Nicole Morris

3 weeks ago

They had to redo my entire plumbing system as it was all rotted.. before and after pictures were added. They finished within a day and did an excellent job. Jim Anderson and his team were super friendly and efficient! GREAT work guys. 5 stars.Doug Hammond just installed a water HALO 5 to improve the quality of my home's water.. 5 stars! He did amazing!

Richard Pointer

a month ago

Honestly, we have never had such tremendous service before. Jim did an amazing job from beginning to end. We had a huge water issue with an existing pump that had been installed decades earlier by another company and Jim and his expert crew came and dug 5 1/2' down into the dirt and then dug over underground to find the problem and they devised a creative repair that ultimately will save us thousands of dollars while eliminating our water leakage that was flooding our basement. They worked under very difficult circumstances and still were always smiling and positive and respectful. Just amazing! They completed the whole project in less than 5 hours. We are extremely pleased!!

Ari Cat

3 weeks ago

Talon was great! He did my plumbing for my clothes washer spigot. Professional and personable! Someone you can trust! He is my go-to for plumbing with Heart!Stephen is my go-to electrician from Heart. He is experienced and very professional. He upgraded my switches to smart ones and I am so happy! He did it in less than 30 minutes.I have an HVAC Service maintenance coming in next week and I know I won’t be disappointed!Edited 7/12/2023: I had a new job in my home that had to do with plumbing. Talon is no longer with Heart so I was sent Preston. Preston is great just like their other expert plumbers in the company. He installed my new faucet and my garbage disposal as I got a new sink to go with my new counters. Preston was diligent and was out of my house in no time. Thank you Preston!

Donna Solomon

5 days ago

Ed was amazing from start to finish. Extremely detailed description or the issue and resolution. Had supplies to fix immediately. We have use this company for decades, are members due to incredible response times. Ed was professional, respectful of keeping our home clean. Ed is another rock star of an employee that represents thiscompany so well.The Customer Service staff was able to offer service quickly and kept me up to date on arrival times which save so much time in my day.I will remain a member as it is comforting to know this is our “go to” for plumbing, air and heating along with electrical needs. Also preventive maintenance program as a member is a huge plus.

Jake Jorgenson

2 weeks ago

I've had two services done by Heart in the past two weeks. Both have been fantastic and really well done. Jamie's installation and repair of our swamp cooler was perfect. Corey's installation of our new electrical panel turned out perfect. Very happy with the services as a new homeowner by Heart.

Josh Dalcher

a week ago

I cannot recommend Matt and the team at Heart enough! He was way more thorough than any other company we have worked with before, and their prices were very fair. He gave three options to fix my air conditioner and explained the pros and cons of each choice. Very pleased!!

Valerie Scholten

a week ago

Daryl and Jimmy were great!They did an extensive evaluation of the plumbing and fixed several errors. Jimmy was able to get into my very small crawl space and found a disconnected vent. I was heating and cooling my crawl space! This will save me a lot of money. Daryl identified a simple fix for my shower that another plumber missed. They taught me a lot about my 50 year old house. I definitely recommend them.

Bruce Gordon

2 days ago

These guys are great. I normally would go with a smaller company ( one man band) when it comes to Electrical. However, during the bidding process I realized that I really was not comfortable with the smaller guys. The job I had was more extensive than I realized and I was not going to try to save money on such a critical utility. You get what you pay for and when it comes to a house I do not feel you should cut any corners at all. I have an older home that has been remodeled thus a lot of weird fixes. Greg walked me through some of those yet was not up selling me at all. The guarantee is a plus and I did not have to put any deposit down. Also, I live far out of town and they did not hesitate to help me and communicate when (some time slots changed) he would be there. 5 Stars for sure.

Elijah Roberts

3 weeks ago

It has been said that “word-of-mouth” is one of the best forms of advertising. That being said, a good friend recommended Heart to me when my water heater failed. What an amazing experience! Within a few hours of my call, Master Plumber Doug Hammond showed up at my condo to assess the situation and give me some options. I received three options along with thorough explanations for each and recommendations based on several potential scenarios. Based on the options and recommendations I was quickly able to make an informed decision. Doug returned a few days later (after the new water heater arrived) and removed the defective water heater. Then there was a bit of a delay while we waited for two water damage companies to come and assess any potential microbial damage and send estimates for that repair if necessary. Once that was taken care of, Doug returned and installed the new water heater. The process of removing and replacing the water heater was clean and tidy. The turnaround time on this project was three days, and technically only two days taking into consideration the almost one-week water damage assessment delay. Doug is a consummate professional! He is friendly, courteous, knowledgeable and 100% all about customer service. His work ethic of doing the job right and doing it right the first time is unsurpassed! Throughout the entire process he answered my numerous questions with patience, honesty and an incredible sense of humor! It was an absolute pleasure getting to now Doug and a privilege to have him in my home for this project!I would also like to give a shout out to the numerous Customer Service folks I talked to throughout this project. They were kind, courteous and about getting the job done! As I stated earlier, “word-of-mouth” is one of the best ways to advertise. To that end, I recommended Heart to my neighbor who was having trouble with her water heater. She had the privilege of working with another one of your professionals, Larry Barela. She had called me to relight her pilot and there were complications which prompted the arrival of Larry. Again, another outstanding experience working with him as he assisted my neighbor in removing and replacing her water heater, as well as a couple of other minor things not directly related to the job he was initially called to do!Needless to say, my experience with Heart was OUTSTANDING! You can rest assured that I will be recommending Heart to my friends and neighbors. I wish you all the very best! THANK YOU for the positive and professional service you deliver!!!!Elijah Roberts

Jennifer Sewell

a week ago

Larry helped us with several projects recently. He'd done a whole-house inspection that revealed quite a few issues. He helped me prioritize what work needed to be done, including bringing our water heater up to code and providing the regular maintenance. Our sump pump was dying and he helped with that too. Overall, he explained things so I was able to understand what we were paying for. I appreciate the options he gave us and how efficiently he tackled the jobs.

Leah Knowles

2 months ago

We had several electric upgrade projects completed by Ethan Dinwiddie and the team (Corey Divis, Abraham Valadaz). Service was superb, from the initial consultation with Ethan to project completion. I highly recommend calling Heart the next time you need an Electrician!

Stan Toal

2 months ago

Richard W., Cody O. and crew did a professional job installing our new energy efficient heat pump system. In addition, Joseph R. did a fantastic job with the electrical connections. If you are looking at heat pumps I would endorse Heart, they did a great job for us.

Lauren Moulton

a month ago

Roberto was awesome! He was very knowledgeable and explained to us all of our options for fixing our air conditioner. He was very kind and made sure that we understood what we could do in the future to avoid the same issues. He was able to complete all the fixes in one day and did a great job. Would definitely use again and recommend to others!

Andrea Harrop

a month ago

I used Heart Heating and Cooling, Plumbing & Electric for a gas leak detection and repair. Darryl is AWESOME! He was incredibly thorough in his assessment and methodical in his approach to fix. I had multiple quotes from other companies and their proposed service and resolution did not even come close to the detail and solution that Darryl provided. One company told me they would have to tear through 3 levels of walls! Darryl worked very hard to pinpoint the issue in order to reduce unnecessary damage and cost. He worked quickly and wanted to ensure we were confident that the issue was resolved once he was complete. The Heart team was incredibly responsive and kind. We will be using them again!

Mya Santos

2 months ago

The team at Heart was extremely professional and did a great job. We have an old Victorian house and they were able to install a new furnace, AC, and enlarged our ducts and this was a big project. I’m very impressed how prompt, friendly, knowledgeable and hard working the whole team was. I love their transparency about the plan and did walk through prior to make sure everything was done correctly. Communication and customer service are an A+! I would highly recommend to anyone!

Margo Henderson

a month ago

Ruben was the best technician we’ve ever had, highly recommend for AC/heating repairs. We have used Heart for a few years and overall, we are satisfied. One note, if you have an issue, it is hard to get a hold of management, so just be aware of that. We ended up getting our issue resolved with them (felt like we were overcharged for a service) so we continue to use their services. Would give them an 8/10.

Carol Becker

3 months ago

Tyler Pitts, our technician, was amazing. He was incredibly professional and very thorough in his work. He completed the repairs to our outdoor faucet in good time, and made suggestions for other items in our home that we might consider in the future. He was genuinely kind and considerate and…some would say this isn’t important but for us it was….he asked us for our dogs name and greeted him and petted him on the head every time he re-entered the house. That gave him a gold star 🌟 in our book. Thank you Heart Plumbing and Heating. You have amazing employees!

Mary Wilkerson

a month ago

I needed a few electrical items done as well as replacing a toilet (one of those months when it all breaks!). Heart was recommended by a friend and one reason I went with them was to be able to get several items knocked out that needed work. Corey did my electrical work efficiently and took the time to explain some options for items that weren't even on my list to be done yesterday. The company office was also good about keeping me up to date on where the service people were and arrival times.

LG

a week ago

Heart did a fantastic job installing a new A/C unit and furnace. Adam, Jon, and their team were professional, quick, efficient, and did a great job (in 100 degree heat too!). Very happy with their service and highly recommended them.

Benjamin Ennis

a week ago

Technicians were all amazing, however the scheduling office and customer relations was terrible (spoke with several of the technicians about this and they are just as frustrated as I was about how things are being handled, not just for my project). This was a simple AC install being hooked up to my current duct work and furnace system and then removing my swamp cooler. This started end of June and the project is still not complete… I have missed work 3 times and there has been 5 different appointments. They cancelled day of twice, and showed up 6 hours after the time they called and said they would be here (this was one of the times I had to miss work). I could go on for a while as this has caused so much stress and frustration, but I would just suggest choosing another business at all costs.

Ryan Abella

a month ago

Been a member for a few years now. Their prices are fair and up front, and no matter what they’re fixing at my house I know they’re going to do a good job. The dispatch team is good at making sure someone comes out in a timely manner. And for bigger projects, like an electrical panel replacement for us, they were communicative throughout the permitting and install process.

Duane Meyer

3 days ago

We had Heart Heating, Cooling, Plumbing, and Electric come to our home for an estimate. Dan Czomba came and he explained about what would be needed bring our gas line up be able to meet our needs for the appliances that we will be needed for the future. He gave us a quote and we accepted the quote. Dan Czomba came and did the install. He was very professional and respectful.Throughout the installation if I had any questions he was always happy to answer my questions. He did a very good job! Thank You Dan!!

Heather Reed

a month ago

So grateful for Ruben who fixed our AC last night. He was courteous, professional and clear in his explanations of what was going wrong and why he made the choices he did to fix it.Thanks also to Kevin in dispatch who worked to get this appointment moved up by a full day-- a huge blessing to this mama with a sick (and very overheated) little boy.This is the second major project we've had completed by Heart (the first was the replacement of our furnace. They're our first call whenever anything goes wrong. Grateful for a company we can trust to do the work right the first time for a fair price.

Paul Lameiro

2 months ago

Larry is likely the most professional plumber I've ever dealt with. I think he's a very pleasant individual as well. He was extremely well prepared, perfect planning and presentation of the details and facts. Everything from his tools to his work was neat and well organized. The work he performed was excellent. You won't find better. A+. He is the reason I signed up for the yearly membership.

zac schmidt

2 weeks ago

My experience with Heart Heating and Air has been nothing short of a frustrating nightmare. From the very beginning, they have consistently failed to keep their appointment times, leaving me feeling inconvenienced and disregarded. Moreover, their communication skills have been abysmal, with little to no updates or explanations for the constant rescheduling.To my disbelief, I have been rescheduled over eight times without any consideration for my time and commitments. This level of unprofessionalism is simply unacceptable, and it has severely impacted my trust in their services.I had high hopes when I first engaged with them, but unfortunately, their inability to uphold their promises and lack of respect for their clients' schedules have left me deeply dissatisfied. I strongly advise others to think twice before choosing Heart Heating and Air for their heating and air needs. There are undoubtedly better options out there that value their customers and provide reliable services.

Christiana McCormick

5 months ago

I had a water pipe that was leaking and getting water in my basement. I called HEART, and they sent out a plumber the very next day. The plumber, Darryl, found the tiny hole in the pipe and repaired it quickly. He was kind, professional, punctual, and made sure the work area was clean after repairing the pipe. Great service. I plan to use this business again.

Lonnie Beard

3 weeks ago

Larry was very professional and explained everything that was going on. For it ended up being one thing after another. So we went with a new tank. He put in in the next day. He even offered to get the new tank. He was very clean the whole time could not even tell he was there. He even helped me with other little plumbing problems. Larry was sweet and I appreciate all his help. You have a great employee!

Hector M. Sanchez

a month ago

Ray Wamsley was truly a professional. He inspected the kitchen drain line and informed me that he was going to the store to obtain the necessary parts. He returned and get right to work. His workmanship and work quality were exceptional. When he was finished, I checked the two sites where he worked, he cleaned the areas as if nothing ever happened. I was very happy that the kitchen drain was fixed after a week having to wash dishes/pots/pans outside in the backyard as I was in 1823. Quality work, friendly, professional, and clean. What more can I ask for?

Hollee Pentico

2 months ago

HEART was able to come out on short notice and fix our clogged tub. From the original person who help set up my appointment all the way to Jason Jagger being an outstanding service man was very pleasant! I am pleased with the amount of time and work he did to help make our pipes clear again! We will definitely use HEART again in the future for any needs we have as well as recommend to others!

Barbara Currence

3 months ago

First time using Heart and very impressed. Dispatch very nice kept us informed got us in as we had a home inspection resolution deadline to meet. Then the Master Electrician Corey was very professional, wore booties, very personable. Corey listened to what we had to say and discovered our bad breaker and replaced and conducted a full house safety check so we could get on with our home sale. Great pricing and thankful for veteran discount they offered. Highly recommend! Thank you!

Jb

2 weeks ago

⭐⭐⭐⭐⭐I had the pleasure of working with Larry Barela from Heart-Heating-Cooling-Plumbing-Electric, and I can confidently say that his service exceeded all expectations. From start to finish, Larry displayed the utmost professionalism and knowledge in his field.When I reached out to Heart-Heating-Cooling-Plumbing-Electric about a leaking valve issue, Larry promptly responded and scheduled a visit. Not only did they offer reasonable pricing for their services, but they also replaced the problematic valve with a top-notch 3/4 pros valve that comes with a lifetime warranty—ensuring peace of mind for the future.What impressed me the most was Larry's dedication to providing exceptional service. On top of the valve replacement, he went above and beyond by conducting a comprehensive and complimentary inspection of my sump pump and other pipes. He also made sure that my sprinkler system was functioning correctly, without charging anything extra.During the inspection, Larry's expertise shone through as he identified and addressed potential issues with my home, ensuring everything was in perfect working order. I also appreciated the invaluable insights he shared, providing me with valuable education about my systems.In summary, Larry Barela and the Heart-Heating-Cooling-Plumbing-Electric team are true professionals who go the extra mile for their customers. Their quality workmanship, reasonable pricing, and exceptional customer service make them a top choice for anyone in need of plumbing and electric services. I wholeheartedly recommend Larry and his team to anyone seeking reliable and trustworthy experts. Thank you for the outstanding service!

Shannon hippieshae

a month ago

I will keep this brief as my BBB review spoke volumes to my credit card company who was able to reverse the obvious overcharge. I attempted to speak to the company and had conversations with at least 5 employees, and have emails also. Rather than the company own up to a simple mistake, they double downed and lost a customer, a referral, and my money. Because of the refusal to provide a fair and honest price for the work that was completed, I received a full refund. I hope this helps others proceed with caution.Update: My name is not the one mentioned. My claim to BBB still remains (4/1/22). I also recovered all my money due to your lack of communication. Maybe you have changed things in a year and a half. Based off of your response, I am not willing to chance that again. If I could give a little advice, I would simply remove the comment you made erroneously. Have a good day. My review from BBB is posted here below, I also hate to have to do this, but you leave me little choice.BBB ReviewReview from Shannon C.1 star04/01/2022Where to begin. Never got a receipt for the work. We have multiple emails to company provided addresses with no response. Nicely worded, stronger worded. Nary a bad word. But no receipt and no follow up. We were quoted to remodel 3 outlets. The work actually turned into 2 outlets. The tech made it seem that the remodel designation was for the work he would need to do ( from memory now, as I have no receipt but tech said he needed to pull wires drywall cutting, box swap out possible, moving outlet location and all he ended up needing to do was shorten existing wires, replace plugs and replace existing box to 2, and we did not move any to a new location). No remodel work, we completed all demo needed. The third was phantom and we told the tech to leave it an empty hole, my wife and I replaced and patched later. Quoted price of $825 still charged.You airing out the private issue you have with a non-paying customer you claimed you hated to do makes it much more obvious I made the right decision in getting all $825 I stupidly paid for a simple service. I was also contacted by your company and given the run around so long that the bank refunded me.

Dean Slama Jr

a month ago

We had a great experience bringing Heart into our home. Larry B was the real deal, a true professional! He provided my wife and I with options via a comprehensive, itemized estimate that was ultimately a report on the current state of our system. Larry knocked out our existimg issues and got us back up to code, all with an old-world professionalism that made our part easy! Thank y'all!

Joshua Davidson

3 weeks ago

We spent a substantial amount of money to have a mini split installed. The cost was more than a standard AC unit but the contract stated they would maintain and fix issues. They installed the unit without issue and were professional. Less than a month and the unit works intermittently. It took two weeks of back and forth with several cancelations on the company's part before someone came out. Of course the unit was working at that time. The next day it stopped blowing cool air again. We have been cancelled on three times after waiting around all day to have this corrected. They have not taken any actions to correct the issue.I have never been this frustrated with a company from a service standpoint. For the cost, this should absolutely be working and the runaround and lack of professionalism from Heart has been astonishing.

K Gaff

a month ago

The service tech, Rubin, was very professional & personable. He took the time to take pictures of any issues and then explained everything thoroughly. Laid out options for any necessary repairs & timeframes to complete work.
Will definitely continue to use Heart for any future home issues.

Lou To

a week ago

Heart heating and plumbing again, coming through for us. The new installed toilet seat did not work well for us! Larry Barela came back and inspected and replaced with a better quality no questions asked. Larry is courteous and professional. He showed that your company chosen the right technician for each job. Thanks again for the services and cares.

Holly

4 weeks ago

I have a maintenance contract with Heart, and love the professional care I receive for all my electrical, plumbing, heating and air conditioning. I have confidence my home is running well. They hire competent service professionals too. My air conditioner was recently checked out by Devin Brown. He loves his job and took time to educate us so we knew what was being done. His customer care is above and beyond what we would expect, truly grateful and confident of his work. Devin is one of the good guys, honest, kind, professional and hard working. I’ll ask for him specifically. Thank you Heart for how you run your business.

Winston Nold

a month ago

Wasted my time. Made appointment through their contracted call center for a PLUMBER to install new water heater. Sounds straight forward enough. Their 'man' arrived but was a 'boy' and not a plumber at all. His only function was to take photos and measurements so that their estimator could get back to me. Why are photos and measurements needed to install a replacement water heater that was already on the job site??? Not at all what I was expecting. Next time I'll pass on the boiler room operations.

Donna Ronco

5 months ago

We are very pleased with the work Jim Anderson and crew performed to replace a outside section of sewer pipe today. All work was done methodically and efficiently. They took precautions to protect our yard. Thank you!!

Kyle Ewing

5 days ago

I would advise avoiding this company at all cost. The AC went out at my rental property and was quoted 10K to replace it. Had several other quotes done and all were about half the cost for the same work and warranties. They clearly attempted to price gouge me.

Carole Johnson

4 weeks ago

Larry is by far, the most professional and knowledgeable plumber we have ever had. He worked quickly and efficiently on our numerous requests and we feel like he made our home feel new again. Can’t say enough nice things about this young man. If we could give 10 stars we would.
Thank you Larry!

Troy Illa

2 months ago

We are in the middle of selling our home and the buyer had a less than qualified home inspector inspect our house. Mr. Dan Czomba being a Master Plumber well trained and Experienced with doing a sewer scope and familiar with what is actually Code for a water heater found the Home Inspector was completely clueless and my words not his. Dan was an exceptional professional understood the problem and provided us with all the required paperwork we needed to inform the soon to be owners of their inspectors lack of knowledge of his current career path. MR. Dan went above and beyond. I would highly encourage anyone reading this; Dan is the man request him by name you will not be disappointed.

Denise La Beaux

3 weeks ago

Ethan was awesome!! He’s an all around great guy! I had to separate a circuit, and Ethan got the job taken care of without having to go through my drywall. I was very grateful!! I’ve had nothing but the best from Heart!! Great company!

Jesse Warlick

a month ago

Joe was great! We've had 3 people look at our commercial system over the last year. Joe was the first to be able to understand our system, diagnose the system, and fix the issue. Scheduling was often kind of a mess, but as long as we scheduled first thing in the morning it seemed to work fine.

michael leventhal

2 weeks ago

They are good at keeping you informed on timing, and will call to reschedule if a tech cannot make it when promised. They evaluate problems for free. Their cost for parts and labor are on the high side, but they keep good records and always provide an estimate before doing work.

Jenny Taylor-Whitehorn

3 weeks ago

Corey and Ethan came out for a million electrical projects and they were so fast and friendly and did such great work!! We're so impressed! Below review does not include them-- they were lovely.Other update: After getting almost 40K in work done by Heart this year (new furnace, new AC, so many electricity projects) we were super bummed that when our air conditioning broke for the second time in two months (the first technician they sent after three weeks apparently did not solve the issue and ignored some dangerous issues). We waited a total of five weeks for someone to fix our issue, and had two other windows go by with no one showing up where we waited for them and no one came, and they sent Devin B (who is AMAZING) and we were told he would get a part and be back the following Monday. On Monday we were contacted after we missed our window of 7-12 that our tech had a family emergency and couldn't come but apparently that wasn't the case when he called and apologized profusely that he was sent on another job but didn't forget about us. They scheduled us for the next Friday where again nobody showed up and my husband missed the first day of our family camping trip waiting for them, and was told at 11, someone would come at 2, so he further delayed the trip, but it turned out it would be a full day job, and there's no way they could start it that afternoon.In a bright spot, Devon did show and fixed a myriad of problems that were from the install of both our heating and AC, even coming in on his day off. His knowledge and dedication is so admirable and we're so grateful for all of his hard work and making sure we're in good standing, and that our home is safe and comfortable! Devon-- if you leave Heart, let us know, we'll go where you go :)We've had such friendly, lovely technicians and staff here that we appreciated, but after seeing how the work was handled and how we were lied to for no reason about family stuff (which we were concerned as we really liked the person who came) and then just how low priority we were after spending so much-- I wish I had a better review to write, but I think it's important for homeowners to know because when you make these huge investments you want someone to honor that and be able to call to fix their mistakes. Heart-- if you want to talk about this review, I'd happily talk to someone about all of this.One hundred stars for Devon though.

Charles Clark

3 months ago

I first contacted Heart about AC installation on a Thursday. Cody came out that same week on Saturday to check out what equipment we currently had and give us an estimate. He was extremely professional/ easy to work with, the pricing was super reasonable, and the warranty/ maintenance package they offer is better than anything I’ve ever seen or heard of. They also offer new homeowner and military discounts as well as no interest financing options which helped us out a lot. Richard and Adam came out to do the install the very next Wednesday (only 6 days after I had initially reached out). They were extremely knowledgeable, friendly, and even helped me install a google nest thermostat I had previously had some trouble figuring out when they were done with the AC install. Low-stress, professional experience from start to finish.

Agatha Kessler

a month ago

Incredible attitude. Truly professional. They spent the time to do a GREAT JOB!!! For 2 years now we have been with HEART for all our plumbing and HVAC needs and Ray and Darryl were wonderful!!!

Dakota Cottrell

2 months ago

Had great experiences with them. Preston and Kelton helped install a new water heater and water softener for us, as well as replacing an old worn main water shutoff valve. They were courteous and professional and answered any questions we had. Would definitely use again for future services!

Jason Scott

2 months ago

I called Heart to help me diagnose an underperforming AC system I inherited from the previous owners. Ruben was professional, took the time to explain what he was doing and why, and left me with some great insight into how AC systems need to be configured to work efficiently. He did some quick tweaks which made a noticeable difference and left me with several options to consider for more permanent solutions .

Courtney Botner

3 months ago

Doug came out to give me a quote on my water heater and went above & beyond, truly! I appreciate his taking the time to explain what my options were and giving his honest opinion. Great customer service! If you guys ever to decide to service my new home in Idaho Springs, I’d be happy to hire again.

Nicky Squid

6 days ago

I wrote the other day about Jason. I want to add that Bill was also great on a separate trip. He explained things well and made our options very clear.

Alfreida Warren

3 months ago

Preston did an amazing job and went above and beyond to ensure my system was functioning properly and to its best efficiency. He wore booties upon entering the house, informed me of all his actions and kept me apprised of what was wrong and how he fixed it. He worked quickly to get the tools and equipment he required to fix the problems I was having, Got back to the home and worked swiftly to get in and out without any issues. He set a timer on my system to not interfere daily life and I couldn’t be happier with the results of the new system in the house. My new water softener system is out the way and to code. Would highly recommend Preston from Heart Heating, Cooling, Plumbing, & Electric for all your appliance/ housing needs!

Jason A

a month ago

We hired Heart Heating, Cooling, and Plumbing as a second opinion company based on what we were told by the company that originally did our HVAC system when our hot water heater went out. Larry Barela Came out to assess the situation and informed us that the situation wasn’t nearly as dire as what we were originally told. He fixed our gas leak and was able to get the hot water working again. He explained the tune up package that they offered, which we did purchase. He came back to complete the water heater tune up and even helped fix some unexpected problems that arose while doing the tune up on our old system. Later on that week we noticed our kitchen sink cold water intermittently working and he was able to diagnose and help us resolve the issue ourselves over the phone. Highly recommend Heart and Larry was a pleasure to work with!

Mark Volcheff

2 months ago

We used Heart heating and Cooling before when we had an emergency heating problem, decided to use them again for our semi annual check up. Joe was incredible. The most knowledgeable and thorough HVAC person I have met in over 40 years of home ownership. He did a timely, professional assessment, very technically oriented, and made fixes and other useful recommendations. Joe and Heart Heating and Cooling will absolutely be our go to folks for our HVAC and other needs.

Craig Wilson

a month ago

Bill was a great worker and very dedicated to helping resolve our plumbing problems. Bill didn’t leave until everything was working and satisfactory for us.Installed a water filtration with very little disruption to our daily activities.Highly recommend Bill and Heart Heating

Linda A

3 weeks ago

Larry B came to do a plumbing check up that was included on our 'family plan'. After checking out everything throughout the house, he suggested installing a Halo water softener to help with Thornton Water's hard water. He did a great job installing it and cleaning up his mess afterwards. He was also punctual, very friendly, and respectful of our 'no shoe policy' with wearing booties. He also took the time to answer all of the questions that we had, and explain everything he was doing. I definately would recommend Heart Heating, and Plumbing. This is the second time we have used Heart Heating and will continue to do so.

Danielle Short

3 days ago

Greg and Steve were very professional, let me understand what they were doing, and were transparent all the way through. They could have charged me for two fans connections but only charged me for one. I'm using these guys from now on.

Ben Johnson

3 months ago

Jason was phenomenal! Its blatently obvious that he has many years of experience. He was on time, personable, had superb communication skills, solved our problem immediately, gave us the proper information moving forward, and we are extremely happy with him! We will definitely use Heart again! Thank you Jason.

Abbey Cook

5 months ago

Jamie was my technician after my heat when out. He was diagnosed and fixed my problem efficiently and explained everything that he was doing. It really felt like he cared and I’ll definitely use Heart in the future!

Agatha

a month ago

HEART is definitely the best. They have got our house out of trouble multiple times in the last 2 years from heating to plumbing and electric. The best thing is...when your house needs help, you want people to answer the phone and come right away. Heart has done that for us every time we called.Last Friday our sump pump's alarm was ringing loudly (and non stop), an indication that the pit was full. I called Heart. Ray Wamsley was there the same day and got the situation under control. Ray replaced both pumps and the floaters the next morning. Now I can sleep without worry. This is the 2nd time I wrote a review for Heart. I feel strongly that I need to thank them publicly. Thank you Ray for your super professional help!!! Thank you Greg (the master electrician) for checking our spa electrical wiring to make sure we are safe. Thank you.

Richard Elder

5 months ago

I rarely or ever take the time to write a review of any kind...but in the case of my experience with Heart Heating, Plumbing, and Electrical, I feel compelled to share my experience.We recently had two new furnaces replaced in our home. Our home is 23 years old having been built in 2000. Our furnaces were installed at the time of construction and had both outlived there useful life expectancy. During the recent cold snap we had each of them serviced and were told that they were on their last legs. We did not want to really push it too far and possibly be without heat in the home. Since we are retired we had the time to do some through research. We contacted three local companies to come out and give us a bid on the job. The first company arrived after several calls and re-scheduling, spent 10 minuets took some measurements and left saying we would get the bid in a day or so. Heart was the second company, and a third followed. The third company was at the house for 45 min. took some measurements, some pictures, and left saying we would receive the bid the next day. (we did receive it as promised). Let me share our experience with the second bid, it being from Heart. Cody our salesperson arrived on time..in fact 5 min. early. He was polite, professional, and prepared. He introduced himself, put on his shoe covers and got to work. He spend 1.5 hrs. at our home, took measurement, took pictures, checked the ducts on both the outside, and inside of our home upstairs and down. After his assessment he sat down and review his copious notes, asking questions of us and answering ours along the way. He presented us with several options and made some recommendations as to things we may want to consider in our decision....products, warranties, installation process, financing, and the advances in thermostat technology and product efficiency. He was thorough but not 'pushy'. I told him we had one more company to hear from and that we would make a decision in the next few days. He said fine...and to call him if any additional questions came up. (we did call him) After considering the three bids we chose Heart...they were not the cheapest, and they were not the most expensive. Their pricing was fair and in the middle...We utilized their financing program that was an easy application and received approval within minuets. So my review of the Sales experience 5.0As with any equipment purchase of this nature their are more than just the sales/purchasing process. Next is possibly the most important, the installation. In this regard we were able to schedule our installation quicker than we thought and got on the install schedule within a couple of days. In this case 3 techs arrived at our home on time, polite, professional and ready to go to work. They were there all day as anticipated. They removed the old furnaces, installed the new ones, and cleaned up everything. After testing the units...Zack the lead tech took the time to explain that the newer higher efficiency furnaces needed more 'air flow' than our nearly 25 year older models. Zack explained his plan to make this happen...said we would have heat in the home for the evening, and would return in the morning to fix the 'air flow' issue. He was on time once again and got to work. We got everything working as it should...and even had a tech come by to explain and help us set up our new 'app' based thermostats.Installation review 5.0And lastly Customer Service. Everyone we met was polite, professional, and considerate of our desire to make sure we were fully satisfied even if it took a little 'extra' to make that happen. Most importantly to me and my wife, is that they were honest and they stood by their word from the sales,installation, and service commitments they gave us. They state on their website to have THREE CORE VALUES....Honesty, Integrity, and Customer Service. I found ALL three to be TRUE!DE

Kathleen Faroni

4 months ago

We had the pleasure of working with Victor Gallegos today to obtain an estimate for the installation of air-conditioning in our home in Englewood, CO. From the moment we met, through final contract agreement, he presented himself most professionally and with the knowledge and experience necessary to answer questions specific to installation in our home. He's a polite, respectful, and personable representative of Heart Heating, Cooling, Plumbing and Electric Company, and we highly recommend him to guide/advise you with your AC or heating needs (in addition to other services offered by this reputable company). Without hesitation, we are confident in our decision to choose this business above any competitors.

Sonny McGlothlin

a month ago

I’ve used Heart Heating, Cooling, Plumbing & Electric a couple of times now. They’re very professional and polite. They take the time to explain the work they’re doing in a detailed way that is easy to follow. Worth the expense to keep a healthy HVAC system.

Ryan ____

11 months ago

Let me start by saying Victor Gallegos came to give us an estimate on our condo for new air conditioning and furnace. He was very very professional and knew what he was talking about, he also didn’t pressure us into anything or try to up sell any products.Michael Ibarra is a tradesman I highly recommend you ask for when it comes to installation. Him and his helper (no name listed but a guy with a lot of tattoos) absolutely killed it and had 0 intent on any corner cutting and made it very clear on what he was doing and why. They worked very hard to get my furnace and AC installed and up and running. *ASK FOR HIM TO DO YOUR WORK*Joseph Rodriguez did all the electrical work in order to get everything finished up and also went out of his way to get two of my kitchen outlets working again when they stopped working a few months ago. He said it was an easy fix but I’m still very grateful.As for somewhere in management, we were given a two day window to have everything installed and completed. They gave the boys other work instead of having us somewhere up on a priority list, putting our job up to 4 days. The 4th just to essentially plug it in and get it running. We had to deter our vacation plans on the 3rd day just for them to say “they’re understaffed” which resulted in us cancelling plans for no reason. And nobody ended up showing up to get our unit running. Which is why I can only give Heart a 4 star rating, but that’s a management issue not a worker issue.

J D

a month ago

We had put off several difficult plumbing problems until a recent outdoor hose bid failure so we looked for a highly rated firm on the internet and Heart Plumbing popped up with great ratings. They immediately dispatched Kelton and he tackled all 4 plumbing problems we had in a very professional and efficient manner. 2 of the projects I had put off for years due to their difficult location but Kelton solved both issues without a problem. I can’t recommend Kelton or Heart Plumbing enough. Great job Kelton!

Emileo

5 months ago

The company was quick with scheduling and accommodating to the customer. Although they had to reschedule the appointment, they ensured I was taken care of. They also negotiated the price which I respect greatly, that they were wiling to work with me, you don't get that often. This company truly cares about their customers they are not in it just for the money. Every employee I talked to ensured that I knew all the details and that I was taken care of.Tyler came out and took care of my service, he explained every detail that was wrong and a plan of action. I will be a continuing customer with them as long as I have a home in Colorado.

Eric Schmidt

4 months ago

Zach , Antonio and derrelle installed a furnace for me on a Sunday, they spent the whole day in my crawlspace doing the install. These guys were one of the most courteous and professional group I've ever had do work for me. I found this company on nextdoor and I'm glad I did, I will definitely call them for any of the services they offer. They were very respectful of my home and my time, Zach was very thorough and I felt very confident that the job was done right.

AMANDA SCHNETZLER

2 months ago

Preston Peterson did an outstanding job. He caught a leaky faucet valve while doing a routine inspection. Black mould was found behind the wall. I would have never known! He came back the day I called and fixed the pipe work. Thanks again. Would highly recommend Preston and this business.

Bradley Abramson

4 months ago

I’ve dealt with this company for a couple years now. They are great at calling you for more business and as soon as they are scheduled or tell you something, they can’t hold that end of the bargain up.Had multiple issues at this point.Have asked over 7 times for the right department to call me after a huge purchase and nothing. But they’ll call you 7 times to get solar installed.Took a day off work to have my appointment canceled mid day after scheduled in the morning.Waited 3 weeks for a specialist and was told not his speciality and they’d send someone else and still waiting for that call.More issues, but I’ll be air to list them.Overall, the only way to have them care is if you write a bad review. Hence why they have such good reviews. If you know how many times I’ve had to write a review to then be told an apology and still no change.

Peter Delevoryas

7 months ago

They replied quickly and sent someone over same day.I had already purchased two whole house filters and they installed them for $575Unfortunately I didn't get outside until 6 hours later and noticed that they had left the outside faucet on when they were draining the water lines in order to replace the filter.

Ryan Camp

a month ago

Ray was awesome. He found our water leak issue fast, was professional and super friendly. We will use this company for all our our heating, cooling, plumbing & electric needs.

Sarah Masten

4 months ago

Louis was very helpful. We had our water shut off valve repaired. He did a great job explaining the problem and was able to fix it quickly. We were able to get back to our normal activities within an hour.

Scott Mengel

2 months ago

We've just wrapped up four days of service with the folks at Heart, and wow - we have just been uniformly impressed by the entire team! I'm worried now that I won't remember everyone - as there were lots of people here at our home, sometimes three or four vans full. We had decided a while back to take advantage of President Biden's Inflation Reduction Act and do our part in bettering the climate for our grandchildren and beyond. To that end, Cody visited with us initially - laying out options for a heat pump install. That conversation gave us such confidence that we decided to cancel two other estimates and get started with Heart. Our initial project quickly evolved into a much bigger electrification project - led by the intrepid Corey and Ethan - including upgrading our 150 amp box to 200 amps, making our hot tub connection safe, completely re-wiring every outlet in our home with tamper-proof receptacles, and installing an EV charger in our garage for the day when we can buy an electric vehicle of some kind. Steve and others helped to modify our ductwork in the furnace room, allowing us to keep our high-efficiency furnace but installing a Bosch inverter and heat pump. We are total fans of Heart now. The notion that we are members of a larger family that really does care about quality, integrity and hard work is important to us - and Heart delivers. If we could change one thing about our experience, it would have been that there would have been more consistency in terms of the work crew. Some of the guys were there throughout or close to it - and mentioned already - but because our project took longer than projected, there were new faces a few of the days, and we hoped that the communication from one crew to the next was sound. Nothing about the experience made us doubt that - it was just something that concerned us initially. We have a number of future projects ahead of us - install a heat pump water heater, for instance - and we'll call Heart and no one else. The membership services that were part of our deal were second to none - and will help this DIY wannabe to feel like people with way more skills and experience have our backs when we're out of our league. Lastly - we really appreciate the sustainability focus of Heart's finance partner, Good Leap. Anyway - it's important to us that we recognize by name the team of folks that did such an incredible job - and I'll return to this post tomorrow after I've called the office for the list of folks to thank publicly. Until then - thanks again, Heart, for such a rewarding experience!Adding on here - thanks to John and Durvish, who completed some custom drywall to finish up a couple of aspects of the heat vents/thermostat placement. Both were friendly and competent. Thanks!

Bethany Huff

4 weeks ago

Larry came out and fixed my master bath sinks. He did a great job. Was very friendly and personable as well as knowledgeable. He let me know what else heart has offer. Larry didn’t roll his eyes or make fun of me on how I temporarily fixed my sink with gorilla tape and aluminum foil. He was patient while I dealt with my toddler. He cleaned up after himself and my sink was cleaner when he left then when he got here which I greatly appreciate and am very thankful for! They are a great company. My only complaint is that they were pretty expensive. Almost $700 to replace the sink stopper and silver ring at the bottom of the drain on 2 sinks seems steep and that was at member pricingUpdate: When I had my sinks fixed, I signed up for membership since it made it cheaper and you get complimentary services. I had the plumbing, electrician and hvac come out for their complimentary check. I don’t like being scared and pressured into fixing stuff. HVAC said I needed a entirely new panel and they would need to trench and it would cost almost 21,000. No additions have been done on this house so I don’t see a need for increased amps. HVAC said I needed $3000 of work on a system that is 22 years old. No point to put much money into it when it won’t last much longer. Lastly, the plumber wanted $3000 but insisted one portion is a safety issue and needed to be fixed today since it is leaking carbon monoxide. They wanted over $600 for just that and over 1300 for that and the pressure reduction valve. I didn’t have that kind of money and no co alarm had gone off. I called another plumber who said it was barely bent, he doubts it was leaking carbon monoxide however he redid it and fixed the pressure reduction valve for under $500 total! Heart wanted over 1300. That’s ridiculous. I told the other plumber how much I paid for the sink stopper and silver ring on 2 sinks and he said I had gotten taken. It should have not cost that much. Shouldn’t even have costed half that much. Called today to cancel and was told that they understand others come in cheaper but they have a lifetime warranty. I don’t care. Not with how expensive you are and scare tactics to try to get me to fix something day of for extremely expensive. Their bedside manner isn’t worth that much compared to other plumbers! I have warned family and friends to not bother with this company.

Gretchen Pennington

2 weeks ago

Update after going through multiple experiences. Generally speaking, the technicians that have come by have been professional. The main issue we have experienced is with the dispatching office, and the lack of consistent communication. There is an annual maintenance contract on our condo, and we've had a toilet handle break. We have multiple times where an an appointment was scheduled, and I'd follow up because no one had called and was closer to the end of the given window by the dispatch team for the scheduled appointments i.e. 7am-12pm or 1-5pm - and the dispatch rep almost every time stated the reasons whey they had to cancel the majority of the appointment, due to weather, due to illness, due to injury, and due to the technician not having time to stop by, etc. We understand that things come up but the issue is with the lack of consistent communication from dispatch office and waiting until the end of the appointments to let us know and we had to call to check on the status most of the time. Tired of several cancelled appointments by the dispatch team/technicians and no communication.One Month Ago: the technician Jeremy Radtke was fantastic. Our toilet handle broke on an old toilet, the first toilet handle he tried wasn’t the right fit, so Jeremy went to two stores to find the right one and did the same day. Nice, professional, and got the job done.

Natalie Swisher

2 weeks ago

The A/C technician, Parris, was knowledgeable, professional, and informative and did a great job making my A/C operate so much better. The lady that answers the phone was also very helpful, nice, and professional. I look forward to using this company again.

Nicole Munger

6 months ago

Another great experience with the Heart team. The technicians are always prompt, professional, courteous, and tidy. They take the time to explain what they're doing and why; we always learn from them. The communication from the scheduling team is second-to-none. You receive texts, emails, and phone calls. It really helps with planning your day. We've now joined Heart as members and have used them for Swamp Cooler repair as well as Sewer and Plumbing inspections and now Plumbing Repair. Every team has been great so far. We look forward to taking advantage of the additional services that are included in the membership and feel confident in using them for maintenance and repairs. Good company and good value for money. Give them a try.

TheVwboyaf1

2 months ago

Larry B. Installed a new toilet in my basement and was super fast. He was very professional, and made sure everything was cleaned up when he left. He even wiped up the floor outside the bathroom before he left. Great job Larry!

Amy Pinzenscham

a month ago

I had my sewer line cleaned and scoped. The job was done quickly, professionally and informative, Jim showed me the entire line and pointed out where the problem areas are. I will be using them to do repair work needed and in any future services

a thomas

3 months ago

Jim Anderson is a true professional - he was quick to respond, always informs of us of the issue and the best way to fix it and is always professional. We will definitely be contacting him for future plumbing needs. Thanks Heart Heating, Cooling, Plumbing & Electric.

Karolyn Mccumiskey

a month ago

Matt, Kurt, Daniel and Jacob (bros) were all professional, light hearted, & knowledgable. Would definitely recommend Heart Heating Cooling. Darryl was great too for the leaking water heater.

William Wambsgans

4 months ago

Thank you Joe R, Kevin and Noor for the great job installing my new furnace and troubleshooting my electrical.Kevin and Noor worked a long day to remove my old furnace, and install the new one. Super resourceful and they did a great job keeping me updated throughout the day. Kevin found that the higher efficiency furnace wouldn't work with my home and current set up, quickly resolved the issue and provided a quick solution to the heat back on for my family.Joe was professional, fast and thorough with upgrading my electrical panel and troubleshooting a few odd shorts.Heart did a great job updating me on various workers coming through and they continued with great communication and project updates. I'll be calling back with any more HVAC or plumbing needs!Thank you

Kathleen Monell

4 weeks ago

Jim and his team replaced my sewer line in one day. Amazing. His knowledge/experience combined with his customer service skills make him the professional that he is.

Stephen Zaiss

a month ago

Tyler did a great job on 2 toilet repairs. Friendly, knowledgable, and efficient. Hired and completed the same day. Would definitely use them again!

mary ellen morgan

a month ago

I originally hired Heart to replace a shower head and faucet. When I saw how professional Larry was, I also asked him to replace the kitchen sink, going from a double stainless sink to a much more modern stainless farm sink with a goose head faucet. With these two minor enhancements the bathroom and kitchen look very updated!

Andrew Cruz

9 months ago

EDIT OCT 26 2022This is my second time using Heart. First off, they are EXPENSIVE! You can shop around for better pricing. However they do ***VERY GOOD WORK***. I had Jade and Talon come out and replaced two water heaters. They were nice, cleaned after themselves and very informative. I was asking questions during the install and they were more than happy to explain what they were doing. Everything is up to code and they fixed other tradesmen work, on top of the install. Ask for these gentlemen when you get your plumbing done.Ask for Matt R. (Master Plumber) On time, explained the work he completed for my understanding. Very clean, professional, and great workmanship. The work performed was replacement of two sewer sump pumps and pipe repair for the sewer lift in the crawl space.

Max Brown

4 months ago

The worst company I have ever dealt with. Electricians who don’t know what they’re doing and plumbers who don’t know code which causes them to come back multiple times to fix their issues. Dispatchers who say whatever you want to hear so they can get off the phone but don’t follow up on what they’ve promised. Managers who try to pass the blame and cannot be accountable. Not only can I not recommend this company, I will actively try to dissuade someone from using them. Please, for your own sanity, go with someone else. Heart isn’t even the cheapest out there - they’re one of the most expensive.

Bryan Murray

2 months ago

I booked this company online called and confirmed my appointment. Then the next day they wanted reschedule because a tech called in sick. I explained that it was a time sensitive matter so I was just going to call another company. Then they told me we will keep the appointment as is. I was waiting for themTo show up and they called me saying they don’t service my area. Wasted my time when I could have hired someone else.

Drew Hanson

8 months ago

I cannot, in good conscious, recommend this company. We have had one problem after another in the 3 months since this install happened. First, the furnace was installed incorrectly, so it essentially suffocated itself and was subsequently replaced. Then, we required 5 different visits from technicians to discover that the humidifier was not wired correctly, and was shorting the whole furnace. Then finally, on the day before Thanksgiving, the furnace pumped dangerous amounts of Carbon Monoxide into the house. The only thing that saved us from a holiday tragedy was a functioning set of CO detectors. All in all, this has been a frustrating experience from a company claiming to staff the most experience technicians and 5-star service. This is not what I expected from a company charging top dollar for their services.

davyblu

2 days ago

This was a big job and was carried out to my satisfaction. Also the Electrician Edward Acosta was very accommodating and knowledgeable, a great electrician.

Jason Shaver

4 months ago

Anthony Mitts was very attentive and helpful! He took his time looking over my whole system and is very knowledgeable in the HVAC field! He gave some great advice and now our furnace is running great! I will be using HEART’s services in the future to keep my system in good shape.

Kenneth Sheehan

3 months ago

Jason is a true professional.
From the way he spoke, to the way he handled himself.
What was really impressive was how organized he is and how clean his tools are, and the inside of his van is spotless- a very good reflection on him and Heart HVAC.

Matthew Smith

2 weeks ago

Larry and Jimmy were great. Informative, friendly, and fast. I'll be going back to Heart for more work while updating my house.

Tamera Hudson

2 months ago

Steven P. was awesome, came earlier than scheduled, explained everything in detail. Parts were purchased and replaced as quickly and efficiently as the same day!
Thank you. Steven

Nicole Skidmore

4 months ago

Great customer service! Quick reply to appointment request. Noe was friendly and showed me exactly what was wrong quick fix and not too pricey. I definitely will be using this company in the future.

Tim Havlin

a month ago

Jamie’s work exceeded exceptional service! His attentiveness to details mixed with his perseverance & determination sets him and HEART above other companies.

Tosha Brantley

5 months ago

Anthony had such a remarkable professional work ethic. He showed up in good spirits and ready to work. I really appreciate how he took the time to explain what the issue was. He also physically show me exactly what was needed to get my system working efficiently. I would recommend him to anyone anytime. We have heat now😃👍!!!Anthony you're amazing! Thank you.

David Boyles

4 months ago

Roberto Prestamo was incredibily professional while working in our home. He worked to trouble shoot problems and gave us multiple options on how to fix our system. He also analyzed the entire system and gave us additional options to improve our home safety and system longevity. Really enjoyable experience and had our system back up and running in just a couple hours!

Adam Morris

4 months ago

Heart was quick to respond and had our new light fixture installed in only a couple of days. Corey was our installer and was fantastic. Professional, quick and great guy.

Richard Steele

4 months ago

We just had Jamie out to do an annual inspection on our furnace and AC. 5 Star service. Jamie was on time, explained how things looked, and left us with some options to consider. He also set up an appointment for some electrical work we are planning. It was a great experience as usual from Jamie and the Heart team.-----------------We needed to upgrade out electrical panel for a solar project. Keith from Heart Heating, Cooling, Plumbing, Electric worked with us to explain options for the upgrade, provided an estimate to do the upgrade, and had the main panel replacement scheduled within a week.He got the work done faster than his estimated time and the quality of the work was outstanding. He made not having power for the day so much less painful than it might have been.All told, Keith and Heart Heating were easy to work with and solved our serious problem quickly. I would recommend them to anyone...and actually already have.

Justin DiPietro

6 months ago

Jim was a professional - thorough, walked us through everything he was doing, did a great job with all repairs, and left the work area cleaner than it was at arrival. And he was a good sport with our 2 young children. Highly recommended.

Christine Markman

a week ago

Javier did a great job -- he was professional and knowledgeable. He completed the project efficiently and answered all my questions. Great team -- thank you.

M J

5 months ago

Our technician Mr Shane Sperry went above and beyond in replacing our old and non-compliant water heater. He brought the entire system up to code and looks very professionally organized. Awesome work! PROMOTE NOW!

Foreign Suns “Foreign Suns”

a week ago

Dan was very knowledgeable and professional. Fixed my cheap drain valve and replaced it with a valve that will survive the apocalypse.

Paul Govier

6 months ago

Great Service!!! Jamie came today to do a check on our furnace and provided us some much needed info on our humidifier also. Polite, professional, and efficient.Heart Heating installed our system in 2021 and we get services done twice a year, once for the furnace and once for the central air system. Scheduling, Technicians, and Service are all exceptional.Thanks for Jamie being able to come on a Saturday, sure helps when you have a full weekly schedule.

kevin jochem

3 months ago

Jim Anderson was amazing! He came and evaluated a basement toilet drain this morning and was hands down one of the best plumbing consultants I have had the privilege to work with.

Cyndi Roberts

4 months ago

In one day I had Jamie, Jason and Doug out to visit my home. One phone call to the main office and all my heating, plumbing and sewer issues were resolved! I highly recommend Heart to take care of all your home issues!

Robert Alvarado

4 months ago

Brad saved our new home! After battling a kitchen sink clog for hours with no luck (even with a drain snake and sink plunger) I knew I was out of my league. Heart was able to send a plumber out the next day who was quick to explain the severity of the situation was not just the sink, but the entire house had been previously plumbed in a way that can only be described as catastrophic. I seriously cannot stress how refreshing it was to hire a professional who was respectful to me and my female partner, willing to do a large emergency plumbing operation on his day off, and have it all working again within 4 days of calling. Five stars for saving our home, thanks Brad!Update 4/1/22: continued service with the membership was great! We had Mitch, Chris, and Larry assist us with installing a mini split. They were super professional as well (just like Brad!), and spent time to give us multiple quotes and discounts on different options. It made us really feel like we were being taken care of, especially since we were going to have some A/C this summer with a lifetime warranty on it. They were also able to give some great advice about our furnace and some recommendations on ways to make it safer. Super satisfied with our service yet again!Update 3/14/23: free service on the mini split. Our technician Matt arrived, asked me for information about how we have been maintaining it and gave me some updates about quotes we had received from them almost a year ago, with updated and better prices. Super helpful! He verified that the maintenance info that the previous team of guys (Mitch, Chris and Larry) gave us was correct and had been working to keep things running smoothly. Almost a year later and I am still extremely satisfied with the services I've received. Thanks Matt!

John Wojtkowski

4 months ago

Tyler Pitts was excellent. Super polite, knowledgeable, and even wore his shoe covers. He explained everything he was going to do and gave us multiple options for repair. Great job Tyler!

Anna Guy

3 months ago

Dan was great! He was very knowledgeable and performed the repair quickly. He also explained the issue to me so I could understand the repair he was making. Great service!

Carrie Rosenfeld

a month ago

Jamie H.
I am very pleased with his work. He explained what he was doing so I could understand. He has great customer service.

Mariah Hunt

2 months ago

We used them for our business. Preston and Kelton were very friendly, kept us in the loop as to what was going on and did an amazing job. They even cleaned up all their mess afterwards. I will be using them again in the future. Thank you guys.

natasha w

2 months ago

Very efficient and professional! Took time to show us things on the HVAC that we didn’t know about. Great service will definitely be using them for future maintenance and fixes

B C

2 months ago

5 stars isn't enough to convey how great Larry Barela was while working in my home. He first came to do my annual plumbing inspection and blew me away with how thorough and comprehensive it was, checking everything from water shutoffs under sinks to testing my water for chlorine and hard solids. He explained everything he was looking at very clearly and let me know exactly what I should have done moving forward. Since a lot of it was not urgent, I only opted to have about half of the suggested work done for now and he put no pressure on me to do more. He was able to come back the very next day and get all the work done, keeping me updated on how everything was going and clearly doing a rock-solid job on everything. He had a great attitude and was super friendly and affable. Heart has a great set of administrative systems so everything is super easy to process payment which is always a nice bonus. Within minutes of him leaving he even got me scheduled for someone to come out to fix the drywall he had to cut out. You can't ask for a better experience than this when it comes to having plumbing work done, and I will definitely be asking for Larry in the future when I get the rest of the suggested work done - and i'm downright looking forward to next year's inspection!

Chelsie Schuster

2 months ago

Tyler was great! He was prompt, friendly, and asked about issues that could arise with our new range. Highly recommended!

Scott Sage

3 months ago

I was so impressed with this company. The professionalism they showed from start to finish was amazing. I love the fact they send a picture of the tech that was coming to my home. Dan Czomba was a great guy. Super friendly, knowledgeable and took care of my issue. Dan was very personable and out going. He showed a genuine care and interest to make my situation better. Thank you Heart, I will call in a time if need in the future.

Janet Claire

a month ago

Corey inspected our electric systems and suggested several improvements that will make our home safer which we have implemented. He installed a smoke alarm in a vaulted ceiling that we couldn't reach which was greatly appreciated.

Linda L

5 months ago

10 out of 10, would recommend! Joe F. was fantastic. He explained what was going on in a way I could understand and explained the things I didn't. He was polite, professional, and incredibly knowledgeable. Didn't try to sell me something I didn't need and was up front with cost and recommendations. Great prices as well!

Thomas Snoich

6 months ago

Jamie H provided OUTSTANDING service today. He took time to correctly trouble shoot the issues with our new April Air humidifier, and when he noticed the wiring to the humidifier was over done and misfiring, he completely rewired the unit to the furnace. He also noticed our furnace was leaking and rusting out the pan above the circuit board, and provided pictures for me to send our warranty company. He also reattached a hose that had come off the furnace and allowing exhaust fumes to enter the house. When I asked him a plumbing question, Jamie contacted Heart and got an appointment scheduled for this Friday. Jamie was professional, helpful, and knowledgeable in his work and interaction with me. I want to compliment his efforts to go above and beyond, leaving the job site cleaner and neater than he found it, and with everything in good working order. I would like Jamie to come back for my scheduled furnace checkup appointment on Feb 3, even if we need to change the time to fit his schedule. Job well done Jamie!!

Maggie S

9 months ago

I have had a wonderful experience so far with the professionals at Heart.Matt R has been amazing with the time he has taken to explain the recommendations he has to improve our water quality and plumbing around our house. We are satisfied with the work he’s done on our plumbing and pipe repair and we are in the process of having him come back out for more projects.Joe F has got to be the most knowledgeable furnace technician we have ever met, and was great when he completed an inspection of our furnace system. He also provided a great list of recommendations to ensure that our system is working as well as it can, as long as it can, and we appreciate that.Kelly S has also been very thorough and efficient in the electrical work he’s done around our house. He provided great recommendations and came out to repair one of our electrical outlets outside, install a surge protector for our entire electrical system and remove a smoke detector that was going bad, all in less than an hour.Ashton G was amazing when he came out to conduct the main drain line inspection and scope. He was also very thorough and efficient in the time spent competing the inspection.Lastly, the girls at the office are very helpful in scheduling and keeping me posted on when the technicians are on the way or if they are running late. Everyone at Heart has been extremely helpful, without being pushy, in providing the recommendations needed to keep my home safe and I appreciate that in a company.

Evan Listebarger

5 months ago

These guys are awesome. Every tech that came out to help us has been extremely knowledgeable and professional. I really appreciate the time that they took to walk me through how a boiler works and things that I can do to maintain it. Thank you Michael Y.

Michael

4 months ago

3 out of my 4 interactions with this company were very poor. First, they tried to sell me a $10,000 furnace when a $150 part was out of stock. It was the dead of winter and they thought they had me cornered when my furnace went out, but I just called another company that had the part in stock and saved myself a lot of money.To make up for that scammy interaction, they offered me a free one year membership with free inspections. The first inspection of my AC went great. It turns out they fired the guy who did that work a day or two later but they wouldn't tell me why.I tried to schedule my free hot water heater inspection on a Saturday and planned my weekend around their appointment schedule. An hour before the appointment time they said the technician was not able to make it that day.I rescheduled for a different Saturday and the exact same thing happened. They basically ruined 2 weekends. At that point I told them to quit calling me. Free inspections are not worth my time if they don't show up, but they continued to call me for another month trying to get me to book appointments.I won't use this company, even if it's free.

Aww PooSnax

4 weeks ago

Kelton was extremely professional and polite. He provided a cheaper alternate solution to my issue, which not only resolved the problem, but avoided more potential issues in the future.

Michael Burmeister

2 weeks ago

All the technicians work to do a good job and are willing to explain what they're doing. They always review what they've done. All have been polite and helpful.

James Thomas

a month ago

Israel was a complete pleasure. He's professional, knowledgeable and has great craftsmanship. I would definitely recommend.

Kyle Lohr

5 months ago

Do NOT for any reason call Heart if you have a strange smell (in our case burning plastic) or undiagnosed problem in your home. They first sent out a guy who looked at the furnace and said we needed $4000+ in repairs. I saw right through this cash grab and was able to get the unnecessary repairs taken off the estimate and down to $1600. They did the repairs and smell STILL continued. They came back out and said they had no idea. Next day the water heater quit working - now things are starting to make sense. Not once did they mention the water heater (less than 2 feet from the furnace they worked on) could be the smell. Different tech came out (up to 3 visits now) and looked at the water heater - it's an electrical issue he was not certified to repair. Wow. Waited ANOTHER day for new tech (4 visits now) to come out and he found the plastic electrical box on the water heater was completely melted into oblivion - a MAJOR fire hazard, $300+ fix. Water heater is warranteed and they say I'm responsible for filing the claim but weren't sure because their management was at a home and garden show?? My jaw nearly hit the floor. Water heater manufacturer says they are not listed as a partner to pay for the repair. Hmm I wonder why? This entire process has been a mess from start to finish with numerous days of work missed as a result. Let my loss be your gain and a lesson to all, go with another company.

Andrew Lutsch

a month ago

Preston made 2! Trips from CSpgs to set up our kitchen correctly.
He also respected my presence on the road 🚴🏻when our paths crossed today!

Dominic Perrino

6 months ago

Sterling helped me with my plumbing issues. He was very professional and informative.Hart responded within an hour (after hours) to my inquiry and scheduled the first appointment right away.The warranty tells me the company stands behind their work.

Matthew Anderson

9 months ago

I figured with as high a rating Heart has it was at least worth getting an estimate, even though they were unknown to me. It was a good call. Heart was really amazing through the whole process start to finish.They sent out Jade for my estimate and he was as professional and polite as I could have asked for. Answered all my questions without making me feel like I was clueless. Admittedly, the cost was higher than I would have hoped, but I feel like I bought value for the long run and that counts for a lot. Jade and Talon performed my install and they did an amazing job. We couldn't be happier with the results. Easy 5 stars here.

Andrea Kingcade

4 weeks ago

Larry was fantastic when he came to clear a toilet! Appreciate him doing that then driving 40 mins one way back to get BioClean and come right back to clear other drains in the house with that.

Brian Williamson

3 months ago

Very good experience with this company. Came to my house same day my water heater went out and found the problem immediately. Had Matt come and replace my water heater quickly a few days later. Today is Easter and Zach and Casey came and finished installing my AC unit/heater in my house all day. They even stayed longer to make sure everything was working correctly after having an issue with the thermostat. I literally love this company and their employees, would absolutely recommend!!!

Katrina Knepler

3 months ago

They fixed my sump pump which was only replaced last year by a different company. It was a disaster with a broken pipe and water damage and they fixed it same day. Polite, professional, and even noticed my sprinkler valve was leaking when they were cleaning their hands off outside and fixed that too while they were there!! I

Patrick Hanes

a week ago

Larry Barela from Heart is a rockstar! Very professional. On time. And most importantly did what he said he would and did it right.

Kimber Kalata

5 months ago

Sterling is a top notch plumber! He was professional, efficient, and extremely knowledgeable. Even when challenges arose, he was a quick and strategic problem solver. I was super impressed!!

Lisa Resendez

3 weeks ago

Michael helped me out twice in one week! On time and professional both times. Michael was very kind and got the job done quickly. I will be using them in the future no doubt!

Kelly Paluszcyk

a week ago

We absolutely LOVE heart! Roy came to inspect our AC unit-and turns out it desperately needed a good cleaning (and then some). He ran lots of tests, inspected everything, walked us through all that was needed and was so quick! He found a tiny gas leak and sealed that up quickly as well. The unit works great and we’re finally getting some much needed cool air in our home! He was excellent! He was so friendly and gave our puppy lots of love too! Thank you to Roy and Heart!

Gitta Maehrlein

7 months ago

I can highly recommend Matt Kohl’s, who worked on my furnace today. He was great and went as far as going to get a part from the manufacturer that was still under warranty and installed the part. He is a great asset to your company, and I will certainly request him for future maintenance needs. Great job Matt.

Nick Higgins

2 months ago

Roberto, was absolutely fantastic and helped us determine what was wrong with our AC unit. Gave us options for fixing and was very professional and helpful throughout the process.Jason, Kevin, and Noor did such a great job with the installation of our HVAC system and walked us through everything in detail and were patient with our questions and made sure that everything was up to code. Even fixed an electrical issue that wasn’t in the original estimate. Every member of the team was pleasant to interact with and respectful while in our home.Update 1 - bumping this down to 3 stars. Soon after installation I came to find out that Heart never pulled permits with the city and after endless amounts of calls permits were finally pulled, but since their info with the city was not up to date the inspection could not be completed. I have called half a dozen times just to see if they can update their info with the city so the permit can be closed, but I get the same message saying they cannot let me speak to anyone in the permitting department and someone will call me back. It's been months with still no callback or email reply. Incredibly frustrating experience.Update 2 - Apparently there is nothing they can do to get me in contact with their permitting office other than continue to pass along the message. For some reason the permitting office being in a different part of the building prevents them from transferring phone calls or providing contact into. What a joke.

Jeb Thompson

a month ago

Just want to recognize Anthony Mitts for how through he is and explains everything to us very well. Also, he is just a great guy and loves our dogs!

Lisa King

5 months ago

I just wanted to let you know how pleased I was with ur service from start to finish. I called in and was kind of panicking about our heat. I spoke to Gabi. She was short of amazing. She was very thorough about the process start to finish. Answered my million questions! I would recommend ur company to all my friends and family for sure. Thanks again Gabi!😊

John Brooks

11 months ago

I found Heart on the Team Dave Logan site, checked reviews, and gave them a call. I was not disappointed - Mitch was terrific as the technician, their dispatch team and warehouse people were all great to work with. They also brought us portable a/c units while our blower was being repaired (parts took a couple days). I have no issues recommending them!

Sara Kahat

a month ago

Greg was thoughtful and professional. It was clear that he is an expert in his field and he wanted to do what was right for my service needs, including price.

Greg Kamer

6 months ago

Christopher, Jeremy and Louis were great! Super nice and got the job done quickly. Recommend them highly!We just had a new furnace installed as well. This time we had Joseph, Kurt, Dominic, and Noor were all here working on the issue. They killed it - all super nice and professional. They did a great job explaining everything to me and doing the work quickly. It was a great experience and Heart will be my new contractor for all things plumbing, HVAC and electrical going forward.

caitlin Chamness

2 weeks ago

Great service Greg was very nice professional and explained every detail I needed. Fixed one issue very quickly and have an estimate for another project

Stephanie Genova

7 months ago

I’ve used to this team several times, each experience has been very positive. The technicians are knowledgeable, professional, and very good about explaining the problem. I am in the process of getting my 20 year old furnace, and AC replaced, and was very pleased with the overall experience, with the comfort specialist. – Victor. Joe F. was also great.

Jimmy Bennett

10 months ago

I had a great experience working with Jason Isenhart. We have some old wiring in our house and i was worried about replacing everything. Jason took a look at everything and instead suggested an alternative that was so much cheaper. I love that he found the best solution for us instead of just quoting the most expensive option. He was also the one who did our install and did great work. He was quick and communication was great. I will definitely be using Heart heating cooling and plumbing for future work.

Lilia R.

11 months ago

We had a great experience with Heart. Brad Webb came out to diagnose and quote our water heater issue. Of course our water heater was just out of factory warranty but replacing it with Heart is a great investment since they do a lifetime warranty. Louis Jones did the install and he was prompt, courteous, professional, and got the job done in a good amount of time that didn't feel rushed. Ana in the office was helpful and responsive over the phone and over text helping us figure out financing and scheduling. Thanks to the whole Heart team.

Miguel Leon

9 months ago

Darryl & Ben were absolutely amazing! Not only did they replace my water heater but also they made sure that my home was safe and up to code. They were super professional and awesome around my child. I could tell they did their very best. So thank you Darryl & Ben for your amazing work.

Victoria Anderson

6 months ago

I absolutely love Heart! They are extremely good at their jobs! I wouldn’t trust anyone or any other company to help with our problems and repair. They are on time , professional, kind, trustworthy, and truly care about their clients! 10 stars an on!!

Nico Pepia

a month ago

Roberto is the absolute best and I will not use anyone else. Always professional and recommends what is absolutely needed. Can’t thank him enough!

Nicholas Smith

8 months ago

Shane Sperry was extremely responsive and helpful throughout my entire experience with Heart Plumbing. Would talk with me almost daily on the progress of a part that was ordered and the day it came in he immediately changed plans to install it right then. Doesn’t get better than this, really appreciate the incredible customer service.

Shannon Skalka

8 months ago

Very poor experience with this company. The service professional was two hours late for the appointment. They indicated they would be at my home between 7am and 12pm and arrived at 230pm. While I understand they may be short-staffed and/or running behind, I received no notifications that they would be late. The service professional gave me incorrect information about Colorado state requirements for new furnaces beginning 2023. The quote I received for a new furnace was almost double in price compared to 3 other quotes. The Service Professional completely disabled my furnace after assuring me he had gotten it up and running (another company showed me the switch he turned off inside the furnace that he did not turn back on).

Sasha Jane Henderson

6 days ago

Really appreciate his professionalism throughout the whole process of the job! I highly recommend him!

Ethan Kang

2 months ago

Tankless water heater maintenance.

Bill was on time, responsive, professional. He got the job done and also was very friendly and courteous.

Kevin

7 months ago

Anthony M. Drove all the way from Denver to my home in south Colorado Springs at 5pm to look at an emergency gas leak. He was able to find all the parts and fix the gas leak from both the furnace and water heater in the fastest time I'd ever even conceive possible. Larger than life personality, funny, made us feel comfortable, explained everything in layman's terms and really made us feel like he valued his honor and workmanship over just getting the job done. Anthony was a breathe of fresh air from these other companies we contacted that had 3 month wait times, one even insulted me, but not this company. Heart blew us away, even gave us a military discount! They send you constant updates via text and even a picture of your technician. Honestly don't waste your time going to these other companies, heart is efficient, fast, and professional and will do it right the first time. So thankful, and the cheapest quoted price from all the companies we contacted!

Michelle Montonera

5 months ago

The water shut off in one of our bathrooms was busted and another one was leaking so we requested a quote for replacement. Davarius evaluated all of our shut off valves and gave us a break down of what needed to be fixed vs what could wait. We opted to replace all the valves he recommended and he was able to get it all done in a day. He was knowledgeable, professional, explained everything very well, and our dogs liked him (which is always a good indication of character). Highly recommend!

Cristi Hunter

4 weeks ago

I called and they had a plumber out in an hour. Great customer service from the front desk to the Jeremy who came out. I will always call Heart when I have issues when anything in my home.

Bruce Mastriona

a month ago

Corey was very professional he did what he said he would do and ask work was completed on a timely manner. I plan on asking for Corey for the next part of our electrical project.

Kevin Griffith

2 months ago

Jeremy was professional and very knowledgeable of his craft. Pin pointed cause of leaking pipe and replaced it in a timely manner.

Joseph Rasmussen

a year ago

Air conditioner quit working Friday evening when temps were in the upper 90s. We could not wait till Monday so i called to schedule after hours service. The after hours service fee was only $49.99 and it was waived if they were the ones that performed the work. They were able to schedule me for Saturday. Their communication was great regarding ETA. In fact, when they called to say they were on their way, but I couldn’t be there in time, they worked with me to delay a bit. The technician who arrives, Billy, was great to work with. He was professional and friendly. He walked me through everything he was doing as he was trouble shooting the issue. He was able to solve the problem by replacing a broken electrical component, and got us back up and running without an exorbitant after hours fee. I would recommend Heart and Billy for A/C repairs.

Steven Premo

9 months ago

These guys were great. Easy to schedule the appointment online, they came out first thing, and gave me helpful and realistic advice without trying to push too hard for a sale of extensive repairs. Ashton was awesome and clearly very knowledgeable. Will definitely go back to them in the future

Nicholas Ochs

7 months ago

The Heart team was very responsive, from my 1am distress call, to showing up faster than expected. Jim did a great job, not only clearing our main line, but also explaining everything long the way, scoping to verify the cleared main, providing next steps, and laying out the replacement process (if/when we wanted to go down that road). I won't ever call anyone else, the Heart team goes above and beyond. You won't regret calling them!

Emily

7 months ago

I called on a Monday to have my dads furnace worked on and they told me the soonest they could get there wad Tuesday morning. The email they sent said between 7 and 12. I hadn't heard anything by 10am so I called they said their technician was running behind but he should be there and they moved my dad's appointment to bet 12 and 1. 12:30 rolls around and I still hadn't heard anything. At 1 o'clock I get a text message saying the technician updated his case and the soonest they could make it out was the next morning. Very unreliable! When you say you are going to show up between certain times SHOW UP! HAVE A BACK UP TECHNICIAN ON CALL FOR THIS REASON! My dad is disabled and was without heat for almost 3 days because they failed to show up when they were supposed to! I canceled my appointment and will never be using them. I found someone who came our and fixed my dad's furnace the same day no hassle! Not use Heart because they have no compassion or heart!

Leroy James

7 months ago

Jeremy and Chris were awesome! Jeremy was very professional and helped my wife and I understand the issue with our pipes and ways to prevent it from happening again. We appreciate them for making the hour drive to help us today! 5 star company and employees!

Desiree Rosales

5 months ago

My husband and I just purchased a home. We were looking for someone To do add lights!! Javier did an amazing job! Stop looking- Electrical Javier is your guy!! Thanks my friend!

John Ringler

7 months ago

The furnace had a unique issue in that a mouse shorted our circuit control board and set fire to the chip, killing the whole heating system. Our appointment was serviced by Jason Gerlach, who was a stellar technician a very kind and respectful man. We had originally called for a second opinion after a technician from a large company had recommended we replace our furnace entirely, which would have been cripplingly expensive. Jason clearly explained why he disagreed with the former assessment, then offered an alternative repair instead of replacement. He showed up at our house, assessed the damage, left to gather the necessary parts, and had it repaired in under 5 hours for a fraction of the cost of replacing the furnace outright. We are incredibly impressed with the business and feel great about supporting a new, local business that is veteran-owned and obviously cares about their clients. We will undoubtedly be using Heart in the future for anything should we need them.

Amy Larson

8 months ago

Thank you Heart! We purchased a new furnace, air scrubber, smart thermostat, water heater, and water filtration system (Halo). They discovered during the process of installing the Halo that the sewer lines needed to be replaced, which they did 5 days later. Every Heart employee involved in all of the above, including those working in the front office, lived up to Heart's strong ethical core values: honesty, integrity and customer service. Really good people who know what they are doing. Membership is well worth it too.

Shining Stars Kids Dentistry

6 months ago

Thank you, our tech Mike was speedy and thorough. Heart went above and beyond with helping us get our heating all fixed up. A great business to work with. Thank you again Mike and all the Heart team!

Alan Kab

10 months ago

The technician they sent out, Jade Spears and his apprentice were professional and courteous. They handled my gas leak issues quick with expert knowledge. The only 2 negatives I can think of (which doesn’t affect my rating cause of the level of professionalism the company has) were the rerouting of the techs when they were in route to my address. The other one was they didn’t mention military discount when they were completing my transaction even though they offer military. Just took a quick phone call to have it adjusted.

Tom Downing

a week ago

Appreciate Parris's presentation & timeliness. Got me back on line with a temporary controller after being down for a week and a half.

Larry Wilson

3 months ago

Louis Jones was outstanding. He doubled check his work. He deserves a raise…I am sure you can afford it with the prices you charged.

Saul Herbert

a year ago

Heart did a great job of communicating with us, not overselling us, and helping us improve our system. Our cooling died on a Saturday, and they were already installing a whole new AC unit, furnace, whole house humidifier, and air scrubber by Tuesday. They gave us options and did not try to oversell us - we actually requested more service and higher-priced equipment than was originally offered to us; very good no-pressure information session with the service consultant Victor.We might have been able to get it for a little less using someone else, but the included warranty for equipment failure and the service calls more than make up for any pricing concerns. Kurt and Kevin were fantastic installers, super respectful, neat, clean, and always open to show us exactly what was being done to our home. A very positive experience - highly recommend.

Johnathan Boyd

11 months ago

Katie was the most professional and pleasant plumber I have ever worked with. The speed and quality of her service was unrivaled. Heart is always easy to call and get a hold of and offered short times to receive service. I will recommend them to anyone and will continue to happily give them my own business. Major thanks to the whole Heart team and Katie again!

Kenji Kanagawa

a year ago

Our entire experience with this company was great.We were able to get in touch with someone every time we needed, for even the smallest things.They made scheduling easy and showed up on time or kept me updated on the situation.We are very happy with the work they did and wouldn't hesitate to call them again for any other work. The prices were reasonable and came in just under what we had budgeted for the work, which was great. We signed up for the membership, which includes a number of inspections, discounted parts and labor, and waived visit fees.Both of the people that came out to the house were fantastic. They were professional and personable and were just great to deal with.Couldn't be happier with our experience with them!

Marilyn Meyerson

8 months ago

I was thrilled with the same-day turnaround on a Saturday for an emergency situation! Davarius was very polite, had all of the necessary equipment, and took extra care to protect my kitchen floor and cabinets while working to eliminate a drain clog that involved the sewer. Appreciated their fair pricing and the fact that they came all the way to Fort Collins. I was very impressed with his professionalism, level of experience, and patience. He made recommendations to prevent this problem in the future. Everything is working perfectly now - knock wood.

Jason Roe

3 months ago

Jason Jagger did an awesome job cleaning my washer drain cleaned everything up and even moved all my appliances back into there location. Great prices also.

T L

a month ago

Preston was was awesome. He was very professional and explained everything that he was doing. No surprises.

Leah Puckett

8 months ago

These guys were awesome! Our furnace broke down on a 20-degree day. Mitch came out at 10:00 am, diagnosed the issue, fixed our furnaces, gave us some good advice on our home systems, and had the job done by 2:00 pm. Would definitely recommend this company!

Rachel Hardin

8 months ago

Anthony M. was our technician. He was very professional and courteous. He explained what needed done and walked through recommendations for future maintenance. Anthony explained pricing thoroughly, and was quick and thorough in repairing our heating. I would highly Heart Heating, Cooling, Plumbing & Electric if you are looking for thermostat and heating repairs.

Kristen Montgomery

8 months ago

Thank you Heart Heating, Cooling, Plumbing for your prompt and friendly service! Your skills produced the exact results I was hoping for and your techs were extremely friendly!We all know how difficult it can be to find someone who takes the time to make things right and listens too, they delivered and some!You've gone above and beyond and I appreciate your time so much! I truly couldn't have asked for a better experience and I'm so very thankful!

Joan Brown

a week ago

Roberto was absolutely wonderful. He was punctual, informative and took me thru the entire process step by step. Thankfully I now have a very cool and comfortable home. Thank you!

Sarah Crennen

7 months ago

I have generally been happy with Heart’s service… when they show up. I have been canceled on and rescheduled countless times. This happened both during our install and during subsequent follow up appointments. Sometimes this is a morning appointment pushed the afternoon and other times it is a new day reschedule.Heart also missed obvious asbestos tape during both an initial walk-through and preinstall appointment. This resulted in a month long delay for our AC install. This made for a hot and unhappy mama over the summer.The have no complaints about the technicians, but rather the business in general. I would only recommend Heart if you have tons of time and flexibility in your schedule for all of the changing appointments.

Tony Kenck

a week ago

Jason came out and unclogged two different drain issues. He knows his stuff. Thank you.

Brandon Blomquist

4 months ago

Great experience with Louis and Heart. Louis was extremely professional and personable, and walked me through everything he was going to do before work began, then walked me through everything in detail at the end.

Pamela Lee

8 months ago

Our technician, Jamie Heitman, was beyond amazing! He was courteous, knowledgeable, and professional. Prior to working on the boiler he explained exactly what had to be done. During the course of the repair he found additional problems that needed to be addressed and explained why. Jamie described how the boiler works and why it wasn’t working. After he got the boiler running he walked me through the repairs he made. Jamie also did a wonderful job of cleaning the boiler and coils.Heart Heating is fortunate to have such a stellar employee and we are so glad we chose them!

Jennifer Mueller

7 months ago

Amazing experience with Steven and Chris to replace multiple light fixtures. They responded immediately to come out for a quote, quick turnaround for actual installment, and we’re very easy to work with. Highly recommend!

Margo Wood

4 months ago

He worked over 2 hours to replace my bathroom faucet. He was very personable and professional!! Thank you Lois and Heart!!

Jimmy Gritz

3 months ago

Jim A. is a true professional. Trustworthy and reliable. If and when you have an issue, ask for Jim and you'll be in good hands.

Michael Lacore

7 months ago

Replaced my HVAC system when my old one was leaking CO. Heart provided the most competitive pricing. The installation went great. Kevin S was awesome. Very friendly, communicative, hard working, and reliable. Great experience.

D W

a year ago

We first used Heart for plumbing to fix our basement drain, which wasn't draining. Matt came on time, properly assessed the issue and repaired it. Turnaround was faster than he quoted, and he helped us keep the cost low. We were so impressed that we used them for electric, and Keith did an equally amazing job. We've had contractors recommended to us for various improvements we've made, such as A/C and garage door installation. Wiring was all wrong, and Keith fixed it all for us in a timely fashion.We've had bad to mediocre experiences with contractors since becoming home owners, and I wish we had found Heart sooner. Matt and Keith were professional, timely, and just straight up good dudes. They instantly gained our trust which is hard to come by these days. It is apparent that Heart cares tremendously about customer satisfaction and has built an employee culture that ensures it. I couldn't recommend them enough!Also, seriously get the membership. It has already paid for itself and saved us a ton of money.

Adam Schrock

9 months ago

Anthony Mitts is an outstanding technician and I hope to have him take care of all my HVAC needs in the future. He was very meticulous with his job and performance. He was able to identify the issue with my gas furnance in a matter of minutes. He followed procedure to the book and was very knowledgable with his set of skills. He genuinely cared about helping us even with a last minute appointment and he wasn't going to leave my house until he knew he could have our furnace working. He was also patient with all of my questions and concerns.Anthony's motivation and dedication to his job was outstanding and I will definitely be calling Heart for all of my future HVAC needs thanks to this employee. Thanks Anthony.

Julie Naegel

9 months ago

We had a bathroom leak and Sterling came out to fix it. He was kind, knowledgeable and quick to come to a conclusion as to what was the issue. He gave us options on fixing the problem. We ended up getting Sterling to fix the leak in our shower and he did a wonderful job and was quick to fix it. This is the second time using this company and they have been amazing. I would recommend this company and the technician, Sterling.

Hannah

9 months ago

We had Louis Jones come to our house to check out our water pressure. He was able to identify the problem, and get it fixed all in the same visit. He was very professional, and did a great job! He was also very nice! Would definitely recommend this company for service.

C Shaw

4 months ago

Prompt , friendly , service .My technician was excellent in communicating my options and the nature of the repair to be done .Lifetime warranty with the repair gives me peace of mind.Thank you

Thomas Queen

7 months ago

Our heater broke prior to a cold front with temperatures lower than -10 F. They were able to install a new heater the next day. Fast, reliable and affordable. They work incredibly hard to get your heat back up. Nothing but extremely positive things to say about them.

Debbie Diaz

3 months ago

Dan Czomba was on time, found the issue, went to buy the new pump and installed it all super fast thanks so much for helping us today !

Vern Titcomb

a month ago

Dan at Heart was great. Professional, friendly, and efficient. Would hire him again.

Stephanie Quintana

9 months ago

Had new furnace and AC installed. We were very impressed by the number of people that showed up to do the work and how they worked as a team. Once they were close to finishing Colin contacted Kelly and also let us know he’d be coming to hook up the electrical portion of job. He was very friendly and respectful.

Heather Ramey

8 months ago

Sooo beyond impressed with how awesome Anthony Mitts was. Even though I got the unfortunate news that I have to replace my furnace, he was so kind and explained everything. He had us laughing and joking around while swapping dog stories. I will be recommending this company from now on. Definitely request Anthony if you can, you won’t be disappointed!!

Siena Dute

3 months ago

Ruben did a great job fixing our air conditioner and furnace. We will absolutely work with Ruben again!

Tom G.

9 months ago

To be without heat on the first cold night of fall is not fun, especially after a long day at work. When the heater wouldn't come on the other night, I did a Google search for a heating company that not only had excellent reviews but that would also answer calls after hours. I settled on Heart Heating and was able to schedule a service appointment within two days. As it turns out, I made the right decision. The service technician, Mitch, quickly diagnosed the problem - a faulty thermostat - and solved it. Not only that, he was friendly, informative, and he provided a number of sensible recommendations for future upgrades to my home heating system. Thank you Mitch and Heart Heating!

Faith Longtin

7 months ago

Please save yourself the trouble and do not use this company. I scheduled two separate inspections: one for electric and one for HVAC for my personal home. The first was an Electric inspection on 12/2 between the 8AM-12PM time frame. Leading up to the 12PM window end, no one showed up nor called or corresponded with me at all. I reached out around 12:30PM to see if someone was still coming. The CSR (Taryn, and I believe she was the same rep I spoke with today) told me the electrician was finishing up work at the previous home and we would need to reschedule. No sweat! I totally get wanting to make sure the first job is finished! We rescheduled for the following week. All was fine!Fast forward to the rescheduled appointment, they came 1 hour late. The gentleman, Greg, was incredibly kind and friendly. He gave me a quote for an electrical panel replacement as well as installation for egress lights. All seemed well until we got to discussing scheduling. I told him I would want the work done at the end of January and he said someone would reach out in the next couple of days to get that booked. No one called or followed up. No worries, I'll give them another chance at the HVAC consultation!Then today, 12/12, I had the HVAC inspection scheduled in the same 8AM-12PM time frame. No way they would have scheduling issues again, right? Different day, different tech, different systems. I was wrong. It was 10 past 12PM when I sent out a text (see attached photo) telling them I did not desire to reschedule and I would like to part ways with this company. That would have been all said and done if Taryn hadn't called me an hour+ later to tell me the tech finally finished their previous job and they were heading my way. Again, this is around 1:30PM. I told her that, unfortunately, the window that I was able to be home is no longer active, and I cannot be home for a tech to come out (please also note that I am a real estate agent and have clients/a job that I cannot wait 6+ hours around for contractors at). She proceeded to tell me I called you and left a message at 10:42AM and I stated I did not receive a call or voicemail to my phone (attached photo, no obviously I did not delete a missed call or a voicemail). As I was telling her I did not want to reschedule, she rudely interrupted me, and in the most condescending tone said Great thanks, bye and disconnected the call as I was still speaking.Being someone from a customer service background, I knew all too well she felt personally attacked by my disappointment with the company and absolutely lashed out unprofessionally with excuses and defensiveness. Regardless of if she had in fact called (again, no evidence of this on my end), this tech still would have been 2 hours past the appointment window. I truly hoped there would have been accountability there but there was not. A sincere apology would have been a very simple solution, but instead I was met with brashness, excuses, a lack of care, and lack of timeliness across the board. I WILL reiterate that Greg was very nice, so I hope he is aware of his value.I'll leave this by saying, as someone in real estate, these issues are incredibly important to me for more than personal home maintenance reasons. Working with buyers who need to get estimates when working through inspection and working with sellers who need to get their home market ready, these items are so time sensitive--I would NEVER refer a company I found unreliable, and instead will recommend against using this service. From the lack of timeliness, lack of responsibility, and lack of communication, they are a miss for me all around. So unfortunate!

Joan Wood

9 months ago

Heart is fantastic. All of the staff--from sales and reception to all of the installers--were friendly, professional, and knowledgeable. In particular, Michael, Kevin, Jacob, Noor, Kelly, Rafael, and Larry were all AMAZING! The job was in a very tight crawl space in our old home so it was extremely challenging; each of them approached the challenge with enthusiasm, positivity, and expertise. I felt so taken care of, from start to finish. I cannot recommend the Heart team enough.

Josh Rowlands

7 months ago

I was a member at Heart and will no longer work with this group. In an emergency plumbing situation they're on call person did not pick up. They called back a day later, we were lucky enough to get the water off. Their on call staff scheduled an appointment for the same day because it was an emergency. Then their regular staff rescheduled or tried to reschedule twice. When the plumber finally arrived they refused to fix the plumbing. Absolutely ridiculous, a membership gets you nothing, and this company is not worth the price or the headache.

Jesse Freitas

8 months ago

They were easy to schedule and despite a busy calendar got out promptly. Jason was very kind and got our furnace setup for winter. Would definitely recommend and will be booking out regular maintenance going forward!

Sarah Goedken

a month ago

We have never had a bad experience with this company. Larry was great. We appreciate the great service, as always.

Whitney Raymer

8 months ago

We’ve used Heart for all our HVAC needs for a few years now and have continually been thoroughly impressed. Not only are they incredibly communicative and clear about services and recommended maintenance, they’re one of the only companies that warranty their work, and they make an effort to educate you on the systems in your home. I highly, highly recommend them to anyone, whether it’s for routine seasonal check-ups or larger repairs and installations.

Chelsea Bolinger

7 months ago

I called for an appointment in my crawl space and they recorded it incorrectly. They said, on the day of the appointment after I waited a week that you said it was for your sink even though I never said that and it had to be rescheduled. But they were nice about providing a fix and understanding I was upset. They did a previous fix for a drain that was the wrong angle and Darryl was really nice.

Roxanne Kemp

a month ago

A bit pricey but there’s time you need a licensed electrician and they felt completely comfortable with his expertise.

ELMER SIMKINS

2 weeks ago

Ethan the technician was friendly and professional, did outstanding work and cleaned up very well. Great job

John Binkley

3 months ago

Jamie was great. Very professional, thorough, and precise. He takes great pride in his work, as he should.

Lauren Norling

10 months ago

Heart is literally fantastic. We had some unexpected issues with our pipes and it turned out to be a multiple day process. Sterling & his apprentice went above & beyond during their visit. They were super knowledgeable + kept us in the loop about the steps being taken during their visit. Plus, they loved our dogs & our dogs loved them which is always a great sign. We will be keeping our business with Heart in the future & I would recommend them to anyone!

robin amick

10 months ago

I reached out to Heart Plumbing, Heating and AC yesterday afternoon regarding a pretty significant leak in my bathroom. They were able to send someone first thing this morning. Excellent customer service! Sterling and his apprentice arrived earlier than expected. They were both very friendly and professional. They were able to fix the leak and install a much needed new water heater ( mine was 30+ yrs old) same day!! I will definitely use Heart Plumbing in the future and will sing their praises to everyone I know :)

Melissa Shotts

a month ago

Returning customer here! Heart installed AC at our previous home. There was some rescheduling, it was pushed to the weekend of our wedding and they brought us a wedding gift kindly. The checking in every season was quite convenient and appreciated.Now at our new home we needed the entire HVAC replaced. We called Heart without getting a second quote simply because we trusted their customer service and expertise. After an issue with asbestos, they were able to work with us to replace duct work and provide the original service for around the same price.My brother is a lifetime Marine so I love supporting Veteran owned businesses but ultimately their ability to work with their customers and provide support is the most valuable!They are experts in the HVAC field and we are glad to be two time customers!

Bo Molai

a year ago

I searched high and low for a good service provider for a dozen+ projects after a home purchase... it was a big, scary purchase and we interviewed 5 different providers. I am so glad I went with Heart. Their service and flexibility were spectacular. Larry and his team in particular were incredible. They worked around me and my hectic schedule, they offered recommendations that saved me money, they were friendly and professional for the entire duration, and they took our crazy mind-changing in stride every time we got distracted by a squirrel! I can't recommend these guys more.

Paul Sellards

11 months ago

We read all of these glowing reviews and thought it was just too good to be true. We have had many bad experiences in the past with companies coming out to clean our main sewer line. Some quote extremely high prices, others don't actually clean the pipe well. Some just run tiny cutters down the line, and some don't run it all the way out to the street. Finding an honest and capable service company has became such a problem, that I started cleaning the sewer myself.I'm very impressed with the company, Heart Heating, etc... They sent us an email with the picture of the technician who would be coming out to do the work. And when Brandon arrived, he was very nice, professional, and did a great job. He knows what he's doing. We're skeptical no more. Heart will be our first call if we have any needs in the future. Thanks Brandon!

Pedro Borges

10 months ago

Jason I. helped me today. During his visit he was able to diagnose issues we have with our street lamp. He is very knowledgeable and professional as well as helpful. I feel he went above and beyond, and even took a look at other things to give ideas on improvements we could do which I appreciated. Highly recommend Jason I. in particular and Heart in general.

Jeffrey Dechristopher

a year ago

Kevin and Kurt were exceptional technicians. The were very professional, transparent and informative. They kept me up to date on the fly and there were no surprises and did a very nice and clean job.The initial appointment I had with Jalal was also a good experience as he gave us a true understanding of the need. Our sales meeting with Victor was also straight forward and he did a great job building out some options for us.Overall I am pleased with the service and professionalism from end to end here and would recommend them to anyone in need of AC service/repairs.

Travis Nychay

a year ago

We had a number of projects completed by Heart and all were done with great care and professionalism.Trey and his team did a tremendous job with our furnace and A/C installation. We have an older house which offers many challenges, but Trey was extremely professional and able to install everything with quality at the forefront.Darryl and Davarius were able to quickly repair a leaking toilet, and even went as far to do an inspection on the plumbing in the rest of the house to make sure things looked good.Jason and Cody upgraded our electrical panel and got our house up to code with the latest and greatest. They were able to complete the upgrade in the same day and the end result looks great.We really appreciate the entire team's work and would absolutely recommend them to other homeowners.

Brad Jones

a year ago

Preston was very professional and explained everything he was doing as he worked to fix my A/C system. Overall, my experience with Heart was very positive. Quick response to my need for A/C repair, got me on the schedule right away, kept me informed, reasonable service charge. I was so impressed with their service that I signed up for their annual maintenance plan.

William Dubus

9 months ago

I got my door knocked by someone by heart. They were a pretty professional door to door salesman, and I happened to need my furnace looked at, so I scheduled a service the next morning. Great turnaround, and they communicated wonderfully with me. Matt showed up on time, and looked at my unit. He explained what he was doing, and itemized what I needed done by priority, and let me know what could wait, and what I could do myself. My furnace is running, for a tenth what I figured it would cost me. I honestly regret freezing last February when it failed on me.

Josh Brewer

2 months ago

Larry was very knowledgeable, extremely professional and straight forward with everything that needed to be done. Highly recommended!

colt81963

a year ago

Jason Isenhart did a wonderful job diagnosing and repairing our outlet at our new home. He was happy to share his knowledge and walk me through each step he was taking during the repair. He was more than willing to answer any of my questions and seemed extremely knowledgeable. I would recommend his services to anybody. He was also extremely friendly!

Kristy Gotham

a year ago

We had a new water heater, furnace, ac unit, and humidifier installed. Kevin was awesome and very professional. He was dedicated to getting the job installed correctly and ended up working two extra days due to of a number of issues beyond his control that kept popping up. We appreciate his commitment to completing the job, checking to make sure everything worked correctly, and thoroughly explaining our new system to us. We also appreciate all the other HEART technicians (electrical, plumbing, etc.) that came to our house to work on this project!

Nicole Munger

9 months ago

Heart came to service our swamp cooler. Jamie, our technician, was thorough, professional, knowledgeable, and hard working. The scheduling team was professional and pleasant, and we appreciated the emails, texts, reminders, and technician info provided in advance. We’d definitely work with Heart again for this and other services.

Alec Larson

11 months ago

Louis and Chris were very professional, efficient and fast. I had the two of them come out to get my kitchen ready for a new gas range. So, we needed a gas line installation along with an additional outlet for the ignition on the range. Louis did a fantastic job running the gas line and even pointed out a few other issues I was not aware of. (my builders cut corners and my water heater isn't up to code.)Chris was incredible fast and was in and out in an hour installing another 140v plug. I cannot recommend them enough. And now my range will be available for use upon delivery.

Andy Dooley

4 months ago

Professional and friendly service. Louis, knew exactly how to handle the situation, his expertise enabled him to get the job done like a pro.

David Almquist

a month ago

My seller was very satisfied with the electrical work completed by Ethan. Thank you so much, Ethan!

Chuck Anderson

10 months ago

I have used heart for electrical work - Brandon was exceptional - and so I called them when I had a sewer backing up into my basement. Not only were they HUNDREDS of dollars less expensive, Jadson Jagger and Jim Anderson explained everything as they did it and got everything working as good as new. I highly recommend them!

Jory

9 months ago

Davarius stopped by to just work on our main water shut-off valve leak and ended up leaving us with 2 hose spigots replaced, a shower that drains perfectly, a kitchen sink that no longer leaks when we run the disposal, AND a toilet that doesn't wobble anymore! The job was WAY more than he expected and he was incredibly nice about it. Said, Whatever you need to get done; I'm here to help you. and got it done!We had a particular tricky setup with very old pipes that weren't installed correctly that he had to work on, but he powered through it all! He also had no problems explaining to me what he was doing since I was curious. Great guy to have in our home.If everyone at Heart is like Davarius, then I don't see myself needing to call any other company for the work I need done. THANK YOU!!

Lauren Sikerica

10 months ago

Our AC went out in the middle of a heat wave and the dispatch center was able to get someone out ASAP. Chris was great, he spent a few hours assessing the situation and eliminating the possibilities of what it could be. He told us his coworker was going to come out early the following morning and finish up. Trey came the following morning and walked us through the problem and it was fixed and up and running within the hour. The service this company does is amazing and their staff is super friendly and helpful.

Mckenzie Lehr

a year ago

The absolute best experience I could have hoped for. It was hard to find someone to work on baseboard heating but Luke M was INCREDIBLE. Extremely professional. They offer a lifetime warranty so piece was a tiny bit higher but 100% worthy it. He fixed my heating quickly and thoroughly. Everyone in their office was extremely friendly and communicative. Will definitely be using again! Thank you!

Doris Davis

a month ago

Completed the work in a timely manner. Explained what he did. Customer service was very good.

Alison Pearks

9 months ago

Heart communicated very well on the timing of the technicians showing up at the house, and having the location tracker of the service van was very useful. All technicians were very professional, and they provided excellent service of and information on the status of our furnace and overall HVAC system. We appreciated their thoroughness in checking out the system, and they explained the upcoming equipment needs without pressuring immediate action. We recommend Heart and will be using them in the future.

Rachel Gantner-Garcia

a year ago

My technician, Billy, was very professional and worked diligently to find the problem. He then educated me on what the issue was with our AC and why it was shutting off and how to better care for it and ensure it works efficiently in the future. He was also very friendly and personable. The receptionists and dispatch were also responsive, informative, and helpful. 10/10 would recommend.

Esther Andrews

9 months ago

Update: Just spent time on the phone with Jennifer who helped me work through scheduling a somewhat complicated timeline for solving my problem efficiently. She is awesome! Super knowledgeable, friendly, and takes the time to listen and solve your problem. Thank you!Outstanding service! They came to provide an estimate for 2 jobs - plumbing and electrical - and we talked about a few other issues I was having. They did repairs on the spot without having to book a separate appointment for most of the issues I was having. The only additional appointments I had to schedule was for a big all-day job, and for items that I didn't have the parts I ordered in yet. They were thorough, professional, courteous, and went the extra mile to drive to a store (twice) to get parts needed for my repairs. They will be my go-to electrical, HVAC, and plumbing guys from now on!

Mary Nash

8 months ago

We always have good experiences with Heart’s technicians. You get texts when they’re dispatched along with a tracking link and a picture with profile, they always inspect the area and do maintenance on related systems. Extremely responsive and quick!

Nita-Marie Shelton

10 months ago

We had Sterling as our technician. He was great!! Came the next day to detect where the leak was coming from. It only took him 5 minutes to figure it out and give me an estimate! The guys were amazing!! I will use them for any house issues or maintenance!!! Great, awesome guys!!

Celifish

8 months ago

All in all the experience was ok, I originally set the appointment I asked to have the last appointment around 5 pm, That was agreed and set up. The day of the appointment I received a call at 8 am saying that a tech was in Aurora and could be to our location in 45 min. I again said I preferred last call. I again got another call at 12 pm stating a tech would be coming in a half hour, I again told them I was at work and could not get home in enough time as I was over an hour away. They then said no problem they will keep the later appointment.I then got another call at 2pm from a yet different woman (3rd that day) rudely stating that they wouldn’t pay their tech to stay on until 5 as he had no other jobs to do and was the only “qualified person to do the job and that he was 45 min away and if I wanted the job done at all this was the only option !!!! At this point I was getting mad!! I had to cancel my own service calls that I had made with my clients to accommodate these rude people.When I arrived home there were two people in the van, one was friendly as the one working was pompous and short tempered with me stating he had 20 yrs experience and he knew what he was doing when I explained what a previous plumber told me.Out of all the people I felt with 4 of the 6 were pleasant and easy to deal with, the last woman that called and the plumber were rude and had bad attitudes.I have been in customer service for 40 years and would not recommend the way they do scheduling, also having the second man pitching other services as the other tech works to me is a waist of man power and feels like higher pressure sales tactics instead of the tech just stating “ by the way here are some other services we provide “

Nina Gomez

11 months ago

Katie Arellano was so awesome. She replaced our garbage disposal and didn't talk down to us after learning we had installed it ourselves a few years ago (she actually made us feel okay about the job we did and the gaps in our knowledge). She gave us fair pricing and finished the work so quickly and cleanly. We will definitely call her again when we need other work done.

Kathy Brophy

8 months ago

I blew out a light socket and it blew my heater thermostats out. They couldn't come out yesterday but had me schulded for this am on a Sunday and showed up on time. Chris took his time to check everything out and fixed my light socket and wired it directly to the switch. And my thermostat came on as soon as he checked the breaker box and tagged my box for the heater in case it happened again. The price was very good especially for a Sunday. I'm very please with the dispatch and Chris work. It was good to have heat again.

Sydney Hixon

11 months ago

I received a quote for some simple plumbing work; it was more than double the other quotes I received and I never received the email quote to have in writing (which he claimed to have sent while still in my home). Also, the service tech said he thought we had a gas leak and to get a carbon monoxide detector. A carbon monoxide detector will not detect a natural gas leak. He said he could fix the leak for almost $400 if someone could bring him other equipment because he doesn’t do that very often. I am so thankful I did not choose to use their services. I called the city to come check for a leak. The tech didn’t charge me anything and said we don’t have a leak using his natural gas leak detector. I have a 2 year old in my house. Had I followed the Heart tech’s advice, it could have potentially put my life and my child’s life in danger. I would recommend always getting a second opinion.

Kassandra Hocuhens

11 months ago

Very happy with the service this company offers. The employee helping us (Matt Russell) was very knowledgeable and informative of all options when it came to our water heater issues. Installed the new and removed the old quickly! Great job, and thank you!

Jessica Morgan

a year ago

Joseph did an amazing job installing a new light and fan for us. His work was top-notch, he involved us in the replacement to make sure we were 100 percent happy with everything, and he was also delightful (as well as on time and professional). We will definitely use Joseph and Heart again for electrical needs!

Ashley Ramsey

9 months ago

Katie restored my hope for this company! I have had awful experiences from techs from here but she is truly a diamond in the rough. She came out for an inspection of some flooding in my basement and advised me what to ask for with another department that handled drains and saved me their quoted $1000 repairs and got what I needed done. She then came out to fix the leaking pipes and washer valve and did more repairs than quoted since whoever did my pipes before didnt soder them correctly with no increase on charge. She was very respectful while in my home and finished everything within a couple hours. I will only have her from now on. Thank you so much Katie! Christopher was fantastic and always on time! He stayed 3 whole days working in the freezing cold and never once complained even when offered to take a break he was a work horse and didnt stop once. I know have a trusted electrician and plumber for life.

Tim Lancaster

11 months ago

Chris Burke and the Heart team were great to work with! From the first call to having the service completed, everything was exceptional. Super fast, responsive to questions and ON TIME! I will certainly be referring Heart to anyone that needs an electrician. Chris went above and beyond to troubleshoot our problem, explained the issue and fixed it, quickly. Without question I will be contacting Heart for my future electrical needs. Thank you, Chris, and thank you, Heart Heating, Cooling, Plumbing & Electric!

Andrew Whittle

a month ago

I’ve had experience now with all three of the trades Heart has (electrical, HVAC, and plumbing). I’ve never had a bad experience, I’ve never had a worker show up late, look unprofessional, or complete the task poorly or slowly. We recently installed a new heat pump, and while the work was more expensive than I would have liked, I have zero concerns about it for several reasons. The install team was competent and efficient, then a senior installer/field supervisor came to check on it, and finally Heart has a warranty that I’ve never seen anywhere else. I posted a review in June of 2020 for plumbing work, and the results are the same now as then. The electrical work is top notch and to be honest, is probably better than most of what’s in my walls. They do cost a little more than some of their competition, but you get what you pay for with Heart. It’s easy to offer a warranty as strong as Heart’s when the job was done right in the first place.

S Berns

8 months ago

I contacted Hear HCPE through a recommendation from a friend who had done business with them within the past year. My furnace/AC unit has been heating and cooling well, but doing some weird things - prolonged clicking noise, turning on and off repeatedly when the house was at temperature, loud vibration noise. It's a Rheem installed in 1999 (so 23 years old). I had been told within the past 5 years that it needs to be replaced but I've been doing what I could to help it limp along. Joe from Heart HCPE found and fixed the vibration (a part repaired a year ago by someone else that was not adequately fastened down), showed me pictures of what was happening, explained what was happening, and told/showed me the red flags to watch for that might indicate it was actually going to be a major problem. He explained my options for fixing it, while also letting me know the drawbacks. Not once did he try to sell me anything (thank you Joe!). I asked a number of questions; he patiently answered all of them. I'm probably going to have to replace it soon and set up an appointment for someone in sales to come see me.I appreciate Joe's professional conduct, not trying to sell me something, taking the time to explain the benefits/drawbacks to repairing and replacing the system, and for showing me what to look for in the furnace and in the thermostat in case it was going to be a more serious problem (it's winter and nighttime lows are in the teens and 20s). He made sure I received emailed paperwork/pictures before he left and that I had his business card. I truly appreciate his level of concern for me to have a working furnace but without a hard sell on either repair/replace. Joe is extremely knowledgable and personable. I would highly recommend Heart HCPE if your furnace is giving you problems.I'll give an update if I purchase a new furnace/AC through them.

Teresa White

a year ago

There were several Heart employees that worked to install my new heat pump, two new vents, new return, new sub panel, and outlet. The project was estimated to last two days and the crew got the AC running in one day because the temps were so high. It meant a lot that they would stay until 6:45 the first day to ensure AC would be available that night. I was so grateful and so were my pets! Thank you for the excellent customer service and I look forward to working with Heart again.

Nat DeRose

3 months ago

Updated 4/16/23Great service by Jamie Hietman. Annual AC maintenance. AC is 10 years old and Jamie provide multiple options on services that are required at this life of the unit. Jamie even provided a priority list of items to perform this year that will provide a better quality on the unit over next several years.He even assisted with when to turn off the humidifier and process to turn off for the summer and fall months.January of 2023Had a humidifier put in to help with the humidity in our house. The house was hovering between 8%-15% on average before. Now the house runs between 30%-35%. Huge improvement on static and house being too dry.Spring of 2022We also had a great experience with their plumbing division as well when we started hearing noise in the piping. Heart come out the same day, assessed the situation and provided their feedback on what our issue was. The tech was friendly and courtesy considering it was just an air pocket causing the issue.Summer is 2021We had a whole house fan installed. The tech, Kelly Smith, was responsive, professional and up front about the process. Due to the pandemic and supply issues it took about 2 weeks to get the fan installed, but it was worth the wait. All that was left for us to do post installation was fill the drill holes and paint the ceiling around the unit, minor fix.We love the fan, it cools the house within 30 minutes when on low and allows us to not have to run the AC continuously overnight after these hot summer days in Denver.We joined the annual program which allows for annual tune up on the furnace, AC, plumbing and electrical. Also get discount on pricing, work being done.

Heather D

10 months ago

Amazingly responsive. communicative, and willing to help. We approved them for a major job and expense, then they found the repair to be simpler than first thought and came in way under their original quote. I certainly appreciated their honesty and professionalism every step of the way. And.... as we all know,,,, that is becoming harder and harder to find in today's service industry!

Jenner Southerland

a year ago

I used Heart Heating to move an outlet on a water heater several months ago. They did a good job, so I called them again because my mini split inverter air conditioner wasn't working properly. My time frame was 7am - 12, they showed up just after 1pm. Without connecting ANY diagnostic equipment, Mitch told me that my unit had a leak and was not installed improperly. He would have to basically reinstall it, which was an 8 hour job that would cost $4500!!! Another technician from a licensed, insured company came out and actually plugged in a tool that detects leaks. He found ZERO leaks and determined that the outdoor compressor had probably been tampered with by a vandal. He cleaned the filters and back panel, recharged the unit and recommended I buy a cover for it. The whole visit took about an hour and cost less than $500!**Update: What I appreciate even less is the call I just received from the operations manager trying to justify their quote and discredit the repair I had done. Bottom line is even if the until did need the repairs they claim, I could still get it done for less than $4500!

Megan Saeman

9 months ago

These guys were so helpful and straightforward. They really went into detail about what I was paying for and I felt really good with what I paid because of it. I will definitely be using them for everything I possibly can. I’ve had such bad experiences in the past with stuff like this and I’m so thankful to finally have a good company to rely on.

Janay Cathey

9 months ago

Besides them not meeting our eta window. Was great. (But I get it complicated assignments today)Jade was very informative , answered our questions, helped deal with American home shield, and finished the fix relatively quickly. Pinhole leak in plumbing not easily accessible. They also were able to get to us within a day as we already had water off for most of a day when we called them.

Ray Czaplewski

a year ago

Jason provided us with an estimate for installation of electrical radiant heating. He was very professional, respectful, personable, and knowledgeable. He even suggested a less expensive option. I have total confidence in Jason. Also, Sara in the office exhibited excellent customer service. I do sincerely appreciate the 10% Veteran discount. I am obviously impressed with our experience with Heartland.

Melissa Bograd

2 months ago

Darryl was timely getting to us and talked us through everything he was doing/what happened to cause our leak. We’d work with Darryl again!

Andrea Datte

11 months ago

Brandon was amazing! Thank you for being so professional and thorough with all of our needs in our home. I called over 30 places late the previous night and they were the only ones to call me back the next morning with services! Highly recommend!

Rick Duffy

4 weeks ago

Roberto and Paris did a great job, listened to my issues, explained everything plus options.

Haneen Badri

11 months ago

All three of the gentleman who serviced our house were outstanding professionals. Dan and Mike did a great job at explaining everything as the process was ongoing. Along with their associate Victor who did the original estimate for us and had us set up with 2 portable AC units until ours is replaced.

Tom Sajbel

11 months ago

Both Kurt Vasquez and Kaleb Jones were very professional and did a fantastic job installing our furnace and a/c system. They were very happy to answer my questions throughout the installation process. They were super respectful and careful with our property (using floor coverings) and when they nicked our cedar fence, Kurt even offered to go an buy paint and touch up the scratch. Very impressed with Heart's installation team. I have not used their warrenty service or scheduled a maintenace call yet, so I cannot comment on that.

Sharon E Perkins

10 months ago

Mr. Ashton Garble and his apprentice Cole, were very committed to the completion of their job. This left us with a satisfied and grateful feelingabout their efficiency and dedicated hard work. We were very pleased and relieved. I would recommend their company services to anyone that would be in need. Again, we thank you so much. Ms. Sharon and Family

Heather Salimbeni

a week ago

John Willing was very professional and did a great job in a timely manner

M E

11 months ago

The technician was professional, courteous and adept at his trade. My plumbing issue was successfully resolved thanks to the team at Heart. The communication standards they apply are high and greatly appreciated. I like that they include a photo & bio of the technician prior to the job.

A.J. Lee

9 months ago

I was very please with this service! It was done in a timely and very professional manner, Joe Fiducioso arrived was able to quickly diagnose the problems and he had the heater fixed within about 30 minutes of getting the parts. I would recommend them to everyone and specifically I recommend Joe Fiducioso As the maintenance technician, very professional even put on shoe covers when he entered the house. Thanks Joe and thank you heart heating and cooling for all your help! 💪🏽

Rita Chadbone

10 months ago

Victor Gallegos came and checked my system and he provided a quote for AC install , he was great, very helpful and the quote I received was very reasonable. Michael Ibarra did the install, he was great he explained everything , he was friendly professional , I would recommend them to family, friends and neighbours . I am very happy I used them to install my AC, I would use this company for any other services I would need.

Jai Clack

a year ago

My first impression of this company was a good one, they sent me a full bio and picture of the technician to arrive at my residence. Joe came out and provided a service call on my A/C system. He was very helpful, knowledgeable and extremely professional. I would recommend him for any A/C diagnosis and/or repair.

Julia Staley

5 months ago

These guys are great! We have had a couple HVAC issues since our basement buildout and they have been amazing to work with. Cody was such an incredible help and really tried to get down to the bottom of the issue. I would recommend them to anyone needing HVAC help! Thank you Cody!I had left a 5 star review after using Heart Heating for our HVAC 5 months ago. Thinking I would continue to get great service, I scheduled an appointment for my water heater. The appointment was for Monday between 7am and noon. At 11am, Heart Heating sends me a text to inform me that my technician would not be available that day and that the appointment needed to be rescheduled for Thursday or Friday. Unfortunately the unit is located in a rental unit and we had a renter arriving Wednesday. After not receiving a response via text in regards to the scheduling issue, I followed up with a phone call. Not only were no apologies offered for the last minute cancellation which I re-arranged my schedule for, but no solution or again apologies for not being able to provide an earlier appointment. Simply, mam, this is what we have, take it or leave it, we don't care. And so I will now redirect my business to someone that still offers customer service. It seems the pandemic has affected lots of businesses and this is unfortunately one. Great technicians, but HORRIBLE customer service.

josh olson

9 months ago

Larry at Heart was here early and extremely pleasant to work with. We needed our barrel sauna hardwired, so he added what was need to the breaker and ran about 50-60ft of wire/conduit from the breaker, around the side of the house, and to our sauna. It was snowing and cold but he powered through and couldn't have been more positive with his attitude. Everything looks and works great. We couldn't be happier with the way it went. Thanks again, Heart and Larry!

Ben Steele

5 months ago

I had some issues with the drain in the side bath, and also had some valves in the laundry room that needed replacement. Sterling came out and evaluated the problems, quoted me expertly, and was able to work me into a busy schedule. Expert work, and good conversation.

Christopher Lawyer

3 months ago

Heart Heating Team and Jim Anderson did a great job with sewer main back up, leak detection and repair. They even put back my landscaping :) Thank you!

Kat Plaza

a year ago

Luke came to my home to repair my swamp cooler, he was on time and very friendly and respectful. He was knowledgeable and helped troubleshoot my problem.While he was here, he also helped me consider some solutions that might be more cost effective than updating my electrical panel. He definitely had my best interest in mind.

Sharon Dyer

a month ago

Ethan Dinwiddie installed some extra outlets and a light fixture. We are happy with the results.

linda kirscht

a year ago

Heart Electric was highly recommend by my daughter, and I see why. I was having a problem with a bathroom lighting fixture. Larry was very professional and was able to fix the issue at a very reasonable price — and he reviewed other potential issues in the house, none of which needed to be repaired immediately. I was very impressed with the professionalism and plan to use them again.

Catherine Sneed

a month ago

Ethan came out and worked on our breaker panel, replaced a breaker. We liked him very much!

Theresa Buckley

a month ago

Darryl did great work for our Church. Ww will use him again!

Jim Romero

10 months ago

I see a lot of good reviews here and I don’t get it? The tech that came to my house was fine, but the estimate was absolutely absurd. They gave me an estimate to clean the outdoor AC unit and replace two parts for just over $1200. The parts total about $50 and to replace parts and cleaning would be maybe 45 minutes of work max. How can they possibly justify charging that kind of money for that amount of work? I was in shock and mortified that they are charging uninformed customers that kind of money. This is scam level charging and would never trust this company.

Kevan Umberfield

a year ago

We used Heart for a furnace and central AC install and had a fantastic experience. The quoting process was easy & the price/value highly competitive. Kevin and Nathan were prompt and professional during installation and worked with us on some last minute scheduling difficulties on our end. They will be our go-to company for similar projects going forward - highly recommended.We went with Heart for plumbing inspection/services 4 months later and were similarly impressed. Darryl and Louis were were prompt, professional, and very easy to work with. We had repairs done to the water heater intake and several shutoffs around the house. They will be our go-to for plumbing needs.

Gabriella Shimkus

a year ago

I have used Heart several times over the years and each member of their team has always been incredibly helpful, patient, and honest. They do quality work at reasonable and transparent prices. They are always on time and provide a courtesy call -- way more than most service companies I have worked with before. High recommend!Big thanks to John D. for his kindness and patience today!

Kris Akse

a year ago

My service Electrician, Larry Reynolds, did a great job troubleshooting my electrical outlet problems and installing a tricky ceiling fan, ensuring at every step that the electrical problems were fixed and that the fan assembly was sturdy and safe for the fan/light combo I ordered. He was professional, on time, courteous, communicative, and thorough. I would highly recommend!

Bob Barron

9 months ago

They showed up early, which was great. Very professional and very nice. Went right to work checking my furnace, then took the time to explain what he had done. Along with my invoice he sent me pictures of everything he had checked. I will never use any other company only Heart. Don't get scammed, use someone you can trust to do the job right, someone with trained and professional technicians.

Jason Dorn

a year ago

Would definitely recommend… Service Tech Jalal was very helpful and informative. Our swamp cooler was supposed to be fixed last year by a different company but clearly was not, so I called the Heart team and it definitely felt like they’ve got a higher standard in getting the job done. Thanks to the team at Heart for your help in getting our swamp cooler running again. Sure beats the competition’s backed up service schedule. They got us scheduled 4 weeks faster than the Cooler Company. 🤘🏽

Jamie Edwards

7 months ago

Rip off merchants- I scheduled Heart to provide a quote to reroute five lines of electrical conduit on the outside of a property. We are looking to move the conduit lines out of the way so we can install an egress window in our basement. Heart rescheduled the appointment a total of 3 times which wasted a significant amount of time simply taking calls, letting tennants know etc. When they finally showed up, I explained what we were trying to do and would they please provide a quote. They stated they would have to replace two entire electrical panel for the building rather than simply move the conduit lines. The reason they provided was otherwise they'll be much liability which sounds like a very convenient catch-all explanation to misquote and overcharge customers. They provided a quote of $19k!!!!! It's honestly hard for me to understand how they came up with that solution and price and seemed to be interested in finding the very most expensive solution to the problem rather than addressing the issue at hand.

Debi Rippe

a month ago

Corey was great. Explained everything he was doing and listened to my requests

T Schroeder

a year ago

Highly recommend! Company and Jason were very responsive and helpful with an issue with outlets and a much needed upgrade in an electrical panel. I had both fix and upgrade done within a few days of my initial call. On time (if not early!), professional, and got job done quickly and efficiently!

michael bush

a year ago

I can't say enough about Heart. Just over the past few weeks we have had John out to update and service our furnace, Darryl and Tristan out to help with our kitchen sink and garbage disposal issue and Jason today to fix a light socket that blew and needed replaced. It's so great to be able to call one place for all our home needs. Best yet it's always been taken care of day of. Everyone has always been very professional and helpful every step of the way. Thanks everyone and keep up the good work!

Jie Chen

a year ago

Brad and Mitch are professionals and skilled at their respective disciplines. My husband Normand utilized Brads expertise to troubleshoot the gas line to our outdoor BBQ. Also Mitch helped troubleshoot my AC blowing warm air. Each technician was very respectful of our home, wore shoe covers and a mask as requested. They were both a delight to work with. Thank you Heart for making the experience positively great!

Cody Stansbery

a year ago

The outlet pipe to my sump pump came apart in the wall so some water was making it outside and some running down inside. I needed help fast and Heart was able to get me a plumber out in under two hours. He was quick, polite and answered all my questions. I would recommend and will use their services again.

Carlos Reyes

2 months ago

Katie was amazing. Although I knew what the outcome would be when I called for a technician, she was great in walking me through the necessary and possible changes that might need to happen. Suggested different options and explained the pros and cons of each. She was super friendly as well as Lois. Really amazing service

Christy

a year ago

Preston came out to fix our evaporative cooler and communicated exactly what was needed. He came back three days later at 8 pm to fix it because it has been so hot. He went way above and beyond anything we expected, and was the most knowledgeable repair we have had for our breeze air evaporative cooler. He was great!

Rika Mitchell

a year ago

My furnace started struggling the day before so I communicated with this company on Thumbtack by addressing the issues. And a technician came out to my house within the next 24 hours. Appointment setting with them was super easy and quick.My technician, Trey, was excellent. Although he was friendly enough, he focused on the task at hand and didn’t spend too much time on chitchatting with me. He was at my house for about 30 minutes.Fortunately for me, it (the furnace) required a little TLC from a professional like Trey. He fixed the root cause of the issue (dirty flame sensor); not only that he checked to ensure that my furnace was in good shape for other areas. He even gave me a filter at no cost. And all this cost me only $39! I was truly happy with that!Yes, I will hire them for any/all furnace/AC/plumbing needs/issues in the future. This is an amazing company that truly cares about the safety operations of your HVAC system!!

Ian

10 months ago

Heart did some *major* unexpected work on our basement and, as difficult as the job was, they were careful, respectful, responsive, and quick with their work. They worked extra hours, kept us informed, and handled everything that needed to be done--both before, during and after the job--with exceptional professionalism and clarity. We will absolutely continue to use them in the future.

Ashley Crowe

a year ago

I called late on a Friday but Chris was very friendly and eager to help. I was scheduled for repairs on Sunday but Chris was able to fit me in on Saturday due to a cancelation. Joseph came to make the repairs. He was friendly and efficient. I am very pleased with the overall service I received and will use these guys again in the future!

Natasha Hojati

a year ago

Dan helped us install a doorbell in our newly renovated home. He came a day early and fixed the issue within a few hours. He is extremely friendly, knows his stuff, and does his best to make sure you get the best service available. He also explains the issue so you understand fully what the cause of the issue might be and the correct steps to resolve it in a cost effective way. We would 100% recommend, as he is personable, caring of your home, efficient, and extremely helpful in getting your issue resolved.

Zachary Driskell

9 months ago

Rob was a huge blessing! He went over details of why the furnace was not worth repairing and set me up for success with recommendations of a brand to buy. As well as scheduling someone to come and give me an estimate of replacing the current system. Could not recommend more.

A Heuerman

a year ago

I was very impressed by the reviews here, but unfortunately I never got to experience their actual work. I called on Friday afternoon to schedule an appointment for my air conditioning that had gone out. They couldn’t get me an appointment until Monday 12-6 so I took it. Around 5 I got a call they couldn’t make it until the next day 12-6 (Tuesday). I said okay that’s work, then Tuesday morning they said someone who could be out in 45 minutes. Since we weren’t planning on a Tuesdays visit to begin with, we had swimming lessons until noon. II said ’d like to keep my quoted time of 12-6. They said no problem, then again right near the end of my quoted timeframe on Tuesday they called to say they couldn’t come that day either and the appointment was Friday! A whole week from when I called. You’d think with them bumping me twice (it was around 100+ degrees every day), I’d be prioritized for an appointment but it wasn’t the case. I could’ve had the repair done already if I knew they’d continue not making it my home. I cancelled the appointment and got Balance Point Heating and Air Conditioning to come out the following day. They did a fantastic and thorough job and showed up midway through the quoted window!

Katie Arellano

9 months ago

Chris and Brandon are fantastic! They had to trench the hard grounds of gilcrest out to my covered patio to add the electrical for my new hot tub! They did a great job very pleased with how clean the work looks completed!

Vicky Mynhier

a year ago

Kyle was wonderful and so helpful but the brand of furnace that I have, discontinued making parts for it. He was kind enough to bring portable air conditioners out for my use until I figured out my next step. Unfortunately/fortunately I was able to find someone that still has parts for my furnace. Again, I highly recommend Heart - it didn't work out for me but I would highly recommend them .

Sarah Singletary

11 months ago

Our AC stopped working and we were able to book an appointment the next morning. Our technician was super thorough and friendly, he identified what he thought was the problem within 5 mins of arriving. Even after identifying and fixing the problem he checked all components of the system to be sure everything else was working properly. Will definitely use Heart for our future needs!

Shelbs Ss

6 months ago

Jason and his associate were very helpful and professional. They were also very informative and showed me where my furnace filter is on my furnace 🙂

Anita Wright

6 months ago

Amazing service by all technicians: knowledgeable, efficient, hard-working, polite, clean! I really appreciate a business with integrity and competent technicians that exceed expectations in every way!

Rebecca Turner

a year ago

I have seen two technicians in the last two days. Luke took the time to talk me through minor tweaks I can do to help my AC system function properly. Roberto went the extra mile today to ensure my AC unit was functioning, despite the part he needed being a drive. I really appreciate his thoroughness and thoughtfulness!

kj kj

3 months ago

Corey and Ethan were competent professional technicians. Replaced a main breaker box, ground wires, GFI outlets and smoke detector combos. I would recommend Heart 💯 percent.

Amanda Willshire

a month ago

We have hired Heart for Heating/Cooling and Plumbing fixes and maintenance. Great company!

Linda Bigley

9 months ago

My tech, Jamie, was prompt, courteous and friendly. Our old furnace is running great and he was fast and efficient at getting the job done. At this time, I'm very satisfied.

Marita Forney

a year ago

Fantastic customer service. So appreciated the time, patience and expertise Cory provided in helping me understand things unfamiliar to me. He shared options that were helpful and practical. Extremely professional, friendly and I immediately felt he could be trusted. He provided much of the history of the company too and their business practices which made me feel more at ease in making my decision to move forward with the project. I'm extremely pleased with the outcome. Will definitely call for other issues that arise.

Laura Koch

a year ago

I have worked with Heart for about a year renovating and updating my house that had been DIY’d for the past 50 years… and every time I’m blown away by how great their services are, and today was no different. Louis was so great to work with and he was able to convert my stove and oven from its “creative” electric system to gas. I’m so grateful to him and the whole Heart team, I do not even think about calling any other providers. They’re the best!

Serena Snow

a year ago

Brad was able to remove and replace the drain system in our bathtub. It had clearly been the original system since the house was built in 1951 and was not an easy job but he did great work. The entire experience was stress free and the customer service far exceeded any of my expectations. We will be happy repeat customers for any other plumbing, heating, cooling, or electrical needs in the future.

Courtney Turner

a year ago

Great experience with Heart! I woke up on a Sunday with water pouring out of my basement ceiling. Could not get anyone to come out day of until I contacted Heart. Not only did they show up on time, but my technician, Brad, was super friendly and had the repair completed same day. Cannot recommend Heart enough. Thank you so much for saving me from a flooded basement!

Angela Barron

a year ago

This company is absolutely amazing. Very fair pricing and affordable. Robert was fantastic! He took the time to go over everything that was wrong in my system and went over everything with the pricing. Scheduling is easy and appointments are available in a reasonable time frame.

Matt Ganski

a year ago

Michael F. from Heart was the most knowledgeable plumber who has ever been to my home. The flooring under the toilet had complications and he was forthright and informative about the procedures to fix it. He also helped me answer questions unrelated to my install. Great work

Brian Hyman

a year ago

I called Heart Plumbing in a panic as my water heater had gone out and was leaking badly in my crawl space. Katie Arellano was both quick to the scene, thorough in her inspection, and even more thorough in providing me with a timely solution. We were able to get a new water heater installed right away, at a reasonable price and with a great warranty. I look forward to working with both Katie and Heart Plumbing in the future - have no fear in working with Katie, she will renew your faith in the process!

Shri W

a year ago

Dan is great. He fixed a couple of electrical issues in my house for a reasonable cost.Davarius and Darryl were also great, fixing several plumbing issues in the same day.All employees were very professional. I highly recommend Heart.

Bre Krushensky

10 months ago

Ben and Darryl did great! They were very respectful and got the job fixed with no issues. I would definitely use them again and recommend to a friend.

Carrie McConnell

a year ago

We have used Heart Heating, Cooling, Plumbing and Electric twice so far and we have been very pleased with quality of service both times! Most recently, Mitch came out to our new (to us) home to start up the swamp cooler for the season. I have never had a swamp cooler cooling system before so I really appreciated the time Mitch took to get the system up and running plus explain how to use it properly so we are comfortable this summer plus taking good care of our cooling system. Thank you Mitch and Heart!

Bob Stephani

a year ago

Larry was awesome. He discussed several options with me, and we discussed pros and cons of each. He was great with my dogs and did quality work, making sure it was going to work for what I needed. He was friendly and professional. I highly recommend him for any electrical work!

Travis Bryan

a year ago

Heart heating-cooling-plumbing-electric was great to work with more specifically Larry Reynolds, he was polite, arrived on time and has a wealth of knowledge, he was able to diagnose the problem right away and fix it even faster, now all our switches and plugs work great. We have dealt with several electrical contractors that did a shotty job and wouldn't even come back out to fix the problems that still were there after they said they fixed it, so it was great to have a company come out and complete a job at a very reasonable price. I would absolutely recommend them to anyone especially Larry

Brad Butler

11 months ago

Excellent customer service from start to finish. Chris, who answered the phone, was very friendly and professional and got us booked for service the next day (Saturday). Joseph, who actually arrived and did the troubleshooting, was great. Very thorough, articulate and professional.

Rui Amaral

a year ago

Excellent level of communication and on time! Jason was an absolute pleasure to deal with while he came up with a quote on the spot! incredibly friendly person! would highly recommend these people if you're looking to get a job done ASAP and done the right way!

Bradley Abramson

a year ago

Definitely have dealt with this company enough to know they care. There have been issues at my house from swamp cooler to the boiler.Mitch, Preston,Tisha, Ana all stepped up when difficult timing and schedule conflicts existed for unforeseen reasons.After everything there new policy and service will have you coming back, but the people will make you smile knowing that you are in good hands. Definitely 5 stars and will be using them again.

Casey Frazier

4 months ago

Jim was Very good at explaining and performing his job. Well Done Jim. I will use him again

cir du soli

7 months ago

I just wanted to give a shout out to Sterling, you were of immense help and advice and repairs and to come out so quick and close to Christmas I'm just very appreciative, you went above the standard that most folks do and it just really means a lot. Thank you, we will be using you guys for literally all our repair services, you the man brotha! Happy holidays!

Dr Sharp

a year ago

Steven was very professional and efficient. There were some issues yesterday with the scheduling, but that was the dispatch center’s fault. The rescheduled visit today was perfect. Communication from dispatch and from Steven was great. I’m very impressed with Heart and will definitely use them again.

Dan Vanderhorst

a year ago

Excellent experience. We replaced our entire HVAC. The sales team and technicians were all courteous, competent, knowledgeable. We have a great system at a reasonable price. Highly recommended!

E Beuler

9 months ago

Larry was as excellent as all their other technicians. He explained what he was connecting electrically. All personnel are terrific! Won’t ever think about using anyone else in the future. I feel very valued as a customer too!

Hanna Davis

a year ago

My electrician was Jason and he was great! My heat hasnt been working for almost a week and he was able to spot the problem in a matter of minutes. He is incredibly knowledgeable, and took the time to explain to me what the issue was and how he fixed it. He was also on time and very professional. Thank you for the great service!

Cara Lynch

a year ago

We had contacted several companies to extend lines from main gas line to an area in the back yard. HEART was definitely the best at: responding to phone call request (a person answered the phone!), setting up appointments, explaining details. Appointment was established quickly, quote came immediately. The technician, Matt R. was professional, explained the work and gave information about the company. He gave good overview and answered questions politely. It was reassuring to have someone so thorough. I also appreciated getting a real time estimate on arrival time via text--great to know exactly when the appointment will start. I readily recommend.

Ashley Hill

10 months ago

Wonderful. Came out and looked at my problem on very short notice. Gave me price estimates on everything and explained all the options before doing any work. Thankfully my issue was a simple fix for a reasonable price. Will definitely use them in the future if I have any need.

Jenna McCallum

a year ago

Joe and Billy are awesome. They showed up right on time, are super personable and friendly, and were incredibly detailed and efficient in repairing my furnace/AC. They explained their recommendations thoroughly prior to beginning work, and even broke expenses down by what they felt was absolutely necessary for safety/usability purposes, what was a good idea to extend the life of the units, and what isn't technically needed but is a good idea given the age of the units and home (water sensor, etc.) Then, when the supplier didn't have the exact water sensor in stock and offered a subpar product in its place, Joe declined the offer and instead moved his schedule around to come back the next morning with the higher quality sensor and install it for me. The workmanship is excellent, the furnace is no longer short-cycling, and the AC is noticeably cooler and more effective.I HIGHLY recommend Heart for any HVAC needs, and have actually scheduled one of their electricians to come out and take a look at the panel upgrade I need based upon the quality of work Joe and Billy did on my HVAC system. Very happy to have found such a great company to trust these big-ticket items to! Thanks, guys!

Elise Nystrom

a year ago

Jason Isenhart did a fantastic job with the electrical work, I had the 220 plus relocated from a closet on the main floor to my basement. He was able to arrive same day and quickly!Darrell Fabra and his partner (I cannot remember his name - but he was a Houston native like me!) arrived on time and successfully added a pump and washer hookup into my basement so I can have the washer and dryer together. They were professional and great to work with.Tristian Swain and his partner (I cannot remember his name) came out last week for an initial quote and arrived on time and were very professional as well.Overall 10/10 for Heart!

Kaylee Hodges

a year ago

We worked with an awesome guy, Jason, and will continue to use him for all the electrical things we need for our newly purchased 1940s home. He taught us how to install things so he didn't have to charge us for easy electrical work. He genuinely cared about us saving money where we could. My wife and I couldn't have asked for a better person to come into our home and set up what we need. We highly recommend this company!

Joan McNeely

a year ago

We used Heart for leaking bathroom pipes and a garbage disposal replacement a couple years ago and this year they installed a new electrical panel for us as well as a new furnace and AC unit. They were amazing to work with all around. Everyone that came to our house was professional, considerate, and most importantly took pride in their work! They were also able to give us the best deal after shopping around at a few different local companies. We highly recommend this company for any electrical, plumbing or HVAC needs.

Stephanie Thy Tran

a year ago

Brad came to our place and did a GREAT. JOB. He identified our leaking pipe issue within 20 minutes, gave a great (and very necessary) recommendation and fixed it within a couple hours. So thankful to have had your team out to help us as we navigate new homeownership. Thanks guys!

Bruce Jansen

a year ago

Heart replaced our water heater which was installed in 1998. Needless to say, the heater to be replaced was rather heavy to carry out. Brad, the plumber, called the shop for reinforcements. An assistant arrived within 30 minutes and the old water heater removed. Brad then installed our new Bradford 50 gallon w/h professionally, on time and cleaned up quickly. Very happy with the service Heart provided.A month or so after the water heater was replaced, we turned on our outside sprinkler and heard loud pipe hammering every time the sprinkler changed zones. We called Heart and they came out quickly. It took two visits, but Steve, our technician, determined that the newly installed pressure relief tank both had water in it and was set at the wrong pressure. Made the changes and the system again runs quietly. Appreciate Heart and Steve's persistence to get it right. Well done!

Michael Hamilton

6 months ago

Jason was on time, efficient, communicative, pleasant, and knowledgeable. He didn't have the part, but drove all the way to his warehouse and back immediately on a zero degree day.

Dee Martinez

4 months ago

Dan C is knowledgeable, professional and fair. It’s nice that there are good people in your company.

Megan Barber

a year ago

Collin was amazing as always. He knew I had a busy schedule and was willing to work around it to get my AC up and running. I’ve been using this company since moving into my new house and I’m always impressed with the service and the guys that come out. I will be using heart heating and cooling for all my household needs. Thanks guys!

Raminta K

8 months ago

Called about a broken furnace and ended up having it replaced with a new one. So impressed with the entire team from beginning to end. Professional and kind. We gladly signed up for their maintenance plan and look forward to working with them in the future.

Rocky Roman

4 months ago

Jason was very helpful and friendly. Very fast service! Will definitely call them again.

Corey Popejoy

4 months ago

Matt was incredible. He is professional, courteous, and knows his craft very well.

Mrs. Cateyes

a year ago

Billy was absolutely amazing. He was attentive to our family needs mindful of our baby gate and very knowledgeable. Not only do I recommend the company, but if you can pick your tech ask for Billy.

Patrick Glover

a year ago

We are very happy with our service! Brad W. came out and helped fix our issue with the garbage disposal quickly and it didn’t cost us an “arm and a leg!” Have had them out for other issues in the past and they did a good job as well. Highly recommend!

Gina Montoya

a year ago

I was very pleased with this business as they called me back right away and said they had a cancellation and could get me in the same day. I highly recommend Jason Isenhart as he arrived early and was friendly and professional. We talked through the problems with refrigerator and determined it’s not the electrical, it is in fact a problem with the refrigerator. He was very thorough in his work and I’m very happy that I found this business. I will reach out to them if I ever need any plumbing, heating, or electrical work in the future.

Danica Perrine

8 months ago

Definitely do their due diligence when it comes to solving a plumbing issue. Davarius went the extra mile and fixed a plumbing problem we’ve had since we moved in two years ago. Having them come back for electrical work next!

Aubrey “GoForBroke”

4 months ago

Joseph was really professional and humble, Will definitely have my business again.

Brandon Smith

2 years ago

There is a reason this company has such amazing reviews. They are honest, fair, and their work is of the highest quality.Blaine (plumbing) helped me out of a really bad spot I got myself into. He was incredibly kind and took the time to educate me on the questions I asked.I also had Heart replace my incredibly old boiler and water heater system with a combination boiler/tankless hot water system. Mike, Blake, Cody, Steve, and Cory did an amazing job removing the old cast iron system and installing the new one. Again everyone was incredibly kind, courteous, and took the time to answer all of my questions. Heart also offered me an incredible financing deal for which I would never have been able to afford the work without.This is now my go-to company for anything in my house that’s above my level of expertise.

Thomas Little

a year ago

I called up the business and described my shower problem over the phone. Within 24 hours they sent over Brad to help fix the problem. He was extremely professional and even help educate on my current problem but my other projects. At the end, he even did an inspection of my entire plumbing fixtures to make sure they all worked efficiently. Thanks again Brad and Heart HCP!

Christopher Hunt

11 months ago

My tankless water heater stopped working. Heart sent Jade to fix the issue. He was able to diagnose the problem. Bad gas valve. Here came the kicker. He was going to charge me over $1,400 to change the valve. When I showed him I can get an entire brand new unit (same exact one) for less than what he was charging me, he started making excuses about labor and what he had to do to replace the part. Lied about a bunch of pieces that had to come out to change the valve and how the part was about $250-300. When I called him out on it, he dropped the price instantly by $500. So now I’m looking at $900 for this gas valve. I told him to leave. I called Rampart and they had the part in stock for $150 but even told me to call Rheem as it should be under warranty. It was. They overnighted the part to me. The part arrived and replacing it took me, with zero plumbing experience, 10 minutes tops to replace it. All the brackets and screws that “have to come out” was complete B.S. There were two bolts, one at the top and bottom. Unplug the two wires on the front and pop it off the bracket it is in. Putting it in was just just going in reverse order. So in total, it cost me $49 for the service call since I didn’t let this company rip me off. If you feel like getting ripped off, use Heart for your plumbing needs.

Brad Thompson

a year ago

After three intensive days of trying to find a solution to our water heater problems, the landlord was fortunate enough to find Heart Heating, Cooling, Plumbing & Electric. Kaitie is amazing, she brought the cost of replacement from the tens of thousands (which is what every other company was quoting) down to a much more manageable cost. She knew exactly what she was doing because of her wealth of experience and got us up and running in no time. If it has to happen, I'm glad people like Heart and Kaitie are there!

Heather Dreher

11 months ago

Joseph R., Cole and Tyler were the dream team! They went above & beyond hanging our chandelier. We have very tall ceilings and they put down drop clothes, put together Scaffolding & communicated every detail. Highly recommend this company because of their professionalism.

Tony Jenkins

a year ago

Jason came out to estimate connecting a standby generator in my home. I was impressed with his customer service skills, he introduced himself and thoroughly explained what had to be done and the estimate he made me comfortable with using Heart heating,cooling, plumbing. I would say that Jason is a valuable asset to any organization, in my opinion, Heart is lucky to have him. He is professional, knowledgeable and honest.

Shawn Ware

8 months ago

Our furnace went out and Heart was able to get someone out first thing the next morning. Joe showed up on time, got everything working in less than an hour, gave me some good maintenance advice, and didn't rip me off. Awesome!

Cory

a year ago

Heart Heating Cooling Plumbing & Electric is a quality company you can count on. Preston came to our house on a same-day call and fully repaired our air conditioner unit. He went the extra mile to source the parts and completed the work the same day. Excellent customer service and very professional! Will use their service again for sure!

Caitlin Burd

2 years ago

We had a plumbing issue that I was very worried about and wanted addressed ASAP. Heart was able to get me in the next day which was great. I’d like to recognize Patty who set up my appointment and was extremely prompt with her communication. Secondly, Blaine was our technician and did a great job. He was friendly, clear, concise and was able to fix the issue within the allotted appointment time. Would recommend especially for emergencies!

Terry Banfield

3 months ago

Ruben is an outstanding technician. He is extremely knowledgeable and professional. He did a fantastic job and I highly recommended him and his company. Excellent customer service!

Cheyenne Ellis

a year ago

Easy and quick. Our repair person, Jade, was knowledgeable, helpful, and timely. 10/10 would have Jade help us out again. The previous person who owned our home really messed up our kitchen sink’s plumbing. It was leaking everywhere, but in 40 mins my kitchen sink was back up and running. We even were able to get a garbage disposal. Sooo thankful for you Jade!

Shan Hickey

9 months ago

Service was professional, quick and efficient when technician showed up. Don't waste your money on the family membership unless you're doing a bigger job since priority service means being rescheduled on twice now.

R Green

6 months ago

I had a great experience with Jamie. He was very nice and happy to explain all the details of the work

Jessica Hilbun Schwartz

2 years ago

We had a fantastic experience with Heart. We moved into a new home and less than a week later noticed a bubble in the ceiling from a mystery leak. Michael from Heart was able to come out the next morning and quickly found the source of the issue and fixed it. We also had him take care of some other more plumbing issues around the home. While he was here he noticed an issue with our furnace, and he helped arrange for someone to come take a look at that too. Everyone at Heart was easy to work with and very knowledgable. I love that they provide a lifetime warranty on their work. I definitely recommend them!

Kimberly McLerran

a year ago

Mr. Jason was awesome he diagnosed our issue and let us know how much it would be to repair. Even though we don't have a way to do it now at least we know what it is and who to go to when we can manage the repair. He was so patient and figured out our crazy house!Major thanks Mr. Jason

Cameron Afkhami

2 years ago

Trey was very professional, thorough, and respectful of my home. The staff at the office knew who I was when I called and did their best to be proactive in communicating with me about schedule changes. The quality of the work that was completed was high and thorough. My appointment was rescheduled twice, but the company offered a $25 credit each time, which was a fair way to handle the issue in my opinion.I would give a 5 star review for all of the above. The only negative was so small, but rather important, so I have deducted 1 star. After completing the work, the boiler was not switched back on. It was a simple as flipping a light switch, and just a slip of the mind that I can relate to, but I woke up to a 55 degree house this morning and am grateful it wasn't colder last night.Overall, I would recommend Heart.

Antonia Furlo

a year ago

The furnace broke overnight during some bad snow and this place was the most responsive of all the repair places I reached out to. They sent someone out from Denver faster than anyone in town could make time to help and I'm so thankful to have heat back so quickly. Joe Fiducioso was extremely helpful, efficient, and professional. He took care of the main problem and took plenty of pictures and videos to show me exactly what was wrong and explained how he was fixing it. Great guy, great service.

Remy Wheelhouse

10 months ago

I felt very taken care of with this company. Carl Walker was a wealth of information and very patient as he detailed the quote for a furnace relocation. I couldn't go with their services at this time due to budgetary constraints, but will be using them in the future when money becomes available. Thanks Carl!

B Wilbanks

a year ago

Steve Neisen was professional, explained in detail what he found in my drains. Mostly hair and soap scum. Mentioned the membership, I signed up for it. This is the second time I have used Heart. (Water heater) He cleaned up after himself, easy to talk too. Everyone I have dealt with has been really nice and professional.

corey inniss

8 months ago

They do answer the phone and get someone to your house faster than most others. We had some issues along the way, but in the end it all worked out and it was good to see them stand behind their word. If you need a permit on your project, make them show you the permit before you let them start working and all should end well.

Allinah Romero Navas

2 weeks ago

I would highly recommend this company! Preston came out to close off a garage sink and he was very professional and quick and did an amazing job!

Samuel Bock

5 months ago

Dan was super knowledgeable and knew how to address a complicated problem, all the while answering questions and explaining the process so I could fix similar issues in the future. Could not recommend Dan enough!

Cory Tintzman

8 months ago

Heart Heating is an excellent company! Very polite, professional and responsive. They are veteran owned! Preston did an excellent job for me, and explained everything in detail!

Kaylee Woodford

a year ago

Jason was fantastic! This is his second time at our house. It is old and out of code. He took his time and made sure the job was done right and safe. He is a great electrician to work with and has fantastic taste in music! We look forward to working with him again in the future.

pea shark

a year ago

This was the first time I had used Heart Heating and was refreshingly surprised by the quick availability and professional AND friendly service. Tyler was my technician and he was thorough, knowledgeable and informative. He was able to perform the maintenance that another company had told me they would have to show me how to do. He answered all of my questions and told me things I didn't even know I needed to know. I will be moving out of state and hope that Heart Heating opens a branch in Indiana (hint). In any case, I am making sure the folks who buy my house, my real estate agent and all my friends know what a wonderful company this is. And that they should ask for Tyler:)

Stephanie Brown

a year ago

We had a pretty bad refrigerant leak in our A/C system thanks to a previous homeowner using a “handyman,” and not a real A/C tech. Joe F came out and did a whole 5 hour fix - and now our system is running perfectly! He was very professional, and gave us some pointers on how to make our system run more efficiently, too.

Krista Nelson

a month ago

Dan was on time, efficient and extremely professional. I will be using this company again.

Orion Enfield

a year ago

Larry Reynolds was fantastic at replacing an old light fixture in my house. He also gave me recommendations on other items to fix or optimize around the house, so I will likely be doing those in the near future. I recommend him highly to anyone needing electrical work done.

Holly Hall

2 years ago

The service provided by Heart was absolutely fantastic. I’d had some bad experiences with another company, so when my AC went out again on the first warm weekend of the season, I needed someone new. I’m so glad I went with Heart. Everything was flawless from start to finish.The office staff I spoke with over the weekend were friendly and got me scheduled right away. Ben arrived right on time Monday morning to take a look at everything. He went over the repair options, but when it became apparent the better option was to bite the bullet and go with a full replacement, he went to work to get someone out ASAP to give me a full estimate.Paul was here within a few hours, explained everything in detail, and got me set up to begin the full replacement of my HVAC system and hot water heater the very next day.Cody and team showed up right on time the following morning and immediately got started on the project. Over the three days it took to complete the work, everyone was incredibly friendly, professional, left my home in better shape than they found it, and did an all around fantastic job.Corey came out a few days later to complete an electrical inspection and make sure everything was in great shape. He even gave me an estimate for some electrical work I’ll have done a little later while he was here.I can’t say enough good things about Cody, Corey, Paul, Ben, and the entire team at Heart who worked on my project. They will absolutely be my first call for anything that comes up in the future. I couldn’t be happier.

Chris Welpott

a year ago

Salem arrived promptly at appointment time. He took his time going through all the elements of the AC to ensure we solved the problem while reviewing maintenance tips. Very knowledgeable and you can tell he takes pride in his work. Thank you

Evan H.

a year ago

Jason Isenhart did our initial consultation to run a new outlet into our attic for our new radon mitigation system. He was very professional, followed up with the radon engineers to confirm the right voltage, and was thorough in his explanation of work needed and our quote. Heart Heating, Cooling, Plumbing, and Electrical was straight forward and responsive; they came out same day! If you're in need of a timely repair or install, I would recommend using them!

Martina Aleksandrova

a year ago

My experience with Heart, Heating, Cooling, Plumbing & Electric from the very beginning was absolutely 5 out of 5 stars! I received a response to my inquiry from Sarah so quickly, and she was so sweet! I had an appointment scheduled with Dan the following day. Dan was so friendly and was able to fix my problem quickly! I would recommend Heart, Heating, Cooling, Plumbing & Electric to anyone and I will definitely be using them in the future!!! Thank you!!

Leslie Swid

a year ago

Jason and Larry arrived early (I was contacted by the office to ensure that I'd be home) and quickly diagnosed the problem. They were extremely knowledgeable and explained what they were doing and why. We discussed additional work (the wiring issue was more extensive than I'd originally thought) and they performed the work efficiently and cleaned up afterwards. I would definitely use Heart again!

Ryan Hocking

a year ago

Joe was our tech and he did an excellent job. He did a thorough inspection and showed me all the options for our AC. He was accurate with his quote and did good work. Very much appreciated!

Shane Herndon

a year ago

Our technician Billy Ogburn, was indeed a professional! He was very kind to our family while at our home, and he even had conversations with our autistic 5 yr old, which was appreciated!He explained everything well, gave us a great estimate, after he found the problem with our A/C, and he fixed the problem quickly!Mr. Ogburn deserves a raise for his excellent work. Our family will finally be able to get some better sleep tonight, since our A/C is working again!!! Thank you!!!

Landon Niblo

9 months ago

Mark was tremendous and every honest. Very respectful of the home as well. And full if knowledge. I would highly recommend he and Heart Heating and Cooling for your HVAC and Plumming needs.

Trisha Miller

2 years ago

First...of course my furnace stopped on a snow day!!! Heart was amazing... they were so responsive and informative on how they could help me. I had a difficult situation and they went above and beyond to assist me which is pretty uncommon these days. Second the staff they hire from phone rep to the technician, they were customer focused. However, Mitchell Atwell was my technician and he was absolutely amazing. Took the time to actually ask me questions, to really diagnose the issue. While the product and service has an amazing warranty, I highly doubt that I’ll be using either because I won’t need to. It’s technicians like Mitchell who really take pride in their work that make one-time clients... clients for life. I highly recommend this company, their prices are very reasonable, fast service and truly amazing technicians.

Alex Razvi

4 months ago

Gave me an estimate for $1,053 to hookup kitchen sink drain, yes, just the drain!! They came just to make $49 calling charge. Stay away

Amanda Wolf

a year ago

We had Jason come give us an estimate. He was great, on time and very helpful. He helped answer all the questions we had and gave us separate quotes for each type of work we wanted completed on the house. I would highly recommend Heart for any electrical work!

Damian Luna

a year ago

Just moved to Colorado and I was looking to apply here because I heard it was a great place to work. Come to find out that I didn’t have a chance in getting hired as the place had recently undergone new management by the name of Trish and they were only concerned with hiring you if you had history. How’s a guy supposed to provide for his family like that? Last time I checked, that type of action in a work environment was unethical smh great job in losing out in a very hard working and loyal employee!!

Taylor Shaw

9 months ago

Everyone that came into our home was very knowledgeable, friendly and professional. They worked diligently to get our furnace and AC installed. We will be using Heart for everything in our home in the future.

Erin Snow

10 months ago

We had a leaking connector that was old and rusted that needed to be replaced before installing a new dishwasher. Katie, our technician, was on time, professional, and provided insight on what she was working on throughout the repair. We will use Heart for future plumbing needs.

Ariel Zach

a year ago

There is no communication among their team, leading to confusion an frustration as a client, which is ridiculous for the prices I am paying. The person who came for the on sight estimate for AC installation wasn't knowledgable so his plan could not be implemented on the day of installation, leading to major inconveniences and structural instability at my home. The electrician didn't even speak to me or do the whole house inspection at installation as I was told. Then twice no one showed up for their appointments with no notice at all, after I'm waiting around all day. I've spent way too much time on hold on the phone for having spent 13k, and then the response is we'll call you. They just tell you what you want to hear to make the sale and provide sub par results. Oh they sent cookies to make up for it?

Tino Rodriguez

3 months ago

Im very please overall with heart company their entire team are very knowledgeable and professional in every aspect

Healgirl M

a year ago

They responded in a timely manner. Joe the technician was great. He explained the issue, cost and fixed it same day. He was very friendly and loved our dogs. We will return for any future services.

Merdock

2 years ago

Heart Heating, Cooling, Plumbing & Electric were fantastic! Called them late one evening when my furnace blower went out and had an appointment for first thing the next morning (they had emergency service scheduling that wasn't required in my case).Cory presented a range of options in terms of work and cost, making sure we were well informed to make a decision and was able to get us repaired that day. We were quite satisfied, enough that the next day we called Heart back to investigate full HVAC replacement options and now we have an amazing dual fuel system that is sure keep us comfortable for years to come.When installing the system, Mason and his apprentice were keen to please. Mason worked with us on some minor improvements to accommodate future plans. This was hugely important to us! Equally accommodating was Corey, the master electrician who finished the job. He found some deficiencies and spent the time to correct them while also keeping our future plans in mind.For us a big selling point was the parts and labor warranties provided by Heart and their lack of hidden fees, charges, or unforeseen costs to a project. We feel very confident in the installers and the install!We will definitely be working with Heart for any future projects. Great experience, fair price, and exceptional service!

Ariana Joelle Photography

7 months ago

Tech came out to look at furnace after it stopped working, said a couple different things may be wrong and then told me $1000+ to fix an issue. Got a second opinion and they fixed the issue in seconds - changing our air filter because the unit was overheating.

m bassam ubaissi

a year ago

Jason Isenhart is an excellent Electrician. He fixed our problems in a short time and did a very good job. In addition,the price was fair and the timing of the appointment was even sooner than promised. Great experience, thank you Jason!

K Rzonca

a year ago

Mitch Atwell, the technician that came out to my disabled family member home was amazing, kind and professional. He assessed a very old furnace (20 years old) that was located in the crawl space due to no heat. He provided options to help extend the life of the furnace and was very thorough and honest. Gave us a few options for the repair. I will always use heart for any furnace and ac needs and repairs. In todays world, it is hard to find compassionate, honest and quality service but Mitch has all these qualities! Very grateful for the quick repair and for his service and kindness!

Don DeLay

a year ago

All of the guys who worked to install our new furnace and A/C system were first rate. They were very knowledgeable and explained exactly what they were doing and how they were going to do it. They were very friendly and tolerant of our pets. The were always on time and finished their daily work and cleaned it up before they left. I would highly recommend this company.

Maribel Vital

a year ago

It was such a great experience overall. Heart will be our go to company for all services they provide. The professionalism, experience, and friendliness was super refreshing! Heart diagnosed our old furnace and ended up replacing it. Mason was such a great technician! He explained the process in detail and provided some tips as well. You can't go wrong with Heart.

James Walsh

8 months ago

In March of this year Applewood Plumbing came to my home and dug a 23 foot trench, three feet deep, in order to install new sewer drainage pipes. They “gave” me a 5 year warranty on the work done. After they were finished with their work I did some research and found that there were much less expensive and better alternatives available, so after 14 years with Applewood I switched my business to Heart Heating & Plumbing.Last week my 92 year old mother-in-law encountered the same problem with her house. (She lives directly across the street on virtually an identical plot). I insisted that she call Heart Heating & Plumbing instead of Applewood. Her drain, however, required a trench totaling 43 feet to the same depth. Naturally, she was nervous about the degree of cost and extent of the work needed to be performed. So, Hearts’ Jim Anderson proceeded to patiently sit at the kitchen table for quite some time to explain to her (using pictures and movies accompanied by a slide presentation) the actual problem and options available to her. She could not have been more relieved. He and his work crew were absolutely brilliant in their execution and in communicating with various family members throughout the process.The work that the Heart crew performed was superior to the same work that Applewood had done. In addition, Heart charged my mother-in-law $8,600 less than Applewood!!!!! And it all came with a lifetime warranty! Bye, bye Applewood. Hello Heart.Very special THANKS to Jim Anderson

Brandon Jones

a year ago

Shout out to Jalal Williams!Had a scare with my Air Conditioning Unit, which turned out to be due to a dirty filter causing air to not flow through well enough to properly leave the system, causing parts to freeze and slow air flow out of vents (may be missing few details).Jalal came out and did an excellent job at diagnosing the problem, listened patiently to my explanation and questions, and answered them very thorough in his responses (EXACTLY what I look for in answers).Really appreciated his time and great attitude and support.Helping make the company look wonderful!Only complaint is on scheduling, had a large time window (12 to 6 PM) for when they would be out and was a concern for me as I had no AC, inside temp getting to 90 degrees.But at least you all answer calls quickly with low wait time and once on the call can communicate well and are supportive.Also, I really like the tracking feature for where the tech is, this helps me prepare for their arrival.Great company all around and proud to be a member!You rock, Jalal!

Lawrence Cormier

a year ago

Booked (2) faucet repairs/replacements through Angi. They were the only service that responded. Louis Jones was my repair representative, and he went above, and beyond what was necessary to address my problems. He was very professional, and accommodating, going as far as visiting Home Depot at least (3) times to get me what I wanted, and needed! Thanks Louis, I would not hesitate to use these services in the future!

Brian Sigley

a year ago

I got 5 quotes from 5 different HVAC companies and they were all in and out in under 20 minutes. They usually just dismissed most of my questions and seemed like they were in a rush to leave. One guy even made me feel like I was wasting his time. When I got an estimate from Heart, a guy named Cody Odneal came out and spent nearly 2 hours answering all of my questions. He even called his supervisor to answer some of my more tricky questions. He was the only one who left me with multiple quotes for multiple systems, while the other guys seemed to only sell one specific brand. At no point did I feel pressured to make a purchase, and Cody made sure that before he left, that I had all the information I needed to make an informed decision.I don't usually write reviews on here, but this company and employee really stood out for me, and far exceeded a mere 5 star review.

Laurel LaRose

10 months ago

My downstairs toilet & tub had sewer backup and I was afraid there was a problem with the main sewer line. When he arrived the clog had already cleared so no repairs were needed but he inspected my system to ensure everything was fine & it was! I was only charged a small service fee.

Anita Rice

a year ago

Thank you Heart, Heating, Cooling, Plumbing & Electric. For being able to do my electrical work timely and without costing me a week's pay. Larry and Ethan get 5 stars. They fixed my light fixture in my cabinet without any issues at all. They were friendly and courteous. I will use your company again when I need help in the future. THANK YOU

Brian Pfeiffer

a year ago

Heart Heating and Cooling saved my life. I only had a couple of days notice to remove my AC unit for a deck rebuild. Heart sent someone out on Sunday for a quote and had Kevin remove the AC unit on Tuesday. Once the deck was finished Kevin (the same Kevin) arrived within 2 days to reinstall the AC unit and got it running better than before. Thanks Heart!

Betty Cain

a year ago

Jason was able to keep our appointment one day early which made me very happy! He did excellent work; I now know who to call should I need him for another problem.
Satisfied Veteran Lady

Jennifer Dineen

2 years ago

I had a great experience with Heart today. I called them on Saturday and they would have come in Sunday, but I pushed to Monday (or my convenience). Jeremy arrived precisely on time and got right to work. He was very tidy and extremely respectful of our walls. He had to find a leak in our basement ceiling and install a shut off valve for our exterior faucet. He managed to keep the hole so small that it’s just the right size for the access panel. No drywall repairs needed!! That’s huge from my perspective. And the whole thing was done in 45 minutes. I couldn’t be happier.

chris florian

11 months ago

This was the first time I have used Heart and the overall experience was awesome. Joseph, showed up as scheduled and was very professional. I already have plans of using Heart again in the future for more electrical work and maintenance plan.

Andrew Rizkallah

2 years ago

Our experience with Heart started a little rocky due to some scheduling miscommunication but let me say they went above and beyond when it came to the level of service provided by the technicians and the immediate follow up whenever we called. The team spent almost 4 full days on site changing duct work and installing AC in the attic where it was 135 degrees during the heat of July and never once complained about the size or complexity of the job. Their commitment to doing the job right and warranty for follow ups all through the first year make me feel confident they were the right choice for my system installation. Highly recommend

Nat DeRose

a year ago

We had electrical work done in October 2021. Jason was our electrician performing the work. He was honest about the work, provided his recommended on what we were looking to get done. He was safe, worked efficiently and cleaned up all his work before.Definitely satisfied with his work and will continue using Heart.

Pam

a year ago

Our HVAC was overheating, so we scheduled a maintenance appointment. Salem was prompt, polite, and very informative. He was able to identify the issue and the quick fix; for a very reasonable price. Highly recommend! Also, it was so easy to schedule online!

Steve Bayens

9 months ago

Jason Jagger and apprentice Cole gave fast and effective drain line cleaning. They were polite and professional. I highly recommend.

Kelsey Steedman

a year ago

I simply cannot express the entirety of our extreme satisfaction with HEART in a simple review, but I will try! From the moment I called, the receptionist was friendly and kind, and helped to schedule a technician in a timely manner. She was so pleasant it was like she immediately understood everything I needed without her even knowing the entirely of our situation. We live in a one-story ranch style house with a crawl space where our furnace is located. The previous owner cut the furnace in half to fit it down there and jerry-rigged a wild system of duct-tape and cut ducts to allow for the filter. Yes, the past 4 years, we had used this set up and probably not often enough, made the trip down to the crawl space to replace the filters and re-tape our furnace back together. Often the on/off switch would switch to the off position and thus, the furnace stopped working - quite frustrating! Doug came out for the initial assessment and walked me through some different options such as keeping the furnace in the crawl space, moving it to a closet on the main floor and also talked through an electric furnace option. I would also like to note that the text and email reminders were extremely helpful, and the pictures of each technician was a nice addition as well. Cody came out later and did the walk-through of installation and mentioned that we could move our furnace filters to the main floor return vents (thus saving us a trip down to the crawl space) and I just about cried I was so happy with this news. Having recently been diagnosed with Rheumatoid Arthritis, the crawl space is not the most comfortable place to be in my condition. Now, having our filters moved to the main floor has greatly improved our quality of life! HEART also provided us with space heaters to make sure we would stay warm in the case of gaps in furnace installation. Kevin and Nate were our installation technicians and I cannot thank them enough for their time and work spent not only in the crawl space, but working through an unexpected issue of fitting the furnace through the crawl space opening - quite a project that involved jackhammering cement to allow for additional space. They were communicative, hard working and if I could give them a bonus, I certainly would! Going under our house isn’t all that pleasant of an experience and these guys took care of everything, putting in quality work and long hours. Bravo! David from sales came out and assisted with the installation and helped to put in the new return vents. We are extremely satisfied with the craftsmanship and now our return vents sit flush against the wall. I know Kevin, Nate and David were working through installing a modern system on a 1950s build, so I appreciate all the additional time and quality work that was put into the job. Jason came out to do the electrical inspection and spent extra time again, fixing some electrical quirks of a 1950s house and put in extra work of moving our light switch to the front end of the crawl space and making sure everything was up to code. At the end of it all, not only do we have a beautiful new furnace, new return vents and filters on the main floor, our furnace has a lifetime warranty and for the next 5 years, a technician will come out for a complementary inspection. This company certainly knows how to do business. Everyone that I spoke to and who came out to our house was such a pleasure to work with and treated us like family. Thank you THANK YOU thank you HEART! We will certainly be choosing you for any future heating, cooling, plumbing or electrical needs!

Amanda Jesse

7 months ago

Quick and helpful in fixing our and letting us know about potential discounts, reasonable service fee for coming out on the weekend. Our technician Shane was great!

Timothy Burke

a year ago

John and Salem were great at installing our water heater. They were kind, friendly, and professional. My water heater was out of code so they ran in to some unexpected hiccups but accomplished the job within the day. We are very satisfied with the price and service we received. I would reccomened John and Salem for any of your projects!

Starla Eubanks

a year ago

I needed assistance with a ceiling fan and scheduling an electrician to come in was quick and easy. Jason came out to my house and was very professional, timely, and friendly. He was straightforward and fair with estimates and helped me with what I needed. Thanks!!

Edwin Hills

6 months ago

Keith Carroll was amazing. He was direct and honest and did not try to upsell which was quite refreshing.

Sarah Montgomery

3 years ago

I cannot speak highly enough of Heart Heating, Cooling & Plumbing. They have amazing customer service that is responsive, efficient, and timely. Called on a Monday and had a plumber scheduled for 8:00am on Tuesday. I was called in the morning by the scheduler to let me know that Darryl was on his way. I got multiple text updates that he was on his way. Darryl was timely, respectful, and kind. He got the job done quickly, efficiently, and gave us a discount for being a teacher and veteran. I 100% recommend this company and will be using them in our new house. Ask for Darryl F. He is amazing!

Danielle Lints

a year ago

Michael Frye was great to work with! He is very professional, knowledgeable, and has great patience. He walked me through everything that he saw and was going to do and had suggestions to think about. I felt extremely comfortable with his work on the toilet phalange. I would definitely use Heart and Michael again for future issues.

Tressa Webster

9 months ago

The plumbers that were at my house were very informative and polite. They did a great job and the problem we had them here for is fully fixed. Very happy with this company!!

Michael Rudolph

a year ago

Mitch did a great job. He diagnosed an issue with my furnace quickly and the part on hand to repair it without any delay. He was personable and knowledgeable, and he helped me set up other necessary services on the same day.

Mondona D

a year ago

Updated to add: Louis came out for a maintenance inspection, and as usual, very thorough and knowledgeable! He is fantastic as well! Bought some enzyme from him for our shower. Fingers crossed that it works!Updated to add: Blaine was amazing! Was able to unclog our drain that our contractor was unable to, and then even replumbed under our kitchen sink. Everyone at Heart is amazing; thank you guys!!Updated to add: Corey came out with Collin to finish up the electrical panel and grounding. Amazing experience just as always! Always feel comfortable talking with them and they take their time explaining everything. Thank you all again; definitely customers for life!Heart is absolutely amazing! Look no further, as Heart is who you should choose to work with! They are very professional, punctual, and do everything right the first time. We have a couple of different areas Heart helped with, and so this review focuses on the HVAC work we needed, beginning with replacing our rooftop package unit. Every single person is phenomenal to work with, and very knowledgeable; starting from Mike setting up the appointment, Roberto coming out for the diagnostic, and then the multiple teams with Cody, Blake, Steven, Collin, and Cory working to get our unit replaced! I know it was much more involved than initially thought, and these guys were here doing all that they could to get our heat up and running again! They offered us heaters to keep us comfortable, and communicating and explaining what was going on every step of the way! We had an issue with the filter, and so Steven, Collin, and later Cody, came back a different day to create larger return vents for us to be able to replace air filters inside our home. They helped us so much, and removed shelving that was in the way too! We also needed our electrical panel upgraded, and so Cory will be helping us with that (thank you Cassandra for getting that reschedule). Heart also was able to have all of what we needed financed under one bill, which was a huge help! I cannot imagine going through the HVAC and electrical replacement with anyone else; these guys made it easy on me and kept my stress level down. My only regret is not having found them sooner back when we needed our water heater replaced. We will definitely keep Heart for any future issues we have, and keep with the membership program to have areas checked out regularly. Thank you to everyone at Heart--you all are truly amazing and we appreciate you so much!

Morris Price

a year ago

When installing a ring doorbell video, we learn from one company that was not able to repair it that there must be a short somewhere in the water in between the doorbell, the transformer and the doorbell ringer itself. Once the appointment was made to come out and fix it, we received updates as to the timing of the appointment. We received notice that they could come earlier. Kelly arrived 10 minutes before the appointment and I found to be was very polite, warm and friendly. After a walk-through the house to show where the problems were, he took the time to explain the problem in terms of the non-professional could understand. He did the work quietly, efficiently and, kept me informed as he was resolving the problem. Once completed. He told me what he did, gave me some advice on how to ensure that it worked properly and thanked us for using them. I could not have been happier with the overall interact with the company and will be using them for another project at my home.

Coleen McGrath

a year ago

We hired this company to move a duct in our basement in spring 2020. They convinced us to sign up for - monthly service where you get $14.95 deducted from your account to avoid service fees on future work. We have never had them out again nor have we been contacted about any inspections or services that might be valuable since they are taking $14.95 from us each month. I have called to cancel twice and both times been directed to the right department which leads me to a voicemail box where I leave a message and there is never any return calls or cancellation on this service. I would recommend not ever signing up for this service since it is impossible to cancel and no one ever follows up to give you the value of this fee.

Jody Rogers

11 months ago

Our technician was Kaite. She was Amazing she was super friendly. Kaite is very knowledgeable. She was great with my 5 year son that is a handful and loves to watch. She was very clean about her work. She explained everything. I will be using this company again!!

Lyncar Pups

a year ago

A neighbor recommended Heart after using their services. Their technician Darrylwas personable and professional. I work remotely and Darryl was great at working around me. I didn’t even have to vacuum the work area when he left. So appreciated. I wouldn’t hesitate to refer a friend or acquaintance to Heart.

Kalen Thornton

2 years ago

Very impressed by this business- we had been using another company strictly because they did our install. Heart's professionalism and quality far surpasses the others! Cory D was our technician. He was knowledgeable, prompt and honest. I really appreciated the time he spent to explain the heating system that we have, and his honest opinion about the upgrades we should consider to make it better.Heart is our new GO-TO company for all of our heating and cooling needs!

Grumpa Does

a year ago

This was my second interaction with Heart. They came out in a timely manner to address my breaker tripping. Jason diagnosed the issue and offered me a quote. The price was good so I approved the work. He also quoted me a couple of other issues to consider. All in all, very satisfied.

David Richardson

a year ago

Mitch is phenomenal! I was impressed with his professionalism and the time he took to educate me on our heating and air conditioning system. It is nice to have someone take the time to help prevent future problems. I have been very happy with Heart and have hired them for two jobs now. I will continue to use them going forward and specifically request Mitch if available. Nice work!

Tyler Close

a year ago

I just had my furnace replaced by Heart and they did a great job! Kevin and Nate came out on time and were able to knock it out in just a single day! They laid down rugs and had booties on their shoes the entire time and when they left everything was clean and in order. They did thorough testing on the new furnace and gave me a full walkthrough about it afterwards as well. Highly recommend this team and Heart for any kind of furnace work in the future!I also needed a GFCI outlet installed on my furnace and Jason from Heart came out promptly (despite the snow storm) and took care of it for me in less than an hour. He wore booties on his shoes, a mask and was very polite and courteous. I would highly recommend Heart (and Jason) for any future electrical work!

Chris Renelt

a year ago

Tristan was awesome! Had some clogged drains and low water pressure in one faucet. Quoted me for unclogging and once we discovered it was just the stopper in the tub needing adjusting, he only charged us for the service call. Also showed me what part and tool to get for the low water pressure as it is a very cheap DIY issue. I love companies that are honest and don’t try to up charge everything. Highly recommend and will use again for future issues.Chris have n Aurora

Anna Lugus

a year ago

Really happy so far. Customer service over the phone was excellent. Our technician, Roberto, was incredibly thorough, informative, and experienced. You can definitely tell that this is a company who cares about people and not just their bottom line.

Geoffrey Nourse

a year ago

We have rental property in Westminster and Joseph Rodriguez came over and trouble shot The GFI outlet the switch and the light. He was quick and positive and solved our issue very quickly. Highly recommend using Joseph for any of your HVAC needs

Bones 420

8 months ago

Jade did a great job on installing my tub and moving my drain and water lines to a new location very professional. Would Recommend this company to anyone.

Neil Schraffenberger

10 months ago

Salem did a great job checking both my AC Unit as well as my furnace. Not only did he go through each system but he thoroughly explained why he was doing it and how it operated in my system. Would use them again in the future

Trevor Conklin

2 years ago

Mitch did a fantastic job. His team was very responsive and adjusted their schedule to accommodate us when our heater stopped working with a new-born in the house. We were back up with good heat in a short amount of time. They did great work and provided excellent service!

Ryan Slater

2 years ago

Just had a new water heater put and the process was painless. Cory was our technician and did a great job! The job was done same day and looked very professional. Cory made sure to go over all the features of the new water heater. A little bit more pricey than other options but you get what you pay for. Great quality and service!

Rayna Hetlage

2 years ago

Darryl was great to work with! We've had a leak from our shower that needed to be fixed He communicated with me throughout the entire process and was willing to explain what was happening. I've had negative experiences in the past with other contractors where I felt taken advantage of or spoken down to, but Darryl was understanding and helped me feel comfortable making decisions about the work that needed to be done. I'll definitely be reaching back out if we need anything else!

Clint Jones

2 years ago

I have had two interactions recently with Heart employees. The first was for a RPV Valve replacement and Darryl F was the Tech. Darryl was fantastic, really tried to diagnosis the issue and confirm what was needed. He quoted me a price that was very fair for the work to be done. Was professional, friendly and got the work done in less time than he said it would take.The second interaction was with Ben who came and serviced our furnace. Ben was also thorough and took time to explain to me the different components and their functions. He was extremely friendly and very professional.From my experience with these two technicians and the repairs and servicing they did I HIGHLY recommend Heart!!! You will not go wrong using Heart. The cost were fair and the service fantastic. I also recommend their membership package, it is very good for the price too and provides multiple visits for annual servicing

Matthew Herschberg

a year ago

Fantastic communication, great service and treatment. They were really flexible with us as we waited for parts to come in that weren't available locally. Darryl was super helpful and got our water heater up and running quickly and smoothly. Very grateful for this company!

Klint Rudolph

2 years ago

From Doug, our sales guy, to Patty and Ashley in the office, to Mason Tibbets, our installer and the apprentices, our experience in getting new A/C installed by Heart was extremely pleasing. Their whole team is respectful and professional, making sure we could ask questions at every step of the process. Mason was amazing and we couldn't more satisfied with the whole process. I would highly recommend Heart for all of your home service needs! It's also amazing that they donate to Children's Cancer research with every purchase.

Hilary Sanders

a year ago

This past week i was at my parents and I turned the furnace on to run it a few cycles and get it ready for cold weather. It ran one cycle and it quit working. Pilot lite had gone out and I was unable to keep it lit. I reached out to Heart Heating because I had been seeing their service vans all over the metro area the last couple of months and they had wonderful reviews. I spoke with a gentleman on my first call to Heart (I'm sorry I didnt get his name) he helped me get an appointment.The office team kept my mother and I up to date on any changes before our techs arrival. Mitch arrived and he was very professional. After diagnostics he determined what the issue was. He gave us an estimate right away. We didn't have to wait a week for it.I appreciate the fact that Mitch was honest and thorough and didn't try to upsell or pressure us into an unnecessary repairs or replacement.So.....Yes, I'd hire this company again.No, they aren't the cheapest.No, they aren't the most expensive.Yes, I feel like I can trust this company.Their office team rocks! Lisa and Mikayla were AMAZING! As Dispatchers they nailed it! Keep up the amazing job!Heart will be my goto company in the future and I will only ask for Mitch!

Brittney Ames

a year ago

Brad was incredible! Quickly diagnosed the issue and provided a thorough explanation and a variety of options. He quickly replaced the water heater for a reasonable price and fixed the drain. Highly recommend!!

Amanda Friswold-Atwood

a year ago

While we didn't ultimately select Heart for our pending HVAC project, the rep David did a great job of asking good questions and communicating appropriate services for our HVAC needs. Our decision ultimately came down to another company's ability to provide a partial cash payment discount and 0% interest financing on the remaining balance. Otherwise, Heart was competitive on pricing and service. We appreciated how apparent it was that Heart wanted to provide soltuions for our HVAC needs and be the provider of choice. All the best to that team with their other projects.

Gene Garcia

4 months ago

Roberto is the best. Found and addressed the issue with professionalism. Would definitely recommend.

james Fritch

4 months ago

A friend recommended this company after his furnace went out last year. I just bought my home and my AC is 15 years old and so is my furnace. The technician, Mitch was on time and wore plastic footies while in the house. He was very friendly and we discussed similar hobbies. He was also very attentive to our AC and Furnace, and serviced both and discussed all options moving forward. He answered all questions I had, and was honest in regards to options I had involving the AC and furnace. I am very happy with his service and would recommend that anyone shopping for a company to go to for HVAC needs use Heart heating and cooling.

Hoang Luu

2 years ago

Edit Mar 30, 2021: so we were continuing to have issues with our old boiler and decided to go ahead and install a high efficiency combi boiler to replace our 30 year old boiler and our existing water heater. Tre, Lewis and Luke were amazing to work with — it took them four days but they were extremely professional, took time to take our questions and even took time to talk to our toddler. While the cost to install such a system was high, I can see that these guys take zero shortcuts — literally none, they do such a high quality level of work and it shows. Can’t be happier and would recommend this company in a heart(beat). Customer service goes a long way!Original review: Great customer service. Called on a Sunday, and they were out first this on a Monday morning (today!). Trey was extremely professional, courteous and took his time to explain to me what was going on with our water boiler heating system. He provided multiple options to considering, ranging from fixing the issue at hand (replacing the boiler actuator valve), to more comprehensive repairs and upgrades that were possible. At no point did I feel like he was pressuring me into doing something I didn't need - he was just providing me with the full spectrum. We ended just replacing the actuator valve and got my system back in running in no time.

Najla Ferris

9 months ago

My water heater sprung a leak, Katie arrived and replaced it with a new heater without any issues at all.
Katie is the best service tech I've ever had the pleasure of working with!

E Whit

a month ago

Great install, very careful of house & pets. Very clean & informative.

Gina Simpson

a year ago

I've used this company for a few projects and they are always top notch. I had them replace a regular light switch with a dimmer switch and fix my attempt at hanging a chandelier. Jason showed up on time and and was friendly, knowledgeable, and fixed everything quickly. He even taped up some of the funky wires/rope that supported the chandelier to make it look more visually appealing. I would definitely use them again.

Jay Donelson

10 months ago

Sterling was great. Very professional, courteous and did the job quickly and very well. I signed up for a membership with the hope that everyone I deal with from the company is as good

glen oliff

a year ago

Larry and Kelly were here dealing with my frustrating attic electrical work in an effort to get some ceiling fans installed. The showed grit and determination dealing with the old wiring in my house. They took the time to get the job done correctly and did a great job communicating with me throughout. I'm totally having them back to continue fixing my old wiring.

Ken S

a month ago

Dan helped me with the drain line and information on how to keep my line cleaned from roots.

xenustik proto

a year ago

Jason was an amazing person and quickly fixed our issue. Amazing service and i will gladly hire again in the future
(this is the son of the ones that hired, i was the only one home at the time so I made the review, my name is scotty)

Makenzie Jaspar

9 months ago

Keith did an amazing job! They got us scheduled super fast, Keith was on time and got the work done fast. Very professional and helpful!

Christopher Laskey

2 years ago

Today, I found that I had a severe leak under my kitchen sink. It had already soaked through my downstairs drywall ceiling so I wanted to get someone out for repair as soon as possible. I contacted Heart Heating, Cooling, Plumbing & Electric, and they were able to schedule a same-day appointment. They showed up and fixed the issue quickly. Excellent service! I will always use them going forward and would recommend them to anyone.

Thomas Tha Franchise

2 years ago

Roberto was patient, professional & did a wonderful job servicing my equipment! He found out the issue, communicated what it was & what he would be doing to fix it, how long it would take & how much it would cost before doing the work. Great communication and super fast with the repairs. HIGHLY RECOMMEND Roberto & Heart to anyone looking for HVAC work. Finally a company that actually takes the time to show they care.

Megan Lewis (US)

a year ago

We cannot speak highly enough of our technician, Brad. He was honest, on time, professional, kind and great at explaining our issues. We had him out for two separate issues and will absolutely ask for him again should we have any others arise.

Randall Barnett

a year ago

Jason was incredible. I had a power problem that was extremely difficult to find the source of. I had actually already had an electrician from a different company come out to find and fix the problem, but that electrician gave up and said there was no way to fix it.On the other hand, Jason from Heart was able to locate and repair the problem in far less time than I thought it would take. His resourcefulness is an invaluable asset to your company, and I hope you’re paying him very well given that in my own experience with him, he’s creating lifetime customers for your company.

ANGEL WILLIAMS

2 years ago

Our technician Mitch was very friendly, courteous, patient, prompt and professional! He even went out of his way to go get an additional part that was needed to complete the job and still returned the same day and finished the work! Was very happy with his service and will ask for him personally if we need work done again. Would highly recommend this company and this tech to everyone!

Jeremy Pickett

a year ago

Louis Jones is an excellent plumber. He took the time to help me figure out the best solution to our leaky pipe problem (my house is 100 years old and is built like a jigsaw puzzle) and was extremely efficient, professional and timely in his work. I'll definitely be calling him back for any future problems (again, 100 year old house).

Don Delay

a year ago

Daryl did a complete inspection of our plumbing system. He determined there were a few issues that needed to be addressed but he did not press the issue to repair them himself. He said one issue was a leaking kitchen drain and suggested that it needed to be addressed soon. I gave him the go ahead and he fixed the leaking pipes under the kitchen sink pipes in a short order. He was very professional and honest. I would recommend this company.

Janet Hartley

2 years ago

The first thing I noticed was the person answering my call, the gentleman who gave me excellent customer service all the way through setting up the appointment and questions. Each technician had a positive attitude and explained the options and best solutions. I was given threeestimates and able to finance through a company they use the day of the estimate. I now feel safe and confident in my home having replaced a decades old furnace and water heater. Thank you Heart Heating.Janet H.

David Kazma

2 years ago

I’m a real estate agent and trust Heart with all of my clients. I also use them for repairs and service at my own home. My most recent experience was with Darryl, who fixed a couple of leaks in my sinks and repaired a toilet. He completed the job very quickly and did an awesome job. I’ve dealt with a lot of different companies. Heart stands above the rest. They’re easy to schedule, always on time, knowledgeable and extremely professional.

Kris O

2 years ago

We had Ben out about a month and a half ago to fix our heater due to it not blowing hot air. Well it was time for our AC to be looked at for the summer and he did such a good job then, we made sure he was our tech for this. He is really knowledgeable about how everything works and explained it all to where we could understand and feel comfortable running our equipment to get the max performance out of it. He will be the tech we request everytime! Down to earth, super helpful, very professional, and tells you how it is! We really appreciated all his help!

Jason Hamburg

2 months ago

Daryl repaired a pipe for us that burst in the basement. Very professional and informative!

Richard Padilla

2 years ago

I had to have my furnace replaced. The installer for my project was named Gordon Heller. He was very professional and a great communicator. He addressed all issues and concerns with me with great information and detail. Would definitely recommend Heart to everyone. Every associate I encountered throughout the process were very pleasant. Great customer service all around.

Yan Kee

a year ago

Larry was prompt, efficient, personable and knowledgeable. He explained what he would do. The cost was more than we wanted to pay. He installed a switch that did the same function but was much cheaper. I would recommend him and Heart Heating!!!

Janice Fisher

6 months ago

Jamie was my technician. He explained to me how the system worked and was able to take my portable units for proper disposal.

sonia pedersen

a year ago

Our technician was Kelly. He was very polite and made sure every question I had was answered. Very professional and helpful!! Explained my best options and a payment plan. Will definitely be calling them for any future work needed

Christin Smith

2 years ago

We were in the process of selling our condo, the buyers wanted the heating and AC systems serviced. The HVAC company that came out to service them said we either needed to repair a “possible” leak for $3,000 or replace our AC for $7,500! I called Heart for a second opinion, Ben came, he was so nice and very professional. He told us there wasn’t any problem with the system. It was old yes, but it was still in fine working condition. And the warranty we bought the new homeowners would cover any near future problems. We were so grateful for Ben’s honesty! It’s hard to find companies like Heart, I’m so glad we did!

Mike Burns

6 months ago

Daryl was professional and knew what he was doing. The repair was done quickly, and the fee was reasonable.

Rick Combs

2 years ago

I had a time window of 7am-9am. I received a text around 6:30am stating Blaine was on his way and he arrived between 7 & 7:30. The text included a profile pic and short bio about the technician and stated their safety protocols. I already had two estimates performed for the kitchen faucet replacement in my pocket and did some google searching as well so I had a good idea what the cost range should be for a simple faucet swap. Although his initial estimate was beyond my expectations, I informed him of the other two I had already had and he was able to come down considerably to the same ballpark as the other two in order to gain me as a client and I had him do the work while he was here. I usually do these type of minor jobs myself but my flexibility that I had 20 years ago to maneuver around pipes while laying sideways with the cabinet edge pressing into my side is something I no longer have a palette for (nor the size). Blaine was very friendly, professional and knowledgeable. We chewed the fat while he was working. Once he got going, he had the old faucet out and the new faucet in within 45 minutes. Blaine knows what he is doing and the company he works for also does just about everything in house. To have one go to number for all of your HVAC, Plumbing & Electrical work is good to have. They deserve their 5 star rating.

Steven Hinkle

a year ago

Had a broken pipe on a Sunday. Jeremy from Heart came out and fixed it very quickly. Was a great relief. He was very professional, friendly and knew what he was doing. Can't thank them enough. Will definitely use him again.

Matthew Rannow

a year ago

Preston was great. Explained everything he found and didn't make me feel pressured at all to get extra things. Gave solid suggestions on next steps and got our 20 year old AC unit operational again. Even went into the crawl space to change the furnace air filter.

Christine Wray

a year ago

Good communication from the main office when the tech was running a little behind. Roberto was very professional and knowledgeable, took the time to explain the swamp cooler repairs to me and went above and beyond to complete an extra repair that wasn't part of my original service call. Would definitely use them again!

John Conrad

2 years ago

Starting with the initial visit by Roberto and going over the needs for HVAC replacement with him, and then the incredibly professional work done by Gordon, Steve and Cody, this was the best experience I’ve ever had hiring any type of contractor. This includes the experience with their central offices coordinating and dispatching. They are simply awesome and a class act. Very happy with the outcome, and I had received already various competing proposals. In terms of product, performance, and price, I highly recommend them.

Erika Hamilton

10 months ago

I was very pleased with Brandon’s work he was very professional and kind and fixed what was wrong. He went out of his way to get it done and I really appreciated it. Would recommend him 100%.

Sarah Chapman

2 years ago

The electrician, Dan, who came to our home was professional, friendly, and made me feel more safe and relaxed about both having a stranger in my home and about the electrical problems we were having. He did a great job! And we would highly recommend him to anyone.

Monique Brown

2 years ago

Mitch, Dan and Mark all helped me in repairing some items in the house as I prepared my home to be sold. All three of them were great! I called Heart Heating and Cooling on Tuesday, they had a plumber and HVAC technicians come out on Thursday, the HVAC technician (Mitch) noticed that I needed some electrical work to my furnace and they were able to send out an electrician (Dan) the next day! Mark (plumber) looked through the house to give me estimates on the concerns that I had, he was thorough and honest on his recommendations! I love how they are a small company and all the men knew each other!I'm so glad I found a company who is thorough, thoughtful and fast! They definitely made my experience of my selling an easy one.

Matthew Hudson

a year ago

Update: 1 year and several appointments in and their HVAC techs have all been so great. The scheduling is annoying, every appointment needs multiple reschedules. It would be frustrating enough for me to find somewhere else if the people weren't so great when they did show up. Highly recommend for HVAC maintenance and repair.Our furnace blower fan started running constantly a few days ago and the A/C wouldn't work. We called multiple places, including ones where we are VIP, and everywhere was booked for weeks. Heart had an appointment within a couple of days. Mitch showed up today, and did an awesome job. Turns out, my issue was minor. But he was real helpful. He also gave some good advice on my tankless water heater. Which is fortunate because I hated the people who installed it and it will need service soon. Since Heart does that too, I now have a place that is locally owned for those needs also. Excellent place, definitely recommend.

Manuel Gomez

3 months ago

Steve Neisen was extremely helpful, knowledgeable and professional. He worked with me to get my problem fixed and explained every step. First class service!

DM Mariah

a year ago

Matt Russell, what a lifesaver! He saved me thousands of dollars within the first five minutes of my appointment. We discovered a leak, and he knew exactly who to call. Thank you for your knowledge, expertise, and professionalism; I will only do business with him.

Chris Bessette

a year ago

They did a fantastic job. Very timely, very professional, wore masks inside and kept me informed throughout the whole process. Kevin, Nathan, Blake, Corey, Ethan, and Mike all made the entire process as painless as possible and proved that if you get the right support, maybe you don’t want to stick your head in the oven when you need work done on your house. Thanks guys for the strong work and putting up with constantly barking dogs.

Avi Silterra

8 months ago

Efficient installation of new toilet by Louis Jones, very quick and simple to schedule, professional and respectful of property. Have used before and will be happy to use again.

Mark Mondragon

2 years ago

Once again Heart Heating, Cooling , Plumbing & Electric has exceeded my expectations! From the initial call Mia was awesome. Mia was very attentive and fully listened to my needs right from the start. Scheduling an Electrical Panel upgrade estimate was simple and fast. The text messages and email confirmation along with the Technician Bio was awesome. Also the Technician tracking ability to see where they are live time while in route to my home was Great! Dan was great and very professional, he has a wealth of knowledge in his trade that made me feel I was going to be taken care of with my Electrical needs. I highly recommend Heart for any Heating, Cooling, Plumbing or Electrical needs. 6 out of 5 Stars !

Keith North

a year ago

I tried to have my AC serviced and get some electrical work done. Both were scheduled from 9-11am at 8:30 I got a call canceling the HVAC tech.The electrician was supposed to be driving my way at 10:30am, at 11:45 I called the office to find out that he wasn't coming, and they never informed me of that cancelation. The office sent a different guy who didn't arrive till 1pm. He quoted exorbitant rates, given the lack of professionalism displayed I won't be working with Heart again.

Christina Cordova

a year ago

I have had an on going issue with a sewer gas smell for over a year. It is very obvious in the summer or hotter months, and has come and gone. I have had a home inspector (when I purchased) and 2 other plumbing companies come out, none of whom found the problem. I called and got service within a couple hours for same day and Within 10 minutes of arriving, Darryl and Davarius found the issue and completed the repair. I will certainly call this company again for any other issues that may come up in the future.

Angela Gregg

a year ago

Our furnace decided to end it's life after 17 years, I know right?! In any event, I contact several companies and Heart was swift in their response. Replacing an HVAC system is no easy task and not fun on the pocket book, but Heart provided support as a Military member and provided the option to do 18 months 0% APR financing so that was very helpful, on top of that the 1st technician, Luke was able to identify the issue right away, educated us on not over doing it on a system and made sure we had the right system 2nd time around. The team that came out to install was Jason, Collin & Cody and they were professional, on-time, great team and efficient. I couldn't ask for a better experience.

Kristen Vitale

2 years ago

We were in a pinch needing a DWV test to pass inspection for plumbing in our new addition, which was a surprise to us. We called ‘Heart’ on Saturday and they had a technician out 1st thing Sunday morning. Tristin was highly knowledgeable and kind throughout the entire process. He even volunteered to finish this job on his day off. We were super impressed with the excellent competence and character shown through this process. We are relieved and happy with this job well done. We will use this family-run, small, & competent company again and recommend you do the same!

Anna Kozyrenko

a year ago

Luke Munson and Louis Jones Jr. were amazing! They arrived on time, very professional, efficient, honest, and easy to chat with. They were able to get the parts and repair my HVAC and AC within a few hours on a Sunday! Could not be happier with their service, especially when the 90 degree weather hit!!!I also recently had Salem come over to take a look at my HVAC (it wasn't blowing hot air in the winter:/). I was able to book a same day appointment, which is incredible and he was very nice and knowledgeable. He taught me a good amount about how to maintain my unit:)

Isaac Jaramillo

a year ago

Very informative. Helped troubleshoot and suggest fix. Very courteous and helpful. Awesome service and once found the issue made a time to repair that was very convenient and soon on such short notice. There are so many great things about the service that was done I highly recommend it to everyone needing some work done.

Denby Bruzas

a year ago

Jason Isenhart with Heart Heating, cooling plumbing and Electric finished our new air conditioner installation. We couldn't be happier with the service he provided. Highly recommend!

Triffany Hammond

2 years ago

From my first interaction to my last I was impressed with Heart. Friendly, professional and knowledgeable this company really cares about the customer experience. Easy to schedule, punctual and timely service, decent price. They even sent me a text telling me who I could expect at my door. These touches tell you how much their patrons matter to them. I told Cory he's my guy now and will ask for him specifically on any future needs. Total pro!

Lyric

11 months ago

Heart Heating, Cooling, Plumbing, & Electric sent their Electrician Larry out to put my microwave on a 20amp breaker in my electrical panel. He's an awesome electrician who knows what he's doing, was polite, and very professional. I'd recommend asking for him if you need any electrical work done. Thanks so much Larry!

Moron Music

2 years ago

After the experience that I had with Heart Heating, I would recommend everyone to give em a try. I bought my house earlier in the year, and noticed a magnet on the furnace from when the prior owners had used Heart. The furnace igniter switch was not working and it was snowing outside. Mitch came out the next day. He was very knowledgeable and professional, and also found me a couple of discounts that I was to use. Mitch was able to confirm what type of work was done on the furnace before I bought the place. That was very helpful for me to make an educated decision on what I needed to do. It also turned out that him and I both have a love for music, so we had great conversation while he worked. Mitch even went out of his way to take a look at my gas fireplace!! If every technician is like Mitch, I would recommend ❤ every time!!

tara rienow

9 months ago

Amazing response, professionalism, and service. Reliable contractors are so hard to find these days. We will definitely use again. Jason was great!

Ryan Sims

a year ago

Corey and Ethan were prompt, respectful, and very knowledgeable. They were also very patient with entertaining my questions. They were able to troubleshoot an old 1910 house and get everything up and running quickly and also gave great insight into the electrical system. Will be utilizing them again for future projects. Thanks again!

Doc Murchadha

8 months ago

HEART sent out two professionals the same day we called. Darryl and Davarius were incredibly thorough, courteous, and professional. Based on meeting these two guys, HEART has a new lifetime customer in me.

Gwen Murray

a year ago

Jason is an excellent, professional and knowledgeable electrician. He put in a Hot tub circuit and set a disconnect. He arrived early and even returned on his day off to connect the hot tub. Jason was the third electrician I had come for a bid. The first two didn’t even take off the panel covering the breakers before saying “the box was full and a sub panel is needed.” Jason found multiple solutions to my needs. Highly recommend Jason!!

Mark Magdaleno

2 years ago

Both Jeremy and Luke were very friendly and professional. They both helped identify issues with my water heater and then helped fix those issues. Luke was the main person that fixed my water heater. He was great at explaining the problem and giving me a few solutions. Also very nice and friendly the entire time he was here. I will use this company again if I have anymore issues at my home.

Laura Mueller

2 years ago

I had a great experience using Heart for a furnace service. I was able to get a non-urgent appointment within a couple of days of calling. Mitch was very professional and communicative. I will definitely be using Heart again for any AC/heating needs that arise in the future. I would recommend them to anyone.

Colin Schroeder

a year ago

Brad was absolutely fantastic. He was on time, incredibly friendly, and got the job done quickly and to a high level of quality. I would 100% recommend using Heart, and specifically Brad, for any HVAC or plumbing needs.

Kelly Smith

a year ago

Chris Soon Fah was my HVAC Tech and he was wonderful! In the middle of a May snowstorm I lost heat and he quickly jumped to it to figure out the problem and fix is so I didn't have to sit in a cold condo. I would recommend him to anyone!

J Post

2 years ago

Heart ❤️ was very responsive, courteous, and detailed with the service. Daryl was thorough in every aspect of the process and made sure that all connections were secure and working properly prior to leaving the property. I would recommend this company as the service is great and the prices are reasonable.

Kerri Recibe

a year ago

We made an appointment two weeks out to get a quote on some electrical work. Then we got a notification to have it done the following business day because of a cancellation which was awesome. They came out on time, were very respectful of Covid regulations and were spot on with their quote. We are definitely going to hire them when we are ready to move forward with our project

Jesse Hermreck

2 years ago

A company with heart! After a couple of poor interactions with other companies my experience with the team at Heart was a breath of fresh air. They actually came to our house on a Sunday while our heating was down. Our Technician Mitch was friendly, courteous, and thorough. Their guaranteed work seemed of high integrity, and their pricing fair. If I’m in need of plumbing service again I won’t hesitate to call.

Maria Merrick

2 years ago

They replaced our heater during the coldest time of year because it went out and decided at that time to get A/C installed as well. They gave us heaters for the house while installing the new unit. We called this week to have them come and do the A/C maintenance check. Mitch Atwell came out and made some adjustments and it works great now. He took the time to explain everything to us since we are first time A/C users. I would recommend Heart for services. Thanks for having technicians who care.

Starla Riddell

a year ago

Larry was very helpful answered all my questions. He is very professional and knowledgeable. I will use this companyfor all my electrical needs. They don't pressure you to use their service they let you know what is needed. Larry explained tome exactly what I needed. Also explained how I need to fix my issue..Thank You for your professionalism.

Rolf Kelly

a month ago

Jason was reliable, professional, and did great work.

Susan Rookstool

a year ago

My kitchen sink was leaking and I thought my garbage disposal needed to be replaced. Louis Jones arrived to the rescue! He checked things out and patiently explained what he'd found. The garbage disposal was working okay. The sink strainer was rusted out and needed to be replaced as it was leaking. Not much later, Louis had efficiently and competently replaced the strainer. Thanks for your help, Louis!

James Robinson

a year ago

HVAC appointment didn’t even show up and was given a time frame and was not told a new time frame. I was just given a link to a GPS they told me the technician was in the springs but was still in Denver . My personal experience was not good. Receptionist/dispatcher apologized and I do appreciate that.

Adam W

2 years ago

Definitely recommend. Professional and friendly on the phone. Flexible to my schedule. Great communication multiple times before the appointment. Able to meet me earlier. Quick help installing a new cooktop. Cost less than I expected. Will definitely use again.

James Hollier

2 years ago

I had an emergency leak from the shut off valve of our business. Heart was the only company that could come out to make the repairs in a timely manner. Darryl arrived on time and was extremely friendly and knowledgeable. His work was perfect and completely quickly. I would highly recommend this company.

Kenneth Chu

a year ago

We had a new water heater installed and Tristin did a great job. He's very knowledgable, has a great demeanor, is super conscientious and polite, and the work is very neat. He took time to walk us through everything and to explain what we needed to know and to answer our questions.

Santosh Tiruvan

a year ago

Mitch is an excellent HVAC professional. He was not only thorough with the job but also took the time to explain and provide clarity on the work being done. Highly recommend him and the company for HVAC work.

Jeff Rodgers

a year ago

I've had heart replace my hot water heater, furnace and AC. Always impressed with their services and they price themselves competitively as well. Kevin, Corey and Ethan recently replaced my furnace and AC. They were super nice guys that took care during the installation and addressed every concern I had.

Michael Podoyak

a year ago

Professional and prompt through every stage of the project, from scheduling to completing the work. Clean, quiet and knowledgeable- Matt Russell is probably the best plumber we’ve ever used. Great job!

Amanda Meyer

2 years ago

Mitch was great! I could tell he had a long day, but he had a smile on his face and promptly got to work. He took excellent care of some concerns i had, was friendly, knowledgeable, and courteous. The business as a whole was easy to work with, and highly convenient with the list of services they offer.

Cassandra Marble

2 years ago

This was the second plumber I called and the one that could get here fastest. Cory arrived on time and was very friendly and knowledgeable.I had originally agreed to almost $2000 worth of extra work, but after taking apart our flue, Cory realized we didn't need all of that work so he let us know and we were able to take that off the bill. This shows me that they are also honest and want to help the customer out as much as possible. The work didn't take as long as he said it would and it was done same day which we were very happy about. Overall, Cory was great and we will be using Heart for our plumbing and HVAC needs from now on!

Spartacus 24N7

a year ago

Mitchell was great! He was on time, professional, and gave us all our options to resolve an issue with our AC. We picked the one that was best for us and he was able to get the job done for us in a reasonable amount of time. Really appreciate his effort, will continue to work with HEART for our plumbing and HVAC needs.

Zebulen Kaupish

a year ago

Installed return air ducting and vent in my basement and was overall a great experience! Professional quality work and Jalal was detail oriented and walked me through all the steps of the process. Give him all the raises. :) Thank you!

Joe

10 months ago

Dan mounted a TV above my fireplace, found and ran power behind the fireplace, and TOTALLY changed the dynamic of our family room. After being told it couldn’t be done by another electrician (my father), Dan found a way. Kudos Dan, you rock! PS: not a piece of drywall was harmed during this operation :)Roberto and Jason have both helped tremendously with keeping my oversized furnace / AC alive.Everyone from Heart are kind, professional and honest people. Highly recommend.

Nookerdog

2 years ago

Blaine, the plumber they sent was friendly and professional. I didn't give them 5 stars because they wouldn't give me any type of estimate over the phone to replace my main shut off valve, but I consented to having them come out and give me an estimate for a $39 reimbursable fee. I had received phone estimates from 3 other places and they all came in at $200-$280. Imagine my shock when they quoted $630 for the job. Blaine consulted with his boss and we agreed he would do the job for $300 (which included the senior discount). He replaced the valve and I am happy with his work.

Kendra VanDenBos

2 years ago

Roberto was great all around! Most important knowledgeable and got our heat working. He was also very pleasant to work with and gave us honest fair options along with his recommendations. Will have him come back, next time for routine servicing to prevent this from happening as much as possible.

Kay Troxell

2 years ago

I had all sorts of plumbing issues and in addition my heat was on the fritz. I reached out to Heart based on a recommendation from Nextdoor. I could not be more pleased. Great service all through the process. I have to give a shout out to Mitch and Jeremy, the technicians who came out to the house. They both are very personable, conscientious and customer focused. If you are looking for a company that is trustworthy, reliable and reasonably priced, I highly recommend Heart Heating and Cooling.

Mark Acklin

a year ago

Mitchell Atwell was amazing with his knowledge, experience and quality work! I'm extremely happy with the Heart company and there professionalism! His partner Tristin was awesome as well. I'd definitely hire them both again!

Jeff Cramer

a year ago

Blake was fantastic and worked through his lunch to ensure I would have heat last night. Heart has been nothing but great and the techs are all professional and personable. I won't trust any of my future HVAC needs with anyone but Heart!

Jacob Roggenkamp

2 years ago

Our technician Cory D was very friendly, professional and was able to fix our old finicky furnace in no time. Very happy with his service and even happier with the quick response time. Called in the morning and had Cory at my house that afternoon shortly after I got off work! Would highly recommend this company!

John

a year ago

Liked that technician didn't like the way the pipes were ran on old water heater, made it much neater then before and easier to clean top of water heater. Made sure that everything was up to code for city inspection. Second time this technician has did work in my home and the reason I was willing to get the work done at this time and most likely why I will have work done in the future. I like the pride take when taking on a job and professional work I've received from this technician. Glad I picked Heart heating from other contractors.

Sandra Lins

a year ago

Communication was great and professional but I thought 500 for an electrical outlet installation was high. Edited: I changed to a 3 because we were charged a monthly membership fee even tho my boyfriend told them we use another company for our heating and plumbing (Mighty Plumbing-who are great)

Jeff Rawson

a year ago

Salem Eltrapolsi is an awesome technician and straight shooter. He is the guy that got assigned to our simple service call for a maintenance inspection and cleaning of our furnace and he took the time so show and explain everything without hesitation. Absolutely honest and solid and no pushy upselling of anything that we did not need. You can't go wrong with this company if they are employing and sending guys like Salem with his experience and great customer service. Responsive, on time, and trustworthy. I will be using them again in the future!

Catherine Watson

a month ago

Jamie did spring start up for my swamp cooler. He replaced leaking line and drain. He gave me a break on an expensive service call

Amy Wolfelt

a year ago

Preston was extremely knowledgeable, thoughtful, and professional when fixing our AC in 99 degree heat. He went above and beyond to make sure everything was fixed as fast as possible. Thank you!

Josh Penny

2 years ago

The team at Heart Heating was extremely prompt and professional. We worked with Jeremy and have only great things to say. It was very clear that he is an expert in the space and operated with a very high level of professionalism. He provided multiple solutions for our hot water tank issues and took the time to explain each step of the process and the costs associated while answering all of our questions. He arrived on time, and we even received an introduction text about Jermey before the appointment so if felt like we already knew him.Definitely recommend Jeremy and the team at Heart Heating. Grade A business without a doubt.

Megan Kushel

2 years ago

This company was absolutely wonderful! After having issues with another plumbing company I found Heart Heating online and called them up. After hearing about our situation they were able to schedule someone to our home the next day, where he promptly fixed the problem the same day. Tristan was fast, professional and extremely knowledgeable. I will absolutely be calling Heart Heating for any future problems or upgrades. Honesty and Integrity should be the foundation of a business and that's what this company has.

Carol Flowers

a year ago

Steve is amazing and great at providing service to our home. He was awesome at providing a fix right now, he was able to provide additional quotes for future repairs.

John Edmiston

2 years ago

I needed a sink water filter replaced and found these guys on Angie's List. They were able to get here quickly and the work was very well done by Tristan. His ease with the customer, knowledge and professionalism makes a really big, positive impact. Employees like this tend to make me a return customer! Thank you!

Becky Govier

a year ago

Great company! New HVAC system installed and everything went just as promised. Cody is super professional, accommodating and over just great to deal with! Other technicians were the same very professional! We will definitely use this company again!

Chris Gottlieb

a year ago

I called to get a GFI replaced, and they were able to fit me in within 24 hours. There is no charge for assessment, only materials and time - which was great. The technician, Jason Isenhart, could not have been more professional or polite. He was on time, fixed the problem quickly, and even gave a brief explanation as to what could have happened. In an industry where you don't always know what you're paying for - these guys have it down. Also a life time warranty - which is a nice touch.

Lynne Krause

4 months ago

A great company. Dan was awesome. Will always use this company and Dan.

Teresa McNeil

10 months ago

Larry, Jade, Sterling, and Talon we’re here at different times repairing and installing items. All were professional and completed work to our satisfaction. Highly recommend!

m shirley

6 months ago

Waited all day for them to show up and install a faucet and nothing. No calls or texts. I'll go with Wirenut instead. They at least know how to keep appointments.

Mason Ball

11 months ago

Matt is a true savior. He embodies a polite, friendly, happy, courteous presence and persona. Also, most importantly, he is knowledgeable and professional. I highly recommend his services.

Cindy Krum

a year ago

Dan installed a Ring doorbell and spotlight and was very helpful!Trey helped a neighbor of mine with a furnace that would not turn on. He went above and beyond, taking pictures up in her attic and running to stores near by to look for a fuse that was somewhat nob-standard. He was amazing! Really appreciate all the people at Heart!! ❤️

Jeff Arredondo

2 years ago

Tristin provided excellent service today! This company aims to please! Very prompt with attention to detail! When he was servicing our water heater he actually went above and beyond code installing some additional preventative measures! Ashley in dispatch folks are very friendly and a pleasure to deal with! If you want to taken care of please give this company a call! They treat you like family!

Jonathan Rothe

2 years ago

Our main water valve from the city had the stem break and we had no access to water. The service tech Blaine was the most professional and amazing plumber. He was knowledgeable and made it so easy and quick. He got us fixed up and we could finally shower again. Definitely recommend using there services. Do not let Blain leave your company. He was the best.

Richard B. Ruiz

a year ago

Roberto did his job. Fixed ( replaced ) furnace heat sensor device in one minute time. Price outrageous but we needed heat. When setting up appointment, representative informed me an inspection would be done to determine problem, a price would be quoted etc.. a $39 service call would be deducted from the total which was not offered on site nor a military or senior discount offered which I believed was in your advertisement. Roberto was kind and respectful but I believe we ( Robeto & I) got off track on the repairs on talking too much on personal life. I did maintenance on military helicopter turbine engines and what was done to replace a heat sensor device on my furnace, was simple. I may have given 4 to 5 stars if I new or felt I was really getting any discount. Thank you, lesson learned, I guess.

Tone

a year ago

Roberto Prestamo was great!I'm always take the opportunity to learn something from people who come repair something if mine, Roberto was friendly and educated me on the issue and answered some extra questions I had with good spirits.He'll be our go to guy so long as his schedule allows!

Coleen Wiegand

2 years ago

My furnace went out the day we were due to have a major snow storm. When calling the office Patty was very pleasant and helpful. She had Roberto at my home within two hours. Roberto was extremely professional and helpful in determining that I needed to replace my furnace. Within an hour he had four of the most professional and knowledged technicians I have ever met. Thank you to Steve, Cody, Colin and number four whom I can't remember his name. All in all I had a new furnace and heat before the storm was due to arrive that evening. Thank you Heart Heating, Cooling, Plumbing & Electric!

Jodi McPherson

11 months ago

Keith Carroll was awesome and got us set, assessing everything and fixing it quickly and thoroughly. I highly recommend him and the team @ Heart!

U Thomas Jackson

2 years ago

We worked with Mitch Atwell who helped us through the entire process to remove our old water heater and install a new one. Mitch came to our house to review the project and give us an estimate of costs to complete the work. This visit was like working with a trusted friend because Mitch was so helpful, informative and straightforward. Once we agreed on the cost and set a date for the project, Mitch showed up right on time, answered all of our questions and went right to work on replacing the water heater, including all code-required upgrades. By late afternoon, Mitch was finished, including a spotless cleanup of the work area and access areas, we paid him the exact amount he quoted on his first visit, and we have a new water heater that works flawlessly. Mitch also replaced a leaky valve in our main water supply line. Our whole experience with Mitch and Heart was incredible and spectacular.

Derek Scarth

6 months ago

Jason Jagger was incredibly professional and efficient. We would recommend Heart to others.

France-Lee

2 years ago

Mitch did a fantastic job to help us get warm again! Our ignitor on the heater stopped working and he was able to come fix it in a jiffy, was super professional and kind, and did great work. He also was kind enough to reinstall our Nest thermostat (which we'd uninstalled thinking that was the problem) and found the C wire we needed to ensure that the device would work correctly and last longer than a few years. Overall, very impressed and satisfied. Will use Heart again!

Amanda Davis

a year ago

My technician Robert Ortiz was incredible yesterday! He had a wonderful attitude and was extremely helpful. The overall experience was 10/10. I wish he could be my technician every time!

Dan L

11 months ago

Service was great from quote to finish. Everyone from Heart was professional and friendly, going out of their way to ensure everything went smoothly. I would highly recommend them.

Megan McDonald

a year ago

My hot water heater was not staying lit, I ended up needing an entire control unit swap. Each time technicians came out they were on time, professional, and even took some time to teach me a few things and answer my questions. And of course fix my water heater! I greatly appreciate working with them in the spring to check out my ac!

Adam Perez

a year ago

Jason was so helpful. He walked me through the entire process and helped break down what I needed to know about my home’s electrical system. I would highly recommend his services.

Damon The Zen Drummer

5 months ago

Mitch was knowledgeable and gave us a very good price with the excellence that is Heart . Also he only did the work that we needed done

speppers21

2 years ago

They had to postpone the first scheduled repair and we spent the night with no heat. Next day service was completed. Roberto did a great job, was very professional and was very quick. Price was way more than I expected and they offered a discount with a membership? Ultimately I had few options a since it’s below zero.

Steven Reed

2 years ago

Really professional experience and excellent work from Steve. He didn't make us feel dumb when explaining the ins and outs of the furnace. In general the company responded and set up an appointment quickly and got things up and running much faster than I expected. Attention to detail was very good and the workmanship is top notch. Thanks guys!

Ed

2 months ago

Professional thorough service. Polite service technician who was able to explain all issues in detail.

Marcia Meltzer

3 years ago

I had a new heating system installed as well as a new thermostat and humidifier. The installation was done in one day and it went very smoothly. Mike, the technician, was professional, neat, and all my questions were answered. I would definitely recommend Heart to anyone who wants a professional and trustworthy company to do work in their home.

Sheree Dormann

a year ago

Jason Isenhart came back to my home, after being here earlier, as part of my home lighting did not work when other parts did. Figured out the problem and now I see the light!! Great guy who explains things that I can understand. He was efficient and very calm. Thanks Jason for coming out and working in the dark and cold! I love Heart Heating and Cooling!!

Kathleen Sepeda

6 months ago

Kurt and team were truly 100% perfect in every way! Excellent service!

Brenda

a year ago

Cory was extremely knowledgeable about AC. He noticed the broken wire immediately and was able to repair what turned out to be a simple problem but yet necessary to get the AC running. He also noted some other issues with the system that might affect it’s operation. Will definitely ask for Cory when it’s time to replace our AC!

anthony Quinonez

a year ago

Robert came by and made sure my AC was running to the best it could be. Gave me peace of mind to know my system wasn't going out. Professional and polite was a pleasure working with this company.

Gary Kim

3 months ago

Have used them for many repairs including electrical, grounding, sewer line replacement, garbage disposal repair, faucet replacement, toilet repair, routine maintenance on HVAC.Biggest job was sewer line replacement. Any time you have to backhoe, things will be cut that aren't supposed to be cut. They repaired all that at no cost.

Laura Gray

a year ago

Dan came to fix what a handyman couldn’t. He was fast and efficient and so kind. I am so grateful for his expertise. He explained every step and included me in decisions

Jing Bao

a year ago

They installed a new AC and replaced my furnace. They are very professional . Delivered my project on time. Adam Tibbets is my project technician. He explained everything to me very patiently. I will work with them again.

Weston Anthony

a month ago

Excellent job, Ethan was quick, professional, and got the job done right!

David Jobst

2 months ago

Fantastic service from Dan The Man C. Very professional, quick and friendly.

Cathi Collings

2 years ago

Jeremy was very professional but also super nice and friendly. He went out of his way to find multiple pipe breaks and suggest cost-effective repairs as well as install a propane line. I would not hesitate to use this individual or the company [Heart] for any future plumbing or HVAC needs. They go out of their way to notify you of who is coming, when, and even what they look like! Super service, hard workers, wore masks for our safety and did an exceptional job!

Patrick Kremer

2 years ago

Edit** used their plumbing services and Darryl came and fixed multiple issues with my plumbing. Overall great experience with these guys! Had a great experience with Roberto as my HVAC tech. He educated, explained, and offered multiple solutions to my problems. He Did a great job, was very professional and likable guy which made the whole process easy. Will be using Heart HVAC again!

Ryan Camp

a year ago

HVAC tech John came to house on a request to change old thermostat. He was respectful of my house and put on booties because it was snowing. He took the time to inform me of all my options. Gave me his professional opinion of the condition and age of my furnace even though thats not what he was here for(this is a huge positive for me). I did not feel pressured in any way to make decisions right away, he gave me several quotes for different options. Thank you John for giving me the information I need to make the right decisions for my home and family. *****

Porthos Holdings

2 years ago

Trey was fantastic. He was super informative and willing to put up with a lot of questions that I kept asking. He knew just what was going on with my boiler system and was able to diagnose the issue and recommend a variety of avenues for mitigation. Also, he observed and reported to me a dangerous exhaust leak which we were not aware of and consequently we can all sleep more safely tonight!!!

Rachel Crees

a year ago

Mitch was on time, professional and helpful. He delt with my dog sniffing him and completed the work quickly and easily. He told me exactly what needed to be fixed and worked with me to figure out how to get the additional work completed!!

Nikki Logsdon

a year ago

Hands down this company is one of the stars! Up front, friendly, honest and responsive. It’s hard to get the kind of service and communication they’ve given anymore. Thank you to your technicians and customer service, I hope you grow outside of COLO so others can have an opportunity to experience what good ‘ol roots service was meant to be! Thank you Mitch and Jalal!

Tina Westra

2 years ago

Heart was amazing helping to squeeze us in since they knew we were stressed about the situation. They showed up on time and sent a nice bio about the repair person to help us know who to anticipate. The service was knowledgeable, professional and affordable. We do appreciate their excellent service especially Mark the technician who came out! Thank you!

Christian Earle

a year ago

Jason Isenhart came by to give us an estimate on getting some electrical work done. He was prompt and professional. He answered all of our questions appropriately and gave us sound advice.

Casey Dunn

2 years ago

I would highly recommend Heart. I tried to install a smart thermostat by myself on Sunday and did just enough to break the heating system temporarily. The next day, I opened a request through ecobee and heard from them within 5 minutes.Cassandra was very professional and immediately was able to answer all my questions and provide help to get someone there in the afternoon. Our electrician, Mitch, went above and beyond. He was able to diagnose the issue quickly and resolved the problem shortly after. He also made sure to help me understand what he did and helped me understand why my attempt the previous day was unsuccessful, which was appreciated.I will reach out directly to Heart if I need help in the future.

Cameron Trussell

4 months ago

Jamie was awesome. Here within 2 hours of calling and found the problem quickly!

Thomas Delgesso

a year ago

Everyone who came to our house to work on installing the new furnace and AC was extremely professional, courteous, friendly and obviously very knowledgeable. I can’t emphasize too much how impressed and satisfied we are with the value we received. I only wish I found them sooner.

Arthur Mac

2 years ago

They were able to schedule an early morning appointment on short notice. Ben D was our Tech and he was very friendly and easy to talk to. He explained everything to us and was quick to do his work. We were impressed by how easy everything was.

Lindsey Fann

2 years ago

Blaine was my technician for my service call. I was in need of getting my water heater replaced immediately. He quoted me a fair price and was able to get me a deal I couldn’t refuse. He was also able to replace the unit same day in 3 hours. He was very professional and made sure everything that was being updated replaced was up to code as my old set up was not.

Jason Renfroe

9 months ago

Daryl did a great job with both the toilet installation and pressure reducing valve. Made sure I was happy with the work.

Kim Harcarik

2 years ago

I was able to reach them after hours by chat and they texted me first thing in the morning to schedule. Tristan was on time, professional, and very knowledgeable. He fixed the issues with our pipes and the leak in our water heater within a couple of hours. I would highly recommend them.

George Bogdewiecz

2 years ago

Great receptionist and terrific plumber. Excellent work. However, I will continue to tell the world the plumbing rates are completely out of control. My last review was that I was charges $400 for a 20 minute repair. This time I was charged $600 for a 1 hour repair. With a $100 off coupon! (Wow - thanks - jack up the rate then make it sound like I was getting a deal) Ok, take the truck and overhead and training out, and you still get an outrageous charge. Think about it ... we all work hard to make $600 (and that's net - you'd have to make about $1,000 to get to $600 after taxes, social security, etc.) and yet this industry does not care. A home builder friend said he gave up getting toilets repaired. He just would buy a new toilet and get it installed by the retailer plumber. It would be $200-$300 cheaper. Never Again will I use Heart Heating and Plumbing, and do my best to stay away from all plumbing services. I will start buying new toilets when one is broken instead of using plumbing repair services.This is an update re: the response given to my review by Heart Heating. Yes, they gave me they eprice before the work was done. Yes I approved that price. Yes, I know the work is guaranteed. But I disagree with your comment that your prices are cheapest. I think $600 for 1 hours work is outrageous for not only you to charge, but the entire plumbing industry. I wonder how many of your clients, or the clients of other plumbing companies, make $600 per hour. Like I said before, there is travel time, van costs, other overhead that goes into that number, but it still is an outrageous for plumbing companies, not just yours but others, to think that is a cheap price to pay - for ANY work service. I can buy a lot of deck work, furnace repair, construction work, lawn services, etc for a whole lot less. Again, I'm not singling you out - it is your entire industry that gouges people for such repairs. cheaper. When I can buy a new toilet and have it installed for a little more than half of what plumbers charge, there's something wrong. Ergo, I'm hoping others will read my message and agree the plumbing industry has gone over the top for their charges. And try anything else ... like buying a new toilet, working on their own repair needs, and searching through as many plumber company alternatives to get to a more reasonable price ... Than $600 for a few parts and 1 hour of work .

Stacy Svendsen

2 years ago

From the start Heart Heating, Cooling, Plumbing & Electric was exceptional. We recently purchased a house and we were without hot water and awaiting communication back from the service tech our Home Warranty company provided us. For three days that terrible plumbing company would not verify our appointment or return calls. So via Home Advisor, we connected with Heart. From that one phone call, they made a same day appointment, sent a txt with a photo and contact information of our master plumbing technician. A few moments later Michael Frye arrived and was most excellent. Michael was a polite, professional, followed COVID guidelines, honest, on-time, highly skilled, clean installer and a great communicator. Michael delivered and installed our new water heater and made all the code upgrades that were needed. We have been enjoying our really HOT water during this cold winter weather. We will definitely be using Heart for any other problems that arise.

Sid Dansby

a year ago

My experience with Heart started when Cory Danow showed up to troubleshoot my AC unit. He confirmed what I already knew - I needed to replace the unit. It was time to replace my furnace and water heater as well. All three were 18 years old. Cory helped me sort out possible replacement systems and sold me on Amana as the best vendor. After some research of my own on Amana, I scheduled to have the new systems installed. That's when Trey Donges and Blake (his trainee) took over. They worked three days to remove the old systems and install the new systems.They kept me informed on what their game plan was on each day. They used a floor cover to protect the carpet down stairs. They showed up on time everyday and kept everything clean and orderly in the basement. Others showed up the handle the electrical needs. Everyone was polite and helpful. I felt very comfortable having them in my home working. Replacing all the systems is a very BIG investment. I'm comfortable having had Heart do this work. Amana offers probably the best warranty for their AC and Heating systems. Heart adds to the warranty with their lifetime warranty. I would not have used anyone else. One last thing. I had Cory Danow come and troubleshoot my AC system twice. He did not charge me and that was before I committed to get my systems replaced.I'm a fan of Heart. Thanks to : Cory, Mike, Trey, Blake and the electricians who helped install.

Heather Sommers

9 months ago

Inspection on an older home. Great company! Great electrician! Can’t say enough about them! I’m a Real Estate agent and I would only recommend the best!

CL

2 years ago

Mitch is customer orientated in all he does, thorough, good at cleaning the area and is knowledgable. Jeff Offered clarity & is pleasant. Cassandra is easy to talk too and professional, she also is customer orientated.Darryl F. was flexible and diligent in making water flow to return to dishwasher after water had been turned off & Bosch dishwasher stopped filling with water. darryl was honest how he can learn new things and kept at it w/ a polite attitude. Very pleased.CONS*-waiting on a plumber and

Rhonda Leutner

2 years ago

Trey Donges was the technician who came to the house. He was on time, very nice, knowledgeable and explained exactly what will be done. I was so impressed and happy with his estimate and explaining the job (in process of moving a vent which is in the way of remodeling our kitchen) this company is now my go to company for all Electrical, Heating and Cooling plus plumbing. I am so happy I found this company!

Paul Toth

a year ago

Nice to deal with a company like heart heating that stands behind the work they do,We had an issue in the process and they came thru to resolve it and special thanks to Damian michalskiWho was responsible for repairing and resolving the problem. Also credit management for a very fair resolution for me the customer. I will recommend the company to whomever in need of their services.Thank you all, Paul toth

Marcus Roberson

2 years ago

Darryl was fantastic to work with. He was very knowledgeable about what potential issues might arise and provided guidance on both my shower and toilet projects. Once we decided to start the project, he was able to finish quickly. It was a bit more expensive than I would've thought but overall I'm satisified with the work. I highly recommend working with Darryl!!!

Michael Salazar

2 years ago

Heart was amazing. The techs came same day and unfortunately advised us of some serious problems where our whole system needed replaced. All techs were scheduled elsewhere the next few days and the owner came the next morning and started the replacement of our system instead of allowing us to go a week without heat. This was amazing to have the owner come next day! Thank you so much Mike!

Joel Fisher

2 years ago

I worked with the tech named Trey, he was great to work with. Answered all my questions very professionally and clear. He managed to fix my baseboard heater leak in a very quick window. I’d recommend their services and I’ll be using them again for sure.

Laila Caudill

a year ago

Jason,He was very professional, kind, and helpful. He answered everything with a polite voice and was willing to help in any way he possibly could. I just moved here recently, and he pointed out some things we weren't aware of. I appreciate your time! I would use them again in the future.

Austin Murray

a year ago

Salem was very professional, diagnosed the issue and provided good value solutions. Work was completed same day, excellent job! Would highly recommend to others!

Amanda DeMeo

a year ago

Jason and Kody came out. They were able to give me an estimate within a few minutes and had scheduled the work very quickly. They were polite and professional.

Oliver sibanda

3 years ago

Like one of the reviews. The customer representative was great and the Tech was great too. I had them come out to fix an Air Conditioner. Turns out the capacitor was out on it. He replaced it. It was very easy took him less than 10 minutes to diagnose, replace and test. They charged $329.Afterward I looked online for the capacitor part it costs $28 at Ace Hardware. So for coming out and just unscrewing a few screws replacing capacitor $329! I should have shopped around more companies. i felt too expensive

Judene Lunsford

a year ago

Mitch was great!! Very professional and very capable.. I would definitely recommend your Company to friends and family based upon my experience with your Company and your Service people.. Thank you for your great service!!!? A refreshing experience during these difficult times!!

Perry Midgett

3 years ago

Friendly and fast service, very courteous. I will use them again in the future. Very happy. Today Thursday June 12th I had plumbers from part heating come Daryl and Mark to clear a drain and hang a new sink and the work they did was fast friendly and efficient. From now on they'll be the only Plumbing Service I will use, they're honest I'm to the point to get the work done fast. Thank you for all you've done for us and know we will use you again

Jennifer Edwards

2 years ago

I hired Heart after a neighbor recommended them from Nextdoor. Customer service was super friendly. We hired them to hook up our swamp cooler for the summer. Mitch Atwell was our technician. He was very kind and professional. He even made some recommendations for future services based on our type and age of swamp cooler. He went above and beyond by explaining how the system works. We will definitely be using Mitch Atwell again for our next service!

Scott McClure

2 years ago

Excellent service! Every member of the Heart team wore masks 100% of the time, put shoe coverings on their boots every time they came inside, and laid out protective sheets throughout or home. Paul F, Cody D, Steve R and Mason are pure professionals in every way! Our 40+ year old furnace couldn’t hang in there anymore. The team at Heart didn’t just tell us that we needed a new furnace and give us a ballpark price. On Day 1...Paul took the time to explain how the new furnaces worked and the efficiency options. He didn’t start with the $50k option like we get from most pushy sales teams. Paul made recommendations (with multiple options and the pros/cons) based on our answers to his questions. Paul’s consultation was more than we could have expected. Cody and Mason arrived the next morning and started the “tetris” game designing how everything would fit in our utility closet. Cody and Mason kept us informed throughout the installation on Day 2. It was getting late but they were determined to stay and make sure we had heat (because it’s December in CO) but we have a fireplace and space heaters so we were fine for the night. Cody wouldn’t leave until I assured him we have other means of heat and he offered multiple times to leave us with additional space heaters if we wanted them to come back tomorrow. On Day 3, Cody was back first thing in the morning. Cody was letting me know that he brought parts for our water heater that needed to be replaced. Those parts should have been replaced by the previous company we used 6yrs ago when we “upgraded” the water heater...I used air quotes there because the “new” water heater we received was already 10yrs old..no drip pan...no upgraded shut off valves for the water or the gas...and shotty soldering. Cody wasn’t trying to sell me a new water heater...just telling me what he was doing before he started replacing the parts. I asked if I bought a new water heater from Heart if they could install it today...Cody made a call and the new water heater was delivered in about an hour. Steve came out to divide and conquer with Cody on finishing the furnace install and the water heater. A few hours later, we have heat and hot water! Cody and Steve walked us through the operations, the owners manuals, and what to expect over the weekend with the new furnace and water heater. Cody is coming back on Monday so we can dial in the furnace based on our needs. He is also going to get the new AC system setup!We couldn’t be happier with the experience and service we’ve received from the team at Heart! We have all had terrible experiences with companies in the past and dread searching for support because it’s so hit and miss! Paul, Cody, Steve and Mason have made us believers that there are still reputable, honest, and true professionals who want to go the extra mile to ensure their clients are getting what they pay for. The team at Heart has a customer for life now! Thank you!

Don Hendricks

2 years ago

Mitchell was awesome!! Timely, responsive & took time to go over everything he did to repair AC uni. We absolutely recommend Heart Heating, Cooling, Plumbing & Electric. From dispatch team through job completion we always experience outstanding service.

Trevor V

2 years ago

Michael from heart did an awesome job. I work for a large retail company and we had multiple other plummers come in to try and clear a mop bucket sink drain with no luck. Michael kept working on it till the drain ran freely. He really went above and beyond he had to snake it for 200 feet and he jetted. Michael is a true professional of his trade. I would definitely use heart services and Michael again.

Cynthia Gleason

a year ago

Darryl Fabra and Lewis Jones did a wonderful job of repairing my shower/tub faucets and restoring hot water. They are professional and friendly, and were quick to assess the problem and conduct repairs. 5 stars out of 5.

Nicole Sklar

2 years ago

Mitch was our service guy and he was the best! He fixed our furnace for us at a desperate time. He was on time, professional, quick and very kind. We are not always met with kind service providers and during a difficult time we were very thankful for Mitch! Top notch service all the way around! Thank You Heart for helping another family in need!! <3

Matt Boddy

a year ago

I had a drain line freeze on my high efficiency furnace over the extremely cold weekend. Had a tech come look at and he took no action and said I need to insulate whole attic or replace furnace for permanent fix. They charged me $39 for this. Consulted insulation company and they said it was not recommended making attic conditioned space as it would be a waste and replacing a perfectly functioning furnace less than 3 years old was ludicrous. They recommended insulating drain line as a fix. Heart will try to up-sell you. The tech wasn't even wearing a mask during covid time. NOT RECOMMENDED!For some reason I can't respond to the response from the company. It was honestly corporate-speak. The guy I worked with didn't respond to me when I genuinely wanted a response and he was disrespectful to boot. Shame on the company to respond to me the way they did without allowing me to respond. This is not a good company and they do not respond to customer concerns. They ignore and spin the story if it comes to light. After the initial review they contacted me and tried to make me change my story... That says a lot IMO.And for reference I NEVER hung up on the caller as the company says I did. That's a bold faced lie.vvI wanted their input and was disappointed after the initial issue. I actually called and had questions and I waited for their response but I never heard back. I can't believe the lie they responded with. Maybe I was a one-off situation but my experience with this company was terrible. I'm shocked at the acquisition that I hung up. Wow...

Josselyn Ruby

a year ago

our outlets stopped working on our kitchen island and put a request for a quote on Thumbtack. Heart Heating, Cooling, Plumbing & Electric was quick to respond and provide an initial quote for service. Jason was not only on time, but thorough and wonderful to talk to. We will definitely use them again!

Karan Mankodi

a year ago

Mitch came in to inspect our HVAC system and was really diligent and explained each step in a very detailed manner. He was really patient with us and answered all our questions. And I loved his enthusiasm as he explained - the man really loves his job! :) Thanks, Mitch.

Renee Gonzales

9 months ago

Just hired Heart Heating again for a plugged tub and Jason & Davarius were so professional and a pleasure to work with. I especially loved how quickly they responded to my call!

Mike H

a year ago

Jason was on time and knew exactly what had to be done. Got to work immediately and had my problem fixed in 30 minutes. Will definitely use Heart and Jason for future projects/electrical issues.

Susan Gembarowski

2 years ago

From the first moment, I felt grateful for all the ways this company took care of us. They are who they say they are, and they care very much about providing good customer service and contributing to the larger community (in our case, the community of military veterans). They will be the ones who maintain our new heating system, and we look forward to having them in our home again. I will recommend them every chance I get!

Ed Anderson

a year ago

Brad was outstanding. He knew his job very well and performed it very well. We were very pleased and very impressed. We would recommend them to anybody.

Judy Lancy

3 years ago

Mitch and his trainee, Corey, we’re both super courteous and efficient. Mitch was very thorough in his training which gives me confidence that all the techs at Heart are great. Arrived on time, diagnosed the issue quickly, gave various options for resolution and within 2 hours my AC is back up and cooling. Highly recommend

Mark Zehnder

5 months ago

Excellent Munchkin high efficiency boiler technician, stayed with us until the problem was solved, my wife and I are very appreciative!

Rory Fisher

2 years ago

I am watching my daughter’s and son-in-law’s house while they are out of town for the week and gradually realized that there was no heat on the main and basement floors. I just googled “HVAC companies near me” and fortunately pulled up this wonderful company, Heart Heating, Cooling and Plumbing. Denver is experiencing horrible freezing temperatures subzero in fact, and Mitch volunteered to stay late for my service call! (Pretty remarkable these days.) He came at 8o’clock tonight and fixed the HVAC so that it’s now working very well. Ashley the dispatcher was also very professional and responsive. I can’t say enough good things about this company and the people who work for it. We have found the company to service most of our house needs. So grateful! Thank you Mitch and Ashley!

Blake Evans

8 months ago

Sterling was very knowledgeable, personable, efficient, and performed excellent work to fix a gas leak on the exterior of our house, couldn't be more pleased.

Kim Stroh

a year ago

Jason was great to get an estimate from. Very friendly, knowledgeable and professional. The scheduling stays in constant communication with so you know when the tech will be there.

Sovereign Now

2 years ago

Heart is extremely professional in all aspects. We enjoyed our install team throughout the whole project. Steve, Gordon, and Cody did a thorough job and come highly recommended as top notch installers. We will certainly be using Hearts services again in the future.

erika mei-yen schenck

2 years ago

Cory Danow from Heart came out this morning to repair our furnace's condensation pump. He was on time, clean, quick, and efficient. He was also just a really nice person!We use Hart for everything we need - we have had a plumber, (Michael) come out once to fix a leaking shower drain pipe, and an electrician (Dan) came out last week to install a few light fixtures. All of our experiences with Heart technicians have been fantastic. They all wear masks when working, and booties on their shoes to keep your floors clean. They all are very knowledgable and I've never been unhappy with their work.

Somesh Shukla

a month ago

Greg was very helpful answering our questions, would definitely recomend.

Ryan Hogg

2 years ago

***HAPPY CUSTOMER UPDATE***Jan 31st, 2021Laundry drain clogged up and was spilling over when the washer drained,Our technician, Blaine Stinchcomb came out and performed an initial fix. Something happened and the fix didn't last. Blaine came right back out and was able to clear the drain and it is now working.I will plan to keep hiring Heart for all my plumbing needs. While the initial price to snake the drain was higher than I hoped, the warranty (1 year I believe) was well worth the price of not having to pay again for a repeat service of the same issue.*** END OF UPDATE*** (Initial review for another service below)All was great from the initial service call to the actual service.Our technicial Darryl Fabra repaired our in the wall sewer leak and helped explain the whole process. He added value and went the extra mile. Would be happy to call them again when I need service.I know that plumbing services often cost more than we want them too, but the rate I got for the repair made sense for the amount of time the job took. While I know we all wish we never had to pay for this kind of thing (a broken sewer line), I know that we are all glad to have someone who can help.Hiring Heart was a great idea and I will keep them on my list of good contractors! Thanks Darryl for your professional service and for going the extra mile to make a great repair!

Josh Gunn

a year ago

Corey and Ethan did an exceptional job they were professional and knowledgeable! The company itself was helpful and made sure we understood what we were buying.

Todd Leven

a year ago

Mitch Atwell, the Heart Technician, came out to my house to perform a scheduled heating maintenance service. He did a great job and was very efficient.I would recommend Heart Heating and Cooling for other homeowner's needs and I will use Heart for any future repairs that I need

Jose Solano

2 years ago

From Day 1, customer service was exceptional. We met with Mike, who not only told us that we needed a new boiler, but explained why. Luke and Mitch were the installers. We got a tankless water heater that will also heat up the house. They were respectful, professional and just all around cool guys. We will definitely be using them in the future.

Mary Cady

a year ago

Joe F came out for maintenance for our furnace and AC unit. He was professional, outlined what our system needed, and explained everything clearly. We'll use Heart again!

Danny Arnold

11 months ago

Collin and Jacob were very professional and polite. Good hard workers. I would recommend their services. Thank you for an outstanding job.

Derick Ploschenski

3 years ago

The technician that came to my residence was Ben. He was very professional and knowledgeable! Repair was very fast and service was same day! Great company and pricing! Also Ben showed me how to clean my AC unit before every season to keep maximum performance!

Nancy Webb

2 years ago

Heart Heating,Cooling, Plumbing & Electric is an amazing Company. My heater went out on New Years, so I called them. They were responsive and on time, and very professional. They did everything they could to try and save my 25 year old heater but it was done. So they installed a new one with payments I can afford. I would highly recommend this Company.

Abby Leonard

2 years ago

I just set up two appointments over the phone for plumbing and electric work. Anna helped me get everything scheduled and she was such a joy to speak to. Very friendly and very helpful. Great customer service. Looking forward to getting my services done!

Jake Plimack

2 years ago

Mitch provided excellent service! Took him no time to diagnose the issue and provide options. Extremely friendly and went the extra mile to make sure the job was done correctly. Upon double checking work done by previous technicians found a leak in their work, which gave me piece of mind that the fix was going to last.

Anthony Sievert

2 years ago

The entire team was friendly, professional, responsive and timely. They completed the installation of a furnace, water heater, and humidifier within one day. Provided excellent advice and suggestions on every element of the project. High quality work with exceptional warranties and long term service support.

Michele Cornell

2 years ago

I broke a shower valve when I was trying to replace a cartridge...note to self hire Heart Plumbing to do this it will save you a lot of money in the long run. I called Heart Plumbing and Darryl was here within two hours. He completed the job and also replaced the cartridge in my other shower. He was very personable and professional and worked very efficiently. If I could give him 10 stars I would! Thanks again and I will be calling Heart for all of my plumbing needs

S Fleitman

a year ago

Michael Frye was a huge help with fixing our plumbing! He came out, let us know our options, and fixed it all on the spot! 10/10 recommend;

Paul G

a year ago

Technician Jade was on time and fixed the leaky pipe in 30 mins and the price was very reasonable. Would highly recommend and I will use them for all my plumbing needs.

Stephanie Kelly

2 years ago

Cenythia has had This company do a good job. She referred me to them Mike Townsend is our service technician. He was/is courteous, prompt, friendly and trustworthy. He did a heater repair issue. This company has Amazing customer service staff.😎

Suzi Watts

2 years ago

Today was my first experience with Heart Heating, Cooling, Plumbing & Electric. Mitch came out and assessed a leak for us. He was knowledgeable and efficient. I appreciated the information he shared and would be happy to use the company and have Mitch help again.

Katie G

2 years ago

Heart Heating & Cooling was excellent-- special thanks to Mike and Gordon for coming out super quickly when our furnace died. They were extremely professional, timely, and maintained COVID safety protocols (wore masks) for our comfort. We will definitely be calling them again-- highly recommend!

Sarah Martin

a year ago

I called and scheduled an appointment a week and half in advanced for an issue, was told I was the first appointment of the day. Then got a message my appointment was moved the day before. And then the day of 30 mins before the window they canceled the entire appointment as I had to clear the day because instead of the first thing in the morning it was in the middle of the day. They called and said we are canceling and can't get you in til next week. Waiting a half a month to be get in and after them rescheduling 3 times I passed on their services. Nothing like not feeling important.

Briana Dodson

2 years ago

Darryl did a FANTASTIC job at a very reasonable rate! We had a flood so we were calling all over to get someone to come out and Heart was so friendly and easy to work with we couldn't be happier! He was so understanding and walked us through everything that needed to be done will absolutely be back in the future!

Kathryn Dran

a year ago

Mark and Louis were prompt and courteous. They explained what they were going to do in plain language, showed me what the repair would cost, did what they needed to do, no surprises. Quick, clean and efficient. Even my dog approved.

kristin choi

2 years ago

Great guys!! Arranged the service for my aunt (I’m coordinating from out of state). This company was so prompt, responsive, friendly and fair! What else can I say? They made time to come out within a day from when I booked the appointment, then followed up early for the 2nd time today!! Thank you Heart! ❤️❤️❤️

Ben Hawkins

2 years ago

Very thoughtful customer interaction. Our technician Corey was excellent. He was professional and answered questions with care. I didn’t feel like I was being sold too hard and it was a pleasant experience over all. I would highly recommend Heart heating and cooling

George Taylor

2 years ago

These guys were great and scheduled me on the same day I called. Cory was super friendly, diagnosed the problem in minutes and had the parts needed with him in his truck. It was really cheap too.I hope I don't have any more issues but if I do, Heart is the first number I'll call.

George Zamarripa

3 years ago

Ben was fantastic! He showed up on time and quickly discovered the problem with our air conditioner. He had the part that needed to be replaced in the truck and was in and out in about 20 minutes. He was friendly, courteous and explained everything in detail. I think we’ll be calling Heart Heating in the future if we require maintenance on our central air system. Great job, Ben!

rl d

2 years ago

Mitch has always been extremely friendly and efficient when visiting us for assessment or repairs. Again, he went above and beyond to ensure customer understood the process and was able to give pointers on preventative maintenance which is very appreciated.

Andrea Pearson

3 years ago

The entire experience from setting up service over the phone to Darryl's on time arrival and attention to detail were perfect. He was professional (30 years experience), helpful, clean and efficient with needed repairs. Who knew plumbing repairs could be a great experience?! Thank you!

Marilyn Taylor

a year ago

We found Heart Heating and Cooling by chance (or was it!?!) and have been thrilled with their service, expertise, and attention to detail. Steven Roos is truly a craftsman and his installation of our new ductless split air unit was perfect. He was a pleasure to have in our home and we would trust any of our needs to him and Heart again - and will be in the future!Using Heart again to take care of plumbing needs! Mark Sangar did a great job replacing an outdoor faucet, changing a pressure regulator snd the main water line shutoff valve . No worries on my mind anymore!Third time was as good as the first two! Corey Hankins did a thorough evaluation of our electrical needs and brought our home up to code in the major systems, and then was willing to share how we could do some minor updating ourselves to save some money! We can rest assured our home is safe.Roberto Prestamo serviced our mini split air unit today and was very instructive as to it’s regular care. It’s always helpful for me to see someone do a task so I can follow-up correctly. As with all the Heart techs Roberto was well-versed in his trade, professional, respectful and friendly. Thank you once again!

Parker W

8 months ago

I came back from vacation to a flooded crawl space. My water main had disconnected and was pouring water for days. I was able to shut it off that night, and then Heart helped me with the rest. Lewis Jones was my plumber and did a fantastic job. He walked me though each step of the process, put me in contact with a great damage restoration company, and repaired everything. I would be happy to work with Lewis again!

jimmy thammasine

3 years ago

Michael Frye was a pleasant to work with. He very professional and really knows his craft. He did an excellent job on our water heater and getting our water pressure where it needed to be. Their company name truly means what it says...Service By Heart.Thank you.

Nicole Heineman

2 years ago

This was my first time using Heart and I will definitely be using them again. My family has been in search of a GOOD and HONEST plumber and we found that with Tristin S. This company goes above and beyond in so many ways, from the friendly costumer service representatives when you call to schedule an appointment, to sending a picture of the technician so you know who to expect, and of course providing amazing technicians who truly care about YOU and your needs. Tristian was amazing and not only serviced my tankless hot water heater, but he also did other small projects around my house and even quoted me with the price with other plumbing services I need done as well. Thank you Heart for caring about your customers and than you Tristin for being professional, hard working and just overall a wonderful plumber.

Melba Maria

2 years ago

Disaster , a technician installing tv on wall hit a water pipe ...He attempted to repair it. Unfortunately badly. The water was turned off. I explained the problem to Heart and they were there within two hours. Mike has incredible expertise and his professional 'can do' attitude calmed me enormously. He fixed it all inNo time. Checked everywhere to make sure everything was ok in the whole house..,Couldn't ask for more. Sympathetic , personable and more than an expert......PHD in plumbing..,,I'll call them next time . Worth every penny .,

Joseph Kiel

a year ago

Company rep kept me updated on appointment times and modified schedule to accommodate another of my appointments. Kelly was
courteous, professional, skillful, and promptly accomplished the battery replacement in my smoke detector.

Christie Burchard

2 years ago

We had some minor electrical work done in Oct 2020. Technician Dan H. was awesome - very knowledgeable, friendly, on-time and responsive to our questions. He worked diligently to make sure everything worked before leaving. Very professional, excellent service, good prices, and honest technician!

Nick Kushel

a year ago

Our tech, Blaine, was courteous and professional. Very knowledgeable and completed repair quickly without any additional mess or damage. Great service from this technician.

Ashley Peters

a year ago

We had a leak come up the day after Christmas, a Sunday. They were quick to get someone out here that day, gave us GREAT advise on how to handle this and got the work completely done quickly at a good price.

Christian Park

a year ago

I had a problem with my gas boiler, so I called the Heart heating. Luke and Salem came and fixed the problem right away. Now I can stay warm. They were both very professional and kind. Thank you for your service. Very Satisfied!!

Allison Michaeli

2 years ago

Trey and Mike were both so thorough with repairing our heating system. They came back repeatedly to make sure everything was done accurately. Heart was so responsive to our needs and we definitely recommend them!

Jeremy

2 years ago

Professional company, however their prices for outrageously high. I needed a vent installed for the range hood in my kitchen to exhaust the air to the outside. I recieved a quote for $600 from an independent contractor but then contact Heart for a second estimate. Theirs rang it at 3x for a whopping $1900 price tag. Due to the other great reviews I assume this company does quality work and stands behind it but if you are needing more affordable work done look elsewhere.

Misty Weber

a year ago

Jason was scheduled to inspect my home for any updates or issues. He is respectful, on time, and cared about the quality of work he is doing. Thank you Jason & Heart for you kind services.

Lisa Graham

2 years ago

Dan was incredibly knowledgeable and friendly when he came to do a comprehensive estimate for us. We asked about adding electrical circuits to our garage, installing wiring for a security system and dimmers for our interior lights. He answered all of our questions & was honest about the benefits & drawbacks for the systems we were seeking to install. The company offered discounts for educators & military. We would use them again in the future.

Bruce Larsen

2 years ago

Called on a Sunday to replace a leaking 40gal water heater that was part of a 2-heater setup. They scheduled a tech to come out by 2pm the next day. Blaine Stinchcomb arrived on schedule and after a review of my setup for the dual 40's that were replaced once already about 17 years ago, and my interest in replacing both of them again we decided to go with one 75gal tank. Blaine reworked all the plumbing with new copper and valves and installed the new heater that day. He also disconnected and bridged a water softener that was in need of repair that my wife wanted to get rid of and hauled it off for me with the old water heaters. He was pleasant, professional, and did an excellent job. They are not the least expensive for the work that was done but great service is worth something too.

Jeannette McDonnell

2 years ago

I am very happy with the work Darryl did to repair my faucet. He was knowledgeable about all my plumbing questions and concerns. He took the time to do the job right and I have confidence I won't have this problem again.

Adrienne Toth

a year ago

Heart Heati g stood behind their work. There was a glitch in the process and they totally resolved the problem to our satisfaction. Kudos to Damian Michalski for his expertise and technical knowledge in resolving the issue and to management to help to make a customer satisfied. Thank you, everybody and I will definitely recommend Heart Heati g.

Brian Batson

2 years ago

I reached out via HomeAdvisor since I wasn’t sure where to begin for a reputable Plumber. Heart was super quick to get back to me and found them to be even more amazing I proceeded through the process. They scheduled me within one business day, gave me a short window and accommodated me within that window since I had a meeting, called/emailed/texted when they were dispatching Darryl (the plumber assigned to our job) and sent us a pic and bio of Darryl so we knew who we could expect, and we found Darryl to be a wealth of knowledge and straight forward. Great work!

Nadia Lee

a year ago

Heart service was great and done for what I thought was a fair price. Their Tech was professional and really nice and went above and beyond to fix our plumbing issues. I will be calling them next time we need service, but hopefully that will not be not for a long time, lol.

Kyle Durlam

a year ago

We have a Lochinvar combi boiler for which it is hard to find knowledgable repair and maintenance technicians. Well, I found him and he works at Heart. His name is Luke. Highly recommended.

Shane Littlepage

2 years ago

Cory inspected our leaking water heater and gave us great customer service and was informative and professional. We received same day service and will continue to use and recommend Heart Heating, Cooling and Plumbing.

Tim Crisp

2 years ago

Michael from Heart Heating Cooling & Plumbing was incredibly professional, friendly and helpful. He quickly fixed our frozen water line and gave helpful tips on how to prevent this from happening again in the future. They will be my first call with any issues in the future!!

Phillip Haberman

2 years ago

Cory was AMAZING!He was knowledgeable, friendly and professional. He worked intentionally to solve our electrical problem and had our house back up and running in a few hours despite of being a challenging project due to our old wiring system.Thank you Cory!

Kent Dallow

2 years ago

We had somewhat of an emergency with our heating system and Heart Heating and Roberto came through with amazing same day service. Roberto was able to make it earlier than anticipated and stayed through the evening to make sure that our heat was up and running before he left. Great service, would highly recommend!

Susana Lara Mesa

a year ago

These guys were very professional, thorough and extremely friendly. Their work was meticulous and very reasonable, they cleaned up very well after each work day. Highly recommended!

Michael Withers

2 years ago

Cody was very prompt and professional. He and his team quickly removed the old furnace and installed the new one. We’re very happy with their work. I highly recommend Cody and Heart!

Ryan Gibson

a year ago

We've used Heart for HVAC, plumbing, gas and electric. The techs are always great to work with and dont push unreasonable upsells. In past scheduling department struggled with accurate information but that seems resolved in past six months.

Susie Davis

2 years ago

Had an outstanding experience with Luke Munson. Honest, knowledgeable, professional. He explained what was going on and showed me the correct way to install my filter which I had been doing incorrectly for years. Heart will be my go to for HVAC or plumbing.

Stephen Roberts

23 hours ago

Roberto was knowledgeable, on time and found and fixed my A/C problems. A few years ago he rescued our heating system. Cheers to Heart and their man Roberto.

jeremydehn

2 years ago

Mitch, Roberto, and Corey came out for several issues at once, and they were friendly and patient in explaining the situation and giving me options, including the places where they said they could do work, but I could save money by waiting or doing something differently. What they fixed looks great, and was reasonably priced. Will definitely call again. Thank you!

Steve Blumberg

3 years ago

Ben arrived on time at 9:00am on a Saturday morning.He was easy to talk with over a cup of coffee, he wasn’t in a rush, and was an excellent listener.We went up on my roof to look at my old unit, which is still working, but living on borrowed time.He explained & educated me about the newer technology & features available nowadays, without disparaging my old unit, and not trying to “sell” or pressure me on a new unit.I couldn’t have asked for a better experience.As I’m a salesman too, I totally respect Ben’s confidence (but not arrogant), born of his expertise and depth of professional training.Hats off to Heart-HVAC!

Bill Pitcher

2 years ago

We contacted Heart on a Sunday to fix (non-emergency) a plugged waste system. Heart returned our call within an hour and had a very professional plumber (Darryl Fabra) out at 8am the next day (Monday). Darryl was prompt and professional, and a pleasure to have in our home. Darryl diagnosed our system carefully. Our plumbing problem was exactly the same issue we'd experienced 6 months before. Darryl took a different approach to fixing the issue and completed the job efficiently. We're delighted with Heart's responsiveness (we live in the mountains and Heart came out from Englewood), pricing and their representative, Darryl Fabra. Based on this experience, we will contact Heart first should we have another plumbing issue, and we'll ask for Darryl if available. We heartily recommend Heart!

Jeff Wheeler

a year ago

Completely professional and thorough throughout the entire process. From the beginning of the call to text communication and calls with updated on eta as well as a full walk through of the problem with the ac in the home it was communicated every step of the way. Really loved to extra care they took to make me feel like family.

Katie Wienecke

a year ago

If you want an honest company to come look at your heating and cooling, look no further! Our technician, Jalal Williams, showed up right on time, explained our issue, gave us multiple solutions and helped us select the right one for us, saving us hundreds of dollars. We will be calling Heart for all our hearing and cooling needs and will be requesting Jalal. Thank you, Jalal!

Rico Rodriguez

2 years ago

My water heater went out friday morning. After fighting with my home warranty to get a technician to come out and look at it, I called HEART and they scheduled me with a technician within a few hours. Corey came out Sunday morning and determined I needed a new water heater. Corey was very professional, knowledgeable, courteous and explained everything with great detail. HEART heating, cooling, plumbing & Electric will be my go to for any future relevant needs.

Stanley Schwartz

2 years ago

Mark was terrific! He was on time, recommended alternatives to us, and bent over backwards to help take care of us. He truly went above and beyond to address our valve and washer / dryer problems quickly and efficiently. Highly recommended!!

Cindy Krum

2 years ago

I had the pleasure of working with a technician named Michael and also talking to the owner Mike. They were both absolutely amazing and helped a friend of mine in desperate need of plumbing repair. They were incredibly kind, professional and efficient, and I will recommend them to everyone I know. Thank you so much Mike and Michael!!!

Char Cdw

8 months ago

Sterling was very nice helpful and very professional he did the job in record time and so far everything is working great I will use hard heating and cooling from here on out thank you very much for your help.

Jeanette Buethe

2 years ago

Excellent service for our furnace that was not running correctly. Cory, the technician, explained everything he found and was more than willing to share positive and relatable stories around our HVAC set-up. I highly recommend Heart as an HVAC company that will do very good work for an honest price!

Mitch n Tammy Johnson

a year ago

Our tech Billy was phenomenal. Friendly and professional. Provided detailed information on issues and completed the work in a timely fashion.

Azza Fadlalla

2 years ago

Roberto Ortiz demonstrated high standards of professionalism and efficiency. He repaired and installed new parts to our furnace in a very short time and was very knowledgeable he provided great advices on future maintenance. I would highly recommend this company to anyone who wants good quality service.

Brad Saverino

3 years ago

These guys can only be described as top notch service! We had them out to take care of a plumbing issue and just so happened to mention a heating problem we were having that was super random. They found our gas pressure was causing the problem and killed two birds with one stone! Amazing! Can't say enough about this company! Their customer service is second to none and just can't say enough about the quality of their work. I can't tell you how many people we have had out for our heating issue and they figured it out in no time. Their number is on our fridge for the next time we need help, that much I can tell you!

Wesley Jeanette

2 years ago

My go to company for all of my HVAC and plumbing needs. I have used them for several different services and everyone I have interacted with has been wonderful. Extremely professional, on time, responsive, and willing to put up with my chattiness and questions. Highly recommended!

Swank Farms

a year ago

This outfit preys on people that do not know cost of repairs. Got bid for $2,500 to $4,800. Another company fixed my heater for $450. The technician was great.

David Cody

5 months ago

Kurt and the entire team showed up on time and provided a professional experience.

Todd Wheeler

2 years ago

These guys are GREAT! As a former owner of a Home Services Company, I have an idea what it takes to be very, very good.They understand that relationships must be built with customers, vendors, their team and the community. Will use them again in a heartbeat!

David Flores

2 months ago

We needed a shower faucet and toilet repaired. Darryl was our technician. He was actually able to come out earlier than originally expected. He explained what needed to be done, gave us a quote, and finished the repairs in no time. Darryl was professional, prompt, and technically competent. We were were glad we called Heart.

Rich B

a year ago

Salem was great. He was honest and gave me very good information. Got my system back up and running. I will definitely use Heart again.

Jason A

a year ago

I had a leak on my hot tub. Heart came up on a web-search. They don't really work on hot tubs, but Darryl helped me troubleshoot it. He was a very nice person, very professional.

Kait Grey

a year ago

I cannot say enough good things about HHCP&E's plumber Louis. I had a slow drip coming from my basement ceiling, directly under my kitchen sink. None of the valves were wet, noting seemed to be actively leaking other than the wall itself? After racking his brain, Louis figured there had to be a pool of water somewhere that was slowly leaking through my insulation/structure but WHY?! Low and behold, someone must have overfilled the kitchen sink, which was not properly caulked and all that water was just seeping for weeks/months through the cabinet below and into the structure. Not only did Louis stay until we figured this out but he walked me through everything he did and showed me exactly what was happening. I highly HIGHLY recommend Louis Jones and HHCP&E!

Rick & karen Parker

a year ago

This company is unfair and wrong. My husband my 8 month son and I moved 1,500 miles for a job that they offered my husband. They lied about there sign on bonus and how it would be distributed and then his first week after training fired him before asking him what happened based on a l accusation by another employee whom wasn’t there and just returned from a leave of absence. They knew where we moved from and they are the reason we lost our home. They didn’t offer a severance package nor did they have his check ready when they did fire him. Then held his tools from him and made him drive back for them.

Kara Hunt

a year ago

Best of the best! Both Matt & Preston have done work at my house and both were outstanding. Very courteous, timely and reasonable!

Antonio Dyson

2 years ago

Mark S. was very professional, on-time , clear and concise and respectful with installing our new water heater. Work looks wonderful! Lifetime warranty on our new water heater isn't a bad deal. Happy Wife., Happy life !! Thanks Heart Heating, Cooling and Plumbing.

Mr. Kidd

a year ago

Both Mark Sanger and Trey Donges were amazing! They were both very friendly and professional and they KNEW THIER STUFF! Because of these guy's quick and diligent work, I got my (pain in the butt) water heater/ Boiler replaced; as well as pipes, valves and even helped with cleanup and a water alarm. These guys are top notch, and obviously work for a company that hires good people. I will certainly use them again!

Brian Vicker

a year ago

Brad did a great job working on my kitchen sink. He did a great job giving me the appropriate recommendations and made sure everything was working when he left. Great service!!

Debra Gilbert

2 years ago

I phoned Heart on Saturday morning because the furnace was blowing cold air. I wanted the furnace repaired sooner rather than later because it was going to be really cold Saturday night. Mia, a very pleasant young lady, scheduled my appointment for Sunday morning and mentioned that if there were any cancelations or if a technician was in my area, the technician would stop by. The company made sure that my problem was taken care of, and the technician Ben was at my house by noon! Great, knowladgeable service provided I will definitely use Heart again...

Jon Rossi

a year ago

Chris Soon Fah was onsite and gave great instructions on how to maintain our AC unit and did a great job presenting me with items to consider and the price. Just another reason why I use Heart Heating Plumbing Cooling.

Joel Tillman

a year ago

Mitch Atwell was excellent, honest, and helped give us all the options (at all price levels) for us to make next step decisions on. Have nothing but good things to say about this company.

Duke Dupre

8 months ago

Mike and team were great. Respectful, kept me apprised of how the project was going, and did it right. Thx Heart! Give Mike and team a raise!

Shaira Whittle

2 years ago

Ben with Heart came out to our house and promptly fixed our AC. He was friendly and professional. We will absolutely be using his services again.I highly recommend this company!

Ben Loftin

a year ago

Had them out for 2 things now, water heater, pressure regulator and some pipes in the way and they have been great. They are professional, showed up on time and explained things really well along the way. I would definitely use again.

Imane Saber

2 years ago

Mark was very friendly and professional. I had a leaking in the bedroom from the bathroom above it and Mark quickly figured the issue and gave me a really good advice as the pipe was intact and the only issue was the waxing ring in the toilet.. I really appreciate Mark’s honesty and willingness to help! Thank you so much.

Rosario Nici

a year ago

Heart was responsive, helpful, and knowledgeable. The Thermostat was a little expensive but a major upgrade to what we had. Now my furnace works as it was designed to!

JAGelfand

3 months ago

Roberto came to turn on / service my swamp cooler for the summer and was A+. Highly recommend Heart!

Whitney Berger

4 months ago

Wonderful expertise and so professional! Explained everything to in detail. Wonderful to work with!!

Will Hart

2 years ago

After making the mistake of calling 3 different places and having no luck with their plumbers, Heart sent out Darryl Fabra who fixed our issue in under 15 minutes. He was familiar with all of our plumbing infrastructure and was able to fix the cold water knob on our mid-1800's home using the original parts that broke off. The knob was broken to the point where we had to keep the main line off otherwise the basement would flood and because of the age of the pipes we were unable to find a compatible replacement part to control the flow from that valve. We are thrilled to be able to have water flowing again!

Victoria Anderson

7 months ago

Heart heating, cooling, plumbing and Electric is the only company I will ever use.
They are all wonderful people, hard working, knowledgeable and they get the job done right and don’t cut corners like other companies do,

Tom Pavlik

a year ago

Joseph and the service was great. I'm not sure why the business made Joseph wear a uniform that badly fit him. Surely Heart can spend more money to outfit their employees more professionally.

rebecca pitcher

a year ago

Katie was thorough and professional. She pointed out things I didn't notice before hand and provided me information on multiple options to fix the problem to see what worked best for me.

Javi Cespedes

2 years ago

Our family was so lucky to find such a great company! They were able to come out the next day and the technician Ben was so helpful! Ben was cautious due to COVID-19 and wore a mask the entire time. Ben also was able to help our family save some money based on his knowledge and we really appreciated this! Thank you so much Ben and Heart Heating and Cooling!

Edward Kean

2 years ago

Highly organized and efficient, easy to schedule. Nice heads up we're heading your way. Tech was professional, fast and friendly and very infomative. Very cost effective. Could not ask for more and very refreshing after trying to deal with persnickity, entitled, and overpriced Boulder based contractors.

beth fields

6 days ago

Had a couple of outlets not working. Service man took pictures, took the time to explain and explain the best way to fixing the outlets. Took no time to fix. I would have noproblem on using or recommending Heart Heating.

Abdul Zulali

2 years ago

Mitchell is the man! He answered all my questions and went above and beyond in regards to the work that needed to be done in my home. Mitchell was extremely professional in his work and you can tell that he's done this for a very long time. I previously had work done with another company and the individual working was clearly new, Mitchell however was a very quick worker and answered all my questions! Lastly other companies have a far more expensive fee to come out to your home however this company was only $29!

Kasey Bowden

2 years ago

Just finished working with Mitch Atwell on my home HVAC system and he was fantastic. He was honest, thorough, responsive, and explained things in a way that was clear and easy to understand. Would absolutely recommend Mitch for any and all of your HVAC needs!

Yazan Fattaleh

2 years ago

Roberto was very helping coming to my house to estimate a number of options of HVAC work I need done. I had many questions and he did a great job educating me. I purchased my house 1 month ago so there was much I did not know! He prepared a series of 5 estimates for work that could be done and I am very pleased knowing that I have options for how to improve my HVAC system. Thank you HEART and Roberto!

Julie

3 years ago

My landlord uses Heatt heating and cooling so they sent Mike over, he is absolutely AMAZING, he’s nice, efficient, on time and Communication is great he tells you what needs to be done explains it to you even goes that extra mile. In my situation I needed some other stuff done and Mike reached out to my landlord for me that’s an extraordinary guy, then there’s Angel and her name describes her best she is an Angel who calls, who confirms your appointment calls you to make sure that it still OK calls you to let you know that they’re on their way and even calls to make sure everything was OK the next day, she send emails out and during the whole time is absolutely pleasant, sweet and amazing I know I will always use Heart even if I don’t have a landlord, when I buy my own home and trust me when I say if you need a heating and cooling company They are the ones!! I work at a hospital and I definitely am going to spread the word for them I even went to my human resource department and asked if I could have them put in a bid there for our hospital that’s how much I love Mike and Angel thanks you guys with everything going on my work schedule is hectic and they made my life and stress so much easier thank you Heart Heating and Cooling..thanks Angel and .Mike..y’all Rock!!!!

Natasha Flyer

a year ago

John Devillier is a phenomenal plumber. The service on my Rinnai on-demand tankless water heater was great. Explained everything that needed to be done throughly. Extremely competent!

Cory Montreuil

2 years ago

I had the pleasure of having Darryl as a plumber and the guy is super professional. Answered all my questions and talked me through the rationale for each repair. The scheduling was easy and quick too!

Seann Brown

3 months ago

Very pleased with the service and they got the job done quickly.

Wesley Andrews

3 years ago

Ben was amazing. We began this journey with different HVAC company and tech who left the our system in a worse state than when they started. Ben was able to come in, diagnose the problem, fix the problem and clean our system with 24 hours of us calling him. He was kind, professional and knowledgable. We are so thankful he was able to help. We highly recommend Ben.

Shea Householder

2 years ago

Darryl was a great plumber and was very helpful with my water heater and its leak. He was nice enough to suggest some things be looked at so I don't have further problems as well. 5 stars for Darryl.

roadkill 44

7 months ago

Sterling is amaizing. Very professional. Very kind. He went to bat for us against our HOA.

Hannah Bowron

2 years ago

Great and speedy electrical work followed by HVAC and plumbing check. All services exceeded my expectations. During the HVAC fix, Cory helped understand exactly what the issues were that we had on our system and help get them back to good working order!

Dustin Price

2 years ago

My wife used this company to see what was wrong with our furnace, they came out to the house, then after they left she had called 3 different times requesting what the diagnosis was and all three times the never sent email to address problems our furnace was having. WASTE OF MONEY! We would have used them to fix the problems but they couldn’t even respond to us. Had to hire different company to fix the furnace. I strongly do not recommend this place.

Ralph Albi

2 years ago

Mark and another Gentleman came over to give us a free estimate. They were on time, well-dressed, professional, courteous, and above all they were honest in their recommendations. I cannot comment on the value because this is the only estimate we have thus far received. My wife and I have not decided if we are going to have the repair done immediately or wait.

Adam Stankard

4 months ago

Great service. Joe was very knowledgeable and extremely helpful.

Michael Stahl

a year ago

Technician Mitch Atwell arrived early to perform autumn inspection on my furnace. He explained what he was inspecting, was knowledgeable, efficient and provided suggestions for self maintenance. I really appreciate that! Thanks

Roberta Payton

a year ago

Cory D was extremely professional and let us know what energy efficient upgrades the industry offers. An excellent and professional company and they’ll be our company for all future needs.

Mike Palamara

a year ago

Roberto was amazing, however their service is outrageously expensive. I would say they are 40-60% more expensive than any other Heating/Plumbing service provider I've used. My advice is to get a second opinion before moving forward with Heart Heating.

Matt Maillaro

a year ago

Tristan was fantastic! Professional throughout, efficient, and very knowledgeable. Reasonable price was icing on the cake. Would highly recommend this company.

Brenda Thompson

2 years ago

Heart was so professional and friendly when I called and not only came the next day but arrived early! Darryl was just great and all better than before he came! Very great service and customer service as well! Definitely will use them going forward!!

Luigi H

2 years ago

Mitch Atwell came out and inspected my furnace. He was quite thorough, arrived early, and did a great job at answering my questions and explaining things that he found. I was provided with a quote for future services I will need and I liked how he thought through things to get me what I really need.

Richard Flint II

2 years ago

Needed a new HVAC system and received advice from them that resulted in a significant cost savings. Their estimator and installers were on time, helpful and professional. I like to ask questions and they were more than willing to spend time answering them and discussing other relevant HVAC issues. Since the install took more than 1 day, they loaned me several electric heaters to make the house livable overnight.

Deborah Russell

2 years ago

We had a clog in our toilet around 8:30am, called immediately for a service call. They told us between 12-2:00pm. They had a cancellation within 15 minutes, called me back and before 9:45am all was fixed. Mark was incredibly helpful, quick, and COVID-19 conscious! Great experience and would highly recommend.

Jason Martin

2 years ago

Mitchell was very polite, showed up on time, was professional, and answered all of my questions. He went above and beyond and I feel safe and satisfied with his recommendations and work. Hope he’s my technician for any future work! Thanks Mitch!!

Andrew Conard

a year ago

We had an excellent experience with our technician, who could diagnose and solve the problem. He went above and beyond to make sure to resolve our issue. We highly recommended them!

Leisty _

9 months ago

Luke was our technician. He was incredibly knowledgeable and professional. I would highly recommend Heart services!!

Tobi Firtel

10 months ago

Jason Jagger very professional..was a bit late..came from Thornton to Parker..but otherwise he got the drain cleared quickly and neatly

Scott Stewart

2 years ago

Mitchell Atwell, was highly knowledgeable and very professional. Took the time to talk with me as he was going through the compressor unit. Found the problem, partly caused by previous HVAC guy. I would recommend him and Heart plumbing and heating again and again.

Nick Mccoy

2 years ago

This company's response is awsome from the office staff to the tech that responds. Roberto knows my equipment and makes repairs quickly and properly. I recomend signing up for their maintenance plan. They will reschedule other not crucial services if possible to get to my repair to keep the heat or air working in my unit. This company will be doing my service for years to come.

Gerald

2 years ago

Their tech Jeremy came by and replaced our kitchen sink faucet that we provided. He was professional and friendly and definitely knows what he's doing. He removed the old faucet and installed the new one with new supply lines in less than an hour.

Eyal Darmon

2 months ago

Larry B. did a great job, I would highly recommend him and Heart! Both professional and prompt

Adil Fadlalla

a year ago

Heart installed a new heating and cooling system and they did an execellent job. But what they really excelled at is what it seems like an impossible job of turning a return opining into a vent, and here I would like to highlight the amazing job done by Cody Odneal who managed to work through a very complicated job without any additional holes in our walls. It was extraordinary. Cody was also helped by Collin Hankins... thank you both 👍

Thomas Dylan Brackett

2 years ago

Dan Hill was the technician and he was great. Professional and fast - informed me that I actually might not really need a fully grounded wire set up for what I was trying to do which I really appreciated. Thanks Dan - let me know if you need some boots!

Jeanne Moore

a year ago

Joseph is very pleasant and professional. He was helpful and informative. I’m very satisfied with the work he did for me.

Sandra Gonzalez

a year ago

Joe was awesome! He explained to me the proses from beginning to end in a way I could understand and got our heater working right away. Very friendly!

Morgan Layton

2 years ago

Roberto was friendly, informative, and smart. I appreciated his attention to detail, providing me with all essential information I need to make an informed decision on updating/ repairing my HVAC heating and cooling system. Definitely recommend their services!

Pat Johnson

2 years ago

I needed a professional evaluation of a boiler issue and installation by another company. Luke was very knowledgeable and took the time to explain my situation to me clearly. He was GREAT!

C. ORourke

3 months ago

Installed new AC, furnace and humidifier. Great, professional team of people

Kimberly Wallace

2 years ago

Everyone was very understanding of my situation and did there best to work with my budget. Super professional and courteous from start to finish. I would recommend them to all my friends and family. I feel great about my choice, knowing I’m in good hands.

Milan Smith

2 years ago

Mike was an amazing technician. He was honest and professional. He was punctual and laid out all our options, including entertaining other assessments from a previous vendor who had bid the project.

Linda D

2 years ago

Best swamp cooler service experience in 30 years of having my roof-mounted unit started up and shut down for the season.Update: Today Mitch Atwell did another outstanding bit of service work on my ancient swamp cooler, replacing the motor and starting it up for the season. A less honest tech would have tried to sell me a whole new unit. Kudos to Mitch!

Eric Hall

a year ago

They were able to come out next day after calling many places that were backed up over a week, very professional and quick work, would recommend to everyone.

Mary Bond

10 months ago

We lost power in 1 room and couldn't figure it out. Chris figured it out quickly and made a repair that was preventing the outlets from getting power. Very nice and friendly!

Corryn Young

3 years ago

Could not have had a better experience. Jeremy was a pleasure to work with and assured us the problem we were experiencing was a simple fix and it was! Will plan on using this company for our future needs and requesting Jeremy if he is available!
Corryn