Tiffani Smith
3 years ago
I found this company based on high reviews on Next Door.I have been looking for the equivalent of the neighborhoodplumber:the guy who shows up,does the work,knows his stuff and doesn't sell contracts....extra services,etc.I had occasion to contact CM Plumbing with a situation VERY early in the a.m.---and fully expected to leave my message with a call center.Shocked when Chris actually personally answered the phone!!Not only that,he put me in as 1st stop:he and his partner texted their ETA...showed up as promised.Chris came in-immediately diagnosed the issue;gave me 2 options for repair/pricing...fixed it and was out the door in approximately 20 minutes!!!This is what I consider excellent customer service.I cannot say enough good about this guy and his business-and will definitely be calling my newfound neighborhood plumber!He knows his stuff and works timely and professionally.Thank you,Chris!!