’t exactly have a wide open schedule.)Today we had to call for a sewer line back up (not related to the re-pipe) and they were able to send out a technician same day ( on a Saturday even!!!) Jorge was professional, responsive, and the work was done quickly. He answered all of my questions and helped me understand a little more about plumbing in Florida. We have been satisfied with the work that has been done every time. I definitely recommend Performance for your air/plumbing/electrical needs, and if you are a new homeowner or have an older home like ours (b 1939), I recommend getting the service package- it has made our lives easier and we honestly feel ‘special’ when we call. I always feel like performance is really invested in the customer experience, no matter if you are a club member or not- everyone has always been friendly and helpful.

Helen Woolf

3 years ago

Shaun was an absolutely excellent service person. He smoothed the way for me to use your service and I want to come out whenever I need help. Thank you for such a wonderful guy.

kara Redd Foxx

6 months ago

Wow Amazing 🤩 5 Star installation of mini split A/C ! Fabulous technicians, electricians, and all fabulous customer service ! They even answer the phone after they close that’s one reason I chose them over Bob Stapleton A/C! These people at performance Air are A++

Sherri May

3 years ago

Excellent service tech, was professional, took time to do everything right. He stayed later than I would have expected to ensure the job was done and he made sure we were happy with the results. Would definitely use them again and would request this tech.

Bev Schultz

4 years ago

Very impressed with the response time and professionalism by Gloria on the phone...... and tech, Kevin, who was also knowledgeable and not pushy.Then Cris Garris came out to give me options on new A/C systems.........he was professional, considerate, and very helpful.This was my first experience with Performance A/C and it was definitely a good experience!---They will be my new go to company for A/C, Electrical, and Pluming!

Eddie Sanchez

2 years ago

The tech that install the water heater did a great job thank you Austin,also thank to the Performance Air company for hiring great workers 👍

Yuya Burkhart

11 months ago

Excellent service! Technician wore shoe covers and was pleasant. Fixed my issue quickly without issue. Would recommend.

John Mal

4 months ago

I believe that Performance AC has merged with Pinellas Comfort Systems. I used them to fix an 18 month old Mitsubishi mini split AC unit (I love this AC unit) that services our master bedroom.Found two issues. 1) Tree frogs (7 of them) crawled inside the out door compressor and was potentially causing some issues. They found a way to seal it up. 2) the drain line was blocked and caused the float switch to shut it off. He cleared out the line.The tech was Santiago.The cost was reasonable and the work he did fixed the problem.Happy customer.I will use them again in the future.Highly recommend to friends and family

Sharon Evans

3 years ago

Beau came to install a pump for our new air conditioner, I had some concerns he was very interested and professional, and explained in detail all my questions!

Kerri Fratarcangelo

a year ago

Fantastic company. The techs are all very pleasant and professional. Marvin is an absolute pleasure to work with, he explained things well, he definitely left my space cleaner than they found it.Kris is also a fantastic employee. Kris came to our home on a Saturday and worked for 4 hours to get our AC back online for us. Our house was 90 upstairs, but Kris didn’t give up, and I really appreciate that.

Anu Nerska

5 months ago

Marvin, the service technician was excellent performing regular a/c maintenance

Paul Rosenblatt

2 years ago

Kevin is a magnificent Tech. He performed outstanding work and advised me of steps I could take to insure proper operation of my system. Would like to see him again on my next visit in 6 months.

karen fretschl

3 years ago

Beau E. the service tech from Performance Air Conditioning was prompt, courteous and quickly diagnosed the problem with our AC, he quickly ordered the part and was back the next day fixing the repair within the hour. Thank you for Cooling our home so quickly.

Mike

6 years ago

They misdiagnosed the problem several times. Charged me over 200 for a guy to come out for 15 minutes and stand at his truck for half of it then leave when it wasn't fixed meanwhile I have the same exact problem as I did before. After telling them I still have the same problem they didn't seem to care and tried to charge me for more repairs, what a joke! My advice to you is stay away from bryant dealers!

Dominiq Wilson

3 years ago

open 24 hours a day 365 days a year, yeah right, called 10x at 10,1030,11 and so on, my brand new ac wouldnt work and they wouldnt call me back

Joel EZ

a week ago

Leon did a great job getting us situated with what we need to fix and how best to get it done by Performance AC.

Kelly

3 weeks ago

I wouldn't use going forward. Their prices are not reasonable and the tech blatantly lied during visit.

L F

2 years ago

Justin, the service tech, did a great job, quickly and at a great price! I highly recommend him and Performance AC, Electrical and Plumbing. This is the third time I’ve used them and all three times have been great experiences.

Joan Snyder

2 years ago

Was here when promised and when a problem was found, replaced the part that was needed. Left the ac in pristine condition when finished. Wouldn't hesitate to use Bull again. Very professional and knowledgeable.

Brian Motroni

2 years ago

Good price. Knowledgeable. Informative. Replaced a defective circuit breaker. Will use again in the future should the need arise.

Joel Pilcher

2 years ago

Performances in excellent company and I've used them for years. Bull is my technician I trust him he's Fair professional and he knows what he's doing. Performance is lucky to have such a qualified technician that knows customer service and how to treat people fairly.

Genny Bernet

3 months ago

Chris from Performance Air just serviced our a/c and did a great job and was articulate in his inspection and communications as well as timely/neat and fast! Thanks Genny Bernet for neighbor.

Tammie Hogan

2 years ago

Beau was a great help. He arrived at our house about 40 minutes after I booked the appointment for repair. He showed us some minor maintenance items we could do to help our system (the system is 7 years old and the prior service company would not do this). Glad we made the call to switch!

VIRGINIA SIMPSON

3 months ago

Terrible Experience with Performance Air Conditioning, Electric, & Plumbing!I am extremely disappointed with the service provided by Performance Air, and I suggest not doing business with this company. We went without air conditioning for over a month, thanks to their incompetence and misdiagnosis of our AC problem. They claimed we needed a back-ordered part from Trane, which turned out to be completely unnecessary.While waiting on the backordered part, communication with Performance Air was abysmal, and their lack of follow-up was unacceptable. Despite multiple attempts to reach out to Jason, the manager, we received little to no response. Trevor in dispatch dished out some of the worst customer service by telling us he would try to get a message to the manager. Try? It was frustrating to be left in the dark with no updates or progress on our air conditioning issue. I will say, Kayla, tried to help and was responsive, so the one star is for her.In sheer desperation, we sought a second opinion and contacted Burgess Heating & Air, in Safety Harbor. To our relief, they quickly identified and resolved the problem the same day we reached out to them. Not only did they provide a prompt solution, but they also charged us $500 less than what Performance Air had initially quoted us. This stark contrast in both service and pricing emphasizes the incompetence and overcharging we experienced with Performance Air.Overall, I strongly discourage anyone from using Performance Air. Their failure to address our air conditioning problems, coupled with their misleading diagnosis and poor communication, left us without relief for an unnecessarily long period. Instead, consider reputable alternatives like Burgess Air, who will promptly address your needs at a fair price.

Nathan Tanaka

3 weeks ago

Our 2 year old A/C unit stopped working 3 weeks ago. I was able to get it functioning again. Leon came out today to check the system out. He was very thorough and professional. He's an asset to the company. We signed up for the annual service. I feel much better now that I know we'll be taken care of.

Maryanne Steingold

4 years ago

Overall did a great job. On time, on task, good service. Put ladder away for me. Forgot to return garbage can and big box to garage.

Nancy Dempsey

2 years ago

Josh arrived right on time. He took the time to explain to me what the problem was and what it would cost to repair the toilet. When he was done he made sure to show me how much better the toilet flushed. My 3rd great experience with Performance!

Rob Roy

2 years ago

Doug G. came out to try and determine what in our house was drawing too much energy. He quickly sussed out that it was our 8-year-old tank water heater. We're now the proud owners of a tankless water heater. Doug was very professional and did a great job, as did everyone involved with the install.

john strakele

4 years ago

Josh called ahead, arrived on time, and did a thorough plumbing inspection. He put on floor protectors over his shoes when working inside the house. He recorded results, made recommendations and left me copies of his report documents. Very professional.

Joann Thacker

2 years ago

Justin came for plumbing service. he did excellent work and was very professional.

Kaleb Bishop

5 months ago

Had a poor experience with the Sales Tech. But, customer relations followed up with us promptly and ensured they would follow up and apologized. Thank you

Ana Miller-Naar

a year ago

I called Performance (on a Friday) for plumbing work needed at my rental unit. I honestly did not expect service until at least the following Monday or Tuesday. Performance came out on a Sunday and took care of the issue. I was pleasantly surprised to find out that this is standard practice for them. The tech's Brian and Zach were awesome. Very professional and clear about what the problems were and the suggested solutions. I was very pleased and would use them again.

Arieal Cabrera

3 years ago

Performance was hired to do a large project for my father in law in December of 2019. We hired them for a big project that included all of the trades Performance prides themselves on electrical, plumbing & HVAC work. Should have known things would end up this way when from the start they sent out a plumber to give an estimate on all three. He spent a great deal of time taking pictures and consulting with the other individuals to make sure he gave us the best possible estimate. Once we received the estimate I messaged Dan and told him we were ready to sign up and could he meet us at my father in laws property to go over the contract and sign paperwork so we could get the project started asap. Not only did he not respond for hours but then responded saying that he could not honor the estimate for the original price and that it was going to be thousands of dollars more than what was discussed yet the day before he was Sign today and I'll take even more money off but if I come back tomorrow it will be for the price I gave you today! No big deal, we were ok with the price so when the next day came and not only was the price going to be different but it jumped A LOT. I reached out to the owner Terry and he assured me that things would be taken care of and all would be handled. fast forward a few weeks and things were not only still not anywhere close to being complete but they were also doing a horrible job. We requested that Terry and his managers come out to see for themselves that the quality of the work was not only bad it wasn't done correctly. Terry and his managers Ben & Norman came to the property where not only Terry apologized for his techs work and stated We work on mansions so I apologize for this, we will get this done and complete by end of week. But one of his managers also apologized and said that the work of his techs was embarrassing and he shook his head as he took pictures to go over with his staff. Not only did they leave my father in laws property a mess and unfinished BUT when I left a review for the owner to call me so that we could handle the situation instead of doing so he decided to have one of his managers call and fire us from completing the work and threatened to have the permits closed out even though the work isn't complete. Not only is that poor business but it's a coward move!! My father in law is 68 and living in a home that has no power, no running water and no AC/Heat because of their lack of professionalism, quality of their work and ability to communicate with their clients.They left holes all over the yard where they were working on electrical, covers missing on AC wires/pipes, plumbing equipment/pipes all over the yard and just a complete mess that my husband and I will have to cleanup and try to make sense of. Very disheartening to have a conversation with an owner that assures you We're not like the rest and then this is what we get?!?! How can he give me his word that he's going to make things better and then when I come to him with real time feedback or call and ask for him to call me over and over leaving messages and he never gets back to me what am I supposed to do? Leave a 1 star review asking for him to call me and instead of doing so he QUITS the job and basically tells me to Kiss off with his actions instead?!?!

Lyndy C-O (Lyllyn)

2 years ago

It's always a pleasure to work with this company. They are outstanding in every aspect of professionalism, knowledge, and courtesy.

John Burchfield

2 years ago

Was out of town and came back to a non working AC. I called and a service Tech was sent out promptly. This company is always professional and efficient. I've been a member for years on their service plan and their low monthly fee has been a great value to my family. I highly recommend them to anyone who wants good service and value.

Rachel Dinkeldein

a year ago

Cody was great - very professional and answered all of my questions. He was late, outside of the window they gave me, but not his fault as he was at another call that took long. The membership is definitely worth it because we saved $175 this visit!

Adriana Generallo

4 years ago

Chris came for a routine service call on our 15 year old A/C and things escalated rather quickly when we saw the mold on the unit. He didn't scare us into making a decision but walked us through the facts of the matter in a very clear way that set our minds at ease. He spent awhile drawing us up an estimate of four options and was incredibly thorough, helpful and kind. We left the experience looking forward to a new and healthier system. Jeremy and Buddy came to install and were very timely, professional and friendly. They took the time to answer all of my questions and left us feeling confident and in good hands. Shawn finished the job with the electrical aspects and truly went above and beyond. There was a small pile of inevitable dust when he was done and instead of sweeping just that pile he essentially swept the entire front room. We are so happy with our choice in Performance Air and can not recommend them highly enough.

Margo Keesler

a year ago

Problems with our air conditioning system. Troy with Performance Air Conditioning was most helpful with detecting origin of issues and arranging for repairs to keep our equipment functioning at peak performance. He seems to genuinely care about his customers.Great diagnosis to get the indoor heat transfer replacement warranty parts ordered to get our air functioning again. Dan and Marvin managed roof work during the exceedingly high winds.The team of Buddy and Clarence were highly skilled installers. Very personable, organized and efficient. The addition of the oxidizing UVC system should be very beneficial. Will enjoy having Buddy and Clarence return again!

E Ray

2 years ago

I contacted Performance AC with a problem and Shaun S. came today to perform the service. Upon inspection, he found that prior service technicians had not performed the regular maintenance on my AC system that they had indicated as completed on invoices. Not only did Shaun perform the maintenance needed, he checked the entire system to make sure that everything was operating properly and that nothing else had been neglected. He apologized profusely for the mistakes that had been made and made sure that I would not be charged for the maintenance plan for the next year. He also assured me that he would be the technician who would come out for my next scheduled service. He was very well mannered, professional and did an excellent job. He made sure that any mess from servicing my AC system was cleaned up and that my house was in order before he left. He also answered all of my questions thoroughly. My faith in this company has been restored and I highly recommend them.

George Anderson

2 years ago

Great job! Cody was knowledgeable and experienced. Diagnosed and fixed my issue.

Rosalie Archetti

2 years ago

Shaun was the best person I ever had do HVAC maintenance. Very polite, explained everything he did, was very thorough. I was very happy happy with everything he did.

Ronald Rosati

4 months ago

Excellent service. the technician was excellent

Ashley Boyles

5 years ago

They came to the house and wanted to charge $1500 to fix a part on the unit. We were desperate and almost paid it we called two other people for a second opinion. They came out and said everything the guy told us was bs. We paid him $130 and it was fixed within 5-10 mins.

Vanessa Sharon

2 years ago

CHECK BBB AND FACEBOOK BEFORE HIRING. Check your Better Business Bureau, Facebook, and community Next Door App before even thinking about this company. These google reviews do not even come close to what others are saying. They are corrupt, unprofessional, do shoddy work and repairs, and do not even bother to call you back when you are under warranty with them. My AC still is not working right since last May, and a repair they did on my shower broke, and no one will even call back to get this fixed when they should still be honoring their repair. They have been the sole service for my AC, it is under warranty with them, they installed it, and they cannot fix it. The humidity in my house is reaching 80% and my electric bill is almost $400 a month now. They were here this week and their only comment was that they would have to get back to use on what is wrong with the AC. DO NOT USE THIS COMPANY. you will waste your time and money.

Aamer Altalagani

a month ago

This is the most unprofessional, AC company in Florida by far. First of all, they were half an hour late to the appointment. Second of all, the guy wanted to charge me $1,500. For a part that costed me $137.00. It literally took me 45 seconds to put it in. And he had the nerve to say? If that's not the issue, I can't refund you the $1,500. So basically you are gonna play a guessing game with the equipment that you guys installed in 2017 and gave me10 year warranty on it which Expires in 2027.DON'T BOTHER GOING WITH THEM UNLESS IF YOU WANNA BE RIPPED OFF AND FEED YOU BUNCH OF LIES!!!!!!

Cecil Lemma

a year ago

Casey Adrian and Jacinto were excellent. Very professional and answered all my questions in detail. Gave me complete info on their install and great instructions on use of equipment. Left work area clean and neat and removed all old equipment and refuse. Couldn't be more pleased. Lennox unit is performing above my expectations. Thanks guys.

Connie Lomerson

3 years ago

I scheduled a same day appt with Brigdet. It was a late Appt. Like 8pm. I got a call from Ron who informed me it would take at least 3 days to get to me.. Umm. I had an appt..

Nathaniel lamb

2 years ago

Zack was a boss! diagnosed my problem and knocked out the clog in 30 minutes then left the snake running for a further 15 to clean the pipes some more!

Merci Rodriguez

3 years ago

Kyle was very courteous and professional- I wouldn’t hesitate to use this company again and would recommend them without a doubt. I’m a very satisfied customer.

JOHN LEAMAN

2 years ago

Stephen M did a great job clearing a drain. Found a rag from a painter or cleaner that was in our house that we just moved into. He was really helpful and nice guy.

Robert

a year ago

They cleaned the drain alright however still did not drain? I spent hours helping tech to fix drain however he left with it not fix and I had already paid! Company sent another tech out next day who could not fix drain as well! I paid ridiculous price of 406.00 to not fix my problem!! My wife tried to complain but was told the manager was out sick and would call back in 24 hours? They never called and left us with no AC! They did however Qoute us 1050.00 to run 15 feet of pvc to fix problem however I would still have to pay the 406.00 dollars totaling 1456.00?? I lost two days of work over this..the company I started with years ago got bought out by these guys!!!Way over priced and don’t care about the customer I’m done with these guys!!!!Oh I ended up fixing it myself days later!! The tech moved the angle of my pipe when he pulled it off the wall causing an air trap!! What a joke!!

Marcus E

a year ago

Thomas was one of the nicest people we have ever met. He carefully explained everything before, during and after the work was done. We’ve been using Performance AC for the last few years for AC and plumbing and couldn’t be happier with their services. If you want something done right the first time with a guarantee, give them a call.

D. Pariano

4 years ago

Jeremy Knipe provided me with a complete and thorough estimate today. He explained options and gave me separate estimates for my potential jobs, including financing options. This company was prompt, and the notified me in advance of when Jeremy was arriving. Jeremy was professional, efficient and friendly. I’m very impressed!!

Karen Gauvreau

2 years ago

We were very pleased with Josh’s service today. He was extremely professional & courteous. We would highly recommend Josh to anyone. We enjoyed his great sense of humor & personality. Josh knew exactly what was needed to complete the installation of our soft water system.

Jim S

3 years ago

Jeremy, and Anthony were an awesome team, they removed and replace my AC and installed a new vent. From start to finish they were professional. Their work ethics was high speed. I will recomend their company to everyone. The entire team worked with my wife and me to ensure our needs were exceed. Thank you

David Watkins

a month ago

I am a retired General contractor and professional engineer. Charles Fletcher Jr, technician from Performance Air arrived on time, is personable, knowledgeable. He is a service provider that every legit business hopes to have on their team

Steve Madden

3 years ago

Performance showed up when they said they would, communicated every step along the way everything, showed me the old defective A/C piece they removed and they charged less (I had a second estimate from another company). I would definitely use them again.

Joseph Rossi

a year ago

We have 14 vacation rental properties between treasure Island and Indian rocks Beach. We have worked with one AC company over the past 10 years called Paradise Air and had maintenance agreements across all of our properties and were provided wonderful service and value over the years. This company acquired Paradise last year and it has been nothing short of a nightmare. First off, I reached out after I realized our quarterly maintenance was not done and that is how I found out that Performance had acquired Paradise Air. You would think that a company of their size that acquired another company would have the decency and smarts to reach out to those clients and introduce themselves. Had I not realized that my maintenances were not completed on time, I don’t know that I ever would’ve heard from them. By the way, those maintenance contracts are pre-paid annually. I had one of our units air-conditioning systems fail Tuesday, their technician showed up a day late to look at the system today. Their standard line when their technicians do not show up for the appointment window is that they got held up on their previous job. Today we were told the system needs to be completely replaced based on its age and cost effectiveness of repairing it. I am not in disagreement with that, however, this particular unit is in a building with nine other units. I have replaced two of those systems in the past 14 months and paid just under $6000 previously. The quote they gave me today was $11,900, which is absurd and obviously extreme price gouging. When I told the gentleman that his price was ridiculous and that I had just replaced two units in the last year at roughly $6000 apiece, he immediately said “well what price did you have in mind?” Since that call I called two local companies and were given estimates in the $7500 range. Buyer beware, these people are CROOKS!

pam yuhanick

3 years ago

Jared M. Did a great job! He was very knowledgeable, efficient, and neat. He solved our problem. I would highly recommend Jared M.
Thank you
Pam Yuhanick

David

3 years ago

Following a bad experience trying to get a service appointment booked with another AC company I decided to call Performance AC given their good reviews. I am very happy with the appointment booking process and then the tech, Steven S., was on time, very professional and knowledgeable. Identified my AC problem quickly and was able to replace part with inventory he had in service truck. No comments made about existing AC unit and clearly was here just to fix my AC problem not try to sell me a new AC unit. Will definitely use them in the future

Mike Shook

2 years ago

Marvin was tasked with removing and replacing 3 GFCI outlets on the exterior of our house. He was very clear about what he needed to do and very quickly and cleanly accomplished the job. I would gladly recommend Marvin to my family and friends. He is welcome in our home in the future.if we should need his services again. He is a credit to your company and to the professionalism we have grown accustomed to.

Frank Chimento

4 months ago

These guys crushed it. They removed a 20 year old system and installed a brand new HVAC system for my 76 year old mom. They treated her with courtesy and were professional and did an outstanding job. When your hard to please mom texts you and says, They didn't even stop for lunch and they cleaned up after themselves, that's a great day in any son's book. Thanks guys for being so professional, doing outstanding work and treating my mom with courtesy and kindness.

Debbie Anderson

a week ago

Leon did an exceptional job servicing my A/C unit. He arrived on time & kept me informed as to his progress.

Amodio Giordano

3 years ago

Had Beau E repair and perform maintenance on my system today. I had an extremely backed up condensation/water problem. He came, very courteous and knowledgeable. Beau took a look and explained the problem right away. I signed up for the yearly maintenance program which is a no-brainer. He had it fixed in no time. I bought my AC system from Performance 4 years ago and was impressed by the workers professionalism. I can say I'm still impressed. Thank you Beau for helping and fixing my system. Six stars out of five and give this man a raise! :-)

Betty Harden

3 years ago

Technician Printonze S was courteous, knowledgeable, pleasant. He completed work efficiently. Would recommend him to friends and relatives.

Dawn Fortner

3 years ago

Had a problem with one of our commodes at the office. The technician found the problem and fixed it right away. Very professional and provided incredible service.

David Pellegrino

a month ago

My second appointment with Performance went well. Garrett, the Tech that performed my service, was the type of employee that I want coming to my house. He was professional, communicative, goods listener and had an attention to detail to make sure my problem was fixed.I would definitely want him again.

Teri Roberts

a month ago

Jeremy and Will did an excellent job installing our A/C and heating system. The arrived on time and had the installation done in 5.5 hours. They explained the system and answered all our questions.

J

2 years ago

Justin responded to my home and Friday evening and was able to stop a massive leak from my main drain pipe. He and Tony came back on Saturday and methodically diagnosed the issues the happened and were able to unclog my main sewer drain and repair a defect Bowl ring the cause the flooding in my garage. Justin and Tony were professional and made sure we were satisfied with their work. It turned out to be a good call to their office. I recommend them highly for their knowledge of the problem and the steps they took to solve it. I will use them again.

Diane Feuerbach

5 months ago

Had a smart thermostat installed. We have used performance air for many years for our air conditioning needs and told them exactly what we wanted done. I try to remain loyal. The price for installation was ridiculously high. They even charged us an extra $89 as a diagnostic fee. Most places wave that if you let them do the work. They said they would wave it if we were paying for their service contract-which we always had, but some how it stopped being automatically renewed. Our fault for not calling around and asking for quotes. Will do that from now on instead of always using them.Thank you for addressing the problem and contacting me. Will change rating.

cris mujic

3 years ago

Derek came out to my home. Serviced my 2 AC units and signed me up for a yearly maintenance plan which included my cost for today. Very happy so far with performance. Hopefully our relationship will continue and will be using this company for years to come

James Roberts

3 years ago

A better service company will not be found in the Bay area. Beau the technician who performed my repair was on time, imformative, personable, and extremely knowledgeable. Honest and fair pricing. Would use again and highly reccomend them to anyone in need.

Lynn Pierson

2 years ago

Proactive reaching out with email and phone cal reminders of upcoming service. Courteous and thorough service; the service technician, Christian, was knowledgeable and communicative, explaining clearly the issues and possible solutions; fair charges. Very happy!

Chris De Tone

4 years ago

I give the guys in the field 4-5 stars. They get on it, explain it well and get done. But, I find the office personnel lacking. I would give them 1-2 stars. They don’t know any answers and they seem to take their sweet time in notifying the people that do. I called at 8pm to notify of the problem. At 10pm I tried again. They said that they just found out about it. 2 hours later? Of course by then it was too late to do anything. I pay for some special yearly membership package that’s supposed to help me in times like this. It’s a waste of money, apparently.

Susan Tharp

4 years ago

Jeremy was on time, very professional, and very courteous. He is an outstanding representative of Performance Air Conditioning.
Jeremy and his associate exude calmness and competence.

Sharon

7 months ago

Buyer beware!! This company bought out Pinellas Comfort Systems. If you liked the business practices of PCS, you will be very disappointed with Performance Air. According to Jason Dorris, HVAC service manager, they charge a flat rate and they will not itemize the charges. I paid $629 to have a motor replaced which was covered under warranty. When I asked how much was labor and proof that the motor was covered by warranty, Jason would not give me that info. I was told I should not have agreed to the job if I wanted a breakdown of the charges. I was expecting to see that info on my receipt after the job was completed which I did not get. All I can say is buyer beware and I will not do business with them again. Lesson learned the hard way.

Judy Roy

7 months ago

Repairman Warren J. was on time, personable, knowledgable. Knew the issue I was having with compressor and diagnosed it quickly. Showing me how and why the repair was needed. The Comfort Advisor, Mike D. was at my door within an hour and a half.He, too, was helpful explaining the repair and offered more than one estimate for consideration. I do recommend this Company for your AC/ Heat/Plumbing needs.

L Caine

a year ago

Kristopher was very knowledgeable and provided excellent service. He certainly deserves an incentive pay raise.

Erica Arend

a year ago

Cody E. did a great job conducting maintenance on our unit this week. He was timely, professional, took his time explaining things, showed me photographs of the problem, and quoted a reasonable fee for the service. Excellent work.

Whit Whitacre

4 years ago

Wanted to charge me $2700 to replace a gas water heater!!! Dont be ripped off. I ended up getting water heater replaced for $900 by another plumber.Later I got this special offer in the mail.

Matthew DiNinno

2 years ago

The technician Dave that outto unclog my drain was very professional and he was very efficient overall it was a good experience

Matthew

a week ago

Chris took the time to really investigate the problem with my HVAC filter until an answer was found. He kept me informed and discussed my options. Very knowledgeable and answered all my questions.

Shannon Walaker

2 years ago

Ray was a very delightful, professional, and caring electrician. He definitely made sure the job was done right and I truly felt like he cared about the job he did for us. I will always ask for Ray as the electrician the next time I need electrical services. Thanks again Ray for good work and for not leaving any trace that you were even there! Thanks for double checking everything and making sure we were satisfied before we left.

Vera Tabibian

a year ago

Kristopher was very knowledgeable and pleasant, answered all my questions and made suggestions. Had everything nicely organized in his cart. Company's coordinator was very efficient and helpful, made sure my service call was excellent.

howard anderson

2 years ago

I'm not new to routine maintenance being done at my home. I can say that Marvin with Performance Air Conditioning (PAC) was one of the best I've dealt with. He was knowledgeable, very thorough and an excellent communicator. When he was complete and left my home. I was impressed. I will request him for my homes future A/C maintenance. Thanks MARVIN at PAC for an excellent job.

Sally Robinson

3 years ago

Jason G came to fix our air conditioning unit and was not only friendly, professional, and knowledgable, but went above and beyond to fix our problem and give us the best service possible. Thank you, Jason.

Cindy Angotti

4 years ago

I give Ben, Casey, and Frank each 5 stars. I had my AC unit replaced. It all went very smoothly. The first thing that made me very happy was when Ben offered to bring a portable AC for my office because I work from home. Casey and Frank arrived on time and were professional and knowledgeable about what they were doing. While I worked in my cool office they did what needed to be done. All my questions were answered and my house is now cooling nicely. I would highly recommend this team to anyone who needs AC work done.

Rhiannon Potter

4 years ago

Performance Air Conditioning never disappoints!!! Such an amazing company with fantastic employees. John was the service technician who came to do the routine maintenance on my a/c system and he did a great job! He was extremely thorough and professional. I highly recommend Performance Air!!!

Bob Rizzo

3 years ago

Marvin came and was friendly and helpful. He was honest and explained to me the issue and the costs associated with it. I will use the company again in the future and ask for Marvin specifically.

Terri C

2 years ago

My a/c stopped working days before I had scheduled a spring check-up with Performance A/C, so I called and got A/C Tech Cody assigned to come make the repair. Cody is very professional, courteous and diligent in his work. He found the problem, which was serious enough that it could have caught on fire! He just may have saved my life! He replaced the High Voltage Safety Interruptor, and got my a/c working again. Cody took pictures and was very thorough in his work. I can't say enough good things about this young man and how much I appreciate Performance Air Conditioning, Electrical and Plumbing.

Ron S

a year ago

Both David and Alex were excellent to work with and a pleasure to have in our home. We can not believe the quality and value that we've received since engaging with Performance A/C. Highly recommended for any service needed.

John Lawson

a year ago

Tony Y listened to to my electrical problems, checked everything out and provided an estimate for the work. He showed up on our scheduled day and performed all required services professionally and to my satisfaction. I highly recommend Tony for all of your e,ectrical needs.

Janine Lyman

2 years ago

Austin T. was out here for an entire day working on our plumbing!! Not only did he fix everything... he made it look good too 😎!! We will be asking for Austin T. in the future.

Selcuk Mumcu

3 years ago

While we used Performance air for the first time their rep. Micah was known to us. He was formerly with a different company and knowing that he is now with Performance Air we wanted to continue working with Micah. He showed up (as always) on time, did the AC immanence at a very competitive price. With so many choices, trust becomes the main criteria when selecting an AC company and having Micah there established the trust for us.

K Wendy

2 years ago

Justin P. was on time, professional, and very thorough taking care of our drain issue.

Samuel Chan

3 years ago

We had Tom E.,the master plumber,who came to drain our water heater. We find him to be very thorough, responsible,did a very good job with efficiency. Pleasant to talk too. He also took care of some plumbing issues which the Maintenance guy who came the day before did not address. He is a valuable asset to the company.

Briana Rittersporn

a week ago

Ralph from Performance A/C was incredible. I had an issue with my A/C turning off/not showing power was connected and he explained to me exactly what was happening. I appreciated him taking his time and being extremely professional. Also, he was early and very considerate of my time. I’d call these guys again!

Stephen Urgo

2 years ago

I recently had Performance AC install a new heatpump system in our house. I wanted to continue using ecobee thermostats to control my home's two zone system with phone app and Alexa voice control. Troy spent the time to do the research and found a compatible system that would work with my thermostats. He and the technicians that installed my new heatpump were friendly, professional, and conscientious. Everyone did a great job and I'm very pleased with my new HVAC system. I highly recommend Performance AC.

Dorisann Barry

a year ago

Garrett was on time, courteous, knowledgeable and thorough for our maintenance check on a/c system. Definitely would recommend this company and Garrett.

Mark Pennington

3 years ago

The technician came out look at my air conditioner it keeps freezing up.he said I needed new duck work he didn't even look at my duck he gave me a quote. It would cost 3500 to do the duck bad service I would never use this company performance air conditioner bad service

Vincent Mancuso

2 years ago

Called Performance Friday morning and they had a tech here by mid afternoon. Erik was very professional, and did an excellent job. He left us in good shape to receive the new washer and dryer that was to arrive on Saturday. ( the old dryer fried the outlet and failed to trip the breaker)Thank you PerformancUpdate: Our new washer dryer came with a 4 prong plug. We had a 3 prong outlet installed. We called and were given an ETA of between 10 and 2 pm which was ok. Erik was here at 8:30am. What fantastic service!! Thank you, Performance!!!

Kim Neal

4 years ago

I am so very impressed with the knowledge & courtesy of our service technician Shawn! He totally knew what he was doing and got our electric problems fixed. Highly recommended company also. I was kept updated about arrival time so I could go on with daily life! How refreshing! I will continue to use your services! Your service package is awesome and well worth the money!

shane elliott

4 months ago

When your AC dies and it's 85 degrees out, you want a fast response. Performance delivered. I called them because my parents had had a previous good experience, and they lived up to the recommendation.

craig gordon

2 years ago

Jeremy Installed a new system for me today. He did a FANTASTIC Job!! He is very knowledgeable, hardworking and a pleasure to work with. He went above & beyond my expectations. My entire experience with Performance as been excellent! I highly recommend this company .

Teri Romans

10 months ago

Purchased a Trane heating and cooling system from Performance.Had a semi annual maintenance contract and because I am in Sarasota I had to call to remind them when the service was due. Always a issue trying to get someone scheduled. Not very responsive. Was just advised that my contract expired in August without prior notification and I am now out of their service area. Dropped just like that. Nice way to demonstrate customer retention.

Casey Becker

2 weeks ago

Larry and Kevin were an amazing team that came out to install a new system. They were friendly, very knowledgeable, and kept us in the loop at all points. Will definitely recommend to friends!

David Kayser

3 years ago

Buyer Beware they are not what they say they are!!!They are thieves.I called on Wendsday evening not an emergency to make anappointment the next day to make an appointment for a simply clogged toilet. I was told between 100-125. The plumber showed up without the tools needed to unclog a simple drain. They went to Home Depot. He came back and five minutes later they charged me $179.00 one of the biggest ripoff. Buyers beware!!

Tarrin East

8 months ago

Under new management. My card is never saved on file anymore. Canceled my monthly fee for maintenance without telling me.

Ariana Villanueva

3 years ago

Excellent customer service from Mike C. He made sure everything was working properly and that we were pleased with the results. I bought a membership with this company and I hope I continue to have excellent service with them for the rest of 2020.

Jeremy Gilbert

a year ago

Bull was a great technician. He was on time, very friendly and extremely knowledgeable. He talked over everything with me and answered all of my questions. Will definitely be using him again.

Wayne Jensen

3 weeks ago

Cody did a great job and was very responsive to our service needs.

Jack Sheppard

4 months ago

Can’t say enough about the great job Kevin and Larry did installing our new Lennox AC system. Prompt, professional, knowledgeable and courteous, they made a great team and went above and beyond expectations.

Loki Dobbs

3 years ago

Wow, Cody did such a thorough, patient, fantastic job on our tune up today. It's so refreshing to have someone be both highly knowledgeable and friendly, and it was a pleasure getting all his feedback during the TWO AND A HALF HOURS he looked everything over. Now that's taking pride in your work! Nothing but happy (and future repeat) customers over here. =)

Jeremy Small

3 years ago

My tech Prinztone most recently did a thorough maintenance on my AC. He was fast, neat and polite. Performance has been to my house on holidays and weekends and always kept us comfortable.

shirley bisogne

11 months ago

Great service and very professional
Eric and Joshua were very professional and did a great job

Barbara Baker

3 years ago

Steven was here today, and also on the 17th to do a maintenance on our new ac unit, installed nine months ago. In these difficult times, he was super aware of my concerns and had all protective gear on to keep us both safe. He performed his work quickly, and didn’t linger in the house any longer than he needed to. He also made arrangements for another tech to come about another matter. He returned today to add a serge protector to our ac unit. He completed the paperwork in his truck to avoid an virus exposure for either one of us. We’ve received noticed from the company about the training their technicians are receiving, and it definitively shows.

Eric Sendaydiego

3 years ago

Tyler and Shawn did a great job installing my new AC unit! They were professional! Got the job done quickly in this hot weather and were great to work with. Highly recommend.

MBeardog Find Bear!

2 years ago

Service has always been great. All techs are excellent in their knowledge of systems and in performance of the service they perform. Do a very good job of explaining the problems and the solutions that are required to repair.Zach, Ben and Justin have been great.

Todd Myrick

5 months ago

Technician Robert arrived within 2 hours of my call. Listened to all concerns and made recommendation. Everything was resolved successfully and professionally.

Peter Wiebe

2 years ago

Our technician was on time and very professional. He understood our installation easily due to his experience and even cleaned out our main level AC drain to ensure it wouldn't back up in future. He performed a check of everything and had good advice about maintaining our system. He was excellent, and didn't recommend anything that wasn't needed. I wouldn't hesitate to recommend him!

Pamela Amante

3 years ago

Bull is an excellent technician! He saved me and my air conditioner. It is certainly running efficiently now and he found another potential problem and saved me there too! I cannot speak highly enough for Bull! Thank you Bull!!!

Mary Lajoie

2 years ago

Justin worked very hard to locate the problem with our water lines. He got the pipes draining more efficiently and scheduled another technician to come by with a camera to determine if we have a leak. He was very thorough.

Lynn Piecuch

2 weeks ago

Steven Mangual really cared about my plumbing concerns and explained what he was doing and why and stayed until the job was done right.

Lydia Andrews

2 years ago

Ray was prompt and courteous, he was very knowledgeable and was able to repair the circuit breakers in two panels quickly and efficiently. Thank you

Gregory Szymanski

a year ago

Sharn and Peter were professional, knowlegable, efficient, and very pleasant and personable... Excellent techs!

Jay Denonville

a month ago

Under the other name they operate under, Pinellas Comfort Systems, we got a new installation that replaced all the old components of the system besides ductwork on 3/23/2020. They installed a new drain pan and emergency condensation water level cutoff switch at that time. On 8/30/2022 I discovered my ceiling leaking condensate water, destroying ceiling and wall drywall, because the emergency level switch failed to function. Their technician came the next day and said the cutoff switch was not installed properly and that he fixed the switch at that time. On 8/17/2023 I discovered my ceiling once again leaking condensate water because the emergency cutoff switch once again failed to work, again destroying ceiling and wall drywall. To have spent over $11,000 with this company, and having this happen TWICE now...I cannot put into words how frustrated I am at this moment in time. A tech from their Performance Air Conditioning brand came the next day on 8/18/2023, and the company refused to take responsibility for their negligent installation and wanted over $500 to fix the issue they should have corrected at no charge to us.

Delaney Swift

a month ago

We really appreciated all of Scott’s help! Found our problem instantly when another company told us nothing was wrong with our AC. Very grateful for his assistance

Fanta Thitsaphaophandouang

2 years ago

It was a great experience with this tech. He did a phenomenal job explaining everything and completing diagnostics check. I would 150% recommend this company for the fact that their customer service is just immaculate.Thank you for being the person I had the pleasure of meeting and speaking with!

sterling webb

a month ago

I'd give 0 stars if I could. Was quoted at $675 for 3 receptacles and to mount an oven hood. They did not mount the oven hood, one of the receptacles no longer works from another switch and the bill came to $775. Almost $1,000 to change 2 receptacles and leave 1 receptacle NOT WORKING. Carla from 'customer relations' has a nasty attitude, hates talking to customers and hates life. If she doesn't quit, she should be fired. Horrible experience.

Sapphire Drewgon

3 years ago

We had a sudden leak after changing our water filter, after another plumber said they wouldn't touch it because it was attached to the filter, I called Performance, Aaron showed up when he said he would and within an hour had us fixed, no leaks and no mess. I will absolutely use them in the future.

J Petsolt (Targeted Merchant Sol)

4 years ago

Came out same day, explained everything to us, very informative and knowledgeable. We may need further service to address our issue, but confident it will be handled professionally and timely.

Ingrid Candanedo

2 years ago

Technician arrived on time, was very courteous, explained everything clearly and gave us options to address the issues we had. Kept his mask on at all times and used shoe covers when he came in the house.

encarnacion ortega

a year ago

Ask for Kristopher Stuck! (five stars for this guy!) He is the greatest...and very knowledgeable! Service performed was done on my air conditioning unit. The company itself charges a gas fee..which I was not happy about...also prices for parts seem a little to expense!

Debra Thackrey

2 years ago

Our AC had stopped cooling in the middle of the night. Derek checked the unit and advised us of the problem which was a breaker in the electrical box. It had tripped when the compressor pulls more amps due to a power surge. Upon diagnosis, fee estimate for a part, we proceeded to have the system upgraded. Derek added a crank ampassist kit.Derek was very professional and courteous. It was a pleasure having this individual in our home. Performance has always been efficient in taking care of our air conditioning needs. The yearly service plan has been a major benefit in aiding a homeowner in timely & proper maintanance.

G Carl Plaskett

a year ago

Warren was the best service technician with Performance AC we have experienced for at least the last 8-10 years. We can't find words descriptive enough to describe his efforts while working in the rain with an umbrella. Absolutely the type employee I would have tried to lure to work for us when we still had a business!

Miguel Barvo

a month ago

Arnold provided an Excellent service
He was Extremely professional
The company Exceeded all expectations
Service truly shows as being #1

Private User

a year ago

Update 7/01/22 - purchased AC and warranty from AC performance air. In the warranty it stipulates that if unit cannot be fixed it will be reimbursed. We have had 3 months with no AC. Thanks Performace AC for your absolute inability to keep us updated or work with us during the summer. We get that you cannot fix it but atleast keep us updated on when these magic parts will arrive. You installed the unit. You sold us the extended parts and labor warranty. You need to own it.04/11/22 : recently we have had our concerns with Performance A/C and this week we were let down once again. Unfortunately they were unable to diagnose the board problem for over 2 weeks and now the board is completely not working and AC isn’t working. They then proceeded to tell us that the warranty covers the part but they cannot get the part for weeks. The warranty mentions that inability to get the part timely would allow us to get the price back for the AC we bought from them a couple years ago plus the warranty cost. This AC has had a major problem yearly and glad we had the warranty because if not we would have been out 14k+ in just parts. Unfortunately their inability to get the part timely could turn this into a potential legal issue if it doesn’t get fixed timely. We asked the Service manager to contact us but still have not received a response from him. While we understand this is the busy time of the year we will still would like to be contacted. Offering a response on here that you don’t know who we are is rather silly. You know who we are and I suggest you actually call us as we requested

Tom Ramsey

2 weeks ago

Performance and Air Conditioning did an outstanding job on our A/C unit. Our technician, Leon, went above and beyond the call of duty in our opinion. He was very professional and honest with us. He offered repair solutions and options to us. I would highly recommend Performance Air Conditioning for your A/C repairs.

Rhonda Fleming Collier

2 years ago

Marvin was thorough, professional, sincere, friendly and his service today was outstanding and much appreciated. We were very pleased with Marvin's efforts today and the itemized invoice he gave us for potential future issues was well received and valued. We look forward to an extended customer relationship with him and the company.

Nancy McCormick

a year ago

I have always been pleased with Performance Air. This time, WARREN, the HVAC technician, was awesome. Thank you Warren.

Dave Stewart

2 years ago

Needed a whole new AC and Duct work with returns and vents installed throughout the house. They were professional and did amazing work.

Sean Anderson

3 years ago

Our A/C unit quit working this morning after the weekend tropical storms. We called around to several places and landed on this company and are we glad we came across them. I believe we spoke to Laurie on the phone who was so kind and set us up with someone to come out this afternoon as soon as possible after hearing our son crying in the background of the call. Robert, who came out to do the repairs, was very thorough in diagnosing the problems (primary and secondary motors fried) and explained everything with transparent pricing before doing any work. After our experience today we signed up for their Total Home Care program and are very satisfied and happy to work with this company again in the future.

CPE Show

9 months ago

Austin was so helpful and got to my house very quickly when I called for an appointment on a Friday night for a leak!

Rhonda Harrison

3 years ago

My Service Technician was extremely helpful in making sure I understood everything I needed and was paying for by taking the time to visually show me as well as breaking it down into layman terms. I appreciated that very much!! He was also extremely thorough and if I could give him extra stars I would :) Big Thanks to Bull S.

Frederick Pinter

3 years ago

Very satisfied with their prompt response. Particularly impressed with Jeremy and Anthony. I would highly recommend this company and all of their staff to anyone.

james austin

3 years ago

The tech spent so much time in his van coming up with price options that I was about to cancel the service. His efforts to get me to over spend were transparent. I would not use your company again, although I had previously. Don't you care about return business?

sarah leclere

2 years ago

The office staff are polite and friendly.However I called one night to cancel an appointment then had to call the office again the next morning because I got a text that the tech was on his way.Another time I had an AC tech try to fix a problem I had and I ended up finding a company that came out that night and fixed the problem.(at least temporarily)Gordon D came out to replace a part and replaced it quickly and effeintly and checked over my AC carefully and gave me some expert advice about how to resolve a problem I was having and I really appreciate his helpfulness.Eric F worked very hard to replace and repair 11 lights in my house.Replaced backflow and cut off valve over three different days.The only problem was I was asked at least twice what needed to be done and I feel that is something they should have known.Otherwise they always done a professional job

Lila McCarty

2 years ago

Cody did an excellent job today! He found the issue and repaired it the same day. We have functioning AC again!!

Lee Z

2 years ago

Had a new AC system (pump & handler) as well as some return vents installed in September. The guys who were here to install the system were fantastic. Can't say enough about what a great job they did, their professionalism, and their attention to detail. My problems came after install hence the not 5 star review. One of the return vents could not be placed due to spacing but I was still charged for the job. I had to call my sales rep every week for a month to finally get the credit applied to my balance rather than my account. I was also told they would notify me when they scheduled my permit inspection. Months passed before I called and they said I could schedule it anytime. I choose a date and they said they would schedule it with the city and I can call the city on the day of to find out my time window. I called the city on the day of and there was no record of an appointment! I had to make it myself. In summary, all the work is exceptional, but my experience outside the home visits has been less than stellar.

Shirley Mainer

a year ago

Matt arrived in a timely manner with a sense of urgency that would expect on an emergency call! He did a great job fixing the problem as well as addressing all of my questions and concerns.

Mike Wnek

3 years ago

Bull responded to do our yearly maintenance..
He was informative and courteous and worked very hard. He explained everything in detail of what was needed to be done. My wife and I were very pleased with his service.We highly recommend Performance Air Conditioning. Mike W

Saltwater Storm

2 years ago

Shaun stopped by to service our AC unit as well as clean and sanitize the handler and fan parts. Absolutely great guy, knowledgeable, professional, and great with our big pup too! We love performance AC and will continue to use them for whatever we need!

Lucy Day

2 years ago

Bull is very professional, knowledgeable, courteous, friendly and amiable. His recommendations have made all the difference to the air quality in my home.

Jason Rohm

a month ago

This company provides the employees with such poor equipment that two techs were unable to find leak in our system in the spring so they said it must be fixed somehow. Months later after our AC wasn't working well again, a third tech, that had purchased his own equipment came and found the leak. They charged us for coolant a second time even though it wouldn't have been so low if they had found the leak the first two times they came out months ago. No one from the local office will call us back to discuss the issue. We got stuck with this company after they bought the company we used to install the system so our warranty is through them but even with parts covered under warranty their quote just for the labor to fix the leak was more than another companies quote for parts, labor and to fill our coolant. ***Edited to add that the company has responded to this review saying that they are pleased we were able to resolve your concerns to your satisfaction when they have not resolved the issue in any way!***

B I

7 months ago

Austin did a great job with the faucet leak in the tub. Highly recommended.

Julie Malecot

4 months ago

This was one of the best experiences with a home improvement we've had. From the sales rep., Michael to the top-notch installation crew, Casey and Adrian, we have nothing but great things to report. It's never fun to spend almost 17K on a home improvement during these times but I feel like we got the service to go along with that price. I had no problem leaving the crew at my house alone for 3 days. We will be doing business with this company for a very long time.

Sarah Cappelli

2 weeks ago

Service Technician Chris was prompt and professional. Very thorough explanations. Got maintenance complete and system is running great! Thanks!

M.O. F.

a year ago

I had an issue with my ac and was referred to Performance. I set up an appointment and was sent a tech to take care of the issue. Your tech was personable and polite. He explained the issue and had us up and going in no time. Thank You Peter Davis for your good work. We will use this business again!

J B

3 years ago

Good company owner is the best he deserves 5 stars plus .Give them.a chance you will immediately notice the difference and will never want service from anyone else. Hopefully yo uh meet the owner just once. Geniue good guy the one star was not deserved I apologize to Terry it was not his fault people do things when they are hurt and angry. The fact the owner took time to respond to little old me says alot.5 stars all the way

victoria collins

2 years ago

Cody came yo my house today for AC maintenance! He is awesome very knowledgeable and kind. He always does a great job!!

Rhiannon Kinsman

3 years ago

Extremely happy with the service I have received. Troy was incredibly helpful, knowledgeable and provided incredible customer service. He took the time to explain everything to me and was personable and helped me understand everything I needed to know in ways I could understand. He took the time to get as many details as possible for us to make the most informed decisions and went above and beyond to make the process of getting a new unit installed.

Henry Smith

2 years ago

Raul was our service person and was awesome, he stuck to the job and got it done into the early evening. Admirable person, kind and considerate would use him again anytime and will tell friends that need plumbing, hvac, electrical to call these guys first. Thank you

AJ's Pokemon Cards

3 weeks ago

I had a new Ac unit installed back in Nov of 2021. At the time they were going through a merger with paradise air and performance ac. I bought an extended ac service contract as well. So far this year they have canceled 2 times pushing out a total of 5 months… the the time they get out here it won’t even be summer anymore. On top of that they say they can’t even find the records due to the system change. This company basically stole my money for the service contract and are saying to bad so sad. I called them to talk to a manager and they stonewalled me saying they will send an email. I don’t ever plan to hear anything back from them. I wouldn’t trust a company that doesn’t stand by their word or attempt to make things right.

jo espero

2 years ago

We badly need to replace our old fashioned tub faucet due to its uncontrolled leak.We need a temporary fix but its the same time something that will last and will be able to hold off until we get the bathroom renovated.Daniel M. was really awesome.Responsive and attentive to customer needs.Polite and knowledgeable of what he is doing.

Ashley Lindenmier

3 months ago

Best HVAC company in the area! We always have amazing techs, they offer easy online scheduling, the techs show up on time and they are thorough. Most recently, we had Shaun diagnosed and resolved our AC issue. He was courteous, diligent, professional, and went above and beyond.

Bernard Hahnke

3 years ago

Steven was terrific. He came promptly, ascertained the problem, fixed it, and left me with some suggestions for helping to prevent it returning in the future. High marks all the wayl

Alisa Chatman

3 years ago

The Technician Mr. Mike, was courteous, prompt and professional. He was pleasant and tolerated my anxiety with poise and patience. I would definitely use this business/service again if needed. I would/will recommend you guys. Thanks so much for making my day/evening go a whole lot better. Mr. Mike needs a fishing trip soon. By the way; I really appreciated the way I was texted a pic and mini bio on the technician coming to do the job.

KATIE JARVIS

3 months ago

Run! Do not let this company anywhere near your A/C. Performance bought the company (Pinellas Comfort Systems) who originally installed my AC unit. I mistakingly thought they would be a reputable replacement so I called them in late April and they sent their technician Leon out to service my A/C that was making a rattling noise. Leon said we needed two parts and one was on back order and we would need to be without AC. That broke one of their values (no break down guarantee). Weeks went by and no one contacted us for a status update. I had to call and go through Kayla each time who was the only person I could get to call me back. I had a terrible experience with Trevor, Jason and Ian. Jason is a manager but doesn’t like to call customers back. Trevor has an attitude and never knows what is going on with your case. He will say things like “I’ll try to take a message” or , “I’ll try to look into this for you.” You’ll try? And Ian once picked up the phone while I had the manufacturer on the line to assist me with understanding what part numbers were on back order and Ian told both of us that his shift was over so he was going home and would not help us. Why even pick up the phone? I did research and decided to get a second opinion with another company. Who laughed at these guys and their terrible misdiagnosis of the problem. Turns out I only needed one part and that was in stock. The other company had us up and running in three hours. I made a mistake so you don’t have to. Stay away.

Stephanie Nusz

2 months ago

My Ac stopped working this morning. Called and got a technician by 11am! Scott came diagnosed the problem, went above and beyond to fix it. He was very polite and personable! 10/10 would ask for Scott again by far the best experience I’ve had in a while with a repair tech. Thank you for keeping my house cool in the Florida heat!

Diane S

9 months ago

Marvin was really pleasant and knowledgeable. He told me what was going on in my A/C, that ut just needed the check up and options for maintaining it going forward.I hope he continues to service my unit.

Suzanne Marfise

4 months ago

Shaun Stoffel completed a repair to my AC system, every step of the way he educated me on the process and he was very thorough. He is the type of man who leaves things better than he found them, he cleaned up completely and made sure the I was satisfied with his work before he left. I found him to be extremely knowledgable and considerate, he is a great ambassador for Performance!

Ken Cordonnier

6 months ago

Warren did a great job on the AC system tune up.
He was very professional and explained everything that was going on with the system.

bill thomas

4 years ago

Aaron B did a great job fixing my water heater. Great communication from this company and a fair price make it an easy choice for any electrical or plumbing issues.

Tiauni Currington

3 years ago

The company is extremely professional, I felt very safe as a single parent because they sent a photo of the technician before he arrived. Then Johnathan came and he was amazing, friendly, knowledgeable and extremely patient because I am very stressed and overwhelmed of the entire situation but he gave several option which turned my mood around.

Sydel LeGrande

2 years ago

Very polite clean and professional. Austin did a great job. Highly recommend company!

Janet Benti

3 years ago

Jonathan B at performance was very quick , efficient and friendly. Really changed my perspective.. thank you so much. Highly recommended

Carlene Siemucha

3 years ago

Derek was exceptional. He was knowledgeable, timely, honest and efficient. He offered additional services which were important and was able to install during today’s visit. Great work, thank you Derek!

Peggy Warren-Stipe

3 days ago

Leon was professional, a great communicator and provided the solution to our a/c unit.

Janet Ley

a month ago

This is a great multi-skilled company.

Alan Hood

8 months ago

We called to have our furnace repaired. Beau arrived within the expected time window and was friendly, knowledgeable and fixed the problem. He even recommended some things to save us money in the future. I'm glad I chose Performance.

M.E. Haley

5 months ago

Installation of an new HVAC system. Everything exceeded expectations from Jonathan to our installers Terin and Joshua. Highly recommend!

Jonathan Deckert

4 years ago

Chris, Casey and Clarence (Sales and Installation) are fantastic. My HVAC died after moving into my new home three years ago. I now am a proud owner of a two stage Trane. Even Norman the plumber division was excellent. He removed and capped off an old heat exchange box. The side of the house looks so much better. Everyone from Performance Air Conditioning, Electric and Plumbing were professional and very hard workers. Casey and Clarence would not stop till my AC was up and running. THANK YOU VERY MUCH TEAM...

Jason Bracewell

3 years ago

Charles did a fantastic job on my electric panel replacement work. He took the time to make sure I was well educated about all of the ins and outs of the work that was required, and ensuring that I understood the value and quality of work being done. It's because of the excellent team members like Charles why I continue to do business with Performance for all of my air conditioning, electrical, and plumbing needs.

Michelle Sigmund

2 years ago

Posting for Walt Jahner (my husband)!Walt was very impressed with Derek's professionalism and liked how he took care of our A/C issue after the storm. He provided all of the information and corrected the problem in a quick and efficient manner. Walt would highly recommend him for any type of AC work. Thank you all for the great service!!!! And thank you for being respectful of your older clients!

Rosemary Rogers

2 weeks ago

polite and professional, great workmanship,attention to detail, I'm that impressed.

Karrisa Francis

3 years ago

They either were incompetent or flat out tried to scam me for over $3000!!! They said my main breaker was damaged and needed to be placed immediately as it was damaged. The quote they gave me was ridiculous, so I called an electrician who I'd used previous who said they were totally scamming me. My main breaker was fine. Scheduling was also a nightmare. I'd get a text saying one arrival time, then immediately get an email saying they couldn't come until the next day. I strongly recommend you don't use this company.

Andy Fowley

a year ago

Cold on a Saturday evening and was told that the first available appointment was Wednesday sometime. Probably That is unacceptable and hence my one-star score.

Agnes Kelly

2 years ago

Erik / Doug were polite / informative and efficient, Ron’s customer service was top notch !! Become a member for all your Electrical needs !!

Steve Crivello

3 years ago

Both tech’s were way above standards. Very pleasant, efficient, clean, and a perfect job. I am very pleased. Steve Crivello.

Roger Wolfram

3 years ago

Steve was very friendly and explained everything. I would recommend him to all my friends and family. Great price too

Ty Montgomery

3 years ago

This is the second time using Performance AC to fix a tub drain that was just recently done by a previous licensed individual and resulted a flood. Performance AC showed up on time once again, walked me through it all and explained everything to me, and all while being professional and knowledgeable. Thanks Dan and thank you Performance AC!

Paula DeStefano

3 years ago

Hi we just had Bull here for our 6 mos. check up on our AC unit and he was extremely knowledgeable, professional, friendly, helpful and saved us money. Explained things well and cleaned out our return grate, thoroughly . We would like to have him service us again in 6 mos. thank you so much.Performance Air

Linda M

2 years ago

Knowledgeable, pleasant, explained options,Was not pushy, gave me all info, knew what info I needed. Very complete information.Planning for tankless water heater.Offered solution for problem, fixed.I have found Performance. Very reliable and I trust them with a/c. also Today was check my electrical to know it can handle load of tankless. Next visit they will check the drain from tub to assure max clear, efficient. They will make you smile with their professional service.

Morgan Hughart

2 years ago

From calling Kaitlyn in customer service to getting Bull out at our house, the whole experience with Performance was great! Bull was kind, courteous and a big help with getting our AC working again! Thank you, Bull and Performance team.Daniel M. Fixed our plumbing clog! Very nice and helpful!

gwenn gordon

2 years ago

Shawn was very personable, knowledgeable; he described in detail what he found, how it was caused, and what needed to be done. And our puppy loved him.

Valerie Findley

3 years ago

Mike explain what he was doing clearly in layman’s terms so you can understand even if you don’t know anything about plumbing and also gave information on other questions I had . Great job 👍

Barb Sobjack

3 weeks ago

Spencer Kelly fixed my water leak and replaced the valves after turning off the water to the condo bldg. He explained everything to me and finished the job quickly and efficiently. I will definitely ask for him again!

C Gunther

2 years ago

A/C not working late at night. The technician was on site within an hour.Johnathan was on site for my scheduled A/C tune up/check up. The appointment time frame was 11 AM-1 PM and he arrived at the beginning of the period. After checking thingsout he declared everything was working fine. He made asuggestion, to help with the unit start up, which I followed.Daniel R. Was there to replace the brand new faucet that Josh had installed when he was here. Let me make it clear there was absolutely nothing wrong with the faucet. It’s just that I missed the sprayer that was an integral part of it . So while not economically sound on my part, I wanted the sprayer..Dan R. arrived at the beginning of the time frame and was very pleasant.Lonnie arrived on 6/5/21 and we talked about the A/C unit and the drain system. He got it running in several minutes and removed the secondary block that was causing the problem.

Shirley Garabedian

4 years ago

We only have praise for the two gentlemen that serviced our air conditioning. We had Andrew here to also replace our circuit boxes today. He is a certainly a fine young man who definitely knows his job and does it professionally. Highly recommended.

LIZ KUSTERLE

4 years ago

Service was awesome I would recommend them to all. Our service tech Buddy, was courteous prompt knowledgeable and thorough. Best company we have ever dealt with to date!

Steven Salzbrenner

a year ago

Jason was awesome! He explained all the issues clearly and how they needed to be fixed. He was professional in his approach. I felt he had the customer's needs in mind with all recommendations. He also alerted me to other issues in the condo as I am not a full time resident. He did a great job on the plumbing and he also went above and beyond the call of duty as a plumber. Bravo! I would recommend Jason and this company to anyone who asks.

Jay Mitchell

3 years ago

Mike C was out today doing a prevented maintenance on all my rentals and he was very knowledgeable and easy to communicate with. He explained necessary repairs and the reasons for them. Performance Air has for many years looked after my properties and i have never had a bad experience. It is highly recommended that you sign up for their preventative maintenance programs to head off future major repairs. Their technicians are the best trained and very courteous and professional. The entire company is professional. Dan R replaced my toilet and was very clean and organized.

Stan Witkowski

a year ago

My original rating was 4 out of 5 stars.It was due to some, insignificant now, mistakes.I was not sure how those will be address at the time hence my 4 stars.My worries were unwarranted. Performance A/C sent wonderful repairman with great personality who fixed everything in no time.They also sent drywall repairman to complete original mishap.So, in conclusion, would i recommend this outfit to anyone?Absolutely YES.Would I hire them again for other work in my condo?Again, absolutely yes..

Robert W.

2 years ago

I had repairs done and decided against buying a new air-conditioner. Troy was very honest and very knowledgeable in the business.

Kimberly Park

a year ago

Robert J. Was thorough and made sure everything is up to date. Took the extra time on some questions/concerns and resolved them all timely. Extremely polite & knowledgeable. Efficient job & would recommend or ask for him to do our service every time!

Kathy Allan

2 years ago

Charles Fletcher was an excellent technician. He was very thorough and the best technician I have had with Performance. We’ve had a service contact with them for several years and he was by far the BEST so far.

Jack Soto

3 weeks ago

A big thank you to Larry and Kevin for a job well done with the installation of an A/C air handler. They were professional, thorough and very accommodating. They went above and beyond by installing additional equipment that benefited the air handler function and made sure I was satisfied with the work performed. Larry and Kevin definitely took pride in their work. Chris Garris, Sean and Ron, you too deserve a big thank you for your involvement in resolving my concerns.

Brian W

a year ago

Jeremy and William were professional, courteous, and efficient. Job well done! Highly recommended for any AC needs you have!

Nate kephart

a year ago

They were very professional, quick moving, on time, and they did lots of explaining along the way. Excellent job

Bill Tuorto

2 years ago

Shaun did a great job on my ac maintenance. Also did a good job explaining what he did. He is very articulate knows what he's doing and is a hard worker. Completely satisfied.

Greg Surprenant

2 weeks ago

Even with merge of previous Paradise Air that we were completely satisfied with, Performance has not skipped a beet, Having Real Intelligence not AI by their personable customer contact,I think I heard AnnetteShe has exceptional ,punctual, sincere,accommodating, adaptable approach, to there numerous Skilled ,technicians,like Garrett or Johnathan, they keep our aged ac unit up and running with trustworthy, Precise diagnosis and completion each time with sensitivityto costs and parts that are only necessary .We'll done again team,you gave my wife currentlyunder cancer recovery, a good birthday present for me,🎂 cold airThanksSurprenant's9/8/23

John Kucin

4 years ago

Cornell was great, he is very knowledgeable, professional,a pleasure to work with. He was very informative explaining how the system works etc. If I need service on my system I'll call on Performance air in a second. Very happy customer.

Susie Cook

a year ago

Shaun S is a great asset to this company. He is extremely professional, knowledgeable and a great customer advocate.

Susan Cook

4 years ago

Curtis was my service tech and he called at 5pm to say he was coming I know he would have rather to go home on a Friday but he came worked hard fixed my new unit as it was 86 degrees in here 24 hours later it's still cold so we shall see if he cleared up what wasn't properly installed in the first place

Tara DiStefano

3 years ago

Jonathan juts did our AC Maintenance. He was very friendly, professional, and honest. I always have a good experience with this company. Highly recommend them!

Helen Lindberg

a year ago

Justin and Thomas were very good at the job here at my house.. very professional and personable. I would be happy if he had to come back to fix anything at my house. Thank you for hiring such a good man, he's a keeper.

Pam Benthin

3 years ago

Danny was very professional and polite. He did a excellent job. Will definitely use Performance when we need plumbing, ac or any electrical work done.

Pete DeSoto

a year ago

2 different tech people came. It is now 1 week later Hundreds of dollars spent and still no A/C
I would never recommend this company for anything. The parts they claim they are waiting for, their tech shorted them out.

Quintin Peters

6 months ago

Scott was awesome! Very friendly and honest technician that is a true customer advocate! He will be straight up and honest with you without sugar coating anything but in a professional manner and he won’t sell you anything you don’t need.

Mark Spragg

3 years ago

The Performance Pro technician, Bull was on time, very knowledgeable, professional, and friendly. He preformed an annual tune-up, installed a mold prevention system, and fixed a 2 year old issue with the humidity control. Great job!

Cathy Diroff

3 years ago

Cody E. Was careful from the minute I met him at the door with mask and social distancing, etc. He explained all he was about to do in detail and what I might choose to have done.As a member, he explained I would get my discount on all services and I will book them accordingly.Extremely pleased with all aspects of this company. Will use them again and renew my membership when necessary.Thanks Cody E.

Blackwell Carr

3 years ago

Performance comes through again...... these guy just keep amazing me--they have it all figured out. Sean L came by to check a clogged drain--found it was actually a screen in a sink-- told me just pull it out and clean--instantly the drain was fine he made a few suggestions about getting a new toilet as the household is getting up in age and we could use something that made it easier to get up and down without too much effort. I am thinking we will do that when the virus quarantine is lifted--5 stars guys you earn it every time.

Robert Hughes

6 days ago

We've been customers of Performance Air for many years and were generally satisfied w/ their service. This past year they have not shown up when scheduled; our a/c always seems to have problems within a few months of their twice yearly service checkup; and the company's primary interest involves us buying a new unit. This Trane unit is less than 8 years old. We bought it from Performance Air and they maintain it via a contract. Trane itself says properly maintained units typically last much longer than 7 to 8 years.Bottom line, we're looking for another a/c company.HughesGulfport FL

Melody Miller Wasik

a year ago

Performance was efficient in identifying the issue and getting the repair completed. I would definitely use them again.

Robert Lowder

2 years ago

Cody Responded on time to our scheduled call. He was thorough friendly and professional throughout. He affected a timely repair And provide good advice. I would highly recommend Cody and performance air conditioning.

Rusty Clark

4 years ago

Anthony provided very good servicing of our AC unit here at our Salvador Condo. Eric K came back to fix a PVC drain pipe leak that we had. Both Eric and Anthony were very thorough and attentive in his work. Very personable and professional on all fronts. Eric is extremely knowledgeable and very seasoned in all aspects of air conditioning operations and repairs. Based on our experience with these two service personnel we will use Performance AC, electrical and plumbing for all our service needs

Danielle Deroche

3 years ago

Beau Eicholz was AMAZING!!! He handled our problem with such ease and professionalism!!! I recommend Beau and Performance to everyone!!!

CHRIS KRIVONAK

4 years ago

Kevin L (and assistant) did a great job with our AC at our new home in Shore Acres. Thorough, informative, and completed all that was asked. Thanks.

Linda Roberts

4 years ago

They came and did the free inspection.. very pleasant and friendly. Made sure to put on booties over his work boots. Did a very good job.

Michael jacobs

11 months ago

Scott was great! Diagnosed the problem, made the repairs. Very personable and professional! Scott is an asset to Performance!

Dominick Leone

3 years ago

Mike was courteous, knowledgeable, and informative. He fully explained the services Performance provides and we feel comfortable doing business with them.

Chris Leyva

2 weeks ago

Had a minor problem with a drain plug but had Leon out here within a day and took care of it no problem. Plus helped educate me on the system which I really appreciate. Still under warranty which I love to hear! Easy peasy

kim daniels

2 years ago

Guy came out for a regular maintenance on my ac that was working perfectly. He broke my disconnect box and tried to sell me a memebership and outrageous price to fix it!!!! Went from having a perfect ac to having none !!!!! Had to call another company to fix and they charged me a tenth of the price. Stay away from these people they are scammers!

Cheri Douthitt

2 years ago

Derick was very knowledgeable and professional. He explained things to us. He is an asset to your company.

Mike V

2 years ago

I’ve been using this place for about 8 monthsThey’ve charged me about 2k for work and in January I saw part of the job wasn’t correctThey were a no show in February and March and this week when they finally showed up the said they aren’t fixing it they are too busy.I called the manager and he was rude and ignorantWhen I asked for the owner he said he makes the decisions for the ownerI wonder if he knows how this clown treats his customers

Spheriance Venture Studios

3 years ago

Jason G. just completed a big repair of our AC unit and he was very professional and courteous. Offered helpful instruction and tips for keeping the system running smoothly. Definitely recommend this company and Jason!

Janet Givens

2 years ago

Our Hot water stopped because of the old timer. CODY C did a quick and professional job. Very nice to help out a couple of old ladies. My friend wanted to adopt him. Price very reasonable. Thank you Cody. 😊

Ed Stiles

a year ago

Technician was great. Very professional and thorough. Explained all work along the way and keep me informed.

Arthur Zigman

a year ago

They installed a ductless min-split systems for us in an extension at the rear of the house and did a great job - including electric. In fact it was done quickly in the same week we first contacted them

Jim Hinds

4 years ago

Josh and his partner were very efficient and punctual and arriving to check out my Plumbing. They were very courteous and prompt Hayek's checked out the plumbing and made the recommendations. I appreciate them very much thank you

James King

a year ago

I saw there work(family) installing ac and the Condenser was installed with the name plate facing the wall. was told so better access to electric Wrong. The copper is exposed to getting damaged. Do not let them tell you this is the way. They will not correct there poor install. Air handler was good.

Steven Marsino

4 years ago

Performance Air installed a new Air handler in the attic and coil outside, it took them five hours to complete the install. I’m very impressed with their speed, knowledge and how well they work together to complete this install, and when they were finished you did not know they were there.Thanks!Steve

Kenneth Strickland

10 years ago

Have used them for several years now on both my primary home and rental property. They've always been great about communicating to me when they're going to be there, or if they're going to be late due to another project going longer than expected. Very friendly staff from the woman who answers the phone to the actual HVAC techs. There has been more than one occasion where they've saved me money where other services might have overcharged me and I truly appreciate that. Great trustworthy company.

V B

4 years ago

Ben is very professional and was able to explain without too much ado the issue at hand.
He was able to offer a solution and the estimated cost.
Thank you!

Michael McNutt

4 years ago

Dennis was great, really the best. We will use this company for all our home mechanical needs as the care and professional service we received today.

Bob Pissonme

a year ago

For the past couple years I've used Paradise AC. Well to my dismay they were purchased by performance. When my 95 year old mother's AC shut off she called Paradise. She was charged a TOTAL of $401 for a clogged condensate line!!!!!!!! Her line is only 5 feet long. It was literally a 20 minute job from start to finish. They apparently like to take advantage of the elderly.Now for my own personal experience, I had Paradise install my AC unit about a year ago. It came with a 2 year warranty. When the thermostat went out I called Paradise and got Performance. I was given a window of arrival from 10-2pm. When 2pm rolled around I called and asked where he was. I was told he was still at his first job of the day. No one bothered to call me. He didn't arrive until 4pm! I waited from 10 to 4pm for this guy. I was told I needed a new thermostat and would need to wait until they got one in. I was told it would be $356 just for the labor. I had to explain that Paradise gave me a 2 year parts and labor warranty. They finally looked it up and said they were wrong and installed it at no charge. I'll NEVER use these guys again.

Joan Petronella

3 years ago

Steve, the air conditioning service person, checked out our system and told us exactly what he had done & was going to send us photos of what he did. We would definitely recommend him and will ask for him next time we need anything done for our air conditioner.

Mary Brackett

2 years ago

Very pleased with the service Marvin provided. He was knowledgeable & professional. He deserves a raise.

mr matt

3 weeks ago

The technician was fantastic. Very professional and knowledgeable. The price was extremely high. I actually called 3 other places and their quotes were around $200 less than the $400 Performance charged me. I wouldn't choose the company again but the tech was great.

Jeff Olson

2 years ago

Regular maintenance and got a quote for water softener. Josh was very professional and helpful answering all my questions.

Lane Morris

2 months ago

The company rescheduled 4 times. Then conducted regular maintenance and my AC is not working It’s 87 degrees in my home and they are going to send a technician out tomorrow. Jason, the manager is non responsive. And is voicemail stays full. Please do your business with another company.

Denise Del Busto

a week ago

Excellent explanation of the problem. Very courteous and professional! Thank you for sending Julian who was knowledgeable about our HVAC system!

Ive Alex

a year ago

I cant express how amazing this team is!! They are always available, show up immediately and on time. Very friendly, very knowledgeable and professional. I've never been taken care of that well before!!! Highly recommend! Huge shout out to Michael DiCristo and Warren Jones. Amazing professionals!!! Highly recommend. Plus the product they offer is very very attractive.

ALton BOlt

a year ago

Lonnie did a excellent job on findIng the problem on my Hvac unit and then returnedAnd did all repairs neededUnit working great nowEd

Liz j

2 years ago

Austin T. came to my condo today to find out where a plumbing leak was coming from. He identified the problem, presented 2 different solutions to me at different price points, and completed the job quickly! I always use Performance for my plumbing, A/C and electrical needs. They are a one stop shop which makes everything so convenient. They have also come out on a Sunday evening for an emergency call. They really are there to help. Highly recommend!

John Mogge

2 weeks ago

Excellent service and high quality install.

Bonnie Fisher

10 months ago

They gave us a $10, 000 estimate when it was only a blown fuse they could have fixed. I got 3 estimates after them that came in at roughly$6500. They put in the original A/C 8 years ago. We have been on their maintenance program on these years. Sorry I didn’t pull away years ago. Bad Business

Pati Smith

3 years ago

The tech, Steve S., is surely an asset to the company. I will request him for all my AC needs. This is my first contact with Performance Air and I am pleased with the simple check-up performed today. Very cost effective!

Valmarie Figueiredo

2 years ago

My A/C stopped working due to a bad compressor. On 4/No cold air. Unit is broken. Ordering a new unit today! This was a wonderful service. Hopefully by Tuesday, the new unit will be installed.

Nancy Walz

2 weeks ago

Your technician, Scott Vogan, was extremely diligent, conscientious and found the problem and fixed it after some hours of troubleshooting. I rate his ability and hard work in the heat as above and beyond 10 stars. Florida has been very hot this summer and his efforts were outstanding. Thank you!!!!

Eileen Kwapien

2 years ago

Just had my semi annual checkup. Great job by Bull - as always - to keep my mind at ease and my unit running in tip top shape. Can't ask for more. Thanks Performance!!!!!

Sandra Cocker

3 months ago

A/c not working properly. Repairman Garrett came out on time. Very professional and thorough. I explained my situation financially and told him my son had HVAC business up north and would want to know problem. He provided me with pictures, diagnostics and invoice so I could Email his findings to my Son. He completed work very timely and explained what was being done in layman's term so I understood. I cannot say enough good about this tech and how impressed I am with this company. I would give 10 stars if it was possible. Thank you so much.

David Paul Markell

3 years ago

My yearly maintenance found and fixed performance issues!Shaun my excellent technician found air duct leaks and fixed nagging problems with the A/C system by crawling up into hot attic several times to diagnose a problem with humidity. He also brought to light possible future issues with photos and provided great quotes to fix. He was courteous and efficient and listened well and completed the job on time. I recommend Performance A/C. They have been my company for over 10 years.

Ken Willson

2 years ago

Do not use this company......The owner is a very sick man he doesn't pay his employees and he rips off his customers.He also has multiple felonies

Jordan Vogter

3 years ago

Chris aka Bull came out today to look at a small mold spot that I had gotten a estimate from my regular ac service in the 4 figures to correct. Upon looking around he quickly told me that the work recommended was completely unnecessary but advised me on what would be the correct and cheapest way for my problem to be fixed. Even though this time they couldn't fix it as easily he still recommended what was best for me. I will definitely come back to them when I have need of any ac services simply for the refreshing honesty shown. Right on.

Darlene Hanson

3 years ago

Prinzton S. was terrific. He was very professional and went the extra mile to help us out. Highly recommend him.

Julie Lynch

2 days ago

I have been a loyal customer for 10 years to Paradise Air and now it is Performance Air. I have purchased 5 new AC units in that time from them between two homes. Last November I purchased a new AC unit for my master bedroom. This is now the second time it has stopped working in less than a year. (I service them regularly as well.) I called Friday morning to get an appointment. They scheduled me that afternoon, only to call two hours later to cancel and reschedule for Saturday because “I wasn’t a priority because I have other units to cool.” Then Saturday morning they called to say they weren’t coming and needed to reschedule for next week. What kind of service is that? What kind of loyalty is that to good customers? They should be ashamed of themselves treating customers this way. I will be taking my business elsewhere.Update: A woman called me after my review to try and make this right. I appreciated her effort and was willing to give Performance another chance. I already paid another company to fix my issue so nothing was needed there. However she asked to have a supervisor visit and take a look at the new unit that has now failed twice to look it over. In addition, I asked to have all three of my units serviced on this day for maintenance. The technician shows up to just service the unit I already had fixed and knew nothing about servicing my units for maintenance. So again, I stand by my first review. Very poor customer service. When I tried to call to speak about this issue after the technician left no one could help me. I asked for a supervisor and no one was available. The employee could only help me reschedule. Waste of time and I will take my business elsewhere.

Amy Bukovich

2 months ago

We had a new unit (condenser, compress, new duct work, basically everything) installed less than 5 years ago. It has now broken down on us twice, complete and total failure of the unit. We were enrolled in their service maintenance plan as well, scheduled the proper maintenance as advised and most of the time they never showed or tried to reschedule same day (total waste of money and time). The real coup de grâce, we had maintenance service on the unit from there $59 Seasonal Tune-up Special (NO BREAKDOWN GUARANTEE) on 6/27 - nothing wrong with it, just wanted it serviced for the summer. On 6/29 the AC started to fail, would not get below 78 and constantly ran. They came back out on 6/30 and fixed it only for it to completely fail on us today, 7/10. Called in for the advertised same day service - it doesn't exist - so we'll enjoy our hot box of a house until they decide integrity is a business principle they actually want to practice.

Daniel Isse

3 weeks ago

Great customer service.Very professional.Clear explanation of the job.Very clean. Good job.Very happy with Brian S.

Tony Haag

3 years ago

We had very minimal plumbing work completed Friday morning and to my surprise the estimate jumped to over 300.00 for 45 minutes of work. I have been patient waiting for three days for the plumbing manager to return my calls, but every time I call he is not available. This is after I had them install a new A/C system two months ago. Terrible customer service. If the owner is Terry and you read this please call me you have my messages. Thank you.

Ken Ford

4 years ago

Beware of this company.The A/C quit in a rental unit I own. Called Performance to repair it. The technician called telling me the repair would be approx. $1100 and considering the age and condition he recommended replacement and would provide cost of a new one. The service charge for this was $124. As time was of the essence for my tenant I called another company, Pinellas Heat Pump. I told him the situation and asked if he would look at the system and provide an estimate for a new unit. He stopped by later the same day, called said it was repaired and billed me $150 for labor and part. He did confirm that the unit was old and needed cleaning but that it was running at high capacity and could last for months or even several years. It is now 4 months later, no problem. Performance A/C appears to be in the business of selling (comparatively) very high cost a/c systems and exaggerating the cost of repairs.

A. O'Brien

3 years ago

Cody E. was polite and professional. He listened attentively and answered all of my questions. I am considering adding a vent into my upstairs hallway...and my experience with him leans me in the direction to have the work done...confident that Cody will do the job well.

Tim Everitt

6 months ago

Marvin is fantastic. Great job.

Private Business

a year ago

Been without a working AC which they warranty for 10 years parts and labor for over 4 weeks now. This particular warranty was an extra warranty they provided us at a large cost. They told me that there was a delay in the parts but I find it unprofessional that they don’t keep us updated weekly. They didn’t even offer spot coolers to help and we had to go buy them in order to keep some rooms cold. Why even bother to sell a warranty if you cannot service the unit is beyond me. Next step is legal as there is a clause in their warranty English that says they must replace the entire unit if they cannot fix it. I will provide updates here.

Evvy Bernstein

a month ago

My first AC maintenance check after getting my new AC unit 2 years ago. Didn’t know what to expect but Charles and Arnold were professional, friendly, knowledgeable and listened to the few concerns I had. I was amazed at the amount of time they spent… well worth the small service fee charged. Highly recommend!

Cindy Schick

4 days ago

Cory was knowledgeable and professional. Assessed our system and got us back to having a working AC. Performance responded to my service call within 24 hrs. Great service.

L Taylor

3 years ago

Danny did a fine job repairing the kitchen faucet today!David (Plumbing) and Prinz (AC) both did a fine job with the inspection and maintenance of the AC and plumbing. Both service calls were covered under the Performance Club membership. Dealing with Performance personal has been a consistently good experience and we highly recommend the company.

Tony G

2 years ago

Josh was my service tech and did a great job with my drain issue. He was pleasant, professional, courteous and knowledgeable. The work was done in a timely manner and the cost was reasonable. I will definitely use Performance for future needs and recommend them for your home repair issues.

Aaron Maloney

4 years ago

Service was all around top notch. The technician Kyle was doing work at my mothers house in Clearwater and he did a fantastic job. He was polite and very hardworking. One of our bathrooms was clogged and he got it cleared up right away. Excellent service. We will definitely use this company and Kyle again for any issues we have in the future.

Andrew Watson

a year ago

I use this company as it was suggest by my landlords buddy who works there my service tech who came out was Robert Clark I'm very unhappy a new unit was installed friday he was here all day soon as he left it went out and he said a part had to be ordered without any help or accomadations me my 2 year old daughter and my roomate have hat to sleep in 90• degree weather all weekend long then on Monday when I called I had to call 10 times just to have someone come up and now the guy is still having issues and saying he can't do demo so now I have to get a another ticket put in when all of this should of been taken care of th on the 16th

pat hanehan

2 days ago

On September 22 Josh installed a drain cleaning unit that resolved our automatic system turn-off issue. He arrived on time, explained the nature of the problem and his intended solution and then got right to work. The problem was resolved and then he completed the regular fall maintenance on our system. We were especially pleased that Performance was able to resolve our call for help within 24 hours ! Josh was very personable and professional and is a real tribute to the Performance organization. We renewed our annual maintenance membership based on this successful experience.October 11, Eric T. replaced our AC's evaporator coil, which had sprung a small leak while under warranty. He performed the lengthy project professionally and the unit has been cooling our home very well since his visit. He was personable and professional as well as efficient. We would be glad to see him again.Austin T. is a top notch addition to your plumbing staff. He called ahead, arrived on time and worked through an extensive list of plumbing repairs/replacements that we had not felt comfortable trusting other plumbers to handle. He was very professional, efficient and honest. Whenever we need plumbing assistance I would request Austin's help

Camilo Gonzalez

3 months ago

Installed a new Lenox AC unit in my house yesterday 6/13/22.The experience with Troy the sales rep was excellent and the installation was performed as promised.The technician Adrain Lara and the rest of the crew (can’t remember their names) went above and beyond to complete the installation. The team was very profesional and knowledgeable and show great respect for my property.The installation was perfect and above my expectations. Great service!!!Will recommend to anyone looking to install a new AC unit.

Richard Perez

3 years ago

I am very pleased with the customer service, performance and technical knowledge of all employees I have interacted.I've dealt with many AC company's in my lifetime, none come close to the care, service, dependability and value I co continuously receive from Performance Air Conditon. The training time the company investes in its employees is evident through service delivery. Performance Air Condition Management keep doing what you are doing, it's a win win.Thanks for your great service!!

Dan Pagano

2 years ago

Performance came out and changed an old leaky bathtub faucet and handles. Austin was excellent and completed the job quickly. Job sit was spotless when he left. Thank you.

Mark Mueller

3 weeks ago

*Update: just received the promised refund check in mail so I increased my review to two stars. At least they followed through on that.*Despite my paying for their twice-per-year maintenance contract and scheduling my maintenance appointment several months out, they cancelled my appointment with 1 day notice and said next availability was in another 2 months. Currently waiting on a promised $75 refund for their failure to deliver but am not optimistic they will deliver on that promise either. Didn't even get a sincere apology or explanation. I do not recommend.

Zandra English

3 years ago

Just had a AWESOME AWESOME AWESOME experience with Steven S. Did I say AWESOME ALREADY.. very professional super nice and knowledgeable. This is my first time using the company they actually took over my old ac company. I have to admit I didn’t know anything about this company.. but needed someone super fast. All I can say about Steven S is that he’s Super Wonderful Awesome.. kept me on a play by play as what he was doing to my ac. Highly recommend this company! 10 Star rating in my book!

William Linwood

2 years ago

Best service I’ve ever had. Steve not shown. Justin is a keeper loved them both

Kenneth Yen

2 years ago

Performance AC sent an excellent technician to fix my AC on the second try. His name is Beau and he did a great job explaining the problem and making sure I felt comfortable with the price for the repair.Today, I had to call the company again because my AC went out. This time, my technician was Beau's son, Cody. Well, Cody got all his knowledge and attention to details from his father and I had an excellent experience with him as my technician. Although I waited all day for him to get here, he was able to identify the problem with my AC quickly and fix it. I highly recommend performance AC because of Beau and Cody!

Pat Wright

a year ago

Brian came to my home the same day I called his office. Very Prompt, professional, thorough and very nice. He took the time to show us what & why the repairs were necessary. Repairs were completed timely. Brian is an excellent repairman. We will definitely use him in the future!

Emily Ryan

2 years ago

Christian was excellent and thorough. He helped me make logical decisions on current and future air conditioning needs.