Description
Bentek Plumbing - Since 1993 A Family Owned Plumbing Contractor Veteran Owned Providing high-quality and reliable plumbing and mechanical service by a professional team and standing firm on quality, integrity and reliability.
SERVICES
Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, General construction, General repairs, Installation, Plumbing fixture installation, Remodeling, Repair water fixtures, All Makes And Models, Commercial Plumbing, Drain Lines, Plumbing Repair, Plumbing Replacement, Residential Plumbing, Service Calls, Water Heater Installations, Water Leaking,
Reviews
Ben's professionalism, and quality of work speaks volumes as a small business owner. He has a passion for his trade and it shows. He has a way of making his customers feel seen and heard. His level of care and excellence are unmatched. I can rest assured that the price is right and my needs are always met. I would never trust anyone else with my plumbing needs.
When you're old plumber makes a mess, just call Ben. He will fix it!
Vivek Babu Alakonda
7 months ago
Ben helped us with a new Gas line extension for cooking stove. Did a top notch work and excellent work ethic.
Jennifer Hyrup
2 years ago
Hey was amazing!!! It’s rare that you find people that make you feel like you’re important and make sure you’re taken care of. He went above and beyond in every way. From picking the most beautiful water fixture, to taking the time to explain how to properly turn off a water valve. I will never have a need for another Plummer! We are definitely customers for life.
Sergio Morales
3 years ago
Bentek's attention to detail and pride in their work is outstanding. An honest and reputable company to do business with!
Jenny Johnson
7 months ago
5 stars because Ben and his team were more than great to work with. Our hot water heater went out and within 20 minutes of requesting help from Ben, he was at our home, diagnosing the problem and building a plan.
Ben and his team came out the next morning, snow and icy roads and all, and replaced the water heater very quickly and professionally.
His pricing is extremely reasonable and he is informative and transparent with what he is doing and why. We are grateful for his quick response and quality work he did to get our hot water back on track.
If anyone is in doubt or needs someone to rely on, Ben’s your guy. Very happy with our experience.
Thank you, Ben!
A few days before Christmas, my kitchen sink backed up and I had water gushing out from the cabinet underneath it. Bentek was able to come out faster than any of the other companies I called. About 30 minutes before they arrived, I discovered that my 20+ year-old water heater was leaking from every orifice. We'd known it was going downhill for the last few years, and it finally chose to give up the ghost. Of course it did. Because it was right before Christmas. Nice timing. Thanks again, 2020. Anyway, Ben and his assistant handled both of our problems with excellent workmanship. We had a clog in our kitchen sink drain, about 10 feet down the line. Ben cleared it, but he also took the time to give me instructions on how to handle it myself so I wouldn't have to hire someone for that kind of problem in the future. I always appreciate it when a contractor is willing to share expertise that actually loses them business. We wanted to change our hot water heater to a tankless version, which wasn't immediately available due to COVID-related supply issues. But Ben got it in as quickly as possible and did a beautiful job of installing it. It had to be vented differently than the old water heater, so he had to run a new line that vented out to the side of our house. He treated our home as if it were his own and put everything that had to be disrupted back together even better than the state in which he'd found it. His attention to detail and knowledge of his trade are top notch. I already have plans to have BenTek take care of upcoming summertime plumbing projects. I highly recommend this company. And our family is chock-ful of military peeps, so we loved that BenTek is veteran owned--total bonus!
Called for a quote and received exemplary customer service. Spoke with the service tech personally, not a receptionist, so was able to get answers efficiently. He was courteous, professional, and prompt with time and date for estimate. Haven't received service yet, but will update once I have. Also, side note: just noticing the only one star reviews all fall around the same time frame, indicating some kind of sabotage efforts.
I desperately needed some repairs done in my bathroom. Not knowing anything about plumbing or what to expect, cost wise, BenTek was able to walk me through each step. He explained every option, and every detail in a way that I understood and felt comfortable with. I was able to make informed decisions about the repairs and didn’t worry about being taken advantage of. The services were fast, the area left clean-almost like he was never even there. Except, now, after months of no running water in that area….I have a functional bathroom again! Thanks BenTek, you guys are the best around!
Joeseph Mabarak
a year ago
Latisha Wilson
7 months ago
After a major leak from frozen pipes, I called Ben from BenTek and they were able to find and repair multiple leaks in the house within hours of my call. They are straight to the point, I was told the cost upfront, and they did it quickly. Thank you for all of your help!
Gewahna Owens
2 years ago
I spoke with Mr Ben on one day explained what I needed done by text...he told me he was gonna schedule me an appt in a few days... didn't hear from him so callback...he said he was gonna call his partner to see when she scheduled me for and call me back in an hour....I called him back a couple days later no answer... scheduled appt thru internet no reply either.,.. totally bummed
Would rate 10 stars if it was an option! Very impressed with how quickly Ben was able to get sewer line on my house fixed and back up running and how professional he was throughout the whole experience. Would highly recommend and will be my first call for plumbing issues in the future!!
I have used Ben three times for different jobs and each time he does excellent work. Honest, reliable, and reasonable. Highly recommend!
I’ve always been extremely impressed with Bentek’s ability to quickly diagnose the issues and lay out a variety of solutions based on budget, noting the pros and cons of each. Ben the owner is a talented plumber with high attention to detail and I know he commands the same from his employees and any subcontractors involved. He’s happy to address a wide range of plumbing projects from basic residential service and installation needs all the way up to large scale multimillion dollar commercial projects. I just wish he was still in Texas so we could hire him and his team for renovations to our apartment portfolio.
Jeremy Schmid
6 months ago
Had a leak in my hot water line. The day i called Ben came over to diagnose and figure out what needed to be done, without charging a service fee. He gave me an honest quote and told me how long the job would take. Very fast and got everything done the next day I was available. Very friendly and I will hire him again in the future.
LEE FAIRCHILD
2 years ago
This a hard working, professional and knowledgable team led by Ben.
They will meet with you and discuss your project, thoroughly.
Upon arrival, to start the job, they went right to work and never stopped.
We live in an older house and they ran into a few issues. They solved every one of them.
Ben was great at keeping us updated and what was going on at all times.
Ben and his team moved the sink faucet plumbing over about 6 feet, replaced an 13 foot L section of hot water baseboard heating, replaced our toilets and changed our sink drainage pipe from a 1 1/2' to a 2 1/4.
Reasonable and fair prices. The Bentek proposal was half of another bid and their work is excellent.
We highly recommend them.
Ben from Bentek plumbing was an awesome profession individual. I called him for his services because I installed a new sink that was deeper than my other sink. I had a hard time putting the plumbing back together because the new sink was way lower than the the line going to the sewer. I knew I had to get the plumbing moved or shortened but I had no idea how to do it. I also needed the pex pipe cut and a valve put I place to attach the new faucet. He responded the same day gave a quick look, quoted me which was reasonable, and set an appointment day. He arrived on time and fixed my sink for us to use. He was very friendly, courteous, and professional. He did an excellent job on the plumbing under the sink. Thank you Ben I would definitely be using you again in the future. I posted a before picture which has the gray giving and the after which was bens works.
Sierra Holcombe
a year ago
Kathryn Shahan
a year ago
My husband and I are brand new homeowners in the Springs and because of this lovely housing market we are in, we had to buy the house of our dreams with pretty much all the original housing fixtures. Our water heater was over 20 years old and was only supposed to last 12 years, so within a few weeks of moving in, we had to relight our pilot light so often we realized we just needed a new one. We bought one ourselves from a home improvement store and since we are new to the area, we had no idea that it was an entire song and dance (city inspection, permits etc) to get it installed. We understand the importance of it, but it was a new thing for us! My father in law gave us Bens number as someone recommended him to my father in law for any plumbing related issues. I called him about 9 am one morning, explained the situation, and asked if he was able to help. Within an hour or so, he was at our house and took a look at our situation. We ended up buying a 50 gallon tank, and our old one was only a 40 gallon, so extra work was needed to be done in order for it to fit correctly. Just more reason I shouldn’t try to do home improvement without talking to a professional first! Since it was a larger tank, plumbing needed to be rerouted and upgraded to ensure it passes inspection and is brought up to code. I was terrified of the cost because it sounded like a lot of work. Ben gave me the estimate and I was thrilled with how reasonable it was! He said he could install next day, and I was so impressed! He showed up on time the next day and was incredibly polite and professional. He finished up his work same day and we’ve been so happy with the work since. He is definitely our go to guy the next time I think I want to upgrade plumbing or need anything fixed! Thanks again!
I had a rental house where some cold water pipes froze. I contacted Bentek Plumbing on Thumbtack and Ben responded to me very quickly on the night of Dec 23rd. He gave me some good advice and could try to come out if a leak showed up even during the busy holidays. Fortunately, the pipes thawed and didn't leak, so I didn't need Ben to come out but I greatly appreciated his help and would use him in the future.
Bentek was great same day service professional , very good price took time to explain everything new on my faucet, cleaned up when finished.
Great experience working with Ben! They were very professional and knew what they were doing. Installation looks great, would definitely use them in the future and recommend them to anyone needing a water heater installed. Five stars!!!
PhilandTiara Alfrey
2 years ago
Responded quickly and made time for us. Very professional and personable. Took care of the issue and we will definitely use them again!
Ben came out to run a gas line to a new kitchen stove. He was quick to come by and quote the job, very fair with his price and the came back two days later to do the job. Next plumbing job I have I will definitely be calling Ben again.
Ben was very friendly and open to all of our questions. He removed our old water heater, replaced with a new Bradford White 40 gallon. He also replaced the pressure reducing valve and placed it in the up to code place. Will be using his services for any future plumbing issues and upgrades. Thank you
Very professional and quick remodel. Prices were good too! Yes I would use them again!
Audriana Vassel-Rose
2 years ago
Ben was awesome, I had a leak in my downstairs bathroom. He came the next morning on time. He was great at showing me everything he was doing and plan on doing to fix the problem. His price was very affordable as well.
Quinton Perkins
2 years ago
Work was done well - no issues with quality but he provided services while I ran to work and my wife and two young kids were not comfortable with him alone. He lingered around the house, waited inside after paying him, slow to leave and overall seemed to take advantage and make her feel uncomfortable.
We had such an amazing experience with this company! Ben came out quickly to resolve our issues and gave really good advice and provided a lot of information on how to resolve the problem. Additionally I received a text with arrival confirmation and a picture of Ben who would be coming into my home!! Truly amazing customer service. I would highly recommend them. In fact I have some additional work that needs to be done and I will be calling them back out very soon.
Shelley Levi
10 months ago
I am very pleased with the service I received, not only did Ben Roddy come quickly in a emergency but then scheduled a time that worked for me to repair the problem. A very polite, professional, and efficient plumber. I would highly. recommend his company. I give his company a 5 star review.
Pros: job was done well and is holding up.
Cons: he was not very personable. Was in such a rush to get stuff done and kept commenting to my husband how he did other jobs so much faster. He also took a hose piece we needed to return to get some money back for the holiday season. I understand we paid for convenience but total of 620 dollars to get a faucet installed, drain catch and two PVC pipes felt like a lot to me. Probably won't be using his service again.
Adding: he did not take the trash way from site. He threw the old faucet in my yard. I have a photo of that. He also was not there for 2 hours before I went and got the sink, which I picked out and he just didn't have the patience over video call to tell me what I needed to make sure was in the box to complete the job, as originally we didnt think we needed to replace the faucet, my phone records show he was working there for about an hour fixing the first owners bad job before I got to the store for the faucet. Also checked with my husband and we did not recieve an invoice so if you could send that, that would be great.
Wow. I can’t say enough about Bentek Plumbing. Professional, knowledgeable and courteous! We decided to remodel our bathroom and we’re so happy when we found Ben. He knows his trade well to say the least. He delivered the final product on time and within our budget. We will definitely be using Bentek for any of our future plumbing needs! Thanks again Ben. We love the bathroom!!!
Ben and his team are fantastic. Professional, responsive, and very knowledgeable. We were in a pinch with a leaking pipe in our utility room. They quickly sourced a hard to find part and fixed the leak. Will definitely hire BenTek again for any plumbing issues.
Julie Robinson
a year ago
BenTek’s quality work was most critical to the job but I also rate the company for integrity, trustworthiness and professionalism. The company came highly recommended. I would use them again!
The work BenTek did included concrete excavation, drain waste and vent piping to change location of shower and toilet, domestic water distribution for a new shower and toilet, trim for shower and toilet. The final result looked great and Bentek didn’t waste time in getting the job finished.
I worked on a team under Ben at a multi million dollar project in Austin Tx. I know first hand about the hard work and determination in his commitment to his work. If your looking for high quality and professional work Ben will make sure that BENTEK will provide just that.
Horrible experience. Verbally abused by Ben, I don’t know what his problem is, but you have so many more choices, and good honest people to deal with instead of him.
Aaron Lindstrom
2 years ago
Ben and his apprentice replaced my water heater 5 months ago. I was very impressed with their professionalism during the install. They had to reroute some of the pipes since the new water heater is a little larger than the old one and the entire install looks great, works great, and they even went the extra mile to find some new shims to make sure everything is nice and level. Thanks Ben!
Devon Hudson
7 months ago
I hired Ben with BenTek to run the plumbing in my basement finish project and I couldn’t be happier with doing business with him - he was easy to communicate with, professional, and provided quality work.
I was so pleased that when I feared I had an emergency leak I immediately gave him a call. He was able to be at my house promptly and provide a thorough inspection of my houses plumbing.
Highly recommend him for all your plumbing needs.
I manage properties all over the country and sometimes you need someone reliable who is your eyes on the ground. I called Ben one afternoon because I had an active leak in a retail space. Ben knew the situation was urgent and was able to help enter the space with out me being on site, was able to diagnose the issue, stopped the leak and, was extremely calm and professional in the process.
I would highly recommend Ben for all of your plumbing needs!
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