Laura Killebrew

8 months ago

So glad I called David Gray Plumbing! They helped me before with a plumbing issue and did a wonderful job so was sure to call them again for this work. Needed a couple of faucets updated on a double sink vanity and the plumbing underneath needed to be redone as was quite old and leaking some. Adam and the gentleman helping him Eric did a super great job. They were able to come out right away and did the work so efficiently and with great quality. Left no mess, and the new faucets totally transformed the vanity and the bathroom. Highly recommend this company for any plumbing needs.

D H

10 months ago

Had plumbing technicians Adam Bryan and Eric out to replace a hot water heater today. We realized the issue this morning, called this morning and they were here by the afternoon. Arrived during a thunder and lightening storm, worked through a power outage from the storm, had to go to their warehouse for an item and come back during the storm, all to make our replacement happen today. I cannot thank these two professionals enough! They explained our issues, and asked about any other plumbing issues we may be having while they were here. Adam explained all our options and pricing in detail, (no pressure sales either, just my options for me to decide) and what they would be doing. County codes had changed since our initial installation, so the new codes were explained and the reason for them as well. This really gave me a sense of trust from the start that we had chosen the right company today for the job. At job completion, they explained how to properly care for, and extend the life of our new water heater, and went over the yearly draining instructions again, this time so I could videotape them for future. The pricing was extremely reasonable for the work done, and I really feel like they went the extra mile with valve replacements and insulating our pipes for us (that had not been done on our previous water heater). If you need a last minute plumber, highly recommend David Gray Plumbing, and if you are fortunate enough to get Adam and Eric, relax, you are in great hands!

Stephanie Fields

3 weeks ago

David Gray was available the next day. Eric, was knowledgeable, assessed the issue and explained additional work we were considering in the future. The issue was quickly resolved. If any other issues come up, we will definitely call them again.

Brad Cowen

6 months ago

Sarah in the office was very courteous and professional. They were able to get me an appointment for the next day. I received an email and text 30 minutes before they came out as promised and there was even a picture of Ken included to know who to expect. They came towards the earlier part of the time window which was good because the leak was bad. Ken was very knowledgeable and easy to talk to. The other tech Tim was nice as well. The install looks great.

Charlie “Bubba” Booras

4 months ago

Fernando Suarez has been to the house on two different occasions and has provided superior service both times. He is personable and professional. We plan to ask for him by name for all our future plumbing needs.

hilleri groves

4 months ago

David Gray Plumbing was excellent. I was very frustrated with the work I had already paid for, so it was a breath of fresh air when Frank came to my home, and on time. He was very knowledgeable and found the solution immediately. He examined each bathroom, kitchen, and laundry room to ensure there were no other issues, and gave me a thorough debrief of what he did, as well as pictures identifying parts of my septic system I couldn’t find/didn’t know were even present. He was gentle with my pipes, and I will definitely call David Gray again for all my plumbing needs.

Chip Glisson

4 months ago

The two technicians that came to our home arrived on time, were very courteous and solved the problem quickly. Very professional and did a great job.My problem with the “new” David Gray is the switch to flat rate billing. This exact job in 2020 cost $138 (indeed the technician had this in his records) but now with their new billing method it cost $584. This is a ridiculous amount of money to snake a clean out. It took the crew less than 30 minutes.I asked the office for an estimate when I set up the visit. They would not quote me a price as it must be given by the team in the field. This is rather sneaky because if all the toilets are backing up in the house are you really going to send them away when they come?It was completely outrageous. I was totally floored but what could I do? In the future I will find a plumber that bills on a time and materials basis.

Doug Howell

2 months ago

Keith and Caidon came to replace my hot water heater due to age and mostly insurance company required. They arrived well within the time slotted. Both men were courteous and professional explaining what they would be doing. The install was outstanding in all aspects. Ie. removal and install, drawing old tank, removal of old tank, power checks and leak checks. Unfortunately after a few hours a leak developed a sensor shut off water heater. Manually reset heater and going leak. Keith and Caidon returned and found mfg. install nipple not properly sealed causing leak. All in all the replacement was a success. Will recommend David Gray to everyone.

Renea Holmes

a month ago

He was a awesome came and did a great job replumbing the whole house! Worked hard the whole time got everything running great again. Made sure everything was cleaned up each time they left for the day. Highly recommend him. Thanks for a great job!

M Williams

2 months ago

Alonzo and Dino with David Gray Plumbing were very courteous and did an excellent job installing my faucet in the kitchen. They exhibited a great amount of knowledge.

Kimberly LaMonds

3 weeks ago

David Gray has amazing people for plumbing services. Recently we had to have some pipe replaced throughout house and had a follow up service today for slow drain. Joe A. is absolutely an asset to the company; he is excellent at his job both professionally, friendly, expeditiously, and informative during today's visit to clear up slow drain issue and during the re-piping process. Sean and Justin were very respectful, professional and considerate of us during the re-piping process. Marc also deserves a shout out as he is so knowledgeable about the process, explaining and helping us throughout all of this. Great job! Professional, friendly and very fair pricing.

Warren Durban

5 months ago

I had to have my sewer pipe replaced that ran under my off grade house that was built in 1949.David Gray’s plumber Jacob Ennius arrived on time at 8:45 am with his helper. They were very efficient and have previous experience with replacing old caste iron sewer waste lines under houses Both of them worked tirelessly under my house until they completed the job. They finished at 2:00pm.I have recommended David Gray to many of my friends. They are professional and diligent taking care of your plumbing needs. They also take pictures of their work after the job is finished. David Gray gives you a warranty for 30days.If you need help with your plumbing repairs call David Gray to save the day.They also have great Electrical Service.

Donna Bailey

4 months ago

Wow Factor! We had a home emergency having a sewer leak under the crawl space of our home. After explaining this emergency to two septic and plumbing companies, getting no return phone calls, waiting on hold for 45 minutes, speaking with inexperienced/rude receptionists, asking us for our cc# to make an appt., promising email confirmations that never happened AND not feeling comfortable with whoever would or would not show up…we called David Gray Plumbing.We are so appreciative of this professional business in Jacksonville. The very friendly and experienced receptionist named Laura put me at ease by acknowledging my worries, assured us David Gray company could take care of our problem, which was an emergency! She said they could get someone to our house sometime in the next 4 hours. Within 30 minutes I received a professional text, with our professional technicians name and photo and that he was on the way! Couldn’t believe it. A very professional young gentleman named Zachary came to fix our problem. He introduced himself, immediately got under the house, evaluated, explained the situation, made us feel confident with his skills and gave us a quote. Once we agreed he started the work and communicated with us along the way. Zachary finished the work, we effortlessly paid via credit card on his tablet and we are up and running by lunch time!David Gray Plumbing has reminded us that there are still reputable companies out there with talented people, working hard every day. We are grateful for their expertise, good customer service from the initial call to the end of the job. Thanks.

S Setterlund

5 months ago

Arthur was thorough, professional, provided quality work, did a thorough inspection around the entire house and answered all my questions. Because of their time here not only did they fix the initial issue but also replaced the main shutoff valve in the garage that was frozen. All served to bring me to a feeling of comfort regarding things that have been of concern for a long time. I will use this company again and I will specifically ask for Arthur if he is available.Very pleased.

Alice Gronert

4 months ago

Jimmy was very knowledgeable and helpful. He went above and beyond to get us the correct type of disposal which actually ended up costing less than the same model would on Amazon. He took the initiative to travel back to the shop to get it rather than wait for a runner. He was thorough and worked quickly and he wrote down the model and serial number so I didn't have to go find it when I registered the device. I highly recommend them and specifically, Jimmy.

Virginia Chasteen

a month ago

Dale and Blake were very punctual, professional and knowledgeable. They not only repaired my water heater, but also took the time to talk me through the issues we were having. We will definitely be using David Grey in the future.10/10 recommend.

Panayiota Ahrendt

4 weeks ago

About four weeks ago, I had David Gray come to my house to fix a problem with my washing machine. They were to unplug the pipes as the backup wasn't draining properly. Within three days, the problem resurfaced. When I called back for the company to come back, I was given a VERY HARD TIME and wanted to charge me again. After considering pushing, the company came back (at no charge) and supposedly fixed the problem. As soon as they left, the problem resurfaced. This time it was worse. My husband and I ended up calling another plumber. To say the least, what David Gray should have done to permanently fix the problem did not happen. The unplugging of the pipes happened by the other plumber who spent three hours to not only unplug the pipes but to fix other issues that were left behind by David Gray.While I had to pay extra for the other plumber, my problem has been solved.I will never use David Gray again.Note - make sure that when unplugging pipes that you use the snake properly and deep enough in the pipes as well as flushing out pipes properly.

travis goodstein

4 months ago

Cody did excellent work replacing my water heater. He diagnosed the issue and provided several reasonable options. Installation was quick and easy. When he was finished, he also helped me with a shower head in my master bathroom. I will definitely use his services again.

Stephen Pommerenk

3 months ago

Adam and Kobi assessd the situation, explained the possible cause, and were able to fix it. They were very thorough, professional. I asked questions and got straight answers and I liked the fact that they worked fast. If I ever need them I'd DEFFINITLY will call David Gray again !!!!!

M J

a week ago

We called David Gray for our kitchen sink that was stopped up and would not drain. The lady that took our call was very pleasant and helpful. She had a technician dispatched to our home immediately. Joe Andujar was our technician and he took great care of us. He was pleasant and a joy to be around. He was very knowledgeable and courteous. I would recommend both David Gray and Joe for any of your plumbing needs or issues. It was a pleasure doing business with this company. Great service. Great job!!!!!!!!!!

Tracy Byrd

5 months ago

Money for repairs is always hard to spend but I feel pretty confident with getting my new kitchen faucet and garbage disposal. In addition, Mark Harrison helped me with an outdoor faucet problem. I called this morning and they were here in about an hour. They also have some good advice for keeping our investments working properly longer. All in all, I’m really pleased and it’s so nice to not have those repairs still on my to do list. Thank you so much Mark and team.

Ray Dove

a month ago

Our most recent repairs included replacement of valves under the kitchen sink and in laundry room. In our laundry room, drywall had to be cut and we were a bit concerned that we would have to hire more help to repair and paint. We couldn’t have asked for a better job! Not only was it clean but he also put a panel for easy access for possible future repairs .In our past home, David Gray replaced our electrical panel, some wiring, circuits, installed a new hot water heater, added new light connections for ceiling fans, repaired sewer lines and replaced our shower hot /cold fixture. They do an amazing job and that’s why we continue to use them.

Mike Price

2 weeks ago

We had David Gray re-pipe our home. They sent Kyle and Josh out to tackle the job. These guys are real pros. Great attitudes and highly skilled technicians. They came when they said they would and did everything we asked them to do. Moreover, they left the job site cleaner than they found it. These two hard-working men exceeded our every expectation and are a credit to David Gray Plumbing. Outstanding performance and I would highly recommend them to anybody. These guys deserve a big, big pay raise!

Teresa Jones Hartline

a month ago

Cody did a great job of explaining his findings when he inspected our plumbing. He treated us like family, giving us good advice about changes we were thinking about. He was patient in answering our numerous questions. He worked quickly and efficiently after giving us estimates. He came earlier than we expected which worked perfect for us! We would gladly have him in our home again. Cody is someone we can trust.

Brandy Arnold

3 months ago

Adam and Kodi came out to replace my water heater and my two toilets. I like that the company sent a text with pictures to show who's coming which makes me feel safe. They were very professional and efficient. They cleaned up everything as They went and no mess was left behind. The toilets look great! The hot water heater is inside of a closet and they cleaned it up wonderfully! You get good value for your money and they even offer a membership program. They even help me unclog my bathroom sink. I would highly recommend David Gray for any major or minor jobs! Thank you Adam and Kodi for your very professional service!

Andre Robinson

a month ago

Arthur and his son did OUTSTANDING work and found the issue immediately. Very knowledgeable about the service and enlightened me on other annual services that I know will come in handy down the road. I hope I get them again if I must call this company again. I thank you guys very much and your work is very much appreciated. I feel like the customer service and great work made me forget about the price hahaha. Thanks Guys!

Julie McDonald

5 months ago

Fernando and Devin were very professional and very fast service. They gave us the estimate for the job for our approval before starting any work. Which I think is a great part of the service. This was very accommodating so that we knew how much it was going to cost upfront. They also discussed with us the David Gray Comfort Club Plan which includes Electric, Plumbing and A/C tune ups. Which we are considering. He also worked up an estimate for the future replacement work we asked him about. He was very knowledgeable and helpful. We have used David Gray Plumbing for plumbing and electrical work and always 100% satisfied. Thank you Fernando, Devin and David Gray Services.

Christine Williams

5 months ago

Outdoor sprinkler burst due to freeze, water was gushing into the air and elder homeowner did not know how or where to shut olit off. The service men were so very polite and right away they went into action and had the flooding stopped right away. They repaired the leak flow.These two employees were very good natured men, who assured me they would fix it right away! It is very nice when servicemen are so kind and helpful, especially when the person is older like meThank you David Grey Plumbing for employing these two fine men!Christine Williams

Shannon Boyd

4 months ago

So, can I just say I am so over the moon happy!?!? Four kids, two adults, two overflowing toilets, two showers with nastiness in them and not a draining sink to be had, we were desperate. From the office staff, Liz and Jennifer to name a few, to John the technician, we are so happy with the professional and kind service we received. They were able to send someone out to get things moving the same visit! John explained everything patiently and showed us what he was doing and why and also made it clear how to prevent the same issue from happening again. I can tell you, from the bottom of my heart that we are sitting comfortably now that everything worked out in the end, swimmingly. Seriously though, all the other companies we called were backlogged and honestly they simply stink. Do not delay. Call John Gray, like yesterday, if you have a plumbing issue. Now I am off to buy a new toilet tissue. These pipes are cleeeeeeaaaannn!!! Thank you!

Marty Hammontree

5 months ago

Come to find that flex line from Regulator to Gas Water Heater was left Hand threads. Robert, Tech, was able to figure that out, and also clean out all the soote and get me back in service. I called and Robert was here in 30 minutes. No emergency fees. Thank You David Gray Company. Great price too.

Hollee Sarah Herman

a month ago

Zach has been to me for a handful of different repairs. He is always on time, knowledgeable, super friendly, and gets the job done quickly and correctly the first time. I never hesitate to continue to call David Grey for all of my heating, cooling, and plumbing issues. I am grateful that they always send someone promptly. The call center folks are so nice and friendly too! You're never calling when things are going well, so it's important to have customer service people and service people who are helpful and knowledgeable. DG is the only place we keep in mind and recommend.

Latoya Wells

a month ago

Great timely customer experience! Highly recommended! After the fifth call this company came out within an hour and service request was completed within 20 minutes. Kat and her partner whose name I forgot was great.

Neil Klaybor

5 months ago

Was great but very expensive because of day after Christmas. They have changed their prices. 5 times as much as it was 2 years ago. I never got a receipt or email receipt. I was in a rock and a hard place but it is terrible business to look at you with a straight face ( me knowing I could only say no and not get my sewer line unplugged and either wait for another plumbing Co. or another day ) and tell me $717.00 to unplugged my main drain estimate. Took him at most 30 minutes in all including checking all drains and talking with me . I thought the final price would be much less because of the short time it took but was charged the full $717.00 Clean out was 15 ft away from his truck , I already had it ready ,no work to get to it or dig to get to it . I had already taking the master toilet off to get to the inside drain if necessary, he didn't need to because the clean out in front did the trick . I asked how much to re install the toilet and was told another $1000.00 so I declined ... yes , $1000.00 to install 1 toilet . 2 years ago it cost me $169.00 for same thing , same technician in fact . Not blaming him at all , he explained the prices were higher but this is crazy . Almost robbery.

Jenni Stackhouse

4 months ago

From my first call and communication Re appointment and response time, all was excellent. Orsen was so professional and went right to work evaluating my issues and presenting my options. I appreciated the time he spent explaining the issues. He had all the tools/parts to go ahead and complete repairs. Time and money well spent. Highly recommend David Gray and Orsen.

Camille Lewis

4 months ago

Way too expensive. They create more problems than there are. The electricians said I needed a whole new panel box to add 2 outlets in my kitchen. To do that cost over $5k. The plumbers said to hook up a faucet and disposal was over $1,500. And they said the drain line is too high which is thousands more… never a simple or affordable solution. I won’t be using them again.

David Dedmon

4 months ago

I am pleased with the installation that Allonzo and his helper did. He was professional and paid attention to detail. I will be using him with any plumbing issues in the future.

Rayna Godfrey

3 months ago

Zach was great! On time, personable and professional, and very knowledgeable. In addition to the garbage disposal replacement, he did estimates for (future) more complex outdoor faucet work that required creativity and problem solving skills. He went above and beyond.

Christen Melton

3 weeks ago

Mark and his teammate were so professional and nice! They went in figured out the issues, presented them to us and waited for our decision. They got the work done so quickly and very quality work too. I decided to have a new toilet installed and another person from the company had it brought out so fast it was crazy. They really are 5 stars.

Patrick Tietjen

3 months ago

I called around 9pm due to both my toilets were clogged and water was coming out of my bath tub drain. They were very friendly and professional over the phone. I got Frank as my technician and he got here in a timely manner and was super knowledgeable and friendly. He knew exactly what the problem was and fixed it within 40min tops. I definitely recommend David and grays plumbing and i would ask for Frank for sure.

M Smith

3 months ago

Patrick and his crew were excellent! They were informative, friendly, courteous and very professional. I don’t believe we could have gotten better service. Everyone I spoke with at David Grey was fantastic. From Alonzo, Dino, Robert and Amanda at the office to Patrick and the rest of the guys. They should be recognized for a job well done.

Carroll Starmer

3 months ago

We have used David Gray for years and have always been quite pleased with their devices. We called this morning and they were here by 11:30 am to replace a wax ring under a toilet and a lavatory stopper cable. Cory and Mathew were very professional, friendly and efficient. They surveyed the problems, described the work to be, with alternatives. We chose the fix we wanted. They did the work required, cleaned up and tested the fixes and were gone in and hour and a half. We have grown accustomed to this type of work from David Gray.Carroll

Cameron Applegate

2 months ago

We had a pipe break outside of our home and Fernando came to the rescue. He did quality work and answered all of my questions and concerns. I’m very happy with the service and how quickly he was able to come repair our pipe!

Mark Laszlo

a month ago

Roy was absolutely awesome! He was knowledgeable, professional, right on time, friendly. I highly recommend him and David Gray Plumbing.

Amanda Whetstone

2 months ago

I had a very positive experience working with David Gray. The customer service team was very responsive and quickly scheduled my service for the next day. The other companies I called were not responsive. Fernando was very professional. He arrived on time, fully explained my repair options and completed the job quickly. I would highly recommend this company.

Brooke Allred

4 months ago

David Gray charged my 85 year old father $526 to do a very minor valve change for a dryer hook up. The technician was at their house for less than 45 mins. There was nowhere on the invoice that explained the $500 charge, just that the parts were $26. When I called to get an explanation of the charge, the first question they asked was “did the technician tell your father about the price before, and did he sign the invoice.” He did but he was not fully aware of what he was signing.I am extremely concerned about companies taking advantage of a situation. There is no reason a minor thing like this should be this expensive. Be careful not to be taken advantage of by this company.

Lindsay Ott

3 months ago

Well David Gray Heating and Air might be great but the plumbing side not so much. $69 just to get an estimate on how much to replace a standard toilet on a ground level? Are you kidding me? That’s insane. I’m sure I can find plenty of reputable companies that will give me a free estimate.

Mary Reiutz

2 weeks ago

Cody was a star. He was kind and very professional. He got the job done quickly and he even repaired our house masonry!! This young man also went the extra mile for us by looking at our water filtration syatem and advising us on filters. THIS IS OUR FIRST TIME USING DAVID GRAY AND WE HIGHLY RECOMMEND THIS COMPANY! They have earned a new customer tonight! THANK YOU CODY!

Tony Olson

a month ago

The plumbing technician David was at my house within an hour after I called David Grey for a plumbing issue. He was extremely professional and very knowledgeable. I would recommend David Grey for any problem you may have with electric, plumbing, A/C and whole house generators. Great customer service!!
Thanks!

George Harms

a day ago

Valve not replaced Note: 3 emails without a single response.On 04/11/2023 I called David Gray Plumbing and advised exactly what I needed. I advised that the most important part was replacing the old hot and cold valves. I also advised that I called David Gray because I had cooper pipes and the job may be more difficult due to it may involve sodering. I also advised that I wanted to have a new faucet that I already purchased replaced and I would also need supply lines since I was not sure the size of the new valves would take.I was happy that a technician was able to come out that day since was just trying to get on the books for the service. The technician arrived and looked at the faucet and then 3 way called myself at work, my wife that was there, and the technician. I was advised that estimate would be a little over a thousand dollars to do everything. I thought to myself that was high and the cost must be coming from installing the new values and having to work with the cooper pipes. I did approve the service. When I came home everything looked and worked fine. When speaking to my wife about the cost of the service, I asked my wife if they shut off the water from the valves in the garage or out at the street. She advised neither and they the turned of the valve in the bathroom. It was then that I discovered that the valves had not been replaced at all.If this is true that mean that I was charged $1,097.74 for 2 supply lines and labor to remove and install a faucet and the job that I called for was not completed.I did receive a receipt however it was not itemized so I do not have a way understand the charges.I wanted to first ask for a detailed invoice so I can understand what exactly I was charged for. This will also verify if I was charged for the valves and installation I originally requested.I just want what I called David Gray (A skilled plumber) to do.

Dorothy Gordon

3 weeks ago

Excellent, Excellent, Excellent, very fast and efficient. I appreciate his concern for my situation. He listened to my problem and current situation, worked on it to find a solution rather than say 'Sorry, I can't help you.I've had this Gentleman as a serviceman before and again his work performance was very fast and efficient. He certainly deserves a promotion.Thank you for your service.

Trina DeLoach

4 months ago

I had several repairs that were needed in a short oeriod of time less than a week from Christmas. Repair crews were polite, helpful and went out of their way to make it as painless as possible. They did a great job.

Carrie Vanduzee

4 months ago

Our technician was very professional and gave me several options on the job that needed to be done without making me feel a higher priced option would be better. My absolute Favorite thing is a text was sent showing me the technician’s picture. It made me feel more comfortable having a service person enter my house.

C Adams

2 months ago

Appreciate quick response. Techs were professional. Have used Grays for many many years but prices have gone to flat rate per item and price to replace a spigot was just under 400, which I thought was high, but needed repair done since was connected to house water and couldnt just turn off and shop around. They snapped pipe in process (apparently a possibility they'll warn about in future) but did credit back charge for tgat repair.

Katherine Lyon

a month ago

Ken and Christian were very professional and calm. They fixed my toilet issue which caused a leak. The double checked the repair and followed up on a secondary leak in the same location and found a hugely cracked cast iron pipe and replaced that also. They were very neat. I will recommend David Gray services to every one and Ken and Christian in particular. Thank you.

Amanda May

4 months ago

The guys were great. On time and fast. We had another company tell us we would have to replace the waste arm which was very expensive and they had it fixed in 30 minutes. I will definitely use again

Lechita Evans

a month ago

The Company was able to send a technician out immediately to handle my needs. Once he arrived, he realized that my elderly father and his care taker was wearing a mask and asked if he should put one on. I was very appreciative of that. He finished the job in a timely manner. The company immediately followed with a phone call about my service experience.

Marcia Robinson

3 months ago

The Technician was on time, did the evaluation and proceeded to explain the findings and the options I had. Upon approval the work was completed totally to satisfaction and quicker than expected.The technician kept me abreast every step of the process. Wow, at the end of the marvelous job, the workspace was cleaned thoroughly. Awesome company.PS. I was always reluctant to go with this company because of a preconceived idea that I could not afford to. How wrong I was. The fact is the quality of the job far outweigh the cost.

Herbert V. Manila

5 months ago

John Arnold is awesome. He is very professional and knowledgeable about his work. He also takes the time to educate his client. David Gray should employ more people like him.??

Benjamin Kujawa

3 months ago

John was a great technician and knowledgeable with my questions. He quickly resolved my drain clog that was too far back for me to do. He was very respectful of my place and concerns. Thank you again for your help.

Jody Yarbrough

4 months ago

I called David Gray at 9am non emergency due to a leaking Garbage disposal. By 11am same day it was fixed. Cody and Matthew did an excellent job diagnosing and fixing the situation, we would not hesitate to call David Gray again for future needs.

Toni Bravo

3 months ago

My only complaint is the livetracking app. It did not give an accurate time.From Sarah to Frank their customer service is spot on. You can truely see that they indeed have the customers interest in mind. Sarah helped me understand the plumbing lingo and helped me get set up with what I needed. Frank was the tech dispatched to our home. I feel like he really went above and beyond to see that the problem was resolved. He also took time to explain what was wrong, what he did and how we can avoid it in the future.Thank you for your help!

shawn glisson

6 days ago

You ALL Rocked! From customer service and quick response, to Michal’s absolute professionalism. He knocked our issues out of the park in very short order, and did so with the utmost professionalism & service. Whatever you are paying him, it is not enough! My mom commented on the experience tonight with family, and she has already noted on her calendar to have you folks come back out in December to flush out her hot water heater, but only if you’ll send Michal to do it! :)Thank You ALL, for taking care of my mom! We will definitely call on you again, AND recommend your company to our neighbors, family and friends!

Laurie Denman

a month ago

Katia and Brian were VERY helpful at getting to the potential root cause of no water pressure in my home from my well and pump. Turns out it is one of two issues surrounding the pump and David Gray doesn't work on pumps. However, they did join my phone call to my pump company to explain their suspicions and did a thorough check of my water treatment system and hot water heater to ensure they were not damaged or involved in the issue. Highly recommend David Gray if all their tech persons are as good as these two lovely people were.

Scott K. Niederwemmer

3 weeks ago

Keith did a great job fixing both of my shower handles in my two bathrooms. He showed up on time, provided me with an overview of the work, let me know of possible fixes in the future, and also ensured me that if I have any issues in the future that David Gray will be able to assist. I definitely recommend Keith as your plumber from David Gray. Thank you Keith!

elnora bullen

2 months ago

Called on the weekend discovered the water heater in the garage had a major leak. They came out the same day unfortunately I needed a new water heater our system was 18yo but the price was reasonable. 10/10 would 100% recommend!

lisamr5

a month ago

Mark and Christian were very professional and knowledgeable. I wouldn't use anyone else. Mark has been doing plumbing work for us for years. He's the best in the business. He knows everything about his profession and takes pride in his work.

Billie Josey

3 months ago

Arthur was AMAZING! Because of him my wife and I will trust David Gray with all our home repair needs...I hope we get him every single time...please keep him as long as you can.... he is a HUGE asset to your company

Joseph Soltes

4 months ago

The whole experience was a great as a mainline leak under our house could be. Jerry was on top of everything he said he would be and the technicians that they sent out both times were friendly and talented workers. Thanks for getting our plumbing fixed and taking the time to do it right.

Romer Andy

2 weeks ago

We had Major water leak in our slab.David Gray Plumbing, in particular, Eric, Matthew and Jose were outstanding.. We repiped our whole house overhead in the attic. It took 7 days but this crew worked nonstop. They were very professional, nice people. Knew their jobs well and we are very satisfied with the finished product. We would highly recommend David Gray Plumbing to anyone. Fran Molla Andy Romer Palm Coast, FL

Eric Mayhew

a month ago

Allonzo and Dino were awesome. They arrived within 30 minutes of my after-hours service request, assessed the situation, and got to work. Without them, I would've had to use the gym to shower.

Larry Sharpe

3 months ago

Brad and Theo were the best. Determined water heater need replacing and explained why in a professional, coherent manner. David Gray is lucky to have these 2 men in their employ. Thanks guys!

Rodney Lewis

a week ago

At about 10pm I heard a hissing sound coming from my master bath. A valve had broken and water was begining to fly everywhere. Luckily I hand a shut off valve installed about 2 years ago by David Gray and the installer showed me how to shut it off. This alleviated a host of damage. I called David Gray in the morning 8am and a plumber by the name of BRAD WATERS came over by 10am . He assessed the situation immediately explained fully what needed to be done gave me a quote and began the work. Brad was nothing but professional throughout the whole process and I am more than pleased with his service and David Gray as a whole. A customer for life !

Judy Johnson

4 months ago

Had a problem with my garbage disposal that died the day before expecting guests. The office team arranged an appointment that day. The technicians, Josh and his coworker arrived on time. They provided quote/options before proceeding. Then promptly replace the disposal. They were polite, efficient, cleaned up after job completed and were very patient with my dog who felt the need to supervise the job.

Teresa Snoddy

a month ago

I hired David Gray to replace a Moen shower cartridge and am VERY DISAPPOINTED in that experience. I am fairly certain that being a single woman homeowner without first-hand knowledge of the repair involved I was definitely taken advantage. I was charged $635 for the replacement (and the tech did not have to go through the wall to replace the cartridge). Since that time, I have spoken with several other reputable plumbing companies and was told it was certainly not a $635 job, but rather $400 would be a high end cost. Since he was in the shower working I asked him to screw on a new showerhead that I had on hand. Maybe this would account for the extra $200! I called and requested an itemized invoice since the one I was given did not include a breakdown of costs involved and was informed by David Gray’s employees that they were unable to give me anything else. I will not use this company again and let others know about this negative experience.

D H

a month ago

Arthur and his son were great! They remedied my emergency water repair with skill and top professionalism and also informed me alone every step of the way. They even were kind and gave treats to my dog! Would highly recommend and give Arthur and Arthur Jr. the highest rating possible!

Tiffani Blackman

a week ago

Eric cane explained to us that he would have to snake the drain. And he also used the camera to find the blockage made us aware that we needed to contact the city. He was very professional. He was very kind and I will use David Gray again and again.

Stephanie Perez

2 months ago

Scheduled service for a leak I have in my laundry room on a Saturday. The receptionist took all my information including my address and booked me for Monday around noon. I waited all weekend only to receive a phone call around the time of my actual appointment that they do not service my area. Why take my address and make me wait to cancel the day of. Extremely unprofessional. Don't care how good a company is this is unacceptable. Now I have to wait again for someone to come service me.

Nicole Story

3 months ago

The plumbers were nice and seemed professional but they charged well over $4,000 to repair a hot water heater. Quoted me for a slab leak repair then figured out it was just an old water heater leaking so added more money on for the most expensive 50 gallon hot water heater for a single outside faucet. Never did a slab repair as there wasn’t one. Could never have imagined they would charge so much for a ground floor old water heater. $4,188.05 total invoice and wouldn’t even credit back the $69 “service call” as they had said they would for using their services. Complete rip off! Do not recommend unless money is of no factor to you.

Tina Jones

a month ago

Called and made appt for backed up drain. Called back to see if they could come a day sooner because of work schedule. Accommodated us. Texted before arrival. Right on time. Reviewed situation. Gave quote. Which was fair price. Fixed the issue within a matter of minutes. Solved problem and gave a 3o day guarantee. Gentlemen was professional, courteous, very pleasant and explained what needed done and set about doing the job. The office even called and checked after he left to make sure everything was done to our satisfaction. This was the best service we've had in a while with a business. Will recommend to others.

Lynda Lester

2 weeks ago

I appreciate that David Gray Plumbing had someone here within 2 hours of my call. The technician, Roy was pleasant, a good listener, explained what had caused the leak & what the cost would be and replaced the garbage dispisal quickly & efficiently.

Ken R.

a month ago

Allonzo and Dino from David Gray Plumbing did an OUTSTANDING Job repairing my toilet leak. Not only were they Extremely Professional and On-Time, the repair bill was less than the competition, and they were much more responsive to my needs. 5-Stars all the way! Do Not Hesitate to call David Gray Plumbing, and their All-Star Technicians.

Robert Wood

a week ago

John was delightfully friendly and professional. We asked lots of questions and he gave very informative responses. We will be using David Gray if necessary in the future and likely request him.

Heather Reis

4 months ago

Frank came out to service us originally and provided excellent service. He answered all of our questions and thoroughly explained the problem and solution. We will definitely recommend using David Gray Plumbing in the future.Updates: Had another plumbing problem that needed attention. Don was polite and professional. Was able to quickly identify the problem and provided resolution to meet our needs. We will continue to use David Gray plumbing and definitely recommend!

Ellen Bushnell

2 months ago

Received fast, courteous and professional service from my initial call to final repair. The technician was knowledgeable , professional and explained my repair options offering quotes for both. I’m very pleased with David Gray and highly recommend them.

Cheryl Fromularo

4 months ago

This is an outstanding company to work with! Although it takes a little effort on my part, I can schedule a Saturday repair service. They are on time, polite, professional, and are straightforward about the cost to me. I would not call anyone else, and neither should you!

Christi

2 months ago

Had plumbing issues. My technician was Joe Andujar. He had been at my house before. As usual he was professional and thorough. He found the problem and fixed the issue. He recommended what we needed for future use and explained what should be done. Joe is a positive representative for your company.

Lisa McKenna

a week ago

John was fantastic to work with! Extremely knowledgeable. Great to have in our home. Will request John from now on (repeat client). Thank you for sending John!!

Randy Walag

3 months ago

First visit seemed to go smoothly. They were here less than a hour and said everything looked good (not cheap). Two days latter and the sewer line backed up again. They came out at no charge, but I am not confident they fixed the problem.

Shannon Spinner

a week ago

Arrived on time, gave us multiple options, and spoke about ways we could save money. They worked fast and got it done on the same day. Great experience overall.

Andres Salim

5 months ago

Melissa at the office was very helpful and she was able to send someone over to my place for same-day service. Sammie was an awesome plumber who did a great job. I called for a plumbing emergency. My mother-in-law suite was being used by a friend who is undergoing cancer treatment at a local hospital. The sewage from the suite gets pumped out to city sewage via a sump pump. Sump pump stopped functioning so toilet was not working. Sammie came and assessed the problem, had a runner bring the appropriate pump and changed it out in a reasonable amount of time which is important when you are paying by the hour. Great service all around.

Parker Gailey

2 weeks ago

John Arnold was my tech. He did a great job not only fixing the issue, but was incredibly helpful on explaining ways to avoid it in the future. Explained everything in detail and was very thorough.

Susan Johnston

3 months ago

Alonzo and Dino were very professional and personable young men. They were most helpful with all of our questions regarding our plumbing repair and we will most definitely be calling upon them for any future needs.

jan kenny

3 days ago

John Arnold (from David Gray electrical plumbing heating and air) diagnosed our problem and solved it. He did so in a very professional yet personable manner. He additionally offered advice specific to our home’s structure which will keep the systems running properly.

Lois Haynes

2 months ago

Price outrage. $694. For a half hour of work. Shouldn't have to pay a service fee for them to come out to give you a quote. Just to unplug the main drain because of toilet backing up. They have you though have to be able to use the bathroom.

judy soucek

2 months ago

Our guest bathroom toilet started leaking water and backing up into our bathtub. Joe Adujar was very professional. He explained everything that might be causing the problem. He used the camera to assess the problem. He had to run a snake through our roof vent and fixed the problem. Very satisfied.

Sandy Hale

4 months ago

To begin I was sent a text with a picture of the service person and that he was on his way, which was great! Ken and Tim evaluated the situation and explained what the problem was and what was needed to fix the problem. Water heater was replaced very professional and completed faster than expected. Job well done! Would definitely recommend Ken and Tim with David Gray Plumbing!!!! Thanks guys!

Sally Constain

5 months ago

we called to inquire about a replacement electric water heater. Within about 3 to 4 hours, we had an excellent heater perfectly installed. thanks to David Ford and Christian. The work was professional and clean, as well as reasonable .
Very highly recommended.

JULIE N

3 weeks ago

Roy was wonderful!! He was personable and professional. He stayed to assure the repair was working!!! Great price for a Friday afternoon emergency!

Debbie Hegland

2 months ago

Mark did a great job diagnosing and fixing the problem. Appointment communication was excellent. From start to finish professional, friendly and knowledgeable.

Donna Calvin

2 months ago

David Gray Plumbing’s staff was very efficient and their technician Zach Kaufman did an excellent job diagnosing and replacing our water heater. He was here very quickly and a new unit was delivered within 45 minutes, from their warehouse. Zach had it installed and set up very soon after it arrived. We highly recommend David Gray Plumbing and appreciate Zach’s professional service.

Nicole Arbour

3 months ago

Kat and Christian did a great job fixing my guest toilet's flow valve and my jammed garbage disposal. Both were very nice, polite, informative, and fast. Wonderful!!!!

Casey Rowland

2 months ago

David Gray To Rob The Day With Flat Rate Billing!!! One customer paid 1k for plumbing and electrical on a dishwasher. The reviews are only good because the liberal owner pays Google to take off bad reviews, or lies to them about whoever wrote the review. You ask how I know this. The employees of David Gray are looking for new jobs , because they feel they are ripping their customers off. The blue collar work field is a small world! Please anyone that reads this. Take your work elsewhere, or at least get a few estimates before you settle for a company that does not respect your hard earned money!

Margaret Amelia

a month ago

David Gray was quick to respond to an issue we had in our home just after we moved in. Our technician, Josh, fixed the problem quickly and had my washer back up and running the same day! We would definitely call again if we needed anything else.

Elaine Silliman

5 months ago

Our shower temperature was scalding, leaving us unable to shower. Robert from David Gray was sent immediately. The cause of the exceptionally hot shower water was not clear & Robert had to analyze a number of possibilities. It took several hours over two visits to isolate the problem & fix it. He was persistent in his approach. He also replaced a faulty bathroom faucet. Overall, Robert was professional & demonstrated an excellent work ethic. We are pleased with David Gray & certainly will continue to call on them for plumbing needs.

Elaine Tisdale

4 months ago

I have used David Gray for over 20 years. I didn’t know the real problem but the plumbing professional arrived within an hour, found a hole in outside water pipe. Arthur is very professional, found the leak was it was repaired quickly and problem resolved. Very pleased with Arthur and his knowledge and professionalism. Would definitely use him and D. Gray again.

Fred Smith

3 weeks ago

Both Mark and Tim were on time and the job looks good. (Hot water heater). I’ve used David Grey for several jobs and they always got the job done well, and quick.

Jasmine Taylor

3 months ago

Roy was excellent. We had a flooding emergency and called David Gray. Roy was to us in an hour fixed the problem in 30 minutes and was incredibly helpful in telling us what he did and how we can be aware in the future. Will definitely be using David Gray again and requesting Roy specifically!

Nicole Rivera

2 weeks ago

Technician Adam was professional, courteous, on time, he explained exactly what was required and why, and did an amazing job with the repairs. Definitely recommend David Gray!

Jamie Saalfield

4 months ago

The tech that came to my house was very knowledgeable and professional. She was able to make a repair that others were not able to. I highly recommend this company.

Tom Bonanno

a month ago

I did not stand over your employee to watch him the toilet had problems it only took them a short time and the toilet works fine now Zach did a great job I definitely will use David Gray on all my issues that they handle I've used them before they did a great job both times thank you David Gray

Saundra Fisher

3 months ago

Highest caliber technician. He was very good. Extremely responsive. Took the time to listen and did an excellent job. Best encounter with a service person ever. Definitely recommend.

FLORENCE P.

4 months ago

Overall did an excellent job repairing a pipe that was broken by a Best Buy technician while installing a washer. I will surely use David Gray in the future, particularly if they send Adam to do the plumbing work!

Eric Alfaro

2 weeks ago

I've used David Gray multiple times and always been happy with their professionalism and quality of work. Today they came out (same day I called) and quickly identified source of a leak and repaired it. They are my first call for plumbing needs.

Clifford Capley

5 months ago

John showed up on time was very personable as well as professional. Quickly located a large clog in my main sewer drainage and was able after several attempts to clear it. Then used camera to insure pipe was good and not compromised and that it was clear. Thank you for outstanding service!!!

Ellen Golombek

3 weeks ago

Joe was amazing. He knew his stuff and took care of things expertly and quickly. Kept me informed the entire time on what was going on.

Karimah Jackson

4 weeks ago

John Arnold took care of our drainage issues asap. He was professional and informative. I'll be using David Gray for all of our plumbing needs from here on.

Ray Hummel

a month ago

I highly recommend this company to everyone with a plumbing problem. Our service tech Roy was outstanding, very knowledgeable and professional.

Marnie White

2 months ago

Arthur was professional and couresy and the responded quickly to our problem. Would use again. My husband enjoyed joking with him about the injuries of our misspent youth.

Rob DuMoulin

5 months ago

Excellent same day service. Frank was my technician. He notified me via text, then called too. Highly professional and did an outstanding job diagnosing the source of my leak and fixing it.

Vicki Withrow

2 months ago

David Gray Plumbing booked my appointment for the same day that I contacted them, was extremely knowledgeable and quick to help. My leak was fixed within a couple of hours of arrival. Thank you!

Lance Hush

3 months ago

I am very happy with David Gray Plumbing, and their plumber Eric Myers, and will definitely use their services again. This was my second experience with David Gray and highly recommend.

Desiree lores

a month ago

Eric east professional. Very proper, efficient, and hardworking. Hardworking meaning no breaks, no water break, no procrastination, straight business like. They don't make him like this anymore. Amazing work ethic!

Margaret Morford

a month ago

Cody came to our house and did a wonderful job of installing our new water heater. He was able to come earlier than scheduled and was able to install the water heater quickly and efficiently.

Daniel Marlowe

4 months ago

Complete re-pipe thru attic. Very smart team, very nice, very friendly. Awesome job!! Highly recommend!!

Chelsea Holmes

3 months ago

They were able to come same day and replace our master bathroom toilet. Very quick, professional, and well done job. We haven’t used any other company since buying our house last year. Great company and multiple good experiences

John Relihan

2 months ago

Keith Brick with David Gray Plumbing was great! He did great work and was very responsive, on time and very professional. Highly recommended!

Dran Harrison

3 months ago

Cody and Mathew were very knowledgeable and explained the process with different options to replace a water heater and decommission an old water treatment system. They also repaired an upstairs shower faucet thatched been broken for years. I highly recommend these guys and appreciate their patience and quality work!

Cindy Graffenius

2 weeks ago

Very responsive. Great communication, including text before arrival that includes picture of employee and gps tracker to show how far away the are. The repairmen, Arthur and Arthur Jr, as well as Melissa answering the phone were polite, quick and informative. Their service was like the Chick-fil-A of plumbing. A+++.

Lori Lake

3 months ago

Technicians ( Brad and Jeremiah ) did a wonderful job removing and replacing our water heater. They are knowledge and very professional. Would highly recommend David Gray Plumbing Electrical and HVA.

Aurora Curri

4 months ago

Fernando was great. Very professional and experienced and was able to help us and give us all the information we needed on our new water heater/how to maintain it.

Roberta Collins

2 months ago

I had not been able to get hot water in my shower. The valve needed replacing. The cost to replace was well over $550. Service was great but extremely overpriced for my budget. Would have been in the $600 had it not been for discount. I had clear caulking and would have preferred clear but got white.

Matt Blank

3 months ago

Techs were very professional and very friendly, and did a great job on my repair. Will definitely use David Gray again!

Cherilyn Armstrong

3 months ago

Very professional, quick same day service. Technician Arthur was very informative and and provided additional info on other services and home plan. Highly recommend David Gray

M J

3 months ago

I scheduled an appointment online and the technicians arrived early the next morning. The technicians were Alonzo and Dino; they were extremely knowledgeable, professional and friendly. I would definitely recommend them for all of your plumbing needs.

Celia Shanahan

3 weeks ago

Recently used this company to hook up our water/ice maker in our new refrigerator that Lowes did not do! Courteous, quick, high rate service and a great attitude!

Sharoon Akhtar

4 months ago

I had a broken cpvc pipe in the kitchen. They gave me most competitive quote, and quickly finished the job. Katia was the plumber for this job. With her colleagues help she quickly finished the job. The team of duo was courteous, respectful, and Very professional. They cleaned the mess after they were finished the job and emailed me the paper work. I highly recommend their service.

Anastasia W

a month ago

A technician was in the area and able to come by earlier than appt time. Michal was great, very friendly and thorough with his work. I would definitely call them again.

Kathy

2 months ago

Had to have plumbing vents cleared--the washing machine one. Service was great. Very polite and professional. Even had some ideas of what we could have done to prevent this happening every 6 months or so!! Now THAT is good service! Eric, you're the best! Have used David Gray for decades and will continue to do so.

Sandra mathis

a month ago

Awesome experience, every time. Brought my 1995 home completely up to date with new water intakes, valves, kitchen drainage and toilets. Many thanks.!

Charles Buggs

a month ago

Technician was respectful ,showed up on time and informative about all the work performed. Informed on how to clean pipes and keep from clogging. Answered questions asked and attentive to situation. Thank you

Debra Bell

a year ago

Mike was great. However, I was not pleased with the service received within the company. My waste pipe was supposed to be scheduled for December 27, 2021. No one showed up and I had a gaping hole in my front yard. I had been living with the hole since December 17. Someone dropped the proverbial ball. On December 29, the plumbers discovered a break in my line and JEA's. They worked 4 hours and waited 2 hours for JEA to show up. Not only did JEA show up, they fixed my drain line. Now here's where the David Gray service totally tanked. Chris Cordova is the estimator for my job. I made multiple calls to him for my invoice. He was rude and impatient. He complained about the call volume. I asked for my bill for services rendered on January 13, 2022. Yes, it took this long.. Chris said he wasn't going to charge me since JEA made the repair. I stayed that I needed it in writing as I did not want any liens on my property. He became angry. David Gray, why employ an estimator who does not want to do his job? I just wanted my invoice and to pay for work that had been completed. I paid $750 for the use of an excavator and two men at $150 each.If you are dealing solely with the plumbers who are actually completing the work, use David Gray. If you need the services of the estimator, be prepared for some frustration.

Bruce Terrell

a month ago

Arrived on time, gave a quote before doing work and did an excellent job at replacing pipe and fittings! Would definitely use them again!

Chad Ethier

8 months ago

Joe Andujar was excellent! He went above and beyond my expectations (literally.. he got on the roof). He was professional, honest, and efficient. David Gray is a great company to work with. I’ve hired them 3-4 times now for two different homes I’ve owned. They are responsive when you call, they get out to you quick, and they are effectively fast at what the do. No complaints here, and I will advocate for David Gray and Joe for the help they provided.

A T McCulloch

8 months ago

We couldn’t have asked for a better experience with our water heater replacement. Rafael and Robbie are an excellent team - professional, personable, and attentive to details. They arrived on schedule, completed the installation timely, and left the work area cleared of all debris. I will definitely call David Gray whenever I need future plumbing repairs.

paul nelson

6 months ago

Fernando and Dino were awesome. They both very patiently sat with me and explained everything down to financing. I am so grateful for them. They even found a water shutoff valve I didn’t know I had! Excellent work.

Riichard Connell

3 months ago

Mr. Freece was very pleasant and a pleasure to work with. He was informative and had out drain fixed in a jiffy. Thank you me Freece for great service.

Scott Sanders

a month ago

Adam was very friendly and professional. He got there in a timely manner even though it was after hours and he was across town. Broken pipe outside was repaired and water is working good.

Shelby York

7 months ago

10/10 highly recommend!!! As a first time home buyer and a mother any plumbing issues can be very stressful and scary however with their great customer service skills from the first call made all the way to the amazingly respectful tech who came out! John was great! He was very professional, very respectful and did an amazing job! Thanks again!

Leonard Leblanc

7 months ago

I am very impressed with the service I received from David Gray Plumbing. Office personnel was attentive and a pleasure to speak with and Jason did an outstanding job diagnosing the issue, providing options, and getting the job done in a timely and professional manner. For plumbing services I highly recommend David Gray!

raymond tucker

5 months ago

Eric did a fantastic job getting our kitchen sink working again. He explained what he was doing and was very knowledgeable in his job. I would highly recommend Eric for any plumbing needs.

Ann Fraser

2 months ago

They installed a new hard wired dishwasher and installed a water line to a new refrigerator in garage ! They cleaned up all the mess and were professional and. Very polite! Excellent service !!!

Christopher Cox

a month ago

Zach our service tech was timely, efficient and extremely professional in the replacement of the water supply shut off valve and removal/installation of our new dishwasher. Kudos and 5 stars to Zach's outstanding service.

Edrie Wellington

7 months ago

Called around 2 and they were able to send someone the same day. Eric and the gentlemen that was with him were very polite and professional. What started out as a toilet repair ended up being a replacement. Once the toilet arrived the two got busy installing it and cleaned up after them selves. I would recommend David Gray.

Nicole Quezada

6 months ago

Fernando came out within a very short amount of time from when we called. He found the leak in our yard. The whole pipe needs to be replaced but that will take some time. He did not want to leave us without water for the weekend or the upcoming week. He was able to get a temporary fix for us. He was very polite and professional the whole time he was here. We will definitely recommend David Gray plumbing to others more specifically Fernando. Thank you!!

Chris Powell

6 months ago

David Gray was able to provide non-emergency service same-day. Ken and Tim arrived on time, walked me through the solutions to my issues, and were able to provide the cost of service on the spot. Work was done professionally and in short-order. I’ll be contacting this company in the future with any plumbing needs.

Cheryl Quaintance

5 months ago

Upon my request, David Gray came out and inspected our pipes. Jerry said no when we asked if we needed new pipes where as a competitor told us we needed pipes! With that being said, we used David Gray because of their honesty. Robert came out to do a less intense job. He was always pleasant and patient with my hectic schedule. Thank you Robert, Jerry, and the David Gray team :)

Carol Brown

7 months ago

As always, your staff knew that Ive been dealing with your Company since the late 80’s upon receiving my call. A real nice fellow by the name of Joe Andujar came on time today and fixed our drainage problem from the washing machine. He is so polite, punctual and has good problem skills which he described to me what he was doing. He certainly provide a wonderful customer service while building a reputation of reliability, honesty and versatility. Thanks to David/Gary Gray company and Kudos to Joe Andujar! Dr. Brown

Madison Gourde

5 months ago

Arthur (father) and Arthur (son) were both friendly and professional and answered all of our silly questions. Great company, and did a great job. Would love to do business with them again!

Caroline Sampson

5 months ago

We were collecting estimates for a full replumb, and it was becoming urgent. The estimator (Mark) laid out a plan to do the work in several stages. Then he got Frank out here really fast to fix our immediate problems. We are SO pleased with the service!

Robin Davis

a week ago

Team was on time, explained fees, did an excellent job and were neat and clean in their personal appearance.

Tomeka Moore

7 months ago

Alonzo and Dino came to my home today. They were extremely professional and fast! I overlooked David Plumbing in past instances because I’ve heard they were not the cheapest. Alonzo and Dino made all the difference! I was impressed with them and their work. I will spread the word and definitely utilize David plumbing for any future plumbing needs!

Cynthia griffin

7 months ago

My garbage disposal starting leaking on Wednesday evening. I went on line and was able to schedule an appointment for the next day. I love the fact that I was able to schedule without having to call their office. After scheduling I received several calls from their office confirming my appointment and updating me on their status. The technician was prompt and did a great job. I would definitely use their services again. Great customer service.

John Cappello

4 months ago

The tech came and did excellent work installing a bidet toilet. They totally robbed me but. Price was ridiculous. Would never use them again. Three stars all for the tech who did a great clean job.

Andrew Clayton

5 months ago

So thankful for Adam and Kobe and their compassion and timeliness to help fix my home. They recognized the issues and stayed as long as needed to make it right. Can’t say enough thanks for those guys.

Anna scott

6 months ago

Joe was at our house within hours of the initial call in. He was great! He quickly diagnosed our problem and fixed the issue fairly and quickly. We absolutely recommend using David Gray and we will be requesting Joe. Great company!

Sharika and Rico Dawson

6 months ago

Andrew came out and fixed my electrical issue and explained to me clearly what I needed to do in the future. David Gray has always been one of my favorite business. Customer service is awesome and work is top notch. Definitely a happy customer.

Ivelina Georgieva

5 months ago

Great service and very professional! Fernando helped us identify the settings of our water heater and shower valve were incorrectly set by the previous vendor.

B and C Daly

5 months ago

Refrigerator water shutoff valve broken. They showed up in a timely manner, understood the issue and provided a price and then began work. The team was competent and completed the job quickly.

Joel Moss

4 months ago

Kat and Chritian were punctual and professional they work well as a team and a great assets to the David Gray organization. The office personnel are polite and responsive. A great experience!

Fran Creamer

5 months ago

David Gray’s Electrical, Plumbing, Heating & Air is #1 for all your needs- we used them for our Plumbing issue!!Let’s start with an app that lets you know within your 4 hour window…. How far away they are to you!! Wonderful!!Kat and Christian arrived, not one but two knowledgeable people- listened, problem solved, communicated, and delivered!Couldn’t be happier and strongly recommend!!Thank you Gray’s Plumbing and thank you Kat and Christian!!

Elizabeth Rando

4 months ago

Allonzo was great. Quick and efficient, he and his teammate got the job done quickly without and trouble. He explained everything and was very helpful. Will use them again.

Nicholas Primrose

6 months ago

Brendan with David Grey quickly came out after hours to address a leak. He provided a good explanation of the problem and how to best fix it. We appreciate how communicative and quick he worked to solve the leak.

Sara Chalue

6 months ago

Fernando was amazing. He came to repair our leak to An outside pipe. He not only explained what was happening to the pipe but he talked me through what he was going to do. I would definitely ask for Fernando next time we have any issues. He was prompt, polite & didn’t mind my nosey toddlers :)

Anniie Bee

4 months ago

Would definitely use this service in the future Don was very professional and did a great job ? I really appreciated that they sent a picture and name of who was coming first and also don gave two options for pricing which is also a ? for giving options

Kathleen Thompson

4 months ago

Ken and his partner were very professional and knowledgeable about the issue that I needed resolved. The repair was done quickly, and I feel really good about the work that was done.

Charleese Austin

2 weeks ago

Brad was very knowledgeable,professional and fixed everything properly and quickly. I’ll be using this company anytime I need plumbing repairs

Dorothy Jones

5 months ago

Mark Harrison did a great job . Not only did he address the issue he provided an education regarding how water pressure works and how to maintain service on our water heater . His respect for our home ( including wearing shoe covers ) was outstanding !!

Mike Stockman

5 months ago

Zach was punctual, informed, fast, and polite. He did a great job. I recommend David Gray Plumbing to my neighbors.

Edricka Williams

6 months ago

Fernando and Dino came by and were very professional. They were also really personable which I appreciated. They did everything to quickly help our situation. I would 100% call them again if anything went wrong.

Josh Stanley

a month ago

We called expecting to schedule an appointment and they had availability same day. They were out in a few hours, fixed the faulty valve on of a sink faucet, and did a great job.

Erin Austin

6 months ago

David Gray Plumbing was quick to respond to my appointment request and was available immediately. Keith and Bryce were on time, professional, personable, knowledgeable and clean! They explained everything as they went and if I needed service again I’d hope to have them back. Would definitely recommend David Gray Plumbing!

Michael Doss

8 months ago

I have used David Gray on several occasions. They have never disappointed. Always on time and professional. Pricing has always been fair. Highly recommend. Technician today, Brendan, was very friendly and quite professional. A pleasure to do business with. And by the way....I own a general contracting business.

Veronica Foreacre

2 months ago

They really need no stars. Sold me a water heater with a lifetime warranty. 3 yrs later starts leaking, when I called for service they said they don’t service water heater, they just sell them. Gave me a no to call for service but no one ever answered. Crooked company

Z Campbell

6 months ago

Same day service, affordable, very professional, and knowledgable! Thank you so much for taking care of our family and just in time for the holidays. Roy was amazing! Thanks again.

Macey Millard

a month ago

I loved the Cody! He was quick to identify the problems. I would definitely specifically recommend requesting him.

Randy Newman

6 months ago

Mr.Justin was on time and very professional. He explained the services that David Gray Plumbing offered and how he could help me with multiple different processes. After looking at my bathroom he went outside and began to find my clean out that I couldn't find. With in 5 mins he found the clean out and clog. After removing the clog he took time to get me a estimate on some pipe that I need replaced and emailed it to me. I'm beyond happy with the professional job Justin provided. I will from now on use David Gray Plumbing for all my plumbing needs.

Linda Ler

5 months ago

Thank you Frank! He was professional and told me all my options and prices before starting the work. Work was completed promptly! I will use their service again.

jose cruz

3 months ago

Tanner is a professional and knowledgeable HVAC technician. Diagnosed the fault and clearly articulated the issue. Highly recommend David Gray for you HVAC needs.

Kim Barnett

8 months ago

Zachary was very professional, friendly and fast. Great over all experience. I am a repeat customer and would recommend David Gray Plumbing for your Plumbing and electrical repairs. David Gray repaired my ac unit several years ago and I have been using them every since. Thank you for your service.

David Huff

5 months ago

Frank is truly a professional, he was helpful in explaining the issues and thorough in executing repairs. Frank did a great job and we appreciate him very much.

AD93

9 months ago

So my son had somehow broke the hose that comes out of the wall, and water had started flooding my bathroom. I ran outside and turned off the water quickly though. After a quick clean up I had called David Grey Plumbing, and one of their techs called me after about 5 - 10 mins. He quickly worked up a quote, and offered multiple suggestions. I asked him if he could face time to fully understand what I was working with, and he gladly did. After a pleasant conversation and quick council by him, (unfortunately I do not remember the name of the gentlemen that helped me out over the phone) and I managed to fix the problem myself with his advice and suggestions. I have three kids so him helping me save money is a big deal to me. I deeply appreciate it, and any time I need plumbing service, I know I'll get honesty and integrity from these folks.

Melodie Leyden Skipper

6 months ago

I called for my water heater and they were able to come out within 2 hours. Very professional and kind, Cody did a great job. As well as the other man that was here helping. We will call in again for future needs!

phebe [email protected]

7 months ago

Alonzo was so nice and respectful I live in an old house where things are not easy but he just steadily got it done and I was most impressed with all of the quality control checking for leaks and making sure everything was perfect. He is a great representation of the quality service I always receive from David Gray.

Dane Bell

7 months ago

They educated me on what hot waters heater would work best. Very efficient helpful economical. What sealed the deal was professionalism cleanliness courtesy.
Thank you for helping our family when we needed you. Highly recommend company. The supervisor even showed up (Dale) he is a true leader.

Suzi Stone

6 months ago

I’ve had 2 clogged toilets…fortunately I had one that worked. But Eric arrived tonight & was able to find the problem. I ended up with a new toilet in my master bath—but everything is working!!! No more worries!!! Eric did a great job!

David Tumlin

5 months ago

Arthur and his Son did a great Job. Professional, Knowledgeable very Friendly. Always good service with David Gray.

Brian Mattie

2 months ago

The technician was very professional and very knowledgeable about the service. He also informed me about what I can do at home to prevent future issues. 5/5 would call again for future plumbing issues.

Carol Kemper

2 months ago

Zack was prompt, courteous, and professional! He installed a new garbage disposal and shower head. Looking forward to him installing our shower safety bars next.

William R Rodish

7 months ago

We called around 11:00a about an issue with our hot water in the shower. Were told they would be there by 1:00p. Showed up around 12:45p, diagnosed the problem, went to work to fix it and were cordial and friendly the entire time. We had concerns about the cost but Christian and Kat both eased our minds explaining your flat fee service and how you’re were actually more affordable than most. I will be using David Gray Plumbing for all my plumbing needs and will not call anyone else. I’m hopeful both Kat and Christian are available for any work I need done because I will surely ask for them!

Raquel Hyatt

4 months ago

Came out within 15 minutes of me calling them for an emergency leak. They were professional on time, and very informative! Can’t thank them enough for the urgency they gave my job.

Linda Killingsworth

6 months ago

David Gray is lucky to have Adam Bryan as a technician. He is polite, professional, friendly and has a conscientious attention to detail. He does a wonderful job of explaining what is needed and keeps the client informed during the service. Thank you David Gray and thank you Adam!

Teresa DiLoreto

6 days ago

Roy was very professional, quick and knowledgeable. I would definitely have him for future projects.

Diane Wilson

6 months ago

One of the only Heating and Air companies I spoke with that would actually REPAIR my system instead of just selling me an entire new system. I'll be calling them first when it is time to upgrade my unit.

Janet Underwood

3 months ago

Orson was fantastic! Answered all my questions and fixed my leaks!! I have been using David Gray plumbing for years and will continue to use them!

Rahman Johnson

6 months ago

I had a pipe burst and the team from David Gray came out quickly, diagnosed the problem gave me a great price and got it repaired. Katia was extremely patient and explained everything in detail. Great job!

Malia Sharpley

3 months ago

Both times I have called David Gray plumbing they make an effort to come on the day I need them. Their plumbers are friendly and knowledgeable. They are the ones to call in a plumbing emergency!

Evelyn Hewett

3 months ago

There isn't enough space to tell you how confident I am in promoting them. Excellent! I heard they were good, but I NEVER knew that David Gray Plumbing (AND Mr Vira) were so exceptional in their field. I will continue to utilize their services!

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Eufracio Colón

10 months ago

Cody Seay gave me excellent service experience with the company David Gray Electrical, Plumbing, Heating & Air. He explained everything that needed to be done in installation of my new water heater. I very much appreciate it his service and I recommend him for any job in anyone's home. Thank you Cody and David Gray for your services.

Leo Hernandez

4 months ago

Removed a leaking yard spigot and replaced it with a new one. Work required some stucco removal and pipe extension. The two techs did an excellent and professional job. Thanks Keith and Junior.

Kim Vonesh

4 months ago

Hi. He is gentleman and friendly. I like him. and he took his Time to make sure everything‘s worked out. So. If anything need help with. I will call him. back. thank you very much.???

Chris Drechsler

2 weeks ago

My drain from my washing machine was backing up and leaving the room flooded. He ran the snake through the pipe to correct the problem.

Rhonda Griffin

5 months ago

Ken was very professional and did a wonderful job. He explained everything he was doing and why. Now everything is up to code and looks good.

Brooke

4 months ago

Patrick Seigler was awesome!! Patrick was very professional and hard working if you can choose your technician I recommend Patrick!

Emory Stephens

7 months ago

Cast iron pipe excellent job. David grey will be doing all my plumbing need from now on .and I will request that David the tech be the one who does the job.
Very happy and professional!????????

lavon miller

a month ago

Joe Andujar was on time. Very professional, thorough, patient and friendly. Joe explained the process every step of the way. Thanks Joe.

Fannie Moorer

a month ago

Good plumbing is something everyone needs Gary’s Plumbing is always up front with price and they have always done good work for me.
Thanks Eric

Donna Ford

5 months ago

Fernando is my hero! His quick response to a burst pipe during the coldest weather we've had in 20 years and on Christmas Day was perfect!

Bret Kaufmann

a month ago

David Grey always does great work. Today, I was impressed with Cody, was professional and courteous.

Janie Billing

a month ago

Zach was kind and professional. Would highly recommend. He gave all options and his experiences opinions. Thank you Zach

Barb Soliah

9 months ago

Zach and his crew were professional, arrived on time, worked throughout two days in 90°+ heat without even stopping for a lunch break. Zach explained the entire process to us prior to working, completed the repairs in a timely fashion, and he and his crew worked hard to clean up the yard when they were done. This was a major repair - replacing the entire sewer line - and we were grateful to have the professional and competent workers sent to us by David Gray Plumbing. Special shout out to Joe, Eric, Zach, Kyle 1, Kyle 2, Thomas, Jerry, and Chris for the individual roles each of them played over the course of a week in helping us solve our sewer problem. Their highly coordinated teamwork was amazing, and we would highly recommend this great team for any plumbing issues you might have.

Bob Wagner

8 months ago

Our two plumbers from David Gray were wonderful. They fixed or replaced a lot of work done previously by a handy man. We should have used a professional, certified plumber to begin with.They were skilled, efficient, neat, and courteous. We will use David Gray again and switch our HVAC service to them also.

Timothy Hensley

3 months ago

They did a excellent job of fixing my issues that I had. I would highly recommend them to anybody that need of plumbing work 10 out of 10

Shari Mohrman

8 months ago

Eric was awesome! Super great guy and EXTREMELY helpful. Very customer service oriented. Came in assessed, quoted, got the jobs done, demonstrated his work and was out. I place my service call on a Tuesday and someone was dispatched the next day.Was I little sticker shocked? yes! $500 to snake two drains but then look at todays world. It is what it is.

Beth Miller

a year ago

Scheduled over the phone with a very polite and helpful associate. Technicians arrived promptly, identified the source of the leak and offered options to repair. Repairs were completed quickly and efficiently. Everything is great. Both were polite and professional. We’ve always been happy with David Gray and everyone associated. I highly recommend them.

Rebecca Crumb

a year ago

I appreciated how quickly David Gray was able to send someone to my home and the professionalism of the tech that arrived. I did feel blindsided by the total cost when I received my invoice, so I reached out to see if I could speak with someone on the management team to better understand and provide my feedback. After speaking with someone from the management team, they offered a certain credit amount, which I accepted. It's been several weeks, and after I followed up a few times I have not seen that credit post yet. This was disappointing. I would recommend to customers that they ask about all potential costs prior to letting the tech even diagnose, as my issue was fixed during the diagnosis before any additional cost was even able to be discussed. I would also recommend that David Gray consider including the minimum 15-minute pricing amount on the website so that customers can factor that into their decision to call David Gray to come out.

David King Keller, PhD

a year ago

Extremely professional, friendly, and top grade skills. Helped me resolve multiple variables with an eye toward minimizing my costs. I felt very safe and protected every step of the way. Mr. Ford was exemplary in every way. He pointed out items that I missed. This man went the extra mile. I have been working with contractors for over 50 years and I could not recommend this professional and this company any higher. Everyone I have ever worked with from this company has brought a first class attitude and a first class set of skills to the job.

Kemmie Woods

7 months ago

The contractor Joe did an excellent job he was very professional and was able to unclog my toilets and shower! Something that the previous plumber was unable to do! I would definitely recommend David Gray plumbing and use them in the future! Thanks ?

Donté López

5 months ago

Arthur was really Awesome. Made sure he got the best deal and made sure we saved money! Definitely would hire them again.

Jonathan Daniel

8 months ago

Robert handled some plumbing work in my kitchen, and the service was great. Uniformed employee, showed up on time, gave me a courtesy text to confirm he was on the way, and e even put on shoe coverings before entering my home which is great because we're those folks who ask people to take their shoes off. The estimate was clear and transparent, and he broke down every detail of the job. I'd recommend David Gray Plumbing and Robert to my family, friends and colleagues!

Sean Hood

2 months ago

John Arnold went above and beyond all of the other plumbers we have used in the past. He actually found our clean out under some bushes that the others could not or would dig to find it like John did.

Michelle May

8 months ago

They answered the phone when we called and said they could come out same day! ( that’s a first from any company anymore!) Brady came out and took care of our issue. He was polite, informative and had a good sense of humor! I totally recommend David Gray plumbing and will totally use them in the future. Awesome job!!!!

Jamal Dixon

8 months ago

Zachary, provided excellent customer service. He's extremely professional and knowledgeable. I requested Zachary to be technician, because when I initially called David Gary for an emergency service Zachary was the technician who answered my service questions. I will continue to use David Gary for any plumbing issues as long as Zachary is my technician. David Gary is a good company all around!! Their prices are extremely affordable and fair!!.

Mary Sherfesee

9 months ago

I bought a new fridge not knowing there was an issue with the water hook up. Arthur got my fridge running on day 1 and came back the next day to professionally run a pipe down the wall. He (and his helper) did a great job quickly and were very friendly. Will definitely call again!

Steven Toro

2 months ago

Arrived in off hours evening. Assessed the problem, isolated the problem to another tenant. Same day. I wish everyone on this case was as efficient.

Lara Hipps

a week ago

David Gray Plumbing was prompt, communicative and clean. I would highly recommend them.

Tyree Purvis

3 months ago

Leak under sink was fixed and drain was replaced. Discussed replacement of drop in sink and bathroom faucet but that would raise price to $1500.00 I had no idea they would quote that price.

詹兆銘

5 months ago

Mr. Jimmy and Tyler technicians are very professional and extremely respectful. They know how to get the job done. Fast and efficient. Highly recommended!

James Zimlich

8 months ago

Had a broken pipe coming out of my water meter. David Gray came out and fixed it in about an hour but they were way overpriced. They charged me $483 for an hours work. $6 of that was for parts and the rest was labor for an hour. I have used David Gray for 25 years at my home and where I work and I’ve always been happy with them and was priced fair but I will never call them again. I thought the guy was joking when he told me what the price was going to be. He said no he wasn’t. The last time I used them they were about $130 an hour. I reluctantly signed it so that they could do the work only because it was Friday afternoon and I was kind of stuck with my water running down the road. That said, the guys did a great job but the company should be ashamed of itself. They lost a 25 year customer.

Bryan Thomasey

8 months ago

Brandon was fantastic! He was early to arrive, address the issue right away and took his time to ensure no further damage occurred. He work was neat and precise and once the tile was removed to access the leak, he had it repaired very quickly.

Sage Wong (Tigerstarred)

7 months ago

I had David Gray Plumbing out today and they were amazing! Don (my tech) was extremely patient, answered all my questions, explained each repair as he did them, and he even helped me find my house's shut off valve!Thank you, David Gray!

Edward Greer

5 months ago

David did an excellent job of installing the garden tub faucet He cleaned up the work area. And then explained how to use the faucet. Thank you for a wonderful job.

Jason Welch

9 months ago

Had valve in the shower that sheered off and needed replacing. Called David Gray plumbing at noon and got same day service to fix our issue. Mike Vira was our tech, and he's was great to work with, explained the work that needed to be done to correctly fix our problem. Will say was a little more than I was expecting in terms of price but after going through everything that need to be replaced felt much more comfortable with the price. As with everything today's price for materials and labor have gone up so everyone should keep that in mind. 5 stars would recommend.

Adrienne Beam

8 months ago

I kept David Gray's business card from about 20 years ago when we used them before further north in Floridaat another house. I was very excited to see they expanded to Palm Coast after moving here. Overall, their prices are usually lower than others quoted. They don't find unnecessary add ons during a job and explain exactly what needs to be done. Their workers are on time, not pushy, and get the job done right the first time and do it fast. I really liked Josh who came out. He had to go through a wall to get to the back of my shower to do a repair. I thought it'd be a half a day job but it only took a couple of hours. However, in that time he also installed a new water heater. I just won't use any other company. They really are just that great.

Barbara Lorah

7 months ago

Arthur and his coworker, Arthur, did a great job, start to finish! They were friendly, efficient and left the areas clean when done. Everything I questioned was answered politely and they didn't make me feel foolish for asking. That's a big plus in my book! I'll be calling on David Gray for future jobs. Thank you!

Glenn Petry

9 months ago

Pro: tech came out same day replacing the kitchen sink faucet (I provided) and the 2 shutoffs. Excellent workCon: at $600 for less than an hours work I found the price ridiculous. All places seem to lure you in with a non-refundable “service fee” which pretty much traps you into going with them. Update:: mgr called and after reviewing the job he agreed to credit a portion of the 600. Much appreciated and how this should have gone from the start. Thank you

Ian Lake

10 months ago

I had my HVAC system replaced today and everything went perfectly. Jose Cruz, Tanner, and Brian showed up early and got right to work installing the new AC system. The crew was extremely professional, polite, and took their time to answer any and all of my questions. I have used David Gray in the past for my plumbing and electrical needs and they have proven once again to be an AMAZING company with OUTSTANDING employees!! Thanks again for the great work!!

Julie Stephenson

8 months ago

We had a pipe break and had water pouring into the laundry room. Sarah was very helpful on the phone and had
Brendan at our house very quickly. Brendan did a wonderful job, very professional, helpful, and knowledgeable. We highly recommend David Gray Plumbing.

Eden Reynolds

11 months ago

Eric and his partner were fantastic. They communicated clearly with me, they were efficient, and they were friendly. Every transaction with employees of David Gray has been a good one, and this service call was no different. I highly recommend this business.

Tori Johnson

7 months ago

Another excellent experience with David Gray. They were able to come out the same day I called to connect my new sink, and disposal. Arthur and his assistant Arthur were warm and personable, fast and efficient, and took the time to make sure I understood everything before they left. Thanks to the two Arthurs for another great experience with David Gray.

Frances Marynik

10 months ago

Hooray! our water is back on. It had to be turned off late today when a leak was found in our water main. Michal Vira from David Gray responded to address this issue which took a great deal of digging in lots of mud. He found the leak and repaired it and did a great job. He was very helpful and we are happy to have water again. Thank you Michal for a great job.

Stacey Strickland

4 months ago

The technician John Arnold was very polite and understandable when explaining my issue. He fixed the problem. He is totally AWESOME!

John B.

6 months ago

Expensive like all other services these days though you get quality service. They showed up within 90 mins of my call and Cody and Matthew were great. Happy with their work.

Ken Rogers

6 months ago

Kat and Kyle worked diligently on my water softener. I’ll need them back out to re-install it when some parts come in, and I’m confident the job will be done right.

Kylee Robison

a year ago

I called David Gray to repair a leak in the kitchen sink. They did an amazing job communicating with both myself and the resident. They were able to fix the issue very quickly. The charge for the service was incredibly reasonable compared to other companies I have used in the past. Keith, our technician, was very professional and polite. I will definitely call David Grey for any future repairs needed to my home! Thank you for the excellent service!

Brumbie Williams

9 months ago

Brad and Zack did an awesome job replacing our water heater. They were through, professional, and answered all my questions! Thanks guys!

Candace Fernandes

8 months ago

My service appointment today with David Gray Plumbing was excellent. Eric Meyers quickly diagnosed and fixed the problem. He also took the time to explain to me what the issue was and how it could be remedied in the future. I would highly recommend Eric as a technician and David Gray as a company!

Jennifer Kurtiak

10 months ago

Zach was very professional and knowledgeable. He came to provide a quote for a possible slab leak, main water valve needs to be replaced a new water heater. Due to Zach’s explanation of what he recommended and why we are giving David Gray business to complete the work, (I assume I will rate this job later). I am rating Zach on the quote process and the repair to my shower handle as it would not turn the shower off without a steady drip/stream. I am very pleased that he was able to repair the shower instead of me waiting until the bigger repair. Thank you for helping me no longer see dollar signs going down the drain. Zach I want to say you are very much appreciated, I am sure you don’t hear that enough!!! VERY HAPPY YOU WERE ASSIGNED TO MY FIRST EXPERIENCE WITH DAVID GRAY!!!I have changed my rating to one star if the option was available for negative stars I would have selected that. Once the work is done you do not get an itemized bill for any work for your records, when you were promised it. Not even 2 days after my repiping was completed I had a leak on the ceiling. I called David gray to get someone out to fix their leak. I was promised a call from the tech on call and a supervisor. I called back an hour later to be told that the plumbing supervisor Chris will call me and I would be the first call. Chris never called. 5 days later I called questioning the status of my itemized bills and how I was lied to and I was advised that a supervisor Chris was supposed to call me and he never did. Once this company gets your money they don’t care about you anymore. About 30 minutes later the supervisor Chris called me back wanting to know how he can assist. I advised you were supposed to call me back Saturday morning before the plumber came. The plumber that fixed the leak advised the part is defective. When we spoke to Chris today we caught him in SEVERAL LIES. He stated the part is not defective they used too much glue which caused a gap for water to leak out. Then he told us the inspector needs to come out before the drywall is fixed. To then state that the inspector cannot come out until the drywall is fixed as they don’t have control of the city and when the inspector is available to come out. I have a call out to David Gray to move forward with this inspector and I will not allow the inspector to come out until the water damage is fixed that they caused as I caught the slab leak before any water damage happened to my house. To pay approximately 8k and now I have water damage in my attic and the ceiling. SO PLEASE UNDERSTAND MY REVIEW/RATING IS REAL TO THE SERVICE I HAVE RECEIVED FROM THIS COMPANY AND IF YOU WANT TO THROW MONEY AWAY THAT YOU WORK HARD FOR THEN DO BUSINESS WITH DAVID GRAY AND BE PREPARED FOR THE LIES AND EMPTY PROMISES TO COME. I STRONGLY SUGGEST USING A DIFFERENT PLUMBER. HAD SOMEONE WRITTEN A TRUE REVIEW LIKE I JUST DID I WOULD HAVE USED A DIFFERENT COMPANY!!!!

Rebecca R

8 months ago

Arthur And Arthur are terrific! They came in and got my disposal working again. They also did a thorough inspection of the home’s plumbing. They were polite, friendly and seemed quite knowledgeable. I won’t hesitate to use this service again. Thank you!

Robert Tierney

8 months ago

Adam was extremely professional. We would definitely use him again and recommend him to others. When he arrived, he used shoe protectors to keep our floors clean. I told him he didn’t need to use them and he said it was their policy. He was a great worker.

Scott Robertson

10 months ago

Wow, what a great experience! Techs David and Eric, diagnosed and fixed my plumbing issue, respectively. Both gentlemen were prompt, courteous, professional and inspired confidence in what they were saying. Also, the administrative staff I spoke with on the phone were really pleasant and helpful. I will absolutely use them again in the future.

Lucky Johnson

10 months ago

The technicians, Mike and Brian were professional and nice. Excellent customer service. They made me feel comfortable with their knowledge of the job they came to do. Mike went beyond the call of duty to make sure he explained everything and the unitwas working correctly before leaving.I can truly say he is an asset to this company.

A Bushey

9 months ago

I called Monday morning to schedule an appointment to get a leak repaired. The techs were at our house within an hour of me originally reaching out. Arthur and his partner were very professional and friendly. They identified and repaired the leak quickly and with high quality. Highly recommend

Ricky Buchanan

4 months ago

They were on time, friendly and gave me several options. The installation was professional and quick. Definitely recommend them.

ROMANS12 ALLDAY

6 months ago

Fernando was very professional and knows his craft. I am a new David Gray customer and from the service techs to customer service they have been very consistent with the highest quality of customer service and satisfaction!

Sharon Gilley

6 months ago

Brad was extremely pleasant and informative as to what problem was. Quickly and efficiently repaired the problem. Explained the repair and was friendly and professional. Would recommend highly and will contact them again in the future.

David Beeler

11 months ago

Cody did a great job explaining the 4 different options for tank replacement. The guys arrived around 11:00 am and left at 1:00 pm. The 2 hours included their lunch break. I have used David Gray in the past and they have always done a good job for a reasonable price. Thanks Cody.

Matthew Zambrana

a month ago

He was nice and it was easy to understand the process and the technician I had was great and explained everything.

Anne Joseph

7 months ago

We needed to have supply lines to our all of our toilets and faucets replaced for insurance purposes. And it had to be done in 48 hours or our policy wd not renew. David Gray had a team out the next morning. Katia was probably the best technician that has ever come to our house. I’m not kidding. She was professional, organized and efficient. She looked at the list and pics given by the insurance co. and gave me an initial estimate. She had all the additional parts delivered within a half hour while she and her coworker installed the parts they had. She was able to lower the estimate by almost 40% as she worked through the list. She oversaw the work done by her co- worker to make sure everything was done correctly and quickly problem solved the issues that arose. Finally she took before and after pictures and wrote a a detailed description of the work done for my review. I was able to email everything directly to our agent. I wd use David Gray again.

Valerie Rawls

a month ago

I am very satisfied with the service provided at my home by David Gray Plumbing technician John Arnold. He was very professional, informative, and friendly.

Glenn Newman

5 months ago

Alonzo expertly and professionally installed our dishwasher and garbage disposal. I would definitely use David Gray and specifically Alonzo for all future plumbing requirements.

Steven Morris

5 months ago

On time then assessed the job and got to work. Replaced both valves and completed the repair in short time and got water running back to our house.

Celine von Chamier

4 months ago

Arthur her and Arthur are the best! They have completed several repair jobs and they always handle it and it all goes well!

Antonio Roberson

7 months ago

Called inquiring about water softener install, was told it would be $69 to have someone come give me an estimate. When asked the upper end of a typical installation was told it could be as much as a “couple thousand”. In the days of very competitive, globalization, this type of response is absurd.

Nicole Preovolos

2 weeks ago

Joe was amazing! Fixed our issues and was so nice!

Dax bonnett

3 years ago

The drain line for the house was clogged on a Saturday after hours and David Gray's team came to the rescue. Trey called before arriving and went straight to work diagnosing our problem and providing the fix. He was professional and went the extra mile to ensure the job was done right. I give David Gray my highest recommendation with no hesitation.

John Markon

5 days ago

The service described below was done a couple of years ago. However, the service provided by Eric this past Thursday could also fit nicely into that narrative. Eric was super -- called me ASAP after receiving the dispatcher info to let me know where he was (on another job), roughly how long it would be and where I was in the queue. He called or texted me each step of the way until he arrived. He was professional, yet friendly. He explained what he'd do and what the charges would be. He laid out floor coverings to protect our floor. He then proceeded to fix the drain clog promptly, ran lots of water to make sure the clog was indeed removed, then cleaned up and was on his way. Great job -- thank you and thank you David Gray.David Gray rep, Anrwarn, arrived on time after he called and said he was on his way. BTW, it was well within the initial time window the dispatcher gave us.Antearn was very courteous and professional on his arrival, introducing himself and David Gray. He asked me to describe the as I saw it, and he listened intently asking politely for clarification as needed. At no point did he show irritation or arrogance that he was the expert and just wanted to do it himself. That is something ectremely important to me.After hearing my explanation and resolving his questions, he proceeded to explain how he saw the issue and what he would do to fix it. That done he fixed my issue and within the estimate given by the dispatcher.BTW, I live in a flat in a high rise. David Gray regularly services our building. Antwarn made reference to that and how it might relate to my issue. That knowledge was comforting in that he was very aware of other potential issues and whether there could be a building issue as well, which by the way, he discarded. His quick analysis and then action resolved my issue actually exceeding my expectations. This visit was exactly what I would consider as putting the client first.Congratulations to David Gray and Antwarn for excellence in service.John

Charles Young

2 months ago

I really liked Katia - ask for her if you want it fixed right. She goes over and beyond. It's really the technician you get.

Kayla Watts

9 months ago

Very profession, knowledgeable, and efficient with least expensive repair. Kevin was wonderful and helped us unclog and nasty toilet after a toy was flushed by our 4 year old. Quick repair and very pleasant interaction. We will be using them again!

Mindi Mech

7 months ago

Update: Used them again. Wonderful service, just like last time. They came out to unclog a toliet for within just a couple hours of me calling. They were very professional and nice. They explained everything that they might need to do and the cost of each thing. They were very fast and solved the issue quick. I would definitely use them again.

frank rodriguez

8 months ago

We had an emergency when our outdoor water spigot broke off, right at the end of the day. The technicians drove from over an hour away, and got to work as soon they arrived, fixing our issue in a clean timely manner. I greatly appreciate them coming over, specially a such a late time!

Erin Sheldon

a month ago

Quick, efficient and fair price. I will definitely do business with David Gray Plumbing again.

Phillip Walker

8 months ago

Very professional and knowledgeable. Even saved me hundreds once he did repairs by doing only what needed to be done. Even got me more flushing power in my kid bathroom when the last plumber told me to replace my 2 year old builder grade toilet. Definitely would recommend.

lawuana humphrey

9 months ago

Mark and his technician did an excellent job of installing my water heater. They were prepared to complete the work once i agreed on the estimate. The price was within my budget and I will be using David Gray Plumbing for all my future plumbing work.

Cindy Stillson

a year ago

I called David Gray at 8:30 on a Monday morning for a broken hot water pipe in my master bathroom. Walter and Christian were dispatched within a half hour. They were both personable and efficient in their work, assuring me that what seemed like a big job to me was actually a common job that could easily be done. They explained what work needed to be done and gave me a good estimate. Both gentlemen worked as a good team and completed the job to my satisfaction within a couple of hours coming in at the estimated price. I would recommend David Gray to anyone for plumbing services. Thank you , David Gray Plumbing and Walter for calming my concerns .

Jorg Bober

8 months ago

Had gas service from amerigas— they absolutely screwed us over every month we finally had enough and asked David gray to convert our gas water heater systems to electric— electric. They had everything finished in a few hours with absolutely amazing people. I will have David gray over anytime I need any plumbing repairs or service.

Kelly Mali

5 months ago

We had a great experience. They are both fast and efficient. They work neatly and are very friendly. We appreciate them coming out and all their hard work.

Bee Honeycakes

8 months ago

I can't thank these guys enough. Came super fast, and on time. Some of the nicest most hard-working people I've ever seen. My outside main water line completely busted and rusted out do to being very old. They completely redid all of it for me. I definitely recommend this company.

george villareal

8 months ago

Very professional and efficient install tech.Entire process was smooth and seamless.Both Ken and Tim were very friendly and cordial and didn’t mind my inquisitiveness.I will likely used DGP in the future and will ask specifically for Ken and Tim.Mrs. Liz - the initial contact person was also very helpful and professional in every sense of the word.Ten stars!!

Arturo Rojas

7 months ago

Brad Waters is a great communicator and professional tech. As a first time home buyer, he helped inform me of my valve systems, preventive water care, leak detection, and resolved the issue fairly quickly. I had an issue with my water softener that was causing my water to regenerate constantly and waste water, and Brad helped me diagnose the issue and stop the water from regenerating excessively. Thank you!

JSK Jk

a month ago

The technician was very professional, straightforward, and did a great job on cleaning up when finished!

Andrew Howington

8 months ago

Technicians arrived within 2 hours of me calling to report my issue. They were very fast, courteous, respectful of my household, and upfront with all costs and information.

Dr Dirt

8 months ago

Once again, David Gray plumbing has saved me from a huge headache. I called for an appointment last night, and the techs Katia and Matthew were on the spot by 830A, done by 11A. I also got my requested estimates for another project very quickly. Great company for plumbing needs.

Linda Botts

5 months ago

David Gray did an outstanding job. I would like to give a special shoutout to Katia Lindsey. She is a real asset to the company.

T Batch

11 months ago

I had an outdoor faucet leak that I could not repair myself. I contacted David Gray Plumbing and spoke with Melissa. She was able to dispatch technicians the same day to repair and replace my outdoor faucet. It is now way better than the one that came with the house. I will definitely contact the David Gray company for my future plumbing needs. I will also consider utilizing their electrical and HVAC services as well. Thank you!

Allison Callahan

8 months ago

Alonzo Smith and Dino were fantastic! Highly professional, knowledgeable, and efficient. They were able to replace my damaged kitchen faucet effortlessly and in short time. Highly recommend these technicians and this service!

patrick campbell

6 months ago

Robert called then came early. He went straight to his work and finished in a respectable amount of time. He was friendly, fast and efficient. Thank you.

Stephen Fierro

8 months ago

Mark and Fernando came late on a Friday afternoon and even though the job took them into the evening they stayed and completed everything we needed. They were professional, respectful of our home and kind. Most importantly, the job was done well.

Barry and Kelly Doyle

6 months ago

Brian and Elliott were awesome! Very thorough, professional, and friendly. They went above and beyond for our AC service appointment.

Mike Thayer

8 months ago

I was very pleased with the work that was done. Could not have gone better.However very expensive. The plumber did give me the estimate when he arrived to the house.$639.00 ,I accepted the bid. MY BAD! I provided the faucet. The work to a half hour.They will charge $69.00 for the initial call if you do not use their service. This was the last piece to the project so I let them do the work.I remarked to the plumber that price was very high. Again my bad.I phoned 2 other plumbers that day Fter the work was done and the highest price I was given was $240.00.I contacted David Grey with my complaint and they offered to send a $50.00 refund,I accepted.every little bit helps.They thanked and ask if I would use or recommend them for future business. I told them that would not happen.They traveled 15 minutes to my home,spent a half hour here,in the end was $589.00. Again I supplied the fixtures.You live and you learn.

Chelsea Wolfe

11 months ago

The whole experience was wonderful, starting with Sage, who answered the phone and got us same day service! Jimmy and Matt were professional, friendly, quick, and did a great job! Highly recommend David Gray for your plumbing needs and we will be using them, going forward!

Jan Meyers

11 months ago

David Gray Plumbing were great to work with! They sent me a text letting me know who and where my technician (Brad) was and how long until he would arrive. They also sent an email with his picture, so I would know who was coming to my house. They were quick, efficient and cleaned up before they left. Thank you so much for giving me my water backand doing it so professionally, quickly and courteously!

Kathleen Kiesel

7 months ago

Keith and Brice worked well together. Extemely professional and polite. Answered all questions and help with how to best maintain my plumbing! Will definitely use again!

Brett Thomas

8 months ago

Keith Brick was fantastic! He explained the repair in detail and gave me all the options. I’m going to be calling David Gray again! I was stressed before I called and relaxed once they got there.

DeQuita Byrd

2 months ago

I can’t say thanks enough for the service given at a moment’s notice today. We are blessed to be able to use David Gray plumbing.

Courtney Nethery

9 months ago

David gray was super fast and convenient. Helped me quickly when I didn’t have hot water to bathe my new baby. Technicians were very friendly and professional! Would use again!

Diane Ried

5 months ago

Fred and Dino are superheroes! They worked with us to make our laundry room superb! I highly recommend David Gray Plumbing

mike dyer

a year ago

Zach was my plumber today. He arrived on time and promptly began to analyze the faucet to be installed and what he needed to do to install it. What he made look like a simple installation would have been mission impossible for myself. Zach’s knowledge and expertise were outstanding. I intend to use David Gray for all my future plumbing needs and would gladly recommend their services.

Judy Hou

4 months ago

Mr. Fernando Suarez is very professional, came on time and did a great job in fixing our shower hot water.

Phil Rowe

8 months ago

Ken is one of those technicians that just plain knows his stuff. He’s friendly, professional and I very much enjoyed talking to him. If I ever have another issue, send Ken! Great experience!

Twyla Conway

a year ago

Patrick and his installation partner went Over and Beyond. They were always on time, professional and very informative with my re-pipe plumbing system. Patrick provided a high-level description of each task that would be completed each morning. They explained everything they were doing and answered all my questions. They also advised when the water would be off ahead of time. I am extremely happy with my water pressure, they even repaired a few items, I didn't think were included. Thank you for such a wonderful job.

Cheryl Claxton

a year ago

Patrick and his crew did an excellent job re-piping our home. They were always prompt, friendly and professional! They were in our home for 5 days and we thank them for all their hard work. Every detail was addressed. He made sure that we were completely satisfied before he left.

Debi O

7 months ago

I want to Thank Keith and Corey for taking care of my Mom today while they installed a new breaker box. She was extremely happy with the service she received. Thank you for the extra efforts made to ease her stress!!

Steph Wood

a year ago

David Gray Plumbing is great! Not only did they answer their phone - they were polite and helpful! I received an appointment this afternoon for my issue. I received a text with the name and picture of the person coming to the house!! He showed up asked me the issue- did the estimate and showed me the paperwork and I approved it. He then completed the job, no issues. When it was about complete I went in to check and no leak.Definitely would recommend and would call them again as well. Thank you!!

Raven Aiken

3 months ago

They did a great job! Walked me through the process, offered me options, and did a great installation.

julianne battaglia

9 months ago

Though I am happy with the new HVAC system that was installed about 6 weeks ago.....their follow up customer service is failing miserably. I am having an issue finding some technical information regarding the unit for a utilities rebate. All it would take is a phone call. Promise after promise after promise, after....... of having someone call me back have failed. I am just grateful I am not having a serious mechanical problem with the unit if this is how they treat their customers. Customer service gets a MINUS 5 stars!

David Berta

a year ago

The plumbers arrived on time. They gave us a quote quickly the performed the work in a timely manner. They were professional and friendly. They cleaned up thoroughly before they left. We have used David Gray for plumbing and electrical in the past and will not hesitate to use them in the future.

Timothy Adams

6 days ago

I use them all the time. Super professional and prompt service. Highly recommended.

elana tebolt

a year ago

Excellent customer service from when I first contacted David Gray, via online they called back within 20 minutes! They even offered to send someone out that same day!!!They texted me when Brad was on his way & he arrived with his apprentice in a professional manner!!Brad answered any questions I had & kept me informed every step of the way!!!Job was done above & beyond to my satisfaction!!!They cleaned up behind themselves!!!I have worked in customer service most of my life & it was awesome to see Brad & his apprentice ( I forgot his name) work well together & to me that is one of the most important things when you are dealing with the public & in peoples homes, they were both very respectful!I would definitely use them again & would recommend to anyone needing service in their homes or business to use them!!!

Kathryn Burton

a year ago

I had a leak behind the wall in my Master Bathroom. I called David Gray (which I found with a simple Google search) and to say I'm thoroughly impressed would be an understatement. From the time I talked to Liz(who was so pleasant and professional) on the phone until the technicians hot here wa less than an hour.Once Zach and Theo showed up they were very precise and found the leak right away. They gave me the quote and had the job done in no time. They were very thorough and precise. They explained everything to me and were quick.I would recommend this company to anyone and will be using them again if any plumbing need arise.

Brian Jarrett

a month ago

John was very professional and knowledgeable, explained everything in great detail and provided excellent service.

Amanda Bell

4 months ago

Allonzo and Dino were the best! Very friendly. And clean up after themselves, 10 stars!

k b

7 months ago

Called for a stopped up drain. Joe was here within an hour. Very thorough and explained all my possible options. I will definitely use Dave Gray going forward.

Yohai Levi

a month ago

Frank was super professional. Finish the job fast and clean. Highly recommend.

Steve O

8 months ago

We had a total re-plumbing done on our house. Brad, Rafael, Robbie and Justin went above and beyond to make sure everything was done right. They treated my home like it was their own. I will definitely recommend these guys to anyone that needs plumbing work done. ??

Amity Shroads

a year ago

Arthur came to our house and fixed a few small things that needed repair. He really went above and beyond for us, carefully checked his work afterwards, and it was clear he took pride in a job well done. He took the time to make sure that we understood what he did and why he did it, and gave us some educated and honest opinions on things that we were thinking of replacing in the future. He was prompt, efficient, courteous, and I'd love to have him back anytime.Overall David Gray has been a great company to hire for plumbing work, this is our third or fourth time having them out and they've always sorted out any issues we've had in the end.

Michele Vicari

a month ago

Roy was excellent to locate leak and talk with maintenance men in my condo building to help me resolve a water leak problem.

Laura Tharp

a year ago

John was very professional, polite, and on time. He found the issue we were having in our shower very quickly and was able to camera the line and confirm what he suspected was going on. I appreciate direct, honest feedback and will use David Gray again.

Ben Whitefield

5 months ago

John Arnold is a great asset to David Gray plumbing. I will be a repeat customer as long as he is with the company.

michael zelenski

9 months ago

Arthur was great. We recently sold our house and I had a few items on the inspection list that need repaired. Arthur was extremely professional and got the work down in a few hours! Great job David Gray!

Robert Maloney

10 months ago

The water tank we had in the house was 17 years old. It just died. Josh from David Gray plumbing called me back immediately during the evening hours. The very next day he was at my residence and installed a brand new beautiful hot water heater with a 10 year warranty. He remove the old one and everything worked perfect. The company then called me just to make sure everything worked out great. I would highly recommend them and I would use them again.

Mary Wilson

a year ago

We had a leaking water heater a couple of weeks ago. We called David Gray Plumbing. It was unbelievable how fast they responded! I was Iimpressed with the online app that showed where they were on their way to the job. We needed a new water heater. Brad Waters & his assistant were very professional, friendly, informative & got the job done quickly. Very pleased & would highly recommend!! Thank you!

Robert Laffan

11 months ago

David Gray sent 2 techs to examine my leak in my front yard, identified the problem as a large tree root that cracked my water line. They installed a new water line away from the tree and completed the work in one day. They were professional and courteous and fully explained our options to us. I am very grateful to David Gray for quickly solving our problem.

Shampoo Me Please

4 months ago

Joe was honest and professional, and he did a fantastic job! Definitely ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ five stars for us!

Kevin Gailfoil

a year ago

We hired David Gray Plumbing to install a new half bath in our home during the conversion of our garage into living space. Our main contact person was Jerry, and his unprofessional behavior ruined the entire experience with this Company. While pleasant at first, like a good salesman, the relationship with him quickly went south. Initially our desire was to install a full bath, and the original invoice provided all labor and material for that job. After measurements were taken with my General Building Contractor, we discovered we could only install a half bath. Then after the initial rough-in of pipes in the garage was complete, it was determined that they would need to install a pump as the slope of our yard wasn't sufficient to get the waste drainage to the main line in front of the house. I asked for an updated invoice so I could account for the cost in our budget. The updated invoice never came. It took 3 1/2 months to get a proper invoice. Numerous text message and calls went unanswered by Jerry. He is extremely unprofessional and I wouldn't recommend this company to fix a leaky faucet let alone a major undertaking like we had.

Brent Grisham

a year ago

Taylor and Cody arrived on time, and were very friendly and professional. They explained my options and provided a price up front with recommendations on how to future proof our purchase and extend both the warranty and the life of our new water heater. The installation was clean, and installed in a way that made it easier for me to perform maintenance. I would highly recommend David Gray Plumbing. Taylor and Cody were outstanding!

Katherine LeSage

11 months ago

David Gray Plumbing treated my 89 year old father like he was family! The tech(Michel)kept in contact with me(his daughter) and gave me updates while assessing the problem, and fixing the leak, which could have been à really bad situation.My dad was so pleased that he took care of everything in such à timely manner..Thanks so much for everything!

Jane Bauerlein

4 months ago

John came out and diagnosed and repaired the problem quickly. He also explained in great detail the problem in a way that we understood.

Roxanne Pangelinan

9 months ago

I called David Gray Plumbing because my kitchen faucet was leaking. Luckily for me David Ford came the next day. He’s very professional and respectful. He fixed my faucet in a timely manner. I definitely recommend David Ford.

Sandy Boos

9 months ago

David did an excellent job repairing my shower faucet leak. He was fast, professional, prompt and super friendly. I highly recommend and wouldn’t hesitate using David Gray Plumbing again.

Miranda Snipes

a year ago

Keith and Eric were prompt and very nice. Found the leak right away and explained everything to me. Work was done quickly and efficiently. 2 of the nicest guys I've ever had work on my house.

Julia DeSantis

4 months ago

This has been my go-to company for plumbing and sometimes electrical issues but their prices have become exhorbitant it and I would never use them again. Technician was good.

Thomas Spak

10 months ago

Adam explained everything up front so I could make an informed decision. He and his partner worked exceptionally well together to get the job done. The installation was done professionally, tested and everything was cleaned up beautifully. I highly recommend this team.

Mary Mackoul

6 months ago

Michael Vira did an outstanding job on our tub set installations. Cleaned all areas upon completion of install. Very professional. Would recommend David Gray Plumbing and Michael Vira.

Joanna Ale

3 months ago

Easy to schedule and very friendly on the phone. Plumber was efficient, polite, and did a great job!

brenda bain

8 months ago

The technician was on time and professional. He first looked at the shower then gave us options on how to repair the valve. He saved us 500dollars by carefully cutting the ring and replacing the cartridge. Outstanding job!

Ashley J. Hordge

a year ago

Our technician (Brad) actually arrived early and completed his work quickly (which is much appreciated with two kids). He answered all questions and made a great impression! We will definitely request him again if we need services in the future! Well worth the money spent!

poker cords

5 months ago

great service, fast,efficient, professional they took the time to be friendly and explain all that needed to be done. always heard great things about this service and it was very true

Cathy Snow

a year ago

Jimmy and Junior were personable and efficient. After notifying me that they were on the way, they arrived promptly, found the leak, gave me an estimate and made the repair in less than 30 minutes. Super good job in record time. Will definitely call David Gray again.

Theresa McNair

10 months ago

I'd waited a couple of days before I posted my comment about this company and my technicians Zachary Kaufman and Theo for an excellent job. You had one my vote to do more business and the near future. By the way, my repair was the Toilet. Keep up the great service!

RICK JIA

11 months ago

I was happy with Bryan's work. He was very professional and courteous. He repaired my leaking faucet in my shower. The only thing was the replaced valve stems were longer, but it works fine.

Monica DeRosa

a year ago

Without a doubt the best plumbers in Jacksonville. Please give Mr Frank a raise!Thank you for prompt and excellent service.And Mr. Frank came out again almost a month later - maybe more - and again did a fantastic job and answered all my questions. Came out same day as I called. On time, did a great job. I'm very happy with the service. And again, thank you.

Jeremy Rivera

a year ago

Great communication throughout the whole process from scheduling to billing. David was awesome and upfront about costs and potential situations so nothing was a shock. Very professional and it was an overall great experience given the situation. I would definitely recommend and will be personally using again if the need arises.

Tiffani Irish-Soutra

9 months ago

I called two other companies and no answer, one called back after this company was already completing the replacement of our old water heater. They were very professional and did a quick turnaround. We are very happy with the work and their employees!!❤

Sharon Matarazzo

8 months ago

We had a slab leak at our home on a Friday of a holiday weekend leaving us without any hot water. David Gray came out the next morning and within a couple hours repaired the leak and restored our hot water. The service people, Brendan and Brady are well trained and were a pleasure to work with. David Gray is now my go to company!!!!!!!!

Stephen Wright

10 months ago

Response was quick, on time, and professional. This service was provided to a rental home I have in the Jacksonville Florida area. My tenant was very impressed with interactions they had with Jimmy, and noted how clean he left everything once he was finished.

Brooke Rozmus

11 months ago

Allonzo and Jeremiah were fantastic! They were both extremely knowledgeable and professional. They came in and quickly found the source of our issue and didn’t waste anytime repairing it with ease. We are extremely pleased with the outcome and appreciate their hard work!

Stuart Rosenthal

7 months ago

Orson was great! Very courteous, displayed interest in solving the problem. Explained every thing in detail. Very experienced . Had us back in operation with minimum inconvenience. Would call him again.

Deborah York

4 months ago

We have used the services of David Gray several times. The price & quality of the work were excellent.

Bridget Mcdonald

8 months ago

I’ve used David Gray plumbing several times now and they always do a great job. I’ve called them out twice in the past few weeks (separate issues) and Mark has come over and taken care of the plumbing problems. It’s nice to have a company that you can trust!

Terry Hendrickson

6 months ago

I feel they did a good job but I feel they were way over priced sorry I didn't get more estimates 1233.00 for the job that took1 hrs and 45 minutes and that was after they came down from 1500.00 and change this was to fix the ruptured shower body . I live in New Jersey and I was shocked at this price .I will never use them again . GOOD WORK BUT OVER PRICED I WILL NEVER USE THEM AGAIN.

Joe Hartsfield

a year ago

Adam and Eric were very patient in explaining everything. Worked extremely hard but very clean. Very knowledgeable and certainly skilled at their trades. No nonsense installation plus a quality product afterwards. Excited to have a fresh start with my home.

Loretta Bolton

8 months ago

I was experiencing several electrical problems with my stove and air conditioning unit. Corey Carter and his assistant greeted me warmly,checked and did maintenance on the panel box,finding problems with wiring on stove and the air conditioning unit.They instructed me on how to use panel box.

Casey Handy

5 years ago

I hired David Gray to completely renovate both bathrooms, the price was great and service was very professional. Mark was awesome to work with, and John installed the tile. definitely happy I chose David Gray.

Matt Munley

8 months ago

Christian and Zach did a great job on my homes plumbing work. Very courteous and professional. Will definitely recommend David Gray to friends and family!

Cindy Althouse

6 months ago

Fernando was great! Everything was fixed quickly and well! He was very nice and polite, too.

Nicole Riner

11 months ago

Frank Freece from David Gray Plumbing, as well as the gentleman that was with him, provided excellent service for me today! He explained in detail the root cause of our drainage issue and had the problem corrected within a half hour. Not only that, but he also took the initiative to ensure that the problem would not reoccur. David Gray isn't the only plumbing company we've used but they will be from now on!

Rich Haskins

10 months ago

The valves for my washer wouldn’t close and stop the water and I was in a time crunch as I was moving into the house and had to get it fixed didn’t have time to figure out how to do it myself. The quote was really high but I had to have it done. Then when I saw they were done in 5 minutes time I was really put off paying over 700 dollars to change the two valves. 40 dollars in parts at any hardware store so let’s say 100 in parts from them. The labor rate is over 600 an hour? No wonder why they won’t tell you on the phone how much to change the valves they charge you 70 to come out and tell you how much. never again

Anna

10 months ago

Kevin came out first thing this morning and diagnosed problem-needed to replace water heater. By the time he had disconnected and removed old, the new one was delivered. Had hot water by 11:30am! Kevin explained everything and answered all my questions (many). Very personable, efficient, and neat!

Leonardo Adaro

3 months ago

Fernando Suarez have a lot of knowledge about plumbing and he answered all my questions. It was a very efficient fix to my problem and in short time.

Steve Rodrigues

11 months ago

This is a long review but I feel all the facts need to be stated. We just moved to Jacksonville less than 30 days ago and am still in the process of updating my local vendor list for plumbers, electricians, etcI had a Moen shower faucet stem that broke off when it was being turned off on Thursday evening. I looked online at several YouTube videos and it seemed like a pretty simple fix whereby you take out the cartridge and replace it with a new one. I didn't want to try this out myself as I may damage it further and I thought it would cost between $150 to $250 to fix.I called David Gray Plumbing on Friday morning and they were able to get a plumber out here the same day afternoon to take a look at it.He first told me that he would need to replace the entire joint fixture and for that he would need to break the shower cubicle tile. I suggested that I would prefer if he didn't break any tiles and then he said that he could go in through the sheet rock at the back. He quoted me at first approx $1800. I told him this was more than I had thought it would cost. I also told him that I felt he was replacing the entire engine rather than just the spark plug.I then told him that I would need to get another opinion from different vendors before I proceeded with a decision. I'm GLAD I did. Before he left he gave me an updated quote to fix the issue which included tearing out the sheet rock and fixing the issue which came to $1500+.I contacted another local plumber (Herzer's Plumbing) that same afternoon who has been in business for 60+ years. They were able to schedule an appointment for Monday afternoon. Glenn came out here Monday around noon and within 25 minutes he was able to take the broken cartridge out with his experience and ingenuity. He then replaced it with a new cartridge (without breaking any tiles, sheet rock or anything else). He was done in 45 minutes and i was charged a reasonable $265. BIG DIFFERENCE in price and I don't have to now re-plaster the wall and have it repainted either.Thought I would share my experience with everyone.

Patrick

11 months ago

David Gray sent someone the next day for my water pressure problem. Zach the technician was efficient, polite and informative in finding and explaining the problem. Reasonable prices. 5 stars!

Tiarah Lewis

a year ago

Technician Frank was very professional/courteous and fast with replacing my garbage disposal! He even took the additional time to explain to me how this little thingamajig worked to unclog the disposal in the future shall something get trapped inside! Would definitely recommend! I dreaded the service call but this company made everything from making the appointment to completion of the work a breeze! Thanks David Gray Plumbing and thank you Frank!Shout out to Joe as well for the initial inspection and advisement of issue!!! ?

Carol Durden

10 months ago

It was a pleasure having Patrick and Justin repipe my house, they were professional and came to work. I never saw them take breaks or even eat lunch. I've lived in my house for 42 years and had many repair people and contractors do jobs for me, some were memorable and some not so much. I will remember Patrick and Justin and a special thank you to Patrick for helping me with my alarm and putting the foam on the back of my house. I give them an A+.

Linda Upson

a month ago

Excellent service. Quick and efficient. Pleasant experience.

Kelly Coker

9 months ago

I just had another great experience working with David Gray plumbing on a plumbing issue in my home. Zach, the employee who handled the issue, was personable, knowledgeable, and handled the item in a timely manner! Would call David Gray again in the future for plumbing issues.

William Williford

9 months ago

Fence installers broke water main at noon. Called and got appointment within 20 minutes and repairman showed up 1 hour later and were able to fix the break in time for the fence installers to complete their work in the same day. Very nice job.

Cyndy Clayton

a year ago

Frank Freece, a 35-year veteran of David Gray Plumbing, made excellent & quick work of replacing an unrepairable dripping kitchen faucet for me, with a new faucet I provided. He was able to come about a half hour earlier than the appointment block of time too. He knew how to be both professional & friendly AND have a sense of humor, and even answered a few other plumbing questions I had. Costs aren't what they used to be, but I'll be too busy enjoying a faucet I won't hear dripping from every corner of my house to care

Joycelyn Jenkins

9 months ago

8/18/2022, Today was my third service experience with David Gray Plumbing, coming via a referral from a family friend, and it definitely won't be my last! I thoroughly believe that you don't get a second chance to make a first impression! And Joe Andujar was the technician dispatched to my home this evening! He rendered exceptional service with outstanding results and a smile! Thanks very much, Joe! Your service today was much appreciated! And now, we're David Gray Customers for many more years to come! ???

Rich S

9 months ago

Our technicians name was frank. He was very friendly and cordial and extremely informative. I am a do-it-yourselfer but I could not figure out where the clog was for our kitchen sink line. Frank tried to go through the sink with no luck which is what I was running into. He finally attacked it by coming up from the drain out to the septic field. Also he did not mind that I was watching and asking questions so I could learn what I could do in the future and what I can do to prevent this going forward.

William Bradshaw

4 months ago

David and Glen were great. On time and very professional. Definitely highly recommend !!

Gary McCoy

9 months ago

We normally use Losco but they were busy and in the past when this occurred I called David Gray. So that’s what I did Monday. They fixed our water pump probably about $300 over what it should have cost and while doing so loosened a seal on a connecting pipe. When I called them back out the guy said we had a hole in a pipe which was a new problem and it would be well over $600. We had just paid $857 for the first visit. I told them to leave it I would call Losco back. Today Losco came and just sealed what David Gray loosened up and it was less then $200. David Gray should have done this for free. I have since found out David Gray is not owned by the Grays any longer and it’s just some unknown people trying to rip people off. Our son who is an attorney called and told them what he wanted to discuss and they put him on hold for 15 minutes. Our son finally hung up knowing they were not coming back. Be careful people.

Art Oswald

10 months ago

I was satisfied with the work done. I thought it was too expensive but I didn't have a choice. I asked for a quote on some addtional work and I thought their estimate was wah too high.I need to replace a shutoff valve. Materials would be less than $50 at home depot. For professionals like these guys it would have probably would have teken them about 30 minutes. So even if they charge $100/hr the estimate should have been around $100. It was close to $400.00.I'm lucky in that I can do this repair myself when I have time. I'm concerned about those who do not have that capability. To me this is price gouging.

DeDe Estaver Gavagan

4 months ago

Arthur and his son Arthur are the bomb team!! Very professional, good sense of humor and most important, integrity of their work!

Alicia Bradley

9 months ago

We are Very pleased with Technicians Katia , and her Assistant Matthew, they know the job, and was Thorough in replacing the shower Valve. Services provided was Timely, and Professionally done. Satisfied customers,( The Bradley’s). Thanks ?

jim kean

11 months ago

The tech on the job was Arthur Hairston. He is amazingly friendly, knows what he is doing and was a pleasure to work with.The job was to replace a faulty toilet. It started late on Friday afternoon but couldn’t be completed because of heavy holiday afternoon traffic. Arthur and team fixed up the toilet to function for the weekend and the job was finished early Tuesday morning.Arthur is an excellent representative of David Gray Plumbing and a funny guy to boot. I’ll be sticking with David Gray for any plumbing, a/c or electrical work I’ll need in the future. I’ll be scheduling both electrical and a/c work next week.

Christopher Davenport

11 months ago

82 year old father in law unfortunately called the rotor rooter folks first. Inexperienced tech showed up and never resolved clog. Quoted $6, 200 retrofit. Then my dad called David Grey. They fixed the problem in record time and were very reasonable without an unnecessary retrofit. Cheers to Eric and Jerry at David Grey. I will never do business with another plumber again.

James Miller

a year ago

These guys were great. I had an issue my contractor said would require wall removal. The David Grey team came in and completed the work in 30 minutes, without wall removal. Additionally there team was prompt, polite, and a pleasure to talk to. Truly 5* service

Marshall Simmons

7 months ago

John was very nice and professional. He explained the process and set expectations very well. Service was done quickly and he left no mess. Will use this company again for future services.

Tom Redding

4 months ago

I always call David Gray for plumbing service, Tech David Ford is an outstanding representative, true pro.

Eric Cooper

a year ago

We had a running toilet. Called David Gray. They had someone out the next day. We wanted a toilet replacement. Done. Quick, done correctly. Excellent customer service. Will definitely use them again!

Noelle Roher

a year ago

Walter and Cody showed up yesterday and knocked my issue like that! The leak may have been small by their standards, but it was a big deal to me to get it resolved and they handled it with professionalism and care. They even gave me several options I could go with and fully explained what the problem was and how the fixed it. David Gray is now in my contact list for my plumbing jobs! Thanks Guys!!!

Amanda K

a year ago

Been dealing with a phorid fly problem and have gone through every measure possible. All I had left was calling a plumber. Michal came out and inspected our drains/sewer. Everything was great. Although I am back to square one regarding these flies, I have a piece of mind it isn't a leak/broken pipe somewhere.

Joe Burgan

6 months ago

Paid $69 for the guy to tell me they would charge $520 to replace a $40 cartridge. Robbery.

Arlene Connor

2 months ago

They were very prompt and professional. I have used them before and pleased with them.

Scott R

9 months ago

Once again, David Grey team deserves another 5- star. Very professional, knowledgeable and courteous. Brad and his assistant were top notch. Thanks team.

Heather Dewiliby

a year ago

The tech was very professional. He took the time to listen to my needs and he found a way for them to be met. He was smart about the repair and did not want cause extra damage to my home. Loved the promptness Couple calls later and he's done. All the communication was done over phone cause I was working my oldest son was home, so with that challenge he was awesome.

Mike Ingram

8 months ago

Both gentlemen were prompt and virtuous. They took plenty of time to explain, the “New Pricing Structure”. They provided an emergency/After hours service which I expected to pay a “premium fee” for. The $169 fee to go be estimates now, seems to be common practice for larger established companies. Being fair, time is money.However, if I were paid for every quote I gave my clients, and I’m in a very limited field, with average profit margins, I would be a Billionaire.or I could almost afford local GOOGLE business MARKETING along with their dealership advertising fees.Honestly though, this companies new PRICE STRUCTURE IS RIDICULOUS !!!Replacing two easily replaced, pvc valves with two brass valves, to the inlet and outlet to a water softener, that didn’t need to be moved, was also empty (brand new) a total of 30-mins work for two plumbers, in Jacksonville Florida (not Manhattan or Beverly Hills) what do you think the quote was? Over $900 and the guys were great, they didn’t have to use any pvc, do they only charged me $560+ and the company does warranty their work. However, “I understood their dispatcher to say the cost would be $169 and $100 an hour. Knowing this was a 45-60 minute repair if you have the parts and materials.So when your expecting $169 plus, $100 for an hour labor, plus with a huge mark up maybe another $100.and maybe $100 for travel time and wear and tear, so $469 worst case?So $560 something is fair, I guess,(?)At this rate though, $15 an hour for any employee, is not enough to make a living. Businesses are paying for ADVERTISING !!!!This is ridiculous !!!!!And to make things worse, GOOGLE nor the plumbing company is paying me for detailed and accurate reviews - DO YOU GUYS UNDERSTAND HOW GOOGLE IS CONSTANTLY CHANGING THE RULES AND REQUIREMENTS TO BE NUMBER ONE IN YOUR AREA AND PROFESSION.I have never paid Google 1-cent for advertising. Team up with local businesses and AGREE to stop paying GOOGLES RATES AND MARLET PLACES RATES TO ADVERTISE !!!But the plumbers were great!!!

Olivia A

3 months ago

Arthur and his son Arthur were very helpful and provided excellent service. Would definitely recommend

steve mann

a year ago

Took advantage of my wife, didn't explain exactly what they were doing.WAY over charged. She was working and couldn't be away from here computer and phone.They ran a 6ft section of pipe connecting to drain, no under cabinets or anything in there way. Charged 608 dollars that includes 69 dollar service call. When I got back in town I called, they took 100 off and said there tech needed more training. He Should of took off service charge, which they did and he needed to explain his work better. Parts maybe 50 bucks. Was here hour and half. So hour and half work 539 dollars. tell me not being over charged.

Jimmie Mor

a year ago

Very profession. Chris, service technician, communicated with me when to expect his arrival. Once he arrived, we discussed the problem and the amount for the service, prior to the start of the work. He answered all my questions and was prompt with getting the work done. The price was reasonable and I would use this service in the future, if needed.

Malaea Robidart

2 months ago

Fernando was amazing and gave me all the answers I needed! So glad I called.

Jeff Campbell

8 months ago

Brad and his coworker were very fast in responding, very cordial and sympathetic to our situation and very professional in the services provided and all within the estimated cost for a late night emergency call. I would highly recommend Brad and David Gray Plumbing.

John Peterson

6 months ago

Cody & Matthew were professional, in plumbing in and connecting a new water heater to replace a nearly 20 year old unit on short notice. Thorough in all respects.

Bree Reeves

a year ago

Existing faucet started leaking. Was able to call and have them come out within 24 hours and install a new faucet.
Friendly, knowledgeable, and professional
David Ford did a great job.

Shauna Shepherd

a year ago

Zach was awesome to work with. We had a 4 day repipe completed and Zach communicated effectively on the project and where they were 8n the project. We never had to guess at anything. Zach was a true leader and outlined where the project was when another co-worker assisted him. We hardly even knew they were there. Zach/ David Gray Plumbing sent an alert each morning when they were in route to our house. It was an absolute pleasure to work with the team from David Gray Plumbing. I would highly recommend this company.

IndiaP

a year ago

I've used David Gray Plumbing at least 3 times. I can honestly say their services are second to none. They are always responsive when I call and come out as soon as possible, which is very important to me. In most cases, they've been able to solve my plumbing issues accurately the first time. The one time a small conflict arose, the company handled it and me as their customer in the most professional manner. Specifically, I'd like to praise Dale, a manager who took time to hear me out and understand the situation. The two of us were able to have a professional conversation and come to a fair agreement that was pleasing to both sides. As a repeat customer, that made me feel valued and appreciated. I will continue to support any company who values me as their customer!

Artie Hall

a year ago

Outstanding service. They came nice and early. Professional, friendly, and they knew what they were doing. Went straight to the problem, and fixed it quickly. They went above and beyond what we asked for, and fixed several things while they were here, all within budget, and all quickly. David Gray will definitely be our go-to people for any future home service needs. Special thanks to Frank, for great service.

Michael Napper

2 months ago

Ken arrived on time, was very professional and performed the repair quickly.

Samuel Cooper jr

3 months ago

David Gray employees are very Nice and the technician was very knowledgeable and friendly and on time and did a great job

Julian Bryson

a year ago

UPDATE: Dale reached out and offered to send a second technician. He was there within 24 hours and did a fantastic job. He located the problem, mapped our entire septic system (using a camera), and patched the hole until we could have a more substantial replacement installed. I was very pleased with this service, and can only wish this had been our first experience; if it had been, I would give five stars. We are now seeking and estimate for the more substantial repair to come.I have been very impressed by the company's response to the situation. Every communication has been professional, courteous, and helpful.My original review is below...Don't call this company unless you have money to burn. We had a plumbing situation that needed a quick resolution. They were able to come that day, so we asked them to do so. I asked their service call fee and was told $89, which seemed in line with others. I should have asked the hourly rate. $371 per hour! Unbelievable!The person who arrived was nice enough, but unable to fix the problem. He gave us a $50 discount, but even so, we paid $321 to not fix the problem and not learn what was even wrong. He suggested that we need to replace the drain line and would send someone to make an estimate for that work. In due diligence, we called two other companies to do the same. They asked if we had run a camera to see what was wrong in the pipe, because that's what they would have done. No camera was offered by the DG technician. The other companies we called had hourly rates of $100 less per hour AND would have run a camera.I could not be more disappointed to discover that we wasted $321 on this company and have literally nothing to show for it.

MARKITA WILLIAMS

3 months ago

Arrived on time and got the job done and was able to give me a quote before he started the work...

Estrella Ganas

9 months ago

Added water line for ice maker for the new beverage bar area. Thought the job was going to be a piece of cake but Scott James made it happen with a few bumps in the walls. He was determined, hard working and never quit until the job was completed. Thank you for getting that new line added.

Karen Fallin

7 months ago

Came quickly and efficiently replaced electric water heater in a 3 hour window from first call with the scheduler. Polite and explained thoroughly

Arnold W

a year ago

My problem was leaking sprayers in my shower that needed to be fixed. I called David Gray because I had used them a few times in the past. They sent their technician, Zach, and he was wonderful. He replaced a part called a diverter that he had on the truck but it still leaked. So he ordered another part from their warehouse. He waited in his truck outside my house for them to bring him the part. When it turned out they didn’t have the right part, Zach drove to another plumbing warehouse to get it. He installed the pool and and it worked perfectly. This is a company and a technician going above and beyond what you would expect. I would definitely recommend this company to any one that needs plumbing work done.

Sean Kramer

a year ago

Great customer service on call, didn’t have to fight through 10 robots before a real person. The repairman was awesome, he came and fixed my issue and even taught me a few things on some minor fixes. He was professional and personable. Overall 10/10 service and will absolutely use David Grey again for any plumbing or AC work due to this experience.

Susan Lovitt

a year ago

Walter and apprentice Cody were such a pleasure to do business with.I called David Grey back again after having a supply valve Leak fixed back about 2015.Great service, quick and definitely a fair price.The only thing I have not seen inflation on this year, as most Americans well know.For this supply line leak, I already had 2 plumbers unable to find my leak, and assured me it would be expensive.I knew I needed to call David Grey for this.They gave me an appt. the very next morning.I shared with Walter info I had received from 2 previous said plumbers to aid in finding my leak.Walter is an amazing plumber and person with a widened intellect, and diverse knowledge of plumbing. In less than 30 minutes they found my supply line leak, as well as informed me of the materials already in service at my home shut off valve to the meter. Using great experience and heightened common sense they detected the leak AND showed me the problem. They gave me the estimate which included everything and said they could have it wrapped up in less than an hour.I was ecstatic, as I had this problem for close to 4 weeks, trying to find a low price for all the digging that was needed. They had me laughing in face of desperation before they started, and assured me they would not only get it done quickly but save me alot of money also. My total bill was less than the 2 previous plumbers estimates cost, who did not find the leak.I would refer anyone to David Grey Plumbing. They will be the only company I call in the future for plumbing. If I need HVAC or Electrical I will call them first as well.Thank you to a family company with great service, professional and respectful employees.

Dave Perez

a year ago

What a rip off!!! They wanted to charge me just under $500 to unclog a toilet that is 4 feet from the clean out. Bought a $20 snake and did it myself. This is, at best, a $150 to $200 job. I am really shocked. The plumber, Joseph, was very polite and professional. He took no offence when I refused the service after the estimate.

Rich Reinhart

9 months ago

Outstanding service, knowledge, and professionalism. I would highly recommend Brad and the team at David Gray Plumbing. They completed the job before any of the other plumbing companies even called me back.

Denise Henry

a month ago

Frank was very professional and knowledgeable explained everything very nice man, awesome. I would want him to come back again if I needed David Gary Plumbing. The you so much Frank.Once again Mr Frank was awesome.Very professional and knowledgeable, patient kind. We can't say enough about him. Very man. Thank you so much, Mr Frank ??

Stanley Taylor

a year ago

Our hot water heater wasn’t heating properly so we called David Gray plumbing. The supervisor (Dale) answered the phone he was very professional and assured us he would send the best guy out to take care of us! Dale sent us Dominic! Dominic was great. Very professional, he was on time, he got the job done so fast I didn’t even realize he started! He was extremely friendly as well!! If you need any plumbing work done definitely call David Gray and ask for Dominic you won’t regret it. I’ll be asking for him every time!

sammycat

3 months ago

Technician was very professional and quick. However I did not expect to have to have toilet tank parts replaced in a brand new toilet purchased and installed from this company only a little over a year ago. I hope the new parts last longer.

Barbara Stack

9 months ago

Josh came to find the leak which causes two alerts from the St John’s
Water. I called and Josh came the next day. He not only found the leak under the slab in the garage but will do the job tomorrow, saving us more water bills. I highly recommend Josh with David Grey Plumbing.

Jackie Boo

a year ago

Cody and his assistant were very professional and got the job done in way less time than I expected. Very friendly very polite gave me information on repiping my old home. Will absolutely use again if needed in future.

Nancy Misiak

2 months ago

Our plumbers Scott and Matthew did a great job would recommend David Gray to anybody.

zoso76

2 years ago

Had a water leak behind a wall on a Sunday afternoon and had to shut off the water to my house.. Reach out to David Gray Plumbing. Received assurance that a service representative would be able to stop out and would be calling me after finishing up the job was on. That is exactly what happened. Adam advised he was a half hour away. Look at the job and let me know a head of time the cost. Did not over price me in a situation where they could have. Was extremely professional and did quality work. Everything was cleaned up when completed. I highly recommend.

Joe Grass

9 months ago

Katia and Christian were great. Called late on a Friday and responded right away. Showed me the issues and replaced the water heater. Very professional in their work and courteous.

Rita Denson

4 months ago

The service tech was on time, professional and informative. I would most definitely use this company again.

Rolando Bethea

11 months ago

Allonzo was very professional and attentive to my mother-n-law’s issue. He did not take long at all to install her new garbage disposal! Great guy!!! Would definitely use this company again!!!

Jorge Perez-Poveda

a year ago

After my second slab leak I decided to re-pipe the whole house. David Gray offered the most reasonable price.The crew headed by Michael Rowland was punctual, accommodating, knowledgeable, respectful and an overall delight to have in my home. I was extremely pleased and strongly recommend their services.

James A

a year ago

Lesson learned, don’t work with David Gray plumbing again.Editing the review: Dale T called me this morning and discussed my concerns. He had a crew come out immediately to help me out. Overall, their pricing runs quite high, but they went out of their way to make sure I was satisfied which I appreciate.

Craig Myers

4 months ago

Fernando found the leak and fixed our kitchen sink very quickly and in a friendly manner.

phillip clement

a year ago

A all went fine until he found out he did not have a long enough snake. The drain line and my sink is probably 75 to 80 ft long and they only had a 50 foot snake. Therefore the clog there was busted up drained further down the pipe and totally clogged up the system. They check to see if they could get a longer machine said it take 2 weeks to get one therefore was left on my own with a totally stopped up kitchen sink. Call another plumber in the city and they came out and they did have the longer required snakes and were able to totally get the system freed up.

Linda Satterwhite

4 weeks ago

Very friendly, efficient, got the job done in a timely manner

Steve Bertok

a year ago

I had a sewer backup and called another business. They said it would be about two be two weeks so I called David Gray Plumbing and was told it would be about two hours. My first call should have been to David Gray Plumbing and I now have them on speed dial. Get response, great technicians and great service!

Katherine Brickey

7 months ago

Kat was wonderful! Prompt, thorough in her estimate, explained exactly what needed to be done. Will definitely use again.

Kristen Morroni

a year ago

Allonzo was professional, knowledgeable and a delightful young man. He knew we were upset that our fairly new toilet was no longer working and did all he could to make installing a new one as easy and painless as possible. He is an asset to his company.

Dan Trautman

a month ago

Josh was great!! Very knowledgeable, efficient, and professionally courteous.

Lauren Harvin

a year ago

The guys showed up earlier in the allotted time slot, quickly determined the required repairs, clearly informed pricing and completed the job. They left everything tidy and well repaired. Thank you David Gray crew for helping fix what was a minor disaster. We appreciate it!

Rhonda Dealing

7 months ago

I had a ice maker line bust and the value would not turn water off. David Gray was at my house in 30 minutes to fix my problem. Excellent work.

Libby Tullis

a year ago

We are new to Jacksonville and used a google search to find a local plumber. The other reviews were good for David Gray so we gave them a call. The ladies in the office were helpful and quick to book an appointment to have a leaking sink repaired. I was notified when the plumber was on the way and Dominic arrived shortly after. He was professional and friendly. He gave me an estimate on not only repairing the leak, but also removing an unwanted utility sink. Dominic worked faster than anticipated so he reduced his quote and we saved $100! He also recommended some local areas to check out for our daughter who loves the outdoors. We will definitely be using David Gray for our future plumbing needs.

Bob Courter

4 months ago

Excellent service to repair water heater .Highly recommend David Gray plumbing. The technician, Ken was very experienced and professional and I would recommend anyone needing a plumber to call David Gray Plumbers.

Sue Scheff

a year ago

After an awful experience with a local contractor installing new granite vanities - they left me with no water since I needed new values. I called around for a plumber for same day service.Not only did David Gray come out within 2 hours, they were extremely kind, professional and unexpectedly -- reasonable in cost. They literally saved my day.I would highly recommend them - their tracking service telling you exactly where the repairman is - and who they are is really an extra level of security and can really help you plan for when they will be there. I will be keeping their number for all plumbing repairs.

Michael Bracey

a year ago

Called David Gray due to a stuck shower valve cartridge. My appointment was set for 9am and the technician, Adam, arrived at or around 9:30am. He was very professional, courteous, and most of all he valued my time. He went over what he was going to do and did exactly that and the repair was quick and fast. He did not delay my day by having to go to the nearest store to get parts he had everything he needed on his truck. Great service is hard to come by these days and it was refreshing to have someone come out and provide great customer service.

Neeraj Kaushal

a year ago

I had a faucet issue that was required for my unit. The front desk was great on scheduling the appointment based on my availability and notifying when the technician was en route. Dale was fantastic to help identify which faucet was compatible, conforming warehouse inventory and any technical questions I had for the appointment thank you Dale! Great experience all around!

Jennifer Baker

a month ago

I called on Monday, they were out Tuesday. Gave me an estimate and started the work the next day.

Daniel Andrews

a month ago

Very professional , explained everything and provided additional information about cost saving actions

Maxine Engram

a year ago

I enjoyed Mr. Robert and his attitude toward servicing my toilet and also viewing another project for me in the near future. He was on time, texted me to announce his arrival.Very positive about completing the tasks.Will definitely ask for his services again!

Bob Billpay

a year ago

Called in for emergency service around 9:00 PM and got answereing service who in turn notified a tech by the first name of Joe. Joe called me outlining an additional night charge of $169.00 which I was fine with and expected. However, then explained a list of potential charges to be incurred once he arrived adding up to 890.00 plus. In retrospect I feel this was done to prevent him from coming out at 10:30 at night as he stated it would be cheaper the following day. At this point I asked for the following day and he mentioned he thinks between 10 and 1:00. Called up dispatch the next day, knew absolutley nothing.

Wendy O

a year ago

We had a slab leak in our kitchen. Eric and his helper came out to the home during the timeframe provided and spent over 3 hours finding the leak, Jack hammering the floor, repairing the pipe and laying concrete over the damaged area. They were friendly, efficient and got us hot water back in time for Thanksgiving! The price was more reasonable than I thought it would be. I highly recommend David Gray.

Chris Smith

9 months ago

Allonzo and De-audrie came today and did an excellent job. I was so impressed with their profesionalism and fully expaliniing the process to me so that I completly understood. Great value and wonderfull craftsmanship. Thanks Allonzo and De-audrie I will definatly have both of you back!

Michelle Protami

8 months ago

Outstanding company! Josh was polite professional and explained everything that he was doing, cost etc. They were ontime and I will only be using David Gray Plumbing in the future!

A Akins

6 months ago

Katia arrived very quickly after my call and explained the various ways to resolve the issue. Very responsive and professional.

Steven Bickham

a month ago

Frank was very kind and efficient. Quick and easy service.

Carol Sebolt

6 months ago

Joe was on time, professional and friendly. He was knowledgeable and we would definitely recommend David Gray Plumbing.

Barbara D

a year ago

David Gray Plumbing did a total repipe on our house. What a fantastic company. Team Tyler and Justin were absolutely wonderful. Knowledgeable, courteous, on time, clean and they even said our dog's name everytime they entered the room. We will definately call them if we ever need their services. Highly Recommend!

R CG

7 months ago

Emergency call to replace washing machine valve. Very responsive. Robert Perry quickly evaluated the issue. Gave me options with no pressure. Problem resolved.

S H

a year ago

This has been an incredible experience. I had company coming in two days and the shower needed to be fixed. David Gray had been recommended to me by someone I respected. I called them late yesterday and was told I would get a call back within the hour. I did. The information was taken, given to their office and I had a call early the next morning. An appointment was set up for that day and the two men were here an hour later. The work was done in three hours. Replaced the shower apparatus which looks quite modern and I like it.Patrick and Eric were efficient and pleasant. They cleaned up the work and left everything well done. I am very impressed with the the men who did the work and the company. I recommend them highly.

Jenny Clarke

10 months ago

David Gray saved the day! I was concerned about a problem discovered during a renovation and was expecting a massive plumbing project based on the assessment by a competitor selected by my GC. I am so glad I put my trust in David Gray and asked them for a second opinion. They came out immediately and within an hour Eric had my drain line cleared and my renovation back on track. David Gray literally saved me thousands of dollars, time and stress and will always be my go-to for all home services!!!

Joe Rush

a year ago

Called in a service request at 7:30, Brad showed up at 11:30. Took a look at our water heater, replaced the thermostats, and less then an hour later he was on the road. Great customer service, I would not hesitate to call this company again. Price was fair.

Jennifer Patel

a year ago

Austin with David Gray was prompt, friendly and gave a complete explanation of the repair that he would be making at our community. He kept me updated on the progress and informed me when the project was complete. Nice to find a company that has workers with such a friendly personality & true knowledge of their work!

Gene Flora

7 months ago

Zachary was prompt, professional and did a great job! I would highly recommend him.

Stephanie Moulder

9 months ago

Arthur was very efficient. He explored and investigated all issues we were having until he confirmed the issue. We will use David Gray plumbing in the future for sure.

tj 1532

a year ago

My elderly parents were in need of water after my father, thinking he could repair a leaking pipe; messed up the main water line to their home.By the time I got involved 3 days had passed and I was beside myself. Liz at David Gray was like an angel as she calmed me down, got me an appointment within a couple hours and took care of all the details right over the phone.Then Tommy shows up like a Knight in Shining Armor! Not only did he walk me through theissue,(he sent pictures to me via text!)explain the cost involved, then gave me the best price possible in order to get the water back on; and had suggestions for what to do in the future to limit the cost when they are able to afford to permanently resolve the root cause of the problem. On top of all that Tommy was able to deal with my father in a kind and courteous manner, which is not easy for most anyone who knows my father! He even gave my mom a hug and told her to have a nice holiday! NOW THAT IS TOP NOTCH CUSTOMER SERVICE. ? ? ? ?Thank you LIZ! Thank you TOMMY! The way you treat your customers matters!

Christopher Shanklin

a year ago

We have used David Gray multiple times for rentals and primary residence. I have always understood they were more expensive than other companies but they stood by their work. However, after this last service i am so disappointed with their pricing I will not use them again. I had them fix a leak on my in-laws hot water heater that needed a small connection and piece of pipe replaced. I could have done it myself in an hour. The plumber came and was there for less than 45 minutes and charged over $400 and didn’t even provide a receipt. Then proceeded to provide a price of $2800 to replace the hot water heater (had it done at my house for $1100 a year ago by another plumber). Previously David Gray offered and applied military and senior citizen discount but that was not offered. I recently used another plumber at my primary residence and they changed out 2 toilets in a little over an hour for the same price. Over $400 for less than an hour of work is just to much.

John Doe

a month ago

David Gray did a great job installing my hot water heater.

David Stevens

a year ago

Great experience. They came out right when the promised. Got a text message that allowed us to track their arrival which was nice. Fixed the pipe fast and at a fair price.

Kyle Harmon

10 months ago

Frank was incredibly professional and prompt. Handled the issue, was able to diagnose what the clog was, and where in the line, along with provide a comprehensive write up that can be brought to my complex to show that we have a problem in the main line.Thanks for coming out so quickly!

USA Proud Forever

6 months ago

Very disappointed called them to unclog the plumbing in our bathroom they said the issue was the pump to the septic was bad and septic was full . So had to call a septic company and replaced the pump and had the septic pumped out and guess what still have clogged line in the house causing the toilets to back up . Also got a quote from the tech when he was here to replace the guys and a water valve cut off and he said it would be $450 which just to me was outrageous.

Faith Vlogs with Miyoshi Allen

a month ago

I had to get a new garbage disposal. They were fast and friendly. Was in out .

Kellie DeLong

7 months ago

I had a clog in one of my bathrooms and in a very Swift time I didn't have a clog anymore it was fixed and it was very reasonably priced showed up on time very nice definitely will use them again

ToHellwithU Crom

a year ago

We had a clogged pipe from our kitchen and washer discharge drain. Every time the washer drained it backed up into sink. John from the sewer pipe div. was able to get the kitchen drain pipe unclogged and the washer pipe cleared as best he could. The clog was in cast iron pipe under the foundation that required a longer auger to clear. John promptly advised me of the situation and gave us options to complete the job along with keeping us under budget. Also completely and throughly cleaned up his work area before leaving. He needed a longer auger to reach the clogged area of pipe or it may have needed to have some plumbing redone under the sink. Which he did not have proper plumbing fixtures to repair. So he was able to get Joseph to come out asap to address the issue. Once Joe arrived he had the ability to clear the clog the rest of the way completely clearing the lines with a 75ft auger. I highly recommend David Gray for their promptness and professionalism. I've used them in the past to fix a busted pipe during a hard freeze.Thank you to both John Arnold and Joseph Hoerlein... Thank you again David Gray Plumbing.????????Christopher Gardner

David Olcott Sr

a month ago

Arthur and Jr were awesome pricey but good and professional

Kristen Bankert

3 years ago

These guys did such an amazing job. They were incredibly responsive and fast. Came out same day within an hour. They had to go into our crawlspace to fix two issues (not the most pleasant job), but could not have been friendlier or more efficient. I am so thankful for their prompt, expert service and more than fair price for the job they did. HIGHLY RECOMMEND! Thank you David Gray. You have great people on your team!

Robert Starkey

a year ago

Michael was professional, knowledgeable and he resolved two frozen shut-off handles. Additionally he found a piece of paint debris that was clogging our hot-water inflow. No complaints about Michael but he did get quite a few calls from the office while working which I can help but think slowed down his work process. Lastly, Gray doesn’t like credit/debit card payments and we were asked to pay by check because they claimed or wi-fi wouldn’t process the transaction. This was not true as we have very high speed internet and never had a problem doing this with other service provider.

Jose Praxedes

5 days ago

Adam was a professional technician, he knows what to do and installed in a short limited time. ?

frank mendola

8 months ago

Auther and Auther jr came to my house to fix a leaky water valve fo my ice maker.Very professional and knowledgeable - jr has the best teacher of all his father!Only thing missing for me - being from Philly he could have brought some cheesesteak for lunch lol.Great job very happy

Cinnamon Cobb

3 months ago

They were quick, efficient, and did great work. I’d use them again.

Maria cristina Kassis

a year ago

I had an issue with transparency with this company. For service fee minimum $200 that's just looking at it, gives u the list of material needed and charge you again for the actual work minimum $400 with materials you provided when they come back. I asked for a quotation for installation of toilet. They end up threatening our employee to report us to health inspectors to agree to have the work they said needs to be done as soon as possible. And it's okay but procedure dictates u have to get approval from whomever called. They did not reach out to me regarding estimates and I did not approve any work order. So I end up with $6000 bill that needs to be paid in 30days despite having issues with the whole process. But according to the company it's a he say, she say issue. Despite of having a recording of the conversation me stating I need a quotation before going through any work. Anyway, the brand new heater installed which we didn't even need, they didn't even bother check if it's working before leaving, So I have to call someone else. Installation of the toilet is good, it's working. We will still pay the bill because it's installed or be transferred to collections agency. Despite of the unprofessional procedures this company have, they won't try to work and help you with this situation. I was not even given a chance to canvass for a reasonable price. This is just to warn people when you deal with this company. Especially during this hard times.

Albert Wooten

7 months ago

Guys did a fantastic job and was able to save me money by ascertaining the problem without resorting to busting holes through my ceiling. I would heavily recommend to anyone needing plumbing service.

Kimberly Masters

9 months ago

Called them due to a broken pipe from a dishwasher repair business. They came immediately, within two hours, and repaired it promptly. Very happy with David Gray Plumbing.

Mike Blue

a year ago

Dominic arrived a few minutes ahead of schedule. I explained the issues and showed him the locations. He did inspections, determined what needed to be done, and then we agreed to a price.After he had disassembled one of the projects, he determined a better solution and saved me $$$.Professional, Courteous, Efficient. Knew what he was doing and got the job done correctly.

Larry Phillips

7 months ago

Original disposal went bad and David Gray Plumbing was quick to respond and get us on the schedule. On time and quick service.

Robert Kirilloff

a year ago

Arthur and his team did a great job fixing the toilet and kitchen drain. We let us know what caused the problems and how to help prevent them in the future. The issues were fixed and he let me know that there could be a larger issue involved done the road so I can prepare. Great job overall and 5/5!

Evan Darby

4 months ago

David showed up, fixed the problem and had my family up and running with water in under 2 hours. Amazing work!!

Martin Garris

a year ago

My service Technician was Tray,He was very knowledgeable and professional.He explained everything clearly, including potential costs.He was able to fix my problem quickly.He had several suggestions to avoid potential problems.He left my bathroom clean and shiny!I would definitely recommend Tray and the crew at David Gray Plumbing. Jacksonville, FL.

Robin Brooke

a year ago

I posted the review below a week ago. The owner responded stating he would have his team reach out shortly. ONE WEEK LATER STILL NOT A PEEP. I can see this issue is important and that he is concerned. Zero zero stars for David Gray Plumbing. If you look at my other reviews, you can see that I am not predisposed to writing negative reviews… unless they ARE DESERVED.If I could give Zero stars, I would. My mother only needed to stop her tank from running, which is not a hard job. You can buy the kit in Lowes. But she is in her 80s and they screwed her for 517.00!!!! I will repeat that… 517.00They had her sign something and said they would email a receipt of the breakdown... which they never did. Instead, they sent a list of everything they checked from hot water heater, to pipes etc etc. When they asked her if she wanted such a check- she said NO. They were nowhere except in the bathroom with the running toilet. They DID NOT check the plumbing system in her house, besides the fact that she did not want it. She is STILL trying to get a copy of the invoice or bill, which they never sent. If you want plumbing done by people who would scam an elderly woman, then call David Gray Plumbing. I'm sure they can oblige.

Teresa Dunham

a year ago

The technician, Brad, was very personable and explained the process to identify the outside leak. Options were provided and work was performed same day. Quality of service received was very good. Will definitely be calling this company again when the need arises.

Kaila Bucalo

9 months ago

Frank was very kind and professional! He walked me through the videos of him scoping out sewage pipe. I highly recommend Frank to anyone in question of their plumbing. Would use again!

Lorenza Ricardo

11 months ago

Mr. Zeck & his tech team took charge of my horrible floods in my walls & floor, like a knight in shining armor took control & saved my home with a complete new Re-Plumb with all the wonderful new Amenities that he has given above & beyond. Doing this week of complete re plumb his tech team made this JURNEY a pleasant one for me. I was even able to nap in my chair feeling safe & secure with the team working around me with such respect. Would have no other team in my home but David Gray’s.LC

Charles Porter

10 months ago

Mr.Tyler Barr along with his coworkers did a excellent job repiping our home with great care as to not causing any unsightly holes, etc. They did a good job cleaning up after the job was completed, very professional. I would highly recommend them!!Charles Porter ~ Jacksonville Florida

Debra Heiney

a month ago

Frank was very nice and helpful. Would recommend him!

Charles Thomas

a year ago

Needed all new pipes into the house. They did an amazing job on the installation. They removed the old pipes and closed up all of the holes. I asked for an insta hot heater because it takes so long to get the water to the back of the house. Chris did something better, and less expensive, and I couldn't be happier. My hot water works so much better now, I've reduced my water heater temp by 10 degrees. I would recommend them for any work, and won't call any other plumber going forward.

Yesenia Rosario-Turner

4 months ago

Very professional - Arthur repair a water leakage on the laundry room he was very informative and offered me a home warranty service.

Charlotte B

2 years ago

These guys are great. Took their time to explain and show the process of the work being performed. Very friendly and professional. Even though I joke about having to give them my stimulus check, it was well worth it. I'm joking about the check; their pricing is reasonable and their work is outstanding. Will definitely call them for future issues.

Barbara Clifton

a year ago

I was very impressed with the professional quality of work that Andrew and William provided. I will definately be calling this company again for any of my plumbing issues. The company was quick to respond and fixed all if my plumbing issues. My mom is 86 and both our bathrooms were not working. They were at the house quickly to assist. Excellent customer service. Thank you so very much.

Laura Davis

6 months ago

Years of experience. Josh is amazing! I had 2 prior plumbers who were clueless prior to calling David Gray Plumbing!!

Shevah Wiseltier

a year ago

I’ve use this business several times for my plumbing and air-conditioning issues. They were always very professional and seem to genuinely care. One gentleman even help me find a coupon online so I could pay a bit less. It was amazing! I highly recommend this company.

Dan Nowlan

a year ago

Getting ready to move in one week (after five years), the Master GFCI decided not to reset! Plugged in to this outlet was our stand-up freezer and extra refrigerator, and affecting ALL the other GFCI's through out the house. Not one to believe too many 'testimonials', I read reviews from a number of electric repair businesses. I thought I would jump and give David Gray a chance. Long story sort: Judy the Office Manager, kind & concerned, told us between 11 - 5 someone will be there. An hour later two young gentlemen, Chris and Nathan, came to our home to tackle our emergency. Professional, friendly, and genuinely concerned about the problem, both men proceeded to rectify the emergency. With their efforts and common sense suggestions, with NO pushy salesmanship, this was definitely a positive experience. I would most certainly recommend this company for any electrical task. If you're lucky, you'll get Chris or Nathan!

Jeff Knox

a year ago

The work was good quality (so far, gonna check the next few days for leaks but don’t expect any). Employees that came to my house were great. My only complaint is the bureaucracy and the cost. First time I had someone out they required a 2 man crew and wrote up what was needed. Second crew came out the next day but I didn’t get a call ahead so I wasn’t home when they arrived (window they could possibly show up was 4 hours). Rescheduled for the next day. Next 2 man crew weren’t told anything from the guy who came on the first visit so they had to start from scratch including taking pictures to send to a quote dept and formulate a plan to repair. The quote dept took hours to respond. So no work was done that day. Had to schedule another day for work to start (very hard to miss this much work to accommodate so many appointments). Lastly the price shocked me. Job entailed cutting out some old drain and putting in new to ensure tub didn’t leak. Took about 5.5 hours of real labor with two guys and was charged $1,850. I wanted the job done and done right so I agreed but that price seems like it’s way more than what a competitive rate should have been. Parts cost probably $100-200 max and labor at $100 an hour for two people is like 1100. Not sure what they charge for labor but it is a lot. I’m happy with the work but just wish it was more affordable. Hopefully those great workers who were here are getting the lion share of that labor cost because it was very very steep.

Robert J Breslin Jr

a month ago

My sewer line was plugged up and John checked into the problem and quickly fixed it. Very professional and helpful. Very impressive

Desmond Candella

a month ago

Ken and Christian did a flawless job l, knowledgeable, fast and friendly

Christina and Peter Karvounis

4 months ago

Excellent customer service, kind technician and detailed explanation. Fair price and on time.

Linda Becker

a year ago

Sean and the other guy’s were great. They went right to work and did not stop until I had water. I will always recommend David Gray to all my family and friends. Try them you will like them.

Borker Family

a year ago

I needed a new water heater. Stat. I called David Gray Plumbing and within an hour they were at my door and ready to go. They sent Art and Kat who were both kind and professional. They both made the process easy and painless and within another hour I had a brand new water heater up and running. Art made sure I understood what he was doing during the entire install and even had time to entertained my nosey neighbor. Many thanks to Art, Kat and the David Gray crew for getting my house back to normal. Maybe next time they can also cart away my nosey neighbor? We can all dream.

Kathy Thomas

8 months ago

Wonderful experience!! Could not have been better….ON time!!! Great start! Very professional, knowledgeable, experienced and quick too for everything we had them do. Best experience and will only use them!

stacey blum

7 months ago

Beware. I was charged over $700 to install a new bathroom faucet (which I provided). The average cost of faucet installation in Florida is $400.

Cliff Davis

9 months ago

The technician was very friendly, explained thoroughly what he was going to do, provided an estimate prior to the installation beginning, and was very clean and that he cleaned up after himself and did not leave any evidence that he had even been here other than the completed job.

John Kemp

a year ago

Eric and his assistant were very courteous and considerate. He explained what he was doing and why and allowed me to observe and learn. They were very persistent and cleared this stubborn obstruction. Also very attentive concerning clean up. Very satisfied with the service provided.

Jen Brant

5 months ago

Complex dishwasher installation. Prompt responsive service. Professional with string expertise.

bigjoearcher

8 months ago

Jason is very professional and he and his helper had the shower valve repaired quickly. I was surprised that the valve works better now than ever. You pay for professionalism and expertise, but it is worth the money IMHO.

Mel Carpenter

a year ago

Tom Smith from David Gray Plumbing arrived on time, in the middle of the time envelope, after I received a call saying he was on his way. He upgraded and installed a new refrigerator water supply line shut-off valve for a new refer being installed next week. He worked quickly, but without hurrying, and after a short time, I have a new valve that doesn't leak. (The old one was 37 years old.) He was careful about cleanliness and wore a mask at all times. I thought the cost was where it should have been for the hardware supplied and labor to install it. This was Tom's second work in our home, but it won't be the last. Thank you David Gray.

Laurie Fitz

5 months ago

The technician was great. The cost. Outrageous. $600 plus for less than 1 hours work.

Denise Hutchinson

a year ago

Ken and Tim came out to replace a garbage disposal unit and also adjust the temperature on the water into the master bath.
They were extremely knowledgable, professional and quick. I would not hesitate in recommending them and David Gray Plumbing and will definitely call on them for all future needs

Barbara Tinkle

11 months ago

I was extremely pleased with Oscar Braddock’s service to replace my garbage disposal unit with a new unit. However, when I received the invoice from the office I was extremely displeased as the quote I received from Oscar and what he told me to expect from billing was $300 over what he had quoted to me both before and after the work performed!!I have emailed the billing department at Dave Gray to get this cleared up!

Yelitza Cotts

9 months ago

Very disappointed they make soend money unnecessarily if only they had been hinest and talk to Me about options all could have been avoided.I had drainlines going into the septic work done and they did not ask if the septic system was working properly nor they asked how long ago it was pump out. They had me paid $1,625 for a plumwork that was had to be had to be taken out completely as my septic tank was bad and needed to be moved in a different location. I lost and waited $1,625 in plumbing work that didnt need to done if they would had been honest and informed me correctly. They knew right away when started working that the septic tank was bad and instead of telling me and informing me they continue to do the work and charged me for work that could have been avoided.

Mark Sestile

a month ago

Jason did an amazing job detecting the underground leak and correcting it.

Neil Eastman

10 months ago

Unbelievable business practices and pricing!! A simple bathroom faucet replacement (albeit a pedestal sink) took just over 1 hour and was quoted as nearly $400. We settled on about $300. All parts were supplied by the homeowner. What makes this business practice a problem is that they will charge about $90 for the estimate and deduct the $90 from the bill if they do the work. So, suppose their estimate is high like it was in my case, if you decline the work at the high estimate, they plan to charge you the $90 estimate fee for doing nothing.

brianna boyum

a year ago

Thank you David Gray Plumbing for the high quality service. Taylor Michael fixed my water heater. He was very knowledgeable, professional, and was in and out in 90 minutes.Thanks again for your help, I will recommend/rely on Taylor and David Gray Plumbing moving forward.

Lillian Stitch

11 months ago

Oh my god John Arnold went above and beyond the call of duty … came out gave me estimate and clear directions on what was needed to get the job done… I ordered the part… the receptionist called to asked if it came in …day three John was here bright and early to install …hr later job completed..excellent service …John Arnold is the best plumber I’ve every had to work with … David Gray staff is amazing.. thank you I’m very pleased!!!!

Denise Abreu

10 months ago

Keith came to give an estimate on a leak. He was very nice, professional and down to earth. I appreciated his honesty and persistence in trying to find the cause of this problem.

James MacDonald

8 months ago

Extremely polite, hard working guys who did a great job. I would highly recommend not only this company but the two man crew (Zach and Matt) for any plumbing needs.

Joshua Petty

6 months ago

John A. was very professional, and he provided me outstanding tips for conducting preventive maintenance on my garbage disposal.

pam naples

10 months ago

John Arnold was awesome. Pleasurable experience. He was in and out and all my problems were fixed. I am going to use them again for my a/c Maintence . Thanks again John

Shirley James

3 months ago

Good professional work will use him again for other things in my house.

Victoria Whipple

2 years ago

I contacted David Grey Plumbing for a problem with my water heater. The service couldn't have been any better! Exceeded my expectations. The service call was prompt, on time, professional, efficient. All positives. I will definitely use them again for any home plumbing needs and highly recommend them to others. So great to have such excellent service available.

Monica Turner

a year ago

I needed a faucet , garbage disposal and new plumbing installed for a condo unit . I had previously tried to use another well known company ( Fenwick) who just could not seem to accomplish anything promised after multiple visits . I called David Gray Plumbing and hoped for the best because I was at the brink of madness after dealing with the previous company . David Gray Plumbing sent a very professional gentleman named Arthur and his helper who came in , addressed the issues and did everything asked for with quality work. I appreciated the professionalism of these gentlemen and their service manager Dale. In the future I will be relying on one plumbing company and one only for professionalism and QUALITY and that will be David Gray Plumbing! Thanks Guys!

R. Walt

a year ago

Great service. Dominic was on time, professional, knew exactly what the issue was and expertly made the repair in under an hour. It was truly amazing to see a Pro perform his craft. Made it look easy. Clean, no mess, and quick. Very courteous and respectful. Thanks Dominic.

Dennis Smith

7 months ago

The service guys were here early than expected. They analyzed the problem promptly and repaired it with the smallest cut in the wall as possible. I can replace the tile that was cut myself. THANKS DAVID GRAY PLUMBING!!!!

MiMilli Bree

a year ago

They installed a garbage disposal for us. Jimmy was really nice and professional. He did a great job and cleaned after himself. He was polite and knowledgeable when I asked questions. I would use their services again and I recommend to friends and family.

David Broderdorf

a year ago

Contracted David Gray Plumbing to replace two flanges on toilets. Was given a price of $650 per toilet. Seemed pretty steep but I did not know what all was involved since the flanges were cast iron I figured it would take all day to replace them. $950 and two hours later it was complete. 2 hours for $950 seems like I was ripped off. From now on I will hire a plumber by the hour rather than the job. Will not use David Gray Plumbing again.

Alyssa Sharp

a year ago

This was my first time calling David Gray Plumbing and they came out same day! Mark and Cody couldn’t have been nicer! They fixed the issue easily and I now how my go-to plumbing company! Highly recommend!

Sheri Tolleson

a year ago

Eric came with his trainee Joseph and they were both very sweet very professional and got the job done. No one ever likes to pay for things like these but that’s life. I have used them before and I will use them again and I will ask for Eric or Joseph

Pamela Robinson

11 months ago

I had an apparent toilet leak and David Gray came to repair first thing in the morning did an excellent job. The technicians were friendly and knowledgeable went straight to work and completed in a timely manner left my bathroom very clean

Elizabeth Futch

7 months ago

We had a 2nd story toilet leak-?
Keith Brick came and replaced the broken part quickly & neatly! I would use David Gray Plumbing, and particularly Keith Brick, EVERY time.

Carolyn Mathis

a month ago

Great job by the guys. As always, very courteous and knowledgeable.

Shannon Austin

8 months ago

Very professional and nice technicians. They came out and were able to schedule us quickly, made the repair to the pipes and cleaned up very fast.

Russell Florio

a month ago

Quickly identified and fixed problem and explained the service that he provided. Very professional.

Jordie Rouse

a year ago

Tyler Barr came highly recommended by our realtor for a complete repipe on a home we just purchased. He and his team were very professional. We even opted to replace the water heater and install a water softener at the same time because the price seemed reasonable!

Linda Holland

a year ago

Brendan was an absolute peach. He was very professional and took the time to do a top of the line repair. I'm very satisfied with both his suggestions and the job he did.

gerry giordano

8 months ago

We had an HVAC technician...Savannah Roberts ...service our unit...she was a total professional...we had questions about thermostats and she explained alternative thermostats with such thoroughness...she was...by far..the best technician we have ever had...

Renée Repko

6 months ago

Fernando was extremely nice and very knowledgeable. Definitely recommend him and the company he represents. ?

Nikkie Fitzgerald

2 years ago

Skip and Theo came out to fix a running toilet and install an emergency water shut off valve inside my home. These guys did such an amazing job. They were incredibly responsive, friendly and fast. They even taught me a few very informative things along the way, which as a new homeowner I greatly appreciated. Came out same day within the provided time frame. Would definitely recommend.

Jeff Bing

6 months ago

I've been remodeling my house for the6 months now and by far working with Olson has been the best experience yet. Thank you for everything

Robert Carlson

7 months ago

Excellent service, knowledgeable technicians. Price $142.50 was a bit more than I thought was warranted, but they fixed the faucet.

Jose Herrero

a year ago

David Gray Plumbing comes highly recommended because they do Quality work. Adam Bryan replaced my Hot water heater today, the same day he came to see it. Not all plumbing companies are the same. I don’t need to shop around for pricing. You get what you pay for and it’s always quality and here techs are great people.

Angela Sorrell

10 months ago

Arthur and his helper came out to do a ice maker valve repair. They were both very friendly and professional. I would give them 10 stars if I could.

Staci Bachhofer

2 years ago

Connor with David Gray plumbing was very professional and knowledgeable. He was kind and followed through with everything he said he was going to do and gave his honest opinion on what we should do. He was able to install our new faucet and it is perfect! Judy at the office is very kind as well. She was professional and very helpful!

Marshonne Demons

a year ago

The gentleman was very professional! He was able to locate the problem and tell us what had to be done. We have old pipes and they have to be replaced. Roots are in the old pipe system. They have to be replaced with PVC. He was very informative and show that he really cared about the problem you have.

Sadara Moore

7 months ago

Very knowledgeable Arthur and Arthur was awesome. I was very professional and the one thing I loved is they didn’t play with my time. Got straight to. Thank y’all so much

marchie surface

3 months ago

Cody and Matthew were very efficient replacing 3 hot water heaters!!!

Ivy

2 years ago

Zach and his team from David Gray were at my mother's property a couple weeks ago to replace a drain pipe in the foundation and they found another major issue in the kitchen we were unaware of that was causing damage to the home. They were incredibly professional, respectful, and the work they did far exceeded our expectations in every way - even though one job turned into multiple. We were consulted along the way so we were fully informed about the issues and costs. Zach spoke of taking pride in his work, and you can absolutely tell he does - if a plumbing job could be pretty, this was! The team was very respectful of us, the property and patient with our questions. We were so pleased we called to have them back out the following week to help install a dishwasher. We've called David Gray for plumbing issues as long as I can remember, and as long as they continue to employ staff like Zach and the rest of that crew, we will be customers.

Ingrid Prosser

2 years ago

Had an upstairs sink stopped up and leaking from trap. Called late Friday afternoon, was able to get appointment first thing Monday morning. Repairman, Trey, showed up at the appointed time (after calling to confirm), and worked fast and efficiently. He had to use a snake through lead waste arm to clear blockage - and did so successfully, being extremely careful not to break the aging pipe. Also cleaned up nicely before he left. Was happy with the service, professionalism and promptness. Will use them again.

Angela Sarka

5 months ago

Very friendly,good attitude.didn’t try to force anything on us.will definitely use them again

Eric Nelsen

2 years ago

First time using David Gray today. Patrick showed up in the time window advised and was great at resolving my issues. I had a couple strange issues. Water hammer happening at kitchen sink and garbage disposal pressure would often send water up the other sink. Patrick was a able to figure out issues quickly. Laid out cost of work immediately and after getting the ok resolved my issues. The work involved changing some piping and he installed a faucet I purchased. His attention to detail was really good. Very happy with the service Patrick provided. Would recommend David Gray in the future.

Andre LaFlamme

2 years ago

The David Gray team was great with appointment and arrival time, but most of all Zach T. and his colleague went above and beyond to do the repair the right way rather than the fastest way. Great communication throughout the entire experience. Highly recommend!

Scot Simmons

2 years ago

I called David Gray Plumbing and talked to Sasha. She was great to deal with on the phone and sent a technician out on very short notice. This was very important here in our warehouse because the clogged drain stopped production. Frank came out and unclogged the drain and we were back in business quickly. We appreciate the prompt and professional service!

Lucian DeNicola

11 months ago

2 guys showed up. they were very professional. Evaluated the project and came back with options and estimates. Went right to work and finished quickly , leaving everything quite clean

Kathryn Cragg (Supergrimmwolf)

a year ago

I had to have my outside unit of my air conditioner replaced. They tried to make me think that I needed to replace the indoor unit as well even though it was working fine. When they showed up to install it, I had to let them know that I did not want the indoor unit replaced. They acted like this was a normal thing that they did. There is no use replacing something that still works. I don't know whether they do this to everyone or not, but I have used other AC companies in the past and they never told me that I needed to replace a unit that still worked. Now an inspector came by and told me that the breaker on the electrical panel is too big for the unit they installed, and it will have to be changed out. Why didn't they tell me this to begin with or why didn't they install a unit that was compatible with the breaker? This seems a little shady to me.

Valerie Smith

a year ago

Update, the Manager called me and said the technician made an error with the invoice. So $281 was credited back. Still a bit much, but it was better than before.I have used them for my plumbing needs for years. So, they were to call me with a quote before unclogging a drain. So after they unclogged the drain, they call to tell me they have to replace the toilet flange and reseal the toilet because they have too, since I can say they cause flooding if something happens. They proceeded to tell me the total cost will be $1025 but they will give me a discount to bring the bill to $975. I am still in dismiss belief over their slummy business practices. Was the company sold? Time for a new plumbing Company

val w

a year ago

I have been a long time customer of David Gray and have never been disappointed. Frank responded within a couple of hours to the service request and had the issue resolved in less than an hour. I will be a customer for life.

Steve Tilly

4 days ago

Great work. Joe was fantastic

Bryan Niland

a year ago

We moved to Jacksonville 4 years ago. We have only used David Gray for all of our plumbing needs. They are fast, friendly, knowledgeable, priced right, and they do they job right the first time every time. Dominic was awesome.

Ann Howard

8 months ago

I'm very pleased with the service that I received from Cody at David Gray. He was professional and explained everything he could do and then completed the work.

Carissa C.

a year ago

They answered my service request in a timely manner. I was able to get an appointment the next day for a minor shower repair. The technician was on time, courteous, and respectful. Explained all the possibilities for pricing depending on the severity of the issue. Happy with the overall experience.

Ethan Mclaughlin

a year ago

John did excellent work! The clog was 80 feet in, and very hard to find and remove, but they took care of it! Good value, and he even provided tips on how to prevent this from happening in the future. Couldn't be happier with his services.

Deborah King

2 years ago

Very impressed by the quick response to my initial feedback. An excellent technician showed up and addressed my issue in less than 5 minutes. I most highly recommend David Gray for your plumbing needs. They go above and beyond to stand by their work and their employees. As we say in the Navy, Bravo Zulu David Gray Plumbing.

Daniel C

2 years ago

First let me say that I have used David Gray for years to do plumbing work at my rental properties and they have always been great. But they entirely screwed this service call up, then didn't reply to my phone calls (5 calls) or emails (3 emails) in an attempt to remedy it and just billed my card. LAST TIME I use them for anything. I ended up having to remedy myself because I couldn't even get them to send me an estimate for the work they claimed needed to be done. They said the shower needed a new valve, turned out the anti-scald tabs were just set incorrectly. They said the shower was draining fine, I literally turned the water on for 10 seconds and it started filling up, poured some liquid plumber down it, problem solved. I pay professionals to work on my rental properties because I have a full time job and don't have time to deal with it. Here I'm paying them $123 for literally doing nothing except tightening a screw on a shower knob and misdiagnosing the multiple other issues I asked them to repair. Icing on the cake is having them repeatedly tell me they'll call me back and then charging my card anyway. If things go well, good for you, if you have an issue, good luck getting it resolved.

Connie Morris

a month ago

OUTRAGEOUS PRICING. USE David Gray only if you would like to pay $1000 for a $300 repair job

Jason B

a year ago

I was able to get a same-day appointment. Joseph arrived within the scheduled time frame and did great a great job. I can use my kitchen again!

L Bell

10 months ago

Keith & Austin were professional, punctual, and gave clear assessments of the work with no pressure tactics. I will definitely use their services again in the future!

Rick Wallis

4 months ago

Roy was professional and solved our problem quickly! We’ll be using David Gray for future plumbing needs!

Chuck Kersten

a year ago

Don did an excellent job. He is professional, on-time, and communicated each issue he encountered while resolving our plumbing issues. Excellent customer service from him.

Jon Yost

a year ago

Scheduling the service call was easy, they called when on the way, they were on time, the service tech was professional, courteous, and clean. He explained everything, got right to work, finished quickly AND went above and beyond to clean up afterward - even cleaned up the mess I had made when I tried to fix the problem myself! On top of all that, the price was below what I was expecting. All in all, they far exceeded my expectations! Thank you!

Linda Vee

3 years ago

I am delighted with the service I received today. Our master toilet was leaking and I called for a service appointment. Two gentlemen arrived on time, performed the necessary repair, in a totally professional manner, and even played with my dog. The service was excellent. The plumbers were both professional and pleasant. It was an all in all good experience. Prices were in line with other plumbing companies, but David Gray has always provided us with service we trust...and trust is hard to find today.

Jeffrey Barber

6 months ago

John was professional and friendly. I’m hoping he and his family have a Happy Thanksgiving. ?? ?

Mary Browning

7 months ago

Technicians Robert and Theo were efficient and friendly, and my toilet is back in working order in less than an hour. I would choose David Gray again!

Michael Womack

2 years ago

Pricing needs to be communicated at time of phone call. Eric (the service Technician) was prompt and fixed my issue but charged me over $300 for literally 10 minutes of service (no joke). The same job a year prior with David Gray was less than half that charge. Be sure to get quotes as you can probably find someone much cheaper for basic jobs. Currently I have another plumbing need and am looking elsewhere.

David Gowin

a year ago

John arived on time and explained what he was going to do. Using his Equipment he quickly found and took care of the problem. I was very satisfied with the Service I received, would recomend them highly and use them again.

Phillip Porter

4 months ago

Orson quickly fixed my issues and was very pleasant to deal with.

Jeremy&Cassandra Gimm

a year ago

Shout out to Cody and Elvis. They came out and did an excellent job at Davidson properties. Great work, explained everything, all the ins and outs of the system. If u need a job done well and able to explain everything that's being done,call and ask for these 2 guys to get your job done right. Again, thanks Cody and Elvis, you guys done an excellent job for us.

Erica Riggs

a year ago

David Gray Plumbing was able to come out the next business day after I called. They did a great job and were very quick. The price was reasonable and we will use them again in the future.

Brian Abeles

3 weeks ago

Friendly, professional and detail oriented. Explained everything that I needed to know

Roger Hargrove

a year ago

I had standing water in my home. I shut off the water main and called David Gray Plumbing. They had someone out in about an hour after I called. The technician, Dominic, found the problem right away which turned out to be a slab leak in the hot water pipe coming up to the kitchen sink. He isolated the hot water so that we at least had cold water in the house and arranged to have a two man team come out six days later to completely re-pipe my whole house. The two man team lead by Tyler was great. They re-piped the whole house in four days. The only issue I have with them and the reason I don’t give them five stars is I had a real difficult time getting help and reply’s from the administrative staff. They would not return phone calls and/or emails. I was able to finally get most of what I needed but they made it much more difficult than what it should have been. I would use them again, but I would make sure I had a point of contact that would be responsive.

J Suarez

a year ago

I've called David Gray for different instances, but this time was for a clogged pipe. They've always been professional, communicate everything with me before it happens, and are motivated to get the job done and done right. Thank you Trey for helping me out today!

William Kirk

8 months ago

Zach and Christian are both awesome employees. David Gray was represented very well indeed!!
Thank you so much!

Christina Russell

a year ago

Had to have plumbing checked for insurance company. Calling to set up appointment to theTechnician was great. I had called another plumbing company for them not to give me a service amount to come to the house and had to repeat my address 3 times. So I called David Gray back and very happy with the service and will definitely use them again and refer to my friends. Thank you

Angela Darling

2 years ago

Our house had a few slab leaks so the pipes needed to be re-plumbed through the attic. The guys that completed the service were extremely courteous and professional. The work they did was hard and they just kept on going. I couldn’t recommend them enough. I’m definitely contacting them again if I have anything else done in the future.

Maria G

9 months ago

The service was excellent, Prompt and everything was explained very clearly. We would recommend using using this company, David Gray Plumbing, to friends and family.

Bianca Colucci

a year ago

I called David Gray plumbing I spoke to Dale, he had a truck at my house at the time that I asked him would be convenient for me. They were professional and went that extra mile even putting a camera system in my toilet to see what the issue was to fix it permanently. I went through Turner plumbing three months ago spent $1200 and three months later have the same issue. This time I called the professionals at David Gray plumbing. The company made me feel like family, Dale happens to be one of the supervisors at David Gray plumbing He was Johnny on the spot for anything I needed. Can’t thank you enough David Gray plumbing.

Cassandra Norris

4 months ago

Awesome service and great guy! Definitely will use their service again!!

Adrienne Warrick

4 months ago

Emergency after hours leak repair. Brad got out there quickly and fixed the problem.

Lauren Rowans

a year ago

Again, David Gray lives up to their reputation! Quick response, arrival early in window of possible visit times. Text, call, AND an email to announce that the technician was on the way to my house. Trey was very professional, polite, and just easy to talk to during the visit. Thanks again!

Sarah Maccherone

5 months ago

Very knowledgeable and professional. Dino was very helpful. Highly recommend.

Rosemary Goldman

5 months ago

Very nice and accommodating
Cleaned up after job done. Will use them again.

Aaron Milz

a year ago

Great company! Finished the work on a pipe I had with a root through it in 1 day. Charged 1/5 the price of another company in the area that quoted me. Highly recommended and technician was very nice and professional

Lynn Moll

a year ago

The tech, Trey, took care of my problem in such a quick and professional manner. He also took the time to assess the situation and do it in the most cost effective manner. Thoroughly pleased with the service and will use them again! Thank you!

Linda Ginsberg

a year ago

The flow valve and flapper were replaced on one toilet. The tech did a good job but I couldn’t rate it higher because my bill was $374 and I know parts were no more than $30 and it took him less than an hour to replace those parts. I was told that $89 was the min for a service call but I find this price too high.

G Scott

3 years ago

This is not my first service call to David Gray Plumbing and once again I'm satisfied beyond words. My first experience for service was after 11:00 p.m. to unclog my bathtub. A David Gray Plumbing technician came out right away, when another company told me I'd need to call back during normal business hours even though they advertised 24 hour service. Fast forward to 2020. My call for service plumber is Mr. Don. When he arrives I know my worries are over. He listens to my concerns and can determine what I'm needing when my explanation of the problem is not very clear. His work is honest and clean. He gets the job done right the first time. Thank you Mr. Don for another JOB WELL DONE and for putting my mind at ease.

Paula Burt

a year ago

Always the best service from David Gray Plumbing especially their employees. They sent Adam to my home to fix the garbage disposal actually replace it and found other situations. Professional & Courtesy and explained everything. He knew what he was doing and did a awesome job! Thank you
P. Burt

Keith

2 years ago

Great professional, efficient, cost effective, and courteous service. Dominique, the technician, was very friendly. Very neat installation service and superb cleanup of old water heater and cleaned up residue from the draining. I would highly recommend David Gray plumbing for all your plumbing, ac, and electrical needs.

Len Burroughs

a year ago

Tech did fine job, snaking out kitchen sink drain in 20 minutes max. Totally fixing problem! Amazed that the charge for this 20 minute service was over $250.

Al Stewart

a year ago

Zach and Theo did an outstanding job replacing the main water shut off valve, as a water shut off valve in the kitchen.Prompt, friendly service.Thanks Zach and Theo!Highly recommend David Gray plumbing.

Jackie Hodge

9 months ago

Alonzo Smith, is very knowledgeable of his job related duties,. Dino his helper was also very. Very good customer service.

RICHARD BLANCHARD

4 months ago

Jason was on time, was very polite, and did a professional job.

Byron McDonald

a year ago

They emailed texted and called to confirm, got here early, provided GPS tracker for the technician when he was on his way, texted me with a pic of the tech. Tom was a really professional. I was given a couple of different repair options. He's been in and out probably 15 times and has completely closed the door each time. The repaired area was left spotless. I'll definitely call David Gray Plumbing for my next repair.

Sandra Young

2 years ago

This morning at approximately 8 AM, I telephoned David Gray Plumbing to obtain a quote to replace and install a hot water heater. By 10 AM, I received a text message that technicians were on the way. By 10:30 AM, Jimmy and Theo arrived on site. Jimmy and Theo were very professional and worked diligently to install my hot water heater. And, as a bonus they were super friendly. Thank you!

K Lange

2 years ago

Had a broken water pipe, made complicated by two different types of piping (steel and CPVC). After spending an afternoon trying to repair myself, including numerous trips to the hardware store.. I gave up. David Gray plumping arrived about an hour after I made my first call, they had the repair done in 2 hours after arrival. Very nice work and courteous employees.

Bonnie Conn

4 years ago

My contact with Sierra was very pleasant. She answered my questions and was able to set up a water heater install for the next day. The two gentlemen who came to do the install, Brenton and Brandon, were very knowledgeable and professional. They not only did the job in a timely manner, but worked with great care to see that the work was done exceptionally well. I thought the price for the work done was reasonable and would definitely use David Gray Plumbing again. I would also highly recommend them for anyone needing plumbing work. Great company!!!

Richard Menton

2 years ago

We had a sewer back up inside of our house and Frank was out pronto within approximately 30-40 minutes to take care of the problem. He was very pleasant and very professional. We had already scheduled an appointment with David Gray for the following week to install a tankless hot water heater. It was comforting to see how they responded to our service call. It made us feel good about getting the hot water heater installed by David Gray. I believe that Carl was the plumber that installed our tank. He was very professional also. We will use David Gray in the future for our plumbing needs.

Wesley Channing

4 months ago

Toilet leak repair. Plumber was pleasant and did an excellent job in repairing the leak.

The Lazy HOA Gardener

9 months ago

I will start by saying that the same day service is true but 1457.00 for a hotwater heater is way too expensive. I requested a breakdown of the charges and all I got was 75.00 for a permit fee nothing else was broken down line by line or accounted for. It was a Friday the tenant had NO water which they offerred no solutions for in the event that I didn't have 1457.00 just so the tenant could have water even if not hot. I called other places they said it was a 3 hour job but not available, the actual water heater is 600.00 with warranty. The 2 star is for the price without a breakdown and this was after a 5% discount. Rates extremely high.UPDATE 8 /2..IN RESPONSE TO THIER GENERIC REPLY I CALLED IN AND NO ONE KNEW WHAT I WAS TALKING ABOUT WHEN I MENTIONED THE OWNER DESIRED TO SPEAK TO ME. SOMEONE CLAIMING TO BE THE PLUMBING SUPERVISOR LIED TO ME ABOUT BYPASSING THE WATER HEATER SO I AM OVER IT. COMPANIES CHARGE WHAT THEY WANT TO CHARGE AS OF YET THE PERMIT INSPECTION HAS NOT BEEN COMPLETED SO I AM WAITING TO SEE IF THEY CHARGED FOR A PERMIT NOT PULLED WILL UPDATE ONCE I KNOW.

Patrick Kennedy

a year ago

I setup an appointment to have work done at my home. I received an automated confirmation message the day prior and I confirm my appointment. The day of the appointment I end up calling near the end of the appointment window and they tell me that I called earlier in the day and cancelled the appointment. The representative said that I called from my cell phone and stated my name which is not true. She then asked if I wanted to speak with a supervisor at which point I told her that I would rather not do business with their company.

Adam & Amy Sardinas

2 years ago

We highly recommend this company! Eric, our service technician, was professional and proficient. He was able to come in and clear our plumbing lines within minutes. Eric was able to teach us and sold us on getting a new and improved toilet from David Gray Plumbing. We will be using this company for all our plumbing needs in the future. Would love to change over our A/C & Heating and Electric needs to them as well.

Kristen Caudill

2 years ago

We called for help with toilets, tubs, and sinks bubbling but not draining this morning and they had Trey here in about an hour. He figured out the problem and it’s cause, then quickly had the house back up and running again! David Gray’s employees are always professional, reassuring, and friendly and Trey is no exception. Fantastic quick service yet again! Thank you!

Judith Schneider

a year ago

Adam and Craig came as agreed to repair a broken pvc pipe at the water meter. They came, assessed the repair, gave me the cost, and made the repair. They were polite , professional and focused. I was very pleased!

Julie Rogers

7 months ago

Roy was excellent very informative let me know what was going on what they did cleaned up after they were finished it looked wonderful would recommend David Gray plumbing to anybody who asked

MI Sportsfan

a year ago

Had problem replacing Moen shower cartridge. Called David Gray and they were able to send Adam to help remove cartridge and replace. Appreciate the timely response and professionalism. Thanks so much!

Car Guy

5 years ago

No one looks forward to a total house re-piping, but when you don't have a choice in that, you do have a choice of which company to call. I got three estimates and they were all close. David Gray was in the middle and I chose them because they've done work for me before and their plan was comprehensive and well-explained. The workers were courteous and listened when we talked. The work took the full three days and they cleaned up pretty well. The drywall repairs are so nice the other bathroom walls are jealous. Just looking at the neat and professional installation under the sinks and into the water heater gives me confidence in their work. There was a minor problem with a faulty recirculating pump valve which they promptly returned and addressed. You couldn't ask for better service. I feel I got value for my money.

David Osachy

a year ago

Trey the technician was professional, polite and extra helpful as he got the job done. He gave good tips to maintain our plumbing, which will save me money in the future. I am completely satisfied with this service.

Cecilia Angrick

a year ago

David Gray Plumbing arrived on time they knew exactly what the problem was and offered options to repair or replace. We chose to replace the toilet and in a very short period of time a new toilet was delivered and installed. Both gentlemen were courteous and friendly I will use David Gray for all my repair needs.

Nealon Sears

a year ago

I’ve had an ongoing issue with a leaking faucet and couldn’t figure it out. Taylor Michael’s was the repair man that got it fixed. He was very professional and time efficient. I found comfort with the service and will definitely be calling for any further plumbing needs!

Kelvin Pimentel

2 years ago

We had a drain problem. Called another plumber. They attempted to unclog the drain. They indicated they needed larger equipment which needed to be ordered. Well after a week of We still do not know when it will come in my wife contacted David Gray. Eric showed up and in 30 minutes had the drain unclogged. He had me flush, run sinks, everything to verify the clog was gone. Excellent work - I would highly recommend them.

Anoria McCall

2 years ago

Our AC went out on us on a Monday, we told our landlords about it right away and they called David Gray. I didn’t even know they did AC work but I’m really glad they called them. They sent a tech that Monday who realized we needed a whole new unit. After a really uncomfortable and hot week they made it out that Friday to replace it. The two techs they sent out were Mohammad and Jacob. They were both very nice and professional from the start. Jacob would periodically let us know what they were doing and why, which I thought was cool of him, learned a little about AC stuff that day. I don’t think either one of them stopped working the 9 hours or so they were at the house. The house is cold again and I would recommend them to anyone that needs AC work.

sharon bythewood

6 years ago

My experience with David Gray was truly a smooth and pleasant one. The technicians David and Zach were professional and punctual, very pleasant, very knowledgeable of their job. I informed them of my problem, and in no time they found the problem in a hidden area, fix in no time, clean up was great. Couldn't tell that they had been there. But most of all, the job was extremely reasonably priced!! I recommend calling David's back every time.

Lyla Roos

a month ago

Roy Glass was extremely professional, efficient and very friendly

Nicholas DeHerrera

a year ago

I initially gave them one star for their service only because the pricing. They immediately called back to try and make it right and gave me back a generous credit. It took me by surprise as they are a larger company. I’m very impressed by the customer service. Not to mention the employee they sent out was a cool guy and wasn’t keeping any secrets on what he was doing because I know nothing about plumbing and genuinely wanted to learn. Thanks guys appreciate it!

Chip Sistare

a year ago

Troy was very knowledgeable. He quickly diagnosed our problems and effortlessly fixed them. He explained things we could do to avoid problems going forward. I recommend the David Gray Plumbing.

Chad Roberts

a year ago

Blake and Bryce were awesome! Also the service when called to set up urgent appointment was fantastic! Will definitely recommend and use only David Gray for any needs in the future!

Grecian Lightening

7 months ago

Joe was our technician and did an outstanding job. he was knowledgeable, professional and courteous.

Russ E

a year ago

UPDATE: after owner commented on my post…. No response after 6 days.I asked for a quote to install a new dishwasher. Typical value to install is $150-200 per washer. They would not quote the install unless we paid the initial $85.00 service call charge and they showed up to provide the qoute. Once in the house they quoted $650 for installation and offered to waive the $85.00. Needless to say I kicked them out, paid the $85.00 charge and then hired a competitor $150 to install the dishwasher. Total install $235.00. Such a poor way to do business. They just want to get in your door to over charge you.

misty m

4 months ago

My services Tech Eric was was very professional and went above and beyond to answer all my questions.

Natalie Skinner

2 years ago

David Gray plumbing service stands out. Both Philip and Adam (and their apprentices) went above and beyond to make sure our problem was fixed and we were pleased with the work they provided. The overall team was a pleasure to work with, communication was always top notch and each technician was on time. Highly satisfied with the entire process.

Gerry Crouch

5 months ago

The men who did my work were wonderful. So informative, so thorough

Fred Hathorn

a year ago

Absolute rip-off! Did not fix problem but charged $502.50 for 2 hours work. Water was collecting in overflow pan at base of hot water heater. I knew it was coming from a clogged overflow drain. Plumber spent 1/2 hour wet/vacc'ing water up and 1 1/2 hour confirming where I said it was coming from. Said he didn't know how to fix it. Total charge was $502.50. Called management-- my call not returned. This was a total rip-off! Outrageous!

Midwife51

a year ago

The plumber from David Gray was very polite, explained everything he needed to do, did an excellent job and advised me on keeping the drains running freely. All at a fair price.

Griffin Lyon

a year ago

I've got an older starter home situation and just hate when things go wrong. My drain was backing up and it's just the worst and I don't have the time. I called and it was no problem to schedule with the office and they were so helpful. I should say I'm a repeat customer too. John showed up early this n my window and was dedicated and thorough in solving my issues. He answered all my questions throughout the service visit and was just so helpful and considerate. David Gray has not disappointed anytime I need plumbing and electric help.

Ass1nat0r Theassman

6 months ago

Joe did a great job. Personable, professional, and thorough.

goldie coley

a year ago

They were very professional and fast. My husband had spent three hours trying to do it himself. They were able to repair the tub faucet in about 30 minutes. Awesome!

Morgan Hall

3 years ago

David Gray was a 5 star plumber until today. We had them snake the washer line one day. The next day, the kitchen sink. In the process they cracked the pipe and told us if they couldnt fix it in 30 minutes we were responsible to foot the bill. Whether they fix this or not in 30 minutes I am appalled and will never use them again. Our kitchen was just remodeled and the pipe is brand new. They always do stellar work, but clearly they are lacking morals in self responsibility. I work in a company that provides services (floors, tops, cabinets etc) and we would never in a million years expect a customer to pay for one of our mistakes. OH sorry! We drilled through the side of your cabinet by mistake, you will have to buy a new one. ....??? Absurd. Terrible customer service. Best of luck if you hire them, hopefully they don't ruin your house too and then try to make you pay. According to them It's the best we can do. ***Update*** I emailed Gary Gray and received a very prompt reply. While the repair took under 30 minutes and was free it never settled the real issue at hand which is the fact that they charge their customers for their mistakes. Gary has promised to take this into consideration for future services. I am undecided in whether or not I will use them again but the situation has been conveniently resolved. 4 stars instead of the previous one.

Howard Lamey

2 years ago

Technician Trey arrived within the time window. Before entering the house, he put on his shoe covers which I really appreciated. He explained the price structure. He was professional, business like and polite. He fixed both the problem drains. We’ve used David Gray Plumbing for decades and will continue to do so.

Valerie Fees

a year ago

I have always been pleased with the service I have gotten from David Gray Plumbing. Adam was honest, took the time to explain and make sure I knew what my options were. I never felt pressured, only informed.

Jason Brown

4 months ago

Great timely service. Knowledgeable and friendly. Arthur is very good

Cortland Glowacki

a year ago

Ken and Tim did a fantastic job installing my new water heater. They were very helpful in the options I had to choose from and easy to work with!

Christine Brown

a year ago

Don't bother calling David Gray Plumbing if you have an emergency! ***********l called David Gray plumbing on Saturday around 1:46 pm I spoke with customer service with my issue and the rep stated I will have someone contact you.I waited one hour no callback. I then called back and stated no one has called back. The 2nd rep stated I will send the request again. Another 30 minutes passed and still no callback.. I then called a third time and told the rep I still haven't received a call. The third rep stated she will personally call someone to reach out to me asap. I finally got a callback. I told the plumber what my emergency was my toilet was leaking from the water connection and I had to cut off the main water supply to the house because it was flooding my bathroom floor and needed a new toilet install and fix asap. The plumber replied well we are on overtime now and regular time ended at 3 pm now its 3:30 pm, after all that waited time waiting for a callback! The plumber stated you know if we come out today it will be several 100 dollars more than regular time. Never gave me a chance to get service that day. Basically I can tell he really didn't want to do business with me. When I reiterated the urgency and explained I will call another company the plumber replied well you know other companies are going to charge you more. That statement reiterated that this plumber did not want to do any business with me. Awfull no empathy of my situation just blew me off!

No name Bae

a year ago

We've been having problems with our toilet because my baby decided LeBron James needed to take a swim in the toilet smh. NY husband called & within an hours or so Frank came & gave me 2 estimates. Not even 5 mins Frank fixed the problem & the toilet is working better.

Joseph Nolan

2 years ago

We contacted David Gray Plumbing to look at repairing a toilet and replacing some outside faucets. After the initial walk through of everything we wanted done, we found it more cost effective to go ahead and replace the toilet. Overall service was quick and friendly. We’re just waiting on estimates for moving to a tankless water heater and installing a water filter system.

Jason Reller

9 months ago

Zach and Christian were awesome to work with. Very thorough and explained their work to us. Would absolutely recommend to all!

Terri Gollnick

8 months ago

David was very professional and personable. I will use David Gray again without a doubt. Good experience.

C G

a year ago

They were very prompt, professional and efficient. A technician were on-site within 2 hours of my call and was able to resolve my issue quickly. I would highly recommend David Gray Plumbing.

Debi F

a year ago

Tom repaired a sink as well as found a leak in the toilet amd repaired that as well. He was professional, on time and a great value for his service. In a time when other companies are late or cut corners … it is a PLEASURE dealing with a professional company like David Gray Plumbing . Thank you Tom and David Gray Plumbing ?

Jian Wen

4 months ago

The great plumbing service I ever had. Fernando is the best.

terry waldrop

a year ago

Zach was very courteous, professional and got the job done faster than I thought. I called David Gray this morning and within an hour after calling Zach arrived.

David

2 years ago

Great service. We were in a bind on two toilets backed up. David Gray Plumbers worked us in on short notice and did a great job. Tyler was our plumber and he did an excellent job for us.On time excellent service. I've used David Gray plumbing many times and always very pleased.

Stephen Rhatigan

a month ago

Great technician knew his stuff highly recommended

Matt Rooney

a year ago

Technician Brad Waters was excellent. Installed new garbage disposal, replaced several water shutoff valves and installed whole house water filter system. Can’t save enough about the quality of the service. Highly recommend!

Darcy Galnor

a year ago

Dominic showed up on time and ready to work. He installed two faucets, one of which was rather complicated. He was friendly, hard working, professional, and so knowledgeable! We are so grateful for his hard work. Glad our paths crossed!

Victoria Mussallem

2 years ago

David Gray Plumbing did not disappoint! We called on a Saturday for a shower that would not turn off. They were at our house within 2 hours, fixed the problem quickly and applied a coupon they were running that we didn’t even know about. Tom and his partner were fantastic and I would highly recommend!

Mike Cox

a year ago

My plumber Brad Water and his assistant arrived on time, evaluated my water leaking issues and discovered it was the hot water heater in the garage. They offered me several options of new hot water heaters, and had the new delivered shortly, installed the new one, checked for leaks, Perfect Job!

darius thomas

9 months ago

Mr caster was on time, professional and got straight to the point, fix the issue and very respectful. I recommend David Gray for your service needs

Lorraine Morgan

a year ago

They gave me an arrival window 1-5pm. I received no contact until after I called the office and said if they are not here on 4 minutes (5pm) cancel the order. They showed up at 5:20. I told them I couldn’t use them because they were late and didn’t contact me with an update. Two guys said I am sorry and I said me too.

Denise Miles-Tagami

6 months ago

Jimmy was willing to help us out late in the evening when all emergencies seem to occur! We are so thankful!!!!

David Williamson

a year ago

Tom was on time, took time to find the leak, explained how to fix it and parts needed. He completed and cleaned the area. I am very pleased. I will use David Gray Plumbling and recommend Tom to everyone.

Chris Watson

a year ago

Philip responded to my emergency call in the middle of the night and promptly arrived to fix a broken pipe. I'm extremely impressed by his professionalism and expertise in his field. Based on this experience, I would recommend David Gray Plumbing and their staff for anyone in need.

Jack O

2 years ago

I had many plumbers in the past !!Sloppy , taking forever for simple jobs, many of themTalking a lot and milking the clock,On a few occasions Leaving the jobs incomplete!! and returning a few days later to complete simple jobs !!This business is different !!David Gray Team of plumbers are Awesome!!Awesome Quick response and very professionals !They responded fast to install faucets, toilets , water heaters on a many occasions!Just today Charles was great big help with the washer connections and replacing both faucets with a new better faucet system that allows the water to flow on the proper Presure and everything works perfectly for our new washer and dryer units !!Charles took the time to explain and was very respectful , fast and clean on the job !!Ask for Charles !!Strongly suggest David Gray for many different plumbing needs!!There is No Waisting Time And Money With This Company!!Job Well Done Charles and Team !Call the Professionals !!!

LeLinda Hogans

a year ago

Gave recommendations and prices for future services.
Water Heater and water softener.
Professional and fast service. Explained what was done. Very pleased with service. Will definitely use again. A+

Mallory Schott

4 months ago

Exceptional service with Arthur Hairston from David Gray. Reliable, friendly and timely.

Vickie Witherspoon

a year ago

This was my first time ever calling David Gray Plumbing. They were prompt, responding within an hour of my call. Adam, the professional that was sent to take care of the service call was patient and kind. The Mixet shower system was old and challenging, but Adam did not stop until he had the matter corrected. I now have hot water in the guest bathroom. I was expecting a guest from SC, and needless to say David Gray Plumbing saved the day.

Rick Nichols

2 years ago

First time using them and I am always very skeptical of service companies as I've had bad experiences before. They notified me by email and phone when Kevin was on his way. He was polite and professional, wore his mask, and didn't try to sell me on extra work that I needed. Advised me on a course of action that would be beneficial to me long term. Definitely pleased.

Diane Pogrebniak

2 years ago

We appreciated David Grey Plumbing helping us out by replacing our sewer pump. We had one (kind) technician come out on Saturday to see if he could snake out the line , but unfortunately even though he tried his best, it had to be replaced on Monday. On Monday Danny and another tech came out and they replaced the system. Danny was super! Very professional, helpful and calm. We thank him!

Shawna Galecki

4 years ago

We've used David Gray Plumbing several times and they are always quick to get someone out to our home or our rental. Friendly employees who go above and beyond to make sure things are fixed correctly. Mike was our recent technician and he personally called me to make sure I was informed at what had been done and make sure I didn't have any questions. Definitely recommend David Gray Plumbing - quick, honest, and thorough!

mark fulton

3 months ago

Couldn’t have gone better. Very professional very friendly neat and clean

Adam Ramon

a year ago

David Gray’s Plummer (Orson) was very knowledgeable and a pleasure to deal with. They were on time a professional, I would have no problem recommending them to anyone! Thanks Orson for your professionalism!

Surina Henderson

4 weeks ago

Allonzo and Dino very professional and handled repairs accordingly.

Faheem Guirgis

9 months ago

He fixed my ice maker valve behind the refrigerator. Very professional job. Minimally invasive. He was clean and super polite.

Michael Williams

a year ago

The technician was professional. He was knowledgeable about what needed to be done. The work he did was neatly done and he shared helpful tips to keep my water running great. After the installation he made sure everything was put back the way it should be.

Beronica Gomez

10 months ago

Costumers service Rude not professional at all made an appointment for Saturday @12 noon that day the plumber never show up. And received an email that they coming on Monday no thank you . I don’t need David Gray for my home service

Monica Goode

2 years ago

For some strange reason, we could not get hot water to dispense from our guest tub—only cold. I called Monday @830 and they had appointments as early as 9-1, same day! Jimmy came on time, was extremely personable, diagnosed the issue in 30 seconds, and repaired within 30 minutes! Very impressed! Will use David Gray again if, God forbid, anything else happens!

Barbara Christensen

a year ago

Friendly employee, worked quickly and efficiently and made my sink drain like it was brand new. He was very upfront about prices and gave me options on where I would like to be before he started. 10 out of 10, would definitely recommend.

Ken Jones

2 years ago

I've used this company many times over 15+ years...all good. Yesterday my Gas HWH needed to be replaced. I called for a price and appointment and the lady said they could schedule an appointment to look at the project but it will cost $50 for the call and then they would give a price. I said I have original receipt of when David Gray installed two new HWH's in 2008. She said that didn't make a difference and they don't give prices over the phone regardless of who it is. We ended the call and I called F.W. Fair Plumbing who gave me a price over the phone and one day later installed the new product. Gray has obviously gotten too big and/or is not competitive to not give the price over the phone....for an existing customer.

Leigh Norton

2 years ago

Mark was my technician today, and he was great! He explained everything and did a thorough job. Mark left the area completely clean when he was finished.He was friendly and courteous.I appreciate Mark! And I am thankful for David Gray Plumbing!

Jon T

2 years ago

Great service, really affordable prices, and willing to work with folks to find what they need rather than, doing the opposite. Trey was great and we appreciated him and his attitude when helping us fix our sink problem. We were recommended this group when we moved in to our new home, and we can only recommend them to others as well.

Ilene Levenson

4 months ago

Joe was prompt, knowledgeable, and friendly, and got the job done.

Justin Cross

8 months ago

Alonso and Dino were great! They took care of the issue, were on time, showed me what was wrong and very professional!

Janet McCoy

a year ago

.I have been a customer of David Gray Plumbing and Electrical for many years. Their service has always been outstanding. The management of this company are fair and work to resolve issues to the satisfaction of the customer.I will continue to remain a loyal customer to this company!!!!!

Safe Stake

2 years ago

Dominic handled our repair trying to fix a leak from an old input pipe still under pressure. He struggled with that pipe for quite awhile before it finally came loose. Luckily for us the back end was good so he was able to add a new pipe and cap it off. He also topped it off with a good sink base cleaning and some caulk around the edges for good measure. This is why we use David Gray. It's not the bumps in the road it's how they're handled. Jeff

Jessica Anderton

a year ago

Needed an electrician's help with a stove installation. John was our service tech, and while he was there he not only performed the job for a reasonable fee, but also solved a problem we had with our dishwasher! Professional, friendly, so helpful. Thank you!

Lee Inabnit

2 years ago

Repairman arrived earlier than estimated time. This was after normal business hours. He gave me a high and low end estimate based on what he encountered. He was able to fix the problem in about 1 hour. He was efficient and professional. Excellent service.

Steve Beaver

2 years ago

Ken and Tim were terrific. They replaced my old water heater with a beautiful new unit and installed it in a way that would have been great on a spacecraft. It was very professionally done. They cleaned up beautifully. I love the way it looks-a big improvement over the old unit.

Angel Melendez

2 years ago

Been with David Gray for 3 years. Last fall we cleared an unclogged drain. Same drain 1 year later and the price just went up over 100% including 49 bucks for just showing up. 49 dollars just to be told the job is now OVER double the price. Unconscionable to say the least. I will NOT be using David Gray for ANY job ever again going forward. Very Casual Way to get rid of their customers. No Plumbing job is worth 100% more weekends included. 5 minute job doubling in price is an insult and a sound RIP-OFF.. The Very Casual approach to sticking it to the customer is the deal breaker.

Kevin Dobyns

5 years ago

I had to replace a water heater under warranty. They quickly analyzed my tank's problem and agreed that it was covered. The replacement was done in a reasonable time and with a reasonable charge for labor, since the 1-year labor warranty had expired. They cleaned up well. Chris and his helper Mike were courteous and professional and answered all my questions...and I had a lot of questions. Top notch service from David Gray, Chris, and Mike.

Eric Sanders

7 months ago

Great crew that came out with affordable price. Job well done! Definitely would recommend.

Mark Willett

2 years ago

After 3 months our kitchen sink is in…After starting the project with a “handyman” it was a pleasure to welcome David Gray professionals into our home. They hung with us through three attempts with sinks that either didn’t fit or were damaged in transit. Mark and Chase were great, as were Arthur and Tim. Liz, thanks for getting things back on track and moving again.

Peter Prokaj

2 years ago

Update: The owner/manager sent me a full refund for the issue described below. Nice to see such a response.Tenant reported a leaking sink in the kitchen. Plumber came out and replaced the basket strainer. Two months later, the same thing started leaking again. Plumber came out and tightened the nut on the basket strainer, for $135. Was told there was no warranty even though they didn't do it right the first time, because warranty only counts for 30 days. Not using them again.

Cynthia Riley Shelton

3 years ago

The experience was a good one from the first phone call. I needed a Pfister faucet repaired as indicated by the inspector's process of preparing my home for sale. My handyman suggested David Gray. The timely texts informing me of the name of the plumber coming out and ETA were appreciated greatly. Brenton Freeman diagnosed and repaired the issue, explaining what and why the repair was needed. He also gave me tips on how to prevent it in my new home. Highly recommend!

sally mowery

a year ago

I thought I was going to have to replace the shower valves in two of my showers. They determined the shower heads just needed a good cleaning. My pressure is back to how it was and saved me well over $2 000.

David Lepage

11 months ago

Frank was outstanding. He was able to get out here same day and got the drain fixed very quickly. I appreciate his professionalism and concern for his customers.

Sheldon French

7 months ago

Roy was awesome! He came not only same day but was professional and efficient on our service call today.

Debra Scott

9 months ago

Michal was very professional, knowledgeable and friendly. Found the problem and told us the best way to fix it. I’m very happy with his service.

Rae Boyer

a year ago

Dominic was great installed new kitchen faucet and plumbing under sink. He is very informative and knowledgeable. My sink was old and a mess looks brand new thanks to Dominic.
Great Job!!!

jay hawk

9 months ago

Service was great but the price was outrageous- a $30 part and 10 minutes to install- $462. After complaining they took off $69. Still outrageous. Beware!

Timothy Imel

9 months ago

Incredibly knowledgeable and experienced, knew all the answers to every question I asked. He explained the situation clearly and I'm grateful for his visit!

Ginger Harrison

a year ago

Very professional & knowledgeable repairman did an awesome job fixing my tub/shower issues. I appreciate the various options & suggestions he offered to help me make the best decision for my particular needs at this time. Highly recommend this company.

Victoria Lindsey

10 months ago

Ken and Tim too were very professional. Ken explain and showed me why the shower wasn't working. After the repair he told me how to prevent the issue from reoccurring.