The work got completed but it took a lot of time and energy to get everything done.
1. They were called in to check on a valve that supposedly needed to be changed per dishwasher delivery team. They came, on time, checked the valve and said all good, no need to change. Told me delivery team should know better, that they'd come back to install it if needed.
2. After delivery team came back and said they could not install the dishwasher, All Dade came back to install it. They actually had to CHANGE the valve - had they changed it the first time, it would have taken 30 more minutes and saved everybody some headaches. And I would not have been charged twice. They came 2.5 hours late to install the dishwasher, after I was told they would come during first morning slot between 7 and 9. I had to call 3 times to get some response and before they eventually dispatched someone.
3. Dishwasher finally was installed. Sometime during install, the water heater tripped. The tenants told me that they never had hot water when they returned the next day. No one was in the house between dishwasher install and them returning with no hot water. I was told this is just a coincidence. Water heater has been on for 2 years without tripping once. Was charged again to switch it on.
This has been a disappointing and time-consuming experience overall.