Chris Guglielmucci

2 weeks ago

We had a great experience with Golden West Plumbing! They really saved the day. About 2 weeks before our wedding we got a minor back up from our sewer line. Another company came out and cleared the block and it worked for about a week. They came back and scoped the line and found a dip in the line going into the sewer. There were also holes in the line and root intrusion.We were really in a bind. Our wedding was less than a week away and we had set up a BBQ at our home the day after for our family and out-of-town guests. There was no way we could have 30-40 people at our home with the sewer line problem.We didn't get a good feel from the original company so called Golden West due to a referral from a neighbor. Ben came out and ran a scope and determined the entire line from the middle of our front yard to the main sewer line in the other side of the street needed to be replaced. He was very professional, low pressure and inspired confidence. He assured us they would have the repair completed in time for our wedding guests visit.We approved the repair. Golden West got the necessary permits and had the utilities marked. The next day work began.The dig crew came out and were very neat, professional and organized. They kept us updated and did not do anywhere near the damage the first company planned. Our sidewalk and retaining wall didn't need to be removed making the job much less messy and damaging. After repairs the county inspector came and passed the work performed. The holes in the front yard and street were filled in. Because of the care given during the repair we were surprised at how neat things were when they were done. The yard looked surprisingly good given the extensive work performed. The dig crew did an excellent job cleaning the work site. They cleaned the front yard, the sidewalk, driveway and street.Our BBQ went great and we had piece of mind that the repair was done properly. We wholeheartedly recommend Golden West Plumbing and will use them again in the future. Great job team!

Danny Mathews

a week ago

Prompt, easy to work with, explains everything really well so I knew what was fixed and what to keep an eye on in the future. Offered a range of options for the project, allowing us to make the best choice for our family and budget.Work looks great, and they've been very responsive with follow up questions after the install was completed.Chris did great work, and I'd highly recommend him.

Tom Johnson

4 months ago

Anthony Garcia and crew did an excellent job installing a new combination boiler/tankless hot water heater for us. The installation looks very professional, works great, and Anthony took the time to explain everything and answer any and all questions we could think of. Very pleased overall!

Jay Mohammed

a month ago

I had Max and Edgar come out to my house to turn on my swamp cooler and have to say the service was superb! They communicated everything they were going to do during their visit and took pictures of my existing swamp cooler to show me things that needed to get fixed + things to watch for in the future. The price was fair for the services they provided and I’ll definitely be using this service again in the future. I’ve used Applewood in the past, and would recommend Golden West over that service for the superior professionalism and quality customer care. Thanks Max and Edgar!!

David Decker

a month ago

We have had Anthony from Golden West out many times at our house to help with electrical. He is always extremely professional and does a thorough and complete job. We will continue working with Golden West, because they are a great value and really take care of their customers. Thank you for another great experience.

Joanna Morken

a month ago

I am so incredibly impressed with Golden West, Plumbing, Heating and Air Conditioning!When I found out my AC wasn't working, I also learned my crawl space was filled with water from the recent rains we've been experiencing. On top of that, I had a houseful of guests and I was out of town, which complicated matters.Barbara was responsive to my situation and reached out to Carlos, who'd put in a long day the night before helping out another customer. Together, they coordinated the logistics in getting to my home and addressing the issue. Carlos was able to get my AC up and running quickly, and explained what had happened (and the resolution), in clear and understandable terms.I'm so pleased with their customer service and I highly recommend them! Joanna

Katie Heath

a month ago

So thankful for the Golden West team! Anthony did an amazing job installing our new AC system. He was professional, on time and made sure we were well informed and comfortable with the process. Thanks so much! I would definitely recommend them and will be only using this company going forward.

Quana Madison

a month ago

I have exceptional customer service from Anthony with Golden West Plumbing, Heating & Air conditioning. He was informative, friendly and clearly explained the problems with our AC. We appreciated how he presented our options for next steps and provided a detailed report that was emailed to us. We liked how Anthony carefully explained the benefits of regular annual maintenance for our AC and furnace. We look forward to working with Golden West again for our regular maintenance and additional service options.

Allesor Zepol

3 months ago

Lou and his crew were amazing. I called last week about the plumbing backing up. Being a first time home owner I called my dad and tried explaining to him about the plumbing. Lou took the time and talk to my dad to give a better explanation. When he returned back he was very prompt on getting his crew out to fix the plumbing. After digging they found the problem was bigger than expected. Lou and his crew came back out the next day. Mario, Alex and Edgar were professional, very polite and did a great job cleaning up. I run a small business from my house. I appreciate how quick they were,even though it took all day. It didn't interfere with my business. Lou and his crew left my walk away safe and clear for my clients. I will definitely recommend them to any of my clients, family and friends.

Kathleen Ferguson

a month ago

A/C in my rental not working. Golden West had next day appointments but would not schedule a time - had to be available all day waiting for their call. Technician had excellent communication and diagnostic skills. However, the company's pricing is outrageous. The technician discounted my bill and still charged over $400 to replace a $10 fuse - probably took him 5 minutes. According to the technician someone in their office establishes pricing for specific services.

Jimmy Mollenhour

2 weeks ago

Taking one star away because the pricing seems unreasonable. $450 for 10 minutes to install a thermostat that I provided? I think that’s a little ridiculous. And $250 to replace a swamp cooler belt that costs $9 and takes 5 minutes to install?The reason I still give it 4 stars is because the technician, Riley, did a great job. Very nice guy, knowledgeable, respectful, and worked through our very strange electrical wiring to solve the problem without charging me even more than he could have. 5 stars for Riley.Overall, they got the job done and even came out on the weekend on short notice which is much appreciated, just the pricing that needs to be looked at. If it was more reasonable I think I would have gotten a few more services done that need resolving.

Maddie Coleman

3 weeks ago

Golden West has always been reliable and excellent at what they do. Riley & Jose made a visit today to fix a couple of minor issues we were having with our swamp cooler. They weren’t just punctual, they were 30 minutes early (which is huge on a 90 degree day when your swamp cooler is on the fritz) and they managed to fix both issues in under 10 minutes. Best of all, repairs were free since we are members of their VIP program. Thank you, Golden West!

Russell Riter

2 months ago

Second time using plumbing services with Golden West. We signed up with the VIP program during the first service with Josh. Josh did a great job with our downstairs shower. He had to replace the entire faucet system. It gave my Mother-in-Law access to her own bathroom for the first time since we moved in. Really happy we signed up for the VIP program, besides the lack of a service call charge, they dropped emergency calls to $100. We had a pipe start pouring water into our family room and also noticed the backyard connection for our hose had a leak. Joseph came out and found the leak in the family room, which was connected to the front yard hose. He only had to make one cut to access and fix it. Joseph was able to replace the busted pipe for the backyard connection. We have received great service, reasonable prices and fast response. I’d recommend their services.

Michael Mentel

5 days ago

Great experience all around! Their pricing was very competitive and the quality of the work was top tier. Angelo was fantastic, and went above and beyond to ensure the job was done the right way. Highly recommend!

Zero The Hero

4 months ago

I am delighted to share my experience with Angelo from Golden West Plumbing who recently helped fix my house plumbing leak. From start to finish, Angelo was a consummate professional, and his expertise and attention to detail were truly impressive.From the initial consultation to the completion of the job, Angelo was incredibly helpful, communicative, and responsive. He took the time to thoroughly inspect the problem and clearly explained the options available to me, providing me with all the information I needed to make an informed decision. Throughout the process, he was always available to answer my questions and address any concerns I had.When it came to the actual work, Angelo was efficient and effective. He arrived on time and worked diligently to fix the leak, using his expert knowledge and experience to ensure that the job was done right the first time. He was respectful of my property and kept the work area clean and tidy, which was greatly appreciated.Overall, I was extremely impressed with Angelo's professionalism, expertise, and commitment to providing outstanding customer service. I would highly recommend him to anyone in need of plumbing services, and I will definitely be calling on him again in the future if I ever have any plumbing needs. Thank you, Angelo and Golden West Plumbing, for your exceptional work and service!

Kara Duncan

a month ago

Sewer work was extensive and messy but I was rushed and in hindsight might have sourced another team- esp regarding neighbors experiences with other companies.However expensive, Golden West has taken care of the work promptly and professionally. Carlos is excellent to work with he is skilled, professional and efficient. I always get a notification by phone when they will be arriving so I don’t have to wait around all day.They will stay until they are done and I am satisfied.

Jerry O'Donnell

3 weeks ago

I needed some plumbing repairs and was very pleased with their services. Angelo did an outstanding job. He's a pro of a plumber and was straightforward in answering all my questions and concerns. I would definitely use Golden West Plumbing in the future.

Mary Beth Patak

2 months ago

We've been using Golden West for the past several years and they've always been super accommodating and professional. They saved us BIG bucks awhile back as we were about to get a sump pump installed and one of their technicians (I'm so sorry I forgot his name!) while at our house for completely unrelated work, told us we just needed to extend our down spout out front and sure enough, that fixed the problem with water leaking into our basement.Golden West installed a new swamp cooler and furnace for us as well. Want to give a big thanks to Anthony and his crew for doing such a great job with those!And just recently, Golden West came out to turn our swamp cooler on and just want to thank Riley and Max personally for their quick work and professionalism!!Everyone had Golden West has always been really nice and responsive. I would highly recommend.

Erma Pottruff

2 months ago

Carlos & his crew installed a tankless water heater, very professional and courteous. Removed the old water heater in one day. I was very impressed. However when I went to use my bathroom sink after the new system was installed I had very low water pressure & just a trickle in the right sink? Golden West did send Angelo & his partner to see what the problem was & had it fixed in no time at no charge to me.I will definitely use them again😊Thanks Golden West for having great work ethic.

Carol

a month ago

We had water coming in the basement. Called Golden West. Angelo and Edgar were here within an hour. Angelo immediately found out what the problem was. It was the sprinkler system that was leaking. Even though they don't work on sprinkler systems,Angelo showed us where the leak was coming from. Since they were here, we had them replace some galvanized pipes and they did an excellent job at a reasonable rate. Both were very professional and friendly. I will definitely use Golden West Plumbing again.

Andy Neal

2 weeks ago

Fantastic experience! I hadn't had my AC serviced for years and it stopped working in the hottest part of the summer. Golden West was able to schedule a repair immediately, the technician was awesome - immediately diagnosed the failure, fixed it and advised on what to do in the future. Could not ask for more!

Nate Edelman

2 months ago

We called Golden West after hours (7 or 8 at night) during the massive rain event in Denver when our basement was filling with water. Anthony made it out within an hour from our call, when restoration companies told us they couldn't come for 3-4 days. It turned out we didn't have a plumbing problem, but Anthony troubleshot with us and came up with an improvised solution that at least bought us some time until we could fix the problem permanently. This was huge - we're still not sure how much damage we have, but Anthony stopped the bleeding so at least it didn't continue to get worse overnight and into the weekend. It is a bit pricey, but the service has always been amazing so we think it's worth the price.

anne tengler

2 months ago

We have had a VIP membership with Golden West, who does a wonderful job with each of our properties. From routine maintenance to emergency repairs, we are always super-happy with their work and customer service. Definitely a great value!

Aron Yacobucci

a month ago

As an owner of multiple rental properties, I've gone through my fair share of plumbers. I have to say Josh with Golden West was great. On time, honest and a great worker. Plus he came out on a Saturday!

John Nelms

a month ago

Great technicians (Max and Jose I think),who were both very professional and friendly.Did a great job explaining each step of the work they did on my A/C.Have used GW many times and the experience is always positive for situations that are never fun to deal with. Highly recommend

Brett Hekkers

3 months ago

Lou and his team are absolutely fantastic. They are true professionals that take pride in their work. I’m sure there are cheaper plumbers out there but you’ll probably just end up calling Golden West later to fix their mistakes. Master plumbers aren’t cheap but they’re worth every penny. Big thank you to Lou, Joseph, and Edgar for their workmanship and timely response. They rerouted our busted kitchen drain pipe to another drain pipe in the house and moved a gas line for me. Solid work, guys! My family appreciates you.

Robert Bogan

2 weeks ago

Lou and his associate did an excellent job helping us address our plumbing concern at the last minute.Highly recommend this company, and especially Lou. Knowledgeable and friendly. Highly recommend.We know who we're calling next time.

William Friedman

a month ago

Great company. Riley came out to inspect our AC system and explained everything in terms I could understand, got our AC up and running and was kind and professional. Always an easy decision to call golden west if we have any problems cause they solve it quickly and easily.

Amy McKnight

5 months ago

I called a few different places to have my furnace checked out, all with good reviews. I chose Golden West because they offered the best options for our situation. Overall it was a great experience, as all the worries I had were quickly eliminated, and we got a service completed the same day they came out for the diagnosis. Carlos saved us a lot of money by doing some relatively simple repairs on our furnace instead of having to replace an entire system. He was kind, patient, timely, and knowledgable. Very professional and kept everything clean. Now we feel secure with our current system, and can plan ahead for our next major upgrade.

Joscelyn Blumenthal

a month ago

Barb the scheduler was kind, efficient and responsive. Josh the plumber was incredibly nice and knowledgeable. Prices are reasonable. I’ll definitely use this plumbing company going forward.

Rick Mack

a month ago

Max and Jose were competent, courteous, friendly and professional. They clearly communicated what was being done and gave an excellent summation of the system and its current state. I could not be happier with these gentlemen, their work, and the company. All topnotch. Thank you.

Becca McCormick

a month ago

Josh was awesome! I was having a squealing noise coming from under the sink, and he quickly diagnosed the issue and got it fixed. He was transparent about what fixes would be done and what would be involved. He was super thorough in explaining what was going on. Thank you Josh!

Laura McMillin

a month ago

As always, we were very pleased with the service provided by Golden West Plumbing & Heating. Carlos was professional and knowledgeable about all of our various questions. Before leaving he took time to assure that all of our questions were addressed.

Bernard

a month ago

Great Company! Josh the technician is awesome! He goes above and beyond for his customers, He has great communication skills, and is transparent and is detail oriented. He is the only reason I am a loyal customer and consumer!! Great Company!!

Alicia Suwaina

3 days ago

Wow! I learned a lot when Ben stopped by to look at my sewage. Not only is he a good plumber, he is very knowledgable about the do's and don'ts of plumbing as well as smart hacks and preventative care for homeowners. Golden West takes care of their members by offering free check ups from time to time. It will save me a bundle in the long run!

Nimma Eftekhari

a month ago

Anthony did a great job of explaining my problems and giving a variety of options to choose from. He was able to fix the problems quickly and get me a detailed list of the work done. I totally recommend Anthony to help take care of any issues with your HVAC.

Linda Lehman-Murphy

3 weeks ago

Our thanks to Jason Royster of Golden West. Jason is highly professional and knowledgeable about boilers! He spotted a needed fix for our trusty boiler. He was helpful as he explained the issue and the repair. I’d highly recommend Jason for this work!

Linda Lehman-Murphy

3 weeks ago

Lou was very knowledgeable about sewer issues that affected our home. He was so friendly and willing to teach us about the repair needed. We definitely would recommend Lou for any such repair in future!!

Kory Sansom

5 months ago

Anthony, Manny and Jose were excellent! Constant communication with me and worked all day to install my new furnace. They explained everything they were doing and explained good preventive maintenance to keep the furnace and AC working well. Best service! Best value!

Frankie Spontelli

2 months ago

Chris + Anthony + Edgar have all provided us with exceptional service up to this point. 100% satisfied with their communication, hard work, clean work and openness to discuss options and ideas. Thanks for all your help Golden West, I would highly recommend this business for A/C and other home repair/upgrades.

Natalie Bader

a month ago

Lou was wonderful! He came the day after we called for service. He explained everything for new homeowners like us to easily understand. We’ll be using them for all of our plumbing and HVAC needs.

Clayton Rothrock

5 months ago

My husband and I have been long time users of Golden West, and have MANY projects done with them. They do a great job, and really listen to what you need. We’re working with Anthony right now, really helping us out with like 6 different quotes to make sure we can get where we need to be. Our furnace system has gone completely out. Let me tell ya, he’s on and with a personal touch. Can’t wait to have this new furnace and air installed.

Antoinette Austin

a month ago

Golden West plumbing was kind from the first phone call. They had an appointment time that worked for my schedule. Gilbert was timely, kind and offered detailed information on what needed to be fixed with our leaky toilet. Thank you!

Dee Hibl

2 months ago

Joseph was very responsive and professional. My faucet repair was fixed and I can now use it. Golden West called me, emailed me and texted me to keep me informed as to the date & time the technician would be at my house. Highly recommend Golden West Plumbing!

amanda mardis

2 months ago

I have used this company several times for my HVAC issues so I called them immediately when my toilet started overflowing. When Ben Pitcher gave us his quote, my significant other jumped in saying he would like to get a second opinion because he thinks we can get a less expensive quote, his response was “then why did you call me what am I doing here.” Honestly Ben hurt the relationship I have built with Golden West Plumbing. He used a lot of buzz words to drive up the cost, entering my home stating “this is officially the oldest house I’ve been in,” and saying he had to remove the toilet to scope the drain. Ben we know a sewer scope can go down the shower as well, we can start with less invasive points.

Steven Howards

6 days ago

Look elsewhere for a fair price. They came to my house and quoted $471 for a simple sink drain clean out. Laughable. This is double what another company charged me a year ago. I’m done with golden west.

Carol Lovelace

2 months ago

Carlos and his coworker quickly diagnosed the problem with my evaporative cooler which was not blowing cold air into the house. They fixed the issue and from start to finish we're here for 30 minutes. I love people that know their business, have a professional and positive attitude and get the job done in a timely manner at a reasonable price. This team had all of these attributes. Golden West is a great, honest and well respected company and I would definitely use them for future projects.

Shantel Farris

4 months ago

I called Golden West plumbing, and they sent Jason over to work on my mom’s boiler system. He was very quick showing up and extremely nice and professional about what needed to be fixed and replaced. He came the very next morning and got the heating system all taken care of explained what he was doing and did a great job.

Jennifer Leiker

a month ago

Anthony Garcia with Golden West did a very professional and thourough evaluation and inspection of my A/C unit. He was very clear when providing explanation of my problem, provided recommendations without pressure and showed empathy to my very stressful situation. His years of experience showed when dealing with my problem at hand.

Tyler Shepherd

5 months ago

Wow! Carlos truly exceeded expectations. He arrived promptly, was friendly and efficient in his assessment of my issue. He meticulously went through every possible scenario before zeroing in on the root cause. And what do you know, it turned out to be a problem with my gas meter, not my furnace - as another service provider had suggested, who wanted to charge me a whopping $2,000 to replace the gas valve and switchboard. But thanks to Carlos' professionalism and unparalleled expertise, I was saved from that unnecessary expense and now have my heat back in action! I will definitely be adding Golden West to my go-to list for all my home repair needs and requesting Carlos specifically. Thank you for an outstanding and seamless experience!

Margaret Farrell

4 months ago

Anthony and a Riley provided efficient and quality service today. They arrived right on time for the estimate appointment. I had a broken circuit and they provided a few different fix options with pricing. Their prices were reasonable. They were friendly and professional!

Dan R (nerdwithus)

a month ago

Riley and Luis did a great job! at least i'm pretty sure they did. I'm not crawling under the house to check. So i'll take their word for it.Golden West installed my AC, Heater and new vents about a year ago. Works like a dream. I have central air now. its the best.

Michelle Praxmarer

5 months ago

Be careful with this place and definitely get a second opinion! Our heat went out and their immediate suggestion was to get a new furnace because ours was 14 years old and “at the end of its life” (come to find out furnaces live 20-22 years if they’re well taken care of). Anthony quoted us 8k and up to 14k for a new high efficiency furnace. He seemed like a really nice person so it is possible he just didn’t know the actual issue and replacing seemed easier.We got a second opinion and they fixed it with a $500 part- all it needed was a new control panel and it was good as new. It’s been running seamlessly for a month now. The other contractors also said our furnace was in great shape and has another 6-8 years left.The pressure switch was going off intermittently which GW attributed to “condensate build up”. The second contractor found no build up at all and found the pressure switch was turning off because of the control panel issue. I wish I had asked for pictures or him to show me this “build up” but it didn’t get that far.Always be wary when any contractor immediately jumps to replacing your entire system! I think they kind of hinged on the fact that we were desperate because our heat was out.

Art Luebke

2 months ago

Very professional install work.Made sure I was happy before job completion.Excellent clean-up and care for my floors during their work.I always had a call from the dispatcher to tell me who was coming and when they would arrive.

Julia

5 months ago

Carlos did a fantastic job! They were super responsive when our heat went out. He provided a detailed explanation of the issue along with different solutions along with pricing. I would definitely recommend them and will be using them again.

Jaimee Truong

3 months ago

Carlos was so professional and responsive and explained the leak in my condo thoroughly and referred me to a company that would test to see if there’s mold. He was so thorough! He also has Jose shadow him for the day that was helpful too!

Diane Tiberi

2 weeks ago

Riley and Joel got my evap. cooler up and running, diagnosed and repaired in time for the hot temps! They were great, explained everything carefully, including the pricing and gave me the options for how to fix it economically. Would def. call these guys again!

J Lamb

3 months ago

Have been an enrolled VIP member of them for a few years now - they are always responsive, thorough, and their technicians do a great job not just performing their work but providing explanations as to why. Anthony came out today and was, as is always the case with Golden West, great!

Naomi Price

3 days ago

Very professional and thorough. Very reasonable price. Provided referral to appropriate specialists for water mediation. Will definitely use them again.

Scott Waryan

a month ago

The entire Golden West team (Gilberto, Felix, Chris, and Luis) were extremely professional and efficient. They communicated with me every step of the way and we are very happy with the final results!

Rocco Guaragno

2 weeks ago

I have had Golden West install a boiler water heater combination unit and diagnose an issue with an AC system in the last year. Both times the team was professional and completed the work in a timely manner.

Connie

6 months ago

Everything about this appointment was absolutely perfect. I am blown away by the service! I rarely see this level of service anymore. This is the first time I have used this company and I HIGHLY Recommend them! From the first call, to scheduling, to diagnosis, to repair. Everyone was professional, prompt, courteous, and so quick to get my boiler fixed.Carlos, the technician, and the young man helping were so polite and professional and found the issue almost immediately- then went and got the part and fixed it the very same day! Amazing service!!! Thank you!!!

Dana Strunk

5 months ago

Angelo was on time, professional, and pinpointed the problem right away. He fixed the issue and gave good pointers and suggestions to prevent problems in the future. He also spotted an issue we didn't know about with our faucet and helped understand the next steps there. Great experience overall and will use this company in the future!

Mike Hosted

3 months ago

They are a great company and ethical. They do all our plumbing and HVAC work now. We thought we had a specific issue, but their rep was honest and told us what was actually wrong. This ended up saving us a lot of money and fixed the problem! I highly recommend them!

Jesse Mychal Smith

5 months ago

Carlos, the HVAC tech, was super professional, very respectful, friendly and courteous. He was on time and worked efficiently to dissect the issue we were having with one of our furnaces. Top notch service from these guys from start-to-finish. This will now be our go-to company for service for our two furnaces and air conditioning units.

Mike Harris

4 months ago

We had a whole house humidifier installed. Carlos did an excellent job on the install, he ran the electrical, installed the steam humidifier and he was very thorough in his explaining of the job. Very impressed with Carlos and the Golden West crew.

Steve Comeau

5 months ago

This review has nothing to do with the technicians, they were all great, professional, and super knowledgeable. This review is about the cost of the services. I had a leaking shower head (bad valve cartridge). It was discovered that my water pressure was too high and had to install a new pressure valve. This is not the problem, I think I paid a fair price for that part but charging me $524 to replace a shower valve cartridge, when the technicians were already here? It took less than 10 mins to swap the cartridge out and make sure it was no longer leaking. Checking with other plumbers, this should have been no more than $300. Unfortunately for me I was not in a position to have them stop and call another service to fix it. I doubt I would ever use Golden West again.

Alan & Sarah Hunt

3 weeks ago

Both office staff and crews are professional, courteous and friendly. We've worked with Josh twice and he was fantastic. I won't go anywhere else.

Chuck Kallenbach

4 months ago

I had some plumbing work done by Golden West, and decided to go with them to install a new, efficient furnace. Great work from Anthony Garcia explaining all the offers, and also from Manny and Riley for the installation. Highest recommendation.

Laurie W

3 months ago

Very professional & efficient, with clear explanations and options. Cheerful & good-humored, too. I had kind of been dreading it, but they were so nice & made it so easy!I appreciated the responsiveness to my safety concerns regarding covid-19, too.

Jim McIntosh

6 months ago

Golden West repaired several items on our Dunkirk boiler recently and did an excellent job. This is the third time we've used them for a variety of plumbing and HVAC issues and each time they really excelled in service and product. Chris V was our tech/project manager and could not have been more personable and competent. As before, after evaluating the the situation of no heat, we were provided with two options. We chose the more expensive option in that it provided several upgrades in efficiency and performance. The repairs were done within several hours...most appreciated on a very cold day with no heat. Also most appreciated were the numerous text and phone call updates sent by Barbara on tech arrival times, etc. I think I received 4 updates. In all, another great experience with Golden West.

david breitbach

2 weeks ago

Nice guy came to give a quote to replace tankless water heater I’ll give two stars cause the guy was nice about trying to straight rob me 10,000 to replace tankless!!! water gas lines already there wanted to change vent nothing that would have taken more then half hour these guys must charge 1000 plus for labor per hour!!! come on man is anyone dumb enough to pay 10000 for tankless swap

Susan Muth

3 months ago

Angelo has been absolutely great!
We have come to view him as our go-to-guy at Golden West. Angelo is highly skilled and a real pleasure to do business with.

Jamie Indigo

5 months ago

I have an extremely unusual solar-hybrid hydronic heating system. Chris VanMeter is one of the few technicians who has the knowledge to understand the system.He was extremely helpful, knowledgeable, and polite. Chris answered my questions and helped me understand the nuances of my options.While I haven't started my project yet, I will absolutely return to Golden West. They clearly value doing the best work for the bespoke systems they're working on

Mike Wilson

2 months ago

Carlos Gutierrez and Golden West are the only ones we trust with our heat and air conditioner needs. Carlos knows what he is doing. We have selected and recommended Carlos and Golden West exclusively for ten years running. Thank you Carlos and Golden West.

Laura Ralston

a month ago

Josh did a great job on my pipe leak and explained the things we need to address in our new home. Looking forward to using them moving forward!

Lumber Baron

a week ago

We have consistently had great experience with this company. Their technicians are extremely professional and always leave their work space cleaner than they found it!

Krissy Jensen

3 months ago

Anthony did my a/c repair, and he did a great job. He was friendly, efficient and informative. I’m excited for the weather to improve so I can actually use the unit!

Colleen Eaton

a week ago

Very professional service. Andy was amazing. Answered all my questions. I feel much better about my boiler system now and look forward to working with him in the future.Second visit for plumbing - Josh & Joseph were wonderful. Very professional and knowledgeable. A pleasure to work with.Third visit for plumbing - Joseph was terrific as always. Very professional, polite and efficient. It's always a pleasure to work with him.Carlos & Luis we're fabulous solving a HVAC problem. As always, professional, friendly and helpful!Again, I didn't even think of calling anyone else for a plumbing problem. Gilbert & Felix were thorough, polite and professional. Another wonderful experience!

Melissa Dunn

a month ago

Chris and Jason were both terrific. Chris really did a wonderful job educating me on my AC system and gave me a number of options before I committed.

Chuck Sampson

2 months ago

Golden West did a great job. Quick and easy to get an appointment. Jason was very knowledgeable and got the system working quickly.

Judy Ligrani

3 months ago

Joseph was so efficient, polite, and knowledgeable. The price was fair, and the work was perfect. I will definitely be calling Golden West again!

David Holm

6 months ago

Anthony and Josh were awesome handling my plumbing emergency. They did a great job assessing my in-home gas line leak, identifying repair options and jumping on the repair project, working straight into the night. I'm very pleased!

Dave

IPC Plumbing & Drain Cleaning

5 months ago

We have been using Golden West Plumbing for a long time. They have been consistent with their professionalism. We appreciate their honesty and integrity. We will continue to use them and refer them to family and friends.SincerelyMark Tapia

J Pags

4 months ago

Angelo and Mario were amazing! They went above an beyond and were complete professionals who kept me informed and educated me on the product and processes. Use this company, you won't be disappointed.

Maude Lofton

3 months ago

Angelo was prompt, professional and very knowledgeable. He identified the problem and explained everything to me in a professional and friendly manner. He made recommendation for improving the softness of my water

Damon Fordham

a month ago

Max and Joel came for my swamp cooler startup. My experience was great, as it typically is with Golden West. Return customer for sure and advocate of the VIP program.

Nancy Bober

7 months ago

Anthony, Max and Joseph worked a long day to get a new boiler installed for us. This was just in time for the deep freeze. Thanks to those men for their hard work. You can tell they put pride in their work.

Jasmina Hrnjic

4 days ago

I had my water heater replaced today, Felix and Edgar were very efficient and got the job done with no issues! Thank you!

larry muth

3 months ago

Carlos and Jose did an outstanding job replacing our old water heater with a new, efficient unit. They were very competent and courteous.

Dana McMullen

3 weeks ago

Josh was kind, efficient and professional. Called Golden Plumbing yesterday and they came out today. I wound recommend.

Jonathan Masoudi

a week ago

Our family has been using Golden West for a few years. They have done jobs big and small. Always on time, always prices reasonably, and their communication is the best in the business.

Robert Judson

a week ago

Don't get sucked into their $59.00 garbage disposal install. It's really$250.00 minimum. False advertising.

Tyler Johnson

2 months ago

Angelo and his team were amazing, removed a 60 year old 3/4 inch cast iron drum in the basement. Thing was a beast and they dug it out and got us something way more advanced.

Pippa Grundy

2 months ago

I was really impressed with golden west, they were professional and were able to thoroughly assess the issue in my house. They were very informative and helpful and were able to quickly remedy the issue.

Jennifer Starry

6 months ago

Josh and Fabian went above and beyond to service my hot water heaters. Some unexpected things arose during some work and they stayed late, and came early the next day to finish the job. They were both very knowledgable and very friendly. I would definitely recommend them to others.

Rebekah James

2 months ago

Jason was excellent! Extremely pleased with his service and timeliness. Great communication from the company overall.

T.R. Wolfe

6 months ago

We have to replace the furnace and a leaking bathroom exhaust fan and duct work in the past month, and Golden West have repaired quickly and professionally. Everyone has been prompt and friendly. No idea if their prices are more or less than anyone else, but they have done the work and passed inspections, all while doing so in a timely manner.

Catherine Allen

7 months ago

From scheduling to arrival, everyone I spoke to was kind and courteous. They were able to schedule me for next day service and my technician was extremely respectful of my property (wearing booties and cleaning up before project completion), informative (explaining the issue, the solution options, and basic anatomy of the shower pieces he needed to repair), and efficient. The cost of repair was reasonable and my options were explained clearly to me so I didn’t feel pressured to pick the most expensive or labor-intensive option. Gilberto is an incredibly kind and helpful technician, going above and beyond to make my shower work properly and look brand new. My expectations were exceeded and I will absolutely use GW for all future needs.

Diane Lanese

3 months ago

Lou was the one who installed 2 new faucets and repaired a leak in a pipe. He was great! Very professional and efficient! He was personable and he instilled a lot of confidence in his level of skill. I was very pleased with the job he did. I am a loyal Golden West customer!

Scott Lopina

3 months ago

Anthony was very courteous, professional, and did a great job trouble shooting to help us install our nest thermostat.

megan leppke

4 months ago

Gilbert was professional and thoughtful when working in my home to fix my plumbing issue. He pointed out an issue that could cause problems for me down the road and promptly provided me an estimate per my request. Golden West will continue to be my go to for plumbing and heating issues.

Chris Overton

11 months ago

So happy with Golden West! Was having issues with my AC unit during some extremely hot days and these guys got to me same day. Carlos was professional and knowledgeable and efficient. They have a great customer service system that lets you know who is coming to your home and what time to expect them. I’m very impressed and will use them in the future!

Evelyn Johnson

3 weeks ago

Carlos was great. Very helpful and informative! He got our AC up and running in no time at all. Very happy with the service.Review #2This time I had the pleasure of working with Ben. We had plumbing issues and wow, he made sure the job was done as quick as possible. The 4th of July holiday had a part in some delaying BUT, Ben did everything he could to ensure they got the job done and we didn't have to go without the Kitchen sink for too long. He was very helpful and explained the process well.I use Golden West for all my plumbing, heating and air-conditioning needs!They do it all!

Stacey Epstein

3 weeks ago

Anthony is a great AC technician! Will ask for him if I need him again, but he’s been so thorough I’m sure I won’t!

Brittany Downing

a month ago

So glad we called these guys! They were kind, empathetic, efficient and responsive. Ben was great and very knowledgeable!

Michael Steiner

8 months ago

These guys saved us in a huge way. Boiler seized, they were here the following morning and replaced the entire system saving us before this big cold front. Chris was amazing to work , great followup and execution. Manny and Riley did a great job installing the system. They did an A++ job and were clean after install and very informative. I will only use them for future repairs at my home and business’s.

Hannah Embree

5 days ago

I have been using Golden West Plumbing, Heating, Air Conditioning, and Electrical for more than 8 years, for two different homes. Every professional they have sent has been top-of-the-line, wonderful to work with and exceptionally courteous. They are on time, easy to work with, AND the most reasonably priced and fair company I have encountered in 13 years of home ownership in Denver/Lakewood. Highly recommended.

Bobby Wilson

5 months ago

Carlos, Max and another member of the team came out to clean up a furnace that was part of a restoration project. Carlos mentioned our water heater was a bit beyond its expected lifespan. He told me about the different options and told me honestly about pros and cons. I picked an option and he said we would save some money since they were already here and could get started on it the next day. They finished the project quickly and checked on an unrelated fixture that I had a question about as well. Carlos and the other Golden West techs have been awesome. They show up on time, are very friendly and honest.

Jennifer Reeves

2 weeks ago

Carlos was very personable and explained everything in a way that made perfect sense to me!

Wesley Gemmill

7 months ago

Manny was very professional and able to quickly diagnose and fix the issue with our furnace. The furnace was not running and he quickly fixed the issue and had the heat back on minutes after arriving. He was additionally able to tell us current issues that could arise in our furnace due to past repairs provided by another business. A+ service, will continue to use this company for years to come.

Leslie Peck-Epstein

7 months ago

Anthony was very professional. We have an old boiler system that was leaking with no visible signs of where the water was going (challenging). Anthony analyzed the situation, found the leak and did a great job fixing it.We are very happy with his service and with Golden West Plumbing. We would definitely use them again.

Alex Nielsen

8 months ago

Starting from the phone call to set up the appointment, I was greeted with professionalism and kindness from Barbara and was able to get an appointment set up the next day for my slow draining kitchen sink in my newly bought home. I got a call the next day to confirm my time window. Ben showed up right on time and was sooo thorough with the drain cleaning and sooo nice to explain everything he was doing and gave us all the tips and tricks to keep the sink clean for the future. Ben really went above and beyond! Would highly recommend Golden West to anyone with plumbing needs!

Nora Grossman

11 months ago

Chris and his team were amazing. Our very old furnace suddenly started leaking (a lot) and within the week Chris had been out for the consultation, gave us a variety of options, gotten the parts together, and replaced our whole system. Golden West worked around the clock and all told we were only without AC for a couple of days. The amount they were able to get done in a short period of time was truly amazing, and we were also impressed with the quality of work and Chris's thoroughness and professionalism.

Matt

7 months ago

Ben had fantastic knowledge. He is an expert in the field. Nothing is cheap with plumbing but I felt a little better after he explained everything he was doing and helped me understand the plumbing in an old house. Would highly recommend.

Carrie Danville

7 months ago

Professional, Friendly, On-time, Efficient, CLEAN. Lou and his crew showed up on time to install a brand new furnace to replace my 1980 furnace and replace my failed water heater with a tankless water heater. I appreciate all their hardwork and willingness to get in my crawl space. Good Guys! Grateful for their help.

Ginger Peltz

7 months ago

I had a busted frozen pipe and Lou was dispatched to my place quite quickly. I have nothing but good things to say about Lou and Golden west plumbing. Professional, friendly, helpful, caring, a complete positive experience. With such a good experience I decided to have GWP replace my water heater. I wasn't disappointed. If anyone needs plumbing help I would highly suggest Lou and GWP. Thanks

Leah Denzel

7 months ago

Tried to way oversell us on a solution that wouldn't have even fixed the problem. I've called them a few times and determined they're not very trust worthy. These guys were out to our house twice in the last six months for a backed up drain. The first time they did a water jet clean out to remove the clog. They had decided the clog was due to years of backup and Charmin toilet paper (!?!?). The second time they came out they couldn't figure out what was causing the back ups, it was determined nothing out of the ordinary had been put down the drain, and roots weren't an issue. Their recommendation was to either do a descale (expensive, and couldn't guarantee the fix) or just replace all our cast iron pipes (extremely expensive). Being faced with two very expensive options I called another company for a second opinion. Without even telling them we had already had someone to look at the issue they said the pipes looked good and scaling wasn't an issue!

Ben Seymour

8 months ago

The experience of working with Barb and Chris from Golden West was exceptional. In this day and age it’s harder and harder to find good, locally owned companies that are focused on good service, reliability and integrity. That’s what we found with this team. Our furnace stopped working on the 2nd coldest day of the year. We called Golden West and they came out on a Saturday to make the repair. We had called another company the day prior and that company didn’t even suggest repairing the furnace. They suggested a full replacement plus A/C and hot water heater all for about $20K!!!Chris was a godsend. He quickly assessed that our existing furnace could be repaired and didn’t need to be replaced. We’re warm again and will always make Golden West our first call for A/C, HVAC, Furnace, etc. thanks to Barb and Chris!!!

Greg Grimsley

2 weeks ago

Anthony was prompt, courteous and professional. He is a great electrician

Joan Smith

a year ago

Golden West installed a central evap cooler system on my house just in time to beat the heat. Chris sat down with me and explained all my options and prices to make sure I selected the right model to meet my needs and preferences. He scheduled the installation promptly and he and his team showed up on time and well-prepared. They completed the installation in one day. I appreciated the respect the team showed for my property during the installation process, and they did a good job cleaning up when they left. Michael, Chris and all the team were respectful, patient and courteous to me throughout the project. I am very pleased with the work and the service. Highly recommend!

Laura Dunnigan

a month ago

I had a leak, Josh the Plumber arrived and evaluated the situation and fixed it perfectly. I highly recommend him, the best plumber ever!!!!

Chris Mommsen

a week ago

Carlos was attentive and did a good job, solved our issue without any add-ons.

Heather Jacques

4 months ago

The guys were great! Went above and beyond to fix my sprayer that was discontinued without me having to replace the whole thing.

Kit Lane

5 months ago

Great people. Very friendly and knowledgeable. Carlos and Barbara were both wonderful to work with. Very quick service. Will definitely use them next time.

Amanda Salgado

a year ago

Golden West exceeded my expectations, providing 5 star service from start to finish. Josh A. was absolutely amazing! He made sure I was comfortable and had the understanding of my available options, answered all my questions as well as scheduling the service next day. Josh, Alex and Jose were very thorough, professional and friendly throughout the entire repair. Many, many thanks for resolving a stressful issue into a positive experience! Would definitely recommend!!

Katie Rogel

a year ago

Justin and Gill were great! I just bought my first home and had them come look at the plumbing to make sure there were no leaks. They were so knowledgeable and informative and answered all my questions. Very glad to have signed up for the VIP service as I plan on using Golden West for all my new home needs. Everyone I have talked to there has been incredibly nice and very helpful!

Lindsay and Brian Tanner

7 months ago

Golden West was super responsive when our furnace decided not to work last night and it was cold (teens) overnight. It pays to a VIP service member of them (highly recommend signing up for membership) as I called this morning at 6am (after hours) and had dispatch send a technician out first thing this morning. Non-members would have to wait until business hours at 8am & members have priority in scheduling too. Carlos was was on time, covered his shoes without being asked & got promptly to work checking our furnace. Seemed to be a minor issue and everything worked within minutes of service. Highly recommend Golden West & Carlos.

Andy L

a year ago

Carlos and Max were awesome. They were extremely professional, on time, and got my swamp cooler up and running quickly. Communication with the main office was always fantastic, and all the staff took care of me at all times, including flexing around my schedule due to childcare issues. I truly felt like they listened to my concerns and did their best to accommodate. I signed up for the membership to manage the seasonal swamp cooler maintenance as well as any plumbing related issues I may have in this location.

Adrienne Tecza

7 months ago

Golden West has always been wonderful. We use them for both plumbing and heating. They are very nice, professional, and work with you to find a solution that will fit your budget.

Amanda Storm Frett

9 months ago

The other night I was trying to relax with a bath and suddenly there was rain pouring from my living room. Called Golden West and they were able to make a same day service call. Josh and his team worked really hard to repair the cracked pipe and was able to stop the leaking in my ceiling. They also provided a walk through and were extremely clean. Left the house better then they found it. HIGHLY RECOMMEND

William Potter

8 months ago

Golden West did an amazing job with my HVAC maintenance and diagnostics. Manny, the technician, explained everything in detail and answered all my questions. I recommend the VIP membership as it pays for itself even with just two services per year.

Erin M

a year ago

Golden West and Anthony Garcia exceeded our expectations in regards to customer service and the services provided. They send a what to expect email before the visit to introduce the technician, including a photo and bio. This helped put my mind at ease as my husband wasn't home during the repair. Anthony was very polite, personable and professional. He arrived wearing a mask and put shoe covers on anytime he stepped in the house. His communication and service was great. I'll definitely use Golden West again and recommend to others!

Jon Hecht

5 months ago

Chris, Luis and Manny are simply the best. They took care of a huge hvac project for us. Going golden west - not plumbline.

islandcowboy

2 months ago

The technician was more than willing to work with us even though our faucet needed parts special ordered. The job was done in less than one hour!

Ross Michaels

6 months ago

Brendan Franklin at Golden West Plumbing and Heating was outstanding. Brendan worked on my boiler and lines to ensure we were ready for the upcoming cold weather. The experience was great from start to finish. He took the time to explain things in detail along with future work that we will be scheduling....I would definitely recommend Brendan at Golden West Plumbing and Heating.

Kendall Christensen

10 months ago

Carlos and Luis were incredibly personable, very professional, and did their best to diagnose my problem with my AC unit today on 9/21/22. Carlos has been in the industry for 7 years, and his experience shows beautifully. They were able to find the problem with my (painfully outdated) unit and have it in working order within 30 minutes of their arrival. Carlos did everything he could to ensure he was operating within my best interes. Will definitely be subscribing to the yearly package to save on the services golden west provides.

Rachel Zucker

a year ago

We had a great experience with Max and Manny doing a visit to inspect and charge up our aging A/C unit. They were both very professional and friendly, explained things along the way, and were great to work with. We've been really pleased with Golden West and have had them out a few times to fix up various issues, and have always had great experiences.

J

a year ago

I was so concerned about finding a company that was going to be equally as professional as they were straight forward with me. It turns out this company is the best of both worlds not only was Chris extremely upfront with me he was extremely helpful in getting everything that I needed for my AC system repaired reinstalled and replaced. His team was fast and got me in the very next day after seeing him for a consultation. I cannot say enough good things about this company. If you need any sort of AC heating or plumbing, 1,000,000% go to this company asked for Chris on top of that everything that they took out from my old AC system did recycled and disposed of properly I cannot say enough how much that means to me that this company is doing things sustainably.

Adam Vellinga

8 months ago

Carlos HVAC professional came when expected, provided a reasonable price with options and completed the work in the time he estimated. Then the bill came, and it had charges that reflected what he did and it matched the estimate. Kudos to Carlos and his apprentice and to Golden West for another great experience

Alyssa Dean Copeland

a year ago

We just bought a house. After having a friend and a neighbor try to help me get my swamp cooler running, I called Golden West Plumbing and Heating. Barb got me scheduled. Carlos was very professional, easy to talk to, and explained exactly what the problem was and how he fixed it. He also gave me pointers. Great service. Highly recommend. My dog, Moo Moo, is looking forward to seeing Carlos again.

Ashley Williams

11 months ago

My experience with Golden West started off very rocky. My appointments kept being rescheduling and the summer heat wasn’t letting up. This was my last straw with them if I had to be rescheduled yet again. I finally received my call that Anthony and Jerry would be arriving soon. They arrive looked at my attic fan and hit me with more bad news. I needed to replace the entire motor. And boy it wasn’t cheap. Anthony provided me with necessary information to get me set up and on my way with a brand new motor. They were very professional and helpful. Thanks Anthony and Jerry.

Susan Duncombe

a month ago

Max was a great technician for our ac repair! Explained everything and was very professional.

Tracey Wehbey

8 months ago

Golden West technician came to my home to diagnose my steam heater that was not working. I called them because they could get to me before my regular plumber that always works on my system. I was pretty sure all I needed was a new thermocouple. Technician told me that yes, I needed a new thermocouple and another part that feeds gas to the thermocouple. He quoted me almost $5000 for the two parts and the labor! The thermocouple alone was quoted at over $1000! He also suggested that I get a seasonal check on my system that would be another charge. I knew that a thermocouple was an easy fix. I also have been told by numerous plumbers that a seasonal check that you do on steam heat systems is unnecessary. If it does not start up in the fall, call and they will fix whatever needs to be fixed. It is a fairly simple system. I paid him the fee for the consult which was $89 and told him no thanks. My usual plumber came out 3 days later and fixed the problem for $172. He replaced the thermocouple as I knew to be the cause. I wish I had my $89 back. Do not use this company. I had to choose 1 star. If I could I would give them 0 stars.

Kathryn Owen

a month ago

Anthony was on time for his scheduled appointment and (as always) super friendly. He always talks with us about the work we called him for prior to starting to make sure we are all on the same page. The work was done well and efficiently.We would definitely recommend Golden West for HVAC and plumbing needs. We have used them for plumbing in the past.We are happy to have an HVAC company we can count on and trust.

adam wogan

2 months ago

Anthony did a great job repairing my AC unit.

Polite, thorough and timely!

Casey Diener

11 months ago

I recommend this company to anyone needing plumbing or water heating help in the Denver area. I had a leak on my water heater. The technician who came was named Josh. My home is 100 years old, so it lots of issues that come up all the time. My water heater was almost shot and my home had no pressure regulator. Josh got me a new water heater and pressure regulator installed the same day. Now I should be good to go for years. Josh was polite, knowledgeable, respectful and did a great job. Super clean install. Would recommend him to anyone. A++

Brian Johnson

6 months ago

Golden West can be trusted to do a great job for a reasonable price! Brendan came and fixed my heating issue in about an hour for only $330 (including diagnostics) when my original quote was for $5,000.

B.K. Kelley

6 months ago

Golden West has always been amazing with plumbing and electrical and HVAC work. Their technicians explain everything to us so we can take care of the new installations.

Shanell McGarvey

11 months ago

Chris is always such a pleasure to work with. He is always prompt and thorough, but also takes the time to explain what is happening and teach us preventive ways to avoid future issues. Though we don’t enjoy having to call for service, we love having Chris there to help! Absolutely the best! Thanks for everything you do!!

Marlie Fisher

9 months ago

Thank you for the amazing job, Josh!! You saved the day, and you were so patient with troubleshooting the problems we had. I can’t thank you enough for all the time and effort you put into making sure our home was functional at the end of the day. You were so thorough and professional, thank you for everything!! If you need any plumbing repair, Josh is the best!!

Carly Wilde

9 months ago

We moved into a house in January, within two months on a fix/flip we had a drain in the laundry room that was flooded, Golden west came in and repaired/replaced all our main lines. We then had an additional leak nearby months later. They came and fixed it at no cost and got us back and running. Thanks for getting us back. We appreciate Ben's customer service, going the extra mile and attention to detail.

Barbara C

a month ago

I’ve called Golden West for A/C maintenance and repair. I couldn’t be happier with Chris V who has completed the HVAC work for me. Very professional, patiently and thoroughly explained what is needed and what my options were.

David Guibord

a month ago

Carlos was great! Great local business and awesome service/attention to detail. Definitely recommend!

Penny Roth

10 months ago

Our daughter referred Golden West to us and we sure are glad she did. We bought a bit of a fixer upper and we’ve used Golden West for several repairs and installations, and will continue to do so, enthusiastically. Today, Anthony, Jerry and Alex installed a new sump pump. They showed up on time, worked efficiently, were respectful to our home, to me and husband, and my dog. Anthony showed us on his iPad when the job was done what was installed (so we didn’t have go downstairs in the crawl space!). He even went above and beyond, repairing some duct work that had come loose. Anthony and his team will be welcome in our home any time we need professional, efficient, friendly, honest service .

Aaron Peck

11 months ago

I live in a 100+ year old building and a lot of the pipes needed repair after wear/tear/rust. I worked with Angelo closely to figure out the best course of action. Angelo is extremely professional, responsive and has a great line of communication. He was able to answer my texts/calls quickly and even after hours which I greatly appreciated. He went above and beyond to help me repair my old pipes. I would highly recommend working with Angelo and his crew at Golden West.

Denise Stradiotto

10 months ago

I had an unusual request. I recently added solar and wanted to add a usage meter to fight the utility company and their overcharging. This meant I needed to make room in my electrical panel for the addition. Anthony was engaged and willing to talk to the solar specialist to fully understand what I needed. He also helped me trouble shoot potential other concerns. I was only looking for a quote but the service fell in my expected budget so I had the work done. Anthony was knowledgeable, polite and easy to work with. Should I need service in the future I would love to have Anthony back.

Sarah Gledhill

11 months ago

Manny and Riley are the best! Incredibly knowledgeable and patient. They were able to diagnose an issue that other contractors couldn't, and they went above and beyond to explain our swamp cooler to us and even got on the roof with my partner. Will definitely be using them for our cooling needs here on out.

George Martinez

6 months ago

Brendan was a gentleman. He gave us the issue at hand, the price of the faulty part and the age and price of a new unit. We are considering these issues and are pleased with our replacement options and warranties.

Adam Love

6 months ago

Anthony Linares and his partner Riley were super clear and helpful about all things related to the 240V outlet install. They answered all of my questions and were very helpful.

Bryan Moats

10 months ago

Jason Royster was AWSOME. He diagnosed my broken AC unit in a flash. He was very polite, professional and informative. He took the time to explain all of my repair and replacement options.The Golden West folks were able to respond in under 24 hours and they were great w/ text communication.I wish all businesses were this timely and considerate. I also wish all repair folks had the patience and expertise that Jason displayed.

Justin Branch

a month ago

Anthony was great! He was very thorough, clearly presented our options for our a/c repair, and was able to fix our problem in a very timely manner. He only reinforced our trust in Golden West and we will continue to use you all in the future!

Diane Lowry

5 months ago

Carlos and Jose were fabulous. Got in and out in less time than they told me. Courteous and professional.

Niles Yerdon

a year ago

Golden Heating and Plumbing is the only company we ever use for all our Heating and Plumbing needs. Their employees are always prompt, courteous and do the job right the first time. Jason did a fantastic job installing our Air conditioning unit, Halo system, and Tankless Water system. This was a big job but Jason had it done in a timely manner (day and a half). Jason was respectful of our home and made sure we understood how each system worked and answered all our questions before leaving. Thank you Jason for a job excellently done!!!

Leslie Geffen

a year ago

We are condo renters and we had some bad wiring in our kitchen that blew out our microwave and 3 kitchen outlets. Our landlords hired Golden West and Anthony came out and figured out the problem quickly, explained everything to us and was able to do the actual repair work in under 2 hours. I highly recommend this company, Anthony was great! Just a super nice guy, very pleasant to work with and very professional. Definitely recommend them, would call them for any of the services they offer.

Joya Soell

a year ago

I will always recommend Golden West Plumbing! They are incredibly knowledgeable, skilled, professional, responsive, and super easy to work with. All of the contractors and technicians are so friendly and are always willing to answer any questions I have. They repaired a sewer line in my basement, and then I also had a new furnace and AC installed, and they did a fantastic job. They were fast, communicative, and very neat. They cleaned up before they left! They are an awesome family-owned business and obviously take pride in their work and have a standard of excellence for their employees. Thank you all again for your superb service!

Susan Wagner

5 months ago

Manny and Luis were great and very professional. They temporarily fixed my furnace and then came back the next day to permanently fix it based on my schedule. They were very thorough and explained in my terms what they had to do. Kudos to them!

dave white

7 months ago

Ben at Golden West knows his stuff! We had a sewer main line clog materialize day after Christmas, flooding out basement. He came out same day, found the clog, and had the plumbing back quickly; just in time before guests arrived. Will use Golden West again. Thanks!

Marilyn Scott

3 months ago

Manny was extremely professional and knowledgable. He assessed the deterioration of my air and water heating appliances, and dumbed down my thermostat to do what I needed. We discussed several options for replacing my old appliances and set up an appointment for achieving those goals. I have used this company before and trust them.

Molly Daniel

11 months ago

Chris and Joseph were incredibly professional, thorough and performed very high quality work. We needed a baseboard heater moved to a different wall, which they executed perfectly and then I asked if they could take a look at the shower as we’d noticed some clogging. Joseph agreed to take a look immediately and resolved the issue in minutes. Thank you SO much for all of your help!

Max jacobs

a year ago

My name is Randy Jacobs. We just had our swamp cooler serviced for the warm months. I was extremely happy with the work of our technician Manny Arteaga. He and his assistant got up onto the high roof, cleaned the unit, replaced an important part, and cheerfully reviewed how best to use the evaporative cooler. This was one of several great experiences we have had using Golden West! I believe their price was fair. I highly recommend them!

Jessie Broom

a month ago

Angelo & Alec were awesome! I had what I thought was a simple issue that turned out to be quite complicated, and they did an amazing job explaining all the options, looking for cost effective solutions, and were really kind, funny, and respectful of the house. They went the extra mile to make sure I was taken care of and I will absolutely use Golden West again.

Justin Wenzl

a year ago

The communication from Golden West regarding scheduling and arrival times was top notch. I was given a general time frame for the technician's arrival at the time of making the appointment, and on the scheduled day, I received a phone call giving me a 45-minute heads up that he was on his way. Really allowed me to go about my day like normal rather than waiting around to make sure I didn't miss them.Anthony came out to give an estimate on an air conditioner installation and a handful of smaller electrical jobs I need done. He was able to talk me through all the intricacies of my particular situation - both the good and bad - and was very straightforward with everything. He made sure to check in several times to see if I had any questions about anything he had told me.Shortly after his departure, I received several estimates for all the different jobs I had asked about, including different options for how extensive the work would be or what kind of equipment would be installed and how that would affect the pricing for each one. I really appreciated all the options I was given to see what works best for my situation. Very professional operation all around.

Stefanie D-Munson

10 months ago

09-21-2022 Angelo was amazing. Awesome work replacing my garbage disposal and put in a new strainer basket in the sink next to the garbage disposal. The installation was awesome and so was his neat and tidiness. Verrry skilled and knowledgeable. Thoroughly explained what he was doing and answered all my questions. I’ve been with Golden West for 10 years and Angelo is another excellent technician with Golden West. Thank you!Stefanie MunsonAlso, Chris Van Meter is the all around best for all the work he has done for me since 2013. Excellent. My boiler, water heater, replumbing all the copper piping for my boiler system and new swamp cooler. Somehow I couldn’t leave a review for him the last few times he was here. Thank you Chris!Stefanie Munson

Chuck Gregory

4 months ago

First time using GW: I was impressed with Andy's knowledge and experience with gas plumbing. I'd recommend him and Golden West to anyone looking to have gas work done.Second time using GW: Thank Marco and Felix for your time, expertise and professionalism.Third experience with GW: Carlos Gutierrez did a superb job inspecting my gas furnace. He was on time, professional, and knowledgeable.Fourth experience: Carlos Luna provided me with a heat pump estimate. He explained in simple terms what I thought was a complex system, helping me understand what my requirements were. He's knowledgeable and a nice guy. Thanks Carlos!Golden West has top notch service.

Jennifer White

a year ago

Chris VanMeter with Golden West Plumbing provided excellent customer service from our initial meeting through to the end of the project, as well as after the project had been completed (he was quick to come back to our home to answer questions we had). He is very professional and knowledgeable, and was a pleasure to work with. We needed a new A/C system (decided on a Bosch heat pump), had to have an old air handler dismantled/cut out of our attic, new air ducts installed, new line and vent installed in our laundry room, and wanted our old swamp cooler removed. Chris made the whole process simple and painless. He was onsite with his crew (who were also very professional) the entire time, and they completed our complex project in just one day. We are thrilled with our new heat pump and can't get over how smoothly everything went! We highly recommend Chris and Golden West Plumbing.

Steven Schlenker

6 months ago

Jason was very professional and demonstrated extensive knowledge about hot water heaters, as well as the rest of the HVAC system. This made me feel confident about using Golden West HVAC services.

Jesse B

7 months ago

Anthony was amazing. Showed up after hours eager and happy to help. Fixed the problem within 30 min. Anthony was super knowledgable and polite. Great technician doing great work.

Justin

a year ago

Excellent experience with Golden West. Anthony did fantastic work with our plumbing repair. He explained several issues we were facing and worked hard to replace our corroded water pipe. The end result is wonderful and I couldn’t be happier. I definitely recommend Golden West and will happily use their services again.

amy grosberg

a year ago

Chris and his crew did a great job removing our old swamp cooler and installing a new AC unit. They were professional and communicated everything that was going on throughout the day. After the job was completed, Chris went over everything again in detail with pictures. Everyone at Golden West was always available to answer any questions, highly recommend!

L J

6 months ago

This is the second time I’ve used them. Last summer when my a/c went out and again today when my furnace went out. Both times had fantastic service from the moment they answered the phone to completion of the job! Brendan did a great job today and we very much appreciate him. Thank you sir! Unfortunately my old furnace had additional problems and I elected to replace the unit. Manny Arteaga and another Technician came to do the repair installation and I couldn’t be more pleased with the entire process. Great communication, work ethic, and professionalism. I would recommend them to anyone that needs HVAC work. I will be seeing them again this summer with my A/C. Very much appreciate you guys.

kelly measom

7 months ago

Carlos was quick, thorough, and professional! He did the best he could within our budget and got our furnace up and running better than it has since we moved in!

Brittany Brands

a year ago

Absolutely exceptional experience with Ben Pitcher. Never thought I would say that about a plumber but here we are! Ben was extremely professional, educational, and had the problem addressed quickly. He truly is passionate about his work and was even entertaining! Thankfully the fix was minor but given the experience we will only call Golden West in the future. The world needs more people like Ben! Thank you!

Edward Geddes

3 weeks ago

Carlos was great. On-time, extremely knowledgeable & got the job done!

Ron Minas

9 months ago

Lou and his team were extremely knowledgeable at their craft. He went the extra mile to ensure the issue won't happen again. Highly recommended and price was reasonable.

Amanda Tipton

a year ago

These guys are excellent! We found the company when our old company would no longer come out to service the evaporative cooler on the roof because it's 3 stories high. Golden West has been taking care of it for two years now, they do a great job, and they're very knowledgeable. Since hiring them for the evap cooler, we now also use them for all the indoor plumbing as well. They've fixed toilet floats, unclogged pipes, and cleaned and fixed a malfunctioning tankless water heater. We got on their loyalty program which has saved us boatloads of money on maintenance calls and services. I'm as happy as can be with their prompt and professional attention!

Julie Winkler

a year ago

I called Golden West yesterday morning when my not even 4 year old furnace was not heating like it should. It was cycling on and off but no warm air was coming from the vents. The HVAC company I normally use was booked and couldn't make it out till Sunday. I was concerned that my furnace would not run through the night so I wanted to find someone who could come out that day just to see what could be going on. I called Golden West. They did have time and put me down for an appointment in the late afternoon as an after hours service call but called me a few hours later to say they had had some cancellations and a tech could be out in 45 min. if that would work for me. I was delighted!!Andy (along with Luis) came out and tested my furnace. Andy was very knowledgeable and answered my questions and explained what he was doing. Everything looked good and was running fine. I'd mentioned to Andy I'd had issues with the flame sensor in the past so he did check that and cleaned it, which it was pretty dirty. He made sure everything was working correctly and ran some more tests. He said that it was working fine and was not seeing any issues with anything. I am pleased to report that I did not have any issues last night with my furnace nor today. I am very pleased that Golden West was able to fit me in so I could get this resolved and ease my worry about having heat through the frigid night. I highly recommend this company!! I also appreciate this company being able to fit me in on such short notice and being able to get out sooner than expected!! Andy and Luis did a GREAT job and am very pleased with their professionalism and expertise. I am so pleased to have found an Exceptional company to call for future issues! THANK YOU, Andy and Luis, for your assistance in easing my worries about having heat through the night. I so Appreciate it! I will be doing future business with you and your company and recommend others do the same!!

S H

a year ago

Felix and Gilbert did a great job!
Called Golden West on Saturday and they came over only a few hours later. They were very polite and professional.
Gladly got their annual membership :)

Casey Ann Short

10 months ago

Wow, Golden West is where top notch reliable service meets fair value prices. HUGE thanks to Will who spent almost an hour trying to locate the leak in my 400 sq ft house - all that time included in the most reasonable service call fee in Denver under $40. He was eager to figure out the problem and solution and was a delight to work with.Updated to say a HUGE thank you to Josh who provided white glove service today when he came to take a look at my leaky toilet. Such a pleasure to work with, treated me with the upmost kindness and respect, and outlined four options for service - all of which made sense for me and was patient as I discussed my needs with him. His positive energy and creative problem solving was super appreciated

Hazel Nelson

a year ago

Joshua provided excellent service and presented himself in a professional manner. His customer service skills were outstanding! He fixed the problem so quickly and efficiently! I was very impressed. He represented the company well and restored my confidence in professional skilled workers; that there are still those who are honest and have integrity and do charge fair and honest prices for their services. I am very satisfied with the work that was done.

Jana L

11 months ago

I hate to leave a meh review because our technician (Carlos) was great, friendly and knowledgeable, but... We scheduled an annual tune-up for our AC because it kept tripping the circuit breaker. Carlos didn't find anything wrong with the unit and he recommended changing the AC circuit breaker switch as the next step (he noted it felt warm when he checked it). All great so far, and he offered to do the work during the same visit. Now comes the part I'm not happy about... The quote to change a single breaker switch was $650. We don't do much of our electrical work, but after watching a 6 minute YouTube video and buying a $15.98 part at Lowes, we did the job ourselves in 15 minutes. It just feels pretty dishonest to charge that much for something so simple. Nothing against Carlos since he likely doesn't set the prices, but this will probably be the last time we used Golden West.

Gabby Thomson

a year ago

We had a fantastic experience working with Golden West Plumbing and Heating. They set us up and brought our home into the 21st century with a new furnace, AC, humidifier, and thermostat. The team was quick, efficient, communicative, educational, and very fun to work with. You can't fake the kind of care and mutual respect for each other that Chris, Fabian, Joseph, and Luis brings to their work, and it was a pleasure to see. Thanks for helping us out!

Kate Marshall

2 years ago

Brendan was very professional and exceptional at his work. He took his time to explain the work they would be doing, why it was necessary and helpful, alternatives to the repairs and an estimated time line. He did thorough repairs of our steam boiler system and his work was efficient and professional. His kind demeanor and honest, expert opinion of the work required reassured me that he was the best choice for our somewhat complicated repairs. I am thankful to have discovered Golden West and will absolutely use them again in the future. Their responsiveness, professionalism and friendly service are unmatched.

Tyler Adams

a year ago

I was very happy with Golden West Plumbing from start to finish. Their communication was spot on, scheduling was easy, the office staff I dealt with were very friendly and Will (technician) did an expetional job. He was on time, polite, professional, explained what he was doing and asked me if I had any questions or concerns when he was finished. He cleaned up on his way out and I had an invoice in my email by the time he left the house. I will definitely use Golden West again and will recommend them to my friends.

Daniel Gregg

7 months ago

Anthony was responsive and did a great job fixing our electrical issues. We signed up for their yearly service as well. Great value and super helpful and professional.

Pamela Brooks

a year ago

I just want to say that I was so impressed with the two gentlemen who provided my quote for a new shower installation in my main floor bathroom. Anthony and Jerry were so personable, professional, informative and pleasant. I have received a few quotes from other quality companies but I was most impressed with Golden West's Anthony Linares. The added value of having him be my first impression certainly gives this company an advantage when making my choice of what company to use to do my shower installation.My hat is off to Anthony and Jerry. Thank you for providing a timely and informative quote.

Patricia McCuaig

a year ago

Josh did an excellent job of detecting the problems, explaining the problems and what needed to be done.Josh also explained the time & cost before beginning the most major repair on replacing my faucets & pipe leak -replacement. Josh & his apprentice spent 7 hrs to get this job done so I could have water the next day .Josh came back 2 days later to repair something that I thought was his job . It was not his job but he spent 20-30 minutes to fix it anyway . That is beyond the call of duty . Because of my excellent experience with Josh / Golden West , I will use them again and recommend them to others .

Regina Mattie

11 months ago

Manny and Luis came out and did a great job with system maintenance. They identified one problem area quickly and had immediate recommendations to fix it. They were both highly professional in their interactions and even helped resolve billing questions.

Laura English

9 months ago

Manny and Luis were great to work with when winterizing our evaporative cooler. Manny is very professional and informative about the whole process and it was great that Luis had set up the cooler in the Spring and remembered specifics that helped make the job go faster!

Craig Wildrick

2 months ago

HIghly professional and very knowledgeable of boiler and ancillary components. Knew what to do and did it well; cleaned up afterwards. Anthony was great, again!
.

carl tilleson

10 months ago

I had Anthony out for a check on some of my electrical outlets after a water leak in my basement. Not only did he do that quickly, but while discussing some water pressure issues he was able to diagnose and fix that issue as well the same day! I would highly recommend him and Golden West for any of your plumbing/electrical needs.

georgia handleman

a year ago

Golden West was able to put me on their cancelation list so that my AC unit was able to be fixed after waiting just a day instead of over a week. The repair wasn't cheap but the work is warranteed for 2 years assuming we service the unit yearly. I paid $640 for about an hour's worth of work, but I admittedly hadn't serviced the AC since we bought our home five years ago, so I actually think I got lucky with the cost of the repair. They were professional and communicative- what more could you ask for?

Wendy Fisher

10 months ago

This is the second time I’ve had a plumbing related job that needed professional help. I called Golden West again because of the stellar job they did with my first problem - replacing/ fixing a boiler.Today Lou and Max helped me with my broken garbage disposal. Lou figured out the problem quickly and fixed the job right away.They also took a look at some other projects I am looking to undertake and have expert advice and knowledge on how I might approach them.Once again golden west plumbing had been really great - courteous, knowledgeable, and efficient.Will definitely continue to use this company for any plumbing / heating / electrical need moving forward.Sincerely,Wendy FisherDenver, CO

AJ Colaizzi

a year ago

I could not speak more highly of Chris and Golden West. From the get go they were professional, communicative, straight forward and fair.We decided to get our furnace replaced by Golden West in large part because of Chris and their competitive offer. We are so happy we went with them.Joshua, Clay, and Chris did an amazing job when it came to removal and install. They were a joy to be around and took care of business. They kept our house clean, were respectful and very helpful.I couldn't imagine going with another company and I am glad we didnt.I will recommend Golden West to everyone that I can.

Betsy Preece

10 months ago

After living without AC in the home since 1970, and swamp coolers becoming a maintenance issue, I decided to treat myself.Being recent widow and not knowing anything about what would be required , I did my due diligence and requested several quotes from different vendors.After reviewing i choose GoldenWest A/c Technicians (Chris) proposal. Chris was very through and thoughtful with his explanations about what he could do through GoldenWest.His Proposal included updating the electrical service to my home.When I accepted his proposal both Electrical and AC teams arrived within 2 days and they were on time , clean and professional I got AC and Furnace, new duct work to a back room that didn't originally have ducts, as well as through out the house, new electrical panel with more breakers got wiring off my shed roof.I am very pleased and as soon as I recover from this expense I will be talking to them about a new hot water heater. I really appreciate the 1 stop shopping.!!!Betsy Preece

Andrew Acree

a year ago

Golden West was great! Ben showed up early and even waited for us until we got back from a birthday party. We were fit into the schedule and we were able to be seen a day early, Ben was very professional and pricing was honest and up front. Ben gave us some tips on how to take care of our pipes in our almost 109 yr old house,. Would definitely recommend and use again!

Ryan Kenney

11 months ago

Golden West and their team (Angelo & Ben) were very fast, thorough, knowledgeable, and as professional as they come. They quickly diagnosed the problem, identified a solution, and we're over communicative in taking me through everything. If you're looking for a quick and trustworthy experience, reach out to Golden West and request either of these professionals!

Tom Stemple

11 months ago

Anthony was awesome. It is so refreshing in this day and age to have a company who really puts the customer first. Denver West Plumbing and Heating is that company… and Anthony our service tech was The Best! Highly recommend.

Ruth McCaslin

7 months ago

Golden West is beyond outstanding! Brendan is amazing. I use them whenever I need the services they provide and have complete confidence in them in every way!

Susanna

a year ago

Max and Manny came to fix our broken AC. They were incredibly efficient, professional, and polite. They identified and fixed the problem right away and were very knowledgeable. They even made us a video showing us how to change the filter!! I love that this is a family-owned business and would highly recommend their services.

Moira Kennedy

a year ago

We had the pleasure of having two of Golden West's pros come out to help us with a heating issue. Our heat went out over Thanksgiving, but Golden West was open the day after without sky-high day-after-a-holiday service fee, which was helpful because we had a small window to get it fixed. Andy responded first and was helpful in getting the furnace working again so we didn't freeze. We had to wait a bit for the full fix but Golden West got us on the schedule right away. Carlos came out, fixed our furnace, and explained everything in easy-to-understand language. Every single person we talked to at Golden West, from the dispatchers to the techs, were helpful, friendly, and professional.

Ken Spengler

8 months ago

The technician was very knowledgeable and actually corrected mistakes made by previous plumbers on our hot water piping. He took the time to thoroughly explain our options, then also explained everything he was going to do as part of the option we selected which was to stay with a conventional water heater rather than go tankless.

Gary Mitchell Jr

10 months ago

I had them replace 2 toilets in my bar. They have worked fantastic! And when someone broke one they helped fix it. Ben is super super friendly, and knowledgeable I def recommend him for anything plumbing related!!

Kristine Habelmann

a year ago

I cannot put into words how grateful and happy I am that I called Golden West! I had a gas heater stop working and they came by to look at it within an hour. Then they got me a replacement heater the next day. After they installed the heater though, I decided I was extra and didn’t like the aesthetics of it. They came back and replaced it for me with one I did like!! How’s that for customer service?!! I had a harder time returning moldy wooden spoons to Amazon once. Not only did they replace it, but they were helpful and friendly the entire time. They left the house looking perfect. They even drove up to Evergreen in the snow (and into my unshoveled driveway) to make sure I got the heater I wanted. Fabian and his assistant, Chris, were great :) You have a customer for life. AMAZING!!!!!!!!!!!!!

Sunny Fuller

5 months ago

I’m always reminded why I call Golden West, after wonderful service every time. Anthony was excellent today in explaining everything and getting the job done well and in a timely manner with a great attitude. I’m glad to have renewed my membership. Thanks Anthony!!

Melaney Atencio

a year ago

Golden west came out to my house to help with fixing my hot water heater. Carlos Fabian Josh and Tyler fixed my hot water heater and my shower on off valve. They did an absolute amazing job. They We’re very professional and courteous, put my mind at ease with the prices and guarantee of having a working hot water system, and working shower line. Having GoldenWest professionals out made me feel at ease with knowing I was in good hands. It’s never a good feeling having a large home necessity break in your home, but somehow they made me feel like part of the family, and Goldenwest will always be my first phone call.. THANK YOU ALL WHO CAME OUT TO MY HOME AND MADE ME FEEL COMFORTABLE AND LESS STRESSED ABOUT MY SITUATION. Thank you again for everything !

lois ellison

10 months ago

Hi..Carlos and his apprentice Luis were professional, personable and knowledgeable. They put everything they moved exactly where it came from and were neat and tidy. We have worked with Carlos before and he and golden west are the best!!! 😋😋😋

Justin Gibney

a year ago

I contacted this company after my water heater died, they were immediately responsive and scheduled an appointment to come out and give me a quote. Compared to two other companies I considered they were much faster in general, quoted me what I consider a fair price for the water heater and services, and when they ran up against snags specific to my type of home and heater they did everything they had to and could to find a solution. The tech was extremely knowledgeable and friendly and more important than that he was upfront and honest with me about everything I asked him. They found a solution, got me the water heater and system I wanted, I got a 10-year warranty out of the deal, and they were professional enough to clean up their mess and leave my home exactly as they found it. I even had to leave at one point to go get my son and I felt no problem whatsoever leaving them in my house. I would definitely recommend this company to anyone who needs anything plumbing related done for them. Thank you very much Jason for the hard work you guys did.

Sean Walsh

2 years ago

Golden West installed a new AC system for us in our house that had never had one before.They were incredibly communicative and responsive through the whole process from quote to completion and incredibly easy to work with. They were also the company that was able to get us on their schedule the quickest which was a lifesaver because we hit 100 the day they finished.Andy the technician as well as his apprentice Joseph, and Manny the sheet metal wizard did a great job even though our old house presented a few roadblocks and it took a little longer than expected. Would recommend to anyone needing AC work.

Paul Attkisson

3 months ago

Repaired my frozen over water faucet professionally and treated me like a valued customer.

Graham Beasley

a year ago

Last week I had a crew of folks led by Alex Garcia change out 120 feet of water pipe from curb to house. The entire crew was courteous, professional and always let me knew what was going on. There were a few hurdles along the way but the crew kept at it into the dark and I had water back in the evening. All for the agreed upon price and the clean up and landscaping repairs were perfect. This was a very big job and I got meet many people from the owner to people bringing parts over and they were all incredibly respectful to me and each other and clearly took pride in their work and the company they worked for. So great to see!

Matthew Burkett

a year ago

I Rick's crew came out and did an entire sewer line repair. They were awesome! Communicated well, worked long hours, explained what they were doing, and charged a fair price (compared to the 2 other quotes I received).A few weeks later Jose came out to repair our kitchen drain. He was also extremely professional and respectful. He took extra time to explain and show me everything he was doing and answer all my questions.I was very impressed with both of their work as well as their expediency.The only thing that keeps them from getting 5 stars is the main office's ability to communicate and follow up after the work is done. It took them over 2 weeks to get me a write up of the work for insurance and it still had some things missing.I would recommend them for work you need done, but be sure to get everything in writing that you might need while they are at your house.UPDATE 2 years later: I have used them 2-3 more times and been completely impressed. I have increased my score from 4 to 5 stars. They are much better at communication and do a great job letting you know when someone is headed your way and getting invoices to you quickly.

molly roetto

10 months ago

Jason was very knowledgeable and explained everything about our system to us. He had us back to hot water in the house in just a few hours. We will definitely use him again!

Seth George

8 months ago

We had our heat back online within a few hours of calling in to Golden West. Chris was incredibly helpful in diagnosing our problem within minutes and installing the faulty part. Highly recommend this company and especially their staff.

Tom Clark

a year ago

Joseph and Manny did an excellent job of diagnosing the issues with my evaporative cooler. They were personable, knowledgeable, and professional and well worth the cost for their diagnosis and suggested methods of remediation of the problem. Great guys, good work, five stars.

Martin Loftus

11 months ago

Carlos was awesome! Professional, personable, and straight forward. He diagnosed the issue with the swamp cooler and fixed it within the hour. Excellent service and would highly recommend!

Chris Magnella

2 years ago

We had an excellent experience with the AC installation done by Golden West! We had an estimate within a few days of contacting the office. Our technicians, Andy Heinz and Joe Valdez, who did the install were professional, experienced and did did quality work placing an AC system in challenging location in the house. Job was done on time at a fair price with no hidden charges. We highly recommend Golden West and will contact them again for our next project.

Jennifer Nielson

a year ago

Called Golden West for an emergency furnace repair. They sent a technician quickly and had it fixed to work through the night, and returned for a full repair the next day. Excellent service! Average cost for repair, and thankful they didn't try to upsell me. Would definitely recommend them and will use them again!

Robb Woods

a year ago

Angelo and Fabian did excellent work. Very professional and friendly. Also very courteous too.They were able to detect where the leak was coming from on a disposal unit and fix it quickly.Even explained how it may have come loose to begin with. Highly recommended company with great employees.

Ian Jimeno

a year ago

Anthony was AWESOME! After having so much patience with us thawing out our AC system, he educated and installed a new AC outside unit the same day. Highly recommend Golden West, more specifically Anthony!

Jeff Foerster

2 years ago

Anthony Garcia was on time, and was polite, courteous, and professional. He made sure I understood everything he was doing and explained every step. He presented my repair options with no sales pressure. Anthony was respectful of my home and always wore a mask and booties while inside. He had the exact part my A/C system needed stocked in his truck so was able to diagnose and repair quickly. He guaranteed his work and even found some discounts for me to take advantage of! I was thrilled with his excellent service and impressed that he was available to come out the same day I called. It was a very good experience. I highly, highly recommend Anthony and Golden West!

Jonathon Marquez

6 months ago

Anthony did an amazing job! He’s courteous, professional and took the time to explain the work and answered my questions to educate me on maximizing the use of my humidifier on the HVAC system. Highly recommend him!

Christina Skopliak

6 months ago

We can always count on these guys. Super responsive. Chris is knowledgeable, honest and fast. You won't be disappointed.

Sarah OConnor

a year ago

Golden West was exceptional.I was skeptical because I found them listed #1 on Google (a paid spot which later I was told these spots require certain criteria besides just cash money, which was a comfort!).I was in a bind, life was happening big time, I usually price shop THOROUGHLY, there was a May heat-wave and our Central A/C unit had died. We needed someone ASAP.When I 1st called in the woman was great, very friendly and understanding. She told me very quickly they were booked solid that day, understandably, it was late Friday morning with all that hot sun happening. As she continued to get my info, I assume she was messaging someone on the other side and advised me they could get someone out that afternoon. I worked in a National Security call center for a decade. This all felt genuine, not like book us now or miss out. After booking the appointment, I actually thought maybe it was just a Denver service to dispatch different techs from different companies to make a commission. I couldn't have been farther from the truth.I was booked with Anthony (I'll leave last name out cuz you all are going to want to cyber stalk him after hearing how great he is). I was provided with a confirmation text for the appointment and a link to a little Anthony bio. Kinda nice when you're alone and no matter how much ju-jitsu training it's comforting to know who's coming into your home while the hubby is away.Long story trying to get shorter.... Anthony made a nightmare sitch (my whole unit needed replacement) into an actually pleasant experience. I wasn't surprised, our unit was 22 years old whooohoooooo, so finally the day had come. But delivering the news was tough for Anthony. I could tell he really gave a.... you know. He gave me options, including units, financing and warranty plans. I went totally basic level because this is not our forever home and there was no judgement or pressure to upgrade. In our eyes though.... massive upgrade, haaaa!Installation day (the very next day, a Saturday), Anthony and his fellow installer Riley were incredible. They made me laugh and were laid back but were so professional. I could tell they followed my lead on when to joke. And when to really joke!My husband and I knew it would eventually happen and I couldn't be happier with Anthony ESPECIALLY and those working around him. Super thumbs up. He also provided info on up-keep and maintenance and again, I didn't think any of it was any kind of an upsell.Well done, Golden West. You ARE NOT the corporate mongers I was worried you might be. Please buy Anthony and Riley lunch. They rocked it!!!! Thanks!!!!#customerforlife

Zayne Rust

a year ago

Carlos came out to run diagnostics and help me figure out what was wrong with my furnace/AC. Turns out, a lot, but he walked me through everything and answered all my questions very honestly and enthusiasticly. I really appreciate him and everyone I have spoken to at this company. When your making a big ticket purchase you want to feel that your being told the truth and that your around someone who knows what they are doing which I feel describes Carlos for sure. Thank you for educating me so I can now make an informed decision.

Tina J

a year ago

Super responsive! They were able to get me in quickly and gave me updates about timing and then arrived on time. Carlos was very helpful, knowledgeable, and friendly and got my heater back up. Will definitely use again.

Jessica P

a year ago

These folks were great! I called about a misbehaving furnace. Chris was on time, diagnosed the issue, and laid out my options clearly. He was respectful and answered my many questions (I've had many contractors assume I don't know anything because I'm a woman, not so with Chris). He was awesome! I'd 100% recommend Golden West to friends and family.

judith buechel

a year ago

HIGHLY RECOMMEND- Andy was fantastic! Andy came out to assist with a boiler inspection that was installed incorrectly. He was extremely professional, knowledgeable, beyond helpful and an expert in his field. It is extremely difficult to find good resources and specialists to ensure contracted work is completed properly, but Andy’s expert opinion reassured me that we would find a resolution. I am extremely thankful to have found Golden West and will certainly be using them in the future. He spent a significant amount of time explaining the breakdowns in the system, demonstrating proper installation, estimates for work required, etc.

Joe Seguin

a year ago

Golden West (and Andy specifically) did a great job with our tankless water heater install. They provided the most thorough estimate of all the companies that came out. Andy noticed a number of things from a previous furnace install from another company that could have been done better and offered to include rectifying them in the overall price which was already competitive. He took the time to answer all of my questions and also resolved some issues that came up during inspection without additional charges. I would gladly recommend Golden West to anyone.

Ashley Barthel

a year ago

Anthony has been great to work with! From the initial assessment to installing/repairing the problems - great communication, friendly, knowledgeable, and went the extra mile to get our issues resolved during the visit (both plumbing and furnace!). Would definitely use again and recommend.

Denny F

a year ago

We had a brand new furnace put in last year by Golden West, and it has worked perfectly up until yesterday. It just stopped blowing air, so I called Golden West and within minutes got a call back to schedule Carlos to come out and take a look at it. Turns out all he needed to do was a little maintenance on it, and had me up and running in 10 minute - just need to schedule an annual system check up going forward, and all will be good!I have received nothing but excellent service from Golden West over the years, and would highly recommend them to anyone needing HVAC service.Always on time, if not early, very professional, very clean, and very knowledgeable. Thanks once again!

bonnie yerdon

a year ago

This is the only Plumbing, HVAC and Electrical company we use. The service is always professional and the quality of work is top notch!Josh Arana was dispatched to our home to do some preliminary work for the tankless water heater and ac system we were having installed the next day. Josh was professional, friendly and did a great job in a timely manner. Josh was even willing to do a unscheduled outdoor faucet repair without making me schedule another appointment....greatly appreciated!

Chris Ware

a year ago

Very nice salesman but had no interest except to upsell everything. Quoted a job for an outdoor sump pump replacement only. Small pump. Plumbing and electrical already done. I was quoted over $2700 dollars to do it! Very, very expensive. I also had them quote a few other odd jobs like a new hose bib on the back of the house. Likewise they were all quoted very expensive. I'm not looking for the cheapest but they are way out of the ball park! We have other quotes around the $600 mark which is where it should be!

Andrew Locke

9 months ago

Anthony was excellent today. He clearly explained what work I was paying for, then left me alone to do my own work while he made the repairs.Google reviews populated the two sentences above this, but they're completely true. Anthony quickly found the issue, discussed options for repairing it, and completed the repair in a timely manner. Honestly I've used Golden West for ~5 years now and they've always been great

Matt Phillips

a year ago

Everyone buckle up, because I have to give a BIG OLD SHOUTOUT to Golden West and my boys Chris and Max!!!!! First off - I had a pressing issue with my AC system, but it's difficult to find time with my work schedule. Golden West was able to work on my time, and show up in LESS than 24 hours from my initial call.Chris and Max showed up exactly on time, and their vibe and energy was unparalleled. They were helpful, communicative, and most importantly they made it fun. It's rare you have someone come out to help with repairs and you end up having a great time getting to know them!They quickly discovered the issue, explained it to me in a way which I understood (which isn't easy haha), and clearly laid out options for next steps. There was no pushy-ness or shock factor sale, they were here to educate me and work towards a solution on my time.Ultimately I decided to move forward. and they stayed 2 extra hours to get the work done! To top it all off - I was having difficulties with my home warranty company while they were here. Chris hopped on the call with them to help get me to a resolution. Now my AC is not only working, but they were able to provide me with a 2 year warranty on the parts :)These guys rock, 10000/10 would recommend.

Sameer Nath

2 years ago

Brendan was outstanding. He came on Saturday and Sunday for an urgent issue. He was knowledgeable, professional and communicated clearly throughout the entire process. He was very attentive to detail and thorough. We will definitely use them again!August 2020: we had additional plumbing work done by Will which was outstanding. Great work and very knowledgeable! Outstanding customer service.June 2021: we had additional work done on our A/C. Chris did a great job - helpful and knowledgeable!

Andrew Bartlett

2 years ago

Jose was awesome! He was exactly on time, very personable and respectful. He was referred to me by my handyman whom I trust. I knew it was going to be a good service (as I strongly trust my handyman) however he still exceeded my expectations. Thank you all for taking great care of me! I hope I do not have to be in contact anytime soon, but if I do, I know who I’m calling.. Keep up the great work, Jose, and the rest of the Golden West team!

Andrea Walker

a year ago

They were incredibly helpful and thorough. Ben did a great job and explained everything he was doing. Polite and processional. I felt very comfortable with him in my home.Thanks so much! Would definitely recommend and use them again!

J.D. Higginbotham

2 years ago

Golden West was dialed in from the get go. Their inbound phone staff was efficient, professional, and the only ones with availability same day. Their “emergency after hours” visit rate was $129, which wasn’t too far above other normal rates.Their follow up process from appointment set to visit was seamless and timely.Carlos showed up on time, wearing a mask, with clear direction on what he needed from me to help. He was courteous, informative, and found a solution for our broken AC unit QUICK!I appreciated that he gave a thumbs up on what we DIDN’T need, which built trust in going with what we DID need.I would have hired him for the work, but Golden West wanted far too much money for the true labor it would take to swap out a capacitor.

sarah mcmillan

a year ago

Beyond disappointing. Schedule a technician for Tuesday and got a call an hour before my service time that they wouldn’t be able to keep my appt. Rescheduled for Thursday. They said they would arrive before 9&11. 11 came and went and no show/no call. I called them and they said they would come between 1-3. At 2:30 they called to inform me the technician wasn’t familiar with the service needed and they would have to reschedule. Unbelievable. I wouldn’t recommend wasting your time.

Diane Denver

a year ago

Carlos and Golden West were very responsive and professional in handling an AC issue at my house today. Within 2 hours of my call, Carlos arrived, diagnosed the problem, gave me options for repair and had everything back up and running very quickly. Great company and customer service and I highly recommend them!Update: Needed help on my rental property AC and Andy and Riley came to fix it. They were both very professional, explained the issue, and fixed it quickly. We so appreciated them so much!

Adrian Luna

a year ago

I contacted golden west to receive a HVAC estimate for a client of mine. Let me just say this was such a seamless, easy and fluid process. I experienced a friendly morning call/reminder, followed by a punctual arrival of my technician Carlos, Instantly I was impressed by his attention to detail, thorough work and his ability to explain the steps in a way that I am now more knowledgeable and will have the ability to better explain the procedure of a furnace swap to future clients. Carlos went as far as to give me multiple options (3) and to inspect and give recommendations/ estimates on other outdated components not initially requested. If you are seeing this review, just know I too was not sure about what company’s I could trust and that would provide good service. That all changed thanks to Carlos and the ladies at the office. All I could say is thank you!

LINDA MAGGARD

a year ago

Chris arrived on time. He was very respectful to me and to my home. Chris took his time to explain all my options for installing an AC unit. He let me know the highs and the basic options. He answered my questions. I enjoy talking to him. My Pitt liked him so I know Chris is a good person lol. I’m in the deciding process right now.

Jessica Pond

a year ago

Lamar was my technician and was amazing! He was so professional, helpful and friendly. As a new homeowner, there are aspects of maintaining a furnace I just wasn’t aware of and I really appreciated the knowledge he shared with me so I have that awareness moving forward. In the future, I’ll definitely be requesting him for any maintenance or repair needs!

Lina Denson

a year ago

Working with Jason and everyone else (forgot their names) on the crew was great! They made this job a priority and completed it professionally. I personally feel they went above and beyond and I am so happy to finally have heat and hot water back in the home. This work was completed for my mother’s home that has been without heat and hot water since 2018. Finally having the ability to get the work done and choosing a great company to work with has made this hectic process of getting Xcel Energy to turn back on the gas after the gas line has been repaired seamless. Thank you, thank you!

Erik Vance

a year ago

We've had Andy out a couple times now and each time he has been honest, clear and exceptionally capable. He lays out the options, telling us what needs fixing as well as ways to avoid problems in the future without pressuring or talking over our heads. In addition, he tries to save us money where he can and points out the jobs we might conceivably do ourselves. Plumbing is the kind of service where it's important to trust your provider, because many of the decisions rely on rarified information and judgement calls. I trust the employees of Golden West to give me the straight story and to do the kind of work that will last. It is a great relief to have that kind of confidence and a load off my mind. I would recommend them 100%

Hunter G

11 months ago

This company is great. We had them out in short notice to fix our freezer when it was 100 degrees in Denver. Pricey to fix but mostly due to the parts. They fixed our ice maker within a couple hours.

Micah Shagoury

a year ago

Golden West was able to quickly respond to an issue with our heating boiler. Anthony was great about clearly explaining the problem and fixing it in a professional and timely manner. He even took the time to answer several of my questions so I could better understand how our boiler system works.

Ellen Fay-Itzkowitz

a year ago

Once again, we were super pleased with the service, professionalism and and downright kindness of our Golden West plumber, Josh Arana. We have also worked with Golden West HVAC, water heater people and they are all equally knowledgeable and go out of their way to get stuff done and get your home back in working order. Seriously, we can not say enough positive thigs about our multiple experiences with this company and their employees from schedulers to technicians. We have know purchased their membership knowing it will get us discounts on routine servicing as well as repairs. Highly recommend!!!

Adam Thomson

a year ago

Chris and his crew did a great job of replacing our old furnace and installing a new A/C. Very professional and transparent about the whole process, and was done quickly. Will definitely call them first for future needs.

Carolet

a year ago

They came out the same day and fixed the leak on my water heater. They were professional and cheerful, which was a nice thing after worrying about the leak. They fixed it and were out in record time. I feel very secure in their warranty and service. I would highly recommend them.

Maggie Price

9 months ago

Chris did a great job and I am pleased with his explanations of what he was doingI have always had great experiences with Gold West. Whether Mark fixing my boiler or now Anthony fixing the turn handles to my radiators. Always can expect good work from GW!Andy did a great job with the boiler today. Very knowledgeable and professional.Andy did a great job with our new boiler checkup. On time and professional I can always count on him and GW.Carlos came to look at a leaking pipe. He was very careful and fully explained his steps to me

Debra Ortlip

a year ago

The fan on our furnace was running continually. The first company I called couldn't get here until late Wednesday afternoon. I called Golden West and not only could they come today, Tech Carlos was in the area and able to come hours earlier than originally scheduled. Carlos so nice and professional. Our problem turned out to be a simple stuck switch and we were only charged for the service call. We greatly appreciate his honesty and quick assessment of the issue. Golden West and Carlos are now our service providers for all things HVAC and plumbing related. Working with Carlos was such a joy and a huge relief!!

Alyssa Horvat

2 years ago

Golden West was great! I called first thing in the morning and was lucky enough to get a tech out within two hours. Our tech, Ben, was great! Our drain wasn’t draining properly and it was due to roots in our piping. He was very knowledgeable, explained the issues, cut out the roots and flushed the system. He also provided a visual inspection of our pipes to show they were draining and walked me through what he did to complete the work. This is the second time we have used Golden West and we have been very happy with the services provided by this company. - Also because we are in a pandemic I feel it’s important to note that they followed health safety guidelines.

Eric Brawders

a year ago

Jason was fantastic. He showed up on time and was friendly, professional and efficient. He gave a very thorough explanation of what the problem was and a list of options. We never felt pressured into choosing the most costly repair option. We will definitely be using Golden West again and will be requesting Jason back in the future!

Mitchell Blom

a year ago

Carlos, Max, Anthony, and Fabian were the crew who installed the AC system to our house. They were kind, professional, friendly, considerate, and informative. Any concern we had was addressed including a couple follow up questions after the installation. Highly recommend.

Rich Amend

2 months ago

Carlos helped us with our water heater. He's the consummate professional!

Ashley Millen

8 months ago

Chris was professional and timely. He went above and beyond to fix the heater igniter when the switch broke. He ran out to get another switch to fix it the same day. I would use Golden West again! Thank you Chris!

Brian Sanner

4 months ago

Anthony was great and fixed my heater and provided me with a lot of useful information. Thank you!

Yolanda Castorena

2 years ago

Our A/C gave out so we immediately called Golden West. We had used them before for some furnace repair and were really satisfied with results. We requested our technician to be. Anthony Garcia. We trust him as the work he did with our furnace was great! He once again came and evaluated our unit. His super knowledgeable and always goes the extra mile to make sure we understand all of our options and all of our questions get answered. He installed a brand new unit and at the end he did a walkthrough of all the work he did. We’re 100% satisfied with his work. If you’re thinking of getting Golden West for a repair make sure you ask for Anthony. He‘ll take care of you.

Rebecca Stephan

a year ago

Jason, Manny, and Anthony provided INCREDIBLE service today. When our boiler stopped working, they rearranged their schedules to coordinate our services and finish the job ASAP. Their service was prompt, thorough, and very friendly, and they really went out of their way to make sure we were taken care of. We will absolutely be Golden West customers for life!

Robert Romano

6 months ago

Gilberto and his team were on time, very knowledgeable and professional. Leak detection and plumbing pipe repair was performed to meet professional standards and work was completed in a timely manner. Extra care was taken to protect my house, floors and carpets from wear.

John Barnes

7 months ago

The problem that they quickly fixed a week ago turned out to be hiding a much bigger problem. They came out fast, figured out what had gone wrong, explained it clearly, got it done. Of course I'd rather not have furnace trouble at all, but if I have to have it, Golden West makes it a lot easier to get over with. Great job again, Golden West.

JD Schlesselman

a year ago

These guys are professional. Very responsive, service is outstanding. I needed a new hot water heater, mine was 17 yrs old and leaking. They sent Carlos (great guy) the very same day I called. I was ready to laugh if they pushed some garbage water heater (he didnt). All of my questions were answered and the water heater I planned to ask about was brought up before I remembered I made a list. The install was quicker than estimated. They (apprentice) wore a mask, laid out carpet and wore shoe covers. Provided updates and showed me how to operate before they took off. At this point, satisfied. I will come back and destroy this comment if I have problems. Cheers!

Donna Seward

a year ago

Great experience with Golden West Plumbing! Although they did not do the work, they gave us a clear explanation of what was causing our leak. It was not related to plumbing. Josh was very helpful and went out of his way to explain the situation. We only paid a trip charge and he spent close to two hours inspecting the water leak. I will definitely use Golden West in the future for any plumbing needs. They are a company you can trust to do the right thing!

Chris

a year ago

The furnace wasn't working quite right, it would come on but the heat wasn't always coming out very warm. Went with Golden West on a recommendation. They get the system up and running again. So in that respect they did great.However unless your furnace is in the most easily accessible location don't use them, they upcharge to get up into the attic and it doesn't seem consistent on when they charge for that extra fee. They certainly didn't charge my friend when they had to crawl in to access his furnace.Yes, I could've turned them away when I was made aware of it after they arrived. But come on, it was cold out and we needed a furnace working properly. Definitely felt like a bait and switch

Jen Roberts

8 months ago

Had to replace the turn off valve to the main water line….of shared water btwn several townhomes. Overall a ‘relatively’ fast fix and I learned a lot from Rico. He was polite, professional and very funny!

Geoffrey Lang

3 years ago

What an amazing experience we had with Golden West! We had a gas leak at our home. I called Golden West at 12:30 pm on a Saturday, Anthony was on site within 2.5 hours. We had some extensive issues and Anthony was able to very quickly trouble shoot and recommend an approach to solving the issue. He stayed with us til 11pm that night to make sure things were being taken care of correctly. While the resolution took a couple days due to permits etc.. his professionalism and proactive communication was unbelievable. He explained the issues and solutions in a very clear manner that was easy to understand for a lay person. Furthermore the entire Golden West team that supported him treated us and our home like a priority. This is by far the best experience I have ever had with a contractor and I know for sure they did everything they could to make sure that we had the most cost effective solution without sacrificing quality and safety. Thank You Golden West, you have a customer for life!

Scott McComas

a year ago

Will and the staff worked hard to get to my home on a holiday weekend. He arrived on time and quickly identified the location of my leak. He diligently did the repair, and left me with suggestions as to how to monitor potential issues that my plumbing system may present in the future. I am very appreciative for the attention given by the dispatch staff and Will particular considering the fact that it was over a holiday weekend.

Bill Schneider

10 months ago

It's a heat wave and the AC was on the fritz - 82 degrees in the house :(After other companies tried unsuccessfully to fix the unit, we knew we needed to replace.Chris was a huge help and answered all of my questions. After getting 4 other estimates, we went with Golden West and today they replaced the AC unit and the cool air coming out of the vents is awesome! They were very courteous and were able to schedule us fast so we could be more comfortable in our home. Will certainly recommend them to friends.

M.E. Gallagher

8 months ago

Technician inspected my appliance, answered my questions, itemized “next steps” to take. He also explained how to maintain my “on-demand” hot water heater. The bill was fair, he was on time & cordial.

Vinicius Ferreira

a year ago

Angelo and Felix were on time, professional, and very informative. They did an amazing job with the installation and shared so much information which was extremely useful as a first time home owner. I definitely recommend them!

Tom Haugen

a year ago

Marco and his team came to unclog mainline after a previous company was unable to do so. They came on last second notice early evening after already putting in a full day of work. They unclogged line in no time and showed us where damage was located. Just an awesome crew who weren’t going to leave until they got us usage of our toilets and shower. Highly recommend Golden West plumbing. So reassuring that there are still honest businesses out there!

Elizabeth Barclay

2 years ago

Brendan had been to our house previously and knew our house and situation. He got right to the problem and gave us options. He was respectful and prompt and gave us sound advice for cooling our home. In no time at all, we are up and running with an efficient and guaranteed system. Do not hesitate to call Golden West if you seek top quality product and service. The fact that Brendan has worked with us over time is a good indication of a good company!

Katherine Ayers

a year ago

Brendan did an amazing job of communicating with me. Very happy with the level of customer service I received from everyone I had contact with at Golden West. Will definitely use them again.

D. Andrews

11 months ago

This was the third company that came to our 2 houses in Golden to service our swamp coolers. Manni came up and was just amazing. Smart, professional, courteous and took the time to explain the system to me. If all their employees are this good, one couldnt ask for more. They won my allegiance.

Nezi Carr

a year ago

Lamar Duckett was the technician that came out to look at my Furnace and AC. Very professional, knowledgeable, took time to explain things to me and show me. Was very thorough!! After the appointment he left me with the feeling this is someone and a company I could trust! I greatly appreciate their prompt attention to my need, their expertise and advice. Thank you Lamar and Thank you Golden West! And Thank you to Barbara who answered the phones and scheduled the appointment! Your right Barbara, Lamar was great!

Pamela Daniel

2 years ago

Very prompt service! Golden West installed a premium swamp cooler at our home within 6 days of their initial estimate and it works beautifully. Carlos was our technician and he was thorough, informative and professional. Carlos and his crew (Manny and Fabian) installed our swamp cooler within one day, Carlos thoroughly explained the system and answered all of our questions. I highly recommend Golden West HVAC!

Mackenzie Walker

3 years ago

My experience with Golden West was phenomenal from a-z. I called on a Sunday about my ac being broken and was told I could have someone come out the same day...I was pleasantly surprised! I expected them to say way later in week. Andy Heinz came out the next day and was extremely knowledgeable and helpful. He knew almost immediately what was wrong after running a few tests and was super efficient, even after having to run up and down my 3 flights of stairs in 85 degrees 6x times (if that’s not service I’m not sure what is). He even helped fix a piece on my water heater that had been broken for years and was causing a leak. The price was extremely reasonable for the level of diligence that was performed. I was also impressed by how highly Andy spoke of the company and enjoyed working there; assured me that every service from Golden West would be just as good. I am now a customer of Golden West for life and highly recommend!

Robin Szostakowski

a year ago

I have had two different guys come out from this company Jason and Anthony for my furnace and my electric. Both were extremely polite, professional, and knowledgeable. They went above and beyond in my opinion to make sure I got what I needed from them and their company. Very satisfied and happy!!

Scott Paulson

a year ago

Carlos did an outstanding job fixing my furnace. He was friendly, professional and was very skilled. What a great person and Golden West is a very genuine and honest company with great staff.

Jeff B

a year ago

Now updated June 2022 3rd experience) :Chris and crew came to install a new AC unit and furnace. They also fixed an issue on my 2nd floor in which air was not blowing at all in one of the bedrooms.Golden West, by far has a top notch customer service in regards to ANY industry. Today Chris was informative every step of the way. He and his crew answered any and all questions I asked.Older:My newer update to what is below. I just had my second experience with this company. Once again on par with my last rating. Brendan came over, explained things in detail, resolved my issue and just left me in a better place.Customer service is always key with me at first. I will continue to use Golden West!Older:Initially speaking to Sara to set up my appointment, I was greeted in a upbeat, happy, professional manner. My appointment was set for an hour within my call. I was updated with the status of my driver and given his name Carlos by Sara, telling me he was 30 min away.Carlos showed up and greeted me in a similar way as Sara.Carlos entered with a mask, shoe coverings and gloves. He went right to work on my heater and cleaned and searched for issues. Recommendations were made, but recommendations made with time frames in mind. I agreed to an ignitor replacement of which took him 15-30 min. Carlos was a polite, knowledgeable person and can assume he's a goldmine of an asset for his company.I will certainly use Golden West again. I will also ask for Carlos every single time.....Thank You Sara and Carlos!

Iain Campbell

a year ago

Very impressed with Golden West and the work of Anthony Garcia. Our Radiant heating system had failed leading into a cold weekend and Golden West found a way to fit us in on a Saturday and Anthony quickly diagnosed the problem and installed a replacement pump that afternoon. The was the most professional residential service experience I have had from Ally at their service center to the timely email updates on Anthony's ETA to the service and communication from Anthony whilst performing the repair. I have over 30 years of experience in the commercial and industrial HVAC sector and would have no hesitation in recommending this company and Anthony in particular for professional residential HVAC service and repair.

Jenifer Lascano

2 months ago

Jason was great and very informative on the system and work that needed to be done!

Seth Miller

9 months ago

Jason at Golden West was great to work with - very knowledgeable about the system we wanted installed and gave us great information. Hoping to do business with them in the future.

robert ashby

a year ago

We really needed my mother in law's swamp cooler fixed. She is elderly and we didn't want her dealing with the heat. When I called they scheduled me for 2 weeks out, only to call and reschedule me the day of the appointment. According to Golden West they over booked jobs. When I asked if they could grantee they wouldn't cancel next week she said we promise we won't. I felt like I wasn't a priority at all.

Nina Bamberger

2 years ago

Andy saved our lives! Well not literally but he saved us from our apartments unbearable heat which is almost equivalent. We had a problem with our AC unit and actually had another company come by and take a look the week before who told us this would be an impossible project and would cost us over 10k... we were pretty devastated and were preparing to be without heat for the next few months.THANK GOD we decided to call Golden West!! As soon as Andy stepped foot into our apartment I could tell that he was here to give us clear answers about what exactly is wrong and how to fix it. Turns out our thermostat was broken which was a pretty easy fix to get our AC up and running again.It was very impressive not only how detail oriented Andy was, but how well versed he was in how thermostats work and communicate. He was able to explain the situation to me so that I understood what was going on and immediately fix the faulty thermostat that same day!! It was truly incredible.This experience has renewed my faith in HVAC companies. Seriously; if you are looking for professionally trained people who are kind, enthusiastic, and will do anything to get the job done - go to Golden West. Thank you so much Andy!!!

Sarah Musson

2 years ago

Everything from start to finish was extremely professional and high quality. Ben was friendly, helpful and polite and explained everything so we understood the problem and what was needed to fix it. The work was done in a timely matter. Loved the text messages and emails with clear communication as to when our service professional would arrive (with a picture so we would know who to expect!) and easy to understand estimate of work with cost breakdown. Ben went above and beyond and we highly recommend him and Golden West!!

Paul Parisi

3 years ago

Love this place. Amazing people and great service. We've had them out a few times over the years and they always exceed expectations. Highly skilled, professional and they don't push you to buy things you don't need. When our AC finally died after 26 years of service, Golden West was my first call. The install went smoothly and Chris V was fantastic. He is an asset to the company for sure. Now I have an A+ system and no worries. It's so hard to find a honest service these days and Golden West is one of the few good ones left. Highly recommend.

Kinzie Beavers

a year ago

Carlos came out to diagnose and fix my swamp cooler. He was fantastic (professional and friendly), explained the problem and reviewed repair options with me.They had to order the part and come back on another occasion to install. When they wrapped up, Carlos and Manny made sure that everything was operating correctly and showed me how to program the new remote.Great experience and looking forward to having these gentlemen back for annual maintenance (winterizing/opening).

Sara Robertson

2 years ago

Had some flooding in our basement a couple of day's ago and a friend recommended calling Golden West. It was a good recommendation. Anthony and Felix came over to help. The company was kind enough to give us a good time frame upon arrival and sent the name, picture and profile of the technician who would be assisting us.Anthony and Felix were great! Very polite upon arrival and took all necessary precautions relating to Covid and cleanliness. They listened and asked questions before assuming anything. They went down into a very messy basement and got the job done quickly. While working they were explaining what could be causing the flooding and gave us many options, good advise and precautions. When they had completed the job, they cleaned up the mess and left the basement smelling clean.Job well done gentleman! I would highly recommend Anthony and Felix and would trust them and Golden West for any future repairs I may have!5 Stars to Anthony, Felix and Golden West!

Michael Snow - CDOT

a year ago

Luis Martinez and his team are really a diamond in the rough! At a time when it has become sometimes nearly impossible to find repair services that you can trust to do it right and do it fairly, these guys really shine! I would use them again and again.

Melissa Draper

6 months ago

Had a jammed up kitchen sink pipe. Gilbert came in and fixed - he was thorough, explained what was wrong, fixed & cleaned up. Friendly & professional! Thanks

Erin Pauley

a year ago

Josh is truly the best tech ever!!!He has been to my house more times than I can count and he is always extremely professional, knowledgeable and so friendly. He takes the time to answer all questions and he is just a genuinely great person who I completely trust with all my plumbing needs. As a bonus, he is beyond gracious in regards to making sure he leaves my house just as clean when he leaves as it was when he arrived.I highly recommend Josh for any and all repairs within his scope. I give him 12 out of 10 stars for every visit he has made to my home.

Jessica Kocen McDaniel

a year ago

Although we didn’t end up going with Golden West, Chris was such a good sales person. He was respectful, timely, transparent, and considerate. We will definitely consider Golden west in the future.

Maxwell Cutri

a year ago

I called Golden West after a recommendation from a neighbor, and it was the best decision. We needed to completely replace all of the original galvanized steel water lines from 1969, and after inquiring on the phone, they sent out Will LeGrand to run an inspection and deliver an estimate. Will did an outstanding job setting expectations for the project, and took the time on his first visit to explore the house and crawl space to deliver an accurate diagnostic and estimate. I appreciate that everything done was digitally, too (he took photos on an iPad and typed up notes that could then be shared with me). He also was incredibly respectful of the house, always putting on shoe-covers before walking around inside. Plus, he's just a friendly guy! Clearly loves his line of work, and it shows as he conducts himself personally, and professionally.Once I decided to move forward with the project, after having a couple other companies come in to deliver estimates, I determined that Golden West was the most thorough when it came to diagnosing the problem and providing an incredibly fair market-price, with a great warranty.When it finally came to getting the work done, the team was fantastic. It only took them one day to completely remove all of the old galvanized steel, and replace it all with PEX and copper. This wasn't a small endeavor, and I'm so glad I decided to pull the trigger on it. Everything in the crawlspace looks organized and intentional. And most of the exposed material in the house is copper. Looks great. Plus, throughout the whole process, Will would keep me up-to-date with progress and provide insight into what the team was working on, or any snags that came up. I also have to mention that their dispatch team would always contact me before anyone would show up to make sure I was home and expecting an arrival. Also, incredibly friendly! Little things like that really do go a long way.Payment options are flexible too. I was able to put a percent down on completion of the project, then finance the remaining balance over 18 months, 0% APR. Excellent stuff, especially for big renovation projects like this.All-in-all, Golden West provides top-tier services across the board. I highly recommend using them for your professional needs, and even better if you have Will LeGrand at the helm of the project. As a new home owner, thank you Will and Golden West for providing such a positive and stress-free experience.

eric robbins

a year ago

11 k to rip and replace a rooftop swamp cooler. Went to HD bought it for $600, slid it up a ladder and had it installed in 3 hours myself.The quote was outrageous, and excuses of limited labour doesn't justify that quote.At some point, if they leverage the lack of labor excuse they need to just not quote specific jobs. Stick to the AC Recharge business and be done with it as that's the easiest and most lucrative job out there, hence the deceptive high ratings on Google.A/C recharge maybe, anything else look around.

Bill Nagel

2 years ago

Golden West was able to pull in my appointment by two days. Carlos arrived within an hour window, was very respectful and explained my options to repair my heating system. He was able to get the parts and repair the system the very same day. Very happy with the level of service Golden West provided. Will definitely use them in the future.

Jennifer Dienna

a year ago

A year after having the new HVAC system installed and I am as happy as I was the first day! Great service, great experience! Always glad to see Chris, he does a great job of following up on the concerns we discussed prior to replacement to ensure we were still happy with the product. I can’t say enough great things about both the system and the service! Chris is fantastic!

Graciela C.

a year ago

Carlos L. with Golden West was great! Golden West had me scheduled for an afternoon appointment, but within a few minutes called me to tell me that they had a technician that could be at my house within the hour. I would definitely recommend and use Golden West again!!!

Nadia Kennedy

a year ago

My technician was Will, he was very professional and helpful. I was able to get immediate service from the company and they had great communication. I really appreciated their recommendations of how to resolve the issue and the consistent communication throughout the inspection process. I would use their services again.

Jesse Marks

a year ago

Called to get a blade rotation of my sewer to clean out some roots, based on a sewer scope inspection I had already gotten. Was told that I could not get an estimate until somebody came out. Nico showed up and tried to upsell me on a $2k+ cleaning, using scare tactics to tell me that there was a buildup of body fat (whatever that is) and additionally that I should obviously be very concerned since the previous seller of the home got that inspection done. (I had gotten it done myself prior to buying). He then tried to charge me $700+ for a simple sewer cleaning. When I refused, he tried to charge me a dispatch fee. I refused that too, and he left.Golden West's dispatcher apologized and rescheduled me with a new plumber, promising to make things right. That person never showed up.

Judee Dale

2 years ago

My husband and I trusted Chris from the beginning. He was not only the person that came to talk to us about our furnace but subsequently installed it as well. He and his crew were professional and a lot of fun while they were doing the job. We enjoyed them tremendously. They took appropriate safety measures during this Covid time and took the utmost care of our home. We really appreciated that. Now we have an amazing new furnace with a lot of power and no more rattling!

Chris Pasquale

4 months ago

Gilbert was very professional. Walking me though what was wrong, and estimate, and how he would proceed to fix the problem.

Kim Ytterberg

7 months ago

December 6, 2022My boiler has been having problems since November 18th. I had difficulty getting someone out to repair it initially due to GW being short staffed and a scheduling issue. After those issues were resolved and Carlos arrived, with his intern Max, they were able to diagnose and fix several problems. Carlos has returned to solve my water hammer issue and again solved the problem. He will be returning quickly to put a new pump on the boiler system.Carlos is a top notch tech. I have been requesting him for several years. He’s professional, polite, knowledgeable and takes the time to explain what’s being done. I think highly of him.October 4, 2022Anthony. Came to the house to do annual maintenance on my boiler system. As always, he was polite, efficient and knowledgeable. He made note of 3 items that need my attention and took the time to explain them.Golden West is the best in my book!⭐️⭐️⭐️⭐️⭐️June 28, 2022Angelo fixed a leaking shutoff valve to one of my toilets. He was pleasant, efficient and knowledgeable. Golden West is my go company for anything plumbing or heating related. The best in my book.November 24, 2020Jose and Adam and crew were here to fix a leak in my hot water heating system on an emergency basis. The response time was terrific. The water was turned back on quickly and had the leak repaired and boiler purged in a few hours. These men are the best! Polite, prompt and personable. I highly recommend the company. Very professional.November 20, 2019.Carlos, Fabian and Ben were here today to work on my boiler, water heater and floor drain. They were polite, prompt and knowledgeable. I enjoy working with the guys from Golden West. The are top notch!Gabe was fantastic. He is knowledgable and had a great attitude. I enjoyed having him here to get my disposal fixed. I will definitely be calling Golden West for all my future needs.

Sheryl Greenbury

a year ago

As always Andy did a great job. The office communication were perfect letting me know when he would arrive so I would have a heads up. Andy is professional prompt and great at explaining everything he was doing. Always like working with this team.

Renee Graves

a year ago

Will LeGrand came out to our office to check a few issues we were having with multiple sinks. He was friendly, professional and explained everything thoroughly. Scheduling was quick and easy. Would recommend!

Angie Morency

5 years ago

Our experience was fantastic from beginning to end. Monica at the office was great with communicating and helping us quickly set up an appointment. Andy gave us many different options during the service call on how we could go about fixing our furnace and AC. He answered all of our questions and never once tried to push us into a decision. He gave us his honest opinion. We decided to get a new furnace and AC unit. Andy, Brendan and Kyle came for the install and were wonderful. They were so professional, knowledgeable and very nice. They worked hard and answered all my questions. We will for sure use Golden West in the future and recommend them to everyone. Thank you!!!

Brian Saulig

2 years ago

Andy H has been a pleasure to work with! This company absolutely deserves the rating they have which is why I chose them for my clients in the first place. The scheduling staff is always friendly too. Out of the many details to our interactions, it's best to just summarize and say, you can't go wrong with this company for plumbing needs, especially for boiler and swamp systems. Thanks!

Nancy Conway

2 years ago

Jason and Andy installed a boiler system and Halo water conditioner when our old system died. It's terrific to have a warm house again, and it's amazing the water pressure we have now! We're very impressed with their excellent work!Jason Arana repaired a toilet for us. He was very prompt and courteous and answered all of our questions while he clearly explained the work to be done. He was very helpful!

Wiley Underwood

a year ago

Josh A. is my go to. He does a fantastic job of not only the repair but explaining the problem in terms I can follow as well. I highly recommend working with him, and the scheduling and prompt communication makes these guys a reliable option.

Eryn Maynard

a year ago

Booking the service was easy and the person that I was booking with even went out of their way to ask questions to make sure it was a job that they would actually be able to service (apparently freezing ACs are a no go?) so I wouldn't be charged just for them to show up. They were able to move up my appointment time and came promptly at the new time. They quickly assessed the situation, fixed it, and the diagnostic was very thorough after that. Overall, I was very impressed and will be using them in the future.

Jay Geiger

3 years ago

Chris was on time and was able to diagnose my HVAC issues. He clearly laid out the steps needed to resolve and whatever options I had available. Interacting with both Chris and the administrative staff was pleasant and I would recommend Golden West to anyone.*5/1 Update: Jason came out to complete the repair after a delay on my end. He did a great job on the repair and I'm up and running again. Golden West was also able to fit in inspections on a number of my neighbor's units on short notice. Great job all around, thanks so much all!

Sandra Santilli

a year ago

Josh was awesome, as usual. Installed my new toilet in less then an hour. Good service, extremely professional, and i will always request Josh for future plumbing issues in my home.

Scott Smith

a year ago

My name is Randy Jacobs. We had Brendan and his assistant at our new house yesterday to winterize the swamp cooler. I was worried because the cooler is on a steep roof. A prior company left some wood planks on the roof. Brendan and his assistant were absolutely fantastic! They winterized the cooler and also made some recommendations for a new ball valve for the cooler for next spring. They also took down the wood planks for me. My experience with the visit was 11/10! I don't often write reviews but felt compelled because of how great the visit was. Brendan is so cheerful and so helpful!! He won us over to use your company in the future for sure!

KATHRYN SORRELLS

a year ago

We had a pipe burst on a Sunday morning. Golden West was here by the afternoon, replaced our outdoor faucet and fixed the pipe. Will (I think) did a great job explaining and showing me the problem and talking me through my repair options. I'm very happy with their responsiveness, the cost, and the repair.

Alexandra Winters Moore

3 years ago

Andy was incredible knowledgeable and very patient while reviewing my many questions. He was very pleasant, worked quickly and helped get our heater working good as new! This was our first time using Golden West and we’ll definitely be repeat customers!

Jason Lehman

a year ago

Very friendly and professional, gave me several options to fix my AC unit. Always show up on time, great company to work with. I've been using them for years, and even when I'm dealing with a crises situation they're very professional and helpful.

Mark Schultz

9 months ago

Angelo was incredibly knowledgeable and helpful with our odd situation. A real professional. What a great resource. Would absolutely utilize them again!

Christian Cruz

a year ago

Golden west has an efficient and professional operation. Being a part of their VIP program is a small and fair fee that If you care about maintaining your HVAC system with regularity, is quickly re-couped.It’s hard to know if you really need the maintenance service but living in colorado with a family where the temps can surge into the triple figures or get below Freezing and overnight temp swings can be 40 degrees or more, in my opinion it’s worth the peace of mind to have your system maintained with seasonal visits for the heat and AC, all for the price of what equates to less than 2 months of most people’s cable bill.Also special out to Carlos , the latest service tech to visit us. He was professional, knowledgeable and friendly, provided some tips to help us keep running smoothly long term.Thanks again Carlos and the Golden west team.

Seth Collins

7 months ago

Chris with HVAC was great! Fast service, replacement, and even offered to have space heaters sent out while the furnace was down.

Beth Strang

7 months ago

We thought the water line was leaking but it ended up being the fridge instead. Joseph was very courteous and kind, even though he couldn't help with the fridge he still shut off the water line to stop the leak. Thank you!

maryj299

6 months ago

Jason and Max did a great service on my boiler. They replaced 2 parts, were professional, cleaned up and explained things to me. I have used Golden West Plumbing before and will continue to use them in the future
Mary

James Espinosa

a year ago

Great experience! I called at 11p.m. and reached a live person. I had Technician Lamar dispatched to my home the next day. Lamar made quick work of replacing my thermostat. I am a repeat customer and will continue to use Golden West. I highly recommend them.

Matthew Campbell

a year ago

Will and Angelo arrived promptly and repaired and updated old leaking plumbing that previous owners hid very well behind tile. They were thorough, polite, and professional. Shower works great and Golden West has already checked with us to make sure everything has gone well.

Terry James

9 months ago

Addition- my furnace was having trouble igniting after first service, (we hoped a regular service would fix it, but no such luck) Carlos contacted Ruud and they gave him ideas how to fix it. Now it has no mis-fires. True service where they go above and beyond.

Michael Hallinan

a year ago

I scheduled an appointment to get an estimate on a large plumbing job. Golden West schedules 4 hour appointment windows. They showed up at the end of the window but did not bring scopes, so they were unable to put together an estimate. I had specifically told Golden West when I made the appointment, I had a pipe burst below the foundation and I was looking for options and a estimate. Why they sent a technician, not properly equipped to do the the estimate is beyond me. The technician scheduled me for an appointment for the next day first appointment at 8:00 AM. I called at 7:30 AM to reconfirm the appointment. The women, I spoke to refused to reconfirm what the technician would be there at 8:00 AM, as I was promised me the day before. She said I would receive a call sometime before 10:00 AM By 9:00 AM I had not received a call. I called Golden to cancel the appointment and they did not seem to care that they had lost the job. Golden West wasted a lot of my time trying to get an estimate for a large plumbing job.

Justin Wierema

a year ago

Seven years ago, the previous owner of my home had Golden West install the sanitary sewer pipe. Golden West provided them a 10-year warranty on parts and labor. Recently, I discovered that the sewer had a couple of low spots where water was pooling, causing the system to back up. Golden West honored the warranty and replaced the pipe. They completed the repair quickly and charged me nothing for the warranty repair. This company is trustworthy and easy to work with.

Jeffrey Gilliam

8 months ago

Josh arrived on a very timely fashion—with a smile. After the problem explained to him, he did an initial assessment, asked the necessary questions and explained the scope of the work that he would initially like to accomplish. He went step by step in his explanation of the work to be done and why.I like watching the skilled persons who work in my home and Josh was comfortable with me asking many questions.The finished repair of the leaking pipe above my basement ceiling was neat. Josh cleaned up well after the job was completed. Lastly, I love the idea of an emailed invoice along with the before and after pictures.

Lauren Fitzgerald

a year ago

A rep came out to give us a quote for a tankless water heater. He was thorough, examining the house to make sure he was making the correct assumptions about what work would need to be done. He then explained it all to me, including comparing the pros and cons of tankless vs traditional and how it all applies to our old house. I’m so thankful he took the time to talk through it all with me.

Laura Papajcik

a year ago

Lamar was very helpful and did a great job! He clearly explained everything that was happening and what our options were. He worked efficiently to get our issue resolved as soon as possible. Would recommend him for others!

Sylvia Gmiter

2 years ago

Anthony was extremely helpful and knowledgeable in finding the issue, exaplaining the issue and what the repairs would be in a way that made us comfortable in moving forward with repairs. The friendly, knowledgeable and professional demeanor made the experience easy and not stressful at all.The repairs that were done were high quality and efficiently done. We were very pleased with the service provided from the initial call with friendly receptionist/scheduler, to the reminder calls, text messages with information, dispatcher calls and the service in general. We will be using Golden West for any future maintenance and repairs.

Isabel Johnson

2 years ago

Ben was very professional and knowledgable. He provided a step by step breakdown of everything he was going to do. There were no surprises from him along the way. His work was very thorough and very clean. He is happy to share his knowledge with you. I’m very impressed with his service and would recommend him to anyone. I will definitely be using Golden West again.

Matthew Hogan

a month ago

They technicians came out twice on July 3rd.
They took care of everything! Had me up and running before I knew it.
Max and Joel knew there stuff

Audriana Corona

2 years ago

I’ve called Golden West every time I’ve had an issue (plumbing, HVAC, and electric). The work they do is of the highest quality and their employees are friendly, knowledgeable, and personable.For plumbing, Josh is fantastic. Very professional and friendly, and the end product was high-quality. I would absolutely use his services again and would recommend to anyone looking to have plumbing work done!For electric, Anthony has helped us on several project and repairs and does phenomenal work. He is incredibly helpful at explaining the problem and offering various levels of solutions. I would trust him with our electric work any day.For HVAC and water heaters, Andy is the guy! He’s helped problem solve so many of our issues. He installed our new water heater and does super high-quality work. I go to Andy any time we want to upgrade our system or have issues.Golden West is always my first call to when things go wrong and they will continue to be!

Nadia Panossian

a year ago

Andy, Manny, and Louis installed a tankless water heater in our old house. They were very knowledgeable, efficient, neat, friendly, and finished the job quickly. We will definitely be calling them again when we install AC.

MountainWizard Wolf

9 months ago

My wife used Golden West Plumping back in November of 2017. When we had main line blockage. They informed her and my son we had some broken pipes causing bellies in the main line to the sewer. It was suggested to replace the main line pipe sometime in the near future. So when the weather got warm I gave them a call to followup on the information they gave my wife. They sent Anthony out, who was the one that did the service call in November. He did an excellent job in reviewing the problem. I was able to schedule the work to be done five days out.The crew arrived in a timely manner. Anthony greeted me and went over all the procedures being done and possible unforeseen problems. The crew worked diligently. Anthony took time out from the labor of the job to keep me informed of the job progress. It was so nice to see a crew work as a team, something you do not see to often these days. The crew did an excellent job cleaning up.I asked a lot of questions and they were answered with out any hesitation.They also have a membership club.Office Staff 5 StarsCrew 5 StarsI would recommend them.

Eileen Fruithandler

11 months ago

My daughter and I own a home that needed remodeling and so many “men” in the biz ripped us off. Well we fired 2 HvAC guys and then found Golden West. The professionalism and service was bar none. Brenden Franklin really saved our day, removed a radiator, fixed all the heating and was quick and clean. He is a valuable employee guys! Ask for him anytime. Thanks so much!!Golden west saved me again! Today they found a leak from the sink and fixed it!!

Jerry Clayton

9 months ago

Carlos of Golden West PHSE was one of the better technicians i've ever had the pleasure to interact with. Very polite and amiable! In this time of Covid he was followed guidelines and mask use which i appreciated. Carlos spent a lot of time going through the workings of our boiler heating system which was very helpful. It did not take long for him to complete his inspection and made several sensible recommendations for the future. Golden West Should definitely hang on to Carl as he is an excellent and very knowledgeable individual that represents himself and the company in the very best manner. I would highly recommend Goldeln West Plumbing, Heating, Air conditioning and Electrical for my future needs. By the way their pricing was very good for services provided.

Pamela Mayeda

a year ago

Anthony Garcia spent hours repairing our gas hot water system. He was cordial and knowledgeable, explaining all the complicated procedures and assuring we understood what was being done. Heat worked perfectly when he left. Will definitely use Golden West for our next project on air conditioners. More recently Anthony and Joseph installed our split unit air conditioners. They were here from 9 am until 10:30 pm. Professional and courteous...great job.

Kate Staudenmaier

a year ago

Brendan did a great job! He was very friendly and was able to find the problem quickly and gave us great advice to make sure it is running smoothly!! Highly recommend Brendan and his amazing customer service!!!Also just had Chris and max out this time and they were great. Got the problem fixed asap and explained payment well

Frederick Page

2 months ago

Ongoing furnace malfunction/no function dealt with quickly and efficiently. Now refuses requests for additional service by the same workman...

KRISTEN VAN STEDUM

a year ago

Carlos and his crew (Manny and Noah) came to replace my AC and furnace (the old one was 18 years old). They were extremely professional and quick. It is working wonderfully now! They even gave me advice about how to get more AC into the upstairs bedroom. I am always satisfied with the service from Golden West and especially Carlos! Thank you so much!

Chris Wolff

a year ago

Anthony, Fabian, and Luis from Golden West did an excellent job installing our new AC. Professional and courteous, the only way we knew they had been in the house was the 12 degree temperature difference. Thank you!

Jimmy Gonzales

7 months ago

Josh is very professional, clean, honest and does great work. I will absolutely ask for him if we need repairs in the future.

Chelsie Walters

7 months ago

Chris was very professional and got our heat running in under and hour! Thoroughly explained the issue and very nice guy. Would recommend.

Rosanne Henry

4 years ago

Anthony arrived promptly and finished the set up for our new swamp cooler quickly. I especially appreciated him explaining how to use our new system. He was patient and kind.Second service call with Anthony...Anthony saved the day! We had a slow leak and the swamp cooler wasn't working properly. He spent an hour on a hot roof figuring out the problem and correcting it! Anthony is skilled, knowledgeable and reliable. I highly recommend him and Golden West.

Sharon Rubin

2 years ago

We just had some major plumbing work done by Golden West. Ben Pitcher was the technician that helped us. He was very professional, personable and efficient. We are always a bit skeptical when using a new company, but were more than satisfied with the service from the estimate stage to completion. I would highly recommend this company.

Rebecca Jean Teal

a year ago

Ben came by for a quote for some major plumbing work in our home. He was the most thorough of the three plumbers who stopped by. He's quite professional, honest, and wanted me to understand everything he was doing. I'll be using Golden West in the future.

Riley Tengler

a year ago

The technician was on time, but within minutes of being in my house he broke a ceramic tray sitting on the toilet lid that I’ve had for years and has a lot of sentimental value. Didn’t bother to move the things sitting on the toilet lid, he just picked it up and it fell and shattered. He was also difficult to speak with and kept insisting that we didn’t have a leak and our outrageous water bill was due to “inflation.” Not professional at all.

Matt Quoss

a month ago

Ben is knowledgable, professional, and great to work with!

Highly recommend

Brooke Newgren

5 years ago

Amazing! Anthony Garcia was phenomenal and never once tried to sell us anything. He took the time to explain what was going on with our AC and gave us multiple options to choose from for replacement. Carlos Luna and Alan Ramirez came to do the install and they were great! Very kind and respectful and again took the time to explain all the updates and such to me. They also cleaned up after themselves very well! The guys at this company are extremely nice and very professional. Highly, highly recommend this company to anyone in need of their services.

Charles Jones

a month ago

I love working with professional, knowledgeable and courteous technicians. Jason had all three of these skills. He came out and did everything that needed to be done, gave me a clear explanation of what he did, and clearly explained future options.It was a tricky problem and Jason stuck with it, working through till we got to a workable solution. There were several unexpected costs that were clearly explained as well as future options if the problem should reoccur.

Chris Piatz

3 years ago

Had a great experience! As a first time home buyer, I have little expertise in furnaces. After the furnace suddenly went out on a 30-degree night, I called golden west based solely on an internet search. The dispatch was immediately responsive and friendly. Carlos arrived within 45 minutes (after hours). He was very professional, knowledgeable, honest, and friendly. I felt complete trust in his assessment and work and was very happy with the quick repairs.

Corey Hogan

a year ago

I had a great experience working with Ben from Golden West. He fixed an issue that previous plumbers had failed to find a solution for, and he also provided a thorough explanation and proposal for a larger issue we suspected. I was truly impressed with his knowledge and professionalism.

Donna “DJM” Mather

a year ago

I've used Golden West on multiple occasions, primarily for HVAC but most recently for two plumbing issues. Their employees are professional and easy to communicate with. All in all, they've done a great job for me.

Jim Thwaits

4 months ago

After our 15 year-old water heater began leaking, we reached out to Golden West for assistance. They were able to send someone within a few hours to provide an assessment, and their technician (Jason) provided a great explanation of the current issue, underlying root causes, and a few different options for our route forward. The very next day Jason was able to return, install a new water heater, and resolve a ventilation issue. Great service, quick resolution! Golden West will be my go-to for any future HVAC/plumbing/electrical needs!

Chris Flaherty

2 years ago

The only saving grace was Anthony. Scheduled an appointment for Friday evening that got pushed back to Sat. We called the number and they told us we didn’t answer to confirm the appointment (total BS ) they had both our contact info. Got rescheduled for Monday Anthony showed up and fixed the issues. Very polite neat and quick. Their call center and scheduler not so good to say the least but Anthony 5 stars.

TOM JACOBSON

2 years ago

The plumber/electrican was completely competent and a very pleasant guy. He explained everything and gave me options for what I wanted him to do. The only improvement would be the pricing not the plumber/ electrician. Very expensive and like a car repair you are charged alot of labor and it only takes him 3 hours for 6-8 hours billing. There was some flexibility in the pricing but it was very expensive despite some coupons which they honored. Nice people . Great for an emergency 24/7.

Laura Geisler

4 years ago

Anthony was awesome for our AC installation. He was originally out to work on our swamp cooler, and after having an honest conversation with him about our options - no pressure, we decided to bite the bullet with a new AC unit for the whole house. We were able to get on the schedule 5 days later. Installation was great, him and Fabian worked all day to get us going with cold air for the night and finished up the next day. Very happy with service.

Delilah Nethken

3 years ago

Awesome experience!!! I am truly grateful for Brendan and Golden West. I called them because I had received an estimate for over $9k for a new furnace, the previous company said my furnace wasn’t repairable so I needed a new one and also told me my ac had to be replaced as well. Brendan came in and checked everything thoroughly and was able to repair my furnace. Brendan was very professional, knowledgeable and passionate about what he does. So so glad I called them to get a second opinion. 😊😊😊

kathryn Sorrells

a year ago

Ben was great. Are drains backed up on a Sunday, but goldenwest got him here Sunday afternoon, even at the lower within hours rate! Then talked me through everything he was doing and gave me a great rate to get my drains flowing again. Now I have a 90-day guarantee that if I have another problem, Ben will come and scope my system to find the source. But I don't anticipate another problem. Very satisfied.

Cal Smith

6 days ago

Once again, golden west delivered incredible service at the last minute… friendly and happy to help!

Tim Meyers

2 years ago

Our water heater needed repair, we called Denver West. Within an hour and a half Anthony was here to fix it. He was very friendly, helpful and knowledgeable. We have used Golden West several times. Seem to to be able to contact them any Time. They are reasonable on rates always seeking to find the cheapest and best fix. I trust them.Thank you!Tim Meyers

Frank Alexander

3 years ago

Highly recommend Golden West! Yesterday was our fourth time having some of Golden West's talented technicians come to our home. Big big thanks to Jose F and Skylar who did a tremendous amount of work on our drains, hoses, and shut off valves, in short time, and for excellent value. In past, we've had great work from Ben on what has turned out a year later to be a great quality trenchless sewer line repair, as well as from Anthony G and Carlos on our furnace. Quality work, competitive pricing, reliability, and excellent customer service - I think we found a company that really and truly cares for their customers. Thanks so much guys!

Sabine K

2 years ago

Very knowledgeable and honest, great explanation of what work needed to be done. We had another company look at our AC before and they couldn't figure out what was wrong with it. Golden West was able to fix it in less than 60 minutes. Also very much on time and great communication about the process throughout.

Betsy Kummer

7 months ago

Golden West provides excellent customer service and has knowledgeable and highly professional technicians that are willing to take the time to troubleshoot. I definitely recommend them.

Marilynn Menuey

2 years ago

The young man who came to replace my outdoor spigot was friendly, on time, courteous -- very careful with shoe covers and mask. In addition to the actual repair, he also discussed any other issues that I should consider that may arise from my particular problem. Because of his expertise, I was able to alleviate a secondary issue and could actually cancel another technician that I erroneously thought I required! KUDOS to Josh and to Golden West!

Drew Blumberg

4 years ago

We had our furnace stop working in the middle of the night in the cold of winter. Found Golden West online and had never used them before. They had their technician Carlos Luna here within a few hours. Carlos was absolutely excellent. He got us up and running in no time. He was very professional, decribed everything in detail, was very honest and transparent about everything. He made us feel very comfortable that we were getting great service and would not be surprised by any charges. He clearly takes pride in his work and cares about his customers. We will definitely be using this company again due to the great service we got from Carlos Luna.

Gabrial Tebalan

2 years ago

I could not be happier with the job Golden West boys Andy and Jason did on my Flower cooler! These guys did amazing work! I would recommend this company to any Small Business needing cooler help! I was scared to post a positive review because I have used so many other companies and the cooler would last a few months and break down.I have spent thousands of dollars with other companies and never had luck. We get so many compliments from our customers as well as having so much more display space. It's a little pricey but you get what you pay for and it's been worth every penny! Thank you Andy and Jason!

Nicco Storey

a year ago

Anthony was awesome with helping us with our HVAC issue. Extremely nice and professional. Would highly recommend.Also had Manny and Luis work on my AC unit. They were super helpful and great guys. Loved my big doggo too!

Joerg Starke

a year ago

They don’t do duct-work but pointed me in the right direction.
I will consider them for the maintenance of the furnace, AC and plumbing.
I liked their scheduling system which keeps you updated about the visit and person that is coming, very professional!

Insane Rebel

4 years ago

Our technician Anthony was great, he answered all my questions and gave me some pointers about my AC and furnace! He showed me a lot and helped with all the issues I was having. Golden West Plumbing is the best!Today, Friday, Jose and his assistant Felix came to my home to look at a leaking toilet and shower faucet. He was very informative and efficient. I know how to call if I ever need a trustworthy and dependable plumber.

Nathan Lee

3 years ago

Andy from Golden West Plumbing did an an awesome job! I was really happy about the timely and professional response I had for a little gas emergency this morning. Andy came and inspected and gave me a few options and talked them all through thoroughly helping me to make a good decision to solve everything. He walked through everything after he finished and told me to follow up if I had any questions. I could not have asked for a better professional and work. I am really happy and will stick with Golden West in the future. Thanks!

Miranda LeQuire

a year ago

Golden West just leveled-up the hydronic heating system capabilities in the Denver-metro area (possibly in the Western US). Jason, Manny & Joseph and team, impressively, completed a comprehensive Steam boiler to Combi boiler conversion on my over 80+ yo system. I’m an old-house lover: I spend all of my free time, learning about, buying, living in, and remodeling historic properties but I also care for the environment and sustainability. Subsequently, I spent the last several years researching and talking to tons of hydronic heating specialists, looking for someone who could think in terms of preserve AND modernize and really think through the complexities of heating my house. I’m very well versed in the topic and I hate duck-tape solutions. Jason’s responses to my laundry list of prodding questions struck me right-away as the most knowledgeable I’ve met - he loves to talk about (not down) about heating systems. I’ve talked with several other companies. One other top-rated hydronic boiler specialist (their website boasts they’re ability to work with ALL residential heating and cooling systems) called me back early one evening, had poor answers to my testing questions, talked down to me, and quickly told me I was interrupting their dinner. I did not hear back from them. At best, the other companies were friendly enough but had a solution that was remedial or just lame. Jason, on the other-hand had exactly what I wanted – a comprehensive, non-conventional solutions to a multi-variant problem to preserve and modernize with and attitude of “we can figure this out.” Golden West was not the cheapest solution but they were the best.While working here the team showed three highly valuable qualities – 1.) they loved to talk about what they were doing & why and the quality of products, 2.) they showed up smiling with a positive attitude, I could hear them laughing as they worked 3.) they really tried to be respectful and modest.Manny rattled off several advanced features of this new model of Combi boiler they were installing. Joseph was happy to discuss the programmable thermostat and separately even made suggestion about how my dishwasher was piped. Ultimately, I will geek-out with my engineer friends for the next several years about all the information and data Jason told me about hydronic systems. -I’m going to brag about my combi boiler's sensor system at Christmas dinner.It was evident that the team hadn’t done this exact solution before. (But, really, neither has anybody in Denver.) I think they learned some lessons that they’d do differently next time – maybe do a little more detailed pre-planning and it’s always a challenge to keep aesthetic details in mind. However, these guys should be proud of tackling this challenge with such gusto.You really can’t find contracting companies with employees this devoted to doing a good work. Most contractors do a calculation about how they can make the most money in the shortest amount of time -not concerned with learning anything new - and they calculate how little quality they can return and stay in business. Jason and team demonstrated that Golden West sees the value in keeping an extraordinary name for themselves. I will be a returning customer and I almost never say that when a contractor leaves.

Chad Thompson

2 years ago

Anthony was awesome! He replaced our water heater and furnace. He was very professional, clean, and great at helping us through the process. Golden West made a stressful time very easy. 5 stars. Would definitely recommend Golden West and Anthony.

Emma Pullman

4 years ago

We have had multiple experiences with Golden West and they have been nothing short of superb. Jose has helped us serval times with plumbing issues and I can honestly say that it has been some of the best service we have ever had. He is generous with his time and knowledge and goes above and beyond just doing the job. I would highly recommend this company and Jose to anyone who needs their services.

Elizabeth Wright

a year ago

Wonderful experience. Brendan cared about giving us the details on what was wrong and how to remedy it in the best fashion. He explained everything well and performed his work beautifully. We are thrilled with our experience and would highly recommend Golden West!

Mark Lloyd

2 years ago

Josh was awesome! Our shower had a leak (result of a DIY project gone wrong), and we needed a quick fix, so we could give our 12 week old baby a bath . He stayed late on a Friday night to get the job done, and overcame many obstacles our 30+ year old shower threw at him. He thoroughly explained everything he was doing, and I will definitely ask him to come out for out next plumbing issue!

Sara Getz

2 years ago

After several weeks of attempting to find a plumber based on recommendation, I finally googled and started calling down the list. They were the first to answer so they got my business. I was very pleased about the entire experience, from dispatch to the actual visit. Josh was very informative about what he was doing, was clean and contentious of my house and resolved the issue. I'm pleased that they also have HVAC services as I'm happy to give this company more of my business.

Jeremy Funk

a year ago

Golden West was very professional and responsive, and the job was done really well. Very happy with my new AC. Little more expensive than I had hoped up, but everything was upfront and the quality of equipment and work was top notch.

Marianne Sladek

7 months ago

Arrived on time (at a home hard to find), found another problem I was not aware of, did the job professionally (everything very neat and thorough) and it came out perfectly. Will use them again if the need arises!

mike sullivan

2 years ago

I've used Golden West for a variety of HVAC and plumbing needs over the last several years. Once again, my experience with their team was excellent. Ben, especially, was wonderful to work with and took time detailing the project with clear communication and very trustworthy advice. Thanks to Ben and the Golden West crew.

Christine Campbell

2 years ago

EXCELLENT SERVICE ON EVERY LEVEL!!!!! Andy came in and quickly diagnosed our furnace problems. Unfortunately, the list of problems was substantial and Andy provided the best options to move forward. We opted to replace the furnace altogether. Andy and Fabian installed the new unit and made several adjustments to make up for several bad decisions made by previous owners. Both Andy and Fabian were extremely friendly, courteous, and professional. They were incredibly efficient, and knowledgable. We also appreciated how careful and compliant they were regarding COVID-19 safety guidelines. My family is very happy with the service and end results! We will be calling Golden West for maintenance and any future heating, plumbing, and air conditioning needs. I would definitely recommend Golden West to family and friends, and would like to thank Andy and Fabian for doing such a remarkable job getting my family's home safer and warmer, in such a short amount of time!

Tracy Renner

a year ago

Andy was great! He is an expert on boilers and knows how to do things right. He spent a good chunk of time cleaning ours as best he could, given its unfortunate state. A new pump and boiler are likely in our future and I will 100% trust Andy’s advice about those moving forward.

RB Fast

3 years ago

My experience with Golden West was terrific. I had a Sunday morning furnace emergency. The receptionist who took my call was so friendly and helpful. She set me up with Brendan, who was a true professional. He knows his stuff and took care of everything quickly. This is my new go-to company for HVAC and electrical.

Stephen Wright

5 years ago

My kitchen sink backed up!! After calling Golden West, they returned my call immediately and was over the next morning. Aaron showed up on time and explained the situation thoroughly. After snaking my line the sink drained perfectly with no clogging whatsoever. Aaron was pleasant and even played with my dogs from time to time. I HIGHLY recommend Golden West, especially Aaron for his expertise, customer service and quality workmanship. Thanks again!!!Sincerely,Steve

Randall W

2 years ago

We had our furnace break when it was 10 degrees outside and Anthony Garcia came to help us after hours on a holiday. We were very impressed with the professional service and thoughtfulness to give us space heaters for that night since he had to come back in the morning to complete the repair. Definitely will use this company again.

Linda Black

9 months ago

Luis and Manny did an excellent job of inspecting my furnace and shutting down my swamp cooler for the season. They were professional, friendly and provided me with very useful information about the possibility of replacing my water heater. I would highly recommend them.

Dan V

a year ago

07/2019 Carlos and Alex did a great job installing a new side mounted swamp cooler. Thanks for the good work guys.05/2022 Gilberto and his teammate fixed a frost broken spigot pipe in the wall, installed a shut off valve, provided an access panel today and did a clean & fast job. I am glad I called Golden West for a second time!

Josh Schroeder

a year ago

We had a hot water line break in our upper bathroom. We called Golden West and, while they weren't able to get out immediately that day, their tech arrived first thing the next morning to get the line repaired, which I was fine with. I was able to locate the leak and shut the main supply off myself so there was no urgency. The tech made the repairs in timely and professional manner. Very please with Golden West.

Lisa Schechinger

a year ago

Josh Arana was our technician and he was amazing! He wouldn't give up till we were able to find out where the leak was coming from and what was causing it! We greatly appreciated his help! We would highly recommend!

LaKissa Bright

2 years ago

Chris is amazing and the entire Golden West Team has outstanding customer service skills! Having an elder who lives in another state, makes it difficult to find someone you trust to go assist them with their appliance needs. Chris was patient, provided details and took great care of my grandmother. I am happy and she is warm! Thank you Golden West Plumbing!

A. J.

4 years ago

I had a big problem arise with a main waste water line in my home. Golden West had Jose out to my house the next day, and he had the problem diagnosed and fixed in under two hours. He was friendly, polite, and clearly knowledgeable about the repair. The price was way higher than I expected (hence 4-stars instead of 5), but speed and quality were on par so I am overall satisfied. I will definitely look to Golden West in the future for emergency plumbing issues.

Sang duong

2 years ago

Brendan Franklin repaired my boiler system and did a great job. He was extremely professional and knew everything about boilers like the back of his hands. He explained everything that needed to be done in details and got everything done as promised. This guy have pride in his job and went above and beyond to help me any ways he can. It is refreshing nowadays to see someone work so hard and have such pride in his job. Thanks Brendan for everything! Appreciate your hard work.

Krestin S

2 years ago

I will always come back to Golden West. Anthony was professional, friendly, and honest. I really enjoyed working with him and all the professionals at Golden West. Being an out of state landlord, I really count on the companies I hire to work on my rental property, to be honest, fair, and do good work. I really appreciate having a partner I can count on!

Yevette Field

3 years ago

Brendan, Fabian and Will did an excellent job replacing the plumbing in a 60 year old house with a lot of original pipes. They were very professional and did an incrediable amount of work in 1 day. Great People and a Great Job done by all. They really cared if I was happy and also about the quality of their work. I am extremely happy, I could not have made a better choice!!

Dennis Orcutt

3 years ago

This is a great company. The customer service is one of the best I have experienced. Call on the weekend - even after hours - someone answers - someone that is helpful. I use them for my air conditioner. Carlos their Tec on my service call was on time, courteous, knowledgeable, explained what he was doing, asked if I had questions and put on booties every time he entered my house. Carlos did a great job being the face of the company. I would use this company again and would recommend them - my experience was just that great.

Diana Knight

a year ago

Very professional and friendly. Josh explained everything, showed me damage from previous plumber and took photos so I could submit to insurance for repair. He even cleaned my floor of stains I couldn't get out - awesome job!

Meghan L

10 months ago

Review 12/31/2019: Anthony helped me with my furnace on New Year’s Eve night. He was very thorough and fixed it within an hour! Really appreciated that he described the situation in layman’s terms.Review 9/16/2022: unfortunately I needed work done with my sewer lines. Golden west told me I needed to replace the second line from my house quoting about $15,000. When I got another company to look at it, they were able to find a much simpler solution that was less invasive and cost about a quarter of the price. I don’t know if golden west purposely tried to upswell this or if they were wrong but I would suggest a second opinion for big items- specifically sewer line related ones.

Erin Pettigrew

4 years ago

Anthony, Daniel, Carlos and Kyle were great. When Anthony originally came out to give me a quote on replacing my furnace and AC, he was polite and truly listened to what I needed. During installation, all of the gentlemen were thoughtful and considerate. When finished, everything was cleaned up and the new furnace works great! I will definitely recommend Golden West to friends and family!

Mary Grace Roberts

2 years ago

Allie promptly called me back minutes after submitting a form online and had someone at our house within two hours!! Brendan was amazing and friendly. He had our AC back up and running within the hour. All of the other places we called said it would be a week to a month until they had someone available. If your AC goes out and you need help FAST call this company!!

Guy Scharff

2 weeks ago

Joseph did a great job of communicating all aspects of the job

Jenni C

4 years ago

This was my first time using Golden West, and I was very lucky to have Carlos Gutierrez as my technician. He performed routine maintenance on my AC, furnace, and water heater.Carlos was very patient in explaining anything of concern and kindly addressed my worries and questions I had about each appliance's repairs. He wasn't pushy on selling me the membership, but with such great customer service, I'd was more than happy to sign up.Very happy to have found a great technician!

Debra Bowers

2 years ago

Jose' and his assistant were fantastic. They arrived on time and did a great job. They were prepared to cover a hole in the ceiling with a spring cover and helped clean up the fixtures. They replaced aged plastic with brass and I am hopeful that a few weeks out I will know for certain that the job holds. There is a 2 year warranty and Jose' assured me that he would come out personally to fix any problems. I have used this company all last year and, so far, I have had nothing but good quality work done by them. They are also super nice people!

Matt Murphy

4 years ago

I called Golden West to service the swamp cooler at our new house. We were able to get an appointment quickly, the dispatch/scheduler was friendly and communication was great. Our service tech, Brendan was prompt, efficient and friendly. Would definitely recommend Golden West and will use them going forward.

Emily Ingraham

4 years ago

I highly recommend Golden West!Brendan is the best! He’s extremely knowledgeable and thorough in his work and has quickly been able to fix problems with both my AC and heater on several occasions over the past 6 months. The staff is always very friendly when booking appointments and have such a wide range of availability, which is great for people with busy work schedules.Phillip did an amazing job unclogging the tub and sink! They were both horribly stopped up and they’re running great now. He left both areas cleaner than I left them. 5 stars!

Lynette Works

3 years ago

Jose was very professional,compassionate courteous, and thorough!! He let me know every step of the way what was going on, and what I need to look out for in the future!! He's a very knowledgeable and caring person with a big heart. I would definitely recommend him to anyone I know!! Outstanding job Jose, you're the best, and one of a kind. Please if you're his boss, give him a big hug, and something special for the hard work and dedication he shows to him customers and company!! Thank you again for all of your help cleaning out the drain, and being a listening ear. God Bless You!!

Kevin Gomez

a year ago

Carlos has been a pleasure to work with. He’s knowledgable, patient and is great at explaining the technical side of what he’s doing in language that’s easy to understand. We would highly recommend Carlos and Golden West.

Darren Higgs

2 months ago

Golden West Plumbing and all of their employees are very professional. When they tell
you a time they will be there they are on time. Technicians are very friendly, professional and fast. I highly recommend Golden West Plumbing. Thank Darren H

Toni Crowley

6 months ago

Anthony Linares came to fix our garbage disposal today and was terrific in every way!He was very professional, very efficient and extremely knowledgeable.He was prompt in his arrival and called us with every update on pricing and options. Did a awesome job fixing our problem.We were very happy with Anthony's service and will definitely use Golden West Plumbing for all our service!Ben Pitcher came to repair our bathtub today. He arrived promptly and assessed the work to be done. He fixed the tub very efficiently. Thanks very much for helping us out!

Nick Pyle

3 years ago

Jose and Alec were extremely knowledgeable, gave fantastic service, and provided expert work. I had another highly rated company cancel on me just 1 hour before they were suppose to be here. So I called Golden West and told them my situation. They had their plumbers (Jose and Alex) here within 3 hours. You can’t go wrong with Golden West!

Breanna Stout

2 years ago

Had Chris from Golden West come in for an estimate. Holy mackerel, these guys know their stuff. I'm really happy to see a company like this around. 100% effort and no pressure sales tactic. I love and appreciate that kind of interaction when I'm trying to find options for my home. We have an old boiler and will be having Golden West replace it and our water heater with a combination unit. I'll update when the system is in, right now I am so blown away by the top notch service we're getting from Golden West, just wow!

Kelly Terry

3 years ago

Carlos did a great job and it was one of the most professional, expert, and positive experiences with a company. My furnace broke late at night and Kelly spoke to me on the phone and was so friendly and helpful in managing it for the night. Carlos came first thing in the morning and got me a new furnace installed by the evening. He even brought in extra space heaters to keep us warm throughout the snow storm! He was meticulous, the house was spotless after, very professional, and great customer service. Thank you again!

Pedro Sardinas

4 years ago

What a phenomenal experience! Brendan is the man! I called Golden West and Brendan was at my door 40 minutes after the call ended! There was no sneaky business. Everything was straight forward and Brendan had us blowing cold air 20 minutes later. Not only that, he helped us by recommending the VIP program that is absolutely necessary and worth it. $149 and you get priority service and no trip charge during regular hours and they knock $29 off of after hours calls. There are a ton of savings to be had. Best experience with an HVAC contractor I’ve ever had.Forgot one thing, their VIP service is good for their plumbing and electric divisions as well!Thank you Golden West and Brendan...Look forward to a long term partnership with your company!

Venessa Lines

4 years ago

Excellent and professional. We had our water mainline break outside right after a day of snowfall. Phillip came within an hour of my call to Golden West and was able to troubleshoot the issue and provide pricing options on the spot. After we selected the option we wanted and signed the contract, Phillip and his crew were back the very next day (a Saturday) and worked all day in the snow to replace the water line. They obtained all the necessary permits and scheduled the inspection with the City. When the City inspector identified an issue, they resolved the issue the very next day and we incurred no additional charges. When digging up our yard, they were very considerate of the landscaping and made sure to lay plywood on the grass to pile all the dirt on. They even took care to save all the sod they took up and put it back in place. I honestly can’t even tell there was once a huge hole in our yard. I feel they were a bit more expensive than other plumbers we have used in the past, but totally worth it considering how well run this company is and the excellent service. Will definitely use them again and refer friends.

Kristen R

a year ago

The estimate I was given was $89. They charged me $600. I am a single mom and teacher, and they clearly ripped me off. They were scheduled from 2-4pm and showed up after 5pm. It took the guy 20 minutes to complete the job. All it took was a few elbow bends. He, however, stuck around talking about himself, clearly not interested in an actual conversation. Do not use this company! They are not honest. They are not professional. The guy would not leave.

John Shultzabarger

2 years ago

Found problem and solved problem! We are really happy with the work done by Brendan. He was on-time, professional and was a great communicator. He did a really nice job to make sure that everything was handled quickly and cleanly! Came out on short notice on a Friday on his day off when our 14 yr old hot water heater sprung a leak.

Gail Mayes

4 years ago

I gave the one star for the ONE employee there who actually knows how to treat customers. With the climate we are currently living in, suddenly there are people that think it's okay to speak rudely to paying customers. We used Golden West for the first time about a year ago to winterize/repair our swamp cooler. Somehow, an attachment to our hose came up missing, but the service was good so we didn't worry too much about it. This summer we started having problems with the unit blowing warm air, and after a $160 visit we seemed to be back in business. However, about a week after that repair, the issue started again. We put in a call, made two appointments that were subsequently cancelled due to weather, with no return call from them to reschedule. When we finally got someone out, we were told we'd need a new pump, and quoted a price of $400.00 When my husband called to set that up he got Jason on the phone who scoffed at the price we were given, and proceeded to double that price, and say call the other guy then, because I'm not doing it for that price. Horrible. Hopefully Jason is the owner, and can make decisions about what they will and will not do. If so, maybe he should discuss pricing with his employees, so that customers aren't quoted a price that's incorrect. When my husband told him he could buy a new unit for that price, Jason told him to go ahead, it's gonna run you out about $4k. Which is BS. If you want prompt, courteous, actual customer service, choose someone else. These guys are not professionals. Not by a long shot.

Brooke Greenky

4 years ago

Absolutely wonderful service! We had an after hours issue and they came promptly and did a great job. They were very easy to schedule and our tech Andy was excellent. He was extremely thorough, nice, and explained the problem and how he would fix it. Highly recommend using this company and am already scheduled to use them again for a separate issue!

Lynn Halfmann

11 months ago

Quick Diagnostic and repair. Trustworthy, ended up charging me less than initial bid as repair wasn’t as extensive as originally presumed. Respectful and went above and beyond to help.

Lane Bates

a year ago

I have multiple apartments and use Golden West quite often. Anthony was on time, explained the services to be performed, communicated with both sets of tenants, performed the services and called me back to explain what they had done and made recommendations for future maintenance. The price is fair and the service was excellent. I will definitely use Golden West again!

Freddy Bigney

4 years ago

Brendan did a great job! I was having a problem with an AC unit that was kicking on seemingly at random. Brendan very quickly was able to identify that a tech from a different company had mixed up some wires and fixed it immediately. He was extremely professional and friendly throughout the visit and only charged me the trip fee because it was such a simple repair (for him-I never would have figured that out!). I've only used Golden West a couple times so far, but all interactions with them have been wonderful and I plan on continuing to call them for any HVAC issues I have in the future.

Elizabeth Burg

3 years ago

Branden explained the options available. He was transparent about the varying costs. And, he was extremely patient with us as we tried to decide what was best for our scenario. Once we decided, Branden was crazy efficient. Thank you for helping keep our home cool!EDIT: Brendan recently came and updated our services. He installed a new AC unit working with our current forced air furnace and old wiring. We deeply appreciated his commitment to doing the job well and getting it done in one day. It was not an easy project, and he was wonderful. Thank you!

Rachael Copeland

2 years ago

We have been using Golden West for a few years for HVAC and started using them recently for plumbing as well. We have been consistently satisfied with the service. We have had Ben for plumbing work and Jesse for HVAC and both are efficient, thorough and go above and beyond to ensure any problems are resolved and they’ve provided recommendations to keep systems running well and to prevent future issues. The technicians are always on time and easy to reach. I recommend Golden West for an honest, reliable and reasonably priced HVAC/plumbing provider.

Melissa English

2 years ago

Highly recommend! Phone was answered by a person early in the morning and a technician was on his way shortly thereafter. Anthony was knowledgeable, friendly and great at explaining what was happening and giving me options. His work is neat and, best of all, I have heat again! (3 other companies didn't respond to my messages at all!)

Sharon Ki

4 years ago

This was our third time using Golden West. We have rental units and a personal home. Chris and Gabe did a fantastic job each time they came out. We have had repair work done and new heaters and AC units installed. Chris was very encouraging and thorough. He was very knowledgeable and helped us resolve our problems quickly and easily. Thanks Chris for such an awesome job! Will request Chris and Gabe for any future work we may need!!!

Jim Veraldi

10 months ago

Manny & Max were very professional. They were thorough in explaining what their maintenance entailed and how we can keep the AC running well. We appreciated them mentioning how we should keep the whole house Fan running to equalize the temp upstairs and down. They cleaned things up well and did the AC check in a timely manner thanks for doing a great job!!thanks again for a job well done

Sasha Mintz

3 years ago

We have been using Golden West for about four years now for all of our plumbing, heating, and cooling repairs. We’ve had several different technicians over the years and they have all been respectful and knowledgeable. Today, we needed our garbage disposal and two faucets replaced, and Anthony did a tremendous job. He walked us through the costs, was respectful of our home, and finished in just a few short hours. We will continue using Golden West for years to come.

Sandra Bierman

2 years ago

We really appreciated the prompt response when our furnace stopped working. Brendan was very friendly, helpful and knowledgeable and went above and beyond to help us get our furnace and thermostat working again. We will definitely recommend Golden West to anyone needing these types of repairs!

Linsey Ezell

4 years ago

Zach and Sarah with Golden west plumbing were great! I called with a plumbing issue and within about 30-40 minutes our technician Zach was at our door (after hours too). Zach was courteous and very nice. Helped us out very quickly, and showed us some important pointers so we don’t have the same issue in the future! I would recommend Golden West Plumbing to family & friends, and will use them if needed in the future. Thank you Zach!

Matthew Mimnall

10 years ago

Fantastic service and quality. I asked them to install a new furnace, water heater, and boiler. They delivered on every aspect. The project was completed on time. All details were explained. Could not of been happier with the job that was done. I will continue to utilize the services of this company and would recommend them to anyone needing plumbing or heating services.After doing a great job on the furnace and boiler I asked Golden West to come back and install a new toilet and kitchen sink. They were there the next day and everything was installed quickly and properly. Additionally, I asked them to look at all of the drain lines. During inspection they noticed a major crack in one of our main drain lines. After consulting with them, we decided the best course of action would be to replace the entire drain system in the house. They gave us a great price and the work was top notch. Our experience with this company has been excellent. They were prompt, professional, and took pride in the quality of their work.During the

Llama

2 years ago

I called and they was professional. They got a plumber out to me in the morning. Will was professional, friendly and did a good job. The only down side was I did not get to pick if I wanted to pay extra for a warranty and that the price was slightly over $100.00 more than competitors. So that was the down side. But if you dont mind overpaying I would go with these guys.

Charles Dunlap

6 months ago

Gilberto was awesome and I always use Golden west. Very quality work

Paola Miranda

3 years ago

Brendan was friendly, very professional, helpful and experienced. My team enjoyed having him in our studio. Golden West provided us with a great technician and after years of trying to find a company that would set us up on a maintenance schedule, they were also able to help us with that. We’re excited to have found them!

Julie Loosbrock

a year ago

Jason was awesome! We had a gas leak in the control valve of our boiler and he went above an beyond to help us fix the issues so we were not without hot water. We will definitely use Golden West again for any future needs.

Elizabeth Thoele

7 years ago

Anthony with Golden West Plumbing was awesome! The services provided saved a potentially huge plumbing problem in our new home. They were quick, responsive, and very knowledgeable. Anthony explained everything to me in a way that I could understand and truly made me feel comfortable with the services Golden West Plumbing provided. I highly recommended their company for plumbing services.

Ellen Ivy

4 years ago

When the pilot light of our old furnace went out, I first called another company who came out after hours and charged us a hefty fee. That company also quoted an inspection and repairs that would cost a significant amount. When the pilot light went out again several hours later, I called Golden West instead. Anthony was available that afternoon. For a reasonable fee, he took care of the pilot light and gave me an assessment of needed repairs. He candidly explained that the repairs may/may not work on the 30 year old furnace and that we should plan on replacement soon. Hours later, the pilot light was out again! With winter storms predicted in the next several days, we made the immediate decision to go ahead with the much-needed replacement. Anthony was available that afternoon and worked late on a Friday night to get the new furnace running before we went to bed. He was back the next day - a Saturday - to finish some work. Through the whole process, Anthony was friendly, polite, hard-working and informative. We are very pleased with the work provided by Golden West!

Angie B

11 months ago

Verify everything this company tells you. I was over quoted for a job that wouldn't have fixed my AC problem. Found out out that it was a completely different issue that I was told. What happened to honesty and integrity 😕

Jesse Fenner

2 years ago

Tony and his partner fixed a leak situation on our washer set up. They made a complicated job seem easy and were in and out in no time. I can't recommend Golden West enough. Always super professional and very effective. Pro Tip get the VIP membership it pays for itself quickly.

Danny Adams

a year ago

We call for service and willing to wait until the next day. The time was frame was set and got a call letting us know that we were 2nd in the tech call order. We keep on pushing out time back to where the tec will try to fit us in before he goes home. This wasn't very good customer service so we had to get another company that came with a few hours of our call!

Katie Mendel

8 months ago

Anthony and Josh installed a 240 outlet in our garage and did a great job. They also assembled and installed a very complicated chandelier. They took great care in making sure it was done well.

Cliff House Lodge FOH

3 years ago

I called Golden West to request service on one 50 gal. water heater, and one tank-less water heater due to various issues. Golden West dispatched Chris to assess these issues. Chris was professional, knowledgeable, and an all around good guy! He quickly assessed the issues, and provided us with the options we needed to fix the issues at hand. We made well educated choices thanks to Chris, and the job was done the same day! Golden West is a great company, that we here at the Cliff House Lodge will continue to use.

Tara M.

3 years ago

As new homeowners, my fiancé and I were terrified when we started having furnace issues when the temperature dropped for the first time this winter. In hindsight we had nothing to fear. Golden West took care of our concerns as soon as possible and charged us a reasonable rate.I had the good fortune of working with Carlos. Carlos was kind, considerate of my home, pets and belongings, and kept me laughing the whole time! He was willing to teach me about my new home and was respectful while doing so.Now here is the embarrassing part: after his departure, I went to my patio and locked myself out of my house! This man, a stranger to me only 45 minutes prior, came all the way back to my house to save me from my dismal and very cold fate!It can feel intimidating welcoming an expert into your home to advise you on something you don’t know much about. It can feel scary to trust the integrity of a company you have never used. I can confidently say Carlos and Golden West have made customers for life with their warmth, urgency and efficiency.Thank you!

Neil McDougall

2 years ago

Just used Golden West to service the HVAC at my rental condo in Denver. Andy was on time, the office coordinator worked with my tenant and Andy took the time to explain everything to me over the phone. Great service especially considering I am out of state. Awesome job

Charles Westerman

3 years ago

I had Carlos come to my house last August to give me a quote on a new swamp cooler. Two weeks ago I had him come back and he honored the original quote he gave me, which I appreciated greatly. He and his co-worker came the next morning and by the early afternoon, had it installed and running like a champ. The job they did was efficient, professional, and aesthetically pleasing. Couldn't recommend them more! Great people skills and easy to have around your home.

beccaslavin

9 years ago

Tony (and crew) saved us. We purchased a 1946 home and knew the plumbing was going to be an issue, but we had no idea what was in store for us until we had a leak in the basement just three weeks after closing. I called Golden West Plumbing because their website said 24 Hour Emergency Service and this was an emergency. Tony was at our home in about 2 hours from the phone call (arrived around 3:00PM) and stayed until 11:00PM that night. After walls were opened up to see the full scope of what we were dealing with, Tony was honest and gave us three choices: a temporary fix; a partial fix or a full pipe replacement throughout the house. After seeing the pipes for ourselves, we decided to go with the plan of replacing all pipes in our home with copper. Tony also replaced our water heater (12 years old and needed it) and changed out some shower fixtures that were in need of updating. ALL work was completed in three days. The professionalism shown by Tony exceeded my expectations and I knew we were in good hands. It's been three weeks since the work has been completed and we haven't had any other issues. I have great peace of mind knowing Tony treated our home as if it were his own and the work done was top-notch. Great care was taken and he spent many long hours working hard to get the job done. If/when we need it, we will be using Golden West Plumbing again in the future.

Joe Lovely

a year ago

Had some issues with burst pipes in my basement and some issues with my boiler. Jason was extremely knowledgeable about boiler systems and was more than capable in diagnosing and repairing my unit. He also assisted me in tracking down leaks from burst pipes. Great job.

Jen Story

a year ago

It was very easy to book the services and the fee structure was very clear and listed on the website. The technician, Carlos, was on time, very professional, very knowledgable and explained additional options the company offered but didn't pressure me into feeling I needed to spend more at the moment. I would say they do have a membership program that sounds very interesting given we are headed in to the cold months.

Stephanie Jordan

3 years ago

Carlos was such a kind and genuine tech! He knew his craft very well and was extremely professional. Him and his team went above and beyond to make sure I was taken care of. Excellent customer service and I will ABSOLUTELY be using and recommending golden west to everyone!

Andrew McKown

2 years ago

Golden West was very polite and kept us informed during the entire service. Their technician was professional and knowledgable. He was up front but not pushy about all the work that needed to happen to help us avoid unknown issues during the repair of our boiler.

Lauren Loftus

5 years ago

Golden West was by far the best vendor we have dealt since purchasing our home. As a first time home buyer, seeking out vendors can be overwhelming and intimidating. Golden West Plumbing is none of that. After being shot down by two other companies who supposedly had technicians on call 24/7...we called Golden West Plumbing. I'm mad I even wasted my time with those other calls. From the very first interaction, the receptionist was kind and patient with me and my lack of technical terminology as I tried to explain the problem. She quickly booked me in and told me she was able to get someone out there not only that day, but within 3 hours. She originally gave me a 1-3 pm time frame....they called and said they were on their way within an hour of my original call! Amazing service points already! Then when Chris V and Gabe W showed up, the great service continued. Both gentlemen were kind, confident, helpful, and very informative. They detailed out the whole project, gave us 5 different options to choose from, explained each of them in depth, and then gave us privacy to make a choice. From then, they immediately got started, quickly, quietly, and professionally fixing our furnace. They even did multiple test runs, helped us hook it back up to our wireless thermostat, and sized our machine for the appropriate filter. They answered all of our questions, never making us feel stupid for asking. They finished up, picked up, and even dusted behind themselves before they left. Again, Chris V and Gabe W did excellent work in-house, and the front office who helped us out with scheduling were all awesome. I would without a doubt use and recommend Golden West Plumbing in the future. Thank you!!

Rebecca Morgenegg

2 years ago

Anthony came and gave us a thorough estimation of plumbing work that needed to be done on 140-year-old home. He was untying he was professional in appearance and conversation and he took the time to answer our questions. I am very impressed with him and I will definitely use him again

david ball

2 years ago

Andy is very knowledgable with boiler systems and takes the time to explain to us what he found was the problem. We also liked the fact that he tested and insured the heating system was working properly and checked the gauges before he left to double check everything was OK. Andy did a good job thinking through our boiler issue and had a great attitude towards his work. Thank you Andy for all your help getting us fixed up quickly and completely.

Jim Hall

2 years ago

Chris was amazing! On time, so kind, explained the job on our furnace so we could understand. He also came last summer and worked on our swamp cooler. So polite. He is an asset to your company. Thanks again Chris. We are so nice and warm today! Our birds thank you too. L and J Hall

Amelia Dery

2 years ago

Zach and Fabian worked long hours to make sure all our galvanized pipes were removed. Zach was very thorough at explaining everything throughout the process, and they both went above and beyond to make sure everything was done right.Will also repaired our toilet. He was fast, explained everything before and after the service and cleaned up after. He was a pleasure and golden west has been great time and time again!

Sylvia Merich

6 years ago

Amazing! Chris, Pablo, & Alan were beyond great! We had gone through 9 other estimates from various companies and Golden West PH was the most knowledgeable and the most comfortable for us! They were able to install our swamp cooler on our home and duct to all of the rooms and did it with such ease and expertise! Very polite, accommodating and cleaned up after everything. Looking forward to working with them in the future on a furnace!

Jackson

2 years ago

Brendan did a fantastic job. Explained everything that was going on with the furnace and didn’t try to push anything that wasn’t critical. Got the furnace running on a cold day within 3 hours of making the call to golden west! Will certainly use this company when the time for a new system comes! Would recommend to anyone.

Shelly OHayre

5 years ago

I needed my furnace looked at and I simply went on line. One of the very first names I came across was Golden West. I was impressed with all of the positive reviews that were made and it was a done deal!The tech that came out was Carlos. He was on time, extremely professional and very helpful. He explained each step he was taking to ensure that I understood what needed to be done to my furnace.I will recommend Golden West to everyone!

Xavier Thierry

2 years ago

Josh is awesome. He will take time with you and explain everything. He came out twice to fix a waterline to our fridge and every step of the process was just wonderful. Highly recommend and we will be calling again for any future needs.

Deborah Scherger

4 years ago

Previously we’ve used Golden West for plumbing and they provided excellent service. We needed a furnace checked and called on Tuesday. Gabe came Wednesday, checked the furnace, found an issue and fixed it. We appreciated his good customer service and professionalism. He spoke with my husband, reviewed the issue, gave the alternatives (it could be fixed immediately but should last the season if needed), answered all questions and called back to give further information requested. The interaction was positive and we had the needed information to make a decision. Excellent work Gabe! Thank you.

Monty Block

4 months ago

Carlos was knowledgeable, quick and friendly. Golden West is good professional company that has helped me more than once out of home repair trouble.

Michelle Rodriguez

3 years ago

Jose and Fabian came out to provide me with a visual inspection of sewer line. They were Awesome! They were on time, quick and efficient. Jose explained everything very thoroughly and was completely fair and honest with his findings and necessary recommendations!! I will definitely contact Golden West again for any future needs!!

Alex Rapp

7 years ago

I was a first time customer of Golden West for my recent A/C service. I had already had a poor experience with another vendor who left me hanging & reached out to Golden West as a referral from my real estate agent. Golden West made the inspection & repair of my A/C unit seamless. I called just after mid-day & they were willing to send someone out the same day. Tony was my technician. He was kind, courteous, & very knowledgeable. He explained everything to me & presented me with a number of options. He even fielded a phone call from my wife prior to leaving, which was well into his evening. Tony returned the next day with my replacement part & left me feeling very confident with my repair. I will definitely recommend Golden West to my friends & continue to use them moving forward.

Heidi Hafner

2 years ago

Upon finding our drain backed up on Halloween evening, we contacted Golden West Plumbing because of their high reviews. They answered immediately, scheduled our service for that evening, and followed up before our plumbing technician, Will, arrived. He was early, was COVID protected, and identified and fixed our clogged drain...all for a reasonable price for an emergency. We are grateful, highly recommend, and will use them again for our next need!

Paul Spenard

a year ago

Professional and prompt. Rico's crew dug up the old rotten drain under the basement floor that had collapsed, hauled away all the affected soil, replaced with new pipe and fill and concrete. Protected stairs, carpet, and adjoining areas. Cleaned up in a good manner, including outside. Started and finished in one day!

Charlie Corrigan

3 years ago

Our go to company for the last couple years to service our swamp cooler. Always on time, do good work, never usually have to wait more than a couple days at most for non-emergency appointments. They're not the most expensive company we've used, but they're definitely the most reliable and professional. Thanks for keeping our old swamp cooler running, Andy!

Dustin Meyer

3 years ago

Chris was awesome and did a very thorough and efficient job. He diagnosed the problem in no time and his quote to repair our furnace was over $2k less than another company. We were very impressed with him and the company!

Dan Koken

2 years ago

Sky from Golden West came out to help us with an urgent sewage smell issue in our baby’s room. We called in the evening and he came first thing the next morning. Fixed the issue quickly and helped out with a few other plumbing problems while he was here. Honest, courteous, efficient, careful with Covid precautions, and very fair pricing. Best plumbing experience we have ever had. Highly recommend them and Sky in particular.

james neal

5 years ago

This company is worth its weight in gold with customer service they provide! I will be recommending them to everyone I know. They stayed on the job site until the whole job was done, and done correctly. My service pro, Anthony G., was more than knowledgeable and more than willing to put in the time to make sure my boiler unit was serviced correctly. He is a great employee and knows what he’s doing. Great company and great people.

Virginia Kelly

2 years ago

Anthony was friendly and informative throughout the process. I'd asked for quotes and a new gas line to be installed. He delivered both in a timely manner and his professionalism allowed me to handle other tasks while he was working. Golden West has a new customer!

Carolyn Lohr

7 months ago

Carlos was kind, courteous, and went the extra mile to explain the problems with my heating system. He offered multiple solutions and even reviewed my original invoice and warranty with me to be sure I was making the most informed decision.

Brian Lutz

5 months ago

Carlos was very knowledgeable and quickly diagnosed our issue. He thoroughly performed maintenance and our unit is working better than ever!

Jeremiah Holland

7 years ago

I called Golden West Plumbing at 10:30am, and by 11:45am, Chris was at my door. Very courteous and professional. I had to get a gas pipe capped off, and he explained to me what all my options were and what they would run, price wise. Not only did he know his stuff, but he was really nice too! My fiancee and I are thrilled with our experience with Golden West Plumbing and will trust Chris again with my next home repair crisis.

Matthew Neam

a year ago

Lamar was absolutely fantastic. His communication was great , he was very professional and completed the work very quickly for us in a time-sensitive situation. I would highly recommend Lamar and Golden West to anyone. Thank you!

Katharine Lindauer

2 years ago

Golden West got us seen within 72 hours and Brendan showed up right on time at the beginning of our window. Super professional and thoughtful in his approach. Made sure he knew exactly what was wrong before recommending a fix. Would definitely use them again!

Zan Puig

7 months ago

Chris was kind, professional, and EARLY! He fixed the furnace and was friends with my dog within 30 minutes. 10/10!

James Scott

7 years ago

Our furnace was out at 5AM, and Chris was here at 830. He quickly found the problem, gave us our pricing options, and had it fixed before 11AM. He also did a great deal to make it affordable- found ways to discount nearly $300, and he honored a warranty. The work could have exceeded $2000, but he came in just over $1000. He was clean, friendly, and efficient. I would absolutely call Golden West again, and I would hope that Chris would return.

Jordan Levine

4 years ago

I came home on a cold night in February to find out that my furnace wasn’t working. It was 5:30 at night, so I had to call a company who was open after hours. I looked at the reviews and saw that Golden West had great reviews. Well, they exceeded my expectations. It started with Sarah, who answered the phone. So friendly and helpful. Then within an hour Carlos came to the door. He was amazing. He diagnosed the problem quickly and explained everything so I could understand what was going on. It was a simple problem and a lot of companies would try to tell you more is wrong than there really was. Not Carlos. I will use Golden West again if needed and I will definitely ask for Carlos.Thank you for everything!

Kelly Kay

3 years ago

Brendan has been an excellent technician to work with over the past few weeks while my heating issue has been taken care of. I've used multiple companies and Golden West was by far the most helpful and responsive. Brendan put in a lot of work and I am very impressed with his professionalism.

Carol Braman

2 years ago

The technician was very nice, professional and courteous! We had the motor on the blower that pushes hot and cold air through the vents quit. Of course it was a holiday but Golden West offers 24/7 service and we managed to grab a slot! It did cost more but we faced several days in a motel so we felt it was worth it.

Emma Wood

11 months ago

They came within 90 minutes of me calling on a Sunday, were communicative, extremely professional, & fixed the issue within 20 minutes. Great prices & absolutely will use again!

Paul Bucci

a year ago

Chris and Fabian installed a new water heater for me. They were on time, professional, clean, efficient and performed top-notch work. They were also really friendly and personable. Would highly recommend.

Sami Jo Lien

2 years ago

Honest, reliable, hard-working. We were surprised with the news we had to replace our entire sewer mainline. The Golden West Team knocked out the project in ONE DAY, and even came back to clean up the next day. I would definitely recommend them to anyone in the Denver and surrounding areas who needs support with their plumbing needs.

James Walsh

4 years ago

Anthony did an awesome job at fixing our plumbing issues. He quickly diagnosed our problem and then went to home depot to buy the parts needed because they weren't stocked on his truck. Once back he finished the repair and our water pressure returned to normal and the best it has been in a couple years. highly recommended.

Daniel Crespin (Mordalo)

2 years ago

Our commercial rooftop AC unit stopped working during Labor Day weekend and these guys were here within an hour! They found the problem and fixed it within an hour. They saved our bacon! I'm grateful for their speed and efficiency. The price was a lot better than I was expecting.

Tyler Gassman

a year ago

Pricing seems a bit predatory. Two hours of work and a 6 inch section of pipe behind my exterior spigot should not cost $800. It seems like they might be relying on folks who don't have time to shop around and balk at the idea of cost comparing after seeing the sunk cost they've already paid to have the job estimated. Maybe I'm wrong, and plumbers actually do charge $400/hour.. If so, I've chosen the wrong profession. They also didn't repair the wall that they cut out, which I was disappointed to learn because, after hearing the price, I had assumed this was a full service job. I recommend shopping around and seeing if you can get an estimate first.On the positive side, my tech was excellent. Very kind and professional, and got the main job done without issue.

Sharon Duffy

3 years ago

After having renovations done to my bathroom, the heating system stopped working. We have a boiler which needed to be purged and re-piped. Anthony came and assessed what needed to be done and gave me several options as to what he could do for us. We decided to go with his recommendation. He did an excellent job and the re-piping he did in the boiler was beautiful! Now we have heat! The price was on the high side, but considering the work he did, it made sense. Thank you Anthony for a job well done and especially your helpfulness and professionalism!

Tina Sandoval Schock

3 years ago

My old inefficient furnace finally blew a motor and Chris came out the next morning. Golden West met all my expectations with how the whole thing went down. I was presented with several options but didn't want to dump a lot of money into an old furnace that struggle to heat my 800 sq ft home so I went with a moderately priced unit and was very happy with how fast it happened. Same Day. They were done by about 5pm with the install. They even replaced an arm off the main trunk over to my son's room because it had been repaired DIY-style by so many previous home owners.They sealed everything up and helped to get my Nest thermostat installed correctly and set up. Gave me tips on how to keep the machine running the best through winter, like cycling the warm air upstairs with the blower on. They also brought my exhaust up to code and scheduled the inspection around my schedule. I am a very happy customer and will use them moving forward for my properties.My dog was even thrilled with Chris.

Heidi Thomas

a year ago

When it comes to needing these kinds of services, I have learned the hard way that you get what you pay for. Golden West isn't the cheapest, but the work is done right, the first time, and as quickly as possible. The people are professional and friendly..a rare combination!Specifically, our experience with Golden West also includes their genuine concern for leaving our home as clean and undisturbed-looking as possible. They went the extra mile with my 90 and 92-yr old parents; caring and considerate of their confusion through every step of the process. ANY question was answered thoroughly and in a friendly way. Our project had to be done on a day that hit 100 degrees, and there wasn't a complaint, not a hesitation, no sign that the hand-digging they did to preserve a garden was anything other than what they love to do.We cannot recommend Ben Pitcher and his crew highly enough.

Koan Goedman

2 years ago

It was a massive job, but so glad I chose a Golden West — and for getting Jose assigned to the job. Honestly, however much he and his crew get paid, it should be 5x more. What started off as a strange kitchen sink issue (my amateur diagnosis) became a long overdue 100 year old house Plumbing fix. Jose & crew redid all the plumbing in my house, as well as new drains to the Denver City main in 3 super long days. It was an invasive job (diggers, core drills, concrete removal, etc), but they were diligent about doing the work right, doing it fast, and communicating thoroughly with us. I’ve now used Golden West for my business and my house, and couldn’t be happier I picked them many years ago!

Avery Johnson

7 years ago

I have had nothing but great experiences with the work and services of Golden West. It started with fixing a busted water faucet at my house - the repair was excellent and the cost was reasonable. The owner was so professional and kind that I ended up using his company again and again. I've had them replace two furnaces at my rental and replace a main sewage line. I'm happy with all their past work and I can trust that they will give me a fair price for the work- that's really important to me. I also know that the work will be done right and with courtesy and professionalism.

Jesse Walters

3 years ago

Our second experience with Golden West (Brendan Franklin in particular) and we are beyond pleased!!! When our CO detector went off only a week after getting a new hot water heater, Brendan came over immediately and helped us trouble shoot the problem. Brendan is extremely friendly, knowledgeable, and thorough. We are very grateful for his expertise and willingness to take time away from his family on a Saturday!

Jessica Rossman

2 years ago

Woke up to a freezing house on the Sunday before Thanksgiving and realized our heater was not working properly. Given it was about to be a very cold night I was worried I wouldn’t be able to find someone on the weekend.Sara answered my call right away and was super quick to get a repair tech scheduled to the house. She estimated he would be by between 1-3 and he arrived promptly at 12:50 ish. Sara also called when he was 15 minutes out to let us know. When Brendan arrive he actually offered to bring the packages that were on my doorstep in. He checked the thermostat then headed up to the attic which is only accessible by a ladder outside the house. He found the issue right away (clogged filter) and we were able to make the change in roughly 3 minutes. All in all - super responsive, very nice and efficient. Will definitely call them again if we need help!

Patrick D

a year ago

Always great service and a premium outcome with golden west! Ben was knowledgeable professional and took the time to make sure I not only understood the problem with our sewer line but also to clearly explain all the options for repair and then walked me though the outcome. Highly recommend golden west

Michael Rees

2 years ago

Sky was great, providing excellent service. He was very friendly, explained what he needed to do, gave tips to prevent the problem from occurring, gave us a good price for the work, and told some good stories! It took him about an hour to fix our clogged kitchen sink and clean everything up. The sink is now working better than ever. (I may have gotten his name wrong... I thought he said his name was Kyle, but the email said Sky.)

Damian Higham

a year ago

Friendly technicians, decent value, prompt service with good customer service and communication. Anthony Garcia was very conscientious while communicating the risks associated with an unclear diagnosis and the options available. His judgement was spot on and his recommendation led to the correct, least expensive repair for the problem. Highly recommended!

Robert lesser

7 years ago

The BBB doesn't have a rating for The excellence that Golden West provides!! From the person who answered out emergent call to the heating and air conditioning service people who arrived. I am not one who usually offers feed back unless I receive usually horrible service. Well that's how extraordinarily good their service is. The furnace repair person who came to replace the furnace was professional, cleanly dress and very personable. Around mid day he informed us that he was going to take a short lunch break. My thoughts were Oh No he is going to disappear for hours. 15 minutes later he return ready to finish the job. On completion of the furnace install he cleaned up better than my wife's expectations! Trust me that's a high level clean!! Thank you Golden West a company who should be the upper most measure for excellent service.

Grant Gunter

4 years ago

I have used Golden West since I bought my house over four years ago and they are great. I have always been able to get a prompt appointment and Carlos has been the tech every time. Super nice guy, very professional and not the kind of tech that tries to upcharge and find stuff that does not need fixing. Can't say enough nice things about him and Golden West. Would definitely recommend using them.

Ryan Cook

2 years ago

Andy was professional, intelligent, and the perfect guy with great ideas for my boiler system. I bid out 7 different companies (most of whom just sent their most “tenured sales guy” but Andy played sales and then installed my equipment. Andy was terrific which makes me feel Golden West is a quality and reliable company. If you are bidding out anything HVAC or plumbing, seriously make sure you put Golden West on that list.

Irfan Khan

a year ago

After some poor experiences with other companies, I came across Golden West and Carlos came out today to repair our swamp cooler. Carlos was very professional and answered my questions. I'll be using his services again in the fall.

Michael Alessi

a year ago

Rico was very knowledgeable, really great guy and gave me all the advice and info about the winterizing the sprinkler system we have and helped me get it all in order. I'd recommend Golden West to anyone. Couldn't have been easier. 👍

Richard Aries

3 years ago

Lead senior tech Anthony Garcia is that rare combination of courtesy and competency that one hopes to find during a service visit. He did a thorough inspection of our furnace and water heater, found the source of a gas leak and had the equipment to fix it and upgrade both our systems without delay. All along the way, he clearly and simply described the problem and the solution, offering us different options. He also took time to answer our questions, and even explored other issues we raised unrelated to the task at hand. Super friendly guy, and a very positive experience.

Stefanie Sheng

a year ago

Josh was very nice and personable. He was very knowledgeable and explained the repair throughly. Would definitely recommend Josh for any plumbing repairs.

Chaim S

3 years ago

Answered promptly, even late at night, and came out first thing the next morning! Plumber knew what he was doing, was on point, and gave me easy-to-understand pricing options. The work itself was also perfect!I gave four stars instead of five because I think the after-hours upcharge of $90 above the standard service fee is a bit excessive, and even if you pay for their annual membership that only takes off about a third of that. I was also surprised at how expensive a labor-only repair was. The work was great, but the cost leaves a bit to be desired.

Michael Assante

a year ago

Carlos came to troubleshoot why my evaporative cooler system was not working. Communicated clearly and thoroughly and diagnosed and fixed the problem. Would recommend highly!

Erin McCarley

4 years ago

Golden West was super responsive and got someone out here within a couple hours of my call. Andy did a great job with my boiler. He was friendly, fast, thorough, and answered all of my many questions. I would definitely use Golden West again!

Kari Sanders

5 years ago

We came home from vacation to find a backed up drain that kept us from doing laundry. Golden West was able to send Phillip out to our house within 2 hours. The service was reasonably priced - especially since it was late on a Saturday (we went with their standard pricing). Phillip did a great job, worked quickly, and was so neat! He brought his own carpet to protect the area from splatter and wore shoe covers. I didn't have any extra cleanup to do!

Jordan Callahan

5 years ago

Phillip is excellent! He answered all of my questions and explained/showed me all the work that was done. He is very knowledgeable and honest. I highly recommend Phillip and Golden West Plumbing and Heating to everyone! As a new homeowner with very little knowledge about plumbing, this company has absolutely taken care of me without being pushy and have taken the time to walk me through everything I need to know. Again, I highly recommend working with Phillip!

Bob Myers

6 years ago

I was very happy to have found Golden West after 3 different plumbing companies were unable to fix my problem and 2 more never showed. It was a great experience from the start. Nicole in the office was friendly and had great communication between the plumbers and I. Golden West was able to make it out to my condo same day for an emergency. The plumber Rico was highly skilled and he jumped right in and completed the job effectively and efficiently. Our entire condo building was impressed by Golden West's service and Rico's knowledge and expertise. Golden West will be our first call if the building ever needs any plumbing services in the future.

Jared Parker

3 years ago

I contacted Golden West because our HVAC system was malfunctioning. Despite being in the middle of summer, when I'm sure they're busy, they came out to my house the same day I called, fixed what turned out to be my blower motor in my furnace, and did it in less than a few hours. Carlos, the technician, showed up an hour early, was incredibly polite, and made the whole process enjoyable. I would highly recommend Golden West and Carlos to anyone looking for similar work.

N.K. R

4 years ago

Really appreciated Golden West for answering their phone when others didn't. Jose was the technician sent over. He was courteous, professional, thorough with his work and patient with all of our questions. He provided us an honest assessment of our home and things to consider fixing in the future and why. Never pushy. Hopefully I won't have to call them again soon, but I have trust that they'll be the right people to call.

ta

a year ago

Lamar was great! He explained the overall process of what would be involved in the replacement and installation of the furnace and the air conditioning unit. Lamar emphasized the need to contact Golden West in the spring to get the a.c.running. Lamar went above all expectations in the removal of and installation of the air conditioner, including dealing with an unknown wasp hive!Manny installed the furnace, as he and Lamar worked exceptionally well together in dividing tasks. Their efficiency, including the third person (I apologize for not catching his name), allowed them to complete the job in one day! Manny was very helpful in showing me the specifics on the running and upkeep of the furnace and thermostat.I will ask for Lamar in the spring to do the air conditioner and any other time that I am in need of any HVAC services. Thank you!!

DR. TAMI TAYLOR

6 years ago

When my pipes backed up in the bathroom, my boyfriend suggested that I call Golden West. It was a great recommendation! They sent Anthony Linares to solve the problem. Anthony was very polite, respectful, and knowledgeable. To start, Anthony had to find the clean out in my snow covered yard. He never complained and set right to work looking for it. He spent a good amount of time trying to recreate the back up and couldn't. He even asked to check the crawl space to make sure the pipes didn't find another way to drain. Yikes! No luck. Try as he might, the clog seemed to have resolved itself. I ended up just paying for a $36 service call. Whew! He could have run his machine through the line and charged me a lot more. Rather he showed great integrity and said he felt like that was not the best plan. I was very impressed.When you need a repair, you never really know if you are paying for more than you really needed. I was expecting an expensive fix and ended up with just a service call. I feel like that rarely happens. He could have easily told me that he needed to do more and he didn't.I would absolutely recommend Golden West and Anthony when your pipes act up. I am confident that you too will be pleased with the service you receive. Thanks Anthony!Golden West, I appreciate the service you provided today. I was told that you offer an gift card for writing a review. I would like you to give mine to Anthony. He deserves it as he represented your company well today and earned you another customer.

Matthew Brewer

3 years ago

Anthony was amazing! He was polite, professional, and patient with our questions. We would request him in the future if we need electrician services!Rick was great. Came on a Saturday and was very professional. We appreciated his knowledge and honesty.

Christopher McClure

3 years ago

Called early in the morning after the furnace stopped working overnight. They were able to send someone out that morning - Anthony was on time, identified and communicated what the issue was and the solutions/timing for getting replacement parts and completed the work on time. Super nice guy, great work and much appreciated!Update - Unfortunately this year our furnace was having some issues and after the inspection it was determined we needed a whole replacement (it was almost 20 years old so not a big surprise) In hindsight I wish the issues would have been discovered or presented themselves last year... regardless we had Anthony L this year helping us out and he was great. We had a new furnace the next business day and he spent some extra time on the inspection day getting the temp and settings dialed in to our preferences. Obviously having to replace the furnace was a bummer, but we had a great experience overall.

Jason logan

2 months ago

On time and punctual. Very professional and helpful in trouble shooting our problems

Chris O'Neill

8 months ago

Manny was excellent, explained what needed to be worked on he is very personable and professional. For sure will go through Golden West for any maintenance needed

Kenneth Sittman

3 years ago

Carlos Luna was very professional, friendly, and knowledgeable. He did a great job of repairing by unit while at the same time increasing my understanding of the issue and the system as a whole. Carlos was able to ease my concerns during what could be a stressful time by giving informed options. I would fully recommend Carlos and Golden West going forward. I will be using them for my HVAC and plumbing needs going forward.

Rochelle DeMills

2 years ago

Anthony was very knowledgeable and answered all of our questions which assisted in making a decision on what evaporated cooler to purchase and install. His professionalism and knowledge about each product gave us reassurance that we should go with Golden West. We are pleased with the service and unit we purchased.

Pamela Jakobson

11 months ago

Carlos and his assistant, Luis , were very professional and courteous. Absolutely admire their hard work and sense of pride in it . Would recommend them 200%!

Kevin Thomas

4 years ago

I contracted Golden West to replace my sewer mainline, as well as fix an existing drain issue from my kitchen disposal and dishwasher. I had done quite a bit of research on companies in the area, and I am thrilled I ended up going with Golden West. Rick was extremely professional, transparent, and communicative throughout the process. He oversaw the job throughout its entirety, and has followed-up several times. Alex, Felix, Gerardo, and Rick navigated the complex job and got it done in a timely manner. I highly recommend this company.

Danielle Nelson

4 months ago

Wonderful! We called on a Sunday because our furnace stopped working in below freezing temperatures and with a newborn baby at home. Bill was able to find an available technician to help us out. Brendan was so nice, knowledgeable, and efficient. He went above and beyond by taking a look at our water heaters. We will definitely be using this business for all our future needs!

Shawn Sullivan

5 years ago

Rico was pleasant, timely, and honest. We had a surprise fix needed after discovering a leak in our crawlspace and Rico was there the same day to help us out with a clean up crew and came back the very next day(a Saturday) to repair our sump pump. The work done looks amazing and we went from disaster to fully functional in two days time thanks to Rico and the Golden West team. Can’t say enough great things about our experience!

Andrew Podore

2 years ago

Used them a year ago, service was great. This year I had the AC go out again. I've been without AC for 3 weeks. The soonest they could schedule me was 3 weeks out. I agreed to wait because I thought they were good. Yesterday I called to confirm my appointment for today. Today i got a call 1 hour into my service window saying they had to cancel and couldn't fit me in for another week. Don't take the appointment if you can't do the work!

Diane Scanzaroli

2 years ago

Brandon came out to give me an estimate. He was great! Very knowledgeable, professional and down to earth. He was not pushy at all. I really appreciate the time he spent explainingall the details about the options available to me.

Joce Stern

3 years ago

We called Golden West for a very stressful a/c situation where water was leaking into our utility room. Our tech was Anthony who came out Monday afternoon and tried to fix the problem with the a/c until we realized it was a larger problem than we originally thought. He came back early Wednesday morning for the larger fix and also was nice enough to take a look at my swamp cooler which has been disconnected for the past two years. He made sure to work quickly so I could get to work on time and was very up front about pricing and timing for each thing. Thank you for the great service!

Alexandre Philippe

2 years ago

Brendan is absolutely FANTASTIC!! He's extremely knowledgeable, super friendly, and his work ethics are second to none. Highly recommended! Golden West will be my go-to company from now on for all my HVAC and plumbing needs.

H. H.

4 years ago

Sewer related problems are never fun - especially the costs involved. However my experience working with Golden West Plumbing was excellent - from beginning to end. Jose (the lead) and his team Alex & Felix were timely, courteous, friendly, and kept the job site orderly and clean. Working out & through the details of the job - Jose was an active listener - he always fielded my questions & concerns, he proactively kept me informed on how the job was going, and always interacted with me and executed the job in a professional manner. Jose also made sure everything was left to my satisfaction - returning to the house to ensure the re-lay of the carpet was done to completion when we experienced a minor hiccup with the carpet re-stretching. As a reviewer of this company, I cannot speak to their cost competitiveness. Due to the timeliness of this job - I did not get several quotes as I normally do with house projects. However, regarding the customer service and overall experience - Jose & his team went above and beyond my expectations and that to me is worth a lot.

Shelley D.

7 months ago

Angelo was awesome and very courteous. He explained everything and made sure we new what times they would show up. Very nice and professional. I recommend them to anyone.

Mike Bush

4 years ago

Great experience with Golden West all around. The phone was answered promptly when I called. The rep was polite and friendly and answered all of my questions patiently. Chris VanMeter arrived in the window and I was given a call to confirm. The guys explained the process, gave me an estimate to repair or replace, and got to work. About 30 minutes later my swamp cooler was working and I was educated. Thanks again for the great service.

Katherine Porter

2 years ago

Chris has been wonderful!! He saved us when our AC went out and it was 100 degrees on a Saturday!! They repaired our broken furnace as well. They are honest and trustworthy! We will be using them for all our HVAC needs in the future!

Zain Master

4 years ago

Golden West Plumbing was very responsive and sent out one of the best plumbers I’ve had a chance to engage with, Jose!Jose quickly diagnosed the issue and helped us understand the plan and associated costs. After it was all done, he laid out steps to be more preventative in the future.His service was impeccable and highly appreciated!!

Kevin Connolly

7 years ago

I've had great experiences with Golden West. Most recently, on a Sunday no less, Anthony L. came out to resolve my sink waste water drain issue that arose after I installed a new front apron sink. Not only was there no extra fee for a service call on Sunday, Anthony was kind, polite and did a great job fixing it all up in less than 2 hours. Highly recommended.

Kayla Mathews

2 years ago

Great company with excellent customer service. They came same day, and showed up when they said they would. Allie scheduled the appointment she was kind and professional. Jose was the tech who I sent to the wrong address. I felt awful but he was very nice about it and sped over to the correct address. I would highly recommend this company!

Slobodan Todorovic

5 years ago

I was looking to replace an old furnace at my home and was getting independent bids form different companies. I chose Golden West based on their excellent rating. Cris V. came first to give me an estimate. He was very punctual, knowledgeable and motivated to find best product that would suit our needs. He was very knowledgable about different brands and not insisting on a particular brand like all other contractors. I accepted his offer and he scheduled installation within 24 hours. Chris V. and Gabe W. came on time the following day on time. Furnace and thermostat were installed without glitches while the old furnace was removed. Our home was left in immaculate condition although he and other crew member had to go out and in many times. I would like very much to use this company again since I can trust their competent and professional service.

Colten Coons

2 years ago

Five star service from Golden West! They were quick to book my call, called on the way, and prompt on arrival. Rico was the tech that came to my house, he followed CDC guidelines with PPE, extremely friendly and knowledgeable. It is very clear to me this company knows how to treat customers and how to have excellent employees on staff.

Jodee Faber

4 years ago

We are so grateful we called Golden West when we were having furnace issues! Brendan came out for the initial call and was amazing! He was great at explaining everything to us. He is so knowledgeable and very patient when we asked him a million questions! We ended up needing a new furnace. Brendan and Gabe came out to install it. I seriously cannot say enough good things. There guys are so good at what they do! Again, great communication, keeping us updated and answering our questions. We are SO glad we called them. They have our business going forward for anything HVAC and plumbing related!!

Sanik Bajracharya

4 years ago

Rico and Anthony did a fantastic jobs. They replaced my water heater and furnace respectively. They were very nice, friendly, and professional. I will hire them anytime in future. The company took care of any permits that were required and explained everything I needed to do at my end. Simply loved their work. Somewhat expensive but worth it.

Jeffrey White

2 years ago

Andy did an amazing job. He showed up on-time, and he diagnosed the issue. I would have been lost without him or trying to figure things out on YouTube for hours. I highly recommend Golden West for any plumbing or HVAC needs, and I also want to give Andy his props because he was honest, trustworthy, efficient. I would use this company again for any future issues or preventative maintenance concerns.

Nick Salvadore

5 years ago

We recently had an issue where our hot water heater stopped working. I called Golden West and they sent Brendan out to help. He was very friendly and courteous. Based on the age of the hot water heater, replacing it was the best option, and he helped me understand the options for new hot water heaters, and graciously answered my many questions about each. He got the new hot water heater installed that afternoon and it's been working perfectly since.

John Connor

4 years ago

We had a broken air conditioner. Jason the technician arrived promptly at the beginning of the window after calling us to let us know if his arrival. He was very knowledgeable (I know because I’m an engineer). He communicated all of our options very well. Answered all of my questions thoughtfully and worked diligently on completing the repairs. If you have a broken air conditioner in 100 degree weather as we did, this is the guy you want. The fact they take calls 24/7 is great too.

Brannon Burnley

9 months ago

Called Golden West with a Furnace problem. they had a technician out the same day, and the problem was fixed within 2 hours. Furnace is working perfectly now.

Adam Wheeler

4 years ago

These guys provided excellent service. Anthony and Alec spent the majority of a weekend in our crawlspace, and they were friendly and helpful the entire time. Our tankless water heater needed changing, and they got it done much quicker than we were expecting. Thanks guys, I'll definitely be reaching out to you for future plumbing needs.

Kristin Sager

4 years ago

Great experience all around. Andy was very professional and knowledgeable. He was unable to fix the air conditioning issue due to our buildings restrictions and liability so he did not charge us for the service fee! I will definitely call Golden Plumbing again if needed.

Chante' Christensen

5 years ago

Golden West was very professional in handling our immediate ac issues. They called when they said they would call and they showed up when they said they would. Carlos was our technician who did a wonderful job and got us back up and running within a couple hours. Would highly recommend the company and Carlos to anyone.

janice madsen

4 years ago

I will recommend Golden West again because of Brendan!!
He was professional courteous and very knowledgeable. He was able to fix my furnace and show me how to handle it if it should happen again. He was very thorough and made sure that there were no other problems.

Rachel Renker

6 years ago

Mr. Jose Fries was so wonderful and professional. His explaining of my problem and fixing it was amazing. I would definitely use this company again!
The prices were so reasonable and thank you very much Golden West Plumbing and Heating electrical and air conditioning. I'm one very happy customer.
!

Ceden Becker

7 years ago

Our experience with Golden West Plumbing was very satisfactory. The technician, Anthony Garcia, arrived promptly and was very polite. He also fixed our problem with the least amount of time necessary and left no mess for us to deal with. As I said a very pleasant experience for us.

Matthew Murphy

3 years ago

Had a crew come out for a gas line install for our outdoor grill. Andy and Josh did an awesome job, were able to overcome some unforeseen obstacles, and still completed everything in a timely manner. 2nd time I’ve used Golden West in the past 3 months (prior was for a completely separate issue) and I honestly won’t be calling any other shop in the future.

Marlena M

4 years ago

Have used many plumbers before. Golden west was courteous and understanding on the phone given my situation. I had an appt booked for the next day but the coordinator also knew I was heading to airport right after so she did call the same day I made the appt and given availability was agile to send me someone a day earlier and all worked out.As well Philip was the plumber who was knowledgeable, helpful and neat. Appreciated all the care they took through the house and master bath. He explained the various options but also took care to explain as much detail as I wanted in understanding the fix.Definitely worth building a relationship with this business as they seem helpful and customer oriented.

Alicia Mattson

5 years ago

Philip B. with Golden West Plumbing came over to my house after hours to help fix a leaking water pipe in my ceiling. He did an excellent job in a timely manner. He was very knowledgeable and very eager to help get it fixed. I would definitely call him again with any pipe issues that I may encounter in the future.

Vivienne Naylor

3 years ago

My water heater developed a leak yesterday..... well, that's when we noticed it. Golden West responded very promptly and a nice touch, I got a text from Carlos G. about 20mins before his arrival complete with his photograph. I appreciate this security feature. Everything was taken care of very promptly a with no mess. This is the third time we've needed Golden West's services over the past couple of years and every problem...... from minor leaks to this most recent bigger project.....has received the same excellent attention. I highly recommend this company

Jamie Blackburn

4 years ago

I had Golden West come out to get our swamp cooler ready for summer. Carlos was wonderful, really friendly and professional. He even told us about a potential weak area in our roof that we would never have known about. I will definitely be using them again for swamp cooler and if we need furnace or plumbing work done. Highly recommended

A Adelaide

a year ago

Furance went out and needed someone ASAP. The receptionist, Allie was very friendly and helpful and got a tech right out. The tech, Carlos was also very friendly, helpful and knowledgeable. Would use again and recommend.

Billy Holbrook

2 years ago

Brendan was awesome. We had a gas leak in our water heater and also needed to move the unit to make room for a washer. He explained everything that he was going to do before he started work and updated me throughout. Would highly recommend Brendan and his team for your HVAC needs.

Mike Potts

a year ago

Golden west has been great- they helped me get a water heater installed when I was in a real jam and have been great about doing some follow up work with my drains. They’re fast, professional and reasonable

T Wehman

3 years ago

They came when they said they would and Anthony did a great job getting our swamp cooler fixed right away. He was professional, explained things well, wasn't pressure sales at all. Best repair professional I have had since I bought my home in Denver!

Lori Flores

3 years ago

We have been in this house for 20+ years and took on some major plumbing issues unknowingly when we bought the house, needless to say we have been through our fair share of plumbers. We finally found an outfit we plan to stick with. These guys were awesome! they made every effort to make this as pleasant and affordable as possible.They left my laundry room cleaner then they found it! Ben was such an easy person to work with, what a pleasure it was! I give them a 5 star rating because they left us thoroughly impressed! I highly recommend them!

Alexis Miller

3 years ago

Carlos is amazing! He was at my home 30 mins after an emergency call. Unforeseen issues with a new water heater were resolved in a day. He is thorough and clean in his work. Super happy

Julie Lays

3 years ago

In the middle of two snowstorms with single-digit temperatures, Chris came right away and ended up replacing my 63-year-boiler in 1.5 days with the help of two coworkers. Chris was great. He gave me options and didn’t try to up sell. He provided space heaters and was very knowledgeable and communicative. They even cleaned up the mess when all done. These guys specialize in customer service. I didn’t really have time to comparison shop. Do to be totally honest, cost seemed high, but I didn’t get other quotes.

Alida Gerritsen

3 years ago

Professional and personable. Brendan is obviously an expert at his job, and he went above and beyond in making the sure the job was done right. We had a tankless water heater installed and a furnace exhaust redo and I couldn't be more pleased. I was always aware of when they would be arriving and there was excellent communication throughout the process, and now we're planning our next job for them!

Emily Miles

2 years ago

Josh was extremely professional - did a great job diagnosing our issue (sewer) and clearing out the main and secondary line. He also arranged for a tech to come out and scope our sewer line to determine what other issues might exist. Very satisfied with this service!

Larry Mccoy

3 years ago

Jose was able to come to my home the same afternoon as my drain backup occurred. He was very polite and from the beginning was determined to fix my problem before he left. He was also very knowledgeable about my system and worked diligently to clean out the backup quickly and effectively. First class plumber.

Laura Borgelt

2 years ago

Will was professional and was attentive to every detail. He communicated with us clearly along the way and did a great job! We are so happy with the service and will definitely be using Golden West again!

Joanna Maurelli

4 years ago

Jose is amazing! He has worked on three different plumbing issues at our house ranging from a complicated behind the wall shower issue to replacing a gasket in our sink. He is always professional and so patient! He explains the issue thoroughly and always has a solution. Two other plumbers were not able to fix the shower issue that Jose completed successfully with ease.I have been so pleased with every interaction with Jose and will definitely continue to work with Jose and Golden West.

Christa DeHerrera

a year ago

We use Golden West brcause of their quality! Brandon came out today, first time on site.He was knowledgeable, professional and explained a path of least reaistance to effectively troubleshoot my issue. It was as simple as a sensor and quickly identified, replaced old fittings and tested our boilers filling needs and shut off valve communications to garunteee the smooth operation of it after he left.Thank you Brandon & Golden West!

John Bauknight

3 years ago

Golden West was simply great. Our indirect water heater was leaking badly and they scheduled me for the next day but ended up making it out there day of, replacing the water heater and multiple other outdated pumps and incorrectly installed pieces. Andy Explained each part of the estimate and stayed past 5:45 to finish the job and walk me through each of the components and how to work the valves and temperature settings on the indirect water heater. He wasn’t rushing to get out of the house.Trustworthy, prompt, stuck to their estimate, and super friendly! Don’t know what else you could ask for. Thanks Andy and Golden West!

Shelley Gonzales

7 years ago

Absolutely excellent company - very responsive and professional. Both times we made service calls, Carlos came quickly and immediately assessed and resolved our issues. Their trip charges are reasonable and are fairly applied to the service. Carlos is our go-to guy and we have repeatedly recommended him and Golden to others.I should add that our air conditioner had stalled on a Saturday two hours before 50 guests were showing up for a college graduation party. Carlos was at the door within 40 minutes of our call and had it fixed in plenty of time for the party. He literally saved the day!

Laura Greer

3 years ago

So my furnace went out during these record breaking cold temperatures. I called the original place who installed my furnace to get someone to come out. After not showing up to the appointment because the guy slept in & then still wanted to charge me the emergency fee when he said he would come right before his scheduled shift was supposed to start, I told them to forget it. I called Golden West at 4:30 am desperate & scheduled an appointment for that afternoon. They called me few hours later & said they had a cancellation & they could come sooner. Carlos & his apprentice showed up around 10 am. The were both so friendly, respectful & compassionate to the situation. After giving me a couple quotes & told me the problem they started work. Within an hour or so I had heat. I am so grateful for Carlos & everyone at Golden West & would recommend them to anyone.

Rinnah Parah

a year ago

Carlos is an amazing, amazing representation of Golden West Plumbing! He replaced our water heater tank and explained every step of process. I could not be happier his impeccable work, his concern for customer. I highly, highly recommend this company! Thank you Carlos!

Ali Jamieson

3 years ago

I recently contacted Golden West Plumbing to help me with some emergency issues I was having with a leak in my house. Sky and Fabian showed up on time, and were quick to diagnose the problem and get it fixed right away. They were incredibly professional and fixed everything up for me to make sure the leak was stopped. I also appreciate them showing me additional tips and tricks to use in case I encounter any future leaks in other parts of my house. I was so happy with my experience with Sky and Fabian, and highly recommend them to anyone with plumbing issues!

Bob Helmuth

6 years ago

Absolutely the finest plumbing service I've ever received! My wife and I were both thrilled by the knowledge and expertise of Jose. His communication of multiple jobs that we needed work on was superb. He was confident and cheerful, exhibiting exemplary customer service and skilled craftsmanship on behalf of Golden West. I will use this team going forward for other needs and we feel comfortable that Jose can serve us, as a true professional, upon need in the future.

Madison Cairo

4 years ago

Carlos was wonderful! He showed up to our house in a timely manner for an after hours call for our furnace, he assessed the problem very quickly and gave us multiple options and pricing information so we got to choose the solution that worked best for us. He also answered all of our furnace questions. He left us feeling confident and most importantly, WITH HEAT! Thanks Golden West!

Michelle Dodge

4 years ago

Had a weekend emergency issue which Golden West was able to handle same day. Jose was very friendly and efficient. Along with fixing a burst pipe, he addressed issues where both my water heater and HVAC were both flooded and got them cleared up and running. He also helped explain what caused the problem and answered all my questions. Very happy with service.

Desiree Maloney

2 years ago

Everyone I spoke with was professional and friendly. They were able to come out the day after I called, and even sent a picture and brief bio of the service tech. His inspection was thorough, and he presented multiple options for how we could resolve the situation. Will definitely use them again.

Erin Holman

3 years ago

We had an emergency leak situation and they had a tech out to us first thing. Phillip was prompt, professional, and discovered the issue quickly. He was able to refer us to a water restoration company and set up the appointment for us, and they arrived within the hour. Great experience overall!

Christian Lack

10 years ago

We had a wonderful experience with Golden West. Chris and Carlos were knowledgable, courteous, and very fast. Not only did they come on a Saturday for an a/c install, they both did amazing and thorough work and finished in just a few hours. They even removed a non-working swamp cooler that was installed in our house for no extra charge, and took the time to explain the entire system before they put it in. They made sure any issue we had was dealt with before they finished. I would recommend them to everyone!

Matt Meeks

2 years ago

Andy was great. He came very quickly after we woke up to a leaking upstairs HVAC. He diagnosed the problem and helped solve it the least expensive way knowing we were on a tight budget. He then went on to explain what he was doing and what to look out for in the future. The work was done well and it was a pleasure getting to know him.

Josh Ulrich

3 years ago

Wonderful experience over all. Anthony did great. Had a terrible water heater situation and he was able to come over, identify the problem, explain them thoroughly, give a quote and repair the problem and replace what needed it, all within 5 hours. You can probably find cheaper options but when it comes to mu home, quality and service go a long way.

Mark Casper

2 years ago

Ben quickly analyzed my project and although his company could not perform the work at a competitive price point, he was able to give me ball park figures from what I could expect, as well as some insight into the practicality of the project. All this and he waived the home visit fee. Would recommend.

L C

a year ago

Josh Arana gave us quotes on various services we will need in the near future. He was very professional and provided great quotes to meet my families needs.

Rafael Negrete

3 years ago

Had the guys from Golden West to check my furnace. Great service as the first time. Carlos was on time, explained all the work he was about to do, was professional , super neat, and provided an excellent summary of his work and findings. I am very happy with Golden West.

Lexie Van Buskirk

3 years ago

Tony graciously showed up to our place after-hours to help in an emergency (we accidentally drilled a hole through our water main). Despite the short notice, he arrived prepared and was able to fix our mistake in under two hours. He was professional and informative, walking us through the pricing and his process step by step, and even helping us to understand how best to patch the drywall we destroyed. He was outfitted with protective gear to prevent the spread of Covid (mask, booties, gloves), and left absolutely no mess behind. If you’re thinking of calling anyone else, think again - Tony and Golden West Plumbing should be your one stop shop for all your plumbing, electrical, and HVAC needs.

theresa heyborne

2 years ago

Chris and his team were exceptionally professional, considerate, hard working and intelligent. They thought through a hard evaporative cooler replacement and performed their work with great attitudes. I will use them many times in the future and highly recommend them for any job.

Stanley G

5 years ago

Phillip came out 6/2018 and did a great job for the 99.00 clean out we do this on prevention . But watch out for thier ' book': pricing for other work. I had my kitchen drain cleaned and he needed to put a plastic T clean out. $1.30 part cost at home depot and was $300.00 ouch a really bad deal! But it's done. Total cost $406.00 and on site 1 hr 5 minutes. This is not Phillips fault but golden west gotcha pricing. So this review is 3 for the company and 5 for Phillip.StanRick and Jose arrived and quickly got to work and were very professional and did a quick and efficient job. I paid what was quoted $99.00. Rick was the team lead and kept me informed on every aspect and Jose exactly what to do and when to do it. Like watching a operating room team in motion. Thank you for a good job! 6/2016 5 star reviewStan

joan hooper

2 years ago

Golden West is now my go-to for plumbing and electrical work. They call back promptly, schedule ASAP and do great work. Their workmen are professional & competent- diagnose the problem, give the range of options and prices (no pressure), get the job done with as little disruption as possible and clean up afterwards. Bonus: they are VERY nice.

Thierry Luzinski

3 years ago

Brendan Franklin was my service tech today, and if you have a boiler system, he is your man! Not only did he perform the various repairs timely and cleaned up after himself, he took the time to ensure the system was performing correctly and educated me on where to shut things off it needed so that I can still have some functionality without making a bad situation worse. This company has sent nothing but pros to my house, and Brendan well represents them while also having the best interest of the customer in mind. They are fully aware that if you don't feel taken care of, that you won't be calling back. So do yourself a favor and give them a chance if you are looking for a company that will be there for you in the long run.

Travis S.

3 years ago

Jason Royster is by far the most knowledgeable and thorough technician I’ve ever worked with. That includes not just HVAC services, but other trades as well. He provided us with every option available for a solution to our boiler issue and a detailed quote for each. We are currently mulling over the options, but when we arrive at a decision I wouldn’t let anyone else come do the work. Very personable and effective at communicating issues in layman terms too. Maybe not the cheapest company you can find, but when it comes to health and safety, quality of work should be held to the highest standard. I would recommend Golden West in general, however, more specifically would request Jason to do the work if you’re having boiler or hot water issues, especially in regards to Carbon Monoxide problems.

Shawn Green

2 years ago

Jose was excellent on educating us on our with our plumbing issue at our home residence. He was was able to come in diagnosis what was happening and able to resolve the plumbing issue we were having. I also inquired on other options with Denver West and Jose was able to answer all my questions and give me options!! We will be using Denver West in the future!! Thank you Jose and Denver West!!

Connie Engstrom

5 years ago

Our main drain was clogged due to tree roots. I called at 7:30a.m. to have someone come to my home. At about 9:00 Jose arrived. I explained I had an appointment at 11:00 that I could not cancel. He was very understanding and went right to work. Less than 30 minutes he had the drain cleared. He suggested I have some more extensive work done to keep the problem from recurring. He gave me estimates for 3 different solutions. Jose was very professional, courteous and efficient. I have used Applewood for many years but sometimes it is difficult to get them to my home as quickly as this Golden West was here. Jose even gave me his card with his personal phone number in case my husband or I have any questions. Jose rocks.

Patrice Robertson

4 years ago

Last summer my air conditioner went out and Carlos Luna and his associate Brandon installed a new one for me. Carlos explained in detail what size air conditioner I would need to cool my home.This year when I went to turn the air conditioner on, I was having difficulty getting it to start up. I called and asked if Carlos was available and he was sent to my home. Carlos went through my AC system step by step checking a variety of things to make sure each was in good working order. Carlos walked me through these steps and explained what he was doing. He said these steps can help a homeowner pinpoint a problem if the AC will not turn on. This additional guidance and support was greatly appreciated by me and my family as it was an extremely hot day and we had just arrived home from being out of town. i know Carlos was finished with his regular day and should have been on his way home, but he still took the time to stop by and make certain my AC was in good working order and was not malfunctioning.Carlos was the ultimate professional, was very polite and accommodating and is why I asked for him to be sent to my home again.

Dave Minnick

3 years ago

Ben with Golden West Plumbing was just the best plumbing service experience I have ever had. Ben went above and beyond to make sure my plumbing issue was addressed and also made sure my pipes were clean to prevent any future damage. Ben was also very informative in letting me know of future danger to my very old plumbing in my house and providing me with preventive measures I could take to provide longer life out of my plumbing. I would highly recommend Golden West Plumbing especially Ben!

karl lucero

4 years ago

Chris did a great job for me. He deserves a raise. Best service in town.Anthony was very professional. He looked at the problem, told me what needed to be done and what that would cost. Once he explained it to me and I agreed to the cost he got the work done quickly.

Ryan Dotson

4 years ago

Brendan was fantastic. Very informative and felt comfortable with the work he reccomended and performed. Will use Golden West again if needed.Well needed Golden West again and they didn't diappoint. Jason was great and really happy with his service. Will use these guys when I replace my AC.

Kelsey Donovan

5 years ago

Jose with Golden West came out on the early end of my service window and did an excellent job installing a new toilet for us. He and his team were very quick and friendly! I highly recommend them.

Lucy Kelly

4 years ago

We recently used Golden West Plumbing when we found out our toilet was leaking into our crawl space. Phillip came out the night we found the leak and examined the situation. He clearly laid out all of our options and was very helpful and knowledgable! Throughout the whole experience Phillip was amazing! He was always available if we needed him, and the work was completed quickly and very well done!

Skyreichel

4 years ago

Would recommend this place because of their transparency with what they are doing, transparency of pricing, and the respectful manner of their employees. Hope their scheduling is usually more on-point than what I received. Full story below.Jose came out early afternoon to take a look at some ground that collapsed around my sewage line. He was incredibly respectful of my time and the work I was doing while they were performing the inspection.Very professional and thorough with the inspection of my sewage pipe. He explained the charges in a straightforward manner and showed me the live feed as they inspected the full-length of the sewage line.The only complaint I have about everything is that I was scheduled to have someone arrive from 8AM to 12 PM. While the company did a good job of keeping me updated about the time (2 phone calls, each with a more specific time), they were only able to get someone to my house around 12:40 PM. This could very much have been because of a busy morning, but would this be frustrating for anyone who had scheduled time off while someone was at their house.

Duffy Boyle

a year ago

Tech diagnosed the problem with my zone valve and provided a quote for the fix. I asked if I could fix it myself, and he went out of his way to explain how, saving me hundreds. It's delightful that Golden West isn't just trying to push their services. I'm sure most repairs require an expensive professional, but when they don't it's nice to have a company that will help you to the best solution.

heather marie

3 years ago

Ben was wonderful to work with! He was timely, communicative, friendly and knowledgable! He also wore a mask and kept his distance which really put us at ease. He quickly resolved the issue were were having and walked us through next steps in case we had any problems in the future. I'd highly recommend Ben and Golden West.

Layna Beeler

3 years ago

Our furnace was only functioning intermittently, Chris came to our rescue the day after I called and honored our VIP service purchase. His continual reassurance and professionalism was comforting, he came out the day after I called and found the two items on our furnace that needed adjustment. Chris has restored my faith that I will not be taken advantage of when I need Plumbing, Heating, Air, drain and Electrical advice/repair......and it's all in the same company!Thank you Chris and Golden West Plumbing!

Yo Golden

4 years ago

Golden West Plumbing is an outstanding company! Came out quickly to assess our sewer line break. Helped us understand the repair process, costs and contacted a restoration company for us, as well. Assisted with starting our insurance claim too. In a totally overwhelming situation, Golden West was like family, helping us through a difficult situation. Highly recommend. Super quick repairs and quality workmanship. Truly grateful!!

Alicen Chaplin

5 years ago

We couldn't be happier with our experience with Golden West! Anthony and Alan went above and beyond to replace our water heater and make sure it was running properly. They even stayed well past (what should have been) time for them to go home. Would absolutely recommend them to anyone!

Christopher Michaud

4 years ago

Phillip arrived during the window provided to me. I received texts when he was on his way and when he arrived. He was professional, efficient, and friendly, and he had our problem resolved quickly. He also did a great job cleaning up after his work was completed. Will call Golden West again.

Amanda S

5 years ago

The technician who came out was very pleasant to work.with. he quickly looked over my furnance and water heater, and gave several options for fixing. It was very stressful for me but he walked me through everything and made sure I was comfortable with the options I had and offered follow up help for the next day to deal with one problem that required different treatments. Overall I was very happy with the service I received from Mr. C Luna.

Farris McManus

3 years ago

I had a water heater die on me and Brendan Franklin from Golden West Plumbing came over in less than an hour. He communicated everything quickly and professionally. The entire process was smooth and seamless from start to finish. I highly recommend their services.

Karly Fischer

4 years ago

Our furnace went out overnight, while it was 20-30 degrees outside. I called at 7:45am and was pleasantly surprised when Gabe was able to make it to our house by 9:20am! He was efficient and honest and was able to diagnose the problem within minutes. This was our first time with this business and I would definitely recommend.

j bell

11 months ago

Being a tradesperson, I found Ben Pitcher to be above and beyond the others I have interacted with here in Denver. Well done, Golden West, for employing such an upstanding, knowledgeable, personable human being.

Jim Brennan

4 years ago

I am giving a 3 star review instead of a 1, because the technicians were polite. Other than that, stay away unless you want to pay a premium. Scheduled a tech to clean a main line same day as call. Because the tech ran into an issue and rescheduled for after hours, I was charged more. Tech even acknowledged that you pay a premium price because of overhead of the company. I was offered a small discount..... if I paid for a membership with them. Quote for main line replacement with same warranty and same materials was double of 3 out of 4 other companies I called. I asked for a copy of the video they made of my main line, and I am still waiting on that for over a week now. Very happy I went with someone else. I will NOT be calling this company to touch anything in my house again.

Elis Owens

3 years ago

July 2020 - Two very professional service calls by GW this week. Their technician Greg Smith, was polite courteous and extremely neat. He replaced a hose bib, toilet and replaced a leaking drain for the bathroom vanity sinks. To complete the last job he had to open up the wall to gain the needed access. he took the time to make the hole as neat as possible and preserve the tile so that it could be replaced.June 2018 - We really appreciated the service that Golden West provided when our sewer pipes backed up on a Saturday night. Despite the late night call out Monica was understanding and got a technician out to us promptly who solved our problem. Jose was pleasant, courteous and efficient. Can't recommend them enough and will definitely call them next time we need work done.Highly satisfied in Littleton!

Brian Tanner

a year ago

Carlos was great. Wore mask & covered shoes upon entering house. Explained issue clearly & provided options to resolve problem. No pressure to pick any one option. Worked quickly & quietly. Left no trace when finished. Overall great experience after sleepless night with no heat from furnace after ~11pm.

Tanya Smith

7 years ago

Our technician Mark went above and beyond yesterday- after having no heat or no hot water during a cold snap, the first company we brought in told our landlord that the furnace was leaking carbon monoxide and had to be replaced. Mark came in the same day (6 pm) and stayed until midnight cleaning our furnace and making it safe to use. We can't recommend this company enough, we were thoroughly impressed with the service and the professionalism. Thank you so much, Mark! You were great!

Kristen Van Stedum

2 years ago

Brendan was amazing. He went above and beyond the call of duty. My AC unit was leaking water this morning. Not only did he fix the problem (and get stung by a wasp in the process), but he also gave me advice on the life of my appliances and which ones need to be replaced. Thank you so much for your hard work!Carlos came to work on my ac and was very courteous and helpful!

Barbara Suder

7 months ago

Chris is a real asset to Golden West. He is so honest and has a strong work ethic. I know the job is done right when Chris does it. He's maintained my 3 furnaces and 1 boiler for 6 years.

Signe McLaughlin

8 years ago

While you never want to HAVE to call the plumber for an emergency issue...I am certainly happy that I reached Golden West Plumbing. Anthony and Gilberto just left my house after a heck of a day at the house I recently purchased. With the nice weather, we got out the hose to do some yard maintenance; only to find (about 30-45 minutes late)r - water GUSHING from the ceiling in the basement.I found Golden West from fellow reviewers like you and they arrived 2 hours later. Anthony and Gilberto were very professional and checked out all the scenarios. They suggested that I immediately get a restoration company on call to deal with all of the water damage. In fact, Anthony called himself and had someone on their way immediately. While the Mystery Leak had us all stumped for a bit, Anthony and Gilberto quickly worked to discover the cause of the issue: the pipe had burst and was draining through the walls and ceiling. They were good about explaining the causes and remediation plan. Meanwhile, the Restoration Company (FloodPros) had arrived ... and my disaster of a day was quickly being put back together by great professionals.Golden West's services, were incredibly friendly, professional, fast, and detailed. They remedied the situation to prevent further damage and taught me how to winterize going forward. I would HIGHLY recommend the services at Golden West - and specifically Anthony and Gilberto.Also of note: the dispatcher, Michelle, was very helpful, responsive, and friendly in my 'time of need'.

Monica LaSarre

9 years ago

Golden West is now my go-to for all my plumbing, electrical, and heating needs! I am a landlord/property manager for several residential rental units in Denver. Recently, with a snow storm bearing down on the area, one of my tenants reported a heater issue to me. I needed to fix the issue quickly and efficiently and only had a small window of time to spend with a repair company. I called Golden West at 8am on a Wednesday morning and told them of my need. I said I was available for a repair between 10 am and 1pm. This was no problem for them. They sent a professional, friendly, helpful man to my property and the heater was fixed quickly and at an affordable price. Chris, the repair man, explained all of my options for the repair up front and in a simple manner. I am very happy with the work and will definitely call this company again!

Kelly Manofsky

4 years ago

We called Golden West after our heat went out and they were able to get a technician out the next day. Brendan was great - he assessed and diagnosed the issues with our heating system quickly, explained what we needed to do to fix the problem and provided multiple options with different price quotes to help us figure out how to get our heat back on in the most cost effective way. Very professional! We plan to work with these folks again for any heat or AC needs!

Rolly Rodriguez

6 years ago

Jose provided professional help in dealing with our drain issue. He was very professional and knowledgeable when asked questions about what he was doing. He took the time to make sure everything was done to our liking and was very courteous. He kept his work area clean and cleaned up after his self when he completed the task at hand. Golden West is a great company and i would recommend them to any all person with Plumbing/Hvac/Electrical issues and even Boiler problems. This is the go to company for all your Plumbing and Hvac needs. From a completely 100% satisfied customer and to the tech Jose F. keep up the good work and awesome customer service.

Sharon Tolman

5 years ago

I have been using Golden West Plumbing Heating , Air Conditioning And Electrical for well over a year. They have been to service my furnace and help me with other things. Carlos Luna has been the service agent they have sent every time, and I will start asking for him by name. He is every thorough, very knowledgeable and explains to me what he is doing and why.I recommend Golden West for any of your needs in their field. I truly do not believe you will be disappointed.

Bob Loblaw

5 years ago

Carlos at Golden West was EXCEPTIONAL! Everything from scheduling the estimate thru final inspection was effortless on my part. Being in a new build I've been dealing with landscaping companies, painters, fence companies etc. None compare to the service I received from Golden West and most of all Carlos. I highly recommend them.

Amanda Serna

3 years ago

Jason and Danny were very professional and got the job done. They explained every option we had and helped us pick the best one that was affordable for us. So glad we got the membership through this company they always do an amazing job

Rhonda Brass

4 years ago

Carlos was GREAT!! I had some issues after New AC installation. Carlos was not the Tech that installed the AC. He was very knowledgeable and caring to make sure I was satisfied with his service, and all issues were resolved. I highly recommend Carlos. Thank You!! I'm now a satisfied customer.

Becky Jones

7 years ago

I called Golden West Plumbing to service my AC, Anthony G came early this morning and very efficiently and professionally got my system working. Anthony knew exactly what it needed and was able to take care of the problem. While he was here he also checked out my furnace and made sure it was working and safe. Anthony went out of his way to do this service for me today, he is definitely a lifesaver and my hero! I will recommend him to anyone I know who needs these services....BIG THANKS!

Natalie Kerns

3 years ago

I returned home after a week away to a cold house and broken furnace. Greg was at my door within 45 minutes and quickly identified the problem, took the time to help me understand the issue and provide options for me. I felt Greg providing his true recommendation - of what he would do if he were in my shoes. This made me feel comfortable from the get go. Greg was punctual, friendly, clean and efficient. It’s clear that quality and customer service are top down initiatives for the company and Greg really embodied that. I will definitely be recommending to friends! Thank you!

Candace Rogers

4 years ago

Andy was great! I was really impressed, he explained everything to me that I needed to know. I'm a first time homeowner and having Andy help me with my furnace made me feel safe and secure. I will always use him and recommend him to others.

T S

4 years ago

I have had multiple horrible experiences with previous HVAC companies. Today Anthony and Danny came over, diagnosed and fixed my issue in a timely manner, gave me the upfront pricing which was completely reasonable, and gave great recommendations for maintenance. I am extremely pleased with the work they did today, so much that I even bought the membership to get a discount on future services for my home. I would highly recommend Anthony and Danny to friends and will only be using this company for future issues. It's so hard to find an honest HVAC company in Denver, I am glad I found these guys!

Abigail Herreman

4 years ago

Chris, Alan and Carlos were all amazing! We had a gas leak over the weekend and while it could not be fixed right away (had to pull a permit due to scope of work) they did an amazing job fixing it, passed city review and got us hot water and heat back. They also left us space heaters to borrow and checked in on us while we were waiting for everything to get fixed. We will for sure work with them again on any needed service.

Deborah Fuller

9 years ago

After receiving several quotes from other nationwide and local repair companies for our broken A/C and furnace and trying to sell me a whole new system I didn't need, we chose Golden West. Golden West was very thorough and informative about my options. I appreciated that the technician showed me the issues and didn't try to solicit additional work or items I did not need. I would strongly recommend Golden West, their level of customer service and honesty is rare.

Kathleen David

2 years ago

I had the supreme pleasure of working with Andy and Brendan to install a combination Navien boiler in my old home. They were able to install my Navien boiler in two days. When I had a small leak, Brendan returned immediately and cleared the situation. Before going with Golden West, I had three other bids. While the other bids were cheaper, I felt Golden West had the expertise to handle the issues that arose when dealing with an older home. I have been happy with the new system and happy with the service.

Kyle Jones

4 years ago

Tony Linares with Golden West came on an emergency call to my house at 10 at night. He was incredibly kind and courteous. Our house was flooded and we were freaking out. He helped resolve our sewer backup issue and was very thorough about making sure everything was good before he left at almost midnight. I would recommend Tony to all my neighbors!

Jeffrey Porter

a year ago

Phenomenal experience. Our tech was extremely polite and courteous. Our issue was not strait forward. He tried multiple solutions, until the problem was solved. He also stayed and had us run the plumbing for 30 minutes, to make sure it was done right. Would recommend to anyone.

Kevin Brown

5 months ago

Great service, friendly, helpful technician. Andy has excellent knowledge of heating systems and got us back in the warm in no time! Clean quick and efficient. Golden West was responsive and the billing was reasonable.

Pablita Barela

4 years ago

Carlos and Danny just finished installing our new swamp cooler, they were kind, professional, efficient. Carlos showed us the work he was performing on our behalf and walked us step by step on the progress he was making. Would definitely use Golden West Plumbing and Heating again and recommend them to others.

Cathy Murayama

4 years ago

Carlos did a very good job for us and we will use your company again for future services. Deanna was very helpful and pleasant to speak to. She listened to me and was able to get us a same day appointment. Thank you to all.

Rod G

4 years ago

Golden West’s air conditioning technician Brendan provided me with excellent service by offering to repair my A/C on his normal day off, diagnosing/fixing my A/C unit properly in one visit only, and communicating his thoughts and intentions clearly throughout the repair process.Brendan was also able to install equipment to prevent further system failure in the future, and this fix has sustainably proven itself to work over the last month.Brendan was competent and quick about his work at my home.

Danielle L'Abbé

7 years ago

First if all, when I called in a panic because my A/C wasn't working and I was concerned about the cost the woman who answered the phone was genuinely caring and made me feel valued instead of other company's I have talked to who have seemed to not care about anything but the money. She reassured me that they would get the right technician out to my home to fix it as soon as they could and they sure did! They sent Carlos G who was so kind and polite! He came out to my house to fix my air conditioner and was knowledgeable and considerate. He worked with me as a single mom and helped me figure out financing options for my A/C so it didn't have to be such a big burden. He gave me several different options and explained each one in detail. He made feel comfortable making such a big purchase. I would definitely recommend Golden West for ANY repairs necessary! Thank you to Golden West and the entire office team for being so helpful and kind!

Lisa Diamond

2 years ago

Anthony was wonderful. Didn't need as much (expensive) work as I'd thought and he was honest about this. Came on time, cheerful and very professional. Came out same day at scheduled time. Company called 2days later to check on the work. Would definitely use them again!

Darren Finke

4 years ago

Golden West is outstanding! I called them on a Monday morning, and they gave me a 60-90 minute window to fix my clogged garbage disposal. Zack DeMare arrived within the hour and resolved our issue right away. Very honest, competent and friendly. I found out too they are available 24 hours a day for emergency calls. My new go to plumber!

Wayne Pulick

3 years ago

Rico and Felix came out and quickly fixed a leak in my boiler room. Rico was able to transform the messy plumbing from years of patches into a new neat structure with new valves, etc. This was done amazingly quickly and efficiently! Before I approved the changes Rico gave me a number of options , with prices to chose from. I appreciate being able to see that ahead of time. I've use Golden West a few times and have always been satisfied!

Brian Neal

4 years ago

Anthony made 2 trips to diagnose and repair my leaking garbage disposal. He is nice and friendly. The work was done in under an hour and he helped me find a solution that was respectful of my budget. They’ve earned my trust.

Joshua Gibson

8 years ago

Golden West sent an AC repairman out to my house (Anthony Garcia). Before even looking at the unit, he recommended I buy a new one from Golden West, which would run me about $7,000 to $8,000! I told him I didn't have that kind of money and asked if he would just troubleshoot the problem at hand. He reluctantly agreed, adding that calling him back several times costs $, too. He said the power storage unit wasn't keeping a charge, failing to kick on the compressor. He said Golden West has a replacement part in the van, but would cost $432. Something in my spirit told me something wasn't right. I declined further service and thanked him for his help. I couldn't find anything on google called a power storage unit so I figured he just had made that up to prevent me from fixing the unit myself. I Called my mum up who said, never heard of no power storage unit in a residential AC unit, sounds like a run capacitor to me. Went on Amazon and got one for $8. Installed it, and now my AC is running like a champ. I want Golden West to understand it's not me loosing money by not buying their lies. It's them.

Holly Sharkey

4 years ago

Anthony Garcia came out to assess a non working furnace. He has an easy manner and still 100 % professional. I appreciate his clear communication on what was wrong, what it would take to fix it, how long it would take and how much $$!Anthony came and fixed an AC unit a couple years ago. Makes me more comfortable knowing the company retains good employees and high quality individuals! Thank you

Alan Edwards

5 years ago

We just had a new evaporative cooler installed by Anthony Garcia at Golden West. Anthony came by our house Tuesday morning and gave us a range of options, including repairing the existing 40 year old unit that a previous owner had mounted onto the wall of the house, central air or various evaporative cooler new install options. He was very thorough and went through all of the pros and cons to all options and we ultimately decided to go through with the option that would work best for us. Anthony was able to start work the following morning, installing a new cooler unit on the roof of our home. He and his assistant Alan were very respectful of our home while working and were available at any time to answer questions during the day. They worked late into the evening that day and Anthony was back at it the following day to get everything wrapped up for us. The new installation looks very professional and works perfectly and we are very happy that we chose Golden West for this upgrade. I would highly recommend this company and especially recommend Anthony Garcia for any cooling, heating or plumbing needs you may have. Not only do they do excellent work, but the customer service we received from start to finish has been some of the best we've had.

Carlie Barrett

5 years ago

I just wanted to express my thanks to Sarah and Jason at Golden West Plumbing. Both individuals were great helping us over the last month. Sarah was great at fielding our calls and setting up service times and being flexible to our needs. Jason was prompt, courtesy, helpful and a very professional service technician. Great work, thank you

a arellano

2 years ago

We had a sump pump put in after fighting water coming into our basement for the past month. We called Golden West Plumbing and after meeting with Ben him and his crew were out and fixed the problem in one day. They are very professional workers they take pride in their work and leave the house the way they find it. Ben and his crew are awesome guy's thank you all so much.

Rainbow Child Care

3 years ago

Anthony was very professional and easy to talk to. We had an interesting problem and he gave me a number of options to solve the problem. He was upfront about the cost of each option. Anthony was very knowledable and worked efficiantly the entire time he was here. I was very pleased with the end results and do recommend Golden West Plumbing.

Christie Mazzeo

5 years ago

Chris and Gabe came to our home to perform maintenance on the boiler and I couldn't be more impressed with their professionalism and service. They were conscientious, efficient and knowledgable. Also, before their arrival, Monique in the office kept me updated on their ETA along the way. They arrived as promised! I would absolutely recommend Golden West Plumbing to homeowners in the Denver area, and I will keep their information on hand should I have any need for electrical, heating, air conditioning and plumbing services.

Janel Kuklinski

4 years ago

My technician Brendan was professional, courteous, and extremely knowledgeable! After calling several companies for hot water heater estimates Golden West offfered the fairest prices and hands down the best customer service! He gave me upfront pricing and was able to get the heater replaced the same day!! A big thank you to Golden West and Brendan! 5+ stars!!

Ronald Cohen

a year ago

This is our 3rd or 4th experience with Golden West Plumbing. All have been positive. The service people were helpful, effective and trustworthy. It is rare to have such a consistently good experience with service companies. Thank you, Rico and Golden West PH&A.

Patrick Richard

3 years ago

On time. Friendly, knowledgeable, and informative. Brendan Franklin was an excellent technician! He explained everything to me to help me understand my unit and seems to enjoy educating his customers. Golden West is lucky to have him. Pleased with the service!

Nancy Brown

4 years ago

When I first moved into my house, my swamp cooler needed to be charged up for the season and I knew nothing about it or plumbers in Denver. So I looked in the files left by the previous homeowner and found Golden West ... and have used them for all my plumbing, heating, cooling services for the last 5 ½ years. Most recently I needed to install a new boiler ... there were fits and starts in making a decision but Anthony was with me and patient the entire time! Almost 3 months after he prepared the original estimates, I finally gave the go ahead and Anthony went into action ... stopping by to measure and plan his attack on my ancient boiler and web of pipes! He and Carlos arrived one day to begin installation - worked into the night and provided spaces heaters for the overnight my home would be without heat. I gave them a key to my home to come and go as they needed for 2 days with 100% confidence! I have a shiny new boiler and attached pipes ... so pleased its performance! I cannot say enough about how competent and professional Anthony and Carlos were and how neat and clean they left the work area and my home. My old boiler was a beast and required a team of 4 to come get it up and out of my house ... Favian, Alan and 2 others whose names I am sorry I do not know were jolly and kind and strong and efficient ... in and out in about 15 minutes! I will never use another plumber/heating company ... these guys are the best! Thank you thank you!

Al Haig

3 years ago

I have had several experiences with Golden West. All great! Ben Pitcher was their tech, he explained each step of his process, provided options and a full disclosure of cost to solution the problem.
Great Job

Bo Duke

5 years ago

Golden West Plumbing, Heating, Air conditioning and Electrical are at the top of my list of who to call in an emergency. I called them when I needed a new main sewer line. I called them when I needed another sewer line piped in to the new main line that they had previously installed. I called them another time to put in a new water main. The day before yesterday I called them because a tree branch broke off and took down my electrical panel, my meter housing and my riser/ weather head. Tony L. and Anthony L. showed up yesterday and worked all day and they came back today and finished. Now we have a brand new electrical system and it looks great. Tony and Anthony are very professional, hard working and friendly. I would absolutely call them again. It was a pleasure having Tony L. and Anthony L. work on my home. Golden West Plumbing ,heating, air conditioning and Electrical is a fantastic company.Michael S.Satisfied CustomerDenver, Colorado

Brian Frye

8 years ago

I called Golden West Plumbing on a Saturday Morning in August because my home had a gas leak. The operator was very helpful and sent someone out within a few hours to take care of the problem. I was very specific on the phone about where the leak was located in my attic, and asked if the technician would be able to make the repairs that day. When the technician arrived I proceed to explain the problem and let him know that the flex gas line in the attic had been punctured. He then became a little annoyed by the fact that he would need to get up into the attic to have a look. After having a quick look in the attic, he confirmed that the problem was as I had stated. He then said he would need 10-15 minutes to write up the estimate and would be back with me shortly. He did not have any required materials with him to make this repair. About 15 minutes later he returned to my door with the estimate. The total presented was $1,200! I was at that point completely speechless, the repair itself as I later found out was about $30 in materials, and took about 2 hours from start to finish. Golden West's estimate was more than it would have cost to run a completely new line! The gouged me over 4 times what another master plumber ended up charging me!! Had this happened in the winter time, the situation would have been much more of a concern as I would not be able to operate the furnace until this was complete. They definitely tried to take advantage of the situation, and pricing was complete robbery! I will never use this plumber again, and would strongly recommend that others beware as they will take advantage of you and capitalize on emergency situations. The manager never did return my call when I called to discuss my concerns.

Phyllis Marriott

4 years ago

Our water heater broke yesterday morning, I was looking on the internet for a plumber and saw your ad. So I decided to give it a try. We had Brendan and Danny, they were polite, informative, and hard working. Brendan looked at the water heater and quoted us a price explaining what needed to be done. We had a very nice experience. We had some jokes flying back and forth, and were told that it would take awhile for the work to be done. Brendan and Danny were very professional and I will make sure to mention this company to any of my friends that are looking for work to be done.

Maggie A Owen

2 years ago

I was very pleased with the customer care service I received when making the initial call to Golden West Plumbing. When Anthony Linares arrived he was on time, polite, professional and got the job done promptly and cleaned the area he worked in afterwards.... no added or hidden fees.I would certainly recommend Golden West Plumbing and Heating if you want professional honest work done.

N T

5 years ago

Brendan was super nice, honest and even cleaned up after himself. We are very pleased to say that we have AC! We called Golden after being told that we would have to spend 13-20k to have a new system installed. Instead of trying to sell us on something that we didn’t need he fixed the problem without replacing the entire system. Yayyyyyy! We will definitely be calling Golden and requesting Brendan’s services for future projects!Thanks Brendan! You’re awesome!Sincerely,NT

Erica Jorge

5 years ago

Golden West Plumbing was quick to respond accommodating us with immediate assistance. They worked amazingly with our availability and arrived on time. Rick was our service tech and was quick to diagnose the issue at hand and was very professional, knowledgeable and friendly. He provided different options in terms of what it cost to fix the issue and mentioned they have a membership plan that helps reduce the cost for current issue and any other future issues that arise. Needless to say I went the membership not just because it made everything cheaper but because I finally found a plumbing company that I love and will continue to do business with! I strongly recommend Golden West plumbing to everyone!Thank you Rick and that you Golden west plumbing for getting me taken care of! :)

Aztec Princess

5 years ago

Jason came an fixed our water heater issues, no waiting along time for repairs he got right on it an we are happy customers,. First time I used Golden West Plumbing heating an air conditioning I was a happy customer as well, Rico made the money we were putting into some upgrades worth every cent we spent. We will always use Golden West Plumbing heating an air conditioning for our plumbing issues, they have us as customers for life we wouldnt call anyone else, they been really good to us, thank you Golden West Plumbing Heating am Air conditioning your the best.

Steven Lucas

11 months ago

Chris and Manny were great. Very professional. Still need time to make the decision, but it was a great experience so far.

ohknowwhy1

3 years ago

José and Josh did great work! They finished 4 plumbing jobs, 2 of which were very difficult in about 5 hours! AND they stayed late until 830 pm and worked until they got the jobs done! I highly recommend working with Golden West!

Starlin Dotson Jr

3 years ago

Jose did a great job at looking at and addressing the issue. He looked inside and outside the house as well to see if we actually had a plumbing issue. He stated it was a roofing issue and he was correct. Though we did not have a plumbing issue the service was still great.

Casey Kilpatrick

5 years ago

Carlos was prompt, professional, and friendly. He serviced my swamp cooler and was upfront about the unit and any costs associated with the start up service. While the staff is overly pushy with the “membership” program, I felt everyone I interacted with wanted to provide excellent service. I would recommend Golden West to anyone looking to have a swamp cooler maintained or repaired.

Jason Sternberg

5 years ago

Ben Pitcher came out to unclog the main sewer line at our home. He was knowledgeable, professional, and courteous. He kept me informed about the procedure and did a thorough job. I would highly recommend Golden West!

David Hoff

5 years ago

Chris has helped us time and time again. We’ve used Golden West specifically due to Chris’s professionalism and politeness. He never pushes service on us, but instead offeres options. Would HIGHLY recommend. We’ve gotten a new cooling system, heating system, and maintained regular maintenance through them for the last 5 years.

Tito Valentine

a year ago

Chris form golden west was fantastic. He quickly solved a very loud noise in our ac system that was driving us crazy for a great price. Wohoo!

Tom D'Agostino

6 years ago

Carlos has done two service calls for us in the last month: one in our home and another on our rental property. I could not be happier with the service we received. He was ahead of scheduled arrival and we were automatically notified. He was thorough and speedy in all of his repairs. When we need future service we will ask for him on the jobsite. His customer skills are very good.

Mike Shormann

5 years ago

Anthony Garcia was the technician who did our repair and he was great. Our faulty water heater is located in a busy restaurant, and not only did Anthony work hard to get done quickly he did so with complete professionalism and courtesy. I will definitely call Golden West Plumbing and Anthony for any future needs.

S callahan

7 years ago

Absurdly expensive AND terrible customer serviceI cannot emphasize enough to not use golden west. I called them based on their good reviews for a furnace maintenance/ check up on a rental house in Denver. They said the check up was a flat rate of $199, so I figured it was a 2 hour thing to complete the service. On the date of the service, they called a bit after 11 to say their technician couldn't get into the house (it was on a lock box)- I called the tech at 11:20 and he said he had gotten in the house and would start the checkup. To my surprise he called 25 minutes later done with the service! $199 for 25 mins work! He then reported a small leak in the valve leading to the furnace and said he could fix it right then. I didn't want to leave a gas leak in the house so I agreed to have it fixed and said I would drive from boulder and meet him at the house. I arrived there about 45 minutes later and he was completely done, standing outside. The bill for 70 minutes of work was $584.00!!!! That's about 500/hour! To make matters even worse, since that time (November 12h I have left three unanswered messages for their customer service manager and then, because I never heard from him, one message for his boss the operations manager. No one has called me back. Unbelievable - I would never in a million years recommend this company.

Tyra Campion

5 years ago

Early Saturday morning I left a voicemail message about my furnace dying in the middle of the night, and Dina promptly returned my call. She was sympathetic, courteous, and had Chris V. and Gabe at my house within hours. Chris and Gabe were awesome! They were able to diagnose my furnace's issue and had it running in no time. I highly recommend Golden West Plumbing, Heating and Air Conditioning!

Sarah Nickel

2 years ago

If I could give a 0 star review I would! Golden West Plumbing come out to snake a drain. The plumber quoted me $6200 to install a two way clean out (without even attempting to clear a clog in my drain) as a temporary solution or $12000 to replace all of my pipes as a permanent solution. I was confused because I didn't understand how this would address the clog in my drain. And he told me that there was NO possible way of fixing the issue without installing the 2 way clean out and drilling through concrete. The technician left after I paid the $99 after hours fee without fixing anything. And he asked me to pay 1/2 down if I wanted them to come back the next day to “fix the problem”. I had another company come the same night for a second opinion (2 hours later) and they fixed the problem for $600! It was exactly as I suspected - a clog in the drain. I always support local businesses when I can, but not when I'm getting scammed! I would recommend RotoRooter over these guys! They'll save you $6,000!**update to the owners response**I said nothing about the pricing. My issue with this dishonest company is that your technician tried to tell me I needed something that I didn’t need that coat substantially more than what I actually needed. Maybe you should spend more time training your people since they obviously can’t even diagnose a simple drain clog.

Stan Jacobson

7 years ago

Just got my brand new heating and air conditioning unit installed by Chris and Carlos, and may i say the whole process went very smooth. They got the job done in a timely manor and were very professional. I will be recommending these two guys to anyone i know who needs the services Golden West provides!

Michelle Schlink

6 years ago

From the time I made the first call everyone I interacted with was friendly, professional and they got someone to me right away. Rico was my technician. He was professional, friendly, very knowledgeable and took his time explaining things to me and in doing the work. The work the same day I called - no multiple return trips. Also the fact they have financing is a real plus for those unexpected AND expensive emergencies. I will definitely use them again and refer them to my friends and family.

Josh Symes

5 years ago

Was having heating issues with my forced air unit. Called the office and they had a tech over within the hour. Brendan Franklin was my tech and he was super helpful and very professional. He took the time to explain everything to me as well as options to look at to save cost. He diagnosed the problem (bad motor) went to the store in down to pick up parts and installed all same day. I definitely recommend these guys.

Deanna Baysinger

6 years ago

Rico and team were excellent. They arrived on time and were very professional. They fixed exactly what needed to be fixed. Golden West's office staff returned calls and were helpful. If we need a repair, we will be calling Golden West again. We've already referred them to a friend.

Jessica Harms

3 years ago

Rico Cortes was so helpful and accommodating during a massive plumbing fix we found in our recently purchased home. He clearly explained the options, next steps and the entire plan from start to finish. He always communicated with me about progress and kept me posted of any changes to the original plan. In addition, the team that came out to help him were so professional (and fast!) - thank you!

Bruce Johnson

11 months ago

Luis came to our place on time, was very professional, provided the information I needed to make a decision about repairing or replacing my water heater. I would call Golden West again for other repairs we might need.

sean patterson

5 years ago

My AC broke down on a 100+ degree day with me and my 4 month old baby stuck at home. Took me most of the day to find a company that was able to come that day and try and fix it, Golden West was the only one able to come. Anthony was there by the end of the day, that’s the only reason they get any stars at all. After inspecting my system he told me that he might be able to repair it for $900 (with no guarantees the repair would work) or replace the system he told me was old and outdated for around $8,000. That all turned out to be a big scam. I managed to get a mom and pop business AC repair guy out here. It took him 2min to diagnosis the problem, and 30 min later he has replaced the part and my system was running again for a fraction of what Golden West quoted me. He also told me anyone who told me my whole system needed to be replaced was a scam artist. SHAME on Tony and Golden West for trying to scam and take advantage of me when the health of my baby was at stake. If you were honest at all you could have fixed my unit and spared me days of heat and inconvenience. Enjoy the $100 service fee cause that’s the only money of mine you will ever get. Golden West is just another big company looking to take advantage of and gauge their customers. SHAME!!!

Ski Vail

6 years ago

5 Stars all the way! I've used Golden West for AC repair, servicing my furnace, plumbing and most recently a full excavation and replacement of our sewer line from the house to the city line. This was a HUGE project and the Golden West team did an amazing job. Prior to Golden West giving us a quote to replace the sewer, we received 5+ other quotes which were all over the board and nobody (except Golden West) was willing to take ownership of the entire project from start to finish including repair of any landscaping, sidewalk, etc. The team worked 11+ hours for several days straight to get the work done. They are professional, hard workers and overall very nice, trustworthy guys. Highly recommend this company and I know I will be a loyal customer for years to come!

Nick Wynn

2 years ago

Many reviews said they were expensive and I hoped I would get what I would pay for. The plumber/technician did not take any steps to diagnose where my clog was and gave me estimates for $600+ and $1400+. The $1400 estimate had no written details, only verbal. Both prices included/required a membership of $150, but I had to ask a lot of questions to get that disclosed. Overall I don't feel like they were there to help me fix my problem, just to make money. The pricing was very shady and I declined the work. And to top it off they charge a trip charge when they already charge outrageous prices for their services. Had the work completed the next day by another reputable company who was forthcoming with information and helped me decide on the best approach. This was not what I expected from a company with 1000+ reviews and a 4.8 rating.

Sylvia Curry

2 years ago

Communication! Customer Service! Skilled tradesman! Locally owned and operated! Love this company.The entire experience is awesome - from the initial calls to dispatch to the work done at the job site. I can’t say enough about this company and their crew. They must have great ownership! Everyone’s always happy and on point 🙌👌🏼

Suzanne Smith

2 years ago

Carlos was professional and knowledgeable. He explained all of my options and didn't pressure me to select the most expensive. He took his time and was thorough. He's friendly and helpful. We will use Golden West and Carlos again!

Dennis Capps

5 years ago

The communication system Golden West Plumbing has developed with their customers from start to finish is exceptional. I knew the minute I called Golden West cared about providing excellent service. Nothing changed through the scheduling and arrival of Sean Sullivan. Although the issue was complicated Sean had the problem solved quickly. He thoroughly explained the problem and how it was repaired. The results could not have been better! Usually I don't have time for surveys but I felt it important to share this information with others!And in a repeat performance another opportunity to have Golden West Plumbing inspected my HVAC and water heating systems in an extremely satisfactory manner. Carlos and Pablo treated me like family and the job met all my expectations as well. They continue to show their focus on customer satisfaction.

Jaclyn Taylor

9 years ago

After a pipe burst in our crawl space, Golden West came out to repair it. I felt they did a great job. Included in our repair was a furnace inspection. When they examined our furnace they found a repair that needed to be done and scheduled a next appointment. It was very no pressure and they gave me plenty of time or a second opinion. The representative was very friendly and helpful.

J Schutz

2 years ago

MY NEW GO TO FOR EVERYTHING IN MY HOUSE! Our hot water heater busted on a Saturday morning, completely saturating our basement. Golden West was one of the few places open and they were the only place open that didn't charge ridiculously high after hour fees. José came out, assessed the situation, and did a great job explaining what happened and surrounding issues that needed to be addressed to bring the house up to code. He offered to install a new heater that night or the next morning, showing he cared that we didn't have hot water. We opted for the next morning. He was on time, the job was done quickly, and there was no mess left behind. I couldn't have asked for anyone better. José brought calm to a terrifying situation. Once I'm less overwhelmed with the process of fixing my basement, I will have one of Golden West's electricians come back to assess some wiring and electric box issues and one of their HVAC technicians service my furnace. Bonus: They are family owned.

Linnea Hord

7 years ago

Today we had Anthony Linares come out and replace our garbage disposal, as well as cleaning out the drain, and it took all day. He ran into an unanticipated problem and fixed it without complaint. He also took time to explain everything before, during and after it was done and was very nice to work with. I also appreciate being able to call and have someone out within a couple hours. We'll definitely be using Golden West again.

Cristina Gonzales

3 years ago

Love using golden west! Great service, super responsive and amazing value. We used applewood when we first bought our home and moved to golden west and saved SO MUCH MONEY. I refer them to everyone! Chris is especially awesome.

Jeanne Workinger

7 years ago

I always use Golden West Heating and Plumbing. I am always impressed with the level of customer service. From the first call, to the final signature on the invoice. Anthony ,who came today, is no exception. He was knowledgable, friendly and professional. I highly recommend this company; we have had them out for our air conditioner and now our plumbing.

Stacey Conway

9 years ago

Rico recently helped us with a sewage back up in our basement and replaced a section of pipe under the basement floor. Rico and the Golden West staff were very professional and helpful. Rico went out of his way to make sure that my husband and I understood why we needed to do certain things and how they would be done. The team was very neat, showed up on time and did a great job. I would definitely recommend Golden West to friends and family.

Brenda Zajicek

3 years ago

Ben and Josh were awsome. They were Very punctual, very respectful of my home and explained everything to me as far as what was going on with my sewer line. The pricing was very fair and I will definitely use them again and do recommend them!

GHM

4 years ago

Couldn’t be happier with their techs and services. They have a great memebership program and I’ve never had a problem getting the appointment time I want. Their guys are incredibly nice and take the time to explain things well. I’ve had Andy helping with my hearing and A/C and Rick helping with plumbing issues and I won’t go anywhere else - they’ve been so helpful and kind. Great company and people.

Eric Mink

3 years ago

Anthony showed up to help with an evaporative cooler issue. It’s on a difficult roof but he had no issues and it was a simple fix. In addition, he walked me through some possible upcoming issues, how much they would cost, and what I could do on my own. That’s my kind of service as I like learn from the experts so I can do all I can, before I have to call in reinforcements.

Theresa Groff

9 years ago

We had Golden West Plumbing and Heating replace our air conditioner and heater. They were quick to respond and got it replaced quickly. Anthony G was great! He was extremely professional, explained how everything worked and answered any questions we had. I'd recommend Golden West Plumbing and Heating to anyone that needs an air conditioner or heater.

.

3 years ago

Jose was the tech who came out and determined where water was leaking at shower access panel. he provided all facts & provided us our options. very informative, very quick, very attentive to what needed to be done. really really happy with golden west & their techs, services, & professionalism.

Lawlori1

3 years ago

Greg came out and gave us great service. He did a furnace check and was very thorough and even made a suggestion for a different furnace filter because the system we have wasn’t efficient. He was prompt and I will request Greg every time!

Misty Kallas

7 years ago

Trying to deal with an older swamp cooler has been a nightmare. When the swamp cooler went out (on a hot night of course), I called Golden West and was surprised when my call was answered (by a human!). Sarah was professional, kind, and offered to send someone out immediately. Carlos arrived and was able to fix the problem within 30 minutes. He was also professional, kind, and prompt. This company is amazing - I've had to call on them twice and each time they are extremely communicative and caring about their customers. I've dealt with plenty of repair companies and Golden West is the best at removing any anxiety and worry you might be feeling about losing your AC in the middle of a 90 degree day. You may pay a bit more, but you can't put a price on your sanity. If you want the best service by the best people, call Golden West.

Alice Hunsaker

9 years ago

Golden West is absolutely the best plumbing and heating company in denver. They prove their care and dedication through their outstanding and very friendly staff. They are always on time, professional and very proficient. When my ancient furnace finally quit two years ago at the end of October I knew I needed to get a new one and fast.. but where would I go for high quality work at a great price. My friend recommended me to Golden West. I had never heard of the company having used Brothers in the past, but trusting my good friend I called them up. Right away a service man named Chris showed up at my house and gave me my quote. He was so professional and knew everything. He was able to replace my furnace starting the very next day. Now 2 years later my furnace appeared to be making noises, so I called up Golden West. I was so happy they were able to come the very next day, and couldn't be happier when I saw Chris at my door. He spent a lot of time checking the furnace and making sure that everything was working great. He couldn't find a problem with the furnace, and instead of quitting there since it was not a furnace issue, he continued to go through issues he thought it might be and he discovered that my gas meter is now ancient and was the one making the funny noises. All I had to do was call Xcel energy, and they are coming to replace it free of charge. There was no service fee to pay Golden West for this discovery, checking the furnace or for coming to my house at all. All I can say is, Golden West is the place to call with any heating or plumbing issues (sorry Brothers) and Chris is the guy to get your problems fixed!!!!!

Dave Kreger

4 years ago

Tony of Golden West did a great job - although our electrical problem was a fairly straight-forward one, Tony checked things out to ensure his initial assessment was correct, then implemented the solution quickly and thoroughly. He was friendly and personable and informative, and I'd be very happy to use Golden West and Tony again for our next electrical issue. Thanks Tony!- Dave K.

Sylvia Ramos Echandi

3 years ago

Leak detected in food disposal already installed in home.Daughter called this company and I remained home for work to be done. (Mother)Mr Sky Hughes was a professional and well mannered plumber. Answered any questions I asked as work was done in food disposal replacement.Spoke very highly of his company and his bosses.Job done , Sky cleaned all areas. Came prepared wearing face mask and put on shoe covers before entering house.Will recommend Golden West if asked for their services, very satisfied customer thank you.

Don Casias

2 years ago

Great service. Carlos was fantastic. He explained the options clearly, made thoughtful recommendations and replaced the air conditioner the same day for a reasonable price. Highly recommend them.

Natasha Harris

4 years ago

Everyone at Golden West was so helpful when I had a late night plumbing emergency! Jose arrived within 35 minutes of my call and was super helpful, kind, and informative. Everything was resolved and I was so grateful for their 24/7 amazing service!

Angela Hout

4 years ago

I called in a panic! Michelle answered the phone in a professional and courteous manner. I had a tech out within an hour! I really appreciated it since my parents are in their 90's!. They came out, figured out what the problem was and it was fixed within another hour and a half. The price was VERY reasonable especially with such short notice. I called other places and was told there would be a wait of up to a week! I am so glad to have discovered a good, reasonably priced plumbing company and its in our neighborhood. I cant wait to tell all my friends and family what a GREAT experience I had with Golden West. Thank you for being the company you are!

Jennifer Snow

9 years ago

We had Carlos Gutierrez from Golden West Plumbing, Heating and Air Conditioning out to complete some work on our AC, Furnace, and install an alarm on our sump pump. I was very pleased that the organization calls you to let you know that the tech will be arriving within the hour. I also found Carlos very polite, professional, knowledgeable and helpful. He always took time to explain what he found and to answer any questions I had. He took care with our home while he was working, which gave me peace of mind. I didn't feel like he was trying to sell me unnecessary items either. I would definitely use Carlos again for our heating and plumbing needs. Thanks Carlos!

Diane Redmond

4 years ago

Jason is the best heating technician ever. They sent him out the same day, and he diagnosed the issues so fast. We had heat with in 2 hours. We have a lot of issues and he knows how to fix repair all of them. Thanks Jason and Golden West

Daniel Webb

10 years ago

I would NEVER use this company again. Technician that came out was extremely shady. We paid for a furnace inspection and cleaning because we were selling our house. Long story short, the tech said we had leaking gas, the furnace was very old and needed to be replaced and said he had cleaned the furnace. Knowing the tech was completely wrong because our furnace is a well made brand and only 3 years old, I called another company out for a second opinion. This well reviewed, amazing company with great work ethic came out and instantly knew we had a great furnace just by looking at the brand. They tested the unit and found there were definitely no gas leaks, all parts were in great working order, and the tech from Golden West didn't even clean out the furnace.I filed a complaint with the company and with the BBB. Gold West refunded our money and in their reply to the BBB complaint said they only wipe down easily assessable parts of the furnace and change filters as part of their cleaning. I don't know about you, but I can replace my own filters and wipe down my furnace with a wet rag for MUCH less than $89.Spend more money and go with a better company because this company is a joke. Glad we got a second opinion because we would have lost the sale of our house, had to spend a quote $3,000 - $4,000 on a new furnace which wasn't needed, and had to go through the process of putting our home on the market all over again. Steer clear if you are smart.

Andrew Hawkins

2 years ago

Ben is the best plumber to work with hands down! He goes above and beyond to make sure that you get the best service and resolves your problem with utmost integrity. He made sure to cut the roots out of our main line and was able to clear everything with ease. No other plumber was able to do so.

Seth Sanford

a year ago

I'm not a plumber or electrician by trade, but I really appreciate when these professionals help us fix things up, they also explain why things are broken and how it all works. Brendan really knows his stuff and explained some complicated mechanisms in relatively simple terms. Oftentimes dealing with a broken boiler is not fun, Brendan made it a pleasant ordeal. Great guy.

Margaret-Ann Burness

8 years ago

Golden West Plumbing & Heating is fabulous! It was snowing and well below zero, and they came out late at night to service our furnace, and it didn't cost us fortune, even for an after hours visit. They were knowledgeable about the products and services as well as respectful to our house, our specific needs and time. I would call them again in a heart beat. Two thumbs up to Chris and his team!

Terrell Grayson

3 years ago

Chris VanMeter is the real MVP. He showed up early, diagnosed the issue with my furnace and got it fixed. At no additional charge he helped me setup my ecobee, and fixed my filter placement, and taught me how to properly setup CO2 alarms and did all of this with a smile. I don’t know what they’re paying Chris, but they need to double his pay and give him twice the vacation because he’s an asset to this group. 10/10 would recommend this company for everything.

Kari Mueller

4 years ago

Brendan did a top notch job! He diagnosed and repaired the furnace issue during the service visit to my rental home in Arvada on a Friday before a cold weekend. I know I got lucky and that's not always possible but I appreciated it.He also helped my renter to show her how to use the thermostat and replaced the battery.The price was high BUT I know how hard it is to find people who know what they're doing and can fix the issue the FIRST TIME. Especially on a Friday before a cold weekend when I have renters with a young baby.Brendan worked hard to sell me the job and also the annual membership for maintenance and pricing. I know he probably has to sell the repair and the program every time and not many people will pay for it and I know how hard it is to do sales at the same time have the technical skills.I respect his hard work and capability so I paid a premium price for the job and signed up for the annual program as well. Sometimes with service contractors, I pay them to come out multiple times or I have to get different people and pay them for each visit. So I am happy to have a company that can solve my furnace issues and also plumbing and electrical issues. All the other contractors are so expensive as well and at least Brendan worked hard to prove to me that he was knowledgeable and it meant a lot to get the work done on such short notice!

Sam Gilliland

2 years ago

Brendan was very knowledgeable and helpful. He spent a significant amount of time talking to me, figuring out exactly what we wanted out of our system, and looking carefully at our house to determine options and pricing. I am extremely appreciative of his time and attention to detail.

Josh Berry

5 years ago

Chris and Gabe were fantastic. Our furnace died Friday evening. My wife and I were expecting our Airbnb guests to check-in later that night and the temp in the house already dropped below 60. I called and Chris and Gabe arrived within 45 min. They diagnosed the problem quickly, and we determined the most affordable option, given the age of the furnace (25+ years), was to install a new furnace. They gave us four options ranging from $4,800 to $11,500. We chose the least expensive option and they knocked off $300 for choosing not to finance. They said they would come back early in the morning to replace the furnace.Because we had no heat over night, they provided us with 4 space heaters to tide us over.They came early the next morning and started replacing the furnace. The installation from start to finish took 4 hours and they were total pros. They even replaced some old piping on my water heater FOR FREE just because they saw it, considered it a problem, and already had turned off the gas. When they finished, they did a great job cleaning.I give them my highest recommendation and will use them again.

Ingar Lammers

6 years ago

Golden West gets all 5 stars! We had a rotted drain pipe under our house, which would have been thousands of dollars to fix. Thanks to Rick who guided us through the process of getting our insurance to cover the cost, and his amazing team to come fix it, we couldn't have been happier. Don't look anywhere else for a plumber. This company is awesome at what they do!

Daniel Kornreich

10 years ago

Excellent service, above and beyond all prior expectations. Our technician, Phil Smith, arrived right when he said he would with a friendly and pleasant demeanor, despite the unpleasant nature of the situation, and promptly began working on our flooded basement. The service was so excellent we had him look at our sprinklers after he was done. Its a good feeling knowing where to turn when your basement is flooded with toilet water. Golden West has firmly secured my family's business and comes highly recommended.

Jen Jen

8 years ago

We have now used them 3 different times. 2 times for plumbing issues, one being pretty extensive another for some minor stuff, and then another time for our furnace installation. The biggest reason we continue to come back and use them is because of the incredible customer service we get from our technician, Anthony Linares. He is honest, always show up on time when he says he is going to and really knows his stuff! I would highly recommend Golden West Plumbing and ask for Anthony or his dad Tony! 2 of the best in the business!!

Anthony Linares

4 years ago

Great company! Great people. From the owner of the company that really treats his clients like family, the way this company is ran is legendary. The employees that call golden west home are skilled, certified, professional and in there own way unique, caring, genius, experts and flat out awesome! Guaranteed great service and experience. From the people on the phone, to the people at your door step, to the work done, if its anything less than quality. Then its not a golden west experience! And nobodies perfect but even mistakes are handled with grace and finesse .Anthony Linares plumber, hvac tech and electrician

Pamela Wu

5 years ago

Jacob is great! I am so happy that Golden West plumbing assigned Jacob to assist in a plumbing issue in a bathroom that was leaking. He takes the time to explain what he is doing and doesn't mind repeating the same things for someone who is definitely lost when it comes to plumbing issues. I requested Jacob to return for another service and I am grateful that he was able to address the plumbing issue in a short period of time and assure me that there were no other issues in the house. I had a positive experience with Golden West and their receptionists as well.

Karen Apple

a year ago

Brendan was very informative and patient. Good personality. Made sure we knew everything he was doing and what to expect when we start up the swamp cooler next spring. Very helpful. No wasted time. We would like to have him as our regular technician.

Stephanie Dees

4 years ago

Brendan was prompt, efficient and knowledgeable about several different areas I needed help with: Sprinkler system , HVAC, water heater, you name it! He was super friendly and helpful and I appreciated his demeanor and professionalism. He wore booties inside, he kept me informed with what he was doing every step of the way and didn’t leave without ensuring the job was completed to my satisfaction. Would definitely hire again!

Shannon S

a year ago

Chris was amazing!!!! We had a water leak that needed immediate attention and was an emergency. He was very comprehensive and did a great job. He was an expert! He was super helpful! Thanks so so SO much!!!!

Andrew Krautheim

8 years ago

Called to have them check on an old valve that started leaking. Anthony was very upfront about the pricing and what my options were. He got to work right away and I asked if he could explain the process to me (just out of curiosity). He was more than happy to let me know exactly what he was doing and what tools were being used for what. Overall, it was a great experience, and the valve he installed looks and works great. Would definitely call again if I had other concerns in the future.

Hierodeacon Mark Berge

a year ago

Chris and the Golden West team are the best! Outstanding and quick service. They're my first call for plumbing and HVAC needs.

Lacy Mckinley

2 years ago

It’s 102 degrees today and Andy’s visit was like a gift! He fixed our AC unit quickly, was very professional and explained what had happened and what he’d be doing to fix it, and he was also just very kind person. Would 100% recommend!!!

Patrick Liberti

2 years ago

Brendan is the man. I bought a new home recently and got lucky that he came out to do some work for the previous owner installing a water heater. He was so professional and did such a great job we also had him install an entire new HVAC for us and his work again is phenomenal. I will use Golden west plumbing for any work I can and I will always request Brendan. This company and its employees can be trusted. That says alot these days.

Alex Oves

7 years ago

I would recommend Golden West to anyone. My wife and I recently moved into a historic home and wanted someone to inspect and service the furnace. Golden West was one of 3 companies that I called, and they were the most up-front, honest, on-time, and VERY thorough. The difference between Golden West and the others was that they actually listened to me and my needs and worked to gain my trust. Carlos G went above and beyond with the whole inspection and offered multiple options and gave advice as if he were in my shoes. I'll definitely be calling Golden West when I need work done in the future and when I eventually replace the furnace and water heater.

sarah Schweitzer

5 years ago

Anthony was very friendly and informative and fixed our initial problem even though it was more than he bargained for. When he was done he went out of his way to fix a minor drainage issue with our dishwasher. We were more than pleased with his customer service.

George Barker

5 years ago

We had a pressure reducer valve fail on our main water line at our house in Applewood that forced us to turn off the water. We called several plumbing companies but no one was able to get out that day with the exception of golden West plumbing. The customer service and communication with the office was fantastic and the work done by Jose and Pablo was efficient and well done. they had great personalities and explained everything they were doing. We also felt like the company provided a fair cost for the job completed. Thank you!!

Richard Van Ort

a year ago

This was an emergency replacement of a below ground ejector sewage pump in a 500 gallon waste tank. Ben got the job done as quick as possible as the tenants were totally without the use of water and one was a bakery making 300 cakes plus cookies for a Ukranian and Polish fund reaiser this coming weekend. Great job Ben and crew!!!

Lucia

5 years ago

My husband and I were desperate. We just moved into our new house, and our sewer clogged and backed up into our basement. I did a quick search for plumbing companies in the area. Golden West popped up because Google recommended this company. 4.5 out 5 stars. I was thinking, this is good, there are a lot of reviews, people seem to be happy with the service they received and I was thinking this was my lucky day. Called and the person I talked to was very friendly and helpful. She told me unfortunately that they were booked for the day, but they had a spot open for the following day. It was going to cost 39.00 just for them to come out and view the problem. We would get a further price once the technician came to our house. I booked it because I wasn't sure what luck I would have finding a company to come out that day since it was mid day. Next day came, and our technician Rico showed up. He took one look at the slight backup, and gave my husband a quote of almost $500. We were desperate and he knew it. We agreed to that price and he started to clean out the sewer pipe and maybe halfway through his machine broke. He didn't even clean out the complete line and basically told us that his company did not guarantee to clean out of the entire line. And then he tried to get us to commit to getting our whole sewer line replaced because it was too old and needed to be replaced. Granted our house is older so we knew that the pipe would need to get replaced, but not in the first week of us living in the house. This company is a complete rip off and just wants your money. Don't use them!!!

Jeremia Reagle

3 years ago

Jose was great. He showed up on time in an emergency situation, and had a great attitude while he was dealing with the sewer line. He got the issue resolved very quickly and in a professional matter. I would highly recommend Jose in the future

Bradley Wiidakas

3 years ago

Rico is the real deal. Simple as that. This is now the 2nd time he's been here for our different requests and both times we are sincerely happy. Just finished replacing our main water shut off valve.The great news as well is that Rico doesn't mind giving me some free education about my specific questions concerning my home and our plumbing needs. He's a master plumbing, professional rep for Great West, and a genuinely good human being.

Eddie B

3 years ago

The most professional job I could have imagined. Replaced an old broken A.C. unit and an aging 40 gal. Water heater in one day.Durring the install Brendan took the time to show me countless shortcuts that were taken by previous repair men and went out of his way to explain the intricacies of all the parts, pieces and even tools involved for the job. He worked late, never rushed anything and gave me the confidence to know to know that he is a man who takes great pride in his work, and it shows. Not only does everything work great, it looks 100% better than what was done by previous repair men.This is the 2nd job I've hired Golden West for, and I'm glad I did.

Matty Plumbs

4 years ago

Carlos was very polite and very thorough. he looked over the issue and was open with what could be possible solutions and also that the prognosis was not 100%. He explained the warranty situation and made me feel at ease with my decision. I will be using them again.

Diane Pasch

3 years ago

Jayson Royster and his work partner did a fabulous job. They both were professional and competent. Their employer, Golden West plumbing and heating have wonderful employees. I recommend this company without hesitation

Brian Harris

6 years ago

Had to call out Golden West to look at ourA/C which was not working. efficiently . Turned out to be a much bigger problem that we first thought involving our furnace. Chris was very helpful and during his thorough investigation discovered we had a leak on the A/C cooling pipe which luckily turned out to be covered by warranty . Saved us from a very large bill. All the office staff and the service people working for the company are very polite and helpful. We confidently use them for all our heating cooling and plumbing issues.

Niko Zivanovich

3 years ago

Chris from Golden West Plumbing did a great job fixing my AC unit. He was very professional and was able to explain things in a clear and concise way. Would highly recommend their services again.

Giovanni Thomas

3 years ago

Andy was very professional and most importantly honest. I had a company come in before he did and told me my ac unit was not repairable. Andy said otherwise and got the job done quickly and efficiently. I would definently recommend Golden west.

Ben Plank

2 years ago

World class service. My heater was broken and they came out and fixed it within an hour of calling. They are extremely professional, knowledgeable and do amazing work. I highly recommend them and will be using them for any of my plumbing, heating or ac issues for my home. Thank you as always

Ian Myers

5 years ago

We had an emergency late Sunday night when our basement wall started to swell with water. After calling 5 different plumbers and hearing the earliest they could reach us was three days I was relieved to hear that Phillip B of Golden West could be at our home in 45 minutes. Phillip showed up in 30 minutes. He was courteous, respectful and took the time to thoroughly explain all the steps we needed to take to fix the problem. I could not have asked for a better plumber than Phillip and will recommend him and Golden West thoroughout my neighborhood moving forward.

William Vaughn

4 years ago

Phillip showed up @ the beginning of the appointment window. Checked out the plumbing situation and took about 5 minutes to writeup pricing options Went over the different scenarios, and prices and when we agreed on an option he quickly got to work. Never seemed rushed and took his time When he was done cleaned up the area, tested a few more times to make sure everything was okay, and headed out. Will have out again for my next plumbing job.

Daelin L

7 years ago

Our furnace needed to be replaced. Chris was excellent at explaining the causes, potential hazards, and options for us. They were fast and did a quality job at a fair price. In addition, they are the type of people you don't have to worry about having in your home. I would recommend Golden West for all your HVAC needs.

Don Herzog

4 years ago

Golden West Plumbing, with Zack DeMare & Fabian, did a fabulous job of installing the plumbing for a kitchen remodel, including moving the dishwasher to a new location. They were prompt, careful (like putting down protective carpets and drop cloths), and responsive to my requests. They did exactly what I asked and paid attention to detail. They were both friendly and professional. Can't ask more from anyone...

Gayle Stutesman

3 years ago

I was very happy with the whole experience. Jose arrived on time, measured the sink, left to buy the appropriate sink and we had it installed within 4 hours! He was very personable and knowledgeable.

Sprintn

2 years ago

Brendan did an excellent Job! He gave us an education on why something should be looked at and was very thorough...while at the same time understanding that cost can add up and making sure the job was done correctly without being excessive...allowing for some things that can be done at a later Date but that should be followed up on periodically.I would hire Brendan again.

Chas James

2 years ago

When I called to schedule the appointment, I spoke with Lanette and she was unbelievable. Very nice, helpful, and accommodating! I would recommend gold west plumbing based on my experience with her alone! :)

J E

2 years ago

02/13/2021 - first real frost of the season, my store's heater went out. I called , literally, 19 servicers and none were available.Chris was supposed to be out at 3p, he arrive at 12p!! Extremely knowledgeable, very friendly, fixed everything and taught us how to mitigate it in the future!!Cannot recommend enough.

Michelle Friedrichsen

3 years ago

Anthony at Golden West Plumbing was 1 of 3 people (companies) who came out to give us an estimate for a new boiler. They were not the lowest or highest bid but it was Anthony's professionalism and responsiveness that stood out for us. Carlos helped Anthony install our new boiler and both couldn't have been more polite, respectful and friendly. They both spent the time explaining our new system and answering all of our questions. They even left the boiler room cleaner than they found it.

Aaron Norris

3 years ago

Jose was phenomenal. He helped a very difficult situation go away in a very short and inconvenient timeframe to help my house sell on time. Completely professional, and went above and beyond in helping find a perfect solution to a difficult problem. Highly recommend this company to anyone in need of a plumber who helps people over helping themselves. Thanks again!

Nick Buenger

2 years ago

Needed our hot water heater fixed due to a leak. Got an appointment the next morning and the problem was solved in no time! Our technician Anthony was super knowledgeable, personable and did great work!

Jesse Myers

4 years ago

Andy was absolutely fantastic! Came within 30 minutes on a snowy day, diagnosed and fixed our furnace issue quickly, and explained every part of the process. We will absolutely use Golden West/Andy for any/all our future HVAC needs!

Katie McGuire

2 years ago

The company was able to schedule me quickly. And even called when an earlier time became available. Carlos was on time, polite, and extremely helpful! He took the time to walk through options with me and review the work that was done.

Candise Shulman Smith

a year ago

Swamp cooler season setup.
Joseph Valdez was professional, diligent, efficient. He was extremely patient and he explained things clearly.
Wonderful work.

Samuel Sherman

2 years ago

Terrible company. I had a meeting, so I asked him if he could possibly get a text when he was done. That made him so mad and he refused service and left. He also refused to wear a mask and was insanely disrespectful.Update:Their response below, just so people know, is strictly for PR purposes. They tell me to contact them publicly, even though I did. When I contacted them they hung up the phone on me. They refused a refund or to do anything to make it right. However, The documentation below will be great for the dispute I filed with AMX.

kyle engman

4 years ago

I had Golden West doba repair on a furnace in a rental home a couple of years ago and all went well. Having them come out to look at the swamp cooler at the same house was a huge disappointment and mistake. Anthony tried to ipsell me and create a dedicated circuit to the swamp cooler which I declined. He then told me it would cost $800 to fix the problem which included moving the motor on the swamp cooler. I asked about the breakout and was told it was almost all labor. This made no sense to me as the swamp cooler has been on the house for many years. I declined the repair and went to the house where I got on the roof, made a small adjustment to the pulley and it has worked great for the last week. Of course they immediately nicked my credit card for the $129 service call though they didn’t give me any sort of invoice. I called the office a week ago to talk about my experience. I talked to Kelly who told me a manager would call me shortly. It’s now been a week and I have heard nothing. I would not use them again and would look elsewhere for service.

Angela Maes

2 years ago

I have been a customer for over 8 years. They are prompt, even in a snow storm, for a repair. They also stood behind their parts warranted and replaced the blower at no charge. I highly recommend them especially Chris- he always goes above and beyond to make sure everything is working perfectly.

Tyler Coffman

3 years ago

Professional from start to finish. The only plumbers I call when I need something done. Ben was great. Had to replace an old pipe under the foundation in our basement. Ben and his team was in and out in one day. They were extremely professional and clean. Left our basement much better off than they found it. Thanks again

Paige Wilson

3 years ago

Chris was very friendly and made sure to give me a wide range of options for repairing my furnace. Golden West was prompt with getting someone dispatched to my location. I would definitely go to them again in the future.

Bill Potter

5 years ago

Woke up to a seized heater blower motor. Called Golden West at 6am and a friendly gentleman named Bill answered my call on the 2nd ring (impressive in itself). Described the issue and he advised a tech would be at my house between 8am and 10am. At 7:45, I received a call from Golden West that my Tech Chris would be at my house at 8am. Also received a nice email confirming the appointment, along with a description of Chris and his credentials. Chris was extremely competent and replaced the bad motor. Everything is working perfectly again. I highly recommend this company, and especially Chris.

Jeff Miller

4 years ago

Carlos Luna and Alec both did a great job installing our new AC condenser. They were courteous and professional. When Carlos arrived for the estimate he provided a variety of options to choose from. They made the installation process a breeze. Thanks guys!

Natalie Stratton

5 years ago

Golden West was extremely responsive and had someone out 2hrs after calling on a Saturday when our boiler broke. It was easy to understand what their strategy was before they started work. They were efficient and respectful throughout the 2- day project.

Marcus Jones

10 years ago

These guys are top notch people. We needed work done basically redoing our entire heating system in the basement and they took it on with gusto and had it done in only a few days. It works great and we've had zero problems with it. They also came by and helped us check out an issue with our attic furnace and it was over and fixed within 10 minutes of being here. Awesome company that I'd definitely recommend.

Matthew Lackey

2 years ago

Andy and his crew did a great job installing our AC. He is extremely knowledgeable and professional. I highly recommend Andy for any HVAC issues you might have!

Nicole Christenson

7 years ago

For a single women having a/c problems with no idea who to call i had a friend recommend them and they were amazing!! Chris gave me all the options, with no pressure. He answered all my questions and gave me lots of insight i didn't even know. I ended up going with a new a/c and furnace. The gentleman who came to install were very clean and explained everything very well. I would recommend to anyone and will be keeping them in the future.

Revenue River

4 years ago

Golden West saves the day again. I can't say enough good things about this entire outfit. I've used them for heating, cooling, electrical, and plumbing needs for my building and they rock.This time Andy came for an AC issue. This issue has plagued me for 2 summers and I had several other companies come to try to fix it. One main competitor spent 7 hours here troubleshooting before telling me to rewire the building.Andy came in and found the problem in literally 7 minutes. It was a mess from other poor work. He cleaned it all up, got my AC working, did the system maintenance, and was out of here in under an hour. So grateful for GW sending someone that was smart, capable, and friendly.THESE GUYS ARE RAD!

Kaleigh Eagan

5 years ago

Carlos was great. He answered all of the questions my fiance had left with me. We will definitely be using Golden West to service our air conditioner in the spring and our furnace again next fall!

Joe Marsh

5 years ago

Anthony Linares did a great job. Gave me a number of options to choose from price and risk wise. Our furnace was in a constrained cellar. Spent 14 hours straight to swap out the old furnace and rework all the exhaust lines. Came back to fine tune and make sure it was working the next day. exceptional customer service. Gave us space heaters overnight while we did a furnace swap out and came by late at night after his last appointment to drop them off as promised.Fabian was also an exceptional worker. He didn't stop until the job was done and was very polite to our family.

Heather Peters

4 years ago

We were very happy with our services from Brendan. We didn’t have heat for over 24 hours during a big blizzard and they came right away and he stayed until it was fixed. He explored every option that could be wrong and explained everything he did thoroughly.

Cheryl Murry

2 years ago

The old hot water heater was producing about a gallon of water a day. They came out right away and since the old one was over 10 years old we did a replacement the next day. Very courteous. Provided options at various price points. Good, quality work.

Dan Feighery

6 months ago

Anthony Linares from Golden West was fantastic. He was professional, polite, and provided me with several options to repair my furnace.

Ellen G

3 years ago

We woke up to a cold house on a Saturday morning. Golden West sent Anthony the same day. The repair turned out to be more complicated than could be fixed that day, but Anthony walked us through the whole process and kept in touch via phone calls and texts until the special order came in and he was able to fix our boiler. A very stressful situation was made much less stressful, because of Anthony's open friendliness and great communication.

Hillary Hutcherson

8 years ago

After our HVAC decided to stop working we called 10 different companies for service (TEN!), Golden West had the most reasonable trip charges, was able to come out that day, and got us up and running again in no time. Service was great, Anthony was extremely helpful and all prices were quoted to me up front. I will not hesitate to call them in the future whenever the need arises. Thank you!

Rebekah Simmons

5 years ago

The office staff kept me updated with my scheduled time and when to expect the technician. Jose with Golden West was very professional, knowledgable, and friendly. He worked quickly to diagnosis my problem and wasn't pushy to complete the work. I'd recommend Golden West.

Margaret Mumford

6 years ago

Chris V. has been keeping us out of the cold for the last 2 years. First he saved us during an extended sub-zero furnace outage and furnace replacement 2 years ago and has kept our new furnace in tip top running order ever since. His can do attitude along with his knowledge or our systems hardware/software and accessories give us complete confidence that we will be warm, toasty and humidified this winter and for many to come. Great communication with both the office and Chris have made our experiences thumbs up! We recommend Chris and Golden West without hesitation.

Tracy Visceglia

7 years ago

I have several rental properties in the Denver area. Each time a tenant has needed a plumbing issue resolved we have called Golden West. Both the tenant and myself were very pleased with the prompt service and quality of the work. They made solving the issue easy for everyone involved and all at a reasonable price.

Michael Mongillo

2 years ago

Had two AC units repaired as well as HVAC maintenance.Golden West was great about communication and scheduling. The technician, Andy, was polite and professional. He was happy to explain everything he was doing, and the units are working now.

Edward Frankovich

5 years ago

Jose F. and his partner did an excellent job troubleshooting and rectifying our water issue! We’re thankful that Golden West was able to schedule an appointment within a short period of us calling.

Meena Bhatti

3 years ago

Absolutely amazing!! Would highly recommend Brendan and Golden West Plumbing. Service was fantastic and very professional. We called them and Brendan was at our place within an hour or two. Super friendly, knowledgeable and efficient!

Anne Hazelton

7 months ago

They were able to fit me in on the same day and finish the job in 4 hours. It's taken other plumbers about a decade to figure out what was wrong.

Niki lord

3 years ago

I can’t say enough good things about Rico and his team at Golden West Plumbing!We had a drain back up in our laundry room which in turn lead to the discovery of a more serious issue- a broken cast iron pipe under the slab. They could not have been more prompt, courteous or professional and kept us informed every step of the way. They stayed focused on our job until it was complete. Will be hiring these folks from now on.

Ari Rosenthal

9 years ago

Anthony Linares from Golden West provided exceptional customer service today to help me install my water line to my new refrigerator. After dealing with a very frustrating installation process with Home Depot, Anthony arrived early and provided me with my options so that I could me an informed decision. He was very courteous during the whole process and I would highly recommend using him specifically again for any other plumbing or HVAC issues I have again! Thanks Golden West and than you Anthony!

Carroll Rynne

3 years ago

Wow! Anthony was great in every way! He was quick, courteous, clean and friendly! I would recommend him and Golden West Plumbing to anyone who needs this service and wants really good workers! Thanks Karen and thanks Anthony and Alec!

Laura Fragoza

5 years ago

Awesome service!! Our bathtub and toilet was backed up so I was looking for a plumbing company. Another company was trying to get me scheduled 4 days out due to weather conditions. I called this company at 7pm and we asked for any availability the next day and they were at my house at 9 am! Jose (the person that came out) was great and did an amazing job!! So glad it got taken care of. I will definitely call again if I ever have a plumbing issue. Very pleased from the person who I spoke to over the phone to get it scheduled to the person that came to our house.

David Karady

4 years ago

Brendan is absolutely awesome. He went above and beyond fixing my evaporative cooler and even showed me some basics. Wonderful customer service and friendly. I will definitely be using Golden West and Brendan for all of my utility needs! Thanks!

Johanna Bares

a year ago

Had the pipes for the kitchen sink cleared.Did a great job to make it work proper and gave advise how to keep it working well in the future.Would recommend this company and technician Ben Pitcher for anybody!Thank you,Johanna

Rockabetty28

3 years ago

The tech that came out was very pleasant, polite, and clean. However, he wanted to charge me almost $487 to replace two shut off valves under my kitchen sink, $349 to install a kitchen faucet. Then he suggested upgrading to their super high end faucet with a total install of $1116. He also tried to sell me a membership on top of that. I checked with two other plumbing companies and they said it was way over priced. I now have a more reasonable quote from another plumber for almost 1/3 the price. So on top of all that I had to pay a $40 service fee for a guy to tell me he wanted to charge me $1116 to replace two valves and a faucet. What a joke. If your looking for fair prices you won't find it here.

Laura Mullen

3 years ago

Andy came out to inspect the furnace prior to the start of the winter. He arrived on time, was thorough and knowledgeable as well as very friendly! Golden West does a great job and I will use them again!

Lang Ingram

4 years ago

We had a pipe start leaking late in the evening on a Saturday. We called around and didn't have any luck finding someone that would come out and help us that night. I found Golden West on google and gave them a call and they dispatched someone to help us right away. Anthony came, evaluated the problem and gave us a few options for repair. Anthony was knowledgeable and took care of the problem very quickly and with terrific customer service. I hope we don't have another problem like this, but if we do I will be calling Golden West Plumbing!

Adriana Alyk

3 years ago

Ben is so kind and professional! He did a great job at a great price. You can tell he really cares about his customers. 10/10 would recommend and use again!

Karla Zahrte

6 years ago

Aaron came in and quickly assessed how to fix our bathroom plumbing issue for the immediate resolution and advised on future needs. He was so friendly and educating in his descriptions of the small and large problems for the plumbing in our older home. He was quick, thorough and considerate. Thank you to Aaron and Golden West for the extra effort!

wen

9 months ago

Carlos is fantastic to work with as always. Easy and clear communication with up front information. Respectful and good sense of humor. Thanks Carlos!

Sandi Klein

2 years ago

Josh was very friendly and professional. Showed me everything that was wrong and when the work was complete showed me everything that he had done.
I felt good that he was wearing a mask.’explained what everything would cost and gave me time to consider my choices.

Escape Works

5 years ago

After going through 4 different companies to try and come out to fix our AC, finally a company that not only jumped to help us right away but presented extremely high and friendly customer service. Four days of false promises from 4 companies, Chris and Andy were here in 25 mins. Amazing. From the moment I called everyone at the company was extremely professional and helping. Chris and Andy are fantastic at their jobs and presented customer service to the highest level- keep these guys on!We look forward to working with you all again.. Thanks guys!

Dan Searcy

4 years ago

Anthony was very professional and worked to insure that things were completed correctly and in a timely manner. Both he and Alec worked very hard. My wife and I are both very pleased, and we will only use Golden West moving forward!