Drain Flo Plumbing

I was surprised by how quickly they arrived at my house it was actually earlier than the time i was told which was nice.Not only was i satisfied with the work that was completed but the cost to complete the job was very reasonable and I will refer to all my family and friends.

We had a plumbing emergency in the middle of the night on a Friday, and after calling nearly 20 other plumbers, I found Drain Flo. One phone call was all it took at nearly 1:30am for Dwayne came to our house. When he got here, he immediately went to work diagnosing the issue and working out a fix.

The fix he proposed wasn’t an easy one. It required him to be uncomfortable and work in a tightly-cramped area (how our house was constructed made the repair nearly inaccessible).

Instead of going with an expensive fix that required the removal and reinstallation of our water heater, Dwayne chose a repair that was less expensive and more physically demanding on him in order to help stay within my family’s budget.

That’s the kind of man he is. Dwayne didn’t have to work out a creative and cost-effective solution for our family, but he did it because he’s a good man and runs his business in the most honest way you might imagine.

I cannot speak highly enough of his service, demeanor, professionalism, work quality, and- most importantly for me- his moral compass.

Dwayne has found himself a new customer and an evangelist for his business. I cannot recommend him highly enough.

Thank you Dwayne.

Dwayne is the man!!! We called late last night about a broken pipe, he was able to come out and fix it the next morning. Price was great! Dwayne explained what he would do to fix it also quoted us for some other work. All in all HIGHLY recommend!! Very nice professional man. Thank you so much Dwayne

Great guy, great company!

Very professional, great customer service, fast and reasonable priced. Will use again in the future and would recommend to friends/family

I’m so glad I called this company to come out to my place of business. I called them last night to send someone out to repair an issue I had and they sent someone the following day. They would have sent someone the same day but I told them not to only because we were closed. Everyone who I encountered during this time was very professional from scheduling my repair to repairing the problem. The guys who came out were very polite and knowledgeable in their field. They were able to find the problem in less than five minutes and had everything repaired in under an hour. I like how the owner of the company came out as well to make sure everything was going well. Their prices were not astronomically high which was also good. I would definitely recommend this company for any plumbing related work. They earned my business for any future plumbing work. Thank you!

Do not use this company. This company came to unclog a toilet and run a camera and did not provide a written report or pictures and charged $588.00. I spoke to the owner Dwayne Taylor and he stated that he would send his Technician Jose back out to provide pictures or a recording of the scope the next day. Well today Jose called and was very rude and patronizing and hung up on me. I spoke to the owner Dwayne Taylor to let him know that I was going to dispute the charge because we did not get a report and he was loud and rude and stated they deal with people disputed their charges all of the time, which says a lot about this company. Do yourself a favor and never call this company for anything.

The owner and technician are very rude and they lie to their customers. Very untrustworthy, please don’t use this company. His response below are all lies.

Dwayne was awesome. He came out on short notice to get me out of a tight jam. The price was reasonable and I was very happy with the work.

Was on time and did quality work I would recommend them to any one with no problem will call drain flo the next time I need a plumber.

Great quality service! It’s obvious that the owner is very experienced to be able to handle all of my complicated plumbing jobs with great skill and speed. He also caught issues that I wasn’t aware of and that saved me money. His prices are fair and I like how he explains problems in a way to easily understand and learn from. We will call Drain Flo again when the time comes.

Dwayne and me work together for years. It
took a lot of time for me to find a professional license plumber that can actually handle all kind of plumbing issues with fair prices. This guy and his crews are available all the time and will always be there to help with emergency issues no matter what time or day it is. Also have a lot of knowledge with permitted jobs and inspections . Highly recommended !!

I had home in St Pete that had leak outside Dwayne and crew can out, found the leak and price to fix it was well below the 3 companies I called before him. Not only did they correct the problem he went into the house and found a major leak in the kitchen that we didn't know about. We moved to a bigger house in Tampa. Once again found some plumbing issues and once again called on Dwayne. Need for a plumber this is the company to call take care of all plumbing issues quick fast and reasonable prices. Drain-Flo way to go!!!

I called early Sunday morning and the phone was answered immediately. I was given an 2 hour window and the technician was at my home. Dwayne provided Exceptional customer service and I would recommend this company to my friends and family!.

Great service at a fair price! Dwayne worked into the night to fix our issue on a weekend.

Super nice, professional plumber. We were told by multiple plumbers that we needed our water heater replaced. Drain Flo's estimate was the lowest. My wife picked them, not because of that, but because they were the friendliest, and just seemed like good people.

Their work was clean and efficient. Honestly, I couldn't believe how quietly they worked. I was watching the Rays in the World Series, and they were installing the heater in a connected room. I hardly knew they were there! And they followed up quickly when we had a minor issue after installation.

We're keeping Drain Flo's number for the next time we need a plumber.

Took my plumbing concerns seriously. Went above and beyond to serve.

Drain Pro did a great job of installing new water supply and drain lines for our home. Dwayne’s expertise in plumbing and his professionalism made the plumbing repairs and upgrade go as smooth as possible. Very fair price for work done to standards and satisfaction. Dwayne, Jose and Jesus did a great job.

Dwayne is a real life saver. I had a pipe burst and they came out and did a really great job. It was the 4th of July and they were there for me. This really shows how much they care. I will only choose Dwayne and the team at Drain Flo! I am very thankful and satisfied with the work they did at a very fair price. They took care of everything. I now have total peace of mind.

We’ve been using and referring Drain Flo Plumbing for years. Friendly, helpful, responsive, great prices! If you’re in Temple Terrace, save this number!

Great company and great people from top to bottom. Fast, Reliable and Affordable! I recommend using Drain Flo Plumbing for all of your plumbing needs.

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Quick response and EXCELLENT service. Dwayne is top notch when it comes to not only fixing the issue, but explaining what the issue was and how you can avoid it happening in the future. Any plumbing issues I ever have in the future, this is the ONLY number I will call.

Have had some plumbing issues called this company they were happy to assist, on time, quick estimate no charge. Did the jobs very happy with results.

Called to snake kitchen drain. Was told I would be informed when they were on the way. Called when they arrived at the house. Told me it was 330 to snake drain. I told them the management company probably wouldn’t approve that amount but I would call them. He immediately got rude and hateful and said he wasn’t waiting around if they weren’t going to approve it. DO NOT WASTE YOUR TIME WITH THIS COMPANY. Rude and disrespectful and they’ve don’t do what they say.
He said I’m not charging you an Afterhours fee however he was wanting to charge 330 for a simple kitchen drain snake. What a joke!
Dwayne was the one who showed up

Very professional

11/2021 Dwayne came out on Sunday!!! Great service, professional. Had our drain open in no time. Would definitely use them again!!!

Great service. Dwayne Taylor is a professional and his expert knowledge saved me time and money. Mr. Taylor listened, reviewed the problem and worked hard to find the best fix for my situation. I will recommended Drain Flo Plumbing to neighbors and friends.

My Grandma had a backed up sewer line on Friday afternoon. She was a mess, carpets were wet, water everywhere. We called 6 other plumbers, big names too, some didn't answer, others were not able to come until Saturday afternoon. Drain Flo was number 7 on the list, was greeted with a very friendly woman on the phone who apologized for the horrible situation . I told her what was happening and she said she could have someone here within the hour. Dwayne arrived shortly after, very nice guy, immediately knew what was wrong and explained what he was going to do and how he was going to do it. Up he went on to the roof, a few minutes later all water levels went down. He came in and checked that everything was flowing as it should and gave a 30 day no question warranty. Dwayne was very nice to my Grandma and set her mind at ease. Can't thank Dwayne and Drainflo enough. You guys are great!!

This is one of the rudest people I have ever dealt with. Their prices are high and they do NOT return calls promptly. It's bad enough when you have to call a plumber, but this level of humiliation is unreal. I would definitely stay far away from this company.

Dwayne is GREAT! It can be hard to find good quality honest people to hire for a job but Dwayne is just that. He came and gave me a free quote for the job I needed done, best part he was able to come within an hour. (reasonable pricing) After a few days I called him back to schedule an appointment and he came the same day. I would 100% recommend drain flo to any and all of my friends and neighbors for any plumbing needs.