BEST PLUMBER EVER AND I WILL DEFINITELY USE AGAIN!! In Jan. 2015 I started having problems with getting over 6 min. of hot water off of a new 75 gallon tank, and also sometimes having lots of hot water and sometimes having none. So I called a plumbing company in Denver (not this one) and had them come out and try to fix it. There were a lot of issues to deal with, including 2 new bathrooms being built on, and weird plumbing to do it. We also had recently changed out some shower guts and stuff, so it really was hard to tell what was going on, it could be so many things. Well, unfortunately, after at least 22 hours trying to fix the problem, (and several days with no hot water when the water heater combustion shutoff device broke, and trying a new thermal expansion tank) the problem persisted. TIME FOR A NEW PLUMBER. Based on the yelp reviews, I called Colorado Plumbing solutions on a Saturday and asked some questions, like what he knew about water CROSSOVER. Josh Doyle, master plumber and one of the owners of this company, answered the phone. He knew what I was talking about, and assured me that in his 15 years of experience, there have been only a couple of times he wasn't able to easily find the problem, and that was on a very, very old home with some very creative plumbing. He was confident he could come and find and fix the problem (he said there are only so many things it can be, and using a process of elimination, he WOULD GET THERE), even though I told him that 4 previous plumbers (from 1 company) had spent 22 hours trying to figure out my problem in the past month. PRETTY BRAVE BOAST, I thought! So I talked to another master plumber from another company here on yelp, who didn't get back to me until Monday, and while I explained my problem, he did lots of sighs and told me that it sounded like a mystery. I was not inspired by his confidence, so I called Josh on Monday night and made an appointment for 8am Wednesday. He called me at 7:30am Wed. and told me he was on his way, and was here by 8:15am (snow traffic.) By 9 am he had listened to and felt all my pipes and showers, traced it back to the problem, changed out some pipes, and the problem was fixed!! 45 MINUTES IT TOOK HIM TO HAVE THE PROBLEM SOLVED **AND** FIXED and I talked for the first 10 of that!! My goodness, it felt like a miracle!! He may look young, but in terms of experience, he's OLD!! :) So while he was here, I had him look at 2 other sinks with little problems, and he cleaned out some gunk out of the U-pipe, and made sure they were flowing smoothly. I also showed him where 3 of our sinks have little leaks by the handles, and he said that if I wanted to select a new faucet, they could install them for me, no problem, but that it was no kind of an emergency and since the water doesn't leak when I turn it to off, not a huge problem to wait until later. No high pressure sales tactics AT ALL! He just emailed me the estimates to fix them later. I can't tell you how relieved I am, and this guy (Josh) was so polite and friendly!! I was only billed $250 for the diagnostics and the pipe fixings (taking out old pipe and replacing with new) and for clearing some clogs/cleaning some pipes, and taking a look at about 10 other sinks/showers/tubs and making sure all was in good working order. Josh, you know I will be calling you again. I'm glad I found you!! Thanks a bunch! D.
