Mike Niemann

3 months ago

Can I give 7 stars?Blown away by the knowledge and professionalism of this company.Abraham was my sales guy and was amazing. Abe was always on time to our appointments and was so knowledgable. He answered all my questions and took the time to really understand my family’s needs and overall water usage to design the perfect system for our home without trying to sell me things I didn’t need.We got a fantastic, non-electric unit that requires basically no maintenance with the exception of an occasional salt top off.Jacob was our installer and showed up early and worked efficiently and cleanly. He did and amazing job on our install.Even got a follow up call and visit after installation from Abraham to make sure I was satisfied and to test the water to make sure everything was working properly and I had no questions on the new unit.A month in and the benefits are easy to see throughout the house from the cleaner glassware to the softer laundry.Highly recommend!

D&D Crossworks

a week ago

We had Ronnie install our Softener and RO system and he was professional, neat and very considerate of our time.The system itself is better than we had hoped for. It uses so little salt and doesn’t even show up on our water bill.Great company!Great products!Great people!

Christine Greene

a month ago

Super knowledgeable and friendly! The master plumber, Chris, was able to diagnose our issue right away and saved us a lot of time and money. We will ALWAYS recommend him and CGC Water Treatment & Plumbing! Thank you CGC!!!

Patrick Ryan

2 months ago

Brendan is awesome. He knows everything about all the products and can perform any repair or installation. Always early to appointments and very friendly with everyone. Highly recommend Brendan for everything from start to finish.

T

4 days ago

I am thoroughly pleased with my recent purchase from CGC Water Treatment. From the initial consultation with John, to the installation with Ron, I couldn't have asked for a better experience. Thanks guys for answering all of my questions and addressing concerns. Thanks again!

Shauna Spann

a week ago

Dan and Diane Ingram are the Dream Team sent by God! They were so kind and patient with explaining the system and the benefits. When the gentleman came to install, he was so professional and clean. Unlike the previous company we dealt with. This water is so good! That we can't believe it's still Kingslands water!! We had company over the weekend and she even commented on the much better taste. I can not say enough good things about the Kinetico Water System except, get one if you don't have one, you'll be glad that you did!Shauna and Robert Spann

Goose Man

2 months ago

Sadly, CGC came into the picture after we purchased the system. But I love their products, too bad ours couldn't last past 25 years and is now a pile of garbage. So now we get to shop for a system we can afford (as retired persons).

Jessica DeGrammont

4 months ago

Ronnie was extremely professional. He explained in detail the specifics of the systems I chose. He stayed AFTER hours to make sure I knew how to address issues, what to expect, and how to operate the equipment. I am so grateful that he was the associate who did the install.

Debbie Blackmon

a month ago

Ronnie came out and tried to fix our 26 yr old system and ended up putting in a brand new water softener comparable to what we had. He did a great job and wouldRecommend this company and Ronnie.

Sharyl Wood

4 days ago

CGC provides excellent, prompt service and Brendan is a great service person. Always communicates well, arrives on time, and provides knowledgeable service.

ranae campbell

a week ago

I love the CGC KINETICO WATER SYSTEMS & water. Especially the knowledge and expertise Dan & Diane Ingram have. They really take the time to explain the system and show the difference.

Steve H

4 months ago

Chad is great. Greeted me with a friendly smile. Professional and courteous. He is the epitome of great service. Thanks Chad and team through the process of correcting my system.

Michael McPhilomy

7 months ago

Have been a customer for about 6 years now..My dad convinced me after being a customer for more than 20 years. My personal opinion,Best Conditioning System on the Market. All the Reps I hav met have been very knowledgeable and professional. Recently referred another family member, (4 now)She had system installed and is very pleased as well..

Ron Minard

5 months ago

CJ was the associate that helped us today. Very professional and personable. We learned new things about our water system and look forward to doing business in the future. Thank you!

Kevin Gay

5 months ago

Abel came out for the second time and was
Very courteous and professional. He took the time to explain my system and why it was working the way it was and adjusted our water softener system to meet our needs!!

Karen Anderson

2 weeks ago

Jacob is very friendly & knowledgeable. He didn't mind me watching like a hawk and asking a lot of questions.

Doug Hayman

3 months ago

Had check up visit. Brandon was on time, super knowledgeable and explained everything well. Very personable and professional!

Nancy B B

3 months ago

Everyone at CGC is very knowledgeable and always answers any questions we have. Coming from a family that was in the water softner business for over 60 years, it was hard to find a company that would compare. Thank you all.

GEORGE PARCHER

7 months ago

Good experience have had the system for approximately 15 to 20 years. Have a sulphur problem but it has been taking care of every time I call. Caleb Ghee does a great job I prefer him every time. Thanks

David Hopkins

7 months ago

Very helpful in reviewing my existing system and help make the necessary adjustments. Provided well explained replacement options for when the time comes in the future to replace my existing system. I would recommend them to anyone.

lynn p

7 months ago

Abel was prompt, friendly and professional he explained what he would need to do and in no time he was done! Great service I appreciate how kind and thoughtful he was to me on this day. Thank you CGC for employing such an awesome technician!

Jim Honey

2 weeks ago

Tech was on time, very professional.
Came in and got the job done in a timely and quick manner.

Karen Bohlin

2 months ago

I found a Nestle Pure water sticker on one of the gallons delivered. It does not appear that Kinetico is purifying the water they deliver. It appears they are buying water from Nestle and delivering it.

LeAnn Farrell

3 months ago

From beginning to end, great customer service and answered all our questions. Definitely will recommend to others!

Jeannie Scheininger

6 months ago

Brandon was exceedingly professional and very helpful. He helped us reset the water softener as well as take pictures of a plumbing issue we need help with to forward to CGC’s plumbing division.

Eric Esteban

3 months ago

Awesome place to get salt for you water softener. Good quality salt compare to any big box retailers. Friendly staff.

R Adelhelm

5 months ago

Caleb is a knowledgeable professional who can focus in on the problem and bring about positive results...knows his business! He is the reason I stick with CGC...Had other techs prior to Caleb who only caused more frustration and added to the problem...Caleb produces results!

Tam

7 months ago

Dale was respectful, friendly, efficient, and informative. He was careful when handling any equipment or moving any appliances. Installation process was neat, orderly, and clean. He did a great job!

K Carter

6 months ago

I addressed a concern and Jason immediately set up an appointment to have it checked out. Brendon arrived on time and quickly fixed it. The service is always above and beyond expectations! Thank You Guy for all the help!

Betty Mulkey

7 months ago

Very friendly staff, kind and answered all my questions. I was there at an event for customers(wasn't one at the time) walked away owning a new water softner.. I am very happy with the whole process and most definitely the final results!!

Manson Alley

4 months ago

The service technician Arrived on time and was very thorough and his explanation of what my problem was. He offered me multiple solutions.

Renate Bruder

8 months ago

The staff was very professional and friendly. The installation was neat, efficient, and faultless. The system is simple and uncomplicated. The system was thoroughly explained. We feel confident that the support staff will be available if the need arises.

Michael-Richard Johnson

9 months ago

Truly all round good experience. We just moved and needed to replace the older water softener. Our water was nasty. Cj, David and Caleb were all very professional. There was some complications with two of our valves and the team rallied together to get this and the new unit set up.See you in 1 year. When we replace our filters :)

Cary Preston

6 months ago

Technicians arrived on time and were both friendly and knowledgeable. My service visit took minutes and they explained to me what needed to be done.

maura mauro

4 months ago

Was concerned about something with our system and Ronnie P was out the next day to walk us through our systems process. On time and very knowledgeable.

Stephen Corp

9 months ago

Kinetico has met, exceeded and continues to provide incredible support and customer service!! Our family has been tremendously blessed by the benefits of clean, soft water in our home. 10/10 recommend Kinetico for anyone looking to improve the quality of life for their appliances and themselves!!

Jere Boze

2 months ago

Super technician. Friendly, courteous and efficient. CGC and its water treatment system are well worth the money.

Model Q418

2 months ago

The techs do a great job. The office people on the other hand took spelling lessons from Starbucks baristas.

Gary Scheuer

2 months ago

Caleb was on time and fixed the problem quickly. He was very knowledgeable about the equipment.

Faith Davidson

8 months ago

I have been working with David Veres for over 12 years now and he is the best master plumber in town. I would highly recommend him for any of your plumbing needs.

Gary Sanders

7 months ago

Ronnie Polk installed my water softener and did a fantastic job. He was patient with me and answered my question in addition telling me to call him if I have additional questions or need help with the system.

Jane Edwards

7 months ago

Brendan was very professional and friendly. He replaced the fitting with a better part, and improved the pressure for my drinking faucet. And he was super sweet to my pets. Thanks again, Brendan!!

Tony Mann

3 weeks ago

Always helpful people and easy going too. Been a customer for more than 20 years

E G

5 months ago

Excellent company. They installed my water softner about 11 years ago.

Debbie Keller

3 weeks ago

Excellent service, personable, answered all questions. Efficient installation.

Diana Gibson

5 months ago

Caleb is always friendly and helpful. Explains procedures clearly. And gets the job done.

Cindy Hilton

4 months ago

My installer was on time, knowledgeable professional and it didn’t take long for the install.

Ronald Polk II

2 years ago

Hands down the best experience with a company ever! Our sales representative John Greenwood was very knowledgeable of the systems and explained everything so that we understood what product exactly we were getting. The installer Jacob did an awesome job with the install and was very thorough. Even asking questions of how we would like the equipment. I would definitely recommend them to anyone considering a system.

Darrell Cope

7 months ago

I would personally like to thank Jason Foust, Nathan Washington and Tech Jacob for going above and beyond to help me and my family have the best water in Jacksonville! You guys rock. Blessings!!!

Waters Channel

2 months ago

Quick to install unit and answer any questions we had about it's function..

Janet Prushansky

a year ago

Had my water softener replaced. CJ was great! I like to watch so I can learn, and CJ explained everything as he was going. At the end, he explained the whole system again and what I needed to do. I am hoping the quality of this equipment is as good as the one being replaced after 24 years.

John DaSilva

8 months ago

Extremely professional service and quality product. Ronnie was familiar with the system and completed the installation, which had some difficulties resulting from prior system installation, in a timely manner.

Shaylyn Hines

a year ago

$400 for a plumber to come look at things (nothing worked on, other than quick de-winterization) got a quote for a new water heater because ours wasn't working , two weeks later there's a problem with shipping the new one etc. Called Advanced Systems, they came out within 12 hours and (with a free estimate) are replacing the water heater by the end of the week if not sooner. Propane tank-less is a thing, I guess this company didn't know that. If you need something quick, enjoy good communication, knowledgable options and free estimates, this is not the company for you.

Bonnie Kendrick

9 months ago

Brendan was prompt, courteous, and knowledgeable when he can to change the time on the water softener. I appreciate how quickly I was able to get an appointment. Thank you!

Leah Mullins

2 years ago

John came out to test our water and help us decide on what system would work best for our financial/home needs as we have our first child coming into the world soon. Good clean safe water is important to me and he was very understanding of that. He was amazing and did not try to make us feel obligated to anything. Do not let the price scare you! Yes its expensive but its made in the USA and that is important to my family as well! There are options for all financial situations.Joe came out to install today and I cannot thank him enough for being patient with me and showing me everything I needed to know. He was also very kind to double/triple check everything over for me (I have OCD and worry about leaks). I will and have been telling everyone I know about CGC and will continue to do so. I am sure my water will be exactly how we want it once we get it up and going for a good period of time. Thank you so much!

Kam Durham

4 weeks ago

David was efficient and professional in repairing our leaky pipe.

Will McClain

4 months ago

David is a consumate professional. Extremely knowledgeable plumber.

Ron Clark

7 months ago

Always had excellent service from technician and company. I highly recommend this company for water softener equipment and repairs.

Eduardo Rimblas

3 weeks ago

Very professional service, friendly customer service and support team.

Ginamarie Fishman

8 months ago

Had no clue how to change the filter. They were in and out very quickly. Even offered to set up reminder emails for the future so that I do not forget to change the filter again.

Jill Flynn

3 months ago

Great product! Wonderful service and support as well!

Edward Dooner

8 months ago

Best customer service anywhere. Great company . They go beyond all expectations to make you happy. I highly recommend them.

Richard Dailey

4 months ago

The gentleman that helped was very understanding in the problem as this was the 3rd time it happened and they took care of the problem

Jon Dickerson

4 years ago

Chris communicated with me the entire time as we prepared for him to reinstall the system in the new house. He was polite, timely and very knowledgeable. When we moved to the new location, several items remained in the old house. No issue, he resolved any issues, tested the new set-up thoroughly and we are up and running. Very good experience

glenn9home

2 weeks ago

David was very professional, knowledgeable, clean and courteous

Danny Rhoden

2 weeks ago

Fast, efficient and amiable. Great technician.

Nadja Hartman

5 years ago

My husband and I recently purchased a Kinetico non-electric water softening system and RO drinking water system for our new home. Rob was so helpful with understanding all of our options and was very professional and knowledgeable. Our service technician, James, was on time, professional, and was able to address all of my questions and concerns. The installation was smooth and James explained everything very well so I knew how to properly care for the systems. Thank you! I would highly recommend them!

Memi Sambolah

2 years ago

Raymond truly made this a 5 star experience. He was knowledgeable, flexible and patient. Seamless install and explained what could or couldn’t be done! If I ever have a problem, just send Raymond!John was the salesman for all three of our homes! He worked the schedule and sent the right person to handle the jobs. Many thanks to the both of you.

Joshua Scott

2 years ago

Over priced water softener systems with inferior materials/parts just as Culligan offers. Kinetico loves to talk about their non-electric tank but not the price itself. They pitched it over the phone when setting up my appointment. When the sales representative arrived and I inquired he immediately stated it was not worth discussing based upon its ridiculous price. A single tank electric system was the Kinetico model that the sales representative suggested was the best application. We reviewed his product carefully. I then had all of my local competitors out to hear what they offered and at what price? After spending my time doing my research and hearing out my local offerings, Kinetico ended up being several hundred dollars more than what a local company All Florida Soft Water quoted me. According to the companies own product literature that both separate companies sales reps left behind, I got a more comprehensive warranty and the top of the line unit (premium vs base model at Kinetico for more $) with All Florida Soft Water. Remember with Kinetico and Culligan you are paying for their ability to advertise and market nationally. I was very diligent in my research and quickly determined that a local company called All Florida Soft Water could offer me their premium system at significantly better pricing than of both above mentioned competitors. All Florida Soft Water also has a better (longer period of time and more comprehensive) warranty on their product in addition to it using highest (Clack over Fleck) quality build components. I hope this helps save someone else some time and money making a decision on their home investment.

DeLorean Martinez

3 years ago

What a pleasant and amazing experience I’ve had with CGC Kinetico. I recently moved into my new home in Atlantic Beach and the water here was horrible and it even smelled bad. For whatever reasons, I postponed getting a water softener for months but what a regret. It should have been the first item purchased for my home. This softener truly makes a huge difference! To top it off, it doesn’t use any electricity so I’m confident I’m covered for our FL storms. I had the pleasure of dealing with John Greenwood, Cindy, and Jason Foust and met most of their team at their showroom. The whole team at CGC are the absolute best and I would do business with them again and best of all, I’d highly recommend CGC Kinetico. They truly care about their customers wants and needs. Thanks for an amazing job done! A+++ ⭐️⭐️⭐️⭐️⭐️ 5 STARS!!

Amy L

5 years ago

Highly recommend. They called me immediately after I submitted an online request for info. The rep- John- who came out was friendly, respectful, on time and knowledgeable. They accommodated my schedule for install. The installer, James Knoll, was excellent. He explained the process and equipment thoroughly. He also reviewed the minor maintenance (reverse osmosis filters and salt) that I'll need to do-- he was patient in answering all my questions! I would recommend them without hesitation. Incidentally- their well known competitor took over a week to respond to my inquiry! So- it was a no brainer to go with Kinetico Clearwater as their customer service was exceptional from the beginning. My water tastes delicious!!!

Joseph Peurrung

3 years ago

I cannot say enough about Moses. He is an excellent technician/installer. As an owner of a service business I only wish my employees represent my company as well as he represented yours. The water softer was installed today so verdict is still out on it. However, amazing service from your tech.

Lisa Florence

6 months ago

Abel was very helpful and fixed the problem quickly. Very thankful for his service.

Cal Walton

4 years ago

Jordan J. our installation technician was very professional and explained every detail of our new water softener and its operation. He is very knowledgeable and confident in the product. After installation he explained the equipment and workmanship warranties. Jordan was exemplary of what good old customer service is about. I replaced a 14 year old Kinetico non-electric water system and expect to get 14 or more years from my new replacement system.Cal W.

Frank Sanderson

a year ago

Called cgc water for cost on water softner spoke with Brenden 11-01-21 asked 2 times for cost has not replied. Have purchased 2 other softeners. Richard R was great to deal with but not in sales.I will call another company to give me a cost.

Chelsea Waldron

3 years ago

When meeting and talking with John Greenwood you instantly realize how much knowledgeand experience he has. It is reassuring that you can trust someone to do a great job. I feel completely comfortable referring John to anyone, because I know they will receive great customer service and a great product!

Cookie Rogers

7 months ago

Abel Legg is professional and knows the products! Great job

Mac Jackson

5 years ago

Great company and great product. Everyone is very helpful and knowledgeable. Jordan installed my system and was polite, professional, and efficient. He arrived promptly on time and explained what he would be doing and got it done. Now I have great water!

Rose Burgess

5 years ago

my water system was repaired and updated with timely and professional efficiency. Kudos to Caleb Ghee for his knowledge regarding my system ( I ask a lot of questions ) and his professional attitude and manner. When he and co-worker Josh returned to do the installation of the new charcoal tank they were awesome.. Thanks guys!

Rachel Allen

5 years ago

Very great product, and the technicians show up on time, and are very proficient. They explain what they are doing and answer any questions you have. Jordan was the technician that installed my softener and RO, and he was very professional and knowledgable. I am very satisfied with this company and would recommend them to anyone looking for a water treatment system.

Trish

5 years ago

John G. (sales) and Josh M. (installer) were very helpful, professional, and polite. Recently had to replace a 20+ year softener system and also installed an RO water system. Installer very meticulous in his work and cleaned up area after install. Had a great experience and recommend company.

Crystal Braddock

4 years ago

KINETICO came to our home to assist us with taking the sulfur out of our water after having tried another company that was unsuccessful in doing so after 3 months. John came to assess everything and was prompt and courteous and made sure my husband and I knew everything that was set up incorrectly and how the system should be working. Caleb was the gentlemen who actually installed everything, he was very friendly and understanding of our situation with the last company and did everything he could to help us. Thank you so much Kinetico for your professionalism and assistance with our water system needs!

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5 years ago

Great Service by Kinetico - Clearwater Systems.From the local office, the installer and the people on the phone in Ohio.... All were very pleasant and cemented my already positive feelings about this company. Had a small problem in the beginning but the local office and installer went out of their way to make everything perfect. I highly recommend Kinetico and Clearwater Systems for their products, their people and their word.

Robert Hodgson

3 years ago

The customer service provided by CGC Kinetico in Jacksonville, Florida is superior. The company has a great product line. The water softener and reverse osmosis units installed in our home are dependable and are backed by a solid warranty program. My wife and I have owned three homes in Florida since 1993, and at each home we chose this company for our clean water service. Kudos to the sales and service people working at CGC!

James Coleman

2 years ago

I was trying to replace a dual canister water filtering system on my home. The system hd been installed for years and was rather out of date. I called Kinetico CGC and their sales person came and reviewed my system and suggested a single tank, charcoal based filtering system and in the process cleaning up the plumbing from removing the old system. I could not be happier with the people, the service, and the results. I recommend this company without reservation. They are attentive and work with you to solve any water filtration issues you might have.

Tom Muia

8 months ago

Great company. Appointments easy. Technician always on time and knowledgeable.

Letha Griffin

5 years ago

Excellent installation. I can see, taste and feel the change in my water and it has been less than a week since the install. No more water spots all over my sink and my skin and hair feels so much better after my shower. I'm so glad we got this system.

Deb DeLong

5 years ago

I had a fantastic installation by Jordan Jackson. He was professional, knowledgeable and a very easy to work with! Most enjoyable service appointment I have had in years!!! Will definitely recommend to others!

Richard Martin

5 years ago

Jordan arrived promptly (as scheduled) and did a great job in explaining the procedure that he would be following. He answered all of my questions and within a few hours, we had a brand new water system. I highly recommend this company !

Paul Butler

7 months ago

they did what they said they would do. They did it on time and in a timely manner. My experience was good and I will use them again.

Taylor Rosa-Flores

5 years ago

Great company and employees. I’ve been dealing with Scott, Able, Crystal and my most favorite Carol for years. They’re all extremely knowledgeable about their water systems and take the time to make sure the costumer understands aswell. Highly recommend CGC Water Systems for your next job and for great costumer service.

Rayveniael Kel'Adoria

9 years ago

I would love to give Clearwater System an Excellent review so in fairness I will put just Good. I've had my system since 2007 and it has been the best system ( albeit expensive, I wouldn't waste my money on the reverse osmosis if you have a refrigerate line ) but after having dealt with a Clearwater representative today I am very hesitant to continue doing business with them. In the past they have never charged a great deal to exchange filters and add salt. Now they are saying $65 per visit and 50 per half hour of labor. It would take approximately 2 minutes to change a filter. I would be okay with the house call visit, but I am just astonished they would charge such an astronomical amount to change a filter. This must be new, it has never cost that in the past. And so I decided I'd just order the filter and have a pal install it, the lady was very uninformative on charges. I had to ask what the shipping charges are. And she didn't know. Super unprofessional. I will likely find another company to buy my filters from as this is very off putting.

Patricia Johnson

9 months ago

Brenden was friendly, efficient and explained what he was doing while changing the cartridges on filtered water system.

Charles Graham

4 years ago

I had kinetico system installed back in 2010 by this great company , and when my well started getting iron , I called them. They came out and installed a iron filter . The first install was great and their work hasn't changed . Their people are the best in the water world. They do a great install ,explain everything, and do a great job before, during, and after. You WANT GREAT WATER , THEN CALL A GREAT COMPANY, CALL CLEAR WATER SYSTEMS.

janet prush

a year ago

Scheduled an appointment, the window was between 10:00 and 2:00. Technician did not arrive before 2:00. I called and canceled, customer service was unapologetic, simply asked if I wanted to reschedule.

Phyllis Rouse

3 years ago

I have recently met John Greenwood and realize just how his passion and experience in the field will enhance any water system. As a small business owner, we know how important service is, and he will provide great service for you!!

Bobby Hamilton

5 years ago

Great service stands behind their work. I did have a problem with the installation four years later had to have them come back out to fix it. Not charge me anything or for the part. I would highly recommend them just for the service that they offer and that they stand behind their product.

Ned Clark

5 years ago

Extremely professional and knowledgable team with Josh and Caleb installing our system. Attention to detail in everything they did down to angles and finish on the RO faucet at the sink. And all at good price.

Chrystal Legg

6 years ago

I bought a Kinetico Water Softener and Ro back in 2006. I couldn't be more happy with my equipment. I would definitely recommend buying Kinetico because it outlasts all of the other water treatment products. I have also been very pleased with the staff. They are very kind and helpful. They took the time to make sure I understood everything before leaving and when I have a question they are quick to help me.

Aaron Cope

a year ago

Cameron installed my new softener system. Very detailed in his work and very respectful. Overall very happy with the job. He cleaned up everything once the job was completed and explained everything a home owner needs to know about the system.

Beth Rood

9 months ago

The technician arrived when he said he would and got the job done quickly. Definitely recommend these guys!

Javier Coba

3 months ago

Immediate attention to my request. Great service!

Chris Bray

5 years ago

I have had a Kinetico water softener with a chlorine filter and reverse osmosis system for over 10 years. It has worked great through hurricanes and other power outages making it a unique product. The service staff are highly professional and efficient and the rest of the staff is courteous and knowledgeable.

Jeremy Ethridge

4 years ago

Great employees who helped me out. I was in a pinch and needed so R.O. water to finish a window cleaning job I was doing. The staff was fantastic from start to finish. I strongly recommend this company for any and all of your water treatment needs.

Collier Spencer

5 years ago

We had the whole house water softener/filter system installed a few weeks ago, which occurred without any problems. This week, getting something from under the sink, and heard a drip. Found that the RO drain tube was leaking going into the P-trap. Kinetico was extremely responsive and sent Jordan out to survey and correct the issue. Due to the leak, the bottom of the cabinet had to be replaced. Jordan returned two days later to replace the cabinet bottom. The company and personnel (Jordan) are responsive, courteous, and ensure you are satisfied with their service before leaving.

Linda Usrey

5 years ago

The installer, Caleb, was so thorough and meticulous. He had a quiet manner and worked well with the trainee, Chris, who helped on the job. Both guys were great representatives for the company.

Noble Granite Inc.

11 months ago

They sold us a system for $4,602.00. which does not work. The system is supposed to remove iron mineral from our water. I wish I could give them 5 stars since they come here multiple times to try to resolve the issue. But our system does not work. We still have iron mineral in our water.

Robin Hodges

a year ago

I just wanted to tell everyone how awesome Caleb is came out and did an awesome job highly recommend everyone to use kinetco for your softener you want be disappointed and have to mention carol just as awesome thank you both so very much

David Lau

2 years ago

We just had our K-5 Reverse Osmosis Drinking Water System installed at our new home ...Prompt and Professional Service !!!!If you don’t have an R.O. System installed at your home you should seriously consider getting one ! Absolutely our favorite appliance in our home !!!!Thanks , CGC Water

Coach Judy prokopiak

3 years ago

John at Kinetico CGC water has decades of experience and his ability to listen to his customers needs is absolutely on point. Whether you and your family are seeking cleaner ( and or softer ) water for health reasons or you are a business/restaurant/property management company looking to supply the best water possible for your customers... he's your guy. Give him a call and have him come listen to your concerns about your current water situation and he will help you find the right solutions for you

Aaron Labo

5 years ago

Josh Morris was our sales person and installer. He was prompt, professional and his work was very clean. We would highly recommend him!

Greg Young

4 years ago

Excellent service. Couldn’t be happier with the water system in my home. I have had other products in the past but the systems offered by Kinetico are far superior. You won’t be sorry if you decide to do it.

Wayne Tarrant

4 years ago

Coda is a very well spoken and skilled technician professional and courteous! IF AND I SAY IF WE HAD TO HAVE SERVICE OR WARRANTY WORK WE WOULD WANT CODA TO SERVE US! awesome job thank you Rob in sales and Todd and Michael in finance Thanks for the Good Water! The Tarrants in Middleburg

Danny “The Knife Store” Ridenhour

6 years ago

Not good. They have been out two times and we still do no have clean water. 5 days now and they feel like we have well water so we don't need the treated water. No water going to ice machine, no water for our coffee maker. We have to go and buy water and ice. They will be back again in two days to try to fix it.We have been with Clearwater for over 20 years, always paid our bill on time. Nevertheless they can't get it fixed. We are renting their equipment. I hate leaving bad feed back, but why can't they after two trips fix their water filtration system, they could have put in a new filtration system. I have paid them enough money.My wife and I are now looking for someone who cares.

John Hanlon

8 months ago

I have used CGC for 13 years and every time the constant is their commitment to customer service.

Aleks Bidner

8 months ago

Superb customer service and technician. Informative and detailed, they make sure that there is no surprises.

Mike Maschmeyer

5 years ago

Purchased an under sink R/O system. Salesman Rob Allen was very professional and knowledgeable. Had accurate answer for every question. Installation was seamless and system is operating as promised.

1104Christine76

6 years ago

I used Clearwater Systems for my water softener a few years back..... Really love the product. Now I'm getting a sulfur filter and I'm looking forward to having non-smelly water. I will post an update in a few months and let you know how I like the product.

Petra Calvaruso

5 years ago

Kinetics clearwater system did a wonderful job taking care of some issues we were having wth our water making a noice.Both Neil @ Abel were very professional and helpful in every way.Highly recommend this company to anyone wanting a clean water system.We have used Clearwater system in our home for 17 yrs and never had any problemsThey will come out and taste your water as needed.

Susan Feightner

5 years ago

Jordan and Dalton encountered a major problem created by Comcast and they were victorious! They worked hard and long, were courteous and professional every minute and got the installation completed. I am thrilled and very grateful!

Sandy Reynolds

5 years ago

Best investment I have ever made! Great customer service and John was right on time for the appointment and was very informative as well as very pleasant to talk to. I will recommend you to all of my family and friends!

Joe Parola

5 months ago

On time, Very knowledgeable and clear with me as a customer

Bradley Evans

5 years ago

Former newly hired employee wasn't there a week. Work like three days. The company they use paylocity has been brutal along with Clearwater. They don't want to pay me for the days i was there bc I didn't have my size ssn card it beging replaced. They really didn't try hard enough with paylocity. I wouldn't recommend doing business with them if that the type of business they do with there employee. Yes I had my part in it. But they did to. Bad business.

Brad Middle

9 months ago

They were very professional and cleaned up work area. We're willing to take time and explain everything.

ALFRED FULDAUER

4 months ago

Very professional from start to finish !Installer did outstanding work with outside installation, and same with RO unit under sink !Overall we are very pleased with Kinetico Clearwater Group, and product .

Belen Hernandez

2 months ago

Brendan Bartlett provided excellent service

Clyde Mizell

4 years ago

Everyone involved from purchase to final installation were courteous and and knowledgable about the products. This is my second purchase from CGC and you want find a better team or system.

Rusty Burke

6 years ago

Very poor customer service from the main office and most of the field Tech's. When the tech came by to repair a problem he didn't just tried to upsale. This happened with two Tech's and the office was just as bad with charges for equipment I didn't have and rude personnel. I am not one to normally complain but my family was treated very poorly.

Kate Atkins

5 years ago

Jordan Jackson was both courteous and professional - I am completely pleased with his work and attitude. In fact, any calls that I may need of a repair nature, I shall insist upon his being assigned my case.

Biker Don

4 years ago

Stopped in to get some info on a new water softener. Nice and informative people gave us the low down on saltless softeners. We are rethinking what to do since our old salt system needs to be replaced.

Marshall Crews

5 years ago

Professional and friendly! Explained some basic steps for me as a homeowner to keep our water system working optimally. Highly recommend them.

Maranda Ashe

4 years ago

They were very helpful with getting our water softener system set up and have been very helpful with maintenance and any questions we have had.

Jill Jordan

7 months ago

CGC was the best. Great and very Profesional service.

Semper Fi

4 years ago

Very friendly staff and were eager to answer my questions. I went in to buy a couple of bags of salt. It is cheaper than Lowe's or Home Depot. They even loaded my car up for me!

Madina Larina

8 months ago

Very quick, good quality, answered all my questions and by educating me helped to make right choice

Phil Rahim

4 years ago

Great service. Installer was professional and courteous. He answered all my questions and was very detailed with his work.

Katherine Beverly

8 months ago

Easy to make appt., on time arrival, knowledgeable and friendly technician.

joan abel

7 months ago

3service techs were polite, efficient and easy to talk with.

Joseph Arney

5 years ago

Jordan was the Technician and he was quite proficient. The R/O installation was done quickly and I am 100% satisfied.

Matt R

7 months ago

Caleb Ghee, the technician, was very knowledgeable, friendly & courteous.

William Powell

3 months ago

Great quality professional service.

Elizabeth Torre

2 years ago

This company installed a unit in someone’s home and by splicing the water line which is never done cause a leak that caused the Sheetrock to fall from ceiling with insulation.Leaving a huge hole 8x4 in the ceiling for repair.Based on experience of trying to get company to pay for damage and how install was and unprofessional this company is stay away !!DONT USE THEM!

Fitu Tafaoa

a year ago

Only the best experience for the last 15 years! I’m on my second water filtration system and can’t be happier!

dee terry

7 months ago

Fantastic help, explained my system to me. Highly recommend this guy

Mr. Wright-e-ous

5 years ago

This is a great place for great water also works great for car detailing I've been using it for over 10 years thank Clearwater for great service from the front door to the warehouse.

Ryan Polk

3 months ago

Great customer service and products

harry gentry

5 years ago

Great place and helpful staff. I come here at least once a week to buy about 100gal of water. Their spotless water is a life saver for my business!

Janice J

4 years ago

Overall great experience. Listened to what we wanted, showed us all options. The project was completed in a timely manner with attention to detail.

Linda Pickett

4 months ago

Very pleasant, very knowledgeable, very helpful

Ervis Haxhillari

3 years ago

Efrem and Abel they did a great job.They explain to us everything about the water system and in the end the did a lot water test.
Thank you Kinetico..!!!

Maralee Fox

4 years ago

They were on time. He told me everything he was going to do. They will service and put in salt every six months. There was no surprises. Everything was good.

Glen Wright

a year ago

We have filled our own water bottles here for many years. They have always provided great service.

PolarCat 153

4 years ago

Thank you for your excellent service!! I would highly recommend CGC water systems!! Both technicians were courteous and professional! Thanks again!!

Lisa Stiltner

3 years ago

John Greenwood is very knowledgeable and passionate about making sure your water is safe for drinking, cooking, and even bathing!

Brandi Heath

4 months ago

Thanks so much Brendan!

Melissa M

3 years ago

We have been customers here for over 10 years. I never freak over water during hurricane season. I will always be a customer here.

renita white (Halynn)

4 years ago

Carol was very helpful, answering questions about the water system, giving information that will help to make a decision about the product.

Dennis Dorsey

8 months ago

Brendon is Fantastic. Very easy to work with.

linley ali

8 months ago

These guys are good ! The process is quick and simple.

Lynn Herbert

5 years ago

Always professional and efficient. On time for scheduled appointment and completes service in a timely manner. Great customer service!

Tony Mann Channel

7 months ago

Great products and great people working there

RC Mills

7 months ago

Caleb was very knowledgeable and communicative

P Davis

a year ago

false claims on commercials; tap water is perfectly safe to drink in Jax

Heather Mark

4 years ago

A great company and product. This water treatment system was a total game changer for us.

Pedro

8 months ago

Tops ! I think I just hired the hydro version of Sherlock Holmes

Cheryl Gorski

a year ago

Great customer service, friendly staff great prices..

Mark Baughman

4 months ago

Best water company!

Carsmotology Auto Spa LLC

2 years ago

Fast friendly service, they always make you feel welcome as a customer.

Jon Mansen

6 years ago

This is the only place I get salt for my water softner. They installed my Kenetico system and it's awesome

Dan Udy

3 years ago

Top notch service - extremely knowledgeable and professional- highly recommend- two thumbs WAY up

Patrick Sullivan

5 years ago

Friendly, courteous installers! in and out quickly, but took the time to explain everything.

Mike Poppell

7 months ago

Very helpful and honest company

Danny Seagroves

3 years ago

John is a great guy and knows his stuff, his passion shows thru.

Liz Harvey

8 months ago

Jacob did a fine job.

Brian Hartley

6 months ago

Clean, friendly, helpful, installers

Daniel Rowe

9 months ago

Fixed issue for a great price!

Cheryl Parker

4 years ago

Love my new system . The guys i dealt with were great.

Donna Sanford

5 years ago

Jordan was very knowledgeable, professional & a pleasure to work with.

Gene Braxton

5 months ago

Provided Outstanding Service!!!!

Linda Watson

5 years ago

Nice people. Helpful. Knowledgeable. Easy to find offices. Thanks y'all.

PabloDeuce

4 years ago

Haven't gotten one yet. Considering my options.
Why are there no posted prices on their products?

rocky walker

4 years ago

Great place to get good ceep purified water friendly people easy access

Isha

2 years ago

My husband has to go their every other week to fill drinking water.

NARAYANAN BEEGAMUDRE

a month ago

Quick Service.

Thomas Thiel

2 years ago

Best water softener on the market best people to work with

Kinie Oloughlin

5 years ago

Thats where I get my spring water of 5gallans for drinking. Awsome, you should check it out.

Ray Kashmiry

6 months ago

Great service!

Toni C

8 months ago

Abel was very helpful

John Edwin Sia

6 years ago

Amazing, great, quality work. Highly recommended!

Danny Donovan

5 months ago

Best company to call!!

Adam Thanks

7 months ago

Great service!

Carlos I. Santiago

4 years ago

Great service and good price!

Audrey Clements

9 months ago

Prompt knowledgeable service

Kimberly Penn

4 years ago

Really good water. Great taste

Carlos Garcia

4 years ago

Exceptional service at the drop of a hat.

David Underhill

5 years ago

Good service good price

Angel Ga Riel

a year ago

Nice price

Jenista Brown

a year ago

Great service & water

Rodney Winn

4 years ago

Very accommodating and friendly

Jameric Storey

4 years ago

Good water company ?

Juanita Grant

4 years ago

Took Jake and Ivy to play

Ronald Caruso

3 years ago

Not a great expierence

Ben Kov

4 years ago

Overpriced !!! Be ware.

Tina Crafts

4 years ago

Great softener

Suzanne Simmons

5 years ago

Very helpful

Muchael Hill

5 years ago

Prices are high

Jose Cardona

3 years ago

The best water

Russell Frack

3 months ago

Luz Caban

7 months ago

karman1776

7 months ago

Jordan Jackson

5 years ago

John Trainer

5 years ago

Maribel Yohn

8 months ago

eddie calmes

4 years ago

Glen Hoffman

7 months ago

Brendan Bartlett

3 years ago

Lawrence Soderstrom

3 months ago

La Diamond Shine

2 weeks ago

Garry Wessels

4 months ago

Maryanna Malone

a month ago

Leslie Craig

4 months ago

Charlen Hancock

3 years ago

marvin kravets

3 years ago

Linda DeBlois

5 years ago

Al Fletcher

4 years ago

emmanuel iyoyo

5 years ago

Danny King

4 days ago

james wilcox

a year ago

Michael Busch

2 years ago

Paul Wilbur

6 years ago

Jovannia Carter

7 months ago

Paul Dancer

3 years ago

Mat Pound

4 years ago

Greg Burd

7 months ago

judy estren

7 months ago

Linda Richards

5 years ago

ROBERT HRDLICKA

5 years ago

Todd Mosteller

2 years ago

justin mobile

4 years ago

Ihaveaclone

4 years ago

Samantha E

4 years ago

Tim Parrish

a day ago

Mark Snyder

3 years ago

John Basso

8 months ago

Caleb Ghee

5 years ago

Heather Kirkland

3 years ago

Willie Bryant

3 years ago

Ian Maclean

8 months ago

Greg Solis

5 months ago

Kendall Mallory

a year ago

alden howell

5 years ago

John Withers

a year ago

Kurt Feuer

4 years ago

Chris Stone

8 months ago

Unmesh Koirala

6 months ago

Samantha Cardona

a month ago

janae almaraz

7 months ago

joyce hayes

6 years ago

Jennifer Savarese

8 months ago

Ramona Housman

3 months ago

E Garcia

3 years ago

Peter Rojek

8 months ago

john greenwood

5 years ago

Bill G

7 months ago

Cliff Allen

a month ago

e7hazrick

7 months ago

James Knoll

6 years ago

Terence Beauford

a year ago

michelle walshaw

4 years ago

Jorge Sanchez

7 months ago

Jennifer Carle

5 years ago

sear essa

5 years ago

Robert Stephens

7 months ago

Brad Olney

2 months ago

Lance Rossier

2 weeks ago

John Bradford

5 months ago

connie card

7 months ago

DeAngelo Mitchell

7 months ago

Arthur Batts

2 months ago