Ashley Percival
4 years ago
I had requested Affordable Electrical services to come to my residence to install a 240 and a 120 outlet. I was told that the electrician would be here from 9am-11am. When they day came, Pat didn't show up until after 11:00am. At 11:50am, I got the quote. He offered me a free add on service for the light switch that was not working but really didn't fix the issue (understandably, the house is old). Pat tried to keep telling me that he would be able to do the dryer vent and also the plumbing. I hired an ELECTRICIAN for electrical services, not for anything else. Close to 3:00pm, Pat let me know that he had to leave and that he would not be able to put in the 4 prong 240 outlet in the other (what we hired him to do). He left abruptly and I called my husband, Understandably so, my husband was upset that he had not put in a 4 prong outlet which was the PRIORITY and I let him know that at the begging of the quote. When I called Pat to return and to finish the job, he basically talked over me and let me know that he was already far out on the way to pick up his son. He kept going on and on and called me a difficult customer. I let him know that both my husband and I paid him close to $700 to install the outlets and that neither he or I wanted to have a hole in the room if that is what we hired him for. He kept raising his voice and talking over me. He came back to fix the job and left.
Though I did he did a great job with the outlets, I do not appreciate as paying customer being yelled at, talked over and being called difficult. We paid for a service and that's what we should be getting in return. I paid him the full price and things should not be left undone. I will never recommend this company to anyone. I have taken the time to post this in various sites as I want people to be aware of how Pat runs his business. They can comment on this post, but that will never excuse someone from being late, not finishing a job, not having the equipment to finish the job, yelling at a customer because they were complaining about the job not being complete.