Marissa Granados

a week ago

I had a great experience today with Luis, my new plumbing technician. He was super patient with me while reviewing my options on a new water heater, answered all of my questions, and I ultimately felt so comfortable moving forward same day. Aaron had come the day before and took great notes, so Luis had everything ready in case I wanted to move forward, and I’m SO thankful I did.Don’t waste your time shopping around if you think you want to. Luis, and everyone at the Fix-It team that I’ve met, has always been honest, thorough, patient, and super friendly. They’re a great group of people, just do it. And ask for Luis for plumbing/water heater needs!

Ron E

a week ago

Scott M. arrived on time and was very professional. He explained the issues he found and walked me through why it was important to replace the parts to extend the life of my air conditioner. He also took time to show me with his volt meter that my part was failing but there was no high pressure sales pitch to get it done immediately. I appreciate his knowledge and demeanor which made paying the unexpected large bill just a bit easier.

Summer Irelan

2 weeks ago

I have use them for multiple services in my home, including my furnace, and my air conditioning replacement. I always call them for tuneups. They’re on time and reliable. The technician was very helpful and explained everything that was going on my air conditioner. He even did a little extra and fixed my garden hose for me just to be nice.

Bethany Flores

3 weeks ago

Superb service! We had a clogged drain in our bathroom and I needed help! This company was fast to respond with same day service for an affordable price of only $75 dollars. The crew that arrived at our house were quick to diagnose the problem, resolved the issue fast and were very polite and nice. Highly recommend using this company. A+++ service!!! Thank you for the prompt service.

Casey White

a month ago

We have a newborn baby, and our AC suddenly went out on a newly purchased home. Doctor Fix It was able to send Michael over within 2 hours of our initial call. Michael was quick to identify the issue and provide a plan to resolve the issue. Could not be more happy with the level of service that Michael provided. After that, the entire Doctor Fix It team was great, and they had us up and running by the end of the day.

Dorothy Combs

3 days ago

Chad came out to fix my air conditioner & did a great job getting the air conditioner working. I have use Dr Fix for a few repairs & every tech did a good job. The city inspector also commented that the jobs were done correctly & passed inspection.

Heather Frank

a month ago

Brent Cunningham has been out to my home a few times. Each time he has come to help me he has been friendly, helpful and courteous. I know that when he is here he will repair what needs to be fixed and genuinely wants to make sure that things are working well for me. He has taken the time to make sure to answer any questions I may have. He has shared his professional experience and guidance with me to help me better understand my systems. I appreciate all that he has done.Thanks Brent.

Melissa P

3 months ago

They crew were very nice and handled my call immediately, replacing my whole downstairs plumbing pipes in record time, with no problem of taking payment of +$20k. However, I am frustrated because they cut out squares on the drywall downstairs to look at the bathroom pipes, instead of going upstairs to look at them under my kitchen sink. Then, when destroying the bathroom floor, the jackhammer took out chunks of the tile on two walls, which is going to have to be repaired. I have been trying to get ahold of someone higher up for a week and have been getting nothing but the run around with nobody returning my call. I also learned they never submitted the paperwork to insurance. I texted the guy and called the company but never a response. I finally got a nice lady named Rebecca who helped me, almost three weeks after they finished the job.... never hearing back the team lead. So frustrating!!

Tim Iselin

2 weeks ago

Had a backed up sewer line. Initially Jon came out and assessed the problem. Tried to scope the line but couldn’t get anywhere. He laid out all options as well as pricing for everything, which was great. After discussing the options we started the next step which was snaking the line. Within the hour they had Austin and Noah at my house trying to snake the line. Within the first minute of them snaking, the line opened up and water was flowing easily. They then continued to run the snake the 100’ the machine would allow to double check there weren’t any other issues. Everyone I dealt with was professional and polite. Extremely happy with the service

Donna Cara

2 weeks ago

Christian is very knowledgeable and courteous. I believe Tony, who was in training, will have the same great attitude. I’ve had numerous job done by the company over the last few years and customer service is always superior.

Sandi Polasek

7 months ago

Dr. Fix-It has installed some much needed upgrades to my new home! From the time when they came out to give me an estimate for which they came out twice to talk about the same issue, they were patient, professional, personable and most of all…they weren’t pushy ! They also didn’t talk down to me even though it was clear that I had no idea about the issues I was up against. While doing the work they were thorough, organized and they didn’t make a mess. They were careful to clean up afterwards and asked if there was anything else I needed. They will be the only company I call out for any plumbing/HVAC needs and I got 11 estimates from competitors before going with them. While setting up payment they charged what they said they would and they are great at giving discounts whenever possible. I couldn’t be happier with them and that’s even if I paid less as I know the work that is done is 100% guaranteed and done perfectly ! Thank you Dr. Fix-It

Grace Kopff

2 months ago

Corey was on time, professional and has excellent communication skills. Very easy to work with and very knowledgeable. Took the time to answer all my questions so I could understand everything. Dr Fix it has done HVAC and water heater work in my home, and the work has been outstanding. Office staff has always been very helpful and responsive to my needs. I highly recommend.

Ponce Gebhardt

a week ago

Chad arrived right on schedule and immediately diagnosed the problem and fixed it within minutes. He was very polite and respecting of my cat making sure she didn’t get out as he had to go in and out of the house a lot. He explained the problem and obviously knows his profession.

Allysse Wojtanek-watson

4 weeks ago

We were sent a bill recently for work that was never done. Neither of us signed anything. They want $1,800 for their tech ghosting us without doing the job, which was over a year ago. I’ve waited over a week for a phone call back. I keep calling and they keep telling me a manager will call me in 24 to 48 hours. Has that happened yet? No. Did I get sent the erroneous bill a second time? Yes.

Meera Braman

3 weeks ago

I didn't know what to expect considering the current state of affairs, but I was pleasantly surprised at the great customer service I received. Honestly, customer service seems a thing of the past, but William really restored my faith in customer service. He was prompt, considerate, and overall a great tech to work with. I definitely recommend this company and William the electrician!

Jo Anne Branson

a month ago

Frank Santilli was fantastic. On time, skilled, efficient, an excellent, patient communicator. I'd very, very highly recommend him. Everyone else I've had contact with from Doctor Fix-It(Laura & Jon) were great also. I am SO GLAD that a friend recommended them!!!!

Tammy F.

3 months ago

Michael Lombritto came to give an estimate on cleaning or repairing our furnace and air conditioning unit. In the end we have decided to possibly replace both units. Michael was never pushy one way or the other! Said he would never tell us how to spend our money, that’s it’s our decision how we wanted to proceed, he was here to inform us about our units. This was so completely refreshing, No high sales pressure. Michael was extremely knowledgeable in everything he explained to us about our units. He was very polite and courteous.Thank you so much!Tammy Finger

Matthew Steinberg

3 days ago

I called yesterday. Got confirmation that I could get a hvac tunep. I have been a customer before and I used them for a high end hot water replacement. For some reason when I explained I did not need an estimate but rather a tuneup for the hvac and that I was a past custimer, the dr fix it customer got service person got annoyed with me and said the earliest apt was Aug 30th or early Sept. It made me.disappointed in their changing messages

Julie Keck

2 weeks ago

Air conditioner failed on a 99 degree day. Scott with DFI had it up and running same afternoon. Repaired, offered suggestions on general care and areas of improvement filters etc, respected my work from home space/calls during repair, upbeat personality even while working in the intense heat. With a 1950’s house, nice to have a company to call like Dr Fix It.

Kelly Mackereth

a month ago

I have rental homes and condos served by Dr. Fix It for over seven years now. Michael Lombritto has been my go-to-guy for furnaces, ACs and in one instance mold remediation needs. The company and Michael have been professional for repair, updating and replacing equipment. The pricing is competitive with A+ service. My properties are on Dr. Fix It’s maintenance plan, which keeps your equipment maintained and operating for longevity. You can trust this company and their team to take care of you promptly and get the job needed done.

Brock F

2 days ago

Great experience with Dr. Fix it. Really good work and super friendly and knowledgeable. Tech Frank S. was great and would highly recommend giving these ppl a call for any of your plumbing needs. Thanks Frank!

Christopher Kullman

3 months ago

A few weeks ago I had to call Doctor Fix It for a water leak. When they arrived, I knew I'd be taken care of. I've called plumbers before for help, but Dr Fix It was by far one of the best plumbers. Their service, timelines and professionalism is unmatched. Patrick made sure everything was handled and taken care of and now have a plumber I can trust. If you need to ever use their services, I highly recommend!!Update to last review:. Recently, I had to use Dr Fix It again for an electrical issue I had. It did not surprise me that the quality of service given was just as extraordinary when I needed a plumber for a prior service call. Cesar did excellent work and was highly informative. Additionally, his professionalism and timeliness for the job to be completed was done quickly which I highly appreciate.It's good and reassuring to know that Dr Fix It cares about it's customers and goes above and beyond. I still highly recommend and if I could rate them higher than 5 stars, I would.

Neil Barrett

2 weeks ago

As usual, very happy with both the service and professionalism we received. AC went down early in the week, but as a member, we got expedited service with a technician dispatched the next day. 5 stars!

Amber Camp

2 weeks ago

Got a quote for a water heater at $4,000.00 went with another company for $1300.00 they are WAY over priced. Then as the new company as installing the water heater they noticed a leak in a pipe that dr fix it just replaced. I called them to fix it under my warranty and they are giving me the run around trying to put the leak in places they didn't fix when I can clearly see it's what they did. They are telling me the notes that were taken weren't good enough to know that they fixed. Now they just don't have until a later date to pull everything apart to prove it was their work. I pay monthly for their membership and I'm getting nothing from it. Would not recommend

Mark Nawrocki

a month ago

Have used Doctor Fix-It for several plumbing and HVAC needs including A/C, water heater, and sump pump maintenance. The technicians are consistently prompt and professional and we've been very pleased with the quality and reliability of their work.

Mary Romano

a month ago

Kudos to Brent who got my HVAC system running correctly and explained how to use it. I really appreciate his clear explanation as this system was installed last August and I was never clear on how to program the thermostat and change the filters. Before he left, Brent made sure that I understood everything. Thanks.

Kendra Whelchel

3 months ago

We were having insulation put in our attic when the tech noticed some burnt wires. I called Dr. Fix it and they had an electrician out within the hour to check it out and make sure my family was safe. Thank you for the fast response and reassuring words that we didn't need to spend more money.

Cliff Lopez

5 months ago

Michael first came in and gave us a good assessment with all our options of what we needed done. He was great and very helpful. Jose Camacho gave us a solid quote and then the installation team of Miguel and Tony did a great job. William Giltner did a good job supporting with the electrical. Overall really good team and we will keep working with Dr Fix-It

Andreas Hero

2 months ago

Scott was amazing!! He quickly fixed our HVAC issue and helped me install a new thermostat. Would highly recommend this company and would love to work with Scott again.

Anthony

3 months ago

From the first call with Michael Lombritto I knew we were in good hands. He was responsive throughout the process, communications were sent for each team member coming on-site, and the work was completed in a timely fashion. Their was an existing issue with the duct work that needed to be addressed, and they were able to acccomodate a warranty call within a day. Proffesional and competitively priced.

Craig Casner

3 months ago

This place has gone downhill fast over the years. I initially gave 5 stars over 4 years ago. Now, I can barely give 1. The icing on the cake occurred last week. Sit down and hold on for this one folks:I was getting quotes for hanging a Nest camera and replacing an old hot water heater. Thinking I'd be around $4 grand for both, boy, I couldn't be more off the mark. The price for the hot water heater came in at over 12 grand. The light was priced at over 7 folks ... yes, thousand. When I asked why they were so high, they immediately explained that this price was discounted and that I could only go with this price if I hired both the electrician and plumber at the same time. Here's something I hope the owner or his/her representative do if they read this review. Teach your employees some ethics! Here's why ... when the electrician told me that the whole home surge protector I had was garbage, I told him That was interesting because you guys installed it last year!

not happy

3 days ago

My name is Marie - I don't know how not happy is showing up. Chad Fortini came out today to look over my AC - he was very professional, helpful, and on time. Thank you!

Sharon Bertrand

5 months ago

William G. did electrical work for us from new fixture installation to wiring for new closet installation throughout our home. He can be trusted. William was focused on helping us find the right fixtures and getting the best possible results for us. William treated our home like it was his home! We will call him again and highly recommend him.

M S

a year ago

Reliable. They are not cheap but what Good plumber is? You have to pay for quality. They did a lot of work here and 🤞🏼The leak is gone. Rustin and Eric are real pro’s. Busy af but efficient, kind, and professional. I would recommend this company to fam and friends. Im glad it didnt turn out to be a Tipp*** Hat kind of deal. I was worried when they had to come back but its all good.Friday Aug 13 2021Just hired them again for a rotten cast iron pipe causing back up issues. Took 3 days from call to finish to handle everything. -i took these photos during and after.

Vivian Santistevan

4 months ago

My questions were answered with knowledge and experience! Will was very helpful and very informative with suggestions and options. He was very respectful and I appreciate him, very much. I look forward to accomplishing goals set!Thank you very much for the fine person he is.Vivian Santistevan

Laurence Botnick

2 months ago

Timothy was professional and quick with installing our ceiling fan. He did a great job explains pricing and was extremely professional and knowledgeable.

SusieQZ Puddinpie

5 months ago

My friend saw the Dr Fix It truck in front of his widowed 64 year old neighbor. He wanted to check in on her, so he stopped in while they were inspecting her furnace. She was told by them that she needed a new furnace, the one she had couldn't be fixed. She was told it would cost $21,000, but when she looked surprised, they brought the price down to $17,500 (within 5 minutes of the first quote). So my friend advised her to tell the Dr Fix It techs to leave so he could talk to her. He advised her to get a second opinion, so a reputable, licensed HVAC expert was called. He flipped the switch back on in her electrical box, (the main reason her furnace was not starting). Then he replaced a single part that was corroded. Total cost for the visit, parts and labor? $450. Don't use Dr Fix It. They overcharge and push customers to fix or replace things that don't need it, that's why they can afford all the TV commercials!

Smarthome Kelly

3 days ago

Great company for plumbing, HVAC, and electrical needs. Always professional, wears foot covers (most of the technicians), and transparent quotes.

Jessica

3 months ago

Everyone we dealt with at this company was friendly and kind. They were straightforward and honest with us, even found a small gas leak we didn’t know we had! Jose and Julian were such gentleman and went above and beyond! The whole crew was awesome!

Judy Stegman

5 months ago

Our furnace went out during recent frigid arctic cold snap. (Does it ever happen at any other time?) I had Dave Logan's local business recommendation book & contacted Dr Fixit. Michael Lombritto came out & became our Project Manager for furnace replacement. That same day, Julian Estrada & his assistant Cade installed our new furnace. Michael was very thorough in answering our questions & providing affordable options. Julian & Cade were prompt, courteous & did a fantastic job on installation. We had a family emergency in the middle of install & both men returned early next day to complete task. Very happy with our choice of company. They even submitted my rebate for eneregy-efficient furnace purchase-that's great custimer service!

Patty Jordan

3 weeks ago

Chad came to my house to do an A/C check. He was on time and was very thorough. He explained what he was looking for and what the readings should be. I appreciated him taking time to explain what I didn't know about in my A/C system.

Jennifer Otey

4 months ago

Showed up on time. Courteous, friendly. Explained the problem. Stuck to original price quoted even though the project became more complicated. Cleaned up afterward. Careful not to let my cats out of the house. :)

Ron Sauer

3 months ago

Ryan and Ty are very professional and helped diagnose the problem and give me repair options. They cleaned up afterwards as well.
I’ve used Dr. Fixit for much of my plumbing and HVAC needs and will continue to do so.

Dana Momeyer

6 months ago

Our 100 year old home with its terrible electrical finally gave out. Rodney was able to come help us on a Sunday night and make sure our heater was able to run through the night before coming to redo all our electrical the following days. Rodney was absolutely amazing! He was great at communicating with us, always punctual and respectful of the home. He really went above and beyond making sure everything was taken care of for us. We will absolutely request Rodney back with any future electrical needs. Thank you so much, Rodney!

Patti Marrone

6 months ago

I had 3 toilets rebuilt & a water line to my refrigerator replaced. Plus new pipes replaced in my basement bathroom. He was very professional, very nice to me, my 3 grandson’s ages 3 & under & my dog. He explained everything & showed me everything before he left. He asked me numerous times if I had any questions and I truly appreciate his patience with the situation I was in. If I could give him 100 stars I would have. Thank you so much Frank.

Mark Priday

a month ago

Teia, the technician sent to do my electric evaluation was great. She was thorough, professional and courteous. She answered all my questions and was a good communicator.

James Hall

a year ago

All of the workman did an excellent job. Only one thing that we couldn’t get done was the thermostat. We couldn’t run new wires because of lath and plaster construction and cross beams that went through holding the existing wire. Other than that everything went perfect, and they installed a different thermostat which works just fine. So all in all I would give them about a 4 1/2*rating. This is the third time I’ve had Dr. Fixit come to my house and they’ve done an excellent job every time. So Dr. Fixit keep up the good work.Thanks again,James A Hall

chelsea ford

3 weeks ago

AC stopped working late at night, and I was able to make an appointment for the next morning, A+ for being so quick. Chad quickly resolved the issues, leaving the AC feeling like it works better than before.

Karen Crum

2 months ago

Barry was efficient. He kept us informed every step of the way. He was also neat and clean, something we appreciated very much. Thank you.

Chad Van Soest

a month ago

Will G and Teia came over to do some extensive work. I really appreciated their professionalism and Will going out of his way to get us a good deal, given our past of repeatedly working with Dr. Fix It!

Rafer Nichols

7 months ago

Dr. fix it attempted to rob me today. Quoted me $8000 to repair a furnace and that it would be $7200 to replace it instead. I agreed and while they were on the way with a new furnace I cleaned the flame sensor and it works good as new. Shame on this company and their commission structure.

Olga Steinreich

5 months ago

Wonderful service! Replaced the furnace and HVAC on short notice. Michael Lombritto and Jose Camacho were fantastic going over options, replacing everything on short notice, and removing old equipment from the house. I will highly recommend

Matthew Parish

4 months ago

Luis and Diego were awesome! Thanks Luis and Diego for your professionalism and doing a great job! We had a plumbing project with leakage in the basement and they got it done well.

Stefan

5 years ago

Our AC went out over the weekend, and the HVAC company we'd done business with in the past has terrible customer service, so we decided to try another company. I'd heard Doctor Fix-It advertised on the radio so we took a chance with them. I spoke with Robin on the phone and she was very friendly and professional. A service technician, Eric N., came out to troubleshoot our 15+ year AC. Once he discovered what was wrong we sat down and he clearly explained the problem, and gave us several different options. We decided to do a full replacement of the AC (which was already past the end of it's life-cycle) and the furnace (which was not far behind). The installation team showed up the next day. Chris G. and Trevor S. were the consummate professionals. The skill and quality of their work is truly impressive. I had a great experience with the Doctor Fix-It team and will be giving them my business in the future.

Blake Etheridge

3 weeks ago

Scott was great. i appreciate that he was forthright about my options, the pros and cons of my decision, and honest about what a successful repair meant in the long run versus the alternative.

Syrma Sotiriou

3 weeks ago

Michael Lombritto was better than chocolate 🤭
Very professional timely respectful and help me qualify for over $5k in rebates for my new heat pump system would absolutely recommend and use this company again

Ryan Burke

3 months ago

My technician, Ryan W, was on time, communicated any details I asked about, and was able to diagnose and repair two issues on the same day. Repaired a ceiling fan and light in a hard to reach vaulted ceiling and replaced a breaker that was throwing almost every time I turned on my PC.

Nicolle Bigney

3 months ago

Cesar and Tiea were helpful, thorough, professional, courteous, and knowledgeable. They did a great job fixing some old wiring in an old home. They were great!

Timothy Larkin

4 days ago

Corey, came out to do an AC service and his knowledge and professionalism was more than you would expect. Hope to see Corey in the future.

Rebecca McCoy

3 days ago

The technician was very thorough and careful. He answered all our questions and didn’t try to push us to add more expenses than we needed .

Kaye Geist

6 months ago

Chris and Tony were quick to respond to the call that the furnace wasn’t working properly, turns out the ducts need replacing as they were no longer connected to the vents. They were efficient and professional in the installation of new ducts in the attic. Thank you, I appreciate your work and response to the situation. Hopefully the heating bill will be much less next month.

Paul Ichinohe

4 months ago

Ryan W. Did an excellent job, he was professional and courteous. He set up our RV electrical port perfectly.

Frank Cooney

4 months ago

I used Dr. Fix it for my plumbing services and Luis Urquiza and Diego provided amazing service. They did the job very well, fixed my issues and were very friendly. I am happy with the service provided.

Stephen D “Steve” Hess

a year ago

Phenomenal work in quality and speed accomplishing two mammoth projects in a day each. They installed a huge, high efficient furnace/AC system in a single day. Then they rebuilt a whole residential sewer system in one day. Almost like digging a Grand Canyon and filling it in, in one day.Super friendly with the highest skills.

janet Ramirez

a year ago

After living in my house 5+ years my fixture just fell out of ceiling I have home warranty however they were taking long to send a repair company so I called doctor fix it and they sent someone in less then hour the tech Rodney was super friendly and professional and got it fixed for me same day super impressed and happy with service 😀

Belinda Bland

2 days ago

Cory was punctual & professional everything went well. I had a pleasant experience with the HVAC checkout

James Kirby

4 years ago

Flexible scheduling includes evening hours, which was very much appreciated so I didn't have to waste a personal day waiting around for a contractor to show up. Terrific communication and coordination throughout the process too, so there weren't any surprises.Zack did a great job replacing my water heater all on his own, and he was a friendly and personable guy, too - thanks!

Lindsey Robison

9 months ago

Doctor Fix it was helpful as they were able to schedule the next day and get things completed quickly. We had our AC, furnace and Water Heater replaced by them. However, after city inspection we needed more work done and had ongoing issues.Additionally, the woman that does scheduling/answers phones is very rude. I believe her name is Jamie. Her customer service skills are lacking and she always has to have the last word. She made me feel very dismissed and inferior when trying to ask questions, clarify and schedule. We won’t use Doctor Fix It again because of her.

J (Champ1up)

3 months ago

Excellent service, very thorough work and follow up. The techs cover their shoes, friendly to the pets and they know how to explain the issues to you without complicating things.

Craig Benson

4 months ago

Cesar was prompt,professional and well qualified to perform the electrical service's I was in need of. Will definitely tell friends and family to use Doctor Fix It.

Marjorie Ginther

a year ago

I had a breaker box replaced and have had nothing but dishonesty throughout the whole process. When I let the owner know (Megan Doser) I felt as if it was not a big issue what was going on in my home. I have to continue with this company since I have a 2 year checkup on my furnace. picture below I was told this wiring came out of my home. When I questioned the technician about it he became very rude and confontational.

Walker

4 months ago

Maybe I was extremely unlucky, but they cancelled appointments on me 2 times in a row the day of the appointment after I had scheduled everything around them showing up. The first one I scheduled over a month in advance, and got a call saying they had to cancel and reschedule 30 min before arrival. OK so we schedule a week and a half later, again to cancel the day of. If you are short staffed don't book more than you can handle. Or at a minimum tell me before the day of that people are out sick.

Lisa Estrada

a month ago

Teia is a bright light, professional and responds to all questions. All Doc Fix techs we have met have been exceptional, thank you!

Evan Lentz

a year ago

Jay provided excellent customer service and was patient with my being in and out of calls throughout my workday from home. He was able to quickly identify the issue as not being kitchen sink drain related but rather with the line that ran up into the pull-down faucet. In addition he explained some additional measures that could alleviate at least one of the factors contributing to the kitchen sink issue and some problem areas elsewhere in our plumbing throughout our new home. We signed up for the monthly service as they were incredible on the phone and in person and the fee for the plan goes to charity which is great! 10/10, amazing customer service and cannot wait to work with Jay or anyone else in the future!

Kevin Grant

2 weeks ago

Chad was great. He was informative and very knowledgeable. I appreciate the work he did to get us up and running quickly!

Frank Anthony

2 weeks ago

Chris Guzman (HVAC Manager) and team very personal and professional. Completed warranty work in a timely manner under difficult conditions.

Tyler Alpern

7 months ago

Matt did a very thoughtful and careful installation of a new boiler that had a lot of unique and tricky unconventional complications due to the site. He had a great eye for detail and big knowledge base so that he could troubleshot and solve all potential problems. The county inspector said how impressed he was with the work which gave me extra peace of mind that it was a job well done and money well spent. New boilers are like spaceships compared to the old one that was replaced.

Mitchell McCarty

7 months ago

We used Doctor Fix It when our heat went out this winter to replace our furnace and AC. They were very responsive and did a great job. Even when the county inspector flagged one small thing to be changed, Doctor Fix It was quick to send someone to make the fix. Everyone I worked with was nice and professional.

Anita Rivera

3 months ago

Luis was very professional, he did a great job finding my plumbing leak and helped with a new hot water heater.
I do recommend this company.

katherine Bosley

4 months ago

Louis and Diego came to replace our toilet. They did an excellent job and were fast. You can tell when someone knows what they were doing. Louis and Diego are professionals.

Jane Evans

2 months ago

I am very pleased with the installation and information provided. When the county inspector came, he said “They (Doctor Fixit) do a very good job.”

Addie White

4 months ago

Luis and Diego were extremely helpful, professional, and timely when repairing our leaking bathroom faucet. We will definitely be using them in the future for any repairs.

Joyce Meyers

6 months ago

Rodney did a very good job installing and programming a new transformer for my outdoor sidewalk lights. He also installed a surge protection system and cleaned all of my electrical panels, he was very thorough, professional and friendly.

Gordon Zumbach

2 months ago

Ryan was very professional and upfront with everything that was going on. Also gave options on concerns he had if the problem were to occur again. No surprises, which is always good.

Nick Wheeler

2 months ago

Trying to get a properly itemized invoice from them for a $10k job for insurance purposes has been impossible. It’s been almost a year of trying. Furthermore, the concrete they re-poured on my patio has degraded quickly in that year and water regularly pools on it and freezes in the winter.Highly recommend going elsewhere if the job is big and involves sewer.

Morris Madison

6 months ago

Aron was very good and professional, glad we had him on the job!
Did not appreciate your trip charge as it was not mentioned on the coupon I was using. I should not have paid it, although I may have gotten a break. Be careful there are others out there that I can use!

Kailyn Robert

8 months ago

I really enjoyed my experience with Doctor Fix It! We had a number of issues due to our property management company's negligence (Bungalow by the way, cannot discourage people enough from using them) but we had both Scott Munson and Patrick Cottam-Rhine who not just fixed the original problems they were called for, but identified multiple other very serious issues and insisted they be addressed. They both went above and beyond their job to advocate for us to get the maintenance we desperately needed, and we appreciate them so much!! Doctor Fix It as a company also did a great job confirming appointment times with us, keeping us informed about changes/processes/etc., and being comforting and personable (such as sending photos of who would arrive so we felt confident letting them into our home). I highly recommend!

Fritz Westover

7 months ago

We had a great experience with our technician Brian C from Dr. Fix It. He diagnosed an issue with our bathroom outlet and helped to bring the outlet up to code and safe! He was very knowledgeable and even inspected a few other outlets in the house to ensure safety. I would definitely recommend them to a friend or neighbor.

Jillian Gibson

7 months ago

WARNING: This company is a complete scam. We have been working with them for a few years, bought their membership service, and thought they were trustworthy- every time they came out for a “routine inspection,” we ended up needing to replace something, and they sold us thousands of dollars worth of items. Someone came out for their yearly inspection a couple of weeks ago and informed us that our heater had a lot of damage and we needed to replace it. After the project manager came out to seal the deal, I wanted a second opinion to ensure it was actually damaged. Another company came out the next day to inspect the heater, and he said nothing was wrong with it and he didn’t recommend either repairing OR replacing the heater. After trying to get a hold of the manager for days and false promises of them calling me back, we cancelled our membership and will never use them again. You’ve been warned.

Abby Brogan

8 months ago

Our furnace went out in the middle of the night and they were able to come out first thing the next morning which I was very happy about but that was the only positive part of the experience.The technician told me we need 5k in work done to repair the unit in which I responded if we need a full rebuild as he called it we would likely look at replacing the whole unit. At this point he told me we would also have to replace our A/C unit. This is when the red flags went up for me.He informed me he was unable to provide me an estimate for a replacement and we would need to speak with a project manger. That was no problem for us but when I asked if we could get that scheduled for a time when myself and husband could be there he responded yes but if I schedule this appointment for you are you going to be ready to pull the digger and get the work done'What...how are you asking me if I'm ready to commit to a multi thousand dollar project with your company before even provided me a quote.I told him we would likely have multiple companies come out to provide a bid as that is standard process for us when spending this type of money.At this point he seemed annoyed and never scheduled us to meet with a project manger. In my mind I was thinking your company doesn't want to but a bid in for this work?After having two more companies come out I now clearly understand why he never scheduled us to meet with a manger and get a quote.The two other companies both said the unit could be repaired and never mentioned the A/C unit at all. There quotes came in within $100 of each other and were thousands less Doctor Fix it.I feel so bad for anyone who is in a stressful situation of not having heat and falls for there manipulative and dishonest practices.You got by $80 trip fee and thank god nothing else. I hope this review helps someone else from falling for there deception.

Catherine Duran

7 months ago

I called to schedule a service call on a Friday and was scheduled for the following Monday in the morning. The communication was terrific, and I received a text when the technician, as well as a picture, was on the way. I have to say that feature is really nice, so you have an idea of who is coming and that they are indeed the company employee. Upon arrival Ryan assessed the damage and said he'd need to get a splice kit. I had another contractor accidentally cut an electrical line. I then inquired about what other electrical repairs Doctor Fix-It does. Ryan said, 'pretty much everything!'. I then walked him around my carport, garage and side of the home where I had many fixes to be done. He then gave me a quote and it was extremely fair and reasonable. The next thing I knew he was sending Brian that same day to get a head start on a new electrical panel in the garage. He did a lot that day and they both returned on a Wednesday morning to finish up. It took the better part of the day. I received updated wiring, security lights, a new GFI electrical outlet mounted in the carport, new on/off switches as well as a new photo cell for an existing security light. All of this with breakers, labeling and everything else that is part of a new sub panel. These guys were top notch. Professional, courteous, mindful of my property, tidy and are highly experienced electricians. I was 100% plus pleased with the service. Not one glitch, not one problem, and they left my property a bit cleaner than when they arrived. I purchased the annual service plan for my furnace, hot water heater and it includes an electrical wiring check as well. I would highly recommend this company and am looking forward to doing business with them.

Bronia Holmes

8 months ago

Watch out for their pricing. All we wanted them to do is switch out a bathroom faucet. Our bathroom faucet broke and I had a new one ready to be installed. They wanted to charge us over $600 for this very uncomplicated procedure. My husband and I felt like we were being robbed. We paid the $79 service fee and told the plumber to leave. I would never ever use this company.

Craig Kelley

3 months ago

Timothy Gallegos was a very professional young man. very knowledgeable he Helped with electrical diagnostic and repair. I would recommend him to anyone needing electrical work

Linda Jamieson

5 months ago

Brian and WillInstalled a new circuit breaker panelOn our house in 1 DayThis was a very big jobWe needed to have the panel replaced so we could have a new furnace and air conditioning system installed Our old electrical panel was not up to current electrical codesOur older system quit during a coldSpellDr Fix It was able to complete all the work in 1 dayA hot water heater was also replaced the same dayI recommend Dr Fix ItIncluding Brian and WillEveryone was tremendousMike and Linda

Jackie Dondlinger

4 months ago

Ryan W came to my house for a whole house electrical inspection. He was on time, fast and efficient. He explain what he was doing, and answered all my questions.

Susan Clarke

a week ago

Chad was excellent! Very knowledgeable and efficient. Would recommend him to anyone.

Kara Renner

8 months ago

Jack of all trades, but master of none. Was experiencing some plumbing issues, water backing up from the drains.Doctor Fix it quotes us $16,000 and told us we needed to replace the sewer lines. We got a second opinion with Colorado sewer service inc, a specialist company, and they fixed the issue, which was just some root build up in the sewer line. Total of $350 for the fix. Doctor Fix it wants to sell you their other services, they're no specialist on plumbing and it seemed like the service men they brought out didn't really know what they were talking about. I can't run the rooter more than twice or they'll get mad at me. Sounds suspicious...

Courtney Miller

7 months ago

Gerry from this company was great, he was able to assess a gas line issue that wasn't up to code from the previous owners of the house and able to fix the same week. He was professional, friendly and answered all of my questions. Would definitely recommend this company to others with Plumbing, HVAC and other repairs/updates.

Matt Booren

a year ago

We were really impressed with everyone we worked with at Dr. Fix It! Mike V. was our point person; he was knowledgeable, responsive, and available every step of the way. Every service technician, electrician, and office team member paid attention to every detail. We love our new system, feel safer now based on the electrical work, and overall are tremendously satisfied. We plan on using Dr. Fix It again for future projects, and HIGHLY RECOMMEND.

Eric “Chente” Gonzalez

4 months ago

I had to come back and change my review about Dr Fix It. They are actually an amazing company that provides top quality service on phone or on site.I had the pleasure meeting William Giltner who was the electrician. He fix our issue right away and explained everything to us. We had the All Star Maintenance package is for sure worth getting and goes to a great cause. I wasn't change for him to come by.Thank you Dr Fix It. I'm glad I found a company I can rely on for any of my home needs.Everyone has been great!!

Thomas Mesaros

a week ago

Matt Schrader came to my house to determine why my ac stopped running. He did a very thorough check and found the problem. He was professional and friendly. Also it was covered by my warranty. Great experience.

B B

3 months ago

Updated Review: Doctor Fix-It impressed me so much that I wanted to update my old review and add a shout out to William who came out and did some electrical work for us. Every time anyone from the company comes out to do anything we are extremely impressed with their competence and professionalism.Older Review: We've used Doctor Fix It for HVAC and plumbing repair in our home and they have been extremely professional and knowledgeable in both cases. I'm glad to have a company that I feel I can trust to know what they are doing in my home. Please keep up the quality of service!I would like to thank Shane for the excellent work figuring out a HVAC issue that another company completely misdiagnosed, and Ty for helping me solve a few plumbing issues that could have gotten much worse without their support.

Art Jones

11 months ago

We purchased our home 2 years ago and, on the prepurchase home inspection, were told that our furnace and AC were 20 years old and would need replacement in the next few years. This summer, the AC did not work well and we asked Dr. Fix-it to do a total system evaluation. Once apart, it was clear that the entire system had problems and, to avoid future emergencies, we chose to replace furnace and air conditioner. Dr. Fix-it was able to schedule work for the next day. The crew arrived on time and worked for 13 hours to complete the installation. Everyone was clean, professional and courteous. All (technician, project manager, electrician, plumber, installers) explained what they were doing and why and reviewed work with us. Since installation, we've been extremely pleased with the system operation. Dr. Fix-it has communicated with us several times since to be sure that everything had been taken care of and we had no questions. We were extremely pleased with this company and this project from beginning to end. We would definitely use them for any future needed services.

Rick Marlowe

6 months ago

I had the best experience with Scott Jay and Brandon. Each person was extremely friendly and informative. They even put up with my husband’s annoying jokes! Would not hesitate to call on Dr. fix it for my next problem.

Briana Havenner

a year ago

Ryan with Dr Fix It was incredibly professional and even came early (with my approval). He knew immediately what to do and how to do it. He was very kind and understanding about having my 3 year old and 1.5 year old kids watch him do his work. I felt so comfortable with the service I got, I signed up for the membership with Dr Fix It so I can co to use to receive their great services. Would definitely recommend!

Idahosa Edokpayi

3 months ago

I called Doctor-Fix-It for a plumbing issue and an electrical problem and both of the people who came to help were personable, knowledgeable, and timely. Just a great experience.

Michael Liley

11 months ago

Very professional.Total replacement of furnace and A/C was completed in a timely manner. Service technician were friendly, professional and thorough.They forgot to re-light the pilot on the hot water tank, but other than that, a GREAT job.WELL DONE.Family business was great about working with me to get the best unit at the best price.Great vslue.

Sherry Cady

a year ago

We worked with Michael, Jose, and Randy’s crew. Every step in our experience, starting with diagnosis, recommendations for repair, and installation was completed with honest and professional treatment. We were never pressured to make a purchase. Once we decided on our course of action, installation was smooth and efficient. Every employee was courteous. I highly recommend using Dr. Fix-It

Jorge Lomas

a year ago

Have used Doctor Fix-It services twice now, had issues with our furnace, which was not turning on. Come to find out, furnace had not been serviced in a very long time. Called to schedule an appointment and was scheduled that same day. Danny H. was super helpful and professional, was able to get our heater going the same day. We also needed assistance with electrical projects around our home, specifically changing a dryer outlet that was very old and outdated. Brian C was great to work with, not only did he change the outlet but also was kind enough to help us set up our dryer. He went above and beyond in helping us get estimates on our other projects, he was very honest and hardworking. Both of these technicians were true professionals.

Dawn B

6 months ago

1/27/23 update: Will from Doctor Fix-it was here yesterday to do an electrical inspection. He was prompt, thorough and professional. He answered lots of questions and by the time he left I felt very well-informed. Another succesful visit from this great company!Dr. Fix It has done a fabulous job with plumbing, heating and AC work in my home over the last 2 years. The techs are consistently professional, courteous and knowledgeable. I highly recommend them. You get what you pay for!

Monique H

11 months ago

Couldn't ask for better service. Ryan with Dr. Fix helped us with a floor drain issue we had in our laundry room, which I thought might be a clogged drain. He was able to fix it in just minutes and didn't try to up sell me on any services that weren't needed. Very honest...I so appreciate that. He was also very kind and professional. We will definitely call on him again for any plumbing needs. Thank you Ryan!

Nick Casias

6 years ago

SCAM ARTISTS! Do not use them. I got one of their free consultations for my dripping but still working water heater. The consultation consisted of the technician taking one quick look at my water heater (didn't touch it), and quickly walking out of the room into my kitchen to start typing up a quote for my brand new tankless $7,000 water heater he wanted to sell me and happen to have with him in his work van. This replacement was urgent he said. This water heater was ready to blow up any day now! Not to worry though, If i didn't want to buy a brand new tankless he had a 50 gallon for $3,300 also in his truck he could get right to work on. Under normal circumstances I may have believed him but I didn't because his urgency seemed so unnatural and like a true dirty salesman. I made an excuse to not insult him and sent him packing.Instead I had a buddy come look and completely fixed all the dripping for 2 trips to home depot and $14. Its literally working perfect again for days now. Below is the broken part that needed replaced for $14.Doctor fix-it-pluming is out to rip you off and not actually fix anything. They should change their business name to sell you high end water heaters. I'm not even sure they are qualified to fix anything. They are salesman not technicians. Do not call them whatever you do. Find someone honest about home repair instead.Also even if I did need one which I don't, you can buy a water heater at Sears for $500 people! Who needs Dr rip off to charge you $3,300-??!!

Carol Beckett

a year ago

Before the technician even arrived at my home I was impressed with the company. The introductory email they sent letting me know who would be arriving at my home was really appreciated and was done in very good taste. I was not disappointed when William G showed up to assist me with the issues I had going on at my home. I believe he went above and beyond what anyone would have expected and I am incredibly pleased with Doctor fix it. I would feel comfortable recommending you to anyone and will do so. Thank you so much to you and your team

Jerry Chronister

11 months ago

We needed a couple extra electrical circuits with outlets for a home office in the basement. Will was the service technician and did a great job. He was prompt, courteous, and professional. We are so glad to have found Doctor Fix-it. Everyone we work with from the office staff to the field techs have been amazing.

Thomas Dankers

10 months ago

Will has been awesome to work with! He basically gutted my existing (very poorly run) electrical in my condo. Total overhaul. He knew exactly what to do and worked well with me to make sure everything got done well and in proper timing with the rest of my renovation project. Really appreciate him and Dr. Fix It!

Paula Brungardt

a year ago

Had a service inspection done. Very reasonable price and thorough report. Our technician 's only recommendation was to have our air ducts cleaned. We booked the cleaning that day for a future date at a discounted price. He also explained everything that was done and the future air duct cleaning process and changed our furnace filter. Our furnace is in a crawl space, so changing the filter is not fun. Overall very happy with the service. We had our air ducts cleaned at the recommendation of the technician who did our furnace inspection. The job was done to our satisfaction with an improvement in furnace efficiency, seemed like much better air flow, and when we saw the pictures of what they took out of the vents, much better air quality, I am sure! They were very efficient and did a good clean up. Only small complaint was some scratches on our washer downstairs, going to try some scratch remover, which they said to let them know if that didn't work and they would see what they could do to help fix the scratches. Overall very happy with the work.

sHELLI beacom

3 weeks ago

Dr. Fix-it cont to be the best in town. Been using them for 16 years and have never falter from being EXCELLENT!!!These folks are EXCELLENT! I have used them for years @ my home and rental! I have ALWAYS had timely service, I've called at noon and had some here by 2pm.Furnace died in February, needed new unit. Ordered on a Tuesday mid afternoon. Installed on Wednesday AM, in before the snow! You can't ask for better service and polite, courteous and Yes, Ma'am service, too!

Martha Spurlock

a year ago

Mike came to our house from doctor fixit and said we need a 2.5 ton unit and 2 months later our house is still hot runs all day and night got a different company to come out they said it should have been a 4 ton unit. Don't go through them they are just after your money called them and nothing is being done now i have to go through better business to get the unit out of my house with a refund. They are going to under size your house the company that came out showed me the what the city's of Westminster calls for the house and it calls for a 4 ton unite doctor fixit does not know what they are talking about do not go with this company you will be sorry. It took all summer to get it to where it is now and still does not work right.

Rob Roberts

11 months ago

William was on time, professional and very thorough. Very pleasant to work with. Took the time to discuss details. Very personable and knowledgeable. Dr Fix it has done electrical, HVAC, water heater work in both of my homes and the work is always top notch. Their staff is GREAT!

Glen Weber

7 months ago

Brian did work on our electrical to bring it up to code. He had lots of challenges but kept at it until it was working properly. Very good job and professional approach!! Not happy with Dr. Fix-it - did not schedule job in a timely manner.

John Sa

a year ago

We had a new sink and garbage disposal installed. It went smoothly and Jay Parker did an incredible job of not only those installs but updating the piping under the sink that was over 25 years old. He cleaned up the area very nicely and explained all he was going to do before hand and then performed all he said he would do. I highly recommend Doctor Fix-It Techs and service. I used a competing service to updater our water softener system and they left a big mess saying, That happens when you work with water. I won't use them again.

Al Fahrenbruch

3 weeks ago

Very nice repairman. Performed repair and explained what was causing the problem. Will definitely ask for him next time.

e s t e l l a z u n i g a

9 months ago

I've had 3 different plumbers from Dr Fixit take care of all the plumbing issues in my home and each provided excellent service. I asked alot of questions and each did not hesitate to educate me about my concerns.Also any additional problem I brought up was taken care of on the spot, I was not put off to have this additional need be addressed at a different appointment. The 3 plumbers i would highly recommend are Luis Urguiza, Frank Santilli & master plumber Eli Easter.I learned so much from these 3, they are patient, professional, knowledgeable, kind and caring people.The services were:hot water heater installed, water softener unit removed, 4 faucets repaired/replaced, sump pump installed, whole house water purification system installed, and, finally, Eli was able to address a problem with the outside outlets not working. Along the line I learned so much from these 3 professionals I highly recommend them.Can't forget customer service...everyone I had dealings was courteous, helpful and professional.Thank you Dr Fixit for being available for service.

Vonda Blackwell

5 days ago

Chad did a great job! He was quick, efficient, and helpful!

J. M. Vergo

a year ago

I had a water heater installed along with some plumbing work a few years ago.So called them again when my furnace went out just after Christmas 2021. They were able to come out that same afternoon. The tech was informative and searched for parts but since the furnace was no longer made and had been installed by a different company incorrectly and parts were no longer made. Bottom line I had a new furnace and AC unit in less than 3 days later. I really appreciated the texts and the bit of background and photo that was included in the texts when they were on their way.Everyone was great! Danny H., Michael V, Julian E.(Raiders Fan) Noah and the 3rd tech (can't recall his name) were quiet, informative and patient when I was curious about the progress. Everything was explained thoroughly to my satisfaction. My questions were answered. They cleaned up after themselves and even swept up some dog hair from the labs I have.I will be calling them when I need to replace my electrical panel, but I will wait for warmer weather for that since they were installing furnace and AC when the weather was in the teens.Thank you all for your prompt, courteous and reasonable pricing.JMV

Todd Marsh

5 years ago

Jose, Ulises, Robert and Ben from Doctor Fix-It just last week installed our new HE Furnace & AC. They went above and beyond my expectations. Jose diagnosed problems, Ulises explained the options in great detail and was very patient in educating me about the newer HVAC tech. Our house was built in 1994, and we’ve been bandaiding it the last few years and wasting a lot of $$. An energy audit a month back was done and Jose & Ulises confirmed what was already known and then some. Other companies gave me the run around; they did not!The next day they replaced our HVAC system and were very thorough in ensuring it was a nice, clean, proper installation. Robert and Ben were fantastic in every way, and very good at explaining things throughout the day and further educating me as they worked..At the end of the day, I feel it was a smart decision going with Doctor Fix-It - and I had a lot of bids and other input. But knowing we had a safe and secure heating and cooling system backed by them and Fridgadaire is a huge weight off of my shoulders.Our home has never been ‘cooler’ and this winter I know will be warmer and I highly recommend them and Doctor Fix-It as a company overall.Job well done!

Patty R

2 months ago

Eli was prompt and professional. His repair work was excellent. Would highly recommend.

Gwen Krueger

a year ago

We chose Doctor Fix-It 3 years ago and have been extremely satisfied with their products and services. We purchased our Aprilaire furnace, air conditioner and humidifier and the team installed it all in an extremely clean and professional manner.Recently we purchased a whole home surge protection system and installed Gfci protection receptacles for bathrooms and laundry room. The pricing was reasonable and Rodney, the electrician, was excellent!We also purchased a Whole Home High Efficient Water Softener System and replaced old cast iron sewer pipes in crawl space with new ABS pipes. Eli was our technician and his experience and knowledge were impressive! He worked for 2 days and was excellent at communicating what I needed to know about the softener system. He also sent additional pictures and information through email. Doctor Fix-It's yearly service plan is the best!

Jayma Lynn Alford

a year ago

I am so happy to leave a review for the Company. My appointment was scheduled for the 1-3 pm block of time. And I was so please that Brian C. showed up 15 mins early! And with a smile on his face, he is a clean cut professional electrician that diagnosed the issues we have going on with our Breaker box and outlets. He explained what was happening with the breakers tripping and explained why one of the wall sockets had melted. Our home is an older home and was wired with too many outlets drawing power at one time. So, he gave approximately 4 solutions that would fix the problem. Thank you for your price guarantee and the affordable options you gave to us! We are so pleased with Brian's knowledge and attention to detail! We are We will be continuing to use him foe all of our electrical needs in the future. And one last thing, we are your warranty on everything is amazing! We are so happy we called your company.Thanks again!Jayma Lynn Alford

Betty Ramage

a week ago

Brent did an excellent fixing our a/c. Very professional.

Adam May

a year ago

DO NOT USE THIS COMPANY! I have been a customer for Dr. Fix it since they installed my new heat and AC units two years ago. They do not keep their appointments and reschedule their visit without telling or confirming with you. Their technicians will show up to service appointments without the proper materials for even the simplest of jobs. Example, not having a filter for the yearly checkup on your AC unit. Their “service plan” is a scam to get someone out to your house and try to convince you that something is wrong and you need to spend more money. Sometimes they will do the work before they even discuss the price. They charged me over $300 a simple facet installation that took 15 mins from start to finish. Again I can’t say it enough DO NOT USE THIS COMPANY.

Ericka DeHaven

a year ago

We had problems with our water softener, and Eli came to diagnose it. He quickly figured out the problem, and went above and beyond to make things right. After thoroughly explaining and showing us how the system works, he took the time to answer each question we had. In addition, he made plumbing improvements in relevant areas and otherwise did everything possible to make us feel educated about our system and assured that -- through this company mis-installed the system initially -- they will do what is needed to make things right. This review started low due to the install problems, but thanks to Eli who did a tremendous job, I made it 4 stars and we have confidence our system will work well. Plumbers like Eli make getting work done on your home informative and accessible instead of stressful and daunting.

John Van Wyck

a year ago

Exceptional service from start to finish. Branden and his team members went above and beyond, were both thorough and efficient with their work, and communicated extremely clearly throughout. They answered all of my questions, explained my choices plainly and without pressure so I could make informed decisions, and went the extra mile in making fixes and adjustments that would prevent future problems from occurring. I couldn't be happier with the work they did and will absolutely be calling them for future jobs. Truly exceptional.

Marybeth P

a year ago

We are wrapping up a remodel that includes adding two bathrooms to a house and luckily we found Dr.Fix it to help us out with the electrical work.Rodney was our service person, and he was seriously the most fantastic and pleasant individual we dealt with through the entire remodel project (between tile folks, contractors, plumbers, etc this is saying a lot!). Their team upgraded our electrical panel, installed outlets, light fixtures, and more. At one point, contractors fumbled part of the install of our new thermal flooring, and Rodney saved the day by managing to fix their mistakes so that the project could be completed. Fantastic team all around, highly recommend them. Very friendly and professional. 10/10, would recommend.

Melissa Clausse

a year ago

Our technician Ryan was very thorough, professional and friendly. He walked me through various options (repair, replacement, maintenance) both short and long term for our house’s plumbing to thrive. Really happy with the service we received today from doctor fix it and Ryan in particular!

Dave I

10 months ago

The handyman who did our electrical repair was very prompt courteous and professional in analyzing and presenting proposed fixes to our older electrical wiring set up. I felt like he was a very knowledgeable and helpful . I feel like we paid a very high price for the work that was done though I admit I really like having a handyman who knows their technical info very very well

Nestor Ramirez

a year ago

While Dr. Fix it is not a lawn/sprinkler repair company, I wanted to give them first right of refusal to repair the main backflow manifold that feeds my sprinklers as it cracked over the winter.The technician, Danny, was prompt and considerate. I was able to leave him to get the job done and was only bothered when he needed me to turn the main water back on.The job was done quickly and correctly. It may have been a bit more expensive than I would have liked, but having the warranty of work helps to swallow that cost a bit :-)

Amy Friend

a year ago

Overall this has been a very professional business and I am a repeat customer for some large ticket items: rewiring, inside and outside sewer line replacement, and heat pump furnace/AC with whole house UV air sanitizer (right before Covid-19 - perfect timing!). I signed up for the annual maintenance program and a couple of years later everything is checking out top notch - a good sign the installation was too. The prices seemed high (everything these days seems price) but they were in line and the quality and peace of mind was worth it. They do not always remember the little follow-ups after the big work but I think they've been short-handed like the rest of the country so if you remind them, they will schedule it.

Patrick Fogerty

4 months ago

Brent showed up within the window provided to me. He asked me to explain what it was that I was experiencing with our furnace, which we had purchased from Dr Fix it about 5+ years ago. He was able to tell me what he thought might be the problem which turned out to be the case. I ended up spending some money but I now feel confident in our home furnace. Brent did not pressure me to purchase anything. Hopefully if I have another issue I will be lucky enough to work with Brent or someone equally qualified and considerate to our home needs and our financial abilities.

Dan Ferguson

a year ago

Rodney Jeffers was great. Showed up on time did great job. Had to replace electric panels in home we just bought. Very reasonable costs. Doctor Fix It been to our house a few times now for electrical and plumbing and been great each time

Matt Scieszka

a year ago

Brent was great. He was professional, knowledgeable, friendly, and on time. While performing a tune up on my furnace, he noticed an issue that required a replacement part. He drove to the other side of town to get the part to be able to make sure I would be good to go the same day. He also recommended a good humidifier to install. He prioritized coming back the next business to install it. I'm very pleased with the results.

B T

a year ago

Extremely professional and informative. Called them about a leak and they were able send someone out the day of. Luis and Frank were great and fixed my leak quickly. They kept me informed all the way through. Luis and Frank, I must reiterate again, were amazing. I will use this company for now on. Would highly recommend.

Travis Lockhart

a year ago

Really great company that is very dedicated to their customers. We had spent weeks trying to find an electrician. I found their information and a Valpack and gave them a call they contacted me back the same day and scheduled an appointment for the following week which was really impressive. They provided me with a fair quote for the work and also handled the entire permitting process. Rodney is a true gem and he went above and beyond to make sure that we were taken care of. Honestly I felt so lucky that we were able to have them after hearing horror stories about other peoples electricians. He was very accommodating and understood that we were going through our first remodel.

DEBORAH WOOD

a year ago

Best plumber I ever used! Eli came to our home and I was so pleasantly surprised how knowledgeable and p[professional he was! He made recommendations that far exceeded my expectations of a plumbing company and took time to explain everything to me. He was professional, kind, polite, clean, honest, trusting and knowledgeable. I have never used a better plumber in my life and I would highly recommend him to anyone!

Catherine Ichinohe

4 months ago

Ryan did a very good job installing an RV outlet for us .He answered the questions we had very well

Erik von Hortenau

a year ago

The technician, Brent, was honest, knowledgeable, thorough and neat. In addition to servicing our heating system, he detailed some upgrades that we were not aware of. We had our system upgraded and purchased a maintenance contract at a reasonable cost. Brent's work was very professional and we will ask for him the next time that we need service.

Jim Sieke

a year ago

Doctor Fixit installed a new furnace for us. The installers did a thoroughly professional job at a reasonable price. We were very impressed by everyone we dealt with at the company. This is a locally owned family business that’s been serving our community for decades. We’ve utilized their services before and will do so again.

Alec Sanderson

a year ago

I called around 8:30p because of an electrical emergency. I had a gentleman come out around 8:30a the next morning. He shored us up safely, until he could get his crew out to complete the needed repairs. Everyone I engaged with was knowledgeable, and didn't seem to mind answering questions about why/what/how etc. Really great team, probably a bit on the pricey side, but I think their work and professionalism makes up for it.

Ross Heinert

3 weeks ago

Scott was very thorough & honest on repairs needed to the system.
Would do business with them again.

Albert Brahm

11 months ago

Sara the electrician from Dr. Fix It was great. She came to my house to replace a switch. Sara showed up right on time. She was very friendly and professional. I had some questions and she had no problem answering any of my questions. I will definitely be using Doctor Fix It in the future.

Angus Podgorny

a year ago

Dr. Fix It sent Eli to fix the leak that was dripping from our basement doorframe that we thought was happening when we ran the kitchen faucet. Eli quickly diagnosed that the water supply valve behind our non-ice maker refrigerator was the likely problem. It wasn’t shut off tightly enough. He cranked the handle down and the steady drip was gone. He also told us that a simple 1/4 inch thread cap and washer from Ace Hardware tightened on the stem would add double protection. An easy fix and no charge. Thanks Dr. Fix It. We’ll also be getting the maintenance plan he explained, as it’s the best one we’ve come across anywhere.

Itzel Casas

a year ago

Great experience from beginning to end. Had a clogged sink and since it is the day before thanksgiving I thought it was going to be difficult having someone come in today. I called and they were able to get a repair man to my house in a few hours. Jay Parker was our repair man and he did a very great job on explaining/educating on the issue. Very professional, clean and had the job done fast. Really recommend this place especially knowing it is a family owned business!

Evan Lay (Evanthegirl)

a year ago

The company is very communicative and punctual. I always received a text when a technician was on the way. They were very respectful during Covid protocols and wore masks and booties. The electrical technician explained everything in great detail when doing the inspection and was not overly pushy in recommending certain services. I like that our first service came with yearly inspections and checkups on our hot water heater.

Tiffany King

6 months ago

Dr. fix it did an amazing job at our house. They were on time and very professional. William helped us out and solve the problem the first time.

B. Buddy Miller

a year ago

My plumber was Branden Ganskow. This Man was amazing. Very friendly and personable. The most organized plumber that ever worked for me. The job was done right and in a timely manner. I am not only satisfied, I am ecstatic with the whole job. From a scale of 1 to 5, Branden Is a 10. Thank you Doctor fix-it for a project well done !!

Christopher Carter

a year ago

I used Dr Fix-It for two major jobs in a very old home. These were a ductless A/C system and a tankless hot water system. I wasn't initially planning on using them for all of this, but the work they did was high quality and the Dr does actually honor the warranty on their work. I know this because the pump component of the water system failed and a tech named Matt came to my home and fixed it for free. Good luck getting a craigslist contractor to come back and do free repairs on their work. This is ultimately what made me decide to go with the Dr to install the A/C as well. Most recent work was done by a tech named Christian Guzman who installed the ductless A/C. Really happy overall and also would just like to say thanks!

Icaro Mardones

4 years ago

I've had electric, plumbing, and their hvac team do work in my home. They have always sent good people out who I feel really comfortable with. I feel they hold themselves accountable for their work and that is important to me. They have a system on the iPad where they take pictures along with texts about what they did. This is my first home and I've had them do all the work and I couldnt really compare prices but I feel comfortable with what I paid. I had a huge job and they also helped with getting it financed also.

Jeff Getchell

a year ago

Eli was a superb technician. He worked efficiently and took the time to fully explain what he did and the options available to me. He also pointed out that the AC unit may still be under warranty and suggested I contact the original installer first before proceeding. This kind of honesty and integrity is rare these days. He is highly recommended.

Cory Weaver

a year ago

Jay P and Ryan L were so professional. When Jay's machine broke he called Ryan and Ryan was here in less than 10 minutes. They both were so awesome! I have a very protective dog that I had to lock in my room and she barked the whole time they were here. Most people would get irritated, but they both showed no frustration or irritation. We will recommend both of them.Thank you both for a job well done. Cory and Tom W.

Kyle D

a year ago

Excellent work by Danny with a quick pipe leak fix after a pipe burst and was leaking into my basement. Knew exactly what the problem was and where to fix with minimal drywall cutting. Fast and efficient repair, extremely friendly service tech Danny. I will definitely be using them again for other repair needs, especially after the last person I called was a no show so I went eith Doctor Fix It and the work is done. Great job!

Rhonda Bentz

a year ago

I just had to replace my furnace and AC. They gave me a good price and were very quick to get the work done. One of the outstanding things was the customer service. The techs they sent out made a stressful situation so much better. Customer service these days is in short supply but not with this company. If it is a priority to have polite and considerate people working on big projects in your home, I highly recommend this company. They also have great follow up service.

Joy Newell

a year ago

Chris G & Jacob V recently installed my new HVAC system. They were friendly, polite and worked nonstop to get the job done...didn't even take a break! I could tell they were extremely knowledgeable, and they answered every question (even the weird ones) I asked. They left my basement clean and also provided a rather detailed tutorial on my new system. Thanks, guys, for a job well done!

Tricia Beasley

a year ago

All of the staff members that have come to my home have gone above and beyond. They make themselves available for questions and always keep me posted throughout the process. I appreciate their communication, professionalism and knowledge, in fields I'm not familiar with. They were recommended by my all time favorite plumber Colin who is no longer there (due to a move) but I trust him with all things plumbing and I’m glad I took his referral! Brent was great taking photos and sending them to me as well! Thanks crew!

Carol O'Dell

a year ago

Will was on time made arrangements to do all repairs on the same day. He was efficient and did a great job. No mess was left when he was finished. He also got me a great price for all rhe services he preformed. He was also kind and very friendly.I have had several different services done thru this company. They are great and all the technicians are personable and easy to work with!

Vero L

a year ago

Doctor fix it has installed 2 new ac units for us in two different houses. They do a excellent job. I don't worry about a thing because they are so knowledgeable, professional and reliable. I am going to use them for a plumbing issue that just came up too. Working with them is stressfree.

Steve Bargas

a year ago

Doctor Fix-it has great service and is very quick to respond and communicated perfectly. Jay Parker was awesome! Everything was explained to me step by step and made me feel like I’d known him forever. Jay is very profesional and super friendly hopefully if we need Dr Fix-It again he is our plumber.

Miriam Gordon

a year ago

Brent Cunningham was my technician and he is amazing. He was professional and friendly. He was very knowledgeable and educated me on a number of furnace issues. He went out of his way to get my extra repairs completed on the same day. I highly recommend this company and Brent. I signed up for their annual service plan.

Kristi Bell

7 months ago

Very satisfied with the availability and response. He was very knowledgeable on what to and remedied my frozen pipe. Would definitely refer them to my friend and family for any needs they handle

Carlos Estrada

a year ago

I’ve used this company for a multitude of home upgrades and repairs: electric, HVAC, plumbing, etc. This trip was for a long overdue water heater replacement. They did a fantastic job of walking me through ALL the options and when I made my selection, they ensured the job was not only done timely, but the workspace was kept impeccably clean and contact info provided if ever needed. This company is thorough and has your back for sure. The items I’ve purchased from them may not always be the cheapest but they are solid top quality and they stand behind them.

Melinda Amptmann

a year ago

Amazing experience and Eli might just be the best service professional I’ve encountered! Eli is extremely professional and he takes great pride in his installations! Additionally, he corrected my kitchen sink faucet which another plumber installed incorrectly and he didn’t charge me a dime! Eli is welcome in my home anytime! Hire these folks, immediately! You can’t go wrong!

Lynn Scheuer

8 months ago

David repaired our humidifier system and checked our heater under warranty. He was knowledgeable, polite and exceptionally helpful. We appreciate his service.

Daniel Horstman

a year ago

Julian, Josh, and Elijah were nothing short of amazing: professional, courteous, thorough, and... probably the most important thing in almost any job... incredibly good at their craft. They dismantled our old HVAC setup and installed a new one in about 8 hours on a cold, snowy day. And what were they doing around 10PM? Not looking for ways to leave as quickly as possible but walking me through the work they did, how to change the air filter in the new unit, how to program the thermostat, etc. Bonus: they literally left the basement cleaner than when they got there. Five gold stars, A+, will definitely call on Doctor Fix It again.

Ellen Leary

a year ago

Very satisfied with my experience with Doctor Fix It. Ruben was very knowledgeable and sold me the unit. Jillian who installed my unit, very professional, polite, hard worker. I was very impressed with your people and company. I will definitely refer my friends and family. Good quality and good price. Customer for life!!!!

Will Ayres

2 years ago

From beginning to end I was impressed with this company. The technician was very knowledgeable and explained everything clearly. I didn't feel he was preferring to sell me something new over repairing what was broken. He gave me a clear explanation of the repairs and a price. He deferred to his project manager for details about new installations. The PM was equally professional and helpful. The installers took one short day to install a hot water heater, AC, furnace, and get it all up and running smoothly. Highly recommended.

Robert Schumacher

a year ago

Needed pipes repaired/replaced under the basement floor. Big job, but Alan, Jay, and Carlos knew exactly what to do, and did it with speed, efficiency, and professionalism. What really impressed me was how they went over the top to keep the rest of my house clean, and how courteous and polite they were during the entire process. From my first contact with Ophelia to set up an appointment to the final cleaning up process with Flor and Carla and everyone in between, I couldn’t be more satisfied. I highly recommend this company.

Debora Schoen

a year ago

The plumbing technician, Jay Parker, was amazing -- courteous, professional, super informative and knowledgeable. He answered all my questions, explained the procedure, and gave me tips on how to maintain my drains going forward. I highly recommend Doctor Fit It in general, but I especially recommend Jay.

Angela C. Goldberg

a year ago

Jay was great. He was very informative and we never felt pressured to buy various additional services. We have already recommended Dr. Fix It to other friends.Update: We also recently used Dr. Fix It to replace all of our pipes and install a furnace. Brandon and Roman were top notch in terms of timeliness, explaining things, professionalism, clean up, an just all around great guys. Thought they might not be the cheapest option, you get what you pay for with them. I would definitely recommend this duo for a big home project like replacing pipes.

Shelby Magruder

11 months ago

Nate W. did an excellent job with my switch install. He was efficient and skilled, as well as friendly, respectful of property, and thorough in addressing the questions I asked. Nate is a wonderful asset to his company.

Cheyenne Lindsey

10 months ago

We installed a tankless hot water heater and it was a smooth process! Everyone was super helpful from the quote process to the scheduling and the install was easy and done in one day! Would definitely recommend doctor fix it!

Deborah Robinson

a year ago

We had a drain problem that was fixed by Ryan Leahy. He is the BEST. He arrived at our house within a half an hour after the initial call. He is very professional, thorough and very personable. We would highly recommend him. Sincerely, Deb and Richard Robinson.

HG Parsa

a year ago

Doctor Fix it is amazing company. They are very honest and professional. We got our ducts cleaned two years ago by someone else. Past year we called Doctor Fix it. The difference is day and night. Doctor Fix did a thorough job top to bottom.We were so impressed with their professionalism, we called them back to service our A/C unit and water tank annual draining. Again, perfect job professionally done. We are going to call them for all our professional needs in the future. We recommend them highly. They do not sell you anything that you don't need. You can trust them - we do

Shelly Wilson

a year ago

Jay Parker arrived right on time, was friendly, professional, did a maintenance/safety check throughout the house. He explained the pricing, didn’t try to over sell or talk me into buying anything more than I needed. He definitely understands old fashion customer service. This was my first time using Doctor Fix-it and I will definitely use them again!

Lou Lou

a year ago

Worst company I’ve had at my house. They gave us a written contract. They had no head electrician on staff and they had a 16 year old doing the work. They ripped us off, and then we call them to fix things as per the warranty. The guy yells at me when he comes here. He is a toxic individual. There’s a 15 year warranty and they yell at me when things break. Completely unprofessional and overpriced. They are flat out scamming people. You’ve been warned.

Dd Deedee

a year ago

Julian and Nathan were both very professional and thorough and did a great job on the installations. They worked very hard through a long day and were very respectful and careful of property inside and out. Julian also notified me of pipe leak in the house unrelated to there work. Terrie

Gary Kidd

a year ago

Our furnace/AC unit went out after 16 years. Called Doctor Fix-It, they had a man onsite within a couple of hours to diagnose our problems. We decided to replace the unit as it was beyond repair, and a heat wave was forecast. Julian and Jacob were here at the promised time the next morning. They we consummate professionals as they removed the old unit and installed the new one, we were up and running by dinner time! We interacted with Eli and Mike as well as Julian and Jacob, all of them could explain the problems in language we could understand, and took the time to walk us through all the work being done, and how to operate the new stuff. This was a turnkey professional operation, we couldn’t be happier!

Justin Smith

a year ago

The tech showed up for a “free” inspection of my ac unit. He tore it all apart and said it need $4000 in repair. Then called in a “Manager” who proceeded to try and sell me a $15k brand new system. When I said I didn’t think that was necessary he said “ Well how about it $7500 for a new AC”. I could smell his dirty salesman pitch from across the table so I said no. Then he said “well we could just do the 4k in repairs”. I agreed and asked about financing but after the financing company needed more documentation they literally stopped talking to me and left. Leaving all of my hvac stuff completely exposed and tore apart.When I called for a second opinion I was able to get the repair done for $1500 as it was just a loose nut slowly leaking coolant over time and a bad blower motor. Finishing in less than an hour.What a joke of a company, beware of aggressive salesmanship and poor diagnosis( or maybe they were just trying to rip me off from the get go).You’ve been warned!!! Be careful!!!’

Jean Skinner

a year ago

Every person I delt with in the replacement of my old furnace and ac were outstanding. Each was knowledgeable and respectful. I was given options and information on each. Once the chose was made, the installers were on time, efficient and very kind. Even when there was a glitch, Richard stayed to work it out and got me up and running before the next snow storm. The new furnace is great and all the people are super. The whole operation is efficient from scheduling, to texting a photo of who would be at your door, and follow up.

Rob Ryan

2 years ago

We had our home's electrical box upgraded after experiencing an electrical arc hazard which began as flickering lights in multiple rooms. It was very reassuring that Dr. Fix It bumped our repair priority based on potential fire risk. The work was started the same day and completed as quoted. Better yet, Luke and Brian handled our repair. Both are great communicators with lots of experience. They are professional and courteous. I hope to not need their help for a long time, but I won't hesitate to call on them if needed. As shocked as I am with what it cost to upgrade electrical panels, I'm very satisfied with the outcome, the quality of the work and the peace of mind.

Melinda Armani

6 months ago

Do NOT use this company. They came out to clean and inspect my 15 yo furnace (which is working just fine) and they told me I needed $5220 in repairs. They didn't clean it or even leave it in working condition (had to have another tech come out later that day to get it working again). I had another company come out to actually clean and I got a quote of $2100 installed for a brand new one which I won't need for a couple more years. Do yourself a favor and stay away from these con artists. What a waste of $59.Update: the furnace they told me needed to be replaced lasted me 7 more years with zero maintenance costs. Always get a 2nd opinion before buying a new furnace.

Dina Ogg

a year ago

I’m so pleased with Jay and Doctor fix it. He was next troop working at my neighbors and I needed a bathtub clog fixed ASAP. I asked him if he could come check it out and told me to call his office. I called the office and they scheduled him to come right over. My clog was due to a broken stopper. Jay let me know what was going on and how to fix the issue. He didn’t charge me and was extremely polite and professional.

Linda Marciel Prien

a year ago

My mom called Doctor Fix It after her furnace went out. Customer service was great from the scheduler to each professional who came out to do the work. They explained everything in detail and ensured that questions were answered. Michael even returned to the home that evening to bring heaters to help us thru the cold overnight temperatures until the work could be started the next morning. The installers were diligent and respectful. We even got an upgraded furnace since the one she chose was not in stock.I highly recommend this company!

Ronald Russ

10 months ago

Joel was very professional and did a great job in servicing my air conditioning system. He also advised me of the importance and reasons why it is so important to change the air filter regularly.

Jeremy Epstein

9 months ago

Used to be a great business, they were my go-to. Last visit for a duct clean out the tech left a mess, forgot to do part of the job and then the HVAC was completely broken after they left. I mean - no heat or air whatsoever. Took them 2 days leaving us in a cold house to come fix it. Not sure about this company anymore.

Hilary de Haan

a year ago

A tech came out to my house in progress to fix some thing that had been fixed by someone else that morning. This fix was requested by our general contractor or another sub; I had no idea multiple companies were contacted. I understand the tech was inconvenienced, but he was extremely rude toward me and complained about how muddy it was (hello… we had nearly 2 feet of snow and our driveway has not received its final grade), gas prices, and how he had to drive all the way from Denver to our residence. I know for sure that we will not call on Dr. Fix-It should we need services in the future.

Keith Larson

a year ago

The team arrived on time and they were very professional. They made sure that our home was well protected and they did a great job of cleanup after the installations. Most importantly, they did the installations in a very efficient and professional manner. There were some difficult challenges with getting the furnace in a tight spot but they conquered the challenge. I would rate this team very high because of their technical skills, their overall great communication and their professionalism.

Bobbie Weber

a year ago

Danny was the technician that came to our home to inspect our furnace and potentially replace our humidifier. Instead of just replacing the humidifier he took the time to determine all of the problems that he identified and now the humidifier works great! He also insured our furnace was working properly to get us through the rest of the winter. I can say that Danny was one of the best technicians I have experience with any plumbing, heating, and electric company.

Deirdre M

a year ago

Joseph Romero came out to check/maintain our AC unit and prepare it for summer weather earlier this year.Got here on time, showed me his credentials and climbed to roof to test my AC unit. Unfortunately, the day was too cool to get a good reading however he checked and wiped down unit. He checked thermostat in my house. Everything was in working order. He was professional, respectful, nice and helpful. He knew what he was doing and he wore his mask and covered his shoes so he could come in my house. He is great, I recommend Joseph and I recommend Dr Fix It.Had central air installed over a year ago and the family could not be happier!

Diane Bregenzer

a year ago

Technician was very good. However 560$ to replace a plunger is highway robbery. Took him less than 40 minutes. Part maybe $40. Know he had no control over your pricing. Was able to use coupon to bring price down to 499$. Still ridiculous. Won’t use this business again

Michael Watkins

a year ago

Eric repaired my non-functioning sump pump. I have only praise for him. He explained pricing, and the work he did, very clearly. He was experienced and well trained. His quality of work was excellent. The price was higher than seemed reasonable but I couldn’t fault the quality.

Irina Bogomolova

2 years ago

I am a first time home owner and feel that I was totally taken advantage of by this company. Called since my AC unit hasn’t been working efficiently. They charged me around $540 to clean the coils only to still not have it fix the issue. I asked why the service was so expensive and the tech said something about licensing. I asked for an itemized report which just lists furnace cleaning. I have no idea what I paid for. Called another company recommended by a friend and they verified I totally got screwed. They charge $250 max for a chemical clean of the coils.UPDATE: filed a claim with the BBB and FINALLY received a call from Dr. Fix It. Got a full refund because, “hm sometimes our technicians make mistakes.” Fast forward - called an actual family run business, guy came out and fixed the problem for $230 (I gave a tip). If I needed a new unit installed (in case there was wax build up) he quoted me 4-5k vs the 10-12k that I was quoted by Dr. Fix It. Really hope this review helps people get their money back if they were totally ripped off and stops people from going to this company in the first place.

Barb Johnson

5 months ago

The electricians and HVAC technicians were very friendly and knowledgeable and respectful of my home and careful that my dog didn't get loose.

laura armington

a year ago

William was wonderful! I was able to get him out to the house within 24 hours and he was very reliable. He walked us through the electrical issue, addressed some other electrical concerns we had and gave us some tips moving forward. Very professional!!

Marina Yurovitsky

a year ago

I can't begin to tell you how happy I am with the outcome of the service call to unclog my bathroom sink drain.In total, 2 plumbers tried to open the drain without success. The third company came and offered to open the wall in my closet, cut the pipe and see what's going on. I was almost ready to hire them, but decided to give it one more try. Jay came on time, and without any issues was able to open the drain. He was careful not to damage the old galvanized steel pipes. The best part is, since I have a membership, the call and the work was FREE!I would recommend Doctor-Fix-It for all your plumbing and electrical work.Really appreciate the wearing of shoe covers!

charles cusack

a year ago

Brent Cunningham was excellent. Courteous, prompt, polite, very professional and thorough. He went out of his way to be sure everything was in working order and that we knew how to set the new thermostat. Great representative of Dr FixitDenver.

Jamie Wheeler

11 months ago

Highly recommend! Ryan was professional, personable, and timely! I was impressed with the company all around. I’m glad I got the year service as I will absolutely have Ryan come back out to make sure I’m set for the seasons. Thank you!

Daniel Roberts

3 weeks ago

Chad came in and got the problem figured out right away, only took minutes to get my AC working properly!

Aderic4

a year ago

Had a pipe burst and start flooding out basement this morning, withing a very very reasonable amount of time, Eric, who was dispatched to help, was here and identified the problem and had it fixed very quickly. He went above and beyond, and went the extra step further to make sure everything was safe and fixed and good to go. He was very nice and pleasant to talk with as well. Will definitely be going here and recommending you all from now on.

Bre Glad

a year ago

Ryan and his partner were wonderful! We have clay pipes from when the house was built 100 years ago and use this company once a year to clear out our lines from roots. They are always great. Last year some of our tiles got scuffed from the process and a couple days later they sent someone out to buff it out. Overall a great company, very responsive and professional. We have had them do our furnace, our water heater. It’s an old house… it breaks a lot 😂

Rich Adams

a year ago

Ryan was here within a couple of hours to help us. He was friendly, fixed the problem within maybe 30 minutes. He scheduled another plumber to come out the next day to finish the other repairs that he doesn't do, He ended up refunding us $200 on our initial payment and was extremely professional. I have already recommended Dr. Fix It to friends and family.

Fred Bloemendaal

a year ago

We had Dr. Fix It install a furnace on 3/16/20. We found it was slightly under sized. Chris Guzman come out and he installed a new furnace one size larger on 1/20/22 and we couldn't be happier. (For no cost I might add.) We have also had them do electrical work and plumbing and are extreemly satisfied.

Shannon isenhour

a year ago

We have used Dr. Fix it a few times in our home and have always had good service but this last and unfortunately extremely expensive job was not done well and very rushed. $16,000+ later, we have a new breaker box and outlets that are safe, but had to call them back out twice to fix issues like the hole left on the back of the house where I could see from the basement laundry room to the backyard, as well as security camera wires that were stuck behind the outside electrical boxes. On the 2nd call, I expressed my concern for the rushed job but have yet to hear back from any 'supervisor' about our concerns. A breaker that still pops for small appliances, a kitchen light that won't stop loosing connection at random. And still waiting for the permit part to be completed although I have spoken to the person in charge of this. It's been 1 1/2 months since the job was 'completed'. In hindsight, we should have micro-managed the job a bit better than we did but felt comfortable since we've had no issues before.

Ann Burks

2 years ago

I love working with Dr Fix It. All of the technicians are courteous, prompt and very knowledgeable. Shane was my most current tech and his work was impeccable. He installed a whole house humidifier and did the AC and water heater yearly maintenance in the same call. I have used this company for a great many years and plan to continue to do so.

Jonathan Sabar

a year ago

Great experience from start to finish! Fast response when I called, and they were able to schedule a tech for the next day for my general HVAC maintenance. José showed up right on time, and did a fast, thorough, and professional job. He walked me through everything he did, and gave me his recommendations with no upsell pressure. I'm 100% satisfied, and I signed up for the $10 monthly service plan because I intend to keep using them!

Holly Burg

a year ago

Eli Easter was an incredible help to us. He showed up about 10 minutes after 'Time Plumbing' showed up and left to get a part (we called lots of places). Time Plumbing quoted us OVER $500 for a single part replacement that they didn't even have. Dr Fix It quoted us $60. That included the cost of labor. We were absolutely shocked by the amount the other guys tried to overcharge us. Not only was Eli knowledgable and trustworthy from the get go, he was super friendly and finished quickly. We even tried to tip him and he wouldn't accept it. This company is a class act in a field of work that can really screw you over. Use them and feel confident you're not being taken advantage of! Please give Eli Easter a raise!

Penny Kay Studebaker

2 years ago

Had a great tech named Adrian. He gave me great info about keeping my system clean during a remodel and also let me know what I may need to do with my furnace system in the next year. Courteous, professional and knowledgeable. I will request him for fall cleaning of furnace. I have been with this company for a number of years during a bit of a transition and now glad to see things are settling down.

Brian Dickson

a year ago

We used Doctor Fix-It after a friend's recommendation. They installed a new water-heater, updated our copper pipes and main water valve. They did not provide a receipt after the installation and we struggled to get a break down of pricing for 2-3 weeks after six phone calls. They also struggled to provide in writing their lifetime, transferable warranty to new owners. Our new water heater did not pass inspection initially and they failed to replace our evap cooler valve. Hence, only four stars. However, after we had our electric walk-through, their service was top-notch and we have not had any problems (new electric panel). Their warranty transferrable to new owners is a great deal as well. If you have issues with them, keep on them. Of course we all have our thresholds of patience.Updated: Since the above post, they have been terrific with their response and repairs. Jake with their quality control team is amazing.

Janice Vergo

5 months ago

Scott was professional and personable. Did the maintenance in timely manner. Answered all my questions.

Tamara S

a year ago

If your system has any type of complications, I don't advise using this company. During a service call for an ongoing issue, a pipe was broken and my ceiling is now dripping. Technician sent the next day would not touch, and quote 13k in repairs. This is not the first time they've broken my system, but the first time we allowed them to fix it. As we're posting, you can guess how our past year went.

Allen Burry

a year ago

Scheduled for mid-afternoon/early evening and got a call that the services would be available earlier than planned. That was great as it saved trying to get done before an unscheduled event. These guys, Jacob H. and Jay P. were, according to my wife, pleasant to talk with, explained exactly what they planned to do and then proceeded to surpass that. I would recommend them and the rest of the crew (office support) and will definitely use their services again.

Jeffrey Hagen

a year ago

This year (2021) our annual furnace inspection was done by Eli, a different technician from previous years. Again, we received great service. Eli was thorough, professional, answered all of my questions, and provided advice on how to make our furnace system last as long as possible. I feel that Dr. Fix It does a great job in hiring and training as we have consistently had great service from a number of different technicians from this company.Ben was thorough and professional in conducting an annual furnace checkup. He provided valuable advice on maintaining our furnace’s efficiency and monitoring CO2 and answered all of my questions. I feel we have received excellent service from Dr. Fixit across a variety of service calls.

Rex Steigerwalt

a year ago

Eli was very personable, professional and good with our dog. He did a great job finding a difficult plumbing issue and fixing the problem. Dr. Fix It has great customer service. I feel like a valued customer not a quick buck for the company.

Thomas Roberts

a year ago

Easy to get an appointment. Eli was able to get our hot water heater running in 5 minutes, and NO CHARGE! Gave me some estimates on new hot water heater options and explained everything very thoroughly. Very professional.

Matt Mobley

a year ago

Danny, our service technician, was on time, polite, and was able to deal with five excited dogs that wanted his attention all while continuing to perform his work. Very personable and friendly. The entire process from scheduling an appointment to the appointment itself was streamlined and easy. Danny was also able to recommend additional services we could take advantage of in the future with Doctor Fix-It.

Sarah Black

a year ago

William and his crew did a full service upgrade to our 1980s electrical wiring and 1940s electrical meter so we could finish up our kitchen renovation. Everything was taken care of in a day and looks great! Everyone was friendly, responsive, and qualified, and I would definitely recommend this company to anyone needing significant electrical work done (and done quickly).

Daniel dewitt

a year ago

First of all, a 3 to 5 day job turned out to be a month and a half job. Did not show up on time, do not have the job completed on cold days and/or hot days. We’re never on time, and I practically had to call them to make them come and finish the job. Project manager lied to me about how the air conditioning should be working. Project manager also refused to put two extra vents in my sunroom for air conditioning. I would never use this company again.

Elizabeth Smith

a year ago

Our bathtub faucet had been in bad shape for a bit, and finally broke just before Christmas. Doctor Fix It was able to squeeze us into the schedule within a few days even with Christmas and the pandemic heating up, which we really appreciated. Eli Easter took did all of the work, and we couldn't possibly say enough great things about him.We were originally told by another plumber that the repair would require more extensive tile work, but were pleasantly surprised to find out that this was not the case. Eli chatted through all the details with us, reassured us from the beginning that there would be no hidden fees or surprises, made a couple of separate trips, stayed late to get it all finished, explained everything we needed know, showed us how to maintain the new parts, and even volunteered to help with a quick faucet issue (quick for him, but would not have been at all easy for us) in a separate bathroom for no additional charge. He was also so so patient with our six year old constantly trying to come in and socialize that our kid impulsively hugged him goodbye when he left. And the repair left us with a bathtub faucet that works significantly better than it has the entire six years we've lived here!The whole experience was orders of magnitude better than we were expecting. We feel so grateful to have found Doctor Fix It and Eli!

Todd Stevenson

a year ago

A+++ Service and Install company. The Technicians and Installers were very professional, I felt they respected the inside and outside of my home. Fast install, timely on all appointments, my experience couldn't have been better. I would recommend Doctor Fix-It for how they handled the after the sale details/install. A+++

Jeanine Ash

11 months ago

Jacob and Nate were so professional and super nice to work with! They were extremely knowledgeable and informed and educated us of the electrical problems we have been having! They offered solutions we can work with step by step!

kathy harris

2 years ago

I needed my sump pump and faucet heads replaced. My appointment was scheduled and I received confirmation of my appointment almost before I hung up the phone. I received several texts confirming my appointment, the technician and the company’s current in-home non-contact policy. My tech-Eli was extremely professional and was willing to share information about the work he was doing and why. Once the work was done, he cleaned up his work area. This company and tech-Eli did everything they promised. I was very impressed and will not hesitate to use them in the future and/or refer friends.

David Highbaugh

a year ago

Joseph Romero came out to check our heater last week for its scheduled maintenance . He was friendly, engaging, personable, and competent! I was impressed with how thorough he was, and he kept asking if we had any questions. We feel good about staying warm this upcoming winter season. Thanks, Joseph!

Mr Mallo

2 years ago

We called Doctor Fix It for a minor plumbing issue. After the service visit by Cristian we will definitely use them again and highly recommend them. He was polite, professional and courteous. He actually listened to our concerns and answered our questions about other plumbing improvements we were considering without trying to pressure us to use them unlike other companies. Probably the best thing that I can say about the visit is that all of it was positive, even the cost. Afterwards we couldn't think of anything negative about it. If you read the other reviews, it looks like this is the way all of their staff treats their customers. Kudos.

Steven Mollard

a year ago

Working with doctor fix it has been amazing. We had a huge project with our basement plumbing. They worked efficiently and made sure the end product looked great. Nicolai was our main point of contact and he has gone above and beyond to make sure we know what's going and has helped us out with any questions we have.

Marty Stein

a year ago

Had my furnace ck out. As I watched the Service man thoroughly check out the furnace he was very professional. He was checking voltages, amp draws, adjusting gas pressures taking pictures as he went through the process. He also check for any Co2 leakes. He answered all my questions to my satisfaction. I was very impressed at his service and respect he preformed. He also made valuable suggestions. My comment is WELL DONE.

Linda Drumm

a year ago

Miguel and Jake were professional, friendly explaining detail's as they did completed each step. The process went as promised. I would highly recommend Dr Fix it for their AC and furnace needs, I had four prominent named companies come to my home for estimates and the only company that followed through with their estimates and promises was Dr Fix It.Thank you to Mike, Miguel, Jake, Will and Shane. Shane is the reason I reached out to Dr Fix It .

Mike Villia

2 years ago

I would recommend them. We used Doctor Fix-it and had a hiccup in communication (partly our own fault) , but the whole situation was handled so professionally and all the crew members were very polite and professional about the (partly our) mix-up. I have run a property management company for over 20 years, and have to say, it's rare for a contractor to step up to the plate to make the client happy as they have. I'm very impressed by their going out of their way to make things right, I would hire them again and I would recommend them to my friends and neighbors as well. Project included concrete cutting, moving underground drain in basement and relocating washer & dryer hookups. End result: Very happy with everything! Thank you Ty and Crew! The adjustments were above ground and took a short time to change. Will recommend!

Lindsay Bullot

a year ago

Danny was very knowledgeable, and I was extremely happy with the service he provided. He arrived early which worked out well for me. Because of his work ethic, I will definitely use Doctor Fix-It in the future for any issues I may have regarding the services they provide.

Cathy Conley

a year ago

Brent came out to finish up HVAC maintenance after parts that were ordered came in. Brent is polite, friendly, professional and is always concerned with doing the best for his customer. I have used Doctor Fix It for plumbing, electrical and HVAC and all the technicians always show up with a smile and the ability to fix your problems.

Jessica

2 years ago

I'm a single mom. My furnace went out on a cold night, sub zero temps outside. The initial consultation was shocking because of the fact I had to replace the furnace, but my son-in-law who is also in HVAC, was here and assured me that what I was being told was true and that the prices were very competitively low. With that information, I felt more at ease to be able to move forward with the decision to work with the company. On the day of the installation, the guys came over and we're extremely professional and respectful of my home. They explain things to me step by step in regards to programming and maintaining the system. They were very reassuring and that the company is there for you 24/7. I felt very at ease after the whole thing was said and done, and the house is nice and warm and cozy again. I highly recommend this company.

Tyrel Ebele

a year ago

I worked with Branden to move my bathroom vanity water supply and drain and to replace the 60 year old water supply for my shower. He did an excellent job, he answered all of my questions, and was fun to talk with. He let me watch what he was doing and explained what he was doing as he went along.I was very happy with the work he did and would work with him again for any future needs!

Justin Futrell

a year ago

Our person, Elijah, did an awesome job. We live in a very old house, and he pointed out a couple of challenges that could potentially make the job hard throughout the day, but also walked through what he was thinking he would do to solve them. he did a great job and got all of the ducts and vents cleaned! Great communication and preventative measures to protect for, walls, etc.

Sue Rusch

10 months ago

Eli A was great. I happened to ask a bunch of questions and we came up with a good solution for my home. I've been using Doctor Fix It for a few years now. They come in for inspections and help me think about what I might need. Thank you all.

Harrison Brodwin

a year ago

Dr. Fix It came in the clutch when we needed them. Our furnace went out and we were covered under their service warranty. Ruben was very timely and responsive in servicing our furnace! My only gripe is that upon scheduling, I was told we would have a technician would arrive between 8-10a and at 1030 I called for an update, and was told that the technician would now come around 1p. I was upset that the receptionist did not take the initiative to call me sooner and notify me of the updated timeline. I hope this is something they can work on.

Mike Ade

7 months ago

Overall experience with this wonderful company is, I will always use them. They’re such a good positive company to work with their extremely professional they know what they’re talking about. I highly recommend them, especially Jacob anybody

Mike Weimer

a year ago

We used Doctor Fix It to replace a water heater 7 years ago. Recently, while selling our home, the inspector found an issue with the water heater. Dr Fix it rep replaced the problem portion and serviced the water heater. He was very professional and informative. I strongly recommend Dr Fix it based on our experince.

Gregory Hoesle

3 years ago

The people at Doctor Fix-It were awesome! Showed up on time, did great work, explained the entire process, friendly, and affordable with great financing options. They came back to address one of my concerns which wasn't an issue but they went the extra mile for me. Also the lady that took my call was very pleasant. She called me every time they came out and we got a text with the picture of the technician which my wife liked. Made her feel comfortable about who was going to knock at our door. I signed up for their maintenance plan and look forward to allowing them to service my heat/ac, plumbing and electrical needs in the future.

Matt Bowen

a year ago

Our technician, Will, was fantastic. He was professional, diligent, and friendly. He had to leave to pick up a part for us, and had to go to seven different stores to find it, and still managed to complete the job same day. They bill by the project, not the hour, so he really went above and beyond to take care of us, without nickel-and-diming. I really enjoyed this experience and will be using their services again.

Melinda Jones

a year ago

Technician was very friendly and efficient. However, the drain is not clear only three days later so obviously something was still in the pipe or not completely cleared. Called and company does not guarantee their drain clearing. Not going to pay for the same service twice in a week.

R Coffin

2 years ago

Andrei came out to install a new water filter. (Andrei has been here a few weeks earlier for another issue.) In the process he pointed out some potential problems that he could help to improve. He did everything he was asked. When he was done and the new unit was plugged into an electrical outlet we discovered there was an electrical issue such that the water filter would not work. He called his office and had a plumber come out within about an hour. The plumber, Brian, arrived and put in an additional electrical outlet AT NO CHARGE! Both Andrei and Brian do excellent work. Dr. Fix It is a very good company, first rate, and so glad that I can rely on their high quality work. Thanks.

Jerry Cortese

a year ago

I finally found my go to electrician! We’ve been remodeling my son’s condo for several months now and have had multiple “so called” electricians trying to resolve problems created by the first shoddy contractors electrician. Jacob Herring literally came to the rescue. He listened carefully to the issues then diagnosed the problems and resolved each of them with skill and expertise I’ve not seen in a long time. He also uncovered an issue I didn’t even know I had until he showed me. He painstakingly worked to fix that problem as well. Because of his proficiency I signed up for their yearly maintenance plan and intend on using them for all electric, plumbing and HVAC needs at my home and son’s condo in the future. Thanks for showing someone still really cares about providing great service at a reasonable price!

Jeff Milburn

a year ago

I hired Doctor Fix It to come out for an AC Tune Up. The technician arrived and started taking apart my furnace/ac unit and immediately told me that I need to replace my entire furnace. I asked if there were any other options and he said no, it all needs to be replaced. He never even performed the service that I hired them for and still charged me and then left. He told me I would need to follow up with them to have someone come out to quote me on a new furnace.I hired a different company to come out for a second opinion. They said that my unit was a little dirty, but did not need to be replaced. They cleaned and serviced it and said everything is good to go.Beware of scammers like Doctor Fix It!

Babe Adams

a year ago

I've used doctor fix it a number of times for a number of problems.Every technician that has come out has been well versed in their trade.I've had 3 maybe 4 electrical problems in my house and and always have ask by name Will Reid. The guy knows his stuff from small minor problems to major problems that I've had.

Mary Ann Nimmo

6 months ago

Joel was on time, and professional. He kept me updated on his findings and how he was adjusting things to make the furnace run more efficiently.

traci kellam

a year ago

William G. came out and performed a total house electrical inspection. He was very polite and explained all his findings including pictures. He gave us great ideas on how to fix our few problems and set up appointment with another electrician to give a 2nd set of eyes on what he found. Outstanding employee when we have the work done we are requesting him to do the job.

Gabby Bank

2 years ago

Eric Nielsen was the most knowledgeable about the repair for my heating exhaust. I had 2 other companies come out to evaluate my furnace issues. He gave me the best price and the most reasonable options for fixing my furnace. He didn’t try to update me. I had several questions He was extremely knowledgeable and helpful. I will recommend this company to anyone who wants a truthful and professional experience.

Adriana R.

a year ago

Dr. Fix it came out about a month or so ago to fix our sewer line and install a new electrical panel. For the sewer line: The turnaround was quick which was appreciated since we couldn't shower, do laundry, or run the dishwasher.When the work was done, we had some follow up issues/questions which were handled promptly though we were a little confused about the follow up for the electrical (but it worked out). After the first big rain, my husband was pretty disappointed about the gravel and wrote a review about it. Shortly after the review, the issue was corrected (just needed to pack down more dirt and gravel). It was definitely appreciated how quick the response time was to make it right. Thanks Nikolai and team!

Amber Haske

a year ago

I used doctor fix it to install AC, replace my furnace, install tankless water heater, replace galvanized plumbing, and repair my leaky shower. My boyfriend used Dr FixIt for plumbing updates to accommodate kitchen remodel. The company is a little on the higher price end, but offer zero interest financing which is amazing. My boyfriend and I both had the pleasure of working with Patrick for our plumbing needs. Patrick is super knowledgeable and extremely accommodating. We will definitely be asking for him by name for any additional plumbing needs in the future for both our houses.

Michael Bednarcyk

a year ago

I've used Doctor Fix It for electrical repairs and upgrades, plumbing repairs, duct cleaning, and full HVAC replacement. They're the best in town, hands down. The office staff are as friendly as they come. The specialists they send out are incredibly knowledgeable and I've never been disappointed. I highly recommend them!

Trudy B Brown

a year ago

These folks were just awesome. Prescribed a new furnace which has been an amazing experience (much better than my last furnace was, even from the beginning). Rooms that were icicles before are now so warm I have to close a couple vents. They were here till almost 10pm getting it finished. Best unexpected thing is they filed the rebate paperwork with Excel without even mentioning it, so I got a nice little year-end check for $300. Thanks, Dr Fixit!

Mark Williams

a year ago

Had a frozen a/c line and coils again on a new system. Eli came out the next day and added a capacitor, cleaned coils, and tweaked the blower fan to resolve a difficult recurring problem. Very professional and intuitive. Stuck with it till the issue was resolved. A great customer oriented organization.

Susan Hanselmann

2 years ago

I had clogged toilet but due to leaking cast iron drainage pipes as home 75 y/o. They diagnosed the problem quickly and came and replaced all pipes including toilet in 1 day, but I did have to wait 4 days for actual fix, they were busy. Service technicians were pleasant, professional and did a great job and cleaned up after. Since I had a low crawlspace, this was not an easy job. Price was fair, not cheap but you get what you pay for and I am very happy with the job they did. I will use them again.

Hiroko Ward

4 months ago

My electrical outlets and wiring were replaced and brought up to code. Excellent work and customer service.

Barb Taylor

3 days ago

Efficient friendly and pleasant.
Luis has all these qualities.

Zach Nahman

2 years ago

Great experience from start to finish with Dr. Fix It. We needed a complete furnace and AC replacement. They did an evaluation on our house and presented multiple options at different price points and thoughtfully described the differences between each. Technicians and project managers were always friendly, knowledgeable, and on-time. They were responsive and helpful even as it took multiple inspections/changes to close out the permit with the city of Arvada.

L WELLS

11 months ago

This is a fantastic company. When l contacted DR. FIXIT they responded immediately. Three technicians arrived to evaluate the work that I needed to be done and at the end of the day all the projects and installations were completed with the exception of the HVAC installation which began on day #1 and was completed the following day. DR. FIXIT is Efficiency Personified!

Dagny Maximus

a year ago

Jay came to unclog my kitchen sink. He arrived early and was very professional, knowledgeable and polite. He explained everything he was doing and commons causes of the clog. He worked quickly, efficiently and didn’t make a mess at all. Highly recommend!

Ashley Parker

a year ago

Ryan came out and fixed our basement drain yesterday. Doctor fix it was fast, affordable, and didn't try and give us a bunch of unnecessary quotes of repairs. Ryan was professional, kind, and very informative. I will absolutely use Dr fixit again.

Ma Co

2 years ago

Wanted to leave a new review but google only lets me edit a previous one. We highly recommend Dr. Fix It! In the past few years we’ve had them replace our air conditioner, furnace, hot water heater and some smaller items. We’re now undergoing electrical work. Our experience is always that their technicians are knowledgeable, do their homework, and Dr Fix It provides guarantees that other companies do not. We appreciate their integrity.

Kasey Hobbs

a month ago

Michael L and Jose were great and friendly professionals to work with.

marya munir

2 years ago

Ryan was great! On time, very friendly and professional. My kitchen drain was badly clogged. He tried several times to unclog it. Also, lined up a follow-up camera technician for the next day if it was necessary. But his persistence paid off. He found what clogged the drain, cleaned everything up, and was on his way. I would hire through Dr. Fix It again without hesitation!

Karen Z

2 years ago

I have been a Doctor Fix It customer for a number of years. I consistently have had a good experience with this company. Today I had an issue with an in-line fan in a furnace duct. Dave C was the HVAC technician who came - he was knowledgeable about the issue, helped me to understand my options and then promptly fixed the problem. Dave C has been our technician a number of times now. He is friendly, knowledgeable and great to work with.

Oscar Chavez

2 years ago

I am so thankful for the level of professionalism, time-management skills, and skilled workers Doctor Fix-It continues to employ. Outstanding service two days in a row! Yesterday, I had the pleasure of meeting my duct and vent cleaner Joseph R., who was courteous, attentive to our service needs, took the time to answer my questions, and provided me with a comprehensive education on the system's operational use.Michael R today also showed up on time and, like before, was very informative, quick, and willing to answer all of my questions. We continue to use Dr. Fix because they are so dependable and affordable. Happy Holidays and thank you for your stellar service over the years!!

Mark Russ

2 years ago

Here we are at the beginning of the summer heat wave and suddenly the AC stops working. I call around and get quotes for other companies over a week or two before they could show up. End up calling Doctor Fix It and they were able to get out the same day. Since they price everything by the job, I was pretty concerned the bill for same day service would be hugely expensive but the only other option would be to sit and wait for a week and a half in the heat. Took the appointment this afternoon. My tech Joseph Romero was very friendly and upfront about the possible problem with the unit. I was very lucky that the issue was something simple to fix. The bill was shockingly low and they earned themselves a customer.

Deanne Biddle

2 years ago

Branden installed a water heater for me. He was professional, polite, showed up on time and did an excellent job. After the install, he covered all of the important things to know, so I felt like I was in good hands. I also appreciated the cleanliness of the job, nothing left behind for me to take care of and no mess on the floors. I highly recommend Dr. Fix It!

Riki Meyers

3 years ago

Dr. Fix-It came out short-notice to do major electrical work that was causing a safety issue after it had not been fixed properly by a previous electrician before we owned the home. The quality of Doctor Fix-it's parts and labor were top-notch and every person we spoke with at the company was extremely professional, personable, and was willing to answer every detailed question we had about the work, prior, during, and after the work.They also gave us a range of different options for parts and we were confident that they would have given the same level of service no matter which price we chose. We would trust them to do a small or large project correctly the first time.

Jim Smelley

a year ago

Warning: Dr fixit can’t deliver on its commitments anymore. They will charge you a member ship fee and then they will cancel EVERY appointment. This company has declined significantly in recent years. And they are pretty rude about it. They have the feeling of a business that is about to fail. Spend your money on a company with integrity.

Joan Metcalf

3 years ago

The gentleman that came to do the installation were professional knowledgeable hard working people did a great job on time and trained us on how to work and take care of our System. The original person who took care of the original call was very knowledgeable about the system and what needed to be done and the options available to us. The project manager that came out was very professional knew a lot about all the systems available to us and helped us determine which would be the best for us. I would highly recommend this company and my installers to any of my friends and plan to do so.

Chris Regas

2 years ago

I recently bought a house built in the 50s. I knew when buying that both the water pipes and water heater would need to be replaced. Dr. Fix It was recommended and i am glad I took the advice. Both of these jobs were completed by Eli. He has been excellent through both projects. He educates me on what he he sees, explains what is covered, and has helped me plan out future projects. He has been extremely responsive and I feel like he is invested in my home. I would highly recommend using Dr. Fix It, and especially recommend Eli for your plumbing needs.

Jim Tipton

a year ago

Today Dr.Fix-It assigned Branden our hot water heater to repair. When he arrived our dogs got very excited and he was able to calm them down and assure them he was here to help. And did he ever help. Not only is our hot water back, he explained in detail what was wrong and what to do in the future if things went wrong. We will recommend Dr.Fix-It to our family and friends. Ask for Branden!!!

Talina Jones

2 years ago

Our hot water heater went out. Called several places to get it repaired or replaced. Doctor Fix It was the only place that had the capacity to get to our home in less than 24 hours and during times that worked for us. They also had everything to repair and replace the hot water heater right on the truck! So we didn't have to wait for install or repair no matter which way we choose to go. We choose to replace the unit and got the life time warranty. I am excited that they will service, repair and replace for life. The technician was friendly and knowledgeable and quick with his work. Would recommend!

Karen Shimamoto

2 years ago

I am so grateful to have found Doctor Fix-It. I had a water heater, AC unit, furnace, and a new electrical box installed and everything is better and beyond expected. Roman, Eric, Randy, Richard, and crew were so helpful, knowledgeable, and made sure I had heat before they left for the evening since it was so cold that night. They were great in putting up with my curious fur baby and their COVID-19 precautions made this public health professional feel safe. They were so great that we called them back for another large project! Can't recommend them enough!

Tom'n Colorado

2 years ago

We had Dr Fix It install a new furnace in our 125-year old house several years ago and have been happy with the unit, work and technician/installation ever since. A tech recently came out to replace an electronic control piece that was keeping the unit from kicking on. He came the same day we called, ID'd the problem quickly and replaced the board which was under the 10-year warranty. This is a professional and courteous company and I would not hesitate to have them do more work for us if needed.

Art Rascal

a year ago

Brent arrived at the beginning of the appointment window and stayed five hours until our furnace was repaired. He was friendly and efficient and put up with our dog growling at him. By the time Brent left even our dog liked him! It's going to be a cold night and we're so happy our furnace is working again!

Karyn Burry

2 years ago

I can not say enough on how much I enjoy Dr. Fix-It. We are first time home buyers so everything is new for us. Dr. Fix-It has been in and out of our house half a dozen time for various fixed/check-ups/ general maintenance. Every time they explain what they are doing and why they are doing it. The staff is friendly and extremely knowledgeable. They allow us to ask questions offer suggestions and are never pushy. We've had them quote out several items for us and if we say not this time they save the quote and move on no one ever tries to convince us to buy. They are just the best and I don't plan on going with anyone else any time soon.

Melissa McCollum

2 years ago

Edit: 03/03/2021....The electrical service manager, Luke came to our home, in person to discuss our issues. We explained why were unhappy and he fixed our pricing to a more reasonable amount we were all happy with. We were more than happy with the outcomeWe had a technician come to our home for an electrical issue. He told us it was going to be over $4,000 for repair 6 outlets that were not getting power and to rewire our hot water heater that was absolutely necessary. Even after being pressured, we declined the hot water heater service. Our new total was going to be over $2000 to replace 6 outlets ( that we could have purchased from Home Depot and done ourselves) and to fix a lose wire. The technician ended up taking off a few hundred after we expressed that we thought it was too much. So after about an hour of work, just the replacement of a few outlets and a lose wire, we were cheated and manipulated out of $1700.Called another company and was told the same service would be about $375

Lynn Hill

3 years ago

Dave came to do a maintenance check up. We even asked for him to be our service guy today. He did a wonderful job, as usual, and gave us some suggestions on things he noted concerning our hot water heater. I've used Doctor Fix-it for years and they have never let me down. i would recommend them to anyone for service. Heating, AC, hot water heater, etc. Very dependable!!! Thank you for your service over the years!!!

Fran Neilson

10 months ago

Both Ray and Ryan were great and I would recommend them for any plumbing issues. My sinks are draining like brand new for the first time in awhile. Thanks guys!

Ankit Bishnoi

2 years ago

Patrick was timely, professional, and extremely knowledgeable from the moment he stepped out of his truck. He gave an honest and thorough quote for installing a sump pump into an existing sump pit and completed the difficult installation, which included drilling into the house from the outside and maneuvering around a tight crawl space inside, without leaving a trace. He was courteous (always put booties on when entering the house), thoughtful (asked about placement of the installation when he noticed we had small children), and communicative (updated me via text on timing and showed up exactly when he said he was going to).I will absolutely use Doctor Fix It, and hopefully Patrick, again for all future house needs.

Sarry Moscatel

2 years ago

My water heater needed to be changed and I had used Dr Fix It before and was confident with their work, so called them. They sent out a technician (Andrei) who was considerate and spent time explaining what he was doing and why. He double checked with codes for my location to be sure I would be in compliance and explained about how water quality and water pressure can affect the life of the water heater. He cleaned up afterwards and it was left how he found it. His patience and kind nature was truly appreciated.

Debra Quicl

7 months ago

Dave was my repair man and he was exceptional. Explained everything showed me pictures for what was repaired. Would highly recommend

Roxanne Sherrill

3 days ago

I called for air conditioning service and the service person was on time, very professional and new what to look for. Fixed it!

Brian Stevenson

a year ago

My electrician was Will. He did an outstanding job. He was very professional and went out of his way to explain things, give us options and kept his work area very clean. I will be using this service in the future. Many electricians don’t want to work on mobile homes but that was not a problem with Doctor Fix-It.

Ruby

a year ago

ULYSIS and his technicians did an excellent job. ULYSIS should be recognized for his knowledge, professionalism and response time. With the extreme hot temperatures, Ulysis did diagnosis and his team started the job the same day. I was totally impressed. The job was completed within 24 hours. Outstanding work. I am pleased and will be happy to share your company with my friends. A BIG THANKS.

rhanda frangie

a year ago

I've only called upon Doctor Fix it twice, and both times they have had to reschedule. Today I rearranged my entire week, made a few trips to HD to get the right stuff to have for a half day job, and 10 minutes before the window of arrival started, I received another cancellation call. Because the job won't be completed today, I must rearrange my next week to accommodate the unexpected change. I don't think it is realized the orchestration it can take a homeowner, to schedule an appointment that will take several hours and hold up the function of a bathroom in the meantime. Every one is polite and kind and being a member seems like a good deal but seems they need a larger pool of technicians to pull from, an ON CALL list should a scheduled service person not be able to make it.

Justin Russo

4 weeks ago

Chad came to do an annual check of the a/c. Fast, professional, and answered all my silly questions. Thumbs up!

Ana Fenley

a year ago

This is our second time working with DR. Fix It and let me tell you, their customer service is incredible. We've worked with five different companies and it is safe to say, from now on we'll only be calling the technicians at Dr. Fix it. 10/10

Paul J. Cesare

a year ago

On 2/11/2022, Lead new furnace, steam humidifier and APCO-X UV Air Purifier installer Julian E., along with installer associate, Nathaniel were the most focused, no-nonsense, professional, client responsive, communicative/educating service providers I have ever encountered in my 51 years of hiring home repair and service professionals!!!! Julian is outstanding! Give them an immediate promotion and raise for representing Doctor Fix It Plumbing, Heating and Electric Company!!!!! I strongly recommend installing the APCO-X UV air purifier to combat viruses, etc. and the steam humidifier. They both allow me to sleep healthier and more soundly!On 2/15/2022, technician Cory W. and associate exceeded expectations in cleaning my ducts and vents!On 2/16/2022, I had a state-of-the-art new circuit breaker panel installed by who I consider to be the best (he raises the completed job to the level of pure artistry) circuit breaker installers named Ryan. And even more amazing were the two outstanding Electricians, Brian and Seth who with determined effort, experience and tremendous skills completed the huge job of installing alumicons into all 35-40 electrical receptacles to make my home much safer and secure. Brian adeptly connected a 240-volt air humidifier attached to my horizontal furnace in my crawlspace. Both Brian and Seth were incredibly efficient and effective!!!! Promote these two electricians!!!! I can't say enough about how pleased I am with work done by the professionals at Doctor Fix It!!!!

James p

a year ago

Patrick did a great job helping us with our water heater, helping us preserve the life of the one we have! He had a great attitude and was very thorough In his explanation of his work. Highly recommended.

Charlene Sprehe

a year ago

We had laundry room sink with low water pressure from cold water at sink. Needed to replace valve and water line to faucet. Original equipment on 14 year old home. Technician Danny was quick and fix is great.

Donald Wright

a year ago

Shane and Jose did a scheduled annual check-up and routine service on my furnace. They were polite, knowledgeable, and mindful of COVID cautions. The service was accomplished quickly and properly.

Magoozle

a year ago

I had my entire home updated with pex as well as a hot water return pump, and separate line for irrigation and vacuum breaker. Patrick and his team completed the work in two days with no issues and I could not be happier. I have used Doctor Fix It multiple times since owning my house and will call again in the future for any repairs or updates.

Susie Malinowski

a year ago

Jay Parker was the absolute best technician I have ever had the experience of working with! He was thorough and knowledgeable and he was a pleasure to work with! Doctor Fixit you have a gem working for you, don’t let him go! Thank you Jay for great service! You were Awesome!!

Julie Guest

6 months ago

Thank you, Aaron, your friendly, professionally kind manner is greatly appreciated. Will keep DFI number on hand and recommend to family and friends and ask for Aaron.

Chris Smith

a year ago

I’ve been using Dr Fixit for years and when I called for an AC issue Matt, the HVAC tech, knew exactly what to do and brought the correct equipment. He was efficient, polite and professional.

R KM

a year ago

Fast, thorough and competent. I almost had a fire in my garage from cheap, shoddy electrical work done in the past. In an emergency we called DR. Fix It, and they were out within a couple of hours. They were really thorough, evaluated the issues and were able to fix it by the end of the day. Great company in time of emergency and I'm sure for non-emergency needs.

Linda C.

5 years ago

I recently had a major issue with a strange, pungent order throughout my home, I couldn’t detect its source. I had three different alleged “professionals” evaluate the situation. They all had opinions, but no resolution. Others I called wanted to schedule an appointment out two weeks and this was an issue required immediate attention. Then I called Dr.Fix-It. Within a few hours Eric Nielsen was at my door. I was immediately impressed, he was very professional, and respectful of me and my home. As our visit went on I was amazed at his knowledge and expertise. He wasn’t rushing through our visit or his evaluation of the issue. He listened to me and was through and detailed in explaining what I needed to know. And last, but not least, he discovered the source of my problem! After explaining all my options, he scheduled me immediately the next morning to have the situation resolved. He put my mind at ease and I had total trust in Eric guiding me through the process.The following morning, like clockwork, Robert Q. showed up to complete the job. Once again, like Eric, my first impression of Robert was being extremely impressed. He came to the door expressing a concern about a tree branch hanging over my driveway and he didn’t want to park until asking my permission. After previous issues with various inconsiderate workers coming to my home through the years, I truly appreciated Robert’s respect for my property. He was immediately busy with the task of the job. He worked consistently until completed and did it with a smile. He did an impeccable job! His attention to detail and perfection was awesome. When he was done he cleaned up and left the work area cleaner than when he arrived.I found it refreshing both men expressed loving their jobs, their co-workers and working for Dr.Fix-It. That type of loyalty is almost unheard of these days. Both Eric and Robert deserve recognition for a job well done! Kudos to Dr. Fix-It for running a top-notch company with world class customer service!I would recommend this company WITHOUT RESERVATION!

Tammy Harimon

3 years ago

For this experience I had David here for the 3rd time for maintenance on our AC. He is incredibly thorough and knowledgeable. With David I know everything is done correctly. I also ask for him because he is also sweet with our dogs and they too think he is awesome. I also had Jeff here for the first time and he took out and installed a new water heater. He too was thorough and competent and cleaned everything up so you couldn't even tell someone had done work in our basement. He did fantastic work!

Monica DeOssie

2 years ago

Eric was my technician and he was great! Unfortunately, it wasn’t a fix and I had to get a whole new furnace but they were able to get in that day. The installers were professional and had to do a little more work than expected (no extra cost) but said they wanted to make sure it was done right.I would definitely use them again and I’m glad I called them!

Nick Signorine

3 years ago

From the speed of response to our service request, to the amount of clear cut information and options on the job. Dr fix it hit it out of the park. Our initial estimate appointment was late on a Monday afternoon, Michael was early professional explained everything very clear-cut got us set up with the AC service replacement that we wanted for a price that surprised us. Even more surprising was the speed of install as next morning the crew was there assembling and done by mid day. Also I have had several calls to check on our service make sure we don’t need anything following the job

Tina Baker

3 years ago

The technician, Branden that came to replace our water heater is a great guy! Very personable, knowledgeable & professional. Even gave us advice on other issues we have around the house that came up in conversation.Glad we called Doctor Fix-it!So much so that we now have appointments set up with them to send out an electrician and a HVAC tech to take care of some other household maintenance.

Chris Dockter

a year ago

I have had my furnace and AC from these guys for a year and I am happy with the work that was done and the extra stuff you get when you get items installed for you. I wanted to wait to give a review on these guys until everything I paid for was completed. The good news is that they hire well-mannered people, and they work fast and do their jobs well. Customer services are on point with everyone I worked with as well. However, these guys will make sure to nickel and dime you every chance they get. You only get a one year membership which lowers the price of their items but not by anything significant and one would likely get a better price elsewhere. An example of this would be my air filter which costs $50.00 everywhere else at the most, but these guys charge you $250.00 and with your sweet discount it rounds to $209.00. They also lie about how much your discount is. I was told that my filter would be 50% off and half of $250.00 is not $209.00. Marking up prices by 400% is wrong and disturbing when a company like this will get large shipments of these filters which likely makes them only a few dollars or less per filter. Another example would be their plumber tech gave me a quote for a valve replacement that was almost $700.00 to do; this price is near almost triple another quotes I received. Even though you spend thousands of dollars on your new furnace and AC their membership discount is BS and not worth paying after your free one expires (which used to be the lifetime of the loan and is now only one year). I Would only recommend them for installs of AC's and Furnaces if you cannot pay their extremely high prices out of pocket and are willing to finance though their partners. Coming from someone who works in property preservation, someone will have better luck reaching out to someone more honest with pricing. I understand Covid and inflation has caused many items to go up but being in this business I know they are trying to take as much advantage of it as they can and the work they provide isn't exactly worth the money one spends. Even though their services and employees are great I will only recommend them to people so they can finance a new furnace or AC system, and even then I will let them know the prices are extremely marked up. Paying for services of a professional is one thing, but marking up parts like they do is just poor business practices. Check all equipment prices everywhere else before you decide to use these guys. Good luck.

Karina Villa

a year ago

Julian, Josh and Elijah did an Excellent Job! very knowledgeable and professional. We were very impressed, satisfied and happy with the quality of work. I will definitely recommend 💯 Doctor Fix-it 👍

Morgan Thompson

a year ago

We had our main drain cleared due to a clog. The plumber was here twenty minutes, when historically this job takes closer to an hour plus. Within an hour of him leaving, the main drain was backed up again, worse than ever. Instead of coming to fix their incompetent work they wanted to charge us once again for a second trip. Do the job the right first time and back-up your work. Totally unacceptable, we paid for a service which was not done properly. DO NOT use these guys, what a scam and ripoff

M McCubbin

6 years ago

Doctor Fix-it installed a new high efficiency furnace, whole house air filter and a humidifier in our house last week. The technician was friendly, courteous and professional. They arrived on time, completed the job quickly and spent time showing me how to use it. The work looks very professional much better than the way the old furnace was done and the building inspector had no negative comments at all. Paul who came to give me a quote, was very helpful. He answered my questions completely, he took several calls with questions from me over the next two weeks as I got quotes from other companies, he arranged to get rebates from the manufacturer and my power company. Doctor Fix-it took care of everything including permits and scheduling the building inspector at a time convenient for me.I do recommend Doctor Fix-it to everyone and I will use them again in the future.

Marilyn Losoya

6 years ago

We had a main line sewer break that was repaired by Doctor Fix-it.Our impression of The Service Technician-Master Plumber, Chris Vincent, was excellent! Chris is professional, extremely knowledgeable, very kind and polite. The Doctor Fix-it crew that came out to do the actual repairs, completed the fix in one day and left the area with new sod and a clean yard. I was especially impressed by their attention to safety by implementing trench shoring for protection. Overall we are very pleased with the services provided by Doctor Fix-it. The cost was competitive and even lower than many other plumbers in the Denver area. I highly recommend Doctor Fix-it for your plumbing needs.

Priv User

a year ago

Jay Parker came out and helped with a kitchen pipe drain cleaning. He used the machine to run the snake. Drains been working great. Signed up for the monthly service program. $10 a month is a great price in these tough times.

Paul Katz

10 months ago

Branden was awesome: spent time with me, worked at trying to keep my costs down, explained options to me in terms of the repairs required. Would definitely hire him again.

Sean Stead

2 years ago

Very knowledgeable and courteous technicians. They walked me through potential issues and different options for repair / replacement of my 19 year old furnace. What really stood out to me is the service guarantees that they actually stand by. They say that they will leave your home looking as good as it did when they stepped foot inside - in our experience, unfortunately they scraped up the wall when removing the existing heating unit, and also left damage on the water heater. They made sure to make it right by bringing out a drywall repair man at no cost and also replaced our water heater at no cost. I understand that issues come up on job sites and am so appreciative of a company that stands by the promises they make in the sales process. This, in combination with their contributions to the All-Stars Club non-profit and their being a local business makes me feel great about working with Doctor Fix It today and in the future.

Amanda Roberts

2 years ago

Don't use this company if you need reliable service or someone to show up. My water heater went out and I needed it to be either repaired or replaced quickly, as is typical for that type of problem. I called Doctor Fix It and scheduled a same-day appointment. No one showed up during the appointment window. No one contacted me. After the appointment window ended, I called and was on hold for 10 minutes before giving up. It was at the end of the day so it was impossible to contact any other companies for help. I wasted a whole day waiting around while I could have had the problem fixed by another company that was willing to live up to their commitment.

Ben Godfrey

2 years ago

Back in March, we did quite a bit of market research with probably a dozen companies looking to fix our outdated water heater and HVAC system and found that we could get the most bang for our buck hiring Dr. Fix-it for all three. Naturally, because we were getting top of the line everything, they threw in all the bells and whistles. We agreed on the price on a Friday morning after the sales guy essentially begged us for our business because business is slow right now and we pay our guys salary so we just need to put them to work. We can come tomorrow and be done on Monday. That's where they get the two stars.First, they had three guys on Saturday come in and they got everything probably 90% done. The last 10%, were putting in the bells and whistles like the UV light filter, cleaning our ducts, and finishing the nonessential tasks. Each of these amounted to it's own visit, so we had to be around, on their schedule to get these done. This went on for 6 weeks. I should also note, that the company culture and policy is to leave the work area in a satisfactory cleanliness condition. Satisfactory is a great word, because as the customer, it's enough to annoy you but not enough to throw a big stink about it.Now it's June and COVID is over and we're having people over but we just realized that the Air Conditioning unit is not producing cool air, just recirculated house air that 78° when it's programmed for 62. Even at six in the morning the temperature remains at 74 when it's below 60 outside. I called to complain and have somebody come out and the soonest they can get somebody out is 48 hours and my concern should get a call back from the manager within the next 24 to 48 hours.I'll be very happy when this is over and everything works but I do have severe buyers remorse going through Dr. Fix-it. I would not recommend them to anybody, but I can say they were better than the dozen or so other contractors that we called up, from first glance.

Rashelle White

6 years ago

Shane M was my service tech for a furnace tune up and repair. I knew when I scheduled the appointment something was going on with my furnace and I was fearful that it was going to be a big, expensive fix. Shane was knowledgeable and fixed the suspected problem quickly and efficiently. The furnace is near silent now and runs perfectly. Bring on the sub-zero weather!! He told me that my furnace was in good shape and servicing it ongoing would keep it running smooth. I appreciate his honesty and fixing only what was necessary. Plus he is a super nice guy and extra careful to not track dirt on carpet.He was quite knowledgeable about the work that the company does with Brent's Place also. As an active volunteer myself, I have a lot of respect for team members that understand that it feels good to do some good. I went ahead and bought the membership and made a donation. Dr. Fix-It's affiliation with Brent's Place was one of the main reasons I chose this company. Strongly recommended!

Don The Bookman Huck

2 years ago

My furnace was not blowing out hot air. I called Dr. Fix-it based on a flyer in the Value-Ads and being part of Team Dave Logan. The tech came out on time. he was nice enough. I told what the problem was. The tech took a look at the furnace and first told me I had the wrong air filter and said that dirt was causing the blowers from not coming on. Then he pulled out the blower motor and told me how dirty it was, then showed me how dirty the exchange unit was. He also went inside and said I had a crack in my unit. Then said to clean the two pieces would be just as much as to replace the two pieces. To replace them he quoted me $4,000.00. He then said my unit was too big for the house. Which I thought that was a strange thing to say. He then said he could get me a better, smaller model and and a year of maintenance, duct cleaning and a bunch of other things for $14,000.00 and told me how much per month that would be. When I said no way am I paying that, he came back with another offer without all the perks and brought the price down to $10,000.00. I told him that his price was way too high. He then said you know if the gas company came in here he would red tag your furnace so might not want to wait especially with it getting so cold this weekend. I told him thanks but we will be calling someone else and shop around. He ended up charging me $49.00 for the visit for doing nothing. Turns out the second company I called sent a young man out. He first took out his tester and checked the limit switch. Then removed the blower motor and looked inside. Said yes, the motor needed cleaning but the problem is the limit switch. He replaced the limit switch and cleaned the blower motor fan blades. Got it working all within an hour. His charge $29.00. He also never mentioned any cracks in the unit. Stay away from Dr. Fix-it.

Anita Gordon

4 years ago

My air conditioner froze up inside the furnace (coils). Dr. Fix It sent someone out the next day. I told the tech I knew we should replace our furnace and he got me an appt with someone to discuss that. He fixed my air and graciously explained everything and showed my where there were issues. I met with Eric to see about replacing my furnace and went with them because their quote was ballpark for estimates I've seen in this area. Two days later my furnace was replaced, the new coils for air conditioning charged and a new thermostat. System works great! They are excellent at customer service and all know their stuff. I was very impressed and will use Doctor Fix-It for all future plumbing, heating and electrical issues I have in my old house!

Noah McKelvin

5 months ago

Luis was great! He knew the issues and promptly delivered excellent service.

T Diaz

5 years ago

Every interaction I had with Doctor Fix-It was a positive one, from scheduling on the phone to the technicians who came out to my home, and it just made the whole task of gathering quotes that much more pleasant. Even when there was a snafu with my phone number somehow ending up completely different in their system (not even transposed numbers, just an entirely different number), so that they couldn't reach me on the day of the appointment, they were quick to troubleshoot and confirm my number, apologize, and reschedule. I never felt like I was bothering any of the three schedulers I spoke with on 3 separate calls.When the technicians came to my home to give the free estimate, I was really pleased with their professionalism and the time they took to check out all aspects of doing an AC install. I also appreciated that they wore shoe covers to protect the floors even when just giving a quote (and even though my floors are nothing special!). When they assessed my HVAC needs and indicated not only what they could do, but also what they wouldn't do, I appreciated their integrity and that I wasn't being pressured into making a sale. It did turn out that the offer on the Money Mailer coupon wasn't available with my particular mobile home furnace, and again, the technician apologized for that and did give a bundled discount on his quote for a furnace and AC install. While the quote was beyond what we've budgeted for, I still appreciated getting the estimate and learning a bit more in the process about getting AC in my home.If I could offer one suggestion, it would be to have schedulers answer the phone by identifying the company instead of with just Hello. The first time I called, I wasn't sure if I had the right number when the phone was answered with only Hello. But other than that, I was impressed with the friendliness of schedulers and the professionalism of the technicians who came out. Even though we didn't choose Dr. Fix-It due to budgetary constraints, I felt the service that they offered in coming out to give an estimate was top notch.

K B

6 years ago

Just had a full HVAC System installed (Furnace and AC) and cannot say enough great things about my installer Robert and his teammate Austin. He handled all surprises with ease, took the time to explain everything to me and worked very hard to meet my time frame requirements. The work done was top notch, looked professional and clean and all with a SMILE AND LAUGHTER!!! They put out carpet liners and verified that we were happy with their cleanup efforts. My family is 100% satisfied with Doctor Fix It and new units and would highly recommend asking for Robert/Austin as your installation team.

Margaret Brubaker

a year ago

I was very impressed with the thoroughness and professionalism of everyone i worked with, from the scheduler, receptionists, initial technician, to the service manager, and the installers. In addition to their excellent service and workmanship, they were courteous and and prompt, and made sure that the work area was left clean. Their prices are competitive.I would strongly recommend Doctor Fix It

Kathleen Calentine

a year ago

Brandon who is an Excellent Plumber at Doctor Fix It has helped us more than we can say!!He told us we needed a new Hot Water Heater for starters and man it has been Great!He is a Great worker!Thank You Brandan!!We have had our electricity up to code Thank You to the electricians who work there! We have had our plumbing and Pipes replaced (Up to code) thanks to Brandan and the Plumbers who work there! We have had our windows replaced! We love it all!!Thank You Doctor Fix It and ALL the Great Workers!

joseph simms

3 weeks ago

Great service, friendly efficient, and my A/c works better than ever. Thanks Chad!

Hunter Wardlaw

2 years ago

Doctor Fix-It is our go to contractor. Their office staff, technicians and project managers are very polite, professional and trustworthy. They always notify you prior to arrival with the technicians photo, their name and background which gives you comfort. They are very transparent with the options that makes sense for your home and project. They are top notch and will only use them going forward. We have used them for plumbing under our sink, replacing our entire HVAC system and new electrical panel. High quality all around!

Paula Montojo

11 months ago

The teams were professional and on time. They had to replace a major pipe and drain. Still in process of replacing. l'm satisfied and wouldn't hesitate to call again. Thanks Dr.

Chrysovalantou Hoppe

a year ago

Our furnace was blowing cold air, and I called Dr. Fix It as they came recommended from another unit owner in our community. A tech was able to come out just a few days later and on time, so we certainly appreciate that. The tech could not identify the issue, however, and quoted us over $2,000.00 just to tell us what the problem was. What followed was a recommendation to get the furnace replaced (anywhere from $5k-$12k...for a 900 sqft home), so I wanted a second opinion.Another company came out and was unable to even turn on the furnace which was strange because it was running fine before (blowing cold air, but running...). Turns out the Dr. Fix It tech disconnected all the wiring inside the furnace. (Why? I have NO idea.) In about 2 minutes, the new company was able to diagnose the issue to a faulty ignitor. There was a small bend in the ignitor, and for that reason, the furnace wasn't heating. Easy peasy. The ignitor was replaced, and I paid a few hundred bucks. I am so disappointed that Dr. Fix It couldn't even diagnose the issue and wanted to charge me over $2,000.00 to tell me what was wrong with the furnace. Sure, you expect any repairman to say, Yup, this is your problem, but you should really consider doing this...or getting a new that... While our furnace is dated and could probably use some repairs/maintenance, this was completely outrageous to suggest we replace the entire furnace when fixing the actual issue we were having was so minor.Updated my review to 1-star. Doctor Fix It called me to see if their tech gave me 5-star service, and when I explained what the tech did, all they said was, Oh. Sorry. Is there anything else I can help you with?

Kim Martinez

a year ago

I called for routine servicing on my water heater. The technician that came to my house was Eli Easter. Eli was very professional and friendly. He immediately put me at ease. He completed a walk through of my entire house, made recommendations and listened to my individual concerns. He then completed the requested maintenance. The work was done quickly and explained through the entire process. I have no problem recommending Dr Fix It and Eli.

Gregory McCabe

6 years ago

I had an excellent experience with this company. The office staff is courteous and helpful, and the scheduler made a prompt and convenient appointment for me. The technician, Eric Nielsen, was wonderful. He was on time and very competent. He provided excellent service and his integrity sold me on this company. I will use Doctor Fix-It for all of my future plumbing, heating and electric needs. The pricing is very good and I will recommend this company to family and friends.

Linda Pue

a year ago

The young man who came to my home was courteous, friendly, and knowledgeable. He took care of our needs, answered questions. We have been with Dr. Fix-it for several years and always find their servicemen to be very professional and do an excellent job. Highly recommend!

Kayla Imbrogno

2 years ago

I have the yearly subscription for Dr. Fixit, and it has been invaluable for random electrical projects I have had the past two years as well as HVAC repairs from my first move-in at this new house. I've also had them move my A/C from one end of my backyard to the opposite end, and the work was reasonably priced and done well. Every single employee who has come to my house for a project has been professional, friendly, and performed great work. I cannot recommend this place enough.

Sarah Bull

2 years ago

Doctor Fix It plumbing was absolutely fantastic!!! I called with a plumbing emergency and Jorge came to our home within two hours, Jorge was extremely professional and polite and explained everything to us I would definitely recommend this company to family and friends. Certainly deserves the five stars.

Gregory Cornell

2 years ago

Service was excellent. An appointment was made for the following day. Work on my 21 year old Furnace was completed in about two hours and extensive repairs were done very well. Good result despite my failure to keep the furnace regularly maintained. He even waved some very reasonable charges that I probably owed.

Kathryn Fossett

6 months ago

They were very professional. Worked fast &hard to get the job done. Feels good to know we are safe again.

Kathryn Witner

2 years ago

They were amazing, gave us an excellent quote and explained everything to us that was going on with our current system and what a new system would do for us. Did install same day, and we are so happy! New furnace, AC unit and air filter system. Amazing difference!

Monte Bride

2 years ago

Furnace quit working Saturday night, called at 9:30pm and Rueben was over to diagnose the problem Sunday afternoon. We had to get a new furnace so we also got a new AC as both were 17 years old. Installation was on Tuesday and they arrived on time and stayed until all the work was done and everything was cleaned up. Richard and Joshua did a great job answering all of our questions and showing us how everything worked. I would definitely recommend them.

Wayne Gallagher

2 years ago

This company has been wonderful in all of my dealing with them. In this case it was for the annual heating check-up. The technician arrived on time, followed all the rules we are under right now, and did a very thorough check of our heating system. A very knowledgeable individual, who went over several items with me and left me very confidant that my heating system was in tip top shape for the coming winter. I highly recommend this company.

Joan Braginsky

11 months ago

Very professional and friendly when two men arrived to clean my vents after purchasing an a.c. and furnace. Answered my questions and went above and beyond to hook up my dryer venting that had come loose. Highly recommend.

Dennis Mikeworth

5 years ago

Once again Dr. Fix-It comes through in stellar fashion. After I had called them I began wondering if they were the ones that on my last problem wanted nearly 2k to clean the furnace before they could even tell me what was needed for the repair. Shane was my technician this time and when he showed up, had already accessed my records. When he reviewed the record with me I quickly realized they were the ones that traced the problem to a two dollar wall switch I was able to replace myself. Shane was just as courteous and professional as my tech on the prior visit. Our furnace had quit work. Shane was out in just over an hour after the call. He quickly told me what was needed to get it running again and then showed me the additional items of concern. Never did he say I needed a new furnace. He presented that as an option to weigh against the cost of repairs for a 15 year old furnace. He got the furnace going again, gave me a list of his recommendations and set a time for someone to come discuss the need for a new furnace. I will definitely Use them again.

Gloria Gonzales

a year ago

What company schedule's an appointment for an estimate a month and two weeks before you can see anybody. I had an appointment with Dr Fix It for January 26, 2022 for an estimate to clean our air ducts. I ended up cancelling it and found another company. I will be sure never to use this company for anything.

Benjamin Migliorino

a year ago

These guys are solid. Rodney quickly and affordably handled some fairly simple electrical issues. And we’ve been pleased with our HVAC service agreement so far.

The Weymouth's

2 years ago

Matt was the HVAC tech. He was very knowledgeable and friendly and very helpful. He was very quick and found an issue with a blocked vent that was blocking warm air flow into the basement. While serving the heater, he replaced the furnace filter also. I was very satisfied with the level of service and price. I’ll call them again when needed!

Shelly Yaroch

2 years ago

I had a new furnace/air/thermostat/water heater installed and updated electrical all done on the same day. Each crew were not only very professional but also very friendly. Took the time to answer any questions that I had. It was snowing that day and they had a runner down and very careful not to get my carpet wet or dirty. Very satisfied. Job well done!

Joni Sargent

6 years ago

We decided to replace our old water heater. I called Dr. Fix it after seeing excellent reviews for them online. They were able to schedule a tech the next day to take a look and provide an estimate. Chris V. arrived in the scheduled window and was very polite and helpful (he likes dogs too, bonus!) He is a master plumber, and he installed the new unit himself. I'm so pleased with the work he did. I would recommend Dr. Fix it to anyone with plumbing needs. I will say that the cost was a few hundred dollars higher than another estimate I received (sight unseen and with a lower quality heater unit), but the difference is well worth the piece of mind I get knowing I have received quality products and services. Also, I'd like to note that I am doing this review in private after he left, which I only mention because I was once forced into doing a review (different plumbing company) and the service tech was looking over my shoulder. Anyway, thank you Chris and Dr. Fix It. I will call you again with any plumbing needs.

Harrison Stevens

a year ago

Water heater maintenance caused us to lose water pressure in our place. Previously was working fine before they came. They offered to come back in four days. Just unfortunate to wait that long to be able to use our showers

Ursula Graham

3 months ago

I really like the company and the people who work there. They’re professional, on time and do great work.

John Bridges

2 years ago

Great service. Will arrived on time, examined a damaged light fixture made appropriate recommendations then I paid a reasonable fee to get the fixture diagnosed. I have used this company for plumbing multiple times in the past. I’ll be calling Will back when I get the new fixture. 5 stars plus

Bob Jensen

a year ago

These guys are AWESOME! They have done multitudes of work for me over he years, and most recently BRENT installed an APCO X UV air cleaner in my recently replaced HVAC system. Another fantastic service completed!

Chris Pace

5 years ago

Doctor Fix-It and their technicians have always been professional in all aspects while they have been maintaining our heating and cooling needs. We not only trust them with our main residence but for our rental property also. They provide excellent appliances and great coverage plans as well. They are proactive in scheduling preventative maintenance appointments and the technicians are very prompt. They are very considerate of your home in protecting your property while servicing your appliances. This last appointment was for a routine hot-water heater flushing that is a part of the great home protection plan we got for the purchase of a furnace and cooling unit. I trust my home to Doctor Fix-it and all of their technicians. Kudos to Shane C, the technician that was given the job to come out to perform the service at our home. We look forward to seeing you again for the next P/M service.

Denise Lopez

2 years ago

We had a plumbing emergency and Dr Fix It was able to send someone out within a couple of hours to help us diagnose and fix the problem. Our plumbing tech, Ty, did a great job, was very professional and courteous and did outstanding work. Dr Fix It is a great company, very responsive and caring. GREAT customer service!

Matthew Robertson

a year ago

Patrick the plumber came to our house to look at multiple plumbing issues that we were experiencing. Patrick’s patience, efficiency, and oversight when ordering replacement parts was commendable.

Tarrah Garcia

4 years ago

We had a very positive experience with Ulises! I am one of those customers that will have a ton of questions and will want a full understanding why a repair is needed. Ulises went in great length and time to walk through what was needed for the repair with pictures. He was patient and professional with all my questions. Our AC unit is 16+ years old and we were the ones that brought up the conversation of replacement versus repair and he leaned us towards the less expensive. He was polite, professional and very knowledgeable. I had two other companies lined up to give me quotes, but after after our interaction with Ulises we felt more than comfortable and confident we were getting a fair price and excellent service. I would recommend Dr. Fix it for AC service/repair and request Ulises!

ryan bee

2 years ago

Eric came out and switched my garbage disposal from one side of the sink to the other. Service was excellent! On time, very polite, very reasonably priced. The drain broke while he was unscrewing it and without hesitation he just went out to his truck and put in a new one, no charge. I'll definitely be using them again for anything pluming or HVAC in the future.

Kit Dankers

a year ago

Eric was amazing! Got our plumbing up to code and answered all our questions. We’re members now and it’s 1000% worth it. Definitely our new go to place for any repairs and updates.

Rae sae

4 years ago

Dr. Fix-It installed the water heater in our house before we moved in, so upon needing service we called them. Smartest decision we ever made! With no hot water, we needed service FAST, and soon arrived Paul. Incredibly knowledgeable and willing to work with us. We cannot thank them enough for the professional work they did while remaining personal enough to have us comfortable not only with them in our home but with the decisions made to get us back in business with hot water. Will use again and will absolutely recommend to my friends or anyone looking for service!!! Thank you!!!

Donna Chatman

2 years ago

These guys did duct cleaning after we had our A/C and furnace replaced and were great!! They even took special care to look for an earring my daughter dropped in the vent in her room but I was grasping at straws on that one. I appreciated the extra effort😀😀 I would highly recommend this company!

Lisa O

2 years ago

I needed a plumber and found Doctor Fit It in one of those direct mailings for local businesses. The plumbing experience was good. My technician, Cristian, was polite, practices all the necessary Covid procedures, and work quickly. However, he didn’t find the cause of my concern. He sold me on their “AllStar Service Plan” to remind me to get the furnace, A/C, and plumbing routine checks and save some money. I subscribed nearly 3 months ago and made an appointment for my AC tune-up. The available appointments were 3-weeks out, which was annoying but understandable. However, they have now canceled my appointment on two occasions. Three months later, they still have not done my “AllStar” A/C tune-up. And at one point, they called to cancel at 5:18 PM when the appointment window was 3-5 PM. I’m livid that I stayed home from work that day, wasted my time, and picked my kids up late from daycare due to their lack of consideration. Since being an “AllStar” customer, I can’t get ahold of anyone, their phone is always busy, or no one answers, and I keep getting bumped to the end of the line for a service I subscribed to. Buyer beware! I would NOT recommend this business and have since canceled my subscription or any future services.

Chris Connally

4 years ago

My entire appointment was a big sales pitch. Some lies and a pretty bad attitude from the technician when he couldn't get me to bite on the outrageous quotes. Called another company after Ulises left and got a better, more efficient system for 1/3 of the price. Doctor Fix-It isn't the only company out there that will rip you off but WOW I've never had such a negative and aggressive person try to sell me something. I just purchased a new car and was treated better. Yes, I was treated better by an used car salesman! I'm sure Doctor Fix-It will be happy to hear that their technician was doing his job. Too bad they push their employees to rob unsuspecting customers. Hope all that extra money stolen from customers is giving somebody a great life. Do yourself a favor and get multiple quotes. It could save you thousands in the end.

Frank Karash

a year ago

I called in at 8:00 am with an electrical problem and the technician was there at 11:20. Awesome response. Seth was my tech and was extremely pleasant and professional. Problem was corrected and I am externally pleased with the service. My only negative comment is that the cost was quite high. Higher than I expected. But then... You pay for what you get.

MK Mauro

2 years ago

I'm so grateful for the professionalism, diligence and hard work displayed by Nikolai, Christian & Ryan. This was my first experience with Doctor Fix-It. Nikolai communicated clearly issues and resolutions for the sewer issue I had, Christian & Ryan worked tirelessly to fix it and spent the time to get it done and done correctly well into the evening. Christian & Ryan executed quality work and the ability to adjust as the issue evolved. I would use them again!

Jennifer Livingston

5 years ago

Julian E, Chris G, and Ken G just left my home following installation of a new furnace and air conditioning unit. They were so professional, polite, took the time to ensure all our questions were answered and they left my house so clean that I only knew they had been here because I had seen them working hard all day.Eric N was here on a service call earlier this morning when I discovered that a new furnace and air conditioning unit was on our immediate future. He provided information, gave me our options for cost and types of equipment. He said the work could be done today but never made me feel rushed to make a decision.Doctor Fix-It came highly recommended by several people and I am so glad you called them.A very satisfied, and pleasantly warm, customer! Thank you!!

Ann Mcneill

3 years ago

Dr Fix-It has done such a terrific job for us. They installed our new entire HVAC system & water heater a couple of years ago. We are on their maintenance program for all systems in our home. They are extremely reliable, polite, highly qualified & overall great to work with. I highly recommend them to anyone looking for the types of services that they offer. Thanks!

Lori Smith

9 months ago

Misael and Randy arrived on time, went straight to work, did a great job, and were very neat and polite. Highly recommend Doctor Fix-It.

Dave Hall

2 years ago

We recently contracted Doctor Fix It for our annual furnace inspection. Michael, the technician was running ahead of schedule and they texted us that he was on his way. He was uniformed, professional, followed COVID guidelines, and gave us a good education on our furnace and items we may want to address at some point in the future. We received an email with a complete report with pictures. It was a great experience!

Hyperdynelabs

a year ago

Company will not stand by warranty. AC unit they installed stopped working w 2 yrs left on full parts and labor warranty. Said I need a new unit. Bait and switch. Go elsewhere if you want to be treated like a valued customer. Techs are also rude and condescending. Almost threw him out of my house. This company is a joke and will take your money and ignore you.

Chris White

3 years ago

We had Ryan out this morning to assist with a plumbing issue in our kitchen sink, and he was outstanding. Very friendly, professional, and honest. Would gladly have him back anytime. He quickly diagnosed the issue and went out of his way to fix it for us. Very impressed with him!

Sharon Vincent

7 months ago

Branden and Ruskin were extremely professional. Did a great job and explained everything that needed done and why. Will use them again

Randy

4 years ago

My father was in need of a technician to fix our heater and the service was outstanding. So much so that I had to write a review for him - Eric Nielsen came over to our home to fix our heater since the heater was no longer operational. He was extremely professional and knew exactly what he needed to do to fix our heater. Eric is an extremely honest man and the customer service was outstanding. His integrity, honesty and experience has built a relationship with us and a lifetime loyalty. Thank you Eric- Deouk from Centennial

Sheree Ortega

6 years ago

I called Dr. Fix It on a snowy morning with a leaky water heater. I had just recently moved into an older home that needed much done. Adam arrived we talked about all of the work I wanted done as well as the water heater replacement. The next day it was Dr. Fix It to the rescue. I had 3 trucks and a car out front the next morning to get started. New water heater, new piping for the house, new heater venting and ended up with a new dryer vent. All of these guy's, Adam, Walter, Tim, Chris and Jim worked tirelessly for days to get all this work done so I wouldn't have to leave my home. ALL the work, and I mean ALL the work, was done professionally and with great pride. All the guy's were up front, honest and friendly. I felt comfortable with their work through the entire job. The city inspector said it was some of the best work he had ever seen! Not only will I recommend them to others, I will be bringing them back for more work in the future. Thank you to the Dr. Fix It team for several jobs well done!!

Rick Hanni

4 years ago

We all know that plumbing work is not inexpensive. That's why when you need work done you need a quality company with competitive pricing. Doctor Fix-It is that company. Their workforce is highly experienced and they go about their work in a professional matter. Recently Paul G. did some plumbing work for me and did an outstanding job. Paul brings a quiet professional approach to his work that instills customer confidence. I have been using this company's services for many years and can happily endorse their work. Paul, thanks for a job well done. Rick H.

Jim Cross

2 years ago

After researching a number of companies I scheduled service with Doctor Fix-It. They were booked for a few weeks but we were willing to wait. The day before our appointment I got a text notification saying that they would be out to our home the following day for service and to call with any questions. I called to ask if they could offer additional services and I was told that they would not be coming out and the soonest they could come was nearly one month later on New Years Eve. Apparently this was because they were servicing other customers, instead. Incredibly frustrating given that we have now wasted time waiting for this appointment when we could be awaiting service from another company. Our furnace needs work and the air quality in our home will continue to be poor as a result of this delay. We are taking our business elsewhere in hopes that we can get the service we need for our home sooner. I would not recommend this company if you are looking for a new HVAC servicer that will be prompt in notifying you of scheduling issues and honor appointments they have made. We are thoroughly disappointed and frustrated.

daniel garrett

2 years ago

I have used Dr.fix for several things over this year from installing new furnace and ac to adding a gas line and I’m going to probably have them install a water treatment system in our house. They did an awesome job with the furnace. Selling and installing it in one day. They than came back to make sure everything was working well and put finishing touches. Mike did great job selling and coordinating everything. They have been very clean and professional especially during COVID-19. Also by donating to a a good cause in the All Stars Club you get great deals.

Heather King

a year ago

Professional and timely. The tech did leave some equipment behind which was a slight inconvenience. Emailed pictures of different parts of my AC system which was good for reference. Not sure if it was really worth the money though... I dont know what a tune up usually entails but it didnt feel like any parts were actually serviced. Over all ok.

Nelda Rider

2 years ago

We had a new HVAC unit installed and could not be happier. When it turns on and off it is very quiet as compared to the old one plus the whole house is efficiently heated. All the technicians that have come to our house have been friendly and professional. Thank you very much for your quality product and expert service.

Jill Petre

7 years ago

I'm really impressed with the service provided by Doctor Fix-It. The dispatchers confirmed the appointment and kept me up to date on the status of my technician. Jason H. showed up on the early end of the delivery window. Jason is incredibly nice, accommodating, and personable. He helped us with everything we needed and was very consultative about our options on repair, replacement, or new equipment.We just bought our first house with a lot of projects and I think we found our sole provider for HVAC, plumbing, and electric!

Rick Hlavaty

5 years ago

Jose did a wonderful job with a safety check and tune up of our furnace. Very professional. Very knowledgeable. Very friendly. Jose really took his time to explain how my furnace works and his findings on its current condition. Made me feel comfortable right from the start. I highly recommend Jose. If everyone in his organization is as thoughtful and professional as he is then Doctor Fix It has a new customer.

Ashley Lehmann

3 years ago

Jose arrived to perform service and inspection on our furnace. We had just closed in the property and were aware that the furnace would need some work. He THOROUGHLY inspected the equipment. Turns out we were very close to a catastrophic failure of the equipment. He spent a considerable amount of time explaining each part of the equipment, the extent of the damage and what likely caused the damage. Throughout the entire process, he used laimens terms to ensure we fully understood our options. At no point did we feel pressured to purchase a new furnace from Dr Fix It. That being said, we ended up purchasing a full HVAC system from them. The guarantees, warranties, and services included were very competitive.We expected there to be a lead time on delivery and install if the new equipment. We purchased the furnace at 12:45...the install was completed by 8pm THE SAME DAY. Chris and his co-installer (sorry I forgot his name) were professional and efficient.I would not hesitate to recommend them to anyone.

Jerry Persall

8 years ago

Used them for the first time. Showed up on time, did terrific diagnosis of three toilet issues, prepared fair price quote, did the installation work in record time. Very professional. Nice and courteous. Jason Willis is a true pro. Knows his stuff and knows how to talk to people. It was a pleasure to have him as our plumber for a short while today. He did a very good job of making our issues part of our past. Highly recommended! Five stars out of five!

Nathan Roberts

7 months ago

Very responsive from scheduling to showing up at my door. The technician was very honest and thorough in explaining the issue. Very fair pricing for this repair.

Russel Myers

3 years ago

After having worked on my furnace, and replacing a control panel, and a ignitor, as well as the thermostat, I was at my wits end trying to figure out why my furnace wouldn't come on, so I called Doctor Fix-It, and was completely blown away at the professionalism that technician David Cabral displayed while he was inspecting my furnace, it didn't take him 15 seconds after he removed the door on my furnace, to figure out that I had the thermostat wires attached to the control panel, plugged into the wrong terminals, he proceeded to inspect every other aspect of my furnace, adjusted the gas pressure on the gas valve, checked the heat exchanger, filter, voltages, and everything else that could possibly go wrong. I absolutely would not hesitate to call Doctor Fix-it, and request for David to come to my home to diagnose and fix any problem that I encounter in the future with my furnace. Doctor Fix-it has earned my confidence, and I'm not the easiest person to satisfy when it comes to having other people inspect my appliances. I believe the price was fair that he charged to come to my house, and was more than happy to pay it. All in all, the experience that I had with Doctor Fix-it, from start to finish, was beyond my expectations, and would highly recommend giving them a call, if you encounter any problems with your furnace.

Kyle

2 years ago

I have used Doctor Fix-It for a few years and have noticed their service go downhill significantly in the last year. On the positive side, they typically do good work. However there are a number of substantial concerns. 1) They will always try to sell you on replacing your entire system when one component is broken. I had an AC that was not working so I did some research on the part that was needed. They came out and told me the whole unit was shot and they just so happened to be running a special. This was still well in excess of what a new part would cost, and the unit was only about five years old, so still had plenty of useful life. They were convincing that the new part was doomed to fail, but I had them do it anyways. Unit worked flawlessly all summer in record heat. They tried this technique on my seven year old furnace as well. 2) They will periodically call you to schedule tune-ups at special prices. They do this when business is slow, but they will repeatedly cancel your appointment in favor of more lucrative jobs. For example, if you have a tune up on your furnace schedule for December, they will cancel it if they can get a job to replace a furnace. I have had this happen to me twice. They typically reschedule it about a month out, so despite them preaching how important tune-ups are, it is almost impossible to get them to do it. 3) I have had multiple times where they just don't show up. No explanation given by the office, the tech just decided not to show up. 4) They cost well above the market rate. 5) This one is particularly annoying. If you use Dr. Fix It and then move to a new address, they will have both addresses stored in their system. There is no way to get them to remove the old address. No way. I have now asked four different people (including a manager) on three separate occasions. Can't do it. One time the person said she did it just so she could hang up the phone. The issue is that I have had two times where they show up at my old address for a job, despite me being adamant about letting the tech know it's the new address. The address is on the other side of town and causes them to have to reschedule the appointment. Evidently the notes were not read. Clearly a terrible internal process.Overall, life is too short to pay a premium for the many stressful scenarios I have encountered with Dr. Fix-It. They have grown fast and the quality of their service has not kept pace. I will go elsewhere.

Jennifer Regan

10 months ago

Our technician Brent Cunningham was extremely thorough. He walked us through the issues and how we could resolve them. He was very patient and answered all of our questions.

Dave

4 years ago

Doctor Fix-It sent out a team of newer Technicians both named Michael a few days ago for a furnace tune-up at my residence.PROS:The technicians were very thorough in testing to determine if the furnace was drawing power and igniting correctly. I was glad to hear all was well there. They advised my furnace was fundamentally in good shape and ready for winter. They also offered some good upgrade suggestions, such as adding stronger housing for the burners as well as adding an air purifier. The team provided an estimate for the air purifier.CONS:The technicians seemed a bit in a hurry. They were rough at times handling the components to the furnace, most notably the wiring. There are check-off items I have had covered in prior tune-ups that were not taken care of here such as gas and carbon monoxide testing, and examining and cleaning the flame sensor. I asked about the gas testing and was told everything was OK as they didn't smell gas. I got the impression the team's interest in doing an overall thorough job decreased when I didn't indicate immediate interest in signing up for the upsell items.Overall, the service was minimally satisfactory. I would not say I was 100% satisfied.

Barb Quist

5 years ago

We recently contacted Doctor Fix It regarding a new furnace and air conditioning system. Paul F. came to our home to give us several options of what might work for our home. He was extremely knowledgeable and understanding of our needs in addition to being friendly and courteous. We decided on a system for our house and it was scheduled to be installed the following day! Robert Q and Aaron G arrived on time, if not a little early, and installed the system in one day. Robert and Aaron were both knowledgeable , efficient , courteous and did a fantastic job, even walking me through everything they did down to programing the new thermostat! Since our instillation, I have recommended Doctor Fix It to numerous friends and I will absolutely use them in the futureBarb Quist.

Laura Smith

4 years ago

I had a kitchen outlet begin to burn and melt, and I could feel warmth in the wall behind it. I called Doctor Fix-It. They responded very quickly - and arrived within 2 hours of my call! And from what I can tell, did a good job. The Electrician was very friendly and professional. He did what he could to educate me on the situation, and make recommendations (much appreciated) on what I should do to make my home safer. The only reason they got 4 stars instead of 5 was because they were pretty pricey. He told me he had to replace 2 outlets instead of just the one that burned because they were so close to each other (about 5 feet apart), and unless he did this they could not warranty the work. So of course I agreed to this. I was not charged a service call fee because I had them do the work. But they charged me $378 to have these 2 outlets replaced. Now.... on the same day I had the same company show up to just do a preventative maintenance on both of my heaters. The technician was late - but the office called me to let me know he was being held up longer then expected by his previous job - and it was no big deal to me. But I certainly appreciated the call to let me know. He showed up, was very friendly and professional. He did a tune-up on both of my furnaces. I felt this price was quite reasonable! $49 for each furnace. I would highly recommend them for this service, and will definitely be using them again. I had never used this company before - but received an advertisement in the mail and decided to give them a try.

Stephanie Caho

5 years ago

Doctor Fix It is honest, professional and very knowledgeable. From the moment I called to the the moment Jose arrived I was impressed. They got me in same day due to a cancellation. Jose did a thorough diagnostic on my furnace. He gave me all of my options and explained everything in layman’s terms. Even though I could not afford to replace my furnace when I can I will call Doctor Fix It. I would recommend them to all of my friends and family.

JamieandTerri Lay

5 years ago

I appreciated Ophelia letting me know about a special Dr. Fix-It was having. It saved us a lot of money.Justin flushed our tankless hot water heater and inspected the whole house plumbing. He was professional, polite and informative. We recommend this service.Jose C serviced our furnace. He too was very informative, polite and professional. He took the time to write the air filter size and direction for the filter to be installed on the filter hatch. I hope he is our technician in the future!Luke W. Inspected our electrical. Just as were the other technicians, he was polite, friendly and informative.I have been very happy with the services provided by Dr. Fix-It. I plan to use them in the future and would recommend them.Brian came to check on something on the water heater. He was friendly and I formative. Highly recommend.

Joyce Meyers

4 years ago

Ken Guzman and his partner, Julian Estrada, did an amazing job installing my new HVAC system. They took great care in removing the old system - no scratches or dings anywhere in the house. They made sure that the floors were covered properly so there wouldn't be any marks and after installation, cleaned everything up. Ken is very professional, hard working and knows everything about the system they installed in my attic. You and Julian make a good team. Great Job!

Andrew McGinley

5 years ago

Liz and Eric were great. Liz picked up late in the evening after my house had flooded and worked with me to get a technician over early the next morning - she even waived the fee to inspect my water heater and furnace. Eric was very knowledgeable and helped to get the water heater and furnace back in working order and ensure they would be safe for use. Very professional - would recommend.

tuan nguyen

2 years ago

We had some issues with the service tech about the cost and the cancellation of the job we wanted him to fix.We talked to the Client Manager and we did not agree to pay the asking service fee (higher than we thought) since the service was not fully performed as requested.Then the Executive GM called us. We talk about the story, the issues as well as the pro and con of the service.He understood the issue and wanted to make things right by waving the fee.I write this review because Doctor Fix-It management handled problem correctly from top level and I give them Kudos for reaching out to customers.To avoid any possible issue, make sure when you make an appointment, have them write down the note of the system you have andask them to send the right person to do the job. When the tech shows up, make sure that he understands and can fix the problem before he does his work.

MARIA CROUSE

7 months ago

Brent was patient and professional. Thank you!! Every visit from Doctor Fix-It reminds me why I keep going back. They are always so considerate and friendly.

Andrei Stringfellow

2 years ago

So this is a unique review of the business. Most businesses it's about how have they served me and my needs. But this review is different. Im going to answer how have they served others. They partner with a special needs non profit called allstars club and truly are passionate about giving back to the community. They have donated time money and love to this organization to help those with different abilities than others. I really love how this company doesn't just focus on how can we make money instead they use their position in the community to spread awareness and give back. Next time your wondering should I call x y z company for my needs. Think of Dr. FIX IT because by supporting them your supporting the special needs community of denver and you can rely on this company to be trustworthy respectful and understanding. They aren't just trying to make a dime or dollar they are focused on making a difference. Plus the owners absolutely LOVE AMERICA and are some of the proudest Americans I've met. I love a good American business that gives back to the community and truly makes a difference.

Venus Best

a year ago

Rodney did an excellent job solving my electrical failure. He took immediate ownership of the problem and was expert with his troubleshooting. I was happy with the professional results.

Kathryn Valdez

4 years ago

Rocky was right on time (actually early!) and he was friendly and did a fine job. I needed my garbage disposal replaced (I had already purchased the new disposal) which he completed in 30 minutes. No special tools or anything needed. Dr fix it charged $315. That seemed really high to me and I now regret not doing it myself, but I would have owed $80 to send him home. I was also shocked at their 3x markup on disposals they provide. I’m happy I had already bought one. Plumbers are in high demand in Denver I guess.

Marcyndah Cosner

5 years ago

The team at Doctor Fix It was awesome. I was at a loss as to why the water heater pilot light continued to go out. I was not pleased with the initial tech, but after calling Mary for the 3rd time she encouraged me to leave a message for the GM. As I was looking for yet another plumbing company, he returned my call and talked through the issues. I agreed to have another tech come out and diagnose the issue. Noah listened to me, ran tests on the water heater and offered options to solve the problem. Gerry was there in 2 hours and installed the new heater. After 8 months of issues the heater has not gone out/off in the last week. It has been such a relief to FINALLY have the issue resolved. As a Realtor I’m often asked for referrals and I will be referring Doctor Fix It. I highly recommend the team at Doctor Fix It. Thank You!

Trevor Garner

2 years ago

These folks are fantastic. Been using them for about a year now and they have replaced our furnace , water heater and done major work on our toilets , dishwasher , garbage disposal and faucets. They did such a good job at a super competitive price so have kept coming back when other issues have flared up. Always professional and they focus on the actual problems rather than upselling on services that aren’t necessary. Big fan of Roman and Ty here. Really great and helpful guys.

Tami Beckham

a year ago

what a disapointment this company was. Because I run a very ethical and popular company I always look for companies that are upfront about the services they provide and their pricing. The young lady, and I do mean young, who answered the phone had no customer service at all. I couldn't get any answers until I gave her a bunch of information. This may a great company to work with, and if so I am sorry I wasn't able to feel comfortable with the customer servie, but not being able to get any kind of answers coompletely turned me away.

Jennifer Mahaffey

4 months ago

Charged 650 dollars to put in a faucet for my Dad. Ridiculous, totally took advantage an elderly disabled man.

Tim Nelson

2 years ago

My water heater sprung a leak while I was in a virtual meeting! Luckily I was working from home and heard it before it caused any structural damage! The Dr FixIt team had installed our Heating/AC unit as well so I called them up to see if they could respond to my “emergent” situation! Not only did they arrive in about an hour, but they had me up and running with an AWESOME Infinity tankless system by the end of the day! These guys were so awesome...fast, respectful, professional, knowledgable, responsive...you name it! This will not be the last time I call them! My endless hot water shower was also amazing (in case you were wondering).

LaShaun Smith

3 years ago

I’ve used Doctor Fix-It a few times for plumbing issues at my residence and each occasion they’ve been very professional, courteous, punctual and up to the task. The latest instance was no different. Ty, the technician who was assigned to handle my requests, was extremely knowledgeable, thorough, upfront about the work—as well as my options—and friendly. Great service as always guys, thanks!

Paula Martin

a year ago

Rodney Jeffers was out previously and was very friendly, and helpful. He went above and beyond while installing a home surge protection to our breaker panel box and several GFCI outlets. I needed an additional outlet and switch so I specifically requested him to do the work and once again excellent service!

Peter Cooney

5 years ago

We had Dr Fix-it install our water heater in the spring. Our plumber, JUSTIN M. did an incredible job. We had some additional plumbing needs and he greatly improved upon other companies recommendations and the cost was less. His workmanship was truly superb. This is what I value: A smart and honest plumber who is a true craftsman! Well when we needed a furnace Dr Fix-It was our first choice but we also wanted some comparisons of course. We interviewed 3 companies (we interviewed 5 companies when we did the water heater). All of them were very good but Dr Fix-It was more thorough in their analysis and better educators on furnaces. They gave us well defined choices and did not hard sell any of them.We wanted Justin to do the work but his specialty is plumbing. Well its hard to believe but the furnace tech, JEISON M. was equally smart and honest and a true craftsman. We truly are glad we found Dr Fix-It. This type of work can be costly and they have proven to us to be an honest, ethical and fair pricing company. And they do great work!Oh yeah... and our consultant on the furnace was SHANE. He is a top shelf guy and we really appreciate his help in getting us the right furnace and a great install! A God send you all were. Thank you thank you.And we did have a follow up need with our install and JUSTIN made the fix in the same excellent fashion we now count on. The warranties are for many years and pretty much all inclusive. Did I say they do great work?

Dan Pipkin

6 years ago

We called Doctor Fix It to come out and clean our furnace and ducts. Jose was the technician that came out for us and he did a fantastic job. He and his partner were very thorough in the cleaning process which was my biggest concern. Jose spent time with me reviewing the current status of our furnace and AC unit. He made a couple of suggestions but did not give me the full court press as far as trying to sell me on additional work. Overall very happy and would use them in the future.

Brie Wieland

2 years ago

Our heating was barely working on one of the coldest days of the year. The technician, Marco, was nice, took his time and willing to answer all of my husbands questions. He was honest about the situation with our furnace and we never felt pressured to do any services we didn't feel comfortable with.

C Novak

5 years ago

As in the past I was very satisfied with the furnace service provided. Julio was prompt and courteous. He spent a good deal of time inspecting and cleaning the furnace. I felt that he did a thorough job. Highly recommend this company. We had a different tech last time and were satisfied with both.

Tom Robbins

10 years ago

After having my 40+ main sewer line cleaned, Jon came out and inspected the line to insure that there were no other problems. He discovered that there were some issues with the line and provided me multiple options to resolve these issues and provided visual proof of the issues. He took the time to cover every option and answered in detail all of me questions and there was never any pressure or aggressive sales tactics. I am a do it yourself type of guy and never call a service person to do work at my house. I am truly glad I called Dr Fix it for my plumbing problem this time. Jon provided me with both short term and long term options that I can decide on. My complete experience with Dr. Fix It has been pleasant, from the contact with the dispatcher to DJ clearing my drain to Jon providing options for a permanent solution for the sewer line issues. It is nice to know that there is a company out there that provides the professional, quality service, with the attention to customer service that they do! I am you newest customer and would highly recommend your service. Keep up the good work!

Morgan Clukey

5 years ago

We had Uli come out and expect everything on Monday and was very professional about everything. We worked out what would work best for my family. He placed the order and Robert & Austin came out the next day and installed a new water heater, furnace, and AC. They were very professional and completed the job the same day with no issues. They even took care of a few things that we did not expect them to. I would highly recommend this company to anyone!

Vivi s

a year ago

They are horrible they don't know what they are doing we had the put in a new ac unit. They put in a 2 ton it ran all day all night in a 2500 square foot home. Then they said we need to put in booster fans which made matters worse. They also put a ton of wholes in the wall and celling and made us pay to fix them. The sales man Mike is rude he thinks that he knows everything. After a month of use we had them come back and uninstall the whole thing. Trust me you don't want to go with this company. I end up with tipping hat they put in the right system and it was a 4 ton and took out all the boster fans. The fixed all the wholes for free and made sure the system would be working properly before they left. So if i was anybody that is looking for great work and not to get told you don't know anything don't go with doctor fixit they don't know what they are doing.

mgglasier

2 years ago

Branden provided excellent service and advice. I didn't feel like i was being 'sold' anything - rather that he had my best interest in mind in terms of services i need or may need in the future. I especially appreciate their work with a non-profit and that my service plan fee is contributed to that non-profit. When the scheduler mentioned this is our first call i immediately knew this was a company with whom i want to be associated.

Tracie Strauch

2 years ago

This is absolutely the best Electrical company I have seen, They done an awesome job. We had a fire and another company was hired, the were awful, so bad that it all had to be redone, Luke at Doctor Fix It come out the same day I called looked at it and knew exactly what to do. He showed up with the A TEAM and got the job done. including ripping out the awful companies work and totally doing a reinstall of all our electrical, It only took a day and I can't express enough what a wonderful job they done with my house, they were all so professional and courteous, helpful, all of them. I am so glad we called we are no longer in the dark! I will call them for all my future needs!!!!!!! A+A+A+A+A+A+A+A+A+A+

Barbara Krumbach

4 years ago

I scheduled a furnace inspection today with Dr. Fix-it. Justin the person who came was great. He was professional and did his work in a timely manner. Even helped me replace the filter for my humidifier. That is not the reason I gave this company a 2. The score had to do with the scheduling. I first received a call the week before from a strange number I did not recognize and so did not answer. Call came from same number to my cell phone which I answered. This person wanted to set up an appointment to have a furnace inspection which I had not asked for. She was persistent in getting this scheduled and would not listen to me. Since I had used Dr. Fix-it before I agreed to set it up for 8-10 today. I then call the local number to make sure this was not a scam. Was told they now use a call center from Florida to make appointments. I verbalized my displeasure about encounter. Shortly before 0800 today I was call by the local office to say that My appointment needed to be rescheduled. ( I had already cancelled something else for this) . I agreed to make it 10-1200). Waited until shortly before 12 when I received a call saying Technician was on the way. He arrived 20 minutes later past the two hour window. He told me he likes to be at appointment on time or shortly after which according to him was on time as he had my appointment at 1200 (I was told 100-1200). My time is valuable. I had to sit here waiting. There seems to be a problem with how things are scheduled and communication. Again the technician was great. Scheduling was NOT.

Deborah Baxter

2 years ago

David C was my technician. He was early, and got the job done. Knew his job and took extra time to show me how it worked and stayed until he was sure it was fixed. Very personable and knowledgeable. I appreciated Dr Fixit giving me same day service because my heater went out during the night and I woke up to 56 degrees in my house. I have been using Dr Fixit for years and always reliable. You get what you pay for, always guaranteed work which is peace if mind.

Tristan Clerihew

5 years ago

Doctor Fix-It always provides top notch customer service with everything that they do. Their Technicians are very professional, courteous, and do a great job of explaining the job at hand. They're prices are very reasonable, and the warranty they offer on all of their work is second to none in our book. We have used them for both small and large projects, and will continue to do so. We highly recommend them for any job you may be considering. To everyone at Doctor Fix-It...thank you for everything that you do! Keep up the great work!

Paula Hays

3 years ago

Roman and Derek came to descale my tankless water heater and also installed a whole house water filtration system and water softener system. They were professional, courteous and personable. These are exactly the type of people you want working for you. I’m very glad I chose Doctor Fix-It. Would highly recommend. Their customer service is outstanding.

Lerea Mares

4 years ago

Though we have not selected a provider, because our water heater replacement is not an emergency at this time, I wanted to leave a positive review for Eric. He was professional and we could tell he had a lot of knowledge in the industry. He was responsive to our phone calls and was never bothered by our several questions. It is also a plus that Dr Fix It does not charge a fee to give you a quote.

Steven Ricci

10 years ago

I knew I had some plumbing issues. DJ quickly identified what they were, and what my options were. He gave me a full range of price options, and we picked the right one for my budget. He ended up pulling out about a foot of tree root from my main drain! We also took some precautionary measures to ensure I wouldn't have problems in the future.I scheduled the appointment, and 45 minutes later, he was at my door to do the work. Very professional, courteous, & mindful of the mess. He left the areas he worked on in better shape than when he arrived - even shoveled a little bit of my driveway so he would track snow into the house.Very highly recommended

Kassie Logan

a year ago

It's hard for me to write this as everyone was really nice. However, I just want to put out a warning that if you're quoted for a furnace replacement, just know the quotes you're provided at the time are NOT the only options. Be sure you ask for a like, kind and quality quote also. These folks do upsell.I had no heat and was offered two options one for $37k to replace my furnace with one with an A/C included and then one for $12 for without the A/C. I chose the $12k option since I don't have A/C anyway. All the while making it sound like these were the only two options available.I'm trying to go though insurance for some assistance and was told to get a like, kind and quality quote. I reach out to the project manager and I'm provided a $6k quote for the replacement of my furnace for me to turn into insurance. WHAT?! I could of had a furnace for 1/2 the price?! GrrrrrrLesson learned... Even if they do have Dave Logan's seal of approval they are still salesman and will sell you things you don't need.

Stephanie Dexter

3 months ago

Aaron was so sweet and kind, and unclogged my drain in minutes!

Gene Murret

7 years ago

Jason H installed a new water heater, extension tank, humidifier, and re-routed lines, wires, funnels, to make the location operate more efficiently and to avoid fire hazards.He worked diligently and very professionally for 3 hours the first day and returned the next day to complete the work in 3 hours, within the time frame projected by his colleague who made the initial assessment of my needs. Jason answered all my questions satisfactorily and kept me apprised of his progress throughout the installation profess. I am very pleased with his work and with his positive and enthusiastic attitude.I recommend him to any customer or future employer.

Elaina Thompson

a year ago

This company understood the importance of needing to have same day service and came to address our plumbing leak. Communication was great! Will use them for any and all plumbing issues.

Jim Deschryver

2 years ago

Took day off never showed up, when called they told me they had to send guy to an emergency. Took day off work sat around after he text was on his way. Called and was told he had to go do something else. So now warranty up and never had flushed water heater. Good service at beginning but horrible communication for letting me sit all day then tell me he will not be making it I had to reschedule. Warranty up now and lost a day for nothing. Hopefully they fix issue.

Michael Kern

2 years ago

I use them consistently and they are very responsive and have expert crew. Matt Schrader has been a standout for us and I'm grateful for his continued help optimizing our boiler furnace and other things. Thanks!

IVY Greene

8 years ago

Great experience with Dr. Fix-It. Their technician Shane was very competent and friendly. I had a terrible experience with a plumbing problem this summer with a different company (starts with an A- I was way over-charged.). When we had problems getting heat, we stalled because we wanted to find someone we could trust. We decided to try Dr. Fix-It. I was thinking ... well their reviews are better than that OTHER place. But I was still worried. No need - Dr. Fix-It is Fantastic! It was very reasonable and we feel great about being able to count on them in the future! Shane is the kind of person you like to have fixing things in your house. Clean, knowledgeable and helpful. He's proud to work for a company that has a great reputation. A BIG 'THANKS' to Shane and Dr. Fix-it!

Deborah Hart

a year ago

My entire electrical stack was disconnected from my house during the heavy snow storm of spring 2021. The pole and wires were lying on top of my grape arbor, a very dangerous situation. Within three hours of the lead electrician assessing the job and giving me a (reasonable) price a crew was working until dark that night, and came back in the morning to fix the job. Professional, friendly, and experienced. Take my word for it - these are the guys to call.

Kathie Aspenwall

10 years ago

I am totally satisfied with the service I received from Steve P. He was very professional, courteous, and just a joy to work with to get my plumbing problems fixed. I had never had a plumber in my house and he inspected all of the plumbing in my house. He then gave me a very clear and understandable estimate of the work that needed to be done. He listened well and answered all of the questions that I had. Then he started fixing the items I wanted fixed and ended up staying for 9 hours to get the work done. I admire this kind of service. Steve is a wonderful person with a great sense of humor, good customer skills, great plumbing skills, and a wonderful work ethic. Thanks SteveI also had Scott K come and clean a number of drains during this plumbing session. Scott K was professional and dedicated to getting the work done. He went out of his way to open up a basement drain that had been sealed up and was not usable. Thanks Scott K.

Hilde Heyn

2 years ago

I needed to install 2 light fixtures, Rodney arrived on time, he was very professional and completed the projects pretty fast. We will definitely recommend Doctor Fix-It to family and friends. I always been very pleased with their service and quality of work.

David Mumaugh

7 years ago

Technician Shane C. is a very pleasant fellow. After exhausting all my own attempts to reset my furnace thermostat myself without success, I called Dr Fix-It to repair it. This was a chilly Saturday and the outside temperature was in the 30's F while the temp inside my house was around 55 F. I felt fortunate that Dr Fix-It was able to send a technician that same day to look at it. Shane arrived on time and diagnosed the malfunction with no problem. He didn't have the necessary part on hand so made arrangements to return a few days later at a convenient time of my choosing. The thing that I really appreciated was that he was able to make a temporary 'fix' to keep the house warm until our appointment. He had a coupon worth $59 dollars that he applied to my bill. Since I didn't even know about the coupon and he didn't have any obligation to give it to me, I thought it was very honest of him to do that. I would recommend this company to others in my predicament

Aaron Fox-Collis

a year ago

SCAM, SCAM, SCAM! They trick you into signing up for their $10/mo recurring membership. I've called 3 times and asked them to cancel this and to refund the charges. I've even had my CC company dispute the charges. And yet, every month, STILL, there is a $10 charge and they call me to ask if they can come by for their free inspection. Next stop, BBB.

Natasha Densmore

a year ago

These guys are great! Straight forward and honest - is how I would describe Eli. He was quite empathetic to our situation and even though we needed restoration an not his services he was happy to help coordinate this for us. I would highly recommend!

Isabel Moya

a year ago

I had them come to my home and fix a clogged drain. Two weeks later the drain was clogged again and they expected me to pay over 100.00 to have them come back and fix the issue that they should have resolved two weeks ago. I wouldn't waste your time or money on this company. I understand that sometimes you miss the problem the first time, but telling me I need to pay full price to have you try again is ridiculous.

Marty Garcia

6 years ago

John at Doctor Fix-it did a great job fixing my spigot in my back yard. The pipe was in an awkward location in my basement and yet he handled it efficiently and with the ease of a true professional. He was right on time for the appointment that I had made and cleaned up very thoroughly. The pricing was very up front, competitive and exactly what was quoted. Great job all around!

Erin Rasmussen

6 years ago

Shane M. Was my tech.. He was punctual, a genuinely nice guy, worked efficiently, and also professional.This experience was no different than my past experiences with dr. Fix it. I am and have been a loyal customer since 2015 and will never recommend anyone else but them to my family and friends. They do a great job on a variety of services and I love their annual maintenance plan. One other thing that I love about them is that they don't just come to your house and fix your s***... they actually explain everything that's needed in terms of repairs and also the advantages of getting the work done. They walk you through the process so you understand everything that's going on fully and are primarily concerned with serving their customers with world-class service.

Kevin Stuer

2 years ago

I will be fair and say that any time I have had something done by them, the work was really good.That being said, when it comes time for annual maintenance, which the company urges, it's impossible to get it done. I had them call to cancel 3 times for my water heater annual check up. Two of these times were about 1 hour before the scheduled time. Needless to say, those days were shot because I scheduled around them. I thought maybe it was just bad luck, but other reviews show that this is a problem. This 3rd time that I was canceled, I asked for a supervisor to call me. That also didn't happen.I really hope they figure it out. You can't keep a business going this way. It will eventually catch up to you.

Matthew Becher

7 years ago

Overall service was good and everyone I communicated with was professional. That said, it cost me nearly $900 for a simple sump pump replacement. The pump they installed retails for about $200. The cost of the service was nearly twice the national average for the work done. I needed to get the job done quickly and did not want to take the time for multiple estimates so I just had the work done despite the gouging.While I feel the installer was competent and knowledgeable I definitely feel like I was taken for a ride on the price. I doubt I will use this company again in the future.

Melissa Smith

2 years ago

The customer service and expertise of the staff is phenomenal. I have total confidence in their ability to fix and maintain my HVAC and heating systems. I could not recommend them more highly. Their maintenance plan is also fantastic.

Joyce Slaughter

2 years ago

On the coldest night we've had in years, my furnace went out and since it was over 20 years old, needed replacement. John from Doctor Fix It came out within 2 days and installed both a new furnace and A/C. I found John to be very professional and courteous and my experience with everyone I was in contact with at Doctor Fix It was excellent under stressful and trying conditions. I highly recommend them for any heating/cooling needs.

Pract Logical

6 years ago

I had some issues with my sprinkler system's pressure vacuum breaker and gave the doctor a call. My expectations were exceeded from the initial phone call to the end of the job. I had never used the company before and was impressed at how well all my questions were answered, how quickly they were able to come by, and that the estimate was free. I was lucky enough to get Chris V. The guy is simply amazing and I feel that I couldn't have been in better hands. Friendly, professional, courteous, and knowledgeable; he explained all aspects in an extremely positive and understanding way. He completed the job in no time and was happy to answer any questions about what he was doing and more. I even learned a few tips and tricks which is always nice. He took the time to make sure everything was cleaned up and genuinely seemed to enjoy and care about his job. Thank you Chris and Doctor Fix It for a very positive and satisfying experience. I highly recommend this local company and will definitely call on them again.

Davi Sigala

6 years ago

David Garcia was the service technician who was assigned to my appointment to have my main sewer line cleaned. He was very professional throughout the entire process. He properly introduced himself upon arrival, used boot covers when he entered the house and laid floor covers down on the path to my basement. He explained the cleaning process completely. He took the time to ask how old the house was and if I had any concerns with the plumbing in my house. I would recommend Doctor Fix-It to anyone needing quality plumbing work done to their home or business.

L Penni

4 years ago

Excellent experience! Paul was super knowledgeable and professional. Had a bad under kitchen sink plumbing set up for years and various slow leaks going on. Paul reconfigured to code and all is working great now. Timely, tidy and at a reasonable fee. I wouldn’t hesitate to work with this company again.

Sharon Lucas

a year ago

Rodney Jeffers II came and did an amazing job with the convoluted mess of wiring I had at my house. He redid my breaker box, fixed some dead outlets, sorted out the wonky relay switches, installed my ring doorbell, and basically spent the whole day making my house safe. I could not have been more pleased.

Caitlin Caldwell

7 years ago

Fantastic service, start to finish when getting a new furnace. JB walked us through what was wrong with our furnace, even explaining it a 2nd time when my husband joined us and showing us the issues with his camera. The installers, Alex and Chris, we also fantastic. They took great care to protect my home and leave the place clean, showing me again some of the issues with our old furnace and taking me through everything I needed to know about the new one. Found that everyone I dealt with really went above and beyond to make sure everything was perfect. Their extras (great warranty, service plan, extra filters, even price match and satisfaction guarantees) really helped with the piece of mind on a big purchase. We'll be customers for a long time to come.

Maxine

2 years ago

I hired this company to totally re-write my home. They price was reasonable and the service was excellent. The tech always arrived on time to my appt. They were professional and explained everything that needed to be done. The work was completed on time. I'm very pleased with this company and would highly recommend them.

Sean Elder

6 years ago

Chris and his team was very knowledgeable and very helpful. He worked with us to plan the replacement of both our furnace and ac units. Chris communicated very well throughout the install process.Chris and Dr. Fix It are both excellent. We will do business with again. Highly Recommend!!!

Mikhail Leiter

4 years ago

Doctor Fix-It took wonderful care of me! I called at 8am the morning after Easter after all day Easter Sunday having zero hot water. They were there looking at my water heater by noon that day! Ty was my technician and he quickly diagnosed the problem and replaced the part that was in question. He was very honest and told me that the water heater unit was great (outside of the one part) and has several years left in it likely. He was focused on repairing rather than replacement - contrary to what some reviewers would have you think.I couldn't recommend them any higher to help you!

Darcy Dahley

5 years ago

Jose did a thorough job servicing our furnace and inspecting our hot water heater. He was extremely knowledgeable and was great to work with. He provided us with recommendations for the issues that we need to address. Again, very knowledgeable about the units and answered all of my questions to my satisfaction. I would recommend him and this company to others.

JK

2 years ago

We saw water coming through our basement floor late in the afternoon and after seeing great feedback from a local word of mouth page, our first call was to doctor fix it. The technician came out the next business day and quickly discovered the problem (a busted kitchen drain line under our basement slab). We worked with homeowners to file a claim and within a day of it being approved, they had a crew out there to rip up the basement floor, replace the broken pipe and re-concrete the section of slab that was ripped up. Everybody from the initial technician who diagnosed the problem to the 2 guys that came out to complete the work were very professional, respectful and did everything necessary to contain and discard all of the waste from the job. Thanks Doctor Fix It!!!

Esther Tipton

9 years ago

I have worked with Ben Franklin/Dr. Fix-It for a few years now. While their prices are a bit high, you do get what you pay for. I've had nothing but positive experiences with them in terms of product/parts quality, timeliness, and knowledgeable team members. I really like that their service techs are diligent about keeping shoe covers on when they are in the house and that they clean up when they are done! John and his whole crew did a great job. I'm sure I won't remember everyone who helped out with my sewer line, but great work from Enrique, Fernando, Matt, David, Detlef, and the whole team.

A R

2 years ago

I would give a three star because the first guy that came out back in November was nice, however, today's experience overshadowed that good experience. I donated $10 a month, didn't get a donation tax return which I thought one should. I scheduled service that comes with the donation and they call me an hour late (scheduled from 10-12 didn't call me until 1) to tell me they went coming after all. I stayed home to be there during this time when I could've been at work working. Not professional to me at all.

Mark DeFee

5 years ago

Our AC unit went out at 9:00 pm the night before we were hosting a party at our house. I called Doctor Fix-it at 10:00 pm and spoke with a live person. When I explained the situation, she immediately started reworking schedules to have a technician out the next morning. Jose was out at 10:00 am and determined the unit was unserviceable due to our homebuilder installing the wrong size fan. By the time Jose showed me the issue, his supervisor was already on the way as they knew we were running out of time.They brought another worker out, and the 3 of them worked like crazy installing a new unit in just a few hours. Nobody at the party even noticed an issue with our air conditioning. The entire experience was amazing. Their professionalism and commitment to a new customer saved the day! We will absolutely turn to them first for any future needs.

Lin Rose Vasquez

a year ago

I called them because my washer had backed up & I wanted them to use a camera to check my lines. They did not leave me any photos of what they found just quoted me a price that made my stomach drop. I was told I would need a clean out because I had some low spots or they could dig 6 ft down from backroom through my house to fix it. This was very disturbing so I got a second opinion, Thank goodness the other CO showed me everything & I didn't have to dig up my house!

Jeff Albers

10 years ago

The company was great to do business with. Everyone I talked to was very nice and was very willing to answer all questions I had. Trevor showed up the same day and serviced both of my AC units and got them working perfectly. Trevor was a really nice guy and seemed very honest and straight forward about the repair options. I liked them so much they are coming back to my house Monday to look at some electrical issues I have in my garage and I'm expecting the same excellent service.

Carole Storm

10 months ago

Brian was exceptional. He explained his work before and after completion. He was respectful, knowledgeable, and focused on his job. Brian was outstanding.

Patrick Leete

a year ago

Thank you sooooo much for the “professional” water line service you performed for my parents. I’m so glad for the opportunity to come visit and have to roll my sleeves up and repair the cluster you left.

Kristen Ryan

2 years ago

Our heating went out early yesterday morning, and I called first thing. I have never used Doctor Fix It before and they said they would have someone come out right away. Hunter showed up and fixed the issues right away(something was clogged and wasn't letting the heater start). And it didn't cost me a thing! He was so friendly and nice! 100% will be using them going forward for any type of these repairs!!!!

Mike Shutts

2 years ago

We had a Granite sink that had cracked . Eli came and installed a new one. This guy is the most polite, professional and talented master plumber that I have ever seen. We will call and request Eli and Dr. Fix-it for all our needs going forward.'Thank-you for sending such an amazing young man to help us!!

Angela Brahler

4 years ago

We had 3 companies give us quotes. Jacob and Brian were very helpful, experienced and friendly guys who worked on upgrading our electric box from a 90 amp service to a 200 amp service. I would have given 5 stars, but the ONLY thing that was a bit of an inconvenience was that they couldn't finish the project in one day and I had to make sure to be home 2 days in a row to allow them to finish the work. I would recommend this company for sure.

Jill McL

5 months ago

Excellent work in a professional and friendly manner. Great job!

Scott did a great job diagnosing abd handling our furnace problem!!!

Valerie Whitney

4 years ago

Robert and Ben were fantastic. They were extremely efficient, courteous and professional. They had a multi tasked job to perform and it entailed over 7 hours of work.During the entire time they communicated with me to explain the problem and the resolutions in layman's terminology. They took as much time as needed to make sure the job was completed to the highest quality. It was a pleasure to deal with Robert and Ben. Excellent technicians. It is due to technicians like Robert, Eric and Ben that I have been a customer of Dr. FIX IT for over a decade and will continue to be one.

Kris Tracy

3 years ago

We live in a house with 80 year old plumbing. Eric and Andrei were up to the task of replacing all the drains in our bathroom. They thought it might be a relatively easy job but ended up chipping their way through four inches of concrete to get the old pipes out. They remained cheerful throughout the whole process, and their ingenuity and perseverance were amazing. We would recommend Eric and Andrei for any plumbing need. Dr. Fixit is a company that has been reliable and fair during all the years we have been requesting service from them.

Sherri Santistevan

a year ago

We were very happy with Dr. Fix-It!!From calling the office to schedule to the prompt, professional service from Jay, we were very impressed and satisfied with the quality and friendliness from this company!Highly recommended!!

Penny Kay Studebaker

5 years ago

I have used this company several times...1) new HVAC system 2) system maintenance (AC and furnace) and 3) vent cleaning. I appreciate the professionals who have been in my home for all services. Most recently I had Alex, Rodrigo and Raphael clean my vents. They did a stellar job as they were here for hours. I had numerous questions which they answered politely and added any needed follow through. The prices are competitive as the work is done properly.As with the install all work done to code with applied permits etc., The air conditioning seasonal tuneup revealed a thermostat problem which led to a new install. The furnace cleaning allowed me to purchase my own filter for install as well as have my hot water drained. All appointments were on time and I always appreciate the pre appointment call that they are on the way with an approximate arrival time.The membership offering is a nice reminder to maintain my equipment..

Paula Beck

2 years ago

THE Worst. They have no idea what they are doing here. Called, went into specific detail about my building, and confirmed they could service.I scheduled an appt. rearranged my entireday/ work. The plumber texts that he is on his way... but doesn’t show up. I call the Company to see what’s going on ..as I am waiting in the lobby for close to 45 min. When I call..they casually & dismissively say the plumber came and left because they don’t service buildings! I went tho this in detail prior to scheduling Not the plumber nor the company... NO ONE ..even bothered to call to tell me what was going on and that he wasn’t coming!! He/ they simply left..Left me waiting, with a clogged drain and no service.Now I am starting at square one trying to get another pluming to come mid day. These people acted like this is routine, perfectly fine and somehow acceptable business practice! If you want a Co. that totally disregards you and your time and won’t show up these are your people. Mr. Fix It, is the one that needs fixing.

Mike Moot

5 years ago

Excellent experience. Chris G. was our technician along with Trevor S. They were on time and explained the process of installing a new furnace and AC unit. They were very knowledgeable and worked well as a team. I would highly recommend using Doctor Fix-It.

Jackie Davis

9 years ago

Justin Brown was great! I got a same-day appointment and he was here promptly and was very kind and courteous. He took care to make sure we solved the electrical problem correctly and checked all surrounding areas to ensure everything was safe and in proper working condition. Pricing is fair and we were so thankful to have exceptional service soon after calling in for an appointment - Kelly was very helpful in setting us up. Highly recommend!

J Lee

5 years ago

Our water heater started to leak and flood our basement. We had called 10 companies to try and get them out here immediately because not only was our water heater out the valve to cut the flow of water to it was damaged. So no water was getting to the entire house. When we called Doctor Fix-it the dispatch person I spoke to was incredibly helpful and attempted to get someone out ASAP whereas everyone else said they couldn't get out till 4 days later. Our technician was Rocky Lucero, he was very informative, fast and respectful. He did an excellent job and cleaned up very well. Thank you guys!

Brandon Kindred

4 years ago

(Forgot to post this last time!) Jose was very thorough and professional. He was as also a really down to earth guy which made me and my 4 yr old feel very comfortable. Jose sent took a lot of time to explain all of the services and charges which made everything very clear and transparent. I highly recommend Doctor Fix it and especially Jose as he made our experience exceptional.

Chris Neuharth

a year ago

I needed a furnace inspection/tune-up for two systems in our home and Danny came out and did a great job. He helped explain everything he was doing and gave some recommendations. Highly recommend.

D Clark

2 years ago

Great communication from start to finish.Andrei was professional, polite and efficient.I had a couple of plumbing issues. Andrei and I discussed the best and most cost effective options. Once we decided on the best solution , Andrei went to work. I am very happy with the work he did. He represented Dr. Fix it very well.

Eileen Cantu

4 years ago

The service men were on time and very professional. They put shoes covers on before entering my home. They checked both furnace locations and then started telling me about a Whole House air filter and how much it would improve air quality. I'm an older woman and my husband is in recovery from a lymphoma brain tumor and I have to makes all the decisions. Before I knew it, I agreed to installing 2 filters. I'm sure they are good products but probably something we didn't need. It's my own fault for being so dumb but we spent $1950.00 we didn't need to because I thought it was something we needed. Anyone, the technicians we're good, professional and hopefully I didn't waste money that we needed . They did service both furnaces which is all I really needed done. I'm going to have my daughter and son in law be here for all future service calls so I don't get talked into something again.

Monica Jensen

a year ago

Rodney was amazing! Very knowledgable and professional. He went above and beyond to make sure my electrical panel will work for years to come.

Debbie Vasicek

a year ago

Branden Ganshaw came out to fix an outdoor faucet that leaked when on. He used a wrench to tighten it and that was all I needed! Because we are a service member, there was no charge! Branden repaired the faucet easily, because he used his expertise and skills that I lacked!

Cody Troyer

5 years ago

I’ve used Dr. Fix-It for plumbing and other minor tasks I cannot around the house several times and they’ve been excellent each time. Always a swift response from management, cheerful phone etiquette (Maribeth!) and a wealth of availability to fit into my busy schedule. Most recently, I was helped by Julio Garza, who came by to inspect my furnace. It is so very old (22 years) and though he suggested replacement he still vaccumed cleaned and walked me through the myriad issues with it one-by-one, when he certainly could have just said “get a new one.” Super friendly, helpful and trustworthy. Doctor Fix-It will always be my go-to.

Dani Wise (Ms. D.W)

2 years ago

I had a carbon monoxide detector go off while I was sleeping on Thanksgiving. Emergency response did come and shut off the gas and cut the power to my HVAC unit and this was late in the evening. I called Dr. Fix it and they scheduled their on call technician to come out the next day. He took the whole system apart and found no issues. The tech also took the time to see if there was another source that caused my detectors to go off and there was ( my fire place) I closed the flew before the smoke completely cleared out and then I turned on the heat, and it sucked up all the smoke which triggered the detectors to go off. The entire visit was no charge because I’m subscribed to the yearly subscription program which is a great value especially in these times!! Thanks again to the tech that was on call and work diligently to solve the problem!

Alexis Lund

5 years ago

Zack was absolutely phenomenal!!! He did all the plumbing work for the new hot water heater install and explained everything to me in terms I could understand! He answered every question I had and fixed every problem he came across...and there were many! He installed a new water pressure regulator valve for me and brought that water pressure down to the proper pressure...it was 110 and causing leaks with my outside water spigot, then replaced the spigot, as the pressure had blown it out!I absolutely recommend this company for any repair or install you need done in their realm of expertise!

Diane Mcmanus

a year ago

Our technician was on time, professional, explained what he would be doing, was Covid conscious and after the service he reviewed everything with me on the checklist and showed me the pics he took. I was very happy that they cleaned up nicely before leaving.

Martha Spurlock

a year ago

I used doctor fixit Mike the sales man told me he didn't care about the air conditioning not working right he said that he won't fix it. The new unit runs for 12 hours straight does not turn off for one degree I would never use them and I'm telling everyone not to use them they are not in it to help you they just want your money. They don't care after they install it the house still stays hot and Mike is very rude and if you call there office no one can help. They come instill take your money and leave thats there model. Do your research before using this company. My name is Jason and i spent 25,000 on this they are the worst company go through tipping hat the people there listen to your problem and would do it right thing. I wish i could turn back time. If you use doctor fixit good luck say good by to service and getting the right unit for your house horrible company. Walk away from them as fast as possible. They know how to sell you on the roungh thing injoy your hi electric bill and have a hot house. Mike is the worst sales man told me i know nothing and i was stupid but my house is still hot. If you like to be called stupid go through them.

Patrick McLaughlin

5 years ago

Noah N. with Dr Fix It in the Denver area is as friendly and professional as they come. He is no nonsense and did not try to overcharge/upcharge or take any advantage as many plumbing companies do. Noah was on time, very respectful of my house, and took the time to identify the issue, explain the fix and what other issues can possibly arise during the process, and explain the pricing. He gave me a very fair price considering he is a master plumber, and the work came with a warranty and a clause that pricing includes any other issues that could arise while doing the job. Simply put I am very happy I chose Dr Fix It because of Noah and will recommend Noah to anybody who asks. Thank you for the great job Noah, much appreciated!!

R.S. Vavrinek

8 years ago

We had a water heater flush on a 10 year old water heater that had never been flushed before. Our technician, Bryan, was very friendly and courteous - and even put on foot coverings when he came in the house. He explained everything in simple terms without talking down to us. Several hours after the flush, when we realized we didn't have hot water, he came back off the clock and got our water heater restarted. We would highly recommend Doctor Fix It and want to send extra thanks to Bryan.

L Micka

2 years ago

I was very impressed with your Plumber, Eric Johnson. He was very courteous, professional, analyzed our kitchen sink drain piping problem and quickly came up with a working solution. Eric will be our Go To Plumber for ALL our plumbing needs going forward. Thank you Eric for a job well done. Dan & Linda.

Shawn Miller

10 years ago

We had some significant plumbing problems pop up between two different bathrooms in our house, a day before we were to have a bunch of people over for a party. Chris worked from 11am all the way past dark to make sure the job got done. He and his co-worker Steve did a great job on the repairs and cleaned up after themselves very nicely. They were both very friendly and helpful to us as well. I would definitely do business with these guys again!

Brandy Swenson

a year ago

Everyone we worked with from the phone service to the technicians were so professional, honest and helpful. I got quotes from 3 other companies and this was the most professional best price and best service. we are so pleased with the product and service. Highly recommend Doctor fix it!!

Denise Tatum

4 months ago

Drained the water heater also. Did a great job. Scott was great!

Diane Daley

4 years ago

This is the third time I have had Dr. Fix it come to my home. Each time I was pleased.Jullian, Ben and Josh were very helpful, polite and professional.They cleaned up nicely and were on time.They were cleaning my vents and dryer. They cleaned behind the washer and dryer and Josh went beyond the call there for sure.Ben was great with my dog which helped a lot.Jillian was amazing in how he took the time to explain things and was very thorough. Seems to have real leadership abilities.All three were so nice and felt comfortable with them in my home. Their mom's would be proud!!!I am definitely recommending them Mr Fix it and let the manager at the Townhomes know.Thanks again!Diane D

B Johnston

2 years ago

Matt was very professional, knowledgeable, friendly, proficient and efficient. Got right at the problem, identified the A/C problem, made necessary repairs and serviced it with freon.Next, he determined the thermostat was defective, replaced it another and ran it through a functional test.I would recommend them to anyone .Thanks, Matt

Gary Rossi

7 years ago

We had 2 service technicians come out. Both very professional and friendly. Fixed the problem with our air conditioner in our house. The first visit Ulises diagnose the problem. Ordered the parts. The next day Jose came back early in the morning to install them. Did so in a very quick time frame. Fixed our problem. We are very satisfied with the work performed. I would do business in the future with Doctor Fix It. They took care of our problem quickly.

Tyler Tobin

3 years ago

Eric was amazing. Identified problem immediately and corrected the sump intake water valves as needed cleaning. Cleaned and dropped back in. Tested 3 times and works great. The sump is a Zoller cast iron pump and will work for decades with basic services done every few years.Thank you again for being honest! Trustworthy and integrity. We needed that. Breathe of fresh air. Cheers and will work with y'all in the future..

Damon Vinciguerra

2 years ago

I am a member (monthly subscription) and it’s great. They call me once a year to schedule annual checkups in AC, furnace, electrical, and plumbing. Most tech are very friendly and seem to know what they’re doing. Most of the time they have appointments available quickly.

Forrest Cook

5 months ago

These guys (Brent and Chris) do great work and really know how to treat customers.

Amira Althany

5 years ago

Brian was great! He arrived right on time. I’m single and live alone and needed to know how to turn on and off the water outside, how to prep my pipes for the winter, and I had a running toilet. He was very informative, polite and fixed my running toilet. I will definitely use Dr. Fix It again!

David Hencmann

6 years ago

Zack and Chabi were excellent! They were extremely professional and personable, going above and beyond to diagnose the plumbing issue we had in our home! They came prepared to investigate every possible problem with our upstairs plumbing. I would highly recommend not only this company but also these two employees specifically to anyone in need of a plumber!Thanks again guys! Because of your hard work I will most definitely be returning to Doctor Fix-it should further problems arise!

Mandell Winter Jr

2 years ago

We have used Dr. Fix-it for a few years. The company replaced our Furnace on short notice in the middle of Winter, and has done other work. Recently we noticed we didn't have hot water. As we have a water heating solar system requiring a mixing valve to keep it from being too hot, I thought it was that. When I went to check I found water on the floor, coming from the tank. I called before 8:00 A.M. and by noon the water heater was replaced. All was great, EXCEPT: during this pandemic we have made a great effort to keep our distance and wear masks when around other people. The technician who was here didn't wear his mask while working, even if we were in the area with him.

Peter Haines

a year ago

Very professional company. Ruben was able to diagnose my furnace and provide a comprehensive report which he relayed to me. Unbelievably helpful! I will definitely use them again

Jane Orris-Kolterman

2 years ago

I see other people had problems but our tech, Patrick Cottam-Rhine, was friendly and honest. He broke a pipe, admitted it and fixed it at no charge. Poor guy stayed until after 7 p.m.!I was also impressed with their VIP package where you donate $10 a month and they match it, for a $20 donation to a childrens charity. For that I get 15% off all services; priority scheduling and some maintenance freebies.They seem fine to me.

Jennifer M.

5 years ago

This process has been a hassle at almost every step. I came home at 8:00pm one night to find that my furnace was not working. Dr. Fix-It did not have anyone available to come out that night, but came out the next morning. After their initial inspection, they recommended a full replacement of my HVAC system (furnace and A/C). The price (approx. $12k), although seemingly comparable to other companies, was not cheap. The product and process were misrepresented to me in the initial visit. The install took a total of approximately 10-12 hours, with several issues during the process. In total, the process required at least 4 days of missed work, as several steps needed to be accomplished on different days than the initial install. It also took over a month to get one visit scheduled because I kept being told they needed to check with a manager about doing a weekend appointment, then no one would ever call me back. When a manager finally called me, he clearly had not actually been informed about what my question or the issue was. Very disappointing, and frustrating, particularly with so many other good reviews for the company out there. The only reason they get 2 stars is that all of the individuals I have dealt with personally or the managers (so everyone other than the 2-3 women answering the phones) have always been very polite and responsive. Also, the furnace doesn't seem to be doing a good job of heating upstairs on very cold days.

David Zeitlin

9 years ago

Justin Martinez went above and beyond to take care of the many plumbing issues we had. He was extremely professional and thorough, and he even identified and repaired a potentially major pre-existing problem. We're so thankful that someone with his level of expertise was here to help.We were especially impressed that two other technicians, Zane and Patrick, came out to assist with the work so that it could be completed in our time-frame on the same day. They were quick, respectful, and great at their jobs-- our three year-old won't stop asking when his plumbers are coming back. :)

Krystal Roque

7 years ago

We were very happy with the service Marshal M. provided for us! He checked our furnace & A/C, diagnosed the issue and fixed it. He explained our options and was very understanding of our current situation. He also cleaned our furnace & A/C system for proper functioning. Marshal was great at explaining the systems in a way I could understand and he was very genuine in emphasizing that we can contact him & his company any time. We will definitely use them again!

Susan Nye

9 years ago

The first great technician we had for a malfunctioning hot water heater was Dwayne. He replaced an exhaust motor for the tank and fixed our pressure valve into the house. He came out on a Saturday, didn't rush, was very professional, and left everything clean. Chris, the manager sent him out to fix a problem another tech couldn't fix, and the company credited us for what the first tech did that did not work. We really appreciated not having to pay twice for the same service. Would recommend Dwayne as very knowledgeable.A week later something different went wrong with the heater and this time Zane came out. He worked for hours looking for the problem finally narrowing it down to an expensive pressure valve. At that time we decided to replace the heater since it was 9 years old and Zane came back and did that today spending several more hours. Dr Fix It warranties their heaters, does maintenance on them once a year, plus they let us put what we had already spent toward the heater. Great technicians Dwayne and Zane and a great manager Chris.

Ronnie Genova

a year ago

Dr. Fix It replaced drains and various plumbing in our house. During the process, Jay and Ty went out of their way to look out for us and patiently provide thorough explanations for everything that was being done and why. This made us feel comfortable with all the work being done, since we trusted the techs doing it and also were educated about why it needed to be done. At end of the project, Jay gave us a full walkthrough and courteously answered every question we had.

Kathy Baker

5 years ago

Very reliable, David showed up a little earlier than our time frame, which was fantastic. Although he wasn't able to clear our line as it turns out we have a bigger problem than just a clogged drain. David and Alicia (from the office)were very helpful in getting us an appointment for someone to come give us an estimate on our issue. And not in a week or two down the road, but right away for the next business day after the Labor Day weekend. Will post another review after our estimate, but I would highly recommend this company. Very professional, prompt, knew what he was doing, and provided insight on a solution to our problem. I was very satisfied with the service we received.

Jody Chase

3 years ago

I bought a furnace and air conditioning system for my home. I feel it was over priced but they did a good job, Although they took the furnace apart and wouldn't put it back together so I could get an additional estimate. Said it was dangerous. This happened in February on the coldest night. I asked for an estimate for a furnace for a second home. They tried to tell me $7,000 including fixing an electrical box which didn't even belong to me. It is Xcel's box. When they were looking at the furnace the technician told me once he opened up the furnace it belonged to him and if it wasn't safe he wouldn't put it back together. Told him he didn't have permission to take it apart. First red flag. Already got me on this one with first furnace. Box that didn't belong to me second red flag. Cancelled the installation, never signed any authorizations. Guess what I got in the mail this weekend? You got it. A bill for over $7,000 for something I never got. Are you fing kidding me? Can we say fraud. Called them right away and talked to the nitwit who cancelled it in the first place and said he didn't remember but then told me cancelled the order. Which is it? Calling the financing place today. But this is major fraud.

Tom

4 years ago

We’ve been disappointed with Dr Fixit in the past as they sold us a new hvac system on the promise of cheaper running costs, only to find our bills went up. However, booking a furnace tuneup was a great experience, and Alex E (the technician) could not have been more pleasant, helpful, and effective. A stellar tech. We very much hope to get him again.

Catherine Banks

9 years ago

We owe a huge thank you to Justin for his diagnosis of our electrical problems and his professional and friendly demeanor. He was very knowledgeable and communicated his findings well. He was honest and showed us specifically what he found so we could see for ourselves. We knew we could trust what he was saying. It felt like having a friend in the home with his kind personality and communication skills. He treated us fairly on price and made himself available at any time if we had questions later. We received the kind of service we would hope and expect for. Definitely would recommend this company.

mark braley

a year ago

Ryan did an excellent job in unclogging my kitchen sink drain. He was extremely friendly and professional and took time to answer all my questions. I will definitely call the next time I need a plumber.

Dagny Maximus

6 months ago

Annual maintenance. All 3 guys that came out were great. Very professional, respectful and thorough.

Seth McQuate

10 years ago

Very impressed with the service I received for a Furnace Physical. Joe was very thorough and made me feel comfortable with him in my home. He explained what he was doing and at the end explained again everything he did. I received up front pricing on some of the services my furnace could benefit from so I can make an educated decision. I would definitely recommend Joe to others who would like to know the current condition of their furnace. Thanks Joe R!

Mac Stylez

5 years ago

The best plumbing company! Ulises came out and replaced my water heater the same day I called! After waiting for almost 2 weeks for my home warranty company (First American Home Warranty) and their contractor (Crown Plumbing) to do the job I was fed up! Called Dr fix it and they got the job done! Very professional and I'm very pleased with the work! Thank you Ulises and Dr Fix It!!!

Lynn Benham

7 years ago

Great experience! Easy to schedule an appointment, technician was on time, friendly and extremely knowledgeable. Stephen clearly explained my options and price points for the installation of my house fan. Installation went smoothly, he left the work area thoroughly clean and I love how much cooler and energy efficient my house has become! Thank you Stephen!

Brandi Vigil

7 years ago

Shane C. with Doctor Fix-It was great. He was very knowledgeable about my AC system. He was able to diagnose my problem quickly but also checked the whole system to make sure nothing was missed. He also gave me tips on what to keep an eye out for, since I have an aging system! He worked quickly, yet efficiently and was very clean with his work space as well as coming in and out of the house!

Addison Somers

7 years ago

I live in a Central Denver home built in 1912, which still has its original plumbing in place. I’m systematically working on updating it. Doctor Fix It are my go-to plumbers: they are very knowledgeable, professional, and their work is impeccable. My latest project: the kitchen drain line needed to be re-routed into the main sewer drain. Detlef was efficient and handled this task with the ease of an absolute pro. The work was completed ahead of schedule, and the work area was left spotlessly clean. His attention to detail and the pride he takes in his work is exemplary. I was so impressed, and am so happy with the results.

Luigi M

2 years ago

Called them on a Sunday to schedule their furnace physical. Had an appointment for a Wednesday. Tuesday I got a reminder/confirmation text which I confirmed. Wednesday arrives, no communication whatsoever yet, so halfway through the arrival window I called them and was told that no one was to be coming and that they'd called that morning to notify me. My phone shows no record of that call. Was able to make another appt. for a month out. Have since cancelled with Dr Fix-It as I was able to find another company that was able to make and keep an appointment in just a few days with no games.

Nick Pacenza

9 years ago

I had Doctor Fix-It come out to clean my main line as preventative maintenance. Detlef was the technician doing the cleaning. He was very polite and explained to me the whole process as I watched him work. When he was cleaning up I asked if they did water heater installs. He called one of the company plumbers (Adam) who was in the area and he came over within 15 minutes. He looked at my old water heater and explained to me the prices for a new heater and install. At the time they were running a special and Adam discounted it even more for the price of the main line cleaning. My old water heater was so corroded that during the install the drain valve actually broke off. Adam was still able to drain the water heater without flooding my basement. He installed the new water heater and it is working great. Doctor Fix-it was a great company to have do my plumbing work. I will use them in the future for all their services and have already recommended to others.

Bev Noia

7 years ago

I was very impressed that the Doctor Fix-It team who did the digging and re-routing and connecting and all the rest for my new sewer line worked steadily, non-stop, all day. They put in close to 10 hours, and finished the job, hauled away the extra dirt, cleaned up my yard, replaced my fencing--as the representative had promised when we first met, there were no surprises. Something that impressed me was that the workers did their best to avoid killing a rose bush I'd tried to save by tying it back--they couldn't work around it, so dug it up, with dirt around the roots, and at the end re-dug the hole, filled it with water, and replanted the bush. They could have said, Sorry, no way--we do sewers, we're not gardeners. But they didn't take that approach, and that really did please me. The only thing left UNdone was the re-blacktopping in the street--and that was because the Lakewood inspector said no, it might rain. It didn't, but they couldn't proceed without his go-ahead. They will, when the City permits them to. (Later note: they did. Nice smooth job.)I was so pleased with the sewer work that I went with the same company-- Doctor Fix-It -- for a new hot water heater. The workers arrived on time, had to dig out extra space to fit the larger heater in (Jon had measured, so this was no surprise and they were prepared), did an excellent, efficient and professional job of that, and put the removed dirt where I asked so that I can later use it. The heater was installed, pipes joined, and they guys even slipped on the insulation I'd provided (not normally part of the job). Of course they hauled away the old heater. Jon knew I'd replaced a valve in my toilet tank and it had a very slight leak, and he told one of his workers to check it out--he did: it just needed more hand-tightening than I had the strength for, and he did it. These last two things--the insulation and the toilet tank--were not normally part of installing the water heater, of course, but Doctor Fix-it's Jon Miller arranged for this extra help, and I guess that sort of showed me something of the nature of this company: they want to do a good job and please the customer, and keep on coming back.Ask for Jon Miller. He's a good representative, and has a basic policy: NO SURPRISES! I got a bid from another guy after Jon's, and had I not already listened to Jon, I'd not have known about 'little details' that emerged only after I asked--and they changed the price for this other guy. Jon does it all up front.They are my company of choice now, for plumbing, electrical and heating--because they did the jobs as promised, left everything as it should be left, went a little extra, and were in all ways professional. And guess what: their bids were excellent: I got what I needed for the best price. Great combination.

Angela C

10 years ago

Jon M, Detliff, DJ, the sewer line guys and Justin Martinez did a wonderful job on our plumbing project. They were timely, respectful, did a great job of cleaning up after the project and completed the work within a day so that we were not inconvenienced without water for any period of time. Jon M took the time to make sure and explain and go over all the repairs needed in our newly purchased home and spent extra hours making sure we were comfortable with all the information he provided. I would use Dr. Fix-It for any heating, cooling or plumbing repair.

Holly Wooley

a year ago

Best service experience ever! Pipe under my house failed and they came and fixed everything in a day. They are super clean, had to jackhammer the the cocrete in the basement to access the pipe. Nicolai and his xrew were awesome!

Debbie Mays

5 years ago

Great Service! Called one day and they came out the next. My A/C was out so that was important to me. Arrived on time and fixed my problem within an hour or so. He was very thorough, went over my whole system, and educated me as he did. I'm thankful the charge was very reasonable and for the Great Service provided by Doctor Fix-It Plumbing.

Adam Sands

3 years ago

We were offered an $89 special, turned out there was no special.... paid $400 for the service instead. Then, the sewer service never showed up for our appointment the same day. When I called, they informed me they could not make it and offered no apology or concession. The tech we had perform the one service was great, otherwise the experience/cost was poor!

Kathy Urig

8 years ago

Thumbs up for Ulises, Matt and Eric!!!!Ulises came to my house a week ago Monday. I was concerned about my heater, and wanted it checked out. My son was here when he came and said he was great. I called him after I got home so I could hear from him what the problem was. He explained over the phone that my heater was leaking carbon monoxide and he insisted I should not run it. Eric arrived the next day and looked at it and told me the same. He said they could come back and start work on it Thursday of last week, they would need to replace the furnace. Eric brought us 2 space heaters so we would not freeze before the work started. I did some price comparisons to see if I couldn't get a better deal, but some of the places I called did not even work on boilers, so I did find three other companies and got quotes from them. Eric explained everything they would have to do and as I spoke with the techs from other companies I felt like I knew what I was talking about. I did decide to go with Eric with Dr. Fix-it, mostly because I felt I could trust him and felt very comfortable with everything he explained to me about my system and the new one that they would replace it with. They came on Friday and worked all day until 6pm. It was Matt and Eric and they both returned on Saturday and worked until everything was done that afternoon. They were both very professional and knowledgeable. They laid covers over all my carpet and wore covers over their shoes. They cleaned up everything before they left and instructed us as how to use the new thermostat. Would highly recommend both Eric and Matt, and would call them again in a heartbeat (here's hopin I don't have to!!!) Thanks....

Conrad Boeding

5 years ago

Everyone at Dr Fixit has been very professional and personable. Our installer, Chris G and his asst. Trevor were very knowledgeable and did a great job of installing, explaining as they went and cleaning up. Plus they were both very friendly. Excellent job.

Karen Morphis

5 years ago

I have to say that I am someone who appreciates Great customer service and will acknowledge it when it is due. My a/c was in need of repair. I contacted Doctor Fix-It. They sent Jose Camacho to assess the unit. I applaud Jose for his knowledge, expertise, complete thoroughness and patience in explaining the issues to me. I understood perfectly what he was stating and showed me how damaged the unit was and what had caused the unit to go bad. He is highly customer service oriented and stands behind his assessment and his company. I had a different company assess the unit a year ago. They did not check the unit out to the degree that Jose did. There were no surprises to be had down the road because of the thoroughness of Jose's work and time spent checking into this unit. I will Highly recommend Doctor Fix-It to everyone I run across that could use their services. This company is Top Notch! People that know me, know that I don't give praise like this unless I am Very Impressed. I AM VERY IMPRESSED with Jose, Doctor Fix-It, and the crew that came out to replace my furnace and a/c unit. Shout out to Ulyses and his other crew member, besides Jose, for the work they did for me. Great job and Thanks again! Karen

Amma Marfowaa-Nuako

6 years ago

I called Doctor Fix-It last minute for a quote on cleaning my ducts and to service my a/c and furnace. They promptly scheduled a quote and Jose come out and do a walk through with me the same day. I was also able to get an appointment for the work to be done the next day. Jose was very patient and understanding walking throughout the house for the work that needed to be completed. He also came back the next day to follow up and service the a/c and furnace himself. When he discovered issues with the HVAC system he walked me through the whole process calling another colleague out and walking through our options with my mother and I. When he noticed that some vents were not properly cleaned he rescheduled the cleaning to ensure that the work was done thoroughly. From my interactions with Doctor Fix-It and Jose I can tell that this is a company that takes pride in their work and goes out of their way to ensure the customer is educated about their work. Thanks Jose and Doctor Fix-It.

Ryan Best

3 years ago

BUYERS BEWARE.Great customer service. Very helpful, easy to schedule appointments, as well there dispatch pricing is affordable. The reason I give them a two is because the technician did not do a good job troubleshooting my issue. I had replaced my ignitor switch and my flame sensor and still was not getting gas nor a flame. At this point we had been out of heat for 5 days and I was feeling discouraged so ended up calling for a professional to come by. He had told me that my circuit board to my furnace was bad and was going to be $1,000 to fix it or we were going to need a new furnace due to it being 14 years old. It didn't make sense to me that my circuit board was bad because nothing would be working. I did a little more research and found a limit switch that is a saftey switch in the system that needed replaced. I replaced that for $14 and it worked like a champ. Oh and that circuit board that they wanted for $1,000 for I found for $95. So before you call these people for maintenance do some research and troubleshooting and you will hopefully fix your own problem.

David Brennan

2 years ago

Technician was nice and helpful, but the rates they charge are unreal. $450 to install a $50 pump and $800 to wire and plug in a $130 thermostat. I don't know how they justify charging $670 for a job that took about 30 minutes and included connecting a few wires and turning the furnace on to see if it worked. I'm going with local, small companies from now on

Deepes Dasan

5 years ago

I am a first time user of Dr. Fix It and it was the best experience ever. The front end team is very professional, tries to understand your problem and the availability and accommodates their personnel to come and check accordingly. Eric was super. No words to express how contended we are with his servicing. If I am saying so after Eric had laid out replacements costing over 5k - its a testimonial of how elaborate Eric was with the pros and cons of the issue we are having as well as the options we may want to consider o go with based on our long term plans. Very transparent and patient with people like me who have no background on anything electrical. Would use their service any time we hot an issue and would recommend to others too

Terrie Fontenot

10 years ago

I am so glad that we found our way to Dr. Fix-It. Everything about the experience from scheduling the appointment to the completion of the project was superb. Drilon clearly explained the work that needed to be done, was meticulous and professional throughout the entire process. I especially appreciated his honesty, patience, and absolutely know that I selected the right company. If we have any other issues with heating and plumbing, Dr. Fix-It will be the company we call.

Brandy Ann

2 years ago

Ben Danko was amazing and honest. We felt we were treated very fairly. My dogs even liked him. :) He was prompt, efficient and got our unit working and our house cool. Great guy!

Tamyra Hunt - CDHS

2 years ago

During this big Snow Storm our Furnace quit working I was calling around to many company who couldnt make it out until tue or Wed Doctor Fix it were able to fit us in today (Monday) in the morning the person I spoke to was very sweet thoughtful. Eric came out and was on time and very nice, professional, put on booties and took a look and it was a simple reset button he explained what happens and why. He didnt even charge us to come out in this weather & reset due to not having to do a repair or parts. I will recommend this company to anyone and will call them for any future issues I love there honesty because they could have charged alot for just this alot of companies would have. Thank You Doctor Fix it & Eric for being a company we can trust.

Patricia Morris

10 years ago

The service I received today was great. DJ and Jon were very professional and walked me through the process of determing the cause of my plumbing issue. They explained the cause and what needed to be done to fix the immediate problem. The work was done in a timely manner without causing a mess which is difficult to do with most plumbing issues. I appreciated the courteous way I was treated and would recommend Doctor Fix-it.During my 1st service call on warranty Jon addressed another warranty issue I had with my main line. This issue was again taken care of in a professional manner. They even fixed the clean out drains so they are no longer an eye sore in my front year. I couldn't be more please with the service I've received and will be using the company for other type of service issues since they now do heating and electric.

Rory Walker

9 years ago

Doctor Fix-It was able to schedule an appointment the day after calling, which made it very convenient when I was having issues with my drain backing up. Jon, one of their specialists, was very helpful in explaining the diagnosis as well as very personable. They were able to fix the issue I was having and were able to do it very fast! I would recommend this company to anyone with plumbing issues!

John C

2 years ago

Eli replaced a 10 year old, worn out Kohler kitchen faucet with a new one. He was a very knowledgeable and efficient plumber and completed the work within two hours to my wife’s happiness. With his excellent customer rapport and attention to detail, we were very pleased with Eli’s overall work.Thank you, Eli.

Scott Jarrett

a year ago

Doctor Fix It has replaced our furnace and been doing maintenance on it for the past few years. Their work has always been great and they are timely with their service windows.

Anita Barrett

a year ago

Rodney did a Fantastic job!!!!! He was on time, knowledgeable, explained every option to fix my problem and was Very Friendly. I'm glad l chose Doctor Fix-it!!! Thank you so much!!!

Jennifer

8 years ago

Shane was very courteous and professional. He made sure to explain what he was doing when tuning up and certifying my furnace and he even involved me in the process by showing me what he was looking for and why it was so important. Another important aspect was his punctuality. I was given a window of 3-5pm, and he was 20 minutes early. I wasn't even home yet because I wasn't expecting him!Shane went above and beyond by not only being professional, but by treating me like a person rather than just another customer. He took the time to have real conversations with me while he was working instead of coming in, doing the work, and leaving. He even took the time to pet my dogs and make them comfortable with him in the house. He knows how to make the customer feel like they have made the right choice.Employees like Shane make me glad that I chose this company for my furnace needs and I will definitely be using them again in the future.

Anna K

6 years ago

I am updating this review because of recent service from Doctor Fix It, whom I went back to because my Furnace has a 10 year Warranty on it with no charge for internal electrical and mechanical failure. At first I was hesitant to contact this company again due to past negative experience that mimicked some of the negative reviews, however I have a limited budget and given the unit is on a 10 year warranty (only installed 2015), I figured I would give it a try and I am glad I did. This change in review is based largely on the technician that was sent out to work on my furnace. It is however also based on the customer service received from Larisa Torres (as well as Megan, Robin and others that I am sorry I did not get names but spoke to perhaps once).My overall Customer Service experience:As mentioned, I was a little hesitant given my last experience which mimicked a number of the negative reviews but I had good reason to give this company a second chance (10 year warranty on current furnace, no charge for fixes related to internal electrical and mechanical failure). Not only was customer service pleasant to work with but they were very attentive and polite in answering my calls and emails. Larisa in particular (since I dealt with her more than once) was extremely helpful, professional and provided answers to every question that I had, thank you.Experience with Technician: Robert QuinnExtremely knowledgeable about his craft and his technique helped fix the problem to a large extent. Still have a knocking sound when the furnace ignites and shuts off, but that is because for the fix applied, we could not get to all ducts many of which are buried behind walls and ceilings and we do not want to tear those up just to apply a shield to increase the rigidity of the ducts so as to eliminate the knocking sound. It is a far improvement from what it was thanks to Rob. We will work exclusively with Rob moving forward as he is very professional, seemingly very knowledgeable, appears to love his job and the company he works for, was committed to finding a fix all while being very reassuring which helped ease my nerves, was right on time 7:57am actually for an 8am to 10am window (a first in my book! Usually you see technicians arrive around halfway through the time window or not at all). Doctor Fix IT you have someone valuable in Robert Quinn and I highly recommend him to those looking for a great HVAC technician, only time I will not recommend him is if you have to steal him from my job, lol! Definitely a five star experience. Thank you!

Joann Marshall

9 years ago

This was my first experience with Dr. Fixit. I chose this company because I received an ad in the mail with a coupon that made the hot water heater maintenance fee and the furnace maintenance fee very reasonable. I was very pleasantly surprised by the excellent service we received: from the very pleasant and efficient person who answered the phone and set the appointment, to the follow-up e-mail with a picture of the technician who would be coming to my home, and to the very friendly and knowledgeable technician, Justin M,, who completed the maintenance work. Justin was on time and always polite as well as providing excellent information on how to maintain and extend the life of my water heater. Everything said about Justin is also true of Walt Z., who provided the maintenance on my furnace. He, too, is an excellent representative of your company. Thank you for a great experience. . .

Janna Munson

5 years ago

Absolutely amazing!! We had Julio come out this morning to fix our air conditioner and he was amazing. Extremely courteous and explained everything that needed to be done. He was here for almost 4 hours replacing pretty much everything except the unit itself and didn't leave until he made sure it was working. I would reccomend this company and Julio to anyone that needs it!!!

Paula Moore

5 years ago

We scheduled an A/C Tune Up, after reading the great reviews online and requested Jose after reading the tips as well. It took over a week to get them to come out, then they didn't send Jose after all. There were no major issues going on; we just wanted a tune up. Our tech, Hank, seemed like a nice guy. But he did not have one single nice thing to say about our AC Unit or our furnace unit, claimed to not be trying to sell us anything, but stayed for 2 hours just to tell us over and over how bad everything was and the expenses to fit it. He took a lot of our time that day, just to make us weary of our units and thousands of dollars when there were no major issues going on. Hank is a nice guy, but a clever seller so be aware and do your own research.

LeiLani Hines

2 years ago

Our air conditioner went out during one of the hottest summers on record in Colorado and Doctor Fix-It was able to replace it within one day. They did a great job, were on time finished on time and their technicians were knowledgeable, friendly and courteous.

Alejandra Moreno

5 months ago

Gerry was very professional and very helpful. I would recommend him to everyone I know.

Ann Onymous

10 years ago

Called with wall socket issues and made an appointment. Only two hour windows (vs four) Justin B was awesome. He was early (when does that ever happen with a service company?) Checked other the issues and even though he had to give me some not-so-great news, he had options and showed me piece by piece what I needed to know/parts to look at etc, which demonstrates to me a) knowledge and b) honesty. He was friendly, courteous and will be the reason I'm calling Dr Fix-It when I get this done.

Paola Baasch

7 years ago

My installer Jason H. was very knowledgeable and respectful. They told me everything they were going to do, estimated the time it would take and used socks over their boots whenever they came in the house. I love the warranty Dr Fix-it offers and appreciate the honesty i received with my questions. Would definitely recommend again!!

Jason Fleer

7 years ago

The experience I had when Doctor Fix It installed my A/C unit last year was excellent. The service, price and professionalism of everyone there is top notch. While they were at my home a neighbor asked about them and ended up having some work done too, she had nothing but good things to say as well. 5 Stars all the way.

Jerry Griffin

a year ago

Ryan showed up on time and resolved the clogged sink drain. He listened carefully to what I had previously done so that he didn't have to repeat anything. He inspected the drain system before preforming any work. He answered the questions I had without hesitation and helped develop a future maintenance plan to prevent future issues.

Michael Huwaldt

10 years ago

Adam and the entire crew that worked on our plumbing were totally professional, courteous, considerate and pleasant. Their work was professional, competent and of top-notch quality. Thanks to Adam and his crew, our initial plumbing problem was corrected in short order and our system is in considerably better shape.It was a pleasure working with these guys and I would highly recommend them to any and all.

Judy Hahn

10 years ago

I received prompt same day service. My call was placed for service before 11:00 am and a technician was at the house by 3:00 pm. Steve was clean cut, courteous, polite, pleasant and knowledgeable. He presented three alternatives for service and prioritized the recommended work and the pros and cons of each and left it to me to decide what best fit my budget. Once we decided on the work to be done he got straight to work. He left me the list for the additional work and prices so I could budget for the future.I appreciate the fact that the charge is based on the job and not a time clock. Steve noticed that I had a variety of coupons for other plumbers and gave me a credit for each of the other coupons on my fridge.He was professional and I felt comfortable having him in my home.

Sheila Thornton

9 years ago

Just want to say that Dr. Fix-It is even great when there has been a problem that needs additional attention days later. That was our situation. The work previously done was very good. But we found a problem when we finished the wall and tried to put the plumbing fixtures back in place.We made a quick call, got an appt. the next day, and Zane was very friendly, supportive, helpful and looked for solutions to work with us to get the job done, and make the customer happy. Thank You, Zane. Much appreciated!Call this company. You won't be disappointed.......

jellyyjimmy

3 years ago

From the original tune up, to the quote for a new system, to the negotiating, this company is the only one I will use as long as I live in Colorado. Eric Nielsen took great care of my family and our needs. Plus the warranty and 10 years parts and labor on all the equipment is undeniably great service these guys stand by. Don't call anyone else.

kellen lenihan

2 years ago

Eli was professional and nice. He explained everything he was going to do on the quote. I felt no pressure and he tried multiple things to fix my problem. He was able to fix the issue at the quoted price. I would recommend highly to anyone looking for a plumber.

John Scobey

2 years ago

Came out to install some sink drain hardware I purchased myself before I knew how difficult the job would be due to corrosion of the existing hardware. Eli had no problems using the equipment I purchased, which saved me some money. When a small leak developed later that night, Eli came back on the next day to make some changes and took care of the leak. Eli and and office staff schedulers are pleasant, professional, flexible, and easy to work with.

Christina Pacheco

4 years ago

Complete scam! My furnace went out and I agreed to replace it. However, I was also billed for an air conditioner and it was also replaced without my knowledge. As soon as I realized, I called to complain and was informed that my air conditioner would not work with their furnace which is why they were replacing it but was not given this information before hand. The furnace is loud, even though I was told it would be quieter than my old furnace. It also does not heat as well as my old furnace, even though I was told it would heat better. The humidifier they installed makes a very loud squealing noise and when I complained I was told that was just the way it was. The air conditioner they installed was huge! Over double the size of my old one and far bigger than any in my townhome complex. It is so big that it is blocking the gate on my back patio and I cannot open it all the way. I called to complain and requested that they move it over so that I can open my gate. However, I was informed that it could not be moved over because it would block my electrical box and would fail the code inspection. They should have never installed an air conditioner that was so huge that it I cannot open my gate fully. Also, the new furnace is huge and I lost tons of storage space. In addition, once installed to the tune of 12 thousand dollars the thermostat was faulty and I had to wait 4 days for them to come back out to replace it. They also said in writing that they leave your house as they found it. However, they pulled up my metal gate from the ground to install the air conditioner and did not even attempt to put it back in the ground after asking me where I wanted it reinstalled. I have had other issues with them as well. The salesman acted nice in person but when contacted by the technician over the phone as he did not order the humidifier I was promised he was cussing up a storm despite the companies written promise that their employees be respectful and not swear. Terrible company!

Timothy C.

2 years ago

TOTAL FRAUD, TOTALLY DISHONEST. Spoke to this company 5 times, they cancelled three appointments with different excuses each time. From the first call, they asked for every detail of our a/c, every detail of the building, etc. They were provided with every bit of information from the first call. Chose this company based on reviews....and their website. Their website is TOTALLY FALSE, blatant lies about the services they provide. The final appointment cancellation came this morning, the day of scheduled service. Today is the THIRD day I took off work, only to be told they couldn't come, different excuses each time. My advice, look elsewhere if you want any kind of decent service.

Steven Combs

4 years ago

CONSUMER ALERT!We had a pipe freeze and burst. Called Dr Fix-It and they scheduled a plumber for the next day. He found the break and said the fix was very easy. He cut out and made an access to the area of the break,. Replaced the damaged valve which froze because it was not draining properly. The valve was a $27 part. He adjusted our other 2 valves to help prevent freezing in the future. He worked about 3 hours total. I was shocked to get the bill! It was for $997.00!I should not have been surprised. While he was here, I asked about installing a shut off valve to prevent the problem from happening again. He said it would cost $749.00 to install. I, of course, said No!I later had the shut off valve installed for $115.00.These charges are absolutely highway robbery.Please be very careful if you need to hire a plumber and if you need too, consider a different plumbing company. Consumer beware!

Denise Robert

9 years ago

Technicians from Dr. FIX-IT have helped me with a variety of projects, mostly plumbing and electrical. My experiences with them have been totally positive. They are resourceful, patient and thorough. Their level of customer service is beyond anything I've ever experienced with technicians in my home. I love Dr. FIX-IT. And I especially love their plumber Justin who is beyond extraordinary! He has solved some prickly problems for me and I appreciate his attention to detail, willingness to go out of his way to solve a problem, explain the options clearly, and desire to make sure we are satisfied. Today, plumbers Zane and Patrick were here to install a new low flow toilet. They were finished in 1-1/2 hours, no problems, no worries, and left everything sparkling clean. Who could ask for more!

Sarah Dollar

2 years ago

I used their plumbing service to install a new dishwasher as well as re pipe under my sink and install a new disposal and facet. Derrick is an amazing worker. He does QUALITY work and I would highly suggest using this company and especially him

Deb DesMarteau

6 years ago

Shane M. of Doctor Fix-It Plumbing, Heating & Electric was on-time, courteous, and very efficient in providing a yearly annual checkup of our furnace. He explained thoroughly all that he had cleaned and checked to make sure the furnace is in great working order for the upcoming winter season. The best part is that there was no charge. He did recommend a thorough vent cleaning throughout the house at a future date. I'd recommend Shane M. for future furnace needs.

Christine Goff

3 years ago

I called early in the morning on December 23rd with a backed up sink. Not a great thing to have on the day before Christmas Eve. I scheduled an appointment and was told someone would be here between 4 and 6. No problem. Then, just five minutes ago, I got a call from Paul telling me that his technician won't work in a highrise building. We live in a seven story owner owned condo building in DTC. When I questioned why he was calling me at nearly 3 pm to tell me this, he didn't have an answer. Had he called me back early this morning and told me that, I could have worked on finding someone to come help just before the holidays. The fact he could care less and was going home to his own house with a working kitchen to celebrate was his good luck, while we were out of luck. I had intended to give them a try with my furnace and AC, and even take their annual plan. No I will tell everyone who ever asks me for a referral to steer clear. At the very least he could have given me a suggestion on someone to call.

Kristi Jones

4 years ago

Jose was fantastic. He explained all the components of the furnace and how they were tied to my water heater. He was able to figure out what the problem was quickly and take care of it.I would Recommend Dr. Fix It to anyone. Very happy with their service.

Katie Casey

5 years ago

Chris was very kind and knowledgeable. He talked me through everything he was doing. He made sure the new furnace was safe and secure. Chris was professional yet fun/funny. Chris is a great employee, your company is lucky to have him!❤️

Mary Grassano

a year ago

Uli was great! Very upfront and honest about the companies and what other companies were offering. Price matched as close as possible and we ended up getting a great system! The technicians were professional and worked quick and thoroughly.

Nina Not Important

2 years ago

First, I would like to say this, do not be FOOLED with a celebs name attached to this business, unless this celeb had low to no expectation of excellent service and professionalism which I hope is untrue. I lived and experienced today.So, here is how the appointment went. At the time of scheduling, I explained in detail regarding the toilet/ flushing issue I have been experiencing and was given a 10 AM to 12 PM window. Day of the appt: Could see the writing on the wall, by 1145 AM. Called to find out if the plumber was running late and was given the area of his last appt with the statement that he is on his way. This area is 25 minutes out from my house, which would put him over the 2 hr window. Do you think he or the company called to update me? Hell to the NO! Requested the front desk rep to call the plumber, she comes back on the phone and says the plumber is not picking up. How convenient!! At 1210, another company front desk employee calls and asks for my unit#. Was I supposed to invent a unit # at the spot for this company when there wasnt one? Someone needs to escort this company into 2021 where we use GPS if you can't figure out addresses (competence level?) Gets better.... ANOTHER person (dont even know his job title) comes to the door at 1215 AM and says that he was given my house assignment because he was in the area. I was going to send him away but fought my anger because he was not to be blamed for the incompetence of this company. So, I let him in, he goes to the bathroom, flushes the toilet and says I am sorry I was told this was a toilet tank issue and I don't have proper tools. So, did this company send him to my house to have lunch with me or what? I called the main # again asking for Manager and was told that he would call 24- 48 hours. At that point, I said nevermind, I will take my complain to this review platform for all to see and hung up coz I knew where this was going to go.Never have I dealt with a companythat is so unprofessional, poor in communication skills, incompetent, disregard for people's time, unapologetic, probably can't even spell punctual and have 0 ability to troubleshoot. And silly me was thinking this could have been my to go company for all my family members and my house needs. To that let me say HA HAA HAHA....

David Houts

4 years ago

We thought we had a gas line leak when our furnace went out two days ago. Both Robin and Ophelia were professional on the phone and sent a service supervisor, Eric, within an hour. Eric explained the problem and the solution and was upfront about the costs. Two service techs both named Mike finished the job.We do not know about their prices versus other companies, but we are giving five stars for their professionalism, knowledge and courtesy.

Patrick Griggs

10 years ago

I used Dr. Fix It for my plumbing and they did such a great job that i decided to use them for some electrical issues I was having. Tim came out and fixed dome breakers in the panel box, some outside security lights, and a few outlets. He was quick and thorough and pointed out a few more things that I should pay attention to over the long term. The price was really fair too! Thanks again Tim I really appreciate your expertise and thanks Dr. Fix It, I'm glad to have company like you around where I can get a lot of my house-hold systems fixed all at one place.

TIMKAT Entertainment LLC

9 years ago

We want to thank Shane for helping us to determine and resolve several issues with our heating system and and whole-house humidifier. We first called Dr. Fix It after receiving a coupon in the mail and noting that our humidifier generally continued to fail to keep the humidity levels in the house above 16-20%. Shane arrived within the 4-6 PM appointment window late on Tuesday night and performed a quick analysis of the furnace, air cleaner, and humidifier. Since it was so late in the evening, we said that he could come back the next to begin work. On Wednesday, Shane helped us to learn how to properly use the humidifier settings and also trained us on proper installation of the electronic air cleaner panels. He also suggested a 27-point furnace inspection and we agreed that since our system is over 12 years old and had never been inspected, we should. Shane came back once more today to finish the inspections and furnace maintenance on a record-breaking frozen day here in Westminster. He completed a full furnace cleaning, repair, and further diagnostic in about 6 hours. We thank him for his courtesy, professionalism, cheerfulness, and expertise and will call Dr. Fix It again in the future. We wish him and all a warm, safe, and happy holiday season.

John Tierney

7 years ago

Justin B. from Doctor Fix-It came to our house this morning to diagnose a problem with our central air conditioning unit. He promptly figured out that the fan motor was going bad. He thoroughly explained the problem to me, explained what he was going to do and why, and then efficiently replaced the fan motor. I was exceptionally pleased with the quality of his work.This is my first experience with Doctor Fix-It, but I am very impressed by this company. I called yesterday to get an appointment and was surprised that they could get somebody here so quickly. I'll definitely use Doctor Fix-It again when I need plumbing, electrical, or HVAC work. Great experience.

Eva Donaldson

a year ago

David is an experienced tech and I always ask for him. Very personable and knowledgeable. Gets the job done and explains why it needs to be done. If there is an employee of the month or better yet employee of the year I would vote for David. Dr. Fix It is a good company and they back their work.

Mark B

a year ago

Doctor Fix It contacted me proactively about my annual furnace inspection. The technician showed up on time and went over everything he did as part of the inspection. He was polite and respectful.

Kenny Moore

a year ago

I have used Dr Fixit twice now. Once for plumbing and once for electrical. Definitely would recommend them as your one stop shop for house repairs.

nick olson

5 years ago

The service technician that came out was great. No problem's there. Very friendly and knowledgeable. But the price quote was ridiculous. It was going to be approximately a $700/hr labor rate. Not including parts which are max $500. Moving hot and cold water, and a gas line approximately 10ft. Adding drain to main sewer line. All accessible in a crawl space. (A clean, lined one. not that that should make a price difference, just saying) No dry wall work needed or any clean up really. Said it would take 4hrs. Again, the tech was great. Not trying to bash him. He was going off of what looked like menu pricingthat the company provides. But the price was crazy.

Diane A

5 years ago

Jose was very knowledgeable, professional, and helpful with the maintenance of the a/c unit and furnace. Robert and Austin did a great job installing my new furnace and a/c unit. They were professional and left my place looking the same as before the installation. Alex and Rodrigo did a great job with the ductwork cleaning. Thank you all!

Joshua Hemann

5 years ago

If you are looking for quality, honest, and comprehensive help with your heating and cooling, you HAVE to give these guys a call! I was told to get a second opinion after being quoted $1300 from another business in town. I was referred to Doctor Fix-it to take a look at it. Julio showed up at my house promptly the next day. He took his time, ensuring the proper diagnosis was made on my heater. He then clearly discussed everything he had identified as problems, and made his diagnosis. His findings: A $39.00 diagnosis fee that included cleaning off my flame indicator! He also fixed a small water leak at no extra charge, and in the process saved me over $1250! I obviously can't make any promises your fix will be as easy, but I am very confident these guys will shoot straight with you. Much appreciated, and I HIGHLY recommend Doctor Fix-it!

Shawn Wells

5 years ago

DFI provided great customer service from start to finish. They were quick to respond to the initial call that our a/c stopped working. When Kevin showed up he was friendly, courteous and knowledgeable. He explained the pros and cons to the different systems that were available. The next day, Robert and Austen showed up with all the correct equipment and started the install. They had a great attitude installing our new system, while working outside on a 90+ degree day and inside the house that had no working a/c. I'd highly and confidently recommend DFI for your home repairs.

Julie Watson

6 years ago

Doctor Fix-It Plumbing, Heating & Electric....... you're entire team I dealt with was fantastic and a very caring team!!! I had a very sick niece with me last week and she was needing to take hot baths and showers but of course my heater locked me out right when I needed it most. I called Doctor Fix-It right as they were closing for the day but Alicia (sp) took such great care of me and did everything she could to get me on the schedule first thing in the morning. She called me a couple of times to follow up and make sure we were taken care of. Then, Chris Vincent showed up and was the most understanding, tradesman I have ever had the pleasure to work with. HE was so knowledgeable and took the time to make sure I had hot water and discovered a gas leak that he also fixed while he was here. They put my mind at ease and made me feel safe knowing I could not have been if the gas leak wasn't found. Thank you to everyone that helped me get through this very hard time.Shane Marberry was our HVAC tech that I originally called for help. He then called his team and they took the best care of me that they possible could. Thank you ALL!!!! I will recommend you every chance I get and will be having you back to service our other items in the house.Thank you!!Julie W.

Leanna Fredrich

3 years ago

Had a technician come out to give a vent cleaning bid. He wanted to check the furnace as well. After checking it he said it needed immediate replacement. Also quoted me a huge price for replacement. I called another HVAC tech out who was recommended by a friend. He came out and said the furnace sounded and looked good. He said it did not need replacing in the near future. Always get a 2nd or 3rd opinion! I do not trust this company.

Rafael Pacheco

9 years ago

Completely surpassed my expectations! Will definitely be recommended to friends in family in the area. Justin arrived on time with a positive attitude and pin pointed the problem quickly and easily. I was not expecting a happy experience when waiting for the electrician service, but I could not be happier. This is our first time not being able to call up the landlord since purchasing our own home, but I know the guy to call for the jobs to come. Price is very competitive, A++++!

Ken Scott

6 months ago

Eli was awesome. I couldn’t have hoped for a better HVAC professional to help us with our needs.

Seth Everson

9 years ago

Walter Z. arrived on-time for my appointment and was professional and courteous throughout his entire visit. He was very helpful and clearly explained what he was doing, showed me how bad things had got, and went above-the-norm in getting everything cleaned. He even created a simple and ingenious replacement filter for my 40+ year-old furnace. I cannot recommend him enough!

E Isamyth

2 years ago

I have worked with this company for over three years and have found them professional. Also, the techs explain each concern clearly. They do not use any high pressure sales techniques. To be sure, they are not inexpensive (no such companies are) but they have proven to be reliable and consistent. A shout out to Holly in their main office! She is always very friendly and helpful. If you need an electrician or HVAC, I recommend Doctor Fix-it.

Robin Whitacre

10 years ago

Justin was great. He came at the last minute on a Saturday to give us an estimate for some work that we needed done very quickly in order to close on the sale of our house. Although we weren't able to make a decision right then becuase we needed to discuss it with our roofer, Justin totally understood and let us know that if we decided to go with his estimate, he had some availability on Tuesday when we needed the work done.We found out over the weekend that it was in fact our responsibility, so we called Justin to complete the work. He arrived on time and was very friendly and positive. He did a great job fixing our cast iron pipe in a VERY hot attic, and he did it very quickly as well. We were in the middle of moving, and he was so quick and professional we almost forgot he was there. Big thanks to Justin for a just-in-time fix so we can close on our home sale tomorrow!

Travis

2 years ago

Great service. Patrick did a fantastic job.UPDATE: Removing three stars and canceling my membership. Signed up for it initially due to the free hvac service only to be told they didn’t want to do it because I have a home warranty. Found one thing wrong in my hvac and didn’t care to complete the rest of the service/tune up.

Paul Saddy

2 years ago

Two different reps (one a project manager) wasted a bunch of my time with stories about how my furnace heat exchanger was damaged and I had dangerous CO2 levels in my home and that my furnace and AC both needed to be replaced for 10k. Had to get a second and third opinion just to be sure my home was safe (which it was). All my furnace needed was a cleaning which was what I originally called them out for and they said they couldn't work on it.

Pat Melhorn

5 years ago

Jose was very polite,informative,pleasant and neat. After 4 services prior to Jose's I feel the problem has finally been fixed. He explained all that was happening and what he did to resolve the problem. Jose, is the first technician where I feel our issue with the thermostat was taken care of and knew his business.If I should ever need your service again I would request Jose.I also must add that the receptionist that I spoke to was extremely pleasant and made me feel like she really cared and gave me a service appointment without making me feel as it was an inconvenience.Thank you, to both of them for a great job in representing your company.Pat Melhorn

Gregory Ingram

2 years ago

I had a service call today because my furnace quit. The tech was telling me I needed thousands of dollars worthh of repair and it would likely be wise to just buy a new furnace. He avoided telling me what was actually broke for several minutes but finally told me I needed a new igniter and he could do the job for $534 or something close to that. I googled the part and noticed it only costs $30-40. It’s literally a 30 second repair. Unplug the old one and plug in the new one and requires taking one screw off. I fixed it myself for $40 bucks. While it is true that my furnace is old and will need replaced eventually, this guy tried to take me for a ride. Dr. Fix it is right! They about fixed me out of thousands of dollars.

Marilyn Hammerschmidt

2 years ago

Randy and his brother were here yesterday to replace the furnace and airconditioner. They were courteous, professional, and worked together as a team. They were efficient and completed the work in a timely manner. I highly recommend this team.

Lee W

5 years ago

If I'm being honest, the service and communication were excellent, but the price was not worth it. I paid over $700 to have something done that took the plumber under an hour. When all was said and done I was frustrated that I didn't just do it myself because the fix was so easy. It should not have cost more than $300 at the most and I feel I overpaid. Again, the tech was excellent and this is nothing against the job he did or the company itself. Only the outrageous pricing.

Mike

4 years ago

I have used Doctor fix it many times, and would recommend them to any one that needs repairs. I have always been impressed with their Technicians, Jose C was knowledgeable and seemed to know furnaces very well but was rude and needs to improve on his communication skills, He did not leave me any details of the tests or work he did on my Furnace, I have no paper work showing what was done. Call Doctor Fix it for repairs, But ask for a different technician.

Johannes Loetz

6 years ago

I had a partial drain blockage in the basement which was depositing food and grease onto the floor, and I just so happened to see a Doctor Fix-It van in my neighborhood, so I took a chance and called them. After I made an appointment, they emailed me a picture of the person who would be showing up to do the work, called me about half an hour before David arrived, and called after he was done to make sure everything had gone well. David was professional but candid, answered all my questions, considerate of my house (put down plenty of drop cloths to spare the carpet), cleaned up the area when he was done (which really was a foul-smelling mess!), and finished ahead of schedule. What can I say? - this seems like a great outfit and I was pleased with the work they did.

Ellen Perry

2 years ago

So Jeremi was out a couple of weeks ago and once again I was very pleased with the service. He gave me a couple of great ideas to alleviate some of the problems around this old house!Terry was out to the house this week and did a great job. So far I have been pleased with all the guys you have sent. They are very personable and never seem rushed or aggitated with the project. This makes me comfortable asking questions. Thank you again!So Stephan was out to replace/move some exterior light fixtures for me last week. Once again I am quite pleased that I called your company. I get great satisfaction out of knowing when I need something done I can call and you guys schedule the service, the guy shows up on time and the work is completed. Believe it or not that is rare these days! Stephan was great!3/26/16Shane was out to service the furnace you all installed in Oct 2015. Great service. Seems the thermostat and the furnace were not communicating. Minor issue but it required a service call on a new furnace, frustrating. Shane was very sweet and has offered to return for the 1yr service and provide better batteries for the thermostat. I am hopeful to not have to have any more issues with this new furnace.

Elisa Lovato-Smith

5 years ago

My parents Al & Frances Lovato had a new furnace put in on 10/4/17. The technicians Ken G., Julian E. & Christian G. were very professional. They were prompt, courteous, and very informative. Alicia E. in the office was also very helpful. If you're looking for a reputable company that does great work for a great value Dr. Fixit is it. We would be definitely recommend them to anyone.

Ramesh Mukkamala

2 years ago

I wanted to have regular maintainance of my Furnace . Dr Fix it team gave me a call before the service day and on the service day. Then David came over to service it. He was very thorough. He did his job very professionally and on time. I would recommend Dr Fixit any time as they are professional and on time. The whole team is so professional.

Roger Schlechte

7 years ago

Detlef came to our home to clean a drain. He was a very polite and professional young man. He first became acquainted with the layout of our drain system, then proceeded to inform me of what he would be doing. He kept me informed along the way, gave practical advice in caring for the drain system, and was realistic about what results I might expect. I appreciated his low key, humble manner. He had no need to display himself as a professional who knew it all. It was delightful to have such a person in our home. My wife appreciated his immaculate care for cleanliness!

Jas B

3 years ago

I could not have asked for a better experience, and better quality value for my money in an HVAC company. Not only were they polite, punctual, and very response, the technician, David C., exceeded my expectations and went above and beyond what I expected to receive in a service call. David explained to me what he was doing every step of the way and was genuinely concerned with the unique situation I had explained to him that I was experiencing with the HVAC system for quite some time. David C. was very knowledgeable and I felt comfortable and trusted his assessment completely. I will undoubtedly use this company for any and all of my future HVAC concerns.

Michele Ostrander

7 years ago

I called Doctor Fix-It Plumbing, Heating & Electric on a cold, frigid afternoon around 1 pm because my tenant's heat had gone out. Shane arrived at 3:30 p.m. the same day. The furnace is an old octopus gravity furnace built sometime in the 1940s - very few techs know how to work on such an antique. But Shawn jumped in, figured out what was wrong and patiently shared with me what the issue was with the furnace. He said he would be back the next morning to install a new part. Unfortunately, Taylor with the company called the next morning letting me know the part was out of stock and had to be ordered and due to the holiday, it would be a week before it would arrive. I asked if I could locate the part if Shawn could still come that day to install it. Taylor immediately connected me with Shawn who was out on another call. I sort of knew what I was looking for but needed guidance. I called and texted with Shawn repeatedly while I was at the plumbing store. Shawn was readily available and so, so helpful. Despite missing my appointment window, Shawn fit me in and had the part installed and working by late afternoon. Shawn was great with me and my tenant - very professional, knowledgeable and personable!

Barb Heard

2 years ago

Ruben Tapia was the tech that was assigned to do my appointment. He was early which in this day and time Never happens. That was fantastic for me. He is very, very perfessional and I felt very at ease letting him into my house. He talked me thru everything he was doing and what he was finding. I am by nature a stop around person fir the best deal. I am so impressed with the perfessionalism of your employeethat I am having the work needed done by this company. You should be very proud of Ruben , he represents you well. Good job Ruben and thank you

Cantinatollo1

4 years ago

These guys are awesome. Excellent service at a fair price. No one tried to sell me anything I didn't need. They gave me an estimate in January and honored the estimate 6 months later. I checked around at COSTCO, Lowes and Home Depot. I'm pretty sure I got a fair. I'm a customer for life. I'm going to need my air-conditioner serviced this year.

Bob Trowborst

5 years ago

I used Doctor Fix-It Heating, Cooling and Electric for the first time today when I had a outside leak coming from a sprinkler pipe and valve connected to the house. I had the pleasure of dealing with their service pro Paul Dunn. He showed me what was causing the leaks gave me a firm quote, applied some discounts that I was entitled to and proceed to fix my problem. He did an absolutely professional job was friendly, courteous and very professional. When the job was done he showed me where the cracks where in the parts he needed to replace and how to prevent them in the future. I will use Doctor Fix-it for all my future plumbing needs. I'm a fan!

Britt Brown

10 years ago

DJ was on time, efficient and did a great job! We trusted what he was telling us. He also gave me an estimate of how long the job would take...and he got the job done well before that time. DJ is also very personable. I felt safe as a mother with a baby in the home! DJ is a great employee!

Oscar Chavez

a year ago

Another great experience with Dr. Fix it's technician, Joseph Romero. This technician continues to demonstrate a high level of professionalism, knowledge, and always takes the time to educate me in the process. Thanks for showing up on time, and taking care of our home's needs.

Danielle Nairns

9 years ago

Doctor Fix-It came out to fix the electrical in my guest room in my basement. Setting up the appointment was super easy. They called to let me know when Justin would be on his way. When Justin arrived he was totally professional and friendly. He was able to fix my problem in no time! On his way out, he asked if I had anything else to fix. I mentioned a light in the kitchen that wasn't working. Fixed that too!Great customer service. Quality work!

Mary Kenney

10 years ago

The sub-zero temps revealed a corroded drain pipe under our kitchen sink. Dr. FIX-IT got me an appointment right away - and it wasn't a 2 or 4-hour window - they gave me an exact time! Love that! Paul G. arrived a few minutes early & took care of the problem quickly. His expertise & diligence prevented this from becoming a much larger repair. He also replaced some other parts that were damaged, & gave me some great advice on our plumbing and heating. I will highly recommend him and this company. Thank you for the prompt, excellent work!

Marshall Boss

6 years ago

I don't often post reviews. However, Doctor Fix-It deserves very high praise! They are an honest, straightforward, and dedicated company willing to go the extra mile for their customers. I have had their help with major electrical work as well as HVAC repair and absolutely recommend them to anyone. They have never tried to 'upsell' me for unnecessary repairs and their quotes are thorough and complete. Even when the job is tough, they're the ones to call.

Evonne Levy

3 years ago

I called them to come out and repair my water heater after a flood in my basement. I have a home warranty and a claim number. I gave the technician the information as I have done in the past with other home issues, he left for a few minutes came back and confidently told us we would be reimbursed by our insurance company, he changed the water heater ignoring my request to move it back 2ft. I paid him $3500.00 which seemed fair and confirmed with him that I would be reimbursed through this claim. I sent my receipt to insurance who informed me he never took the time to get it pre-approved. I have called Dr. Fixit several times requesting assistance and they will not call me back. They refuse to tell me who they spoke to and have ignored my requests for proof that they got it pre-approved.

Chris Strubel

4 years ago

Having a big job done correctly is of utmost importance. Doctor Fix-It did exactly that. From the initial query about replacing an OLD water heater to the final product, they did an incredible job. Customer service was top notch and I was in great hands with Ulises. It's great to see someone take such pride in their work and efforts. Great Job Ulises - you are a craftsman!

Gary Lidholm

a year ago

Good value when you consider they make several trips on the service plan to check AC, Furnace and water heater. We had technician Ralph who patiently answered all my questions and was good about showing me what he was doing.

Burdock Rose

3 years ago

Quoted me $550 for what is a maybe a 30 minute job...Yesterday I replaced a claw foot tub faucet & overflow and couldn’t get the bathcock, which is a 90 degree pipe on the back, to quit leaking. I called yesterday and scheduled them come out this morning expecting to pay $150-$200 just because professional service calls are always costly.Today, the tech arrived on time and was kind and polite but clarified they charge $550 flat, whether it’s a new construction installation in the wall, or an easy install like a claw foot bath tub which is literally connecting a set of 3 pipes because what you’re buying “is the peace of mind”, the warranty that it won’t leak.This is my first time as a customer and they could’ve made money off me in the future as I have upcoming hvac and electrical needs but $550 for this fix is absolutely unacceptable and in my opinion a very bad showcasing of how to do business and how to attract customers.

Dianne Davenport

8 years ago

Shane was excellent. In fact, he was better than excellent, he was superb! He came in and quickly diagnosed not only the initial problem, but another one I had been told couldn't be fixed. He was extremely knowledgeable, friendly, and professional. He fixed all issues in a timely manner, then helped me with the cost by offering me a coupon I didn't have. I will use Shane forever more.

Debbie Vasicek

6 years ago

Eric and Chris came to fix our furnace since the fan wouldn't come on. Due to the age of the furnace, they could not exactly pinpoint what needed replacing: the circuit board, the starter switch, or the fan. Eric told us that he could replace what he thought may be causing the problem, but it may be all three parts. Then we would have three new parts in an old furnace that was already diagnosed as needing replacement in the fall of this year.Eric then carefully went through the options for replacement, including the air conditioner. The air conditioner is a Freon gas model 11 years old, with which we also had problems last summer. We selected a replacement furnace and air conditioner that would meet our needs, after Eric took time to explain the different models and warranties.Eric worked with us to set up a financing plan that would fit our budget.Meantime, he put a transistor? on the furnace so that we would have heat until Monday, when service people would come in to replace the furnace and air conditioner.Eric was thorough in his explanations and spoke in language that two women who don't understand furnace-and-air-conditioner-speak!This is the fourth time we have used the services of Doctor Fix-it, and we highly recommend this company!

J.T. Kammer

6 years ago

Excellent company to work with!! We needed to replace our furnace, air conditioner and water heater. We had already met with three other companies, and Doctor Fix It was the most knowledgeable, organized and reasonable. In addition to installation, Doctor Fix-It registers the units to activate the warranties, files paperwork for the rebate with Xcel Energy, and come back to clean the air ducts!!

Tami Garrett

4 years ago

Dave was professional, friendly and knowledgeable. The scheduling and scheduling reminders were excellent! Highly recommend Doctor Fix-It and David!We called for another service and inspection for our furnace and again the service was exceptional. Highly recommend Doctor Fix-It Heating, Cooling and Electric and Dave!

Jon Askin

5 years ago

I call them on Friday about my air conditioner. They had an appointment that day, but I had to cancel because I had to work that afternoon. I rescheduled for today and they basically are going to have me up and going tonight and will finish up tomorrow. I call at least 6 other companies and they were at least 3 weeks out to even get an initial estimate. Awesome customer service, very polite, and just an overall great feeling. They have their stuff together!!

Stephen Miller

7 years ago

Today I had my hot water tank, pressure tank and shut off valves replaced. The technician's name was Johnny Grosso. When he arrived at the house he was very polite and professional. It was 100% obvious that he loves his job and takes great pride in his work. He took the time to explain the features and warranty. I'm glad I called Doctor Fix-It.

Dustin Bradford

7 years ago

I had a furnace that had a component failure. Justin fixed the problem very quickly for the agreed price. There was no problem with the repair work whatsoever.The scheduling on the other hand was not good. When I called Doctor Fix it, the receptionist first offered me a 4-6 appointment or a 5-7 appointment but could not guarantee when the person would show up. I agreed to the 5-7 appointment. They then called me multiple times in the afternoon (at 1 and at 4) saying that a technician was ready to come over, but since I work a half an hour from my house, this was very annoying and I wasn't able to just leave work to meet them. I told them at 4 that I could be home at 4:30 and the service pro did show up at that time. Justin was very professional and figured out my problem quickly (a seized pump motor in my furnace).Since Justin needed to pick up parts from a supplier, he told me that he would need to come by the next morning and we agreed on 9:30am. I immediately wrote an email to my boss that I would be a little late but should still be in in the morning. 9:30am came and went and at 10:45am I called Justin to see where he was. He had taken another appointment and now I he would get to me within a couple of hours. He never called to tell me that my 9:30 was not going to happen, which completely wasted my morning. At noon he called me to tell me he would be by in an hour, and at 1:00 he finally showed up. The work only took him 10 minutes and seems to have been done just fine.Long story short, no issues with the work done but the scheduling was unnecessarily awful.

David Clark

6 years ago

We had a boiler replaced by Doctor Fix-It technicians Eric, Jerry, and Matt, each one of whom was personable and professional. They got the new Velocity Raptor up and running in 3 days. A couple of weeks later, we reported a minor glitch in how the system worked. Ulises was sent out early the next day to fix the problem, which he did. He too was great to work with, and the boiler has worked great ever since. Then, the inner workings of our Toto toilet died and Chris came out to repair it, which he did effectively the morning after we called in the problem. Like Eric, Matt, Jerry and Ulises, Chris too was clean-cut, personable, professional and effective. So, I highly recommend Doctor Fix-IT.

Dottie Truitt

5 years ago

Julio was very well versed on Air Conditioners. He explain what the problems were (in laymen terms) and gave me an estimate to repair. Then, due to the age of my current system, he suggested I also considering replacing my unit. We discussed the options, decided the best approach and 2-3 hours our unit was up and running. As a side note, during our discussions, we discovered that we both graduated from the same high school in California - albeit years apart...what a coincidence!) Regardless, I have an appointment to get estimates on a new cooling system next week. More to follow...

Jerry Williams

8 months ago

Both Ryan and Rodney very professional and went right to work. They were informative and before they left asked if there was anything else that needed to be done. Very thorough!!!

Scott Lewis

a year ago

Have used Dr. Fixit for a variety of services, and they have always been polite, respectful, and up front about the work that needs to be done. Technicians were always knowledgeable and communicated well. They are my go-to company for my plumbing and electric needs.

Pat Buecker

2 years ago

I have used the services of Dr Fix It for over 8 years and I find them very reliable and professional. They have replace our pluming, electrical, new furnace, new AC, and just recently our sewer lines . I would recommend they to anyone needing their services.

Mike

5 years ago

I contacted them for a new water heater and had Greg Hughes come out to my home. I was just so impressed with Greg's knowledge and desire to help. Not to mention, he seems like a really good guy. I expressed to him early that I'm probably going to do the work myself and that I was shopping for price. Instead of trying to hard sell me on using his company, he instead respected where I was and gave me helpful information to consider in my decision, both promoting the merits of using his company's services but also in giving a number of tips for me to do it, which saved me some grief. Truthfully, his company isn't a low-budget company, but if I wasn't able to do the work myself, I would definitely have considered using them because when you buy cheap, you buy twice and have twice the headaches. This company appears among the highest in integrity and professionalism. With them, I have no doubt they would stand behind their work and take care of anything needed. But again, my main reason for this review is due to their employee - Greg. Even though Greg didn't get the sale on this one, his approach helped build loyalty for the future and I would definitely consider them for any future projects.

Shari Kalkman

4 years ago

I am very unhappy about my experience with Dr. Fix it. I called in the morning to find an electrician for a job we needed help on, that our technicians were working on that day. I explained what I was looking for to Jamie (front desk) and she told me they would be able to do the job. She made an appointment for someone to come out that afternoon and even sent me an email confirmation for a window of 12pm - 2pm. At 12:00 I got a call that they were unable to make it because they do not do that kind of work. Even though she told me they did, they cancelled at the last minute and left us in a lark. I could have called around in the morning and found someone else, but Jamie confirmed someone would be there. I feel this was very bad business practice or Jamie needs to know what they do or don't do before she confirms they can. It didn't make me look good to my boss and it certainly does not make Jamie look good. Very unhappy in Lakewood, would not call them again!!!!

Ranette Davis

3 years ago

Water heater burst. Callled two other companies, one we had a service plan with. The company with the service plan said it would be two weeks to repair the water heater, the other one, said 4 days.With our neighbor's recommendation, call Dr. Fix-It, they were here within an hour, and our water heater was installed the same day!Would highly recommend them. Plus we received a two year membership, for free! Yearly inspections of water heater, A/C and heater, plus electrical.

Geof Mc

7 years ago

It was difficult to call, determine and decide who to call.. I called many companies and scheduled a couple of appointments. I ended up getting a coupon pack and inside was a doctor fix it.. I called, when others charge X amount, these folks charged less and there was a coupon. so I scheduled appointment, cancelled others. I was on a wait list with others, who couldn't help for days or weeks. They booked appointment asap, and ended up showing three days early.!! My tech was Shane, besides being very knowledgeable, punctual, kind and animal friendly, he got straight to the point. He never wasted any time, he did not try and over sell, and he was in and out with problem solved. On this particular Saturday, he got my furnace blowing hot air, for a fraction of pricing of others, he was considerate of me and others in house. He did a great job as one might expect, but for a random call for help he absolutely exceeded all expectations. If and when I need hvac help I will surely be calling and requesting Shane C.!!! He has been in industry for many years, knowledgeable of this particular furnace and knew his way inside and out. needless to say they made my experience very positive and affordable. From scheduling to repairs I found this to be very exceptional!! I would recommend doc fix it to anyone, especially Mr. Shane, I own other homes and I will continue to work with Shane C. at Doc fix it. Thank you for your help, knowledge and prompt action in showing and fixing my furnace. Shane you have made this maintenance appointment enjoyable, it is a pleasure to have companies, and people in this world who know what they are doing and do it well. I will be sure to contact your company and YOU in particular for future hvac issues. Shane you make this company, You and your co-workers make it. You have exceeded any expectations, and completed this call above and beyond what I'd consider the norm. Thank you again for your knowledge, on-time, professional response and action.

Jeffrey Hokanson

2 years ago

Had dr. Fixit out to fix two 3-way switches that were improperly wired. Roman had no idea what he was doing. Never did fix it. Ultimately, he removed one switch, connected the wires, and put a plate over the switch box. He left me with one switch. Cost me $150. While he could not figure out a 3-way switch, Roman did know that I needed a new breaker box and really wanted to talk about doing that. My neighbor came over this afternoon and we got the switches working. Thanks for nothing Dr. Fixit. Will never recommend. Will never use.

Mandy Wodnick

3 years ago

Jacob H. repaired some electrical items in my home and also installed smoke detectors. He was incredibly honest, knowledgeable and friendly. I sincerely enjoyed chatting with him while he worked. This was the best customer service I’ve experienced in quite awhile. Thank you so much for your help!

Jonathan Wong

7 years ago

I needed a new Water Heater installed as well as a bathtub faucet leak fixed. Justin M. was extremely professional and knowledgeable. He answered all of my questions and educated me on general plumbing inquiries I had. I was charged a fair price for top quality work.

Jonathan Coppom

8 years ago

My sewer nightmare began with a sudden sewer failure at approximately 9:00 PM two days before my house was supposed to go on the market. My nightmare was banished by the arrival of Jon Miller of Doctor Fix-It.Jon provided spectacular service, and the entire time it was clear that Jon cared about more than money--he cared about my satisfaction, his company's reputation, and HIS reputation. (Of course, a good reputation brings more money--but that's just good business.) I whole-heartedly recommend Jon Miller, and Doctor Fix-It by its affiliation with him.From the beginning, Jon worked to ensure that I understood my problem. He was the only person of the three companies I contacted that ensured I understood the worst case scenario in advance. As a result, I knew I had three increasingly costly potential outcomes.Incredibly, Jon worked to make sure I only dealt with the least expensive solution. Even when all seemed lost, and when I was only moments from needing to spend $5,000 more on my sewer repair, Jon and his equally dedicated tech, Detlef, continued working. At the last moment, their efforts saved me that $5,000.Their dedication to a great job and customer service more than earned this review. The truth is, I wish there was more I could do to repay the favor. So here's the deal: I would use Jon again in a heartbeat. And, if it's all I can do, I recommend him for any plumbing job at your property.

Paul Gillis

9 years ago

Clare took my call immediately and was most efficient in discussing my needs and getting the appointment set up. Justin, the service tech was right on time. The problem I thought I had with my electrical outage was in fact not even close to the issue (not the breakers). Justin found the real problem very quickly (old outlets with slipped wires) and arranged to replace/upgrade as needed. Entire visit took about an hour and good to go!!! Thank you.

Hannah J

4 years ago

Called Doctor Fix-It because my heat pump was leaking, they were able to get someone out the very next day. Ended up being such a simple fix that I wasn’t even charged anything. The technician, Eric, was very friendly and knowledgeable. I will definitely be calling them for any of my HVAC needs in the future.

Michelle Downs

7 years ago

Amazing service! I called to inquire about an AC service at 2pm on a Friday and they happily scheduled for the next afternoon. Less than an hour later I got a call asking if they could complete the service call the same day. The technician, Shane C, was at the front door promptly even though we didn't have a guaranteed show time. Since we weren't sure what our issue was he took the time to troubleshoot the AC unit, determined what our problem was and promptly fixed it. He was friendly, efficient and made quick work of our problems for a very reasonable price. We will definitely be using Dr. Fixit for all of our HVAC & plumbing needs in the future.

Stacey Rimmer

6 months ago

Our experience was good. We had all our services completed within 3 days.

jennifer selby

a year ago

The entire experience from the first call to the follow-up was beyond our expectations. They were informative and provided educational explanations for what was needed immediately as well as down the road. They never pressured us and even gave us time to get other opinions. The actual final price was less than quoted.

Jim Kelley

11 months ago

We called Dr Fix It to come and service our garbage disposal after the previous owner had put in a new one by Dr. Fix it and after a year the disposal had stop working. They came out and tried to get the jam out but was not able to. So they put a whole new one in at no charge. Since the old one was still under warranty. I am very satisfied with their work!

denvershaolinkungfu

9 years ago

Adam came on time and the company called ahead to confirm his arrival. Adam was very knowledgeable and extremely competent at changing out the old water heater with a new one. The cost was much higher than I was hoping for but had I gone to Home Depot and bought a cheaper version of one and then try to install it....wed be without hot water for months...I speculate. Adam did a very good job.

J K Iske

4 years ago

My furnace quit working. It was 12years old. I had been told last year that I probably would need to replace it soon. Uli told me he could fix the old one but would have to replace 3 parts for approx. 2500.00. But there were other parts that would need to be replaced soon. I decided to get new furnace/AC. He had the installers out in 2 hours and they worked till 8pm and got the whole thing installed. John and Julian were the installers. They knew what they were doing and cleaned up very well when they were done. I will call them again when I need service.

Dante' Wilson

5 years ago

Brian with Doctor fix did an excellent job fixing my plumbing matter. This is the second time I had Doctor fix it fix a repair that needed to be done. The work is professional and prices are fare and the technicians do good work I would recommend this company over any other plumbing, heating and electrical company.

Célia Macedo

5 years ago

José came to our place to do a tune up in our heating system. He's was pleasant, polite, and professional. He was very detailed in explaining me the real status of the system and was very honest to replace a piece that he accidentally broke, for free. I appreciate his assistance and will call him again in the case we decide to repair or replace our system.

Terrill Legueri

5 years ago

I am so grateful to have Dr. Fix-It in Denver. They came out right away when our furnace stopped working, even though it was Friday evening. Dave diagnosed our problem quickly and accurately, but since it was too late to get the needed part from the supply shop, he agreed to come the next day--HIS DAY OFF!!--to install the part. I am overwhelmed that someone would go to such lengths to help us return heating to our home. He easily could have shrugged his shoulders and told us to look elsewhere, but he went the extra mile to get our heat working again. I wish we could do more to thank Dr. Fix-It; at the very least we will ask for Dave every time we call from now on!

Mike McCarthy

9 years ago

We called upon a promotional deal for a Furnace Physical. From the scheduling team to Shane the tech, the entire experience was a positive one.Shane took the time to detail exactly what he was doing so that there were never any discrepancies in what he reported and what he showed me.His level of expertise was proved through an exhaustive Q&A on my part and I feel confident that he represents the best of Dr. Fix-it. I would not hesitate to recommend them for HVAC needs.

Mathew Woodlee

9 years ago

John W. was great. I can't believe the thoroughness of the job he did. After running the scope through the system he saw some troubling dark spots. So to be safe he pulled the heat chamber unit out and did a closer inspection. He was concerned about our safety and wanted to make sure the system was safe. I have a small heater in our sunroom that as far as I knew in 15 years has never worked. John took a look, lit the pilot light and got it running in about 5 minutes. I'm now going to book an inspection and tune up for that unit with Dr. Fix it. What I'm really mad at is I had another major competitor look at it a few years ago and they told me the valve was broken and it would cost me a $1000 to fix it if they could find the part. I've been using a variety of electric heating units all this time and if I had John W. look at it back then I would have been much more comfortable all those years. GREAT JOB!!

David Heater

8 years ago

Stephen was great! So knowledgeable and considerate. We were changing from an electric stove to a gas stove and he took the time to explain the work he was going to be doing and why it had to be done. He gave us ideas for future projects as well, that we are taking under strong consideration. He will definitely be the one we call if we need anything else! We highly recommend him!

Hilla Clark

7 years ago

I am glad I called Dr. fix it. they took care of the issue and actually gave me a great price. My furnace is working great, it is new, and it stays nice and warm all the time.everyone was so nice and friendly, I would highly recommend them to anyone. They are a one stop shop, which is nice when life takes over.

Bernie Doser

10 years ago

Dr. Fix it Is a group of true professionals. I called them for two separate jobs plumbing and electrical. First Steve the Plumber was outstanding, easy to talk to and professional. Best of all he didn't fill me with a bunch of stuff that NEEDED to be done. He gave me options and solutions as well as taught me a few things to look for. Which I found helpful. Steve you are awesome and keep up the good work. Next was the electrical. Due to the extensiveness of the work their were 3 wonderful electricians that came to my house, Trevor, Judd, and Tim. All three were fantastic at listening to what I wanted and explaining to me the process. I will never use another company again, you guys at Dr. Fix it set the bar for the rest of the service industry.

Kristen Cardillo

8 years ago

I had a great experience with Michael Lia from Doctor Fix It. Michael was nice, polite and professional. He completed the job quickly and efficiently. He was very knowledgeable and communicated well. I highly recommend him to help assist with any plumbing issue you may have.

Scott Wylie

5 years ago

Justin was very thorough and did a great job installing a tankless water heater when our old tank water heater died of old age. He did a great job of explaining his proposal and was very courteous during the install. I would definitely recommend him to family and friends.

Gwen Mertz

9 years ago

They helped with my main sewer line. It backup on a weekend and they came out with no extra-charge. I would definitely recommend them.Jeremi and Adam who came out to our house were well equipped to handle whatever situation they encounter; both with knowledge and equipment. They were very thorough and explained the process in what they were going to do; and offered a solution. I found them efficient and professional in the quality of their work. I would not hesitate to recommend both to anyone looking for a professional in this line of work.Will call again next time a problem arises.

Pete Lungo

9 years ago

I am 110% pleased with the service and the customer service! Russ our technician was great. He assessed the situation and then discussed with me his diagnose at which point we discussed what was nice to do versus what needed to be done and he proceeded to write up the work order. He was neat and clean and kept all his materials (tools and supplies) near him at all times and I was grateful for that as having children and dogs I did not want things just laying around. After he finished we both looked at his work and tested it several times to make sure the problem was solved. He then cleaned up all his gear and left my bathroom in perfect condition!Thanks, Russ.Pete.

Jessie Richardson

5 years ago

Jose came by exactly at the scheduled appointment time and wore footsies to protect my floors. He was very thorough during the evaluation of my furnace. He almost was all the way up the ducks looking for anything abnormal. Jose took his time explaining any issues he encountered and gave possible resolutions for fixing or replacing parts for my furnace.

Christopher Valderrama

2 years ago

My furnace went out in the middle of winter. Doctor Fix It came out and looked at it that day and told me that the motor was dead and that it was leaking carbon monoxide. By the next day a crew was out installing a new furnace. They were professional, efficient, and left no mess. Good work.

haniel olivera

a year ago

This was a great company to work with especially during the hot weather! There techs Randy, Brent and manager Luke was great to work with. Highly recommend

Gary Gray

5 years ago

Great, quick service. Our furnace suddenly quit on us and with sub-freezing temperatures forecast, I was quite concerned. Called Dr Fix-It and within two hours their technition, Dave, arrived and solved the problem. Dave was friendly, professional and thoroughly explained the problem and what he did to fix it. Quality service and I highly recommend The Doctor Fix-It team.

D

3 years ago

I called on 9/3/19 to schedule an appointment to have some work done. Appointment was scheduled for 9/5/19. I received a call late in the day on 9/4/19 saying that my appointment would have to be rescheduled to another day, because the company had too many emergency calls scheduled for 9/5/19/ . I work two jobs and my only day off to have work done is on Thursdays. I explained this to the lady on the phone, and she said the best they could do is reschedule my appointment. I asked if I rescheduled, how could I be sure that appointment would be kept? She assured me it would not be cancelled. I declined. Thankfully I was able to schedule an appointment with another company for the same time slot on 9/5/19. When I was scheduling my appointment, I was never told that my appointment might be cancelled due to emergencies. Beware if you schedule an appointment with this company. It might be cancelled at the last minute.

Karen Solodare

6 years ago

Too bad I have to put even one star to post this review.Beware of Doctor Fix-it!I called them for maintenance on my furnace. Anthony G. pulled out the blower wheel to show me it was dirty and it would be $200 to clean it plus $200 to replace the capacitor that was registering at 8.9 instead of 9.4. He also said the evaporative coil was very dirty, but could only be seen if I crawled inside to look at it, which I did not do. That would be $900 to clean.I asked why it cost $200 to replace a $6 capacitor and he said that is the minimum repair charge.I didn’t have him do anything beyond the maintenance work.I ordered the capacitor on line with 2 day shipping for $15 and replaced it myself in less than 10 minutes.After he left I could hear a squeal when the furnace came on, but not loud from upstairs. Quite a different story when I was in the basement a few weeks later when the furnace came on with a loud squeal, so I called them back out.Kevin said the noise could not have been there when Anthony G. left or he would have heard it then. He said the blower motor and the blower wheel were creating the noise; the system is in poor condition and recommended system replacement with furnace and AC running as high as $12,000. He also said he would be surprised if the system lasted two weeks.Of course I warned that I would be getting a second opinion.The second HVAC company that came out voiced a much different opinion. They said they don’t pull the blower wheel out to service it because it has weights on it, much like a car wheel, and they can fall off or be moved a bit if the wheel is pulled out, causing the wheel to wobble and eventually could lose the blades. This also has an impact on the blower motor potentially causing it to have play in it and replacement necessary. They could not say for sure that this problem was caused by Doctor Fix-it, but “oddly coincidental”. They replaced the blower wheel for $200 and the blower motor does now have some play it, but hopefully will last for a couple years.Doctor Fix-it are crooks and tried to take advantage of a senior citizen. Shame on them.

Barry Hansen

a year ago

The crew both williams and Ryan pretty much revamped our electrical system including replacing overhead lighting. they performed in a professional manner and provided us with a satisfactory result. We would use them again.

Lady Shay

7 years ago

David Garcia from Doctor fix it was honest, up-front, and extremely personable. 5 star service across the board. He immediately identified my plumbing issues and was up front about the cost. You should feel lucky to have him service your home because it doesn't get better than this. Highly recommended :)

Cathy Casey

5 years ago

I've used Doctor Fix-It for a number of things and I always feel that I'm getting honest pricing from them and exceptional work. Unfortunately we had to replace the A/C and Furnace unit. The workers arrived on time and worked diligently to get the unit up and running as we were having a party on Sat afternoon and didn't want to be without A/C for too long. Thanks for another job well-done!

Justin Roeglin

2 years ago

Did a great job replacing my Water Heater and getting the tie-in's up to code. Added benefit is the extra work Doctor Fix It goes through to get the project permitted, inspected and signed-off with the Local Jurisdiction. Doctor Fix It also warranties their products.

Connie Buresh

5 years ago

Noah and his team did a great job for us even though his help did not show the first day he worked all day, his crew showed up the nest day and work was done 3 days later as agreed. he did a great job and repairs to our sewer lines were more extensive than other companies his price was substantially lower D( 3500.00). I would highly recommend Noah and dr. fix it to anyone.

Donna Keller

4 years ago

The two Michales are so nice and helpful. Reset the thermostat the way I wanted it to be. Have been doing business with Doctor Fix-it for years. David and Matt were here last. David was very nice and seemed to do his business well. Matt has been here several times and has always been so nice and has managed to fix anything that was wrong.

Sally Redig

2 years ago

They have replaced my furnace, water tank and installed A/C. They have done drain and sewer repair work and done updates on outlets and fuse boxes. They have also repaired and cleaned my dryer vent as well as repair a leaking shower fixture without damaging anything.

Thomas Gonsoulin

9 years ago

Excellent installation of our heating/air conditioning system. Thoughtful. considerate,clean, thorough.Recent recheck of thermostat done well by Shane M. Did not try to sell meextra service like usual Doctor Fix it techs. Very happy with tech.

Carol Meier

5 years ago

Very satisfied with Eric's knowledge and patience and ability to explain every detail of my furnace repair, options, and transactions.Technicians Ken and Julian were both very thorough in getting job done accurately, and within time stated up front. I appreciated Ken's detailed instruction on how to operate the system.

Christopher Clark

5 years ago

I called to do a service on our HVAC system, because we hadn't done it yet since buying our house. Their scheduling always seems to be quite fast, as each service call we had occurred within a day or two of the initial call. After assessing our equipment, it was determined to be incredibly old, way past the normal life span, barely functional, and we ended up needing a full furnace, AC, and water heater replacement. Nasty shock, but with winter about to hit, it seemed like a smart thing to do.The full system replacement didn't seem like an upsell, because two of their technicians, Julio and Eric, each out on different days, showed me in detail the insides of all the equipment and explained the difficulty in servicing such old equipment. It was also explained how much more energy efficient the new equipment would be (4x more efficient, or more), so that was a plus as well.They scheduled the service the very next day. The techs Matt, Austin, and Robert arrived at 9:30am the next morning, and they were finished with the entire system by about 4:00 I think. The new equipment almost looked space aged compared to the old clunkers we had before. There was a lot of custom work that was done: new exhaust, wiring, duct work, etc, so it wasn't just a plug-and-play setup. There were no additional charges for anything, as they had promised during the initial quote. The techs were very professional and friendly, and explained the whole system in detail when they were done. They are also coming back to clean my entire duct system at no charge, since that was included in the whole install.I was also pleased to learn from their tech Eric that this is a local Denver-metro area based company. It seemed like a much larger company, but in a good way, in that they have a great office staff and they seem to have a whole slew of field guys doing service. Which is cool because it seems to have started with three guys in a pickup truck 30 years ago. Their services now probably cost a bit more than having one independent guy, but the service seems to be supported by a whole team of people, which I would prefer. They're even helping me figure out the Xcel energy efficiency rebates, which is great.I did end up buying their yearly maintenance plan for like $200. I just spent a huge chunk of change on my new HVAC and water heater, so I like knowing that it will be maintained properly and last as long as possible.

Daniel Brown

3 years ago

I had them come out to look at my sump pump, $49 dollars. The assured me it was shot and needed to be replaced along with the pressure regulator. Turns out they never pulled the pump to make sure, so what did I pay them for? The float device that triggers the pump to kick on was just hung. They were also going to charge me $1200 to replace it and the pressure regulator. The exact replacements on amazon retail for less than $200 dollars. Secondly the replacing of the pump, takes less than an hour and is very easy. So they are charging about $1000 for labor, come on. There work is normally good but they are way over priced.

Angela Chambers

2 years ago

I first like that Dr Fix it sends a picture of their technician to the customer before they come. The technician, Ben, was on time and polite. He wore shoe coverings anytime he stepped foot in the house and removed then at every exit. He explained what he was doing. He didn’t appear in a hurry and it was clear that he aimed for a happy customer, which we achieved.

Megan Kram

7 years ago

Doctor Fix-It and Jamie K. were fantastic! The woman who helped schedule my appointment was on-the-ball, prompt, and knowledgeable. Jamie K. did the work itself - he snaked my sewer line. It was clear he took pride in his work and wanted to ensure he did it thoroughly. He showed me all the roots he found to prove it. He was friendly and knew his stuff - plumbing in general not just cleaning the sewer line. Highly recommended!

Steve Sanders

a year ago

Had great experience with Dr. FIX-It. From Shane, Jose (project manager to installation technicians Julian and Elijah. Very professional and excellent work. Would recommend highly.

Jason Holmes

a year ago

Jay Parker was excellent. He walked me through each of the challenges he encountered since this wasn’t a straight forward issue. I’m the end, the result of everything working matters. Absolutely will keep them on hand for any plumping issues that’s come up!

Linda Weinmaster

8 years ago

Same day service, Justin arrived 10 minutes before he said he would be here. He promptly determined what needed to be done and installed 3 ceiling fans. He was very nice, courteous, wore protective shoe covers and cleaned up after the installation. I highly recommend Doctor Fix-it.

Carolyn Morse

a year ago

David, the warranty service provide came out today and saw what the problem was immediately. He explained the problem to me, advised how it needed to be corrected and spoke with the service people to tell them what and how the issue needed to be resolved.

Sharry Ferguson

9 years ago

As a new homeowner I knew a little leak in a shower could be more serious but had no idea how many problems I had with the plumbing. Thank God that Drilon, Steve and Zane were there to help me! These plumbing technicians are experts, could explain in detail what needed to be done and why they were doing it. They didn't rush through the jobs, and were completely up front with the costs of each repair. They had everything with them so no waiting for a handyman to run to the hardware store and back. I even had to call them back because a leak was overlooked...Zane attacked the problem, no charges, timely and well done! I'm very pleased with Doctor Fix It and these technicians in particular...I will be contacting them this summer to service my a/c and possibly install overhead lighting. Thanks for being a company that believes in quality service and customer satisfaction!

Chris Gleissner

7 years ago

David was out to our home before his scheduled time which was perfect! He quickly took a look at our floor drain and was able to clear a clog quickly that I had already worked at for over an hour the day before. David was very friendly and professional and went to extra lengths to make sure that our problem was fixed. Thanks David!

Jill Beacom

5 months ago

So responsive and willing to help in a time of an emergency. The lovely lady who answers the phone is always friendly.

B sewell

8 years ago

When I made the appointment, they said they could not provide a quote or even an hourly rate but would provide an estimate before they did any work. Waited all day and called twice before they admitted that they would have to reschedule. But, the only time they had available the following day, I was busy. Since I needed to get the work done, I had my son explain the situation while I finished up my meeting. The next thing I know, the technician gives me a bill for $633 (discounted $59 for the reschedule). I asked him how long he was at my home and he replied 45 minutes. Technician said they don't do hourly pricing but price per the job. So, why couldn't they quote a price beforehand?? The part was about $130. My neighbor had the same part replaced for $150. Way overpriced and very shady.

Rory Korpela

10 years ago

Dr. Fix-it was a life saver this last week. I was out of town and my family arrived to our house to find that the temperature inside was 38 degrees. Andy, the sales technician, came out by 2:00 and had the old (20 years old) furnace ripped out by 5:00. He was very candid and professional. Ryan and Scotty had the new furnace installed by 7:00 pm and heat on by 8:00. They came back the next day and finished the job. They were friendly, professional, and did a great job. We are very satisfied with the work they did and would recommend anyone to the company.

Joe Cruz

7 years ago

Chris was a pro; gave me all the details and walked me through his process for investigating what I thought were possible leaks in 3 of our toilets.He also examined the sprinkler system and water meter to ensure that there were no consistent leaks. After a thorough check, he did repairs on 2 of our toilets and we shut one off (it had a wax seal leak that cannot be repaired without replacing the toilet).Great work! I'd call Chris and Dr Fix It again in a heartbeat!

Angel Duran

3 years ago

They are open and knowledgeable. If the prices were any better they would get 6 stars. These guys treat you like family. Professional and clean. Go out of the way to make you happy with the service provided. Thank you William and Rodney for your friendly service. Dr. Fix It has a GREAT Electrical Team!

Mathias Connally

7 years ago

Doctor Fix It was wonderful! Came home from vacation to a hot house and an A/C unit making a strange sound. It was in June so I needed it fixed as soon as possible. I called 5 other places and the soonest they could get me in was 8 days. I called Doctor Fix It and had an appointment the next day. Uli was my tech. He came out, was super friendly and courteous. He said he would start with the smallest thing first and see if that fixed the problem. If not we would go from there. He explained everything very clearly and also asked if we had any coupons. While he was here he also gave us a quick once over on our furnace filter. His customer service was amazing and I will only be using Uli and Doctor Fix It from here on out.

Patrick S.

6 years ago

Justin arrived on time, was courteous and did an excellent job with our garbage disposal. I wish all repair people would take a queue from him. His good manners, cleanliness, and helpfulness in explaining things was so appreciated. Made the experience an excellent one...will ask for him specifically for further work

John O'Dell

a year ago

Brent C was scheduled on 4/15 to look at my furnace. He completed a tune up and looked in to the issue I reported which he made a few adjustments and followed up with me on the work he preformed and pictures. Brent C went above an beyond.

Christie Wright

9 years ago

I was so glad to get an appointment first thing this morning when I called to say my pipes were frozen. I have used this company several times and have always been very happy with their services. The serviceman Drilon was able to thaw the frozen pipes before they burst.Drilon installed an entire home water filtration system a few years ago for me and I'm very happy with it. All the mineral deposits are gone now from the faucets and my water tastes much better. He is always polite and professional and very competent.

Rosie Quebral Harris

7 years ago

We had procrastinated for a long time to get our furnace and AC to work properly. No fault but our own, OF COURSE! Working with Shane M. from Doctor Fix-It was awesome, and couldn't have been easier. Shane was extremely knowledgeable, professional, friendly and overall a great person to help us get the job done... and done right! Thank you, Shane!!! We hope you can help us with all our HVAC needs in the future. Thank you, Doctor Fix-It for having Shane on your team... and for providing A+ service!!!

Irwin Suson

5 years ago

Rocky was very professional and thoroughly explained exactly what repairs were needed. He completed the work to my total satisfaction. He is very personable and reflects well on his employer. Brenda was very friendly and helpful in making the appointment.

David Waas

9 years ago

Doctor Fix-it is great! They were able to come out quickly both times we called them. We have very old pipes which have caused a lot of issues since buying the house, and doctor fix-it stands by their 2yr guarantee, which has already saved us money. Detlef has come out to our house both times, and is very knowledgeable and got the job done fast!

Josh Gundy

7 years ago

Tony S did great electrical work for us! We are remodeling our kitchen in an older home and ran into some complications. Tony was extremely knowledgeable and got the job done right away. He also was willing to share a few tips for some of our wiring upstairs that wasn't related to the current job. I will be requesting Tony again for any electrical needs and I would recommend him to everyone.

Victoria Garcia

9 months ago

Will was great in listening to our needs and was able to complete work super fast and in a professional manner. All the folks at Drfixit are great!!!

Ken Evans

6 years ago

Extremely satisfied with our entire experience with Dr. Fix It. Chris G. is a top-notch professional. He was courteous, knowledgeable, and efficient with the installation of our new HVAC system. I would highly recommend this company and Chris G. if you need any heating, AC or plumbing work done in your home.

Mike Webb

9 years ago

Had a furnace check-up and had a great first impression. The tech arrived on time and was efficient, personable and walked me through everything he did. He answered any questions I had, was confident and knowledgeable in what he did, and I myself learned a lot about my furnace. I would recommend these guys and I will be using them again.

Colleen Frank

5 years ago

The office staff and the initial technician that was dispatched to our house were WONDERFUL. However, the individual who was sent out to do our repair work was rude, impatient, and genuinely seemed like he didn't want to be at our house. After attempting to up-sell us on an easy repair, he then proceeded to tell my fiance and I how to run our finances in regards to budgeting and came across as extremely rude. Needless to say, next time we need any work done around the house, we will be shopping around and seeing who else is out there.

Belinda Gardner

4 years ago

We experienced a failure of our spigot on the front of our home and were unable to turn the water off without shutting down water to the entire home. I called Doctor Fix-it and they had a plumber at our door in under an hour. Deepak arrived and was able to quickly locate the failed fitting within a bedroom wall. He was able to remove a very small section of dry wall directly covering the area he needed to reach, remove the old plumbing from within the wall, and solder in new fittings for us from that point to the exterior. Deepak was extremely courteous, he addressed our concerns very clearly, and had our broken fitting repaired very quickly. We will certainly use Doctor Fix-it in the future!

Don Cordova

4 years ago

Technicians, Jose and assistant did an excellent job of installation to remove the old air conditioner and replace with the new one. The work was neat and efficient. Jose explained the system and control module, cleaned up and left, all within 7 hours. It works great!

Jon Kitner

5 years ago

My wife and I had just moved from Fort Lauderdale to Lakewood. We faced many issues upon our arrival. Some needed urgent attention. Our furnace turned out to be dead as a doornail. The AC was outdated using R22. And there was a sump pit, with three feet of water in it but no sump pump! Eric calmly went through the bad news. He quoted me two prices to replace it all the very next day. I took the lower price. Eric made a crisis into a manageable fix. He is the best.

Lupe Martinez

a year ago

Rodney an electrician for Doctor Fix It was friendly and professional. He explained our electrical problem to me and my wife. We are discussing when we will have our fuse box replaced. Lupe Martinez

Rupert Picante

7 years ago

Good work, good price good warranty.I had my entire sewer line replaced. The HOA was completely incompetent but Jon dealt with them. Jon seemed very concerned with my project and kept in constant contact.Mistakes were made by the HOA that were not Doctor Fix Its fault, but Jon took responsibility and made it right.Excellent service by Jon.

William Slater

9 years ago

Steve P from Doctor Fix-It repaired our toilet today. He was very professional and courteous. He also checked our other toilet, water heater, pressure, and garbage disposal. He came out to our house on the same day we called to have the repair. I highly recommend Steve and Doctor Fix-It for your repairs. I could not have been happier with the work he did.

Rachel Woodburn

4 years ago

DO NOT CALL THESE PEOPLE. Not only are their costs higher than compeitors in the area, they use high-pressure sales tactics and provide false information to sell more to their clients. They are not trust worthy and do not do their due diligence before telling you what you need to do/spend with them to get it up and running.We had someone come out 1 day and service our AC since it seemed to not be working. The guy who came wasn't EPA certified so he couldn't even complete the work he was claiming was needed. We also overheard him on the phone telling someone he sold another fan. Definitely don't appreciate the language he decided to use.The next day when he returns with another coworker, they decide to tell me that I now need a TXV valve replaced and doing so would increase my estimate to $2,800 (from ~$1,500), and at that point I should consider replacing my unit. I told them to please stop the work they were planning on doing so we can decide what to do next. They then stayed in my house for 5-10 minutes longer trying to call a supervisor over to my house ASAP so they could sell me the new unit. They were trying to pressure me into staying home so they could come over, and then requested that my husband and I both be present for the conversation. They eventually did leave....Then I had a more reputable company come by and low and behold, OUR UNIT DOESNT EVEN HAVE A TXV valve! Unbelievable. Glad we didn't give this company any more of our business and have now found someone we can actually trust.

Clair Schermann

9 years ago

John and Detlef were amazing. We will be using Dr. Fix-It for all our plumbing, heating and cooling needs from now on. Our sewer line had been backing up for a little over a month. We had a low quality company (Jimmy Rooter) come out and try to clear the line for us, TWICE to no avail. We had two other companies come out and try to do the same thing as well as look at the sewer line with a camera. One said it would be $700 for just running the snake through the line and the other said we'd need to replace part of the line by digging up my driveway and quoted me $4900.I'm so glad I called Dr. Fix-It. John really knows his stuff, explained it to me so that I understood it, was honest and fair. His company doesn't try to cheat you out of your money and they do quality work. Detlef is one of the hardest working young men I've ever met. He was down there in our crawl space trying to clear the line for about 45 minutes (in comparison the other guys spent 10, maybe 15 minutes) and succeeded. We now have water, no backups and have found a wonderful company we can trust. Thank you so much!

Katie D.

9 years ago

I really can't say enough about Justin Martinez!!! He is extremely professional, very friendly and overall just a really cool guy! We just moved into our house and called Dr. FIX-IT to repair all of the plumbing problems. Justin meticulously went through the entire house to find all of the issues and has been repairing them one by one. His co-worker, Trevor, was in the area and stopped by to help out. Both Justin and Trevor did an amazing job and I will definitely be calling again next time I need some repairs. These guys are so awesome! Thank you SO much!!!

Meredith Campbell

3 years ago

DO NOT TRUST WHAT THEY TELL YOU ON THE PHONE!! I called this company at 10:15 AM and told them I needed somebody to come before 2PM. We are starting asbestos abatement in the basement and it will be sealed for the next three days while the guys do the work. Our furnace started making a horrible noise last night and we desperately need it to get checked out before the abatement begins. This company assured me they would be to the house within 45 minutes so I stopped calling other companies to find somebody who could help. After an hour and a half, I called and they said they would be here between 12 PM and 2 PM. At 1 PM, they called and said that the window was now moved to between 4 PM and 6 PM. I told them this was unacceptable and they had now prevented me from calling companies that could actually have come in the time that I needed. I placed my trust in this company and now we may be without a furnace for the next several days with below freezing temperatures. Go to another service provider!UPDATE: Dear owner, you ask me to call with more details. Please see above for all the details. I don’t plan to waste more time talking to you when there’s nothing you can do for me at this point. For possible future customers, don’t give a time window and change it 3 different times. It becomes impossible to trust you.

Judie Keane

6 years ago

Called for a clogged shower drain and toilet. They were here within 1-1/2 hours and both he and the office called to confirm that help was on the way. He put booties on and also made sure there was no water in the basement before starting the job. Both clogs cleared in 25 min. Very nice job and plumber that seemed to really care about doing a good work. Highly recommend....fairly priced.

Kristen S

10 years ago

Jon Miller is my hero! Seriously. This was my first major house issue and started out as an extremely stressful situation. Almost instantly, Jon put me at ease, was patient, and sympathetic. He answered all of my questions, explained my options and helped me make a big decision. I feel he went above and beyond to help me feel comfortable. Out of due diligence, I got a bid from another company, but am so glad I went with Jon and Dr. Fix-It. The price was comparable and the service was outstanding. They are who I will recommend to anyone looking for help with their plumbing needs. Thank you, Jon!Detlef, also was awesome. He was friendly, professional, courteous, and polite. He took care in my home and made the extra effort to make this stressful situation manageable. I greatly appreciate the job you did, Detlef! The price was comparable and the service was outstanding. Doctor Fix-It is the company I will recommend to anyone looking for help with their plumbing needs. Thank you!Final post - Both Jon and Detlef have been great with follow-up. Both have taken time to ensure I am more than happy with the work provided. Thanks again guys!

Zarina Magdessian

9 years ago

Your technician, Russ, came out an hour after I called your dispatcher which was great! He knew exactly what he was doing and he was super quick. He gave me some great advise for the future, fixed my leak and gave me a warranty! His 22 years of experience shows very well. Thank you so much!

Jennis Rhoades

a year ago

Eli Easter was here today, VERY professional, prompt, pleasant, checked all our plumbing (toiets, sinks, garbage disposal, etc. and drained the water heater). He explained everyhing as we went through the house and gave helpful tips along the way. I would recommend him to anyone and will ask for him specifically on any future jobs.

Chad Pelander

9 years ago

Found these guys on Team Dave Logan and had them come out for a bid on a sewer line repair. Our line was broke right at the end of our yard and we had experienced some semi-regular backups (1 a year, becoming more frequent). We wanted to have it fixed before it became a very big problem and needed to tear up the street.Jon M. came out and explained everything to us. They scoped the line and went over the problems (which we already knew we had). They weren't trying to push or upsell anything to us.Their quote was significantly less than other places we had contacted. They pointed out other items that would need to happen (trim back a tree, remove a bush) that other places we got quotes from had missed. They were able to put a new line configuration in that didn't make my yard look terrible, and ended up not having to trim my tree. My sidewalk path to the house was tunneled under and doesn't need replaced like other places explicitly stated would need to happen. They repaired sprinkler lines when they were done which other places would not do.They were very professional and the work performed was great.Better prices, better quality, and more knowledgeable staff from the other places we got quotes from. Highly recommended.

Tim Papich

4 years ago

The plumber that came out did the work in a professional manner and everything works fine.Buyer beware with this company, first thing in the door he asked to see the water, hinted around it was worn out and should be replaced, originally came for the kitchen sink. Then checked the water pressure to see if a pressure reducing valve should be installed in the street, again never reported any pressure problems, just looking for an upsell like I was buying appetizers at BennigansThen said the garbage disposal was shot, which I agreed with, since it was 25 years old. Said he had some on his truck wanted to charge me $800 for a disposal, I looked at Home Depot $135, told him I would go pick it up and save $700, don't mind a reasonable markup but 600% is excessive.I would never use them again for this reasonFollowup, the work they charged excessive rates for is now leaking, so my positive comments on the workmanship I will take back.

Ron Graham

5 years ago

They were quick, efficient and professional. The Service Pro (Zack L) was very courteous, taking the time to explain, in detail, exactly what he did to fix our plumbing problem. I will definitely rely upon this company for plumbing repairs in the future. Thank you!

Naomi Lisby

2 months ago

Keith was so professional and answered all of my questions in regards to electrical issues.

Elisa Combs

9 years ago

Our technician, Shane was very knowledgable and friendly and respectful. Upon inspecting the furnace, he provide detailed explanations as to the limitations of each individual part and the condition mine was in. He did a thorough job cleaning the furnace and provided a detailed breakdown of multiple options that would sustain the life of the furnace. He was very professional, communicated the actual needs of the furnace but was not high pressure sales.

Kay Thomas

10 years ago

After reading the reviews of most drain cleaning companies, Doctor Fix-it keptpopping up and when I read their reviews, I was very impressed with the ravereviews posted about experience with Doctor Fix-it. Reviews are very importantto me and I became convinced that Doctor Fix-it stood out as my best choice.I certainly know now why so many clients liked this business. We were scheduledto have our sewer drain cleared out as a maintainance proceedure today. Trentwas our technition. He arrived on time and was very professional in his pleasantpersonality and knowledge of his product. He got right to the job and finished ingood time. We both were so impressed that we will not hesitate to use DoctorFix-it in the future. A great company with professional people. Kay Thomas

Tammy Smith

5 years ago

They came out for a swamp cooler electrical repair on Monday. When booking we told them the issue. Was rescheduled to come out the next day to complete the fix, and they were a no-show. When we called back they said the booking wasn't on record and that they don't do swamp cooler repairs. Absolutely unacceptable, as the day before they most certainly did swamp cooler repairs. Unorganized, inconsiderate of customer's time and disrespectful. Had them install a furnace a couple years ago, and the unit completely broke down this winter (only 2 yrs old) the tech that came out said they put in a very low grade unit that he would never feel right selling to a customer. We were told we were buying a mid-grade unit. AVOID using these guys. We definitely will never call again.

Donald JOHNSON

5 years ago

Water heater went out in the evening and thanks to Tro Lynn the repairs took place the following morning. Ulises did the replacement and repairs.He first checked out the old water heater and confirmed that it wasn't worth repairing and gave us as fair quote for a new replacement. Uli was polite, very knowledgeable and worked fast while giving me a tutorial on what he was doing. He replaced the old worn pipes that would connect to the new heater. His workmanship was excellent. Thank you Dr. Fix It.

Gary Uhland

7 years ago

We had been members of Dr. Fix-It's loyalty plan for many years. We have had a number of services performed by them and were generally very happy with the results. The technicians were always very professional and pleasant to work with. So, when we needed to mount two chandeliers, one in our dining room and one in the two-story entry way, we called them for a quote. We were stunned when they came up with an estimate of $2055!!! Our loyalty plan discount brought the price down to $1819. Even though we knew that the installation of the chandelier in our two-story entry way would be challenging, we never dreamed the work would cost this much. We called three other providers. Their quotes ranged from $305-$1096 for the entire job. We went with the provider offering the lowest price, $305. This provider has been doing business in the Denver metro area for over 25 years, has a sterling reputation, is bonded and insured, and was highly recommended by the premium lighting store where we bought the chandeliers. It took this provider under 3 hours to do the work, is of excellent quality and included a warranty. We were so surprised by the exorbitant estimate offered by Dr. Fix-it that we called afterwards - twice - to talk to their General Manager and VP of Sales in order to try to understand why their price was so outrageously high. In both instances we were rebuffed with the same basic lame excuse - Well, that price was derived from our standard pricing list. This response in no way addressed our concern that Dr. Fix-it was way overpriced and led us to second-guess whether we had been price-gouged on the $13K HVAC system they had installed previously. Since they showed no real interest in addressing our concerns regarding their pricing, we dropped our membership in their loyalty club and have not done business with them since. Our advice is Buyer Beware! Be sure to obtain several other quotes before you simply accept Dr. Fix-It's price estimates.

Allison Phipps

9 years ago

Eric came and inspected a hot water pressure issue we were having with the shower. He was courteous and professional. He diagnosed our problem and it was fix that my husband and I could do ourselves, so he just charged us for his diagnostic fee. We could have gotten him to install the new shower head for us as well if we wanted him too.All in all this company was easy to work with and more cost friendly then AAA which I have used in the past. If I have trouble again (water heater is probably next) I will be sure to give Eric a call first.

Linda Worrell

6 years ago

I called to have Doctor Fixit to do a follow-up on the leak that we had in our basement. Paul Gallegos was sent to help us, and he was great! He was very knowledgeable and an experienced plumber. He figured out the problem, presented it to us, we agreed. He provided the estimate, did the job and was done in a short period of time. He explained everything and confirmed what we thought, so we highly recommend Paul and Doctor Fix-it! You can't go wrong!

Kathryn Lee

7 years ago

Used their services earlier this year. Felt the pricing structure was rigid and ended up costing me nearly $200 over what the job should have been. Two outlets updated to connect grounding wire. They said they have fixed pricing, and while I agreed...since I had already taken the day off to be available for the appointment...and needed to get the work done. Only took the guy 20 minutes. Bill was over $300. When I called to asked the manager afterwards, was told he would call me back within 24 hours. Twice. Never got a call back. There are lots of other choices for electrical services...I recommend not using Dr. Fit-it...a place that takes advantage of customer's lack of electrical knowledge to make a buck. Very disappointed with Dr. Fix-it.

David Cummings

7 years ago

My air conditioner went out on a Sunday. I called Mr.Fix-it that morning. They called back very promptly and said they could be out between 2:00 and 4:00 the next day. Ulises Alfaro, the service tech, arrived at 2:00 and within 30 minutes had my air conditioner repaired. I can't tell you how much I appreciate the service I received from both Dr. Fix-it and Ulises. I will most definitely use them again and will recommend them to our friends. Thank you.

The Jesus Freak

8 years ago

Drilon of Doctor Fix-It Plumbing Heating and Electric is a great technician. He has come out a couple of times to work on various plumbing needs within our home. He is always very professional, explaining exactly what needs to be done and in his professional opinion just what he would do if it was his own home.He is kind and courteous, always well dressed and wears shoe covers even on hardwoods.-Oh, and today when he replaced our kitchen faucet he cleaned the base after removing the old worn one before placing a new cover on -not all plumbers would do that :)

Joyce Greenhouse

2 years ago

Dr Fixit is great. I use them for plumbing, furnace and more. Recently it was a thermostat issue. They responded immediately, were out the next day and took care of everything! I know I can always rely on them.

Ron Sauer

6 years ago

Eric diagnosed my A/C problem and gave me several options and fully explained each one.He is very professional, knowledgeable, and personable.His follow up visit included evaluating my home and providing several options for HVAC systems as well as full cost estimates.I highly recommend Eric and Dr. Fix-It

Kim Lothringer

10 years ago

Great service!We came home from a trip on a Sunday afternoon to find a puddle under our hot water heater. We called Dr Fix-it or Ben Franklin and was treated to quality customer service by everyone from the person who answered the phone to Steve P who came to fix our water heater. I was emailed a picture of Steve before he arrived so I knew who to expect. Steve explained everything and showed me the offending parts. He went over everything he fixed and how to prevent problems in the future. The price seemed a bit high but some of that was because I had to bring my w/h up to code since my house is 25 years old. I am very pleased with the service Steve and Dr, Fix-it provided.

Andrew Rymer

3 years ago

I took them up on their solicitation for a “Furnace Tune Up” valued at $189.00 for just $39.00. It turned out to be nothing more than an opportunity for Doctor Fix It to send out a tech to tell me why he thought I needed a new furnace. He didn’t tune up or clean anything in my furnace.

Jonathan Wheeler

9 years ago

Justin Brown with Dr. Fix it was outstanding. He was able to come at the last minute, was punctual and provided outstanding service. He was knowledgeable, courteous, clean, and had great communication skills. He provided the required services in a very time-efficient manner. We are very impressed and plan to use this company again!

Vicki Iseminger

10 years ago

We've used Dr. Fit-It numerous times in the last few weeks to fix our furnace, a couple of water line leaks, sump pump and, today, our air conditioner. All of the techs have been fantastic and everything is working well. We will definitely use this company in the future.

Kathy Wells

5 years ago

We had the Frigidare furnace and AC installed in June 2017. Shane was out to fix it in early November, fuse needed. Now it is Nov 21 and it is not working again, someone is coming out today. The repairman was fine, very efficient and polite. The furnace, however, is not recommended.

David Swieckowski

5 years ago

Mike, Chris and Raphael wer all very professional, courteous and efficient with the installation of new furnace. We are very pleased with our new equipment in our home. The whole experience was very easy and pleasant. We highly recommend these professionals!

Tom Wulf

4 years ago

I have used Dr Fixit several times in the past for a rental unit. This time I called regarding a leaky shower head and a couple drains that have drained slowly in the past at my home. As with past visits, the service provide by the technician, Muris, was great. I was particularly happy with the cost saving suggestions that Muris offered. I highly recommend Dr Fixit for all you plumbing issues.Update. My tenant called saying the dishwasher was emptying into the cabinet and the amount of hot water for showers was limited so I called my go to plumbing service. As with all past calls, the service technician was great. The dishwasher was an easy fix and the water heater needed to be flushed. Chuck took the time to explain what was needed and resolved all both issues quickly.Dr Fixit is always quick to respond, has a great crew of technicians and is very reasonably priced. I highly recommend Dr Fixit for all your plumbing needs.

James Willner

3 years ago

I have a 1926 Craftsman Built home in University Park that had original wiring in about one third of the home. They sent 2 techs that pulled the old wiring out of the conduits simultaneously pulling new wiring through. They reinstalled new outlets and upgrade outlets that required GFI outlets. So all the wiring in the house is up to code. They had to work around the homes furnishings and completed the work in about 6 hours. Very pleased with their work and cleanup.

Liliana Ferrua

4 years ago

Our technician Eric N., was really nice and came to our home to give us a diagnosis. He was honest and willing to explain every part of the process and specifications needed for the equipment. Despite the price was out of our budget, I wanted to give a 5 stars for Eric N., in case you have the opportunity to work with him.

greg hardman

9 years ago

employees were great!!!!! skills and knowledge base. dispatched had to rescheduleonce but everything worked out .....bought a water heater and two toilets from a drain clean call. spent $1,993.00. sure hope I get back my service call fee from previous day when I was trying to get a quote. I did request a refund for $39.00. I let you know when I hear the Dr's decision.

Joyce Oleskevich

a year ago

Plumber Eli E installed outside spigot today. He explained the process. Work was completed in timely manner. Eli was knowledgeable, professional and courteous.

Kristina Welch

6 years ago

Worst service ever. Jose Camacho is a liar. I wanted to do thorough research before booking these guys to do a vent cleaning. I had a smell from my vents. Jose tried to push me into the service by saying they guaranteed the smell would be gone or my money back. After calling around, I decided to go with them because of the guarantee. I called Jose and set up an apt. for Friday. The tech never showed and I called Jose for several days and he never returned my call. Finally, I booked through the main line. They then called me back to tell me that in my case they were not going to honor the guarantee. I said that i would like to know why, but booked again anyway. They said a manager would call me to explain. A manager never called and when i called to find out when I could expect to speak to a manger the receptionist was condescending and rude! Don't waste your time with these jerk. I've had to deal with the smell for 2 extra weeks for no reason. AAA Quality Air Duct & Carpet Cleaning came out- same day- and eliminated the smell for $200 less than Jose quoted me. Worst business ever!

Mark Runyan

4 years ago

As a new home owner, I learned that water heaters need maintenance. When I got mine replaced (due to lack of maintenance), Doctor Fix-It put it in and have serviced it and my other plumbing needs. My stress has been reduced because they are professionals. Roman Lott did the service this year and I am quite happy with the work that was done.

Michael Dolan

5 years ago

I just had a new furnace installed by Robert Q & Aaorn and their professionalism, cleanliness, humor and attention to detail gives them this 5 star. Kevin my up front contact recommended the unit for me and it wasn't the cheapest nor the most expensive, and the flow (2 speed) shows up in how quite it runs. Now nothing is perfect, but the warranty is good and I don't believe a company that has been in the business for this long would sell stuff that would required them to repair with any frequency. Anyway thanks Robert Q, Aaorn & Kevin, well done.

Adrian Adamson

2 years ago

I chose them because they were the first to get back to me on a Saturday when my steam humidifier wasn't working. The technician came out, found an electrical switch setting that might have fixed the problem, and didn't charge for it. When we found out that the problem wasn't fixed, he came back, replaced the cannister for a reasonable fee, and it has been working ever since.

Robert Siegel

4 years ago

The service man was polite and knowledgeable. I explained that the control valve in the bathtub hot water valve was only delivering tepid water. It took him a total of six minutes (at most) to fix the problem. So he quickly - two minutes or less - fixed the temperature problem using nothing more than a small screw driver. The bill came to over $220.00. It seems to be quite a large amount for the time he spent in my house. Good plumbing knowledge at an excessive price. I will not be using this plumbing service again.

Darrell Banks

9 years ago

Dr. Fix-It sent Drilon to my house and I was thoroughly impressed by his professionalism and the depth of his knowledge. Not only did he fix my leaky faucet in under 15 minutes, he ensured that he left me knowledge on why it was leaking as well as steps I could take in a DIY situation. I am extremely happy with the service and would recommend Dr. Fix-It any day of the week.

Frank Morado

2 years ago

Outstanding Company! Removed old & installed new furnace in my crawspace in a quick timely matter. Hard dependable work crew. I would highly recommend this company! Thank you all for your quick response & great customer service!

Ulises S

6 years ago

Paul at Doctor fix it helped us no only with fixing our water heater but found an even greater problem. It just so happens that the installation of the pipes that go into the water heater was reversed. We wouldn't have known about it if it hadn't been for the fact that the thermostat malfunctioned after years of being set at the max temperature. Now we can breathe a sigh of relief, knowing that not only do we have a working water heater, but also that it won't work as hard as it has for the past years. So if you need a plumber, I highly recommend Doctor fix it, and ask for Paul. It's so hard to get a decent service when hiring a contractor, but trust me, you won't be disappointed with his work at all!!!Again, Thank you Paul

Jarred Gurss

2 years ago

Dr. Fix-it was always ahead of schedule, friendly and reasonable. When we lost heat at -11 temperatures the project manager offered to bring more of his personal heaters from home to help my family. I won't give it a second thought if we have something go wrong in the future. Dr. Fix-it will always be my first call.

Christina H

9 years ago

The cost was a bit more then we had originally thought but the company was great to deal with. They came out only a few hours after we called and were able to fix our electrical same day. Our technician was very helpful and informative. We will definitely use this company in the future.

Raymond Saperstein

8 years ago

Shane M. was prompt, curious and professional. He arrived on time, wore boot covers in the house and spent more time inspecting, cleaning and adjusting my furnace than anyone ever had. He was thorough and knowledgeable about my system and spent the time to walk me through the options I had with it. I would certainly recommend Shane for his services!

L M

9 years ago

Doctor Fix-It responded very quickly by sending out the extremely professional and knowledgeable plumbing expert Steve P. He installed our kitchen faucet and serviced our water heater in about an hour. I would highly recommend Doctor Fix it and Steve P. for any plumbing needs. I have tried several different plumbing companies over the past two years for various plumbing projects and Doctor Fix-It - is by far, the best!!

Randy Nelson

9 years ago

My air conditioner quit working. I called DR. Fix-it around 9:30 am spoke with Phillip the owner and he was able to have Ryan the tech at my house with in an hour.Ryan diagnose the problem and even though eventually the unit will need to be replaced he was able to get it working again until I can decide what to do in the near future.Ryan explained everything to me and reviewed costs for the new unit. He even will credit the money I spent today on the new unit costs.I would recommend this company (and will) to anyone I know who has issues with their AC or furnace.

Paul Tiberi

7 years ago

If I could give this company and their technician a worse rating I would. I'm not sure if its the company or the salesman's fault but for 3 hours of work and maybe $100 worth of parts they charged me over $2500! I left this project for my father to handle while I was at work figuring that what I thought was an honest, reputable company would not do something like this. My dad was never given an estimate before the work was performed and I was very astonished when I got the bill. I am currently in the process of trying to get in touch with management for this company to try to come to a resolution and have been repeatedly brushed off. I would never do business with them again and will do my best to recommend not using Doctor Fixit to as many people as I can.

Kirk Blackmon

9 years ago

Justin was fantastic. He was courteous and knowledgeable. What could very easily have been an expensive fix, he was able to correct with an alternative which also provided additional benefits that I would have not gotten with a simple outlet replacement. He had everything back up and running again in just a few minutes and explained everything that caused the problem as well as the correction. I would definitely recommend!

Brian Cramer

5 years ago

Ulysses and Jose did a fantastic job of installing a new furnace and AC unit for our house in one day. We appreciated thei help in showing us how to program the new thermostat. We are very glad that we went with their company!

Willie Guerrero

2 years ago

They were great and did a thorough job inspecting my furnace and cleaning out my water heater. They tightener up a lose screw on my faucet saving me from having to replace it. they were friendly helpful and very professional.

Diane Glose

9 years ago

We called Dr. FIX-IT to come out and look at our jammed garbage disposal. We were informed on the phone exactly what to expect and received a phone call 15 minutes before arrival time to let us know they were on the way.Adam was very professional and did a thorough diagnosis of our disposal and the connecting plumbing.Luckily it was a minor repair that Adam was able to take care of without any issues.I appreciate Adam's knowledge and ability to give information without feeling any pressure to make an immediate repair.

Alice Weir

3 years ago

We had two separate appointments with Doctor Fix-It. One was to get an estimate on plumbing work. We received a call the night before saying they needed to cancel due to a plumbing emergency. The second appointment was for an estimate on HVAC servicing. They never came or called to cancel. When I called Doctor Fix-It they said the technician could not make it and they forgot to tell us. 2 failed appointments and HORRIBLE SERVICE!!!

Ronda Miller

9 years ago

I couldn't have asked for a better experience. Cameron was on time, very professional and personable. He checked out the problem with my chandelier, advised me what needed to be done, offered to adjust the height while he was at it and gave me the cost. The price was great and the chandelier was fixed and Cameron was on his way in 30 minutes. Fast, friendly, professional and cost effective. I would definitely recommend him to everyone.

Mary Maxeiner

a year ago

Bryan was friendly and professional. He went above and beyond by changing out the batteries on my smoke detectors! Great service!

Kirsten Lindholm

5 years ago

My experience felt like one huge scam. I recently bought a place and got an HVAC service from my realtor as a closing gift. Both are working just fine and have been. I expect them to continue to do so for a couple of years if Mr. Fix It didn't do something to break it yesterday.I KNOW that my units are old, but they are working... I was quoted $3700 in repairs and made to think it was an emergency. He said he would not even clean it for me, because that would not do any good?! Are you kidding me? I'm sorry I can't drop thousands of dollars right now to support your commission. He wouldn't give me an actual quote on replacement (someone else has to come do that). He said they cannot replace one part at a time or just do this or that, you MUST do ALL repairs or replace your units.I will call a fair, responsible HVAC tech on Monday.

Ronald Lavochkin

5 years ago

Julio arrived on time and performed a complete heating system check. He was thoroughly professional and left no mess. He went over the all details of the inspection and explained all that he found. He answered all my questions about the furnace's operation. I would definitely use them again.

Nick Petraglia

7 years ago

Doctor Fix-It installed a new furnace, air conditioner, and humidifier in my house. My installation experts were Jeison M and Chris G. Both were very professional, friendly, knowledgeable, and courteous. I am extremely pleased with the quality of their work and would highly recommend them to anyone looking to have any kind of HVAC work done right at a reasonable price.

Robert Martin

2 years ago

Michael Valencia came out to look at our HVAC at home. He spent the time to go over the problem we were having. He gave us choices on what to do. A new system will go in later today. I’ll review that process when it’s done.Thanks, Mike!

Sausha Christensen

8 years ago

I'm always a little nervous when I have to call a repair company. I've had negative experiences in the past of people giving dishonest quotes and trying to charge me more than had been agreed upon.I woke this morning having issues with my heat. After reading reviews I called Doctor Fix-it Heating, Cooling and Electric. When the technician, Jason, arrived he was courteous and efficient. He quickly diagnosed the problem and without pressuring me to fix anything else, he informed me of some issues that may need attention soon, but left me to make the decision. I had a great experience and will definitely use them for any other issues that may arise in the future.

Kristine Mathiasen

10 years ago

DJ came over to our home to clean up a sewer back up. He was extremely professional, offered to have his manager, Jon M. come over and give us a free camera inspection of our main line and explained all charges up front. The service was excellent and we would recommend them to anyone.

Nick Olmsted

6 years ago

Ralph and Alex did an excellent job cleaning out our vents and performing a total cleaning of our furnace and fan. Very professional and on-time. This company is not the cheapest solution but as the saying goes you get want you pay for and it shows. Highly recommend

Karl Ossentjuk

5 years ago

I would highly recommend Doctor Fix-It, specifically Drilon D. who was the service specialist that completed the work for us. I received a number of bids for the replacement of a hot water heater. I ended up going with Doctor Fix-It because Drilon provided us with the best understanding of the pros and cons of various hot water heater options. He didn't push us strictly toward one option, but did share with us his recommended option based on listening to our family needs. Drilon's completion of the install was highly professional from start to finish. He explained what he needed to do and was meticulous in how he configured the gas line, ductwork and other aspects of our hot water heater. Doctor Fix-It also did a great job setting up my initial consultation and calling me to tell me to update me on when Drilon would arrive. I definitely plan to work with Doctor Fix-It again for future heating, plumbing, cooling or electric projects.

Cindy Webb

10 years ago

Jon and his crew were spectacular! I appreciated the fact that Jon kept in touch with me throughout and had excellent follow-up and follow-through. The guys were very respectful of my property and you would have never known how torn up the yard was at one point based on the professional job they did. I would recommend them to anyone and I am picky!

Brenda Young

7 months ago

No matter what service Doctor Fix It provides, all the technicians have been courteous, professional and cordial. We will always use them for our electric services.

cpage3208

4 years ago

Chuck was a very friendly and efficient technician who really knew his stuff. My plumbing replacement project turned out to be far worse than anticipated when it was discovered that the 25-year-old old faucet was completely frozen in place and eventually had to be sawed off in order to be removed. I became exhausted just watching him wrestle with that frozen pipe before finally resorting to the saw. And all of this was under the pressure of having only a certain amount of allowable building water shutoff time. He really hustled to get the job done and save me the hassle of possibly completing the job at a later date. I love my new faucet!

Tomb21

4 years ago

The technicians did a good job, thorough and on time. I did think, however, that Michael L was a bit aggressive on the sales front. Shortly after seeing our humidifier leaking he started trying to sell me a new one ($700 and up) and after seeing the humidifier water supply valve leaking, tried to sell me a new valve. It turned out the only problem was the water supply turned up too high and the packing nut on the supply valve was loose. Turning down the water supply and tightening the packing nut fixed the problem for no cost.

Michael Reid

7 years ago

Both Kevin and Shane did a mighty fine job working with us to replace our broken humidifier. Kevin correctly diagnosed the problem and Shane did a superb job installing the new unit. Shane also walked us through the most efficient way to operate the unit, which has a digitally adjustable humidity feature our old one did not have, and how often to replace the pad filter. All and all, an excellent experience.

Vince Degarbo

5 years ago

Had an appointment between 2:00pm and 4:00pm on Tuesday but got a call about 3:00 pm that they had to reschedule. Rescheduled for Thursday same time but got a call Thursday morning with another excuse but would come later after 4:00. Got a call about 8:00 pm that he couldn’t make it. Rescheduled for Saturday morning...we’ll see!Jose arrived on schedule Saturday morning and did an excellent job. He determined that the flame detector was causing the humidifier to malfunction and it was a simple fix. He also replaced the humidifier thermostat just to be sure and did a complete inspection of the furnace. Because of the scheduling delays he waived the charges and I couldn’t be more satisfied.

Noel Steiner

8 years ago

Detlef came to fix a slow drain and was very professional and helpful. Not only did he fix the problem but he helped make sure I had the knowledge for it not to happen again. He was honest and courteous. He was even patient with all my many questions! I will definitely be calling them again for any plumbing needs.

Chad Graham

10 years ago

DJ Gandee was our technician today and he was great. He showed up on time, was extremely courteous and professional, and had a smile on his face the whole time. The company was able to provide to same-day service and called to let us know when the tech would be showing up. We highly recommend them.

Dustin Tracy

5 years ago

Dr Fix it -- I really like having the Service Plan. Included with the plan, they maintenance my home multiple times a year at no additional fee and keep it in great operating shape.This time I had Jose C - HVAC - for my Annual Service.His knowledge and professionalism were impressive.Jose, represents Dr. Fix it well.As always - appreciate the Dr Fix it entire Team.Thank youDustin T.

Dusty Darrah

6 years ago

Paul was very through and enjoyable, Matt and Michael were great. They were hard workers and explained everything to us. It was late in the evening when they finished. They cleaned up and left the room cleaner than it was before they started, and did not rush through the explanation of how the system worked. They were very professional a credit to your company.

Steve Denver

5 years ago

Prompt and friendly, but very very expensive estimate. For a water heater repair, the quote was 2.5 times higher than a local licensed insured plumber. The quote included all kinds of things that seem like extras, but when considering the price, it was more like buying all the tune-ups for your car in advance and being bound to one service provider. In reality, I would be able to replace the water heater 2.5 times for the same investment. In their favor, Dr. Fixit was immediately available: same day or next. For many people that kind of service outweighs the wait. The local plumber we used didn't have an opening for two more days, but that made more sense in my economic situation.

Sara Canada

2 years ago

Great price for new furnace and a/c. My furnace went out on Friday Feb. 12th. Temp. was near 0. They loaned me a space heater until the furnace could be replaced on the following Mon. They replaced the A/C and the electrician followed up the following Fri. He was even a little early.

Barb W

3 years ago

Justin was out today to fix a leak coming from under my shower. Quick, efficient, patient and friendly. Offered suggestions, but was not pushy. I will definitely call this company again and of course, I will ask for Justin when I have a plumbing concern.

david Nic

6 years ago

Dr Fix It is awesome. We had a couple of plumbing issues and the guys came out and put plastic bags on their shoes. There was no pushing or up selling. If there is a problem they tell you then you decide. Chris and Joseph were the techs that came out and I was completly blown away buy the quality of people of Dr. Fix It. We will be using them again in the very near future to get some other work done that needs to get done. 5 star service all the way.

Brad Wiggins

7 years ago

Our furnace was acting up for a few weeks. When we finally decided that we needed help, we called Doctor Fix-It and they send Jeison. He was great! Very professional and detected something we would have never seen: Our humidifier was causing the furnace to shorten out. Other companies would have tried to sell us on the expensive option and instead we got away with a small bill. Thank you Jeison for your honesty! This means so much.

Ashley Dyer

5 years ago

We were experiencing issues with our furnace, Juilo from Dr. Fix-it came out with in 24 hours. He was very nice and professional. He not only fixed the issue but he preformed the annual maintenance and suggested other services Dr. Fix-it can help with.Thank you for turning back on my heat!

First Impressions

3 years ago

New heating system put in 01/02/20. Issue after issue with these guys. Didn’t even hook up fan when installing. Humidifier leaks all over the place and and on lowest setting humidity in my ranch home gets above 60%. after 4 return visits to fix it, having them remove because they can’t figure it out. Temp dropped last night due to the rain we got all day yesterday and furnace won’t turn on. House temp is now 58 deg. Heat hasn’t been turned in for a week due to warm weather but when we do need it we can’t count on dr fix it to install equipment correctly/ quality and feel confident that it will work. Use any other hvac company. These guys are a joke.

Donna Farmer

a year ago

Both technicians did a good job, one for my tankless water heater and the other for my furnace. Preventive maintenance was done on both units. The water heater was cleaned. The furnace was checked over and the filter and humidifier filter needed changing. I was satisfied with the work.

Laura Smith

5 years ago

I gave them 2 stars because they were polite and professional, and came out pretty quick to give me an estimate on the repair of my outside water faucet. However, I did not hire them. The quote they gave me ($500) to do a job the technician said would take less then an hour - was more then double the previous quote I got from another plumber ($225).

Kea Hawley

9 years ago

In the past 2 weeks we have had our garbage disposal, A/C, and electrical outlets all go out!! We called and used Dr. Fix-It for both. Shane M. (for AC), Steve (plumbing/Garbage Disposal), and Terry T (electrical) were wonderful. They explained then solved the issues, were very personable and worked hard and efficiently. We were extremely happy with the service provided and will continue to use Dr. Fix-It in the future. Thank you for the outstanding service Shane, Steve & Terry!...It also didm't hurt that Terry is also a die-hard MN Vikings fan!!!!

Tim Burke

4 years ago

I got a quote for some plumbing work from these folks. HOLY SH*T Batman! They quoted me $2100 for a simple job. Checked with 2 other plumbers - one for $800, another for $500. This company may act nice, but I think they are ripping their customers off big time. Fortunately, I did not accept the first quote I got. $500 vs. $2100 - anybody else see a PROBLEM with this company?

Sophie L

9 years ago

Drillon provided quick and excellent service replacing a shower head and kitchen faucet at our rental house. He also noticed a potential problem with our water pressure being too high and corrected that. He was friendly, efficient and gave excellent advice. I would not hesitate to ask for him again by name.

David Garrick

2 years ago

Doctor Fix-It takes care of all our stuff. We did the monthly membership and we LOVE it! Catching small things before they turn into BIG things is so important. Always great service, knowledgeable people, friendly staff, and show up when they say they will!

Georgia Vasko

9 years ago

Drilon was on time, careful to cover his shoes, attentive to my description of the plumbing problem. He investigated, told me two solutions for the problem and the price to do the work.He is a pleasure to work with and I feel he fixes things the right way the first time. His workmanship is top quality, he cleans up neatly before leaving.Doctor Fix-It Plumbing is fortunate to have a responsible employee.

Jeff Pater

8 years ago

Shane C. showed up within the time frame given and called before he arrived to let us know how far away he was. When he arrived, he listened attentively to what we were experiencing. He tested the A/C united and diagnosed a couple of items that would need to be replaced. He clearly explained why and the cost of the replacement. He was very professional and willing to help. I would definitely use Doctor Fix-it again, and would recommend them to my friends.

Allie Moore

6 years ago

Could not have had a better experience with dr fix it on our main line sewer repair. Muris was courteous and knowledgeable, they got me scheduled quickly and were prompt. They secured the necessary permits and their bid was significantly less than others for the same work. Their integrity really showed when they had a hold up on the permit end (our city was unexpectedly closed for a day) and they called and sincerely and professionally apologized and delayed the work by one day. Mistakes and delays happen to everyone, but few people handle it with the humility that dr fix it staff showed.

Casey Mulqueen

8 years ago

Our sewer main line went bad at the coupling to the city line, and Doctor Fix-It repaired the problem under warranty, free of charge. The line had been replaced by the company 8 years ago, paid for by the previous owner of our home. The technicians were incredibly helpful and professional. Once they diagnosed the problem and realized the sewer line was under warranty, they assured us they would fix the problem free of charge. They really took care of us. There are very few companies in this industry that would back their work like this, especially with a new home owner and an 8-year-old replacement. Doctor Fix-It stands by their work!

Kim Conner

6 years ago

Paul G worked really hard for us. I mean seriously. We had a mystery leak above our kitchen cabinets. We took down the cabinets ourselves and then called Dr. Fixit. Paul made a small hole in the ceiling, found the leak, and managed to saw off the offending cracked pipe and install a new one in the same 2 hours as his original window which we thought would just be a consultation. The whole time, he didn't widen the 8x8 hole. He just worked around it. It's awesome that it will all be covered by the cabinets when we put them back up. Thanks Paul!

Pam Wilson

5 years ago

Eric was on time & diagnosed the issue with my 18 year old AC unit quickly. He then gave me a couple of options; a short-term repair, a longer-term repair, or given the age of the unit replacing it. Because the house is a rental property & I’m uncertain how long I will keep it, I opted for the short-term fix. He repaired it, got the unit running & there was no charge. I was shocked! He explained that it is Dr Fix-It’s policy if the repair can be done with the parts on hand it is free. Wow!

Hillary Lasron

4 years ago

Was told my payment would be 200 a month and just got my first bill for 560 after they made a mess of the billing to start. I was told I would have no interest for the first year and that was a lie. They added on work that wasn’t approved. They are unwilling to honor what my paperwork says. They don’t send out who they say they will and last time left a huge mess taking down the massive electric wires they were not permitted to install. For over a week now I’ve been trying to sort out billing. They told me I’m just going to have to pay the higher number even though that’s not what was contracted. They are horrible to deal with and dishonest.

Richard Gama

7 years ago

Shane C. has serviced my AC unit before and came back to service my water heater and furnace. As usual, he did a great job...friendly and informative. Any company that has people like Shane C. working with them is good in my book.

Nathan Sumner

9 years ago

Steve and Dwayne were efficient, knowledgeable, and friendly. They diagnosed my problem almost immediately and had it fixed in no time. When doing the check of the water heater, they explained their concerns in depth but in simple enough laymen terms for me to understand. I would definitely recommend them!!

James Hart

9 years ago

Steve P. was great! My wife and I have used his plumbing services a couple times now and each time he has been very professional. I would recommend his service to anyone. If you are looking for a plumber that does great work, look no further! Hire Steve P. from Dr Fix It plumbing/Ben Franklin plumbing.

Matt Gregory

3 years ago

I can sympathize with Burdock's review below. We are trying to do a couple things with outlets and changing/fixing switches to make the dimmers work properly for a 3 way. I was completely blown away by how much we were quoted at for such a small project.My recommendation is to forward these complaints to leadership and really think through your business dynamic in local neighborhoods. We are the ones that will recommend you and build business for you organically. It was a complete joke what you all bid on these small projects. Think about the lifetime spend of a customer if you are fair with them on that first project. I'll keep calling you for years to come but, no you're price gauging on the first go. People communicate way to easily now and there is a plethora of licensed electricians on nextdoor eager to do the work. Hope you all adapt.Updated: Just scrolled down through a majority of the reviews. There is a history of outlandish pricing for jobs that people probably don't know any better. My advice is to avoid this company and try to get multiple quotes for any jobs you're thinking about doing. Dr. Price Gauge is just taken advantage of everyone it looks like. Educate your self online for how much things should generally cost. I feel bad for those who are desperate and don't do their due diligence.

Mark Heneghan

4 years ago

I've been on Doctor Fix-It's annual maintenance plan for a few years now. I love this because they're proactive and reach out to me to schedule my annual A/C, heating, and electrical checks. I have a super weird heating system in my condo and they were able to help me figure out why I had no hot water and no heat! It ended up being costly and I was able to get quotes from others who were cheaper but when I had an friend who is in the business commercially help me go over the quotes, it was clear that the others were undercutting and trying to get me to install subpar equipment. No one likes a pricier quote but I'd rather pay more money for a proper fix the first time than have to piece meal a junk system and pay more in fixes later on. I'd recommend them to my family, friends, and colleagues.

Lissy Garrison

9 years ago

What a great experience - I had called other plumbers and not one had called me back. In this case, I contacted them Sunday night and heard back first thing Monday morning, and the problem was fixed the same day! The technician Russ was very helpful, knowledgeable and nice. I would definitely recommend these guys again! Whew - what a relief!

Bruce McRae

9 years ago

After a water heater rupture and after following the procedures a previous Doctor Fix-It guy had left, we called for assistance. The young woman on the phone was very helpful and was able to get us with a company rep. that same day. He arrived when she said he would and was prepared to help.After discussion options with me and after deciding on a plan of action, Drilon went to work bringing in his tools and a replacement heater. (Do they carry these things with them as a matter of course?) Drilon also pointed out some anomalies in our present water heater hook-up and explained some reasons why the tank may have burst.The young man worked quickly and knew exactly what he was doing. There was little or no wasted effort or speculation. After installation, he cleaned up after himself and left the work site cleaner than when he had arrived.It took us both a few minutes to realize we had the same skewed sense of humor and from there it was one retort after another. Drilon made me feel like I was in charge of any and all decisions, he merely provided suggestions and recommendations. I felt very comfortable with his work and confident in a positive outcome. I would certainly recommend this young man to anyone for plumbing problems.Not having had a chance to price compare services with other companies, I am not able to comment on the viability and reasonability of Doctor Fix-it's price structure. The costs for some services may seem a little high, but then again, I have no basis for comparison and Drilon was, in any case, not the company's price analyst.Summary: Efficient, effective, professional, personable, extremely knowledgeable but perhaps a little pricey.

Chuck Rozmarynoski

6 years ago

Robert installed a new furnace and air conditioner in my home. He did an outstanding job and spent more than enough time with us making sure that we fully understood how everything worked before leaving. I would highly recommend Robert to do any work on my home.

Jillian Taylor

4 years ago

Worst experience. Guy showed up, couldn't answer any questions, didn't even bring his own socket wrench, then gave us some crazy estimate including all new fixtures for $1400+. We fixed the problem with some dw-40, scissors, and new washers. Now they won't return our calls or email us. Pretty much a scam and I'm so disappointed.

Judy Fenn Ryan

6 years ago

Shane M. has serviced our furnace and air conditioning system three times over the past two years. The latest service was preventive maintenance on our furnace on December 10, 2016. He has been prompt and completely professional, answers our questions and provides information and is very pleasant to work with. We value our maintenance agreement with Doctor Fix-It and the aquality technicians like Shane who provide them.

Steve Murphy

2 years ago

Shane came out and repaired our whole house humidifier in 30 minutes when Applewood and Plumbline had been here multiple times and could not find the problem. i highly recommend Dr. Fix It to get it done right the first time!

Connor

7 years ago

These guys, David and Detlef, are great, they did what needed to be done as soon as all the parts came in. When something was diagnosed, they were back here the very next day to fix it. In some instances, when they needed the boss to come by, he was there within the hour to give an estimate. Efficient, professional, and faithful to get the job done well. They also cleaned up everything better than it looked before on their way out.

Tony Overland

2 years ago

I had these people come out and give me a quote to replace a water heater of almost $4,000. They told me they were very competitive the next phone call I made to another company was able to do the same job for $1,500. Always get prices and quotes.

Peter T

11 months ago

Super job! On time, knowledgeable, efficient and informative! I was given a window of, between 1 and 3. He showed up at 5 after 1. No wasted afternoon waiting.

Brian E

7 years ago

I was having a leak in my basement which ended up being a backed up sewer line. I called Doctor Fix-It and they sent someone out the next day. Long story short I ended up getting my entire sewer line replaced. Once I got over the sticker shock the overall experience went well. They replaced the line within two days and I wasn't there to witness the work but for the most part they did a good job of leaving everything the way it was before the work started. I did check my sprinklers afterwards and was originally concerned the line was still cut but it just ended up being a broken head that I easily fixed in 5 minutes. Jon said he would have sent someone out, however if it wasn't working or the line was split but it ended up not being necessary.I felt Jon was upfront and realistic about my options and based on my experience I would recommend doing business with Doctor Fix-It.

Mark Dickson

10 years ago

Jon and his professional team are miracle workers! Their immediate attention to a difficult pipe rupture while was out of town resulted in a very good experience for both my wife and I. We had his team in our house late into the night to fix the problem. My wife was very comfortable with Jon's team and the resulting fix was great. Thanks Jon!!

Sofia Aguilar

4 years ago

I called dr. Fix it and was told it would be Teo days before they could come out. I understood they were busy but they do advertise same day service. Eric arrived on time. Appeared very knowledgeable and told us he would go pick up some parts and return to fix our furnace later that same day. He never returned. He didn’t call us back to let us know he wasn’t coming back that day. I called the office the following day and was promised a call back. It never came. I called again twice. The 3rd time (3 different operators), I was told that he was busy installing a new system and what did I not understand about not getting a call back or any information as to if and when they might come back to finish the job?I then asked for the manager or owners and was told they were gone for the weekend.I asked for service on Tuesday morning because the weather changed suddenly and it was very cold, they came by on Thursday morning, promised to fix it that day, and on Friday afternoon after 3 calls they told me he was busy and would call back when he could, so stop calling in. It’s Saturday morning and I never received a response. It will be in the 20’s on Monday and I have an appointment with a different company. Horrible customer service or lack there of. I would have given them zero stars but this is not an option.Worst treatment by any contractor we have ever experienced.

Ernesto Cardona

4 years ago

These technicians obviously work on commission! They will try to upsell you so they make a higher commission. I had some lights out in my condo, and I thought it was a circuit breaker that needed replacing.. Luke came and told me that I needed a new panel for over $2000. I told him I would pay the $40 charge and get a 2nd opinion. It turned out to be a good choice. Another, honest, electrician came in and said nothing was wrong with the panel or the breakers. It turned out to be a light switch with a loose wire. Dr Fix it is a dishonest company trying to extract as much money as they can with each visit or they are inept at troubleshooting. Definitely . . .try another place before calling them

Stacie Smith

8 years ago

I called Dr. Fix It to have them check my leaking water heater. Steve P. came out to evaluate the problem. He was prompt and professional. He diagnosed the situation and told me that a new water heater was needed. He explained the pricing and warranty options very well. He was quick and efficient with removing the old 20 year old water heater and putting in the new one. I valued his expertise and would request Steve P's services again when needed.

Donna Brewer

9 years ago

DJ was very professional both days here. He took the time to explain what was going on with our pipes and where the best place to start was. He took care of them quickly. DJ also answered other questions I had about other plumbing projects.I would highly recommend DJ and Doctor Fix-It to anyone.

Taylor M

8 years ago

Sunday night we lost power to the addition of our house that the do-it-yourselfers who owned the house before us decided to put on themselves. Monday morning I called Doctor Fix-It because we have the service plan through them and they had a technician (Justin) at our house same day. Justin was incredibly personable, knowledgable, and helpful with our situation. He immediately noticed that the previous owners had completely overloaded the already outdated fuse box when they put the addition on the house. Not only was it a huge safety issue, it also halted any of our future plans for the house. Justin gave us a variety of options and generous offers that made it easy to proceed with repairs quickly. Over the next two days he installed a new and improved fuse box along with tending to many of our other electrical needs around the house. Not only do we have confidence in having our power back; now we are capable of making this house our dream home. Couldn't be happier.

Erin D

10 years ago

My husband and I hired Doctor Fix-It to re-plumb our entire house. DJ came to our house and helped us decide what needed to be done. He gave us a fair quote (we got quotes from four different companies) and was very professional. During the course of the job we had DJ, Jim, Adam, Chris H, and Detlef work in our home. They were all very polite, friendly, professional, and knowledgable. We were so happy with the guys and the work they did, that we hired Doctor Fix-It to re-do the electrical as well. The electricians Justin, Tim, and Perry. Again, they did an exceptional job. I would recommend Doctor Fix-It to anybody. Thank you for a job well done!

pamela bolar

7 years ago

I called Doctor Fix-It for a gas leak,Shane Marberry was the technician sent out immediately to fix the leak. Mr. Marberry found the leaks, fixed those then proceeded to do the most thorough inspection and cleaning of my furnance. He was courteous, kept me informed as to what was going on,and very professional. I was very impressed with his knowledge and how he represented his company. I will definitely use Doctor Fix-It for all my plumbing,heating and electrical needs. Thanks again Shane.

Camie Rigirozzi

10 years ago

Trent was Awesome! He showed up at the beginning of the scheduled service window. His attitude was incredibly professional, and he was really knowledgeable about his job. I would definitely recommend Dr. Fix It and Trent to a friend, and will call again if I ever need to.

Lois Blake

7 years ago

Marshall M. came out to complete the installation of a central A/C system today. He was courteous and worked efficiently, going the extra mile to explain to us what we needed to know. While checking the operation of the unit very thoroughly, he noticed a problem. He said that the part was under warranty, and arranged by phone to get the part needed, and scheduled a return visit tomorrow to replace the part. My husband and I both appreciated this very much.

Jordan Hergert

6 years ago

We called Dr. Fix It to help us with a couple outdoor spigots - one leaked, and the other just plain didn't work. Chris V. came out, and I was impressed with how professional and friendly he was. The one spigot was broken inside, and the other was a bit old and worn, so we just had both replaced. The price was very competitive (especially after a coupon in the mail for $59 off). It is possible we could have got this done slightly cheaper elsewhere, but I'm more concerned with quality than price, and I'm sure we got good quality repairs here.

Ken Westlund

9 years ago

Jeremi was prompt, efficient, friendly, and neat. He was thorough in completing his job - he didn't rush through it to get it done. After completion, he checked the work several times to assure everything was working properly. Finally, he did an exceptional job in clean-up to my total amazement. And two hours of his hard work cost me $99. The previous time I hired a plummer (employed by a different company) for two hours it cost me well over $800 and no clean-up was provided. My wife told our neighbor what a good job he did and she said she will call Doctor Fix-it to come out and fix a similar problem of hers.

Ryan Waldron

10 years ago

The service specialist, Chris H. did an amazing job. He arrived on time, did quality work, and made me feel at ease that the situation had been taken care of. I truly appreciate the job that he did. I will definitely recommend him and this company to everyone I know.

Shannelle Montoya

8 years ago

Please do not go to this company. We recently had an issue with our furnace and called Dr Fix-It. The technician did come out on time but that is the only thing good about this company.Technician only did a minor inspection and then informed us that it would 2200 dollars!!!! Mind you that our furnace is only 4yrs old.After we informed the technician that we did not have that kind of money he proceeded to let us know just how disappointed he was in us and that he wished us luck because we were going to need it. After he informed us of there wonderful financing options that they have through wells fargo it would only be a year long of paying them off or we could sign up for there very own plan that would cost us 35 dollars a month and even then we would only get 15% off of our services.Right after he left we called another company where we were treated like family and he explained everything he was doing. He was soooo thorough that we were shocked how much the Dr Fix-It technician did not do. After he spent significant time with us the bills was 300 dollars and the furnace works perfectly. This company as we learned was once called Benjamin Franklin and had such a horrible reputation that they had to change there name.

Katie Gibson

3 years ago

Constantly suggest more work to make more money. Very similar experience to Burdock Rose's review.Had multiple pros come (needed HVAC and plumbing) and they all suggested more and more work to hike up the price. One time, I then got an outside consultant for the plumbing work since Fixit said it'd be 3400+ to fix, and the other plumber created a video with detailed comments showing why that was unnecessary.Very stressful and untrustworthy to work with these people. They are very friendly, though.

David Votava

6 years ago

I met Justin a year ago when I had a polybutal pipe leak. He gave a bid for replacing my first floor piping. A year later, another leak! I decided to move ahead and he stood by a year old quote. It took about 11 hours but when done, I felt more sure this was the right decision. A neighbor of mine paid a competitor more than twice the amount... almost 1 times as much, for the same job. A job well done along with his assistant Zack.

Martha Pearse

4 years ago

The guys always fix the problem and they are clean and prompt. What they couldn't answer is why the new highly energy efficient furnace we bought last year has us running 10% higher in usage every month over the past year. They also manage to sell us something expensive that we need. I think I'll be more discerning in the future. But..as to the problem...they did great.

Jim & Ann-Margret Williams

5 years ago

Jose went out of his way to not only service my furnace diligently but also did extra tasks at no charge including offering to replace my 3 in-ceiling filters. He was professional and extremely courteous and I will definitely use the company services again because of my experience with him.

Erica Smith

2 years ago

I've been using Dr. Fix-It for a few years now. I live in an older house and occasionally find wiring issues, when things stop working like they should, that are potentially dangerous. I have been thrilled with the how quickly the electricians are always able to come out and that, almost every time, they are able to fix the problems the same day!

Doctor Fix-It Plumbing, Heating, Cooling & Electric