Tiffani Chrystal

5 months ago

This company is AMAZING, I highly reccomend them. My cellar flooded due to frozen pipe busting, taking out my furnace and water boiler. They came out right away and got to work asap within one day everything was installed. Humberto, Tyler, Jared, TJ and Michael were all super professional, respectful and friendly. I couldn't be more happy that I found this company.

Sarah Fazekas

3 days ago

Let me count the ways this company has disappointed.1. The membership cost went up with zero notice to customers.2. You have to plan routine maintenance about three months in advance.3. My routine maintenance appointments are almost always rescheduled.4. The emergency after hours line is just for show - you won't actually reach someone.5. Even though membership is supposed to include a filter replacement, the techs won't do that unless you ask - and even then they might not have one in their van.6. If you are disappointed with membership service, you still have to wait a month after a routine call in order to cancel.7. I had work done on the water heater and the sensor was not replaced, even after I asked about it.8. When my entire HVAC system was put in, it took several days longer than planned, I was left with a hole in the side of my house, and no water overnight.

Jeff Dean

a month ago

I attempted to use their services for routine maintenance on my AC unit at home. There were offering a special price. I scheduled over a month in advance and they cancelled the morning of. I was put in the back of the line and was forced to reschedule a month out. Today was supposed to be the day, but they cancelled again and offered to reschedule another month out. I was told both times it was due to technicians quitting. I am giving two stars because at least they called to communicate, which I appreciated.

Don Scanga

10 months ago

Chris did an outstanding, profession job installing a new kitchen sink & disposal that required installing and rerouting drain pipes, replacing all materials both in out kitchen and basement. Excellent, streamlined installation professionally done! Great guy to work with. Have plenty of future projects. Best plumber I have ever used in my past 70 years!!!

pamela civins

a week ago

Justin, Taylor and Noah did a great job installing our new heat pump and furnace. They worked hard and it's nice to have a cool house during a hot weather week.

James

4 weeks ago

Called in on the day before the 4th of July holiday and Chris showed up first thing in the morning after the holiday and promptly took care of the problem! Thank you Chris and Swan for taking care of me in a timely and professional manner!Called in for a possible gas leak. Tyler promptly showed up the next day, tested everything out and even installed a critical update to the circuit board. No gas leak was found! Tyler was courteous and explained everything perfectly. Thank you Tyler and Swan for your prompt and professional service!

Jonathan Murdock

3 months ago

I have been looking for a new company to service my older boiler and decided to give Swan a try. John & Raphael came out today from Swan and gave my heating system a full review, were very thorough, and gave me an estimate for the recommended repairs that seem reasonably priced. I feel that they really know boilers and I am glad to have them as my boiler service company. I signed up for the Swan Club membership and they waived the fee for coming out today. I hope that I don't need repairs, but if I do, I feel like I have a company to call that I can trust.

Douglas Colton

3 months ago

I have nothing but the best to say about Swan. They have fixed my heating and a/c about 4 years ago. And they have serviced it as well. I have not had one problem with either, they are professional and knowledgeable about what my house needed at an affordable price. They have not charged me for anything I didn't need. Again amazing company!

Grace Fenske

3 months ago

I've used Swan several times now and honestly they have my business for life. They consistently provide the best service.Last year, I had my furnace replaced and not only were they completely transparent during the entire process, they caught a mistake that mulitple companies had missed. Every time I have Swan come out to the house, I know that they will be thorough and professional.This morning, we had the A/C unit checked on before the heat of the summer arrives. Michael, the technician, was extremely prompt and professional. Couldn't recommend Swan enough!

Harley Rotbart

5 months ago

Hi - Justin and Sam installed a new furnace in our home (5330 E. Cedar) yesterday and we were VERY pleased with their professionalism, thoughtfulness, and conscientiousness. They worked very hard from morning until early evening and our home looks like no one was here - it's clean and neat. The furnace seems to work great, and Justin patiently explained all the details about the unit and the new thermostat. Although we didn't have much interaction with Sam, other than pleasantries on his way in and out of the house, he was very polite and deferential. We did speak extensively with Justin who is knowledgeable and thorough in his explanations and pleasant and well-spoken in our conversations with him.A good word also for Matt and Will who were our initial contacts re. the furnace and who were also great representatives of your company. Will was here a couple of times and was very conscientious in his testing of our furnaces (two separate units), and Matt was very responsive to our email and phone queries after we purchased the new unit.

Christine Regis

3 months ago

The guys at Swan were very professional, arrived on time and did a good job servicing my condenser. They also shared some issues with my furnace that need attention. I was not in the position to deal with them at the time but will think about it in the future.

Linda Schmid

2 weeks ago

Curren D did a great job. He was even a little early, fixed the problem promptly and then took the time to educate me about issues with my air conditioner that I should consider. Very happy with the work and with Curren's information and attention to detail.

Marianne Sellers

4 months ago

Em did routine maintenance for us on our furnace and did a great job. She was on time, courteous, professional, and friendly. And she was also very thorough. She inspected our hot water heater and discovered rust and leakage. She was able to show us exactly where the rust and leakage were on the heater, so there wasn't any question that replacement needed to happen. I highly recommend Swan and Em. Thanks, Em!

Pauletta Gembenski

4 months ago

Tyler was very prompted, he served my furnace, cleaned and explained what he was doing as he proceeded to go through it. He also showed me the printout and explained as he went over it with me line by line. I applied my signature where needed and I forwarded it to my realtor. I feel this person that I allowed in my home is very trustworthy and honest. I would use this company again and recommend it to my friends.

Samson Patton

a month ago

do NOT recommend Swan Plumbing, Heating, and Air. Swan is who installed our tankless water heater and HVAC systems with the person who previously owned our home. We found out from another plumbing company that the tankless water heater had faulty or inappropriate connector pieces. About a month ago I scheduled appointments for both plumbing and HVAC routine maintenance, and Swan called me the day of those appointments to cancel both of them. They also sent a plumber who was unable to do a tankless water heater flush after rescheduling. I understand that there is a shortage of skilled laborers, but the company is unprofessional and not trustworthy.

Morianne Smith

2 weeks ago

Had an appt for a month ahead and they cancel it. Maybe good for emergency but don't take care of customers that have been with them for years. Money before customer service. Not that anyone should be that surprised.

John Karen

3 months ago

Swan installed a new furnace, heat pump, tankless water heater, thermostat and electric panel to replace the original systems in our house. The estimating process was great. Brian explained everything with great patience and reworked the configuration several times as we thought about what we wanted to do. Their price was very competitive, and we felt comfortable that we were getting what we needed. Other companies presented misleading and even incorrect information, so it was nice to work with folks we felt we could trust. Brian also made sure we got all the rebates that applied, which was a significant savings.The installation process went smoothly, and everything was finished in 2 1/2 days. The technicians showed us how to change the filters, program the thermostat, etc., and listened to all our concerns. No clean-up was required. A follow-up visit was scheduled to investigate an odd noise which turned out to be an intake vent cover in one of the bedrooms that was vibrating due to increased airflow.The entire process was relatively painless; they pulled the necessary permits, helped us schedule inspections and even filed for the Xcel and Denver rebates. I would highly recommend Swan for any plumbing, hvac or electrical needs.

Matthew Reece

5 months ago

Michael came in and did a fantastic job. He was super knowledgable, friendly, and worked with our schedules. Highly recommend Swan and will use again when we need to replace our water heaters!

John Gang

a month ago

I drove 1 hour to a scheduled appointment which had a 2 hour window. After waiting for 2 hours for no one to show up, I had to call the office to confirm the technician, Thomas Tomilson, was not going to come, after I recieved an email saying they were on the way. Unreliable and unprofessional - will be moving ahead with another contractor who shows up on during scheduled windows.

Jennifer Wood

6 months ago

Blake did a furnace maintenance/inspection on our system today. He did a great job, was thorough and professional as well as friendly. We will definitely be using Swan again.Today, Tylor did an electrical panel inspection. He was able to repair an electrical component on our heater gutter tape. He went above and beyond on the job, was knowledgeable, kind and offered a solution for our overly crowded electrical panel. We had a great experience with both men. The communication from company was also great and they were very responsive to my initial inquiry.

Sabrina Campbell

2 months ago

Swan came to install a new furnace and new A/C. Armando was the lead technician with help from Bruno, Justin and Sam. They were all professional , efficient ,personable and respectful of the property. I don’t think it could have gone any better.

Janet Kalkstein

5 months ago

This visit was for the annual heating system check up. there were no problems, the technician reported that everything was operating well. He recommended replacing the capacitor, and installing a reusable filter although that type of filter still needs the core replaced periodically. He did not replace the current filter as part of the check up, he felt it was clean enough to leave in place.

Ben Hochberg

5 months ago

I was very happy with Swan when they installed a new furnace. So I called them again when maintenance was needed. Once again they were on time, efficient, thorough, and friendly. The prices of the furnace and the maintenance were both reasonable.

karen schaffner

5 days ago

Michael arrived on time with a smile on his face. He appraised our plumbing problems, discussed them with me and my husband and got to work. Everything is 100% now. We are vey pleased with Michael's ability and will certainly use him if needed in the future. Thank you SWAN.!

Susan Fox

3 months ago

Chris and Zach replaced several lavatory washers, installed a new pressure valve, and a new water heater in our home. They arrived on time, we’re friendly and knowledgeable, explained their recommendations and completed the work quickly and neatly.

Matt Moore

3 months ago

Wish I could review their actual service, but after three last-minute cancellations and one no-call, no-show, I have come to terms that they have no intention of fulfilling their appointments.I scheduled two appointments with Swan, a water heater flush and an hvac tune up. When the day of each appointment came around, I was notified via text that the technician was sick and I would need to call to reschedule, rather than them giving me the courtesy of a call to quickly reschedule.First time that happened, no big deal, I understand things happen. When I called to reschedule, I was assured a note would be added that this happened once so that no matter what they come the second time. Well when the second appointment window came and went without any tech showing up. I gave them a call an hour after my scheduled window and they said the technician was at an emergency location and unable to make it that day. At this point I would normally go find another service, but the rep on the phone offered a discount for the third attempt so I figured why not. I was also assured she would once again add a note not to miss this next appt again. It was comical when yet again I received a text message prior to the third attempt that my appt was canceled due to a technician being sick.If you would like to actually receive the services you are requesting, I would recommend finding another company and avoiding the headache I went through.

Sue Anderson

a week ago

I had my AC tuned up. The technician, John, was wonderfu - helped me with how to use my new thermostat, and swept around the AC unit. Thank you so much, John!

John G

8 months ago

Our AC and furnace need replaced and got a quote from another big local company and was extremely high. We contacted swan which came out same day and gave us a much more affordable quote WITH rebates. Something the other company never mentioned. They were very professional, safe, and timely! They came out two days later and installed a new furnace and AC for us. The techs were great and had great customer service! We have had it for about a week and super happy so far! Highly recommended

donnie mclaughlin

6 months ago

Our furnace went out and Swan came out the next day to take a look. The technician opened everything with me to troubleshoot it together and we found a lot of issues that an inspection from last year did not find. We decided to replace the whole system but we did not feel pressured to do so like other HVAC companies tend to do. Installation was professional and while it took a little longer than expected, the job was done correctly to include bringing an actual electrician and plumber out to do inspections and help with part of the installation. Jerry did a fantastic job on the installation.

R. Eric France

10 months ago

I'm very satisfied with the plumbing work Chris from Swan performed at our house. Chris was here to put some new valves on our main water line, which he did very efficiently. When he was cleaning up, he noticed a badly soldered fitting above the valve he had put on the irrigation system was leaking and he quickly repaired that. Chris definitely went above and beyond to make sure the lines were better than he found them.We also had Jon quote and coordinate a sewer line replacement in addition to the plumbing work mentioned above. Jon provided a timely, competitive quote discussing the options and financing available. He got the work scheduled quickly and checked in through the whole process. Jon proactively made sure we had no complains with any of the work.Swan's sewer repair team was very professional and got it all done in a day with barely any signs they had been there. Gabe was out the next day to quickly jet clean the sludge that had built up in the cast iron portion of the sewer line.Everyone from Swan did a Great job and we are pleased with the results of their work. I would use Swan again, if needed, and I recommend them to anyone needing plumbing or sewer work done.

Joyce Landrum

3 months ago

Gabe is an excellent representative of Swan! Polite, friendly, prompt, very professional and polite, helpful, and knowledgeable! Kudos to him and the company. Thank you!

robinsonca

a week ago

Noah was excellent! Work performed & analysis provided. Issues identified & repaired quickly.

Sandra Murray

a year ago

I posted a review after Drylan was here for a service, however, my furnace would not light, so Drylan came back on Monday. He tried to fix it, but said, the best solution was to replace the furnace. He gave me several options, and I chose to finance the cost with their 18 months no interest. Jared was here Tuesday, and worked tirelessly on this old furnace. I was so impressed with his workmanship, his work ethics and kindness...my dogs loved him! As you can see from the photos, this gas forced air furnace was a monster - over 70 years old! Scott, the electrician came to hook up the electrical components - and was so brilliant in figuring out how to run the wire in this 1940's home.I can't say enough good about Swan - they may be a few dollars more, but the service you get is worth a million! Oh...and the gals in the office! They answer the phone - friendly and always do what they say they are going to do! This is a treasure of a business! Family owned and it shows!!!Here we go, winter is approaching in Denver. I have an old gas forced air furnace that was built in this house 1949. I have lived here 26 years and never had a problem until this week. I looked through my Value Pak and there was a coupon from Swan and a couple others. I like that they are a family owned business and been around awhile. The gals on the phone were so professional and scheduled me right away to have a diagnostic test done. Drylon showed up on time, friendly, professional and petted my Jack Russell's! Well....you won't believe this.....but....I had the setting on the furnace set to pilot - Drylon turned the knob to on - and whooooosh! There was heat!!! He was very thorough and shared with me that my furnace was omitting gases....not a big amount, but I should consider replacing. No hardcore sales pitch, just honest concern for my safety. I really liked what he had to say, and will get a bid from him...and may consider a new furnace and air-conditioned. I would definitely go with Swan!! Thanks guys! BTW, Drylon did not even charge me - so that's what real old fashion customer service is all about!!! Bravo!!

Retired in09

9 months ago

I am so happy with the outstanding service I received from Leo. I’m 66 years old and have owned homes since 1982. I’ve used many companies to inspect and tune-up my furnaces. Leo is by far the best tech to ever provide this service. I’ve had some good techs in the past. I thought one in particular was great. But Leo made every previous tech look like apprentices. Leo was so thorough. He checked every component and operation. He explained everything he was doing, answered all my questions and provided great advice. When I told him I would ask for him in the future, Leo said all of Swan’s techs are as qualified and experienced. Swan Plumbing and heating is now my go-to contractor for all my furnace needs. And I will definitely contact them for any plumbing service. Thank you Leo and Swan!!

cochiden

5 months ago

Spencer and his assistant arrived on time and diagnosed the problem with the toilet quickly and got the needed part. Also cleaned the drain for the tub. Very efficient, friendly and a good price!

Janice Stephens

7 months ago

My technician, Gabe Cruz, was friendly, polite and extremely helpful. He took the time to check everything out and gave me the pros and cons of trying to flush my water heater at this time. He then took the time to ask if I had other plumbing issues and took care of another minor issue on the spot. At every point Swan kept me updated on my appointment and sent a picture of Gabe so I would recognize him. The service was great.

Eric Robinson

11 months ago

Swan has been great to work with. I've been impressed with their professionalism, timeliness, and expertise. They installed a new sewer line at my house and gave me a great deal on installing a new water heater as well. With the water heater, they installed great new piping as well. Spencer was our water heater installer and he was very good at explaining how everything works and even checked out some other areas of my house I was wondering about. The sewer line installation crew was so good that my neighbors were complimenting their work. Lastly, Jon was the point person that made all this happen and he also was great to work with and always timely in his response to me.

camera buff

8 months ago

they replaced our furnace and cleaned our air ducts. Everyone of the people who came out behaved with respect and were very helpful. There was a miscommuniction with the installation of the drainage of the humidifyer but that was resolved. Although there was a problem with the installation of that pump causing the furnace not to work. I called and they came out promptly and the young man figured out the problem and fixed it. All in all the service was very good. An honest mistake was made and they fixed it immidiately. I am very happy with Swan's performance.

Dave Seagraves

4 months ago

Tyler did a great job. I was very happy with the service. He explained everything clearly and answered all my questions with patience and professionalism.

Heather Black

5 months ago

Shane was incredibly helpful when inspecting our home humidifier system! We will definitely use Swan again for any future furnace, AC, or plumbing issues.

Roxanne Sherwin

3 weeks ago

I have used Swan Plumbing and Heating since 2016. I have always had excellent results and customer service and will continue to use them for all of my Plumbing, Heating and Air needs.

Terry Schuman

6 months ago

Shane arrived promptly, took the time to explain thoroughly what he was doing, and gave me a few tips on how to increase furnace efficiency. I'm always very pleased with the job Swan technicians do each time they provide service!

E M

2 days ago

Update: 08/02/23 - Jeff, the GM, Swan Plumbing Heating and Cooling, here in Denver, CO came out to our home today and resolved our issue 100% to our satisfaction. He checked our A/C unit also while here and made sure it was performing correctly prior to him leaving. He also explained how he personally addressed our complaint internally at Swan. We are very pleased with the outcome of the issue we experienced. We will most likely continue to use Swan as we have for several years due to his actions and integrity.Removed previous post regarding refund/service; as company has resolved our issue 100%.

Erin Cole

a year ago

Gabriel was our technician and he was excellent! Even looked at an unrelated problem and told me what we needed to fix it (would have done it himself if he had the part). We have used Swan in the past and will use them going forward. I will also recommend to all my friends. It can be very hard to get reliable help in the mountains and Swan is always extremely professional and very reasonable.

Kevin Stambaugh

a month ago

My HVAC service was performed in a professional manner. I'm very pleased doing business with Swan Heating and Cooling.

Elizabeth Hickam

5 months ago

Courteous and smart. Did the job well. Resolved the problem and really thought about a solution for a possible larger repair. Quality work and people. The prices seemed higher which was the only concern. But the service was better.

Kathy Reager

4 months ago

Michael was very professional and respectful of my house. Looked at my problem and fixed it within minutes. I love this company they're here when they say they're going to be and they keep in constant communication with me if they're running late or there's a problem and I so appreciate that because they respect my time.

Linda in Colorado

6 months ago

He was only here to flush out the water heater, but immediately started trying to pressure me into a $3500 replacement of the whole system. Then he acted mad when I politely said I could not do that right now. Later, he told me that I should only expect to be able to use a Woodford W34-4-HC Freezeless Yard Hydrant in WARM WEATHER because (according to him) it's supposed to stay full of water and freeze in cold weather. I won't be hiring this company for plumbing projects.

Annette Deyle

3 weeks ago

Gabriel did a plumbing inspection and was very friendly and professional. He is a great asset to Swan Plumbing.

Jan Sutherlen

7 months ago

We have used Swan for all our HVAC needs and have been extremely pleased. We have also referred our friends and family to them. We are Club members, and appreciate the attention we get for seasonal tuneups, etc. The employees who have serviced our equipment are knowledgeable and extremely polite. I really like that Swan is a reputable and family owned company who stands behind their work, and when we learned that they also handle plumbing, they were the ones we called to fix our problem - a leaking toilet.Eric George from Fort Collins came today, and quickly diagnosed the intermittent leak. He had it fixed in no time, and it was a pleasure to have him in our house. He was on time, clean, and very polite. Best of all, he knew what to do immediately. I really appreciated his positive and cheerful presence. Thank you Eric; and thank you Swan, for having members of your team as fine as Eric George. We're customers for life!

Sean Dove

6 months ago

I initially called last week for a furnace ignitor replacement that I ended up doing myself. When that turned out to not be the actual problem, I called back this morning and they were able to get me scheduled quickly, diagnosed the issue (a faulty gas valve) and had it replaced within two hours of arriving. Tyler was friendly and professional and my furnace is working great now.

Robert Dietz

6 months ago

Swan installed the system in 2020. They have been hired to come out and perform the annual maintenance. The usual $40 on special checkup is $99 now. Their report consists of a bunch of photos (no written info) showing the install job they did and them asking for $900 - 3500 to clean the furnace and ducts. I will probably go with a different company in the future and hopefully at least get a report on how the furnace is running. They didn't even report on how the furnace is functioning. The lack of information for the $99 service is really disappointing.

Nate Rice

6 months ago

$20/MO plan is totally worth it! Reliable, professional, and knowledgeable staff top to bottom. HVAC & Pluming is covered 100% by these fine folks at our house. If I could, I'd give them 6 stars.-full HVAC, water heater, AC, and additional plumbing done by Swan.Cheers!

CinColo

a year ago

Swan came out to check our air conditioner for a tune-up. However it needed more work than a simple tune-up and more thorough cleaning so we did not continue with the transaction at that time. They also checked the furnace and noted that it needed a really good thorough cleaning and gave us a bid for that.

Karen Keene

2 months ago

Very happy with all the Swan services we have received. Every service technician was friendly, knowledgeable and willing to spend time answering questions. All wore booties in my home and cleaned work area.

Jackie Gavi

10 months ago

We have used Swan for almost 20 years. They are the most trustworthy in Colorado. And Shane is our favorite technician. Over the years we have had several, and Shane is the kindest, most knowledgeable, honest, patient and professional technician. Overall Shane is just an amazing person. Thank you Shane and thank you, Swan, for another great year of heating/AC service and support.

H Rago

a year ago

Swan was highly recommended to resolve my A/C issues so I waited nearly 2 weeks for their visit. Their rep, Cody, was the most knowledgeable and helpful person I’ve had look at and resolve my problems. Had another company here who didn’t want to do the job with lots of excuses such as not wanting to go into the hot attic! Well, Cody did whatever it took to diagnose the issue and had lots of recommendations as well. He was beyond superb!!! Highly recommend this company.

Kevan O

5 months ago

Please be careful with their monthly membership. You have to be vigilant in cancelling it as they ignore you until you make it an issue saying that you’ll call the credit card company. So, please be aware that it’s very hard to cancel the membership!

Susan Dixon

10 months ago

John helped me plan for improved heating and venting for my home, these changes will drastically improve the efficiency of my furnace and properly heat and cool my home. He gave me plenty of payment options and he’s able to get started right away. I’m also grateful for the monthly plan that saves me money and cleans and protects my furnace and water heater. I highly recommend John to help you with your heating, venting, cooling needs.

Christine Koehler

a year ago

Service was awesome from beginning to end. The person who answered the phone was friendly and fit me in quickly. Drilon was honest and explained the proposed fixes well. He didn't try to oversell me which I really appreciated. And he listened well to my questions and concerns too! And Ricardo is amazing. He did the work of 2 guys himself and installed a whole new system in less than a day! He was professional and courteous and explained all his work and how to operate everything to me as well. Definitely will be using SWAN again!

Peter

6 months ago

The technician (Shane) knew exactly what he was doing and resolved the issues we were facing with our furnace quickly and effectively. I would definitely recommend Swan to others.

Garabed DomBourian

a year ago

As always, Swan did a fantastic job! Shane was courteous, professional, and walked me through the maintenance inspection. He took the extra time to not only explain the the different recommendations based on his findings, but the rationale for each recommendation. If you’re ever in need of a trustworthy and expeditious HVAC company, I strongly recommend Swan Plumbing, Heating & Air.

Sharon Nicholson

a year ago

Explained in order to put in a new box behind the washer they would have to cut the drywall they knew what size the frame was that giro around the cut out but the finished project I has a hole above the frame when I asked about it I was told it easily can be fixed and I know I can do it and I know I can have someone do it however I was not real pleased. I’ve always been very very pleased with the people that you have sent out here to work in my house a water heater the toilet andAnd I so much appreciate it. But this I’m a little unhappySharon Nicholson

Daniel G

a year ago

I contacted Swan after receiving quotes from 2 other companies. My first contact with the company was friendly and professional and I was promptly scheduled to meet with Drilon. His experience, knowledge and genuine care enabled me to better understand the advantages of the new systems he recommended. Swan replaced two furnaces, two A/C units, a water heater and added a steam humidifier and two smart thermostats to the system. The tech who installed the system, Detlef, did a great job. The installation was performed with great care; rooms and floors well-protected and cleaned; all work was precise and completed on schedule. Also, thanks to Scott who did an equally professional install on the electric.

Erica H.

a year ago

I am very pleased with the service performed by Jeremy. He is top notch across the board, 5 stars all the way. Four days before yesterday's maintenance visit he came out promptly on a Saturday to assess a problem with our AC. The breaker switch was repeatedly being tripped, shutting off during very hot days. He accurately assessed the problem, cleaned the dirty coils with a hose which solved the problem. I was happy to see he was the one returning to perform our AC and plumbing inspection. Jeremy was very thorough throughout his inspection and readily shared his expertise along with maintenance points. It was very clear that he is quite experienced. I also appreciated his politeness and patience. He is very personable and a real asset to the Swann business!

Diann Glander

a year ago

This was my first time using Swan Plumbing and I could not be more pleased with the service from the technician, John Waters! He was friendly, pleasant, professional and was kind in answering all my questions John also took the time to fix a bathtub faucet that wasn’t working because of a minor clog. He was sure to check all the other faucets for leaks. I would give him 10 stars if I could.I am so happy I joined the Swan Club and feel very confident in their professionalism and fairness. It’s comforting to know they are reliable and can be counted on for service. I recommend them 100%!

Doug Cook

11 months ago

I had several problems that I did not know how to explain on the phone. When John got here (the same day I called) he addressed all my concerns and was very knowledgeable. Swan has been very helpful in the past and I appreciate all the great work they continue to do.

CANDICE SEKICH

a year ago

I've used Swan a couple of times, each time a different tech. Each time they were able to get to my house quickly, even same day on occasion. They have always been on time, super courteous, informative and each time my issues were resolved. A tech that came out for AC repair even offered to help me move some heavy bottles of water, which had nothing to do with his job - very kind and thoughtful. I use their monthly subscription to their services which has been a life saver and helped save a ton of money, especially for emergency service calls when my hot water tank stopped working and when my AC stopped working.

Chuck Stout

a year ago

Swan was able to send a repair technician to my house within 24 hours of my call. The repair technician they sent was very professional, knowledgeable and willing to explain the cause of the problem with my A/C system. He diagnosed and fixed the problem quickly by replacing the capacitor. He also provided me with the option of installing an additional device that would extend the life of the capacitor. Swan has earned the status as my go to resource for heating and A/C repair.

Steve Murray

a year ago

Our tech, Jon was extremely professional and helpful. He suggested lower cost solutions and in 2 stages to fix the kitchen drain block and then another quote for the main drain to the city sewer. Hi quote was almost half of the $37K job quote from another plumber.Even better, he has used a jet wash to help clean the drain blockage in the short-term. Not a permanent fix, but it helps.I like Swan plumbing - they do good work and charge reasonable fees. Recommended!

Anthony

5 years ago

We've used Swan a few times now. They are always on time, and at the end of the visit what they say you'll pay is what you pay. We recently had an emergency furnace replacement. The install went awesome, the team took great care to keep our home clean and had everything done in one day. The inspector commented on how nice and professional the install looked! During consult Drilon did a great job going over our options and everything he promised was delivered. They also took the time to take care of our Xcel rebate for us. Great service all around and we will continue to use Swan for our heating and plumbing needs. Thanks!

Deepa Ramakrishnan

a year ago

Moe came out the same day we called Swan and was super nice, professional, and helpful. Would recommend Swan to anyone looking to get a new A/C system installed!Update: Ricardo and TJ came out the very next day and installed the entire unit. They were efficient, informative, professional, and super tidy. We couldn’t be happier with their work!

Karthik Reddy

11 months ago

Chris replaced our old toilet with a new one I purchased. What I really appreciate about this young man was his honesty in suggesting that I return the cheaper one I bought and go with a higher quality model. He said to call and schedule with him once this was done and he would return promptly to install it and he was true to his word. He did a clean and thorough install.

William Cody

a year ago

Our AC unit is over 38 years old, and John was there to give us a quote for a replacement. He wasn't there to try and fix it. John performed an inspection, then took the plate off the condenser coil. He showed me why we were getting so much water draining from the system and not getting much cool air. He offered to clean the unit, to make it limp along until we could get a new unit. It was a really messy job, but his efforts brought the temperature in the house down from 82 to 74 degrees. He didn't have to do that and the other company technician that came to the house didn't even try to get it working better or repair it (that's what he was there for). After John got it running better, He and I spoke about the estimate. There was no pressure to buy today. He laid out the units, costs, pros and cons, even told us about the rebates we could get. Totally professional, friendly, and not that fake friendly that salesmen push up front. It was a GREAT experience.

Jake Gardner

11 months ago

Moe was our technician and he was excellent. I really appreciate how consultative he was in diagnosing the potential problems and coming up with various solutions at various price points. When Moe said “I don’t recommend dumping a lot of money into this AC unit” that was a really good indicator that we can trust SWAN. We plan on using moving forward because Moe demonstrated that this company is not only very knowledgeable but also trustworthy. Thanks Moe!

Judy Petersen

a month ago

We have never had a bad technician from Swan in the 15yr we have used them.

Dewey Lovely

a year ago

Chris arrived on time and ready to explain my options. After walking through my issues he clearly presented my choices. All of his work was completed and you would never know he was there except the leaking was fixed. I would recommend Swan and specifically Chris, very happy customer.

Danielle Bass

11 months ago

Zane was great! I highly recommend him and Swan for HVAC maintenance/repair and installation. He was able to come promptly when our condenser stopped working, was very professional and worked hard to replace our entire unit. I highly recommend!

Wendi Witter

a week ago

John came and figured out why our air conditioner wasn’t working and fixed it right away! Because we have the membership, we only needed to pay for the cost of the part that needed replaced. We were very pleased with John’s expertise!

Rebecca Garvoille

3 months ago

I highly recommend SWAN. I have had their team out for plumbing, HVAC, and electrical work on my townhome. Most recently, Chris and Zachary, their plumbers were out to help unclog my drains and troubleshoot some plumbing issues. I am not very savvy on home repairs and they are always helpful, professional, and on time. And they do high quality work that I trust. Each time they are out, they take the time to explain what they are doing and answer my questions. Their club membership is the best too: you get free house calls and estimates. Give them a call!

Barbara Rivera

a year ago

We needed advice on a new HVAC and water heater for our home. We needed a budget and advice for preparing the 130 year old crawlspace mechanical room. We were able to schedule a meeting within a week. The Swan rep, John, arrived early and was very personable. His knowledge and advice regarding our specific situation was exactly what we needed. He really listened to our questions and issues, and we got all the info we needed to proceed with this complex project. Thank you! Highly recommend Swan.

Joe Stibrich

a year ago

John did a great job providing Swan's Rejuvenation service on our A/C system. He spent about 1.5 hours working on, taking everything apart and doing a thorough inspection and cleaning. Very happy with the service!

Neha Reddy

a year ago

Leo is brilliant. I love his apprentice too (can’t remember his name but he is a veteran than used to skydive) :) Explained me the science of every issue and meticulously calibrated everything back to normal limits. The first company we used quoted is $3000 with multiple new parts, Leo calibrated on-site and within hours our A/C was working. He is very insightful, caring, trustworthy and knowledgeable. I would recommend him wholeheartedly to anyone.

Donna Fasano

a month ago

Annual update: Matthew was knowledgable and efficient with our annual tankless water heater maintenance flush. I appreciate Swan hiring in new folks and giving them a chance to be awesome.Newest update: still love the booking system and professionalism of all the techs that come out. We opted for a membership to do regular maintenance on our furnace and AC which has been we'll worth it..Updating to add to the five star review I left several months ago. Shane O was the tech who stopped in to perform regular AC service. Prompt, thorough and perfectly followed all mask/glove/social distancing guidelines. The company has added contactless signing for the work, and the entire process was well managed from setting up the appointment to service.We just completed a remodel and knew our furnace needed a good cleaning. Pricing was good, thoroughly explained what he was seeing in the system, didn't try to upsell us a new furnace as this one is only 10 years old and will easily last longer with regular maintenance. Easy appointment system, prompt, professional.

Virginia Knez

7 months ago

Swan was responsive to phone calls, setting up appointments, and when our furnace broke down in the winter, responded immediately. Their representative, Mo, took the time to evaluate the situation, and when repair was not possible, provided several options for replacement, even lending a space heater in the interim. 5 stars for professionalism!

Scott Tuttle

a year ago

We are really happy with the work that SWAN did to install a new heat pump and furnace in our home. Our main installation technician, Daniel, did a great job. Our home is over 100 years old so these types of projects always present unique challenges. The installation took longer than expected, but we really appreciate that Daniel took the time to customize the installation to fit our small space. We could tell that Daniel cared about quality and takes pride in his work.

Jeanne Williams

11 months ago

Since I had recently purchased my home, I was disappointed when my furnace quit. The people at Swan were very helpful. From Gary at the office to Drilon, TJ, Chris, and Jamison who came to my home to replace my furnace, they were all professional, prompt and wonderful to work with. They even brought me some electric space heaters to use to heat my home until they could get my furnace installed and running. Great people and a great company, I would definitely use their services again and recommend them to others.I am not sure how to post a new review so I guess I just add to this one. I needed the water line hooked up to my new refrigerator. Chris came out and hooked up the water line. He was friendly and very professional. I always get great service from Swan and will continue to do business with them. They are a great company to do business with.August 2022 Tyler came to work on my a/c unit and get it all working again. Prompt, courteous, and a pleasure to work with - I am always pleased with the professionalism from all of the people at Swan.

David Leibovitz

a month ago

Incredibly professional and knowledgeable! Gabe got our hot water heater up and running in minutes.

Robert Nescio

10 months ago

Had SWAN install a new AC unit and Furnace. They were overall great to work with from beginning to end.My install tech was Jake. Great guy, easy to work with, and professional. Will be using this company for all heating/AC needs moving forward.

Richard Millett

10 months ago

Swan, and their representatives Blake and Drilon, were very professional and honest in their evaluation of my AC and heating. Blake did a great job on the maintenance and Drilon came later and evaluated my systems to determine their longevity. He was very profession and followed up twice with him to help answer my questions.

E F

a month ago

June 2023: Taylor B. did a great job servicing my AC. Very friendly and knowledgeable. I look forward to him helping me again.September 2022: As usual, it was Leo that came to help me with my annual AC Service. He continues to share tips about my HVAC during our conversation. Always good to see a familiar face in the HVAC service industry and I will continue with Leo and Swan for my HVAC needs.June 2020: Leo did an amazing job servicing my evaporative cooler. He was very professional, polite, knowledgeable and shared tips on maintenance. I would not hesitate to have him over again for any of my other HVAC needs..December 2019: John did a great job servicing my furnace. Another company's rep (not Swan) who showed up refused to even look at my furnace saying it's old and I need to replace it. All it took was for John to clean off the sensor and the furnace has been in top shape. Again he was very polite, courteous and honest with his work. I would recommend him for any HVAC needs.

John Rossi

11 months ago

Scott installed a new retrofit controller on our evaporative cooler. Did a great job very helpful and friendly. Scott was the second Swan technician that has worked at our house. Very happy with Swan and their people. I highly recommend them.

Richard Brindle

2 months ago

Gabe came to our home and quickly evaluated and repaired the copper tubing failure. He examined the upstairs toilet floor flange and the pipe going into the drain stack. He assured me that the wax ring was the cause of the toilet drain problem. He was right (of course). Resetting the toilet with a new wax ring - no more problem. Thanks, Gabe for your professionalism and help with our home. We appreciate you and the work you did in our home.

James Johnson

3 years ago

Fantastic experience with Swan Plumbing & Heating. Our 75 gallon water heater was going out and we wanted to switch over to a tank-less system. My wife met with Jon Miller who did a great job explaining our options and getting us comfortable with the purchase. The install was done in one day by Detlef on a Saturday. He was here at 9:00am and finished around 8:00pm and worked his butt off the entire time. I have never been more pleased with an install from the layout of the gas-line, plumbing and electric to the water heater install itself. Detlef takes a lot of pride in his work and it showed accross teh entire install. I would highly recommend Swan Plumbing & Heating plan to use them in the future.

D Lutz

10 months ago

In October 2021, I had Swan come out to look at my AC unit. While there, they convinced me to sign up for their membership service ~$15/month to perform bi-annual maintenance. After I filled out the form and gave my card info, I did not hear back from them, no service, no calls, no charges to my card. I thought, oh well, I didn't need it anyway.Then in July of 2022 I found out I needed to replace my AC. I called Swan for a quote (they were the most expensive). The day after I had them quote me, the $15/month charges start on my card. Someone realized their mistake and fixed it at my expense (money and lack of service). After almost a year of no service, they decide to quietly start charging me. This feels very scummy.Two months of charges were added to my card until I caught it. I called Swan and told them to refund the charges. The lady was nice, apologized, and said a manager would call me and they could send a check in the mail for the refund. No call and no refund more than a month later.

Mark O'Dell

9 months ago

Isaac showed up on time and explained the service he would be performing. Then he donned his shoe covers and got to work. At the end he explained to me what he had found and gave me an estimate of the member's cost for the Blower Motor that will need to be replaced in the future. Overall a great experience, which is why I continue as a member of Swan.

Lon Hayward

a year ago

Chris came out at the time requested and did a superb job. He is efficient, knows everything about plumbing and did a wonderful job quickly. I highly recommend him and will use Swan Plumbing for all my plumbing needs in the future.

Brittany Martabano

a year ago

Jeremi was wonderful. He was professional, knowledgeable and honest. He explained how everything works and what the issue was. He was patient with all of my questions. He checked the function of the AC thoroughly and was bright and friendly despite the warm temps!! He came out on a Saturday and arrived within the pre-scheduled window. This was my first experience with Swan and it was great.

Ann Cawyorutco

a year ago

Swan is awesome. Everyone we spoke to was great. They came out same day in the snow when the furnace went out. They installed a new one that day!! We needed a new AC too and while they couldn’t do it that day because of snow ( had to get up on the roof of a condo building) they came out within 2 days to get it installed. They even sent a courier out to me in Fort Collins to pick up the payment when I couldn’t get down to Denver. I’ve not experienced this type of customer service and expediency ever!! When they say 24 hour turnaround on service they mean it. They have warranties on everything, it covers everything. Ended up getting their annual maintenance service too due to their follow up and handling everything just as they promised. i think this is a company that is proud of their work and stands by their customer. I am really glad we contracted with them.

Eric Sachs

9 months ago

Had appointment scheduled for 2 weeks to have my boiler checked and cleaned. The appointment was canceled the day of and I was blamed for not answering my phone as for the reason the company could not reschedule me in a timely manner. So rude and unprofessional to blame the customer when the technician is the reason for canceling. Not reliable when I need work done in order to complete the sale of my house. F- for these losers who don't care about anything but money.

debbie marquez

a year ago

I have used Swans for the last several years for my heating and A/C needs. Each employee does a great job. Today I had Moe..Amazing young man. He was very thorough and explained everything to me. He took his time and even swept up some dust that was on the floor..which I have never seen someone do before. I highly recommend Swans and Moe

Edward Lumsden

a year ago

Ricardo and Miguel did a fantastic job of removing our old HVAC system and installing a new furnace and A/C unit. They were super professional, informative, thorough, courteous and timely. Ricardo took time to explain their whole process, system operation, and answer all of our questions. He set our thermostat for us, explained about rebates and informed us of inspection requirements and paperwork that we will receive. We could not be more pleased with their work and definitely recommend them to anyone who needs honest, professional, quality work.

Rob Nycum

a year ago

I called Swan for an issue with my water heater. Zach was great. When he arrived, he confirmed my findings and quickly found a replacement part and setup the repair. Both the person on the phone and the technician were helpful and very nice.

Mark Murphy

a year ago

MOE was very professional and courteous- he was able to diagnose the issue and explain the steps in detail in what he would recommend for repairs. He even let us know about Swans monthly membership that will save money on the repair cost; which shows he cares about his customers!I look forward to working with him again!

Mister “MistrExodus” Exodus

a year ago

Kitchen drain slow and backing up into the basement. A different service called me to RE schedule my service call indicating someone else had a more critical issue. I called Swan, and serviceman Gabriel, was at my door in less than an hour. Gabriel went the extra mile to help me understand the problem, and to make sure he was successful in accomplishing his task with professionalism and quality. He even cleaned up everything related, and put my washer dryer back into place.I am very happy with the service provided and will be keeping their card handy if there are any other plumbing needs.Thank you very much Swan, and Gabe specifically.

Kathy Kennett

a year ago

Chris was very competent and knowledgeable as well as quick. He was courteous and took care not to track dirt in, covering his shoes. The company overall is great and I highly recommend Chris and Swan Plumbing.

Steve

a year ago

Chris from Swan Plumbing was great. He was incredibly helpful and knowledgeable in discussing our options, and by the end of the project I trusted him implicitly. We got some outrageous quotes from other companies, and when discussing them with Chris, it was clear he took it personally that others were inflating their estimates. Swan was able to give us the best price, and Chris' integrity was really refreshing and reassuring. I'll be going back to Swan for our next job.

Claire Fleming

a year ago

Very happy customer! I was so impressed with my experience with SWAN. Their customer service providers were very friendly, responsive, and professional. Although it’s a busy time of year, they were able to get a technician out same day. The technician sent out to my home, John, arrived on time and was very professional. He walked through everything he was doing and made sure I understood what he was doing during the entire process. I was also impressed with how reasonable their prices were. I will definitely be using SWAN in the future for any HVAC needs!

Kevin Townsend

a year ago

Swan is excellent as was their technician, Shane, who conducted a spring check up on my AC unit. Walked me through and made sure I understood what he was assessing and answered any questions I had. Appreciate the excellent service. Would highly recommend.

Cam Morin

a year ago

Swan was very responsive, coming to check our AC within 24 hours of calling in the middle of a heat wave. The front office was friendly and accommodating. The tech, John, was very friendly and explained exactly what we should do to keep this problem from reoccurring. Furthermore, they have extremely competitive and fair pricing. We will be using Swan anytime we have a heating/AC problem in the future, and will be using them for regular servicing in the future!

Gene Blass

11 months ago

Chris Hoffman was our technician, and he was very professional and knowledgeable. He fixed our problem, and was on his way in just a few minutes.
Swan Plumbing is a great company, and will be our contractor for all future problems.

Santana Sanchez

a year ago

John came by for an A/C tune up. He also checked on my furnace while he was here and taught me a lot about my equipment. He was super professional and very kind. He gave me a quote for a new system. I will say it was almost 40% higher than I was quoted by two other companies. That is the only reason I gave 4 stars. Swan seems like a company who cares a lot and even though the prices were higher I felt like they were of higher quality than the other companies I got quotes from.

Ashley Harlan

a year ago

Chris and Scott did everything I could have asked for and more for my recent water heater replacement/installation. Both gentleman were great representations of their company, where you can tell customer satisfaction is atop of mind. Very happy with the overall experience provided.

Ryan Theret

a year ago

Overall experience was great - had a small issue and they were able to get a tech out within 24 hours. Moe was the tech who went above and beyond to fix my issue and even ran to the distributor to pick up a new air filter - highly recommend!

David Mulderink

10 months ago

He did a spectacular job and provided timely advice about filters to use. He's a keeper. Send him back next time. We can always count on Swan and appreciate their always being there when we need them. Thank you, Swan!!

Kimberly Glenn Wilson - LEH Faculty

a year ago

Spencer was amazing and very helpful and professional. Also, the customer person I spoke with who set my appointment was amazing and caring too! A+++ They have my business. Don’t look any further if you need a great company!!!!

Karsten Jader

a year ago

After receiving several quotes from several companies, I have zero regrets choosing Swan. I had a 30+ year old furnace replaced AND had AC installed in my home that was built in 1959. A big ask for anyone who doesn't work in the HVAC world.But, the real reason I am VERY happy with my choice in Swan is because of the installer Daniel Rosenberg. This young man showed up, by himself, to a challenging project and worked his butt off for THREE days straight to make sure it was done right. He was clean, he was efficient and kept a positive attitude throughout the whole time. Thanks for all your hard work, Daniel!

Dan Hussey

a year ago

Cody W. was excellent! He was thorough, very professional, and extremely personable! I will continue to use Swan for all my plumbing, heating & Air needs and would highly recommend.

Don Johnson

8 months ago

Sorry, but do not recommend. I should have gotten the name of the technician but he was only here about 15 minutes to look at our furnace that needed cleaning and the blower wasn't working. Looked at our furnace and said it was outdated and a new blower motor would run about $800.00 and to install and clean would run about $2000.00 to $2500.00. Recommended just replacing the whole system and would be about $5,000.00 to $6,000.00. Well my credit is shot since Covid (and not having a job for a bit) but ran a credit check anyway (didn't pass). When I first scheduled a repair the receptionist said she was sending one of their most experienced technicians since it was an old system and we required a Saturday appointment because my wife is disabled and doesn't answer the door when I'm not home. To say the least I did a lot of reading and studying after he left on blower motors (which I could order myself for around $175.00 to $300.00, couldn't even find one even close to $800.00) and decided to try replacing the run capacitor first as it was only $5.35 at Grainger. Installed said $5.00 capacitor and cleaned the furnace myself and it has been running like a champ for the last 3 weeks now and shows no sign of needing any further repair. Won't be calling this business for any service or advice again.

Susan Catalano

a year ago

Once I decided to go with Swan they did the furnace installation on the same day. Jared was professional, friendly, and knowledgeable. He protected the carpet and cleaned up after he was done. I was grateful to only go one night without heat. Thank you Swan!

Donna Tuttle

a year ago

The estimator/inspector that came out was very kind, great communicator and did not try any hard sell tactics. We have ordered work to be done, by them, to fix our furnace and they are getting to the work within 5 days.**Please know that TJ and Jamison came out to check out a problem and were amazing! They communicate great and they clean up everything and we have now been impressed by these two men TWICE! Incredible employees!

Madelyn Dillon

a year ago

Shane was friendly and professional. He answered questions thoroughly, and he was willing to help us better understand the system. I liked that he was on time, wore booties, and, of course, a mask. We recently purchased a service agreement, which is only 14.95 and can be cancelled at any time. In the past month, Swan has now completed maintenance on our AC, water heater, and furnace. We've never ever experienced such a wonderful level of service!!

Anna Hayes

a year ago

Tyler was very professional and took the time to explain our options as we clearly needed a new water heater since ours just rusted through. Gave us pros and cons on waterless vs traditional and immediately went to connect with a colleague to install. Signed up for their maintenance service as well since they are clearly a great company to look after your heating and plumbing.Ralphael then showed up not 2 hrs later and installed our new water heater. Rolled out drop clothes and cleaned up after himself. And I am very picky ;-)Explained our new setup and what to look for in the next days. Excited to have this taken care of.And now 2 months later we unfortunately had to buy a new AC and full furnace. John came out for a routine inspection and found everything that could have been done wrong with the original installation of both units. Cracks and leaks and we had to bight the bullet and invest in a full new system.One day later Jared and Jerry came to install it all. Made it one full day. Explained all the changes and we are now proud owners of a more efficient unit. Already way quieter. They cleaned everything up, inside and out.We are so happy that we chose swan to be our Heating and plumbing service provider.

J Harper

a year ago

This was the 4th AC company we called. Swan was the first one that did not tell us it was un fixable and tried to sell us a new one. Moe was professional on time and very knowledgeable. Cheryl was very friendly knowledgeable and very up front when I called for the appointment. I definitely will recommended and use swan again! THANK YOU!!

Kelci Huggins

a year ago

I called Swan Plumbing, Heating & Air after our general contractor backed out last minute. We were in luck and they had same day availability! Spencer arrived well before the 1-3PM window (around 12:30) and finished the job promptly. Any questions we had, Spencer walked us through it and let us know why we did or didn't need to do something. Along with installing a new faucet and moving our garbage disposal, he also replaced some old valves that were leaking and brought our plumbing up to code. The price was reasonable as well. We will not hesitate to use Swan and hopefully Spencer for future jobs!

Kat Russ

a year ago

Leo was beyond amazing. Some of the greatest custom service I've experienced. Came to do maintenance on HVAC system and cleaned coils in AC. He explained some tips and tricks to upkeep. Just polite, friendly, and quick. Good pricing too. Can't say enough good things. Thanks so much Leo!

Caitlin Smedly

a year ago

We were having some issues with our bathtub draining properly. Jeremy showed up right on time and was extremely knowledgeable, kind, and helpful. He quickly fixed the issue and thoroughly cleaned out our blocked drain. I was very impressed with his services and would definitely recommend him for services and repairs!

Kim Cali

a year ago

Blake over at Swan Plumbing was great! He was friendly, respectful and prompt. He clearly explained all the work and checks he completed. I so appreciate reliable service people!

Susan Venable

a year ago

Ricardo (and Miguel) came at the appointed time, did our annual checkup on our furnace, hot water heater, and air conditioner. They were very thorough and knowledgeable, went over miscellaneous details with us, went through a system check, and all went very well. They were very professional and courteous. We are extremely pleased with their services through Swan Plumbing, Heating & Air of Denver.

JPWhittier

a year ago

Shane O’Brien did a very thorough and professional inspection of our furnace, hot water heater, and A/C. He explained in detail how the system functions, what he was looking for, and what the findings mean. We highly recommend him both for his expertise and personable nature!

Carla Stapleton

a year ago

Swan's has always been awesome, but in particular Chris Hoffman was amazing as a plumbing technician! His service was great and he helped me fix the problems I was having super quickly.

Patty Jordan

3 years ago

All of my dealings with Swan Plumbing have been great. Drilon came to my house and explained what needed to be done in terms I could understand. He was very honest and actually saved me a lot of money. Chris came to do the repairs. He did his work very quickly and thoroughly. They were both punctual, very friendly and very knowledgeable. I am very pleased with my experience.

Adin Warner-Rosen

a year ago

Leo was awesome! Very thorough and patient and extremely knowledgeable. He provided me with a full overview of my home's HVAC system and the condition of relevant components. By the end I had a clear idea of how to proceed with future maintenance. Thanks Leo!

Randy Huckaby

a year ago

My wife and I have contracted Swan to replace our water heater, sewer main line, and now, our HVAC system (both heater and cooling). Each time we have decided on Swan, we have gotten multiple estimates from competing businesses. Swan keeps coming out on top because of their competitive pricing, representative’s knowledge and thoroughness of their work in a timely fashion.On this occasion, when we needed to replace our air conditioning and heater, Moe Elmunaier put together our estimate. Moe previously worked as an installer, so he knew what he was talking about. I tend to ask a lot of questions, and he intelligently answered them all. I did research ahead of time so I could be as educated as possible, so when we made our decision to go with Swan, I asked for a “NATE” certified technician to perform our installation (The other companies didn’t have NATE certified installers).Jake Dillard (NATE certified) and his assistant Carlos Walker installed our systems. Jake told me that our install would take 2 days (the other companies told me it would take one day). I understand why Jake took two days, as he had his hands in every facet of our install. If there is such a thing, Jake is an installation ARTIST! He pulled me aside (multiple times) to explain why he did things in a certain way. He even went above and beyond my expectations by doing more than what was in our agreement, and asked if there were other things he could do during the installation process.To sum this job up, I am impressed (once again) with Swan. They have knowledgeable employees who “cross their t’s and dot their i’s. Thanks again, Swan!

Level 7 Media

a year ago

Shane O’Brien was our technician. He did a great job of diagnosing and fixing my A/C system. Swan has been great every time I’ve called them.

gordon mcallister

a year ago

Shane the technician did a superb job. He was courteous and explained every step of the procedure involved in the servicing and repair of my heating system. Very pleased, will definitely use Swan again

Victoria Martin

a year ago

Excellent customer service. Need furnace checked before storm Swan took care of us the same day. Service Tech was professional and knowledgeable. He checked our boiler and made sure it was working efficiently. Extremely Happy! Thank you Swan and John-Excellent Service!

Benjamin Tuthill

2 years ago

Earlier this spring, we contacted Swan based on recommendations from friends and family who had used them in the past. We needed them to come out and prep the A/C system for the summer as well as to check the furnace. After making the appointment, we received a text day of with a picture of the technician and a confirmation of the time. The technician, Leo, was exceptionally courteous and careful when coming into the house. He wore his face mask and protective booties the entire visit. Leo cleaned the systems, changed the filters and worked on getting the AC functional despite a freak spring snow storm.Recently, this past week, we were having issues with our AC system (it is old and wasn't maintained prior to us buying the house). We called Swan and they sent out Shane. Shane, like Leo, was very nice and conscientious of the property. He worked diligently to get the AC system working. We were worried we may need a new system but it looks like it was a condensate line that was not installed correctly. The quoted price to repair the condensate line was a flat rate fee and very fair for the work involved.We cannot say enough good things about Swan and will definitely use them again.

Donald Wern

a year ago

I am extremely happy with the service received from Swan Plumbing, Heating & Air of Denver. My Trane heating system was not working and of course the house was cold. I called on them late in the afternoon. They scheduled the service call and arrived at my residence at 9:00 AM the next day, as promised.Moe, the technician, was extremely knowable, skilled, thorough, and very professional in his work. He had to install a new circuit board in my unit.He completed this work in a timely manner at a reasonable price.I will call on Swan again if and when these types of problems occur. Thanks much Swan. Your help is really appreciated.

Barbara Johnson

2 years ago

Swan made our plumbing issue disappear so quickly and professionally! We called and the scheduling was quick and easy with a thorough explanation of fees to expect. Nothing hidden! They text us when the technician was on the way including a picture of the technician, so you can feel safe and secure knowing who will show up at your home. The technician was on time, friendly, extremely knowledgeable, and completely transparent about the cost of the repair. Great experience!!

Richard Rediger

a year ago

Our experience with Moe Elmunaier exceeded all of our expectations. Moe was professional, very well-informed and patient with us - taking the time to answer our questions. The bid he prepared fully explained the work to be performed and included a photo of the proposed work.Unfortunately, the bid we received was much higher than the other bids and we are still contemplating what we will do. if anything.I would recommend Moe and SWAN plumbing and heating to anyone who needed services of this nature.

Emily France

a year ago

Spencer was very sweet when he came to fix my faucets and do a hot water flush. Very personable and efficient. Maybe a small thing, but he imminently put on shoe covers when coming into the house and did not wear them outside. He was very knowledgeable in the job and what was needed to fix my problems. Then he did so quickly and painlessly. Thank you Swan and Spencer!

Ron Mosness

a year ago

Jon was very knowledgeable and professional! He walked me through each step and explained everything. Highly recommended and if we ever have any further issues I will definitely be calling Swan Plumbing.

Kathy Rosecrance

a year ago

Great experience with Swan Plumbing and Heating!
Shane conducted a maintenance check on our hvac system. He is very knowledgeable and proficient in his job. It was delightful having him in our home! We will definitely use Shane for all. our hvac needs!

Billie Barbee

a year ago

This was the first time I used Swan and I was so impressed. I needed a new water heater. They provided an estimate for me and once I signed off they had their guys here for electrical and plumbing in a short time. I got pictures and text of who was coming to my house. Scott and Kevin were friendly and professional. I had a new heater by the end of the day. I would use them again for my repair needs.

Just Me

a year ago

I put in the call on a Thursday that I was interested in replacing my old furnace. Mr. Waters visited the house and submitted the order Friday afternoon. By Monday night Mr. Valentine had the new unit up and running. In these times of supply chain issues and staffing shortages, I was impressed by the prompt turnaround.

L B

a year ago

During our bathroom renovation, Swan removed our old toliet and the plumbing for the toliet, rebuilt the plumbing, and installed a new toliet. This required several visits to our house in conjunction with the floor contractor and each time we were impressed with the promptness, courtesy, and professionalism that was shown and very satisfied with the results. We were especially impressed with Spencer and would not hesitate to request his services if needed again.

Clarissa Bock

a year ago

I am really happy with the service from Swan. I'm part of their membership and they always go above and beyond. They are professional, knowledgeable, and go out of their way to make sure you understand how best to take care of your furnace and water heater to make it last as long as possible. I feel that I can trust the advice and recommendations that they give. Thank you Swan and Moe!

Darren Edwards

a year ago

Leo arrived on time to diagnose a problem with my furnace. He explained everything in detail that he was doing and recorded everything with pictures. The issue couldn’t be immediately remedied because it required a detailed cleaning of the furnace components. But he did get me set up for the proper service the very next day. First time using Swan and I was quite impressed. For the second day's service the profesionalism was the same. Jerod arrived on time and got my system cleaned up and back in good working order. Price as quoted. Great service and customer Service.

Sarah Phillips

a year ago

Jon was excellent! He was on time and super thorough. He even took the time to show me where my emergency water shut-off valve is. Would definitely use Swan again!

Minnie Vangchana

8 months ago

They came to install 2teams. The first team installed heaters and furnace. This team is professional and fast make my home now is warm. The second team came to install AC . It spent a lot of time (late) and not professional like the first team,too. Overall is 👍

Gregg Painter

a year ago

Great experience from the start. The inspector did not try to pressure or upsell us at all. In fact, even though he noticed the water heater was very old, he waited for us to bring it up. All options were clearly explained. (Including repair, even though the 25-year old furnace clearly needed replacing.)When T. J. Valentine and his partner arrived for the two-day furnace installation, they were friendly and exceedingly clever in designing efficient solutions for the many difficulties associated with installing a new system in a 95-year old house. Fair pricing! The Swan plumbers were great, too.

Marie Payne

a year ago

Moe from Swan came to do preventative maintenance on my AC. He answered all of my questions about my Heating and AC system and explained many things that two previous companies did not. He did not try to sell me a new system like the others. I was very happy with Moe from Swan and will ask for him the next time!

Sandy MacGregor

a year ago

Swan's employee Moe was on time and very thorough in diagnosing my furnace issues. After reviewing my options with him I decided to replace my system. I felt they provided good value and workmanshipI have owned a commercial construction company for 35 years and would recommend Swan to anyone

John Sovell

a year ago

Shane from Swan did a great job on the service call for our HVAC and tankless water heater. He helped us with an odor issue we were having through the ventilation System. I was very satisfied with his knowledge of he issue and help.

Samuel Martinez

a year ago

Swan Plumbing sent John to look at my furnace for cleaning and from the start was extremely professional and courteous! John went above and beyond in identifying and fixing issues with the furnace included with the service. I will happily call Swan again for any future heating and AC issues.

madeline tomseth

4 months ago

Leo was professional and very informative in helping us as we had our furnace serviced.

Jennifer Preston

2 years ago

I've used Swan a few times now for a rental property I manage and they are always very accommodating with my tenant's schedules as well as mine - coordinating everything can be a bear sometimes! But everyone I've met - Jeremy, Darwin, Scott, Greg (and the two installation techs who I unfortunately don't know their names!) have been amazing to work with. They call and text me to tell me they are on the way, show up on time or early, work quickly, efficiently, explain things in a manner I can understand, answer my questions thoroughly, do not try to upsell me, and just genuinely are very trustworthy and intelligent in their industry. They were able to get a furnace and A/C installed with less than a week's notice, and the whole process only took two days. Their prices are extremely competitive with the rest of the shops in Denver, but for my money - I'd highly recommend Swan!

Christine Gillette

a year ago

Old heating & AC system failed. Called Swan for a consult, they arrived as scheduled. I was given a range of options to fix/replace the system. Once we decided, they brought a crew out that same day to assess and evaluate. Erick and Spencer were professional, careful, thorough, and courteous throughout the process. They explained everything carefully, removed the old system, installed the new one, checked everything, and left our place spotless. So happy with this business! Will use again.

Caleb Boll

a year ago

Swan was very responsive after my furnace went out. A technician was at my house within two hours of calling. One of my technicians, Leo, went above and beyond with giving advice on other appliance issues. Overall, great value and quality work!

Lindsay Connolly

2 years ago

We have used Swan since we moved into our home 3 years ago. They installed our new furnace two years ago and have been very good about their reminders on how to best maintain our appliance. Shane came out to do our furnace tune up and was extremely informative. He offered to walk me through everything he was doing and it gave me a much better understanding as to how our furnace operated and what kind of things to look for in the future to ensure we get the longest life out of it. The cost was minimal for the peace of mind, especially going into the winter months. We will continue using them and would recommend Swan to any of our friends.

Kelley Graham

a year ago

Drilon arrived in a timely fashion and was very patient while my dog had to inspect our new visitor. He took a look at the furnace and showed me how to clean the fire sensor. He was clean, patient and professional and fixed the furnace in under 15 minutes! Afterwards, I asked him to take a quick look at the possibility of installing AC in our home. He gave me good information and at no point, did I feel like he was trying to give me a hard sell. In fact, I felt comfortable asking him questions about other options and he spoke honestly about all the pros and cons. I am very impressed. I will definitely do business again with this company.

Jake Mintz

8 months ago

Very disappointing to be on the monthly membership and unable to get scheduled. They are booked about a month out, I had scheduled way ahead and got a text the day before my visit saying it was cancelled due to several emergency calls. When I went to reschedule I was booked another month out and the team offered no help in getting this sooner. Also they raised the monthly member price from $15 to $20 without even saying a word. No point in paying this if you cannot get service.

Paul Kristensen

2 years ago

I needed to replace my gas hot water heat. I called Swan and a rep came out that afternoon. Their price was very competitive and they installed the water heat the next day. Erick and Kevin, the two installers did a great job. They were clean, fast and professional. I am very happy with the service I received and highly recommend Swan.Paul Kristensen4/7/21

Andrew Scarabosio

a year ago

SWAN has a monthly program for up-keep that my wife and I are a part of. The tech, Moe, came out yesterday for our scheduled maintenance. They give you a 2 hour window, Moe was there 5 minutes after the start of said window. Came in was great, and gave some recommendations about upkeep that was potentially needed on our system.Moe indicated to us that the filter size he needed for our Furnace he'd have to run back to the warehouse. As with the appointment, he gave us a call as a heads up to let us know he was on his way back and was in and out in less than 5 minutes. It's a service we get a lot of value from and will continue to utilize.

Vincent Williams

2 years ago

Swan Plumbing are great to work with! They were super-responsive when I needed an emergency hot water heater replacement. Everyone I met and spoke with were empathetic, responsive and reassuring which made a big difference when dealing with the stress of hot water leaking into a finished basement. I had a new heater in place within five hours of my first call.Swan are committed to customer satisfaction. I have a small utility closet and in the initial rush to replace the old tank we went with one that was too big. I let them know later that day and was pleasantly surprised when Chris @ Swan arrived to the follow-up appointment with a smaller unit to ensure a clean fit. I wasn’t expecting that as an initial outcome. I’m much happier knowing I have a bit of wiggle room left in that area than if we had tried somehow to squeeze in the larger tank. Thanks for being so proactive and going the extra mile to resolve things first time!I will be using Swan Plumbing exclusively for upgrades and future work.

Jennifer Breit

a year ago

John did an amazing job. Very knowledgeable with heating/air conditioning, made valuable suggestions, and fixed several issues. Very reasonable prices. Will use this company again for future needs. Thanks for everything!

Beth Herlihy

a year ago

We needed our Rinnai hot water heater serviced. It was easy to schedule an appointment. Spencer arrived on time and was professional and courteous. Would definitely use them again.

Randy Lundock

3 years ago

Chris did a fantastic job! He was on time, very personable and professional. He took the time to assess our plumbing issue and came up with a more cost effective solution than what we were expecting.I highly recommend Swan Plumbing, Heating And Air Conditioning for all of your service or new installation needs!

Vernon T. Jones

2 years ago

The service was excellent from the scheduling of our replacement cutoff valve appointment through the completion of the job. Joel Morton was friendly, courteous, very knowledgeable and conscientious, and exceptionally patient in waiting for the city to come and shut the water off at the street and again when they had to come back after he had installed the new valve. I will highly recommend Swan to family, friends, and neighbors.

Glynn Hopfenberg

2 years ago

I highly recommend swan plumbing. We Had them out to replace a degraded clay sewer line at our house. Jon the salesman was friendly and knowledgeable and Not only was the crew very friendly and patient with all my curiosity in watching the process. They came well prepared. They fixed the sprinkler line that had to be pulled up. They did a proper job trimming 2 branches from a tree to make room for their equipment. Replaced the grass pulled up with fresh sod and placed green irrigation caps on the sewer line inspection caps don’t stand out like a sore thumb and drive me crazy on a daily basis.Highly, highly, highly recommended !!!!Edit: After a heavy rain storm in the following day of repair and as expected. the extra water made the dirt under the sod settle by about 2 feet in some spots. Called the main number and heard back within hours. Jon assured me someone would be out in the next 3 days. “Cool sounds good” no hassle at all, then I came home from work to find it was already done...Mind Blowing service !!!

Craig R

a year ago

Outstanding service …Drilon couldn’t have been more helpful and professional . Provided solutions for the short and long term with price options to suit your budget . I used the company before for my water heater and decided to go back with them based on that experience .
Glad I did !

Julie Huttunen

2 years ago

We used Swan Plumbing and Heating to replace our main service line pipe. They came within one day to repair it and were on time and very efficient. All of the workers were friendly and their clean up job was superb. Our service provider, Jon Miller was super professional and answered any questions we had about the project. I would definitely recommend their services.

Katie Klovas

a year ago

I am so glad I called on Swan for my plumbing needs!! The plumber Jeremi they sent out was extremely professional and knowledgeable! My overall experience with the company from booking to service deserves a 10 star. I am looking forward to future services with Swan! Thanks for being a quality company with great staff!

Garry Mckellips

11 months ago

Chris is very personable, punctual, knowledgeable and a guy who knows what he is looking for. He talked me threw everything he was doing. He sold me on himself and Swan. I found a company that will take care of us and our needs.

Jeff E

2 years ago

We recently contracted Swan to replace our water heater. We called on a Friday morning and Drilon came out within two hours and quoted us a competitive price for replacement, code upgrades and removal of the old unit. We booked the service and a few hours later Erick and Kevin came out and replaced the unit. It took them just over an hour and they did a great job. Swan was able to work through the job from start to finish in a single day which helped us get back to normal quickly. Everyone we worked with was very professional and kind and we would highly recommend Swan in the future.

Tina Gurdikian

a year ago

Very pleased with John. Very nice guy. Fixed our fan that hadn’t been hooked up by the installer and gave us a very fair quote on a hot water heater replacement and installation of addition supply and return vents to improve circulation.

Michele Garneau

2 years ago

I am so pleased that John Waters completed a tune-up for my air conditioning system before the hot days of summer arrive! I had never had my AC unit serviced in the 10 years since buying the condo. John arrived on time, performed all the tasks on his checklist, reviewed each item with me, gave me some helpful hints, took my payment, and was on his way within an hour -- it was money very well spent! I highly recommend Swan Plumbing, Heating & Air of Denver for your AC service needs.

Marilyn Carpenter

10 months ago

Leo did an annual furnace check. He explained what he was doing clearly and was very thorough. The furnace was dusty because we didn't pushed the filter back to the proper position. Leo completely cleaned and inspected the furnace and humidifier.

Tammy Zook

11 months ago

We have used Swan for several years because they are always professional, reliable and honest. The past couple of years, Moe has been out for our annual furnace service.He calls to let you know he'll be there soon and then shows up promptly when promised, which is very helpful when working from home. He explains exactly what he has done and answers any questions I have in a way that a layman can understand.I can't speak too highly of both Moe and Swan. They don't try to upsell me every time they are here, unlike most companies.We will definitely continue to use Swan for all of our needs and recommend them to anyone in need of their services.

Brenda Kaser-Burger

10 months ago

Moe was exceptional. He not only did a great job on my system, but he found some things in my new home that the inspectors missed. He did a super job explaining and took pictures so I can now take care of it all. Thx!

Clement Charles

a year ago

Jon was extremely professional, extremely communicative, and the visit was very educational. We have an old house, (built in the early 1950’s), so there are a lot of things common to homes in our era that are uncommon in modern homes; and yes, that includes the plumbing 🙄Jon was great at explaining the updates that need to be done, great at giving advice on pros and cons of certain procedures, and not at all pushy in ANY way. He was very respectful, and very personable. Thanks for the great visit!

Wes Allen

10 months ago

John was very professional and explained things well. We just haven't decided when to proceed but will definitely give Swan a shot at our business.

Lisa Nelson-Miller

2 years ago

I have appreciated the employees of Swan every time they come out. Shane was no exception! He took his time without lingering, was very professional as well as willing to take the time to explain things and even took a minute to love on our dogs. I love that we have a membership with this company so that twice a year we get a checkup and a visit from the terrific guys that work there! They make it worthwhile! Thank you!

M S

a year ago

The technician, Jon Miller, came out to my house to give me a water heater replacement cost and he answered all my questions. He was pleasant to work with and he seems to have good knowledge about my water heater and the brand. So I’m happy to say that I did purchase a new water heater from Swan because of Jon. And I will be happy to recommend him to my friends and others.

Chanpheng Botham

6 months ago

I have been using Swan Plumbing & Heating for over 12 years now, and I continue to be impressed with both the field team and office staff. It's rare that you find a service company where year after year, you have the same technicians come to your home, and you speak with the same folks in the office. I highly recommend them, not only for their excellent service, but also for their fair prices. I'd also like to highlight their technicians Jeremi A. and Shane, we have had them come to the house on several occasions for both furnace/heating and plumbing work, they’re extremely capable and professional, and we are pleased every time. Thank you for your wonderful service!

Mike Dally

a year ago

Cody did a fantastic job of explaining what needed to be done and how they could do it for us. He helped us understand the choices and worked with us to figure out the best plan going forward. Great communication.

Marissa W

a year ago

Fantastic experience replacing a furnace and having a completely new install of an AC system. Quotes were straightforward and I received a 10% discount for signing up that day. I qualified for 18 mos interest free financing through their partnership with Ally and it was all so easy! Equipment was installed within a few days. Everything working great! Scott Carter, the electrician, was especially impressive. Also great service by Jon Miller, Drillon, Jared, Gary, & everyone else! Highly recommend!

Seth Neuschwander

2 years ago

Chris Hoffman came to our house to fix a plumbing emergency. Was able to be there with in 30 minutes of my call and had the problem fixed in literally 5 minutes. Definitely knew what he was doing. Very courteous, and essentially saved us haha! Always a great experience with Swan. Prices are very fair, being a club member is an incredible value as well if you’re not very handy like myself. I’ve used other services in past, but I will strictly use Swan from here on out. Thanks again Chris!

Jim Romero

10 months ago

Swan has always been great in the past three years I have used them always on time always professional. All of the technicians are outstanding Shane was my technician and has been my technician very professional courteous and does an outstanding job thanks again Shane

Cheryl McLellan

a year ago

Moe was absolutely amazing. It almost 9 PM when he arrived but Moe spent over an hour discussing my system with me, my maintenance history, warranty of the system tland the best options for my budget. He took time to evaluate the duct work and air flow issues throughout my home.My AC is functioning properly andhe will be returning to re-evaluate refrigerant levels tomorrow.I could have asked for a more knowledgeable technician.Moe was kind, courteous and respectful.ofy home. He was kind and patient with me while explaining the issues with my HVaC system.I will definitely be using Swan in the future for my HVAC, electrical, and plumbing needs. I couldn't be more pleased with the service we received tonight!

Rama Newton

3 years ago

We had a great experience with Swan. I seem to hesitate calling companies from coupon mailings, and Swan has changed my thinking! They were very friendly on the initial call to make the appointment. Our tech Drilon was timely, friendly and very knowledgeable. He explained his findings with detail and in terms that were easy to understand. Pricing was very reasonable and I honestly look forward to utilizing their services again and highly recommend them.

Jenny Hess

10 months ago

Isaac was great! He was on time and fixed my issue quickly and explained everything in a very direct and concise way. He was a great representation of the company!

Cristian Guajardo

2 years ago

Had John from SWAN come out and inspect our leaking water heater in the basement. Got several different recommendations for replacement options and thoroughly walked us through them all. Very professional and thorough! Also came prepared with a mask and shoe protectors to prevent potentially spreading germs in the house. Much appreciated! Have scheduled installation of a new water heater for tomorrow - super fast turnaround! -- Update: Installation was done promptly and cleanly. They also walked me through the upgrades again once everything was good to go. Thank you for your thoroughness and for tidying up. Highly recommend SWAN to others. Shout out to Erick!

Blossom Kala

2 years ago

Decided to take advantage of a coupon they had advertised for a Free Second Opinion. Ours was for a home plumbing job which would average a few thousand dollars. Jon arrived on time with a mask and shoe booties (thank you). Very professional, knowledgeable, and transparent about the repairs that needed to be done and explained the details of the job to be performed. Provided me with an estimate including options and competitive pricing. I am pleased with the service provided today. Would definitely recommend! Thank you again and we will be in touch soon!

Patty Weber

a year ago

Moe was awesome. He fixed our furnace and provided us with the information we needed to keep the problem from happening again. Offered us a maintenance program that we should have had! Always great service at Swan!

Nina Jason

a year ago

Shane was here today for my annual AC maintenance. He was great! Very knowledgeable. I specifically asked for him as I know he will do a super job at whatever needs to be done. He explained every thing he did, and why. Customer service at Swan is amazing. We subscribe to the membership, best money we spend.Today Shane was here and fixed the humidifier. He explained everything he did and was so helpful. He may be our favorite of favorites. All of the employees are great and knowledgeable. Seeing the same people consistently says volumes about them and the company.This was the first time Oliver has been to our house. He was great, professional, knowledgeable and efficient. We are always glad to see the Swan truck arrive as we know our needs will be met the first time. Very competent employees. What a nice experience.Chris has been to our home several times and is always professional and knowledgeable. We always know we will get great service when we see that he is on his way.

Jenny Worster

3 years ago

As a monthly member of Swan Plumbing, I already have high expectations but Chris H. Had exceed all of them today. He was able to accommodate an earlier time slot, he was very professional and extremely friendly and respectful. He was very sweet with my giant dogs and patiently answered the million questions I had about the water damage in my kitchen from the garbage disposal I tried to install myself. He mentioned having 21 years of experience with plumbing and it showed. They have a customer for life because of their incredible technicians.

Armin Korst

2 years ago

Awesome experience getting our newly purchased home re-piped, having a new water heater installed, and washer hookups placed. Chris and Eric were incredibly efficient and courteous throughout and were able to get a pretty good sized job finished in one day of work which was great for us. We have a membership with Swan and it has been great so far across two homes both for new work and also having them come for maintenance. Highly recommend Swan and also again had a great experience with Chris and Eric working in our home.Update 4/1/21: Had a new furnace and AC also put in by Swan and once again had a great experience. TJ and Scott our technicians were professional, friendly, and fast and overall another great experience with Swan.

Pat Halloran

2 years ago

Chris came to unhook a water line so I could replace an under counter ice maker with a beverage cooler. He was prompt, pleasant and knowledgeable. Best of all, he showed me how I could complete the job on my own. Swan Plumbing has been a great partner for my annual heating and AC checks and for any issues I’ve encountered. I am an all-around satisfied customer.

Angelica Ramirez

a year ago

John and Moe were amazing!!!! They helped us get our ancient AC unit up and running a bit longer!!!! Gave us a great quote on a replacement unit. Will definitely be reaching out to them when that time comes!!!!!

Bruce Harrington

a year ago

Always professional, on-time, responsive. Signed up for their maintenance plan so we don't have to worry about scheduling anything and know that our HVAC system will always have a professional inspecting it on a regular basis. Highly recommend them.

Beth Steigerwalt

2 years ago

I was impressed with the professionalism, quick response time, and thorough explanation of services. Jon did a great job detailing recommendations, and answering questions. Jeremi repaired our leaks in the kitchen sink quickly and efficiently, with courtesy and respect. We will definitely request their services again.

Dottie MakesIt

a year ago

Technicians were VERY knowledgeable and my install was great. Office staff, not so much. My install job was not handled well on the admin level and I was left hanging. They don't know the permit procedure as well as a company of this level should have. Not impressed.

Nicole Dyrdahl

3 years ago

Jed was absolutely amazing! He explained everything and was just awesome! We can’t thank him enough.Ricardo installed our new coil and he was absolutely awesome! He explained everything and made sure everything was safe and well before he left.Swan in general is absolutely amazing! We started using their service last year and have not been disappointed! Incredibly responsive, professional, knowledgeable! We love being a part of the Swan Club! Thank you Jed and Swan!

Shanon H

a year ago

My furnace didn't stay on long enough to heat the house. I called Swan because they had a $22 service call, they sent out a very nice service man named Drilon. He fixed it just by putting in a new air filter. He fixed my problem and did not charge me for it. I think he is very honest and helpful, I recommend Swan Plumbing and Heating. Thank you from Jill B in Aurora CO

Ashley Saunders

a year ago

John came out for a service call, and was incredibly thorough and informative. He didn't mind me asking a million questions and wanting to learn while he was there. We will definitely use again if any further issues arise! And insanely affordable too.

John Lapides

a year ago

Jake and the swan team were amazing. Went above and beyond to make sure the job was done correctly and efficiently. Worked late one day to make sure we had AC working as soon as possible!

Gerardo Garza

2 years ago

Erick and Kevin from Swan did an excellent job with the water heater replacement. They called ahead and were on time this morning. The water heater install looks great and is all up to code. They answered all my questions and were done in less than 2 hours. I am pleased with how it came out.

Bruce Roberts

a year ago

All of the SWAN technicians were excellent, prompt arrival, explained all steps of the installation during process, took extra time after the installation to explain ongoing care, and for any questions.The ordering with SWAN was very pleasant, was not high pressure, and recommendations were not always the highest priced. There was respect for our budget.I definitely recommend SWAN.

Kirk Schjodt

4 days ago

Fantastic! Honest and transparent. 10/10 recommend

Katie Murphy

2 years ago

The technicians Eric and Kevin were professional, polite, and worked quickly. They let us know about the preventative maintenance program to ensure our AC, furnace and water heater function as they should, with no pressure to sign up.
I would recommend Swan and their technicians. We plan to use them in the future.

Frank Pilkington

11 months ago

Installers were courteous, on time, clean, hard working, and they did a great job. Both men knew what they were doing to complete their work efficiently without wasting my time. I appreciated their professionalism & expertise.

Joshua Wagenman

3 years ago

I had an appointment to get an estimate on a water heater replacement. Moe the service pro from swan was courteous, on time and very professional. After explaining to me all my options for water heaters and financing he left and I called my fiancee and we decided to go with it. I called Moe and he immediately came back to my house, we got all the paperwork done and got the replacement scheduled for the same day we were getting our ac and heater work done so we wouldn't have to take anymore time off of work. I would definitely recommend.Also the service pro Chris Hoffman who did the install on our water heater,ac unit and furnace. Everything looks real good . Works fantastic and was done fast considering we went from just getting an overhaul to a complete new system. This was a huge nerve racking expense. As a homeowner it's just how it goes. Using a company like Swan that warranties everything and stands behind their product and labor made it so much easier to go through. Their $15 a month membership pays for itself in discounts and the regular maintenance you get with it . And a little side note, when they installed our water heater they added a water shut off valve right by it so we don't have to go into the crawl space and to the complete other side of the house just to turn the water off. That was nice. A great company that I look forward to dealing with for years to come. Thanks.

Sarah Keijzer

3 years ago

This company has been great! The guy who came out to help us with our plumbing was just wonderful. He was super professional and had all the right gear to make us feel safe! It’s a nerve-racking time right now and the fact that he had everything from shoe covers to cloth coverings to cover all of our floors and even used disinfectant everywhere he was! He was Very quick and did not overcharge us! He was honest and did the job right! It’s nice to find a company that has employees like that these days! I would definitely recommend this company to anyone!

Matthew Llodra

2 years ago

Shane O'Brien did an outstanding job providing service on our HVAC system today. Not only was he exceptionally thorough with the AC maintenance, but he also took the time to patiently explain to me the importance of what he was doing for the longevity of our system. I have always been pleased with the service folks from Swan, but Shane's service today was exceptional. Thank you!

Brandon Nease

3 years ago

We had a kitchen line issue that was causing a major back up. Jon with SWAN came out to provide take a look and provide a competitive estimate for the work. He was very knowledgable and advised us on details and possible additions up front and not after the work. He and his team were early on the day for work and were very professional and mindful of our house. Jon made sure to meet with us after the work completed to review and advise us of other details. Overall it was a good experience.

Ralph Howard

3 years ago

Shane was patient, knowledgeable, and took the time to explain all that he was doing so that I understood.Shane couldn't diagnose the problem with my central air conditioning, so I needed a followup diagnostic visit. Leo did an exceptional job and determined that the system had no refrigerant. He charged me nothing and encouraged me to contact the company that originally installed my system to see if it was still under warranty. If the company that installed my system says that it is not, I will certainly have Swan do the repair.

Jerry Palmer

2 years ago

Tyler was very knowledgeable and did an excellent job educating me on how the heating and a/c systems generally worked and how my particular system was working. He took the time to do this step-by-step. He performed the maintenance per the service I requested. I look forward to a long relationship with Swan.

Gus Campbell

a year ago

Leo did a great job checking our furnace system. He was methodical and explained everything to us thoroughly. Swan’s reporting and invoicing system is pretty slick and left us with a good amount of information about our system.

Jim DeWall

10 months ago

Drilon Doda is an expert Swan employee. He is knowledgeable and trustworthy and TJ is also a knowledgeable, capable employee. Swan is a very good company and more affordable than most.

Trina Triska

2 years ago

We installed a new heating, air conditioner and water heater a few years ago, we pay a monthly fee which is inexpensive and Swan comes out twice a year to inspect our units and make sure they are operating effective and efficiently. Our service technician Jeremy was great, very professional and provides great service, explains what he found and what he did and makes sure everything is working before leaving. Would recommend Swan for all your heating and air conditioning needs.

Chris Bracken

2 years ago

Cannot recommend Swan enough. Moe was super helpful and very thorough both in his assessment and in providing options for replacing our AC and furnace. Ricardo was an incredible tech, very conscientious and went the extra mile to ensure a professional installation. As a former tradesman, this was well-done and well-handled throughout the process.

Marcy Cooper

11 months ago

After writing a Sterling review yesterday I need to change it. Crew did not relight pilot on hot water heater after installing new furnace, AC and humidifier. I need to go to work and cannot wait around for tech to come out again to relight pilot.

George Wasyluka

7 months ago

With my recent scheduled inspection and service Emily arrived in a timely manner, wore foot protection inside, and completed the maintenance without disruption. Friendly and knowledgeable. I highly recommend Swan for all of your professional needs.

Sage Scarabosio

a year ago

Moe was fantastic! We were unaware our humidifier was leaking. Not only did he discover the leak and explain to us why it was happening, but he was able to fix it on the spot. He also discovered a power issue with our AC unit and gave us different options to explore so we can be proactive and prevent it from failing this summer.

Barbara Patton

a year ago

I had an issue with my bathtub not getting hot water. Spencer was able to fix the problem by replacing the check valve and some tubing. He also re-seated a toilet that had been leaking. I am very happy with Swan!

Brittany Johnson

2 years ago

Working with this local company was a great experience! Chris was an excellent plumber and evaluated our situation quickly and professionally. He gave excellent advice and explained the situation in an understandable diagnosis. I am so thankful for his help and would highly recommend him to future clients!

Seth Wiggins

2 years ago

Every tech and rep from Swan I talked to was very professional and friendly. The communication was fantastic and they left no trace of their work behind other than the newly installed heater. We'll definitely call Swan the next time we need an install.

Mina Cohen

11 months ago

Cody was knowledgeable, personable and professional. I will use this company for my home and rental home. Wonderful service and experience with Cody and all phone conversations! Highly recommend

LEO STANTON

a year ago

The technician was very professional and detailed everything that was done so I would understand. He kept the work area clean and orderly. He was very quick but thorough with all of the maintenance. I did receive the invoicing shortly after he left. I would recommend Swan and the technician Shane to others.

Brittni C. Fabinak

5 years ago

I was very happy with the services I received from Swan from start to finish. They were the second company I called and it was because the first company (who couldn't fit me in the schedule for a same-day appointment) referred me to them. This referral from another in the industry gave me confidence. Then, I got a text message and email confirmation of my appointment, as well as a text message when my technician, Jon, was on the way. I really appreciated the status updates! Not every company thinks about these little things for their customers. Jon was great - he showed up right on time and he was polite and professional. I'm a new home owner and Jon was patient in answering all of my questions and so skilled at explaining the problem he was assessing for me. He's knowledgeable and resourceful - offering me recommendations for ancillary (non-plumbing) issues we discovered during his visit. I paid the very reasonably visit fee for Jon's assessment and will definitely keep Swan in mind for any plumbing repairs I need in the future.

Scott Nycum

10 months ago

Everyone whom I have dealt wit hat Swan has been thoroughly professional and has followed through on what was promised. This includes Ricardo and TJ, who spent several hours cleaning my home systems. They arrived on time, were polite and performed the work in a highly professional manner. I would recommend Swan to anyone. R. S.

Jordan Ray

3 years ago

John was terrific! He came to service our AC unit. He was right on time. He was clean and professional and examined everything. He cleaned and preformed the services requested. He answered all of our questions and our concerns. Swan's customer service was very responsive and helpful. They were very accommodating to our needs and schedule. I could not say enough good things about these guys. I would 100% recommend these guys.

J Rod

2 years ago

Fantastic work, professional, really knowledgeable, and great to work with! Kevin and Erick did an amazing job and really took the time to understand my situation and old home’s quirks to get the new furnace installed beautifully! I learned a lot from them too. I’m very happy with the work and impressed with everyone I met from Swan who worked on my furnace and water heater.

David Abbott

a year ago

From the friendly office staff to Jon Miller who wanted to fix my clogged kitchen drain that required breaking through my concrete floor to locate the problem. The job was done on time, efficiently and any problem that came up was resolved immediately. I can't say anything more about the company and Jon Miller. If I could give more than 5 stars, I would!

Lizzy Moschetti

3 years ago

We had a diagnostic scheduled, which was only $22, and when the employee arrived he thoroughly explained our issue (we knew we needed it to be replaced). We initially opted for financing and were only qualified for an amount lower than the cost. The owner worked with us and was able to figure out a solution and we had our AC installed the same day. The technicians rolled out plastic so they didn’t track dirt around the house and stayed later than when they were supposed to get off to finish the entire AC in one day. I have already recommended the company to others and will use them for all my HVAC needs. Very satisfied!

Diana Kotch

2 years ago

Jon was pleasant & professional. He wore a mask & shoe covers and proceeded directly to his task. Although the shower leak was diagnosed as something structural rather than plumbing, I would highly recommend Swan Plumbing for all you Plumbing issues. Besides being reasonably priced, I believe Jon backs his company with genuine customer loyalty and concern.

Ray Pezolt

a year ago

Chris and his partner Spenser were an excellent team. Cody was a very personable and knowledgeable maintenance person. He worked efficiently and kept me informed of the things he was doing throughout the project.

tricia wilson

2 years ago

Chris gave us an informative and detailed description of the reasons for his quoted repair price. He was not pushy to use his services and even offered some very helpful alternative options. This instilled in us a confidence & desire to call Swan Plumbing again in the future for our plumbing needs as we felt he really put the customer's needs first!

Char Hakes

2 years ago

John Waters (typed in wrong first name in previous review today:) from Swan arrived on time. He texted us to let us know he was on his way. He was very professional and wore a mask to keep within COVID guidelines (very appreciated). He was very knowledgeable about absolutely everything. He took his time to make sure all maintenance was very carefully done showing me what he was doing and taking pictures as well. He was friendly and helpful. Excellent service..the best...top of the line. Thank you so much, John!

Spencer Bush

4 years ago

We are very impressed with the overall service and work of all of Swan employees. We had to replace our entire heating and cooling system that was just really old. They got to work immediately on the project and had it done in a day and a half! Impressive! Our service pro, Detlef, was incredibly friendly and professional. He made sure we understood time frames, what/where he would be working, and was very considerate of our home and space. He went above and beyond to adapt the equipment to our home. Would recommend Swan to anybody!

Andrea Masotti

2 years ago

All 4 techs in my home over 4 visits were prompt, courteous and helpful! Estimator took ample time to explain everything. Techs who did the work were great and understanding in keeping my dog from escaping. Would definitely recommend Swan.

Evergreen

a year ago

Shane did an excellent job performing regular maintenance to the tankless water heater in our house. He was personable, respectful of our property, and very friendly to our dog which I really appreciated.

Tyger Yoshi

a year ago

Technician arrived way early! I had a small leak in my pipes and was ready for a replacement water heater. I was provided with relevant information and options on ways to move forward. I did not feel pressured into going in any specific direction and this is a company I feel I can trust. I’ll definitely be calling back for any other needs in the future!

Lucia

2 years ago

Darwin was awesome! Super friendly, explained in detail what he was going to do. Took his time looking at all the parts. After he was finished, he showed me what he found and gave me his professional opinion on what should be done. Was not pushy at all, recommended steps we should take and to reach out if we had any additional questions. 5 out 5 star for service! Will definitely recommend this company!

Mark Dickerson

3 years ago

Just had a furnace tune-up by Swan. The tech was superb. He explained everything to me in terms I could understand and was very professional in his manner. He didn't try to sell me things I didn't need. He showed me what the manufacturer recommended for optimal performance and he adjusted the furnace to the manufacturer's specs. he went about his business with a minimum of fuss and then gave me his card to call him back if I had any further issues. A very good experience for me.

Emily Schenck

3 years ago

Chris and Ron were very helpful and knowledgeable. They showed up on time and I got a text ahead of time with a heads up. Chris helped us see that we didn’t have an actual plumbing issue and just needed our drain cleared so saved us thousands after the last company had recommended we replace all of our pipes when that wasn’t necessary. Ron came in and quickly took care of things and how our drain is working correctly and as expected. He also gave recommendations on how to take care of our pipes and what we can do in the future. Great job!

Emilie Aries

2 years ago

Super responsive, helpful, communicative, and kind. I've worked with Swan for years on a variety of plumbing and heating needs (including a total water heater replacement) and am always impressed by the quality of their work and the kindness of their service team!

Raquel Cisneros

2 years ago

Jeremy from Swan Plumbing stopped by today to clear my basement drain and he was great! He explained to me how my system works, what he was checking and why. He answered my questions, was polite, on time and very nice. I've been very happy with the support I've received since becoming a Swan customer and member.

kelseyfix

a year ago

Shane is great. He explained what he was looking for and why and was very thorough, professional and friendly. He was also incredibly patient with our barky schnauzer. Thanks Shane and Swan!

Alisha Acker

a year ago

Awesome! We received A+ service with John. I am very happy with the service we received with Swan. Thanks for your great customer service, honesty, and dedication. Thanks for looking after the customer, and helping us be more knowledgeable, enabling us to save money--great job!

Jazelle Jones

a year ago

Jeremy came over to give me an estimate on a toilet replacement. He was very knowledgeable about all aspects of my HVAC and plumbing equipment, and gave me lots of information about proper care of my home’s infrastructure.

Edward Bookman

4 years ago

Awesome service! The technician Swan sent over, Ron G, arrived right on time. He explained everything thoroughly before he started and he fixed my backed up drain in no time. He was also a pretty good dude. We had a nice chat while he worked. I can't recommend this company enough. From my first phone call to the final billing, the entire process went incredibly smooth.

David Mangum (DJ D.M.X.)

2 years ago

I’d like to say that Leo did a fantastic job really breaking down what everything was and what needed to be replaced versus the cost of new parts. Nobody wants a huge repair bill but the way he broke it down made it easy to understand and makes me want to do business with swan again for their honest approach. Leo is fantastic and will definitely be looking forward to a service call from him again when The time comes.

Kris Chipps

2 years ago

Chris replaced our 24-year-old water heater that had begun leaking over the weekend. He was on time, friendly, & professional, making sure everything was up to code. Before he left, he showed us all the updates to this new water heater. We appreciate his promptness, & also the responsiveness of Swan in taking care of our needs.

Marieka Buhlmann

4 months ago

Michael is a great technician; so friendly and professional. And he always takes the time to befriend my grumpy pup.

Zippy Pinhead

4 years ago

Perfect. Swan was chosen because of excellent reviews, and it is my opinion that their excellent reputation is well deserved. They scheduled a technician promptly and courteously, and the technician appeared promptly and ready to get to work as promised. The assigned technician, Chris H. was prepared, knowledgeable, and courteous. He patiently addressed my concerns, detailed the plan for replacement, and finished the job quickly and thoroughly. His expertise was readily apparent, and I felt completely comfortable with his advice and the quality of his work and thorough clean up. If more than five stars was an option, Swan, with Chris as the face to the company, would get 10 out of ten stars. Old-fashioned customer service seems to be their guiding principle. I will emphatically recommend both this company and this technician! --DH

Catherine McCoy

a year ago

I called for an estimate for plumbing and sewer line replacement. I appreciated Jon's kind demeanor, knowledge and efforts. Jon's explanations were thorough and the estimate within range of my expectation. Thanks for your time today, Jon!Shane also came out today for a furnace tuneup. I will say I am very pleased to have learned so much about the furnace, and the gently delivered to-do list to keep the furnace in great shape. I look forward to the air condition inspection in the spring. I was slow to do it, but glad I joined the maintenance plan to schedule reliable and consistent maintenance to keep my very fancy furnace working great. Thanks Shane, for all your efforts today!(I must not have published this bodies, so her is another update!)Jeremi came out today for the air conditioner annual checkup. Friendly, knowledgeable, and efficient—he ensured everything was working as desired. Thank you so much for the consistent great work and crew from Swan!

Julie Dickman

a year ago

Zane completed the installation of a new dryer in the basement. He was neat, efficient, courteous and the price was reasonable. He arrived on time with all necessary parts and supplies and finished within a couple of hours.

Cody

a year ago

Great service! My furnace of 18 years had gone out on me. Swan sent out Drilon for a service call who was very helpful and informative. They were able to shedule and install a brand new furnace for the next morning. Tj and Spencer showed up right on time 9am sharp, and quickly completed the new install within just a few hours. Very happy with Swan Plumping, Heating & Air! Would recommend to anyone needing these types of services.

Angela VG

6 years ago

I was impressed with all aspects of Swan's service. The office staff was timely with my phone inquiries and scheduling. Jon came out and was helpful and informative, making sure I understood the why of what needed to be done. Cost was explained and agreed upon before service was scheduled. When Detlef came to complete my project, he was on time, courteous, and made sure to check with me to make sure everything was to my liking. He was detailed and thorough, going above and beyond to make sure everything was well done. I'll be using Swan again!

Stephanie Brooks

11 months ago

Shane was great and explained everything very thoroughly! I called this morning and they were able to get someone out here early afternoon. Great company and great employees!

CJ R

2 years ago

I was extremely pleased with the overall responsiveness and service from Swan. After the furnace in a rental property was on the fritz on the coldest weekend of the year, I reached out to several other companies that either did not respond at all or promised to be there and never showed. I even had one company that after 3 no shows, sent a technician who didn't have the right equipment to access the crawlspace where the furnace was. He then returned only to conclude that he was too big to fit in the area and suggested that I call other company with a smaller technician. Really? Swan was amazing to work with and their technician Moe was fantastic! He showed up for the appointment EARLY, quickly diagnosed the problem, walked through the potential remedies and then completed the work in a timely and professional manner - all of this having to communicate through and mitigate tenant uncertainty. I would highly recommend and use Swan again without hesitation!

Mark Akers

3 months ago

They wouldn't install a water heater that I purchased, they only sell and install their own brand water heaters...I can imagine how expensive that would be.

Chad DeLine

a year ago

John is awesome and what a breath of fresh air compared to other HVAC companies I have used. He fixed everything and is so knowledgeable. Swan is on speed dial! Hope I don’t have to use them too often (;

Nicole Young

a year ago

What started out as a system cleaning turned into a total furnace repair. Detlef was amazing and super attention to detail. Unfortunately there was a big leak in the exchanger which is a safety issue, within moments of finding the leak a supervisor was brought on scene to double verify and provide us options. We bought this house back in December and the furnace is original with little to no maintenance to it so we were not shocked to find out something broke on it. The shocking part comes later... the supervisor provided us with multiple options, we chose not to repair a 22 year old system and get a whole new system. The shocking part is that they literally said they could install it today! And literally 2 hours after picking out the new furnace Aj and Jared come in and not only were they super professional they were super happy and friendly! They immediately started working despite them beating the parts arriving. This is the second time we have had SWAN do a full install and once again they didn't disappoint. I literally cannot say enough good thing about them! Don't forget to signe up for their monthly member club it's on $15 a month and you get free services and even nearly $1k off of today's festivities! The plumbing work they did for us last month was also free despite him putting 15 5 gallon buckets down the toilet just to make sure there wasn't a leak!

Matt Hunt

2 years ago

Moe came out within a couple days of my call. He was straight with me about what my options were in the short term and long term. He did a great and thorough job, even moving around my dog’s toys to make sure they were out of the way of the cleaning chemicals. Overall great service and exactly what I look for!

Glenn Lopez

5 years ago

Swan, did an outstanding job from start to Finish. The initial service tech was outstanding explaining options and process and seemed to genuinely care. The tear out delivery tech Eric was real nice and professional and took care to explain what he was doing and answering any questions I had. Technician Detlef worked extremely hard to complete the install in one day and his work and cleanup were outstanding. All in all an excellent experience and the system works great. Thanks

Colby Williams

a year ago

We were having issues with our sink disposal and Jeremi Arrellanez showed up on time and was very professional and helpful. He diagnosed the issue, fixed it and even gave us some helpful information on how maintain our disposal better. Overall we were very impressed with his service and expertise.

Jennifer Melby

a year ago

We are so pleased with the work that Erick and Spencer did to gut our old HVAC system, which we quickly learned was not up to code, and replace it with a new system that John had helped us pick out to fit our home during a previous appointment. They were very knowledgeable, efficient, and took time to address our questions and go thru the new system with us. We highly recommend SWAN and their team!

Scott Michaud

4 years ago

We are relatively new customers of Swan. Every contact with them so far, from the office staff to the field personnel, has been great. Shane O’Brien came out today to perform our a/c and plumbing maintenance. He was precisely on time and was pleasant, friendly, thorough and obviously knowledgeable. He offered to show me exactly what he was doing and why, and answered all my questions with patience and good humor. He even spotted a small furnace issue (not why he was there) and fixed it. A really great encounter to add to our list of “why we are so happy we found Swan”!

Mark Bayless

2 years ago

John is a great guy. Very knowledgeable and personable. Walked us through everything and answered all our questions. Gave us great options for handling our heating needs and turned on to a ductless heating and cooling option. We could not be happier. We highly recommend Swam Plumbing.

J Bernard

a year ago

Cody was very pleasant and professional. He explained what he did and gave some good advice. Will highly recommend him and Swan.

Richard Benson

a year ago

Shane was great! Walked me through the maintenance and outlined a number of options for my humidifier for cost and timing... Courteous, clean, timely and patient with my various noobish questions.

Mark Rhine

2 years ago

Zane and Daniel replaced 36 yo boiler in July 2021, a job that required replacing a lot of the old pipes and took two and half days to complete. They did a great job, kept the house clean during the process, and left the furnace room spotless when they were done. They were thorough in checking it out and will return in the fall for final check. I recommend them highly.

Melanie Johnson

2 years ago

Swan is great to work with. They installed our system 3 years ago and do all the check ups. Jeremi was very friendly and did a great job of walking me through everything. All their technicians are great. Amazing customer experience!

robert reale

2 years ago

Joel and Robert came to my home to fix 2 leaks. Extremely professional, informative and courteous representatives of the company and gave me a great price on all the work and performed the jobs necessary with efficiency, cleanliness, and success. I’d recommend and use again in a heartbeat!

Laura Read

2 years ago

We had a tankless water heater installed and had a very pleasant experience working with Swan's team. They were helpful, quick to respond and schedule and we think that we have purchased a quality product at a great value. We also signed up for the club and got discounts on the spot. Very reasonably priced.

Vivienne Kestrel

2 years ago

The technician was skilled, professional and friendly. Robert did a fantastic job upgrading the whole setup. He made sure everything was done to a very high standard and did it quickly and efficiently. I called this morning and the job was finished by the afternoon. I am so impressed with this company!

Christopher Oster

4 years ago

Swan as a company is very helpful and provides timely appointments with great customer service. Spencer is a knowledgeable, helpful,and very friendly technician. He does everything he can to ensure his work is done well and he takes the time to answer questions and educate customers to ensure that they can enjoy trouble free performance from their equipment. I couldn’t be happier with the service I have received from Swan and Spencer.

Megan Frohardt

2 years ago

We had such a great experience. Easy and fast scheduling and Leo was great to work with. He was very knowledgeable and showed us a number of things that will be useful in the future. We were extremely happy with their overall service!

Margie Parcher

3 years ago

I found Swan Plumbing & Heating on Google. The reviews were good so I called them to do a furnace cleaning. Moe was my technician. He communicated his arrival time and was on time. He cleaned and examined my furnace and educated me on things to watch for. He was professional and polite. I will ask for him if I need any work done. I also joined the club to get discounts. Very happy with my experience.

Nathaniel Merritt

4 years ago

Chris Hoffman was great!! He was very knowledgeable and fixed the issue promptly. I had a small issue pop up a couple of days later and Chris addressed it immediately. Overall I was very happy with their customer service and prices and I will definitely use Swan P&H In the future!

Roger W Helfrich

2 years ago

John clearly is an expert. I had no doubt from the start of his diagnostic assessment that he knows what he is doing. Our hope was that what would be needed was only air conditioner maintenance. Unfortunately, there was a major problem with rust in the AC system that was not properly assessed by 2 different HVAC companies. John showed me where errors had been made. He fixed a gas leak at a joint that was not properly sealed when a new furnace was installed 6 months ago, identified excessive vibration due to improper installation and recognized the filter compartment had been damaged as well. John also serviced our tankless water heater.Throughout the service appointment John conducted himself in a courteous and professional manner. I highly recommend him.Ricardo, our installation expert, was also a 5 STAR professional. Ricardo explained everything he was doing and worked hard not only to install the new AC unit but also to correct, insofar as possible, the multiple errors made by a different company that installed a furnace 5 months earlier. Ricardo and his assistant, Oliver, were very pleasant, courteous and professional throughout the installation. Ricardo left us feeling very confident he had done a great job. We are glad we chose Swan to do the job right.

Chris Randle

5 years ago

All of the service techs we've worked with at Swan have been great but Eric stands out for his professionalism and knowledge. He spent time with us at the end of his appointment to explain everything he did and offer suggestions for things we could do prolong the life of our appliances. I would recommend him to anyone needing HVAC or Plumbing service.

Sumit Sarkar

3 years ago

Shane arrived promptly and followed safety protocols being in our house. He answered my questions patiently and asked a few of his own to guide his work inspecting areas of concern. He did a thorough job quietly and efficiently. I would recommend Swan.

Katy Wright

a year ago

Shane arrived right on schedule and took care of my system with excellence and skill. It was a wonderful experience to have such a professional technician care for my equipment.

Carol Bickerton

2 years ago

Jon was great! Showed up on time and was respectful of the Covid guidelines. We discussed our plumbing issue and he gave us some great advice on how to proceed. We are just getting started resolving our plumbing issue and so far Jon has been the best part!

Robyn Burnett

a year ago

Swan Plumbing, Heating & Air of Denver are fantastic to work with and are very responsive. Tyler came to look at our HVAC unit. He was on time, courteous, knowledgeable, and patiently answered my plethora of questions. It's quite lovely to know that I will get answers and service in a timely manner.

Ken Hornbeck

a year ago

Jeremi arrived within the appointment time and perform his duties thoroughly on my HVAC system. This included replacement of the air Jeremi arrived at the appointment time I requested, and he immediately went to work on my HVAC system. He change out the filter, cleaned and hosed down the air conditioner cooling fins of the compressor, drained sediment from the water heater and checked the system electronics. I am always impressed with the crew people that SWAN has in their organization, I can trust them with handling my HVAC system needs every time. Ken H.Shane arrived at the scheduled time to do pre-arranged maintenance on my heating and humdifying system, as well as draining sediment from my hot water heater. Shane also thoroughly checked the rest of my HVAC system to make sure all the safety mechanisms were operating correctly. I am happy with SWAN's personnel who always do a great job on all of my HVAC needs. Thanks Shane!Ken HornbeckRon G arrived as scheduled and provided great service from the beginning. He explained the procedure for what he was going to do, with what to expect on possible results. He did the job efficiently and effectively, providing my home with open and free-flowing drains once again. Thank you Ron!Ken HornbeckJon Miller determined the frequent cause of the clogging in my plumbing system which was roots growing into the clay pipes. Along with an ailing and very aged water heater he suggested several options to go about my individual needs. Everything Jon said that Swan would and could do was true and right on course, and they finished in a timely fashion. I am really happy I chose Swan and I look forward to doing more business with them in the near future. Thank you Jon!Ken HornbeckAgain, I had called Swan to provide and estimate on services to install a water line to run to the refrigerator ice maker. Also I needed a new water main valve and current system check with the water heater. Jon Miller was again the service rep who went over my current needs and gave me an estimate the services I wanted. Jon was courteous and knowledgeable throughout the whole review. This is exactly the reason why I will continue to call Swan on all of my plumbing needs. Thanks again Jon!Ken HornbeckAdam was instrumental for installing a new HVAC system which replaced my 16 year old HVAC system at the end of September 2019. This time, I had a 96% efficiency system installed along with a steam humidifier, since I have respiratory difficulties due to lung cancer. Adam uninstalled the entire old system, rerouted the exhaust system and installed the entire new system within 2 days. Fortunately, the weather was mild and pleasant, so I did not need the home heated or cooled on either day. I am very pleased with the accuracy and detail that Adam provided for the entire install, leaving my basement utility room clean and appearing as untouched from the entire install. I would definitely call on Swan and Adam's service again if ever needed. Thank you Adam, and Swan!I subscribe to the monthly maintenance schedule program through Swan Plumbing and Heating services. So far during the past 18 months that I have used this program, Swan has regularly kept in scheduled contact with me regarding maintenance to my HVAC and water heater. This period, Shane O'Brien was the maintenance serviceman who came on scheduled time and performed the required services for my HVAC system. He was very courteous and knowledgeable, and I appreciate the advice he gave along with his communication concerning any questions I had. Thank you Shane!

Alison O'Kelly

a year ago

Swan's team was very gracious, from Melissa and Gene at the office scheduling and keeping me updated on when to expect the service member... to Drilon who came to work at my home. He was very helpful and direct about what the problem was with my furnace, making it clear the flame sensor just had to be cleaned in order to get everything working in minutes. I really appreciated his patience explaining it to me and answering my questions. Thank you!Update two months later when the pressure sensor went out. Swan managed to fit me in the afternoon of the day I called. Shane did a great job, not only diagnosing the problem, but getting the replacement part and installing it, and explaining to me very graciously the issue, all within the two-hour appointment window.Update 7/8/2020: Jon came out to figure out why my garbage disposal was not working. Not only did he do a very good job of wearing a mask and respecting my quarantine requirements, but he figured out the problem and got it fixed within half an hour. He also graciously gave me an estimate for a new garbage disposal when this one is no longer able to be repaired because it's an old one. Thanks Jon!Update 10/29/2021: Google, I wish you'd let reviewers write multiple reviews instead of making us update the existing one...On 10/26/2021 Detlef and Jamison replaced my current (OLD) standard water heater with a new Navien tankless unit, which included installation of a new gas line (from the meter), capping off the old lower-capacity line, and also replaced my current water shut-off knob with a lever and pressure reducing valve, and re-setting my toilet on a new wax seal to stop a mild leak. Scott did the electrical part quickly and helpfully so the new outlet is usefully located. LOTS of work got done in one day with them doing a good job of protecting the rest of my house, and leaving every place they touched cleaner than when they arrived. They were kind, patiently explained things when I needed to choose between options, and professional the whole time, not leaving before completing the paperwork for my Xcel Energy rebate for a high-efficiency unit. THANK YOU BOTH so much.

M CH

7 years ago

I highly recommend Chris. He was prompt on the appointment time, very kind, and informative. He took the time to explain all my options for repairing vs replacing my hot water heater. I never felt rushed or pressured in making any decision. Chris walked through the issues with me as well as assisting in weighing out the various options of cost and longevity. I am so glad my husband and I decided to go with a tank-less system for our home. I look forward to a continued relationship with Swan Plumbing as I plan to have them service my unit for annual maintenance. A big thank you to Swan for sending Chris our way.

D. LaCa

2 years ago

I've come to really appreciate the customer service and technical expertise I receive when I call Swan. This time around I received help from a technician named Jeremi. His customer service skills were exemplary as is what I expect from the technicians with Swan. Jeremi was an excellent technician, was extremely polite and courteous, and if I had to put his work and everything else into one word, I would use Outstanding! You can't go wrong with these guys if you're looking for peace of mind after the work is done because they stand behind their work.

Loren Jessica Ackels

10 months ago

Leo and Em were on time, professional, and provided clear information to help us make informed decisions. We are very happy with their service!

JoAnna Ramirez-Darnell

a year ago

We had a plumber come earlier in the day and they didn't find the leak. My husband found the leak and Chris came out and repaired it. He was fast friendly and seemed very knowledgeable.

Susan Pascoe

3 years ago

I am really picky and have very high standards. I have been a customer of Swan Plumbing, Heating, and Air for over a year. Every single technician that we have worked with has been knowledgable, friendly, and professional. We had them replace our furnace, AC, and water heater. We have also brought them back for seasonal tune ups. I also recommended them to family and friends. Everyone has been impressed! Go with Swan. I am confident that you will love them as much as I do!!!

Heather Farris

a year ago

I had John as our technician and he was very professional, m prompt, arrived right on time, went through everything he was doing with me and explained things in a way that simply and easy to understand . He didn’t jump to conclusions and made me feel very comfortable and I trusted his opinion on what action we needed to take on our furnace . I will absolutely be using Swan again and will recommend it to anyone who needs help!

NayNay A

4 years ago

2017: James was amazing he was kind and very informative. He was great to talk to as well :)2019: Ron was prompt and professional, he didn't rush me when I asked him questions and told me tips on how to prevent the problem with my drain which I'm grateful for. Melissa was also very sweet and friendly when I first called and quickly got me an appointment.Anytime I need a plumber this company is always my first choice!

Tod Olin

4 months ago

Very fast furnace install and friendly service at a very cold time. Best quote we found

Vicki Betton

a year ago

Swan replaced our furnace and added central air. The entire process, from the initial bid thru final electrical hookup was fast, efficient and professional. We will definitely use Swan in the future.

Jamilee Prieto

5 years ago

I would recommend Mr. Johnson from Swan Plumbing Heating and Air Inc. He is professional and very knowledgeable. My Johnson explained the warranty and showed the family how to do a basic service on our new water heater. Before he left our residence he asked if we had any further questions. I didn't feel like Swan Plumbing sent a sales person the company sent a very pleasant and friendly person. He represented the company very well.Swan Plumbing Heating and Air is fast setting appointments and very courteous. We received an email two hours before our appointment as a reminder. And then a text when our representative was on his way. This is an awesome company and we had no problems. Mr. Johnson Thank You for all your hard work and keep that smile. Thank you the Prieto Family

Heidi Stark

a year ago

Leo performed a furnace check and fixed a small leak. He was knowledgeable and diligent providing good service for a reasonable cost. We would use Swan again.

Kelley Pruitt

3 years ago

Jeremi just left after clearing the pipe to our bathroom sink. He kept me updated about his arrival time and was on time. He was very courteous and professional and left the bathroom clean and everything was back in place when he was done. Customer service is very important to me and I will always choose SWAN for our plumbing, heating and cooling needs. Thanks for a great experience!

Dayne Allbrandt

2 years ago

Shane was extremely helpful and knowledgeable. He walked me through step by step what he was doing. During the process he taught me about my system and showed me what to look for and do in case of system failure. He even went above and beyond to fix a design flaw within my system. If you’re looking for honest recommendations and quality work look no further!

Jim Sinichko

2 years ago

My experience with SWAN goes back to July, 2019 when my new HVAC system was installed. Very responsive, with installation starting the next day. No pressure sales. Comprehensive technical guidance and advice. No surprises with entire installation. Very satisfied with performance of HVAC, and the 0% financing plan was very helpful, especially since this investment was not expected. Also, very glad I signed up for the SWAN service club. An excellent value for periodic service and any time maintenance assistance. I appreciate getting a text msg prior to the tech arriving, with his pic. The technician, Tyler, was right on time, very professional... He took his time to answer all of my questions. I appreciate SWAN. And I feel I have made a valuable investment in my home. Jim

Sean Dove

2 years ago

I called this morning for an issue with my furnace and they were able to have someone out within a few hours. John was incredibly nice and professional. He walked me through his diagnostic process and explained exactly what the issue was. I will happily use Swan again in the future.

Brooke Greenky

4 years ago

Amazing service!! Easy to book, super prompt and professional! Called to let me know when our tech was coming. Chris was super helpful in fixing our issue. He explained what the issue was, and how to handle it moving forward. He was great and extremely knowledgeable. I absolutely recommend him (and Swan)!!

Stephen Armas

a year ago

Chris has paid us a number of visits and he’s always right on the money with identifying and fixing whatever plumbing issues we’ve run into. Their other techs have always been a great help as well.

Mark van de Burgt

a year ago

been with them for a while on a monthly plan, not expensive nice peace of mind and always great work. Come out and if it’s minor no additional cost. Great company would defiantly recommend to anyone

Jan Rock

a year ago

Shane was extremely professional and knowledgeable. He explained things in an easily understandable way and answered all of my questions. I appreciated that he wore foot coverings and a mask and cleaned up very well after he was finished.

Robert Vockrodt

2 years ago

Shane O'Brien was the technician who came to do a maintenance check on the furnace and the water heater. I felt like I was a student in a HVAC class. Shane went over the operating aspects of the furnace and the hot water heater as he went through his maintenance checklist. It was quite an education and very helpful to me. He knew what he was doing and explained the operation of the system as if he were a college professor. I was very impressed with his work. Swan has a very good employee.

Barbara Yondorf

2 years ago

Twice in the past 10 days I had superior service from Swan Plumbing specialists Drilon and John. Both were highly professional and pleasant. In the first instance I'd called about a humming noise but when Drilon came the noise wasn't there. There was no charge for the visit but while he was here Drilon tightened an on/off valve I couldn't reach. The second time John came and the humming noise was there. He diagnosed it and said I could wait to fix it or, if I wanted to, he could replace it. The cost to replace it would be HALF what another company told me. While here he took a quick look at my system and educated me about it. All I was charged was a service visit. I am a huge fan of Swan Plumbing and give them 5 out of 5 stars for honesty, expertise, price and general customer service.

Bill Aldridge

2 years ago

Actually arrived earlier than scheduled ( which is a good thing w no heat). While waiting for boiler to fire up started discussion on tankless and some issues. John was able to diagnose and fix while waiting for boiler and even discovered a small gas leak. Great service, knowledgeable and very professional! Will recommend to anyone who asks me!!!

Cheryl Merlino

a year ago

Jeremi, Ricardo, and Chris were all three professional, well-trained, and thorough. You can tell that they truly care about their customers! I think because Swan is family-owned, they are stand outs in the heating and plumbing world and have the best employees!

Janna Waters

5 years ago

We had a wonderful experience with Swan Plumbing and Heating. We had our furnace, ac and hot water heater replaced. Their prices were competitive. They have great products with fabulous warranties. We had same day service and excellent technicians. Jeison and Oliver were extremely competent, respectful of our home, taught us all about our new systems and left the job neater than when they got here. I highly recommend this company.

C M

a year ago

Jeremi did an excellent job expertly unclogging our drain. He was thorough in his work, explained causes, and prevention. Best of all, he kept a clean work space. It was a dirty job but he made sure it was cleaned up. I wish everyone who works on my home is that conscientious. Thank you! Additionally I'm glad that Swan backs up their work and makes sure that the job is done right.In another visit, Leo diagnosed our furnace problem the same day we called. The part was installed the next day. Thank you, Swan!Swan continues to impress. John came for the furnace tune up. He was very thorough. He helped educated me on some issues and warning signs to lookout for to avoid costly issues and proceed with a plan.

Courtney Weinstein

2 years ago

Jeremy was great! He was extremely knowledgeable and professional. Our drain has been great since he came and fixed it. Will use Swan again, definitely.

Aidan Lynch

a year ago

They told me that I should have my ac replaced since it was old, and that it would be a simple two three day job. It has now been over two weeks and the job is still not finished. During that time they have said they couldn't work because it was too cold, on a day where it was 68 degrees. My ac has been down for the entire process, and currently we are in a heat wave causing major discomfort in the house. They have left multiple times without informing us on the status of the job. I have had to call them four different times to tell them the job still isn't finished and that we still need people to come and finish it. Above all else I'm tired of having workers at my house for about 3 hours a day making a huge mess that I have to clean up every time. If I had known the struggle of working with SWAN I would not have begun this job in the first place.

David Aguilar

9 months ago

Set up an appointment last Tuesday for an appointment today, 8 days later on the following Wednesday, to fix a leaking garbage disposal.90 minutes before they were due to show up, they canceled by text, due to too many emergency calls.If you are looking to potentially be deprioritized as a customer, call them. It also seems that plumbing is not one of their primary focuses as a business.

DeWreck311

2 years ago

Jeison was awesome. Super nice talkative guy and got the whole project done in a day. His knowledge is top of the line. So glad we got him for a technician/specialist to install our new unit! Our house is already colder and quieter, and we couldn't be happier. Top notch guy!

Charles kurtz

a year ago

Each person at Swan has been more than courteous, prompt, respectable, and a joy to deal with. Zane spent 3 days at my house doing a major furnace project and Chris just advised me on a plumbing problem and gave me a clear view of the options without pushing to do extra work. I can recommend the company with some authority and without reserve.

Karin

2 years ago

Tyler did a great job fixing the problem we had with our furnace. He replaced what needed to be replaced and he also checked our hot water heater. He even found a problem with our Nest we didn't know we had which fixed another mysterious problem regarding some electrical problem! Swan will be our go to plumbing, heating and air conditioning company. AND their prices are reasonable! Another benefit. Very happy with their services.

Randy Meyers

2 years ago

Used Swan ( Jeremi ) for a plumbing issue. Very Professional and honest. Arrived and shared with me my problem was not what I thought it was and only charged me for a trip charge. I will be keeping them in my contacts and using them again. As well as referralsThank you guys!Randy

Kari Phoenix

a year ago

Swan professional (Drilon Dora) came out today to fix my A/C. Not only did he fix it, he taught me how to keep it clean. He had my unit running within 30 minutes! Drilon is great! Swan was great! Next day service. I’m so grateful to have gone with Swan & Drilon!

Melissa Michaud

3 years ago

We've used Swan as members of the care program for over a year. They are always SO professional, knowledgable, responsive, and honest. Chris was our latest contact, and he could not have been more capable or friendly. Excellent team!

Marmar Tiedup

a week ago

CROOKS DO NOT USE THIS COMPANY-I HAD THE COMPNAY INSTALL A FURNANCE AND AC UNIT IN 2018 AND AM NOW HAVING ISSUES WITN THE FURNANCE AND THE NEW OWNERS DONOT WANT TO STAND BEHIND MY PURCHASE WITH THE COMPANY BECAUSE THEY DO NOT KNOW WHAT I WAS PROMISED WHEN I PURCHASED THE UNITS BACK IN 2018, BOTH THESE UNITS ARE STILL UNDER A 5 YEAR WARRANITY AND I WAS TOLD I HAVE TO GO TO THE MFG. TO HAVE MY EQUIPMENT COVERED. WHAT I WAS TOLD REGARDING WHAT WAS DONE TO MY UNIT ON 7.25.23 IS UNTRUE AS MY UNIT IS NOW RUNNING CORRECTLY. CROOKS AND JUST WANT OT LIE AND GET YOUR MONEY STAY AWAY!!!!!!!THEY DO NOT EVEN GET ONE STAR FORM ME MORE LIKE -0- STARS AND NEG REVIEWS FROM ME.STAY AWAY!!!!!!!!

Ken

2 years ago

I highly recommend Swan plumbing heating & air. Last year I had them replaced my A/C, furnace, and install a new tankless water heater and I waited almost a year to write this review. While they are not the cheapest around, their price is fair and it is worth it given everything have been working flawlessly. The installation took a few days and the crew did a great job keeping things tidy. I have used many other HVAC companies in the past and Swan plumbing, heating & air of Denver is the best among them.Thanks Jeremi for coming out and performed the annual A/C tune up!

Jordan P.

5 years ago

Ron was great. SWAN gave a 9am to 11am window and he showed up at 9am sharp. Offered great advice and knew what he was talking about from years of experience. The sewer snake he ran unclogged whatever the blockage was but didn't bring anything back. When this happened, he immediately scheduled a camera for the next day at no charge. Great price for the service and also quite a bit of travel.Once again, SWAN showed up right on time the next day. Jon ran a camera down our old sewer lines after we had a clog cleaned out. Explained everything he did and offered lots of good tips. Truly felt like he was there to help and also prevent any major damages and $$$ in the future. Knew the area and what to expect.

Derek Leonard

5 years ago

We had a complete AC/Furnace performed by Swan. The installer spent two entire days at our home getting the system put in and adjusted correctly while patiently answering all of our questions. He also corrected several plumbing and venting issues as part of the job that were discovered by the initial inspector. After the installation there was a pricing discrepancy discovered and the owner (Andy) was very amicable to resolve the issue without hesitation. All in all our impression of Swan has been that they are a company that believes in doing the job right and supporting their customer. We are planning to continue using them for HVAC maintenance and future projects.

Louann

4 years ago

Recently I had my sewer lines backup into the house. NEVER a pleasant experience. I did my diligence and researched everything I could about this. I had another company come and try to clear the line and got a quote for more extensive work because they were unable to clear the line. Then I called Swan to have a second option and quote. I wish I had called them first! Roger came out to try and clear the line with no success. Jon Miller came out, used the camera to understand the scope of the problem and explained in detail what was going on and explain my options. I greatly appreciate his expertise which helped me make a solid decision that would work best for me. I am not a Band-Aid fix kind of person, I would rather fix it correctly and avoid issues down the road. Jon and his team did an excellent job in replacing the entire line to the city mainline. I had older pipes of clay and after researching this as well, replacing the entire line would be the only way to ensure I wouldn’t have to deal with this again. Since I was unable to have any water go down the drain, Jon went to the extent of trying to see if he could move another appointment in attempts to get my job done sooner. Having two little ones and not being able to use the restroom, laundry or shower etc., he understood the difficulty I was facing. Seldom do you find a company that treats you like family, but Jon and his crew did just this. I cannot say enough about Jon, Swan and the professionals they hire. I appreciated Jon keeping me updated as they worked through the various stages of replacing the pipes. Once they were finished, all my rocks and everything was put back exactly as they found it. I highly recommend Swan and my only suggestion would be not to waste your time or money calling anyone else. Go straight to the professionals, Jon will give you all the information so you can make the best decision that works for you. That’s how it should be and how all companies should be run. There are not enough words to express my gratitude to Jon for taking care of everything. (I won’t state the name of the other company, but they did not explain everything, they were pressuring me and what they quoted was significantly more than what Jon quoted for the same work.) Jon, thank you!

Rachel Hershbine

a year ago

I can't recommend this company enough. When we bought our house, it was pandora's box of issues. We stumbled across Swan (via Google Reviews) and had them come out for a quote for an AC repair (turned into an install). They were courteous and professional. Since then, we enrolled in their club membership (which is excellent). We currently have our 1950's house being re-piped by Swan (plus new water heater and drain repair), and the process has been so seamless with Detlef. Jon came out for an estimate and walked us through all of our options. Also, he answered all of my questions. If you need anything with your plumbing, heating, or AC-- Swan will exceed your expectations. Even during a global pandemic, their service is still top-notch!

Larry

2 years ago

Swan Plumbing, Heating and Air Conditioning is the best in the business! Not necessarily the cheapest but the workmanship and customer service is second to none, you get what you pay for. I purchased a furnace from Swan in 2015 and now in 2021 purchased a water and air purification system. Andy (owner) and John (sales) have always treated me honestly and fairly. It doesn’t get any better than that. If you want the best, look no further than Swan!

David Schanin

a year ago

Excellent technicians. Were extremely thorough, very knowledgeable and professional. I am in their member program and its well worth it. Swan is my go to HVAC supplier.

Janice Hamilton

2 years ago

Ricardo and all the workmen who preceded him were fantastic. All the attributes of good business were shown. Got a solid quote with fully explained options from “John”. There were no added fees and payment was do when the job was completed. “Ricardo” arrived on time, worked hard to the finish, showing great skill and courtesy. He gave us a thorough “tour” of the finished project including thermostat operation. Highly recommend this company!

Chick4choice

4 years ago

Ron from Swan was on time, pleasant and very efficient. He gave me several tips on how to keep my bathroom and kitchen drains from getting re-clogged. And he was able to clear a pretty nasty clog without having to pull my vanity top sink (thank goodness). I'd never used this company before today, but with service like this, they'll be my go-to plumbing service from here on out!

Ron Harrell

a year ago

Spencer was on time and provided a great service for a reasonable price. I really appreciated his professional approach to his work. I am extremely satisfied.

Anna Skiadas

3 years ago

Shane from Swan came out to do routine maintenance and quickly identified an issue with our water heater. He did a great job explaining details (without mansplaining, which is always appreciated!), and their office followed up quickly for next steps. Professional and great to work with!

Brian Zadler

11 months ago

Service was great. Swan was on time, friendly, answered all my questions to my satisfaction, and was more than fairly priced. I will call them back for sure for any future repairs and problems.

Jeffrey Rosen

3 years ago

Chris was amazing! He was very patient and explained things to me such that I could understand. He has strong interpersonal and communication skills. He protected our floor when moving heavy objects. The installation was flawless. He cleaned up the cellar before he left, and only requested payment on his way out. Again assuring me if I have any questions, to call him. Needless to say, I would recommend Chris for any plumbing needs.

Lyn Loff

a year ago

I am so impressed with this company. TJ installed my furnace 4 years ago and replaced the thermostat today. He and Jared were on time, they are knowledgeable and honest. I highly recommend Swan Plumbing & Heating.

Mona Thomas

4 years ago

Jon Miller came out to give me an estimate on a water heater replacement. He gave me a deal that I would work within my budget. He also arranged to have the installers out the same morning. Everything went very well with the install. I would not hesitate to recommend Swan for any plumbing needs.

Laura Beard

4 years ago

Ron was here on 2 consecutive days to deal with 2 separate issues. He was able to come on short notice & was very informative & helpful. He successfully removed our clogs, one of which was somewhat major & one fairly minor, but my sink has never drained better! I would highly recommend this company, & Ron would be recommended for his services as well.

Steve McKay

5 years ago

We had a break and a belly in our sewer main line that needed to be repaired. We had several different companies review and quote our project and eventually went with Swan Plumbing and Heating. Jon Miller with Swan was our project manager and throughout the process the communication was excellent. Their price was competitively better than the other quotes we received and they went above and beyond what they said they would deliver.

Kimberly L

4 years ago

I bought my home a month ago and called Swan to get a quote on some of the repairs and maintenance I knew I'd need. They sent Moe who was absolutely fantastic to work with. Took the time to explain things in detail and did more than I expected for maintenance. He also thoroughly explained my options for repairs. When I make a decision, I will definitely use Swan!

Elmo Blatch

2 years ago

While the attendant was polite, he told us our two-year-old furnace (professionally installed at a total cost of $5,000) was too big and powerful for the size of our house. He said four times that the heater was so powerful that it was cooking the heat exchange. He encouraged us to purchase a new furnace.He said, I know that's not what you want to hear, but... He may have sincerely believed this advice, or he may have been trying to sell us a furnace. I'm willing to give him the benefit of the doubt, but I am skeptical.We invited over a different heating/AC professional who told an entirely different story. He thought the size of the furnace was fine. He said the size was determined by a software program and it appeared to be the correct size for the house's square footage.He said the heat exchange was not, in fact, being cooked but instead the dust on the heating exchange was being cooked. He suggested a thorough vent cleaning (by a different company), which would also clean the heat exchange.We had that done, along with an adjustment of the poor venting to the outside that errantly took in high winds due to its poor design, and the heater has been fine. If we took the advice of Swan, we would have been out an additional $5K instead of $100 - $200.

Timothy and Diane Hughes

2 years ago

Technician Shane was courteous, knowledgeable, and fixed the problem that caused our AC unit to be out. He arrived at the scheduled time. We were impressed enough to sign up for Swan's ongoing service plan.

Cynthia Ogg

a year ago

I woke up to find an old laundry sink valve was leaking in the basement and I had water going everywhere. I called Swan who is always reliable and helpful. Jon came out and got everything fixed and working within an hour. I love this company. Thanks Jon!

Stan Fossum

a year ago

Just finished having a complete Tune-Up on our Furnace and Air Conditioner... and Leo was my service technician. I initially was very impressed with the original installation, but Leo was above and beyond with regards to his complete professionalism during the Tune-Up. He was meticulous in his inspection and very articulate in his explanation of the many pictures he took, both before and after. It was very comforting for my wife and I to know that everything was cleaned and ready to go for the coming season. Thank You ... Swan Plumbing & HVAC

bradley quangson

3 years ago

I had a water heater that was giving me problems. I called Swan to check out the issue. The technician, Tyler, identified that my water heater stopped due to a gas sensor detecting gas. He gave me guidance and a quote on the means to fix the heater. I've had had issues with this heater twice in two years, and it was only 5 years old. Tyler also discussed options to get a new water heater, what the difference in models are, the quote for the purchase and installation. I decided to get a new water heater.The next day, another technician, Adam, came by to install the water heater. He was very knowledgeable of my old heater and new one. He also helped locate the gas valve (I live in a condo and I didn't know where it was). He did his magic, got the old water heater out, put the new one in, and I had hot working working that day.Overall, very positive experience. Swan's technician are very transparent when communicating. They got the job done, and they did it well.

John Baker

3 months ago

We recently had heating and AC issues. Melissa, Swan's great scheduler, sent Zane, Tyler and the rest out on short notice to ably resolve our issues. Thanks to all of you.

Dan Cress

2 years ago

Jeremi came out to unclog our kitchen drain line. He was on time, cleaned up when done, and was professional. When finished, he even scheduled a follow up appointment the next week (could have been sooner even, but we were not available) for a camera inspection at a VERY reasonable price. This week, when Jon came out to do the camera inspection of our kitchen drain line and the main sewer line, he also was professional, on time, quick, and neat. He showed me what he was looking at and explained it clearly, including possible ramifications and steps for resolution.

Stephenie Rounds

3 years ago

Swan sent over a very professional installer right away. TJ was extremely informative and polite. He answered all of my questions and I felt very comfortable using my new furnace after everything was explained. I will definitely contact Swan with any future heating or plumbing issues that arise.

Amanda Marie

3 years ago

I found a recommendation for Swan Plumbing, Heating & Air of Denver on NextDoor and we were not disappointed. We had an excellent professional experience. Drilon stopped by in the morning assessed our situation, quoted it out, and had guys out by the afternoon to start work. Ricardo organized and conducted all of the work. Our house is small and over 100 years old so the task was a little more involved than what was anticipated. Ricardo was excellent and we had cold air before he left. He had to come back the next day to finish up but he was quick, professional, and clean. We truly appreciate all of Swan’s hard work.

ming xie

3 years ago

John is an excellent guy to work with. He is very knowledgeable and has enough patience to allow me to change my plan. Swan has very good service but the installation fee seems higher than other companies.

t c

a year ago

I did a lot of home work before purchasing a furnace and A/C for my home. I got several bids with various levels of quality. In the end, Swan was clearly the best in both quality, competitive price, and warranty. They spent a lot of time working through the details to make sure that I got the best HVAC system for the price. I also did a lot of research on Amana and I am very pleased with my purchase. The crew that came out to my house was also exceptional. Very professional, courteous, and friendly. Now that I have used the HVAC for a few days the system is excellent and both the A/C and Furnace are very quiet. I definitely recommend SWAN. Also, do your homework and let them propose one or more solutions, I believe you will have a hard time finding a better HVAC company in terms of price, quality, and integrity.I wanted to add a follow up review as Swan has been maintaining my A/C and Furnace since installation. I am extremely happy with their service. Leo from Swan has come out to maintain the systems and does and excellent job, very thorough, friendly, and professional. It really gives me a peace of mind to know Leo and the Swan team take such good care. Thanks!

gina caswell

a year ago

We have used Swan for 6 years doing seasonal checks and maintenance. They are a stand up company and I trust them. Highly recommend!

Randal Williams

2 years ago

Leo was incredibly knowledgeable and professional. He was able to detect a huge problem with my high efficiency furnace that would lead to complete failure at some point if not rectified. This guy is a diamond in the rough!! Swan is great!! Do yourself a favor and hire these folks to take care of you and your family.

Carolyn Zettel

4 years ago

Ron w/ Swan Plumbing was fantastic! My appointment was for the 9am-11am window for a sewer clean out and Ron showed up promptly at 9am sharp (when does that ever happen?!). He was not only friendly and knowledgeable but provided a wealth of guidance, advice for upkeep, and products to ensure a healthy sewer line going forward. Will definitely use Swan again. Thanks Ron!

Alison Williams

4 years ago

Moe from Swan Plumbing & Heating was just here after an A/C tuneup and he did a fantastic and thorough job! Not only was he personable (and super friendly with our excited dog!) but he gave us some great tips to help keep our a/c unit as cool as possible and keep our power bill under control. I highly recommend Moe and Swan Plumbing & Heating! Excellent service!

Jamie Bledsoe

5 years ago

Love Jeremi!!! He arrived on time, was extremely polite, and highly professional. Originally helping with my furnace issue he was very quick to diagnose the faulty switch as the culprit. He was highly knowledgeable and explained what need to be done clearly. While he was here he also fixed my fill valve issue with my toilet. I am highly appreciative of him and his willingness to provide such great customer service. At the end of everything even the pricing of the repairs made was highly fair and reasonable. I would highly recommend Swan Plumbing & Heating for any projects and recommend Jeremi to anyone.

James Bonk

2 years ago

I appreciated being kept informed as to when Leo was to arrive for the furnace tune-up/check-up. He arrived timely and went right to work. He was very professional and explained things as he completed his tasks. He also made sure that my records were updated with information and photos. Great job!

Chris Mills

4 years ago

I've had a great experience with Swan. I had a mini-split system installed in my bedroom a couple of years back. I've had a couple of minor issues with the system since installation. The folks at Swan have always been prompt to respond to messages or requests and have taken the time to help me understand my system and how it works. I'm extremely happy with them, and would recommend them in a moment!

Marjo Mulderink

2 years ago

Our AC quit working over the weekend. My first thought was to call Swan because they are ALWAYS right there when I need help. I got a call back sooner than expected at this time when I am sure they are awfully busy. I explained the problem and was thrilled to find out someone would be here right away to fix it. Shane showed up and he was as professional and knowledgeable as I have come to expect from Swan. He anticipated the problem and brought the replacement part, checked out my system and had my AC up and running in record time. Swan is the only company we trust with our HVAC needs from purchase, installation, repair, service and maintenance.

Bonnie M

11 months ago

Shane has been my maintenance guy from the beginning. Today was an urgent call for my AC unit. It wasn't running. He worked on it until to the point of taking it almost completely apart. He got it not only working again, but better than ever!

Peter Berv

4 years ago

Chris was super helpful when he came out for a diagnostic call and repair. He showed me exactly what was wrong with a handful of problems we've been having and some sorely needed upgrades. Some, I realized I could fix myself, and the others I will have him come fix, but the honesty, care, and helpful nature helped me to have a better understanding of what was going on and feel good about investing in our home with Swan.

Cliff D'Amato

4 years ago

Jeremy was great! He showed up on time and quickly diagnosed the problem. He clearly explained the options and suggested that the most expensive option wasn’t needed. When he left, Jeremy explained that if the solution did not work, Swan would come back and perform the more expensive solution and credit what I had already paid. It is a pleasure working with a company that has integrity and will stand by their work. I recently had a very bad experience with Applewood and glad i found Swan Plumbing, Heating & Air of Denver.

Mike Siebenaller

3 years ago

Had Shane out for a cleaning and inspection of my furnace. He was very professional from start to finish. Upon inspection a leak was discovered on a seal for the heat exchanger. Notified his supervisor and Zane was sent out immediately to take a look. Zane was very professional and knowledgeable and did a very thorough repair of the seal. I would highly recommend Swan and these two gentlemen. Thanks Swan!

Morris Madison

2 years ago

Jon gave me his undivided and detailed estimate/second opinion on a house sewer clog issue. He was very patient , helpful and understanding. I would recommend him for my next sewer problem!

Adam McCune

3 years ago

I called a couple of companies and even spent a a couple hours with one at my home to bid out my project and never heard back from them. After I called SWAN I met with Moe that evening and he gave me lots of information and a guaranteed quote on the spot. My project was going to take a lot of work and at first I thought the prices were a little higher than what I've heard similar projects cost but I really liked the guarantees so I moved forward with SWAN. Moe was very thorough and helpful with the entire process and they were able to get the financing done quickly. The installer definitely had his hands full but Zane was one of the most polite and friendly people that I've met in the industry, and also didn't mind my goofy dog. He was very communicative and reliable when it came to getting the major stuff done quickly and came back to ensure that the job was still up to standards if he was unable to finish each day (there were a few surprises with my old house). There were no additions to the cost throughout the whole process either. I would definitely recommend SWAN for your next home plumbing or hvac project.

Shantanu Joshi

4 years ago

I hired Swan to replace my furnace, AC, water heater, and new steam humidification system in Mach 2019. The guys were true pros and got the job done quickly. Chris, Zane, Max, and Ben were my service professionals and treated my home with respect, explained everything to me clearly, and answered all of my questions. Very happy with the experience and the outcome!

Megan Johnson

5 years ago

I’m not usually one to write reviews, although I always rely on them to guide my purchase decisions. So grateful the positive reviews that led me to SWAN were spot on, I had to return the favor and reassure others - look no further! Over a 3 day period of kitchen disposal/dishwasher drama, 3 different gentlemen were involved to make sure the job was vetted and taken care of properly. Each appointment was on time or early, the process never felt rushed, and I always felt like I was a priority they genuinely wanted to help. James, John and Detlef communicated well with each other and with me, never undermining my lack of plumbing knowledge and genuinely wanting me to understand the issue we were facing and next step options without pressure. I would recommend SWAN to anyone, and although I hope it’s no time soon, plan to use them exclusively in the future!

Katie H

5 years ago

The guys at Swan Heating and Plumbing were absolutely amazing !! Extremely quick and responsive, came out the very next day on both my problems. Their prices are honestly the best I've seen, incredibly fair. Their staff is knowledgeable and kind and explained each process in detail and took it step by step only doing what was absolutely necessary. On a big leak I had they fixed the probelm and then arranged ALL of the subcontractors to come and take care of the damage quickly and effectively. I cannot recommend them highly enough, I have already told several of my friends and they have certainly made a customer for life!! Thank you Jon, Detlif and Ron!

David Fox

3 years ago

After getting a quote from another company that would only allow me to replace both the broken AC unit and a working furnace, I called Swan. My tech, John Waters came out, was very nice and courteous with shoe booties and a mask. He then listened to me in just wanting to replace the AC unit, looked at my furnace, and we both went to look at the outside AC/Condenser. We decided to fix what was needed to get my 18 year old unit working again to save over 4k Installed. He was very upfront and honest with me, and sometimes that is hard to find in this industry. I would recommend Swan to anyone without hesitation!

Chris Billen

4 years ago

Jeremi A. was incredibly helpful, knowledgeable, thorough, and friendly! The office staff was very polite and easy to work with as well, and were able to get me set up with an appointment same-day. I will definitely be using Swan again in the future, and would highly recommend using Swan to anyone out there looking to have their A/C system checked out.

Graham Hegeman

2 years ago

Tyler Mautz, our technician, was extremely knowledgeable, professional, and courteous. You can tell Swan takes pride in their staff and their work. Tyler was very thorough and there is definitely value in becoming one of Swan's subscription members for just $15.00 per month. For that price Swan will regularly clean/service your furnace, A/C, and water heater included. Plus you get discounts on repair/replacement when needed and priority service scheduling. As a new member, Swan left a great impression, I suspect we will be using them for all of our HVAC needs moving forward.

Pamela Wimberly

6 years ago

The only way my experience with Chris H. from Swan could have been any better is if it were free. :) Chris was amazing at giving us a straight-forward answer on our questions and needs. He gave us options and explained each one thoroughly. He was professional and very personable as well and I'm excited to have our shower fixed. It looks like I have found a new person/company to meet our plumbing needs. Thank you Chris!

Luke Bibler

2 years ago

Spencer and Chris arrived on time and were professional when discussing the issue. They quickly assessed my problem and Chris has knowledge of the part that was failing. Not only did they fix my issue, I was given a lesson on how to fix this in the future.All COVID protocols were followed and I felt much better after their visit.

Abby Smith

2 years ago

The whole team was great! Our heat went out in winter in CO. They got someone out same day to look at it. Drilon was great - looked at all options, presented several choices and then got someone onsite immediately when we made the call to move forward. Ricardo was awesome - efficient, friendly, stayed to get the first half of the project done, and explained everything. Out new furnace set up looks *worlds better* than the prior set up. Jamison was quick with clearing the old system out and brought us space heaters to use as the project wasn't able to be done same day (it didn't start until 3pm). An extra touch that was IMMENSELY appreciated during these cold nights. I will 💯 recommend this team and company again!

Jean Boomgarden

2 years ago

Leo was amazing. He answered all our questions and made it understandable. He was honest and never took advantage of our ignorance. Our repairs were simple. We'll be in touch with Swan again. Such a reputable company is hard to find. Thank you!!

Angie Gebhardt

7 years ago

The receptionist was friendly and was able to add me to the schedule quickly even though it was not an emergency. I got a confirmation call the night before. Jeremi arrived on time and immediately put in booties over his boots. He explained everything in a way I could understand it. He could have changed out my toilet parts and charged me, but he made adjustments to both and there was no charge for the toilets. He repaired a leaky faucet handle and the rate was reasonable. He also diagnosed my pressure issues and rather than replace something that did not need to be replaced, he checked everything and said it was fine. He spoke highly of his company and how much he loved working there and how much he respected the owners. He told me to call right away if I had any issues and cleaned up where he had worked. I would definitely call Swan again and request Jeremi if he was available. Super great service!

John Reiffin

8 years ago

My overall experience with Swan Heating was great. John was very knowledgeable and friendly. The workmanship was very professional. They came out gave me an estimate and scheduled the appointment. All work was completed and there was no surprises. I know I will call Swan again when I need work done. Very happy with the service I received.

darwin barrie

a year ago

I have refered Swan to many of my handyman clients after working with them on some remodeling work. I always use Swan for my plumbing needs. Spencer installed a gasline for my new range. He's sharp has quality tools and all the know-how. Thanks Swan 🥳

Kristy Rayner

2 years ago

Professional and respectful assessment of my home's plumbing situation. Broke down the estimate and answered all my questions politely and with compassion for financial aspect. Emailed a clear estimate with several options.Still contemplating how much I want to invest in my home.Glad I called Swan.

Erik

2 years ago

I had John with Swan out for a routine check-up and he was great at summarizing the age and condition of my HVAC unit and never tried to sell me on repairs/replacements that I might not need. Overall made me confident choosing Swan going forward.

Holly Mantych

a year ago

Daniel Rosenberg was really great.Friendly, calm, diligent and focused ~getting right to work.So conscientious and thoughtful ~ didn’t cut any corners. Thank you for caring Daniel ~ no small thing.

Sara Swearingen

2 years ago

Could not be happier with the service I received from Jeremi. He was professional, walked me through everything he was doing, and thorough. It was also more than fair price. In addition, other places I called when trying to decide who to use would not give pricing or were vague. I felt when I called in they were straight forward and knowledgeable. I would use them again

Lauren Hesse

a year ago

We’ve been using SWAN for years to address the perennial issues of our aging house. Jeremi regularly provides our annual system tune-ups, and he is always professional and tremendously helpful in answering all of our many questions. It’s especially helpful that he’s been here so many times; he really knows our house and its quirks, and that provides a lot of peace of mind.

Ali Hild

4 years ago

Ron was extremely helpful and professional when we needed someone to come look at our clogged kitchen sink. He is very knowledgeable and educated me on how the plumbing works so that I knew what he was doing and talking about. I would definitely use him again. Since we actually need a supervisor to come look at it because it's worse than we thought, Ron didn't even charge for his visit. He is a very honest professional.

Jaime Jenkins

4 years ago

Our A/C was short cycling and Swan sent Adam out to our house immediately after my call. Adam was able to diagnose the issue quickly (and at no charge since we are Club members) and solve it within an hour. Adam was professional, courteous and cleaned up every speck of mess from the repairs.We have been a Swan customer for a few months and would highly recommend them. The work is always done quickly and thoroughly. They don’t gloss over issues - they fix them on time within the quote provided. They replaced our main furnace and AC (not the unit that was having issues today!) and found an electrical line that was insufficient for the load of our two AC systems. They pulled new electrical and installed a new outlet at no additional charge.We are very happy with Adam’s work today, as well as the other employees we have met on other repairs. Adam, Jeison and Drillon are awesome!

Jason Ashworth

11 months ago

2022-08-30SWAN continues to be awesome. Jon Miller came and fixed our water heater issue.2022-08-27Spencer came at a moment's notice and fixed a dripping pipe and offered advice on how to fix a plumbing problem.Shane is awesome. He explained everything to me and my wife and even addressed our humidifier issue. 5 stars every time.

Se Ahn

4 years ago

Jon from Swan Plumbing, Heating and Air came to do a check on my leaking ceiling. First of all he was on-time and in fact he had an opening where he could have come earlier if requested which I appreciated. Jon was very thorough in his assessment where he believed in his professional opinion that it was not a pipeline that needed fix but it was something else (which i prefer not to go into specifics). Anyways, he was honest and wanted to help by giving his professional advice from his experience. I would highly recommend this company and especially Jon M.

Dean Adams

3 years ago

Shane and Gary over at Swan were very professional and knew their stuff. Shane was easy to talk to and explained my system to me and how it worked. Didn’t need anything now but it could in a few years. System is 8 years old. So I knew it was still good and he didn’t try to sell me a bunch of stuff I really don’t need. I just wanted a system check up to make sure everything was good as we move towards the fall and winter season. He told me all was good and that’s peace of mind.

Patricia Myers

a year ago

John was thorough, efficient, knowledgeable & very responsive to even small issues. I would highly recommend John & Swan. I have been a client since 2019 & am completely satisfied after each service, repaid & installation.

Lee Rumery

3 years ago

Chris came into our home to fix our shower, he was very respectful and efficient at his job. He got us up and running for well under the estimated price. Highly recommend based off of our experience with him

Chris Clements

3 years ago

Update- 7/9/2020We have been Swan customers for a couple of years since this last review, they did our mainline and then a few months later they rebuilt our furnace and put a new AC unit in. As expected, they were awesome with that and knocked it out of the park. We also pay for the preventative maintenance visits and services and now after raving about it and how easy it is both my in-laws and parents have it. Just recently the AC unit had a faulty capacitor in it and these guys got over here ASAP and got it replaced under warranty and our house is now cooling down again! Cannot recommend them enough!Original review from ~3 years ago below:Jon Miller and his team did a great job replacing our mainline. They were able to get this done with very little impact to our driveway and yard. Very impressed with communications and speedy results by this company.

Todd Braun

2 years ago

Our technician, Moe Elmunaier, showed up on time to repair our air conditioner that quit working in upper 90 degree heat.While I was at work, he called and explained the issue and gave me an estimate. I agreed and he had it up and running very quickly. He even inspected the furnaces in the house for any other problems.I am very happy with the job that he did. If I have more HVAC issues, I am giving Swan a call.Thank you.

Kelli Thompson

6 years ago

We had an awesome experience! We had a clogged drain and water coming up in the basement. I called Swan and a technician was here within about an hour! He was very professional, courteous and efficient. We had a coupon (from a mailer) which they gladly accepted with NO additional or unexpected charges! Our service Pro (J Detlef) did an outstanding job, was fast and efficient all for a great price! He was extra protective, putting on shoe covers and rugs all the way from the front door and down the stairs to the basement! WOW! I would definitely recommend Swan Plumbing and Heating and use them again!

Michael Elliott

2 years ago

Shane was professional, friendly, I am very informative about the functioning of both my furnace and my air conditioner. I appreciate his Attention to detail. I will recommend him and Swan Plumbing in the future.

Zoriah Miller

11 months ago

Jon Miller was kind, professional and trustworthy. This is rare in a high pressure industry that often pushes customers towards scams that may, or probably will not, solve their issues.

Caitlin Caldwell

6 years ago

Couldn't be more impressed with the process start to finish with Swan. I called late morning with a garbage disposal issue and had a tech out by mid afternoon. Jeremi was fantastic--obviously knowledgeable, explained everything about what was wrong and what we needed to do to fix it, and worked impressively fast. I've worked with a variety of repair companies in the past, but I have to say these guys will be my new go-to company. Very happy with the pricing and quality of the work done. Thank you!

Peter Chapin

2 years ago

Swan was amazing! They provided a quote and were able to start work the same day! The techs were very professional and very nice and efficient! I completely recommend this company for heating and AC needs.

Don Zapfel

2 years ago

Waited till the last minute to start the AC this week and it didn't work! A friend recommended SWAN. I am very pleased with the prompt and professional service. Moe was great and explained everything that needed to be done and taken care of. My fear of total replacement was put at ease. Thanks again Moe our house is cool!Another great check up with Swan and Moe!

Risa Baker

5 years ago

i am so pleased with my experience with Swan. We had a kitchen sink plumbing problem and James diagnosed and resolved the issue quickly. He is very professional, knowledgeable, efficient and personable. He explained me everything -the issue, the solution, how to keep it from happening in the future. I will definitely use them again!

Karen Edson

a year ago

We are happy to recommend Jon Miller of Swan Plumbing & Heating. The traits of his excellent customer service include promptness, professionalism and good critical thinking skills.He was able to solve a plumbing problem that was more involved than it appeared at first glance. When his crew jack hammered the area it was determined that a kitchen line was not properly connected to the main sewer line. Jon clearly directed his crew who were prompt, competent in their plumbing work and thorough in the walling off areas to prevent concrete dust from spreading and who also cleaned up the job site when finished. Jon also was able to explain the job in detail to our insurance agent.We recommend Jon without reservation.

janie ferrari

7 years ago

In need of a new heating/cooling unit I researched many companies. I am pleased to say Swan was everything I was looking for and more. Melissa was friendly when she scheduled my appointment. John Waters came right on time and took a lot of time to show me what was going on with my current unit. He worked with me so I could have a top of the line system and still be able to afford it. Walter Ziegler installed the unit and he also went above and beyond answering my questions and showing me how to use everything.If you're looking for a fair honest company look not farther than Swan. They are amazing!

Scott Newman

2 years ago

The technicians at Swan are always helpful, courteous, and provide helpful tips to maintain your system. We've used them for our furnace / AC, plumbing and electrical. Each of the techs for each area are courteous, listen to the issue, recommend multiple solutions, and provide a quote before any work starts. I'd highly recommend their services!

Robert Edwards

6 years ago

I have to say I choose Swan Plumbing and Heating based on their reviews when I ran into an issue with my furnace. The reviews were right! It started out with Gene on the phone who was extremely helpful in talking over my problem and checking a couple things as possible quick easy fixes. I then scheduled a tune up and Spencer was out first thing the following morning. What outstanding service. Spencer took the time to explain everything he was doing the tune up and not only that, he even put a couple of extra screws into an exhaust pipe to make an adjustment for my water heater that he had noticed might be a safety hazard. Spencer was courteous and professional and took excellent care of my furnace. Now I understand why they get such great reviews! This was the first time I've been in need of any type of service like this, but now I have a company I will turn to for all my future plumbing/heating/ac needs!

Agustina Kilgore

3 years ago

I called on a Sunday and left a message about my hot water heater not putting out hot water thinking someone would reply on Monday. Shortly afterwards I got a call back and they had a technician at my house right away! Great service and unexpected given that it was Sunday. Leo, the technician, was highly knowledgeable and professional, I would definitely recommend the folks at Swan.

K Schmer

a year ago

Swan Plumbing, Heating & Air of Denver exceeded expectations in every appointment and conversation. Andy Swan and Chris Hoffman were especially exemplary- their professionalism and expertise is unmatched. Highly recommend.

Nancy Wilson-Rhodes

a year ago

Water heater was 12 1/2 years old. Chris replaced it, answered all my questions and explained very clearly what was done. So grateful and relieved that the previous technician alerted me to what was needed before any leaks or breakdowns occurred!

Dave Lang

a year ago

Awesome job complete in one day.
I thought they were very prepared and everything went smooth and quicker than we ever thought. I am a retired civil engineer and would recommend them to anyone needing a sewer line replacement.

Macs Luigi

4 years ago

I have been using Swan Plumbing, Heating, and Air for many years for multiple different projects around my home. Their level of expertise and professionalism has impressed me every time. Examples of services Swan has provided: installed mini-split AC system, installed in-floor radiant heat system, replaced boiler and water heater, and basic/emergency services. They have been prompt and effective at solving technical issues (even complicated ones) every time. I have had the most encounters with Zane, Adam, and Chris and they have all been a joy to work with! I highly recommend Swan to anyone looking for plumbing, heating, or air services.

Robin Coleman

2 years ago

Shane was professional and did a great job with my my winter system check! Even maintenance drained my water heater. So far I have been very impressed with Swan since they first installed my awesome steam humidifier! 👍🏻

Robin Valdez

2 years ago

Leo was right on time during the time I scheduled, he was very professional and courteous. He got right to the work and Leo also provided education as he was going through the work which I appreciated. He was efficient and observed all COVID-19 recommendations. I would not hesitate to have Leo back if his services are needed. Thanks so much!

Carl Zulauf

2 years ago

First called Swan when my relatively new AC stopped working. Quickly diagnosed the problem as a broken contactor and worked with me to set up a service plan to avoid a large service fee for that first visit. Small monthly fee with regular inspections, great service, and piece of mind really makes owning my home much easier. Thanks, Swan!

Heather Raine

7 years ago

Originally we called Swan Plumbing, Heating & Air of Denver to fix our furnace when our heat went out. A Swan tech fixed it very nicely, but then when he came back to clean the furnace, he discovered that the motor was shot. Much to our dismay, we had to install a whole new HVAC system. Swan sent out Walt to perform the installation. Although he took 3 days to complete the job, it was done correctly and thoroughly. Walt really showed attention to detail and went above and beyond what was expected. Like all Swan technicians, he wore booties over his shoes and put protective plastic over our carpeting. He really took his time in explaining our new system, as well, and answered our questions. During the entire project, he was also very professional and personable. We have been working with Swan for the past year and a half, and Walt is one of the best.

Bethany Dickerman

6 years ago

I just had a new furnace and AC installed by the professionals at Swan Plumbing & Heating, and every single person who worked at my home was unfailingly polite, friendly, neat/clean, and kept me well informed. I was so impressed by their professionalism and hard work. I would HIGHLY recommend this company to others! I would like to especially thank Drilon, Jordan, and Jerry for their excellent customer service.

Daniel O'Connor

3 years ago

Swan is THE BEST! Jon P, specifically, came out to help with a leak and was super informative. He provided an array of options to resolve, including a self-repair option with some guidance.Swan is always great, we've been using them for 2 years now and have ALWAYS had a wonderful technician educate and help us.10/10. Such wow. 100% A+!

Barbie Bell

4 years ago

Adam and the team from Swan Plumbing and Heating were great to work with throughout a whole installation process this past week. From the moment the decision was made, this company started delivering equipment, scheduling workers and even started working on the project that same day. They installed an entire new furnace/AC system. It was a big decision and a big investment but they made it easy. They worked hard over two days, answered all my questions and helped me figure out payment options. I would recommend this company with out hesitation. Adam was so pleasant.

Jimmy Thornton

2 years ago

I recently had to replace the boiler in my house. I am very happy with Zane, and the rest of the team at Swan. Everyone that worked on the project was always on time, and the office always let me know via text that they were on their way to my house.Zane in particular took great pride in his work, and it showed. He made sure that the boiler was installed properly, and that his work looked professional. As we talked, he reassured me that the particular boiler that I was having installed was a great choice for my particular environment. I would not hesitate to have Zane work on any of my heating projects.Thanks Zane and team for a job well done.PS. A shout out also goes to Drillon who was the first technician to come out, and worked with me on getting a quote for the work to be done. He was also very professional and helpful.

Jackie Wade

4 years ago

Both times I've called SWAN I've had a good experience. They were able to schedule a timely service call and quick turn around for repairs. Staff (technicians and in office) were very friendly, explained very clearly my options and gave me a fair price for repairs. The service fee was the lowest I found after calling around 4 other companies and they use that towards the repair cost. 1 year price guarantee was very reassuring and I haven't had any problems with my furnace replacement or water heater problem yet. Will use again and recommend!

Andre Dion

7 years ago

I am so glad I called Swan Plumbing and Heating to service my AC--all the reviews I read before I scheduled my service with them were true. Adam V was knowledgeable, courteous and friendly. He explained everything thoroughly, and told me things I can do to keep my unit functioning well as long as possible.Swan's Club is a fantastic deal for regular maintenance and emergency services--we will no longer wonder who to call for our plumbing needs.Thank you Adam.Kim and Andre Dion

Mike M

4 years ago

Ron came out to my house after I had a drain back up issue in my basement. He was on time, honest, and knowledgeable about the problem and what needed to be done. He suggested the different options that Swan has in order to get this issue resolved in a timely manner. I would highly recommend Ron to be your technician if you have any plumbing issues.

Gary Wilson

5 years ago

I called Swan Heating and Plumbing for a water leak problem. Having been a club member for the last year, I was hoping for a fairly fast response. I was extremely happy when Jon called me within 15 minutes, having received a radio call from his office. Not only that but he was at our home no more than 15 minutes later. After carefully examining the problem areas we knew wall/s had to opened in order to positively confirm the source. I said I would do that that evening. Jon was back at our home early the next morning and confirmed the leak source, replaced two section of tubing and and tested everything. Done and done right.I am very happy with Jon's work and the professionalism he and his company demonstrated. I will call Swan Heating and Plumbing again. Jon gets five stars in my book.*****

Mike Lane

3 years ago

In the late summer of 2018 I had Swan put in two new furnaces and A/C units because mine were worn out. I have a complicated arrangement and situation, and their guys got me the right equipment. Since then they've had to come out a few times to tweak things because of my complicate arrangement, but they've done so willingly, quickly and cost free. All companies make have errors and oversights from time to time, but the best companies own up to it, and fix it in the manner Swan has. I very much appreciate the way they've handled it and am therefore a very satisfied customer. Five stars guys, especially for Tyler's technical expertise and customer service! I appreciate it.

Marion Lockwood

3 years ago

Jeremi was respectful, professional, and friendly. He showed up at my door wearing a face mask and put on shoe covers when he entered my home. He identified the issue going on with my plumbing and took care of it accordingly. One of my close friends, Helen W. referred me to Swan and she spoke highly of them. I now see why and am considering signing up for their monthly Club membership. Impressive customer service! Thanks Swan & Jeremi! 👍

Jason Poppenger

6 years ago

Our kitchen drain line once again needed to be cleaned out. Having a couple of recent, not-so-positive experiences with other companies, we decided to compare online reviews and went with Swan. Scheduling was simple and they were at our house within two hours. Detlef did an exceptional job; very professional, knowledgeable, polite and clean. In fact, this is the first plumbing company we've used that delivered such a high level of service. Would not hesitate to use them again.

George Wasyluka

7 years ago

Tyler arrived promptly and was friendly and professional to myself and the property owners. He conducted a thorough inspection and service of the HVAC explaining what he had done and what his recommendations were. We were all impressed with his knowledge and expertise. He went out of his way to make sure we were satisfied and that we fully understood his recommendations. I will definitely request him for my next service and I fully recommend Swan for anyone's HVAC needs. They have provided me with excellent sales and service for a number of years.

Martha Lageschulte

a year ago

They arrived on time and were very professional and friendly. They did a great job and were finished in 40 minutes. Definitely will be calling Swan for future plumbing issues!

Greg Storbakken

2 months ago

Very Professional, Courteous and Through. My new go to for these services.

Janice Newberry

2 years ago

Jon Miller arrived for swan at 1:00 pm. Broken water heater about 8-9 yrs old. JM left me Vm at 1:22 pm. I missed call. Returned his call at 1:40 pm.he said it’s cause I don’t clean unit so it’s broken. He told me likely due to “dirty unit” i owed $279 for him to clean pilot light but he didn’t know if would last 2 days or a year. I asked for full story. I didn’t agree to any repair cost of $279 or a ore authorization for that high beyond $30 fee to come out. It seemed exorbitant. When I questioned this he became agitated and said he didn’t have all day and didn’t have more time. He asked me how much I wanted to pay. I said I had no idea. He said how is $99. I said i don’t know why you are upset at me and rushing me. I am trying to understand and will pay. I hope the rest of your day goes better. The entire thing was shady. Talked with tenants. Rentor’s told me he was weird, on-site for 13 minutes. Hired another plumber tonight who came out and found faulty plastic gas valve leaking water and diagnosed quickly. It’s under warranty for a known issue and we are ordering part.I don’t want to blame swan since they had good reviews. But my experience was unprofessional, shady and felt treated poorly as a customer. I had to hire and pay for a legitimate, honest 2nd plumber Zippy Plumber. Call Joey. I would not refer anyone to swan from my personal experience.

Rondi Kirby

10 months ago

Jon Showed up when scheduled and was very friendly. I have worked with Jon over the past several years and it's nice to have someone that is familiar to me and knows my neighborhood and how the sewer system works around here.
Very happy with his service!!

Barb Crawford

8 years ago

Our plumbing problem was taken care of by Zane from Swan Heating, Cooling and Plumbing. I am a long time customer of Swan Heating and Air, but this was the first plumbing issue they have taken care of. From the first call to Candace, to the moment Zane left our house, I cannot say enough about their professionalism, friendliness, and competency! Zane was very thorough in explaining what he needed to do, and then showing us what and how he repaired the problem.Before I realized Swan had added Plumbing to their repertoire, I had called a very large plumbing company. Not only did it take three phone transfers to eventually talk to the “right” person, they wanted $99 upfront to even schedule an appointment to give me an estimate. I find it very difficult to deal with a lot of these “corporate run” businesses in the Denver Metro Area.That’s why I much prefer to work with a family owned business, AND the best part is you soon become a part of that family! Thank you Andy, Candace & Zane for providing a very stress-free, affordable, and genuinely pleasant repair experience! I recommend Swan wholeheartedly.

Donna Crespin

5 years ago

John came and gave me an estimate and he was very helpful and friendly. The tech guys Adam and Zane were very professional and knowledgeable.
The unexpected expense was made easier due to the awesome service provided by Swan.

Aaron Davis

3 years ago

Tyler is one of Swan's repair guys, and he was immensely helpful with fixing our water heater. He arrived in PPE, took a look, got to work, and was very up front and informative with what he found and what to do moving forward. It was nice having a trustworthy person to communicate with to further us towards what was best for my family and our house instead of what's best for a company's pocketbook. Thanks, Tyler.

Terri Auerbach

4 years ago

I had already reviewed Swan before so will leave that previous review but now must add to it! Ron and Detlef came out to fix a backed up pipe from a very old house. They worked SO HARD, (don't know how they did it) cleaned up and were a pleasure to have in my house. I'm so grateful to them. We are VERY devoted Swan customers and SO appreciative to their hard work and wonderful attitudes! Ron came out the other day and i loved his work ethic and would always hope for his help in the future IF I need it!. Good man! Thank you, Ron and Detlef!!!We called after hours and received a return call the next morning at 7:01. They had Drilon out to our home by 10 am and we had a new boiler installed to replace within 2 days. Couldn't be happier with everyone involved from start to finish. When Chris came out for a walk through when all work was done, we were just as happy with him and are so glad we used Swan and would recommend everyone who works at Swan ... 100%!

Fara Sneddon

2 years ago

We had a water pipe freeze and burst in a very tricky and hard-to-access part of our exterior wall. The first plumbing company we called came out and found the burst pipe, but they wouldn’t come back to fix it. I called Swan, and they had Sean out to me the very next day. Sean was able to tell me exactly what we’d need to do to to open up access to the pipe with the least amount of damage to drywall, outdoor siding, and/or structural beams. We got the wall opened up (far less difficult and expensive than we had imagined, thanks to Sean’s great access idea), and Sean came over the very next weekday and fixed our burst pipe. He’s friendly, knowledgeable, and easy to work with. We couldn’t be happier!

Stu Parker

3 years ago

Jon has been very helpful throughout my plumbing experience. I had to go through 4-5 different visits to hopefully get things right in our crawl space. From having the main shutoff in the wrong location, having a leak in the crawl space when I questioned our water bill, to a leaking faucet. (This was all done by another plumber, not Jon). Jon was very apologetic and said he would make sure to make things right. After our visit today I feel very confident that everything is working properly. Thank you Jon!!

Kate Steffen

a year ago

Shane O'Brien performed an air conditioner tune-up today as part of my Service Club Membership. He was a pleasure to work with, assisting with reprogramming my thermostat, in addition to checking the air conditioning system and cleaning the condenser. I appreciated his patience and willingness to educate! (6/27/22)

Dave Koon

3 years ago

Adam the installer of the new furnace and relocation of the hot water heater did a good job. He went the extra effort to work with my time schedule and worked late to finish the job the same day. There was some communication issue regarding coming back to replace a duct pipe and who was to call and reschedule the work to be done. Needed to make clear so customer wasn't expecting him to show up next day and took extra couple days.The whole project past both permit reviews and am happy with new furnace and how project turned out.

Jeannine Horan

a year ago

Did a great job in a timely manner! Been using the company fire the last 5 years. First time Leo came. He took the time to be sure everything was checked and worked. Took the time to explain everything and answer my multitude of questions. He's an asset to the company. Great guy.

Lisa Brown

a year ago

From first phone call to completion of call, the customer service was great. My tech, Drillon, was friendly, competent and informative. I appreciate that he presented his explanations and suggestions without the “aggressive upsell” I’ve experienced with other companies.

Allison Sweetman

6 years ago

Excellent customer service experience working with Swan Plumbing and specifically Service Pro, Jeremi. He was able to fix the leaking tub fixture and took the time to explain why these things break. He also took extra care to inspect the pipe to make sure it wasn't damaged. Attention to detail was taken. I feel confident in his abilities and look forward to working with Swan Plumbing for my heating and cooling maintenance.

Simon Foot

6 years ago

Swan Plumbing provide fantastic service!Swan's technicians arrived right on time, with a courtesy phone call when they were on their way. They took time to explain everything they found, their plan on how to fix the issue, and all costs were explained and agreed to up front. When the work began additional problems were found, but were all fixed to the highest standards, at no cost beyond the initial estimate.I have absolutely no hesitation in recommending Swan Plumbing & Heating for a fast, thorough and stress free experience!

Nina Kirk

2 years ago

Very pleased with the service from Swan Plumbing. Our tankless hot water heater abruptly began making loud noises every time the hot water was turned on. When I called for an appointment I was scheduled the next day. John, from Swan Plumbing, arrived on time and thoroughly explained the problem and fixed it in a very reasonable timeframe. John also took care of a very slow drain in one of my bathroom sinks.I signed up for Club Membership Benefits that I believe are very reasonably priced. Now Swan Plumbing will be contacting me in the spring and fall for heat a dca checkups, as well as annually flushing the tankless water heater.

Scott H

4 years ago

Had an old furnace not igniting and dead AC. Called Swan they were able to get to me in a couple hours and replaced both units quickly efficiently and were a great to deal with. Sam on the phone and John the tech were both very knowledgeable and professional. Totally recommend Swan for any HVAC issues you have.

Rob Seifert

3 years ago

We have been using Swan for a couple of years now for routine maintenance for our AC and heat. Their technicians are always very thorough and take the time to explain everything they see. Great value, for sure.

Teresa Wendelburg

11 months ago

We are more than pleased with this company! Tyler was very knowledgeable and honest with his diagnosis of our A/C issue. His professionalism was top notch! Thank you Tyler!

Becca Wilson

5 years ago

Swan plumbing and heating is by far the best ! I have used their services for plumbing and electrical work and I've been impressed both times. They surpassed the expectations of customer service and made sure I was happy before completing the job. The employees were friendly and knowledgeable. I highly recommend them!

Raffaele Lilge

3 years ago

Jed came out to service my AC as it wasn't running particularly well. He was very knowledgeable answering my questions and thoroughly explaining everything in his evaluation of the system. Additionally Jed was extremely professional in his work, very clean, organized, and even turned off the basement lights when he was finished. AC is up and running great!

Evan Jones

a year ago

John came over to check why my AC wasn't working. He had a great attitude, and explained everything clearly to me while showing me readings on my AC unit and my furnace. He gave me several different options for courses of action I could take, and I chose to replace my AC and Furnace. TJ and Ricardo did an excellent job of installing everything, laid down walking mats, and took really good care of my place. They explained clearly everything they did and showed me how to work my new thermostat. I was able to get a reasonable payment plan set up, and the whole process from inspection to taking out the old units and installing the new happened over the course of one day! Amazing!

Nathan Barnes

a year ago

Swan is the only HVAC company I will use. They are accessible, professional, always on-time and get the job done right. Highly recommend!!

Carol Cheung

4 years ago

Jon was very knowledgeable and shared tips on what we could fix and how to save money. He was very courteous and respectful (wearing plastic over the shoes so our house stayed cleaned). Our main water valve got fixed as well as adjustment of the pressure which was causing leaks in the plumbing, thanks!

Charles Memmer

10 months ago

Swan Plumbing is exceptional!! Shane is an excellent communicator, shared his game plan, went to work, did super work!!

Mark Andres

4 years ago

Jon Miller arrived well within the window promised. He was very courteous and helpful. He had the problem with the disposal fixed promptly, and he even chose options to help me save money. Wow! I would highly recommend Swan Plumbing and Heating AND Jon Miller.

Scott Peitsmeyer

5 years ago

I called about routine maintenance on our AC and furnace. They offered a very good deal and were able to get us on the schedule very quickly. The technician, Jeremi, showed up on time and did a great job. He explained everything that was going on and how to help keep our system in good working order. Very professional, courteous and friendly.

Justin Pawlak

5 years ago

Excellent experience from initial consult to job completion. Jon M. was a total pro. Fantastic customer service and communication throughout the job. I would highly recommend Jon and the Swan team he had on site to replace our water main.

Leticia Bradshaw

2 years ago

Replaced water heater. Chris and Spencer arrived early. They were very courteous and professional. They did a Great job. I have peace of mind with choosing Swan Plumbing, Heating & Air of Denver.

Timothy Johnson

3 years ago

Swan Plumbing and Heating installed our high efficiency furnace and water heater in 2008. They have stood behind their installation and products all these years. The blower motor went out and they were there immediately to install a new one and get the A/C back up and running. Ricardo and Jerry were very courteous, explained everything they were doing, and quick. Swan is my go to choice.

Jennifer Lally

5 years ago

Swan Heating & Plumbing is the best! Every one of their technicians is friendly and goes above and beyond with their service. John came out today as part of my annual service plan to check on my AC, and also checked on the sinks and drains, and troubleshot (including finding a missing necklace down a drain). He was awesome!

Connor games

a year ago

Great service, professional staff and completed job efficiently. Our service provider, Moe, was very professional actually arriving 3 hours earlier which was perfect. He explained everything that was to be done to get our furnace running properly and showed us the issues. Any questions we had , Moe took the time to answer and make sure we understood.

Randy Somermeyer

5 years ago

I had Spencer come out from Swan Plumbing for the annual heat and AC checkup. He was complete and cleaned things up well. I am always curious about these units and I hung around. Spencer entertained my questions while getting the job well done. We had someone else install the furnace many years ago and he commented on how well they did. Between that any my maintenance, he gave a clean bill of health. There was no hard sell on other items. I stapled his card with my receipt for next time. Sometimes you never know what to expect on these inspections, I am good with these guys.

Ryan Mascarenhas

11 months ago

Very professional and informative representative who took his time to orient me to the systems and show me potential trouble areas. I appreciated his honesty and attention to detail and he was not rushed.

Lisa McDonald

2 years ago

TJ and Jared did a great job installing our new furnace and AC. They were both very professional and took time to answer all our questions and explain as aspects of the new system. The installation is very professionally done. Great attention to detail.

Brian Millen

a year ago

Blake at Swan was great. We joined their membership program and today was the first AC unit visit/tuneup. Thanks.

Judy Henson

2 years ago

Shane arrived right on time & was extremely polite. He walked me through the details of the maintenance process which helped me understand the system much better. I highly recommend SWAN & appreciate Shane's attention to detail & customer service.

John Wilber

a year ago

John quickly identified the problem, implemented the fix, and adjusted the furnace to accomodate the changes. Since Swan did the installation, there was no charge to correct the ducting issue. They stand behind their work!

Chris Hines

a year ago

This place is top notch and would highly recommend for your next HVAC repair/installation. From the start, John (Initial tech) to TJ (installer) to Scott (electrician), the process was seamless and smooth. These guys definitely know what they're doing.

Marilyn Meverden

4 years ago

Ron was the best! Great service, great price. Ron was helpful and professional. He gave me tips for keeping my drain clean and was very personable! I will spread the word about Swan!

James Dorsey

a year ago

We have a yearly maintenance plan with Swan. Our technician Shane arrived on time an performed our annual heating maintenance on our furnace and humidifier. He is always professional, polite and knowledgeable and takes the time to explain the work he did on our furnace. I reccomend you use Swan for your plumbing, heating and air conditioning needs.

Tyler Fox

10 months ago

Shane was super helpful it showing me the ins and outs of the furnace and AC unit at our new home. He showed me some helpful tips, and things to look out for. Thank you!

Joe Cinderella

4 years ago

I contacted Swan for a tankless water heater flush. When scheduling the appointment, Melissa mentioned the Club Membership program. I asked to stick with the initial service only, but to have the service technician explain the program during the tankless service. The service technician, Leo, was incredibly thorough explaining the different inspections offered by Swan, and the potential defects the inspections can detect. Overall, I was very impressed with Leo's level of expertise and felt confident in the assessment he delivered at the end of the inspection and service.

Christina Henson

5 years ago

I have consistently been impressed by the staff of Swan. Eric, most recently, was incredible. Spent a time ensuring that I understood what his evaluation entailed. I can't say enough about the service and expertise of this business. I recommend without reservations!

Robert Meglen

2 years ago

Ricardo, a.k.a.Batman, is incredible! Not only is he a very professional and highly knowledgeable tech. He was also efficient and had a uniformly pleasant personality. In years of dealing with other home intalations, this was the most pleasant and satisfying. I truly appreciate Tim also. He was very accommodating to my desire to keep my costs down and was able to get me a price I can afford. I will definitely use Swan again! Really good people. I'm very pleased indeed.

Don Casias

2 years ago

Great experience with Swan. Jon is very helpful and knowledgeable. He offered solutions and was consultative. They offered a fair price and did a timely install.

noah thrope

4 years ago

Ron was great, very thorough and took the time to explain things well, he did a great job and was very friendly. I wish SWAN had told me it was going to be multiple visits, one to assess issue, one for plumber to fix problem, and a different visit for them to scope the drain. 3 different appointments....just hard.

Karen

2 years ago

Jeremi was great! He was timely, professional, explained things and was so friendly! I cannot recommend Swan enough- I’ve worked with them a few times and have always been very happy! Excellent service!

Amy Ouellette

7 years ago

Tyler was incredibly patient and informative while responding to issues I was having with my air conditioning unit. He provided me with a large amount of information about possible repairs or replacements, and even made note of some plumbing fixes that could be done that I was unaware of being an issue. I would definitely recommend Swan and Tyler's expertise is most of the reason why.

Captain Catseye

2 years ago

Leo did a GREAT job flushing our tankless water heater. Handled a rather complicated process professionally. Double-checking work and explaining some of the particulars. Leo is the type of tech you hope for—-Knowledgeable, experienced, gives the project the amount of time and attention that it should have to be done right. Trustworthy, Works with integrity.

Kym O'Meara

5 years ago

Jon and the team at Swan did a great job on a headache of a sewer line issue we needed repaired immediately. They were professional, clean and most importantly quick - as we did not have the luxury of time with a baby due any minute. The whole team who came in - David, Eduardo, Todd, Gorge and Detlif - were great to work with. The dog even approved.

Ken Harper

3 years ago

Recently I made a quick trip Salt Lake to Denver. My Daughters furnace was not working and a cold snap was pending. She called Swan Plumbing and Heating. the service was excellent. The Tech Drilon Doda arrived exactly as scheduled, He was professional, diagnosed and resolved the problem quickly, I found him to be trust worthy and honest. I am 77 and dealt with many plumbing and heating companies and Swan is one of the best if not the best I have ever worked with.

Amanda Doty

4 years ago

Swan is a fantastic company. I’ve been dealing with them for years now for general maintenance of our plumbing and HVAC systems, as well as new installations of an A/C system and a new water heater. They’ve always provided the best customer service and they have reasonable prices.

Jeff H

3 years ago

Moe showed up on time despite the cold snowy day, put covers on his shoes and proceeded to checkout my furnace for an issue I had been experiencing. He was thorough, informative and knowledgeable about the issues I was seeing. The issue was not resolved but I asked for a replacement furnace just for possible replacement. He provided all the material I needed and wrote a proposal. At this time I have not made a decision on replacing the furnace. I was pleased with the evaluation I received from Swan.

Karen Dominguez

a year ago

Although Jeremi was great, after speaking to him I decided to save some $$ and have a family member help me with the repairs needed (new toilet, flange, connector). However I will call them again if I need any work done that I can't do myself!

Rhett Newbold

8 years ago

Awful. We bought a Heat Pump in 2006. We have had to have it serviced 3 times this summer and fall. We get sent from the Denver Office to Ft. Collins. We get told we have to call the other office for service and nobody will call us back. The tech this summer did not know what he was doing with the heat pump. Said he would call back that day to replace an expensive valve (not knowing it was under warranty). I called and asked to speak with the owner, Tim Swan. I got his voicemail. I left a detailed message about being charged a trip fee of $50 for something under warranty. He called his tech back standing right in front of me , but has not returned my call in 6 days.Since this call he continues to send a Ft. Collins tech even though we are in Denver's service region. When we have called to address the issue of where we live and what we are asking for which is the same tech who serviced our unit, all we get is the lip service of we will take care of you'. To the tune of trip charges, DO NOT USE! Once our warranty is up, we will use a more reputable company.

Jeff Stroh

2 years ago

The team from Swan Plumbing and Heating could not have been better. Tyler (1) diagnosed the problem with our( very old) air conditioner (2) took a great deal of time to explain our options for a new air conditioner and furnace, and educated us in the process. Installation from Adam, Zane and Arthur went flawlessly over a two-day period. A big job that they did with professionalism. All of them were not only polite and friendly, they really know their business. I would recommend this Company to anyone.

Janny Arbaugh

6 years ago

I really appreciated the great same-day service provided by Chris H, Swan Plumbing & Heating's technician today. I made an appointment to get an estimate on the water heater replacement, and expected to make another appointment for the installation. But Chris came prepared with all the equipment needed, and replaced our leaking water heater in a very efficient manner within about 2 hours.

Brian Buyaki

2 years ago

I am in need of replacing the air conditioning and furnace at my residence. John provided a 2nd opinion with excellent points to consider as I am looking for a fair price and service. Swan meets both categories well. I have two other business providing bids Swan at this moment is the clear leader.

Christopher Austin

11 months ago

Jeremy was so so helpful! He took the time to explain what he was doing and why! He was personable and was very courteous during all oft he services and explained some potential services needed in the future! BIG fan of SWAN!

Alicia Gutierrez

2 years ago

Darwin showed up right on time today. He was quick and professional. He also gave me recommendations and what to keep an eye on. No big surprises and love that they maintenance it 2x per year to make sure we are at full functionality or summer and winter!!Prev visit- Today was a snowy day and expected the technician to not show...which I wouldn’t blame him. Not only did he make it, Jeremi came with a smile on his face as he was in traffic forever! He was very thorough and explained to me how my furnace works and answered all my questions (and my 4 year old’s too!) I recommend Jeremi and Swan Plumbing and heating to anyone! I will definitely be calling them for my A/C tune up! Fair pricing and all around great customer service!Ps. You know Jeremi was great because my dog wanted to leave with him! 😂

Mikel Hottendorf

3 years ago

Finally found a plumbing and heating company with excellent customer service and great morals! Moe was extremely personable and a subject matter expert in his trade! He was so easy to talk to and makes sure you understand the process of repairs and services. I truly appreciated this communication and because of it felt confident in the process. Thanks Moe!

Natalie Russell

4 years ago

We had Ron out for a drain cleaning and he did a great job, very efficient, nice and professional. Very reasonably priced and he gave us some great advice for maintaining the health of our pipes. Will use again!

Lynn Lonzanida

2 years ago

Shane has been very professional. He asked how I was and we had a very pleasant conversation. It is nice have someone who not only know his job but also treat customers respectfully.

Angie Scott

5 years ago

I'm a first time customer using a Money Mailer coupon for $68 for a clogged drain. Swan sent James, our serviceman, out on the same day as my call. He was very friendly as well as efficient. I would definitely use their plumbing service again.

David S

2 years ago

They tried to get me to upgrade and reinstall half my HVAC system for a duct leak. I took care of the issue myself in two hours + 40 minutes on YouTube. $170 at the hardware store vs $16,000 they wanted. What a joke!!Be very careful with this company! They have good service/smart techs but they over charge and over sell. I’ve had work done from other companies for 50% less and they did just as good as Swan ever has.

Patricia Wise

4 years ago

John M came out to my house to look at a leak. He did a quality assessment and explained what needed to be done and went over different options. He thoroughly explained the procedure and the option of swans payment plan options. I will do business w Swan again as John was an excellent representative of the company.

Jennifer Bradley

5 years ago

Quick to respond, incredibly professional! Jon explained the different options thoroughly for replacing my water heater and gave me the best recommendation on what would meet my needs. He also recommended services to help me with the damages that occurred with my leaking water heater. ABSOLUTELY recommend these guys!

Cinthia P

a year ago

Came in early and was extremely nice right off the bat! Aided in our AC repair. Overall, was informing us what was occurring and did a price adjustment for us ( which he didn’t have to do but he did!!) so we are blessed he did. Thank you!!

Andrew Dixon

3 years ago

John Knight was my plumber and he was able to diagnose the reason for our clogged shower drain and quickly and efficiently make the repair. He took the time to explain to me what the problem is so I understood the work he was completing. The price was great too!

Adam Wolters

a year ago

Jeremi just did my spring service and was very helpful in answering all my questions and making recommendations about what I should and shouldn't worry about farther down the road. Very professional and more thorough than previous service techs I've had.

Kim Bacon

4 years ago

Ron was great. He arrived on time and is very knowledgeable! Ron gave me a lot of information to help avoid clogged drains in the future. When you call to make an appointment they will give estimated pricing. Highly recommended!!

Linda Brown

5 years ago

Chris and Adam from Swan Plumbing & Heating installed a new hot water heater in our home in Arvada today. They arrived on time and told me what they planned to do. They worked quickly and efficiently, and were done in about an hour's time. They showed me the work that they had done and explained the various features of the new heater. They cleaned up after themselves. I appreciated their efficiency, knowledge and courtesy.

Adam Zandman

3 years ago

The folks at Swan were amazing and incredibly helpful in a stressful time of need. We had a sewer line flood in the basement so called Swan in the morning and they got Jeremi out here later that day. Jeremi was on time, extremely professional, knowledgeable and went above and beyond the call of duty as he helped clean up the mess. In addition, he realized how critical it was to get a sewer scope expert to our home asap so he called in on our behalf to schedule a scope for first thing Monday morning. For my first experience with Swan I was very happy with the experience. Thank you!

M E

4 years ago

Prompt and professional is a great way to describe Chris of SWAN Plumbing, Heating & Air. He arrived before our schedule appointment and was able to diagnose and fix our issue within the hour. SWAN has a low diagnostic rate compared to other companies and service was just excellent all around. Thanks again and we'll be using you when we next need plumbing assistance.

Jennifer Nunn

3 years ago

Our service man Chris did a fantastic job repairing our kitchen sink shutoff valves. He was so nice and answered all our questions. I called the company before noon and they had an estimator out by 1 pm and a service man out by 3 pm to do the repairs. 10 gold stars

Becky Betteridge

a year ago

Very happy with the professionalism and work quality. My kitchen sink clog/leaky pipes/broken garbage disposal was fixed/replaced and everything is working great. Thanks!

Kay Green

a year ago

Swan Plumbing gave us a fair estimate for sewer line replacement. They did a quick great replacement job.

Harvey

2 years ago

Jeremi Arrellanez helped at my home with a clogged sewer line and also checked my in home plumbing. He is professional, kind, skilled and ever so patient with multiple concerns and questions that I had. Jeremi is truly one of the best practitioners I have had in my home and I would recommend him highly.

Jeff Thompson

a year ago

Always great service from Swan's experienced technicians. Jeremi was very helpful and educational in getting our A/C tuned up for Summer.

Lisa Sahli

a year ago

Gabe was friendly, professional and worked really hard to clear a grease clogged drain I inherited in a house I purchased recently. He arrived on time, was careful not to make a mess, and got things working again.

Christine Collins

2 years ago

Our furnace failed overnight during negative temperatures. Of course it did. Swan answered the phone as soon as I called, I was not put on hold, I spoke to a rep right away. They arrived two hours after my call to assess the failure. We scheduled repairs for the next day. Our technician, Ricardo, arrived on time, removed our old furnace and installed a new unit. He worked long hours, was communicative, and did an amazing job. We assumed we would be without heat another night, but stayed until the work was done. He had to place the new furnace two feet back from the old footprint, he had to install a lot of new ductwork, and a new thermostat. Ricardo explained everything and answered all of our questions patiently. I was truly impressed with Ricardo and the work. Our dusty old furnace closet is clean, the furnace is in a much more functional location, and the ductwork looks nice. It's ductwork, who cares right? But Ricardo cared and now not only is our ductwork installed well, the new configuration is much better, and it looks great too. Thank you to all the members of the Swan team!

Erin Coughlin

5 years ago

I had a fantastic experience with Swan. Our garbage disposal broke, and Jeremi fixed it in probably less than ten minutes. Jeremi was so professional, friendly, and very knowledgeable. It was easy to schedule an appointment- I called on Friday afternoon and they were able to schedule me for the next day. They text and send a photo of your technician, which gave me peace of mind (I’ve hired some creeps off of craigslist before, you never know who you just gave your home address to...). Melissa with scheduling was very proactive and gave me a call to let me know they were running late, which I absolutely appreciated. Most plumbers show up three hours late without any warning, in my experience. Swan has a cool program that’s $15 for emergency appointments, annual tune ups on ac/furnace/plumbing inspection, and it comes with a good discount on products and what not. So, that’s pretty cool, right? We’ll definitely use Swan again. Thanks, Jeremi!

Rebecca M

8 years ago

My entire experience with Swan Heating and Air of Denver was exceptional. The guys I initially spoke with to explain my plumbing/heating issues and schedule an appointment were very professional. The technician, John W., also provided exceptional service. He was early for appointment, put shoe covers on without being asked, and was extremely attentive to my plumbing/heating issues. I was particularly happy he put shoe covers on without me asking because almost all technicians I've worked with in the past were inconsiderate of my home, messy, and would track dirt throughout my house. John was also extremely patient with me and took the time complete a thorough inspection and explain the issues in a manner that I could understand without making me feel stupid. I would highly recommend this group for addressing your plumbing and heating needs.

Matthew LeBauer

3 years ago

Melissa was very flexible and patient in scheduling with me. Shane was very helpful in teaching me about our systems, how to take good care of them, and was meticulous in cleaning and maintaining it. He was patient with all my questions.

co

2 years ago

Oh my lord, Chris Hoffman and his team member were very responsive, kind and helped us right away. Everyone in this company i talked to is super nice and they are good at their job too. Problem solved in a few minutes. Definately going to call them if things happens in the future. Thank you guys.

Jonathon Cavitt

2 years ago

A consumer has myriad choices when it comes to purchasing HVAC and plumbing equipment for their home. The reason I recommend Swan is because their level of professionalism and responsiveness is above and beyond. In 2019, I purchased a furnace, AC, and tankless water heater from Swan. From triage of my existing equipment, to sales, to installation and operation of my new uint(s), EVERY member of the Swan team—from office personnel to service technicians—was professional and extremely accommodating to my request. This was a very major purchase for me, and they treated it as such. EVERY time I called for ANYTHING regarding the installation and equipment operation, I was met with courteous, knowledgeable, and (most importantly) rapid response to my needs. In an industry where any company can acquire, install, and maintain pretty much any equipment you want, Swan’s level of customer service is what sets them apart. I would highly recommend them as a source for selection of new equipment, maintenance on existing equipment, and for all of your HVAC/plumbing needs. Their level of professionalism, responsiveness, and attention to detail is a very rare thing these days—you cannot go wrong with them.

Lindsy Edmundson

7 years ago

Drilon our Service Pro was nothing shy of amazing! He was thorough, neat, and extremely informative to me about my A/C and Furnace units. If you're looking for quality and honesty, he's your guy. Thank you for great work! We will be using you again!

mike lafferty

3 years ago

Swan has always been responsive and professional. Highly recommended. Most recently - their technician, Shane, was very patient with my 7 year old son who had a million questions about the HVAC system

Debbie Marquez

3 years ago

We hired Swan for a check up on our heater and air conditioner. Leo showed up and did a wonderful job. He explained everything to us and answered all our questions. We will definitely use Swan for all our future needs and will request Leo.

Greg Meyers

3 years ago

We have a problem: Writing reviews takes effort and I am not interested in wasting my time. I am not happy with Swan and think it's important that I let others know of the bad experience I had with the company.My furnace had failed - a bad secondary heat exchanger from a high-end Carrier Infinity system. When Swan came to my house to examine the issue, I was told that my 12-year old system was out of warranty and that I would need to pay for the parts plus labor to get it back running. Certainly an option... However, I was also explained that my system has a 12-15 year useful lifespan so if I were to replace the bad part, I would be throwing good money after bad because it's likely that in a few years I would have to replace the entire system. I thought about it and decided to replace the system - not an easy decision but because I had no warranty it seemed like the better way to go. While I was at it, I was told the coil above the furnace (for the A/C) was also bad and it needed replaced. I agreed to do that too.I was told by the Swan rep that the Carrier systems are simply bad products; they replace them every day and therefore only sell other brands - notably Amana. Not educated in the furnace arena, I accepted the commentary since the rep spoke with certainty and authority. Swan comes with a price match guarantee as well as satisfactions guarantee and thus I was okay to proceed. Fast forward - the installation occurred and that part was flawless - professional and complete.Here is the problem: I called three HVAC dealers after the install and every one of them told me that my Carrier system had a 20-year warranty on the heat exchangers and that I would likely only needed to pay for labor to replace that warrantied part. Moreover, the coil (for the A/C) very likely was not bad, based on the condition of it - and that all coils will show some rust - the exact reason Swan told me mine was bad. Three other companies told me I should expect 20-25 years from the Carrier system I was told would likely soon die. The problem is that Swan already removed my original system and thus I was out $10,500 for a new system I did not need.I was given two other quotes and for the same system that Swan charged me $10,500, I was quoted $7,450 and $7,700. With that alone I would have asked for the price match, but because Swan did not even offer to investigate whether my original system was under warranty (assuming they didn't know), I called them to have them completely remove the new system and fully refund me.I went with another HVAC dealer who provided me a far superior system for less than I was charged from Swan.I write this negative review because all of the reviews I saw online for Swan - including the Better Business Bureau - made me feel that everything was above board. I'm here to tell you that it's buyer beware - I did not need to replace a system that was under warranty, but because Swan (as the professional / expert) mislead me, I was operating at a complete disadvantage.Make sure you do your due diligence and have others provide you quotes before you commit. Swan caused me to spend a good deal of money that I did not need to. Very unprofessional.

Laura Belitz

4 years ago

Working with Jon was fantastic. He was highly knowledgable and conveyed a sense of honesty and integrity. When I contacted him with a concern he responded quickly and was able to allay my concerns as some complications arose.Detlef was our service tech. His work was impeccable. Working closely with Jon, he researched the problem and implemented a successful solution. He was very personable and worked diligently to complete the job. He also left our home exactly as he found it.I have already recommended Swan Plumbing and Jon and Detlef to friends because of my confidence in their ability to get the job done quickly, efficiently and at the best cost! I will definitely be calling Swan for all my future plumbing needs! Thanks Jon, Detlef and Swan Plumbing!

Kelsey Marzolf (Pebbles)

2 years ago

They were very responsive, having a service technician out to my house in just a few hours! Then after ordering a new furnace and water heater, they dropped off all the equipment needed for the install and some space heaters within 2 hours! I highly recommend SWAN.

Lori Wolfe

4 years ago

Moe and Detlef went above and beyond my expectations with my recent furnace, A/C and water heater installation. Moe was professional immediately when he visited my home to discuss my options. He was very knowledgeable about all of SWAN's products and services, and he was able to answer all of my questions with confidence. When Detlef and Moe worked on my installation, I was impressed by how focused they were on their work and doing everything perfectly. They worked long hours to make sure that everything was completed in a timely fashion on according to my scheduling constraints. They treated my home with respect which was much appreciated. I am super happy with what Moe and Detlef did for me, and I highly recommend them without reservation.

Teryl Lawson

a year ago

Jared did a wonderful job of inspecting & trouble shooting my entire system and repairing my AC unit. I was extremely pleased with his friendly & professional service to me!

LuAnn Penfold

5 years ago

The service provided was outstanding. Every employee was professional and courteous from the office staff to the technicians that worked on my new installations. I will gladly use Swan Plumbing and Heating again. Special thanks to Walt, Zane and John the lead technicians as well as their assistants – Tyler, Jordan, Jeremi and Jerry. Drilion thanks for your initial evaluation and assistance in choosing what direction to go. Gene and Candice thank you for keeping in touch with me as to when the technicians would arrive.Each time I have service these people treat me very well. Thanks Melissa, Zane and Adams.

Stacey Mandel

a year ago

Swan comes through again! Tyler was professional, courteous and extremely knowledgeable. I would highly recommend Swan and their crew for all plumbing, heating and cooling. Thank you!

Lav H.

4 years ago

Jon Miller helped me with my hot water heater and provided a custom assessment of my situation that was tailored to my needs. I really appreciate that he was able to share his expertise and educate me throughout the whole process to help me save money in the future. I highly recommend this employee and company!

Tony Rossiter

3 years ago

They were quick to come out and save us from the heat when our a/c went out. Jeremi was friendly and very knowledgeable and I felt very confident about the work he did. We will definitely be using Swan again!

Kathy Michl

3 years ago

Last year they installed a new heating and air conditioning system for us. It has been an awesome improvement to our home. It is more efficient and has saved us money by doing a better job with lower energy usage. They came out this year to check things out and as expected, did a great job !!

Andrew McClure

4 years ago

Swan Heating and plumbing was professional, and honest. They assessed my mothers HVAC system told her it could be fixed(most would not do so) then offered to replacing correct installation errors in the prior install and for bellow market pricing all with in a day. They also kept me in the loop on pricing units and a detailed break down of the pricing. Honesty is the hallmark of a company who will last. You wont regret hiring them. Thanks Andy and team!

mandi kluza

4 years ago

Ron was great. He was respectful and explained everything in a manner I could understand. He cleaned up the area and was friendly. I have had many bad experiences in the past so I appreciate a good experience. I would definitely recommend Swan plumbing.

Kevin Capra

5 years ago

We were having issues with our air conditioner, and John Waters came out and did an amazing job. He walked me through all the things I was doing incorrectly and got it up and running again in no time. When the air conditioner and heater go out for good, I will certainly call Swan and ask for John specifically, because I trust him to tell me the truth.

Rachel Lucas

a year ago

Working with Swan is always a great experience; working with Jeremi A is even better. Jeremi was great at focusing on the source of the issue and going at it from the easiest direction. Thanks for resolving our issue quickly and making it easy.

Adam Weisz

a year ago

Leo was super helpful. Service call ended up being simple issue but Leo explained what was going on and some steps I could take to stay ahead of future issues. Problem solved and I learned a bit about plumbing.

Mike Roig

3 years ago

Drilon - hands down the best service professional we've ever worked with.Found the problem right away. Stayed and tested the furnace a several times to ensure that it was working properly and offered to mount the new thermostat for us. We really appreciated that. Drilon deserves a lot of credit, because of his personality and professionalism Swan Plumbing and Heating will always be the company we'll call in the future.

Dustin Treick

4 years ago

Ron with Swan Plumbing and Heating was great. His honesty with my plumbing issue was delivered in an organized, detailed and empathetic way. He did all he could do for me and made many suggestions in how to move forward. I highly recommend Ron.

Susan Tooley

7 years ago

Thank you for sending Jordan to install my furnace. He was very professional and courteous. He took the time necessary to make sure everything was installed correctly and wanted to make sure the installation would be up to code when he was finished. He made sure my questions were answered, when I had them and made sure everything was clean and neat when he was finished. Thank you, Jordan, for your great service!

SANDRA BELCHER

6 years ago

My first contact, Melissa was very friendly and helpful. I was a bit apprehensive because it was Saturday and my heat was totally out at the time. I had someone on the way within a very short time. When the technician arrived, Spencer was very knowledgeable and explained everything very well. He was quick and efficient. I really appreciated his service.

Meg Turner

a year ago

Shane was on time and professional as usual! He wore shoe covers. He was very friendly and thorough; checked my furnace and flushed my water heater, changed the filter on the AC. He also did a quick consultation about ways to keep the upper floor of my home cooler.

Autumn Moran

2 years ago

Shane was knowledgeable and professional. And maintained
COVID protocols and safety precautions. I appreciated his prompt arrival and leaving the environment clean after he completed the maintenance on the furnace and water heater. Thank you!

David “SD, super dave” Haston

4 years ago

From the call to Gene to the service from Detlef, I'm very satisfied with my new water heater installation, also thanks to Spencer, who originally came out to service my old water heater and made the suggestion for a new one, along with an estimate.From the first call to Gene, I'm now assured that all of my HVAC & plumbing needs will be taken care of quickly, efficiently and cost effectively! Thanks Swan, I'm very happy with my choice!

Evan Bernstein

2 years ago

Jon diagnosed the issue quickly and provided me with a fix, as well as ways to diagnose future issues. I was able to get my appointment the same day I called, which is always a great thing when there's a leak! We're very happy we called Swan!

Alexandra Roacho

2 years ago

Leo was great! Scheduling was easy and he showed up on time and did what he needed to while explaining issues he saw. I’d 100% schedule with swan again and request Leo as our tech

Jeff Cohn

2 years ago

TJ, Jared from SWAN provided the best customer service I have ever experienced. Based on a previous recommendation, I scheduled a furnace performance upgrade involving the installation of a new air return, air filter housing and much more. The service was to be performed because I was advised I had a dirty interior coil in the furnace. This is a major job involving moving the furnace and associated piping.After TJ and Jared completely removed the furnace they saw the interior coil of the furnace was not dirty and was functioning properly. They recommended not doing the performance package and did not charge me anything for three hours of hard work. In addition, TJ installed a new safety switch and replaced the flexible gas line, again all at no charge. I commend SWAN for giving honest service that went far and above my expectations!

Mike Mishell

2 years ago

I have been a customer of Swan for 5 years. I moved into a house that had a 30 year old furnace and air conditioning unit which were original to the home. They replaced them both with modern high efficiency equipment that has been great! I also had them come out and install a whole house humidifier last year. The equipment they sell is top notch, their service technicians are professional, polite, and good at their jobs, and Swan stands behind everything that they sell. I recently had a component of the furnace fail and they were out here the same day to take care of the issue - under warranty. I can't recommend them highly enough!

Russell Baker

a year ago

Moe Elmunaier diagnosed our HVAC system and recommended an entirely new system. He took the time to show me the issues in my current system and explain in detail the problems. Detlef Johnson performed the installation. Both men were professional and courteous and extremely knowledgeable regarding heating and air conditioning. Detlef is polite, hardworking and dedicated to quality workmanship. This is apparent from the work he performed on this very involved installation and from the work he's done on our home in the past. I highly recommend both these men and their work. Swan Plumbing/HVAC is fortunate to have such fine and dedicated men representing their company. --Russ

Ardythe Phillips

a month ago

Chris/plumber always very thorough and knowledgeable

colleen thumm

4 years ago

Moe was excellent: He showed, as he explained the numerous scenarios to me re: broken AC, short and long term options, and considered, cost effective opinion. He also explained, and showed related issues. He seemed to really understand what he was talking about. I will be using Swan to repair and replace, and service AC/furnace in the future, and have already recommended him.

Ben Murphy

3 years ago

Overall great experience. Quote process was quick, easy, and on the spot. Patient and willing to answer all my questions. They had a 10% off special if you bought day of quote, which we went for, as well as a price match guarantee. Installation was same day, complete in about 4 hours, and was very well done.

Jonathan Duong, CFA, CFP

7 years ago

I called Swan to do a furnace and A/C check and tune-up at our home. To be honest, my view is that most HVAC companies offer deals on checks/tune-ups primarily as a sales opportunity. Thus, I'm always a bit skeptical of any recommendations that they might make during the service. Nonetheless, I think it's worthwhile to have a pro do a check, give me their thoughts, and then I can research what they are proposing before I agree to have any further services performed. The only time I run into an issue is if a company is pushy, aggressive, or using alarmist tactics to try to do a hard-sell. Long story short, I had no such experience with our tech Drilon, who was as professional as they come. He arrived during the service window, was happy to have me accompany him throughout the process, and walked me through what he was doing and what he was seeing as he completed the check. He did make some recommendations to do a thorough cleaning/overhaul on the furnace, as he noticed some rust and other deposits as well as a temperature rise that was at the high end of the manufacturer's recommendations. Given the age of the furnace, I think this is a reasonable recommendation and plan to do some research before calling Swan to come out again. Having not worked with Swan on anything more than a check/tune-up, I can only speak to that. However, for the price, I think they did a good job and were not hard-selling me or trying to alarm me into thinking the furnace needed to be outright replaced.

Susan VanMeter

2 years ago

Drilon came to service our furnace, which was struggling to keep up with Colorado’s winter temperatures. He was very friendly and did a great job getting things running smoothly again. I recommend this company to anyone in need of a furnace tune up.

DiAnna Heatwole

a year ago

Jeremi and Ricardo installed a new water heater for us. They were friendly and professional and did a great job with the install. We are always very happy with the service from the folks at Swan.

D Olson

4 years ago

I called Swan Heating about a furnace issue. Tyler was the technician and he did a super job on finding the issue and fixing it. He is extremely knowledgable. I read that Swan had good reviews online and hoped I would find out how good they were. My expectations were surpassed. Thank you, Tyler and Swan.

Melanie Mitchell

3 years ago

Super company having installed a brand new furnace, tankless water heater and air conditioner in my home. We had an 'interesting' boiler room, so the team had to work hard and use initiative to get it all set up. They did an amazing job and the team worked SO hard. This was an interesting job and I was impressed at their problem solving, and we ended up with not only an efficient replacement to our old 'work horse' but also a greatly overhauled and improved boiler room set up. Replacing a furnace is not on anyone's 'top things to spend money on' but hey, if you need one, I recommend Swan to do the job. Their employees appear genuinely happy to work there are polite and happy to share their knowledge and what they are working on. Team work at its finest.

Rick Moody

7 years ago

After 12 years in our new home, we noticed the hot water was beginning to run short during showers/baths. Our next door neighbor had their hot water heater fail catastrophically on them earlier in 2015, causing a flood in their basement, and knowing that the homes are the same age, we weren't shocked when ours started having problems. I found Swan on the Internet, but they had a great gal, Candace, who answered my call and advised she could have a technician out the next morning by 9. We got a follow-up call that evening to confirm the appointment, and our technician arrived right on time. Within 3 hours our water heater had been replaced and the old one removed...back in business. Both Dillon and Chris were super professional, courteous, and considerate and we are very happy with the job they did. Thank you, Swan!

Kyle Williams

4 years ago

Ron saved us and couldn’t be more happy with his service! Another company wanted $7000 to replace our sewer line. Ron came out and cleaned it and got us back up and working for almost nothing. This company and Ron are amazing and I can’t recommend them enough!!! Saved us a ton of money and also gave us tips on maintenance so we don’t have an issue in the future

Susan Bergkamp

3 years ago

Chris Hoffman was very personable and professional . He completed the job effectively and efficiently including a thorough cleanup. I was very pleased with the job and the fact that Swan matched a lower price that I was quoted from another company.

Stuck in the Seventies

5 years ago

The events began with a phone call from my 85 years young Mom that she had water in her basement. I live out in Westminster but told her I would be out to Aurora to see where the leak was coming from.At first I thought it was her water heater. But when I ran the water in the basement sink and water was coming up from the floor drain I ruled out the water heater. Called Swan and in 1 1/2 hours James arrived.He quickly diagnosed the water zone was the kitchen and basement drain and the central drain was not the issue. As he rotor out the line and then brought it back in, his cable was caked with a black, gooey substance.James then explained kitchen waste had blocked the line but he had cleared it and then ran several tests with the sink full of hot water to bull wash the drain. This helped clear the gunk he had broken up and insured it would be flowing properly.It may of been the 1st drain clean in almost 50 years!!Good response and even better service from James. Job well done!! My Mom is happy!

Pamela Kinner

6 years ago

I have received service from Jeremi, Spencer, Chris H, Tyler in my home recently. Everything was done very well and everyone is so professional.Gene and the office staff are very kind and helpful. I have enjoyed using your company now and in the past. My house is being sold and i will recommend your service to the new owners.Thank You for all your help.

sara fuentes

10 months ago

Shane was thorough and explained everything about the furnace checkup to me. Even showed me pictures. Unfortunately, I am going to have to pay some more money for some repairs, but it is much better than getting a whole new system.

Rachel Emmer

4 years ago

Swan Plumbing Heating and Air is very customer service centric. The office does a great job communicating what services they can provide and at what cost, as well as exactly when someone will arrive at your home. Jeremi our service tech was SO friendly and took the time to explain everything in simple terms and also went through our very old house with us and pointed out other areas that may give us problems and what our options would be to fix them. Will definitely be calling them for all of our future heating and plumbing needs!

Marcia B

3 years ago

Definitely recommend Swan Plumbing and Heating. They got here fast (A/C went out in the middle of summer heat!), fast and fair with their quote. Jeison and TJ were our service pros and they were wonderful to work with; very polite and professional. Not to mention they cleaned up after they were done. I will definitely use Swan for all our future plumbing, heating, and A/C needs.

Corrinn jolly

4 years ago

I was very impressed with Swan. I called because my furnace was not working. Within an hour Drilon was at my house. He was respectful of my home-wore shoe covers. He thoroughly evaluated the furnace and explained everything he was testing. I was very impressed. I will definitely call Swan again for all our HVAC needs. If I could give Drilon more stars I would.

Lawrence Seidl

2 years ago

Shane was awesome. We had not used SWAN before and now we are a believer.
Leo was precise in his work, articulate in his explanations, and his communication was superb. He is a five star professional.

Kathryn Halasi

6 years ago

Great service and wonderful customer service! I would recommend them to anyone! Had an old system (almost 20 years old) they explained what was going on and walked me through what was going on. They were very knowledgeable. They gave me a variety of options as well as laying out the pros and cons of each option. I ended up getting s new system and couldn't be happier with the system and installation. They even have good financing and warranties. Thanks Swan and team ( Jordan, Jerry, and Drilon)! 😃

Jake Hauserman

2 years ago

Swan has always had fantastic service for me! Every time I have call the customer service on the phone and the techs who came out have been great. Recently Drilon came out to assess a hot water issue and give a quote for a new one. Drilon was amazing! He quickly diagnosed my issue and was able answer all my questinos and get me the quote I needed. Wonderful job! Thank you Drilon!! I will be calling Swan for all my HVAC and sewer line needs.

Timothy King

4 years ago

Jeison was very professional, knowledgeable, efficient and personable. Everyone that came to my house for my tankless water heater installation was fantastic. I really appreciate the great personal service. I would definitely recommend Swan fir any of your plumbing or HVAC needs.

Ladonna Griego

2 years ago

Shane was very professional and answered all my questions. He made me feel very comfortable and I would recommend him and Swan Plumbing Heating and Air. Their club program is a great value and peace of mind.

Mason Martinez

4 years ago

No doubt Swan Plumbing, Heating & Air is the best company you can use for any HVAC issue you’re experiencing in Denver! Tyler was incredibly friendly, helpful and honest, providing me with a lot of useful information about my system.Everyone I worked with at Swan was very friendly and professional and their services are incredibly affordable. I will definitely plan on calling them next time I need help with my HVAC!

Anna Crocker

a year ago

The technician, Leo, was knowledgeable an efficient. He services our furnace and tankless after heater and hudmidifier. He also repaired our new drains in the master bathroom. We are members with Swann Plumbing so there was no charge (we pay a monthly fee) for the furnace, water heater and hudmidifier. The bathroom drains were also no charge as he corrected the connection under the sink. We are so pleased with Swann Plumbing and highly recommend them. Their technicians are excellent and very knowledgeable. It is a pleasure to do business with them.

Molly Bevan

5 years ago

Extremely professional and prompt every step of the way. Great team who helped replace our entire AC/Heating system (which included 2 units) in less than 2 days! Highly recommend this quality company who provided immediate solutions and were able to act quickly. Thank you, Swan!

Ted Morris

6 years ago

My experience with Swan was great. Dealer was right on time, friendly and he even let me watch him work. He then gave me great advice on how to best make sure the drain won't clog again. All in all, I highly recommend Swan and Detlef.

Kelly Elizabeth

2 years ago

Swan is the most professional construction company out there. Solid craftsmanship. 7/10 HVAC companies I called turned down the replacement of my furnace, replacing my hot water heater with tankless and adding AC (complicated 115-year old, tiny home). They were the only company to offer a decent warranty, too. Extremely easy to communicate with (they send text reminders and bios on the workers before arriving). Staff wears button-down tucked in shirts, masks, and foot booties. All staff is extremely knowledgeable and will take the time to explain anything to you, even if you don't understand this stuff at all. They may be a little more expensive than others, but worth it. Plus our Xcel bill went way down, too.

megan elsensohn

4 years ago

They called to reschedule my hvac tech 20 min after he was supposed to arrive. I had also scheduled a plumber. The plumber quoted me a hefty amount for a simple job and I found another company that's doing it for half the price of the quote. I had scheduled with Swan because of the low fee for an estimate and good reviews but it was just too expensive.

Jes

2 years ago

We were having boiler problems and they got a tech out right away. Tyler was awesome. Super knowledgeable, got the job done in a short amount of time. Would definitely recommend Swan!

Richard Benson

5 years ago

This is the second time Spencer has done maintenance service at the house. Just like last time, he was super courteous, clear about any issues or options and left the workspace clean. Also nice to have the same person perform the services as he remembered details about previous maintenance very well... Been very fortunate to have him as the service pro!

Michael Angiolillo

a year ago

Swan is very thorough and reasonable. Jeremy was professional, personable and had good attention to detail and answered all my questions.

Stephanie I. Scott

2 years ago

Shane did a great job today, he ran diagnostics on our furnace and also took a look at and fixed our leaking kitchen sink. He arrived on-time, was very professional and problem solved quickly. Thank you, Shane!

Jay O'Meara

5 years ago

Swan has been a lifesaver since we moved into our home a few months ago.We had a lot of quotes for A/C units, but not only was Swan's the best, they were the most courteous and most knowledgeable. John walked us through our options, and once we were comfortable, booked us same day installation.Since then we've had Swan come out to work on our boiler and crawl space drain. Detlef dug out our rotted drain and replaced it quickly and did a great job. He also liked my car, which is a huge plus.We use these guys for everything. Can't say enough about them.

Karyn White

a year ago

Tyler found our high humidity problem in about 10 minutes. He was thorough, knowledgeable, friendly, professional, informative and helpful.

Kasey Enzminger

5 years ago

After feeling slighted by many other contractors, I was hesitant to call another. I told James my hesitation and he treated me with necessary kid gloves. I expected their $68 coupon to clear my drain would actually end up costing a fortune but much to my surprise, it really was only$68!!Thank you James for being so gentle and honest. I would recommend him for a top employee award and this company as being a rare breed of contractors that aren't looking to rip off people that trust them to be honest.Thanks so much!Kasey

Jerry Carroll

3 years ago

John Waters came to our home to check out the humidifier settings that was installed with the furnace . While he was here, he suspected that our water pressure was high...his suspensions were correct with a reading of 120. Thankfully he determined the cause and recommended a fix. He also determined that our 8 year old box store water heater was severely damaged as a result of high water pressure as well as usage over time. Chris Hoffman installed the new water heater and replace the water valve. Chris was very prompt, courteous, and displayed skilled workmanship. We are relieved that John caught the problem and got it fixed before we suffered further damage. I would... and have recommended Swan to my friends and neighbors...We feel like we have purchased top of the line equipment and received excellent installation of all items. Thank you Swan!

John Chapman

a year ago

Now from Swan Heating and Plumbing performed annual furnace inspection and did a very good job. He is outgoing, knowledgeable, and very professional. He worked steadily and efficiently. I have come to expect this from Swan servicing.

Uriel Ramirez

a year ago

Moe was professional in being honest about our old AC unit. Gave us a great price and booked us really quick for our new AC Install

Mandi Glauser

2 years ago

John waters politely inspected and gave me an estimate on installing AC. John was honest and upfront about cost and had extensive knowledge and experience. While inspecting my furnace to see if adding was an option he found code violations and a gas leak. And brought another technician TJ out right away. TJ was also polite friendly and did quick efficient work. The problem was fixed within 2 hrs. Heating, electrical, and plumbing is stressful for homeowners but Swans makes it easy and will work around your schedule. Thank you for your help.

Noah Teitelbaum

2 years ago

Swan came out and serviced my split AC and cleaned out my sewer line and scoped it. They are honest. There were various opportunities for them to tell me I needed to spend a bunch of money and they never did. The guys that came out were professional and friendly. I'll be using them going forward.

Eric Brunson

7 years ago

Swan replaced our outdoor unit and fixed the improper installation of the furnace. They did a great, fast job of the installation/upgrade. Tyler M. came out to go over some concerns we had with the performance of the unit. He found the problem immediately (a clogged filter we weren't aware of) and took his time to fully explain options for improving the air circulation in the house. We can see the difference in cooling on the same day and hope to improve it even more with his suggestions. 100% satisfied, you can't go wrong with these guys.

Reagan Passant

4 years ago

Fantastic customer service. I purchased a new air conditioning unit and furnace from Swan in March. Not only was their price better than all of the competitors we met with (we received quotes from 4 other companies), but the customer service went far beyond reasonable expectations. Everyone I spoke with, especially Melissa and Corrie, was incredibly helpful, patient and friendly. There was a little bit of confusion during the rebate process with Xcel, but in customer service, these things happen. For one to exemplify what good customer service is, it doesn't mean that confusions or miscommunications never happen (we're all human after all) - it means that when they do happen, the company does everything they can to make it right. And that's exactly what Swan did, AND THEN SOME. They are quickly responsive every time you need anything, they are there to answer your questions, and never make you feel like an inconvenience. I wish we had more companies in all industries that followed the lead of Swan Plumbing, Heating & Air of Denver. Thank you!

Melissa McKelvey

7 years ago

Great Experience always with Swan Plumbing and Heating. Great technician Tyler M. helped us out tremendously. Found the problem and was able to fix it. Had to make a second trip due to the part had to be ordered. Tyler came out a second time and repaired the problem piece. Arrived on time! Great service.

Albert Rojas

a year ago

Jeremi did a fantastic job in conducting our annual AC maintenance. He was thorough, friendly, went above and beyond, and answered all of my questions. Great job, Jeremi!!

Ted Swan

3 years ago

Swan Heating and Plumbing was able to respond very quickly to request for help! The Technician was friendly, efficient, and solved the issue in no time. He also came with mask and all other necessary safety precautions for the current COVID situation.

Jamie Hagen

11 months ago

Blake did a great job, was informative, on time, fast and professional. Would highly recommend SWAN and will use again.

Jordan Query

4 years ago

Tyler was a helpful and knowledgeable service pro. It was a relief to have heat again after the immediate help of Swan Plumbing. We will use them for all of our HVAC issues going forward and recommend them highly.

Norah Breen

5 years ago

Ron was very friendly and helpful! It was immediately clear that he had an extensive history in the business and was very knowledgeable. He gave me tips for future ways to save and keep the integrity and longevity of my appliances.

Kevin Schweiss

5 years ago

Great service. Scheduled a diagnostic appointment for them to show up between 9 and 11 and Tyler showed up at 9 sharp. He was friendly, helpful, and got the job done quickly and left me with working AC! Would highly recommend based on my experience.

Lindsay Andersen

5 years ago

This was my first time calling or using Swan even though I have heard of them before and they were great! Fast, friendly service and I truly enjoyed learning and going through my options with my technician. Ask for Ron- he is fantastic!

Jordan Jacob

2 years ago

I've used Swan for many years including AC, furnace and water heater replacement. Their staff is always prompt and professional, and Shane was no exception. Great service!

Diana Vader

4 years ago

John Waters was really good. He was patient when I asked questions and was very thorough with his inspection and tune-up of our furnace. He discovered a filter in an odd place that was causing the furnace to run inefficiently. And made an adjustment to the CFM. We will be much warmer this winter.I will be calling Swan Plumbing & Heating for future tune-ups, water heater, & plumbing needs.

Louisa Kraft

5 years ago

Ron Griego did an excellent job, got here a little early (I was called ahead to make sure it was ok). Very thorough in explaining what he was doing to our laundry room floor drain, and the limitations, as well as what would be the next step. Also in checking that our sewer drain isn't affected. Very clean snaking machine, the whole appearance of the van, contact with the company, very professional and friendly. Will definitely use this company again for any plumbing issues, and probably heating, as well.

Casey Berggren

11 months ago

Jeremi performed my annual A/C system tune up and did a great job talking through what was going on with my system. He also provided information for long term system care. Jeremi and Swan always provide top notch service!

Britton Utterback

4 years ago

Jeremy from Swan came out Saturday (so happy weekend appts are available) to inspect and tune-up our furnace and drain our water heater. He was very professional and answered all of our questions. We have dealt with 5 other Plumbing and Heating outfits and Swan is by far the best!Thank you!

clifford roundtree

3 years ago

Thank you for installing our new furnace and now our hot water heater! My wife and I highly recommend anyone needing your services to CALL YOU! Friendly, highly professional and your work is completed in a timely manner. We also recommend your Club Membership for a worry free experience.

Nick Macera

7 years ago

What a great Positive Customer Experience ! Having managed many teams, I know how hard it is to find excellent people with the right attitude. The Swan team from beginning to finish does a fantastic job. The installers Jordan and Waltz did an excellent job on installation of our Heating, Air and Humidifier. At each step of the way they were considerate enough to inform me of their progress and upon completion a review of each device and how to manage it. Thanks for a great job well done !Dominic MaceraFormer CIO Samsonite Corporation

John Czosnyka

4 years ago

Ron was the best. Cleared my drain very quickly. He was very professional and knowledgeable about his work. Would highly recommend him and Swan plumbing.

Greg Slagle

4 years ago

I have used other Plumbing & Heating companies in the metro area, and always felt like I was put through the wringer. Not so with Swan Plumbing & Heating. From scheduling the appointment to finishing up the job, I felt that Swan and particularly Jon, wanted to help solve my problem and do it for a fair price. I have never felt this way after a plumber has left my home. I will never use another company for my plumbing and heating needs. Nice job, Guys! You have another customer for life.

Hanna Metcalf

2 years ago

Thank you for sending Tyler, a technician who knew exactly what he was doing! He stayed late to help us out with our furnace, was very polite and fast! Swan will be our first call when we need any help.

Scott Bonestell

7 years ago

Adam knows what he is doing and is personable (which is nice). He showed up on time, did his job and we went over the details thoroughly. He seems very honest and I appreciate his candor. I would certainly do business with him again and certainly would recommend him.

David Talavera

6 years ago

Very happy with the service from Drilon. He was punctual to the appointment, very knowledgeable but what stroke me the most is his honesty.My AC stopped working a couple of days ago. He came, checked inside as well as outside. He told me that everything looked just fine and that in these cases it is just a lose wire. He tighten up each wire and voila, he got my unit working again.I have heard numerous stories of companies that even when the unit is fixable they try selling you on an entire new furnace and AC, he told me I'm here to fix your unit if I can, the rest we can talk about in the future. THAT IS SO REFRESHING IF YOU ASK ME!!!

Stephen Meier

3 years ago

Ron just left here after clearing out my floor drain. Offered the base service which he believed would clear the clog and if that didn’t work the flush service. Good guy, friendly, and got the job done. Appreciate it very much. (Oh and got the company name from one of those in mail coupons packages) thanks guys.

Ryan Loechl

6 years ago

Excellent work from this company. Extremely high quality stuff. Spencer was my technician and his wealth of knowledge, patience and professionalism was exactly what you want when dealing with expensive HVAC systems. I will definitely call these guys again when needed.

JV

3 years ago

I was relieved when a tech like Drilon showed up. He was very respectful and up front about everything he was going to do. He troubleshooted the issue I was having with my furnace and never once attempted to embellish the issue. He figured out what was wrong in a short amount of time and addressed it. He also offered some helpful tips on how to maintain the unit. I'm glad I called Swan and received the help I needed. In the event I have any heating or AC issues in the future I will be sure to call Swan and request Drilon again. His professionalism and knowledge about HVAC was refreshing and impressive. A+ all around.

Debra Schulte

3 years ago

I could not ask for better service than what you have provided to my household. Tyler is great got here early, and was fast and efficient. Furnace was up and running in no time. Added benefit, he liked my cats. Thank you again and keep up the good work!

Nova Fong

2 years ago

Service technician arrived promptly and used all safety precautions. Explained my options with no pressure at all. Fantastic service! Took the time when done to show me how to use the thermostat and how to change the furnace filter. Thanks!!

Noel Vanier

5 years ago

Fast response, knowlegeable, offered system tailored to my needs, did not push a larger or more expensive option than required. The price was quite competitive with other companies. Installed a complete HVAC system the next day!!! The installation was very well done, and with care not to dirty the carpets. Both the technician and the installer were a pleasure to work with.

Thaddeus Gray

10 months ago

Shane came in and was professional and knowledgeable. He got my system back running better than ever.

Nicole Burke

2 years ago

This business texted me reminders of my appointment, sent me a picture of who would be coming to my house, and even showed up early. That is so rare in this business. Jeremi was thorough and professional. Can recommend. We ended up replacing our old HVAC system with them. They were early or on time everyday and finished ahead of schedule. They wore booties and masks the whole time, keeping our home clean and safe. Would strongly recommend if asked for a recommendation.

Nathan Williams

4 years ago

Jon Miller walked me through what was happening with my shower leak issues, and he was professional and courteous. I appreciate his time, and will use Swan services again if I have any heating, air, or plumbing needs. Thanks Jon!

Jon Griffin

10 months ago

Swan did an excellent job of installing an entire new boiler system. Professional service from start to finish.

Cynthia Bledsoe

6 years ago

Swan Plumbing & Heating is an excellent company! John Waters has worked with us for the past few years and we always appreciate his professionalism and expertise! John always takes the time to answer our questions and gives us important information about his service and system. Thank you John!

Randy Fox

5 years ago

Spencer was one of the most professional , and respectful , and knowledgeable tradesmen I have ever experienced. His knowledge was off the chart, We will look no farther then Shaw heating and air for our future needs. We so much appreciate their efforts to solve our air conditioning problems, and working us in there back logged schedule. Thank You, Randy Fox

Tony Gradishar

7 years ago

Adam was very professional, friendly and helpful. Swan set up an appointment immediately and meet all my needs. Adam is very knowledgeable and was able to help me problem solve. Pricing is very affordable I will highly recommend Swam to anyone who need assistance in plumbing or heating.

Robert Weiss

2 years ago

Wow!! They replaced my water heater and furnace, and worked with me to make sure everything was as hoped and then some. Way above my expectations, and really happy to make them part of my maintenance so it stays in great working order. They were able to move their locations so that I have more useable space in my utility room!!

Simeon Turner

4 years ago

Detlef did a great job getting our new water heater installed quickly, and cleanly. I was impressed with the attention he and the rest of the Swan team paid to making sure there wasn't dirt tracked in to the house or from the basement. Detlef was professional and accommodating, and we even left him at the house to do his work while we had an errand to run. He did a great job.

Kristen King

5 years ago

Jeison was excellent and very professional. He installed everything we needed faster than we expected and did a great job. Everyone at Swan is wonderful and we continue to use them again and again!

TE Stewatt

2 years ago

Work was done very professionally and he was very knowledgeable. Explained everything in detail. Every time we’ve used Swan we were very happy with their service.

stuart randow

6 years ago

John was on time and very professional. He walked me through all of my options and educated me about how a hot water heater works and the best options for saving money. He was straight forward and didn't waste my time. I would definitely recommend swan to my friends and family.

Daniel Hayward

3 years ago

Technician, Drilon, showed up in a timely fashion and was able to assess our furnace situation right away. His professionalism and knowledge was excellent. I believe Swan to be a reputable, reliable company!

Titox 3.14

5 months ago

Great heating repair job on a very cold day! Thanks Tyler Mautz!

Michele Weitzen

3 years ago

Very disappointed with Swan. I called on May 20 to make a simple AC/furnace tune up appointment. The first available was FOUR weeks out, on June 17. I was leaving for a vacation June 20, so even though I was waiting a long time, I made the appointment and didnt call someone else to get it done sooner.The afternoon before, around 3pm, I got my confirmation email and text. Great! At 645 that night, I got a call and a message that they need to delay the appointment by a week, they messed up their scheduling and couldnt accommodate my appointment that I made a month earlier. Of course I was leaving and could not reschedule ANOTHER week out, so I am now without this service for the summer thanks to their poor customer service.

Annette Schandl

2 years ago

Very professional! The company was able to send their team out within a few days, which I very much appreciated! I also got confirmation and reminder emails and text messages. I certainly highly recommend the company

Marty Gossenauer

a year ago

Moe was professional, knowledgeable and very helpful. He patiently answered all of my questions.
I would definitely use Swan again.

Brenda Juhasz

3 years ago

July 31,:2020 review:John inspected our AC again this year and, once again, was extremely professional. He didn't try to upsell us but helped us get the most out of the remainder of the life of our current system. We will definitely continue to use his services and plan to purchase a new unit from your company when the time comes. Thank you John!Steve and Brenda JuhaszPrevious review still valid:John educated me on heating and air conditioning considerations in general and specific to my house, as well. He validated it with data as he made recommendations. I had closed numerous vents which compromised the performance of my system. He was very professional, courteous and extremely knowledgeable. I will definitely use their services for my future HVAC needs.

Loraine Pino

2 years ago

I have a very old and dangerous furnace, John helped me find an affordable replacement. No hard sell, very understanding about my situation. I will definitely use Swan for my future needs and recommend them to others.

Jordan Hershbine

5 years ago

Honestly best vendor I have ever worked with. John W. Came out for a service check and had found multiple issues with the hvac in our home. We found other issues as well such as gas leaks and electrical issues and we had just bought the house. John was very courteous and understanding of additional work and added it to the order whilst letting me understand everything thing with it. He promised a 9am-11am window the next week and they deffinitely delivered by arriving at 845am promptly where I then met detlef who was also very courteous and helped answer any questions as well as a second tech, Adam whom too was extremely helpful. Overall best experience possible and deffinitely trust them for all our plumbing and hvac needs.

Yvonne Decker

5 years ago

Jon Miller with Swan Plumbing & Heating came to my home in Castle Rock to provide a scope on our sewer line. Jon is a very professional tech & did a super job scoping our line. He was very patient & kind in explaining what we were viewing & took the time to mark the line location at the house & where it tied into the city line. He stopped at a few locations & let me take pictures as I requested. I would recommend Jon & his company for any of your plumbing needs. Thanks Jon & good job.George & Yvonne

Season Hurd

5 years ago

Recently our furnace wasn't working during the first cold snap of the season. We've had it looked at previously by another company but I was hesitant to believe them that our heat exchanger was cracked as that's a common ploy to sell furnaces (and it worked well with no emission issues for a couple of years after that).Swan sent us Drilan. He SHOWED me the crack in our heat exchanger using a little camera. He explained how all the parts work, why we were seeing the symptoms we were, the technical documents about it, etc. He never once spoke down to me which is so refreshing. He helped us get financed for what we needed. He sat at my kitchen table for at least an hour hashing through all the possible scenarios and prices to get us the most that we could toward a future AC replacement as well as all of our current problems cleared up. I was so thankful because that will save us money in the long run when we can afford to do that work as well.Over the next 3 days we got to see Tyler and Walt to take out the old furnace and put in a new one respectively. I had absolutely no idea what an involved process it is and I respect the amount furnaces cost now! My husband and I marveled at how much attention to detail there was in Walt's construction and how much more sense the new configuration made.In addition to a new furnace, they cleaned the coil above it that joins the AC, did a ton of sprucing up on the AC unit, and cleared a blocked pipe in our basement that has been causing a flood with the AC unit's condenser. (About 5 gallons a day in the summer going into a bucket we were dumping. Yuck!) Now everything down there is as it should be. They probably saved our AC unit for another few years honestly.Many of the added services they did were bundled into the quote for essentially no cost. When they saw that something needed to be done, they did it instead of charging more or looking the other way. The previous company had propped our AC on bricks because ground settling had made it pull on the pipe. Swan literally replaced the foundation it was on and fixed all the plumbing and electrical issues to re-seat the unit properly again.Every day I saw them, somebody was going above and beyond for my family at a difficult time for us. Every person was a delight to talk to and very helpful in explaining what they were doing. They were even great with my kids. I told my husband that when Walt left the last time I kinda wanted to hug him but that would be weird. lolSomehow they turned a really crummy situation into a big plus for us. I was actually happy in the end because we got something our home needed, a great deal all around, and met honest service people. I would recommend them again and again!

Deb Willey

5 years ago

Tyler was awesome! He called when he was on his way. He was very professional and courtesy. He help me to understand everything he was doing. He answered all my questions! I hope all of your technicians are as professional as he is. I will stay with your company a long time! Thanks Tyler for being so easy to talk with!

Debbie Kramer

5 years ago

I had another washer flood over the weekend which is always a bigger problem than the washer. I knew what to do and not do because I worked with Ron in April. I called this morning and I was able to get a non-emergent appointment for this afternoon. Ron was again, professional, timely, clean and upfront about my plumbing situation. I hope to never have to need their service again but if I do, I will call Swan and ask for Ron.

Justin Canelas

4 years ago

Ron was great and not only fixed the issue, but also educated me on how to properly maintain the lines to prevent future hassles. He was on time, friendly, and I will definitely be using him and Swan again if we ever have future plumbing issues

Anthony Wilson

7 years ago

Walter was stupendous! He installed a new high-efficiency central air and furnace in my house. His master craftsmanship (artistry) and customer service are in a class of their own. From removing the old unit to all of the finishing touches, testing and review of operating the system, every detail was done in excess of what I could have imagine and I’m a Building Inspector. It was a very pleasant experience for me with only good surprises. I almost wish I had another house that needed a new central air and furnace. Thanks Walt!

Ruth Cowger

6 years ago

I could hardly believe the advertised special for a AC and furnace tune up....Spencer was my technician and he did an amazing job. Professional, knowledgeable, efficient, and polite. I would use Swan Plumbing and heating again and I will tell my friends about this company. Highly recommended!

Andrew Shum

10 months ago

Tyler came out to fix an electrical breaker issue. Since half of our tandem breaker went out, he gave us the option of replacing the breaker or simply moving it to the bottom half. Saved us money by just moving it. Highly recommend Tyler for your electrical needs.

JRD

4 years ago

SWAN was so helpful, professional and trustworthy. I would highly recommend them to anyone looking at replacing their AC, Furnace and/or water heaters. The staff was so friendly and informative. Jeison really knows his stuff!

Kirin Graphics

4 years ago

Tyler is always knowledgeable, funny and thorough. He identified the problem in less than 5 minutes, went to get the part and had our AC back up and running in less time than expected! We look forward to using Swan in the future for our needs.

Cecile Cohan

a year ago

This company installed 2 air conditioners 2 furnaces and an electronic humidifier 3 years ago. They maintain and service same. All efficiently, economically and pleasantly!!

Rosanna Racamato

3 years ago

Jon was extremely patient & honest explaining the process twice to replace my water heater. I was so comfortable that we are also replacing 2 toilets. I trusted Jons knowledge after spending over an hour with him! THANKS for your help!

Sheila Thunboe

a year ago

John Waters is consistently polite and professional! In addition to cleaning & checking my furnace, he re-lit my gas fireplace’s pilot light and showed me how to work the fireplace (installed earlier this year). Thanks for your help, John!

Nancy Denney

a year ago

Jeremy provided EXCELLENT care and customer service. He even removed the cottonwood dust from the filter! Always, excellent service from Swan. Best thing I ever did was call Swan Plumbing and Heating!

DudenaDog

4 years ago

John came out to my house today for an AC issue. He found it was a simple micro switch issue in less than 10 minutes after I explained the circumstances of the failure.I hope I don't get him in trouble but he didn't even charge me for the service call! A tip was in order at least for my silly error. Thanks John from Swan. Customer service is excellent from the initial phone call to letting John out the back gate...Cheers

JoLeigh Hennessy

3 years ago

We had Swan come out a few times to look at our air conditioner and Moe was always on time, courteous, and explained in great detail what was going on. We were given several options of how to proceed so we could best choose what fit our need at the time and budget.

Rosemary Keefe

5 years ago

Dan worked with me regarding finance, Gene patiently answered all my questions, John W tuned a/c, checked hot water heater and answered all my questions. Jeison & Oliver installed new hot water heater. Very professional, very thorough.
I highly recommend Swan Plumbing & Heating!

Mke Modiz

7 years ago

Andy did a great job of both fixing our problem and helping to educate my wife and I how how the system works and what went wrong. He also pointed out areas of concern that we need to address moving forward, but let us know that they didn't need to be addressed right now. Fortunately, only needed an electrical component and everything came back on line. Took care to not leave boot prints in the house and showed up on time. Very happy with result and will use again.

T Schu

a year ago

6/7/22Our SWAN technician Leo was very professional, courteous and thorough, and took the time to explain details to me that I was previously unaware of.This is just another example of why I continue to use SWAN time and time again, as they always send professionals similar to Leo who do an outstanding job!-Terry

Bryan Wingert

3 years ago

Chris replaced an aging gate valve on our water main with a ball valve. The work was done well, the area left squeaky clean, and Chris was very knowledgeable. He even answered a couple of questions unrelated to the project, including how to do a backflow valve repair myself. Only knock against Swan is that their price for the work was about double what others quoted, even with the member discount. I will have to think twice about having them come out for small jobs in the future.

Andrea Woodruff

8 years ago

I called Swan Heating and Air of Denver for help with a toilet that wasn't working properly. Drilon arrived on time, kept my home/work area clean, and explained what he was doing. Service was professional, efficient and affordable. Would use again and would recommend to others:-).

Tom Street

7 years ago

Tyler diagnosed the problem with our hot water heater in just a few minutes and gave us a brief description of the inspections and maintenance we could do ourselves. Very good value. We will continue to use Swan in the future.

Jeremy Rivera

4 years ago

Couldn't be more impressed by plumber/Plumbing company. We had Swan out to inspect a couple of our drains due to a recent odor. Instead of pushing his services on us, he gave us some helpful advice on how to possibly eradicate the problem without snaking the lines, since there wasn't any visible clogs. He told us to call Swan back if the problem continued which we will absolutely do. In a time where you never knwoo what you're going to get and trust is hard to come by, Swan has helped to renew my hope in calling on a local service company. It goes a long way. Thanks Ron!

Gibson Athletic

2 years ago

John Miller was on time, professional and great at explaining costs and services provided. This isn’t the first time I’ve used Swan and won’t be my last. Great job! Thanks.

Steven Mondragon

3 years ago

Drilon Doda was a great technician! He quickly diagnosed the problem with my A/C unit, helped me understand what needed to be done, and was very courteous. He wore slip-on covers over his boots each time he entered my home, and gave expert advice on how to maintain my system for years to come. Also, he was able to quickly book a follow-up for some additional work needed to be done on my A/C unit from a service technician. I highly recommend SWAN, and especially Drilon.

Chris Kellum

3 years ago

Jon from Swan came to give me a quote on replacing my 100 foot sewer line. It was the most competitive quote I got while still being reasonable. The work was completed quickly and efficiently and I only have good things to say about Swan!

Chris Wyatt

10 months ago

Leo was on time and as always did an excellent job. He explains everything and shows photos of his work. Leo is why I call Swan.

Kimberly Najera

4 years ago

I called swan plumbing and heating thinking that my toilet was backed up and it just happened that the handle was broken and Ron came out to fix it. He was on time and very efficient with the job. I would recommend this company to anyone that needs plumbing or heating work done.

Michelle Mendenhall

a year ago

Jeremi who was the tech was awesome and very professional! He got my AC unit back to working in no time. Very thankful to have AC again during this hot summer weather! Thank you!!

Susan Eckart

4 years ago

Chris H. Installed my new Hot water heater 10-15-18. He was great to talk with and he was finished in an hour and fifteen minutes. Wow, great service!! I need a paper copy of my receipt mailed to me and Gene said he would.

Glenn Good

a year ago

Shane was outstanding! Arrived on time, walked me through everything he did and why, and was efficient with time. Highly recommend him and Swan.

C M

3 years ago

Jon was great explaining the condition of my cast iron pipes and what we should do to maintain them. So glad that Swan offers scoping with the hydrojetting. It gives me a peace of mind being able to see the condition of the pipes. Thank you for being through with the job.

Ashley Reid

5 years ago

John was very professional! He took time to clearly explain to me the issues and all possible options. He didn't pressure me to make a snap decision or purchase. I would highly recommend Swan, and will use them in the future. Thank you John!

Susanne Cornado

4 years ago

I appreciate the prompt and courteous service that I received from Ron today. He was right on time, clear with my service options and cleaned up the area really nicely when he was done. He also gave me some great advice on other concerns that I had around the house. Great service, I will use them again.

Suzannah Heffernan

7 years ago

I could not have asked for a nicer technician to come to my home and spend 2 hours servicing and cleaning my HVAC unit. Zane was professional, friendly and patient with all my questions. He was thorough and I watched him meticulously clean all of the equipment. Fantastic service! I'll be a return customer for sure!

Elizabeth Yarnell

10 months ago

Tyler of Swan Heating is always prompt, respectful, and attentive to our h-vac maintenance. Detlef did a beautiful job installing our new water filter.

Christi Young

5 years ago

Detlef did a fantastic job today replacing our large AC unit and ensuring the new unit worked well with our existing furnace. Derlef was very professional, knowledgeable, good natured, and demonstrated a great work ethic. He patiently answered all of our questions, worked tirelessly on each of the aspects of the installation, and took great care to protect our floors, leaving the work areas spotless. We were very pleased with his service and will recommend him to others.

Steve R.

2 years ago

SWAN and it's employees, have time and again, proven to be timely, professional, and efficient. Recently my HVAC reached the end of it's lifespan, and I needed a complete system replacement. Jon wad able to acquire and schedule the replacement for the very next day. Oliver was able to complete the entire removal and disposal of the old HVAC, and the installation and testing of the new, and silent running, system in a single day. Thank you SWAN.

Gina Richman

4 years ago

Ron was very professional and informative. He took different steps to approach the toilet issue. He wasn’t rushing and he took the time to make sure everything was working properly before he left. I am very happy with the results and I would recommend Ron to anyone.

tim dreiling

11 months ago

Chris was very professional, did the repair in timely manner. He was great to deal with! i would recommend.-T

E Joseph

6 years ago

Jon came out after I called the company for a second opinion on a potential sewer pipe repair. I was very impressed with how precise he was in locating the exact spot underground where the issue was. I also now know EXACTLY where our iron pipe ends and clay pipe begins. Another company had previously come out and told us our pipe needed to be repaired in 2 places....one of which would involve digging through the basement floor. Watching with Jon as the camera went through the pipe, I saw the camera go under water in that spot under the house. Jon explained that it was just a tiny flat spot in the pipe and did not need to be repaired. I told him the previous guy said the bottom of the pipe was rotted out under the house and asked Jon if he was absolutely sure the pipe was really OK there. He told me he checked that spot under the house several times just to make sure there wasn't something he was missing and assured me it was nothing more than a tiny flat spot. Jon spent nearly 3 hours here figuring out exactly what needed to be done and making sure I understood it all. He also seemed to have all the patience n the world with any questions I had. This will definitely be my go-to company for any future plumbing issues.

Tim Grisham

10 months ago

Jon let me know when he was coming, came on time, and completed the work timely and at a very reasonable cost. Very thorough and professional.

Blake Wilson

2 years ago

Had the crew come in to fix a leaky sink for one of our tenants. Chris and Spenser were on time, professional, and delivered excellent service. Would absolutely recommend hiring them again.

Justin Fogle

3 years ago

Jeremi did a great job with our plumbing needs including giving advice. He was very good in giving both ideal and cost effective ideas for some possible projects I had in mind.

Tom Crowe

3 years ago

Leo was very thorough and meticulous. Reviewed entire system, showed me pictures of the reading and the components he checked.I would easily recommend Swan Plumbing and Heating as well as Leo to maintain my family members systems .

Cynthia Pesantez

2 years ago

This is a top notch team. They hear my concerns, explain everything, are open to my suggestions, and do good quality work. They’re prompt, polite, honest, and impeccably clean. Every technician brings his personality and expertise, and they are all friendly and responsive.

mike stewart

3 years ago

John was great! Fair price, fast, efficient, professional, friendly, and I'd use Swan again or recommend to anyone that asks.
Thanks Swan plumbing n Heating and John for your help!

Daryld Robinson

8 years ago

The following three Technicians Chris H, and Walt and Wally Z. are awesome. They came into my house and installed our furnace, AC and tank less water heater. They were professional, courteous and polite while conducting the installs. These gentlemen are welcomed in my house, as they went out of their way to ensure our SWAN experience was top notched. Thank you.

Eric Durland

4 years ago

Jon not only arrived right on time, but was a wealth of information regarding not just the leaky faucet that needed repair, but with all sorts of other issues that come with a 100 year old house. He did a good job; left us with estimates and will be getting back to us with additional answers.

Stacie Leigh Amaya

2 years ago

My furnace went out last week. What a huge stress! OMG!So, I had a guy from SWAN come out because it is a company with hugely positive ratings. I had already opened up the unit, including the electrical panel before the guy got there. When he arrived, he did not bring any tools or equipment in with him. The only thing he had was a binder with pricing lists in it. He looked at the unit with only his eyes (didn’t even bother to take out a multimeter or anything) for a total of maybe 30 seconds before proclaiming that it needed to be replaced. I had considered this possibility before he came out and had researched some pricing for a replacement unit. Of the multiple hits I looked at, I understood that my costs with install should be less than $3000 for a mobile home furnace. The guy told me it was going to be roughly $7000. He then ticked off all the potential problems for what could be wrong with the system while making it clear he would be doing zero diagnostic work. While he was perfectly polite, he was very pushy with the sales. When I balked at the price he quoted me he made up some bogus lie about how difficult mobile home furnaces were. He then pushed hard and heavy on the sales tactic trying to sell me a loan. When I made it clear that I was not going to agree to a $7000 debt on the spot without at least doing some further research, getting a second opinion, and checking with my bank on loan rates – only then did he start offering lower priced options. “Well, we could do a deep clean. A lot of times the dust will clog up the system and cause it to stop functioning – that will be $700. If that doesn’t work we can also look at replacing your computer control board – that will be $900. But, there is no guarantee that those will work. Plus with a unit this old, you probably have cracks in the barrel, and that is a real safety hazard.”I recognized this immediately as predatory sales tactics. Unwilling to do a diagnostic check, selling me the most expensive (and largely overpriced) option first, aggressively pushing in-house loan options (with 10% interest), and using scare tactics as a manipulation maneuver.I politely dismissed him and told him that I really needed to check with my own bank on a better loan rate. He left and I immediately hopped on YouTube and started watching how-to videos related to my specific furnace. In summary, it took me five days, a LOT of stress, much trial and error and some scraped up hands, but I fixed my own furnace. I did the deep clean, I inspected for barrel cracks, and I replaced 5 parts (ignitor, pressure switch, inducer motor, control board and thermostat). I have a fully functioning furnace. In addition to the time and stress, it only cost me $250. The computer control board that he wanted to charge me $900 for only cost $82 and took me 30 minutes to install. That is like 12 times the cost of the part. That is such a damn scam!

Luke Vesely

7 years ago

Service Tech Jeremi was excellent, timely, and went above and beyond. Fixed some issues on my water heater that another company improperly installed, unclogged a bathroom sink, performed furnace tune up, and gave me an estimate on some pipe work. Jeremi was professional the whole time, and his work speaks highly of the Swan team!

Kari Tewalt

2 years ago

John was extremely professional and knows his stuff! It's a big investment to purchase new AC & furnace units, and he gave me all the info I need to make a decision. I learned a lot from his visit today.

Melena Aragon

a year ago

I had a great experience with Swan they are very professional staff.. from the scheduling to the service..My drain issue was fix quickly and professionally. I will always call Swan.

Tracy Bauknecht

11 months ago

We have been using Swan for several years. They continue to be a top notch company. Blake was pleasant and knowledgeable. Love Swan.Tracy

Jim Garguilo

11 months ago

I am very pleased with the service level provided by Swan Plumbing, Heating and Air, Inc. I had a water leak when ever I turned on my guest bathroom shower on the second floor that would pool water in the basement furnace room.Detlef and his crew did outstanding work in repairing the drain pipe that was causing the leak. It was not easy to repair the drain pipe leak because there was no access to make the repair without removing the furnace return duct work. Detlef made a new duct return which was much better than the one removed and added more free space in the furnace room. All crew members observed Coronavirus public health rules, and left my home clean.I would highly recommend “Swan” to anyone that cares about quality work and reasonablprices.

Robert Sedar

10 months ago

Tyler was very professional and took the time to explain what he was doing while performed the furnace and hot water heater maintenance. He made several suggestions to issues with the plumbing concerning the water heater and water pressure control.

Rick Swan

a year ago

On time appt. John was professional, efficient and answered all questions. No attempt to add additional services. After cleaning compresser and replacing filter system checked out fine. Would use them again in future. Same last name but I am not related to the company.

Beverly Leger

5 years ago

Everyone was professional and great! Jeremy did a great job and let me know my options. Did a great job cleaning the drain, even though it had major clogs. Clean and professional. Bravo! Would recommend this company to my friends

Frank Butz

5 years ago

Spencer was fantastic! He was able to fix my issue with my thermostat and explained to me what was going on throughout the process. He was very kind and professional. I will definitely use him, and Swan Plumbing, Heating & Air in the future! Thanks Spencer.

RJ

10 months ago

Performed annual maintenance on my tankless water heater. Always friendly, professional, and efficient. Leaves my all nice and clean.

Lili Armstrong

3 years ago

I've been a customer for years, but SWAN really went the extra mile when I had a kitchen plumbing disaster. Jeremi arrived quickly and was able to get everything not only fixed but working better than ever. Thank you! I'll be a lifetime customer!

Awareness Alert

3 years ago

Jeremiah was delightful and considerate. He covered his snowy shoes with booties so our floors remained clean. He was respectful and thoughtful in his work. I would highly recommend him for any qualified job.

Kathy Skufca

4 years ago

Excellent service from Swan Plumbing, Heating and Air! Chris Hoffman the technician provided excellent service and was very professional. He was courteous and knowledgeable when answering all of my questions. Thank you for your professionalism!

Jon Botkin

4 years ago

Jon the service tech is clearly a professional and does his job well but things did not go well between us and the company and we cancelled our membership after one visit from Jon just to have our system inspected and turned on:Jon inspection system and found it was in very poor condition and needed extensive/expensive repairs, or to just be replaced, I told him we would probably replace but it was very expensive so we needed time to sort finances.Jon left a few voicemails asking if I wanted to buy a new system over the next week (approx 35k, two full systems, big house).A week later it got sweltering hot and our toddlers couldn’t sleep, so we needed help quickly, so I called to get full repairs done as quickly as possible.I talked to Gary. He told me Jon was out of office until the following Monday so nothing could be done because only Jon could give estimate of repairs. I said “you’re all on iPads and networked so can’t you just have a service tech use Jon’s notes to give an estimate?” No. Also I asked Gary to check if a blower motor was in stock because Jon had told me one of mine was broken. He said he didn’t want to order it because the estimate hadn’t been done. I said just check if you have it so I know what kind of wait I’m in for. Gary refused to check.Gary told me Jon would call me first thing Monday morning with the estimate and that Tuesday he was fairly certain repairs could be done. Fine.Monday comes, Gary calls and leaves no message. I call back twice to get him to answer. Mid morning he tells me Jon is in hospital. (Sorry to hear, don’t want to be insensitive, Jon seems very nice) and he may get back to me tomorrow. It’s been in the 90s over the weekend and my wife and kids can’t sleep. I asked Gary to have another tech check Jon’s notes and give estimate. He said he can’t do that. I asked Gary to have another tech come today and give estimate. He said he can’t because it’s short notice.Gary seemed put out that I would be pushy considering Jon’s condition. I hope Jon is ok but Gary seemed uninterested in helping us with our situation and made it seem as though Swan didn’t need us. Gary has known our situation for five days and hasn’t attempted to help us, and frankly has been rude. Full disclosure I have been somewhat pushy because of the circumstances but definitely not rude.Two stars is fair, the customer service is lacking. The company clearly does well and doesn’t mind losing a few customers when things become inconvenient. Or at least Gary doesn’t mind. I canceled our membership though they kept our initial fee. All that was done was Jon’s initial visit. I’m very hot and very frustrated.My guess is your experience will probably be fine with this company and that my situation is an outlier, but I’m sick of being treated poorly by customer service so this putting this online seems appropriate. If Swan heating and air reads this then the takeaway should be that Gary lost you a customer with a house that has two heating cooling systems that need fully refurbished. A few thousand I imagine. Too bad.

Karen Davis

6 years ago

I had a tune up done on my furnace and I was very pleased with Spencer's work. Spencer was thorough when going over the check list, he answered all my questions, and he was on time. I will definitely use Swan again!!!

Maureen OFallon

3 years ago

Jed Foster from Swan Plumbing, heating & air conditioning did a very thorough, professional annual evaluation of my AC unit. I was very pleased. He answered my questions and was very knowledgeable.

Jon Saari

7 years ago

Had basic AC tune-up for $29. Technician Adam V was great. My system was running well so no major work was needed. Adam did some basic cleaning, was very knowledgeable, and gave me tips on energy efficiency. He didn't try to sell me anything I didn't need.

Chris Paredes

2 years ago

I am a member of the annual service plan and Leo stopped by to shut down my evaporative cooler and check on my water heater. Leo explained everything to me and answered my questions. He's good at his job and the service was quick.

Richard Gilbert

7 years ago

New to area and this was first experience with Swan Plumbing and Heating. Learned about Swan through local advertising coupon received in the mail. Called for an appointment to repair leaking humidifier and have furnaces serviced. While not an emergency, the contact at Swan professionally handled my call and scheduled an appointment the next day convenient for me.The service person was Tyler. I was impressed that he was considerate and made sure he had covers for his boots before entering my house. Upon inspection of my furnace and humidifier, he determined that it had not been correctly wired upon installation 12 months earlier by another contractor. He prepared an estimate, rewired humidistats, reprogrammed the thermostat, serviced my furnaces all in a most professional and competent fashion. Clearly Tyler was well trained and up to date on the latest technology.I immediately became a preferred customer and signed up for the Swan Program.I can recommend Swan without reservation.Second visit by Tyler to routine service air conditioning. Very thorough. Also asked him to hook up outside temp sensor on my new Trane system. Tyler did the research and determined we could get data online through thermostat rather than run the costly wire sensors. Saved me money and more efficient solution. Tyler is a very bright, solution oriented technician. Another outstanding service call.

Wendy Tullar

4 years ago

Ron just left my house and literally saved my day! I had another company out here earlier who put a camera down the sewer main and said they would not be able to snake it, that it would need to be jetted. Right away Ron knew that wasn't the best course action and worked to release the blockage wiyh the snake. Ron was kind, professional, knowledgeable and worked quickly. He also cleaned up behind himself which I really appreciated!! I will definitely be a return customer.

dan carlson

5 years ago

Ron was fantastic. Very professional, informative, thorough, and just an all around nice guy! We will definitely use Swan again if we need sewer line service.

Tracey Wagner

5 years ago

They really stand by their work!!! I spent a little over $6000 to re-pipe our entire home and some drain lines. I had a small problem with the drains after and they came out and they rectified the situation with-out cost to me even though my problem really had nothing to do with the work they did in the first place. Detlef left my property nice and clean and even used a very refreshing smell after he cleaned up. Great company and great people!!! I really appreciate all of your employees and management!!!!

Denis Chon

2 years ago

Jon was good because he was able to explain why a sump pump would NOT work for me. He was ethical and described where the limits of his service would apply, and when I would need another type of consultation (like an engineer).I have an ongoing problem with my basement flooding when something goes wrong filling the complex pool next door. Jon explained that a sump pump is meant to deal with water coming from underground (not coming in through walls).He also referred me to water sensors that might help with this particular problem.

Rick Mann

3 years ago

On time ready to work, did a great job and cleaned up after themselves. They even replaced an inferior valve at no extra charge with a good one. What more can I say, they were great. i would recommend them to anyone.

Joe Giampietro

5 years ago

I don't write reviews but had to for this company. I am selling my house and needed to have the a/c and heating systems cleaned and serviced for the new buyer. Walter my tech showed up on time and spent 3 hours going through the units. He even did a small pvc pipe repair for no up charge. He said the unit were working great and no repairs were needed. The quoted price of $22 per unit inspection was all I paid. No added fees. What a great and honest company.

Sue Muthart

2 years ago

TJ and Jared were awesome. Punctual, professional, and friendly. I will continue to use and recommend Swan! I've had nothing but good experiences with them!

Calvin Rutter

3 years ago

Shane is the nicest and most knowledgeable technician I have met. He explained the why's and how's of everything in a very professional way. He even left my house cleaner than he found it! Request Shane when you call Swan.

Shannon Mercer

3 years ago

The employees are great to work with they went above and beyond to make sure my plumbing needs were meet. The employees are very professional and friendly. Everyone did a great job with the work provided and explaining everything.i would definitely recommend them and will use them again in the future.

Jeremy Pape

5 years ago

Jon was honest, fair, and sooo helpful. We had to shut our water off to prevent further leaks, Jon came the same day I called him and he gave me a full consultation of the best practices for us to move forward. Some people will want to save a buck and go the white van route but Jon and his team get things done right, and warranty their work for 10 years! Not only that but Jon sent of a technician that same day to cap off all of the broken lines so we can have water to our house while their team works on the broken lines. I can't say enough great things about Jon and Swan. HIGHLY recommend!

Jillian Baumer

4 years ago

Jon was a very great service man. He was on time within the window provided and fixed my problem quickly and let me know what to do in the future to avoid any other mishaps. He was more than fair considering the time and effort he put into my disposal and gave my the best solution.Thanks jon!

Josh

2 years ago

John Waters was professional, kind, and very knowledgeable. He was able to quickly troubleshoot the problem, explain it, and offered solutions and recommendations. Will definitely use Swan again in the future!

Scott Doughty

2 years ago

Jeremy came out and jetted out the pipe that Afford-a -rooter could not clean. Afford-a-rooter never showed up for the follow up visit (never use them, I will not again). Jeremy cleaned out the clog and left the area as clean as he found it. Give that boy a raise!I have found my go to plumbing service with Swan.

Debbie Moore

a year ago

Jeremi was awesome! He explained everything done in a way I could understand. Very professional and knowledgeable. I would highly recommend Swan!

Jim Farrell

4 years ago

I called Swan to unclog a shower drain. The Swan service tech who came out told me that the line plug was due to deterioration of the cast iron pipe. He scheduled someone else from Swan to come out and give me a price on removing the toilet, ripping up the floor, and replacing the pipe. I cancelled that appointment. I called another company. That company came out, unclogged the drain in 20 minutes pulling out a mass of hair. No pipe deterioration was evident.

Judy Park

4 years ago

Excellent service knowledgeable, polite, efficient, really exceptional. Jon was incredible in his persistence to find the leak and was right on. His cuts were exactly in the right place and no bigger than needed. I would ask only for Jon if I needed help again.

Daisy Beck

4 years ago

Moe diagnosed the problem with my air conditioner. He did a excellent job in explaining the problem. He gave me options on what I could do at this point. He is very knowledgeable. He is indeed a valuable employee. I signed up for the Club Membership plan. The next time I need service I will ask for him. HE GETS A 5 STAR RATING FROM ME!!!

Donald Wilaby

2 years ago

Tyler was thorough in investigating and repairing my air conditioning problem. He explained causes in detail and installed necessary parts to correct the problem. He also explained ways I could clean outside unit to sustain unit efficiency.

Jeff H

7 years ago

Drilon analyzed the furnace problem, then after discussing my situation and different options he recommended a new elevated furnace and an overhaul and certification of the A/C system. Jordan arrived a couple hours later with the furnace and did a fantastic job on everything. An electrician came the next day to verify that all the electrical was done properly. I'm pleased.

Kristina Winfrey

2 years ago

Technician was friendly, knowledgeable, well prepared and efficient. He was kind enough to be as quiet as possible, allowing my kids to sleep. Would absolutely recommend for heating, A/C and hot water heater needs.

Wil Herren

2 years ago

Quick response and timely appointment to replace a broken sump pump. Tech rushed to the supplier to get the new one before they closed on a Saturday which was much appreciated. Very professional and courteous - highly recommended.

Hugh Miles

6 years ago

Douglas (Detlef) was at my home this morning to do maintenance on my main sewer line. He did everything right. He was friendly, polite, and very knowledgeable about my sewer line condition. He states the facts as his trained eye can see them.Thank you Swan for having excellent representatives such as Douglas.Thanks,Hugh

Rene Harding

a year ago

Shane was so friendly and knowledgeable. He even carried things I needed in the basement for me as he went to the furnace room. He has helped us before and always remembers us.

MaryJo Urbaitis

4 years ago

Kris was here promptly at 9 am. He introduced himself and did a thorough inspection of the air conditioner at the furnace and the fan outside. He was very pleasant and explained all that he did in the inspection. Everything was fine. I would recommend him to service your furnace and air conditioner.

karen kozyra

8 years ago

Walt and Wally Z installed my new furnace/air conditioner. They are a father/son team and did a TERRIFIC job for me! They were professional, neat, thorough, and answered all my questions. They were the first repair people I have ever left in my home unsupervised while I went to work....and I felt 100% comfortable doing so. I snowed several times during their 2 days at my home....and they even shoveled my driveway and sidewalk :). Thank you Walt and Wally!

Marta Nieburg

4 years ago

See review below for first appointment on same issue. The next day the HVAC expert team arrived and concurred it was the AC. But could not tell us what the problem was. At the very least it would require a complete tear down of the AC to determine problem (an all day job). At the other end of the spectrum it would require a new AC and while we are at it we should also buy a new furnace (even though there was no problem with the furnace – just 15 yrs old). The 3 quotes ranged from $1654 (with no guarantee they could locate the problem) to $11,395 for new AC and Furnace…oh and they would throw in a new water heat as well. Short ending-had to get a 2nd opinion and it took 1 hour and about $100 and AC has been running fine with no leakage. SWAN looks very professional and very polite and customer service oriented people but I just couldn’t handle the sales job on this one issue.We are having a crisis situation at our with a leak from unknown source and soaked carpet. Restoration folks said it was most likely the AC leaking. We called several plumbing companies who failed to return calls even hours later. When I called SWAN, Melissa answered immediately and was very helpful. She had a truck here with Jon Miller in an hour. Jon determined it was not our H2O heater and made arrangements for an HVAC person to come first thing tomorrow morning! He was very nice, but his expertise was in plumbing….at least we could determine it was not the water heater….would have been a 5 star if they had sent an HVAC guy the first time. However, this was not Jon’s fault!

Marcos Martinez

2 years ago

Despite a scheduling conflict, I found SWAN to be incredibly professional, courteous and accommodating. They replaced my 20 year old furnace and did an outstanding job. I highly recommend!

Graham Sorkin

2 years ago

Leo was excellent. On time, very helpful and very professional. I also appreciated that he helped explain everything that was funky with my system without trying to oversell me on replacing everything at once. Thanks Leo!

Fran B

a year ago

Shane is a FANTASTIC service provider. He takes time to explain every working part of the furnace and all the safety features. Thanks, Shane, for your time and effort!

Karen Otero

6 months ago

Shanejust serviced the water heater and furnace. He checked everything out and cleaned the electronic filters. He was on time and respectful. Very courteous and left the area clesn. So glad I have the maintence pkg.They notified me it was time to have the equipment maintence done. One less thing for me to keep track of.This was posted a year ago or so: They replaced our heater and our thermostat. I phoned because it was heating above the temperature it was set at. Their response was very timely. Arriving as promised within a couple hours. Tyler wore his mask & gloves and practiced safe distancing. He explained the thermostat settings to me respectfully. He checked out the furnace to make sure there wasn't anything wrong even though it was obviously user error.Efficient, thorough, respectful, knowledge, good follow up after installation

Karen Bogan

5 years ago

We had a water leak in our Master Closet from our Shower. Chris located the leak within a few minutes. It took Chris less than an hour to locate and fix the leak. He talked his way through the entire process which made me feel very comfortable, was polite and would definitely contact this company again if I ever had a plumbing issue.

Grant Colvin

a year ago

Jake D. was great. He made space for a next-day appointment and figured it all out quickly. Good stuff, certainly recommend.

Leigh Zwigart

7 years ago

Chris was great! He was courteous and professional. He explained everything to me from the estimate, what to expect, and to completion of the job, which he did in a timely manner. Next time I need a plumber, I'll be calling Chris at Swan. Thank you!

jeff kendall

2 years ago

These guys are really good and don’t play games. The default fix for them IS NOT a band aid fix like we had with other companies. They articulate current needs, prevention of further costs and help with long term planning for larger tasks. I’d highly recommend them... Just not on days that we might need their expertise!

Sam Arnold

5 years ago

Same day service new gas water heater & gas furnace at a great price.Outstanding service. TJ was very courteous and explained with video how to self service with filter and new thermostat. Video of my cracked heat exchanger and data on my defective furnace model to compare validated the need to replace. Replaced older water heater 2 years over warranty date before it goes out over the holidays with guests staying. Would highly recommend Swan because they are great to work with, clean, neat & honest.Pleasure working with a locally owed family business well over the scammers & big box stores.

Donna W Gustafson

4 years ago

Greetings, I call Swan Heating & spoke with Gary. I needed an industrial snake for a clogged kitchen sink pipe out 20 feet. Gary was able to called back & Ron Griego was able to get to me for same day help. We had a bigger problem. Then, Jon Miller came & evaluated the pipes. The customer service from Swan's Gary, Ron, & Jon was more than expected. They gave us information to assist me in house pipe maintenance. Happy trails

Katherine Dyke

6 years ago

They called to squeeze me in earlier for an appointment which really frees up my Friday. Chris came right on time and promptly resolved my issues (it made me feel silly that it was so simple). Very courteous and warm to my canine companions. Great experience.

Michelle Hetterscheidt

5 years ago

Ron, did a fabulous job. He was here early then the estimated time and walked time through everything. He fixed the problem and gave me tips to help it. He also cleaned up after himself! Great service!

Malaina Frazier

2 years ago

This company installed a new HVAC system for me, and have done a few other plumbing and maintenance tasks since. They are prompt, professional, the work is well done, and beyond that, every person I've ever worked with in this company has been so incredibly nice.

Hoda Khattab

11 months ago

Shane did an excellent job explaining everything he was working on. I would definitely recommend him and Swan.

Jared Stanley

5 years ago

Gary was prompt to respond and sent out an army. Drilon was honest and knowledgeable. I am blown away at what this company accomplished in less than two days. The workers were also very down to earth yet clean, well spoken and respectable.

Jessica Monda

a year ago

Jon was very kind, informative, and patient with all my questions. I appreciate that he understood my situation and gave me great insight. Will work with him again!

John Abramson

3 years ago

Chris early, assessed the situation and solve the gas line problem and was on his way. He was very positive and helpful. I will use Swan for any plumbing or HVAC problems in the future.

Sara Grady

6 years ago

During a time that all heating and air companies are overly busy, Swan was able to meet our needs. From my first call, meeting the technician who told me the problem and the crew who installed our new furnace and air conditioner I felt like Swan cared that we were in sweltering heat with two small children. The first technician said we would have air conditioning by end of the following day. Jerry was at our house within an hour of us approving the work. While waiting, the first technician began the tear out of the old furnace. Jerry communicated to keep me informed on what was happening. Arthur E. came by to check on the electrical needs for our new system. He communicated when he found things that had to be changed and got the job done very quickly. Jeison showed up late in the day to help complete our install that night. Both Jerry and Jeison worked past normal business hours to ensure we were comfortable, as soon as possible. I am beyond impressed with their service and will certainly use them again (although I hope it isn't for a long time).

Ruth Ann Smith

6 years ago

We were very pleased with Swan Plumbing's quick response to our need to have our basement drain cleared. Detlef was very courteous and easy to talk to, and was careful not to bring snow or mud into our home. We would recommend Swan Plumbing to anyone needing their services.

Luke B

2 years ago

Just wanted to leave a review for Jeremi Arellanez at Swan. We were worried when our furnace went out right before the cold weather, and frankly it's a situation where less honest companies could take advantage. The parts and labor were reasonable, Jeremi drove across town to get the part, and everything was up and running quickly.Thanks again

Terry Manassee

3 months ago

Gave options from the least expensive to more expensive and I choose what I wanted to do about the problem.

Warren Knepper

4 years ago

A Swan technician (Moe) was able to come out within 20 minutes of my phone call on a Friday and was promptly on time to do some diagnostic evaluation on my 20 year old gas furnace. He was extremely thorough and especially communicative about my problem. He began by showing me a close to failing igniter, suspected the computer board was bad, and then began to do a comprehensive cleaning of the furnace parts which was very dirty. As he was doing this cleaning he discovered that the heat exchanger might not be sealed, was rusted and could be a CO2 problem. He projected that the furnace wouldn't last much longer than a year. At that point, the cleaning was estimated at around $600, the igniter around $200 and the board around $900. I had no choice but to get a new furnace installed. Besides being 20 years old, I already had committed to the $600 cleaning. Kris was able to promptly come to install the new furnace on Monday. They are always extremely punctual, polite, communicative and neat workers. Kris worked the whole day on the install and had to come back the next day to finish up. His supervisor checked his work and instructed me about how the new thermostat worked. The only reason I did not give the company a 5 star rating was the price of the furnace and installation. I believe that the price for the 80,000 btu Amana furnace was on the high side. I was given a discount by signing up for their club membership (which can be declined after 1 month). When I questioned the price, I was told that they may charge more, but they also provide high quality service and don't cut corners. As regards their service and skills, I have no doubt they did a great job. At this point, the unit appears to be working just fine. I had no concerns about their workmanship. I would use them again, but I would also get quotes from some other companies to compare prices before I committed to Swan.

Clint Berry

a year ago

Chris Hoffman was very friendly, knowledgeable and timely with the work required. Cannot recommend Swan Plumbing and Chris highly enough.

Chris Epp

6 years ago

Tyler was great, really informative and gave me some instruction on maintaining my AC system. He didn't try to sell me anything I didn't need and gave me the heads up on some work that I should do in the future to keep the system running optimally. I will definitely be calling Swan in the future.

Mimi Crisenberry

5 years ago

We had a clogged drain in our shower as well as our boiler serviced the same day. Both guys came out within an hour of each other and were very courteous, professional, and took care of what we needed. When calling the company I was shocked at how low their prices were and thought they were going to upsell us when they got here. But instead I got a text when they were heading my way (which was right on time), with the picture of the service person coming, and then when they got here they said it would cost the amount quoted and went right to work. Plus they came all the way from Arvada to South Parker to see me for two inexpensive services! I was floored. Way more professional from start to finish with this company, and for so much less than any other company I have dealt with before. Highly recommend!

leanne skinkle

11 months ago

The whole Swan team are fantastic! Ricardo came this week and as usual I was so happy with the service.

Thomas Burns

a year ago

High praise for Detlef and his assistant. They did a beautiful job and were meticulous and thorough. I'm glad I chose Swan to do this job.

Daniel O'Connor

3 years ago

This is long overdue, but I ran across his business card and do recall what a Rock Star Jeremi was.He was able to efficiently and effectively identify what our problem was (a dirty sensor) and fixed it on the spot. He was able to educate us about our entire system while he was at it, and what exactly he was doing.We'd owned our home for a year before Jeremi's help, and unfortunately had used the competitors with the orange trucks that are always parked around the city (it's also the name of a golf course off 32nd and I70....but anyway). The orange-truck company I'm referencing is a total rip and came out 3+ times before finally correctly identifying the issue (and charging us an arm and leg each time before).Swan was on-time and readily available, informative when on-site, reasonably-priced, and we wish we'd found them (and Jeremi!) sooner.

Gabriel Wendel

2 years ago

My tech Darwin was great! He found out the issue within 2 min and had it working perfectly. They kept me updated with when they were coming , and everything went really well. Thank you

Tom Olson

2 months ago

Called and emailed about water in my basement. Never got a response from them.

Nancy Richter

3 years ago

I went with this company mainly because I wanted someone who knew what they were doing and also because the work is guaranteed. I have liked the people who have come to my home because they were skilled and knowledgeable with what they were doing, and they had good people skills, too. I feel comfortable having them come by to do work on the various things in my condo.

Walter Robinson

5 years ago

The team at Swan we’re proffessional, and on time. TJ and Ricardo installed my furnace and AC unit and were very knowledgeable and helpful explaining how the system works. Detlef installed my hot water heater and was courteous and professional. Overall the team at Swan was great and I would recommend them to anyone looking for professional plumber/HVAC services.

Allen Vasan

a year ago

Tyler knows his HVAC systems inside out. Our A/C wasn’t working and he came out ahead of schedule, figured out immediately what the problem was and had us up and running in no time. We highly recommend Tyler whenever we need A/C or furnace repairs.

Cletus Nolde

3 years ago

Swan Plumbing, Heating & Air Technician Leo W. arrived much earlier than I expected which was great! Leo has performed annual maintenance on my a/c, furnace, and tankless water heater in the past. He is always very professional and goes out of his way to explain what he is doing and why. Swan Plumbing, Heating and Air is a great company and Leo W. is a great asset to the company.

Kirstin Crites

2 years ago

Zane was extremely helpful with resolving an issue related to my tankless water heater. He solved the problem and gave me helpful feedback and important information. He went above and beyond and I appreciate his help!

Mike Hedensten

8 years ago

Wally was efficient and quick to take care of a very minor problem that was pointed out by the building inspector, installation of locking caps on the coolant ports for the A/C that was installed. The original installation team did not realize these caps needed to be installed according to our city code. A quick phone call to Swan scheduled Wally and Walt to stop by and fix the problem. I took a photo and sent it to the building inspector and we were all set. Thank you for the great and quick service. And yes I would recommend Swan for heating and air. The guys are very professional in what they do.

Tami Willingham

4 years ago

Ron was amazing helping us with our plumbing issue!! Explained everything he was doing and helped guide us through the next steps. An excellent customer experience!! He deserves a pay raise!! 👍🏼

Yvonne bobo

5 years ago

I was very impressesd with Swan and their service especially with tech Drilon Doda he was very courteous and explained eveything in detail to me. He was very willing to answer all my questions and did not try to promtoe things that were not necessary like most companies. I will certainly use Swan again and request him. I'm glad i called thank you

Kristopher Green

4 years ago

I decided to contact this company to inspect and diagnose a fairly common furnace issue based on all of the positive reviews I've read, but upon establishing contact and speaking with a guy named Gary to describe my issue, I was told to contact the original vendor that installed my furnace instead, and that they could not help me. I was told that because my furnace was installed just 4 years ago (in a new build), it shouldn't be having any issues already. I agree, which is why I contacted professionals in the first place but I find it odd that a request for business would be turned down. If this is a business practice, then I believe it would be best to state somewhere on the web site that if furnace is less than X years old, please contact original installation vendor.I understand being referred to the original installers if the issue was determined to be a bigger issue due to how the furnace was installed, but the fact that a diagnostic/maintenance visit couldn't even be scheduled was a bit disheartening.So an FYI to other consumers, I'm sure this company does great work (based on reviews), however I also believe that they either prefer not to service newer furnace installations that they themselves did not install OR they practice some degree of discrimination when choosing who to do business with.I hope that it is the former, and I wish them the best.

Natalia Lopatina

4 years ago

Appointment was scheduled right away. The receptionist would not tell me how much would cost to install a new faucet. The faucet was installed in the bathroom, and I provided/bought the faucet at home depot. Swan Plumbing charged me $308 for 10min job. Replacing the faucet for $308 with no parts included in it. Unethical and rip off company!!!

Ana Barrios

a year ago

The technician Ked did an amazing job. He went above and beyond my expectations, courteous, professional, knowledgeable. I am thankful for this service and will continue to use this company.

Joy Davis

6 years ago

Please acknowledge Detlef, the Service Pro who solved my plumbingissue. He is very knowledgeable, professional, and courteous. Mystop was the end of his day and he treated it like it was his first call.And, much to my surprise and relief, he wore shoe covers to protectmy carpet and flooring. Thanks so much to Swan and Detlef. Joy

Athena Van waardenburg

3 years ago

Jon Miller listened to my comments and issues regarding the terrible rotten intermittent egg smells in my basement. He walked around looking at all the pipes and noticed that the sewer and vent pipes were not closed off. He recommended i close them off to prevent the sewer smells from coming back into the house. He also walked outside to show me where the sewer vent on the roof was very close he air vent.I highly recommend Jon Miller at Swan Plumbing. He was very polite, courteous and respectful. Five stars to Swan Plumbing!

Kyle Williams

3 years ago

We had some drainage issues in our basement. Having used Swam Plumbing in the past I called them right away and they sent out Jeremi Arrellanez. This man went above and beyond. He was on time and fixed the issue right away. I have a broken ankle due to a recent fall and Jeremi even offered to clean up the basement by throwing out some old towels and mopping for me. I can't believe the consistently amazing service Swan Plumbing offers and Jeremi was no exception. Thanks Jeremi!!

Beth Holle

4 years ago

Ron did a great job today. He explained the problem we had and how he would go about fixing it. He went right to work and also explained how to care for our sinks in the future. He told us what to do if the problem persists, too. We appreciate his time at our home.

Charlotte Mahony

4 years ago

Jon was prompt, kind and courteous. He searched high and low for the leak at our house and stayed until he found it. He did not mind my millions of questions and was able to offer fixes to all of our issues at multiple price points!!! Will call again!

Margaret Andert

7 years ago

He is very pleasant and easy to work with. He knows his stuff. One of the sheet metal work had a kink on it. Since we paid a good money to have the whole new system put in, so I asked him we'd like to have it replaced with a new one. He came back the next day and have it done right away. We have another furnace in a condo unit, we would like to have him come back to do the job.

C Tweed

5 years ago

Was NOT looking forward to replacing the original furnace (ancient), but Zane and Adam handled the transition seamlessly. They made a hard job look easy and explained how to operate the new system. They stuck to their estimate (exactly) even though they went above and beyond. A job well done - Much appreciated.

Sc Yarbrough

4 years ago

I was very impressed with the prompt service from Swan Plumbing. Serviceman, Ron, was very courteous and professional and had my drain cleaned in a short time. Totally recommend this company for plumbing issues.
Sharon Yarbrough

Mary Lou Fenili

3 years ago

Our kitchen faucet has given us a number of problems. Twice previously, we have replaced parts in hopes of extending the faucet's life. Last night, the shut off didn't work. We turned off the water supply and sent a message to Swan thru their website. Melissa called us at 7:45 am to inform us of our scheduled appointment this afternoon. We received a text with a picture that informed us Jeremi would arrive within the hour. When he arrived, he put shoe covers on, looked at our situation, gathered his tools, read the directions, and went to work. He removed the old faucet then went to work diligently on a brand of faucet with which he wasn't familiar. Jeremi did a terrific job for us and cleaned up after he was done. Jeremi was very polite and congenial interacting with us. Jeremi has helped us before and we look forward to working with him again.

P. R.

5 years ago

Our sewer line backed up, it was so nasty. We called Swan and they came out that day. Jon, Ron, and Yetlyfe (sp?) all worked tirelessly togther to resolve the issues.Jon was compassionate, professional, patient, and took a conservative approach. As we are on a fixed income, that meant a lot to us. Also, as seniors, we were concerned about being taken advantage of and Jon reassured us through education and his calm, cool demeanor that we were in good hands.You take things like water/sewage for granted and when you are without them it is very challenging. The team worked dilligently to get us back in service.We highly recommend Swan Plumbing and Heating and as our home is nearly 40 years old we will use them in the future as well.Thank you so much!Most sincerely,Frank & Patricia

L Smith

a year ago

Ricardo was very helpful and professional. He explained a lot about my system, which is new to me from my recent home purchase.

Bryan Grengs

2 years ago

Our furnace went out and they were able to install a new one in the same day which was great becuase the high for the day was 7 degrees! They we fast and looks like they did a great quality install.

stacie mcwilliams

2 years ago

Zane was fantastic and did a thorough job of diagnosing and fixing my boiler. He was extremely professional and walked me through all of the repairs and adjustments he made.

Marjree

2 years ago

As a Swan Club Member I know I can count on Shane to take care of all maintenance needs for the furnace and tankless hot water system; he always goes above and beyond with good suggestions and assistance. Today we learned that Swan can do electrical work we've been thinking about as well as some plumbing fixture upgrades. Thanks Shane, see you next time!

Josh Hanan

5 years ago

Had them install a furnace and a new heater. Their prices were very competitive and they did an outstanding job all around. The service technicians were very professional and they all worked hard to make sure that I was satisfied as a customer. I’m very happy I hired them and would do it again in a heartbeat.

Dennis Devore

6 years ago

Detlev arrived promptly, at the time quoted. Dressed very professionally - even put foot covers over his shoes before entering the house.While cleaning out the floor drain, he professionally put rugs and protection around the floor work area - had never had a service do that.All in all, an A+ service experience, with an excellent employee, and at the added plus of only $68!

Bradley Tatar

6 years ago

Jeremi dealt with my clogged sink & disposal in a jiffy. When he gave an estimate for the job, he explained clearly my options and the reasons for the pricing. He also gave me some tips on how to best use the disposal and how to avoid similar clogs in the future. I would definitely call again next time I have a plumbing issue.

Darwin Pruisner

6 years ago

Tyler from Swan rescheduled 'on the fly' in the AM to arrive at 2:00 rather than 1:00 PM. That worked great for my schedule!Tyler did a great job cleaning and inspecting my furnace and water heater and then went above and beyond to install a humidifier pad on my unit. He also demonstrated exactly how to set my thermostat to disable the auto circulate setting during my overnight settings.In addition Tyler also took the extra time to check my booster fan pressure switch, remote it, and got it working!Thanks for a great check up!Darwin

Barbara McKelvey

3 years ago

Shane did a great job explaining my system and tracking down the source of problems with my system. He was respectful and person. Shane is a great asset to your company!

Raymond Streily

7 years ago

Swan cancelled two previously scheduled appointments, the technician was to have arrived between 3 and 5 pm. on the first occasion, I received a call from Swan at 3:10 PM saying that they had an emergency with another client and they were unable to accommodate my appointment, I was given no option to have another tech come at a later time that day. The person calling to cancel re-scheduled me for the following Friday, again between 3 and 5 PM. Friday arrived and I took a half day off from work to be able to be there for the appointment, at 4:00 PM I received another call with another cancellation due to another emergency with another client. I was NOT a happy camper!!!! I give Swan one star for their appointment timeliness. Their saving grace is that they have outstanding technicians like Adam V. If it weren't for Adam I would be giving Swan a one star review, Adam was not able to resolve the issues with my 12 year old air conditioner, but he did a thorough inspection and his customer service is outstanding. Swan just needs to be able to handle the appointments they schedule, when the company cancels an appointment it is an extreme inconvenience to the customer. THANK YOU Adam!!

James Dykema

7 years ago

Candice and John of SWAN Plumbing and Heating too really good car of my A/C inquiry with prompt scheduling and a thorough diagnosis and discussion of my old AC units issues. John had the latest probing camera technology and applications on his phone to calculate the AC/heat function of my system. Competitive and clear quotes were provided. I super recommend this company to anyone with Heat/AC needs.j

Ruth Kneebone

3 years ago

Drillin was very helpful with financing and what product would be best.Ricardo is friendly, efficient and respectful. Answered my questions and helped me to understand my new system.They were both helpful in making a stressful time more bearable, thank you.

Marilyn Johns

a year ago

Shane was here to do a spring check of my AC system in preparation for summer use. There was a problem in some wiring, but he persevered, got additional help, and solved the problem. Thanks for your thorough work, Shane, and helpful explanation of the problem!

Steve Benko

11 months ago

Our technician (John) was very knowledgeable, friendly and professional. SWAN's prices are also very reasonable.

Marian Bargsten

5 years ago

I had a leaky shower head that broke and was leaking water behind my wall. Jon Miller arrived promptly, fixed it right so I never have to fix it again! 5 out of 5 STARS!!! Jon Miller was very proffesional and direct with payment up front. The price was very reasonable for the removal and installation. Truly a phenominal Service Man you can trust!

Art Cota

4 years ago

Jon came to fix my shower because it would t urn cold mid-way through a shower. I had a tankless water heater installed previously and thought the problem might be with it. But Jon quickly found the problem and fixed it. It was the cartridge in my shower handle that needed replacing. Once replaced it has worked perfectly. He was very knowlegable and polite. I really appreciated his work.He was here several weeks ago and I failed to submit this earlier. I hope he receives this even though it is very late.Art Cota

Jill Monroe

a year ago

Asked for a whole home plumbing inspection. Very thorough in detailing work needing to be done, prioritized the list, shared financing information. Easy to schedule next appointment for repairs.

Scott Demar

2 years ago

Jeremy was awesome. Came on time, was friendly and professional, and fixed the issue with our garbage disposal quickly and effectively. Even cleaned up after himself. Can’t ask for much more.

Jennifer Blair

5 years ago

Tyler's attention to detail was amazing. I was taken aback by his quality of work and knowledge. Tyler will educate you every step of the way. He knows HVAC and he is THE service technician you want to advise you. Ask for him specifically!

Fleetwood Mathews

7 years ago

Zane and Jerry were friendly, helpful, honest, and respectful of my time. When I asked questions about the priority of recommended additional service items, I felt like Zane was honest and gave me realistic answers. I'd recommend Swan, and Zane and Jerry, to my network.

Adam Cronin

4 years ago

Called Swan at 8:30 am and Chris arrived at 11am. 1 hour before the estimated arrival time. Even sent a text to let me know. Diagnosed and fixed the problem very efficiently. Great service and very courteous.

janet fuhrman

5 years ago

Ron was on time and had excellent customer service. He has a lot of knowledge and background and gave me tips and advice of how to keep my drain from being clogged. I will use him again in the future.

Tiffani Chrystal

5 months ago

This company is AMAZING, I highly reccomend them. My cellar flooded due to frozen pipe busting, taking out my furnace and water boiler. They came out right away and got to work asap within one day everything was installed. Humberto, Tyler, Jared, TJ and Michael were all super professional, respectful and friendly. I couldn't be more happy that I found this company.

Sarah Fazekas

4 days ago

Let me count the ways this company has disappointed.1. The membership cost went up with zero notice to customers.2. You have to plan routine maintenance about three months in advance.3. My routine maintenance appointments are almost always rescheduled.4. The emergency after hours line is just for show - you won't actually reach someone.5. Even though membership is supposed to include a filter replacement, the techs won't do that unless you ask - and even then they might not have one in their van.6. If you are disappointed with membership service, you still have to wait a month after a routine call in order to cancel.7. I had work done on the water heater and the sensor was not replaced, even after I asked about it.8. When my entire HVAC system was put in, it took several days longer than planned, I was left with a hole in the side of my house, and no water overnight.

Jeff Dean

a month ago

I attempted to use their services for routine maintenance on my AC unit at home. There were offering a special price. I scheduled over a month in advance and they cancelled the morning of. I was put in the back of the line and was forced to reschedule a month out. Today was supposed to be the day, but they cancelled again and offered to reschedule another month out. I was told both times it was due to technicians quitting. I am giving two stars because at least they called to communicate, which I appreciated.

Don Scanga

10 months ago

Chris did an outstanding, profession job installing a new kitchen sink & disposal that required installing and rerouting drain pipes, replacing all materials both in out kitchen and basement. Excellent, streamlined installation professionally done! Great guy to work with. Have plenty of future projects. Best plumber I have ever used in my past 70 years!!!

pamela civins

a week ago

Justin, Taylor and Noah did a great job installing our new heat pump and furnace. They worked hard and it's nice to have a cool house during a hot weather week.

James

4 weeks ago

Called in on the day before the 4th of July holiday and Chris showed up first thing in the morning after the holiday and promptly took care of the problem! Thank you Chris and Swan for taking care of me in a timely and professional manner!Called in for a possible gas leak. Tyler promptly showed up the next day, tested everything out and even installed a critical update to the circuit board. No gas leak was found! Tyler was courteous and explained everything perfectly. Thank you Tyler and Swan for your prompt and professional service!

Jonathan Murdock

4 months ago

I have been looking for a new company to service my older boiler and decided to give Swan a try. John & Raphael came out today from Swan and gave my heating system a full review, were very thorough, and gave me an estimate for the recommended repairs that seem reasonably priced. I feel that they really know boilers and I am glad to have them as my boiler service company. I signed up for the Swan Club membership and they waived the fee for coming out today. I hope that I don't need repairs, but if I do, I feel like I have a company to call that I can trust.

Douglas Colton

3 months ago

I have nothing but the best to say about Swan. They have fixed my heating and a/c about 4 years ago. And they have serviced it as well. I have not had one problem with either, they are professional and knowledgeable about what my house needed at an affordable price. They have not charged me for anything I didn't need. Again amazing company!

Grace Fenske

3 months ago

I've used Swan several times now and honestly they have my business for life. They consistently provide the best service.Last year, I had my furnace replaced and not only were they completely transparent during the entire process, they caught a mistake that mulitple companies had missed. Every time I have Swan come out to the house, I know that they will be thorough and professional.This morning, we had the A/C unit checked on before the heat of the summer arrives. Michael, the technician, was extremely prompt and professional. Couldn't recommend Swan enough!

Harley Rotbart

5 months ago

Hi - Justin and Sam installed a new furnace in our home (5330 E. Cedar) yesterday and we were VERY pleased with their professionalism, thoughtfulness, and conscientiousness. They worked very hard from morning until early evening and our home looks like no one was here - it's clean and neat. The furnace seems to work great, and Justin patiently explained all the details about the unit and the new thermostat. Although we didn't have much interaction with Sam, other than pleasantries on his way in and out of the house, he was very polite and deferential. We did speak extensively with Justin who is knowledgeable and thorough in his explanations and pleasant and well-spoken in our conversations with him.A good word also for Matt and Will who were our initial contacts re. the furnace and who were also great representatives of your company. Will was here a couple of times and was very conscientious in his testing of our furnaces (two separate units), and Matt was very responsive to our email and phone queries after we purchased the new unit.

Christine Regis

3 months ago

The guys at Swan were very professional, arrived on time and did a good job servicing my condenser. They also shared some issues with my furnace that need attention. I was not in the position to deal with them at the time but will think about it in the future.

Linda Schmid

2 weeks ago

Curren D did a great job. He was even a little early, fixed the problem promptly and then took the time to educate me about issues with my air conditioner that I should consider. Very happy with the work and with Curren's information and attention to detail.

Marianne Sellers

4 months ago

Em did routine maintenance for us on our furnace and did a great job. She was on time, courteous, professional, and friendly. And she was also very thorough. She inspected our hot water heater and discovered rust and leakage. She was able to show us exactly where the rust and leakage were on the heater, so there wasn't any question that replacement needed to happen. I highly recommend Swan and Em. Thanks, Em!

Pauletta Gembenski

4 months ago

Tyler was very prompted, he served my furnace, cleaned and explained what he was doing as he proceeded to go through it. He also showed me the printout and explained as he went over it with me line by line. I applied my signature where needed and I forwarded it to my realtor. I feel this person that I allowed in my home is very trustworthy and honest. I would use this company again and recommend it to my friends.

Samson Patton

a month ago

do NOT recommend Swan Plumbing, Heating, and Air. Swan is who installed our tankless water heater and HVAC systems with the person who previously owned our home. We found out from another plumbing company that the tankless water heater had faulty or inappropriate connector pieces. About a month ago I scheduled appointments for both plumbing and HVAC routine maintenance, and Swan called me the day of those appointments to cancel both of them. They also sent a plumber who was unable to do a tankless water heater flush after rescheduling. I understand that there is a shortage of skilled laborers, but the company is unprofessional and not trustworthy.

John Karen

4 months ago

Swan installed a new furnace, heat pump, tankless water heater, thermostat and electric panel to replace the original systems in our house. The estimating process was great. Brian explained everything with great patience and reworked the configuration several times as we thought about what we wanted to do. Their price was very competitive, and we felt comfortable that we were getting what we needed. Other companies presented misleading and even incorrect information, so it was nice to work with folks we felt we could trust. Brian also made sure we got all the rebates that applied, which was a significant savings.The installation process went smoothly, and everything was finished in 2 1/2 days. The technicians showed us how to change the filters, program the thermostat, etc., and listened to all our concerns. No clean-up was required. A follow-up visit was scheduled to investigate an odd noise which turned out to be an intake vent cover in one of the bedrooms that was vibrating due to increased airflow.The entire process was relatively painless; they pulled the necessary permits, helped us schedule inspections and even filed for the Xcel and Denver rebates. I would highly recommend Swan for any plumbing, hvac or electrical needs.

Matthew Reece

5 months ago

Michael came in and did a fantastic job. He was super knowledgable, friendly, and worked with our schedules. Highly recommend Swan and will use again when we need to replace our water heaters!

John Gang

a month ago

I drove 1 hour to a scheduled appointment which had a 2 hour window. After waiting for 2 hours for no one to show up, I had to call the office to confirm the technician, Thomas Tomilson, was not going to come, after I recieved an email saying they were on the way. Unreliable and unprofessional - will be moving ahead with another contractor who shows up on during scheduled windows.

Jennifer Wood

6 months ago

Blake did a furnace maintenance/inspection on our system today. He did a great job, was thorough and professional as well as friendly. We will definitely be using Swan again.Today, Tylor did an electrical panel inspection. He was able to repair an electrical component on our heater gutter tape. He went above and beyond on the job, was knowledgeable, kind and offered a solution for our overly crowded electrical panel. We had a great experience with both men. The communication from company was also great and they were very responsive to my initial inquiry.

Sabrina Campbell

2 months ago

Swan came to install a new furnace and new A/C. Armando was the lead technician with help from Bruno, Justin and Sam. They were all professional , efficient ,personable and respectful of the property. I don’t think it could have gone any better.

Janet Kalkstein

5 months ago

This visit was for the annual heating system check up. there were no problems, the technician reported that everything was operating well. He recommended replacing the capacitor, and installing a reusable filter although that type of filter still needs the core replaced periodically. He did not replace the current filter as part of the check up, he felt it was clean enough to leave in place.

Ben Hochberg

5 months ago

I was very happy with Swan when they installed a new furnace. So I called them again when maintenance was needed. Once again they were on time, efficient, thorough, and friendly. The prices of the furnace and the maintenance were both reasonable.

karen schaffner

6 days ago

Michael arrived on time with a smile on his face. He appraised our plumbing problems, discussed them with me and my husband and got to work. Everything is 100% now. We are vey pleased with Michael's ability and will certainly use him if needed in the future. Thank you SWAN.!

Susan Fox

3 months ago

Chris and Zach replaced several lavatory washers, installed a new pressure valve, and a new water heater in our home. They arrived on time, we’re friendly and knowledgeable, explained their recommendations and completed the work quickly and neatly.

Matt Moore

3 months ago

Wish I could review their actual service, but after three last-minute cancellations and one no-call, no-show, I have come to terms that they have no intention of fulfilling their appointments.I scheduled two appointments with Swan, a water heater flush and an hvac tune up. When the day of each appointment came around, I was notified via text that the technician was sick and I would need to call to reschedule, rather than them giving me the courtesy of a call to quickly reschedule.First time that happened, no big deal, I understand things happen. When I called to reschedule, I was assured a note would be added that this happened once so that no matter what they come the second time. Well when the second appointment window came and went without any tech showing up. I gave them a call an hour after my scheduled window and they said the technician was at an emergency location and unable to make it that day. At this point I would normally go find another service, but the rep on the phone offered a discount for the third attempt so I figured why not. I was also assured she would once again add a note not to miss this next appt again. It was comical when yet again I received a text message prior to the third attempt that my appt was canceled due to a technician being sick.If you would like to actually receive the services you are requesting, I would recommend finding another company and avoiding the headache I went through.

Sue Anderson

a week ago

I had my AC tuned up. The technician, John, was wonderfu - helped me with how to use my new thermostat, and swept around the AC unit. Thank you so much, John!

John G

8 months ago

Our AC and furnace need replaced and got a quote from another big local company and was extremely high. We contacted swan which came out same day and gave us a much more affordable quote WITH rebates. Something the other company never mentioned. They were very professional, safe, and timely! They came out two days later and installed a new furnace and AC for us. The techs were great and had great customer service! We have had it for about a week and super happy so far! Highly recommended

Morianne Smith

2 weeks ago

Had an appt for a month ahead and they cancel it. Maybe good for emergency but don't take care of customers that have been with them for years. Money before customer service. Not that anyone should be that surprised.

donnie mclaughlin

6 months ago

Our furnace went out and Swan came out the next day to take a look. The technician opened everything with me to troubleshoot it together and we found a lot of issues that an inspection from last year did not find. We decided to replace the whole system but we did not feel pressured to do so like other HVAC companies tend to do. Installation was professional and while it took a little longer than expected, the job was done correctly to include bringing an actual electrician and plumber out to do inspections and help with part of the installation. Jerry did a fantastic job on the installation.

R. Eric France

10 months ago

I'm very satisfied with the plumbing work Chris from Swan performed at our house. Chris was here to put some new valves on our main water line, which he did very efficiently. When he was cleaning up, he noticed a badly soldered fitting above the valve he had put on the irrigation system was leaking and he quickly repaired that. Chris definitely went above and beyond to make sure the lines were better than he found them.We also had Jon quote and coordinate a sewer line replacement in addition to the plumbing work mentioned above. Jon provided a timely, competitive quote discussing the options and financing available. He got the work scheduled quickly and checked in through the whole process. Jon proactively made sure we had no complains with any of the work.Swan's sewer repair team was very professional and got it all done in a day with barely any signs they had been there. Gabe was out the next day to quickly jet clean the sludge that had built up in the cast iron portion of the sewer line.Everyone from Swan did a Great job and we are pleased with the results of their work. I would use Swan again, if needed, and I recommend them to anyone needing plumbing or sewer work done.

Joyce Landrum

3 months ago

Gabe is an excellent representative of Swan! Polite, friendly, prompt, very professional and polite, helpful, and knowledgeable! Kudos to him and the company. Thank you!

robinsonca

a week ago

Noah was excellent! Work performed & analysis provided. Issues identified & repaired quickly.

Sandra Murray

a year ago

I posted a review after Drylan was here for a service, however, my furnace would not light, so Drylan came back on Monday. He tried to fix it, but said, the best solution was to replace the furnace. He gave me several options, and I chose to finance the cost with their 18 months no interest. Jared was here Tuesday, and worked tirelessly on this old furnace. I was so impressed with his workmanship, his work ethics and kindness...my dogs loved him! As you can see from the photos, this gas forced air furnace was a monster - over 70 years old! Scott, the electrician came to hook up the electrical components - and was so brilliant in figuring out how to run the wire in this 1940's home.I can't say enough good about Swan - they may be a few dollars more, but the service you get is worth a million! Oh...and the gals in the office! They answer the phone - friendly and always do what they say they are going to do! This is a treasure of a business! Family owned and it shows!!!Here we go, winter is approaching in Denver. I have an old gas forced air furnace that was built in this house 1949. I have lived here 26 years and never had a problem until this week. I looked through my Value Pak and there was a coupon from Swan and a couple others. I like that they are a family owned business and been around awhile. The gals on the phone were so professional and scheduled me right away to have a diagnostic test done. Drylon showed up on time, friendly, professional and petted my Jack Russell's! Well....you won't believe this.....but....I had the setting on the furnace set to pilot - Drylon turned the knob to on - and whooooosh! There was heat!!! He was very thorough and shared with me that my furnace was omitting gases....not a big amount, but I should consider replacing. No hardcore sales pitch, just honest concern for my safety. I really liked what he had to say, and will get a bid from him...and may consider a new furnace and air-conditioned. I would definitely go with Swan!! Thanks guys! BTW, Drylon did not even charge me - so that's what real old fashion customer service is all about!!! Bravo!!

Retired in09

9 months ago

I am so happy with the outstanding service I received from Leo. I’m 66 years old and have owned homes since 1982. I’ve used many companies to inspect and tune-up my furnaces. Leo is by far the best tech to ever provide this service. I’ve had some good techs in the past. I thought one in particular was great. But Leo made every previous tech look like apprentices. Leo was so thorough. He checked every component and operation. He explained everything he was doing, answered all my questions and provided great advice. When I told him I would ask for him in the future, Leo said all of Swan’s techs are as qualified and experienced. Swan Plumbing and heating is now my go-to contractor for all my furnace needs. And I will definitely contact them for any plumbing service. Thank you Leo and Swan!!

cochiden

5 months ago

Spencer and his assistant arrived on time and diagnosed the problem with the toilet quickly and got the needed part. Also cleaned the drain for the tub. Very efficient, friendly and a good price!

Janice Stephens

7 months ago

My technician, Gabe Cruz, was friendly, polite and extremely helpful. He took the time to check everything out and gave me the pros and cons of trying to flush my water heater at this time. He then took the time to ask if I had other plumbing issues and took care of another minor issue on the spot. At every point Swan kept me updated on my appointment and sent a picture of Gabe so I would recognize him. The service was great.

Eric Robinson

a year ago

Swan has been great to work with. I've been impressed with their professionalism, timeliness, and expertise. They installed a new sewer line at my house and gave me a great deal on installing a new water heater as well. With the water heater, they installed great new piping as well. Spencer was our water heater installer and he was very good at explaining how everything works and even checked out some other areas of my house I was wondering about. The sewer line installation crew was so good that my neighbors were complimenting their work. Lastly, Jon was the point person that made all this happen and he also was great to work with and always timely in his response to me.

camera buff

8 months ago

they replaced our furnace and cleaned our air ducts. Everyone of the people who came out behaved with respect and were very helpful. There was a miscommuniction with the installation of the drainage of the humidifyer but that was resolved. Although there was a problem with the installation of that pump causing the furnace not to work. I called and they came out promptly and the young man figured out the problem and fixed it. All in all the service was very good. An honest mistake was made and they fixed it immidiately. I am very happy with Swan's performance.

Dave Seagraves

4 months ago

Tyler did a great job. I was very happy with the service. He explained everything clearly and answered all my questions with patience and professionalism.

Heather Black

5 months ago

Shane was incredibly helpful when inspecting our home humidifier system! We will definitely use Swan again for any future furnace, AC, or plumbing issues.

Roxanne Sherwin

3 weeks ago

I have used Swan Plumbing and Heating since 2016. I have always had excellent results and customer service and will continue to use them for all of my Plumbing, Heating and Air needs.

Terry Schuman

6 months ago

Shane arrived promptly, took the time to explain thoroughly what he was doing, and gave me a few tips on how to increase furnace efficiency. I'm always very pleased with the job Swan technicians do each time they provide service!

E M

3 days ago

Update: 08/02/23 - Jeff, the GM, Swan Plumbing Heating and Cooling, here in Denver, CO came out to our home today and resolved our issue 100% to our satisfaction. He checked our A/C unit also while here and made sure it was performing correctly prior to him leaving. He also explained how he personally addressed our complaint internally at Swan. We are very pleased with the outcome of the issue we experienced. We will most likely continue to use Swan as we have for several years due to his actions and integrity.Removed previous post regarding refund/service; as company has resolved our issue 100%.

Erin Cole

a year ago

Gabriel was our technician and he was excellent! Even looked at an unrelated problem and told me what we needed to fix it (would have done it himself if he had the part). We have used Swan in the past and will use them going forward. I will also recommend to all my friends. It can be very hard to get reliable help in the mountains and Swan is always extremely professional and very reasonable.

Kevin Stambaugh

a month ago

My HVAC service was performed in a professional manner. I'm very pleased doing business with Swan Heating and Cooling.

Elizabeth Hickam

5 months ago

Courteous and smart. Did the job well. Resolved the problem and really thought about a solution for a possible larger repair. Quality work and people. The prices seemed higher which was the only concern. But the service was better.

Kathy Reager

4 months ago

Michael was very professional and respectful of my house. Looked at my problem and fixed it within minutes. I love this company they're here when they say they're going to be and they keep in constant communication with me if they're running late or there's a problem and I so appreciate that because they respect my time.

Annette Deyle

3 weeks ago

Gabriel did a plumbing inspection and was very friendly and professional. He is a great asset to Swan Plumbing.

Jan Sutherlen

7 months ago

We have used Swan for all our HVAC needs and have been extremely pleased. We have also referred our friends and family to them. We are Club members, and appreciate the attention we get for seasonal tuneups, etc. The employees who have serviced our equipment are knowledgeable and extremely polite. I really like that Swan is a reputable and family owned company who stands behind their work, and when we learned that they also handle plumbing, they were the ones we called to fix our problem - a leaking toilet.Eric George from Fort Collins came today, and quickly diagnosed the intermittent leak. He had it fixed in no time, and it was a pleasure to have him in our house. He was on time, clean, and very polite. Best of all, he knew what to do immediately. I really appreciated his positive and cheerful presence. Thank you Eric; and thank you Swan, for having members of your team as fine as Eric George. We're customers for life!

Sean Dove

6 months ago

I initially called last week for a furnace ignitor replacement that I ended up doing myself. When that turned out to not be the actual problem, I called back this morning and they were able to get me scheduled quickly, diagnosed the issue (a faulty gas valve) and had it replaced within two hours of arriving. Tyler was friendly and professional and my furnace is working great now.

Robert Dietz

6 months ago

Swan installed the system in 2020. They have been hired to come out and perform the annual maintenance. The usual $40 on special checkup is $99 now. Their report consists of a bunch of photos (no written info) showing the install job they did and them asking for $900 - 3500 to clean the furnace and ducts. I will probably go with a different company in the future and hopefully at least get a report on how the furnace is running. They didn't even report on how the furnace is functioning. The lack of information for the $99 service is really disappointing.

Nate Rice

6 months ago

$20/MO plan is totally worth it! Reliable, professional, and knowledgeable staff top to bottom. HVAC & Pluming is covered 100% by these fine folks at our house. If I could, I'd give them 6 stars.-full HVAC, water heater, AC, and additional plumbing done by Swan.Cheers!

CinColo

a year ago

Swan came out to check our air conditioner for a tune-up. However it needed more work than a simple tune-up and more thorough cleaning so we did not continue with the transaction at that time. They also checked the furnace and noted that it needed a really good thorough cleaning and gave us a bid for that.

Karen Keene

2 months ago

Very happy with all the Swan services we have received. Every service technician was friendly, knowledgeable and willing to spend time answering questions. All wore booties in my home and cleaned work area.

Jackie Gavi

10 months ago

We have used Swan for almost 20 years. They are the most trustworthy in Colorado. And Shane is our favorite technician. Over the years we have had several, and Shane is the kindest, most knowledgeable, honest, patient and professional technician. Overall Shane is just an amazing person. Thank you Shane and thank you, Swan, for another great year of heating/AC service and support.

H Rago

a year ago

Swan was highly recommended to resolve my A/C issues so I waited nearly 2 weeks for their visit. Their rep, Cody, was the most knowledgeable and helpful person I’ve had look at and resolve my problems. Had another company here who didn’t want to do the job with lots of excuses such as not wanting to go into the hot attic! Well, Cody did whatever it took to diagnose the issue and had lots of recommendations as well. He was beyond superb!!! Highly recommend this company.

Kevan O

5 months ago

Please be careful with their monthly membership. You have to be vigilant in cancelling it as they ignore you until you make it an issue saying that you’ll call the credit card company. So, please be aware that it’s very hard to cancel the membership!

Susan Dixon

10 months ago

John helped me plan for improved heating and venting for my home, these changes will drastically improve the efficiency of my furnace and properly heat and cool my home. He gave me plenty of payment options and he’s able to get started right away. I’m also grateful for the monthly plan that saves me money and cleans and protects my furnace and water heater. I highly recommend John to help you with your heating, venting, cooling needs.

Christine Koehler

a year ago

Service was awesome from beginning to end. The person who answered the phone was friendly and fit me in quickly. Drilon was honest and explained the proposed fixes well. He didn't try to oversell me which I really appreciated. And he listened well to my questions and concerns too! And Ricardo is amazing. He did the work of 2 guys himself and installed a whole new system in less than a day! He was professional and courteous and explained all his work and how to operate everything to me as well. Definitely will be using SWAN again!

Peter

6 months ago

The technician (Shane) knew exactly what he was doing and resolved the issues we were facing with our furnace quickly and effectively. I would definitely recommend Swan to others.

Garabed DomBourian

a year ago

As always, Swan did a fantastic job! Shane was courteous, professional, and walked me through the maintenance inspection. He took the extra time to not only explain the the different recommendations based on his findings, but the rationale for each recommendation. If you’re ever in need of a trustworthy and expeditious HVAC company, I strongly recommend Swan Plumbing, Heating & Air.

Sharon Nicholson

a year ago

Explained in order to put in a new box behind the washer they would have to cut the drywall they knew what size the frame was that giro around the cut out but the finished project I has a hole above the frame when I asked about it I was told it easily can be fixed and I know I can do it and I know I can have someone do it however I was not real pleased. I’ve always been very very pleased with the people that you have sent out here to work in my house a water heater the toilet andAnd I so much appreciate it. But this I’m a little unhappySharon Nicholson

Daniel G

a year ago

I contacted Swan after receiving quotes from 2 other companies. My first contact with the company was friendly and professional and I was promptly scheduled to meet with Drilon. His experience, knowledge and genuine care enabled me to better understand the advantages of the new systems he recommended. Swan replaced two furnaces, two A/C units, a water heater and added a steam humidifier and two smart thermostats to the system. The tech who installed the system, Detlef, did a great job. The installation was performed with great care; rooms and floors well-protected and cleaned; all work was precise and completed on schedule. Also, thanks to Scott who did an equally professional install on the electric.

Erica H.

a year ago

I am very pleased with the service performed by Jeremy. He is top notch across the board, 5 stars all the way. Four days before yesterday's maintenance visit he came out promptly on a Saturday to assess a problem with our AC. The breaker switch was repeatedly being tripped, shutting off during very hot days. He accurately assessed the problem, cleaned the dirty coils with a hose which solved the problem. I was happy to see he was the one returning to perform our AC and plumbing inspection. Jeremy was very thorough throughout his inspection and readily shared his expertise along with maintenance points. It was very clear that he is quite experienced. I also appreciated his politeness and patience. He is very personable and a real asset to the Swann business!

Linda in Colorado

6 months ago

He was only here to flush out the water heater, but immediately started trying to pressure me into a $3500 replacement of the whole system. Then he acted mad when I politely said I could not do that right now. Later, he told me that I should only expect to be able to use a Woodford W34-4-HC Freezeless Yard Hydrant in WARM WEATHER because (according to him) it's supposed to stay full of water and freeze in cold weather. I won't be hiring this company for plumbing projects.

Diann Glander

a year ago

This was my first time using Swan Plumbing and I could not be more pleased with the service from the technician, John Waters! He was friendly, pleasant, professional and was kind in answering all my questions John also took the time to fix a bathtub faucet that wasn’t working because of a minor clog. He was sure to check all the other faucets for leaks. I would give him 10 stars if I could.I am so happy I joined the Swan Club and feel very confident in their professionalism and fairness. It’s comforting to know they are reliable and can be counted on for service. I recommend them 100%!

Doug Cook

11 months ago

I had several problems that I did not know how to explain on the phone. When John got here (the same day I called) he addressed all my concerns and was very knowledgeable. Swan has been very helpful in the past and I appreciate all the great work they continue to do.

CANDICE SEKICH

a year ago

I've used Swan a couple of times, each time a different tech. Each time they were able to get to my house quickly, even same day on occasion. They have always been on time, super courteous, informative and each time my issues were resolved. A tech that came out for AC repair even offered to help me move some heavy bottles of water, which had nothing to do with his job - very kind and thoughtful. I use their monthly subscription to their services which has been a life saver and helped save a ton of money, especially for emergency service calls when my hot water tank stopped working and when my AC stopped working.

Chuck Stout

a year ago

Swan was able to send a repair technician to my house within 24 hours of my call. The repair technician they sent was very professional, knowledgeable and willing to explain the cause of the problem with my A/C system. He diagnosed and fixed the problem quickly by replacing the capacitor. He also provided me with the option of installing an additional device that would extend the life of the capacitor. Swan has earned the status as my go to resource for heating and A/C repair.

Steve Murray

a year ago

Our tech, Jon was extremely professional and helpful. He suggested lower cost solutions and in 2 stages to fix the kitchen drain block and then another quote for the main drain to the city sewer. Hi quote was almost half of the $37K job quote from another plumber.Even better, he has used a jet wash to help clean the drain blockage in the short-term. Not a permanent fix, but it helps.I like Swan plumbing - they do good work and charge reasonable fees. Recommended!

Anthony

5 years ago

We've used Swan a few times now. They are always on time, and at the end of the visit what they say you'll pay is what you pay. We recently had an emergency furnace replacement. The install went awesome, the team took great care to keep our home clean and had everything done in one day. The inspector commented on how nice and professional the install looked! During consult Drilon did a great job going over our options and everything he promised was delivered. They also took the time to take care of our Xcel rebate for us. Great service all around and we will continue to use Swan for our heating and plumbing needs. Thanks!

Deepa Ramakrishnan

a year ago

Moe came out the same day we called Swan and was super nice, professional, and helpful. Would recommend Swan to anyone looking to get a new A/C system installed!Update: Ricardo and TJ came out the very next day and installed the entire unit. They were efficient, informative, professional, and super tidy. We couldn’t be happier with their work!

Karthik Reddy

11 months ago

Chris replaced our old toilet with a new one I purchased. What I really appreciate about this young man was his honesty in suggesting that I return the cheaper one I bought and go with a higher quality model. He said to call and schedule with him once this was done and he would return promptly to install it and he was true to his word. He did a clean and thorough install.

William Cody

a year ago

Our AC unit is over 38 years old, and John was there to give us a quote for a replacement. He wasn't there to try and fix it. John performed an inspection, then took the plate off the condenser coil. He showed me why we were getting so much water draining from the system and not getting much cool air. He offered to clean the unit, to make it limp along until we could get a new unit. It was a really messy job, but his efforts brought the temperature in the house down from 82 to 74 degrees. He didn't have to do that and the other company technician that came to the house didn't even try to get it working better or repair it (that's what he was there for). After John got it running better, He and I spoke about the estimate. There was no pressure to buy today. He laid out the units, costs, pros and cons, even told us about the rebates we could get. Totally professional, friendly, and not that fake friendly that salesmen push up front. It was a GREAT experience.

Jake Gardner

11 months ago

Moe was our technician and he was excellent. I really appreciate how consultative he was in diagnosing the potential problems and coming up with various solutions at various price points. When Moe said “I don’t recommend dumping a lot of money into this AC unit” that was a really good indicator that we can trust SWAN. We plan on using moving forward because Moe demonstrated that this company is not only very knowledgeable but also trustworthy. Thanks Moe!

Judy Petersen

a month ago

We have never had a bad technician from Swan in the 15yr we have used them.

Dewey Lovely

a year ago

Chris arrived on time and ready to explain my options. After walking through my issues he clearly presented my choices. All of his work was completed and you would never know he was there except the leaking was fixed. I would recommend Swan and specifically Chris, very happy customer.

Danielle Bass

11 months ago

Zane was great! I highly recommend him and Swan for HVAC maintenance/repair and installation. He was able to come promptly when our condenser stopped working, was very professional and worked hard to replace our entire unit. I highly recommend!

Wendi Witter

a week ago

John came and figured out why our air conditioner wasn’t working and fixed it right away! Because we have the membership, we only needed to pay for the cost of the part that needed replaced. We were very pleased with John’s expertise!

Rebecca Garvoille

3 months ago

I highly recommend SWAN. I have had their team out for plumbing, HVAC, and electrical work on my townhome. Most recently, Chris and Zachary, their plumbers were out to help unclog my drains and troubleshoot some plumbing issues. I am not very savvy on home repairs and they are always helpful, professional, and on time. And they do high quality work that I trust. Each time they are out, they take the time to explain what they are doing and answer my questions. Their club membership is the best too: you get free house calls and estimates. Give them a call!

Barbara Rivera

a year ago

We needed advice on a new HVAC and water heater for our home. We needed a budget and advice for preparing the 130 year old crawlspace mechanical room. We were able to schedule a meeting within a week. The Swan rep, John, arrived early and was very personable. His knowledge and advice regarding our specific situation was exactly what we needed. He really listened to our questions and issues, and we got all the info we needed to proceed with this complex project. Thank you! Highly recommend Swan.

Joe Stibrich

a year ago

John did a great job providing Swan's Rejuvenation service on our A/C system. He spent about 1.5 hours working on, taking everything apart and doing a thorough inspection and cleaning. Very happy with the service!

Neha Reddy

a year ago

Leo is brilliant. I love his apprentice too (can’t remember his name but he is a veteran than used to skydive) :) Explained me the science of every issue and meticulously calibrated everything back to normal limits. The first company we used quoted is $3000 with multiple new parts, Leo calibrated on-site and within hours our A/C was working. He is very insightful, caring, trustworthy and knowledgeable. I would recommend him wholeheartedly to anyone.

Donna Fasano

a month ago

Annual update: Matthew was knowledgable and efficient with our annual tankless water heater maintenance flush. I appreciate Swan hiring in new folks and giving them a chance to be awesome.Newest update: still love the booking system and professionalism of all the techs that come out. We opted for a membership to do regular maintenance on our furnace and AC which has been we'll worth it..Updating to add to the five star review I left several months ago. Shane O was the tech who stopped in to perform regular AC service. Prompt, thorough and perfectly followed all mask/glove/social distancing guidelines. The company has added contactless signing for the work, and the entire process was well managed from setting up the appointment to service.We just completed a remodel and knew our furnace needed a good cleaning. Pricing was good, thoroughly explained what he was seeing in the system, didn't try to upsell us a new furnace as this one is only 10 years old and will easily last longer with regular maintenance. Easy appointment system, prompt, professional.

Virginia Knez

7 months ago

Swan was responsive to phone calls, setting up appointments, and when our furnace broke down in the winter, responded immediately. Their representative, Mo, took the time to evaluate the situation, and when repair was not possible, provided several options for replacement, even lending a space heater in the interim. 5 stars for professionalism!

Scott Tuttle

a year ago

We are really happy with the work that SWAN did to install a new heat pump and furnace in our home. Our main installation technician, Daniel, did a great job. Our home is over 100 years old so these types of projects always present unique challenges. The installation took longer than expected, but we really appreciate that Daniel took the time to customize the installation to fit our small space. We could tell that Daniel cared about quality and takes pride in his work.

Jeanne Williams

11 months ago

Since I had recently purchased my home, I was disappointed when my furnace quit. The people at Swan were very helpful. From Gary at the office to Drilon, TJ, Chris, and Jamison who came to my home to replace my furnace, they were all professional, prompt and wonderful to work with. They even brought me some electric space heaters to use to heat my home until they could get my furnace installed and running. Great people and a great company, I would definitely use their services again and recommend them to others.I am not sure how to post a new review so I guess I just add to this one. I needed the water line hooked up to my new refrigerator. Chris came out and hooked up the water line. He was friendly and very professional. I always get great service from Swan and will continue to do business with them. They are a great company to do business with.August 2022 Tyler came to work on my a/c unit and get it all working again. Prompt, courteous, and a pleasure to work with - I am always pleased with the professionalism from all of the people at Swan.

David Leibovitz

a month ago

Incredibly professional and knowledgeable! Gabe got our hot water heater up and running in minutes.

Robert Nescio

10 months ago

Had SWAN install a new AC unit and Furnace. They were overall great to work with from beginning to end.My install tech was Jake. Great guy, easy to work with, and professional. Will be using this company for all heating/AC needs moving forward.

Richard Millett

10 months ago

Swan, and their representatives Blake and Drilon, were very professional and honest in their evaluation of my AC and heating. Blake did a great job on the maintenance and Drilon came later and evaluated my systems to determine their longevity. He was very profession and followed up twice with him to help answer my questions.

E F

a month ago

June 2023: Taylor B. did a great job servicing my AC. Very friendly and knowledgeable. I look forward to him helping me again.September 2022: As usual, it was Leo that came to help me with my annual AC Service. He continues to share tips about my HVAC during our conversation. Always good to see a familiar face in the HVAC service industry and I will continue with Leo and Swan for my HVAC needs.June 2020: Leo did an amazing job servicing my evaporative cooler. He was very professional, polite, knowledgeable and shared tips on maintenance. I would not hesitate to have him over again for any of my other HVAC needs..December 2019: John did a great job servicing my furnace. Another company's rep (not Swan) who showed up refused to even look at my furnace saying it's old and I need to replace it. All it took was for John to clean off the sensor and the furnace has been in top shape. Again he was very polite, courteous and honest with his work. I would recommend him for any HVAC needs.

John Rossi

11 months ago

Scott installed a new retrofit controller on our evaporative cooler. Did a great job very helpful and friendly. Scott was the second Swan technician that has worked at our house. Very happy with Swan and their people. I highly recommend them.

Richard Brindle

2 months ago

Gabe came to our home and quickly evaluated and repaired the copper tubing failure. He examined the upstairs toilet floor flange and the pipe going into the drain stack. He assured me that the wax ring was the cause of the toilet drain problem. He was right (of course). Resetting the toilet with a new wax ring - no more problem. Thanks, Gabe for your professionalism and help with our home. We appreciate you and the work you did in our home.

James Johnson

3 years ago

Fantastic experience with Swan Plumbing & Heating. Our 75 gallon water heater was going out and we wanted to switch over to a tank-less system. My wife met with Jon Miller who did a great job explaining our options and getting us comfortable with the purchase. The install was done in one day by Detlef on a Saturday. He was here at 9:00am and finished around 8:00pm and worked his butt off the entire time. I have never been more pleased with an install from the layout of the gas-line, plumbing and electric to the water heater install itself. Detlef takes a lot of pride in his work and it showed accross teh entire install. I would highly recommend Swan Plumbing & Heating plan to use them in the future.

D Lutz

10 months ago

In October 2021, I had Swan come out to look at my AC unit. While there, they convinced me to sign up for their membership service ~$15/month to perform bi-annual maintenance. After I filled out the form and gave my card info, I did not hear back from them, no service, no calls, no charges to my card. I thought, oh well, I didn't need it anyway.Then in July of 2022 I found out I needed to replace my AC. I called Swan for a quote (they were the most expensive). The day after I had them quote me, the $15/month charges start on my card. Someone realized their mistake and fixed it at my expense (money and lack of service). After almost a year of no service, they decide to quietly start charging me. This feels very scummy.Two months of charges were added to my card until I caught it. I called Swan and told them to refund the charges. The lady was nice, apologized, and said a manager would call me and they could send a check in the mail for the refund. No call and no refund more than a month later.

Mark O'Dell

9 months ago

Isaac showed up on time and explained the service he would be performing. Then he donned his shoe covers and got to work. At the end he explained to me what he had found and gave me an estimate of the member's cost for the Blower Motor that will need to be replaced in the future. Overall a great experience, which is why I continue as a member of Swan.

Lon Hayward

a year ago

Chris came out at the time requested and did a superb job. He is efficient, knows everything about plumbing and did a wonderful job quickly. I highly recommend him and will use Swan Plumbing for all my plumbing needs in the future.

Brittany Martabano

a year ago

Jeremi was wonderful. He was professional, knowledgeable and honest. He explained how everything works and what the issue was. He was patient with all of my questions. He checked the function of the AC thoroughly and was bright and friendly despite the warm temps!! He came out on a Saturday and arrived within the pre-scheduled window. This was my first experience with Swan and it was great.

Ann Cawyorutco

a year ago

Swan is awesome. Everyone we spoke to was great. They came out same day in the snow when the furnace went out. They installed a new one that day!! We needed a new AC too and while they couldn’t do it that day because of snow ( had to get up on the roof of a condo building) they came out within 2 days to get it installed. They even sent a courier out to me in Fort Collins to pick up the payment when I couldn’t get down to Denver. I’ve not experienced this type of customer service and expediency ever!! When they say 24 hour turnaround on service they mean it. They have warranties on everything, it covers everything. Ended up getting their annual maintenance service too due to their follow up and handling everything just as they promised. i think this is a company that is proud of their work and stands by their customer. I am really glad we contracted with them.

Eric Sachs

9 months ago

Had appointment scheduled for 2 weeks to have my boiler checked and cleaned. The appointment was canceled the day of and I was blamed for not answering my phone as for the reason the company could not reschedule me in a timely manner. So rude and unprofessional to blame the customer when the technician is the reason for canceling. Not reliable when I need work done in order to complete the sale of my house. F- for these losers who don't care about anything but money.

debbie marquez

a year ago

I have used Swans for the last several years for my heating and A/C needs. Each employee does a great job. Today I had Moe..Amazing young man. He was very thorough and explained everything to me. He took his time and even swept up some dust that was on the floor..which I have never seen someone do before. I highly recommend Swans and Moe

Edward Lumsden

a year ago

Ricardo and Miguel did a fantastic job of removing our old HVAC system and installing a new furnace and A/C unit. They were super professional, informative, thorough, courteous and timely. Ricardo took time to explain their whole process, system operation, and answer all of our questions. He set our thermostat for us, explained about rebates and informed us of inspection requirements and paperwork that we will receive. We could not be more pleased with their work and definitely recommend them to anyone who needs honest, professional, quality work.

Rob Nycum

a year ago

I called Swan for an issue with my water heater. Zach was great. When he arrived, he confirmed my findings and quickly found a replacement part and setup the repair. Both the person on the phone and the technician were helpful and very nice.

Mark Murphy

a year ago

MOE was very professional and courteous- he was able to diagnose the issue and explain the steps in detail in what he would recommend for repairs. He even let us know about Swans monthly membership that will save money on the repair cost; which shows he cares about his customers!I look forward to working with him again!

Mister “MistrExodus” Exodus

a year ago

Kitchen drain slow and backing up into the basement. A different service called me to RE schedule my service call indicating someone else had a more critical issue. I called Swan, and serviceman Gabriel, was at my door in less than an hour. Gabriel went the extra mile to help me understand the problem, and to make sure he was successful in accomplishing his task with professionalism and quality. He even cleaned up everything related, and put my washer dryer back into place.I am very happy with the service provided and will be keeping their card handy if there are any other plumbing needs.Thank you very much Swan, and Gabe specifically.

Kathy Kennett

a year ago

Chris was very competent and knowledgeable as well as quick. He was courteous and took care not to track dirt in, covering his shoes. The company overall is great and I highly recommend Chris and Swan Plumbing.

Steve

a year ago

Chris from Swan Plumbing was great. He was incredibly helpful and knowledgeable in discussing our options, and by the end of the project I trusted him implicitly. We got some outrageous quotes from other companies, and when discussing them with Chris, it was clear he took it personally that others were inflating their estimates. Swan was able to give us the best price, and Chris' integrity was really refreshing and reassuring. I'll be going back to Swan for our next job.

Claire Fleming

a year ago

Very happy customer! I was so impressed with my experience with SWAN. Their customer service providers were very friendly, responsive, and professional. Although it’s a busy time of year, they were able to get a technician out same day. The technician sent out to my home, John, arrived on time and was very professional. He walked through everything he was doing and made sure I understood what he was doing during the entire process. I was also impressed with how reasonable their prices were. I will definitely be using SWAN in the future for any HVAC needs!

Kevin Townsend

a year ago

Swan is excellent as was their technician, Shane, who conducted a spring check up on my AC unit. Walked me through and made sure I understood what he was assessing and answered any questions I had. Appreciate the excellent service. Would highly recommend.

Cam Morin

a year ago

Swan was very responsive, coming to check our AC within 24 hours of calling in the middle of a heat wave. The front office was friendly and accommodating. The tech, John, was very friendly and explained exactly what we should do to keep this problem from reoccurring. Furthermore, they have extremely competitive and fair pricing. We will be using Swan anytime we have a heating/AC problem in the future, and will be using them for regular servicing in the future!

Gene Blass

11 months ago

Chris Hoffman was our technician, and he was very professional and knowledgeable. He fixed our problem, and was on his way in just a few minutes.
Swan Plumbing is a great company, and will be our contractor for all future problems.

Santana Sanchez

a year ago

John came by for an A/C tune up. He also checked on my furnace while he was here and taught me a lot about my equipment. He was super professional and very kind. He gave me a quote for a new system. I will say it was almost 40% higher than I was quoted by two other companies. That is the only reason I gave 4 stars. Swan seems like a company who cares a lot and even though the prices were higher I felt like they were of higher quality than the other companies I got quotes from.

Ashley Harlan

a year ago

Chris and Scott did everything I could have asked for and more for my recent water heater replacement/installation. Both gentleman were great representations of their company, where you can tell customer satisfaction is atop of mind. Very happy with the overall experience provided.

Ryan Theret

a year ago

Overall experience was great - had a small issue and they were able to get a tech out within 24 hours. Moe was the tech who went above and beyond to fix my issue and even ran to the distributor to pick up a new air filter - highly recommend!

David Mulderink

10 months ago

He did a spectacular job and provided timely advice about filters to use. He's a keeper. Send him back next time. We can always count on Swan and appreciate their always being there when we need them. Thank you, Swan!!

Kimberly Glenn Wilson - LEH Faculty

a year ago

Spencer was amazing and very helpful and professional. Also, the customer person I spoke with who set my appointment was amazing and caring too! A+++ They have my business. Don’t look any further if you need a great company!!!!

Karsten Jader

a year ago

After receiving several quotes from several companies, I have zero regrets choosing Swan. I had a 30+ year old furnace replaced AND had AC installed in my home that was built in 1959. A big ask for anyone who doesn't work in the HVAC world.But, the real reason I am VERY happy with my choice in Swan is because of the installer Daniel Rosenberg. This young man showed up, by himself, to a challenging project and worked his butt off for THREE days straight to make sure it was done right. He was clean, he was efficient and kept a positive attitude throughout the whole time. Thanks for all your hard work, Daniel!

Dan Hussey

a year ago

Cody W. was excellent! He was thorough, very professional, and extremely personable! I will continue to use Swan for all my plumbing, heating & Air needs and would highly recommend.

Don Johnson

8 months ago

Sorry, but do not recommend. I should have gotten the name of the technician but he was only here about 15 minutes to look at our furnace that needed cleaning and the blower wasn't working. Looked at our furnace and said it was outdated and a new blower motor would run about $800.00 and to install and clean would run about $2000.00 to $2500.00. Recommended just replacing the whole system and would be about $5,000.00 to $6,000.00. Well my credit is shot since Covid (and not having a job for a bit) but ran a credit check anyway (didn't pass). When I first scheduled a repair the receptionist said she was sending one of their most experienced technicians since it was an old system and we required a Saturday appointment because my wife is disabled and doesn't answer the door when I'm not home. To say the least I did a lot of reading and studying after he left on blower motors (which I could order myself for around $175.00 to $300.00, couldn't even find one even close to $800.00) and decided to try replacing the run capacitor first as it was only $5.35 at Grainger. Installed said $5.00 capacitor and cleaned the furnace myself and it has been running like a champ for the last 3 weeks now and shows no sign of needing any further repair. Won't be calling this business for any service or advice again.

Susan Catalano

a year ago

Once I decided to go with Swan they did the furnace installation on the same day. Jared was professional, friendly, and knowledgeable. He protected the carpet and cleaned up after he was done. I was grateful to only go one night without heat. Thank you Swan!

Donna Tuttle

a year ago

The estimator/inspector that came out was very kind, great communicator and did not try any hard sell tactics. We have ordered work to be done, by them, to fix our furnace and they are getting to the work within 5 days.**Please know that TJ and Jamison came out to check out a problem and were amazing! They communicate great and they clean up everything and we have now been impressed by these two men TWICE! Incredible employees!

Madelyn Dillon

a year ago

Shane was friendly and professional. He answered questions thoroughly, and he was willing to help us better understand the system. I liked that he was on time, wore booties, and, of course, a mask. We recently purchased a service agreement, which is only 14.95 and can be cancelled at any time. In the past month, Swan has now completed maintenance on our AC, water heater, and furnace. We've never ever experienced such a wonderful level of service!!

Anna Hayes

a year ago

Tyler was very professional and took the time to explain our options as we clearly needed a new water heater since ours just rusted through. Gave us pros and cons on waterless vs traditional and immediately went to connect with a colleague to install. Signed up for their maintenance service as well since they are clearly a great company to look after your heating and plumbing.Ralphael then showed up not 2 hrs later and installed our new water heater. Rolled out drop clothes and cleaned up after himself. And I am very picky ;-)Explained our new setup and what to look for in the next days. Excited to have this taken care of.And now 2 months later we unfortunately had to buy a new AC and full furnace. John came out for a routine inspection and found everything that could have been done wrong with the original installation of both units. Cracks and leaks and we had to bight the bullet and invest in a full new system.One day later Jared and Jerry came to install it all. Made it one full day. Explained all the changes and we are now proud owners of a more efficient unit. Already way quieter. They cleaned everything up, inside and out.We are so happy that we chose swan to be our Heating and plumbing service provider.

J Harper

a year ago

This was the 4th AC company we called. Swan was the first one that did not tell us it was un fixable and tried to sell us a new one. Moe was professional on time and very knowledgeable. Cheryl was very friendly knowledgeable and very up front when I called for the appointment. I definitely will recommended and use swan again! THANK YOU!!

Kelci Huggins

a year ago

I called Swan Plumbing, Heating & Air after our general contractor backed out last minute. We were in luck and they had same day availability! Spencer arrived well before the 1-3PM window (around 12:30) and finished the job promptly. Any questions we had, Spencer walked us through it and let us know why we did or didn't need to do something. Along with installing a new faucet and moving our garbage disposal, he also replaced some old valves that were leaking and brought our plumbing up to code. The price was reasonable as well. We will not hesitate to use Swan and hopefully Spencer for future jobs!

Kat Russ

a year ago

Leo was beyond amazing. Some of the greatest custom service I've experienced. Came to do maintenance on HVAC system and cleaned coils in AC. He explained some tips and tricks to upkeep. Just polite, friendly, and quick. Good pricing too. Can't say enough good things. Thanks so much Leo!

Caitlin Smedly

a year ago

We were having some issues with our bathtub draining properly. Jeremy showed up right on time and was extremely knowledgeable, kind, and helpful. He quickly fixed the issue and thoroughly cleaned out our blocked drain. I was very impressed with his services and would definitely recommend him for services and repairs!

Kim Cali

a year ago

Blake over at Swan Plumbing was great! He was friendly, respectful and prompt. He clearly explained all the work and checks he completed. I so appreciate reliable service people!

Susan Venable

a year ago

Ricardo (and Miguel) came at the appointed time, did our annual checkup on our furnace, hot water heater, and air conditioner. They were very thorough and knowledgeable, went over miscellaneous details with us, went through a system check, and all went very well. They were very professional and courteous. We are extremely pleased with their services through Swan Plumbing, Heating & Air of Denver.

JPWhittier

a year ago

Shane O’Brien did a very thorough and professional inspection of our furnace, hot water heater, and A/C. He explained in detail how the system functions, what he was looking for, and what the findings mean. We highly recommend him both for his expertise and personable nature!

Carla Stapleton

a year ago

Swan's has always been awesome, but in particular Chris Hoffman was amazing as a plumbing technician! His service was great and he helped me fix the problems I was having super quickly.

Patty Jordan

3 years ago

All of my dealings with Swan Plumbing have been great. Drilon came to my house and explained what needed to be done in terms I could understand. He was very honest and actually saved me a lot of money. Chris came to do the repairs. He did his work very quickly and thoroughly. They were both punctual, very friendly and very knowledgeable. I am very pleased with my experience.

Adin Warner-Rosen

a year ago

Leo was awesome! Very thorough and patient and extremely knowledgeable. He provided me with a full overview of my home's HVAC system and the condition of relevant components. By the end I had a clear idea of how to proceed with future maintenance. Thanks Leo!

Randy Huckaby

a year ago

My wife and I have contracted Swan to replace our water heater, sewer main line, and now, our HVAC system (both heater and cooling). Each time we have decided on Swan, we have gotten multiple estimates from competing businesses. Swan keeps coming out on top because of their competitive pricing, representative’s knowledge and thoroughness of their work in a timely fashion.On this occasion, when we needed to replace our air conditioning and heater, Moe Elmunaier put together our estimate. Moe previously worked as an installer, so he knew what he was talking about. I tend to ask a lot of questions, and he intelligently answered them all. I did research ahead of time so I could be as educated as possible, so when we made our decision to go with Swan, I asked for a “NATE” certified technician to perform our installation (The other companies didn’t have NATE certified installers).Jake Dillard (NATE certified) and his assistant Carlos Walker installed our systems. Jake told me that our install would take 2 days (the other companies told me it would take one day). I understand why Jake took two days, as he had his hands in every facet of our install. If there is such a thing, Jake is an installation ARTIST! He pulled me aside (multiple times) to explain why he did things in a certain way. He even went above and beyond my expectations by doing more than what was in our agreement, and asked if there were other things he could do during the installation process.To sum this job up, I am impressed (once again) with Swan. They have knowledgeable employees who “cross their t’s and dot their i’s. Thanks again, Swan!

Level 7 Media

a year ago

Shane O’Brien was our technician. He did a great job of diagnosing and fixing my A/C system. Swan has been great every time I’ve called them.

gordon mcallister

a year ago

Shane the technician did a superb job. He was courteous and explained every step of the procedure involved in the servicing and repair of my heating system. Very pleased, will definitely use Swan again

Victoria Martin

a year ago

Excellent customer service. Need furnace checked before storm Swan took care of us the same day. Service Tech was professional and knowledgeable. He checked our boiler and made sure it was working efficiently. Extremely Happy! Thank you Swan and John-Excellent Service!

Benjamin Tuthill

2 years ago

Earlier this spring, we contacted Swan based on recommendations from friends and family who had used them in the past. We needed them to come out and prep the A/C system for the summer as well as to check the furnace. After making the appointment, we received a text day of with a picture of the technician and a confirmation of the time. The technician, Leo, was exceptionally courteous and careful when coming into the house. He wore his face mask and protective booties the entire visit. Leo cleaned the systems, changed the filters and worked on getting the AC functional despite a freak spring snow storm.Recently, this past week, we were having issues with our AC system (it is old and wasn't maintained prior to us buying the house). We called Swan and they sent out Shane. Shane, like Leo, was very nice and conscientious of the property. He worked diligently to get the AC system working. We were worried we may need a new system but it looks like it was a condensate line that was not installed correctly. The quoted price to repair the condensate line was a flat rate fee and very fair for the work involved.We cannot say enough good things about Swan and will definitely use them again.

Donald Wern

a year ago

I am extremely happy with the service received from Swan Plumbing, Heating & Air of Denver. My Trane heating system was not working and of course the house was cold. I called on them late in the afternoon. They scheduled the service call and arrived at my residence at 9:00 AM the next day, as promised.Moe, the technician, was extremely knowable, skilled, thorough, and very professional in his work. He had to install a new circuit board in my unit.He completed this work in a timely manner at a reasonable price.I will call on Swan again if and when these types of problems occur. Thanks much Swan. Your help is really appreciated.

Barbara Johnson

2 years ago

Swan made our plumbing issue disappear so quickly and professionally! We called and the scheduling was quick and easy with a thorough explanation of fees to expect. Nothing hidden! They text us when the technician was on the way including a picture of the technician, so you can feel safe and secure knowing who will show up at your home. The technician was on time, friendly, extremely knowledgeable, and completely transparent about the cost of the repair. Great experience!!

Richard Rediger

a year ago

Our experience with Moe Elmunaier exceeded all of our expectations. Moe was professional, very well-informed and patient with us - taking the time to answer our questions. The bid he prepared fully explained the work to be performed and included a photo of the proposed work.Unfortunately, the bid we received was much higher than the other bids and we are still contemplating what we will do. if anything.I would recommend Moe and SWAN plumbing and heating to anyone who needed services of this nature.

Emily France

a year ago

Spencer was very sweet when he came to fix my faucets and do a hot water flush. Very personable and efficient. Maybe a small thing, but he imminently put on shoe covers when coming into the house and did not wear them outside. He was very knowledgeable in the job and what was needed to fix my problems. Then he did so quickly and painlessly. Thank you Swan and Spencer!

Ron Mosness

a year ago

Jon was very knowledgeable and professional! He walked me through each step and explained everything. Highly recommended and if we ever have any further issues I will definitely be calling Swan Plumbing.

Kathy Rosecrance

a year ago

Great experience with Swan Plumbing and Heating!
Shane conducted a maintenance check on our hvac system. He is very knowledgeable and proficient in his job. It was delightful having him in our home! We will definitely use Shane for all. our hvac needs!

Billie Barbee

a year ago

This was the first time I used Swan and I was so impressed. I needed a new water heater. They provided an estimate for me and once I signed off they had their guys here for electrical and plumbing in a short time. I got pictures and text of who was coming to my house. Scott and Kevin were friendly and professional. I had a new heater by the end of the day. I would use them again for my repair needs.

Just Me

a year ago

I put in the call on a Thursday that I was interested in replacing my old furnace. Mr. Waters visited the house and submitted the order Friday afternoon. By Monday night Mr. Valentine had the new unit up and running. In these times of supply chain issues and staffing shortages, I was impressed by the prompt turnaround.

L B

a year ago

During our bathroom renovation, Swan removed our old toliet and the plumbing for the toliet, rebuilt the plumbing, and installed a new toliet. This required several visits to our house in conjunction with the floor contractor and each time we were impressed with the promptness, courtesy, and professionalism that was shown and very satisfied with the results. We were especially impressed with Spencer and would not hesitate to request his services if needed again.

Clarissa Bock

a year ago

I am really happy with the service from Swan. I'm part of their membership and they always go above and beyond. They are professional, knowledgeable, and go out of their way to make sure you understand how best to take care of your furnace and water heater to make it last as long as possible. I feel that I can trust the advice and recommendations that they give. Thank you Swan and Moe!

Darren Edwards

a year ago

Leo arrived on time to diagnose a problem with my furnace. He explained everything in detail that he was doing and recorded everything with pictures. The issue couldn’t be immediately remedied because it required a detailed cleaning of the furnace components. But he did get me set up for the proper service the very next day. First time using Swan and I was quite impressed. For the second day's service the profesionalism was the same. Jerod arrived on time and got my system cleaned up and back in good working order. Price as quoted. Great service and customer Service.

Sarah Phillips

a year ago

Jon was excellent! He was on time and super thorough. He even took the time to show me where my emergency water shut-off valve is. Would definitely use Swan again!

Minnie Vangchana

8 months ago

They came to install 2teams. The first team installed heaters and furnace. This team is professional and fast make my home now is warm. The second team came to install AC . It spent a lot of time (late) and not professional like the first team,too. Overall is 👍

Gregg Painter

a year ago

Great experience from the start. The inspector did not try to pressure or upsell us at all. In fact, even though he noticed the water heater was very old, he waited for us to bring it up. All options were clearly explained. (Including repair, even though the 25-year old furnace clearly needed replacing.)When T. J. Valentine and his partner arrived for the two-day furnace installation, they were friendly and exceedingly clever in designing efficient solutions for the many difficulties associated with installing a new system in a 95-year old house. Fair pricing! The Swan plumbers were great, too.

Marie Payne

a year ago

Moe from Swan came to do preventative maintenance on my AC. He answered all of my questions about my Heating and AC system and explained many things that two previous companies did not. He did not try to sell me a new system like the others. I was very happy with Moe from Swan and will ask for him the next time!

Sandy MacGregor

a year ago

Swan's employee Moe was on time and very thorough in diagnosing my furnace issues. After reviewing my options with him I decided to replace my system. I felt they provided good value and workmanshipI have owned a commercial construction company for 35 years and would recommend Swan to anyone

John Sovell

a year ago

Shane from Swan did a great job on the service call for our HVAC and tankless water heater. He helped us with an odor issue we were having through the ventilation System. I was very satisfied with his knowledge of he issue and help.

Samuel Martinez

a year ago

Swan Plumbing sent John to look at my furnace for cleaning and from the start was extremely professional and courteous! John went above and beyond in identifying and fixing issues with the furnace included with the service. I will happily call Swan again for any future heating and AC issues.

madeline tomseth

4 months ago

Leo was professional and very informative in helping us as we had our furnace serviced.

Jennifer Preston

2 years ago

I've used Swan a few times now for a rental property I manage and they are always very accommodating with my tenant's schedules as well as mine - coordinating everything can be a bear sometimes! But everyone I've met - Jeremy, Darwin, Scott, Greg (and the two installation techs who I unfortunately don't know their names!) have been amazing to work with. They call and text me to tell me they are on the way, show up on time or early, work quickly, efficiently, explain things in a manner I can understand, answer my questions thoroughly, do not try to upsell me, and just genuinely are very trustworthy and intelligent in their industry. They were able to get a furnace and A/C installed with less than a week's notice, and the whole process only took two days. Their prices are extremely competitive with the rest of the shops in Denver, but for my money - I'd highly recommend Swan!

Christine Gillette

a year ago

Old heating & AC system failed. Called Swan for a consult, they arrived as scheduled. I was given a range of options to fix/replace the system. Once we decided, they brought a crew out that same day to assess and evaluate. Erick and Spencer were professional, careful, thorough, and courteous throughout the process. They explained everything carefully, removed the old system, installed the new one, checked everything, and left our place spotless. So happy with this business! Will use again.

Caleb Boll

a year ago

Swan was very responsive after my furnace went out. A technician was at my house within two hours of calling. One of my technicians, Leo, went above and beyond with giving advice on other appliance issues. Overall, great value and quality work!

Lindsay Connolly

2 years ago

We have used Swan since we moved into our home 3 years ago. They installed our new furnace two years ago and have been very good about their reminders on how to best maintain our appliance. Shane came out to do our furnace tune up and was extremely informative. He offered to walk me through everything he was doing and it gave me a much better understanding as to how our furnace operated and what kind of things to look for in the future to ensure we get the longest life out of it. The cost was minimal for the peace of mind, especially going into the winter months. We will continue using them and would recommend Swan to any of our friends.

Kelley Graham

a year ago

Drilon arrived in a timely fashion and was very patient while my dog had to inspect our new visitor. He took a look at the furnace and showed me how to clean the fire sensor. He was clean, patient and professional and fixed the furnace in under 15 minutes! Afterwards, I asked him to take a quick look at the possibility of installing AC in our home. He gave me good information and at no point, did I feel like he was trying to give me a hard sell. In fact, I felt comfortable asking him questions about other options and he spoke honestly about all the pros and cons. I am very impressed. I will definitely do business again with this company.

Jake Mintz

8 months ago

Very disappointing to be on the monthly membership and unable to get scheduled. They are booked about a month out, I had scheduled way ahead and got a text the day before my visit saying it was cancelled due to several emergency calls. When I went to reschedule I was booked another month out and the team offered no help in getting this sooner. Also they raised the monthly member price from $15 to $20 without even saying a word. No point in paying this if you cannot get service.

Paul Kristensen

2 years ago

I needed to replace my gas hot water heat. I called Swan and a rep came out that afternoon. Their price was very competitive and they installed the water heat the next day. Erick and Kevin, the two installers did a great job. They were clean, fast and professional. I am very happy with the service I received and highly recommend Swan.Paul Kristensen4/7/21

Andrew Scarabosio

a year ago

SWAN has a monthly program for up-keep that my wife and I are a part of. The tech, Moe, came out yesterday for our scheduled maintenance. They give you a 2 hour window, Moe was there 5 minutes after the start of said window. Came in was great, and gave some recommendations about upkeep that was potentially needed on our system.Moe indicated to us that the filter size he needed for our Furnace he'd have to run back to the warehouse. As with the appointment, he gave us a call as a heads up to let us know he was on his way back and was in and out in less than 5 minutes. It's a service we get a lot of value from and will continue to utilize.

Vincent Williams

2 years ago

Swan Plumbing are great to work with! They were super-responsive when I needed an emergency hot water heater replacement. Everyone I met and spoke with were empathetic, responsive and reassuring which made a big difference when dealing with the stress of hot water leaking into a finished basement. I had a new heater in place within five hours of my first call.Swan are committed to customer satisfaction. I have a small utility closet and in the initial rush to replace the old tank we went with one that was too big. I let them know later that day and was pleasantly surprised when Chris @ Swan arrived to the follow-up appointment with a smaller unit to ensure a clean fit. I wasn’t expecting that as an initial outcome. I’m much happier knowing I have a bit of wiggle room left in that area than if we had tried somehow to squeeze in the larger tank. Thanks for being so proactive and going the extra mile to resolve things first time!I will be using Swan Plumbing exclusively for upgrades and future work.

Jennifer Breit

a year ago

John did an amazing job. Very knowledgeable with heating/air conditioning, made valuable suggestions, and fixed several issues. Very reasonable prices. Will use this company again for future needs. Thanks for everything!

Beth Herlihy

a year ago

We needed our Rinnai hot water heater serviced. It was easy to schedule an appointment. Spencer arrived on time and was professional and courteous. Would definitely use them again.

Randy Lundock

3 years ago

Chris did a fantastic job! He was on time, very personable and professional. He took the time to assess our plumbing issue and came up with a more cost effective solution than what we were expecting.I highly recommend Swan Plumbing, Heating And Air Conditioning for all of your service or new installation needs!

Vernon T. Jones

2 years ago

The service was excellent from the scheduling of our replacement cutoff valve appointment through the completion of the job. Joel Morton was friendly, courteous, very knowledgeable and conscientious, and exceptionally patient in waiting for the city to come and shut the water off at the street and again when they had to come back after he had installed the new valve. I will highly recommend Swan to family, friends, and neighbors.

Glynn Hopfenberg

2 years ago

I highly recommend swan plumbing. We Had them out to replace a degraded clay sewer line at our house. Jon the salesman was friendly and knowledgeable and Not only was the crew very friendly and patient with all my curiosity in watching the process. They came well prepared. They fixed the sprinkler line that had to be pulled up. They did a proper job trimming 2 branches from a tree to make room for their equipment. Replaced the grass pulled up with fresh sod and placed green irrigation caps on the sewer line inspection caps don’t stand out like a sore thumb and drive me crazy on a daily basis.Highly, highly, highly recommended !!!!Edit: After a heavy rain storm in the following day of repair and as expected. the extra water made the dirt under the sod settle by about 2 feet in some spots. Called the main number and heard back within hours. Jon assured me someone would be out in the next 3 days. “Cool sounds good” no hassle at all, then I came home from work to find it was already done...Mind Blowing service !!!

Craig R

a year ago

Outstanding service …Drilon couldn’t have been more helpful and professional . Provided solutions for the short and long term with price options to suit your budget . I used the company before for my water heater and decided to go back with them based on that experience .
Glad I did !

Julie Huttunen

2 years ago

We used Swan Plumbing and Heating to replace our main service line pipe. They came within one day to repair it and were on time and very efficient. All of the workers were friendly and their clean up job was superb. Our service provider, Jon Miller was super professional and answered any questions we had about the project. I would definitely recommend their services.

Katie Klovas

a year ago

I am so glad I called on Swan for my plumbing needs!! The plumber Jeremi they sent out was extremely professional and knowledgeable! My overall experience with the company from booking to service deserves a 10 star. I am looking forward to future services with Swan! Thanks for being a quality company with great staff!

Garry Mckellips

11 months ago

Chris is very personable, punctual, knowledgeable and a guy who knows what he is looking for. He talked me threw everything he was doing. He sold me on himself and Swan. I found a company that will take care of us and our needs.

Jeff E

2 years ago

We recently contracted Swan to replace our water heater. We called on a Friday morning and Drilon came out within two hours and quoted us a competitive price for replacement, code upgrades and removal of the old unit. We booked the service and a few hours later Erick and Kevin came out and replaced the unit. It took them just over an hour and they did a great job. Swan was able to work through the job from start to finish in a single day which helped us get back to normal quickly. Everyone we worked with was very professional and kind and we would highly recommend Swan in the future.

Tina Gurdikian

a year ago

Very pleased with John. Very nice guy. Fixed our fan that hadn’t been hooked up by the installer and gave us a very fair quote on a hot water heater replacement and installation of addition supply and return vents to improve circulation.

Michele Garneau

2 years ago

I am so pleased that John Waters completed a tune-up for my air conditioning system before the hot days of summer arrive! I had never had my AC unit serviced in the 10 years since buying the condo. John arrived on time, performed all the tasks on his checklist, reviewed each item with me, gave me some helpful hints, took my payment, and was on his way within an hour -- it was money very well spent! I highly recommend Swan Plumbing, Heating & Air of Denver for your AC service needs.

Marilyn Carpenter

10 months ago

Leo did an annual furnace check. He explained what he was doing clearly and was very thorough. The furnace was dusty because we didn't pushed the filter back to the proper position. Leo completely cleaned and inspected the furnace and humidifier.

Tammy Zook

11 months ago

We have used Swan for several years because they are always professional, reliable and honest. The past couple of years, Moe has been out for our annual furnace service.He calls to let you know he'll be there soon and then shows up promptly when promised, which is very helpful when working from home. He explains exactly what he has done and answers any questions I have in a way that a layman can understand.I can't speak too highly of both Moe and Swan. They don't try to upsell me every time they are here, unlike most companies.We will definitely continue to use Swan for all of our needs and recommend them to anyone in need of their services.

Brenda Kaser-Burger

10 months ago

Moe was exceptional. He not only did a great job on my system, but he found some things in my new home that the inspectors missed. He did a super job explaining and took pictures so I can now take care of it all. Thx!

Clement Charles

a year ago

Jon was extremely professional, extremely communicative, and the visit was very educational. We have an old house, (built in the early 1950’s), so there are a lot of things common to homes in our era that are uncommon in modern homes; and yes, that includes the plumbing 🙄Jon was great at explaining the updates that need to be done, great at giving advice on pros and cons of certain procedures, and not at all pushy in ANY way. He was very respectful, and very personable. Thanks for the great visit!

Wes Allen

10 months ago

John was very professional and explained things well. We just haven't decided when to proceed but will definitely give Swan a shot at our business.

Lisa Nelson-Miller

2 years ago

I have appreciated the employees of Swan every time they come out. Shane was no exception! He took his time without lingering, was very professional as well as willing to take the time to explain things and even took a minute to love on our dogs. I love that we have a membership with this company so that twice a year we get a checkup and a visit from the terrific guys that work there! They make it worthwhile! Thank you!

M S

a year ago

The technician, Jon Miller, came out to my house to give me a water heater replacement cost and he answered all my questions. He was pleasant to work with and he seems to have good knowledge about my water heater and the brand. So I’m happy to say that I did purchase a new water heater from Swan because of Jon. And I will be happy to recommend him to my friends and others.

Chanpheng Botham

6 months ago

I have been using Swan Plumbing & Heating for over 12 years now, and I continue to be impressed with both the field team and office staff. It's rare that you find a service company where year after year, you have the same technicians come to your home, and you speak with the same folks in the office. I highly recommend them, not only for their excellent service, but also for their fair prices. I'd also like to highlight their technicians Jeremi A. and Shane, we have had them come to the house on several occasions for both furnace/heating and plumbing work, they’re extremely capable and professional, and we are pleased every time. Thank you for your wonderful service!

Mike Dally

a year ago

Cody did a fantastic job of explaining what needed to be done and how they could do it for us. He helped us understand the choices and worked with us to figure out the best plan going forward. Great communication.

Marissa W

a year ago

Fantastic experience replacing a furnace and having a completely new install of an AC system. Quotes were straightforward and I received a 10% discount for signing up that day. I qualified for 18 mos interest free financing through their partnership with Ally and it was all so easy! Equipment was installed within a few days. Everything working great! Scott Carter, the electrician, was especially impressive. Also great service by Jon Miller, Drillon, Jared, Gary, & everyone else! Highly recommend!

Seth Neuschwander

2 years ago

Chris Hoffman came to our house to fix a plumbing emergency. Was able to be there with in 30 minutes of my call and had the problem fixed in literally 5 minutes. Definitely knew what he was doing. Very courteous, and essentially saved us haha! Always a great experience with Swan. Prices are very fair, being a club member is an incredible value as well if you’re not very handy like myself. I’ve used other services in past, but I will strictly use Swan from here on out. Thanks again Chris!

Jim Romero

10 months ago

Swan has always been great in the past three years I have used them always on time always professional. All of the technicians are outstanding Shane was my technician and has been my technician very professional courteous and does an outstanding job thanks again Shane

Cheryl McLellan

a year ago

Moe was absolutely amazing. It almost 9 PM when he arrived but Moe spent over an hour discussing my system with me, my maintenance history, warranty of the system tland the best options for my budget. He took time to evaluate the duct work and air flow issues throughout my home.My AC is functioning properly andhe will be returning to re-evaluate refrigerant levels tomorrow.I could have asked for a more knowledgeable technician.Moe was kind, courteous and respectful.ofy home. He was kind and patient with me while explaining the issues with my HVaC system.I will definitely be using Swan in the future for my HVAC, electrical, and plumbing needs. I couldn't be more pleased with the service we received tonight!

Rama Newton

3 years ago

We had a great experience with Swan. I seem to hesitate calling companies from coupon mailings, and Swan has changed my thinking! They were very friendly on the initial call to make the appointment. Our tech Drilon was timely, friendly and very knowledgeable. He explained his findings with detail and in terms that were easy to understand. Pricing was very reasonable and I honestly look forward to utilizing their services again and highly recommend them.

Jenny Hess

10 months ago

Isaac was great! He was on time and fixed my issue quickly and explained everything in a very direct and concise way. He was a great representation of the company!

Cristian Guajardo

2 years ago

Had John from SWAN come out and inspect our leaking water heater in the basement. Got several different recommendations for replacement options and thoroughly walked us through them all. Very professional and thorough! Also came prepared with a mask and shoe protectors to prevent potentially spreading germs in the house. Much appreciated! Have scheduled installation of a new water heater for tomorrow - super fast turnaround! -- Update: Installation was done promptly and cleanly. They also walked me through the upgrades again once everything was good to go. Thank you for your thoroughness and for tidying up. Highly recommend SWAN to others. Shout out to Erick!

Blossom Kala

2 years ago

Decided to take advantage of a coupon they had advertised for a Free Second Opinion. Ours was for a home plumbing job which would average a few thousand dollars. Jon arrived on time with a mask and shoe booties (thank you). Very professional, knowledgeable, and transparent about the repairs that needed to be done and explained the details of the job to be performed. Provided me with an estimate including options and competitive pricing. I am pleased with the service provided today. Would definitely recommend! Thank you again and we will be in touch soon!

Patty Weber

a year ago

Moe was awesome. He fixed our furnace and provided us with the information we needed to keep the problem from happening again. Offered us a maintenance program that we should have had! Always great service at Swan!

Nina Jason

a year ago

Shane was here today for my annual AC maintenance. He was great! Very knowledgeable. I specifically asked for him as I know he will do a super job at whatever needs to be done. He explained every thing he did, and why. Customer service at Swan is amazing. We subscribe to the membership, best money we spend.Today Shane was here and fixed the humidifier. He explained everything he did and was so helpful. He may be our favorite of favorites. All of the employees are great and knowledgeable. Seeing the same people consistently says volumes about them and the company.This was the first time Oliver has been to our house. He was great, professional, knowledgeable and efficient. We are always glad to see the Swan truck arrive as we know our needs will be met the first time. Very competent employees. What a nice experience.Chris has been to our home several times and is always professional and knowledgeable. We always know we will get great service when we see that he is on his way.

Jenny Worster

3 years ago

As a monthly member of Swan Plumbing, I already have high expectations but Chris H. Had exceed all of them today. He was able to accommodate an earlier time slot, he was very professional and extremely friendly and respectful. He was very sweet with my giant dogs and patiently answered the million questions I had about the water damage in my kitchen from the garbage disposal I tried to install myself. He mentioned having 21 years of experience with plumbing and it showed. They have a customer for life because of their incredible technicians.

Armin Korst

2 years ago

Awesome experience getting our newly purchased home re-piped, having a new water heater installed, and washer hookups placed. Chris and Eric were incredibly efficient and courteous throughout and were able to get a pretty good sized job finished in one day of work which was great for us. We have a membership with Swan and it has been great so far across two homes both for new work and also having them come for maintenance. Highly recommend Swan and also again had a great experience with Chris and Eric working in our home.Update 4/1/21: Had a new furnace and AC also put in by Swan and once again had a great experience. TJ and Scott our technicians were professional, friendly, and fast and overall another great experience with Swan.

Pat Halloran

2 years ago

Chris came to unhook a water line so I could replace an under counter ice maker with a beverage cooler. He was prompt, pleasant and knowledgeable. Best of all, he showed me how I could complete the job on my own. Swan Plumbing has been a great partner for my annual heating and AC checks and for any issues I’ve encountered. I am an all-around satisfied customer.

Angelica Ramirez

a year ago

John and Moe were amazing!!!! They helped us get our ancient AC unit up and running a bit longer!!!! Gave us a great quote on a replacement unit. Will definitely be reaching out to them when that time comes!!!!!

Bruce Harrington

a year ago

Always professional, on-time, responsive. Signed up for their maintenance plan so we don't have to worry about scheduling anything and know that our HVAC system will always have a professional inspecting it on a regular basis. Highly recommend them.

Beth Steigerwalt

2 years ago

I was impressed with the professionalism, quick response time, and thorough explanation of services. Jon did a great job detailing recommendations, and answering questions. Jeremi repaired our leaks in the kitchen sink quickly and efficiently, with courtesy and respect. We will definitely request their services again.

Dottie MakesIt

a year ago

Technicians were VERY knowledgeable and my install was great. Office staff, not so much. My install job was not handled well on the admin level and I was left hanging. They don't know the permit procedure as well as a company of this level should have. Not impressed.

Nicole Dyrdahl

3 years ago

Jed was absolutely amazing! He explained everything and was just awesome! We can’t thank him enough.Ricardo installed our new coil and he was absolutely awesome! He explained everything and made sure everything was safe and well before he left.Swan in general is absolutely amazing! We started using their service last year and have not been disappointed! Incredibly responsive, professional, knowledgeable! We love being a part of the Swan Club! Thank you Jed and Swan!

Shanon H

a year ago

My furnace didn't stay on long enough to heat the house. I called Swan because they had a $22 service call, they sent out a very nice service man named Drilon. He fixed it just by putting in a new air filter. He fixed my problem and did not charge me for it. I think he is very honest and helpful, I recommend Swan Plumbing and Heating. Thank you from Jill B in Aurora CO

Ashley Saunders

a year ago

John came out for a service call, and was incredibly thorough and informative. He didn't mind me asking a million questions and wanting to learn while he was there. We will definitely use again if any further issues arise! And insanely affordable too.

John Lapides

a year ago

Jake and the swan team were amazing. Went above and beyond to make sure the job was done correctly and efficiently. Worked late one day to make sure we had AC working as soon as possible!

Gerardo Garza

2 years ago

Erick and Kevin from Swan did an excellent job with the water heater replacement. They called ahead and were on time this morning. The water heater install looks great and is all up to code. They answered all my questions and were done in less than 2 hours. I am pleased with how it came out.

Bruce Roberts

a year ago

All of the SWAN technicians were excellent, prompt arrival, explained all steps of the installation during process, took extra time after the installation to explain ongoing care, and for any questions.The ordering with SWAN was very pleasant, was not high pressure, and recommendations were not always the highest priced. There was respect for our budget.I definitely recommend SWAN.

Kirk Schjodt

4 days ago

Fantastic! Honest and transparent. 10/10 recommend

Katie Murphy

2 years ago

The technicians Eric and Kevin were professional, polite, and worked quickly. They let us know about the preventative maintenance program to ensure our AC, furnace and water heater function as they should, with no pressure to sign up.
I would recommend Swan and their technicians. We plan to use them in the future.

Frank Pilkington

11 months ago

Installers were courteous, on time, clean, hard working, and they did a great job. Both men knew what they were doing to complete their work efficiently without wasting my time. I appreciated their professionalism & expertise.

Joshua Wagenman

3 years ago

I had an appointment to get an estimate on a water heater replacement. Moe the service pro from swan was courteous, on time and very professional. After explaining to me all my options for water heaters and financing he left and I called my fiancee and we decided to go with it. I called Moe and he immediately came back to my house, we got all the paperwork done and got the replacement scheduled for the same day we were getting our ac and heater work done so we wouldn't have to take anymore time off of work. I would definitely recommend.Also the service pro Chris Hoffman who did the install on our water heater,ac unit and furnace. Everything looks real good . Works fantastic and was done fast considering we went from just getting an overhaul to a complete new system. This was a huge nerve racking expense. As a homeowner it's just how it goes. Using a company like Swan that warranties everything and stands behind their product and labor made it so much easier to go through. Their $15 a month membership pays for itself in discounts and the regular maintenance you get with it . And a little side note, when they installed our water heater they added a water shut off valve right by it so we don't have to go into the crawl space and to the complete other side of the house just to turn the water off. That was nice. A great company that I look forward to dealing with for years to come. Thanks.

Sarah Keijzer

3 years ago

This company has been great! The guy who came out to help us with our plumbing was just wonderful. He was super professional and had all the right gear to make us feel safe! It’s a nerve-racking time right now and the fact that he had everything from shoe covers to cloth coverings to cover all of our floors and even used disinfectant everywhere he was! He was Very quick and did not overcharge us! He was honest and did the job right! It’s nice to find a company that has employees like that these days! I would definitely recommend this company to anyone!

Matthew Llodra

2 years ago

Shane O'Brien did an outstanding job providing service on our HVAC system today. Not only was he exceptionally thorough with the AC maintenance, but he also took the time to patiently explain to me the importance of what he was doing for the longevity of our system. I have always been pleased with the service folks from Swan, but Shane's service today was exceptional. Thank you!

Brandon Nease

3 years ago

We had a kitchen line issue that was causing a major back up. Jon with SWAN came out to provide take a look and provide a competitive estimate for the work. He was very knowledgable and advised us on details and possible additions up front and not after the work. He and his team were early on the day for work and were very professional and mindful of our house. Jon made sure to meet with us after the work completed to review and advise us of other details. Overall it was a good experience.

Ralph Howard

3 years ago

Shane was patient, knowledgeable, and took the time to explain all that he was doing so that I understood.Shane couldn't diagnose the problem with my central air conditioning, so I needed a followup diagnostic visit. Leo did an exceptional job and determined that the system had no refrigerant. He charged me nothing and encouraged me to contact the company that originally installed my system to see if it was still under warranty. If the company that installed my system says that it is not, I will certainly have Swan do the repair.

Jerry Palmer

2 years ago

Tyler was very knowledgeable and did an excellent job educating me on how the heating and a/c systems generally worked and how my particular system was working. He took the time to do this step-by-step. He performed the maintenance per the service I requested. I look forward to a long relationship with Swan.

Gus Campbell

a year ago

Leo did a great job checking our furnace system. He was methodical and explained everything to us thoroughly. Swan’s reporting and invoicing system is pretty slick and left us with a good amount of information about our system.

Jim DeWall

10 months ago

Drilon Doda is an expert Swan employee. He is knowledgeable and trustworthy and TJ is also a knowledgeable, capable employee. Swan is a very good company and more affordable than most.

Trina Triska

2 years ago

We installed a new heating, air conditioner and water heater a few years ago, we pay a monthly fee which is inexpensive and Swan comes out twice a year to inspect our units and make sure they are operating effective and efficiently. Our service technician Jeremy was great, very professional and provides great service, explains what he found and what he did and makes sure everything is working before leaving. Would recommend Swan for all your heating and air conditioning needs.

Chris Bracken

2 years ago

Cannot recommend Swan enough. Moe was super helpful and very thorough both in his assessment and in providing options for replacing our AC and furnace. Ricardo was an incredible tech, very conscientious and went the extra mile to ensure a professional installation. As a former tradesman, this was well-done and well-handled throughout the process.

Marcy Cooper

11 months ago

After writing a Sterling review yesterday I need to change it. Crew did not relight pilot on hot water heater after installing new furnace, AC and humidifier. I need to go to work and cannot wait around for tech to come out again to relight pilot.

George Wasyluka

7 months ago

With my recent scheduled inspection and service Emily arrived in a timely manner, wore foot protection inside, and completed the maintenance without disruption. Friendly and knowledgeable. I highly recommend Swan for all of your professional needs.

Sage Scarabosio

a year ago

Moe was fantastic! We were unaware our humidifier was leaking. Not only did he discover the leak and explain to us why it was happening, but he was able to fix it on the spot. He also discovered a power issue with our AC unit and gave us different options to explore so we can be proactive and prevent it from failing this summer.

Barbara Patton

a year ago

I had an issue with my bathtub not getting hot water. Spencer was able to fix the problem by replacing the check valve and some tubing. He also re-seated a toilet that had been leaking. I am very happy with Swan!

Brittany Johnson

2 years ago

Working with this local company was a great experience! Chris was an excellent plumber and evaluated our situation quickly and professionally. He gave excellent advice and explained the situation in an understandable diagnosis. I am so thankful for his help and would highly recommend him to future clients!

Seth Wiggins

2 years ago

Every tech and rep from Swan I talked to was very professional and friendly. The communication was fantastic and they left no trace of their work behind other than the newly installed heater. We'll definitely call Swan the next time we need an install.

Mina Cohen

11 months ago

Cody was knowledgeable, personable and professional. I will use this company for my home and rental home. Wonderful service and experience with Cody and all phone conversations! Highly recommend

LEO STANTON

a year ago

The technician was very professional and detailed everything that was done so I would understand. He kept the work area clean and orderly. He was very quick but thorough with all of the maintenance. I did receive the invoicing shortly after he left. I would recommend Swan and the technician Shane to others.

Brittni C. Fabinak

5 years ago

I was very happy with the services I received from Swan from start to finish. They were the second company I called and it was because the first company (who couldn't fit me in the schedule for a same-day appointment) referred me to them. This referral from another in the industry gave me confidence. Then, I got a text message and email confirmation of my appointment, as well as a text message when my technician, Jon, was on the way. I really appreciated the status updates! Not every company thinks about these little things for their customers. Jon was great - he showed up right on time and he was polite and professional. I'm a new home owner and Jon was patient in answering all of my questions and so skilled at explaining the problem he was assessing for me. He's knowledgeable and resourceful - offering me recommendations for ancillary (non-plumbing) issues we discovered during his visit. I paid the very reasonably visit fee for Jon's assessment and will definitely keep Swan in mind for any plumbing repairs I need in the future.

Scott Nycum

10 months ago

Everyone whom I have dealt wit hat Swan has been thoroughly professional and has followed through on what was promised. This includes Ricardo and TJ, who spent several hours cleaning my home systems. They arrived on time, were polite and performed the work in a highly professional manner. I would recommend Swan to anyone. R. S.

Jordan Ray

3 years ago

John was terrific! He came to service our AC unit. He was right on time. He was clean and professional and examined everything. He cleaned and preformed the services requested. He answered all of our questions and our concerns. Swan's customer service was very responsive and helpful. They were very accommodating to our needs and schedule. I could not say enough good things about these guys. I would 100% recommend these guys.

J Rod

2 years ago

Fantastic work, professional, really knowledgeable, and great to work with! Kevin and Erick did an amazing job and really took the time to understand my situation and old home’s quirks to get the new furnace installed beautifully! I learned a lot from them too. I’m very happy with the work and impressed with everyone I met from Swan who worked on my furnace and water heater.

David Abbott

a year ago

From the friendly office staff to Jon Miller who wanted to fix my clogged kitchen drain that required breaking through my concrete floor to locate the problem. The job was done on time, efficiently and any problem that came up was resolved immediately. I can't say anything more about the company and Jon Miller. If I could give more than 5 stars, I would!

Lizzy Moschetti

3 years ago

We had a diagnostic scheduled, which was only $22, and when the employee arrived he thoroughly explained our issue (we knew we needed it to be replaced). We initially opted for financing and were only qualified for an amount lower than the cost. The owner worked with us and was able to figure out a solution and we had our AC installed the same day. The technicians rolled out plastic so they didn’t track dirt around the house and stayed later than when they were supposed to get off to finish the entire AC in one day. I have already recommended the company to others and will use them for all my HVAC needs. Very satisfied!

Diana Kotch

2 years ago

Jon was pleasant & professional. He wore a mask & shoe covers and proceeded directly to his task. Although the shower leak was diagnosed as something structural rather than plumbing, I would highly recommend Swan Plumbing for all you Plumbing issues. Besides being reasonably priced, I believe Jon backs his company with genuine customer loyalty and concern.

Ray Pezolt

a year ago

Chris and his partner Spenser were an excellent team. Cody was a very personable and knowledgeable maintenance person. He worked efficiently and kept me informed of the things he was doing throughout the project.

tricia wilson

2 years ago

Chris gave us an informative and detailed description of the reasons for his quoted repair price. He was not pushy to use his services and even offered some very helpful alternative options. This instilled in us a confidence & desire to call Swan Plumbing again in the future for our plumbing needs as we felt he really put the customer's needs first!

Char Hakes

2 years ago

John Waters (typed in wrong first name in previous review today:) from Swan arrived on time. He texted us to let us know he was on his way. He was very professional and wore a mask to keep within COVID guidelines (very appreciated). He was very knowledgeable about absolutely everything. He took his time to make sure all maintenance was very carefully done showing me what he was doing and taking pictures as well. He was friendly and helpful. Excellent service..the best...top of the line. Thank you so much, John!

Spencer Bush

4 years ago

We are very impressed with the overall service and work of all of Swan employees. We had to replace our entire heating and cooling system that was just really old. They got to work immediately on the project and had it done in a day and a half! Impressive! Our service pro, Detlef, was incredibly friendly and professional. He made sure we understood time frames, what/where he would be working, and was very considerate of our home and space. He went above and beyond to adapt the equipment to our home. Would recommend Swan to anybody!

Andrea Masotti

2 years ago

All 4 techs in my home over 4 visits were prompt, courteous and helpful! Estimator took ample time to explain everything. Techs who did the work were great and understanding in keeping my dog from escaping. Would definitely recommend Swan.

Evergreen

a year ago

Shane did an excellent job performing regular maintenance to the tankless water heater in our house. He was personable, respectful of our property, and very friendly to our dog which I really appreciated.

Tyger Yoshi

a year ago

Technician arrived way early! I had a small leak in my pipes and was ready for a replacement water heater. I was provided with relevant information and options on ways to move forward. I did not feel pressured into going in any specific direction and this is a company I feel I can trust. I’ll definitely be calling back for any other needs in the future!

Lucia

2 years ago

Darwin was awesome! Super friendly, explained in detail what he was going to do. Took his time looking at all the parts. After he was finished, he showed me what he found and gave me his professional opinion on what should be done. Was not pushy at all, recommended steps we should take and to reach out if we had any additional questions. 5 out 5 star for service! Will definitely recommend this company!

Mark Dickerson

3 years ago

Just had a furnace tune-up by Swan. The tech was superb. He explained everything to me in terms I could understand and was very professional in his manner. He didn't try to sell me things I didn't need. He showed me what the manufacturer recommended for optimal performance and he adjusted the furnace to the manufacturer's specs. he went about his business with a minimum of fuss and then gave me his card to call him back if I had any further issues. A very good experience for me.

Emily Schenck

3 years ago

Chris and Ron were very helpful and knowledgeable. They showed up on time and I got a text ahead of time with a heads up. Chris helped us see that we didn’t have an actual plumbing issue and just needed our drain cleared so saved us thousands after the last company had recommended we replace all of our pipes when that wasn’t necessary. Ron came in and quickly took care of things and how our drain is working correctly and as expected. He also gave recommendations on how to take care of our pipes and what we can do in the future. Great job!

Emilie Aries

2 years ago

Super responsive, helpful, communicative, and kind. I've worked with Swan for years on a variety of plumbing and heating needs (including a total water heater replacement) and am always impressed by the quality of their work and the kindness of their service team!

Raquel Cisneros

2 years ago

Jeremy from Swan Plumbing stopped by today to clear my basement drain and he was great! He explained to me how my system works, what he was checking and why. He answered my questions, was polite, on time and very nice. I've been very happy with the support I've received since becoming a Swan customer and member.

kelseyfix

a year ago

Shane is great. He explained what he was looking for and why and was very thorough, professional and friendly. He was also incredibly patient with our barky schnauzer. Thanks Shane and Swan!

Alisha Acker

a year ago

Awesome! We received A+ service with John. I am very happy with the service we received with Swan. Thanks for your great customer service, honesty, and dedication. Thanks for looking after the customer, and helping us be more knowledgeable, enabling us to save money--great job!

Jazelle Jones

a year ago

Jeremy came over to give me an estimate on a toilet replacement. He was very knowledgeable about all aspects of my HVAC and plumbing equipment, and gave me lots of information about proper care of my home’s infrastructure.

Edward Bookman

4 years ago

Awesome service! The technician Swan sent over, Ron G, arrived right on time. He explained everything thoroughly before he started and he fixed my backed up drain in no time. He was also a pretty good dude. We had a nice chat while he worked. I can't recommend this company enough. From my first phone call to the final billing, the entire process went incredibly smooth.

David Mangum (DJ D.M.X.)

2 years ago

I’d like to say that Leo did a fantastic job really breaking down what everything was and what needed to be replaced versus the cost of new parts. Nobody wants a huge repair bill but the way he broke it down made it easy to understand and makes me want to do business with swan again for their honest approach. Leo is fantastic and will definitely be looking forward to a service call from him again when The time comes.

Kris Chipps

2 years ago

Chris replaced our 24-year-old water heater that had begun leaking over the weekend. He was on time, friendly, & professional, making sure everything was up to code. Before he left, he showed us all the updates to this new water heater. We appreciate his promptness, & also the responsiveness of Swan in taking care of our needs.

Marieka Buhlmann

4 months ago

Michael is a great technician; so friendly and professional. And he always takes the time to befriend my grumpy pup.

Zippy Pinhead

4 years ago

Perfect. Swan was chosen because of excellent reviews, and it is my opinion that their excellent reputation is well deserved. They scheduled a technician promptly and courteously, and the technician appeared promptly and ready to get to work as promised. The assigned technician, Chris H. was prepared, knowledgeable, and courteous. He patiently addressed my concerns, detailed the plan for replacement, and finished the job quickly and thoroughly. His expertise was readily apparent, and I felt completely comfortable with his advice and the quality of his work and thorough clean up. If more than five stars was an option, Swan, with Chris as the face to the company, would get 10 out of ten stars. Old-fashioned customer service seems to be their guiding principle. I will emphatically recommend both this company and this technician! --DH

Catherine McCoy

a year ago

I called for an estimate for plumbing and sewer line replacement. I appreciated Jon's kind demeanor, knowledge and efforts. Jon's explanations were thorough and the estimate within range of my expectation. Thanks for your time today, Jon!Shane also came out today for a furnace tuneup. I will say I am very pleased to have learned so much about the furnace, and the gently delivered to-do list to keep the furnace in great shape. I look forward to the air condition inspection in the spring. I was slow to do it, but glad I joined the maintenance plan to schedule reliable and consistent maintenance to keep my very fancy furnace working great. Thanks Shane, for all your efforts today!(I must not have published this bodies, so her is another update!)Jeremi came out today for the air conditioner annual checkup. Friendly, knowledgeable, and efficient—he ensured everything was working as desired. Thank you so much for the consistent great work and crew from Swan!

Julie Dickman

a year ago

Zane completed the installation of a new dryer in the basement. He was neat, efficient, courteous and the price was reasonable. He arrived on time with all necessary parts and supplies and finished within a couple of hours.

Cody

a year ago

Great service! My furnace of 18 years had gone out on me. Swan sent out Drilon for a service call who was very helpful and informative. They were able to shedule and install a brand new furnace for the next morning. Tj and Spencer showed up right on time 9am sharp, and quickly completed the new install within just a few hours. Very happy with Swan Plumping, Heating & Air! Would recommend to anyone needing these types of services.

Angela VG

6 years ago

I was impressed with all aspects of Swan's service. The office staff was timely with my phone inquiries and scheduling. Jon came out and was helpful and informative, making sure I understood the why of what needed to be done. Cost was explained and agreed upon before service was scheduled. When Detlef came to complete my project, he was on time, courteous, and made sure to check with me to make sure everything was to my liking. He was detailed and thorough, going above and beyond to make sure everything was well done. I'll be using Swan again!

Stephanie Brooks

11 months ago

Shane was great and explained everything very thoroughly! I called this morning and they were able to get someone out here early afternoon. Great company and great employees!

CJ R

2 years ago

I was extremely pleased with the overall responsiveness and service from Swan. After the furnace in a rental property was on the fritz on the coldest weekend of the year, I reached out to several other companies that either did not respond at all or promised to be there and never showed. I even had one company that after 3 no shows, sent a technician who didn't have the right equipment to access the crawlspace where the furnace was. He then returned only to conclude that he was too big to fit in the area and suggested that I call other company with a smaller technician. Really? Swan was amazing to work with and their technician Moe was fantastic! He showed up for the appointment EARLY, quickly diagnosed the problem, walked through the potential remedies and then completed the work in a timely and professional manner - all of this having to communicate through and mitigate tenant uncertainty. I would highly recommend and use Swan again without hesitation!

Mark Akers

3 months ago

They wouldn't install a water heater that I purchased, they only sell and install their own brand water heaters...I can imagine how expensive that would be.

Chad DeLine

a year ago

John is awesome and what a breath of fresh air compared to other HVAC companies I have used. He fixed everything and is so knowledgeable. Swan is on speed dial! Hope I don’t have to use them too often (;

Nicole Young

a year ago

What started out as a system cleaning turned into a total furnace repair. Detlef was amazing and super attention to detail. Unfortunately there was a big leak in the exchanger which is a safety issue, within moments of finding the leak a supervisor was brought on scene to double verify and provide us options. We bought this house back in December and the furnace is original with little to no maintenance to it so we were not shocked to find out something broke on it. The shocking part comes later... the supervisor provided us with multiple options, we chose not to repair a 22 year old system and get a whole new system. The shocking part is that they literally said they could install it today! And literally 2 hours after picking out the new furnace Aj and Jared come in and not only were they super professional they were super happy and friendly! They immediately started working despite them beating the parts arriving. This is the second time we have had SWAN do a full install and once again they didn't disappoint. I literally cannot say enough good thing about them! Don't forget to signe up for their monthly member club it's on $15 a month and you get free services and even nearly $1k off of today's festivities! The plumbing work they did for us last month was also free despite him putting 15 5 gallon buckets down the toilet just to make sure there wasn't a leak!

Matt Hunt

2 years ago

Moe came out within a couple days of my call. He was straight with me about what my options were in the short term and long term. He did a great and thorough job, even moving around my dog’s toys to make sure they were out of the way of the cleaning chemicals. Overall great service and exactly what I look for!

Glenn Lopez

5 years ago

Swan, did an outstanding job from start to Finish. The initial service tech was outstanding explaining options and process and seemed to genuinely care. The tear out delivery tech Eric was real nice and professional and took care to explain what he was doing and answering any questions I had. Technician Detlef worked extremely hard to complete the install in one day and his work and cleanup were outstanding. All in all an excellent experience and the system works great. Thanks

Colby Williams

a year ago

We were having issues with our sink disposal and Jeremi Arrellanez showed up on time and was very professional and helpful. He diagnosed the issue, fixed it and even gave us some helpful information on how maintain our disposal better. Overall we were very impressed with his service and expertise.

Jennifer Melby

a year ago

We are so pleased with the work that Erick and Spencer did to gut our old HVAC system, which we quickly learned was not up to code, and replace it with a new system that John had helped us pick out to fit our home during a previous appointment. They were very knowledgeable, efficient, and took time to address our questions and go thru the new system with us. We highly recommend SWAN and their team!

Scott Michaud

4 years ago

We are relatively new customers of Swan. Every contact with them so far, from the office staff to the field personnel, has been great. Shane O’Brien came out today to perform our a/c and plumbing maintenance. He was precisely on time and was pleasant, friendly, thorough and obviously knowledgeable. He offered to show me exactly what he was doing and why, and answered all my questions with patience and good humor. He even spotted a small furnace issue (not why he was there) and fixed it. A really great encounter to add to our list of “why we are so happy we found Swan”!

Mark Bayless

2 years ago

John is a great guy. Very knowledgeable and personable. Walked us through everything and answered all our questions. Gave us great options for handling our heating needs and turned on to a ductless heating and cooling option. We could not be happier. We highly recommend Swam Plumbing.

J Bernard

a year ago

Cody was very pleasant and professional. He explained what he did and gave some good advice. Will highly recommend him and Swan.

Richard Benson

a year ago

Shane was great! Walked me through the maintenance and outlined a number of options for my humidifier for cost and timing... Courteous, clean, timely and patient with my various noobish questions.

Mark Rhine

2 years ago

Zane and Daniel replaced 36 yo boiler in July 2021, a job that required replacing a lot of the old pipes and took two and half days to complete. They did a great job, kept the house clean during the process, and left the furnace room spotless when they were done. They were thorough in checking it out and will return in the fall for final check. I recommend them highly.

Melanie Johnson

2 years ago

Swan is great to work with. They installed our system 3 years ago and do all the check ups. Jeremi was very friendly and did a great job of walking me through everything. All their technicians are great. Amazing customer experience!

robert reale

2 years ago

Joel and Robert came to my home to fix 2 leaks. Extremely professional, informative and courteous representatives of the company and gave me a great price on all the work and performed the jobs necessary with efficiency, cleanliness, and success. I’d recommend and use again in a heartbeat!

Laura Read

2 years ago

We had a tankless water heater installed and had a very pleasant experience working with Swan's team. They were helpful, quick to respond and schedule and we think that we have purchased a quality product at a great value. We also signed up for the club and got discounts on the spot. Very reasonably priced.

Vivienne Kestrel

2 years ago

The technician was skilled, professional and friendly. Robert did a fantastic job upgrading the whole setup. He made sure everything was done to a very high standard and did it quickly and efficiently. I called this morning and the job was finished by the afternoon. I am so impressed with this company!

Christopher Oster

4 years ago

Swan as a company is very helpful and provides timely appointments with great customer service. Spencer is a knowledgeable, helpful,and very friendly technician. He does everything he can to ensure his work is done well and he takes the time to answer questions and educate customers to ensure that they can enjoy trouble free performance from their equipment. I couldn’t be happier with the service I have received from Swan and Spencer.

Megan Frohardt

2 years ago

We had such a great experience. Easy and fast scheduling and Leo was great to work with. He was very knowledgeable and showed us a number of things that will be useful in the future. We were extremely happy with their overall service!

Margie Parcher

3 years ago

I found Swan Plumbing & Heating on Google. The reviews were good so I called them to do a furnace cleaning. Moe was my technician. He communicated his arrival time and was on time. He cleaned and examined my furnace and educated me on things to watch for. He was professional and polite. I will ask for him if I need any work done. I also joined the club to get discounts. Very happy with my experience.

Nathaniel Merritt

4 years ago

Chris Hoffman was great!! He was very knowledgeable and fixed the issue promptly. I had a small issue pop up a couple of days later and Chris addressed it immediately. Overall I was very happy with their customer service and prices and I will definitely use Swan P&H In the future!

Roger W Helfrich

2 years ago

John clearly is an expert. I had no doubt from the start of his diagnostic assessment that he knows what he is doing. Our hope was that what would be needed was only air conditioner maintenance. Unfortunately, there was a major problem with rust in the AC system that was not properly assessed by 2 different HVAC companies. John showed me where errors had been made. He fixed a gas leak at a joint that was not properly sealed when a new furnace was installed 6 months ago, identified excessive vibration due to improper installation and recognized the filter compartment had been damaged as well. John also serviced our tankless water heater.Throughout the service appointment John conducted himself in a courteous and professional manner. I highly recommend him.Ricardo, our installation expert, was also a 5 STAR professional. Ricardo explained everything he was doing and worked hard not only to install the new AC unit but also to correct, insofar as possible, the multiple errors made by a different company that installed a furnace 5 months earlier. Ricardo and his assistant, Oliver, were very pleasant, courteous and professional throughout the installation. Ricardo left us feeling very confident he had done a great job. We are glad we chose Swan to do the job right.

Chris Randle

5 years ago

All of the service techs we've worked with at Swan have been great but Eric stands out for his professionalism and knowledge. He spent time with us at the end of his appointment to explain everything he did and offer suggestions for things we could do prolong the life of our appliances. I would recommend him to anyone needing HVAC or Plumbing service.

Sumit Sarkar

3 years ago

Shane arrived promptly and followed safety protocols being in our house. He answered my questions patiently and asked a few of his own to guide his work inspecting areas of concern. He did a thorough job quietly and efficiently. I would recommend Swan.

Katy Wright

a year ago

Shane arrived right on schedule and took care of my system with excellence and skill. It was a wonderful experience to have such a professional technician care for my equipment.

Carol Bickerton

2 years ago

Jon was great! Showed up on time and was respectful of the Covid guidelines. We discussed our plumbing issue and he gave us some great advice on how to proceed. We are just getting started resolving our plumbing issue and so far Jon has been the best part!

Robyn Burnett

a year ago

Swan Plumbing, Heating & Air of Denver are fantastic to work with and are very responsive. Tyler came to look at our HVAC unit. He was on time, courteous, knowledgeable, and patiently answered my plethora of questions. It's quite lovely to know that I will get answers and service in a timely manner.

Ken Hornbeck

a year ago

Jeremi arrived within the appointment time and perform his duties thoroughly on my HVAC system. This included replacement of the air Jeremi arrived at the appointment time I requested, and he immediately went to work on my HVAC system. He change out the filter, cleaned and hosed down the air conditioner cooling fins of the compressor, drained sediment from the water heater and checked the system electronics. I am always impressed with the crew people that SWAN has in their organization, I can trust them with handling my HVAC system needs every time. Ken H.Shane arrived at the scheduled time to do pre-arranged maintenance on my heating and humdifying system, as well as draining sediment from my hot water heater. Shane also thoroughly checked the rest of my HVAC system to make sure all the safety mechanisms were operating correctly. I am happy with SWAN's personnel who always do a great job on all of my HVAC needs. Thanks Shane!Ken HornbeckRon G arrived as scheduled and provided great service from the beginning. He explained the procedure for what he was going to do, with what to expect on possible results. He did the job efficiently and effectively, providing my home with open and free-flowing drains once again. Thank you Ron!Ken HornbeckJon Miller determined the frequent cause of the clogging in my plumbing system which was roots growing into the clay pipes. Along with an ailing and very aged water heater he suggested several options to go about my individual needs. Everything Jon said that Swan would and could do was true and right on course, and they finished in a timely fashion. I am really happy I chose Swan and I look forward to doing more business with them in the near future. Thank you Jon!Ken HornbeckAgain, I had called Swan to provide and estimate on services to install a water line to run to the refrigerator ice maker. Also I needed a new water main valve and current system check with the water heater. Jon Miller was again the service rep who went over my current needs and gave me an estimate the services I wanted. Jon was courteous and knowledgeable throughout the whole review. This is exactly the reason why I will continue to call Swan on all of my plumbing needs. Thanks again Jon!Ken HornbeckAdam was instrumental for installing a new HVAC system which replaced my 16 year old HVAC system at the end of September 2019. This time, I had a 96% efficiency system installed along with a steam humidifier, since I have respiratory difficulties due to lung cancer. Adam uninstalled the entire old system, rerouted the exhaust system and installed the entire new system within 2 days. Fortunately, the weather was mild and pleasant, so I did not need the home heated or cooled on either day. I am very pleased with the accuracy and detail that Adam provided for the entire install, leaving my basement utility room clean and appearing as untouched from the entire install. I would definitely call on Swan and Adam's service again if ever needed. Thank you Adam, and Swan!I subscribe to the monthly maintenance schedule program through Swan Plumbing and Heating services. So far during the past 18 months that I have used this program, Swan has regularly kept in scheduled contact with me regarding maintenance to my HVAC and water heater. This period, Shane O'Brien was the maintenance serviceman who came on scheduled time and performed the required services for my HVAC system. He was very courteous and knowledgeable, and I appreciate the advice he gave along with his communication concerning any questions I had. Thank you Shane!

Alison O'Kelly

a year ago

Swan's team was very gracious, from Melissa and Gene at the office scheduling and keeping me updated on when to expect the service member... to Drilon who came to work at my home. He was very helpful and direct about what the problem was with my furnace, making it clear the flame sensor just had to be cleaned in order to get everything working in minutes. I really appreciated his patience explaining it to me and answering my questions. Thank you!Update two months later when the pressure sensor went out. Swan managed to fit me in the afternoon of the day I called. Shane did a great job, not only diagnosing the problem, but getting the replacement part and installing it, and explaining to me very graciously the issue, all within the two-hour appointment window.Update 7/8/2020: Jon came out to figure out why my garbage disposal was not working. Not only did he do a very good job of wearing a mask and respecting my quarantine requirements, but he figured out the problem and got it fixed within half an hour. He also graciously gave me an estimate for a new garbage disposal when this one is no longer able to be repaired because it's an old one. Thanks Jon!Update 10/29/2021: Google, I wish you'd let reviewers write multiple reviews instead of making us update the existing one...On 10/26/2021 Detlef and Jamison replaced my current (OLD) standard water heater with a new Navien tankless unit, which included installation of a new gas line (from the meter), capping off the old lower-capacity line, and also replaced my current water shut-off knob with a lever and pressure reducing valve, and re-setting my toilet on a new wax seal to stop a mild leak. Scott did the electrical part quickly and helpfully so the new outlet is usefully located. LOTS of work got done in one day with them doing a good job of protecting the rest of my house, and leaving every place they touched cleaner than when they arrived. They were kind, patiently explained things when I needed to choose between options, and professional the whole time, not leaving before completing the paperwork for my Xcel Energy rebate for a high-efficiency unit. THANK YOU BOTH so much.

M CH

7 years ago

I highly recommend Chris. He was prompt on the appointment time, very kind, and informative. He took the time to explain all my options for repairing vs replacing my hot water heater. I never felt rushed or pressured in making any decision. Chris walked through the issues with me as well as assisting in weighing out the various options of cost and longevity. I am so glad my husband and I decided to go with a tank-less system for our home. I look forward to a continued relationship with Swan Plumbing as I plan to have them service my unit for annual maintenance. A big thank you to Swan for sending Chris our way.

D. LaCa

2 years ago

I've come to really appreciate the customer service and technical expertise I receive when I call Swan. This time around I received help from a technician named Jeremi. His customer service skills were exemplary as is what I expect from the technicians with Swan. Jeremi was an excellent technician, was extremely polite and courteous, and if I had to put his work and everything else into one word, I would use Outstanding! You can't go wrong with these guys if you're looking for peace of mind after the work is done because they stand behind their work.

Loren Jessica Ackels

10 months ago

Leo and Em were on time, professional, and provided clear information to help us make informed decisions. We are very happy with their service!

JoAnna Ramirez-Darnell

a year ago

We had a plumber come earlier in the day and they didn't find the leak. My husband found the leak and Chris came out and repaired it. He was fast friendly and seemed very knowledgeable.

Susan Pascoe

3 years ago

I am really picky and have very high standards. I have been a customer of Swan Plumbing, Heating, and Air for over a year. Every single technician that we have worked with has been knowledgable, friendly, and professional. We had them replace our furnace, AC, and water heater. We have also brought them back for seasonal tune ups. I also recommended them to family and friends. Everyone has been impressed! Go with Swan. I am confident that you will love them as much as I do!!!

Heather Farris

a year ago

I had John as our technician and he was very professional, m prompt, arrived right on time, went through everything he was doing with me and explained things in a way that simply and easy to understand . He didn’t jump to conclusions and made me feel very comfortable and I trusted his opinion on what action we needed to take on our furnace . I will absolutely be using Swan again and will recommend it to anyone who needs help!

NayNay A

4 years ago

2017: James was amazing he was kind and very informative. He was great to talk to as well :)2019: Ron was prompt and professional, he didn't rush me when I asked him questions and told me tips on how to prevent the problem with my drain which I'm grateful for. Melissa was also very sweet and friendly when I first called and quickly got me an appointment.Anytime I need a plumber this company is always my first choice!

Tod Olin

4 months ago

Very fast furnace install and friendly service at a very cold time. Best quote we found

Vicki Betton

a year ago

Swan replaced our furnace and added central air. The entire process, from the initial bid thru final electrical hookup was fast, efficient and professional. We will definitely use Swan in the future.

Jamilee Prieto

5 years ago

I would recommend Mr. Johnson from Swan Plumbing Heating and Air Inc. He is professional and very knowledgeable. My Johnson explained the warranty and showed the family how to do a basic service on our new water heater. Before he left our residence he asked if we had any further questions. I didn't feel like Swan Plumbing sent a sales person the company sent a very pleasant and friendly person. He represented the company very well.Swan Plumbing Heating and Air is fast setting appointments and very courteous. We received an email two hours before our appointment as a reminder. And then a text when our representative was on his way. This is an awesome company and we had no problems. Mr. Johnson Thank You for all your hard work and keep that smile. Thank you the Prieto Family

Heidi Stark

a year ago

Leo performed a furnace check and fixed a small leak. He was knowledgeable and diligent providing good service for a reasonable cost. We would use Swan again.

Kelley Pruitt

3 years ago

Jeremi just left after clearing the pipe to our bathroom sink. He kept me updated about his arrival time and was on time. He was very courteous and professional and left the bathroom clean and everything was back in place when he was done. Customer service is very important to me and I will always choose SWAN for our plumbing, heating and cooling needs. Thanks for a great experience!

Dayne Allbrandt

2 years ago

Shane was extremely helpful and knowledgeable. He walked me through step by step what he was doing. During the process he taught me about my system and showed me what to look for and do in case of system failure. He even went above and beyond to fix a design flaw within my system. If you’re looking for honest recommendations and quality work look no further!

Jim Sinichko

2 years ago

My experience with SWAN goes back to July, 2019 when my new HVAC system was installed. Very responsive, with installation starting the next day. No pressure sales. Comprehensive technical guidance and advice. No surprises with entire installation. Very satisfied with performance of HVAC, and the 0% financing plan was very helpful, especially since this investment was not expected. Also, very glad I signed up for the SWAN service club. An excellent value for periodic service and any time maintenance assistance. I appreciate getting a text msg prior to the tech arriving, with his pic. The technician, Tyler, was right on time, very professional... He took his time to answer all of my questions. I appreciate SWAN. And I feel I have made a valuable investment in my home. Jim

Sean Dove

2 years ago

I called this morning for an issue with my furnace and they were able to have someone out within a few hours. John was incredibly nice and professional. He walked me through his diagnostic process and explained exactly what the issue was. I will happily use Swan again in the future.

Brooke Greenky

4 years ago

Amazing service!! Easy to book, super prompt and professional! Called to let me know when our tech was coming. Chris was super helpful in fixing our issue. He explained what the issue was, and how to handle it moving forward. He was great and extremely knowledgeable. I absolutely recommend him (and Swan)!!

Stephen Armas

a year ago

Chris has paid us a number of visits and he’s always right on the money with identifying and fixing whatever plumbing issues we’ve run into. Their other techs have always been a great help as well.

Mark van de Burgt

a year ago

been with them for a while on a monthly plan, not expensive nice peace of mind and always great work. Come out and if it’s minor no additional cost. Great company would defiantly recommend to anyone

Jan Rock

a year ago

Shane was extremely professional and knowledgeable. He explained things in an easily understandable way and answered all of my questions. I appreciated that he wore foot coverings and a mask and cleaned up very well after he was finished.

Robert Vockrodt

2 years ago

Shane O'Brien was the technician who came to do a maintenance check on the furnace and the water heater. I felt like I was a student in a HVAC class. Shane went over the operating aspects of the furnace and the hot water heater as he went through his maintenance checklist. It was quite an education and very helpful to me. He knew what he was doing and explained the operation of the system as if he were a college professor. I was very impressed with his work. Swan has a very good employee.

Barbara Yondorf

2 years ago

Twice in the past 10 days I had superior service from Swan Plumbing specialists Drilon and John. Both were highly professional and pleasant. In the first instance I'd called about a humming noise but when Drilon came the noise wasn't there. There was no charge for the visit but while he was here Drilon tightened an on/off valve I couldn't reach. The second time John came and the humming noise was there. He diagnosed it and said I could wait to fix it or, if I wanted to, he could replace it. The cost to replace it would be HALF what another company told me. While here he took a quick look at my system and educated me about it. All I was charged was a service visit. I am a huge fan of Swan Plumbing and give them 5 out of 5 stars for honesty, expertise, price and general customer service.

Bill Aldridge

2 years ago

Actually arrived earlier than scheduled ( which is a good thing w no heat). While waiting for boiler to fire up started discussion on tankless and some issues. John was able to diagnose and fix while waiting for boiler and even discovered a small gas leak. Great service, knowledgeable and very professional! Will recommend to anyone who asks me!!!

Cheryl Merlino

a year ago

Jeremi, Ricardo, and Chris were all three professional, well-trained, and thorough. You can tell that they truly care about their customers! I think because Swan is family-owned, they are stand outs in the heating and plumbing world and have the best employees!

Janna Waters

5 years ago

We had a wonderful experience with Swan Plumbing and Heating. We had our furnace, ac and hot water heater replaced. Their prices were competitive. They have great products with fabulous warranties. We had same day service and excellent technicians. Jeison and Oliver were extremely competent, respectful of our home, taught us all about our new systems and left the job neater than when they got here. I highly recommend this company.

C M

a year ago

Jeremi did an excellent job expertly unclogging our drain. He was thorough in his work, explained causes, and prevention. Best of all, he kept a clean work space. It was a dirty job but he made sure it was cleaned up. I wish everyone who works on my home is that conscientious. Thank you! Additionally I'm glad that Swan backs up their work and makes sure that the job is done right.In another visit, Leo diagnosed our furnace problem the same day we called. The part was installed the next day. Thank you, Swan!Swan continues to impress. John came for the furnace tune up. He was very thorough. He helped educated me on some issues and warning signs to lookout for to avoid costly issues and proceed with a plan.

Courtney Weinstein

2 years ago

Jeremy was great! He was extremely knowledgeable and professional. Our drain has been great since he came and fixed it. Will use Swan again, definitely.

Aidan Lynch

a year ago

They told me that I should have my ac replaced since it was old, and that it would be a simple two three day job. It has now been over two weeks and the job is still not finished. During that time they have said they couldn't work because it was too cold, on a day where it was 68 degrees. My ac has been down for the entire process, and currently we are in a heat wave causing major discomfort in the house. They have left multiple times without informing us on the status of the job. I have had to call them four different times to tell them the job still isn't finished and that we still need people to come and finish it. Above all else I'm tired of having workers at my house for about 3 hours a day making a huge mess that I have to clean up every time. If I had known the struggle of working with SWAN I would not have begun this job in the first place.

David Aguilar

9 months ago

Set up an appointment last Tuesday for an appointment today, 8 days later on the following Wednesday, to fix a leaking garbage disposal.90 minutes before they were due to show up, they canceled by text, due to too many emergency calls.If you are looking to potentially be deprioritized as a customer, call them. It also seems that plumbing is not one of their primary focuses as a business.

DeWreck311

2 years ago

Jeison was awesome. Super nice talkative guy and got the whole project done in a day. His knowledge is top of the line. So glad we got him for a technician/specialist to install our new unit! Our house is already colder and quieter, and we couldn't be happier. Top notch guy!

Charles kurtz

a year ago

Each person at Swan has been more than courteous, prompt, respectable, and a joy to deal with. Zane spent 3 days at my house doing a major furnace project and Chris just advised me on a plumbing problem and gave me a clear view of the options without pushing to do extra work. I can recommend the company with some authority and without reserve.

Karin

2 years ago

Tyler did a great job fixing the problem we had with our furnace. He replaced what needed to be replaced and he also checked our hot water heater. He even found a problem with our Nest we didn't know we had which fixed another mysterious problem regarding some electrical problem! Swan will be our go to plumbing, heating and air conditioning company. AND their prices are reasonable! Another benefit. Very happy with their services.

Randy Meyers

2 years ago

Used Swan ( Jeremi ) for a plumbing issue. Very Professional and honest. Arrived and shared with me my problem was not what I thought it was and only charged me for a trip charge. I will be keeping them in my contacts and using them again. As well as referralsThank you guys!Randy

Kari Phoenix

a year ago

Swan professional (Drilon Dora) came out today to fix my A/C. Not only did he fix it, he taught me how to keep it clean. He had my unit running within 30 minutes! Drilon is great! Swan was great! Next day service. I’m so grateful to have gone with Swan & Drilon!

Melissa Michaud

3 years ago

We've used Swan as members of the care program for over a year. They are always SO professional, knowledgable, responsive, and honest. Chris was our latest contact, and he could not have been more capable or friendly. Excellent team!

Marmar Tiedup

a week ago

CROOKS DO NOT USE THIS COMPANY-I HAD THE COMPNAY INSTALL A FURNANCE AND AC UNIT IN 2018 AND AM NOW HAVING ISSUES WITN THE FURNANCE AND THE NEW OWNERS DONOT WANT TO STAND BEHIND MY PURCHASE WITH THE COMPANY BECAUSE THEY DO NOT KNOW WHAT I WAS PROMISED WHEN I PURCHASED THE UNITS BACK IN 2018, BOTH THESE UNITS ARE STILL UNDER A 5 YEAR WARRANITY AND I WAS TOLD I HAVE TO GO TO THE MFG. TO HAVE MY EQUIPMENT COVERED. WHAT I WAS TOLD REGARDING WHAT WAS DONE TO MY UNIT ON 7.25.23 IS UNTRUE AS MY UNIT IS NOW RUNNING CORRECTLY. CROOKS AND JUST WANT OT LIE AND GET YOUR MONEY STAY AWAY!!!!!!!THEY DO NOT EVEN GET ONE STAR FORM ME MORE LIKE -0- STARS AND NEG REVIEWS FROM ME.STAY AWAY!!!!!!!!

Ken

2 years ago

I highly recommend Swan plumbing heating & air. Last year I had them replaced my A/C, furnace, and install a new tankless water heater and I waited almost a year to write this review. While they are not the cheapest around, their price is fair and it is worth it given everything have been working flawlessly. The installation took a few days and the crew did a great job keeping things tidy. I have used many other HVAC companies in the past and Swan plumbing, heating & air of Denver is the best among them.Thanks Jeremi for coming out and performed the annual A/C tune up!

Jordan P.

5 years ago

Ron was great. SWAN gave a 9am to 11am window and he showed up at 9am sharp. Offered great advice and knew what he was talking about from years of experience. The sewer snake he ran unclogged whatever the blockage was but didn't bring anything back. When this happened, he immediately scheduled a camera for the next day at no charge. Great price for the service and also quite a bit of travel.Once again, SWAN showed up right on time the next day. Jon ran a camera down our old sewer lines after we had a clog cleaned out. Explained everything he did and offered lots of good tips. Truly felt like he was there to help and also prevent any major damages and $$$ in the future. Knew the area and what to expect.

Derek Leonard

5 years ago

We had a complete AC/Furnace performed by Swan. The installer spent two entire days at our home getting the system put in and adjusted correctly while patiently answering all of our questions. He also corrected several plumbing and venting issues as part of the job that were discovered by the initial inspector. After the installation there was a pricing discrepancy discovered and the owner (Andy) was very amicable to resolve the issue without hesitation. All in all our impression of Swan has been that they are a company that believes in doing the job right and supporting their customer. We are planning to continue using them for HVAC maintenance and future projects.

Louann

4 years ago

Recently I had my sewer lines backup into the house. NEVER a pleasant experience. I did my diligence and researched everything I could about this. I had another company come and try to clear the line and got a quote for more extensive work because they were unable to clear the line. Then I called Swan to have a second option and quote. I wish I had called them first! Roger came out to try and clear the line with no success. Jon Miller came out, used the camera to understand the scope of the problem and explained in detail what was going on and explain my options. I greatly appreciate his expertise which helped me make a solid decision that would work best for me. I am not a Band-Aid fix kind of person, I would rather fix it correctly and avoid issues down the road. Jon and his team did an excellent job in replacing the entire line to the city mainline. I had older pipes of clay and after researching this as well, replacing the entire line would be the only way to ensure I wouldn’t have to deal with this again. Since I was unable to have any water go down the drain, Jon went to the extent of trying to see if he could move another appointment in attempts to get my job done sooner. Having two little ones and not being able to use the restroom, laundry or shower etc., he understood the difficulty I was facing. Seldom do you find a company that treats you like family, but Jon and his crew did just this. I cannot say enough about Jon, Swan and the professionals they hire. I appreciated Jon keeping me updated as they worked through the various stages of replacing the pipes. Once they were finished, all my rocks and everything was put back exactly as they found it. I highly recommend Swan and my only suggestion would be not to waste your time or money calling anyone else. Go straight to the professionals, Jon will give you all the information so you can make the best decision that works for you. That’s how it should be and how all companies should be run. There are not enough words to express my gratitude to Jon for taking care of everything. (I won’t state the name of the other company, but they did not explain everything, they were pressuring me and what they quoted was significantly more than what Jon quoted for the same work.) Jon, thank you!

Rachel Hershbine

a year ago

I can't recommend this company enough. When we bought our house, it was pandora's box of issues. We stumbled across Swan (via Google Reviews) and had them come out for a quote for an AC repair (turned into an install). They were courteous and professional. Since then, we enrolled in their club membership (which is excellent). We currently have our 1950's house being re-piped by Swan (plus new water heater and drain repair), and the process has been so seamless with Detlef. Jon came out for an estimate and walked us through all of our options. Also, he answered all of my questions. If you need anything with your plumbing, heating, or AC-- Swan will exceed your expectations. Even during a global pandemic, their service is still top-notch!

Larry

2 years ago

Swan Plumbing, Heating and Air Conditioning is the best in the business! Not necessarily the cheapest but the workmanship and customer service is second to none, you get what you pay for. I purchased a furnace from Swan in 2015 and now in 2021 purchased a water and air purification system. Andy (owner) and John (sales) have always treated me honestly and fairly. It doesn’t get any better than that. If you want the best, look no further than Swan!

David Schanin

a year ago

Excellent technicians. Were extremely thorough, very knowledgeable and professional. I am in their member program and its well worth it. Swan is my go to HVAC supplier.

Janice Hamilton

2 years ago

Ricardo and all the workmen who preceded him were fantastic. All the attributes of good business were shown. Got a solid quote with fully explained options from “John”. There were no added fees and payment was do when the job was completed. “Ricardo” arrived on time, worked hard to the finish, showing great skill and courtesy. He gave us a thorough “tour” of the finished project including thermostat operation. Highly recommend this company!

Chick4choice

4 years ago

Ron from Swan was on time, pleasant and very efficient. He gave me several tips on how to keep my bathroom and kitchen drains from getting re-clogged. And he was able to clear a pretty nasty clog without having to pull my vanity top sink (thank goodness). I'd never used this company before today, but with service like this, they'll be my go-to plumbing service from here on out!

Ron Harrell

a year ago

Spencer was on time and provided a great service for a reasonable price. I really appreciated his professional approach to his work. I am extremely satisfied.

Anna Skiadas

3 years ago

Shane from Swan came out to do routine maintenance and quickly identified an issue with our water heater. He did a great job explaining details (without mansplaining, which is always appreciated!), and their office followed up quickly for next steps. Professional and great to work with!

Brian Zadler

11 months ago

Service was great. Swan was on time, friendly, answered all my questions to my satisfaction, and was more than fairly priced. I will call them back for sure for any future repairs and problems.

Jeffrey Rosen

3 years ago

Chris was amazing! He was very patient and explained things to me such that I could understand. He has strong interpersonal and communication skills. He protected our floor when moving heavy objects. The installation was flawless. He cleaned up the cellar before he left, and only requested payment on his way out. Again assuring me if I have any questions, to call him. Needless to say, I would recommend Chris for any plumbing needs.

Lyn Loff

a year ago

I am so impressed with this company. TJ installed my furnace 4 years ago and replaced the thermostat today. He and Jared were on time, they are knowledgeable and honest. I highly recommend Swan Plumbing & Heating.

Mona Thomas

4 years ago

Jon Miller came out to give me an estimate on a water heater replacement. He gave me a deal that I would work within my budget. He also arranged to have the installers out the same morning. Everything went very well with the install. I would not hesitate to recommend Swan for any plumbing needs.

Laura Beard

4 years ago

Ron was here on 2 consecutive days to deal with 2 separate issues. He was able to come on short notice & was very informative & helpful. He successfully removed our clogs, one of which was somewhat major & one fairly minor, but my sink has never drained better! I would highly recommend this company, & Ron would be recommended for his services as well.

Steve McKay

5 years ago

We had a break and a belly in our sewer main line that needed to be repaired. We had several different companies review and quote our project and eventually went with Swan Plumbing and Heating. Jon Miller with Swan was our project manager and throughout the process the communication was excellent. Their price was competitively better than the other quotes we received and they went above and beyond what they said they would deliver.

Kimberly L

4 years ago

I bought my home a month ago and called Swan to get a quote on some of the repairs and maintenance I knew I'd need. They sent Moe who was absolutely fantastic to work with. Took the time to explain things in detail and did more than I expected for maintenance. He also thoroughly explained my options for repairs. When I make a decision, I will definitely use Swan!

Elmo Blatch

2 years ago

While the attendant was polite, he told us our two-year-old furnace (professionally installed at a total cost of $5,000) was too big and powerful for the size of our house. He said four times that the heater was so powerful that it was cooking the heat exchange. He encouraged us to purchase a new furnace.He said, I know that's not what you want to hear, but... He may have sincerely believed this advice, or he may have been trying to sell us a furnace. I'm willing to give him the benefit of the doubt, but I am skeptical.We invited over a different heating/AC professional who told an entirely different story. He thought the size of the furnace was fine. He said the size was determined by a software program and it appeared to be the correct size for the house's square footage.He said the heat exchange was not, in fact, being cooked but instead the dust on the heating exchange was being cooked. He suggested a thorough vent cleaning (by a different company), which would also clean the heat exchange.We had that done, along with an adjustment of the poor venting to the outside that errantly took in high winds due to its poor design, and the heater has been fine. If we took the advice of Swan, we would have been out an additional $5K instead of $100 - $200.

Timothy and Diane Hughes

2 years ago

Technician Shane was courteous, knowledgeable, and fixed the problem that caused our AC unit to be out. He arrived at the scheduled time. We were impressed enough to sign up for Swan's ongoing service plan.

Cynthia Ogg

a year ago

I woke up to find an old laundry sink valve was leaking in the basement and I had water going everywhere. I called Swan who is always reliable and helpful. Jon came out and got everything fixed and working within an hour. I love this company. Thanks Jon!

Stan Fossum

a year ago

Just finished having a complete Tune-Up on our Furnace and Air Conditioner... and Leo was my service technician. I initially was very impressed with the original installation, but Leo was above and beyond with regards to his complete professionalism during the Tune-Up. He was meticulous in his inspection and very articulate in his explanation of the many pictures he took, both before and after. It was very comforting for my wife and I to know that everything was cleaned and ready to go for the coming season. Thank You ... Swan Plumbing & HVAC

bradley quangson

3 years ago

I had a water heater that was giving me problems. I called Swan to check out the issue. The technician, Tyler, identified that my water heater stopped due to a gas sensor detecting gas. He gave me guidance and a quote on the means to fix the heater. I've had had issues with this heater twice in two years, and it was only 5 years old. Tyler also discussed options to get a new water heater, what the difference in models are, the quote for the purchase and installation. I decided to get a new water heater.The next day, another technician, Adam, came by to install the water heater. He was very knowledgeable of my old heater and new one. He also helped locate the gas valve (I live in a condo and I didn't know where it was). He did his magic, got the old water heater out, put the new one in, and I had hot working working that day.Overall, very positive experience. Swan's technician are very transparent when communicating. They got the job done, and they did it well.

John Baker

3 months ago

We recently had heating and AC issues. Melissa, Swan's great scheduler, sent Zane, Tyler and the rest out on short notice to ably resolve our issues. Thanks to all of you.

Dan Cress

2 years ago

Jeremi came out to unclog our kitchen drain line. He was on time, cleaned up when done, and was professional. When finished, he even scheduled a follow up appointment the next week (could have been sooner even, but we were not available) for a camera inspection at a VERY reasonable price. This week, when Jon came out to do the camera inspection of our kitchen drain line and the main sewer line, he also was professional, on time, quick, and neat. He showed me what he was looking at and explained it clearly, including possible ramifications and steps for resolution.

Stephenie Rounds

3 years ago

Swan sent over a very professional installer right away. TJ was extremely informative and polite. He answered all of my questions and I felt very comfortable using my new furnace after everything was explained. I will definitely contact Swan with any future heating or plumbing issues that arise.

Amanda Marie

3 years ago

I found a recommendation for Swan Plumbing, Heating & Air of Denver on NextDoor and we were not disappointed. We had an excellent professional experience. Drilon stopped by in the morning assessed our situation, quoted it out, and had guys out by the afternoon to start work. Ricardo organized and conducted all of the work. Our house is small and over 100 years old so the task was a little more involved than what was anticipated. Ricardo was excellent and we had cold air before he left. He had to come back the next day to finish up but he was quick, professional, and clean. We truly appreciate all of Swan’s hard work.

ming xie

3 years ago

John is an excellent guy to work with. He is very knowledgeable and has enough patience to allow me to change my plan. Swan has very good service but the installation fee seems higher than other companies.

t c

a year ago

I did a lot of home work before purchasing a furnace and A/C for my home. I got several bids with various levels of quality. In the end, Swan was clearly the best in both quality, competitive price, and warranty. They spent a lot of time working through the details to make sure that I got the best HVAC system for the price. I also did a lot of research on Amana and I am very pleased with my purchase. The crew that came out to my house was also exceptional. Very professional, courteous, and friendly. Now that I have used the HVAC for a few days the system is excellent and both the A/C and Furnace are very quiet. I definitely recommend SWAN. Also, do your homework and let them propose one or more solutions, I believe you will have a hard time finding a better HVAC company in terms of price, quality, and integrity.I wanted to add a follow up review as Swan has been maintaining my A/C and Furnace since installation. I am extremely happy with their service. Leo from Swan has come out to maintain the systems and does and excellent job, very thorough, friendly, and professional. It really gives me a peace of mind to know Leo and the Swan team take such good care. Thanks!

gina caswell

a year ago

We have used Swan for 6 years doing seasonal checks and maintenance. They are a stand up company and I trust them. Highly recommend!

Randal Williams

2 years ago

Leo was incredibly knowledgeable and professional. He was able to detect a huge problem with my high efficiency furnace that would lead to complete failure at some point if not rectified. This guy is a diamond in the rough!! Swan is great!! Do yourself a favor and hire these folks to take care of you and your family.

Carolyn Zettel

4 years ago

Ron w/ Swan Plumbing was fantastic! My appointment was for the 9am-11am window for a sewer clean out and Ron showed up promptly at 9am sharp (when does that ever happen?!). He was not only friendly and knowledgeable but provided a wealth of guidance, advice for upkeep, and products to ensure a healthy sewer line going forward. Will definitely use Swan again. Thanks Ron!

Alison Williams

4 years ago

Moe from Swan Plumbing & Heating was just here after an A/C tuneup and he did a fantastic and thorough job! Not only was he personable (and super friendly with our excited dog!) but he gave us some great tips to help keep our a/c unit as cool as possible and keep our power bill under control. I highly recommend Moe and Swan Plumbing & Heating! Excellent service!

Jamie Bledsoe

5 years ago

Love Jeremi!!! He arrived on time, was extremely polite, and highly professional. Originally helping with my furnace issue he was very quick to diagnose the faulty switch as the culprit. He was highly knowledgeable and explained what need to be done clearly. While he was here he also fixed my fill valve issue with my toilet. I am highly appreciative of him and his willingness to provide such great customer service. At the end of everything even the pricing of the repairs made was highly fair and reasonable. I would highly recommend Swan Plumbing & Heating for any projects and recommend Jeremi to anyone.

James Bonk

2 years ago

I appreciated being kept informed as to when Leo was to arrive for the furnace tune-up/check-up. He arrived timely and went right to work. He was very professional and explained things as he completed his tasks. He also made sure that my records were updated with information and photos. Great job!

Chris Mills

4 years ago

I've had a great experience with Swan. I had a mini-split system installed in my bedroom a couple of years back. I've had a couple of minor issues with the system since installation. The folks at Swan have always been prompt to respond to messages or requests and have taken the time to help me understand my system and how it works. I'm extremely happy with them, and would recommend them in a moment!

Marjo Mulderink

2 years ago

Our AC quit working over the weekend. My first thought was to call Swan because they are ALWAYS right there when I need help. I got a call back sooner than expected at this time when I am sure they are awfully busy. I explained the problem and was thrilled to find out someone would be here right away to fix it. Shane showed up and he was as professional and knowledgeable as I have come to expect from Swan. He anticipated the problem and brought the replacement part, checked out my system and had my AC up and running in record time. Swan is the only company we trust with our HVAC needs from purchase, installation, repair, service and maintenance.

Bonnie M

11 months ago

Shane has been my maintenance guy from the beginning. Today was an urgent call for my AC unit. It wasn't running. He worked on it until to the point of taking it almost completely apart. He got it not only working again, but better than ever!

Peter Berv

4 years ago

Chris was super helpful when he came out for a diagnostic call and repair. He showed me exactly what was wrong with a handful of problems we've been having and some sorely needed upgrades. Some, I realized I could fix myself, and the others I will have him come fix, but the honesty, care, and helpful nature helped me to have a better understanding of what was going on and feel good about investing in our home with Swan.

Cliff D'Amato

4 years ago

Jeremy was great! He showed up on time and quickly diagnosed the problem. He clearly explained the options and suggested that the most expensive option wasn’t needed. When he left, Jeremy explained that if the solution did not work, Swan would come back and perform the more expensive solution and credit what I had already paid. It is a pleasure working with a company that has integrity and will stand by their work. I recently had a very bad experience with Applewood and glad i found Swan Plumbing, Heating & Air of Denver.

Mike Siebenaller

3 years ago

Had Shane out for a cleaning and inspection of my furnace. He was very professional from start to finish. Upon inspection a leak was discovered on a seal for the heat exchanger. Notified his supervisor and Zane was sent out immediately to take a look. Zane was very professional and knowledgeable and did a very thorough repair of the seal. I would highly recommend Swan and these two gentlemen. Thanks Swan!

Morris Madison

2 years ago

Jon gave me his undivided and detailed estimate/second opinion on a house sewer clog issue. He was very patient , helpful and understanding. I would recommend him for my next sewer problem!

Adam McCune

3 years ago

I called a couple of companies and even spent a a couple hours with one at my home to bid out my project and never heard back from them. After I called SWAN I met with Moe that evening and he gave me lots of information and a guaranteed quote on the spot. My project was going to take a lot of work and at first I thought the prices were a little higher than what I've heard similar projects cost but I really liked the guarantees so I moved forward with SWAN. Moe was very thorough and helpful with the entire process and they were able to get the financing done quickly. The installer definitely had his hands full but Zane was one of the most polite and friendly people that I've met in the industry, and also didn't mind my goofy dog. He was very communicative and reliable when it came to getting the major stuff done quickly and came back to ensure that the job was still up to standards if he was unable to finish each day (there were a few surprises with my old house). There were no additions to the cost throughout the whole process either. I would definitely recommend SWAN for your next home plumbing or hvac project.

Shantanu Joshi

4 years ago

I hired Swan to replace my furnace, AC, water heater, and new steam humidification system in Mach 2019. The guys were true pros and got the job done quickly. Chris, Zane, Max, and Ben were my service professionals and treated my home with respect, explained everything to me clearly, and answered all of my questions. Very happy with the experience and the outcome!

Megan Johnson

5 years ago

I’m not usually one to write reviews, although I always rely on them to guide my purchase decisions. So grateful the positive reviews that led me to SWAN were spot on, I had to return the favor and reassure others - look no further! Over a 3 day period of kitchen disposal/dishwasher drama, 3 different gentlemen were involved to make sure the job was vetted and taken care of properly. Each appointment was on time or early, the process never felt rushed, and I always felt like I was a priority they genuinely wanted to help. James, John and Detlef communicated well with each other and with me, never undermining my lack of plumbing knowledge and genuinely wanting me to understand the issue we were facing and next step options without pressure. I would recommend SWAN to anyone, and although I hope it’s no time soon, plan to use them exclusively in the future!

Katie H

5 years ago

The guys at Swan Heating and Plumbing were absolutely amazing !! Extremely quick and responsive, came out the very next day on both my problems. Their prices are honestly the best I've seen, incredibly fair. Their staff is knowledgeable and kind and explained each process in detail and took it step by step only doing what was absolutely necessary. On a big leak I had they fixed the probelm and then arranged ALL of the subcontractors to come and take care of the damage quickly and effectively. I cannot recommend them highly enough, I have already told several of my friends and they have certainly made a customer for life!! Thank you Jon, Detlif and Ron!

David Fox

3 years ago

After getting a quote from another company that would only allow me to replace both the broken AC unit and a working furnace, I called Swan. My tech, John Waters came out, was very nice and courteous with shoe booties and a mask. He then listened to me in just wanting to replace the AC unit, looked at my furnace, and we both went to look at the outside AC/Condenser. We decided to fix what was needed to get my 18 year old unit working again to save over 4k Installed. He was very upfront and honest with me, and sometimes that is hard to find in this industry. I would recommend Swan to anyone without hesitation!

Chris Billen

4 years ago

Jeremi A. was incredibly helpful, knowledgeable, thorough, and friendly! The office staff was very polite and easy to work with as well, and were able to get me set up with an appointment same-day. I will definitely be using Swan again in the future, and would highly recommend using Swan to anyone out there looking to have their A/C system checked out.

Graham Hegeman

2 years ago

Tyler Mautz, our technician, was extremely knowledgeable, professional, and courteous. You can tell Swan takes pride in their staff and their work. Tyler was very thorough and there is definitely value in becoming one of Swan's subscription members for just $15.00 per month. For that price Swan will regularly clean/service your furnace, A/C, and water heater included. Plus you get discounts on repair/replacement when needed and priority service scheduling. As a new member, Swan left a great impression, I suspect we will be using them for all of our HVAC needs moving forward.

Pamela Wimberly

6 years ago

The only way my experience with Chris H. from Swan could have been any better is if it were free. :) Chris was amazing at giving us a straight-forward answer on our questions and needs. He gave us options and explained each one thoroughly. He was professional and very personable as well and I'm excited to have our shower fixed. It looks like I have found a new person/company to meet our plumbing needs. Thank you Chris!

Luke Bibler

2 years ago

Spencer and Chris arrived on time and were professional when discussing the issue. They quickly assessed my problem and Chris has knowledge of the part that was failing. Not only did they fix my issue, I was given a lesson on how to fix this in the future.All COVID protocols were followed and I felt much better after their visit.

Abby Smith

2 years ago

The whole team was great! Our heat went out in winter in CO. They got someone out same day to look at it. Drilon was great - looked at all options, presented several choices and then got someone onsite immediately when we made the call to move forward. Ricardo was awesome - efficient, friendly, stayed to get the first half of the project done, and explained everything. Out new furnace set up looks *worlds better* than the prior set up. Jamison was quick with clearing the old system out and brought us space heaters to use as the project wasn't able to be done same day (it didn't start until 3pm). An extra touch that was IMMENSELY appreciated during these cold nights. I will 💯 recommend this team and company again!

Jean Boomgarden

2 years ago

Leo was amazing. He answered all our questions and made it understandable. He was honest and never took advantage of our ignorance. Our repairs were simple. We'll be in touch with Swan again. Such a reputable company is hard to find. Thank you!!

Angie Gebhardt

7 years ago

The receptionist was friendly and was able to add me to the schedule quickly even though it was not an emergency. I got a confirmation call the night before. Jeremi arrived on time and immediately put in booties over his boots. He explained everything in a way I could understand it. He could have changed out my toilet parts and charged me, but he made adjustments to both and there was no charge for the toilets. He repaired a leaky faucet handle and the rate was reasonable. He also diagnosed my pressure issues and rather than replace something that did not need to be replaced, he checked everything and said it was fine. He spoke highly of his company and how much he loved working there and how much he respected the owners. He told me to call right away if I had any issues and cleaned up where he had worked. I would definitely call Swan again and request Jeremi if he was available. Super great service!

John Reiffin

8 years ago

My overall experience with Swan Heating was great. John was very knowledgeable and friendly. The workmanship was very professional. They came out gave me an estimate and scheduled the appointment. All work was completed and there was no surprises. I know I will call Swan again when I need work done. Very happy with the service I received.

darwin barrie

a year ago

I have refered Swan to many of my handyman clients after working with them on some remodeling work. I always use Swan for my plumbing needs. Spencer installed a gasline for my new range. He's sharp has quality tools and all the know-how. Thanks Swan 🥳

Kristy Rayner

2 years ago

Professional and respectful assessment of my home's plumbing situation. Broke down the estimate and answered all my questions politely and with compassion for financial aspect. Emailed a clear estimate with several options.Still contemplating how much I want to invest in my home.Glad I called Swan.

Erik

2 years ago

I had John with Swan out for a routine check-up and he was great at summarizing the age and condition of my HVAC unit and never tried to sell me on repairs/replacements that I might not need. Overall made me confident choosing Swan going forward.

Holly Mantych

a year ago

Daniel Rosenberg was really great.Friendly, calm, diligent and focused ~getting right to work.So conscientious and thoughtful ~ didn’t cut any corners. Thank you for caring Daniel ~ no small thing.

Sara Swearingen

2 years ago

Could not be happier with the service I received from Jeremi. He was professional, walked me through everything he was doing, and thorough. It was also more than fair price. In addition, other places I called when trying to decide who to use would not give pricing or were vague. I felt when I called in they were straight forward and knowledgeable. I would use them again

Lauren Hesse

a year ago

We’ve been using SWAN for years to address the perennial issues of our aging house. Jeremi regularly provides our annual system tune-ups, and he is always professional and tremendously helpful in answering all of our many questions. It’s especially helpful that he’s been here so many times; he really knows our house and its quirks, and that provides a lot of peace of mind.

Ali Hild

4 years ago

Ron was extremely helpful and professional when we needed someone to come look at our clogged kitchen sink. He is very knowledgeable and educated me on how the plumbing works so that I knew what he was doing and talking about. I would definitely use him again. Since we actually need a supervisor to come look at it because it's worse than we thought, Ron didn't even charge for his visit. He is a very honest professional.

Jaime Jenkins

4 years ago

Our A/C was short cycling and Swan sent Adam out to our house immediately after my call. Adam was able to diagnose the issue quickly (and at no charge since we are Club members) and solve it within an hour. Adam was professional, courteous and cleaned up every speck of mess from the repairs.We have been a Swan customer for a few months and would highly recommend them. The work is always done quickly and thoroughly. They don’t gloss over issues - they fix them on time within the quote provided. They replaced our main furnace and AC (not the unit that was having issues today!) and found an electrical line that was insufficient for the load of our two AC systems. They pulled new electrical and installed a new outlet at no additional charge.We are very happy with Adam’s work today, as well as the other employees we have met on other repairs. Adam, Jeison and Drillon are awesome!

Jason Ashworth

11 months ago

2022-08-30SWAN continues to be awesome. Jon Miller came and fixed our water heater issue.2022-08-27Spencer came at a moment's notice and fixed a dripping pipe and offered advice on how to fix a plumbing problem.Shane is awesome. He explained everything to me and my wife and even addressed our humidifier issue. 5 stars every time.

Se Ahn

4 years ago

Jon from Swan Plumbing, Heating and Air came to do a check on my leaking ceiling. First of all he was on-time and in fact he had an opening where he could have come earlier if requested which I appreciated. Jon was very thorough in his assessment where he believed in his professional opinion that it was not a pipeline that needed fix but it was something else (which i prefer not to go into specifics). Anyways, he was honest and wanted to help by giving his professional advice from his experience. I would highly recommend this company and especially Jon M.

Dean Adams

3 years ago

Shane and Gary over at Swan were very professional and knew their stuff. Shane was easy to talk to and explained my system to me and how it worked. Didn’t need anything now but it could in a few years. System is 8 years old. So I knew it was still good and he didn’t try to sell me a bunch of stuff I really don’t need. I just wanted a system check up to make sure everything was good as we move towards the fall and winter season. He told me all was good and that’s peace of mind.

Patricia Myers

a year ago

John was thorough, efficient, knowledgeable & very responsive to even small issues. I would highly recommend John & Swan. I have been a client since 2019 & am completely satisfied after each service, repaid & installation.

Lee Rumery

3 years ago

Chris came into our home to fix our shower, he was very respectful and efficient at his job. He got us up and running for well under the estimated price. Highly recommend based off of our experience with him

Chris Clements

3 years ago

Update- 7/9/2020We have been Swan customers for a couple of years since this last review, they did our mainline and then a few months later they rebuilt our furnace and put a new AC unit in. As expected, they were awesome with that and knocked it out of the park. We also pay for the preventative maintenance visits and services and now after raving about it and how easy it is both my in-laws and parents have it. Just recently the AC unit had a faulty capacitor in it and these guys got over here ASAP and got it replaced under warranty and our house is now cooling down again! Cannot recommend them enough!Original review from ~3 years ago below:Jon Miller and his team did a great job replacing our mainline. They were able to get this done with very little impact to our driveway and yard. Very impressed with communications and speedy results by this company.

Todd Braun

2 years ago

Our technician, Moe Elmunaier, showed up on time to repair our air conditioner that quit working in upper 90 degree heat.While I was at work, he called and explained the issue and gave me an estimate. I agreed and he had it up and running very quickly. He even inspected the furnaces in the house for any other problems.I am very happy with the job that he did. If I have more HVAC issues, I am giving Swan a call.Thank you.

Kelli Thompson

6 years ago

We had an awesome experience! We had a clogged drain and water coming up in the basement. I called Swan and a technician was here within about an hour! He was very professional, courteous and efficient. We had a coupon (from a mailer) which they gladly accepted with NO additional or unexpected charges! Our service Pro (J Detlef) did an outstanding job, was fast and efficient all for a great price! He was extra protective, putting on shoe covers and rugs all the way from the front door and down the stairs to the basement! WOW! I would definitely recommend Swan Plumbing and Heating and use them again!

Michael Elliott

2 years ago

Shane was professional, friendly, I am very informative about the functioning of both my furnace and my air conditioner. I appreciate his Attention to detail. I will recommend him and Swan Plumbing in the future.

Zoriah Miller

11 months ago

Jon Miller was kind, professional and trustworthy. This is rare in a high pressure industry that often pushes customers towards scams that may, or probably will not, solve their issues.

Caitlin Caldwell

6 years ago

Couldn't be more impressed with the process start to finish with Swan. I called late morning with a garbage disposal issue and had a tech out by mid afternoon. Jeremi was fantastic--obviously knowledgeable, explained everything about what was wrong and what we needed to do to fix it, and worked impressively fast. I've worked with a variety of repair companies in the past, but I have to say these guys will be my new go-to company. Very happy with the pricing and quality of the work done. Thank you!

Peter Chapin

2 years ago

Swan was amazing! They provided a quote and were able to start work the same day! The techs were very professional and very nice and efficient! I completely recommend this company for heating and AC needs.

Don Zapfel

2 years ago

Waited till the last minute to start the AC this week and it didn't work! A friend recommended SWAN. I am very pleased with the prompt and professional service. Moe was great and explained everything that needed to be done and taken care of. My fear of total replacement was put at ease. Thanks again Moe our house is cool!Another great check up with Swan and Moe!

Risa Baker

5 years ago

i am so pleased with my experience with Swan. We had a kitchen sink plumbing problem and James diagnosed and resolved the issue quickly. He is very professional, knowledgeable, efficient and personable. He explained me everything -the issue, the solution, how to keep it from happening in the future. I will definitely use them again!

Karen Edson

a year ago

We are happy to recommend Jon Miller of Swan Plumbing & Heating. The traits of his excellent customer service include promptness, professionalism and good critical thinking skills.He was able to solve a plumbing problem that was more involved than it appeared at first glance. When his crew jack hammered the area it was determined that a kitchen line was not properly connected to the main sewer line. Jon clearly directed his crew who were prompt, competent in their plumbing work and thorough in the walling off areas to prevent concrete dust from spreading and who also cleaned up the job site when finished. Jon also was able to explain the job in detail to our insurance agent.We recommend Jon without reservation.

janie ferrari

7 years ago

In need of a new heating/cooling unit I researched many companies. I am pleased to say Swan was everything I was looking for and more. Melissa was friendly when she scheduled my appointment. John Waters came right on time and took a lot of time to show me what was going on with my current unit. He worked with me so I could have a top of the line system and still be able to afford it. Walter Ziegler installed the unit and he also went above and beyond answering my questions and showing me how to use everything.If you're looking for a fair honest company look not farther than Swan. They are amazing!

Scott Newman

2 years ago

The technicians at Swan are always helpful, courteous, and provide helpful tips to maintain your system. We've used them for our furnace / AC, plumbing and electrical. Each of the techs for each area are courteous, listen to the issue, recommend multiple solutions, and provide a quote before any work starts. I'd highly recommend their services!

Robert Edwards

6 years ago

I have to say I choose Swan Plumbing and Heating based on their reviews when I ran into an issue with my furnace. The reviews were right! It started out with Gene on the phone who was extremely helpful in talking over my problem and checking a couple things as possible quick easy fixes. I then scheduled a tune up and Spencer was out first thing the following morning. What outstanding service. Spencer took the time to explain everything he was doing the tune up and not only that, he even put a couple of extra screws into an exhaust pipe to make an adjustment for my water heater that he had noticed might be a safety hazard. Spencer was courteous and professional and took excellent care of my furnace. Now I understand why they get such great reviews! This was the first time I've been in need of any type of service like this, but now I have a company I will turn to for all my future plumbing/heating/ac needs!

Agustina Kilgore

3 years ago

I called on a Sunday and left a message about my hot water heater not putting out hot water thinking someone would reply on Monday. Shortly afterwards I got a call back and they had a technician at my house right away! Great service and unexpected given that it was Sunday. Leo, the technician, was highly knowledgeable and professional, I would definitely recommend the folks at Swan.

K Schmer

a year ago

Swan Plumbing, Heating & Air of Denver exceeded expectations in every appointment and conversation. Andy Swan and Chris Hoffman were especially exemplary- their professionalism and expertise is unmatched. Highly recommend.

Nancy Wilson-Rhodes

a year ago

Water heater was 12 1/2 years old. Chris replaced it, answered all my questions and explained very clearly what was done. So grateful and relieved that the previous technician alerted me to what was needed before any leaks or breakdowns occurred!

Dave Lang

a year ago

Awesome job complete in one day.
I thought they were very prepared and everything went smooth and quicker than we ever thought. I am a retired civil engineer and would recommend them to anyone needing a sewer line replacement.

Macs Luigi

4 years ago

I have been using Swan Plumbing, Heating, and Air for many years for multiple different projects around my home. Their level of expertise and professionalism has impressed me every time. Examples of services Swan has provided: installed mini-split AC system, installed in-floor radiant heat system, replaced boiler and water heater, and basic/emergency services. They have been prompt and effective at solving technical issues (even complicated ones) every time. I have had the most encounters with Zane, Adam, and Chris and they have all been a joy to work with! I highly recommend Swan to anyone looking for plumbing, heating, or air services.

Robin Coleman

2 years ago

Shane was professional and did a great job with my my winter system check! Even maintenance drained my water heater. So far I have been very impressed with Swan since they first installed my awesome steam humidifier! 👍🏻

Robin Valdez

2 years ago

Leo was right on time during the time I scheduled, he was very professional and courteous. He got right to the work and Leo also provided education as he was going through the work which I appreciated. He was efficient and observed all COVID-19 recommendations. I would not hesitate to have Leo back if his services are needed. Thanks so much!

Carl Zulauf

2 years ago

First called Swan when my relatively new AC stopped working. Quickly diagnosed the problem as a broken contactor and worked with me to set up a service plan to avoid a large service fee for that first visit. Small monthly fee with regular inspections, great service, and piece of mind really makes owning my home much easier. Thanks, Swan!

Heather Raine

7 years ago

Originally we called Swan Plumbing, Heating & Air of Denver to fix our furnace when our heat went out. A Swan tech fixed it very nicely, but then when he came back to clean the furnace, he discovered that the motor was shot. Much to our dismay, we had to install a whole new HVAC system. Swan sent out Walt to perform the installation. Although he took 3 days to complete the job, it was done correctly and thoroughly. Walt really showed attention to detail and went above and beyond what was expected. Like all Swan technicians, he wore booties over his shoes and put protective plastic over our carpeting. He really took his time in explaining our new system, as well, and answered our questions. During the entire project, he was also very professional and personable. We have been working with Swan for the past year and a half, and Walt is one of the best.

Bethany Dickerman

6 years ago

I just had a new furnace and AC installed by the professionals at Swan Plumbing & Heating, and every single person who worked at my home was unfailingly polite, friendly, neat/clean, and kept me well informed. I was so impressed by their professionalism and hard work. I would HIGHLY recommend this company to others! I would like to especially thank Drilon, Jordan, and Jerry for their excellent customer service.

Daniel O'Connor

3 years ago

Swan is THE BEST! Jon P, specifically, came out to help with a leak and was super informative. He provided an array of options to resolve, including a self-repair option with some guidance.Swan is always great, we've been using them for 2 years now and have ALWAYS had a wonderful technician educate and help us.10/10. Such wow. 100% A+!

Barbie Bell

4 years ago

Adam and the team from Swan Plumbing and Heating were great to work with throughout a whole installation process this past week. From the moment the decision was made, this company started delivering equipment, scheduling workers and even started working on the project that same day. They installed an entire new furnace/AC system. It was a big decision and a big investment but they made it easy. They worked hard over two days, answered all my questions and helped me figure out payment options. I would recommend this company with out hesitation. Adam was so pleasant.

Jimmy Thornton

2 years ago

I recently had to replace the boiler in my house. I am very happy with Zane, and the rest of the team at Swan. Everyone that worked on the project was always on time, and the office always let me know via text that they were on their way to my house.Zane in particular took great pride in his work, and it showed. He made sure that the boiler was installed properly, and that his work looked professional. As we talked, he reassured me that the particular boiler that I was having installed was a great choice for my particular environment. I would not hesitate to have Zane work on any of my heating projects.Thanks Zane and team for a job well done.PS. A shout out also goes to Drillon who was the first technician to come out, and worked with me on getting a quote for the work to be done. He was also very professional and helpful.

Jackie Wade

4 years ago

Both times I've called SWAN I've had a good experience. They were able to schedule a timely service call and quick turn around for repairs. Staff (technicians and in office) were very friendly, explained very clearly my options and gave me a fair price for repairs. The service fee was the lowest I found after calling around 4 other companies and they use that towards the repair cost. 1 year price guarantee was very reassuring and I haven't had any problems with my furnace replacement or water heater problem yet. Will use again and recommend!

Andre Dion

7 years ago

I am so glad I called Swan Plumbing and Heating to service my AC--all the reviews I read before I scheduled my service with them were true. Adam V was knowledgeable, courteous and friendly. He explained everything thoroughly, and told me things I can do to keep my unit functioning well as long as possible.Swan's Club is a fantastic deal for regular maintenance and emergency services--we will no longer wonder who to call for our plumbing needs.Thank you Adam.Kim and Andre Dion

Mike M

4 years ago

Ron came out to my house after I had a drain back up issue in my basement. He was on time, honest, and knowledgeable about the problem and what needed to be done. He suggested the different options that Swan has in order to get this issue resolved in a timely manner. I would highly recommend Ron to be your technician if you have any plumbing issues.

Gary Wilson

5 years ago

I called Swan Heating and Plumbing for a water leak problem. Having been a club member for the last year, I was hoping for a fairly fast response. I was extremely happy when Jon called me within 15 minutes, having received a radio call from his office. Not only that but he was at our home no more than 15 minutes later. After carefully examining the problem areas we knew wall/s had to opened in order to positively confirm the source. I said I would do that that evening. Jon was back at our home early the next morning and confirmed the leak source, replaced two section of tubing and and tested everything. Done and done right.I am very happy with Jon's work and the professionalism he and his company demonstrated. I will call Swan Heating and Plumbing again. Jon gets five stars in my book.*****

Mike Lane

3 years ago

In the late summer of 2018 I had Swan put in two new furnaces and A/C units because mine were worn out. I have a complicated arrangement and situation, and their guys got me the right equipment. Since then they've had to come out a few times to tweak things because of my complicate arrangement, but they've done so willingly, quickly and cost free. All companies make have errors and oversights from time to time, but the best companies own up to it, and fix it in the manner Swan has. I very much appreciate the way they've handled it and am therefore a very satisfied customer. Five stars guys, especially for Tyler's technical expertise and customer service! I appreciate it.

Marion Lockwood

3 years ago

Jeremi was respectful, professional, and friendly. He showed up at my door wearing a face mask and put on shoe covers when he entered my home. He identified the issue going on with my plumbing and took care of it accordingly. One of my close friends, Helen W. referred me to Swan and she spoke highly of them. I now see why and am considering signing up for their monthly Club membership. Impressive customer service! Thanks Swan & Jeremi! 👍

Jason Poppenger

6 years ago

Our kitchen drain line once again needed to be cleaned out. Having a couple of recent, not-so-positive experiences with other companies, we decided to compare online reviews and went with Swan. Scheduling was simple and they were at our house within two hours. Detlef did an exceptional job; very professional, knowledgeable, polite and clean. In fact, this is the first plumbing company we've used that delivered such a high level of service. Would not hesitate to use them again.

George Wasyluka

7 years ago

Tyler arrived promptly and was friendly and professional to myself and the property owners. He conducted a thorough inspection and service of the HVAC explaining what he had done and what his recommendations were. We were all impressed with his knowledge and expertise. He went out of his way to make sure we were satisfied and that we fully understood his recommendations. I will definitely request him for my next service and I fully recommend Swan for anyone's HVAC needs. They have provided me with excellent sales and service for a number of years.

Martha Lageschulte

a year ago

They arrived on time and were very professional and friendly. They did a great job and were finished in 40 minutes. Definitely will be calling Swan for future plumbing issues!

Greg Storbakken

3 months ago

Very Professional, Courteous and Through. My new go to for these services.

Janice Newberry

2 years ago

Jon Miller arrived for swan at 1:00 pm. Broken water heater about 8-9 yrs old. JM left me Vm at 1:22 pm. I missed call. Returned his call at 1:40 pm.he said it’s cause I don’t clean unit so it’s broken. He told me likely due to “dirty unit” i owed $279 for him to clean pilot light but he didn’t know if would last 2 days or a year. I asked for full story. I didn’t agree to any repair cost of $279 or a ore authorization for that high beyond $30 fee to come out. It seemed exorbitant. When I questioned this he became agitated and said he didn’t have all day and didn’t have more time. He asked me how much I wanted to pay. I said I had no idea. He said how is $99. I said i don’t know why you are upset at me and rushing me. I am trying to understand and will pay. I hope the rest of your day goes better. The entire thing was shady. Talked with tenants. Rentor’s told me he was weird, on-site for 13 minutes. Hired another plumber tonight who came out and found faulty plastic gas valve leaking water and diagnosed quickly. It’s under warranty for a known issue and we are ordering part.I don’t want to blame swan since they had good reviews. But my experience was unprofessional, shady and felt treated poorly as a customer. I had to hire and pay for a legitimate, honest 2nd plumber Zippy Plumber. Call Joey. I would not refer anyone to swan from my personal experience.

Rondi Kirby

10 months ago

Jon Showed up when scheduled and was very friendly. I have worked with Jon over the past several years and it's nice to have someone that is familiar to me and knows my neighborhood and how the sewer system works around here.
Very happy with his service!!

Barb Crawford

8 years ago

Our plumbing problem was taken care of by Zane from Swan Heating, Cooling and Plumbing. I am a long time customer of Swan Heating and Air, but this was the first plumbing issue they have taken care of. From the first call to Candace, to the moment Zane left our house, I cannot say enough about their professionalism, friendliness, and competency! Zane was very thorough in explaining what he needed to do, and then showing us what and how he repaired the problem.Before I realized Swan had added Plumbing to their repertoire, I had called a very large plumbing company. Not only did it take three phone transfers to eventually talk to the “right” person, they wanted $99 upfront to even schedule an appointment to give me an estimate. I find it very difficult to deal with a lot of these “corporate run” businesses in the Denver Metro Area.That’s why I much prefer to work with a family owned business, AND the best part is you soon become a part of that family! Thank you Andy, Candace & Zane for providing a very stress-free, affordable, and genuinely pleasant repair experience! I recommend Swan wholeheartedly.

Donna Crespin

5 years ago

John came and gave me an estimate and he was very helpful and friendly. The tech guys Adam and Zane were very professional and knowledgeable.
The unexpected expense was made easier due to the awesome service provided by Swan.

Aaron Davis

3 years ago

Tyler is one of Swan's repair guys, and he was immensely helpful with fixing our water heater. He arrived in PPE, took a look, got to work, and was very up front and informative with what he found and what to do moving forward. It was nice having a trustworthy person to communicate with to further us towards what was best for my family and our house instead of what's best for a company's pocketbook. Thanks, Tyler.

Terri Auerbach

4 years ago

I had already reviewed Swan before so will leave that previous review but now must add to it! Ron and Detlef came out to fix a backed up pipe from a very old house. They worked SO HARD, (don't know how they did it) cleaned up and were a pleasure to have in my house. I'm so grateful to them. We are VERY devoted Swan customers and SO appreciative to their hard work and wonderful attitudes! Ron came out the other day and i loved his work ethic and would always hope for his help in the future IF I need it!. Good man! Thank you, Ron and Detlef!!!We called after hours and received a return call the next morning at 7:01. They had Drilon out to our home by 10 am and we had a new boiler installed to replace within 2 days. Couldn't be happier with everyone involved from start to finish. When Chris came out for a walk through when all work was done, we were just as happy with him and are so glad we used Swan and would recommend everyone who works at Swan ... 100%!

Fara Sneddon

2 years ago

We had a water pipe freeze and burst in a very tricky and hard-to-access part of our exterior wall. The first plumbing company we called came out and found the burst pipe, but they wouldn’t come back to fix it. I called Swan, and they had Sean out to me the very next day. Sean was able to tell me exactly what we’d need to do to to open up access to the pipe with the least amount of damage to drywall, outdoor siding, and/or structural beams. We got the wall opened up (far less difficult and expensive than we had imagined, thanks to Sean’s great access idea), and Sean came over the very next weekday and fixed our burst pipe. He’s friendly, knowledgeable, and easy to work with. We couldn’t be happier!

Stu Parker

3 years ago

Jon has been very helpful throughout my plumbing experience. I had to go through 4-5 different visits to hopefully get things right in our crawl space. From having the main shutoff in the wrong location, having a leak in the crawl space when I questioned our water bill, to a leaking faucet. (This was all done by another plumber, not Jon). Jon was very apologetic and said he would make sure to make things right. After our visit today I feel very confident that everything is working properly. Thank you Jon!!

Kate Steffen

a year ago

Shane O'Brien performed an air conditioner tune-up today as part of my Service Club Membership. He was a pleasure to work with, assisting with reprogramming my thermostat, in addition to checking the air conditioning system and cleaning the condenser. I appreciated his patience and willingness to educate! (6/27/22)

Dave Koon

3 years ago

Adam the installer of the new furnace and relocation of the hot water heater did a good job. He went the extra effort to work with my time schedule and worked late to finish the job the same day. There was some communication issue regarding coming back to replace a duct pipe and who was to call and reschedule the work to be done. Needed to make clear so customer wasn't expecting him to show up next day and took extra couple days.The whole project past both permit reviews and am happy with new furnace and how project turned out.

Jeannine Horan

a year ago

Did a great job in a timely manner! Been using the company fire the last 5 years. First time Leo came. He took the time to be sure everything was checked and worked. Took the time to explain everything and answer my multitude of questions. He's an asset to the company. Great guy.

Lisa Brown

a year ago

From first phone call to completion of call, the customer service was great. My tech, Drillon, was friendly, competent and informative. I appreciate that he presented his explanations and suggestions without the “aggressive upsell” I’ve experienced with other companies.

Allison Sweetman

6 years ago

Excellent customer service experience working with Swan Plumbing and specifically Service Pro, Jeremi. He was able to fix the leaking tub fixture and took the time to explain why these things break. He also took extra care to inspect the pipe to make sure it wasn't damaged. Attention to detail was taken. I feel confident in his abilities and look forward to working with Swan Plumbing for my heating and cooling maintenance.

Simon Foot

6 years ago

Swan Plumbing provide fantastic service!Swan's technicians arrived right on time, with a courtesy phone call when they were on their way. They took time to explain everything they found, their plan on how to fix the issue, and all costs were explained and agreed to up front. When the work began additional problems were found, but were all fixed to the highest standards, at no cost beyond the initial estimate.I have absolutely no hesitation in recommending Swan Plumbing & Heating for a fast, thorough and stress free experience!

Nina Kirk

2 years ago

Very pleased with the service from Swan Plumbing. Our tankless hot water heater abruptly began making loud noises every time the hot water was turned on. When I called for an appointment I was scheduled the next day. John, from Swan Plumbing, arrived on time and thoroughly explained the problem and fixed it in a very reasonable timeframe. John also took care of a very slow drain in one of my bathroom sinks.I signed up for Club Membership Benefits that I believe are very reasonably priced. Now Swan Plumbing will be contacting me in the spring and fall for heat a dca checkups, as well as annually flushing the tankless water heater.

Scott H

4 years ago

Had an old furnace not igniting and dead AC. Called Swan they were able to get to me in a couple hours and replaced both units quickly efficiently and were a great to deal with. Sam on the phone and John the tech were both very knowledgeable and professional. Totally recommend Swan for any HVAC issues you have.

Rob Seifert

3 years ago

We have been using Swan for a couple of years now for routine maintenance for our AC and heat. Their technicians are always very thorough and take the time to explain everything they see. Great value, for sure.

Teresa Wendelburg

11 months ago

We are more than pleased with this company! Tyler was very knowledgeable and honest with his diagnosis of our A/C issue. His professionalism was top notch! Thank you Tyler!

Becca Wilson

5 years ago

Swan plumbing and heating is by far the best ! I have used their services for plumbing and electrical work and I've been impressed both times. They surpassed the expectations of customer service and made sure I was happy before completing the job. The employees were friendly and knowledgeable. I highly recommend them!

Raffaele Lilge

3 years ago

Jed came out to service my AC as it wasn't running particularly well. He was very knowledgeable answering my questions and thoroughly explaining everything in his evaluation of the system. Additionally Jed was extremely professional in his work, very clean, organized, and even turned off the basement lights when he was finished. AC is up and running great!

Evan Jones

a year ago

John came over to check why my AC wasn't working. He had a great attitude, and explained everything clearly to me while showing me readings on my AC unit and my furnace. He gave me several different options for courses of action I could take, and I chose to replace my AC and Furnace. TJ and Ricardo did an excellent job of installing everything, laid down walking mats, and took really good care of my place. They explained clearly everything they did and showed me how to work my new thermostat. I was able to get a reasonable payment plan set up, and the whole process from inspection to taking out the old units and installing the new happened over the course of one day! Amazing!

Nathan Barnes

a year ago

Swan is the only HVAC company I will use. They are accessible, professional, always on-time and get the job done right. Highly recommend!!

Carol Cheung

4 years ago

Jon was very knowledgeable and shared tips on what we could fix and how to save money. He was very courteous and respectful (wearing plastic over the shoes so our house stayed cleaned). Our main water valve got fixed as well as adjustment of the pressure which was causing leaks in the plumbing, thanks!

Charles Memmer

10 months ago

Swan Plumbing is exceptional!! Shane is an excellent communicator, shared his game plan, went to work, did super work!!

Mark Andres

4 years ago

Jon Miller arrived well within the window promised. He was very courteous and helpful. He had the problem with the disposal fixed promptly, and he even chose options to help me save money. Wow! I would highly recommend Swan Plumbing and Heating AND Jon Miller.

Scott Peitsmeyer

5 years ago

I called about routine maintenance on our AC and furnace. They offered a very good deal and were able to get us on the schedule very quickly. The technician, Jeremi, showed up on time and did a great job. He explained everything that was going on and how to help keep our system in good working order. Very professional, courteous and friendly.

Justin Pawlak

5 years ago

Excellent experience from initial consult to job completion. Jon M. was a total pro. Fantastic customer service and communication throughout the job. I would highly recommend Jon and the Swan team he had on site to replace our water main.

Leticia Bradshaw

2 years ago

Replaced water heater. Chris and Spencer arrived early. They were very courteous and professional. They did a Great job. I have peace of mind with choosing Swan Plumbing, Heating & Air of Denver.

Timothy Johnson

3 years ago

Swan Plumbing and Heating installed our high efficiency furnace and water heater in 2008. They have stood behind their installation and products all these years. The blower motor went out and they were there immediately to install a new one and get the A/C back up and running. Ricardo and Jerry were very courteous, explained everything they were doing, and quick. Swan is my go to choice.

Jennifer Lally

5 years ago

Swan Heating & Plumbing is the best! Every one of their technicians is friendly and goes above and beyond with their service. John came out today as part of my annual service plan to check on my AC, and also checked on the sinks and drains, and troubleshot (including finding a missing necklace down a drain). He was awesome!

Connor games

a year ago

Great service, professional staff and completed job efficiently. Our service provider, Moe, was very professional actually arriving 3 hours earlier which was perfect. He explained everything that was to be done to get our furnace running properly and showed us the issues. Any questions we had , Moe took the time to answer and make sure we understood.

Randy Somermeyer

5 years ago

I had Spencer come out from Swan Plumbing for the annual heat and AC checkup. He was complete and cleaned things up well. I am always curious about these units and I hung around. Spencer entertained my questions while getting the job well done. We had someone else install the furnace many years ago and he commented on how well they did. Between that any my maintenance, he gave a clean bill of health. There was no hard sell on other items. I stapled his card with my receipt for next time. Sometimes you never know what to expect on these inspections, I am good with these guys.

Ryan Mascarenhas

11 months ago

Very professional and informative representative who took his time to orient me to the systems and show me potential trouble areas. I appreciated his honesty and attention to detail and he was not rushed.

Lisa McDonald

2 years ago

TJ and Jared did a great job installing our new furnace and AC. They were both very professional and took time to answer all our questions and explain as aspects of the new system. The installation is very professionally done. Great attention to detail.

Brian Millen

a year ago

Blake at Swan was great. We joined their membership program and today was the first AC unit visit/tuneup. Thanks.

Judy Henson

2 years ago

Shane arrived right on time & was extremely polite. He walked me through the details of the maintenance process which helped me understand the system much better. I highly recommend SWAN & appreciate Shane's attention to detail & customer service.

John Wilber

a year ago

John quickly identified the problem, implemented the fix, and adjusted the furnace to accomodate the changes. Since Swan did the installation, there was no charge to correct the ducting issue. They stand behind their work!

Chris Hines

a year ago

This place is top notch and would highly recommend for your next HVAC repair/installation. From the start, John (Initial tech) to TJ (installer) to Scott (electrician), the process was seamless and smooth. These guys definitely know what they're doing.

Marilyn Meverden

4 years ago

Ron was the best! Great service, great price. Ron was helpful and professional. He gave me tips for keeping my drain clean and was very personable! I will spread the word about Swan!

James Dorsey

a year ago

We have a yearly maintenance plan with Swan. Our technician Shane arrived on time an performed our annual heating maintenance on our furnace and humidifier. He is always professional, polite and knowledgeable and takes the time to explain the work he did on our furnace. I reccomend you use Swan for your plumbing, heating and air conditioning needs.

Tyler Fox

10 months ago

Shane was super helpful it showing me the ins and outs of the furnace and AC unit at our new home. He showed me some helpful tips, and things to look out for. Thank you!

Joe Cinderella

4 years ago

I contacted Swan for a tankless water heater flush. When scheduling the appointment, Melissa mentioned the Club Membership program. I asked to stick with the initial service only, but to have the service technician explain the program during the tankless service. The service technician, Leo, was incredibly thorough explaining the different inspections offered by Swan, and the potential defects the inspections can detect. Overall, I was very impressed with Leo's level of expertise and felt confident in the assessment he delivered at the end of the inspection and service.

Christina Henson

5 years ago

I have consistently been impressed by the staff of Swan. Eric, most recently, was incredible. Spent a time ensuring that I understood what his evaluation entailed. I can't say enough about the service and expertise of this business. I recommend without reservations!

Robert Meglen

2 years ago

Ricardo, a.k.a.Batman, is incredible! Not only is he a very professional and highly knowledgeable tech. He was also efficient and had a uniformly pleasant personality. In years of dealing with other home intalations, this was the most pleasant and satisfying. I truly appreciate Tim also. He was very accommodating to my desire to keep my costs down and was able to get me a price I can afford. I will definitely use Swan again! Really good people. I'm very pleased indeed.

Don Casias

2 years ago

Great experience with Swan. Jon is very helpful and knowledgeable. He offered solutions and was consultative. They offered a fair price and did a timely install.

noah thrope

4 years ago

Ron was great, very thorough and took the time to explain things well, he did a great job and was very friendly. I wish SWAN had told me it was going to be multiple visits, one to assess issue, one for plumber to fix problem, and a different visit for them to scope the drain. 3 different appointments....just hard.

Karen

2 years ago

Jeremi was great! He was timely, professional, explained things and was so friendly! I cannot recommend Swan enough- I’ve worked with them a few times and have always been very happy! Excellent service!

Amy Ouellette

7 years ago

Tyler was incredibly patient and informative while responding to issues I was having with my air conditioning unit. He provided me with a large amount of information about possible repairs or replacements, and even made note of some plumbing fixes that could be done that I was unaware of being an issue. I would definitely recommend Swan and Tyler's expertise is most of the reason why.

Captain Catseye

2 years ago

Leo did a GREAT job flushing our tankless water heater. Handled a rather complicated process professionally. Double-checking work and explaining some of the particulars. Leo is the type of tech you hope for—-Knowledgeable, experienced, gives the project the amount of time and attention that it should have to be done right. Trustworthy, Works with integrity.

Kym O'Meara

5 years ago

Jon and the team at Swan did a great job on a headache of a sewer line issue we needed repaired immediately. They were professional, clean and most importantly quick - as we did not have the luxury of time with a baby due any minute. The whole team who came in - David, Eduardo, Todd, Gorge and Detlif - were great to work with. The dog even approved.

Ken Harper

3 years ago

Recently I made a quick trip Salt Lake to Denver. My Daughters furnace was not working and a cold snap was pending. She called Swan Plumbing and Heating. the service was excellent. The Tech Drilon Doda arrived exactly as scheduled, He was professional, diagnosed and resolved the problem quickly, I found him to be trust worthy and honest. I am 77 and dealt with many plumbing and heating companies and Swan is one of the best if not the best I have ever worked with.

Amanda Doty

4 years ago

Swan is a fantastic company. I’ve been dealing with them for years now for general maintenance of our plumbing and HVAC systems, as well as new installations of an A/C system and a new water heater. They’ve always provided the best customer service and they have reasonable prices.

Jeff H

3 years ago

Moe showed up on time despite the cold snowy day, put covers on his shoes and proceeded to checkout my furnace for an issue I had been experiencing. He was thorough, informative and knowledgeable about the issues I was seeing. The issue was not resolved but I asked for a replacement furnace just for possible replacement. He provided all the material I needed and wrote a proposal. At this time I have not made a decision on replacing the furnace. I was pleased with the evaluation I received from Swan.

Karen Dominguez

a year ago

Although Jeremi was great, after speaking to him I decided to save some $$ and have a family member help me with the repairs needed (new toilet, flange, connector). However I will call them again if I need any work done that I can't do myself!

Rhett Newbold

8 years ago

Awful. We bought a Heat Pump in 2006. We have had to have it serviced 3 times this summer and fall. We get sent from the Denver Office to Ft. Collins. We get told we have to call the other office for service and nobody will call us back. The tech this summer did not know what he was doing with the heat pump. Said he would call back that day to replace an expensive valve (not knowing it was under warranty). I called and asked to speak with the owner, Tim Swan. I got his voicemail. I left a detailed message about being charged a trip fee of $50 for something under warranty. He called his tech back standing right in front of me , but has not returned my call in 6 days.Since this call he continues to send a Ft. Collins tech even though we are in Denver's service region. When we have called to address the issue of where we live and what we are asking for which is the same tech who serviced our unit, all we get is the lip service of we will take care of you'. To the tune of trip charges, DO NOT USE! Once our warranty is up, we will use a more reputable company.

Jeff Stroh

2 years ago

The team from Swan Plumbing and Heating could not have been better. Tyler (1) diagnosed the problem with our( very old) air conditioner (2) took a great deal of time to explain our options for a new air conditioner and furnace, and educated us in the process. Installation from Adam, Zane and Arthur went flawlessly over a two-day period. A big job that they did with professionalism. All of them were not only polite and friendly, they really know their business. I would recommend this Company to anyone.

Janny Arbaugh

6 years ago

I really appreciated the great same-day service provided by Chris H, Swan Plumbing & Heating's technician today. I made an appointment to get an estimate on the water heater replacement, and expected to make another appointment for the installation. But Chris came prepared with all the equipment needed, and replaced our leaking water heater in a very efficient manner within about 2 hours.

Brian Buyaki

2 years ago

I am in need of replacing the air conditioning and furnace at my residence. John provided a 2nd opinion with excellent points to consider as I am looking for a fair price and service. Swan meets both categories well. I have two other business providing bids Swan at this moment is the clear leader.

Christopher Austin

11 months ago

Jeremy was so so helpful! He took the time to explain what he was doing and why! He was personable and was very courteous during all oft he services and explained some potential services needed in the future! BIG fan of SWAN!

Alicia Gutierrez

2 years ago

Darwin showed up right on time today. He was quick and professional. He also gave me recommendations and what to keep an eye on. No big surprises and love that they maintenance it 2x per year to make sure we are at full functionality or summer and winter!!Prev visit- Today was a snowy day and expected the technician to not show...which I wouldn’t blame him. Not only did he make it, Jeremi came with a smile on his face as he was in traffic forever! He was very thorough and explained to me how my furnace works and answered all my questions (and my 4 year old’s too!) I recommend Jeremi and Swan Plumbing and heating to anyone! I will definitely be calling them for my A/C tune up! Fair pricing and all around great customer service!Ps. You know Jeremi was great because my dog wanted to leave with him! 😂

Mikel Hottendorf

3 years ago

Finally found a plumbing and heating company with excellent customer service and great morals! Moe was extremely personable and a subject matter expert in his trade! He was so easy to talk to and makes sure you understand the process of repairs and services. I truly appreciated this communication and because of it felt confident in the process. Thanks Moe!

Natalie Russell

4 years ago

We had Ron out for a drain cleaning and he did a great job, very efficient, nice and professional. Very reasonably priced and he gave us some great advice for maintaining the health of our pipes. Will use again!

Lynn Lonzanida

2 years ago

Shane has been very professional. He asked how I was and we had a very pleasant conversation. It is nice have someone who not only know his job but also treat customers respectfully.

Angie Scott

5 years ago

I'm a first time customer using a Money Mailer coupon for $68 for a clogged drain. Swan sent James, our serviceman, out on the same day as my call. He was very friendly as well as efficient. I would definitely use their plumbing service again.

David S

2 years ago

They tried to get me to upgrade and reinstall half my HVAC system for a duct leak. I took care of the issue myself in two hours + 40 minutes on YouTube. $170 at the hardware store vs $16,000 they wanted. What a joke!!Be very careful with this company! They have good service/smart techs but they over charge and over sell. I’ve had work done from other companies for 50% less and they did just as good as Swan ever has.

Patricia Wise

4 years ago

John M came out to my house to look at a leak. He did a quality assessment and explained what needed to be done and went over different options. He thoroughly explained the procedure and the option of swans payment plan options. I will do business w Swan again as John was an excellent representative of the company.

Jennifer Bradley

5 years ago

Quick to respond, incredibly professional! Jon explained the different options thoroughly for replacing my water heater and gave me the best recommendation on what would meet my needs. He also recommended services to help me with the damages that occurred with my leaking water heater. ABSOLUTELY recommend these guys!

Cinthia P

a year ago

Came in early and was extremely nice right off the bat! Aided in our AC repair. Overall, was informing us what was occurring and did a price adjustment for us ( which he didn’t have to do but he did!!) so we are blessed he did. Thank you!!

Andrew Dixon

3 years ago

John Knight was my plumber and he was able to diagnose the reason for our clogged shower drain and quickly and efficiently make the repair. He took the time to explain to me what the problem is so I understood the work he was completing. The price was great too!

Adam Wolters

a year ago

Jeremi just did my spring service and was very helpful in answering all my questions and making recommendations about what I should and shouldn't worry about farther down the road. Very professional and more thorough than previous service techs I've had.

Kim Bacon

4 years ago

Ron was great. He arrived on time and is very knowledgeable! Ron gave me a lot of information to help avoid clogged drains in the future. When you call to make an appointment they will give estimated pricing. Highly recommended!!

Linda Brown

5 years ago

Chris and Adam from Swan Plumbing & Heating installed a new hot water heater in our home in Arvada today. They arrived on time and told me what they planned to do. They worked quickly and efficiently, and were done in about an hour's time. They showed me the work that they had done and explained the various features of the new heater. They cleaned up after themselves. I appreciated their efficiency, knowledge and courtesy.

Adam Zandman

3 years ago

The folks at Swan were amazing and incredibly helpful in a stressful time of need. We had a sewer line flood in the basement so called Swan in the morning and they got Jeremi out here later that day. Jeremi was on time, extremely professional, knowledgeable and went above and beyond the call of duty as he helped clean up the mess. In addition, he realized how critical it was to get a sewer scope expert to our home asap so he called in on our behalf to schedule a scope for first thing Monday morning. For my first experience with Swan I was very happy with the experience. Thank you!

M E

4 years ago

Prompt and professional is a great way to describe Chris of SWAN Plumbing, Heating & Air. He arrived before our schedule appointment and was able to diagnose and fix our issue within the hour. SWAN has a low diagnostic rate compared to other companies and service was just excellent all around. Thanks again and we'll be using you when we next need plumbing assistance.

Jennifer Nunn

3 years ago

Our service man Chris did a fantastic job repairing our kitchen sink shutoff valves. He was so nice and answered all our questions. I called the company before noon and they had an estimator out by 1 pm and a service man out by 3 pm to do the repairs. 10 gold stars

Becky Betteridge

a year ago

Very happy with the professionalism and work quality. My kitchen sink clog/leaky pipes/broken garbage disposal was fixed/replaced and everything is working great. Thanks!

Kay Green

a year ago

Swan Plumbing gave us a fair estimate for sewer line replacement. They did a quick great replacement job.

Harvey

2 years ago

Jeremi Arrellanez helped at my home with a clogged sewer line and also checked my in home plumbing. He is professional, kind, skilled and ever so patient with multiple concerns and questions that I had. Jeremi is truly one of the best practitioners I have had in my home and I would recommend him highly.

Jeff Thompson

a year ago

Always great service from Swan's experienced technicians. Jeremi was very helpful and educational in getting our A/C tuned up for Summer.

Lisa Sahli

a year ago

Gabe was friendly, professional and worked really hard to clear a grease clogged drain I inherited in a house I purchased recently. He arrived on time, was careful not to make a mess, and got things working again.

Christine Collins

2 years ago

Our furnace failed overnight during negative temperatures. Of course it did. Swan answered the phone as soon as I called, I was not put on hold, I spoke to a rep right away. They arrived two hours after my call to assess the failure. We scheduled repairs for the next day. Our technician, Ricardo, arrived on time, removed our old furnace and installed a new unit. He worked long hours, was communicative, and did an amazing job. We assumed we would be without heat another night, but stayed until the work was done. He had to place the new furnace two feet back from the old footprint, he had to install a lot of new ductwork, and a new thermostat. Ricardo explained everything and answered all of our questions patiently. I was truly impressed with Ricardo and the work. Our dusty old furnace closet is clean, the furnace is in a much more functional location, and the ductwork looks nice. It's ductwork, who cares right? But Ricardo cared and now not only is our ductwork installed well, the new configuration is much better, and it looks great too. Thank you to all the members of the Swan team!

Erin Coughlin

5 years ago

I had a fantastic experience with Swan. Our garbage disposal broke, and Jeremi fixed it in probably less than ten minutes. Jeremi was so professional, friendly, and very knowledgeable. It was easy to schedule an appointment- I called on Friday afternoon and they were able to schedule me for the next day. They text and send a photo of your technician, which gave me peace of mind (I’ve hired some creeps off of craigslist before, you never know who you just gave your home address to...). Melissa with scheduling was very proactive and gave me a call to let me know they were running late, which I absolutely appreciated. Most plumbers show up three hours late without any warning, in my experience. Swan has a cool program that’s $15 for emergency appointments, annual tune ups on ac/furnace/plumbing inspection, and it comes with a good discount on products and what not. So, that’s pretty cool, right? We’ll definitely use Swan again. Thanks, Jeremi!

Rebecca M

8 years ago

My entire experience with Swan Heating and Air of Denver was exceptional. The guys I initially spoke with to explain my plumbing/heating issues and schedule an appointment were very professional. The technician, John W., also provided exceptional service. He was early for appointment, put shoe covers on without being asked, and was extremely attentive to my plumbing/heating issues. I was particularly happy he put shoe covers on without me asking because almost all technicians I've worked with in the past were inconsiderate of my home, messy, and would track dirt throughout my house. John was also extremely patient with me and took the time complete a thorough inspection and explain the issues in a manner that I could understand without making me feel stupid. I would highly recommend this group for addressing your plumbing and heating needs.

Matthew LeBauer

3 years ago

Melissa was very flexible and patient in scheduling with me. Shane was very helpful in teaching me about our systems, how to take good care of them, and was meticulous in cleaning and maintaining it. He was patient with all my questions.

co

2 years ago

Oh my lord, Chris Hoffman and his team member were very responsive, kind and helped us right away. Everyone in this company i talked to is super nice and they are good at their job too. Problem solved in a few minutes. Definately going to call them if things happens in the future. Thank you guys.

Jonathon Cavitt

2 years ago

A consumer has myriad choices when it comes to purchasing HVAC and plumbing equipment for their home. The reason I recommend Swan is because their level of professionalism and responsiveness is above and beyond. In 2019, I purchased a furnace, AC, and tankless water heater from Swan. From triage of my existing equipment, to sales, to installation and operation of my new uint(s), EVERY member of the Swan team—from office personnel to service technicians—was professional and extremely accommodating to my request. This was a very major purchase for me, and they treated it as such. EVERY time I called for ANYTHING regarding the installation and equipment operation, I was met with courteous, knowledgeable, and (most importantly) rapid response to my needs. In an industry where any company can acquire, install, and maintain pretty much any equipment you want, Swan’s level of customer service is what sets them apart. I would highly recommend them as a source for selection of new equipment, maintenance on existing equipment, and for all of your HVAC/plumbing needs. Their level of professionalism, responsiveness, and attention to detail is a very rare thing these days—you cannot go wrong with them.

Lindsy Edmundson

7 years ago

Drilon our Service Pro was nothing shy of amazing! He was thorough, neat, and extremely informative to me about my A/C and Furnace units. If you're looking for quality and honesty, he's your guy. Thank you for great work! We will be using you again!

mike lafferty

3 years ago

Swan has always been responsive and professional. Highly recommended. Most recently - their technician, Shane, was very patient with my 7 year old son who had a million questions about the HVAC system

Debbie Marquez

3 years ago

We hired Swan for a check up on our heater and air conditioner. Leo showed up and did a wonderful job. He explained everything to us and answered all our questions. We will definitely use Swan for all our future needs and will request Leo.

Greg Meyers

3 years ago

We have a problem: Writing reviews takes effort and I am not interested in wasting my time. I am not happy with Swan and think it's important that I let others know of the bad experience I had with the company.My furnace had failed - a bad secondary heat exchanger from a high-end Carrier Infinity system. When Swan came to my house to examine the issue, I was told that my 12-year old system was out of warranty and that I would need to pay for the parts plus labor to get it back running. Certainly an option... However, I was also explained that my system has a 12-15 year useful lifespan so if I were to replace the bad part, I would be throwing good money after bad because it's likely that in a few years I would have to replace the entire system. I thought about it and decided to replace the system - not an easy decision but because I had no warranty it seemed like the better way to go. While I was at it, I was told the coil above the furnace (for the A/C) was also bad and it needed replaced. I agreed to do that too.I was told by the Swan rep that the Carrier systems are simply bad products; they replace them every day and therefore only sell other brands - notably Amana. Not educated in the furnace arena, I accepted the commentary since the rep spoke with certainty and authority. Swan comes with a price match guarantee as well as satisfactions guarantee and thus I was okay to proceed. Fast forward - the installation occurred and that part was flawless - professional and complete.Here is the problem: I called three HVAC dealers after the install and every one of them told me that my Carrier system had a 20-year warranty on the heat exchangers and that I would likely only needed to pay for labor to replace that warrantied part. Moreover, the coil (for the A/C) very likely was not bad, based on the condition of it - and that all coils will show some rust - the exact reason Swan told me mine was bad. Three other companies told me I should expect 20-25 years from the Carrier system I was told would likely soon die. The problem is that Swan already removed my original system and thus I was out $10,500 for a new system I did not need.I was given two other quotes and for the same system that Swan charged me $10,500, I was quoted $7,450 and $7,700. With that alone I would have asked for the price match, but because Swan did not even offer to investigate whether my original system was under warranty (assuming they didn't know), I called them to have them completely remove the new system and fully refund me.I went with another HVAC dealer who provided me a far superior system for less than I was charged from Swan.I write this negative review because all of the reviews I saw online for Swan - including the Better Business Bureau - made me feel that everything was above board. I'm here to tell you that it's buyer beware - I did not need to replace a system that was under warranty, but because Swan (as the professional / expert) mislead me, I was operating at a complete disadvantage.Make sure you do your due diligence and have others provide you quotes before you commit. Swan caused me to spend a good deal of money that I did not need to. Very unprofessional.

Laura Belitz

4 years ago

Working with Jon was fantastic. He was highly knowledgable and conveyed a sense of honesty and integrity. When I contacted him with a concern he responded quickly and was able to allay my concerns as some complications arose.Detlef was our service tech. His work was impeccable. Working closely with Jon, he researched the problem and implemented a successful solution. He was very personable and worked diligently to complete the job. He also left our home exactly as he found it.I have already recommended Swan Plumbing and Jon and Detlef to friends because of my confidence in their ability to get the job done quickly, efficiently and at the best cost! I will definitely be calling Swan for all my future plumbing needs! Thanks Jon, Detlef and Swan Plumbing!

Kelsey Marzolf (Pebbles)

2 years ago

They were very responsive, having a service technician out to my house in just a few hours! Then after ordering a new furnace and water heater, they dropped off all the equipment needed for the install and some space heaters within 2 hours! I highly recommend SWAN.

Lori Wolfe

4 years ago

Moe and Detlef went above and beyond my expectations with my recent furnace, A/C and water heater installation. Moe was professional immediately when he visited my home to discuss my options. He was very knowledgeable about all of SWAN's products and services, and he was able to answer all of my questions with confidence. When Detlef and Moe worked on my installation, I was impressed by how focused they were on their work and doing everything perfectly. They worked long hours to make sure that everything was completed in a timely fashion on according to my scheduling constraints. They treated my home with respect which was much appreciated. I am super happy with what Moe and Detlef did for me, and I highly recommend them without reservation.

Teryl Lawson

a year ago

Jared did a wonderful job of inspecting & trouble shooting my entire system and repairing my AC unit. I was extremely pleased with his friendly & professional service to me!

LuAnn Penfold

5 years ago

The service provided was outstanding. Every employee was professional and courteous from the office staff to the technicians that worked on my new installations. I will gladly use Swan Plumbing and Heating again. Special thanks to Walt, Zane and John the lead technicians as well as their assistants – Tyler, Jordan, Jeremi and Jerry. Drilion thanks for your initial evaluation and assistance in choosing what direction to go. Gene and Candice thank you for keeping in touch with me as to when the technicians would arrive.Each time I have service these people treat me very well. Thanks Melissa, Zane and Adams.

Stacey Mandel

a year ago

Swan comes through again! Tyler was professional, courteous and extremely knowledgeable. I would highly recommend Swan and their crew for all plumbing, heating and cooling. Thank you!

Lav H.

4 years ago

Jon Miller helped me with my hot water heater and provided a custom assessment of my situation that was tailored to my needs. I really appreciate that he was able to share his expertise and educate me throughout the whole process to help me save money in the future. I highly recommend this employee and company!

Tony Rossiter

3 years ago

They were quick to come out and save us from the heat when our a/c went out. Jeremi was friendly and very knowledgeable and I felt very confident about the work he did. We will definitely be using Swan again!

Kathy Michl

3 years ago

Last year they installed a new heating and air conditioning system for us. It has been an awesome improvement to our home. It is more efficient and has saved us money by doing a better job with lower energy usage. They came out this year to check things out and as expected, did a great job !!

Andrew McClure

4 years ago

Swan Heating and plumbing was professional, and honest. They assessed my mothers HVAC system told her it could be fixed(most would not do so) then offered to replacing correct installation errors in the prior install and for bellow market pricing all with in a day. They also kept me in the loop on pricing units and a detailed break down of the pricing. Honesty is the hallmark of a company who will last. You wont regret hiring them. Thanks Andy and team!

mandi kluza

4 years ago

Ron was great. He was respectful and explained everything in a manner I could understand. He cleaned up the area and was friendly. I have had many bad experiences in the past so I appreciate a good experience. I would definitely recommend Swan plumbing.

Kevin Capra

5 years ago

We were having issues with our air conditioner, and John Waters came out and did an amazing job. He walked me through all the things I was doing incorrectly and got it up and running again in no time. When the air conditioner and heater go out for good, I will certainly call Swan and ask for John specifically, because I trust him to tell me the truth.

Rachel Lucas

a year ago

Working with Swan is always a great experience; working with Jeremi A is even better. Jeremi was great at focusing on the source of the issue and going at it from the easiest direction. Thanks for resolving our issue quickly and making it easy.

Adam Weisz

a year ago

Leo was super helpful. Service call ended up being simple issue but Leo explained what was going on and some steps I could take to stay ahead of future issues. Problem solved and I learned a bit about plumbing.

Mike Roig

3 years ago

Drilon - hands down the best service professional we've ever worked with.Found the problem right away. Stayed and tested the furnace a several times to ensure that it was working properly and offered to mount the new thermostat for us. We really appreciated that. Drilon deserves a lot of credit, because of his personality and professionalism Swan Plumbing and Heating will always be the company we'll call in the future.

Dustin Treick

4 years ago

Ron with Swan Plumbing and Heating was great. His honesty with my plumbing issue was delivered in an organized, detailed and empathetic way. He did all he could do for me and made many suggestions in how to move forward. I highly recommend Ron.

Susan Tooley

7 years ago

Thank you for sending Jordan to install my furnace. He was very professional and courteous. He took the time necessary to make sure everything was installed correctly and wanted to make sure the installation would be up to code when he was finished. He made sure my questions were answered, when I had them and made sure everything was clean and neat when he was finished. Thank you, Jordan, for your great service!

SANDRA BELCHER

6 years ago

My first contact, Melissa was very friendly and helpful. I was a bit apprehensive because it was Saturday and my heat was totally out at the time. I had someone on the way within a very short time. When the technician arrived, Spencer was very knowledgeable and explained everything very well. He was quick and efficient. I really appreciated his service.

Meg Turner

a year ago

Shane was on time and professional as usual! He wore shoe covers. He was very friendly and thorough; checked my furnace and flushed my water heater, changed the filter on the AC. He also did a quick consultation about ways to keep the upper floor of my home cooler.

Autumn Moran

2 years ago

Shane was knowledgeable and professional. And maintained
COVID protocols and safety precautions. I appreciated his prompt arrival and leaving the environment clean after he completed the maintenance on the furnace and water heater. Thank you!

David “SD, super dave” Haston

4 years ago

From the call to Gene to the service from Detlef, I'm very satisfied with my new water heater installation, also thanks to Spencer, who originally came out to service my old water heater and made the suggestion for a new one, along with an estimate.From the first call to Gene, I'm now assured that all of my HVAC & plumbing needs will be taken care of quickly, efficiently and cost effectively! Thanks Swan, I'm very happy with my choice!

Evan Bernstein

2 years ago

Jon diagnosed the issue quickly and provided me with a fix, as well as ways to diagnose future issues. I was able to get my appointment the same day I called, which is always a great thing when there's a leak! We're very happy we called Swan!

Alexandra Roacho

2 years ago

Leo was great! Scheduling was easy and he showed up on time and did what he needed to while explaining issues he saw. I’d 100% schedule with swan again and request Leo as our tech

Jeff Cohn

2 years ago

TJ, Jared from SWAN provided the best customer service I have ever experienced. Based on a previous recommendation, I scheduled a furnace performance upgrade involving the installation of a new air return, air filter housing and much more. The service was to be performed because I was advised I had a dirty interior coil in the furnace. This is a major job involving moving the furnace and associated piping.After TJ and Jared completely removed the furnace they saw the interior coil of the furnace was not dirty and was functioning properly. They recommended not doing the performance package and did not charge me anything for three hours of hard work. In addition, TJ installed a new safety switch and replaced the flexible gas line, again all at no charge. I commend SWAN for giving honest service that went far and above my expectations!

Mike Mishell

2 years ago

I have been a customer of Swan for 5 years. I moved into a house that had a 30 year old furnace and air conditioning unit which were original to the home. They replaced them both with modern high efficiency equipment that has been great! I also had them come out and install a whole house humidifier last year. The equipment they sell is top notch, their service technicians are professional, polite, and good at their jobs, and Swan stands behind everything that they sell. I recently had a component of the furnace fail and they were out here the same day to take care of the issue - under warranty. I can't recommend them highly enough!

Russell Baker

a year ago

Moe Elmunaier diagnosed our HVAC system and recommended an entirely new system. He took the time to show me the issues in my current system and explain in detail the problems. Detlef Johnson performed the installation. Both men were professional and courteous and extremely knowledgeable regarding heating and air conditioning. Detlef is polite, hardworking and dedicated to quality workmanship. This is apparent from the work he performed on this very involved installation and from the work he's done on our home in the past. I highly recommend both these men and their work. Swan Plumbing/HVAC is fortunate to have such fine and dedicated men representing their company. --Russ

Ardythe Phillips

a month ago

Chris/plumber always very thorough and knowledgeable

colleen thumm

4 years ago

Moe was excellent: He showed, as he explained the numerous scenarios to me re: broken AC, short and long term options, and considered, cost effective opinion. He also explained, and showed related issues. He seemed to really understand what he was talking about. I will be using Swan to repair and replace, and service AC/furnace in the future, and have already recommended him.

Ben Murphy

3 years ago

Overall great experience. Quote process was quick, easy, and on the spot. Patient and willing to answer all my questions. They had a 10% off special if you bought day of quote, which we went for, as well as a price match guarantee. Installation was same day, complete in about 4 hours, and was very well done.

Jonathan Duong, CFA, CFP

7 years ago

I called Swan to do a furnace and A/C check and tune-up at our home. To be honest, my view is that most HVAC companies offer deals on checks/tune-ups primarily as a sales opportunity. Thus, I'm always a bit skeptical of any recommendations that they might make during the service. Nonetheless, I think it's worthwhile to have a pro do a check, give me their thoughts, and then I can research what they are proposing before I agree to have any further services performed. The only time I run into an issue is if a company is pushy, aggressive, or using alarmist tactics to try to do a hard-sell. Long story short, I had no such experience with our tech Drilon, who was as professional as they come. He arrived during the service window, was happy to have me accompany him throughout the process, and walked me through what he was doing and what he was seeing as he completed the check. He did make some recommendations to do a thorough cleaning/overhaul on the furnace, as he noticed some rust and other deposits as well as a temperature rise that was at the high end of the manufacturer's recommendations. Given the age of the furnace, I think this is a reasonable recommendation and plan to do some research before calling Swan to come out again. Having not worked with Swan on anything more than a check/tune-up, I can only speak to that. However, for the price, I think they did a good job and were not hard-selling me or trying to alarm me into thinking the furnace needed to be outright replaced.

Susan VanMeter

2 years ago

Drilon came to service our furnace, which was struggling to keep up with Colorado’s winter temperatures. He was very friendly and did a great job getting things running smoothly again. I recommend this company to anyone in need of a furnace tune up.

DiAnna Heatwole

a year ago

Jeremi and Ricardo installed a new water heater for us. They were friendly and professional and did a great job with the install. We are always very happy with the service from the folks at Swan.

D Olson

4 years ago

I called Swan Heating about a furnace issue. Tyler was the technician and he did a super job on finding the issue and fixing it. He is extremely knowledgable. I read that Swan had good reviews online and hoped I would find out how good they were. My expectations were surpassed. Thank you, Tyler and Swan.

Melanie Mitchell

3 years ago

Super company having installed a brand new furnace, tankless water heater and air conditioner in my home. We had an 'interesting' boiler room, so the team had to work hard and use initiative to get it all set up. They did an amazing job and the team worked SO hard. This was an interesting job and I was impressed at their problem solving, and we ended up with not only an efficient replacement to our old 'work horse' but also a greatly overhauled and improved boiler room set up. Replacing a furnace is not on anyone's 'top things to spend money on' but hey, if you need one, I recommend Swan to do the job. Their employees appear genuinely happy to work there are polite and happy to share their knowledge and what they are working on. Team work at its finest.

Rick Moody

7 years ago

After 12 years in our new home, we noticed the hot water was beginning to run short during showers/baths. Our next door neighbor had their hot water heater fail catastrophically on them earlier in 2015, causing a flood in their basement, and knowing that the homes are the same age, we weren't shocked when ours started having problems. I found Swan on the Internet, but they had a great gal, Candace, who answered my call and advised she could have a technician out the next morning by 9. We got a follow-up call that evening to confirm the appointment, and our technician arrived right on time. Within 3 hours our water heater had been replaced and the old one removed...back in business. Both Dillon and Chris were super professional, courteous, and considerate and we are very happy with the job they did. Thank you, Swan!

Kyle Williams

4 years ago

Ron saved us and couldn’t be more happy with his service! Another company wanted $7000 to replace our sewer line. Ron came out and cleaned it and got us back up and working for almost nothing. This company and Ron are amazing and I can’t recommend them enough!!! Saved us a ton of money and also gave us tips on maintenance so we don’t have an issue in the future

Susan Bergkamp

3 years ago

Chris Hoffman was very personable and professional . He completed the job effectively and efficiently including a thorough cleanup. I was very pleased with the job and the fact that Swan matched a lower price that I was quoted from another company.

Stuck in the Seventies

5 years ago

The events began with a phone call from my 85 years young Mom that she had water in her basement. I live out in Westminster but told her I would be out to Aurora to see where the leak was coming from.At first I thought it was her water heater. But when I ran the water in the basement sink and water was coming up from the floor drain I ruled out the water heater. Called Swan and in 1 1/2 hours James arrived.He quickly diagnosed the water zone was the kitchen and basement drain and the central drain was not the issue. As he rotor out the line and then brought it back in, his cable was caked with a black, gooey substance.James then explained kitchen waste had blocked the line but he had cleared it and then ran several tests with the sink full of hot water to bull wash the drain. This helped clear the gunk he had broken up and insured it would be flowing properly.It may of been the 1st drain clean in almost 50 years!!Good response and even better service from James. Job well done!! My Mom is happy!

Pamela Kinner

6 years ago

I have received service from Jeremi, Spencer, Chris H, Tyler in my home recently. Everything was done very well and everyone is so professional.Gene and the office staff are very kind and helpful. I have enjoyed using your company now and in the past. My house is being sold and i will recommend your service to the new owners.Thank You for all your help.

sara fuentes

10 months ago

Shane was thorough and explained everything about the furnace checkup to me. Even showed me pictures. Unfortunately, I am going to have to pay some more money for some repairs, but it is much better than getting a whole new system.

Rachel Emmer

4 years ago

Swan Plumbing Heating and Air is very customer service centric. The office does a great job communicating what services they can provide and at what cost, as well as exactly when someone will arrive at your home. Jeremi our service tech was SO friendly and took the time to explain everything in simple terms and also went through our very old house with us and pointed out other areas that may give us problems and what our options would be to fix them. Will definitely be calling them for all of our future heating and plumbing needs!

Marcia B

3 years ago

Definitely recommend Swan Plumbing and Heating. They got here fast (A/C went out in the middle of summer heat!), fast and fair with their quote. Jeison and TJ were our service pros and they were wonderful to work with; very polite and professional. Not to mention they cleaned up after they were done. I will definitely use Swan for all our future plumbing, heating, and A/C needs.

Corrinn jolly

4 years ago

I was very impressed with Swan. I called because my furnace was not working. Within an hour Drilon was at my house. He was respectful of my home-wore shoe covers. He thoroughly evaluated the furnace and explained everything he was testing. I was very impressed. I will definitely call Swan again for all our HVAC needs. If I could give Drilon more stars I would.

Lawrence Seidl

2 years ago

Shane was awesome. We had not used SWAN before and now we are a believer.
Leo was precise in his work, articulate in his explanations, and his communication was superb. He is a five star professional.

Kathryn Halasi

6 years ago

Great service and wonderful customer service! I would recommend them to anyone! Had an old system (almost 20 years old) they explained what was going on and walked me through what was going on. They were very knowledgeable. They gave me a variety of options as well as laying out the pros and cons of each option. I ended up getting s new system and couldn't be happier with the system and installation. They even have good financing and warranties. Thanks Swan and team ( Jordan, Jerry, and Drilon)! 😃

Jake Hauserman

2 years ago

Swan has always had fantastic service for me! Every time I have call the customer service on the phone and the techs who came out have been great. Recently Drilon came out to assess a hot water issue and give a quote for a new one. Drilon was amazing! He quickly diagnosed my issue and was able answer all my questinos and get me the quote I needed. Wonderful job! Thank you Drilon!! I will be calling Swan for all my HVAC and sewer line needs.

Timothy King

4 years ago

Jeison was very professional, knowledgeable, efficient and personable. Everyone that came to my house for my tankless water heater installation was fantastic. I really appreciate the great personal service. I would definitely recommend Swan fir any of your plumbing or HVAC needs.

Ladonna Griego

2 years ago

Shane was very professional and answered all my questions. He made me feel very comfortable and I would recommend him and Swan Plumbing Heating and Air. Their club program is a great value and peace of mind.

Mason Martinez

4 years ago

No doubt Swan Plumbing, Heating & Air is the best company you can use for any HVAC issue you’re experiencing in Denver! Tyler was incredibly friendly, helpful and honest, providing me with a lot of useful information about my system.Everyone I worked with at Swan was very friendly and professional and their services are incredibly affordable. I will definitely plan on calling them next time I need help with my HVAC!

Anna Crocker

a year ago

The technician, Leo, was knowledgeable an efficient. He services our furnace and tankless after heater and hudmidifier. He also repaired our new drains in the master bathroom. We are members with Swann Plumbing so there was no charge (we pay a monthly fee) for the furnace, water heater and hudmidifier. The bathroom drains were also no charge as he corrected the connection under the sink. We are so pleased with Swann Plumbing and highly recommend them. Their technicians are excellent and very knowledgeable. It is a pleasure to do business with them.

Molly Bevan

5 years ago

Extremely professional and prompt every step of the way. Great team who helped replace our entire AC/Heating system (which included 2 units) in less than 2 days! Highly recommend this quality company who provided immediate solutions and were able to act quickly. Thank you, Swan!

Ted Morris

6 years ago

My experience with Swan was great. Dealer was right on time, friendly and he even let me watch him work. He then gave me great advice on how to best make sure the drain won't clog again. All in all, I highly recommend Swan and Detlef.

Kelly Elizabeth

2 years ago

Swan is the most professional construction company out there. Solid craftsmanship. 7/10 HVAC companies I called turned down the replacement of my furnace, replacing my hot water heater with tankless and adding AC (complicated 115-year old, tiny home). They were the only company to offer a decent warranty, too. Extremely easy to communicate with (they send text reminders and bios on the workers before arriving). Staff wears button-down tucked in shirts, masks, and foot booties. All staff is extremely knowledgeable and will take the time to explain anything to you, even if you don't understand this stuff at all. They may be a little more expensive than others, but worth it. Plus our Xcel bill went way down, too.

megan elsensohn

4 years ago

They called to reschedule my hvac tech 20 min after he was supposed to arrive. I had also scheduled a plumber. The plumber quoted me a hefty amount for a simple job and I found another company that's doing it for half the price of the quote. I had scheduled with Swan because of the low fee for an estimate and good reviews but it was just too expensive.

Jes

2 years ago

We were having boiler problems and they got a tech out right away. Tyler was awesome. Super knowledgeable, got the job done in a short amount of time. Would definitely recommend Swan!

Richard Benson

5 years ago

This is the second time Spencer has done maintenance service at the house. Just like last time, he was super courteous, clear about any issues or options and left the workspace clean. Also nice to have the same person perform the services as he remembered details about previous maintenance very well... Been very fortunate to have him as the service pro!

Michael Angiolillo

a year ago

Swan is very thorough and reasonable. Jeremy was professional, personable and had good attention to detail and answered all my questions.

Stephanie I. Scott

2 years ago

Shane did a great job today, he ran diagnostics on our furnace and also took a look at and fixed our leaking kitchen sink. He arrived on-time, was very professional and problem solved quickly. Thank you, Shane!

Jay O'Meara

5 years ago

Swan has been a lifesaver since we moved into our home a few months ago.We had a lot of quotes for A/C units, but not only was Swan's the best, they were the most courteous and most knowledgeable. John walked us through our options, and once we were comfortable, booked us same day installation.Since then we've had Swan come out to work on our boiler and crawl space drain. Detlef dug out our rotted drain and replaced it quickly and did a great job. He also liked my car, which is a huge plus.We use these guys for everything. Can't say enough about them.

Karyn White

a year ago

Tyler found our high humidity problem in about 10 minutes. He was thorough, knowledgeable, friendly, professional, informative and helpful.

Kasey Enzminger

5 years ago

After feeling slighted by many other contractors, I was hesitant to call another. I told James my hesitation and he treated me with necessary kid gloves. I expected their $68 coupon to clear my drain would actually end up costing a fortune but much to my surprise, it really was only$68!!Thank you James for being so gentle and honest. I would recommend him for a top employee award and this company as being a rare breed of contractors that aren't looking to rip off people that trust them to be honest.Thanks so much!Kasey

Jerry Carroll

3 years ago

John Waters came to our home to check out the humidifier settings that was installed with the furnace . While he was here, he suspected that our water pressure was high...his suspensions were correct with a reading of 120. Thankfully he determined the cause and recommended a fix. He also determined that our 8 year old box store water heater was severely damaged as a result of high water pressure as well as usage over time. Chris Hoffman installed the new water heater and replace the water valve. Chris was very prompt, courteous, and displayed skilled workmanship. We are relieved that John caught the problem and got it fixed before we suffered further damage. I would... and have recommended Swan to my friends and neighbors...We feel like we have purchased top of the line equipment and received excellent installation of all items. Thank you Swan!

John Chapman

a year ago

Now from Swan Heating and Plumbing performed annual furnace inspection and did a very good job. He is outgoing, knowledgeable, and very professional. He worked steadily and efficiently. I have come to expect this from Swan servicing.

Uriel Ramirez

a year ago

Moe was professional in being honest about our old AC unit. Gave us a great price and booked us really quick for our new AC Install

Mandi Glauser

2 years ago

John waters politely inspected and gave me an estimate on installing AC. John was honest and upfront about cost and had extensive knowledge and experience. While inspecting my furnace to see if adding was an option he found code violations and a gas leak. And brought another technician TJ out right away. TJ was also polite friendly and did quick efficient work. The problem was fixed within 2 hrs. Heating, electrical, and plumbing is stressful for homeowners but Swans makes it easy and will work around your schedule. Thank you for your help.

Noah Teitelbaum

2 years ago

Swan came out and serviced my split AC and cleaned out my sewer line and scoped it. They are honest. There were various opportunities for them to tell me I needed to spend a bunch of money and they never did. The guys that came out were professional and friendly. I'll be using them going forward.

Eric Brunson

7 years ago

Swan replaced our outdoor unit and fixed the improper installation of the furnace. They did a great, fast job of the installation/upgrade. Tyler M. came out to go over some concerns we had with the performance of the unit. He found the problem immediately (a clogged filter we weren't aware of) and took his time to fully explain options for improving the air circulation in the house. We can see the difference in cooling on the same day and hope to improve it even more with his suggestions. 100% satisfied, you can't go wrong with these guys.

Reagan Passant

4 years ago

Fantastic customer service. I purchased a new air conditioning unit and furnace from Swan in March. Not only was their price better than all of the competitors we met with (we received quotes from 4 other companies), but the customer service went far beyond reasonable expectations. Everyone I spoke with, especially Melissa and Corrie, was incredibly helpful, patient and friendly. There was a little bit of confusion during the rebate process with Xcel, but in customer service, these things happen. For one to exemplify what good customer service is, it doesn't mean that confusions or miscommunications never happen (we're all human after all) - it means that when they do happen, the company does everything they can to make it right. And that's exactly what Swan did, AND THEN SOME. They are quickly responsive every time you need anything, they are there to answer your questions, and never make you feel like an inconvenience. I wish we had more companies in all industries that followed the lead of Swan Plumbing, Heating & Air of Denver. Thank you!

Melissa McKelvey

7 years ago

Great Experience always with Swan Plumbing and Heating. Great technician Tyler M. helped us out tremendously. Found the problem and was able to fix it. Had to make a second trip due to the part had to be ordered. Tyler came out a second time and repaired the problem piece. Arrived on time! Great service.

Albert Rojas

a year ago

Jeremi did a fantastic job in conducting our annual AC maintenance. He was thorough, friendly, went above and beyond, and answered all of my questions. Great job, Jeremi!!

Ted Swan

3 years ago

Swan Heating and Plumbing was able to respond very quickly to request for help! The Technician was friendly, efficient, and solved the issue in no time. He also came with mask and all other necessary safety precautions for the current COVID situation.

Jamie Hagen

11 months ago

Blake did a great job, was informative, on time, fast and professional. Would highly recommend SWAN and will use again.

Jordan Query

4 years ago

Tyler was a helpful and knowledgeable service pro. It was a relief to have heat again after the immediate help of Swan Plumbing. We will use them for all of our HVAC issues going forward and recommend them highly.

Norah Breen

5 years ago

Ron was very friendly and helpful! It was immediately clear that he had an extensive history in the business and was very knowledgeable. He gave me tips for future ways to save and keep the integrity and longevity of my appliances.

Kevin Schweiss

5 years ago

Great service. Scheduled a diagnostic appointment for them to show up between 9 and 11 and Tyler showed up at 9 sharp. He was friendly, helpful, and got the job done quickly and left me with working AC! Would highly recommend based on my experience.

Lindsay Andersen

5 years ago

This was my first time calling or using Swan even though I have heard of them before and they were great! Fast, friendly service and I truly enjoyed learning and going through my options with my technician. Ask for Ron- he is fantastic!

Jordan Jacob

2 years ago

I've used Swan for many years including AC, furnace and water heater replacement. Their staff is always prompt and professional, and Shane was no exception. Great service!

Diana Vader

4 years ago

John Waters was really good. He was patient when I asked questions and was very thorough with his inspection and tune-up of our furnace. He discovered a filter in an odd place that was causing the furnace to run inefficiently. And made an adjustment to the CFM. We will be much warmer this winter.I will be calling Swan Plumbing & Heating for future tune-ups, water heater, & plumbing needs.

Louisa Kraft

5 years ago

Ron Griego did an excellent job, got here a little early (I was called ahead to make sure it was ok). Very thorough in explaining what he was doing to our laundry room floor drain, and the limitations, as well as what would be the next step. Also in checking that our sewer drain isn't affected. Very clean snaking machine, the whole appearance of the van, contact with the company, very professional and friendly. Will definitely use this company again for any plumbing issues, and probably heating, as well.

Casey Berggren

a year ago

Jeremi performed my annual A/C system tune up and did a great job talking through what was going on with my system. He also provided information for long term system care. Jeremi and Swan always provide top notch service!

Britton Utterback

4 years ago

Jeremy from Swan came out Saturday (so happy weekend appts are available) to inspect and tune-up our furnace and drain our water heater. He was very professional and answered all of our questions. We have dealt with 5 other Plumbing and Heating outfits and Swan is by far the best!Thank you!

clifford roundtree

3 years ago

Thank you for installing our new furnace and now our hot water heater! My wife and I highly recommend anyone needing your services to CALL YOU! Friendly, highly professional and your work is completed in a timely manner. We also recommend your Club Membership for a worry free experience.

Nick Macera

7 years ago

What a great Positive Customer Experience ! Having managed many teams, I know how hard it is to find excellent people with the right attitude. The Swan team from beginning to finish does a fantastic job. The installers Jordan and Waltz did an excellent job on installation of our Heating, Air and Humidifier. At each step of the way they were considerate enough to inform me of their progress and upon completion a review of each device and how to manage it. Thanks for a great job well done !Dominic MaceraFormer CIO Samsonite Corporation

John Czosnyka

4 years ago

Ron was the best. Cleared my drain very quickly. He was very professional and knowledgeable about his work. Would highly recommend him and Swan plumbing.

Greg Slagle

4 years ago

I have used other Plumbing & Heating companies in the metro area, and always felt like I was put through the wringer. Not so with Swan Plumbing & Heating. From scheduling the appointment to finishing up the job, I felt that Swan and particularly Jon, wanted to help solve my problem and do it for a fair price. I have never felt this way after a plumber has left my home. I will never use another company for my plumbing and heating needs. Nice job, Guys! You have another customer for life.

Hanna Metcalf

2 years ago

Thank you for sending Tyler, a technician who knew exactly what he was doing! He stayed late to help us out with our furnace, was very polite and fast! Swan will be our first call when we need any help.

Scott Bonestell

7 years ago

Adam knows what he is doing and is personable (which is nice). He showed up on time, did his job and we went over the details thoroughly. He seems very honest and I appreciate his candor. I would certainly do business with him again and certainly would recommend him.

David Talavera

6 years ago

Very happy with the service from Drilon. He was punctual to the appointment, very knowledgeable but what stroke me the most is his honesty.My AC stopped working a couple of days ago. He came, checked inside as well as outside. He told me that everything looked just fine and that in these cases it is just a lose wire. He tighten up each wire and voila, he got my unit working again.I have heard numerous stories of companies that even when the unit is fixable they try selling you on an entire new furnace and AC, he told me I'm here to fix your unit if I can, the rest we can talk about in the future. THAT IS SO REFRESHING IF YOU ASK ME!!!

Stephen Meier

3 years ago

Ron just left here after clearing out my floor drain. Offered the base service which he believed would clear the clog and if that didn’t work the flush service. Good guy, friendly, and got the job done. Appreciate it very much. (Oh and got the company name from one of those in mail coupons packages) thanks guys.

Ryan Loechl

6 years ago

Excellent work from this company. Extremely high quality stuff. Spencer was my technician and his wealth of knowledge, patience and professionalism was exactly what you want when dealing with expensive HVAC systems. I will definitely call these guys again when needed.

JV

3 years ago

I was relieved when a tech like Drilon showed up. He was very respectful and up front about everything he was going to do. He troubleshooted the issue I was having with my furnace and never once attempted to embellish the issue. He figured out what was wrong in a short amount of time and addressed it. He also offered some helpful tips on how to maintain the unit. I'm glad I called Swan and received the help I needed. In the event I have any heating or AC issues in the future I will be sure to call Swan and request Drilon again. His professionalism and knowledge about HVAC was refreshing and impressive. A+ all around.

Debra Schulte

3 years ago

I could not ask for better service than what you have provided to my household. Tyler is great got here early, and was fast and efficient. Furnace was up and running in no time. Added benefit, he liked my cats. Thank you again and keep up the good work!

Nova Fong

2 years ago

Service technician arrived promptly and used all safety precautions. Explained my options with no pressure at all. Fantastic service! Took the time when done to show me how to use the thermostat and how to change the furnace filter. Thanks!!

Noel Vanier

5 years ago

Fast response, knowlegeable, offered system tailored to my needs, did not push a larger or more expensive option than required. The price was quite competitive with other companies. Installed a complete HVAC system the next day!!! The installation was very well done, and with care not to dirty the carpets. Both the technician and the installer were a pleasure to work with.

Thaddeus Gray

10 months ago

Shane came in and was professional and knowledgeable. He got my system back running better than ever.

Nicole Burke

2 years ago

This business texted me reminders of my appointment, sent me a picture of who would be coming to my house, and even showed up early. That is so rare in this business. Jeremi was thorough and professional. Can recommend. We ended up replacing our old HVAC system with them. They were early or on time everyday and finished ahead of schedule. They wore booties and masks the whole time, keeping our home clean and safe. Would strongly recommend if asked for a recommendation.

Nathan Williams

4 years ago

Jon Miller walked me through what was happening with my shower leak issues, and he was professional and courteous. I appreciate his time, and will use Swan services again if I have any heating, air, or plumbing needs. Thanks Jon!

Jon Griffin

10 months ago

Swan did an excellent job of installing an entire new boiler system. Professional service from start to finish.

Cynthia Bledsoe

6 years ago

Swan Plumbing & Heating is an excellent company! John Waters has worked with us for the past few years and we always appreciate his professionalism and expertise! John always takes the time to answer our questions and gives us important information about his service and system. Thank you John!

Randy Fox

5 years ago

Spencer was one of the most professional , and respectful , and knowledgeable tradesmen I have ever experienced. His knowledge was off the chart, We will look no farther then Shaw heating and air for our future needs. We so much appreciate their efforts to solve our air conditioning problems, and working us in there back logged schedule. Thank You, Randy Fox

Tony Gradishar

7 years ago

Adam was very professional, friendly and helpful. Swan set up an appointment immediately and meet all my needs. Adam is very knowledgeable and was able to help me problem solve. Pricing is very affordable I will highly recommend Swam to anyone who need assistance in plumbing or heating.

Robert Weiss

2 years ago

Wow!! They replaced my water heater and furnace, and worked with me to make sure everything was as hoped and then some. Way above my expectations, and really happy to make them part of my maintenance so it stays in great working order. They were able to move their locations so that I have more useable space in my utility room!!

Simeon Turner

4 years ago

Detlef did a great job getting our new water heater installed quickly, and cleanly. I was impressed with the attention he and the rest of the Swan team paid to making sure there wasn't dirt tracked in to the house or from the basement. Detlef was professional and accommodating, and we even left him at the house to do his work while we had an errand to run. He did a great job.

Kristen King

5 years ago

Jeison was excellent and very professional. He installed everything we needed faster than we expected and did a great job. Everyone at Swan is wonderful and we continue to use them again and again!

TE Stewatt

2 years ago

Work was done very professionally and he was very knowledgeable. Explained everything in detail. Every time we’ve used Swan we were very happy with their service.

stuart randow

6 years ago

John was on time and very professional. He walked me through all of my options and educated me about how a hot water heater works and the best options for saving money. He was straight forward and didn't waste my time. I would definitely recommend swan to my friends and family.

Daniel Hayward

3 years ago

Technician, Drilon, showed up in a timely fashion and was able to assess our furnace situation right away. His professionalism and knowledge was excellent. I believe Swan to be a reputable, reliable company!

Michele Weitzen

3 years ago

Very disappointed with Swan. I called on May 20 to make a simple AC/furnace tune up appointment. The first available was FOUR weeks out, on June 17. I was leaving for a vacation June 20, so even though I was waiting a long time, I made the appointment and didnt call someone else to get it done sooner.The afternoon before, around 3pm, I got my confirmation email and text. Great! At 645 that night, I got a call and a message that they need to delay the appointment by a week, they messed up their scheduling and couldnt accommodate my appointment that I made a month earlier. Of course I was leaving and could not reschedule ANOTHER week out, so I am now without this service for the summer thanks to their poor customer service.

Annette Schandl

2 years ago

Very professional! The company was able to send their team out within a few days, which I very much appreciated! I also got confirmation and reminder emails and text messages. I certainly highly recommend the company

Marty Gossenauer

a year ago

Moe was professional, knowledgeable and very helpful. He patiently answered all of my questions.
I would definitely use Swan again.

Brenda Juhasz

3 years ago

July 31,:2020 review:John inspected our AC again this year and, once again, was extremely professional. He didn't try to upsell us but helped us get the most out of the remainder of the life of our current system. We will definitely continue to use his services and plan to purchase a new unit from your company when the time comes. Thank you John!Steve and Brenda JuhaszPrevious review still valid:John educated me on heating and air conditioning considerations in general and specific to my house, as well. He validated it with data as he made recommendations. I had closed numerous vents which compromised the performance of my system. He was very professional, courteous and extremely knowledgeable. I will definitely use their services for my future HVAC needs.

Loraine Pino

2 years ago

I have a very old and dangerous furnace, John helped me find an affordable replacement. No hard sell, very understanding about my situation. I will definitely use Swan for my future needs and recommend them to others.

Jordan Hershbine

5 years ago

Honestly best vendor I have ever worked with. John W. Came out for a service check and had found multiple issues with the hvac in our home. We found other issues as well such as gas leaks and electrical issues and we had just bought the house. John was very courteous and understanding of additional work and added it to the order whilst letting me understand everything thing with it. He promised a 9am-11am window the next week and they deffinitely delivered by arriving at 845am promptly where I then met detlef who was also very courteous and helped answer any questions as well as a second tech, Adam whom too was extremely helpful. Overall best experience possible and deffinitely trust them for all our plumbing and hvac needs.

Yvonne Decker

5 years ago

Jon Miller with Swan Plumbing & Heating came to my home in Castle Rock to provide a scope on our sewer line. Jon is a very professional tech & did a super job scoping our line. He was very patient & kind in explaining what we were viewing & took the time to mark the line location at the house & where it tied into the city line. He stopped at a few locations & let me take pictures as I requested. I would recommend Jon & his company for any of your plumbing needs. Thanks Jon & good job.George & Yvonne

Season Hurd

5 years ago

Recently our furnace wasn't working during the first cold snap of the season. We've had it looked at previously by another company but I was hesitant to believe them that our heat exchanger was cracked as that's a common ploy to sell furnaces (and it worked well with no emission issues for a couple of years after that).Swan sent us Drilan. He SHOWED me the crack in our heat exchanger using a little camera. He explained how all the parts work, why we were seeing the symptoms we were, the technical documents about it, etc. He never once spoke down to me which is so refreshing. He helped us get financed for what we needed. He sat at my kitchen table for at least an hour hashing through all the possible scenarios and prices to get us the most that we could toward a future AC replacement as well as all of our current problems cleared up. I was so thankful because that will save us money in the long run when we can afford to do that work as well.Over the next 3 days we got to see Tyler and Walt to take out the old furnace and put in a new one respectively. I had absolutely no idea what an involved process it is and I respect the amount furnaces cost now! My husband and I marveled at how much attention to detail there was in Walt's construction and how much more sense the new configuration made.In addition to a new furnace, they cleaned the coil above it that joins the AC, did a ton of sprucing up on the AC unit, and cleared a blocked pipe in our basement that has been causing a flood with the AC unit's condenser. (About 5 gallons a day in the summer going into a bucket we were dumping. Yuck!) Now everything down there is as it should be. They probably saved our AC unit for another few years honestly.Many of the added services they did were bundled into the quote for essentially no cost. When they saw that something needed to be done, they did it instead of charging more or looking the other way. The previous company had propped our AC on bricks because ground settling had made it pull on the pipe. Swan literally replaced the foundation it was on and fixed all the plumbing and electrical issues to re-seat the unit properly again.Every day I saw them, somebody was going above and beyond for my family at a difficult time for us. Every person was a delight to talk to and very helpful in explaining what they were doing. They were even great with my kids. I told my husband that when Walt left the last time I kinda wanted to hug him but that would be weird. lolSomehow they turned a really crummy situation into a big plus for us. I was actually happy in the end because we got something our home needed, a great deal all around, and met honest service people. I would recommend them again and again!

Deb Willey

5 years ago

Tyler was awesome! He called when he was on his way. He was very professional and courtesy. He help me to understand everything he was doing. He answered all my questions! I hope all of your technicians are as professional as he is. I will stay with your company a long time! Thanks Tyler for being so easy to talk with!

Debbie Kramer

5 years ago

I had another washer flood over the weekend which is always a bigger problem than the washer. I knew what to do and not do because I worked with Ron in April. I called this morning and I was able to get a non-emergent appointment for this afternoon. Ron was again, professional, timely, clean and upfront about my plumbing situation. I hope to never have to need their service again but if I do, I will call Swan and ask for Ron.

Justin Canelas

4 years ago

Ron was great and not only fixed the issue, but also educated me on how to properly maintain the lines to prevent future hassles. He was on time, friendly, and I will definitely be using him and Swan again if we ever have future plumbing issues

Anthony Wilson

7 years ago

Walter was stupendous! He installed a new high-efficiency central air and furnace in my house. His master craftsmanship (artistry) and customer service are in a class of their own. From removing the old unit to all of the finishing touches, testing and review of operating the system, every detail was done in excess of what I could have imagine and I’m a Building Inspector. It was a very pleasant experience for me with only good surprises. I almost wish I had another house that needed a new central air and furnace. Thanks Walt!

Ruth Cowger

6 years ago

I could hardly believe the advertised special for a AC and furnace tune up....Spencer was my technician and he did an amazing job. Professional, knowledgeable, efficient, and polite. I would use Swan Plumbing and heating again and I will tell my friends about this company. Highly recommended!

Andrew Shum

10 months ago

Tyler came out to fix an electrical breaker issue. Since half of our tandem breaker went out, he gave us the option of replacing the breaker or simply moving it to the bottom half. Saved us money by just moving it. Highly recommend Tyler for your electrical needs.

JRD

4 years ago

SWAN was so helpful, professional and trustworthy. I would highly recommend them to anyone looking at replacing their AC, Furnace and/or water heaters. The staff was so friendly and informative. Jeison really knows his stuff!

Kirin Graphics

4 years ago

Tyler is always knowledgeable, funny and thorough. He identified the problem in less than 5 minutes, went to get the part and had our AC back up and running in less time than expected! We look forward to using Swan in the future for our needs.

Cecile Cohan

a year ago

This company installed 2 air conditioners 2 furnaces and an electronic humidifier 3 years ago. They maintain and service same. All efficiently, economically and pleasantly!!

Rosanna Racamato

3 years ago

Jon was extremely patient & honest explaining the process twice to replace my water heater. I was so comfortable that we are also replacing 2 toilets. I trusted Jons knowledge after spending over an hour with him! THANKS for your help!

Sheila Thunboe

a year ago

John Waters is consistently polite and professional! In addition to cleaning & checking my furnace, he re-lit my gas fireplace’s pilot light and showed me how to work the fireplace (installed earlier this year). Thanks for your help, John!

Nancy Denney

a year ago

Jeremy provided EXCELLENT care and customer service. He even removed the cottonwood dust from the filter! Always, excellent service from Swan. Best thing I ever did was call Swan Plumbing and Heating!

DudenaDog

4 years ago

John came out to my house today for an AC issue. He found it was a simple micro switch issue in less than 10 minutes after I explained the circumstances of the failure.I hope I don't get him in trouble but he didn't even charge me for the service call! A tip was in order at least for my silly error. Thanks John from Swan. Customer service is excellent from the initial phone call to letting John out the back gate...Cheers

JoLeigh Hennessy

3 years ago

We had Swan come out a few times to look at our air conditioner and Moe was always on time, courteous, and explained in great detail what was going on. We were given several options of how to proceed so we could best choose what fit our need at the time and budget.

Rosemary Keefe

5 years ago

Dan worked with me regarding finance, Gene patiently answered all my questions, John W tuned a/c, checked hot water heater and answered all my questions. Jeison & Oliver installed new hot water heater. Very professional, very thorough.
I highly recommend Swan Plumbing & Heating!

Mke Modiz

7 years ago

Andy did a great job of both fixing our problem and helping to educate my wife and I how how the system works and what went wrong. He also pointed out areas of concern that we need to address moving forward, but let us know that they didn't need to be addressed right now. Fortunately, only needed an electrical component and everything came back on line. Took care to not leave boot prints in the house and showed up on time. Very happy with result and will use again.

T Schu

a year ago

6/7/22Our SWAN technician Leo was very professional, courteous and thorough, and took the time to explain details to me that I was previously unaware of.This is just another example of why I continue to use SWAN time and time again, as they always send professionals similar to Leo who do an outstanding job!-Terry

Bryan Wingert

3 years ago

Chris replaced an aging gate valve on our water main with a ball valve. The work was done well, the area left squeaky clean, and Chris was very knowledgeable. He even answered a couple of questions unrelated to the project, including how to do a backflow valve repair myself. Only knock against Swan is that their price for the work was about double what others quoted, even with the member discount. I will have to think twice about having them come out for small jobs in the future.

Andrea Woodruff

8 years ago

I called Swan Heating and Air of Denver for help with a toilet that wasn't working properly. Drilon arrived on time, kept my home/work area clean, and explained what he was doing. Service was professional, efficient and affordable. Would use again and would recommend to others:-).

Tom Street

7 years ago

Tyler diagnosed the problem with our hot water heater in just a few minutes and gave us a brief description of the inspections and maintenance we could do ourselves. Very good value. We will continue to use Swan in the future.

Jeremy Rivera

4 years ago

Couldn't be more impressed by plumber/Plumbing company. We had Swan out to inspect a couple of our drains due to a recent odor. Instead of pushing his services on us, he gave us some helpful advice on how to possibly eradicate the problem without snaking the lines, since there wasn't any visible clogs. He told us to call Swan back if the problem continued which we will absolutely do. In a time where you never knwoo what you're going to get and trust is hard to come by, Swan has helped to renew my hope in calling on a local service company. It goes a long way. Thanks Ron!

Gibson Athletic

2 years ago

John Miller was on time, professional and great at explaining costs and services provided. This isn’t the first time I’ve used Swan and won’t be my last. Great job! Thanks.

Steven Mondragon

3 years ago

Drilon Doda was a great technician! He quickly diagnosed the problem with my A/C unit, helped me understand what needed to be done, and was very courteous. He wore slip-on covers over his boots each time he entered my home, and gave expert advice on how to maintain my system for years to come. Also, he was able to quickly book a follow-up for some additional work needed to be done on my A/C unit from a service technician. I highly recommend SWAN, and especially Drilon.

Chris Kellum

3 years ago

Jon from Swan came to give me a quote on replacing my 100 foot sewer line. It was the most competitive quote I got while still being reasonable. The work was completed quickly and efficiently and I only have good things to say about Swan!

Chris Wyatt

10 months ago

Leo was on time and as always did an excellent job. He explains everything and shows photos of his work. Leo is why I call Swan.

Kimberly Najera

4 years ago

I called swan plumbing and heating thinking that my toilet was backed up and it just happened that the handle was broken and Ron came out to fix it. He was on time and very efficient with the job. I would recommend this company to anyone that needs plumbing or heating work done.

Michelle Mendenhall

a year ago

Jeremi who was the tech was awesome and very professional! He got my AC unit back to working in no time. Very thankful to have AC again during this hot summer weather! Thank you!!

Susan Eckart

4 years ago

Chris H. Installed my new Hot water heater 10-15-18. He was great to talk with and he was finished in an hour and fifteen minutes. Wow, great service!! I need a paper copy of my receipt mailed to me and Gene said he would.

Glenn Good

a year ago

Shane was outstanding! Arrived on time, walked me through everything he did and why, and was efficient with time. Highly recommend him and Swan.

C M

3 years ago

Jon was great explaining the condition of my cast iron pipes and what we should do to maintain them. So glad that Swan offers scoping with the hydrojetting. It gives me a peace of mind being able to see the condition of the pipes. Thank you for being through with the job.

Ashley Reid

5 years ago

John was very professional! He took time to clearly explain to me the issues and all possible options. He didn't pressure me to make a snap decision or purchase. I would highly recommend Swan, and will use them in the future. Thank you John!

Susanne Cornado

4 years ago

I appreciate the prompt and courteous service that I received from Ron today. He was right on time, clear with my service options and cleaned up the area really nicely when he was done. He also gave me some great advice on other concerns that I had around the house. Great service, I will use them again.

Suzannah Heffernan

7 years ago

I could not have asked for a nicer technician to come to my home and spend 2 hours servicing and cleaning my HVAC unit. Zane was professional, friendly and patient with all my questions. He was thorough and I watched him meticulously clean all of the equipment. Fantastic service! I'll be a return customer for sure!

Elizabeth Yarnell

10 months ago

Tyler of Swan Heating is always prompt, respectful, and attentive to our h-vac maintenance. Detlef did a beautiful job installing our new water filter.

Christi Young

5 years ago

Detlef did a fantastic job today replacing our large AC unit and ensuring the new unit worked well with our existing furnace. Derlef was very professional, knowledgeable, good natured, and demonstrated a great work ethic. He patiently answered all of our questions, worked tirelessly on each of the aspects of the installation, and took great care to protect our floors, leaving the work areas spotless. We were very pleased with his service and will recommend him to others.

Steve R.

2 years ago

SWAN and it's employees, have time and again, proven to be timely, professional, and efficient. Recently my HVAC reached the end of it's lifespan, and I needed a complete system replacement. Jon wad able to acquire and schedule the replacement for the very next day. Oliver was able to complete the entire removal and disposal of the old HVAC, and the installation and testing of the new, and silent running, system in a single day. Thank you SWAN.

Gina Richman

4 years ago

Ron was very professional and informative. He took different steps to approach the toilet issue. He wasn’t rushing and he took the time to make sure everything was working properly before he left. I am very happy with the results and I would recommend Ron to anyone.

tim dreiling

11 months ago

Chris was very professional, did the repair in timely manner. He was great to deal with! i would recommend.-T

E Joseph

6 years ago

Jon came out after I called the company for a second opinion on a potential sewer pipe repair. I was very impressed with how precise he was in locating the exact spot underground where the issue was. I also now know EXACTLY where our iron pipe ends and clay pipe begins. Another company had previously come out and told us our pipe needed to be repaired in 2 places....one of which would involve digging through the basement floor. Watching with Jon as the camera went through the pipe, I saw the camera go under water in that spot under the house. Jon explained that it was just a tiny flat spot in the pipe and did not need to be repaired. I told him the previous guy said the bottom of the pipe was rotted out under the house and asked Jon if he was absolutely sure the pipe was really OK there. He told me he checked that spot under the house several times just to make sure there wasn't something he was missing and assured me it was nothing more than a tiny flat spot. Jon spent nearly 3 hours here figuring out exactly what needed to be done and making sure I understood it all. He also seemed to have all the patience n the world with any questions I had. This will definitely be my go-to company for any future plumbing issues.

Tim Grisham

10 months ago

Jon let me know when he was coming, came on time, and completed the work timely and at a very reasonable cost. Very thorough and professional.

Blake Wilson

2 years ago

Had the crew come in to fix a leaky sink for one of our tenants. Chris and Spenser were on time, professional, and delivered excellent service. Would absolutely recommend hiring them again.

Justin Fogle

3 years ago

Jeremi did a great job with our plumbing needs including giving advice. He was very good in giving both ideal and cost effective ideas for some possible projects I had in mind.

Tom Crowe

3 years ago

Leo was very thorough and meticulous. Reviewed entire system, showed me pictures of the reading and the components he checked.I would easily recommend Swan Plumbing and Heating as well as Leo to maintain my family members systems .

Cynthia Pesantez

2 years ago

This is a top notch team. They hear my concerns, explain everything, are open to my suggestions, and do good quality work. They’re prompt, polite, honest, and impeccably clean. Every technician brings his personality and expertise, and they are all friendly and responsive.

mike stewart

3 years ago

John was great! Fair price, fast, efficient, professional, friendly, and I'd use Swan again or recommend to anyone that asks.
Thanks Swan plumbing n Heating and John for your help!

Daryld Robinson

8 years ago

The following three Technicians Chris H, and Walt and Wally Z. are awesome. They came into my house and installed our furnace, AC and tank less water heater. They were professional, courteous and polite while conducting the installs. These gentlemen are welcomed in my house, as they went out of their way to ensure our SWAN experience was top notched. Thank you.

Eric Durland

4 years ago

Jon not only arrived right on time, but was a wealth of information regarding not just the leaky faucet that needed repair, but with all sorts of other issues that come with a 100 year old house. He did a good job; left us with estimates and will be getting back to us with additional answers.

Stacie Leigh Amaya

2 years ago

My furnace went out last week. What a huge stress! OMG!So, I had a guy from SWAN come out because it is a company with hugely positive ratings. I had already opened up the unit, including the electrical panel before the guy got there. When he arrived, he did not bring any tools or equipment in with him. The only thing he had was a binder with pricing lists in it. He looked at the unit with only his eyes (didn’t even bother to take out a multimeter or anything) for a total of maybe 30 seconds before proclaiming that it needed to be replaced. I had considered this possibility before he came out and had researched some pricing for a replacement unit. Of the multiple hits I looked at, I understood that my costs with install should be less than $3000 for a mobile home furnace. The guy told me it was going to be roughly $7000. He then ticked off all the potential problems for what could be wrong with the system while making it clear he would be doing zero diagnostic work. While he was perfectly polite, he was very pushy with the sales. When I balked at the price he quoted me he made up some bogus lie about how difficult mobile home furnaces were. He then pushed hard and heavy on the sales tactic trying to sell me a loan. When I made it clear that I was not going to agree to a $7000 debt on the spot without at least doing some further research, getting a second opinion, and checking with my bank on loan rates – only then did he start offering lower priced options. “Well, we could do a deep clean. A lot of times the dust will clog up the system and cause it to stop functioning – that will be $700. If that doesn’t work we can also look at replacing your computer control board – that will be $900. But, there is no guarantee that those will work. Plus with a unit this old, you probably have cracks in the barrel, and that is a real safety hazard.”I recognized this immediately as predatory sales tactics. Unwilling to do a diagnostic check, selling me the most expensive (and largely overpriced) option first, aggressively pushing in-house loan options (with 10% interest), and using scare tactics as a manipulation maneuver.I politely dismissed him and told him that I really needed to check with my own bank on a better loan rate. He left and I immediately hopped on YouTube and started watching how-to videos related to my specific furnace. In summary, it took me five days, a LOT of stress, much trial and error and some scraped up hands, but I fixed my own furnace. I did the deep clean, I inspected for barrel cracks, and I replaced 5 parts (ignitor, pressure switch, inducer motor, control board and thermostat). I have a fully functioning furnace. In addition to the time and stress, it only cost me $250. The computer control board that he wanted to charge me $900 for only cost $82 and took me 30 minutes to install. That is like 12 times the cost of the part. That is such a damn scam!

Luke Vesely

7 years ago

Service Tech Jeremi was excellent, timely, and went above and beyond. Fixed some issues on my water heater that another company improperly installed, unclogged a bathroom sink, performed furnace tune up, and gave me an estimate on some pipe work. Jeremi was professional the whole time, and his work speaks highly of the Swan team!

Kari Tewalt

2 years ago

John was extremely professional and knows his stuff! It's a big investment to purchase new AC & furnace units, and he gave me all the info I need to make a decision. I learned a lot from his visit today.

Melena Aragon

a year ago

I had a great experience with Swan they are very professional staff.. from the scheduling to the service..My drain issue was fix quickly and professionally. I will always call Swan.

Tracy Bauknecht

11 months ago

We have been using Swan for several years. They continue to be a top notch company. Blake was pleasant and knowledgeable. Love Swan.Tracy

Jim Garguilo

11 months ago

I am very pleased with the service level provided by Swan Plumbing, Heating and Air, Inc. I had a water leak when ever I turned on my guest bathroom shower on the second floor that would pool water in the basement furnace room.Detlef and his crew did outstanding work in repairing the drain pipe that was causing the leak. It was not easy to repair the drain pipe leak because there was no access to make the repair without removing the furnace return duct work. Detlef made a new duct return which was much better than the one removed and added more free space in the furnace room. All crew members observed Coronavirus public health rules, and left my home clean.I would highly recommend “Swan” to anyone that cares about quality work and reasonablprices.

Robert Sedar

10 months ago

Tyler was very professional and took the time to explain what he was doing while performed the furnace and hot water heater maintenance. He made several suggestions to issues with the plumbing concerning the water heater and water pressure control.

Rick Swan

a year ago

On time appt. John was professional, efficient and answered all questions. No attempt to add additional services. After cleaning compresser and replacing filter system checked out fine. Would use them again in future. Same last name but I am not related to the company.

Beverly Leger

5 years ago

Everyone was professional and great! Jeremy did a great job and let me know my options. Did a great job cleaning the drain, even though it had major clogs. Clean and professional. Bravo! Would recommend this company to my friends

Frank Butz

5 years ago

Spencer was fantastic! He was able to fix my issue with my thermostat and explained to me what was going on throughout the process. He was very kind and professional. I will definitely use him, and Swan Plumbing, Heating & Air in the future! Thanks Spencer.

RJ

10 months ago

Performed annual maintenance on my tankless water heater. Always friendly, professional, and efficient. Leaves my all nice and clean.

Lili Armstrong

3 years ago

I've been a customer for years, but SWAN really went the extra mile when I had a kitchen plumbing disaster. Jeremi arrived quickly and was able to get everything not only fixed but working better than ever. Thank you! I'll be a lifetime customer!

Awareness Alert

3 years ago

Jeremiah was delightful and considerate. He covered his snowy shoes with booties so our floors remained clean. He was respectful and thoughtful in his work. I would highly recommend him for any qualified job.

Kathy Skufca

4 years ago

Excellent service from Swan Plumbing, Heating and Air! Chris Hoffman the technician provided excellent service and was very professional. He was courteous and knowledgeable when answering all of my questions. Thank you for your professionalism!

Jon Botkin

4 years ago

Jon the service tech is clearly a professional and does his job well but things did not go well between us and the company and we cancelled our membership after one visit from Jon just to have our system inspected and turned on:Jon inspection system and found it was in very poor condition and needed extensive/expensive repairs, or to just be replaced, I told him we would probably replace but it was very expensive so we needed time to sort finances.Jon left a few voicemails asking if I wanted to buy a new system over the next week (approx 35k, two full systems, big house).A week later it got sweltering hot and our toddlers couldn’t sleep, so we needed help quickly, so I called to get full repairs done as quickly as possible.I talked to Gary. He told me Jon was out of office until the following Monday so nothing could be done because only Jon could give estimate of repairs. I said “you’re all on iPads and networked so can’t you just have a service tech use Jon’s notes to give an estimate?” No. Also I asked Gary to check if a blower motor was in stock because Jon had told me one of mine was broken. He said he didn’t want to order it because the estimate hadn’t been done. I said just check if you have it so I know what kind of wait I’m in for. Gary refused to check.Gary told me Jon would call me first thing Monday morning with the estimate and that Tuesday he was fairly certain repairs could be done. Fine.Monday comes, Gary calls and leaves no message. I call back twice to get him to answer. Mid morning he tells me Jon is in hospital. (Sorry to hear, don’t want to be insensitive, Jon seems very nice) and he may get back to me tomorrow. It’s been in the 90s over the weekend and my wife and kids can’t sleep. I asked Gary to have another tech check Jon’s notes and give estimate. He said he can’t do that. I asked Gary to have another tech come today and give estimate. He said he can’t because it’s short notice.Gary seemed put out that I would be pushy considering Jon’s condition. I hope Jon is ok but Gary seemed uninterested in helping us with our situation and made it seem as though Swan didn’t need us. Gary has known our situation for five days and hasn’t attempted to help us, and frankly has been rude. Full disclosure I have been somewhat pushy because of the circumstances but definitely not rude.Two stars is fair, the customer service is lacking. The company clearly does well and doesn’t mind losing a few customers when things become inconvenient. Or at least Gary doesn’t mind. I canceled our membership though they kept our initial fee. All that was done was Jon’s initial visit. I’m very hot and very frustrated.My guess is your experience will probably be fine with this company and that my situation is an outlier, but I’m sick of being treated poorly by customer service so this putting this online seems appropriate. If Swan heating and air reads this then the takeaway should be that Gary lost you a customer with a house that has two heating cooling systems that need fully refurbished. A few thousand I imagine. Too bad.

Karen Davis

6 years ago

I had a tune up done on my furnace and I was very pleased with Spencer's work. Spencer was thorough when going over the check list, he answered all my questions, and he was on time. I will definitely use Swan again!!!

Maureen OFallon

3 years ago

Jed Foster from Swan Plumbing, heating & air conditioning did a very thorough, professional annual evaluation of my AC unit. I was very pleased. He answered my questions and was very knowledgeable.

Jon Saari

7 years ago

Had basic AC tune-up for $29. Technician Adam V was great. My system was running well so no major work was needed. Adam did some basic cleaning, was very knowledgeable, and gave me tips on energy efficiency. He didn't try to sell me anything I didn't need.

Chris Paredes

2 years ago

I am a member of the annual service plan and Leo stopped by to shut down my evaporative cooler and check on my water heater. Leo explained everything to me and answered my questions. He's good at his job and the service was quick.

Richard Gilbert

7 years ago

New to area and this was first experience with Swan Plumbing and Heating. Learned about Swan through local advertising coupon received in the mail. Called for an appointment to repair leaking humidifier and have furnaces serviced. While not an emergency, the contact at Swan professionally handled my call and scheduled an appointment the next day convenient for me.The service person was Tyler. I was impressed that he was considerate and made sure he had covers for his boots before entering my house. Upon inspection of my furnace and humidifier, he determined that it had not been correctly wired upon installation 12 months earlier by another contractor. He prepared an estimate, rewired humidistats, reprogrammed the thermostat, serviced my furnaces all in a most professional and competent fashion. Clearly Tyler was well trained and up to date on the latest technology.I immediately became a preferred customer and signed up for the Swan Program.I can recommend Swan without reservation.Second visit by Tyler to routine service air conditioning. Very thorough. Also asked him to hook up outside temp sensor on my new Trane system. Tyler did the research and determined we could get data online through thermostat rather than run the costly wire sensors. Saved me money and more efficient solution. Tyler is a very bright, solution oriented technician. Another outstanding service call.

Wendy Tullar

4 years ago

Ron just left my house and literally saved my day! I had another company out here earlier who put a camera down the sewer main and said they would not be able to snake it, that it would need to be jetted. Right away Ron knew that wasn't the best course action and worked to release the blockage wiyh the snake. Ron was kind, professional, knowledgeable and worked quickly. He also cleaned up behind himself which I really appreciated!! I will definitely be a return customer.

dan carlson

5 years ago

Ron was fantastic. Very professional, informative, thorough, and just an all around nice guy! We will definitely use Swan again if we need sewer line service.

Tracey Wagner

5 years ago

They really stand by their work!!! I spent a little over $6000 to re-pipe our entire home and some drain lines. I had a small problem with the drains after and they came out and they rectified the situation with-out cost to me even though my problem really had nothing to do with the work they did in the first place. Detlef left my property nice and clean and even used a very refreshing smell after he cleaned up. Great company and great people!!! I really appreciate all of your employees and management!!!!

Denis Chon

2 years ago

Jon was good because he was able to explain why a sump pump would NOT work for me. He was ethical and described where the limits of his service would apply, and when I would need another type of consultation (like an engineer).I have an ongoing problem with my basement flooding when something goes wrong filling the complex pool next door. Jon explained that a sump pump is meant to deal with water coming from underground (not coming in through walls).He also referred me to water sensors that might help with this particular problem.

Rick Mann

3 years ago

On time ready to work, did a great job and cleaned up after themselves. They even replaced an inferior valve at no extra charge with a good one. What more can I say, they were great. i would recommend them to anyone.

Joe Giampietro

5 years ago

I don't write reviews but had to for this company. I am selling my house and needed to have the a/c and heating systems cleaned and serviced for the new buyer. Walter my tech showed up on time and spent 3 hours going through the units. He even did a small pvc pipe repair for no up charge. He said the unit were working great and no repairs were needed. The quoted price of $22 per unit inspection was all I paid. No added fees. What a great and honest company.

Sue Muthart

2 years ago

TJ and Jared were awesome. Punctual, professional, and friendly. I will continue to use and recommend Swan! I've had nothing but good experiences with them!

Calvin Rutter

3 years ago

Shane is the nicest and most knowledgeable technician I have met. He explained the why's and how's of everything in a very professional way. He even left my house cleaner than he found it! Request Shane when you call Swan.

Shannon Mercer

3 years ago

The employees are great to work with they went above and beyond to make sure my plumbing needs were meet. The employees are very professional and friendly. Everyone did a great job with the work provided and explaining everything.i would definitely recommend them and will use them again in the future.

Jeremy Pape

5 years ago

Jon was honest, fair, and sooo helpful. We had to shut our water off to prevent further leaks, Jon came the same day I called him and he gave me a full consultation of the best practices for us to move forward. Some people will want to save a buck and go the white van route but Jon and his team get things done right, and warranty their work for 10 years! Not only that but Jon sent of a technician that same day to cap off all of the broken lines so we can have water to our house while their team works on the broken lines. I can't say enough great things about Jon and Swan. HIGHLY recommend!

Jillian Baumer

4 years ago

Jon was a very great service man. He was on time within the window provided and fixed my problem quickly and let me know what to do in the future to avoid any other mishaps. He was more than fair considering the time and effort he put into my disposal and gave my the best solution.Thanks jon!

Josh

2 years ago

John Waters was professional, kind, and very knowledgeable. He was able to quickly troubleshoot the problem, explain it, and offered solutions and recommendations. Will definitely use Swan again in the future!

Scott Doughty

2 years ago

Jeremy came out and jetted out the pipe that Afford-a -rooter could not clean. Afford-a-rooter never showed up for the follow up visit (never use them, I will not again). Jeremy cleaned out the clog and left the area as clean as he found it. Give that boy a raise!I have found my go to plumbing service with Swan.

Debbie Moore

a year ago

Jeremi was awesome! He explained everything done in a way I could understand. Very professional and knowledgeable. I would highly recommend Swan!

Jim Farrell

4 years ago

I called Swan to unclog a shower drain. The Swan service tech who came out told me that the line plug was due to deterioration of the cast iron pipe. He scheduled someone else from Swan to come out and give me a price on removing the toilet, ripping up the floor, and replacing the pipe. I cancelled that appointment. I called another company. That company came out, unclogged the drain in 20 minutes pulling out a mass of hair. No pipe deterioration was evident.

Judy Park

4 years ago

Excellent service knowledgeable, polite, efficient, really exceptional. Jon was incredible in his persistence to find the leak and was right on. His cuts were exactly in the right place and no bigger than needed. I would ask only for Jon if I needed help again.

Daisy Beck

4 years ago

Moe diagnosed the problem with my air conditioner. He did a excellent job in explaining the problem. He gave me options on what I could do at this point. He is very knowledgeable. He is indeed a valuable employee. I signed up for the Club Membership plan. The next time I need service I will ask for him. HE GETS A 5 STAR RATING FROM ME!!!

Donald Wilaby

2 years ago

Tyler was thorough in investigating and repairing my air conditioning problem. He explained causes in detail and installed necessary parts to correct the problem. He also explained ways I could clean outside unit to sustain unit efficiency.

Jeff H

7 years ago

Drilon analyzed the furnace problem, then after discussing my situation and different options he recommended a new elevated furnace and an overhaul and certification of the A/C system. Jordan arrived a couple hours later with the furnace and did a fantastic job on everything. An electrician came the next day to verify that all the electrical was done properly. I'm pleased.

Kristina Winfrey

2 years ago

Technician was friendly, knowledgeable, well prepared and efficient. He was kind enough to be as quiet as possible, allowing my kids to sleep. Would absolutely recommend for heating, A/C and hot water heater needs.

Wil Herren

2 years ago

Quick response and timely appointment to replace a broken sump pump. Tech rushed to the supplier to get the new one before they closed on a Saturday which was much appreciated. Very professional and courteous - highly recommended.

Titox 3.14

5 months ago

Great heating repair job on a very cold day! Thanks Tyler Mautz!

Hugh Miles

6 years ago

Douglas (Detlef) was at my home this morning to do maintenance on my main sewer line. He did everything right. He was friendly, polite, and very knowledgeable about my sewer line condition. He states the facts as his trained eye can see them.Thank you Swan for having excellent representatives such as Douglas.Thanks,Hugh

Rene Harding

a year ago

Shane was so friendly and knowledgeable. He even carried things I needed in the basement for me as he went to the furnace room. He has helped us before and always remembers us.

MaryJo Urbaitis

4 years ago

Kris was here promptly at 9 am. He introduced himself and did a thorough inspection of the air conditioner at the furnace and the fan outside. He was very pleasant and explained all that he did in the inspection. Everything was fine. I would recommend him to service your furnace and air conditioner.

karen kozyra

8 years ago

Walt and Wally Z installed my new furnace/air conditioner. They are a father/son team and did a TERRIFIC job for me! They were professional, neat, thorough, and answered all my questions. They were the first repair people I have ever left in my home unsupervised while I went to work....and I felt 100% comfortable doing so. I snowed several times during their 2 days at my home....and they even shoveled my driveway and sidewalk :). Thank you Walt and Wally!

Marta Nieburg

4 years ago

See review below for first appointment on same issue. The next day the HVAC expert team arrived and concurred it was the AC. But could not tell us what the problem was. At the very least it would require a complete tear down of the AC to determine problem (an all day job). At the other end of the spectrum it would require a new AC and while we are at it we should also buy a new furnace (even though there was no problem with the furnace – just 15 yrs old). The 3 quotes ranged from $1654 (with no guarantee they could locate the problem) to $11,395 for new AC and Furnace…oh and they would throw in a new water heat as well. Short ending-had to get a 2nd opinion and it took 1 hour and about $100 and AC has been running fine with no leakage. SWAN looks very professional and very polite and customer service oriented people but I just couldn’t handle the sales job on this one issue.We are having a crisis situation at our with a leak from unknown source and soaked carpet. Restoration folks said it was most likely the AC leaking. We called several plumbing companies who failed to return calls even hours later. When I called SWAN, Melissa answered immediately and was very helpful. She had a truck here with Jon Miller in an hour. Jon determined it was not our H2O heater and made arrangements for an HVAC person to come first thing tomorrow morning! He was very nice, but his expertise was in plumbing….at least we could determine it was not the water heater….would have been a 5 star if they had sent an HVAC guy the first time. However, this was not Jon’s fault!

Marcos Martinez

2 years ago

Despite a scheduling conflict, I found SWAN to be incredibly professional, courteous and accommodating. They replaced my 20 year old furnace and did an outstanding job. I highly recommend!

Graham Sorkin

2 years ago

Leo was excellent. On time, very helpful and very professional. I also appreciated that he helped explain everything that was funky with my system without trying to oversell me on replacing everything at once. Thanks Leo!

Fran B

a year ago

Shane is a FANTASTIC service provider. He takes time to explain every working part of the furnace and all the safety features. Thanks, Shane, for your time and effort!

Karen Otero

6 months ago

Shanejust serviced the water heater and furnace. He checked everything out and cleaned the electronic filters. He was on time and respectful. Very courteous and left the area clesn. So glad I have the maintence pkg.They notified me it was time to have the equipment maintence done. One less thing for me to keep track of.This was posted a year ago or so: They replaced our heater and our thermostat. I phoned because it was heating above the temperature it was set at. Their response was very timely. Arriving as promised within a couple hours. Tyler wore his mask & gloves and practiced safe distancing. He explained the thermostat settings to me respectfully. He checked out the furnace to make sure there wasn't anything wrong even though it was obviously user error.Efficient, thorough, respectful, knowledge, good follow up after installation

Karen Bogan

5 years ago

We had a water leak in our Master Closet from our Shower. Chris located the leak within a few minutes. It took Chris less than an hour to locate and fix the leak. He talked his way through the entire process which made me feel very comfortable, was polite and would definitely contact this company again if I ever had a plumbing issue.

Grant Colvin

a year ago

Jake D. was great. He made space for a next-day appointment and figured it all out quickly. Good stuff, certainly recommend.

Leigh Zwigart

7 years ago

Chris was great! He was courteous and professional. He explained everything to me from the estimate, what to expect, and to completion of the job, which he did in a timely manner. Next time I need a plumber, I'll be calling Chris at Swan. Thank you!

jeff kendall

2 years ago

These guys are really good and don’t play games. The default fix for them IS NOT a band aid fix like we had with other companies. They articulate current needs, prevention of further costs and help with long term planning for larger tasks. I’d highly recommend them... Just not on days that we might need their expertise!

Sam Arnold

5 years ago

Same day service new gas water heater & gas furnace at a great price.Outstanding service. TJ was very courteous and explained with video how to self service with filter and new thermostat. Video of my cracked heat exchanger and data on my defective furnace model to compare validated the need to replace. Replaced older water heater 2 years over warranty date before it goes out over the holidays with guests staying. Would highly recommend Swan because they are great to work with, clean, neat & honest.Pleasure working with a locally owed family business well over the scammers & big box stores.

Donna W Gustafson

4 years ago

Greetings, I call Swan Heating & spoke with Gary. I needed an industrial snake for a clogged kitchen sink pipe out 20 feet. Gary was able to called back & Ron Griego was able to get to me for same day help. We had a bigger problem. Then, Jon Miller came & evaluated the pipes. The customer service from Swan's Gary, Ron, & Jon was more than expected. They gave us information to assist me in house pipe maintenance. Happy trails

Katherine Dyke

6 years ago

They called to squeeze me in earlier for an appointment which really frees up my Friday. Chris came right on time and promptly resolved my issues (it made me feel silly that it was so simple). Very courteous and warm to my canine companions. Great experience.

Michelle Hetterscheidt

5 years ago

Ron, did a fabulous job. He was here early then the estimated time and walked time through everything. He fixed the problem and gave me tips to help it. He also cleaned up after himself! Great service!

Malaina Frazier

2 years ago

This company installed a new HVAC system for me, and have done a few other plumbing and maintenance tasks since. They are prompt, professional, the work is well done, and beyond that, every person I've ever worked with in this company has been so incredibly nice.

Hoda Khattab

11 months ago

Shane did an excellent job explaining everything he was working on. I would definitely recommend him and Swan.

Jared Stanley

5 years ago

Gary was prompt to respond and sent out an army. Drilon was honest and knowledgeable. I am blown away at what this company accomplished in less than two days. The workers were also very down to earth yet clean, well spoken and respectable.

Jessica Monda

a year ago

Jon was very kind, informative, and patient with all my questions. I appreciate that he understood my situation and gave me great insight. Will work with him again!

John Abramson

3 years ago

Chris early, assessed the situation and solve the gas line problem and was on his way. He was very positive and helpful. I will use Swan for any plumbing or HVAC problems in the future.

Sara Grady

6 years ago

During a time that all heating and air companies are overly busy, Swan was able to meet our needs. From my first call, meeting the technician who told me the problem and the crew who installed our new furnace and air conditioner I felt like Swan cared that we were in sweltering heat with two small children. The first technician said we would have air conditioning by end of the following day. Jerry was at our house within an hour of us approving the work. While waiting, the first technician began the tear out of the old furnace. Jerry communicated to keep me informed on what was happening. Arthur E. came by to check on the electrical needs for our new system. He communicated when he found things that had to be changed and got the job done very quickly. Jeison showed up late in the day to help complete our install that night. Both Jerry and Jeison worked past normal business hours to ensure we were comfortable, as soon as possible. I am beyond impressed with their service and will certainly use them again (although I hope it isn't for a long time).

Ruth Ann Smith

6 years ago

We were very pleased with Swan Plumbing's quick response to our need to have our basement drain cleared. Detlef was very courteous and easy to talk to, and was careful not to bring snow or mud into our home. We would recommend Swan Plumbing to anyone needing their services.

Luke B

2 years ago

Just wanted to leave a review for Jeremi Arellanez at Swan. We were worried when our furnace went out right before the cold weather, and frankly it's a situation where less honest companies could take advantage. The parts and labor were reasonable, Jeremi drove across town to get the part, and everything was up and running quickly.Thanks again

Terry Manassee

3 months ago

Gave options from the least expensive to more expensive and I choose what I wanted to do about the problem.

Warren Knepper

4 years ago

A Swan technician (Moe) was able to come out within 20 minutes of my phone call on a Friday and was promptly on time to do some diagnostic evaluation on my 20 year old gas furnace. He was extremely thorough and especially communicative about my problem. He began by showing me a close to failing igniter, suspected the computer board was bad, and then began to do a comprehensive cleaning of the furnace parts which was very dirty. As he was doing this cleaning he discovered that the heat exchanger might not be sealed, was rusted and could be a CO2 problem. He projected that the furnace wouldn't last much longer than a year. At that point, the cleaning was estimated at around $600, the igniter around $200 and the board around $900. I had no choice but to get a new furnace installed. Besides being 20 years old, I already had committed to the $600 cleaning. Kris was able to promptly come to install the new furnace on Monday. They are always extremely punctual, polite, communicative and neat workers. Kris worked the whole day on the install and had to come back the next day to finish up. His supervisor checked his work and instructed me about how the new thermostat worked. The only reason I did not give the company a 5 star rating was the price of the furnace and installation. I believe that the price for the 80,000 btu Amana furnace was on the high side. I was given a discount by signing up for their club membership (which can be declined after 1 month). When I questioned the price, I was told that they may charge more, but they also provide high quality service and don't cut corners. As regards their service and skills, I have no doubt they did a great job. At this point, the unit appears to be working just fine. I had no concerns about their workmanship. I would use them again, but I would also get quotes from some other companies to compare prices before I committed to Swan.

Clint Berry

a year ago

Chris Hoffman was very friendly, knowledgeable and timely with the work required. Cannot recommend Swan Plumbing and Chris highly enough.

Chris Epp

6 years ago

Tyler was great, really informative and gave me some instruction on maintaining my AC system. He didn't try to sell me anything I didn't need and gave me the heads up on some work that I should do in the future to keep the system running optimally. I will definitely be calling Swan in the future.

Mimi Crisenberry

5 years ago

We had a clogged drain in our shower as well as our boiler serviced the same day. Both guys came out within an hour of each other and were very courteous, professional, and took care of what we needed. When calling the company I was shocked at how low their prices were and thought they were going to upsell us when they got here. But instead I got a text when they were heading my way (which was right on time), with the picture of the service person coming, and then when they got here they said it would cost the amount quoted and went right to work. Plus they came all the way from Arvada to South Parker to see me for two inexpensive services! I was floored. Way more professional from start to finish with this company, and for so much less than any other company I have dealt with before. Highly recommend!

leanne skinkle

11 months ago

The whole Swan team are fantastic! Ricardo came this week and as usual I was so happy with the service.

Thomas Burns

a year ago

High praise for Detlef and his assistant. They did a beautiful job and were meticulous and thorough. I'm glad I chose Swan to do this job.

Daniel O'Connor

3 years ago

This is long overdue, but I ran across his business card and do recall what a Rock Star Jeremi was.He was able to efficiently and effectively identify what our problem was (a dirty sensor) and fixed it on the spot. He was able to educate us about our entire system while he was at it, and what exactly he was doing.We'd owned our home for a year before Jeremi's help, and unfortunately had used the competitors with the orange trucks that are always parked around the city (it's also the name of a golf course off 32nd and I70....but anyway). The orange-truck company I'm referencing is a total rip and came out 3+ times before finally correctly identifying the issue (and charging us an arm and leg each time before).Swan was on-time and readily available, informative when on-site, reasonably-priced, and we wish we'd found them (and Jeremi!) sooner.

Gabriel Wendel

2 years ago

My tech Darwin was great! He found out the issue within 2 min and had it working perfectly. They kept me updated with when they were coming , and everything went really well. Thank you

Tom Olson

2 months ago

Called and emailed about water in my basement. Never got a response from them.

Nancy Richter

3 years ago

I went with this company mainly because I wanted someone who knew what they were doing and also because the work is guaranteed. I have liked the people who have come to my home because they were skilled and knowledgeable with what they were doing, and they had good people skills, too. I feel comfortable having them come by to do work on the various things in my condo.

Walter Robinson

5 years ago

The team at Swan we’re proffessional, and on time. TJ and Ricardo installed my furnace and AC unit and were very knowledgeable and helpful explaining how the system works. Detlef installed my hot water heater and was courteous and professional. Overall the team at Swan was great and I would recommend them to anyone looking for professional plumber/HVAC services.

Allen Vasan

a year ago

Tyler knows his HVAC systems inside out. Our A/C wasn’t working and he came out ahead of schedule, figured out immediately what the problem was and had us up and running in no time. We highly recommend Tyler whenever we need A/C or furnace repairs.

Cletus Nolde

3 years ago

Swan Plumbing, Heating & Air Technician Leo W. arrived much earlier than I expected which was great! Leo has performed annual maintenance on my a/c, furnace, and tankless water heater in the past. He is always very professional and goes out of his way to explain what he is doing and why. Swan Plumbing, Heating and Air is a great company and Leo W. is a great asset to the company.

Kirstin Crites

2 years ago

Zane was extremely helpful with resolving an issue related to my tankless water heater. He solved the problem and gave me helpful feedback and important information. He went above and beyond and I appreciate his help!

Mike Hedensten

8 years ago

Wally was efficient and quick to take care of a very minor problem that was pointed out by the building inspector, installation of locking caps on the coolant ports for the A/C that was installed. The original installation team did not realize these caps needed to be installed according to our city code. A quick phone call to Swan scheduled Wally and Walt to stop by and fix the problem. I took a photo and sent it to the building inspector and we were all set. Thank you for the great and quick service. And yes I would recommend Swan for heating and air. The guys are very professional in what they do.

Tami Willingham

4 years ago

Ron was amazing helping us with our plumbing issue!! Explained everything he was doing and helped guide us through the next steps. An excellent customer experience!! He deserves a pay raise!! 👍🏼

Yvonne bobo

5 years ago

I was very impressesd with Swan and their service especially with tech Drilon Doda he was very courteous and explained eveything in detail to me. He was very willing to answer all my questions and did not try to promtoe things that were not necessary like most companies. I will certainly use Swan again and request him. I'm glad i called thank you

Kristopher Green

4 years ago

I decided to contact this company to inspect and diagnose a fairly common furnace issue based on all of the positive reviews I've read, but upon establishing contact and speaking with a guy named Gary to describe my issue, I was told to contact the original vendor that installed my furnace instead, and that they could not help me. I was told that because my furnace was installed just 4 years ago (in a new build), it shouldn't be having any issues already. I agree, which is why I contacted professionals in the first place but I find it odd that a request for business would be turned down. If this is a business practice, then I believe it would be best to state somewhere on the web site that if furnace is less than X years old, please contact original installation vendor.I understand being referred to the original installers if the issue was determined to be a bigger issue due to how the furnace was installed, but the fact that a diagnostic/maintenance visit couldn't even be scheduled was a bit disheartening.So an FYI to other consumers, I'm sure this company does great work (based on reviews), however I also believe that they either prefer not to service newer furnace installations that they themselves did not install OR they practice some degree of discrimination when choosing who to do business with.I hope that it is the former, and I wish them the best.

Natalia Lopatina

4 years ago

Appointment was scheduled right away. The receptionist would not tell me how much would cost to install a new faucet. The faucet was installed in the bathroom, and I provided/bought the faucet at home depot. Swan Plumbing charged me $308 for 10min job. Replacing the faucet for $308 with no parts included in it. Unethical and rip off company!!!

Ana Barrios

a year ago

The technician Ked did an amazing job. He went above and beyond my expectations, courteous, professional, knowledgeable. I am thankful for this service and will continue to use this company.

Joy Davis

6 years ago

Please acknowledge Detlef, the Service Pro who solved my plumbingissue. He is very knowledgeable, professional, and courteous. Mystop was the end of his day and he treated it like it was his first call.And, much to my surprise and relief, he wore shoe covers to protectmy carpet and flooring. Thanks so much to Swan and Detlef. Joy

Athena Van waardenburg

3 years ago

Jon Miller listened to my comments and issues regarding the terrible rotten intermittent egg smells in my basement. He walked around looking at all the pipes and noticed that the sewer and vent pipes were not closed off. He recommended i close them off to prevent the sewer smells from coming back into the house. He also walked outside to show me where the sewer vent on the roof was very close he air vent.I highly recommend Jon Miller at Swan Plumbing. He was very polite, courteous and respectful. Five stars to Swan Plumbing!

Kyle Williams

3 years ago

We had some drainage issues in our basement. Having used Swam Plumbing in the past I called them right away and they sent out Jeremi Arrellanez. This man went above and beyond. He was on time and fixed the issue right away. I have a broken ankle due to a recent fall and Jeremi even offered to clean up the basement by throwing out some old towels and mopping for me. I can't believe the consistently amazing service Swan Plumbing offers and Jeremi was no exception. Thanks Jeremi!!

Beth Holle

4 years ago

Ron did a great job today. He explained the problem we had and how he would go about fixing it. He went right to work and also explained how to care for our sinks in the future. He told us what to do if the problem persists, too. We appreciate his time at our home.

Charlotte Mahony

4 years ago

Jon was prompt, kind and courteous. He searched high and low for the leak at our house and stayed until he found it. He did not mind my millions of questions and was able to offer fixes to all of our issues at multiple price points!!! Will call again!

Margaret Andert

7 years ago

He is very pleasant and easy to work with. He knows his stuff. One of the sheet metal work had a kink on it. Since we paid a good money to have the whole new system put in, so I asked him we'd like to have it replaced with a new one. He came back the next day and have it done right away. We have another furnace in a condo unit, we would like to have him come back to do the job.

C Tweed

5 years ago

Was NOT looking forward to replacing the original furnace (ancient), but Zane and Adam handled the transition seamlessly. They made a hard job look easy and explained how to operate the new system. They stuck to their estimate (exactly) even though they went above and beyond. A job well done - Much appreciated.

Sc Yarbrough

4 years ago

I was very impressed with the prompt service from Swan Plumbing. Serviceman, Ron, was very courteous and professional and had my drain cleaned in a short time. Totally recommend this company for plumbing issues.
Sharon Yarbrough

Mary Lou Fenili

3 years ago

Our kitchen faucet has given us a number of problems. Twice previously, we have replaced parts in hopes of extending the faucet's life. Last night, the shut off didn't work. We turned off the water supply and sent a message to Swan thru their website. Melissa called us at 7:45 am to inform us of our scheduled appointment this afternoon. We received a text with a picture that informed us Jeremi would arrive within the hour. When he arrived, he put shoe covers on, looked at our situation, gathered his tools, read the directions, and went to work. He removed the old faucet then went to work diligently on a brand of faucet with which he wasn't familiar. Jeremi did a terrific job for us and cleaned up after he was done. Jeremi was very polite and congenial interacting with us. Jeremi has helped us before and we look forward to working with him again.

P. R.

5 years ago

Our sewer line backed up, it was so nasty. We called Swan and they came out that day. Jon, Ron, and Yetlyfe (sp?) all worked tirelessly togther to resolve the issues.Jon was compassionate, professional, patient, and took a conservative approach. As we are on a fixed income, that meant a lot to us. Also, as seniors, we were concerned about being taken advantage of and Jon reassured us through education and his calm, cool demeanor that we were in good hands.You take things like water/sewage for granted and when you are without them it is very challenging. The team worked dilligently to get us back in service.We highly recommend Swan Plumbing and Heating and as our home is nearly 40 years old we will use them in the future as well.Thank you so much!Most sincerely,Frank & Patricia

L Smith

a year ago

Ricardo was very helpful and professional. He explained a lot about my system, which is new to me from my recent home purchase.

Bryan Grengs

2 years ago

Our furnace went out and they were able to install a new one in the same day which was great becuase the high for the day was 7 degrees! They we fast and looks like they did a great quality install.