Description
If your home is in need of expert care to address issues with your plumbing,
HVAC, or electrical systems, the team at AAA Service Plumbing, Heating
& Electric is your one-stop-shop. We are proud to have served customers
in Arvada and throughout the Denver area since 1983, and offer friendly,
knowledgeable service no matter what you’re looking for. The team offers
a comprehensive range of services, handling systems such as water heaters,
toilets, sump pumps, water filters, sewer lines, furnaces, boilers, heat
pumps, swamp coolers, central AC units, generators, circuit breakers,
surge protectors, and more. Our skilled experts are ready to ensure that your home is performing at maximum efficiency. Give us a call today to see how we can help.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, Cleaning, Installation, Portable A/C services, Furnace repair & replacement, Indoor air quality improvements, Smart thermostat installation, Swamp cooler repair & replacement, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Ac Installation, Ac Maintenance, Ac Repair, Air Conditioning Specialist, Bathroom Plumbing, Boiler Repair & Installation, Drain & Sewer Services, Drain Clearing, Electric Services, Emergency Plumbing, Fixture Repair & Replacement, Furnace Installation, Furnace Repair, Gas Leak Detection & Repair, Gas Line Repair & Installation, Heater Installation, Heater Repair & Maintenance, Heating Services, High Pressure Water Jetting, Home Plumbing, Hvac Service, Hydro Jetting, Jetting Sewer Line, Kitchen Plumbing, Leak Detection & Repair, Leaky Pipes, Panel Upgrades, Plumbing Fixture Repair & Replacement, Plumbing Fixtures, Plumbing Repair, Plumbing Repair Services, Repair Toilet, Residential Plumbing, Same Day Service, Sewer Cleanout, Sewer Line Repair & Replacement, Soft Water, Sump & Ejector Pump Repair & Replacement, Sump And Ejector Pumps, Sump Ejector Pumps, Surge Protection, Video Pipeline Inspection, Washing Machine, Water Filters, Water Filters & Softeners, Water Filters And Softeners, Water Filtration, Water Filtration & Softener Installation, Water Heater Repair Tankless Water Heater, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical wiring installation, Electrical wiring repair, Fan installation, Fan repair, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Security system installation, Arc fault protection, Pool & spa wiring, Whole house surge protection, Wiring and rewiring,
Reviews
Rob was absolutely phenomenal. He took so much time to explain every component of our air conditioner to me, and educate me on the issues. You can tell that he genuinely loves his job and loves sharing his knowledge and experience with others. I have them on speed dial now and wouldn’t use anyone else moving forward. I felt that they were priced fairly and gave me multiple options to fit my budget. There was no awkward pressure at the end of our exchange to purchase anything I wasn’t ready to. Really appreciated that!
Had to demo and re-run my kitchen sink and laundry room drain pipes back to the main sewer line. Jay and Dillon were awesome very courteous and took into consideration our young children’s nap schedule as they completed the repair. They kept us up to date on the repair as it progressed and cleaned up the area well afterward. Very happy with their work!
CitizenPlanetEarth
a week ago
This was my first experience with AAA…and I must say I was impressed! I had an urgent situation with my AC/furnace leaking water into the utility closet and through the kitchen ceiling below. I called AAA in the morning and they were able to have a technician come out the same late afternoon! Rob was not only a true professional but such a likable guy, he identified the issue, did a comprehensive inspection of my furnace and AC. Unfortunately, as I kinda expected, it’s time for both my furnace and AC to be replaced! I just wasn’t expecting prices to have sky rocketed so much in the past few years…and I mean sky rocketed!Anyway, Rob did a “temporary” fix so my tenants can at least have their AC till I can work out the cost for a new system! I’m hopeful AAA will give me the best possible pricing so we can move forward and begin a new working relationship!Thank you again Rob and AAA!
Knowledgeable technicians in both the electrical, heating and plumbing trades. Great communication. I received text messages and e-mails showing photographs and names of all technicians before they arrived at our home. They also put enough people on our project to complete it all in one day--much appreciated. This most recent project was electrical. Prior were plumbing. I've been pleased with every person they've sent out.
Krystal Crowley
a month ago
I am only giving 4 starts because my 1st appointment, 2 weeks ago, was cancelled after waiting for 7 hrs. In regards to today’s service—It is a 5 stars. Technician Reid was professional, respectful and explained what he would be doing to provide the services requested. Additionally, he explained issues he found with the furnace and AC and provided suggestions/cost to fix issues/billing charges. I was very impressed with both technicians. Kudos to both of them. I will definitely refer AAA Service Plumbing, Heating and Electric Co to my friends and family.
AAA came out to give me a quote on doing some electrical work. The quote was ultimately much higher than I had expected so I declined any service at that time. Asked the tech if he could send me the estimates so I could discuss them with my other half. The tech tried to get me to agree to sign the cheaper estimate at the very least and then decide from there. But when I refused to agree to any work, which he said he couldn't do that day anyway, he told me I'd have to pay $49 for the service call. Now, I've had lots of companies give me quotes and I've NEVER been charged for an estimate so that was off putting. Also, he never did send me the estimates like he said he would but I know they have my email address because they sent me the invoice for the $49. I won't be using this company and I don't recommend them.Finally, if you look at their reviews on yelp, you'll see that they have a much lower rating there, which makes me wonder if they have low scoring Google reviews removed.
Had the sewer replaced. Master plumber didn't account for the elevation change. Had to install a pump after digging a level line. 2 day job took 6 days. Master plumber was rarely around. No compensation just gave me extra charges at cost. Crews doing the work were the best part of the sservice. Doubt I'll ever call this company again. It's finally done.
We initially called AAA for their $79 drain clean. I can't remember the name of the guy who came to clean our line, but he was very personable and professional. He wore shoe covers in our house and put down a mat at the cleanout. He talked us through what he felt, but recommended that his teammate came with the camera to scope the line.Jim Anderson came arrived on time to run a scope through our sewer line. Similarly, he wore shoe covers and protected our flooring while he worked. It was determined that we needed to replace the ceramic sewer line in our yard. Jim walked me through our options and described the work that would be done and how it may affect our property. He was thorough, knowledgeable, reasonable, and kind. He helped us quickly schedule the replacement.Less than a week later, the dig crew (Edwardo, Manuel, and Oscar) were at our house for the replacement. You guys - they were AWESOME!!! They were quick, clean, and concise. They did a really great job on the concrete pour back too! Our yard was a hot mess. Piles of dirt everywhere. We left to pick up our daughter and take her to an appointment and when we got home with her an hour or so later, they were finished, cleaned up, and you could barely tell that our yard was all tore up just hours earlier. I've included some pictures because it shows it so much better.AAA Service is the real deal. I highly recommend their service if you are in need. High Five AAA!
Troy Hutchison
3 weeks ago
We had a main water line break Ty at AAA came out on a Friday to give me a quote. They were able to get the repair scheduled and fixed the following day. Prior to AAA coming out to give us a quote. We tried another plumber which gave us six days to come out repair the main line. If we went with the first company, it would’ve been 10 days without water. Using AAA. It was one day to be scheduled and fixed. They were very professional, extremely fast and very reasonable.. We will go with AAA from now on!!We signed up for a yearly membership based on the wonderful customer service we received. AAAA+++++
Maura Naranjo Huebl
2 weeks ago
I always feel lucky when I get a randomly selected service tech who is confident, knowledgeable, friendly, and excellent at their craft. Today I won some sort of service lottery with Greg Thompson. He was all of the above and also approached my unique situation with empathy and integrity. Plus, he was detail oriented and left my house as neat as he found it. I will definitely be requesting him every time I call AAA from here on out.
Beverley Murdock
a week ago
Even though the service was more expensive than I thought it would be, Tyler was professional and kind while explaining the details. He was very honest and direct about the installation and the cost of my plumbing issues. Tyler is great and we are happy with the repairs.
Megan Cartwright
a week ago
The air conditioner breaking in the middle of July heat is never a fun experience, but I am thankful for Austin Hinkle and Cameron with AAA Plumbing, Heating and Electric. They did an amazing job supporting us in looking through all of our options, as well as providing us with the knowledge and expertise to make the most informed decision. I am so thankful they were there to help us!
Angela Ciccone
2 weeks ago
John Johnson is probably the most thorough and talented plumbers I've ever had in my home! He taught me a lot about the plumbing issues I have and explained everything he did. He's honest, hard working, fair, and definitely went above and beyond the call of duty. I can sleep easier tonight knowing he took care of the most serious problems and has a plan moving forward for some of the other minor issues. Thank you John!
Tyler was professional and very knowledgeable regarding our A/C. He arrived on time, which we were thankful for because we got canceled the day before. The work he did we appreciated because he didn't know if it would work or not...we discussed it and decided to have him try and the part he replaced worked , in minutes we had cool air flowing.. job well done Tyler
Angelina Leonardi
2 weeks ago
Austin was professional, knowledgeable and a pleasure to work with. He identified the issue quickly and was able to make repairs the same day. Superb service, we’ll for sure be using AAA again.
Thank you AAA! Jacob was terrific. Very knowledgeable, friendly and a great person to work with on the installation of my Ring Security System. He kept me updated on his progress and made sure I was happy before he left. Definitely will use AAA again.
Vickie Johnson
2 weeks ago
Upon returning home from a trip we found that our basement had a dream that it backed up a bit. This is my first using AAA Plumbing, Heating & HVAC and they were so nice and so responsive. It was amazing actually. Jessie came and was so cheerful and helpful and cleared our basement drain and went upstairs as well for us. I will definitely use them again. I chose them because of all the great reviews, and our experience today was exactly as so many others have been – absolutely outstanding.
Timothy Chavez
3 days ago
Greg Thompson is a Godsend! Very knowledgeable, Friendly and informative. We had a expansion valve on water heater get stuck open and water was running constantly due to home not having water expansion tank. Greg showed up and diagnosed problem and installed expansion tank. During this service call he also noticed water heater vent was not properly connected to outside and basement was potentially filling with carbon monoxide on a new build home. Greg in my eyes, saved a family of 5 (my wife and I and our 3 young children)from becoming another statistic of carbon monoxide poisoning. Thank you for a job well done and glad you are so knowledgeable and professional and went out of your way to fix something DR Horton took shortcuts on!
Devika Banerji
3 months ago
We have had a great experience being customers with AAA for the past one year. We got our garbage disposal and water heater installed and Branden did a great job. He walked us through all the new fixtures and also advised us on other pipes around the house. We also had Reid work on our compressor motor and they were both efficient, helpful and accessible with information.
Kelly Denzler
a month ago
We called Andrei M. out for a spigot leak and he ended up replacing the entire spigot, installing a new kitchen faucet with up-to-code shut-offs and letting us know that our water heater was on its last legs and leaking. He worked quickly and efficiently, getting everything done faster than expected, and likely saved us a lot of money in the long run. Really good guy and great plumber!
Christopher Brekke
a month ago
They were able to schedule me for next day service. The technician, Austin, was on time, communicative, and gave me multiple pricing options ranging from bare minimum to fix the issue all the way up to a Cadillac approach to my HVAC system. I chose a mid tier option and my AC was fixed that day. Would definitely recommend this company.
Phone call was very professional and customer service oriented. They couldn't come out to fix a water leak at the house shut off valve for three days but we had it contained so not a big deal. Benjamin came on time and with a heads up about when he'd be here. The problem was he kept trying to sell work. He wanted to add a pressure valve, have us but a new water heater, ours is 14 years old, and join their loyalty program for 20 dollars a month. The other issue was price. They were going to charge 1100 dollars to change out a valve and he wanted to cut drywall for more access. Went with another company for 425 dollars and no need to cut drywall. Not sure how they have customers when they're so over priced
Kristopher Blythe
4 months ago
We returned from a trip to find standing water in our basement. AAA was able to get us on the schedule quickly. Larry B. provided great service and was able to quickly identify and fix our slow drain. After fixing, he explained the issue, what we could do to prevent the issue from happening again, and was very thorough in checking to make sure the fix would last. The prices were fair, too. I highly recommend AAA and Larry for your plumbing needs.
Sherrie Grenda
a month ago
We had a leak when we got our new washer and dryer. We had a main valve blow up downstairs. Finally got everything fixed and our new appliances finally. Than this…. They were so kind and responded that very day! Roman was amazing trying to help us because my husband had cancer and we were just overwhelmed!! He was awesome and kind!! 5/5 rating for him!! Then Michael and Dillon put in the appliance! They worked hard and were amazing!! Both of those young men also get a 5/5 rating!!
I received same-day service from Rob, who diagnosed the problem with ease, fixed it in around an hour, and diagnosed other issues that I should pay attention to in the future. I appreciated his professionalism and friendliness he showed. I would definitely recommend this company!
They are very friendly, qualified, and professional. However, they are extremely overpriced. Literally over $200 just to replace an outlet box that costs $50. You will pay roughly double for the same job compared to hiring a local handyman. I give a large weight to value/price so until they become far more reasonable (like 25-50% premium) I cannot recommend for handyman calls.
Dylan Ikkala
3 months ago
There was a gas leak in my newly purchased home that I needed to get fixed. I called AAA and they were quick to help and sent a tech right away. Roman was great — extremely helpful and walked me through every step during the repair. His professionalism and expertise showed through his work product. I’ll definitely be using AAA for all of my plumbing and heating needs going forward!
Monika Schoenbeck
a month ago
Austin did a bunch of work for us (fixing a mess some contractors made) and he was fantastic!!! He is very professional and kept us updated on the progress every step of the way. Highly recommend AAA and particularly Austin! Thanks for a job well done!
They have been a good company in my previous experiences. Honest.This experience was anything but... The techs name was Austin and upon arrival I let him know we are just after a simple service/cleaning of equipment.After basically pulling my furnace filter out and running a test on my AC he proceeded to tell me for him to certify anything we were gonna need to spend $8,000 minimum. I let him know that I've had no issues with either and he wanted to argue with that, even though I live in the home.We passed on that estimate and got a second opinion from Coyote HVAC. This tech was extremely honest and walked me through the whole process and showed me exactly how he knew my AC and furnace were operating within parameters. I ended up replacing the AC capacitor which tested slightly low for a total of $400.Will never use AAA services again.
Becky Nalley
4 months ago
We had our main sewer line back up and decided to call AAA due to the good reviews and the price for the service. Technician Andrew Nunez came to our home sooner than expected (which was great) and was very kind, knowledgeable, and professional. Within an hour he had our line flowing again. He answered all of our questions and explained all of our options thoroughly. We would definitely call AAA again with any such issue and recommend to others.
I had a kitchen drain that I could not solve. Called AAA after a recommendation from a friend . Shawn Woodward was the Plummer who came out. Shawn is very pleasant and polite and got right to work. He walked me through everything he was going to do and everything that he did. I appreciated his skills, his knowledge and his honesty. very happy I called AAA.
This was the first time we have used AAA. A neighbor suggested we give them a call when we were experiencing a heating issue and we are now recommending them to one of our other neighbors. Making an appointment was easy: Ryan arrived as planned; he was respectful of our home; knowledgeable; professional; and personable. He made sure we understood what the issues were; how he recommended solving them; and the costs and urgency associated with each issue. He was able to fix the major issue that day - hurrah!
Brian Cochrane and his partner were very knowledgeable and professional. They were able to get our major electrical project taken care of quickly. I would highly recommend them!
Holli Nierling
a month ago
So my experience with AAA service did not go as well as I'd hoped it would. If you want to pay $800 (or $715 with a 15 % discount) because I was a monthly member to replace a kitchen faucet, have at it. I provided the new faucet. Took the guy about an hour. And still charged me $800 because they are licensed and bonded blah blah blah. Did manage to get $100 refund after talking to a manager about the audacity of charging someone $800 for an hours worth of work. He tried to justify it. With the 15 % discount they offer to members they can put whatever number they want to on a job, and try to convince you your saving money because your a member. What a joke. I would give 2 star but hey. I recieved some money back after being practically robbed. Find another company because these guys will give you whatever price they want. Licensed and bonded to rip people off!!!!BTW. Check out their BBB page. Not sure how they have so many good reviews on Google. I usually rely on Google reviews but this company pulled one over on me. Their BBB reviews reflects the kind of buisness they are running, which is a SCAM!!! I'm not the first person or the last to be completely taken advantage of and ripped off. Especially on the faucet replacement. To many people have comments on their honest opinion of price gouging on their BBB which should do more harm. Do not rely on these Google reviews it's all hogwash!Changed my review to 1 star because they deserve it.
Brooke Moore
3 months ago
This company was great! We worked with John Johnson for a horrible noise we thought was coming from our water pipes. He was very kind and cooperative. He changed out some parts that we thought was causing the noise. After he left, we heard the noise again. We called and he came back right away and ended up finding the true source. After, he inspected the rest of our home systems. Great and timely service, we will definitely use them again.
Justin Searns
4 months ago
This was our first time working with AAA Service, and I can’t say enough positive things about them. They were fantastic. Our technician, Josiah, was professional, friendly, and really knew his stuff. He did an amazing job on a repair and went above and beyond to fix a minor leak we had also while he was here (which wasn’t even the primary reason we called AAA). They were also very reasonably priced and didn’t nickel and dime us the way other plumbers have done in the past. We will be using AAA Service exclusively in the future.
Colleen Kelly
3 months ago
Both Justin Anderson and Jay Parker did excellent work. Both were very professional and knowledgeable regarding the work completed. They both answered all questions and explained what they were doing while completing the work. Thank you!
Heather Hodgin
4 months ago
John Johnson was amazing start to finish! He walked into a complex plumbing snafu, and was able to quickly and accurately triage the situation, make thoughtful expert recommendations for next steps, and ensure that all work needed was completed expeditiously by going above and beyond to coordinate services and timing. John’s explanation of the issues present, the cost and suggested order of operations was clear, concise and easy to understand.Kim and Andrew were also amazing to work with. Between kids, the house and work, I don’t have any free time, so having the comprehensive and professional attention to my plumbing circumstance was infinitely helpful. I am thrilled to be taking a hot shower with a working faucet again!
It was pleasure working with our technician John Johnson and all of AAA Service Plumbing, Heating & Electric. During a trip out of country, our water heater of only six years decided to go on us. Having our water heater go out while being gone is one of my worst fears as a homeowner. Luckily, John was able to look at the issue within 24 hours. He provided plenty of pictures so I could see the issues myself, and we decided to replace before it got worse. After seeing the detail of the finished project it was worth every penny. It was even $1000 less than another quote we were given by a company that couldn't even be bothered to take pictures. Very happy with John's work and all the kind support staff over the phone!
Julie Rickey
5 months ago
I am giving 5 stars specifically for John Johnson. I was getting new floors installed and two of my toilets needed work done suddenly. John came immediately and assessed the situation. He was so nice and prioritized completing my work in such a quick turnaround. Definitely one of the best plumbers that’s ever helped me. He is knowledgeable, kind, and takes the time to explain why and what needs to be done.
Kathy Aldridge
2 weeks ago
They were able to come out the next day. He was helpful, understanding and considerate when it ended up being something very simple. I feel very comfortable using their services!
Jose Gallardo did a great job identifying the leak under our kitchen sink and cleaning out the pipes. He arrived in a timely manner and was very professional. Thank you Jose
Ashley Festoso
3 weeks ago
Called AAA service on one of the first hot days of the summer when our AC stopped cooling the house. I was shocked and thrilled to schedule a same day appointment. Umberto came that afternoon and found our AC unit had a loose fuse at the AC cutoff that was causing the problem. After he simply pushed the fuse back in, he did a full checkup of our HVAC system and let us know everything was running well. We only had to pay the $49 service.
Sing Boutsady
3 months ago
I met with Jay with AAA. He called before our appointment to give a heads up. Jay was helpful and professional. He went over all of my options and estimates for the work I needed. I would highly recommend AAA for their Technician and knowledge in the field.
Alfred Perez
3 months ago
I called AAA for a spring tuneup of my AC and they promptly scheduled me for the next morning. Chuck was the technician that serviced our unit. He was very pleasant and polite and thoroughly explained any concerns that he had after he inspected and serviced our HVAC. AAA has been the only company that I have used while we have been living in this house for the past two years. I will continue to rely on them because they provide excellent and prompt service.
Chris Young was very helpful explaining many aspects of my AC. He was knowledgeable but more importantly he was honest about what is going on. I’m very impressed he was also able to get me a follow up appointment they very same day!
Allison Bosworth
a month ago
I’m very pleased with the professional service, expertise, and service provided by Andrei and AAA. He set me up with an upgraded and more efficient water heater because mine was not properly serviced by the previous owner, that comes with a 10 year warranty (5 parts/10 labor). Andrei was patient and went over all of the details in what is covered, and made me feel confident in my decision to go with AAA.
Jennifer Garcia
a week ago
Humbert Valero was very professional and honest, got my AC in no time! AAA was very commutative when they'd out, which is great when you have to leave work, they don't leave you guessing on when they'd arrive
Total concrete buried pipe replacement for ranch home. Several cracked cast iron pipes replaced. Had our Master shower, sink & toilet working first day so we didn’t have to sleep elsewhere. Prepped stairs and containment areas with plastic. Courteous, personable, quick crew of 4. Three friends highly recommended AAA and now so do we!
Andrei M Is very thorough, friendly, looks at all possibilities and explains them in a clear and understandable way. He made a repair very quickly but also completely. I also asked him to do an estimate and he looked at several methods to complete the job, which I chose not to do. But he explained the process and each cost.I hope the next time I need plumbing work I get Andrei.
Bridgette Coble
a month ago
My sump pump needed repair. AAA tech came out and informed me that there were some issues with the original install (done by another company) which resulted in a leak in the pipe that fried the system. It could not be repaired but needed to be replaced. Not news I wanted to hear. But the tech was very supportive as he sat me down to explain everything. He provided several options (one more affordable and one more expensive) and answered all of our questions. My sump pump has been replaced and is running well.
Mandy Whitton
3 months ago
Every point of contact was professional and efficient. Jose G. was great. He explained everything that he was going to do and offered up additional services that were reasonable (not just trying to add services that I didn’t need). Jose had the job done very quickly and I felt that he was respectful of my house and my time.
Richard DeLong
a month ago
John Johnson was simply amazing! Just a real knowledgeable person with extraordinary customer service skills. Informed and provided the necessary information for me to make a decision. Great AAA experience.
Belmont Revenge
3 months ago
John Johnson was extremely professional, and went the extra mile to make sure the installation of our hot water heater was done thoroughly and correctly. He also made sure everything was functioning properly, and explained every detail of his installation. Outstanding 5 star service!
Danielle Kellogg
4 months ago
Greg Thompson was amazing. He came over for a plumbing & boiler inspection as part of the Happy Home service we signed up for. He was wonderful! Incredibly thorough & considerate. You could tell he had our best interest at mind. We will certainly be calling Greg back when we have future plumbing needs.
Andrei was very professional, on time, and extremely knowledgable. He was able to quickly diagnose the problem with our hot water heater while also keeping us under our budget. He also found that the water pressure going into our house was way too high and took care of that, saving us lots of potential headaches and money spent on repairs down the road. Thank you so much, will definitely call again when another issue arises.
Holly Curtis
2 months ago
Great service! Prompt, professional and a pleasure to work with. Ryan and Ty were easy to communicate with, they made it easy for me to understand and I really appreciate how straightforward their service and the payment transaction were. I’m feeling a big sigh of relief. Thanks guys!
Michael Stanton
2 months ago
The technician tried to sell me services that were not needed. Starting with a wax ring $250, to excavation and sewer rerouting. Told me the auger was stuck in the pipe and needing a $300 camera scope. Told me they could cut the auger or sell me the whole machine and leave. I offered my help to get the auger out of the sewer and wow it came out and the line was cleared. AAA is no longer a family owned business. I think the business is owned by a crook. I would not recommend this business to anyone.
I had a simple request to tell me the cost to install a customer toilet. I was told that an onsite service technician was required to tell me the cost. Five minutes into the service visit the technician pulled his tablet out and looked up customer toilet and told me basically 950.00$us. And now I was responsible for a 49.95$us visit charge.cool scam for a black and white diagnosis. I believe it would be different for a plugged drain or backed up shower.needless to say I didn't use AAA.
I had AAA service, plumbing, heating and electrical replacing my electrical service and device outlets. They were very professional, prompt, courteous, and thoroughly knowledgeable. Rodney, Brian, and Nick were wonderful to work with. Rodney was especially conscientious and thorough in replacing my electrical service. I would highly recommend them, thanks for doing a good job guys. Mark Espy.
Taylor Frederick
3 months ago
AAA were wonderful and big help when our plumbing just stopped working all of a sudden. They were here and fixed the problem within 24 hours. Jose Gallardo was very knowledgeable, helpful, and got the job done quickly and efficiently. Would recommend to anyone in need of a plumbing fix!
Makinzey Brown
a month ago
Greg Thompson came out and knew what he was doing. We had a busted pipe that was in a very hard to reach area (between a fireplace and brick wall). He was extremely kind and knowledgeable. Informative too! I’ll forever be calling him up for any plumbing services needed. Thank you Greg!
Furnace tune-up with Justin Anderson was great! He gave me recommendations, cleaned everything thoroughly, and had the right filter on-hand to replace mine, which was probably overdue 😅 Thanks!More good work today from John Johnson! Came out to fix my leaking shutoff valves under the sink. Got brand new, durable quarter-turn valves and he even cleaned up my copper pipes to make them look like new. Thanks again fellas 👍
Cheryl Secorski
a month ago
I will first start off by saying I don't know anything about plumbing. Which is why for our whole home repipe and water heater replacement it was important for us to go with a company that had a good reputation and would know what they were doing. We had multiple companies come and give us quotes and we decided on AAA Services (AAA).The job was scheduled really quickly which was very impressive. For the job AAA sent out Brandon. Not only was Brandon very fast but he was working alone. We we were sure the job was going to be about a week but were surprised it took only two days. In addition, I felt very safe having Brandon in my home while he worked. He was very friendly and nice. And we had water every single night. Lastly, I want to highlight that Brandon did a great job with access points; we knew there would be some construction because of the size of the job, but it was very minimal and he cleaned up really well at the end.I wanted to give 5 stars, but there was an issue with the permitting which is why I ultimately ended up giving only 4. As I mentioned, I don't know anything about plumbing. When we met with each company to 'interview' them, we asked if they pulled permits. All the companies said they did so I didn't think anything of it when we picked AAA. Turns out, I didn't really know much about permitting either, so it was a relief that I didn't have to pull the permit. After the work was done, Brandon told me I could put everything back together. I didn't have time to do it, which turned out to be a good thing, because while I was wrapping up the job, I realized that I may be able to get a discount on my homeowners insurance by replacing the galvanized pipes. However, when I called my insurance, they said they needed a copy of the permit and the final inspection. Final inspection? I said to myself. Who was supposed to do the final inspection I wondered? But I sent the info to AAA and figured that would be the end of it. Nope. A few days after I requested the permit, I got a call from AAA saying they needed to schedule the final inspection. Which felt strange since Brandon had told me I could put everything back together. But I was fine with it, we scheduled the inspection. Then the inspection happened and multiple parts of the job failed. No single failure was too terrible, but when added together I was pretty frustrated. Then, after the failure, I started to think, why did the inspection just now happen a few weeks after the project was done. Then I requested a copy of the permit and it was requested after the work was done, conveniently, shortly after I asked for it for insurance purposes. Now, I cannot speak to the dates or the intention, but it sure felt to me that even though we asked about a permit, I am not confident that AAA would have pulled one if I hadn't asked. Then to see the work fail, I was pretty disheartened by the company.But wait, if thats all true, how come you gave them 4 stars. Well, I did this for a few reasons, first and foremost, every single person that came to my house, from the initial quote, to the work, to the response after the failure, to the people I spoke with on the phone were all exceptional. (except for one person, who was actually very very rude). The items that failed were not anything that would have caused damage to my home and technically the job was done. I also respect that AAA works with multiple municipalities all of which may have slightly different coding. Lastly, as soon as I brought this up to AAA, I really felt like they WANTED to fix the issue. It wasn't as if they were rude or dragging their feet to make this right.I will say this as a final note, as a consumer, if you are like me, and you don't know anything about anything, a permit and inspection is there to protect you. You (me) as the consumer should ask to see the permit before work begins and be adamant about the final inspection. I really feel like its our responsibility, as homeowners, to protect ourselves. Some companies are out there to save money and could be cutting corners.
Angie Barratt
a month ago
We love AAA Service. Today Andrei replaced an outside faucet and our water heater. He was respectful, professional and made sure we knew all the features and operations. We regularly rely on AAA for our needs.
Allen Anderson
a month ago
Thought plumber John Johnson did excellent job fixing my pipe leak which was in very hard pipe position. Went out of his way to do work in very professional and efficient way. Solder joints are some best I now have in my house. Call him again if I need any other plumbing work on my house
Cory Gilstrap
4 months ago
Justin was as professional and efficient as I could ever expect. We had our package maintenance appointment for our HVAC system come up at the same time we discovered water coming out of our vents. Not knowing if this was a plumbing issue or otherwise we were really worried about getting it repaired ASAP. Justin completed our maintenance service and found the source of our water leak and resolved that for us. He saved us a plumbing charge as well as brought our system up to speed for the Summer season. Having purchased the maintenance package has been a true value for us. Having a technician like Justin saved us costs incurred for sourcing and stopping out water issue is just a bonus. I recommend AAA Service without reservation. Thank you, thank you.
I needed to get my AC and Furnace replaced - I had many estimates done by other companies and AAA Service had a very similar estimate, but I choose to go with them due to the good reviews on Google. They were quick to get the instillation done but the problems began with the permit inspection. They scheduled an appointment with the city inspector but failed to send a technician with a ladder even though AAA had to use one to do the work on the roof, so we had to schedule a follow up. Then the work they did failed the follow up permit inspection. A third follow up was scheduled for the corrections to be made but the technician never showed up. Then when they did (on the 4th appointment at this point), the technician advised they wanted to leave their ladder in my apartment because they said the city doesn't advise when the inspector was coming and the AAA technician didn't want to wait in their car for the inspector (funny enough, AAA doesn't give a timeframe when they are coming either, just a date that they missed half the time). Finally, the inspector deemed the work up to code and passed the inspection. When I called to get the permit paperwork, AAA told me that all they had was an email saying it passed... I asked them to send it to me and they never did. I had to go on the city's public records to find it myself and I only knew how to do so because of prior job experience with permits. Now, I have called three times for them to come get their ladder and they keep saying they will come and get it but never do. Long story short, they have missed multiple appointments and the only way to get something done is to call them 3-5 times. I wouldn't recommend using them because all they care about is the install and getting your money, after that, you have to beg them to do their jobs. When I spend $12,000, I expect a decent level of customer service/professionalism in addition to the actual work. The quick repairs needed to pass the inspection took weeks to get done because their lack of responsiveness/missed appointments. If I didn't work from home, this process would have taken even longer/been even more frustrating because I would have had to take multiple days off work for nothing due to their many missed appointments.
Stephen Freeman
a month ago
Very competent and professional electrician arrived in time scheduled and performed his sleuthing work in efficient manner until finally arriving at the source of my electrical problem and quickly fixing the problem. He also discovered another serious and previously unrecognized problem with my larger (of two) air conditioner units which was not operating. Plan made to arrange for AC repair w/in a short period of time.
I was happy with the service yet once the techs left the connection to my swamp cooler isn’t working properly. Not sure if it is because it was left on during the repair when water was shut off or not. Or the use of old parts to reattach the water line once the repair was completed. Not very happy that a pipe they replaced within the last year was replaced and no credit for replacing a pipe they repaired 6 mo ago.
Greg did a wonderful job replacing our kitchen disposal. He also shared helpful information to maintain our plumbing. Definitely would recommend AAA and Greg to others.
Jesse was professional and personable. He explained what my problem was and suggested maintenance to prevent future problems. He cleaned up everything really well. Good job!
AAA has been great and very responsive. The tech we had today Justin Anderson, did a fantastic job with the repairs and found the root cause of the problem. He also explained in detail what was going on. His knowledge and customer service is greatly appreciated.
I was extremely concerned about a leak I had from my upstairs bathrooms. I worked with benjamin was extremely respectful even wore shoe covers when I told him he didn’t need to, two other gentleman came to my house and did a wonderful job in a very timely manner extremely professional, and respectful. I highly recommend this company.
Gary Christian
4 years ago
We had an emergency sewer line backup and called AAA for a consultation, scheduled the work and wound up replacing the entire sewer line from the house to the main. A crew came the next day with a camera, all equipment to trench and worked 12 hours until it was done. They explained the entire process, gave me quotes and recommendations for a spot repair, but after reviewing the camera results, I made the decision to replace the entire line. They even sent someone to talk to me because I’m a senior, just to make sure I had all my faculties. I’m not sure about those results, but all the landscaping was returned to normal and the next day a plumber came out and cleaned every drain in the house and even replaced some traps. I can’t imagine a better experience. Thanks to Manny and his crew Andrea and Jim. Everyone was great. I will recommend them to anyone and everyone.
AAA Service is excellent at communicating which is important to me. The work is always done thoroughly and completely. I had plumbing work and Andrei did an excellent job and explained what and why, which is important to a layperson like me.
After more than 10 years of being an AAA customer and maintenance member, I will no longer recommend this company and will only continue to use them until my warranty runs out or I move, whichever comes first. The techs who come to do the work are respectful and professional and get 5 stars (Chris and Josh most recently), but my $17k + HVAC replacement experience has been extremely frustrating and earns the company as a whole a lower score.Here are the major issues:1. I question the sales tactics used with me (woman over 60). Even after several requests, I did not receive the tech’s documented recommendation and estimate of repairs from the A/C maintenance/inspection that occurred earlier the same morning as the HVAC replacement estimate until days after the install. Usually, you get this via email immediately after the visit. Also, I felt pressured to get a next day install even though my 13 year old, builder installed, HVAC system was working fine. The fixes recommended by AAA over the past year or 2 were several $1,000's, so it seemed logical to replace instead. I also had to pay ½ up front before the work, which I never had to do before. So, in retrospect, I felt that all of this was meant to keep me from changing my mind, but of course that’s just my opinion. However, I was sold an over-sized system, which they eventually re-evaluated and replaced after several complaints and system issues. So, they did honor their 100% guarantee in this respect.2. Unanswered questions via email after purchase. Example: Although all invoices and estimates are sent via email, after questioning what was installed the 1st time was not completely what I agreed to, I received via USPS mail an updated invoice with a separate page of my electronic signatures attached. Since the updated invoice did not match the printed copy I had from their portal or via email, I asked about it. My question of when I was presented with and actually signed this updated invoice was never answered.3. Started getting ill within 24 hrs. of the 2nd HVAC system install but didn’t make the connection to the system itself until a few days later. When I called AAA to explain what was happening, I was told to get my ducts cleaned because it can’t be anything related to the system. After doing my own research I found my symptoms were consistent with refrigerant exposure, so I emailed them and requested a refrigerant leak test. Two days later a tech came out and the meter reading was very high, indicating a major leak. He said the line had not been closed properly during the install. So much had leaked over the 10 days to this point, the system needed to be drained, refilled, and tested. He closed the line at that time but the rest of the work had to be completed the next day. My health issues went away after this.4. The system installed (Goodman) is noisier than my previous, builder installed, Lennox.5. The install failed the city inspection. One of the issues is electrical. I asked AAA if this is a fire hazard and should stop using the system until the fix. I was told it was not. Sure hope that’s true! It’s been 2 weeks since the inspection (3 weeks since install) and it has not been fixed yet. When I finally got an appointment with one of their electricians a few days ago, it was canceled by AAA the morning of the appointment and rescheduled for next week.So, my HVAC saga that began on June 5th is still not over….
We had our AC tune up yesterday ahead of the season and our technician, Austin Hinkle, could not have been better. He was friendly, knowledgeable, and worked quickly. He had a few recommendations to help with the longevity of the unit and was able to take care of it all while he was here.
Cody Morganegg
3 months ago
John Johnson did an excellent job fixing the leak in the bath tube. He had excellent customer service and explained what was wrong and did the job in quick time. This is the second time he been out to help us with multiple plumbing issues and we recommend him to others.
Rich Lamphere
2 months ago
Absolutely worst service I've ever encountered. Two times they have left us hanging. Scheduled appointment for Memorial Day, which I stated that I was very reluctant to do and stated as such, but was assured that they were fully staffed and it was no problem at all. Was given a window of 8-12, finally at 2:45PM we called and was told oh we assigned your job to a tech that wasn't working today, I've been looking for another time to reschedule you but we are so under-staffed today I haven't been able to do. So instead of calling us to inform us of this, we wasted over half our holiday waiting around. I asked them to please just reschedule us for the following Friday to give them more time to put us on the schedule.Fast forward to Friday, I receive a text at 1PM saying the tech is in route, at 2PM I called as they hadn't arrived yet, to let them know that street parking in our neighborhood was very challenging and that if the tech would please give me a call when they were close I could give him instructions to be able to park in our secure area so they wouldn't have to hassle with street parking. They said ok we'll let him know, nothing more was said and that was that. So at 3:30 when he STILL had not arrived I called once again, I was put on hold so they could check to see where the tech was. When the gentleman returned I was told oh this is a really unique situation I've never seen this, immediately after the tech texted you he was on the way he was sent home. We still have you on the schedule but we don't know when someone will be there. Why wasn't I told this when I called the first time? Why didn't they call me when this happened? Even though it means that I must now start this all over I cancelled the appointment, as I won't give my hard earned money to such a sloppy thoughtless company.Horrible communication, sub-standard scheduling, complete disrespect of customer's time. I would highly suggest you skip this company and look for one that doesn't leave customers waiting around with no proactive communication. My only wish is that was a way to give negative stars.
Josephine Montoya
4 months ago
I had a 22 point inspection done on my furnace. The gentleman who came out was very thorough and explained everything he was doing. He even went as far as explaining how the air flow actually works and the importance of maintenance. Thanks for a comfortable and reasonably priced experience.I will use them again in the spring for my outdoor air conditioning unit.Josie
John J. was awesome! He was very thorough and knowledgeable. The repair was done quickly. I would highly recommend AAA and will use them again in the future.
A/C died on 90+ degree day. They squeezed me in two hours later, checked entire system, identified problem, fixed it, completed a service, charged refrigerant, Did not try to upsell me. Very happy with this company & Tech.
I contacted this company because our furnace stopped working right before our coldest day of the year. They were so nice and got someone to come look at it right away. They were able to turn it back on, but we needed to get a new furnace. They worked so fast and with my schedule to get someone out to explain our options and scheduled an appointment for a installation. Bobby Folks came to do the installation and he was so nice and professional. Him and his team worked fast and answered all my questions. They also left my house even better than before they came. They cleaned everything up and explained everything to me before they left. Bobby and his team were so friendly and great to work with!I also had a plumber come out to help me in my guest bathroom shower and sink. Greg Thompson came out to look at my bathroom, but before he came our sump pump gave out and our basement was flooding. Greg was so amazing and took the time to fix our bathroom, but also our sump pump. He also had to help Bobby with moving a gas line. Greg was only supposed to be at my house for one issue but ended up staying the whole day and fixing everything in my house. He was so nice and understanding. He took the time to make sure everything was right and working. Greg also noticed one of my vents was not in the floor right and took care of it without me asking. He really took care of me that day and I appreciate it so much! He made sure I understood all my options before completing the work.I did a lot of research before picking this company, but I am so glad I went with them. Every person that has come into my house has been professional. Everyone I talk to on the phone has also been amazing and willing to work with me. I could not ask for a better company to work with! I will continue using their services!
My old AC broke down during one of the hottest weeks of the year. AAA got here the same day I called and installed the new system the next day. Humberto ,Rob, Michael were all very professional and on time. Recommend.
Russell Tidwell
3 months ago
Be prepared... I had AAA Service Plumbing repair a leak from a burst pipe. It was a very straightforward repair, but I was charged over $1000. It felt like the plumber spent more time trying to sell me on a whole home water filter and softener system ($6k - really?) than he did on the actual repair. In hindsight, I should have gone with someone else.
Joanne Demeter
a month ago
We’ve used this company multiple times now for repairs around the house. We always appreciate how easy it is to set up appointments in a timely manner. The technicians are always so knowledgeable and great at explaining things. This time we had John Johnson for some plumbing repairs. John really went above and beyond. I highly recommend.
Tanner Wendell
3 months ago
If you want to pay for services you don't need this is your place!I had a simple electrical issues and was quoted over $4,000 to do unnecessary work.I know it was unnecessary work because when I said it was out of my price range and I needed a second opinion, the technician told me I didn't need to do it all right now..Then told me there was only one line item that was needed, which was still over $1,500.At that point he lost my trust and I declined any work.I received their technicians report this morning and it stated that I was not home and wouldn't answer my phone as the reason no work was done...Another lie.I appreciate they were prompt in booking the appointment and professional in the office... that's where the good experience ended though.
Julian Gonzales
a month ago
AAA Service always comes through. Fair prices and today we had Jesse L. Service our home and got the job done fast and was professional and friendly. Definitely recommend AAA for your plumbing needs.
Stacey Lowenstein
5 months ago
The pipes in my kitchen froze - John came out and helped walk me through my options. He made a plan with me that I was comfortable with and came back the next day. John was on time, very clean and super communicative. I really appreciate John’s dedication to his work and clients. You are lucky to have him on your team!
Rochelle Jones
2 months ago
Jose is incredible, give him a raise! He is a true professional. He knows his stuff and explains things really well. He did a very thorough job. 10/10 recommend. Thank you Jose!
George Burgess IV
a month ago
I got a quote from Nick Rippeth, an employee at AAA. Scheduling the quote was very easy, Nick was on time to give the quote, and he was very thorough in checking my electrical setup and in coming up with a project that would address my needs. Overall a great experience!
Allie Christensen
4 months ago
Larry B is fantastic to work with. He curated a menu of several options for our sink repair, meeting us what felt like a good mid-tier option given our long term plans with our house. He was honest, clear in his communication, and educational in our decision process.
Donna Martinez
2 months ago
Had AAA come out to unclog bathroom drain but a little disappointed that the guy could not fix the entire issue as he told us he only did cleaning of drains nothing for the piping that needed attention as it leaked under sink after the cleaning and needed a gasket but he did not fix the issue he had no gaskets or fixed that type of issue?? Thought all plumbers fixed everything AAA has technicians that are specific to the issue.I would recommend getting plumbers that can fix the problem from beginning to end as this happened 2 weeks ago again as the plumber came out to check on sump pump issue and we were told we needed a sump pump specialist to come out had to schedule again for another technician to come out so had to wait another week … not very efficient in getting our issues resolved.
Scott McKinney
5 months ago
Our furnace went down on a cold day and they were able to get out to us shortly after we called. Austin was our tech; he did a great job explaining what caused the issue and laid out several options to remediate the issue. Extremely polite and professional…even had a treat for our pup! We’d recommend them!
Maureen Inouye-Harrison
3 weeks ago
I've used this company several times now, very professional. They installed and serviced my furnace. They recently cleaned my vents, and Sean and Stephanie were respectful of our shoe-free house, gave me time to wrangle my cats, and were very neat.
My technician Chuck was great! Very professional and showed me what was going on at every step of the process. Great service and feels way more trustworthy than other companies i have worked with.
Nathaniel Bruce
4 days ago
These people will charge you a trip fee to come out and give you pricing they could very well have provided over the phone. For us that amounted to $50 for a 3 minute visit. Will not use again and would not recommend.
Judith Brewer
5 months ago
My appreciation for the wonderful, heart warming and comfortable feeling of total satisfaction of a job well done with heart, sincerity and complete professionalism provided by your assigned service technician. Would I recommend your company’s services to a friend and do I plan on continuously utilizing your services in the near upcoming future, absolutely positively YES. Thank you for the wonderful amazing service rendered and the golden opportunity in meeting your employee Mr John Johnson.In Solidarity,J Annette Davis-Brewer
Graeme Humphrey
2 months ago
I had high expectations of AAA Service Plumbing, Heating, & Electric based off the large amount of positive reviews. What I now have realized I should have looked at the theme in the negative reviews. They are indicative of the exact treatment I received. My water heater's LED indicated that there was an issue with the blower pressure sensor. When the lady who took my call asked what the issue was I gave that information. The technition arrived, took a few photos, and then told me the blower had to be replaced which would cost $2500. I asked if the pressure sensor could be replaced and the answer was no. I was shell shocked at the price. Luckily I did some research while he was in his truck assembling a quote. First, the sensor can be replaced and the cost of an OEM is $40. Secondley, the cost of a new OEM blower is $250. He returned to the door with a quote of $2400 the included the blower at a cost of somewhere a little under $500. This would have been a huge finacial burden, but you have to have hot water. After he left I downloaded the service manual. It took me 5 mins to find the flow chart for trouble shooting the pressure sensor. Within 30 mins I had my water heater back up and running with $0 cost in parts.
Ermalinda Sandoval
a month ago
Had a shower drain that was clogged, A friend recommended AAA plumbing. Jesse and Jose came out and took are of the problem. They were very helpful and so courteous. Left the bathroom very clean. i would recommend this company for your plumbing needs.
Shawn Woodward was incredibly kind and friendly. He is very knowledgeable about his craft. Shawn explained everything in detail and fixed our bathroom sink in a timely manner.
Jodi Wallace
5 months ago
Our furnace stopped working on a single-digit day! We called AAA at 9am and they showed up by 11am. Izzy was great and walked me through what was wrong with the furnace, why it happened and offered suggestions to avoid future issues. This was actually the second time he had worked on our furnace, so having the consistency in his knowledge of previous repairs was very helpful. We will definitely use AAA, and Izzy, in the future!
Sean Turkington
4 weeks ago
I’m the idiot that turned on the garbage disposal with a shot glass in it. Greg Thompson is the professional that fixed my issue and gave some sound advice to keep my plumbing working efficiently. Greg went above and beyond and makes being a club member great!
Celinda Armknecht
6 months ago
AAA service was so friendly and professional from the very beginning when I called to schedule my appointments. Greg Thompson was so thorough, talked through everything he was doing, made recommendations, and was overall so professional and kind. I will definitely trust their service again! We are new to home ownership and he made me feel confident and educated on our water systems. Thanks Greg!Update: we just had our furnace serviced and we did a tune up, our technician Izzy Guana, did an efficient job, went through all the photos and suggestions, we will continue to trust AAA for our service needs!
Jose Gallardo was great with every aspect of this job. He was here fast when our basement was flooding from a backed up line. He was professional and he even gave my doggone a treat. Great service! Use AAA
I recently had the pleasure of working with Andrew from AAA Service Plumbing and I have to say, I was extremely impressed with the level of professionalism and expertise he brought to the job. Not only did he arrive on time, but he also took the time to fully assess the issue and provide me with a detailed explanation of the problem and the steps he would take to fix it. The repair was completed quickly and efficiently, and I could tell that Andrew truly cared about making sure I was satisfied with the work. I highly recommend Andrew and AAA Service Plumbing to anyone in need of a reliable and skilled plumber. They exceeded my expectations!!!
Samuel Garcia
3 weeks ago
Good customer service, good work as well as follow up. Only complaint is the price, crazy expensive for a hose bibb replacement. Material around 200, to go there 50 inital fee, 600 for 1 hours worth of work. Hard to justify the price
Cassandra Scanlan
3 days ago
Highly recommend, Jacob was great for our electrician needs and Tyler helped with the plumbing. Overall, great service and customer support
Cesar was fantastic! He answered all of my questions, solved all of my electrical issues, and had some great suggestions of how to make my house safer all while working very professionally and efficiently. I will definitely call Cesar for any/all future electrical needs.
John Johnson of AAA Service was able to quickly replace my broken sump before it flooded my basement, and he corrected improperly installed components of the sump system that caused had caused the failure.AAA has been great and I would recommend them to anyone. Thanks again John and the entire AAA team!
Deborah Lebow
4 weeks ago
Although I believe they did a good job, the cost was way out of line. So far, no one has reached out from the company to explain why the cost was so high. $821 to install a faucet that we supplied.
Andrea Morris
4 months ago
Service with AAA has been amazing both times we’ve had to have them to our home. Justin Anderson performed our furnace check up and was very thorough and helpful. Highly recommend this company.
Honestly, I didn’t realize businesses like this still exist! AAA service was incredibly responsive in repairing my blocked main sewer line, shortly after calling AAA they dispatch a technician. Jose Gallardo arrived and resolved the issue within an hour, very professional young man, who obviously knew his trade. If you’re looking for plumbing services, give these folks a try, I think you’ll be happy with the outcome.
Had a double AAA service today, Jose ran our sewer line and called in a follow up video run of line to get an even better assesment of our line, he was very helpful. Justin also came by today to do a furnace check up, he was excellent in answering all of our questions, offering suggestions, and will be sending info on humidifier cost. Both technicians were great.
We needed a big electrical upgrade for a workout room in the basement and electric car charging, and they came out and knocked it out quickly and professionally. They even found a way to bypass the need to tear up drywall, saving us lots of money on later repairs. Would work with again!
Our furnace was not working properly. We had used AAA in the past. So I called, and they were able to get a tech out within a couple hours. Izzy came and inspected the furnace and explained to me what was wrong and serviced it. He is very polite and good at his job.
Ty Izzy and AAA
Anthony Dybala
3 months ago
Jose Gallardo was the technician that stopped by for TripleA. He was extremely knowledgeable and professional, and did a great job in a timely manner. He even gave me tips/advice from a preventive maintenance stand point. All at a reasonable price. Would definitely recommend.
Jessica Martinez
a week ago
After being scammed by another company, we were so great when we called AAA services and Jose G was very kind and honest and did a great job!
Rebecca Heller
a month ago
Andrei M was here and was a wonderful help. We had multiple issues going on. Knowledgeable, helpful, and cleaned up everything when he was done. Would highly recommend!
Nick Maheshwari
5 months ago
After moving into a new house I was dismayed to find several things wrong with the plumbing that weren't brought up during inspection. Luckily AAA and specifically Ray Wamsley were able to get in and fix everything within 24 hours. So grateful! Ray went above and beyond showing me the plumbing features of my home to make me a more informed home owner. Definitely recommend!
AAA recently installed a new HVAC system at my home. Their estimator and salesperson way oversold me on a more expensive system by promising I'd save more in tax credits and Xcel Rebates. Now, post-installation, those savings are turning out to be ~20% of what the salesperson promised.I've been trying to get in touch with their team about rebates that Xcel is denying, and they've been very difficult to get a response from. I've been told only a manager can resolve, yet I've called this manager every day for a week + with no response.Do not trust this company. They are either ignorant or straight lying to their customers in order to win business. Very disappointing experience all around
Had an excellent experience with Justin Anderson, who performed maintenance work on my condo's 13 year old furnace. Justin was professional, respectful, and performed the clean up and maintenance work in a clean and efficient manner. I am very happy with the service he provided and the work he performed!
Lisa Acevedo
6 months ago
Thank God for plumber John Johnson who came out to our home and serviced our faucet. He was prompt, professional, and was able to get the job done the same day! We called AAA on Wednesday and John was here Thursday morning in a fully equipped van ready to start repairs. He was very informative and helped me understand the repair process. Will definitely recommend this company to family and friends. Thanks again John!
Martin Gossen
2 months ago
Needed to have one outdoor spigot replaced. Estimate was 1,300.00 dollars. Previous repair to replace this spigot was 200.00 dollars. When asked “why” the answer was that special tools were required and that he did not want to solder where there was some insulation. Special tools to replace a spigot. He said he could replace the valve on the spigot for 450.00 but that might not work. I got the previous team coming over and they guarantee the repair will not be 200.00 to fix this spigot. No more estimates from these folks. Bad and dishonest practice.EpilogueIt should be noted that the root cause of the spigot failure was a broken “Vacuum Valve”. Replacement of the broken part and service fee was $110,00. Spigot works perfectly. Less than 10 times the estimate assessed by the AAA technician.
Grace Shattuck
3 months ago
Greg Thompson was professional, on time and great to work with. He helped install a new sump pump after ours had mysteriously stopped running and nearly flooded our basement. Will definitely use Greg again for any plumbing needs!
Mary Ann Nyman
a month ago
Andrei fixed our vacuum breaker and installed new shut off valve. Great work, quick service and explained everything in detail. Very happy with the work
Naomii Stokes (Nomes)
5 months ago
John Johnson came out to our house as we had just moved in two days ago and didn't have any hot water. He came in and immediately diagnosed our problem and got it fixed in what I would call record time. He even went a step further and found some small irregularities that would hinder us in the future if it didn't get fixed now. Thanks to him I'll be able to actually relax knowing everything has been taken care of. Thanks John for everything! Definitely the person to call! 🙂👍
Jeremy Clarke
2 months ago
The best in Denver hands down! Shout out to Beau Ames who has gone above and beyond to help with my busted circuit breaker! 10/10 recommend for friendly and honest service.
Mike Kerrigan
3 months ago
Guys shows up to help with an out door plug. He gave it a 5 minute look did not test anything. He gave me two bids $1200 and $1600. He wanted to replace the breaker and outlet. I called a second electrician he found that the timer had a wire that burnt out. Fixed it in 5 minutes and did not charge me. Stay away from this ripoff company!!!
CORY GILSTRAP
a month ago
John Johnson was personable and professional! Even our dog liked John! We will continue to use AAA and recommend you because of technicians like John!
AAA Service was absolutely the best company I've work with. They were the first estimate we had done and after several, the one we ended up going with. I enjoyed working with Justin on the estimate for a new furnace and a/c, all my questions were answered and more. It was like he was sell to a family member, he never try to upsell us. In fact he made sure we weren't putting in more than we needed to help save on the enery cost. Austin came out to take a look at what we needed for the electric part of the install and we are so thankfully he did. He discover a major safety issue we had to have fixed right away. This put a delay on our a/c but my family is safe and we are forever grateful. The work started the next day, furnace was in and done wonderfully by Roger and Jamie! We love our new quiet, efficient furnace! I can't say enough about Austin. Not only did he have our new electric box installed on the same day. He came back the next day and spent a few hours to help us save time and money by running all the lines for when we do decide to put in A/C. Even the city inspector was impressed with Austin's work, you can tell how much pride Austin takes in his work. He made sure he left the job better then he found it! In all, everything went great, better than expected. A big THANK YOU to Justin, Austin, Roger and Jamie! To the AAA Service Executives, your team is amazing and I look forward to a long relationship!!
candace west
3 months ago
I asked for a bid on a garbage disposal installation. I had already purchased the unit and just needed someone to install in my condo. They sent someone out and I was quoted $600 just for a simple install. Outrageous. I paid the $49 trip fee and asked for them to email me the bid and said I would get some more opinions before I proceed. I never got the follow up email. Don’t use this company.
Barb Snowbarger
6 months ago
Absolutely love AAA! They are so responsive, professional and their plumbing repair was beyond reproach. Greg went above and beyond what was needed to make sure all our plumbing issues were repaired to our satisfaction! He was friendly and gave us options for the repairs that were needed and did not push us to do more repairs than were necessary! Would always use AAA in the future.
Stephanie Kierstead
5 months ago
Our service technician, Austin was great. He efficiently diagnosed the problems with our furnace and provided options for repairs/replacement. He was super friendly the whole time, even while our toddler, infant and dog were being obnoxious. He even had a little doggie treat bag for our pooch. 10/10 would recommend him.
My living room’s thermostat would not turn off the boiler (installed by AAA in 2016) in my garage. The temperature, in my living room reached 92 degrees with no sign of slowing down…heat just kept pumping out of the living and dining room vents. Chris Young, HVAC technician, arrived as scheduled, diagnosed the problem, gave me a clear explanation of the problem, and gave me options. I really appreciated his professionalism, and his kindness. AAA Service will always be my go-to company for plumbing, HVAC and electrical needs.
Have used this company for years… Once again, the experience from start to finish was excellent… With not only the communication from the call center, but also both Ashton and Jose were knowledgeable, friendly, and efficient diagnosing my problem and ultimately doing the repairs - would use again and highly recommend!
I am Shawn Gater I needed plumbing service done on a property for Mrs. Lily Prack. Mr. Jose Gallardo was a true professional arrived on time went way beyond the call of service and performed an exceptional job I only recommend him for all my tasks. definitely in the near future AAA is better than any other company we have ever used in the past I highly recommend AAA. I will without a doubt be using AAA for all our plumbing issues. So, my advice to anyone who needs plumbing work done don't settle for less because they are the best, just ask for Jose Gallardo for all your plumbing issues & Kim in customer service. Service with a smile Guaranteed! Thank you, Jose Gallardo & Kim. Best regards Mr. Shawn M. Gater for Mrs. Lily Prack Denver, Co
Macie Miller
6 months ago
We recently used AAA a while back to help install a new outlet for our washer/dryer. During that appointment we decided to become members, and wow what a great decision that was. about 11 month later we had an new/separate issue with our water heater. The technician that diagnosed the program and installed a new water heater same day was Ray Wamsley. Ray was a great technician to work with. We are so happy we became members!! It saved us both time and money which is much appreciated.
So I called because my furnace was short cycling and my house was very cold. They had Austin Hinkle stop by to take a look at it, and instead of leaving space heaters for the day like expected he actually fixed the problem and got us heat again. Austin was professional and knowledgeable making this a very pleasant experience. He also got us setup with a affordable service plan I was unaware of to avoid future problems.
We had an excellent experience with AAA. When we called to let them know we were having problems with the water pressure valve that they replaced in 2021, they came out the same day and replaced it at no charge. The plumber, Greg Thompson, was extremely friendly, competent, and professional; a real pleasure to do business with! He went above and beyond to tighten our kitchen faucet!!!! We will definitely call AAA with any future repairs!
I have been a customer for many years and called for a furnace malfunction. 2 separate techs came out and worked on the furnace as it was complicated.The diagnosis was different from the 2 techs but combined we got the furnace going again. After discussing with Ryan the manager he agreed to credit half of what I spent to get the furnace going again.Ryan was incredibly professional in handling my concerns of different fixes and credited half of what I paid which was not insignificant. AAA has always been timely with their service and this is another example of why I will continue to use their service.
Elizabeth Grimm-Morales
4 months ago
AAA service sent out JD to fix a leaking pipe. Before starting he explained exactly what needed to be done and completed the work promptly.
I had a few questions about plumbing issues unrelated to the service call and he took the time to answer my questions and let me know how to prioritize getting the work done.
Brenna Blythe
8 months ago
We had a great experience with AAA service! We noticed a leak in our basement and AAA service was able to come out the next day. They were punctual and communication was very good! Gordon was our technician and he was very knowledgeable and made sure to explain everything to us as he was working. He worked quick and efficient and everything is working great now! Also fair pricing for the fix! Would definitely recommend!
Krista Braton
a month ago
Replaced a 15 year-old water heater on the same day along with correcting some pipe so it was up to code. Andrei was very personable and professional and I appreciated his help and thorough checking of important safety measures.
Florence Martinez
a week ago
Excellent service Jose Gallardo friendly service and explained my plumbing problem knew exactly what we needed we were taken advantage of by another company charged 3 times the amount we paid they were rude Jose Gallardo did a fantastic job and very clean will recommend AAA plumbing to all our friends and family
Gage Collins
3 months ago
Will REIDY was amazing and knowledgeable. I called AAA around 10 am. Will was at my house at 11:15am and had all the work completed by 6pm. Very fast and great service.
I’ve had Austin a couple times and he’s been great at both communication and doing the work he recommended. Will be happy to see his name come up on any future appointments.
Stephen Goldstein
4 days ago
Eli is a very well experienced professional plumber. I feel very fortunate to have them working in my house from various projects.
The salesperson came to quote electrical issues and within minutes, seemed interested in selling their plan so we could avoid the trip fee and the (unexpected) diagnosis fees he would need to give an accurate quote. After briefly looking at our panel, we were told the work we are requesting, could not be done as quoted by other companies and bad-mouthed them for saying that it could be done as we requested. A much more expensive solution was then suggested. I wanted an apples-to-apples quote. I don't the like use of negatives when trhinb go make a sale. You should be able to quote the job with the positives of how your company can solve my problem. We refused a bid for the small item he said he could do. As AAA Couldn't help with the major electrical issue, and the negative experience.....we can't do business with them.
Sandra Hammer
a month ago
I am extremely impressed with this company!
From the first phone call until the end of the completion of the service, they were 100% professional, reliable and trustworthy. I will definitely be using them again!
We got our furnace serviced as part of our move. Austin was professional, fast, and did a great job making sure our HVAC was up to snuff. $39 service was also a huge perk! I'll definitely be using them in the future!!
Justin Anderson was a big help when he came out to check my ac. He gave me detailed options for getting it fixed and kept me in the loop with the what's, whys, and how's of the process. Would recommend him.
We had a great experience with our plumber - John Johnson. He was very nice and quick to find the issues. He explained what was going on and gave us a few good options. We appreciated that he took pictures and showed us what the issues were.On a personal level, he was very kind and a joy to chat with. Even our dog Chloe liked hanging out with him! It was a very good interaction. Great guy.
Theresa Mack
6 months ago
Larry did an amazing! He did a great job! AAA service I would always use! Very professional and friendly. Explains everything to you and options. Great company. First time I have ever used them and won't use anyone else.
Good
Marlene Kowalczyk
5 months ago
AAA Service, is the best Andrew was our Drain Tech an he was AMAZING! he explained everything was so nice an professional. So I now have a plumber. Highly recommend them an Andrew.
Bobby Duncan
6 months ago
We are very relieved to have gotten our problem resolved so quickly. Josiah and Nick came out and got us all fixed up. Very nice guys and super informative on what our issue is and how we can permanently fix it. They had to perform the work while it was snowing but still took the time to double check everything and make sure the job was done correctly. I will definitely be calling AAA service plumbing for all my future plumbing needs.
Donna Maumus
7 months ago
Austin was the tech that came out to repair my furnace and get it up and running again. He was polite and efficient. Very pleased with his service.Gordon Stockman did an amazing job of replacing my water heater. He took his time to properly evaluate the issues at hand and made appropriate recommendations. He was very professional, knowledgeable, and thorough during the entire process. It was a pleasure to have him complete the job and did quality work. Thank for Gordon for a job well done!
Jonathan Ditallo
4 weeks ago
Just had Austin Hinkle out to service our AC…this is the second time he has serviced our unit in as many years. He is thorough, professional and very detailed.
charles hanford
3 months ago
Reid showed up on time and did a full review of my AC system. He showed me how my system can be improved but said it’s working pretty well. He also showed me how I could save money on the improvements.He was a nice guy and easy to talk to. I look foreword to seeing him again.
Andrei was fantastic today. Really helpful explanations and expectations for life of the currently installed products. Professional and courtesy throughout the job as well.
Bastiaan Cornelissen
3 months ago
Very responsive, but pricing is staggering. Quote for rough-in only of power from existing outlet to two future light fixtures and a wall switch in an unfinished pantry was $900. That price INCLUDED a $300 discount because we had all the Romex, electrical boxes, and the switch on hand. Price was exclusive of the fixtures themselves. Electrician estimated the job would take 90 minutes. I just paid the $49 trip fee and called it a day.
Alec Jae Maes
3 months ago
Most recently, Chuck came out to prepare our AC for warmer weather. He was very respectful and friendly. He did a great job! Also...and this is hard for me to believe...our dog, Kizzy, who hates strangers, actually walked up to him and let him pet her! Zach came out to perform maintenance on my furnace. He made sure everything is up to code and cleaned it all out. He was friendly and professional. I greatly appreciate the service of AAA and Zach's diligent work.
Andrew came to our house and helped diagnose our clogged sink. He was slot on and meticulous with his work and fixed the problems thoroughly. Thank you!!!
Donald Seigler
4 months ago
The tech, Ashton, came and got my toilet flushing again after a guest had dropped some foreign object into it. He did it quickly and efficiently. Very appreciative of the great service. Thanks Ashton!
Tailor Kamins
3 months ago
The plumber that came out was very professional and did explain everything in great detail (I wish him only good reviews), however the quoted cost from this company to replace this heater was 6 times the average cost for the area. I will be looking elsewhere.
Asked AAA to look at a leak in the main drain stack. I was presented with options to address the problem - one was to do it right and the other was to McGyver it. While tempted to do-it-ur-self to save money, I decided to do it right the first time. The service (John Willing) was straight forward, personable and done right. Now the problem is solved and I can do other things. Thanks.
Andrei came out for a leak coming from the upstairs bathtub. He did a great job quickly diagnosing the issue and fixed the leak.
Technician Andrew was great. He was able to identify the issue with our drain and answer all of our questions and recommend their services for other work that I needed done.
Corey at AAA was awesome. Very polite, professional and efficient. He cleaned out my sewer line to the street (which was completely blocked up). He explained everything to me clearly and answered all my questions. This company also charged a way better price compared to the other places I called. I plan to use them going forward for the annual root trimming. Hopefully that will avoid another big blockage from accumulating.
Nick Anderson
10 months ago
What a great service! While we don’t always expect such a quick response, we called AAA at 8am for water leaking from our toilet and Doug Hammond showed up at our house at 9am. He was quick, thorough, and professional. The charges and work were very transparent. This our second time working with AAA and both have great experiences with good outcomes. The people are all very courteous and professional. Highly recommend.
Jose Gallardo was awesome… drain tech number one for us! On time, explained what he was going to do then did what he said he would! Life or wood floor saver! #10 of 10
Susan Rainey
3 months ago
They showed up to give me a quote for a new hot water heater, on a Sunday for no extra charge, and instead replaced a valve. Knowledge, professional, prepared for anything and saved me money. I definitely recommend.
John Johnson was excellent! Very professional and answered my questions and was very detailed oriented. I want him to do my annual plumbing inspections. Your company should soon get a call from Mark Jensen for your services. Mark was over when John was doing the inspection. I mentioned how good he is and he happens to be looking for a company for plumbing, heating & electric. John reflects highly on AAA Service!!
John Johnson did a great job hooking up the line to our ice machine. He thought it would be a complicated job at first but quickly found the right valve and got the water hooked up. Would definitely recommend AAA. Also both times I’ve called they were out the same day, so very fast service too!
Mr Nunez was a pleasure to work with. He was very respectful and courteous while explaining the job he was performing. Thanks AAA for sending Mr Nunez to our house…
John Castellano
3 months ago
Andrew was great. He explained everything and wanted to make sure the repair was fixed. We have used AAA many other times and will always be a customer.
John from AAA Service flushed our 2 75 gallon water heaters. He was on time, very efficient and answered my questions about water filtration systems.
John was very efficient and clear with the repair and sent pix of replacement faucet fixture from store. We appreciate his professionalism.
Had some electrical work done at my home. Was easy to schedule and the electrician was friendly and professional. Editing my review to include the newest service I had done with AAA. First off I forgot to include the name of the tech that did my electrical. His name was Nick Rippeth. Did a great job and was very friendly and professional. I also just had some plumbing done to fix some washer lines. Tech's name was Greg Thompson. He did a great job as well. He was efficient and professional and made sure I got a fair price for the work being done. So far very happy with all work the techs from AAA have done. Will use again.
Had an issue with a leak, and the service by Greg Thompson was fantastic! Got everything taken care of and helped provide great information on upkeep and maintenance! Would recommend the service to anyone who needs it!
Hubb Crutchfield
5 months ago
Wow! Thank you AAA Service and Jose Gallardo for saving the day! When it rains it pours! We had three blocked drains at once! Considering both my spouse and I work from home while taking care of our two-year-old daughter, 3 blocked drains are an emergency. Not only were drains blocked one of the blocked drains was a blocked toilet making the situation extra supper drastic! I thought I might be digging an outhouse in the back yard. Fortunately, one call to AAA service and we were delivered from such a grizzly experience. Mr. Jose Gallardo arrived swiftly and promptly. Mr. Gallardo put on shoe covers before entering our house which both suppressed and impressed me. Mr. Gallardo was able to explain to us what the problems were and what he could do to fix them. His explanations were clear and informative. I now have a better understanding of my homes plumbing. In a very short amount of time Mr. Gallardo had our drains draining and out toilet flushing. I sincerely believe the areas he worked in were cleaner after he finished than when he began. We are very grateful that AAA is running a $79 dollar special on the drain unplugging. I absolutely feel we got our monies worth and that is saying a lot considering the current inflation our economy is suffering. The good work did not stop there. Mr. Gallardo also brought a leaky pipe and several other small problems to my attention. The leaky pipe was resolved on the spot before it could cause any major trouble. At no time did I feel that Mr. Gallardo was up selling, pressuring us, or creating unnecessary work. I found him to be 100% credible and ethical. He presented the facts to us, and we made the choices. Mr. Gallardo further added value to the experience by educating us about how to better take care of our plumbing. Mr. Gallardo was polite, informative, enthusiastic, and supportive. My two-year-old was extremely interested in watching Mr. Gallardo work. MR. Gallardo had no trouble working in her presence and perhaps recruited a future apprentice for AAA. Thank you all for your good work!
Sharon Moreno
4 weeks ago
Jesse was FANTASTIC!! He arrived early, explained the process and cleared my drain. He's efficient and very professional.
Chloe Wilkins
6 months ago
This is our second time using AAA for our home repair needs, and we have never been disappointed. They communicate well, they are professional and polite, and they do the work very efficiently and effectively. Blake, chuck, Jario, and anyone else who helped us this week, thank you so much for everything you did to go above and beyond.
Julie Goddard
4 months ago
Chuck was excellent. He was thorough and knowledgeable. He explained things so that I could understand and was able to give me multiple options for levels of intervention. I was very impressed and would give more than 5 stars if I could.
Jeremiah Bellile
a month ago
Andre was great! Came over on a Sunday, replaced our water heater, and did it quickly. A+ service.
Karen Barnett
4 months ago
Greg is thorough and thoughtful. I live in an old building, so plumbing is old and wonky. He thinks creatively on how to solve our plumbing issues while trying to avoid opening walls into other units. He is really knowledgeable!
Stephanie Carlson
2 weeks ago
Jose G. was an absolute pleasure to work with. He was polite, professional and recognized our problem immediately. Thanks for a great experience!
Nicholas Nemeth
2 weeks ago
Electrician arrived within the specified time. He was professional and explained why some of my outlets weren't working. Repair was quick and the service was great!
Mike Schmiegelt
2 months ago
Andrei was polite and performed the job quickly leaving the work area clean and the sump pump issue resolved. They provided a 2 hr service window the morning of the service.
Lindsey O'Donovan
6 months ago
Justin (HVAC) was awesome! He took his time, explained everything well and was very courteous! Doug (plumber) did a great job as well. He thoroughly checked everything, explained what he found and was a really nice, friendly guy! I wish I could rate both of them higher. They were great!!
Michael Pena
4 months ago
Andrew from the drain dept was AMAZING! Highly recommended for any drain services needed. Very professional, we need more techs like him. Will be using this service again because of him and referring. Thank you
Michelle Rivera
a week ago
Joseph was awesome! Very professional. Let me know what needed to be done and wasn't pushing me for a sale.
The technician, Izzy Gauna, who performed our heater evaluation arrived on time and was very professional, knowledgeable and personable. In fact he gave me a solution to a minor problem with replacement of the furnace filter that nobody else ever addressed. It was a pleasure working with him and the overall experiences with AAA Services was a joy. I have been a customer for over 20 years and have never been disappointed. Highly recommended.
Appreciated the prompt arrival and thoroughness that Chuck displayed. He was friendly AND knowledgeable; fixed the problem, and explained future issues.
jason saunders hardin
6 months ago
AAA Service came out to my house today to fix some plumbing issues. Greg Thompson their tech was absolutely incredible. Explained everything, to care of everything, very happy with service. Thank you! Will always use AAA Service Plumbing Heating and Electric for any issues my home has.
Shaun Schuyler
a month ago
10/26/17 Paul K. was in and out in no time. Very efficient and effective with the service, and I couldn't ask for anything more. I've been using AAA Service for years, and they always deliver fantastic customer service.11/15/17Ray W. came in to fix my bathroom sink. He was fast, efficient, and did a great job. AAA Service is my go-to for home repairs.7/14/21 Joshua S. came out to look at my bathroom sink, which was clogging up. He was able to unclog it in record time and solve the issue. I look forward to AAA Service continuing their stellar service10/7/22 John Johnson came in to fix the caulking on a tub. He did a great job on the repair, and made it look and function better than it has in years. AAA Service always does great work, and they are the first team I think of whenever something around the house needs fixing or upgraded06/06/23 Andrei Melnic came in to inspect the plumbing and repair a leak in my condo sink. He was fast, courteous, and professional. Andrei did great work, and I really appreciate the tips he gave to improve some things going forward. Great work, as always, from the folks at AAA Service
Christopher Willis
5 months ago
John Johnson was extremely helpful. Very knowledgeable plumber who is personable and honest! He helped us with hot water heater repairs. Can’t thank him enough.
Antonio Gheller
3 months ago
Justin (Anderson) was flat out amazing! The guy went beyond on everything he did. AAA Service has a great one. Keep doing you, Justin!
The service was not worth it, I was told on the phone that no dispatch service would be charged but when technician arrived at my home he had me sign a disclaimer that they are not liable for any damages done to my house and I would be liable for his equipment. If I choose to not have him service the home I would be charged a dispatch fee, which I was told on the phone that I would not be not be charged.
John Johnson was terrific. I really had a mess left to me by the precious owners. Showed up a bit early and had the whole job done by the time he was supposed to get there. Thanks!!!
Anthony Standifird
5 months ago
Jose came out and had our line cleared within 10 minutes. Very professional and knowledgeable. Explained the entire process and what the probable issues were. I'd definitely use them again.
Stephanie Hicks
6 months ago
Had a furnace issue during a cold snap and they were able to come out the same day. The company communicated updates on ETA throughout the day. Izzy was professional and personable and explained the the issue in easy to understand terms. Thanks Izzy, enjoyed our chat while waiting for the furnace!
Jeannette Bury
a month ago
Andrei did a fantastic job today and was very much appreciated. He certainly deserves recognition! Very nice, polite young man!
Barlow Anderson
a month ago
Andrei was amazing and helpful. Wicked nice and guiding. Helped me avoid needing help in the future! Absolutely sticking with this service.
Krysta Lynne
2 months ago
Jose Gallardo, my plumbing tech, was efficient, friendly, informative and my dogs liked him which told me he is also trustworthy. I highly recommend the company and the tech!
This is a review from Marie l. Our tech. Jose g came out very timely. He explained in depth the options I had and went over them all with me. I will be using your services again thank you so much!!!!
Great service all around. Friendly personnel from making appointments to service at home. Excellent timely and professional repair by Gordon. Great communication and explanation of issues. We suspected leak under kitchen sink. Gordon confirmed leak under double sink and also garbage disposal. Also strainer on left was rotted underneath (plastic) and leaking as well. Replacement of garbage disposal, pipes and strainer, all steel/brass better quality, long lasting and long warranty. Great care taken to protect floor and cleanup. Everything went well, efficiently too. I honestly thought price was a bit high but so worth the expert repair and installation. Definitely recommended.
Dennis Kellams
2 months ago
Arrived on time, analyzed problem, offered 3 levels of job performance, completed timely and kept work areas clean. Reasonable price for the work performed. Very pleased with employee performance and quality.
Jesse Rosales
2 months ago
Good quality service & the technicians are super respectful & polite. Greg Thompson did a follow up call to make sure the install was done properly & he was great!
I have used this business on two major projects and have been amazed at the responsiveness and professionalism. This is truly how a company should operate.
Paul C Raver, Jr.
4 months ago
Izzy from AAA Service did an outstanding jobs. He identified both problems and importantly explained them in an easily understood manner. Great service!
G Gottron (X2FlyA320)
3 days ago
Well, called them out to look for a blown transformer for my doorbell, never did find it, then tried to sell me a $10k new panel.. Called a handyman out and found it. At least I only had to pay AAA $49 for the call out fee..
Joseph was awesome and ver knowledgeable. Even though I didn’t receive great news on the cost I appreciated his honesty.
Both reps were super professional and did a great job. They exceeded expectations and I would definitely hire them again!
Nicholas Halbach
3 days ago
Humberto was very friendly and knowledgeable. He did great work and was very timely.
I had a really good experience working with this company. Easy to schedule. Our tech Joe Romero helped figure out how to install, wire, and plumb a steam humidifier in our tiny HVAC room and did a great job. Will use again.
Appreciated the confidence of Andrew and Jesse and their professionalism. Would definitely use this company again.
We are selling our house and the buyer requested a furnace tune up, inspection and cleaning. AAA was able to schedule me right away as we had a tight deadline.Wolfgang Hasselquist was our tech and he arrived right on time for service. He was extremely professional, courteous, and thorough in providing the necessary documentation we needed for buyer. He even made sure we double checked through the documents before he left to make sure everything was right the first time. The process was pain free and we really appreciated Wolfgang and AAA!
We had long overdue maintenance and inspection for our furnace and A/C. Our technician Jamie was phenomenal! He answered all our questions in detail and replaced parts as necessary to keep the systems maintained and functioning. We had a massive rainfall though so the work had to stop for the day but he returned first thing the next morning to wrap it up. Excellent customer service despite all troubles. We loved the professionalism and expertise so much that we signed up for their awesome membership deal (it’s an awesome value too). We look forward to working with AAA again - hopefully just annually for maintenance ;)
Patricia Swamberger
4 months ago
Austin came to my house and completed a furnace inspection. He was friendly, knowledgeable and walked me through a lot of the details. Highly recommend this company
Alethea Fette
5 months ago
Justin Anderson was an absolute pleasure! He was courteous, efficient and communicated the repair needed, as well as the cost associated, clearly. AAA exceeded our expectations!
Michelle Hevey
3 months ago
Justin Anderson was just the HVAC guy we were looking for! Very diligent, thorough and knowledgeable! Easy to chat with and helped get our HVAC unit ready for Spring! Thank you Justin!
Shaelli Lawlor
7 months ago
We just needed to have our hot water heater replaced. John Willing was professional, fast, efficient and super friendly. He was transparent about costs and helped save us a little money. Next time we have any issues, he'll be out first call
James Logan (SigMan244)
9 months ago
The repairman Corey arrived promptly according to company projections at the time we contacted them. He contacted us one the way as well which we appreciated. He promptly went about his work and soon cleared our drain. He couldn’t guarantee the work because we didn’t do a video of the drain which was disappointing but not a major concern. He also cleaned the area very thoroughly before departing. Based upon what we experienced today we would use AAA again, we would recommend their drain clearing service, and we would gladly accept Corey again as our service man.
Britt Cisneros
3 months ago
I interviewed for this company and they speak all about “growth” and “there is lots of room to go” to call me and tell me I’m over qualified and they would be holding me back. If you have the room to grow then make that make sense. How do you trust a company that can’t keep their word in a simple conversation
Michael Cogswell
5 months ago
My experience with AAA was great. Our plumber, Benjamin F and drain tech, Andrew were awesome. I would definitely recommend these guys.
AAA is fast, friendly, and efficient. I had a heating issue and called in the evening of New Years. I had the friendly call center contact me first thing, and Izzy Gauna at my house the same morning. He was able to diagnose my issue and get my furnace at least working. He was very knowledgeable and thorough, and I really appreciated him going into great details about my furnace and the issues. 5-stars all around and will work with these guys anytime I have HVAC needs.
Cesar was very knowledgeable and replaced the outdoor light efficiently. I dislike the effort of overselling on other unasked for items.
after changing ownership all of the sudden they are requiring all sort of paperwork and disclaimers to be signed... not sure what is going on... they used to be pretty good but this past weekend me and my tenant went thru hell to get the service to used to get with no issues... sorry they just lost a loyal customer.
Asare Nkansah
6 months ago
I don't think I've ever appreciated a plumber fixing my house as much as I did during my most recent visit from John Johnson (that name is wild btw haha).What I really appreciated about AAA's service was John's willingness to find a path to get the job done in a way that didn't break my family's bank account. He was extremely polite and eager to assist. He even took the time to educate me so that I could understand what needed to be fixed, why it needed to be fixed, what could wait a bit more time, and how to make sure that my house is running in an optimal fashion.Super impressed by the work this dude put in - I would ABSOLUTELY call these people again if John is any indication of the quality my wife and I will receive when their workers come out. Great work AAA, will be calling again
Rick Fantini
2 months ago
Ralph Caldera & his colleagues did a very professional job installing my furnace. I would recommend contacting Ralph if you need to install a new furnace.
Jaycee Chinn
7 months ago
Greg Thompson installed our new hot water heater. He explained what he did and why, and how we should maintain it. He did a great job cleaning up the area. And he likes dogs!Update- Mr. Thompson had to make two additional visits to our house in December, after installing the water heater. He put a water pressure regulator in because he noticed our pressure was way too high.We had a kitchen faucet that needed to be replaced. He researched, ordered and installed one that would fit our existing (very old) sink.Each visit was professional, informative - and challenging, since nothing is easy to work on in an 80-year old house.And now our pup has really grown fond of him!
Joey Trujillo
6 months ago
Prices have increased substantially. Once a fair value quality service is now overcharging their customers. Charged $750 to swap out a kitchen Faucet!? Once a satisfied long term customer with multiple properties, now taking my business elsewhere. Recent bid to replace heater/ac system is $5k over the competition. Have seen TV commercials and additional advertising, best of luck with your new business model.
We've used AAA plumbing multiple times and have always been happy with them. Gary T. Did a great job installing our new garbage disposal and plumbing for the new sink. He was on time and professional. He did a great job cleaning up and making sure I was happy prior to leaving.
Tyler was very knowledgeable. He was informative, quick, and was able to answer all my questions. Very happy with his service!
Davejim Saunders
9 months ago
Ben was awesome he showed up two hours early. He was respectful, quiet, efficient and he did the job quick and showed us some areas to take a look out and possibly repair later as well. Thank you so much, AAA plumbing is always reliable, fast, and there are never any issues with their work. Highly recommend this company you get what you pay for and they are great. Worth it!!!
We’ve been having issues with sulfur and methane smells in our house. John Johnson was incredibly insightful to what was happening and causing the issue as well as clear and concise with the work and cost. With this being a new home to us for only 6 months, we were relieved to have John’s knowledge. We have more work being quoted and will be asking for John to return!
Meaghan Sullivan
7 months ago
I’m super impressed with this company. I called in the evening expecting to be scheduled a week out but they sent a tech, John Johnson, the next morning.John assessed what was wrong with my sink and gas oven and explained very well what work had to be done and what to expect. I even had a last minute ask to cross another item off my to do list in the shower & he was able to do that too! 10/10 would recommend this company - and John - to a friend.
Larry Barela did a fantastic job and was super professional and flexible. He is an excellent worker and I will definitely request him if future problems arise. Highly recommend Larry and AAA Service Plumbing, Heating & Electric.
shari nelson
4 months ago
Ashton and his team did a fantastic job repairing my sewer main line and had the best price I had found. I highly recommend them.
Great service by Josiah who helped us trouble shoot a plumbing issue in our new construction home. They kept us updated throughout the entire process and shared expertise along the way. We had carpet cleaners working at same time causing a little chaos so appreciated Josiah’s patience. Highly recommend AAA!
Christopher Lee
3 months ago
I was really impressed with the thoroughness of the maintenance of both my heating and air conditioning systems and would highly recommend AAA and their technician, Humberto.
Heather Lindemann
a week ago
John was super helpful and knowledgeable. Best of all he got the job done quicker that I expected.
safina ahmed
6 months ago
Justin came to look at our 20 year old furnace and was very thorough and explained all of our options in detail. We really appreciate how he gave practical information to help us decide on next steps. We will continue to use AAA for our homes needs!
Marc Azoulay
7 months ago
After this most recent storm of the century one of the pipes in my garage burst. I called around local plumbers but was unable to find somebody with availability. AAA picked up right away and dispatched a plumber to my house the next morning. Greg arrived on time and was professional and friendly. He quickly diagnosed and repaired the issue without any problems. It's fair to say that he saved Christmas for me and my family. I plan to use AAA for all of my future plumbing needs!!
Daniel Duran
6 months ago
Chuck and Justin came through for us. Had been dealing with Furnace not working then working. They came and got this thing working like a champ. Better than before or ever. The company overall made a great impression. Will be sharing with family and friends the number for this service company.Thanks
Andrei Melnic was great. He did a thorough review and went through my options and answered all my questions.
Lisa Jackson
8 months ago
Izzy and Wolfgang came out to diagnose a problem with our humidifier and inspect our furnace. These two were punctual, very professional and did a great job explaining the work and maintenance. They took the time to explain the issues, as well as what we can do to help prevent problems in the future to keep costs down. We appreciate the honesty and sincerity and they didn’t push sales as we have come to expect from service calls. These guys were top notch and we look forward to working with them in the near future. We would highly recommend their service. Thank you!
DoloresI Crouch
a week ago
The service person was more than helpful, understanding, kind and gave great advice - you are very fortunate to have him working for you. Dolores
I called a few places on a really hot day when my air conditioner stopped working... AAA service was the first (and actually only) place that called me back and set up an appointment for the next morning. Reid McGowan arrived ahead of schedule and was amazing. He was polite, professional and extremely competent. He took a look at my system and was honest with me about the service that was needed (critical) at this time to get the A/C working, and also pointed out some things that could make my system perform better. I signed up for the annual plan that gives me service four times a year (very reasonable price, by the way). Reid got my system working and my house cool again. I could not be happier. Reid and AAA Service have my business for life!
Joseph Aragon
2 months ago
Ralph and Angel did an amazing job. Very professional and answered all my questions. They were great!
Jessica Elson
7 months ago
Wolfgang Hasselquist came out to our home today for an overall assessment of our furnace in preparation for the cold weather fast approaching. He spent time with us, answered our myriad of questions, and provided us with many suggestions on how to improve our home’s energy efficiency (including the correct filter size). We will absolutely use AAA again and if possible request Wolfgang as our technician. Overall an amazing experience!
Shawn did a great job cleaning our sewer. We plan to ask for him every time!
matthew reincke
5 months ago
Nick Bradley came by and did an awesome job. Quickly cleared my drain and got everything wrapped up in under an hour. Highly recommend. Ask for nick.
We called them out for their $79.00 Christmas special to clean our main line. The technician, Ashton, came next the day and determined that we would need to pay an additional $255 to pull our toilet. He was convinced that he could not access the main through our crawl space kitchen main. This surprised me since about 10 years ago, a plumber used that very drain to unclog our system.... (He never mentioned access through the shower, which should be an easier access than pulling the toilet).That charge was not disclosed during the phone call to schedule the appointment. The technician then offered to have our line scoped, said it was included in the fee that we just paid. The next day Ashton, and another technician, Kyle, showed up and they partially scoped the line through the kitchen main in the crawl space. So,.. one day it was impossible to access, the next day it was ok. Shady business. Then the older tech, Kyle, completely contradict everything said previously. This business is not honest with techniques like a use car dealer. NO THANKS, I will NOT use this company again, and being in Real Estate business, will let all my clients know about my negative experience with this company.
Lynda Ahrendt
9 months ago
My experience with AAA Service was great! From the call to schedule the appointment, the people I spoke with were very, very nice and responsive!I had an issue with a shower faucet which needed repaired. Searle was the technician. He was extremely polite, personable and very knowledgeable. The repair was done extremely quick. I would highly recommend AAA service for any issue!
Danielle Paxton
7 months ago
AAA Service came for a gas furnace inspection and cleaning. It turned out I also needed a repair which I was expecting since my gas bill had just doubled above the norm. Izzy Gauna was great! Friendly and willing to take time to answer all my questions, and very knowledgeable as well. I’m very happy with the service.
Drew Erickson
7 months ago
Wonderful experience with these folks.Our plumber was Steven Goss and he was prompt, polite, and did a bang up job! He was even willing to come back later that day or the next day if we weren’t satisfied.We needed a water line installed for a new refrigerator and we paid far less than another top rated plumbing service quotes us for. Within 1.5 hours of Steven being at our house, not even knowing what we needed done, a new line was installed and the job was completed.Will be calling them again for any plumbing needs!
Shaina Barnholt
8 months ago
Roman was an absolute delight. We had some water spots on the ceiling and he took the time to test all options before cutting into the wall. He gave great suggestions and I felt taken care of and never pressured. I learned a lot from him and am grateful for his time and expertise. My experience with AAA Service has been easy from beginning to end.
Jamaya Blood
6 months ago
We have used AAA for a couple different home repairs and have had a great experience every time! Today Greg Thompson came over and went above and beyond for us so we highly recommend this company.
Alyssa Cicero
7 months ago
Zach came out to service my furnace for regular maintenance. He explained everything in depth and was very knowledgeable. He did a great job. It was easy to make an appointment too. I'd highly recommend them!
Tech seemed pretty good but i have had to request several times that a copy of the invoice and repair estimates be provided to me
Michaela Murray
9 months ago
Highly recommend AAA! Getting the appointment scheduled was easy, they came out just 2 days later, and John did a great job fixing my bathroom vanity drain pipe! He was professional and did the job quickly but also very thoroughly, explaining the process/changes clearly to me along the way.
Heaven Johnson
9 months ago
I had been having some trouble with my washer and dryer so I had a couple different companies check it out. I chose AAA because they were nice and way cheaper than the other companies I had come do an estimate. AAA even came to do the estimate inspection for free. Austin and Nick came out and they were very kind and respectful. I plan to use this company again if I ever need more electrical work. I would definitely recommend their service!
Debbie O'Toole
2 months ago
Andrei inspected our hot water heater. He was extremely professional and efficient. Im very happy with the experience.
Andrei was so professional and did a great job on our plumbing repair and replacement of a valve. Highly recommend!
Katie Miller
9 months ago
AAA Service was responsive and easy to work with. Larry Barela was amazing. He was personable and professional, answered all my questions thoroughly and honestly, and was able to fix my gas line pipe issue quickly. I highly recommend Larry and AAA Service and plan to use them for any upcoming issues.
Kate Walford
7 months ago
After having an unpleasant experience with another plumbing and heating company, I couldn’t be happier with Gordon and AAA Service. Using his knowledge and expertise, Gordon was able to repair our ‘unusual’ hydronic heating system. He took the time to explain everything to me and my husband and was able to get the system working. Very happy with the service and loving my warm floors!
Kelley Jorgensen
a month ago
Andrei did an exceptional job replacing the hot water heater. Prompt, polite, and very knowledgeable.
Grady Buckhalter
8 months ago
I had a great experience with AAA Service Plumbing, Heating & Electrical. I was looking for a plumber to clean out my main drain and before 7 am I had chatted with a representative on their website and talked to someone at their office. By 9 am I had an appointment for the next day with the possibility of getting serviced that same day if the schedule allowed. At 11 am I got a call asking if the plumber could come by around noon and he did. Everything was taken care of that same day. Excellent service, knowledgeable and polite techs. I have already recommended them to my coworkers and friends if they need a plumber.
Rick Haislip
6 months ago
Greg Thompson is truly a craftsman. He thoroughly analyzed the scope of the project. Clearly explained what he proposed to do. Grabbed is tools and went to work. His work is professional, impeccable and efficient. Greg left the work areas fully restored and clean.I am a electrician and craftsman. I expect a high level of professionalism. Greg far exceeded my expectations.
AAA Service Plumbing, Heating, and Electric was very professional, prompt, and provided quality service. When I called them, I was connected to a rep immediately and they had a technician to our place within 40 minutes. I thought it was a nice touch that they text you the name and photo of the rep and some details about your appointment. Our tech, Jose, was polite, experienced, and communicative about what he was seeing with our drain issue. He fixed the drain within 30 minutes and then gave me some advice for future maintenance. Overall, I was really impressed with Jose and AAA Service Plumbing. 5 stars. Would recommend!
Constandina Demos
9 months ago
Doug Hammond was amazing! He was incredibly fast, fixed our leak in no time flat and was so pleasant. He was so nice to our three crazy Akitas who really like him and just a truly lovely human. Everyone I spoke with at AAA has been amazing. We will be using AAA again for any of our plumbing needs and asking for Doug! 😊
Michael Woods
8 months ago
I had an amazing experience with this team. Marcos and Jose were extremely professional. They taught me how to fix the drain myself, they were friendly, they were respectful, and they seemed like good hearted people. The price alone was 8x less expensive than roto rooter. I would highly recommend this company, and will be returning to this company.
Becki Barone
9 months ago
Our water tank needed repairs on a Sunday. We expected to be told no one was available or the price would be outrageous. Not the case at all! From the phone call to when the tech left, it was a great experience! Greg Thompson was the plumber who came out & we would recommend to any & everyone! He was very professional, honest & a complete pleasure to work with! If we need future repairs or a new tank, we will request him! Thank AAA Service for sending Greg to our rescue!
carlos hatamosa
7 months ago
My furnace stop working last night, so i called AAA service plumbing, Heating & electric, they send Tech this morning and his name is Izzy gauna. he did diagnostic and explained me whats going on, have a conclusion. get the parts snd fix it. i am very thankful for them , very professional and honest. quality work. i am very satisfied. will recommend to everyone.
I could not have asked for it to go better. They were on time and professional and just great, i have had my main drain fixed before but it did not see to get fixed good from another company. Jose Gallardo came in and inspected it and found it was not my main drain that was clogged it was the secondary drain and he fixed it in no time. Great job Jose, thanks for the great service, Merry Christmas. I would recommend them to friends and family.
Lindsey Tursi
7 months ago
Reid McGowan is excellent. He knowledgeable, professional and always does high quality work. We use AAA because we trust the technicians and we know our family is safe after any repair or installation is completed. I cannot say enough good words about AAA and for HVAC, Reid McGowan.
Sewer specialist was on time very respectful and informative. Want to mention the person who took my call went above and beyond to get me on the schedule asap thank you so much
AAA always sends professional folks, in-time, who fix problems right the first time. They are rarely the cheapest but they are the most trusted by me.
Keenan McKone
8 months ago
Roman is an amazing man who helped me out by loaning me a screw driver and giving me a battery to get into my garage. I was locked out of my house. I will recommend AAA Service to everyone and most likely have some electrical work done soon. And replace my water heater - tank soon. Thank you for employing good, honest, and helpful people.
Zach came out to replace and install a new furnace for us and did an amazing job! We have a small space to work with which is an accomplishment on its own that should be applauded and Zach made sure that everything was installed properly. Communication was good and overall would recommend! Thank you!
Elvin Campos Ramos
7 months ago
Larry Barela came in and killed it today!!!! Absolutely satisfied with the work today. Had the water go out due to a frozen pipe. We were worried that we had to cancel our plans and move our holiday celebrations else where. Larry came in and located the frozen pipe pretty fast. Then he got the water running. He was extremely helpful in explaining the situation and the positive attitude was a huge one for us considering everyone else was in a worried state due to the water going out. Thanks Larry for the assist and getting everything rolling again. Especially during these time. 100 percent would recommend.
Andrei was extremely helpful in identifying our plumbing issue. Resolved the problem fast and was knowledgeable. Thank you so much!
Always happy with this company. Justin Anderson came out today and did a furnace tune-up. He was professional, kind, and very helpful. Thanks, Justin! I will gladly work with Justin again.
laurie shook
7 months ago
Jose and Andrew were great. Good communication, professional and were able to analyze the pipe concern quickly. Would recommend AAA service and would call them again if needed. Thank you!
We’ve had AAA out several times over the past couple years for various things including plumbing and HVAC.Jose Gallardo has been our plumbing technician the last couple times.Each time Jose has exhibited a very professional attitude - even asking if he could let himself in with the machine knowing I have cats that may run out.The first time, our main line had been clogged a competitor was out first and failed to clear the line. Jose went above and beyond to clear (Im embarrassed to say) feminine products from our line. Not only did he go above and beyond to clear the line, but he also had ano judgement attitude and educated us about the importance of trash use for these products.I would recommend AAA to anyone at any time. 5 Star company employing 5 Star Technicians.
Chris Young was professional and personable. He figured out the issue I was having with my HVAC and suggested multiple options on how it could be fixed.
Molly Darnell
10 months ago
Had the greatest experience with John Johnson. He was courteous and professional. He was very helpful and extremely efficient in replacing our disposal. Could not have asked for better service. Would recommend him and AAA to anyone in need of good work
Travis Gunn
10 months ago
We hired them to replace our whole furnace and A/C system. They showed up early, worked hard, and did an amazing job. The techs were all very polite and respectful of our house. The system is now working very well and we are ready for anything the weather throws our way.Also, Travis Krull was so nice during initial inspection and estimate. He wasn't pushy and was able to answer all our questions. I can't recommend this company enough.
Lindsay Saavedra
5 months ago
Can’t beat $39 for furnace maintenance! Ryan was my tech and he was great. Will definitely use AAA again!
Caitlin Thompson
7 months ago
Izzy has been to our home twice since we moved in. He’s been extremely professional, friendly, and so helpful. We recently scheduled a same day appt. and he made sure to see us before he was off work for the day. Izzy took his time and provided quality service. Because of his experience and knowledge, our system is running more efficiently and much quieter. We look forward to continue to work with Izzy for our HVAC needs in the future!
Blake Carver
8 months ago
Woke up to a dead water heater Saturday morning and was back to normal life by early Sunday afternoon. At every step of the way AAA was extremely communicative and professional. My experience with their tech, Greg, couldn’t have been smoother. You could see his countless hours of experience in how easy he made it all look. One of the best companies I’ve dealt with in a very long time.
Called AAA for the furnace's yearly maintenance and Zach come out to take care of it. Thorough inspection, detailed report with images and realistic recommendations on options for the future without the hard salesman vibes. The membership suggestion makes yearly maintenance and the one off repairs a reasonable option. Thanks for a good job Zach!
Troy Carter
10 months ago
Roman was out technician who came out today to fix some issues with our tankless water heater. He was very professional, took his time explaining the issues and what he needed to do to fix. Pricing was discussed up front and the work performed was great. Highly recommend.
Tye McCarthy
7 months ago
Jose and Andrew were fantastic. Very professional and thorough. They were able to clear our main line and we are good to go! (Literally! Haha)
They even had dog treats for Molly!
Thank you very much.
Travis McKinstry
2 weeks ago
I've had 2 experience with AAA Plumbing. The first one I had a tech sent out, Greg, was really nice and patient in explaining things to me. I was looking for a quote for some plumbing replacement and repairs, and it seemed quite competitive. I’m likely to go with them in the future.The second one I had Jose Ashton come out to scope my sewage lines and do a cleaning. They were both professional and great to talk to.
Larry has been our plumber a couple of times and has been a consummate professional, a great communicator, and is wonderful at what he does! AAA has been great to work with for our previous home repairs; we always get quick service & knowledgeable agents
Chanel Scott - MCE Faculty
2 weeks ago
Eli with AAA plumbing was extremely helpful! He was able to identify the problem quickly and answer all our questions
Lindsay Sequoia
7 months ago
John Willing was excellent. The leak happened over the weekend. Called on a Saturday and scheduled appointment for Monday. John arrived and assessed the situation. Was able to diagnose and fix on same day. It's good to know that if the leak persists, there is a warranty on the service provided and a new appointment can be scheduled.
THOMAS TREECE
11 months ago
Jim Knight arrived, and after looking over the requested repair areas, sat down with me, and my relatives and did a great job of explaining the repairs required the plumbing in order. Even though it was later in the day, he promised to get the work done before he left - and he did.Jim did a great job, especially in the way he explained everything to my elderly mother-in-law, who was paying for the repair. She was still mentioning him days after the repairs were complete.Thanks AAA for sending Jim our way. He was fantastic!
Kamelia Bruce
11 months ago
John was fantastic! Showed up in less than an hour since my phone call. He was very professional, knowledgeable and caring. Quickly recognized a problem and went straight to work. PRICING was VERY REASONABLE as well. Drain gave John some hard time, but he persisted and won. Thank you John, and the entire AAA Service Pluming for giving me my home back. I will always be calling you, and only you for any services.
AAA Service is the Best plumbing and all around Services! We have used these guys for the past few years and they have always been very personal and professional! We had an outdoor facet that was leaking really bad, so We called AAA Services and John Johnson came right out and he checked it out, gave me his professional opinion. We scheduled him to come back this last Saturday morning he was here first thing in the morning. He was very professional, trusting and friendly! I really appreciate him listening to my opinions and keeping me informed on how the job was going. We will use John Johnson for all of my plumbing issues! Thanks again!Garin GreenRetired Elevator /Escalator and HVAC Technician
Dennis Rademacher
a month ago
Jose Gallardo was prompt, friendly and thorough. I was very pleased with his work.
Cal Butterfield
7 months ago
We do bi-annual Maintenance due to some tree roots. The service was great and Corey was very knowledgeable, answered all questions and confirmed my maintenance schedule. Thank you, we will plan to use AAA in the future.
Jordan Lucki
6 months ago
Larry was awesome. Came out day 1 to take a look at the issues and was back the next day with a complete fix. He was super nice and professional and am thankful for all his help.
Ty came to fix our air conditioner problem he honestly worked two day to find and solve the problem although the problem was found but not in his line of work so he set up with another colleague of him an electrician to come next day and he was nice enough not to charge me for his two days of workHe also regulated other unit of ours in no time and it’s going and running well
Susan McCaffery
a week ago
Richard Whitmore performed an extremely thorough annual inspection of my AC and provided excellent recommendations for long-term maintenance. His cleaning of my inside and outside AC units was extensive and undeterred by soaring midday temperatures. I appreciate the hard work and attention to detail. Thank you
Katarina Serrano
7 months ago
AAA really made maintaining my furnace so easy. As a new home owner I am learning the costs that are associated with the upkeep of my house. Zach Reynolds’s was very professional, courteous, and knowledgeable. Zach made sure I understood each part of the process and didn’t hesitate to answer any question I had along the process.
Arrived on time. Quickly addressed the problem and was able to fix it. The price was fantastic in terms of value. Highly recommended.
Kathlin MacDonnell
6 months ago
Kyle Pelton spent a great deal of time explaining the sewer issues we have. He did a camera search of our sewer, showing me on two separate screens 100 feet through our sewer pipes where the pipe connections are, the issues the old pipes have with thirsty roots, and the results of those roots intrusions. The locator indicated where the camera was getting held up. Kyle then described the the methods AAA Service Plymbing - Heating- Electric uses to remedy the sewer issues. He was thorough & patient & professional. I highly recommend this company.
Sarah Redkey
8 months ago
Each time I’ve had to use AAA Service, they’ve been able to fix my plumbing issues timely and professionally. They’re super friendly and are able to provide additional helpful information beyond the specific repair. I feel confident in the work that was performed. I recommend.
Gabe Matlock
10 months ago
Just had to replace our water heater and had the pleasure of working with Doug Hammond to get that issue resolved. He was extremely professional, knowledgeable, and timely. He arrived on time gave me my options and replaced the water heater a lot quicker than I expected. Everybody I talked to with this company was great to work with.Tom Matlock
Marilyn Angell
9 months ago
Greg Thompson our plumber for this job was amazing. He is very knowledgeable and through. Very happy for the check up on all our water appliances. The repairs were done and at a good price. Thanks so much Greg.
AAA was great as they always are. Very good communication about time of visit. Jason Jagger was great. He’s prompt, professional, courteous and even remembered us from his first visit. I think that this was his the second time since 2019 he came out to snake the drains. He remembered all kinds of details of our family and it was nice to have a tech who is not only professional but who cares as well! Thanks Jason! Thanks AAA!
We had Austin Hinkle as the technician who inspected our furnace. He was very friendly and knowledgeable about his job. Was flexible in working around our schedule and was very pet friendly, even giving our dogs treats!
Chris O'Clock
7 months ago
Excellent service from Searle Behr! He was prompt and finished a mess of a job under our sink (broken pipes and garbage disposal - bad install from our contractor’s team a couple of years ago). We recommend AAA Service to all of our friends and Searle was the best!
I hired AAA Service Plumbing, Heating & Electric to clean out my bathroom sink drain. Shawn Woodward was awesome. He explained what he was going to do and the drain was a stubborn one but after trying it 3 times he got it cleared. Shawn didn't want to leave my house until he got the drain cleared. Amazing service from Shawn and this company. They will get all my business for sure!!
Kelly Creamer
7 months ago
Beware: the fees are insane. It’s unfortunate because there was great communication in advance of the appointment, Brandon, the electrician was a delight and did really good work.The one big downside: it was extremely expensive. $1200+ for less than 2 hours of trim work. Unfortunately, I won’t use them again.
Andy Cheromcha
10 months ago
From start to finish, my experience with this company was nothing but professional and smooth. I called one Monday morning about getting my drain scoped and I was able to get an appointment within the day. The technician who took care of the service, Jose Gallardo was friendly, efficient and careful. Jose completed the service in a very timely manner and very clearly laid out the options for going to us moving forward. 10/10 would use again
Michael Keaveny
a month ago
The tech person Rob was very thorough and informative. He identified the problem quickly and gave us options for its repair.
Humberto was very nice and explained the issues thoroughly. Would definitely call AAA again.
Mindy Johnson
9 months ago
Great experience with Greg Thompson. He was professional, knowledgeable and thorough and clearly communicated options to me. He was able to correctly identify a problem other companies had missed (not the issue he came to service) and fix it while making the repair he came for. I have hot water for the first time ever in this house. Thank you, Greg!
Jason and his coworker were very informative and very professional and Efficient! They did the job very quick and easy! We had more problems we needed to upgrade and Jason let us know what we needed and set up a appointment for someone to come in and give us a quote so we don’t have future problems! The price was what they said in the beginning no extra charges! Awesome people! Much recommend!
Crystal Roybal
a year ago
We Highly recommend AAA Service they are affordable and reliable! Our technicians Ashton and Jim were very nice and professional. They arrived within 30 minutes of our call and got the job done fast. They were very knowledgeable, gave us good advice and explained all of our options to us. If and when needed we will definitely use AAA Service for all of our plumbing needs.
One of my hose bibs froze over night and Larry Barela was dispatched to fix it up. He kept me informed of my options and pricing throughout the process and worked swiftly to get everything set right and was a consumate professional throughout. Absolutely what I needed on the coldest day in30 years just 3 days before Christmas.
Amanda Nicholas
10 months ago
We were so grateful for John's expertise! He was efficient, respectful, and very knowledgeable. He fixed our kitchen sink, and didn't complain about all the dirty dishes. Our family's weekend was saved! We highly recommend John Johnson and the AAA team! Thanks!
Prompt response, trusted and professional, clean work, and friendly. Jose Gallardo did a great job.
This was a simple valve repair but we were impressed by Larry who scored on all points and easily showed us AAA is a good company for plumbing, HVAC and electric. We have searched for such a place where we could instantly call for a problem, no more searching on which service did we use last, no we need someone different etc.
Sheila Heasley
8 months ago
AAA Tech Wolfgang Hasselquist came to our Home to service our two Furnaces for Maintenance. A true Professional, friendly, explained clearly what he was doing. His focus was on our welfare and highlighted additional services available through AAA. Thank you AAA for employing such a talented Service Tech.
Service tech Austin was awesome. Called and showed when he said he would. Very professional. Had to do some switch and light repairs and did a great job. House had some old and weird wiring. Figured it out, fixed it, and checked all remaining circuits. Very pleasant and quick. Will call AAA for all remaining electrical needs.
They worked diligently to get the job done right. Easily one of the best customer service experiences I’ve ever had.
Jose Gallardo was the technician that came out. Jose was prompt, efficient and did an excellent job of clearing the problem drain. I wholeheartedly recommend AAA and Jose. Thank you for an excellent experience. Gary N
Jennifer Reece
8 months ago
Josiah came to our house for, what we thought, was a sump pump issue. He quickly put our minds at ease and let us know that all was working as it should. He was friendly, courteous, knowledgeable, and communicated well before arriving. Highly recommend!
From the call to the technician coming out the experience was excellent. The dispatch found appointments available that fit my schedule. She was efficient and customer friendly and professional. The technician was David Godfrey. He was very professional, he knew exactly what he was doing, he understood the dynamics of the plumbing system. He explained the process, answered our questions and accommodated our request to prove that the problem was fixed. But prior to our request, he was following his own steps to make sure that the drain and garbage disposal was working properly. I would use this company again and request David.
Babble Incognito
6 months ago
I continue to use AAA Service.
Chuck and Zach were able to swap out my furnace with a new replacement within a day. They even fixed a couple things they noticed while they were here that would have been problematic later.
Thanks!
The person on the phone was professional and courteous. She took time to explain what services I may need and approximate cost. I scheduled an appointment and received a call the morning of to confirm.Ashton arrived on time and was also very professional. He completed the work and explained what he did and made sure I had no questions or concerns. In addition to being professional, Ashton was just a really nice guy!I would definitely recommend this company and I will call again if the need arises. Thank you AAA Plumbing!
Jenn Kilpatrick
10 months ago
Needed a new water heater. Doug came out, explained everything to me and answered all my questions..there were a lot of questions. One week later he came back with the new water (it had to be ordered). He quoted 3hr install time and he got it done faster than that. Left everything clean and neat. He was prompt, Efficient, kind, and more than willing to explain anything to me that I wanted to know. As a 1st home owner having to deal with such a major appliance replacement for the 1st time I am very grateful Doug was there to make it look easy.
Nate Gustafson
3 months ago
We needed our bathroom sink and tub drains cleared. AAA sent a great tech out, and he did a great job.
Robyn Rissman
11 months ago
Jamie H did a great job on our AC maintenance. Professional, friendly, and fast! We're always happy with AAA Services!We also had Greg D for an electrical estimate. Gave us a good education on what we're needing and why as well as how it could get done. A fast and fair estimate!!
Darcy Swysgood
4 months ago
Andrew is so very kind, professional, knowledgeable and he is truly an asset to AAA plumbing. I especially appreciate the way he took time to explain this entire process
Andrew was great help in cleaning our drain. Service was professional and prompt. Will definitely call AAA service again if needed.
Laurence Sones
9 months ago
Cody was very professional and did a fantastic job. He discussed pricing after viewing the scope of the job prior to proceeding, and completed the job as agreed. Pricing was very reasonable, and Cody was careful to clean up thoroughly behind. I would definitely recommend AAA for drain clean outs.
Jacques Devaud
9 months ago
After the failure of another company to access my sewer and clear my drain, AAA services performed the job flawlessly, and at a price that was much less than the other company. On time, professional, and pleasant. Good communication and left my house clean. Jose Gallardo did a fantastic job – thank you!
Megan Mcmillin
6 months ago
Larry Barela with AAA plumbing was great! He quickly replaced my leaky faucet and cleaned up nicely afterwards. He even wore shoe covers so he didn’t track snow and mud in from outside. He also answered all of my annoying questions. Thank you Larry!
Larry Greenhouse
8 months ago
Our furnace stopped working on what was one of the coldest days of the year. They came out within a hour, diagnosed the issue quickly and even though they had to get a new motor from Colorado Springs overnight, came out in the morning and had the furnace back up and running within 30 minutes. Excellent communication all the way and very professional handling of the job.Highly recommended.
Shawn Goodman
9 months ago
I am glad I contacted AAA for my replacement how water tank install. From phone call to install it was incredibly easy. I had to relocate my tank and my technician Greg Thompson was able to explain everything to me and did an amazing job making it look professional, clean, and explained it all to me in detail. Plus he was very friendly to my dogs. Can't get much better service than that!
Steven Goss came on time- even a bit early to do an emergency repair on a holiday weekend. He was friendly, explained clearly what he would do and possible costs. He found the leak source quickly with minimal wall damage and fixed it pretty fast, explaining as he went. Cost was far less than we expected, even less than his original estimate. I was super impressed and so was my father in law, who understands this stuff better than I do. I would use him again in a heartbeat and highly recommend him. Great company, great professional, great service, great price! Very happy client.
I have used AAA for years and they have tackled several plumbing and electrical issues at multiple locations for me. Their employees have all been extremely professional and are great to work with. I also consider AAA to provide a fair value seeing what I have experienced in the past with some competitors. In this instance, we had needed a toilet repair and Larry Barela was our plumber. Unbelievably kind and knowledgable. He addressed the issue, explained it in detail, and had everything fixed in no time. After he was done, he went out to his service truck and came back with some dog treats for our pup. These small gestures set companies and their employees apart these days. I sincerely appreciated the extra effort and I will continue to use AAA in the future.
I had a wonderful experience with AAA! The team was quick to respond to my inquiry and I was able to schedule an appointment in a timely manner. I was very impressed by the quality of communication from the staff; they kept me updated throughout the whole process.John Johnson is truly a god among men. He is professional, courteous, and knowledgable. John thoroughly explained the issue, the fix, and patiently answered all of my questions. It took him hardly any time to complete the repair!Roses are redViolets are blueIf John Johnson does your plumbingThen you will be happy tooTLDR: 10 out of 10. Would highly recommend.
Sheila Lammers
a year ago
Jason Jagger has been here multiple times to do maintenance sewer cleaning...he is always professional and a huge asset to the AAA team! John Harris accompanied him on this visit, and he too, was excellent and did a great job for us. They recommended us getting our sewer line looked at on camera, and we will be doing that (no charge). AAA is absolutely our go-to, and we always appreciate the prompt scheduling and communication.
They did work for a client of mine, and the price was very expensive and they didn't honor their $200 guarantee if they don't wear shoe covers or if the client isn't satisfied. They installed a pan for a hot water heater, and because it was in a small closet in an older home, the pan wouldn't fit so they hammered the metal pan to make it fit which I believe compromises the ability to effectively do what it was intended to do. In addition, the Seller and I both followed up with several phone calls where they basically said they didn't know anything about the guarantee nor did they intend on doing anything about the Seller's dissatisfaction. Very poor customer service. I would never recommend them.
Richard Goggins
5 months ago
Very friendly, timely, and courteous. Just one of the countless times I've used their service. The consistency of AAA is why I keep using theirtimeliness? Greg Thompson was the latest to come out to close up a gas line and he did a great job! Thanks!
Dawit Medhin
9 months ago
The service provided by Reid M. was exceptionally professional. Reid is detailed oriented and was able to address a potential issue that was above and beyond from what he was called to take care of.I had one of the best experiences with a technician as well as the dispatching team.Thank you and keep up the great job you do.
Quoted us 500 more for the same service as 4 months ago. Tech was unable to read prior techs notes to understand what the issue was that their company had identified.
Marci Garrett
6 months ago
After having three different HVAC techs out in a one week period, Plus supposedly a professional plumber, who asked me what he was supposed to do, I then had to have yet another HVAC company come out and fix their mistakes two days later! Very disappointing to find the lack of knowledge that this company represents. I'm now out a couple thousand dollars, and had to have another company fixed their screw up. I called and asked for warranty information, I was supposed to get calls back, of course I got nothing! They don't stand behind their work, they don't use qualified personnel, and they don't care about their customers! Shame!
Kasey McMillan
a year ago
This was the second time we have used AAA and we have had great experiences both times. Both times they arrived on time and were very communicative with what the issue was and what our options were to fix it. Most recently we needed repair on an outlet leading to our water heater and Mark Tobler was the master electrician that came out to assist us. He was very thorough in finding the route of the problem and was very knowledgeable about not only how the issue happened but also how to fix it so it doesn’t happen again. We will definitely continue to use AAA again for our plumbing and electrical needs.
Jose and Nick were friendly, professional and efficient! They arrived promptly when they said they would and cleared up our problem quickly! They were also informative about how we could avoid the problem in the future. We couldn’t be happier!
Auhsoj Garcia
11 months ago
Travis came out and gave me several quotes on a new AC and Heating system. He did a great explaining each option and wasn't pushy. Bobby and his co-worker came out to do the install. They were very nice and did a great, and thorough install. They also did a wonderful job explaining how everything worked. Overall I'm pleased with the service that was provided by AAA Service.
Sharon Nastick
10 months ago
Larry arrived right on time and offered several options for solving the problem. He was courteous and professional throughout the appointment. My faucet no longer leaks! Very grateful for the repair, and for such good service!
Briana Gilles
8 months ago
Roman is the best human I have ever had the pleasure of working with. He is beyond knowledgeable, helpful and is most professional.He replaced our water heater. Installed a whole house water purifier as well as a UV light to kill air-born germs in our air return.He did an excellent job, will absolutely be calling him again for any thing we might need in the future.10 stars!!
I called AAA Service to get a few things fixed and to check the main drain to see if it had a belly on my grandma’s house that we were selling. I met Jim Anderson at the house, and he went right to work with a camera, and he said that he did not think that it was a belly but he could not be sure. He asked if I was willing the have the drain cleaned so that he could be sure, I said yes let’s do it. He called one of his guys and had them head that way as soon as they were done on the job they were working on. As soon as Ashton Grable showed up both went straight to work and cleaned out the drain. Then Jim sent the camera back down the drain and the belly that the inspector thought was there, it was just a clog on the drain. they clean up after and it looked like they had never been there. By cleaning out the drain first, they saved me a lot of money and trouble not digging up the street and not slowing down the sale of the house. both Jim and Ashton were professional and fun to deal with. I have used AAA Service on my house and would recommend them.
Jeffrey Quattro
a year ago
This was our 1st experience using AAA Plumbing. We had a broken spigot that needed repair the front exterior of our home: a neighbor recommended AAA. We were able to get scheduled the next-day, which was great. Greg was our technician and quickly diagnosed the problem, shared the cost estimate and got to work after we approved. He was able to repair the broken part quickly and even improved the situation by filling in the large hole in the brick around the spigot that was allowing extra cold air into our basement. Greg was friendly and professional. Pricing was reasonable. We had a great experience overall and would gladly use AAA again in the future.
Sarah Belser
11 months ago
Our A.C. went out due to wiring issues and Zach came out on short notice! He took care with his work and made sure we were up and running before the day was out. He did a full inspection and told us about any future issues they can arise with our system but didn't make us feel pressured to take on any extra issues in the moment that we weren't prepared for. I highly recommend this company, the whole process was so smooth and everyone I talked to were so kind and efficient.
Andrei was very efficient and personable. I appreciated his patience in answering questions of which I had a few.
Lori Duning
10 months ago
Damian Martinez was here this morning to clean out the shower drain and sink. He was on time, explained what he was going to do and showed me the results. He recommended Bio Clean and explained how to use it! Highly recommend his service! Excellent clean up and very pleasant to have in my home!
Peter Jorgensen
a year ago
We had Izzy come to the house and fix our air conditioning system. He went above and beyond to make sure that the air conditioning and the HVAC system was in order. He’s been in the business for 10 years. He is very knowledgeable and friendly. I recommend him and AAA Service to get the job done properly. They have a great membership quality program. We went out of town, and when we got back, the ac wasn't working properly. We called AAA Service to see about a service visit and they (Izzy) showed up early the next morning to fix it. He was done in less than a half hour. The ac is working great 👍 👌 🙌 again. Yeah! Thanks Izzy and AAA Service. You are a great service . We'll see you later. They will get done right.
The technicians were very knowledgeable and friendly. Besides the inspection and maintenance of the furnace they also discovered a problem with the initial install from 12 years ago where the 2 speed furnace setup was not properly done. They corrected the issue and the dual mode started working as intended
Dan Schwartz
10 months ago
John Harris came out to fix our backed-up dishwasher. He was great. Got it draining in no time and furthered my education on the garbage disposal. Plus, it was fun talking to him about dirt bikes. I'll call AAA again if we have any other issues and request John Harris.
The service was great! Thanks to Reid and AAA my A/C is working again. The time to get the technician here was the next day, Reid showed up on time, walked me through what he was doing, was professional, and provided honest service. I was expecting the worst and it was a simple capacitor. AAA has earned my continued business.
Called the day we had a little main line blockage and couldn't get someone out right away. Made an appointment for 8am the next day (Sunday) and problem was solved (tree roots) had another plumber service check it out and they wanted $600+ to do the same job AAA did for $80 no extra fees or bs. More than pleased with the service and prices!Update: 1/31/2023Used these guys again and very happy with the service and speed! Our tech Larry B. installed a new shower valve after I personally destroyed or 30yr old value trying to do some fixture updates. He was very professional & helpful. He walked me through the process and took plenty of pics along the way! Glad I called AAA for help!
AAA came out faster than I could have expected, called one day and then they came out the following. Larry was super professional and friendly with a smile on his face. Walked me through my options and helped me out as much as he could. He did a great job and I’ll definitely be using AAA if I need anyone again!
AAA services responded quickly to my minor gas leak. John Johnson was extremely polite and ensured that the repair was completed with thorough evaluation. We were very pleased with his work. We would recommend AAA and John for any repair needs.
Michelle Jaramillo
3 months ago
AAA did a great job getting someone out to fix my problem quickly. Ben was very professional and did a great job explaining everything!
Marcus Bond
10 months ago
I was very happy with the services and general maintenance cleaning the main lines. The Tech, Jose Gallardo, wbo performed the services was very professional, knowledgeable and thorough. He did an awesome job and i feel the costs were very reasonable. I will be using AAA services again in the future and i highly recommend them for any of your household services.Thank you,Marcus
John has been out to our property before and each time we’ve found him to be respectful, informative and very professional. These issues today were caused by the installation of new copper water supply line done by city of Denver contractors which caused silt and dirt to enter water lines in house and caused some issues in this truly old house. (no blame here as that was a huge job done really well) Though we ran water or flushed lines as explained by contractors we had one toilet supply line that got rocks in it. John did a great job fixing that problem and keeping it clean as he went along he was very thorough. We are thrilled to have copper supply lines instead of lead and we weren’t surprised that we’d have some issues when it was done(130 feet of copper line from street to house). AAA plumbing/heating is a good value and hires good people, plus they warranty their work!
Update:03/31/2023: Once again, great service from AAA! As part of our Preferred Customer Agreement, Justin Anderson came out for regular service on our A/C system. (Which we purchased from AAA in June of 2021) He was polite, professional, friendly, informative, and did a thorough job of inspecting the A/C system. Thanks Justin for the hard work on our behalf! I highly recommend AAA Service.Update:10/07/2022: As part of my Preferred customer agreement with AAA, Chuck O'Leary came out for the pre-winter heating diagnostic on Fri, 10/07/22. Couldn't be more pleased with Chuck and AAA. He performed all the maintenance checks efficiently and effectively. He shared the details of what he was doing, what he was finding, and he expressed his appreciation for us being loyalty customers. Thanks Chuck O'Leary for your efforts on our behalf. (....and Thanks Triple-A for having great folks on your team)To anyone looking for a dependable company to build a relationship with, I highly recommend AAA. Over the many years we have done business with them, they have installed a new water heater, a new furnace, a new air conditioner, repaired/replaced the main sewer line, and regular maintenance calls. Fair pricing, relatively fast service, and quality workmanship. They meet my expectations, and I am confident they will meet yours.Update:05/06/2022: Update: Regularly scheduled maintenance. Austin Hinkle was the Tech that came out to do a full inspection and service of my A/C. He was polite, professional, thorough, and knowledgeable. He did full testing of components and recommended a hard start kit for the unit. I fully trust all the folks at AAA, so I authorized the work. He did the work quickly and efficiently. I highly recommend AAA.It was literally one year ago John Johnson came out on a service call. Gave him 5 stars then and I give him 5 stars today. He is an outstanding technician who truly cares about taking care of customers! I also give big kudos to AAA Leadership and Management for hiring great people. We are regular customers of AAA and are on service contract with them. Everyone I have dealt with is fantastic. I highly recommend them! They are fantastic!John Johnson came out on a warranty call for our hot water heater. His thoroughness, his attention to detail, and his desire to do the job right were invaluable to us. After he reset the error code on the gas valve, it first seemed that the problem was solved. Yet John spent the extra time to fully test the unit, and confirm the water temp was in spec. He determined it was a faulty part and needed replacing. Had he not been so attentive we would have needed another service call and we would not have had hot water. Thanks John for your care and service!! Thanks AAA for having great folks on your team.
Adam Rocholl
8 months ago
The tech they sent (Dylan) was great they got me the part I needed and they stayed late to get my job done in 1 day (till 7pm). I really appreciated him taking the time to explain my system to me and how it worked even though it was the last stop of the day and he probably had a very long day. The only thing i felt could be improved was there was a very minor miscommunication between me and the dispatcher earlier in the day. I was under the impression I'd get a call from them when the tech was 30 min away and i didn't. I was dropping my ballot off at my election center so I was 10 min away when the tech arrived. I did recieve a text, but i wasn't looking for that so i didnt see it until after the fact. Very very small issue so still 5 stars and would still definitely recommend, just keep an eye out for texts if you're a customer
Amanda Swetish
7 months ago
Have had AAA over at my house a few times due to issues with my minisplit and they are amazing every time! Feel like they are a truly genuine business that is trying to help me. Being a young woman who owns a home I am often afraid I am going to get taken advantage by some service businesses due to my lack of knowledge, but definitely don’t feel that way about these guys. Would highly recommend!
Fred Schroeder
6 months ago
A difficult problem. A disconnect in the boiler wiring would cause the system to not turn on. Rarely occur and the slightest disturbance would cause it to begin working. When the tech removed the access panel it caused the electrical fault to reconnect and the furnace fired up. Since he couldn’t reproduce the problem after multiple attempts he only charged the service call. He did find another fault which I am scheduling today.
AAA Service Plumbing, Heating & Electrical were super easy to work with and had great communication throughout the process. Called to make an appointment and had someone out the next morning, Evan K. was our technician and he did a great job replacing our garbage disposal. This company has great systems in place to provide an excellent customer experience.
John Johnson from AAA Service provided exceptional plumbing services. He came out promptly and was extremely helpful and kind throughout the process. He explained things well and made sure that everything that was broken was fixed and operating perfectly. I would recommend his services to anybody if they ever have any plumbing issues.
Dylan was amazing - on time and prompt. He was super friendly and knowledgeable and answered all of our questions and fixed our system and was pretty thorough.Called for an appointment in the morning and was able to schedule an appointment in a window that worked great for my work schedule.
Kathleen Meier
3 months ago
Serviceman was pleasant, knowledgable and professional. The drains are clear and draining perfectly. I would highly recommend them.
Brittney Ford
6 months ago
Jose the drain technician and Kyle and field supervisor were quick to respond, efficient with work, and honest! Will definitely use again and recommend to anyone !
Kathy Stafford
9 months ago
Zach did a very thorough job. He was very professional and explained everything he did and the current status of our furnace. He was also pleasant to work with. We recommend him highly.
Lauren Clark
5 months ago
Need a drain cleared called Aaa they got Jose Gallardo over to my house almost immediately very punctual and professional very nice cleared and cleaned drain quickly good price even gave my doggies a little treat thank you!!! Will use again
I had both a sink plumbing issue and my water heater stopped working and AAA was able to get a technician to my home the next morning. John Johnson was my technician and he was fantastic. He was extremely professional and knowledgeable and went above and beyond trying to solve the issues with the least costly solution. I had a high level of trust in John and will use him and AAA for my future needs. Thx!
Gloria Fuentez
9 months ago
I had to have a mainline replacement. Ouch! I have to give AAA a big shout out on the work that was done. I want to especially thank Cory Hansen, Jim Anderson, and Shauna Jackson. They worked with me on the issue through the whole process until it was complete. They were professional and answered all of my questions. I would definitely recommend this company.
Lindsay Fox
11 months ago
Highly recommend AAA for your heating and cooling needs. They are excellent communicators-emails, texts, and calls to confirm, remind, and update. Our tech Austin was very knowledgeable, trustworthy, and helpful. Very happy with their service!
Travis Wilhoite
3 days ago
John Johnson showed up and fixed the problem all within about 20 minutes. Good as new! Thank you!
Karen Dickerson
11 months ago
This is our first experience with AAA and it will not be our last. My husband and I were very pleased with the general repair work done by Jimi Knight. He was extremely polite, careful, knowledgeable. He did not try to sell us a lot of extras, just did the work and was done……no hassle, no fuss.
Professional & 5-star customer service. Jose G. explained all my service options and even gave my dogs a treat.
Danny Abrams
3 months ago
Austin was promt and professional, he completed the requested services in a timely manner, and the cost was very reasonable.
Ethan Leisinger
5 months ago
AAA has always done well for us and always give good explanations on what they recommend and why. There's never a time where I question if they are telling me something just to make a bit more money.
Ashton was honest and professional! He knew what his company can do for his customers. Wasn’t fond of what it’s going to cost, but he gave his honest opinion on what he would do. Will use again!
Danny H came out the same day we called and helped to identify an issue with our furnace. It was not working and the night before it got down to 10 degrees Fahrenheit. Danny was incredibly kind, helpful and educated us on how furnaces work. We were able to get our furnace working temporarily while we waited for the part to arrive. While AAA did not sell the brand of furnace we have in our home, they were so helpful that we would have zero hesitation working with them again in the future. Especially if Danny is still working there.
Kimberly Fague
10 months ago
John Johnson did an excellent job repairing our old cast iron sewer main and he explained a lot about our plumbing system. I highly recommend him for all your plumbing needs. Very clean, courteous and professional.
Thanks
eric trostle
8 months ago
Steven Goss came and fixed my plumbing issues without hesitance. His professionalism was A++ and he explained everything that was going on in detail, I felt completely comfortable in the process and and would absolutely hire and have him work on my house again.
Austin was very thorough, double-checked work he’d done, and was immaculate with clean-up. Also polite and professional.
Susan Loucks
9 months ago
Recently Larry B came to my house for a service call. He was very nice, friendly and informative. He identified the problem, fixed it, cleaned up and was out within the hour.It was not the first time I have used AAA and I have always been happy.
Connie Payne
9 months ago
Once Larry B got to my home after a long wait he did a very thorough job installing the new water heater. He was efficient in his work and courteous in his manner. I appreciate a job well done.
Thisha Kenney
9 months ago
Greg Thompson came to our home to replace three faucets. Two outdoors and the main line into the house. He was knowledgeable, clean and efficient. Would highly recommend the company and Greg to all my friends and neighbors. Thanks for the smooth process.
sibelle barbosa
6 months ago
Justin Anderson and Ray Wamsley did an amazing job today! They were very professional and friendly! I highly recommend their services.
Matthew Dudgeon
a year ago
Ashton G. and Jim came out to do a sewer pipe cleaning and scope. Very professional, knowledgeable, and responsive to our needs. Excellent service in not only identifying issue but coming up with a solution so the issue doesn't happen in the future. Pricing was of great value and not high pressure sales. I will recommend to family and friends.
Sunita Dwivedi
6 months ago
Great, reliable and reasonably priced company. They make sure that as a customer you are satisfied. They always send names, photos and details of the technician before he/she arrives. I am a member with them now.
Michael Wendahl
2 months ago
Once the tech was at my home they did a great job, but there was a lack of communication from corporate and multiple delays in getting them out.
Zoran Zarkovic
5 months ago
Awesome and knowledgeable. Fixed our flickering lights and made our 1968 house safe by mitigating all the aluminum!
Kylie Monson
6 months ago
Doug was responsive, professional, and fixed the issue in no time. He listened well and educated about how to prevent issues in the future. He made sure to answer every question and was extremely thorough, even giving advice about unrelated issues.
Jenni Poulos
7 months ago
Benjamin was great. We had leak late Saturday, he arrived first thing Sunday morning. He was knowledgeable and kind, fixed everything, made sure I understood the process, and left the space clean.
Carleen Olson
6 months ago
Greg Thompson with AAA Service was extremely professional, courteous and friendly. Have used this company in the past and will again when the need arises. Thank you Greg!!!
Sheena Barnes
10 months ago
Just had Izzy Gauna inspect our furnace. He’s our favorite HVAC technician. He’s very thorough and is great at explaining everything. Highly recommend!John Johnson not only did a great job with the water heater installation, he double checked everything to make sure it was safe and showed me all the safety shutoff valves and what each one was. He did a very thorough and high quality job. Highly recommend.
I'm overwhelmingly disappointed with this company. I believe they take advantage of unwitting and unknowing homeowners by overcharging them for their services. This now has happened to me twice and I will no longer to business with them and I suggest you don't either.The first happened when I called them to replace a cartridge in a shower valve. I was told it would be $720 with parts and labor. Not knowing any better and being too busy to do it myself, I told them to move forward with it. After a little research on my end. The part to fix the faucet cost just $23 and it only took 1hr for them to switch it out. After having learned this I called them to complain. The did credit me back $200. So, it still cost me $520 to replace a $23 part and 1hr worth of labor, which is entirely too high. Someone not knowing any better or not doing any research would've been stuck with that bill. That's a $200-$250 service call all day.This situation just happened to me again. I've got a home where the AC unit is not turning on, and unfortunately I'm out of town and cant' take a look at it. I called AAA to come out and take a look and it turns out its a thermostat that's not working. I was quoted $750 to fix this problem. I of course balked at that price and the technician told me that's what it was and became very short with me. If anyone's ever replaced a thermostat, they know that you can get one for as little as $25 and a decent one for $150. They would also know that it takes 20 minutes to swap one out. Now why would they charge me $750 to conduct this repair??? It just seems to be their business model.I had two appointments with AAA Plumbing and heating today and they canceled the second one with no explanation and requested I call them to reschedule.I'm done with them. BE AWARE of their PRICE GOUGING of the unaware.
Christine Viera
10 months ago
Larry from AAA Service was very thorough in checking out all of our plumbing, offered advice on upkeep and fixed some aging sink faucets, a running toilet and a clogged drain in no time. He was courteous and very professional. He even had a treat ready for my dog.
Renee Renteria
7 months ago
Greg Thompson is super awesome! He gave me peace of mind by making sure the leak was fixed. He tested the area 3 times and made sure that there was no more moisture. He also showed me what to do in case of an emergency! Greg makes the name AAA true!
THANK YOU Greg!
Andre was very professional and diplomatic. He fixed our problem as soon as he could would recommend
Daniel Montes
10 months ago
My Sewer was backed up and they sent a technician the same day right on time. Jose was very professional and courteous. I have been using AAA services for years now and this time they didn't disappointed. Still great service. Thank you AAA service👍👍👍
Ryan came to tune up my furnace. He was professional, informative and timely in performing the work. I will call AAA again.
Would not recommend AAA plumbing. Made two appointments in less than a week, both never fell through as scheduled. Waste of time, the office had two different excuses on why the technician couldn’t make it. Was he stuck at a current job? Or did he roll his ankle & couldn’t make it? Trash… figure it out.
Josiah Rios came out to unclog my kitchen sink. He was professional, friendly, thorough and quickly solved the problem. I love AAA plumbing, hvac! They have always been very fair priced too. As a senior on a fixed income, I greatly appreciate them.😊
Joseph Sandoval
4 months ago
Andrew was great today he was able to clear drain fast and able to get me to work on time and even moved furniture to get his equipment in basement.
Jillian Holtz
5 years ago
We have been smelling gas outside of our home. Had it checked outside, but wanted to get our units inside checked as well. Our furnace was only 5 years old, but has been leaking carbon monoxide into our home. AAA service after investigating decided that our unit needed to be replaced. They went above and beyond to make sure our family was safe! Thank you Ray, Justin B, Hank, Justin A, Chris, and William for your outstanding service.
Olaff Huerta
9 months ago
The furnace made a lot of noise when my daughter turned it on. After a week without having heat in the house (I was out of town), I called AAA Services and they scheduled the first appointment for the next day, which was perfect! Service technician Austin was phenomenal! He answered all my questions and explained in detail the problem and proceeded to make the necessary repairs promptly. He was prudent to perform the annual service inspection while there.Excellent customer service and Austin’s professionalism and expertise were awesome. I look forward to working with AAA again (hopefully only for the annual service maintenance).
Dr. Jennifer Vitaro
9 months ago
Thank you AAA Service Plumbing, Heating and Electric. Your plumber, John Willing, arrived on time and swiftly cared for our unique repair job. He was professional, careful and did clean work. Thank you AAA for helping me get back to work quickly. Dr. Jen Vitaro
Ceanna Madden
9 months ago
John has been a pleasure to work with! He was extremely candor with my husband and I, showing us where the problem with our sink was and what it would take to repair the problem. This was very appreciated, as we are first time homebuyers and are still learning a lot about home maintenance!
Andrei came by and fixed my water heater. Very nice. Very professional. I would highly recommend
I had a great experience with Izzy G. He was helpful in walking through the system issues and maintenance suggestions. The company called me to see if I was available for an earlier date than originally scheduled because they were free, so I was happy to have these services completed sooner than later.
Spencer Carter
2 months ago
Chris showed up on time. Was very professional and quickly found the leak and had good honest recommendations on how to move forward.
Dylan did a great job . He was very polite and answered everything question that I asked. Looking forward to do more work with your company in the future. So far AAA has been the company for heat to use by far.
Aubrey Schiavone
10 months ago
Larry with AAA was excellent. He fixed our kitchen sink quickly and cleanly, was very communicative, and set us up with a monthly bio clean treatment. Highly recommend.
Edward Vernon
9 months ago
My technician Joe was on time. Joe also was very courteous and knowledgeable. We went over our problem and the technician assured me that the problem would be taken care of. I will use AAA plumbing heating and Air in the future. I will also request Joe for the work that might be needed moving forward in our new home.
Kashmiere Penny
a month ago
Andrei was very professional & worked quickly.. so thankful he was able to come fix the problem!
I have used AAA services for many years and they have always been knowledgeable and professional in their job performance. Thank you
Linda DeHart
9 months ago
Called yesterday for repair of two outdated toilets. Larry B was my plumber for my job the next day. After discussion about repairing toilets from the 80s, and knew I was going to replace them during bathroom remodels, I decided to replace with New TOTO toilets. Larry installed them today! He was very professional, neat, and efficient! Thanks for the awesome service!
Michael Fleetwood
a year ago
I feel like I was scammed. Expect a huge bill and little to no transparency in the invoice. Expect to be signed up for a “membership” which includes a 15% discount on the days service (but there’s not actually a discount). The bill was twice as large as other estimates and I would not have used AAA, except that I had a nice tenant who needed hot water. I’ve used them for plumbing 3 times. Once with great, reasonably priced results and now twice with horrendous price gouging. Never again.Updated review in response to AAA: please feel free to post here what you would do to resolve my experience. The cost to replace my water heater was $4349, for a slim 10-year heater. (I asked for a ballpark quote when I scheduled the appointment but was told “the technician will just have to see what it looks like when he gets there.” I am posting my price here so that others can compare their own quotes.)
I initially contacted this company because my furnace was making new, slightly worrying noises. It hadn't been serviced for years so I thought I'd have someone come check it out. The company was very fast with scheduling on the day I selected and I really appreciated the text with my technician's name, photo & rating so I knew who to expect.Cory was absolutely fantastic. Very patient with my questions, helpful and professional. I don't know anything about heating/cooling/etc. But he was able to either answer my questions or refer me to a place that would take care of that particular concern.I signed up for the annual maintenance package which, in my opinion, is an excellent value. I would absolutely do business with this company again and recommend them to anyone who is looking for this type of service for their home!
Joyce Peluso
9 months ago
Along with yearly furnace maintenance the blower fan was also cleaned this year. Technician Austin Hinkle was very professional and courteous. He took time to fully explain what he was doing. I am very pleased with this service. Thank you 😊
Jessica Faricy
11 months ago
Josiah and Jim were awesome. They scrapped my pipes then ran a camera to detect roots that were are growing in my clay pipes then scrapped the pipes again. They were very friendly and thorough. I would definitely call them again in the future!
Air conditioner stopped working overnight. I called AAA Heating & Air first thing in the morning. Call was promptly answered and an appointment scheduled for that afternoon.Technician was ahead of schedule and was able to fix the problem quickly.
5 star customer service, responsive and came out right away. Service team member Doug Hammond was professional, knowledgeable and courteous. I will use AAA Service for future needs and I highly recommend them!
Mariah Simonton
9 months ago
Izzy was on time, friendly, and explained things thoroughly. I also appreciated AAA for sending a photo and the name of the repairman before he arrived so I knew who to expect; it was very professional and made me feel safe.
We called AAA for a sewer drain clean. Jose and Andrew came out on time and after a brief rundown went straight into work. They wore shoe covers in our house and put down a mat at the cleanout. After running the snake and pulling out a large amount of roots and debris the our line was running clean. We discussed that his teammate come with the camera to scope the line, but decided to do it at a later time.
Alison Brungardt
6 months ago
Highly recommend Ashton from AAA. He was prompt, quick and knowledgeable with his service. Will definitely be using this business for future needs.
Megan Quilliam
6 months ago
Justin A. was great! He helped us with a furnace problem and we feel much more educated about our furnace system as a result! Thank you.
This is the second time we’ve used AAA for a non-emergency plumbing issue and I won’t hesitate to call them next time. Today Corey Hansen arrived on time, fixed up our leak issue quickly, and was very friendly and professional. Fingers crossed we never have a plumbing issue again (ha) but if we do AAA will be our first call.
Larry Barela was fantastic! He came out to help unfreeze our water pipes during this cold time and spent a couple hours on the job. He did not leave until the water was running again. Highly recommend.
Wow! we have used AAA for a maintenance drain clean annually, and, had a question about a repair on our main line a few years back. Ashton was there in a very reasonable time frame, and, got right to work snaking the main. the results came back with a few roots in the line. However, I needed a better idea of how bad it was. within a little while, Jim Anderson came to the house, and, put a camera down the line, showing me what my line looked like, no smoke and mirrors, or backtracking on his information. I was very pleased with the professional demeanor with bothAshton and Jim, and, would recommend both for their honesty and work!Thanks again triple A! Good Job!
Melissa Downing
10 months ago
Had a great experience today with AAA. John Johnson was wonderful. Prompt, quick, & efficient. Will definitely call again and recommend to friends & neighbors.
I had Searle Behr as my technician. He did an incredible job getting my water back up and running for thousands less than another plumbers estimate. Highly recommend this technician!
The Munchies
11 months ago
AAA is the best and most reliable service in town plus their work comes with a 2 year warranty! I recommend this company if you want the best quality for an affordable price, we even received a discount after everything was looked at! Plus their staff is extremely friendly and easy to work with!
Kimberly Brisbin
3 weeks ago
Andrei was nice and very professional. Highly recommended for all plumbing needs.
Angela DeSantis
3 months ago
They told me the window was 8AM-12PM, at 10:00 the changed it to 12-3. Unfortunately I canceled my plans so I could be there in the morning and moved all my appointments to the afternoon. With that said I had to cancel the afternoon plans as well.
I had AAA come out to fix a bad ball valve in my basement. John Johnson was the technician that came out and I will ask for him every time. He was very professional and did a great job! Go with AAA because the do good work and they have a great warranty on their work. Yes they are pricey but worth it!
Marianne Weigand
3 days ago
Very professional group and got all the work done on time and efficiently.
John Johnson is a total rockstar! He inspected our water heater and determined that it needed to be replaced. He then did the entire installation himself in our crawlspace. I really appreciate his thoroughness and ability to talk us through what he was doing at every step. I really can't recommend his work enough! Excellent all around!
Jerry Mariani
4 months ago
3/7/2023 Review for Larry Barela.Larry came to fix a slow leak under one of the faucet handles in our bathroom. Since I only wanted the one faucet handle fixed I was quoted half the price. However, when Larry removed the older water line, it show a lot of corrosion and buildup. Larry suggested that since the one side was bad, it was only a mater of time before the other one goes and he'd have to come back. At that point we opted to replace both water lines. I appreciated how Larry took the time to research the problem and discussed options with me. He was willing to accept my decision and not upsell anything. He completed the work in record time. I appreciated his honesty, willing to listen and answer my questions. He reminded me a lot of David Loya and I was very comfortable with him. In fact, our dog also liked Larry. I would give him the highest rating and I'll probably ask for him specifically if any other plumbing issues come up. He is a great representative of the Company and deserves kudos (and lunch on the house).New review for Dustin Dodson. He came out for our annual electrical inspection. As always, very knowledgable, friendly, safety oriented and did not try to upsell anything, which is something we really appreciate from this company. Highly recommend AAA. Everyone they send is very professional.This review is for David L. First, let me say that your company should be proud of the technicians they employ. Every one we have met represents the company in the best way. That said, we are especially pleased with David L, not only for the caliber of the work he does, but for his thoroughness, dedication to customer service and knowledge of all things plumbing. We knew in advance the scope of the work and wanted to wait until we could schedule David to do it. We trust his judgement and appreciate his suggestions and recommendations. Even our dog is happy to see David! I hope your company appreciates an employee like David because we tell everyone we know to call AAA and ask for him specifically. Well done everyone!!
kingvito777
11 months ago
Our tech Austin Hinkle was respectful, knowledgeable and thorough. Our AC went out and it was 90 degrees in our home. AAA was quick to get us handled and kept in touch by giving us a photograph of our tech and when he was traveling our direction. I know many companies have struggled post-covid with staffing and availability which is so hard but this company is not one of them. Austin was a genuine, hard-working employee and AAA is our go to! Thank you
Our technician Izzy G. was prompt and very knowledgeable. Explained the situation with our furnace professionally and confidently. Backed up the info with his extensive knowledge and experience. Gave the info straight and didn't seem to sugar-coat the situation. I was pleased with his work and would be pleased to work with him again. My only complaint is with the dispatch process. Most times when calling, they were courteous, but it took 4 calls to finally get some kind of status on our service request.
Samantha Gunning
8 months ago
Jose Gallardo was super fast and efficient! Came inside and got the job done ! Even fixed the disposal on the kitchen sink in like two seconds! Definitely recommend! Quick and affordable!
The techs were extremely nice, well presented, and explained everything very thoroughly. They we extremely professional. Service was quick and efficient and they were able to detect and fix problem.They seemed incredibly expensive for 1 hour of work and not having to replace any major parts. This is the reason for the 4 stars, simply because the repair cost didn’t add up, but I’m almost certain the it was probably fair. So not too upset.Otherwise, I would most certainly recommend them!
Lori Akisanya
9 months ago
The representative, (Jim) for AAA Service Plumbing, Heating, & Electric did an outstanding job. He has excellent customer service skills, knowledgeable, and professional. I would recommend him and the company for their services.
Jared Thurston
3 months ago
Quick scheduling. The tech was kind, easy to talk with and explained things well. The pricing was better than other companies.
chan thammavong
a year ago
Jason J came out to clear my main line today. He was courteous and completed the task promptly. Love this company. I've used their services many times. They are Courteous, and great with communication and scheduling. A Big Thank you to Rachel at the office and Greg T, he was amazing!
Rhonda Pagnotto
8 months ago
We have used AAA several times for electric repair and upgrades. Austin is amazing! He’s very knowledgeable, friendly, up front with costs and offers practical advice and solutions.
Cindy Clark
10 months ago
Jimi Knight was fabulous 👌From the first call to this new company until Jimi left our house, he was super friendly, efficient and professional! I signed up for full service package deal because he was very clear about what this included and I felt very comfortable that we now have one company for all of our heating, plumbing and electrical services for the future.Thank you Jimi for an exceptional customer service experience 👏We had a plumber before calling AAA, and I'm sure happy that he wasn't available and we took a chance with you guys!Great job Jimi Knight!
Frances Lewis
7 months ago
Larry was so awesome and helpful! He went above and beyond, cleaning the sink out and tightening the faucet head and sink strainer. I’m so glad I found a great company to use again in the future.
Karyn Kingirski
10 months ago
Jimi came out to help me with toilet issues. I so appreciate the call ahead to let me know when he would arrive and included a picture. I also received a call from Jimi to let me know when he would arrive which I appreciate. He was very prompt, courteous, and knowledgeable. Issue was solved quickly and I have no more concerns. Many thanks, will use this company again and recommend to my friends. Karyn
We worked with Greg Thompson who was incredibly knowledgeable, great attention to detail, kind, and a hard worker. I would strongly suggest working with him.
George Bethel
9 months ago
Ryan was very knowledgeable and professional. He was able to get the boiler system up and running and was very fair about price. Great job, my new go to plumbing company!
Ryan was my service man, he was cordial, courteous & completely honest! He said my 2 units were considered “commercial” but he looked at them to see if they were actually in need of repair. He found that the filter on both units needed to be cleaned. Once that was done, he tested them & said they would be good for a long time. THANK YOU Ryan!!
carolyn tyler
7 months ago
Jose and Andrew just cleared out our main line and they could not have been nicer or more efficient. There's a reason that we're repeat AAA Service Plumbing customers. Thanks guys!
Alyson Hansen
9 months ago
Both the dispatch and technician were very pleasant and very efficient. However, I would not recommend this business based on the cost. I was charged over $550 for the installation of a new garbage disposal. The amount of time that it took was a little over an hour. The cost of the disposal was separate.
Mike Keefner
8 months ago
Zach and Jairo did a great job installing my new furnace. They were prompt, polite, and very skilled. The furnace looks great and works even better. Thanks for your hard work!
John Johnson was incredibly professional, amazingly knowledgeable and super helpful! When he discovered he couldn't fix our kitchen faucet he gave us other options within what we could afford, he didn't try to push us outside our comfort zones. I highly recommend John Johnson from AAA plumbing and give that man a raise! He works incredibly hard and whatever your paying him isn't enough!
I contacted AAA Service after having ongoing issues with my hot water heater. John Johnson was knowledgeable, professional, and provided me with options. The outcome of the installation exceeded my expectations. I'm very grateful for the timely response and I will definitely contact AAA Service for future needs. Thank you JD!
John Casillas
8 months ago
Greg T. Came put and inspected my toilet that was leaking. He was very knowledgeable and professional. Would use AAA again in a heartbeat due to him and would recommend to friends and family.
Andrew was amazing! He fixed my drain issue within 15 minutes of arrival. Highly recommend.
Ellie Crumbaugh
a year ago
My power went out and I needed someone to come take a look ASAP. I called AAA and had an appointment within minutes for someone to come today. Within 30 mins I was assigned the technician, sent a text and called with an ETA. Electrician was very friendly, knowledgeable and quickly found the issue and fixed it for me. I will def use again in the future. Very grateful for quick reliable service and great customer service.7/25/22 Used AAA Service again-this time for AC maintenance and Jamie Heitman the technician was great! Same wonderful service as before.
Shade Adebayo
4 months ago
Josiah was the bomb .com he was the best tech I ever had. He was patient and thorough.
Austin answered all my questions, was very thorough, and made solid recommendations. Not good news for my wallet, but glad to know what needs fixing
Maria Fiorini
6 months ago
Andrew N did a great job. Very upfront with me fixed the problem and gave me a coupon!! Also recommended a product i can use on the drains THANK YOU AAA you are always fair and prompt!!!
Timothy Kohere
7 months ago
Izzy Gauna came to our rescue. On one of the coldest days our heater decided to stop working. Izzy came and helped fix and explain everything. I highly recommend him and AAA service.
Team Justice RC
5 months ago
I had a very hard issue to solve. My technician worked his butt off and never gave up. He worked until I had power back. Did not jack the price. I’m impressed.
Our technician, Larry Barela, was an extremely professional plumber who cleaned our drain and replaced the old galvanized pipe in a reasonable amount of time. We're having him come back and replace more piping and highly recommend him and AAA.
Alessandro Devoto
a year ago
Izzy came and rapidly diagnosed what was wrong with the system, keeping us well informed with everything we needed to know. When the time to repair came, he was again fast and professional. He was even sweet to our dog! Before he left he made sure we were happy with the situation. Def will be contacting you guys up again.
Ricardo and Presidio just completed a partial sewer replacement!I will NEVER be a plumber!These men are superb technicians that are knowledgeable, efficient, personable and respectful of my property, who work in a very dirty environment.AAA is the only company coming into my house!Thanks!
Greg Thompson was top notch. AAA are good people, good service...
Christy Beebower
a year ago
I had an outdoor faucet which would not turn off. Dave Godfrey came to my rescue and fixed my problem. Dave was very courteous and friendly and was an absolute joy to have at my home. If I ever have need of a plumber again I will definitely call and request Dave to perform the job and will not settle for anyone else. Dave provides the kind of customer service that companies used to provide. The whole experience felt like I was interacting with a friend.
A big thank you to our tech Steven Goss for helping us with a leak in our older home. He was friendly and professional. He explained what was going on, why, and ways to solve the problem. We are hanging on to his AAA business card so we can have him again for any future plumbing needs. Thanks Steven!
Steve Kilian
7 months ago
Austin was a very smart, helpful and easy going guy. He explained things very detailed and was very honest on his opinion on options we had to choose from for the services we needed. Even after finishing the job he stuck around to answer anymore questions we had. We always go through AAA and after today it’s going to remain the same! Great job guys and great employees!
Scott Stelmach
8 months ago
AAA Plumbing’s estimate was HALF of another well known company in town and their technicians were more knowledgeable!! Their furnace install was seamless and when there was one small issue they resolved it quickly.Thank you AAA!
Jami Knigjt was very professional, knowledgeable, and efficient. I could tell how much he cared about not only doing a good job but also making sure that he informed me in a non pushy way about other issues that he found while replacing my hot water heater.
Reilly Miller
6 months ago
Andrew in Drain Tech, was very helpful and informative, he explained the difference in drain cleaning solutions and explained the process to me so I knew the exact plan and solution. Very knowledgeable and friendly.
Greg Thompson came to give us a quote and consult our problem. He was excellent with the service.
I have done hvac cleaning last year with aaa, very well done. Thank you
Jenni Martines
6 months ago
Andrew was our technician and he was amazing. So knowledgeable and professional. I would highly recommend his service to anyone.
I would highly recommend Doug Hammond and the great team members at AAA Service.We found out about an issue with our plumbing just after buying a condominium. Without any delays the service call was scheduled, Doug came out and made sure to protect the carpet by wearing disposable booties, did a visual inspection of all my plumbing and showed me what was good and didn’t need any work. This showed me that he was honest.The work was done quickly and efficiently.Two big thumbs up!!Thanks for the great service!!!
Lori in Littleton
a year ago
Dave Godfrey is very knowledgeable and thorough. We called AAA Services when our water heater went out. Dave arrived within an hour of our call. He diagnosed the issue and provided pricing quotes for different options to fix the issue. Great service! Kind person - not looking to price gouge!
Lydia Ehrlich
4 months ago
Andrew is very efficient and friendly. Diffently knows his job. Recommend him highly!!
Esther Carpenter
7 months ago
They delivered as promised. Customer service and Jose, the technician and his trainee, Andrew were courteous and explained everything they did and any problems they saw. Jose answered all my questions without hesitation. We’ve been long time members and very much satisfied with our service every time.
My AC went out during a mini heat wave and they were able to schedule an appointment more quickly than any other local services. The tech was knowledgeable, understanding, and helpful. He was professional and courteous, too. Very good experience.
Troy Carter
10 months ago
My technician was Roman. Very professional and friendly guy who worked hard all day to fix my issue. He showed me the problem and spent time explaining how it would be fixed. We went over pricing and he went to work. Very satisfied with AAA!
Mila Glodava
10 months ago
David Godfrey was not only prompt, but he also found what was wrong we the toilet and fixed it in a jiffy! In addition, he fixed the hot water flow of our kitchen faucet. I definitely will recommend your company when asked.Jose Gallardo took the time to make sure the kitchen pipes were unclogged. He also recommended doing a a more powerful jet-powered service to get to the mainline if the problem persists. I highly recommend AAA Service.
Reagan O'Neill
7 months ago
Daniel Horner was my tech, very helpful and personable and did a great job explaining everything. Literally have never had a better tech for any home repair. A+!!!!!
Jamie H-Was so thorough! He shared information with me about our AC care that has never been given!His skill, expertise and time was very much appreciated 😊We signed up for AAA membership to have him and his services every year!
Larry B. was fantastic! Fixed our basement leak while improving how the pipes were ran. Very professional and friendly. Explained everything clearly including membership, pricing, warranty, etc. We will be happy to use him for future issues or installs.
Stephen Golobe
10 months ago
Called AAA Service for a gas leak in the crawl space and the furnace. AAA Service sent a Technician out to repair the leaks in a matter of minutes. Jimi Knight arrived and repaired the two leaks . Mr.Knight was very respectful and explained what he had done. I recommend AAA Service to family and friends if they need plumbing, heating or electrical work. Good job to the tech and AAA Service for their quick response.
Valerie Brown
10 months ago
John Johnson came to check the plumbing and found a leak to our water expansion tank in our crawlspace. He did a great job of repairing it for us. We're so glad he came to do our inspection.
The team at AAA Service is stellar. They understand customer needs and the exceed expectations. David G. Was my plumber and he not only understood my needs but he went above and beyond, educating me on my plumbing system all without the pressure of upselling. He completed the work timely and professionally. I no longer have to play the “find a contractor game” because AAA Service is just a phone call away for all my needs. I sound like a paid advertisement but I’m actually just a delighted customer.
Debbie Swoboda
9 months ago
They came out the same day as my call and repaired my Leaking Shower very quickly - showed me what parts were broken- and repaired with New Brass Parts - not the plastic that was origianlly there. Very Polite, fast, professional and easy to talk to
Marta Granda París
a year ago
Did they respond quickly? Yes. Did they repair the leak? Yes. Were they professional and on time? Yes. And yet I feel I have been ripped off. You know the feeling: thank goodness there are experts out there who can diagnose and solve our problems for us. However our lack of knowledge about a subject makes us accept the explanations and estimate they give us. The technician who came to repair our leaking problem clearly saw a clueless woman in need leaving in a nice neighborhood. He decided to go for it. He quoted a ridiculously high amount and mentioned he would need about 2:30/3 hours to complete the job. I asked him to detail this insane price for me: he came up with pearls such as Turn main water off to house or Place bucket under work area to catch water. I bet you need a lot of training to manage those... When asked about the price of the hose bibb that actually needed to be replaced, he mentioned I could get it at a Home Depot for $200 or $300. I thought the extra money in the estimate was due to labor hours. Anyway, in the end, it took him an hour to finish the job. But he did not waive anything from the original 3-hour job estimate. It is disgraceful. I have already told about this company to my neighbors and friends. Just Google someone else if you want to get an honest price. Avoid this Company at all costs (pun intended)
Matt arrived within a few hours of our first contact with AAA and got our AC fixed during the first appointment. He was super helpful and professional throughout.
Rebekah Ortell
7 months ago
John Johnson did an amazing job fixing a minor problematic leak under our sink. He was professional and courteous. I would absolutely hire these guys again in a heartbeat.
John showed up within about an hour of my call and went right to work. He was very professional. He said it was an easy fix, and fixed it within minutes. He then cleaned up and put everything back in place. He was so nice and friendly. I definitely will use this company again, and highly recommend them.
Very informative. The technician walked me through the process and answered all questions with a high degree of knowledge.
L W (unklemonkey)
a year ago
Corey and Ashton were both great when they came out to help. We had a backup in our main line and they came out same day to help us fix it. They were quick and professional. On top of being super nice guys. Definitely recommend them.
Zina Kwiatkowsky
7 months ago
Crazy pricing $750.00 to install a faucet is highway robbery... def shop around ... workerers are super nice .... don't do it ...I bought a faucet it was an easy install and was quoted $754.00 ... no way ... this was a 30 min min job at most... CRAZY PRICING
Camille Linn
9 months ago
Corey Hansen worked with my dad yesterday regarding diagnosing a broken drain in the basement. My dad, William, is wheelchair bound and for jobs like this he has to depend on others. He said Corey was professional, courtesy and knowledgeable. Would definitely use this company again.
Chris Young came out and went and above and beyond! Highly recommend
Was visiting my 90+ year old mother when I passed by the basement water heater and picked up a faint but noticeable smell of natural gas. Shut off the natural gas and called AAA Service.Larry B arrived a few hours later. He methodically inspected the gas lines and discovered a leak from the Gas Control Valve. Unfortunately, his truck didn’t carry the correct replacement valve. So we had to wait overnight to obtain the correct older valve.Larry B gave me his personal number, which I called later that evening regarding some water leakage. He promptly responded and we resolved the issue.Larry B arose early the next morning, found a supply house with the correct valve in inventory, obtained and installed it. A few days later he came out at no charge to better adjust the hot water temperature to my mother’s liking.Problem resolved. Larry B handled every issue that arose in the diagnosis and repair. Also promptly responded to my phone calls and texts. Excellent service.
Larry was incredibly patient and helpful in answering all of my questions. He went out of his way to take care of my home and went over my options with me in detail.
Andrei was here and did a great job. Fast and very nice service.
Randy Yates
11 months ago
I was unable to fix a leaking, aging tub/shower faucet and AAA was recommended by a friend. Jimi Knight arrived on time, had the replacement part needed & performed the repair quickly. Very friendly, professional plus provided an education on the water pressure and quality. Will definitely request Jimi for any plumbing work in the future.
Christine Viera
a year ago
My outdoor sprinkler assembly housing was damaged and leaking. Greg Thompson was sent out to repair it for me. He quickly identified the issue, explained it in a simple, approachable way, and repaired it quickly. He worked hard to ensure that it was a good experience and made himself available for any questions we may have. He was a total pro.
Lisa Niederman
7 months ago
Gordon came out to fix my garbage disposal. Immediately, I was impressed with his professionalism, listening and he provided education about how to maintain my disposal. A very good experience. Thanks!
Lisa Eng Gumpel
a year ago
The service itself was great, the technician was super friendly and helpful. He helped with our humidifier system and also explained to me where and how to replace furnace filters.However outside of the technician, I was under the impression I would be getting a “tune up” that includes a cleaning but it turned out I needed to pay an additional $99 for the cleaning. And scheduling wasn’t great, I was told 8AM but then called and they explained that they would get back to me with a service window.Despite the poor communication, I would use their services again!
Larry Barela did an awesome job replacing our kitchen drain valve today, which in turn allowed our dishwasher to operate properly. He was very friendly and timely, I would definitely use AAA again!
Our technician was Jose G. He showed up right on time. He was very polite and knowledgeable. He listened to our problem, walked the property with me to locate sewer main and got right to work! He worked quickly to resolve our issues. And the cost was so reasonable. I would highly recommend this company and Jose G.
Price was exorbitant for installation of a kitchen faucet, so only had them replace disposal which was still more than double price of installation from box store, but time was more important and they were able to do repair immediately. Technician was very good and efficient.
Nick Muszynski
6 months ago
Justin Anderson performed a furnace tune-up. He was very nice, knowledgeable & professional. Highly recommended. Thanks!
Tech was professional fixed problem with ease I am very happy
Jason Jagger came and unclogged our kitchen sink drain waaaaaaayyyy down the line first thing Monday morning. He was friendly, professional and efficient. Thankfully I can use my kitchen sink and dishwasher again! Happy with the service and will use again.
Matthew Jasilli
a year ago
I initially gave AAA 5 stars for a quick repair that seemed to fix our broken furnace. However, the repair did not work, we are out $500, and AAA has become unprofessional and unresponsive in providing further service. I have had to hire a second company to try to fix the issues. I no longer can recommend AAA. More detail below, if you are interested.First day, AAA recommends a $500 repair to my furnace. At first, the fix seems to work. Unfortunately, later that day, it became clear that the furnace was suffering from the same problem the $500 repair was supposed to fix (my furnace displays error codes, and the same error code was displaying before and after the $500 repair).At first, AAA was responsive, sending someone out again. The second technician recommended another ~$400 worth of work, but did only routine maintenance, suggesting that we wait to see if the maintenance fixed the issue. The same problem (same error code) came back a few hours after the second technician left. The next day, AAA sent the second technician back. He performed the additional suggested work. To AAA's credit, we were not charged. Unfortunately, when we awoke in the morning, same problem and the same error code (luckily we were skeptical that the problem had been resolved and kept our space heaters at the ready). If you're counting, at this point, we've spent $500 and had three visits over three days.We contacted AAA for a fourth visit. It was the weekend at this point, and the person who answered the phone told us that the manager would come out on Monday. Monday morning rolls around, and we get a phone call from the manager. I explained to him the issues, and he said he would send out another technician. A little while later, I get a call telling me that the technician is unavailable. I was firm, but polite, that this was unacceptable, and that I wanted to speak with the manager. I also explained that I had left another message requesting to speak with the manager, but had not yet received any response. The person on the phone made no effort to help, telling me that she would let the manager know. I did not receive any call from the manager.
Damien Roberts
11 months ago
Called twice for a pipe that was backing and was told that we would be called back in 5-10 minutes. Each time we waited over an hour and then would call back, finally on the third call and speaking with a manager (after five hours) they informed us that due to not being able to contact a landlord they wouldn’t come out. This is fine, but to have us calling back and forth for hours was not professional nor was telling us that they’d call us back in a timely manner.Not to mention they were taking 20 dollars a month in insurance out of our account during this time, which they had no problem with that I guess… 🤷🏼♂️
He did an excellent job figuring out why my heat was constantly running. He did a complete check on my furnace. And I signed up for their membership.
Jonathon Stalls
2 months ago
Andrei did such great job! Was great to work with. Installed water heater.
Jackie PERCY
10 months ago
Furnace servicing sale . No problems found .Given explanation and service was done quickly ! I was given a call in the morning to expect an afternoon appointment and then a call 30 minutes before arrival Very convenient ! I have used AAA service in the past with reliable results .
chrissy lewin
3 weeks ago
The guys found a leak we wouldn’t have known about and fixed it same day for a fair price
Jeremy Zampert
7 months ago
Austin was super professional and performed the required electrical panel work in a timely manner. I was very pleased with the work and would recommend AAA service.
Searle is excellent, so efficient, very nice and detail oriented. Truly a pleasure to have him help us.
Yjuania Baskerville
a year ago
AAA scheduled our appointment very promptly. The plumber, Larry Barela, arrived on time and was friendly. He listened to my concerns and asked appropriate questions. Larry diagnosed the problem and corrected the issue. He throughly explained how to avoid problem in the future and how to use maintain our pipes.I definitely will recommend AAA to my friends and neighbors.
I had Matt as our technician. He did a great job explaining the issues and showing us what he was doing to address it. He was friendly and professional. I will definitely use AAA again in the future and request Matt. Thank you very much for your help!
Great service at a fair price! AAA was able to come out the very next day and get me taken care of. Austin showed up on time, did a great job installing four outdoor flood lights, and took down the old lights and all of the old wiring/tubing from the old lights to clean up the exterior of the house. Looks great and works great. I’ll definitely be calling back when I need any other work on the house.
Ben was very knowledgeable, and had my issue with the T&P valve on the water heater fixed in no time!
Rita Lamositele
10 months ago
Larry was great. He was nice and informative about the services provided. He gave us three different options as we are new homeowners so it was budget friendly.
Ashley Zakin
6 months ago
Reid and Zach were wonderful! They were fast, professional and very neat. They answered all of our questions and had great customer service. We appreciate you!!! Thank you!
As the cold front approached our furnace decided it was time to take a break. Izzy Gauna was dispatched the same day to get our house nice and warm again, thank you for your 5 star effort and attention to detail. The cold front had nothing on us!Recently I discovered a leak seemingly coming from the furnace. Justin Anderson was sent to help out. He found the source of the leak(not really the furnace) and ensured it no longer plagued us. Thank you for your assistance!Let there be light! I now have a new light fixture and I feel much better about the wiring around the house thanks to Jon Kennon!The wife loves the new faucet that Stephen Goss installed for us! Quick and easy!Would outsource my stressful chores and house maintenance to AAA again!
Mark Roberts
8 months ago
Not happy. I usually do my own home maintenance, but needed help witha toilet because of an ankle injury. The tech showed up, confirmed we did not have a plugged drain pipe, charged us $49 dollars and left. We called to get the toilet fixed and the job didn’t get done. Today I repaired the toilet myself even with an injured ankle.
Allison Boschert
a year ago
Every technician we've ever had to our home from AAA has been amazing, and today was no exception. Technician Jason Jagger was the ultimate professional when he quickly determined and helped resolve the issue with our laundry room drain. We will continue to use AAA for all of our home service needs.
Jason came to clean out the line. He was very experienced, pleasant and professional. However, the line backed up two weeks later. Jim then came out to scope the line and arranged for a tech to come and do another cleaning due to a blockage. He waited patiently for an hour for the tech to arrive worked with the tech to clean the line and finish the scoping into Saturday evening. Very good service!
Stacy Medvedeff
11 months ago
We had a fantastic experience with the plumber Jimi Knight for our garbage disposal and toilet repairs. He was honest and professional and full of integrity. Would love to work with him again!
Lindsay Marshall
a year ago
Dave was an absolute rockstar! He took the time to thoroughly inspect the source of my leak and walked me through what he was doing to fix it. He was also extremely kind and very friendly. Highly recommend!
Ashton came and helped us today. Our bathroom sink was draining slow and leaking. He was so polite and professional. He showed and explained everything to me. We always get great service from AAA Service Plumbing, Heating & Electric, but our experience with Ashton today was outstanding!
Connor Smith
6 months ago
Richard was amazing. He was able to fix everything quickly and do a good job. Would recommend
Brittany Roland
6 months ago
Great experience with Ben Fredrick! He was friendly, prompt, professional and was he very honest with describing what the problem was. He quickly figured out what the problem was and fixed it.
Izzy Guana is an incredible asset to the company. He showed up quickly, worked quickly, and was incredibly informative. He also took care to be clean and tidy and not disrupt our household while he worked. (We work from home.) If the others are links him, we will exclusively use this company.
Suzie Marchetti
7 months ago
We had a new bathroom vanity and a whole house filter installed. After being told by another plumber that the vanity part would have to be installed by a carpenter, I wasn't sure what to expect. Greg came right in, looked at the vanity and then installed it. No problem. He installed the whole house filter and then spent some time explaining how to take care of it to my husband. Greg and AAA Service were great! We will use them again!We have used them again and again! We had trouble with our GFI in the basement. Once they heard it affected our water heater ( it wouldn’t heat the water without power), they came right out.
bill lucero
10 months ago
Izzy Gauna, our service representative, went above and beyond for us. We are going on an extended vacation and needed to replace bearings in our heater. before we leave. We did not want to come come in November and find our heater failing. The parts were not available locally but he adjusted his schedule to pick up the parts and install them before we left.He answered all our questions and was easy to work with.
Tressa Carter
3 months ago
We've been using these guys for almost three years. Always on time, professional, friendly, and affordable!!
Technician was punctual, polite, knowledgeable, communicated the problem and solution options well, and made the repair in a timely manner.
I had Izzy Guana come to my home to clean and check my furnace, and found him to be very personable, honest and efficient. He gave me some great suggestions about my old furnace, which I really appreciated!
Mary Beth Armbruster
11 months ago
Updated in 2022: Great service once again from AAA for our plumbing needs! Damian Martinez was professional, prompt, personable, friendly, and very thorough with our situation -- a mystery back-up. He explored several options and checked in with me throughout the process. Very nice to work with! He also shared that enjoys his job a lot -- and it shows.From 2020: We have always had a quick response to our plumbing needs! Professional and thorough service, and the price is always more than fair.
Shannon Pinkney
a year ago
Double checked a ceiling fan I installed myself because it still wasn't turning on. I have installed a number of other fixtures in my house but couldn't get this one to work. The technician was able to find the cause of the connection issue and fix it very quickly. I definitely won't hesitate to call this company again if I need to.
Kyle Zimmerman
7 months ago
Izzy was very professional, and knowledgeable. He came, diagnosed, and fixed all of my Heating issues in just a couple of hours. I will be going to them for all of my HVAC needs from here on.
Joseph Pucillo
2 years ago
We had our air conditioner replaced and had received a couple different quotes. Our estimator was very thorough, professional and knowledgeable so we decided to use AAA. The technicians that came out to install the unit were equally professional. They did a great job and I would highly recommend them to anyone. Thanks for a job well done!
gregory niemeier
a year ago
Mark Tobler from AAA was awesome. I had a breaker trip and had trouble getting it back on. Mark was very professional and thorough checking that there was no damage. Mark gave me peace of mind and answered all my questions. Thanks Mark! I highly recommend
Maycelle Miller
a year ago
AAA Service Plumbing, Heating & Electric was incredibly responsive to my chat in request. I was looking to have a three-prong dryer outlet replaced with a four-prong. I was excited about the appointment I scheduled on Tuesday for Thursday that same week. I was told I would get a call and a text message when my technician was on their way. I had asked for the number they would be calling from and was not provided one. I did receive the text message that notified me that my technician was on the way. I also received two separate missed calls without a voicemail. I called back about an hour after the technician was dispatched to learn that the technician had been rerouted because I didn't answer the missed call. I was bummed to learn this since I was not told I needed to verbally confirm a missed call when I did confirm by responding to the text message. I wish I had been provided with more details and explicit directions when confirming my appointment the day of. Or that the text massage included a note saying that I had to call back to confirm the appointment so that there would not be a delay in the technician arriving. In addition, I asked for the number of my technical and they were still unable to provide that. I am still looking forward to my service for some time later in the day. The technical has good reviews, but this review is specific to the scheduling and dispatch team.
Greg Thompson was the guy AAA sent out to us, and we couldn’t be happier with the attitude, quality and overall service this individual has given our home. Our new fridge needed a hookup to water and our basement got a new sink.For the future I hope to have no one else work in my home, or at the least the AAA company that has been nothing but fantastic every time entering my house.Thank you AAA.
Evan was absolutely wonderful! He knew right away what the problem was and got it fixed with no problems!This is the second time I've used AAA Service and have been extremely happy both times.
Seble Gebreegziabhair
a year ago
I've been a customer for a while and i have had Jason Jagger helped me cleaning my drain a couple of times . He's been very professional and knows what his doing. I really appreciate the whole experience and the quality of his work. Thank You Jason!
Chelsea Meggitt
a year ago
Was in need of an urgent repair of my water heater and AAA provided that. David Godfrey was so patient and informative with all of my questions! He even threw in a free CO2 detector. Appreciate all the knowledge and service David provided for me and my family! Will definitely be using AAA Service again and special requesting David for all future repairs!
Kristi Dodson
4 months ago
Andrew was on time, very professional, explained everything. He went above and beyond, I was very pleased.
AAA's office was very professional and responsive. Josh, the service guy, was awesome. He took great care in ensuring my house didn't get dirty with his equipment or job; he made suggestions for additional service, but did not push or pressure me; he explained my invoice and was very positive and personable. I definitely recommend this company and will use them again!
Jose arrived right on time. He was pleasant and professional as he asked about our concerns. He determined the nature of our problem and gave us the cost of the jobWe agreed to it and he went to work. He wore a mask, put plastic covers on his feet and the wheels of his machine. He cleared the blockage is our drain line and tested to ensure that it was open. He left the job as clean as it was when he arrived. We are quite satisfied. Jose did an excellent job and is a great representative of AAA Services.
Jose and his dig crew were fantastic and did such a great job! We had our sewer line repaired! We appreciate Jose and his crew and Dominic! Recommend them anytime and will use them for future services!
Arianna Howard
a year ago
Izzy Guana was my technician. He was very professional and informative and conducted a full AC inspection. He pointed out issues (our system is old) but did not make me feel pressured and I feel much more knowledgeable about our HVAC system now. I will be asking for him directly for any future HVAC needs!
Called them out for their $80 special to clean our main line. “Technician” was here for 5-10 minutes and determined that we would need to pay an additional $300 to pull our toilet. Once we denied that, he said we would be charged a $50 dispatch fee which we were not told about. We denied that charge as well because we were not told that. “Technician” did not try very hard to find a way into our main line and wanted to try and get more money out of us. I would not recommend this company to anyone.
Kathleen Valadez
10 months ago
2nd review, 9/20/22: Austin was sent to fix an electrical outlet. He let me know exactly how much it would cost and what could be done if there were any unforeseen issues. As always, the work was done well. He also informed me of other issues I might need to take care of in my older home.I called AAA when my pipes froze. They were, understandably unable to come immediately due to high demand, but kept me apprised as to when they would be there, so I knew I wasn't forgotten. Dustin, the technician did a thorough job of looking for the problem and gave me a couple options to choose from. Thankfully, what he was able to do while he was here got the water flowing again and I didn't have to use the more expensive option. Overall, service from all employees involved was exceptional.
Had a sewer clog/ backup in basement Sat nite, they came out next day/weekend/ on Sunday, Tech was Josiah Rios, clean, efficient, polite, fast. Fixed the clog, charged only the quoted amount $79.00. All the others were 2 - 3 days out and much more $$. Best plumbing service I've found in 40 + years around here. Will definitely use again and recommend!
Our kitchen sink has been backed up for awhile. We've tried so many different solutions on our own and decided to call AAA. Isiah and Josh were able to fix the problem in under an hour and gave me a bunch of good advice on how to prevent the problem in the future. They gave me options for extended services they could perform but did not pressure me in any way which I very much appreciated. They were friendly, professional, and did excellent work so I would 100% recommend!
Brady was very skilled, professional, experienced and informative. He was flexible with meeting me, the company gives a 4 hour window but I was able to go to work and I received a text to come home 30 minutes prior to his arrival. All around A (AAA) plus service and value!
michelle gillespie
2 years ago
Jim & Ashton were excellent. We've been dealing with some unique plumbing issues over the past 4 years and this is the 3rd company we've used and by far the best. They really took their time to check every issue and show me the sludge, roots, and video to help me have a very clear understanding of exactly what was going on, all of the options moving forward, and very transparent with cost, which was very reasonable. Jim even offered to speak to my husband over the phone as a courtesy later that evening incase he wanted any clarification on anything.
Jeremiah Stanley
8 months ago
Greg came out to check a leak on two showers. He was very thorough with assessing the small leak and listened patiently to my amateur diagnosis. Very impressed with his level of detail.
The technician showed up within the time window promised and he was very pleasant and professional from the start. I previously had work done by AAA and liked their service so I called them to inspect a dripping noise from behind the bathroom wall. The technician gave some good advice on how to proceed and cautioned me with the possibilities. After my approval and investigation we finally found some hidden moisture build up on the floor board, the technician began to cut holes into the closet wall on the the other side of the bathroom as neat and as small as possible to avoid more costs repairs of the walls until finding the source of the water leak. He quickly diagnosed and resolved the problem efficiently and now, no more dripping. Very professional and caring of not just the plumbing but the damage necessary to fix the problem.
RhsCodesAmariYt
2 years ago
Isiah Romero was just here and did a fantastic job. Very professional and courteous to us and our home. I have had a great experience with the AAA Plumbing and Electrical. I Gladly give Isiah the highest rating. I would recommend AAA Services to anyone who wants to be treated with Respect and Professionalism. I am going to make AAA Services a part of Go to professionals from this point forward. Thank you Isiah.ShirlHad Jason Jagger come out clean out our main and did a great job.
Jared Henry
10 months ago
John Johnson came to our house to address a few plumbing issues we were having. He was extremely thorough and addressed all of our issues in a timely manner. I would definitely suggest requesting John for any plumbing needs.
Michael McVay
6 months ago
Furnace not heating correctly. Had to replace the igniter. Only concern is this happened yesterday evening and I was told AAA dies not have 24 hour service which I thought they offered when I signed up.
Laura Francoeur
6 months ago
Greg Thompson saved the day! He came late on a Sunday to fix a broken pressure regulation valve. He was so kind and helpful!
Josiah Rios came out for the appointment and was awesome to work with! Very courteous and professional and did excellent work for us! We would definitely use this Company again! Thank you,Josiah!
Kitchen drain needed to be cleaned. Jose arrived on time and was very professional, thorough, and friendly. He explained what he was doing clearly and did an excellent job. I highly recommend the company and Jose!
Seidy Santos
9 months ago
We had Corey Hansen come out to do an expectation and root cleaning. Super helpful, knowledgeable, and nice. I highly recommend AAA service for plumbing issues.
Larry Barela installed our water heater and did a wonderful job. He was patient and professional and even brought treats for our pups. You get what you pay for with them.
Brittany Andrews
5 months ago
Benjamin was a great technician. Very professional and nice as well as knowledgeable and informative. Would recommend!
Daniel Garcia
4 years ago
I was having trouble with my furnace of course on the coldest day of the year, and it would only blow out cold air. I called AAA service and was able to get an appointment. Soon Jamie H called and let me know that he was on his way. When Jamie got to my home, he was very professional and knowledgeable. Fortunately it wasn't a big problem. Jamie was able to make a couple of adjustments and had everything working very quickly. He was very honest and forthcoming about everything he was doing. I am a native of Co. and have seen AAA service trucks all over town but I didn't know much about the company. As he worked, Jamie gave me a little history about the company he works for. I was very impressed and happy to have the job done so Quickly at such a reasonable price. What a great company! I won't hesitate to call AAA service again and will recommend to my family and friends.Thanks so much, Dan G.
Patricia Morris
3 months ago
Josiah was efficient, extremely polite and very professional. Another good experience with AAA!
Heather-Dawn Johnson
a week ago
I appreciate good quality and good service and they provided that. Thank you.
melissa fetherolf
a year ago
The technician, David Godfrey, was amazing! He knew what he was doing and got it done quickly. He was also really nice. Got along with our dog, explained everything so we could understand and was very honest.
John was wonderful to work with. He was courteous and professional. He took the time with me to fully understand the issue, where the hardware and electrical panel were. He made sure there weren't any other underlying issues becore recommending a repair plan. He clearly explained all my options and there was no pressure to choose the most expensive or promotional item.His work was prompt and he left the work area clean and orderly.He reminded me why I have continued to trust AAA Service with my business for over 20 years.
Isiah and his helper, Josh did a great job in cleaning the main drain. They were both extremely professional and I certainly appreciated their attitudes. I have been using AAA for many years, and just renewed my maintenance for only $19.95 per month, thus giving me a great peace of mind. Thanks
Ed Boyer
Jeffrey Barnes
3 years ago
Dustin was great. He was very personable and professional. He was able to get the drain unclogged very quickly after a thorough analysis of our plumbing set-up. He also gave me a lot of additional information around my sinks and disposals. AAA was a great price as well and will definitely use them again. Thank you!
zach mckinnon
11 months ago
John J was very professional and honest. Very informative as he walked me through everything. Craftsmanship is top notch. Definitely using him for any future repair needs.
Cason was awesome! She fixed our pipe problem quickly and is incredibly knowledgeable and friendly. She even gave us really useful tips to care for our pipes and avoid situations in the future. Definitely the best experience I’ve had with a plumber.
sasha underwood
a year ago
Huge thanks and shout out to Greg Thompson from AAA Plumbing - I had a leak (more of a stream) from my bathtub faucet which was an original plumbing configuration from 1948. Not only did he repair the leak, but he was able to do so without damaging the tiles on my bathroom wall and was able to reconfigure piping and the bathtub faucets in way that is aesthetically pleasing. Looking forward to a lower water bill! Thank you!
My plumbing technician was amazing! He was friendly, knowledgeable, and diligent. Steven went above and beyond my expectations by not only fixing my clogged kitchen sink, but also fixed a leaky shower head and a pipe in the basement!
Michael Juergens
3 years ago
Excellent service and price! Jason and Damian came out to clear our main sewer line and both were very professional and respectful. They even put shoe covers on before walking in our home. We also saved $369 on the cleaning as compared to another company we got a quote from. Highly recommend the AAA team of professionals.And again excellent service! Larry came out got the plumbing issue resolved. Larry was very professional and personable. He also treated our home like it was his.
Great service for our same-day appointment to fix a plumbing problem. Our technician, Jose, arrived on time and got right on the problem. We had a block in our sewer line and he was able to quickly clear it.
Piper Bittman
9 months ago
Greg was the best! Fixed everything quickly and even taught us how to maintain it better so that hopefully it doesn’t happen again. Very very happy with calling AAA!
Christian Castro
a year ago
Called them and they didn't have an availability for the next day but they fit me in anyway. The HVAC tech they sent, Izzy, was on time and extremely professional. Provided the service as intended and charged me what was fixed and did not try and upcharge me for things that were unrepairable. Very reputable. Recommend them and will def use them again for HVAC and plumbing needs.
My heat went out on the coldest day of the year. Within 24 hours AAA had Ryan on site. Not only did he diagnose system issues, he explained the entire boiler system to me. Showed me general maintenance and how to care for my equipment. Fantastic service and can’t say enough good about him. Will definitely use again and recommend to everyone.
Margaret Bates
a year ago
Without exception, the repairmen who have come to our home have been courteous, on time, knowledgeable and honest. I never have to worry when AAA is servicing. I highly recommend them for all aspects of heating, AC, plumbing and electrical
Charles Dorchester
11 months ago
Friendly and professional. Had my furnace working again inside of an hour. They warned me that my furnace was over 20 years old and on it's last leg, so I'll probably need to call them again. Update - My old furnace did end up going out and I used AAA to install a new furnace. The entire job went smoothly.
Melanie Griffin
4 years ago
Wow, what a great company with amazing service staff. We had Michael Osborne service and repair our attic fan. He was prompt, very courteous, clean, and very proactive with photos and explanation. We are very happy with the work done. I received text messages and and a voice message notifying me the repairman was on his way. I highly recommend and will definitely use AAA Service again. Keep up the great work and relationship with your customers.
We switched to AAA Service Plumbing after the service we had used several times over over the years was somewhat rude on the phone. After our experience with AAA Service, we wish we had used them from the beginning. And the price was the absolute best out there.The lady who handled scheduling was definitely AAA, as was our service tech, Dustin aka Drain Dude. He arrived on time, extremely friendly, knowledgeable and professional. He made me feel welcome to ask questions as he worked which put me at ease about his work.He reviewed our drainage problem (clothes washer drain pipe backing up), solicited information about what we were experiencing and what we had tried to resolve it (cleared the drainage pipe). He ran some drainage tests to find out where the blockage might be.We agreed to start with the main drain as we had planned to do that anyway. When our problem persisted, he went through some more tests which led us to the kitchen sink pipes to access the larger drain pipes in the wall. There was sludge build up visible in the exposed pipe; after rooting the pipes down to the main, the problem was fixed.In all of this Dustin made sure no mess was made and cleaned up thoroughly every little thing that couldn't be avoided. I complemented him on how clean he kept his machines which were immaculate and how well this reflected on the company. We are definitely customers for life and will ask for Dustin for any future work needed.
Jim Anderson was a GREAT help!! We scheduled a service to help with clogged drains and luckily, we were able to get help the next day. Jim arrived on time and was very kind and knowledgeable about his work. I was also able to learn some things about plumbing and the process- very cool but also, mad props to you all for doing the heavy work. We value Jim’s honesty and exceptional skills. Thanks to him, we are very satisfied AAA customers! We feel confident that if we were to ever need another service in the future, AAA is where it’s at.
I cannot say enough about how professional and credible our drain technician, Jason Jagger was. He came to our house within just 2 hours of my call and had the problem resolved in less than an hour. He was very knowledgeable and efficient. I highly recommend calling AAA!
I was so impressed with my electrical service representative from your company. His name is Mark Tobler! Mark was such a knowledgeable man and he checked out all of my house electrical. He was friendly and polite and went the extra mile and changed two light bulbs for me (I am a senior).This is why I am a member with your company, because your employees are the “BEST”. 👏👏👏👏👏
American Doughboys
3 years ago
I tried AAA Service because of their special on drain clearing. Glad I did and will call them first for future issues. The Arvada office quickly set up an appointment for me and sent a great repairman Dustin. He was very thorough and I knew exactly what he was going to do before he started. He took time to inspect the pipes before starting work and had my issue resolved quickly. He knows what real customer service is suppose to be. It's the only time I didn't have to clean up sludge after a drain cleaning service. Don't waste time reading more reviews. AAA are the guys to call.
I can't say enough about AAA Service. Everything about the way they conduct their business is quality, from the individuals who log the calls to the technicians. They are on time, honest, neat, competent and their communication with you from beginning to end is excellent.I first became acquainted with AAA Service when helping my sister with getting her kitchen sink/garbage disposal unclogged. I hired AAA Service through Home Advisor and Brian, 'Drain Dude' was dispatched to the call. Brian was very pleasant, very competent very neat, and had everything with him to accomplish the fix. I turned out that a pipe joint had to be reworked and Brian took care of that as well as the clog. I appreciated everything he did and the charge was very very reasonable.Now, 6 months later (May 2020 and mid pandemic), I again needed a plumber to repair a leak in a waste line in a rental condominium. I made a point to call AAA because of how that clogged sink call had gone with Brian, the Drain Dude. This time, Abel Aragon was dispatched to the call, and Abel continued the 100% positive experience with AAA. Abel was on time, finished within the time he estimated would be needed, came with everything he needed to complete the job, and the final charge was exactly as quoted.I am very glad to have found this wonderful, locally owned company in Denver and they will continue to be the company I call when I need these services. Thank you AAA for all you do.
They quoted me $733 to replace a standard furnace igniter. I got it done by another company for $225. I guess they just thought I was stupid and would take their outrageously high quote. Ha! No thanks!
Brian Blackwood
3 weeks ago
Rodney was great. He was professional and efficient
Larry Barela is amazing! He is courteous, professional, punctual and efficient. He explained the problems to me very clearly, showed what needed to be done, and did it perfectly! Five stars and A+ to Larry for his outstanding work!
AAA Sservice came out to roto-rooter the sewer line for the second time after another clog. Jose G. was very professional, explaining what had probably caused the second clog. Although it was a month after the first job, they did not charge us for the second trip, so the membership was well worth the expense! Thanks AAA and Jose!, Bob
korin owens
10 months ago
My kitchen drain was clogged, so I called AAA Service. Master Plumber, Jimi analyzed and then fixed the problem. He was very professional, kind and efficient in his work and communications. I will specifically request him for my next plumbing needs. Thank you, Jimi!
Leah Pearson
10 months ago
Greg Thompson was super friendly and considerate, he cleaned up after he was finished, including wiping off fingerprints from the faucet he installed! Really appreciated Greg's knowledge and quick but efficient work.
Jamie Heitman - was very knowledgeable & helpful. He was able to quickly troubleshoot the problem with our AC unit. We will definitely keep his number should we have issues in the future! Thanks Jamie!!
Andrei came and fixed my leakage. I was very happy with the service.
Same day service to fix our furnace and Izzy Gauna knows his stuff! No high sales pressure to buy a new furnace. He’s just a technician not a salesman, he says. Just a technician? That guy was Superman! He went above and beyond. So happy with his knowledge and manner and promptness. Great business!
Miriam Gentile
11 months ago
Jim was on time and very professional. He explained what he was going to do and how much it would cost prior to my decision. He was understanding of the unique predicament I am in. I would highly recommend AAA.
Electrician came out an inspected a damaged outlet. He was professional and friendly. Inspected the panel and outlet. Fixed the issue quickly. All good!
cynthia Varela
a year ago
John came out this morning to help with our toilet issues, he was on time, very professional, very positive!! Loved how quick and quick it was to fix the issue! If anyone, ask for John personally and he will take really good care of you!
Kelly Encinias
7 months ago
Jose and Andrew were here at my home to unclog my sewer. They were professional, friendly and quick. I could not have hand picked two better technicians!!!
Jeff Martinez
2 years ago
I have used AAA Service for drain clogs on several occasions, and they have ALWAYS been on time, polite, professional, caring, thorough, and an excellent price. Usually you pay much more for the best service, but not with AAA. My experience has been that you get outstanding service for the best price available (and I shop around before hiring anyone).Our last service was performed by Joshua Sims. He was everything I described above, and more. On this morning, a baby bunny had fallen into our basement egress window well. My wife and granddaughters were home and didn't know what to do. When Joshua learned of this, he went into the window well and saved the bunny. This was in no way his responsibility, but that is an example of the outstanding people this company employs. I only wish more companies, and individuals, cared for their customers like AAA Service.Thank you AAA Service and Joshua! You exceeded my expectations again, and I'm grateful.
Michael Osborne was great! He was right on time, very professional, and considerate about keeping the house clean and tidy as well. He always asked before cutting the power and was very polite. Michael was very up front about the price and the work he was doing and gave us some great options to repair our home. Plus he had great conversation to boot without ever getting off task. The guy deserves the highest review google has got!
Chris Arnold
11 months ago
Came home from a business trip to a broken AC and 98 temp in my home. AAA was incredibly responsive and their technician Izzy was professional and personable and provided fantastic service to fix the issues.
I love this company they are always so willing to help and always super friendly . They do amazing work I recommend them to everyone. Today we had a gas leak and technician Dave Godfrey came out and fixed what needed fixing. He went above and beyond was very knowledgeable in his work. He even showed me how to turn on my very unique pilot for our furnace. He is great! I’m so grateful for the work they do.
Great experience. I have used this company before. My experience is that they do good work and they are honest. That's all you can hope for.AUSTIN H did a great job today. No hi pressure upsell.Cleaned drain area and advised me that I will need a blower fan cap soon.Advertised $49 furnace maintanence and charged me $49. Pleasant surprise in these times.
mark williams
2 years ago
I used this company to clear the kitchen sink drain and the main sewer line for my house. The technician, Joshua Sims was great. He was very professional and friendly. He answered all of my questions and explained several things that I didn't know about regarding my sewer system. Joshua took the time to make sure all of the work was done correctly and completely. He cleaned up everything when he was finished and made sure that I was satisfied with his work. I would definitely recommend asking for Joshua if anyone needs this type of work done.
Dominique Rideout
a year ago
** NOTICE TO ANY XCEL ENERGY CUSTOMERS!!** Anyone else experiencing issues with their HVAC system after Xcel Energy came out to install their NEW “smart meter”? We began experiencing heating and cooling issues a couple months after it was installed on our house back in February. Reid from AAA Servicing came out and was able to see the problem immediately. Whoever installed this smart meter apparently did something with the AC unit completely disconnecting all power to it to where it was not cooling down the house. Reid was able to find and fix everything pretty quickly. We will definitely use them again in the future, and would highly recommend. We were able to get a next day appointment. This ended up being all because of Xcel, nothing was actually wrong with our unit. We will now attempt to try to get reimbursed for what we paid for the repairs. Thank you for your help AAA! We appreciate it!
Jose came to my home today to look at my shower that has been backing up time and time again. He was very knowledgeable and walked me through the entire process. Jose fixed the problem in less then an hour and my shower was finally draining properly. This was very easy and stress free experience!
John Johnson is a gifted and talented technician! His work ethic, attention to details, honesty and professionalism really impressed me.I appreciate the fact that he explained the repairs I needed, showed me in detail the work that was done and brought it up to code. Thank you John for providing excellent plumbing service. It means a lot to have these repairs done well in a timely manner.How lucky AAA is to have John Johnson on their team!!!I will only request John to perform any work I will need in the future.
If I could give the customer service Tyler provided a 10 that would be his score. Thank you
Michael Savage
10 months ago
Showed up on time and was very honest and courteous. Didn’t play games, just told me what was needed and was very professional. Decided to sign up for their yearly membership because I trust them and I am tired of being lied to by other companies. I will recommend them to my friends and family who have been stood up or burned by other AC and Heating companies.
Chaitra Leiker
a year ago
After calling multiple plumbing companies when a pipe burst and flooded part of our basement, AAA was the only company that was able to come out right away. Larry B was professional, knowledgeable, patient, and took the time to help us understand all of the issues that needed to be repaired, keeping us informed of our options every step of the way. We will definitely be using AAA for any future plumbing needs after this experience.
Larry was godsend. He was very professional and informative. Explained everything thoroughly and helped me understand what may have caused the leaking in the bathroom. My mom and I are very pleased with his work. Will def be calling them again for any issues we may have in the future. THANK YOU!
Highly recommend!!! After another company canceled on me an hour before they came to do the job a clogged toilet and shower, I called AAA. Grace took my call and was extremely pleasant, knowledgeable, and booked me as soon as possible. They called before coming and Larry and Damian arrived on time and were very courteous. Larry worked in my toilet that had been clogged for 2 days, while Damian thoroughly took care of the shower drain, which wasn’t just clogged by long hair. Overall the entire experience was fantastic and I highly recommend them!!!This company was so great. I had 2 problems in a span of a week and both times were great experiences. For the second job, Abel was able to quickly diagnose the problem and was extremely courteous! Once again, HIGHLY RECOMMENDED!!!
Larry is the best! We had a clogged toilet and he was here within 30 minutes of our call and had the toilet fixed and clean within 5 minutes. He taught us what the problem was, was Extremely friendly and patient. Hope we don’t need to see him again but wouldn’t be mad to hang out with Larry. The entire AAA team has been extremely great to work with! So happy we found them. Highly recommend!
Joyce Cunningham
10 months ago
Larry was very friendly, knowledgeable & respectful of our property. He patiently answered all my questions. Unfortunately we need to have another dept involved so problem is not fixed but Larry is helping us with the next steps to resolve our problem. He is a pleasure to work with.
Denise Schmidt
a year ago
Very happy with the service that we received! John Johnson was very professional, knowledgable, and helpful in solving our dishwasher issue in our kitchen. We will absolutely be asking for him again for any future needs!
Anson Cortez
6 months ago
Dylan Clawson was professional and very knowledgeable. He identified the issues and did a timely repair. He is a 10💪🏼
Steven Blalack
7 months ago
Had a guy come out last year to check insulation on pipes and locate shutoff for me refused to go under trailer and looked then told me where shutoff was which it isn't then still charge me feel completely ripped off thankfully well insulated during freeze still don't know where shutoff is at. Wish I could remember his name.
Jennifer Barnes
3 years ago
AAA Service Plumbing Heating and Electric just finished installing our new furnace and thermostat. Leroy, William, Greg and Dylan did a great job! All were prompt, friendly, professional.A couple weeks ago we called AAA when our old furnace kicked on for the first time this season and blew cold air. Phil came out to relight the pilot light. He had it working in no time. But we knew our 30-year-old furnace needed replacing. Phil set an appointment for Mannie to come out for an estimate. We felt very comfortable with the info and estimate Mannie gave us.We are impressed with all the service we have received from AAA, including the texts letting us know who would be coming to the house, with a photo of the individual, along with the time frame. The follow up is marvelous! The office staff is helpful and friendly, too. I recommend AAA Service and will use them again!
Larry was great! Took the time to explain what the issue was, what the membership entailed and included and did quick but detailed work. This was our first experience with AAA Service and we became members and will return!
Dan Gilbreath
2 years ago
Had a backed up sewer main line Sunday night, called Monday morning and Joshua Sims was there in about 2 hours! Much better than 2 other places I called that estimated 2 days out and Monday evening. Fair price, fast service, very knowledgeable and professional Technician. Left no mess. Will definitely call again if I have other plumbing needs!
Called AAA Service Plumbing yesterday about a main line backup. They were able to come out the very next day and get all issues resolved. Jim Anderson was the technician and was very informative and explained all work that was needed and why. He was on time and very professional. I will absolutely be using this company for all of my plumbing needs into the future and will request Jim when booking. Thank you for being affordable, convenient and so knowledgeable!
Jules Moyaert
8 months ago
The technician, Austin, were thorough in his inspection and clearly explained what was to be done to our furnace.
I warmly recommend him and AAA Service Plumbing, Heating & ElectricAAA Service Plumbing, Heating & Electric
Lenisa DuHart
10 months ago
Jon Harris AAA+ Service! Extremely professional, kind, knowledgeable and knew what he was doing! Awesome job! Highly recommend Jon to my friends and family!
Nicholas Dwork
a year ago
We hired AAA to install a humidifier on our HVAC system; they sent Chris Young. He is EXCELLENT! He was thorough, kind, and took the time to explain everything in as much detail as we wanted. He presented all the options available to us and provided us with the pros and cons of each. He deduced the working of all portions of our HVAC system, many of which were dubiously installed and probably not necessary. He went as far as moving the folder of documentation away from the humidifier in case there was a leak at some point, so that our documentation would remain readable. I highly recommend Chris and will definitely hire AAA and Chris again in the future should we need additional work.
Connie Roman
7 months ago
Jose Gallardo was awesome. Very professional and gave me a lot of useful information regarding sewer cleanings and did a great job. Thank you.
My whole experience with AAA plumbing was fantastic. We had an old cast iron sewer line crack which needed to be replaced. They were responsive and always on time. Each of the 2 appointments I was given a 4 hour time window and they showed up within the first hour each time. I worked with Mason during each appointment and he was awesome - very personable, courteous, responsive during calls and texts. He went above and beyond working with my insurance company as well which I can't thank him enough for. I will always use AAA Service Plumbing in the future for any issues that may have.
Debra Goodman
4 years ago
Phoned early morning and AAA was here within an hour. Brad was an awesome tech. Explained everything he did and did a great job. Recommended jetting my kitchen pipes and scheduled a cleaning the same day. Jason was here within another hour that day.Highly recommend this company. Excellent service!!!! Ask for Brad!!
Jennifer Erickson
a year ago
Jason Jagger was very professional and knowledgeable. He was able to fix the drain in less than an hour. I would definitely recommend and use AAA again in Thornton.
Wendy McKernan
a year ago
Josiah called when he was enroute, arrived on time, answered all of my questions and did a fine job running annual, preventive maintenance on my main drain clean-outs. I would request him again. My only concern is that I haven't received my invoice via email. Josiah said that I would receive it within an hour. That was over 2.5 hours ago. I will contact them.
Denise Johnson
a year ago
Larry Barela was professional, personable and efficient. He worked around his schedule to make it convenient for us to get the hot water heater installed immediately. We highly recommend Larry and AAA service.
Cameron Kruger
2 years ago
The plumber and the work quality was great. Got the job taken care of nicely.
Edited: Customer service fixed my issues. Thank you!
Tiffany Reppenhagen
2 years ago
I called before 8am with sewage coming up in both bathtubs and they were so friendly and fast. The technician Jason was here before 11am and was able to troubleshoot the problem and fix it quickly! He was super friendly, professional and trustworthy. I will definitely be using this company if we need service again.
Zachary Williams
3 years ago
We reached out to AAA Service due a potential backed up drain, and were able to schedule the appointment the same day. Jim Anderson showed up on time and was able to evaluate the situation quickly, and determined we did not have an immediate need to clear the drain. I was extremely impressed with his professionalism and how personable he was. I appreciate the honesty and professionalism and will be calling AAA Service and requesting Jim with any future needs.
Deb Rutherford
4 months ago
I would definitely recommend working with Austin H as he was very professional, knowledgeable and very helpful.
Greg diagnosed the problem, fixed the problem and then tested.
I appreciate his professionalism and friendly help.
I called in the morning to schedule an appointment and they were able to have someone come out to us a couple hours later - very timely. Damian showed up at our door and he was very professional and friendly. Took care of our drain issue quickly and took the time to show us what to do to prevent the issue going forward. Definitely will call AAA Service again and recommend them to friends and family.
Mackenzie Emery
2 years ago
I made a call to schedule an appointment and was told there could be someone at our house later that same day. Larry came out and helped fix our washing machine's drainage problem. He was informative, very personable, and a great help. He stayed and made sure the washer drained after he did his work and even helped clamp a part of the washer that was leaking. Super great work and very responsive!
We had a pipe and ball valve freeze and then leak, flooding part of our basement. The Restoration company we called to extract the water and dry us out recommended AAA Plumbing. David, the plumber that was dispatched out was very professional and courteous and was extremely thorough and methodical in his evaluation and repair. He repaired both the leaky pipe and the ball valve which he found had also been compromised and was leaking. He went above and beyond to insulate the plumbing as well. This should never happen again, thanks to AAA and David!
Jason Jagger, Jim Anderson and Caisson (sp?) and the whole AAA team are our heroes! We are so glad and grateful for their professional knowledge, thoroughness and care.We called on a snowy Sunday, and there they were, ready to set us an appointment ASAP during the difficult times of COVID. Through 50 years of being homeowners, we have had a full spectrum of service helpers, from the good, the bad, and the ugly. AAA is at the top of the list. It's our privilege to know them. Their top-to-bottom communications with us, their genuine concern, prompt follow-through and their clean, careful work are superb. We've never had it better! Wish we could give 6 stars.Thank you, guys!John Roberts and Elaine Kohler
We have been service members for four years and are always pleased with the service we receive. We have had numerous issues addressed in our home over time and while I've been neglectful in taking time to write a review each time, they have never been neglectful in taking very good care of us as customers. When we had to replace our pipes David L was phenomenal and unmatched at providing genuine care, patience and quality in his work. Today,we just had a new furnace installed and the entire process was nothing less than impressive. Manny provided explanations of areas we we're lacking, offered solutions and several options when providing our quote. He was friendly, thorough and definitely didn't leave you feeling like you were dealing with high pressure sales. Andrea was timely in following up a week later, she is always friendly but again, no pressure, just a normal follow up call. When I reached out to Manny with a question post his visit he again was thorough and ensured that I understood the answer. When I called to schedule, Manny could have easily told me to call the office to schedule, but instead was willing to call for me and call us back. Our techs, Justin A and William O were on time, friendly, courteous of our space and worked their tail feathers off. Mike O, our electrician was also super friendly, fast and efficient! The bottom line is this. AAA Service, although competitive, are not the cheapest provider in town but they consistently demonstrate quality craftsmanship, integrity and a feeling of community that equates to service you just can't put a price on!I know I'm making an already lengthy review even longer, but we just had Austin S. come and trouble shoot and fix an electrical issue for us. As a lay person you're never positive that what a technician says is wrong is really what is wrong or if there are some hidden charges etc... By the time Austin finished there was not a doubt in my mind he had just taken good care of the issues. He was friendly, he ensured we understood what the problems were and potential issues that may occur in the future, with no high pressure embellishing or dramatics. AAA Service, Austin is a keeper!!
Angie Kotzmoyer
2 years ago
We were very impressed by AAA Service Plumbing! John Johnson was our technician and I would highly recommend him! He was nice, explained things to us, and he even found a leak we didn’t know about after fixing our garbage disposal. John overall was a professional at what he does. Thanks John!
I'm a retired general contractor. AAA's performance was as good if not better than similar trades subcontractors I routinely dealt with.
Austin H did a thorough inspection and a thorough and understandable explanation of service options.
Ron Deffenbaugh
5 months ago
Andrew did a great job for us fixing a plug and a leak quickly. He works with tools and tablet very well. Nice combination! Ron D
We have called AAA Service for many repairs and installs (hot water heater, heater and a/c as well as maintenance calls) at our home. Appointments are easy, quick and on time. The people taking the info over the phone for the service are always friendly and helpful. Thats why this service call was a referral to my mother-in-law's house. We knew AAA Service would take great care of her and the problem she had with an electrical outlet. I was at the location when the tech Dustin arrived at her house. Although it was his last appointment of his day, he was still very friendly, respectful of the home and the COVID-19 mandates, knowledgeable of the issue and efficient at fixing the problem. He explained what he thought the problem was, his diagnosis for the fix and offered a price BEFORE doing any work. I have some knowledge of electrical and Dustin offered to let me see what he was doing so I could learn. He was amazing! AAA Service is who we all will call going forward and highly recommend them to anybody who needs their service!
My experience with AAA today was outstanding. I called first thing Tuesday morning and within an hour a tech arrived to my house. Jason J took the time to explain what he was doing and he quickly was able to fix my clogged disposal. Great quality of service and outstanding price. Thank you AAA!
James Kennedy
8 months ago
Update November 2022: Just had Damian M. out to clean out a drain. Super helpful, solved the problem, offered feedback on how to mitigate drain issues in the future. Triple AAA is out to-to drain clean out. Thank you!Previous: Doug Hammond of AAA Service did a fantastic job diagnosing the problem with our leaky kitchen faucet, fixing it quickly, and ultimately saving us quite a bit of money - always appreciated! He was very pleasant and professional too. We’ve now used AAA a few different times and have always nothing but good experiences. Definitely recommend Doug and AAA!
Fiona Malone-Sanders
2 years ago
I really cannot say enough positive about my experience with AAA today. Greg came through to help us when no one else could. He was kind, empathetic, helpful, knowledgeable and clearly an expert. Our house was a total disaster but not once did I feel judged. Greg was at all times respectful and careful to follow the new safety protocols. He helped us save money and was honest about what was urgent vs what could wait. Most importantly, I feel my family is safe in our home again. Thanks AAA! I will recommend you to anyone who will listen!
Our water heater tank ruptured today. My husband and I were a bit distressed as this put us without water. Called a few places and explained the situation. None had availability for a couple of days (!) and none really seemed to care that we would be without water for that period of time.Called AAA and was met with a kind operator on the phone who assured us they would do everything they could to get us a new water heater installed by the end of the day. Called around 12:30pm and had a new water heater installed by 3:00. Doug Hammond was our tech and was friendly, professional, very quick and tidy. He explained everything clearly and was a pleasure to work with and pricing was very reasonable; inspection and permits included.I would definitely use AAA again and would recommend them to anyone in need of plumbing, heating or electric services.
Khoa “Bep” Nguyen
11 months ago
I had Jason Jagger. He is experience and helped us identify the real issue with our toilet (he found that it's the drain issue). He had all the tool he needed to do the job, found the object stuck in the pipe and fix the issue for good.
Richard Simons
5 months ago
Kudos to AAA for their proficient service and to Andrew for the way he handled our drain issue.
Jason and Larry came out to clear my kitchen drain pipe, which turned out to be a challenging job. What a great team! They not only did the job, so now I can use my kitchen again, they were friendly, communicative and gave me additional information I needed. I will be recommending AAA Service Plumbing, Heating and Electric to everyone I know! In the past I've also worked with Kay-Gee and Doug and they were both wonderful as well.I completely trust AAA--which hasn't been true of other plumbing companies I've used over the years. Thanks Jason and Larry! TR
Isabella Maria
2 years ago
I highly recommend this company. They are so professional, keeping me updated about my appointment. The technician they sent was Jose Gallardo - he knows his trade well and he took time explaining to me what the issue was with the water pipe. He was also very polite and respectful in entering and exiting our residence. Jose is a very professional and considerate young man. Our family is very happy!
I woke up this morning with no heat in my home. I called AAA to schedule a technician to come out. The technician was Reid McGowan. He did an outstanding job. He was thorough, professional, courteous and was willing to answer all of my questions. He explained everything so that I understood the issue and resolution. I was very impressed with his customer service skills and technical skilled. I felt comfortable and confident with him and the work he completed. I would definitely recommend Reid and AAA. Thank you Reid and AAA for an outstanding job!
Jason is so awesome!! He came out right away, was so nice and professional.He immediately knew that it was the secondary line after his evaluation. It was not very expensive at all to fix and he fixed the problem in less than an hour. He was also really nice, and wonderful with our hyper and jumpy chocolate lab puppy. We couldn’t be happier with AAA and Jason and for fixing our problem, very quickly and with not much expense.Thank you Jason, you’re the man!!
Replaced an old toilet model and the tech did a great job. A little expensive!
Robert Manzanares
3 years ago
I’ve had other plumbers from other companies and have never had a good experience until today. Had AAA plumbing come out and it was one of the best experiences a homeowner could have. The tech was super knowledgeable and professional to the highest level in what he does. He listened with respect and took care of the problem as if it was his own. This company needs to clone this tech. Super impressed with the service. I will make sure I always call AAA plumbing and will also share my experience with family and friends. GREAT JOB.
Two of your guys showed up about 10 days ago when the weather was absolutely freezing. One of our toilets wouldn't flush. It was determined that the pipes had frozen. A few days later the weather warmed to 74 and it thawed itself. Toilet works great again. Your guys went down to the crawlspace and saw where it had frozen. Told us the pipes wouldn't burst since they were brand new pipes as we had just built this addition and the new bathroom.You're techs were awesome! 👍
Jim and Ashton were extremely professional and courteous they even had roller covers for the equipment. I recommend these guys anytime friendly and prompt . No bull —- on diagnosis and work being done. Thanks for your service guys. Gary Beesley
Our furnace quit working on Friday night, and AAA Services had a person out to inspect it as quickly as they could on Saturday. Cory was super nice and very informative. He took pics of the problems, made suggestions on how he could fix it, and did not pressure us one way or the other on getting a new furnace. When we decided to replace it, the tech that came out, Justin, was able to answer all of our questions, was super helpful, and very kind. He kept offering the use of his space heaters since we would not be able to get it replaced until Monday. The crew that came in to replace the furnace were also nice and very efficient. It took a lot less time than was anticipated! Great company and great workers!2015 - Bill was super friendly and helpful. He was able to fix our leaky faucet quickly and cleaned up after. Great job! We are totally satisfied with the work!
Had AAA Service out today to clear the clog in sewer. With only one day notice, Ashton Grable from AAA showed up on time and did a fantastic job. He even had to work outside in the freezing cold. I would recommend AAA Service to anyone.
We requested AAA to come out and check our toilet which just does not work well. Due to plumbing emergencies and a bad winter storm it was necessary to reschedule twice but they were very communicative and helpful in rescheduling. We were notified when Gordon, our technician, was on his way, and a photo was sent so we knew who to expect, which I think is amazing. Gordon was wonderful, he thoroughly checked our toilet and determined that it will be in our best interest to just replace it. We appreciated his honesty and professionalism. I would absolutely recommend AAA to come out. They are reasonably priced and were very honest with us. We will use them again in the future.
Corey Hansen was prompt and professional. He was very thorough as he worked to clean our sewer line. He identified and explained the issue. We will always use AAA Service because of people like Corey!
X KoOpA SmAsH X
3 years ago
I needed my mainline cleared and they are running a great deal at this moment! $36 if you have access to the lines outside/out front of your house. I wasn’t scheduled until tomorrow, Sunday 7/26, but they were able to get to me early on Saturday 7/25 (they text me and asked if that was ok first). The technician Isiah was amazing! Very friendly and I enjoyed how he walked me through everything. I didn’t want to hover because that’s super annoying but as a maintenance supervisor I very much love to learn new things and he taught me a bunch just in this one little visit casually talking! He recommended I get a camera check just because of the movements and water he was able to feel with his auger. Scheduled for Monday for FREE! Not sure how long this deal is going on but if you need this done make sure you choose AAA Service Plumbing, Heating and Electrical. Also give Isiah a raise!;)
What a relief to actually get a straight up service! From the initial call to having Dominic Apostoli and Ashton Grable at our house, the experience was flawless. There are a lot of companies out there that jack up prices and end up being a hassle. I've been in all areas of the construction world including excavation jobs just like the one I'm going to have AAA do. The other bids I got were 2 and 4k more than these fine folks. I usually don't give reviews because they aren't worthy. Not the case here. I'll be forwarding this company a lot of business. Oh! Let's not forget since I had a break in my line and they weren't able to clear it they didn't even charge us! Ten star review.ALH Denver
From beginning to end, AAA was great to work with! The phone staff was friendly and helpful over the phone and I felt like they were really listening to me. They got me into an appointment quick. Kay-Gee with AAA came to clear my main line at my house. He was courteous, kind, efficient, and professional. I was comfortable having him in my home and he was great with my giant breed dogs. I will use AAA again and hopefully Kay-Gee!
AAA is the best!! I few years ago my sink back up and I called the competition and they tried to charge my girlfriend $400 to unclog my sink. She sent them away and I called AAA and the got the job done for $89(price at the time). I appreciated they didn’t try to take Advantage of her because lack of plumbing knowledge. We are customers for life because of this interaction.I called yesterday because my drain started to back up and was happy they had a next day appointment available. Jason came out and ran the snake and sold me some cleaner to help maintain my lines. Thanks Jason!!!Very happy with AAA
Emiliano Barela
4 years ago
Great customer service by everyone involved! Jason and Isaiah were both very professional and courteous. They were able to complete the job quickly and thoroughly. I received a text when they were on their way that contained a picture of Jason so I knew exactly who to expect. Overall this was a great experience and I would highly recommend AAA Service Plumbing.
I would highly recommend John Daniel Johnson with AAA Service Plumbing, Heating, & Electric If you are in need of a plumber. John thoroughly inspected my problem and gave me a detailed description of the problem and solution before starting the repair that was needed. He was polite and professional throughout my experience. I would not hesitate to call him again for any future work.
Andrew Carpenter
3 years ago
This is the best experience with a plumber I have ever had. Fast, polite, effective, and best of all - affordable.Kay-Gee was the technician I had, and he did an awesome job. Very respectful and easy to talk to. He was happy to explain everything he was doing, and didn't push too hard when he suggested replacing my garbage disposal. I would definitely recommend him to anyone.
Kate Kennedy
6 months ago
Great Service! Timely! Friendly! Courteous! Respectful! Knowledgeable! Tidy! All three professionals- Jose - Nick - and Ashton.
We had a leak after running the dishwasher, Brad and Doug came out to fix things, they were amazing. Quick, last minute service, very kind and explained what they were doing and why. I would recommend AAA to anyone :).11/20/20 Another great job by AAA plumbing. John Johnson came and fixed a leaky sink, quick, professional and kind. 100% recommend this company.
Shawn Tolin
11 months ago
I will never use this company again. I called them to have them snake my my main line. They brought out a camera and told me that I needed immediately to replace all my plumbing and that it would cost me 27.000 to do so. I had another plumbing company come out and camera my line and they told me there was no need for repairs. I had to pay 200.00 for them camera my line but that is a lot cheaper than 27.000. It looks to me that this company is looking to scam people. I have been using them for years but they will never get my business again!
Greg is a ROCKSTAR! 5 Star experience all around. I had a leak in my laundry room on the Sunday before Christmas. With it being so close to the holiday I figured I wouldn't be able to get in right away. The gentlemen on the phone was very nice and was able to get me scheduled at 8am the next morning which was great. Then I got a phone call from a friendly women a few hours later saying they had a cancellation and someone could be out right away. Greg showed up within 30 min and was hands down the best tradesmen we've encountered in a long time! We bought quite the lemon of a house and have nothing but issues so we've dealt with our fair share of service companies and Greg refreshed our faith in good, knowledgeable, friendly, and honest companies. He figured out the issue quickly which ended up being something minor and a fluke but ensured it wouldn't happen again. He also gave some great tips about other items in our home and looked over a few items I had questions on. He gave us a very fair quote on another item of work we had been wanting to address and we will 100% be hiring him for the job! I expected a huge bill for the call since it was same day and close to the holiday instead I was charged AAA extremely awesome service call fee only. AAA whatever you do don't ever loose Greg he is what great customer service is all about and is lacking so much these days and thank you for being a fair and honest company not looking to just get every penny out of its customers. You've gained a long time customer for sure!
Malinda Dovel
8 months ago
Steve was very professional, knowledgeable, and explained everything of what he was going to do. Steve is out going and very easy to talk to. If and when I need work done again I will be requesting Steve.
Jessica Medina
8 months ago
Izzy Gauna did a really good job helping out my mom with her furnace. She is very helps with the service and time he took on everything.
Emily Klimczak
3 years ago
David did an amazing job fixing our water heater. He came out the same day we called and when he got here he was extremely friendly and professional. He was very helpful and informative. We will definitely use AAA Services again.
I Highly recommend this company! Doug was AMAZING!!! Huge integrity, honesty and very straight forward. We had a water heater that stopped working and had some minor flooding. Of course we were concerned, and AAA Service was able to come out quickly, access the situation and provide some of the best service that we have ever received. Top quality work too!
Jose from AAA Service cleared a drain in my house yesterday. The drain was clogged and had made quite a mess in the utility sink. Even though this service cost quite a bit more than last year, Jose took some of the pain away by doing a great job and he even cleaned out the messy sink!
This was my first time using AAA. John Johnson was my technician. He did a great job!Professional, knowledgeable and thorough.Shout out to the two schedulers who took my calls yesterday. Very professional and helpful.I will use them again for future needs.
Brittany Kinder
10 months ago
Damian was extremely professional, knowledgeable, and helpful in servicing the drain issues in my home. I appreciated the tips to maintain proper care. Thank you!
Ashton came and fixed our drains in no time flat. Aaa has always been reliable and proved their consistency yet again. 6 stars!
Gina Mortellaro-Gomez
a year ago
AAA Plumbing and Heating is a great company!! Our technician was Izzy Gauna and he was awesome!! Izzy came out to perform our AC and Furnace check-up. Izzy was very professional and knowledgeable and explained everything to us in regards to maintenance for our AC and Furnace and options to extend the lifespan of both. He also replaced our furnace air filters and showed us us how to properly clean our AC unit. Thank You Izzy for your wonderful and thorough service. We hope to request you personally in the future for our furnace and AC needs!!
I scheduled a spot between 1 and 3...they were here shortly after 1. Our technician Brad was very nice and professional. I have a special needs child who loves to try and talk and get very close to people. We informed him and he was absolutely great and did not make my son feel bad keeping his distance and maintaining social distancing. The charge was much cheaper than anyone else I called as well. We will use them again if need be.
Jae Martinez
11 months ago
Jim and Roque came to help us with a clog. They did an amazing job. Very polite and explained things along the way. Will definitely be recommending them to other’s.I noticed I had a leak underneath my kitchen sink. I call AAA Wednesday morning and was able to get an appointment for Friday. Jimi Knight was my technician and was absolutely amazing, friendly and helpful. I will definitely recommend AAA and Jimi for any of their plumbing needs.
David Godfrey is the best! He is nothing but professional and has tons of experience. Everything you would want when something goes wrong with your plumbing. He has helped us on two separate problems and he fixed us right up. I will only be using David from here on out!
Deborah Cashion
2 years ago
Jason was great. He explained the services. covered and reviewed the charges before proceeding, so no surprises, and was honest about what he found. I think there may be a big job ahead of us and I would use AAA again . He also cleaned up th work area well. I truly felt like he knew what he was doing and cared about the service he provided.
I have used AAA in the past and highly recommendthem. They do quality work, professional, and stay until the job is done. My recent repair on my toilet flange and piping took 3-1/2 hours to finish. Kyle was very patient and thorough thru this repair.Give them a call next time you are needing plumbing work done.
Alyssa Meacher
3 years ago
I was recommended AAA Service a plumbing from a neighbor and was extremely pleased with the ease of schedule and the customer service we received from Isiah. He did an excellent job explaining the problem and our options along with transparent and affordable pricing. I plan to use this company again and highly recommend.
rosemary marin
3 years ago
This is our first time using AAA service pluming and it was a great experience! They were able to get us scheduled quickly and had a very reasonable price.Jason was very professional and did a great job. The whole process was just so smooth and quick. Will definitely be using AAA for any plumbing services we may need in the future!
susan sprenkle
3 years ago
Our first time using AAA and couldn’t be more pleased. Isiah worked on clearing our kitchen sink that was backing up. He was efficient and knowledgeable and had everything cleared in 30 minutes. The best part was the price which was extremely reasonable. We will definitely be using AAA again for plumbing needs.
Jim and Lauren Merrill
5 months ago
Very professional and courteous. Informed me of items that may need fixing, but also informed me that it wasn't necessary at this time. I loved how they were not pushy and let me make the decision without pressure. Had general inspections done to the AC unit, and the plumbing. Signed up for the monthly plan, and so far well worth it. It will save money in the long run - wonderful company and wonderful customer service. Thank you all!
I have used AAA Service for almost 8 years.I have NEVER had a bad experience/service.All the Specialist have been great to work with and very respectful of me, my time and my home. Kay Gee Jackson was early, quick anddid a great job. He even ordered an extra service to be done to check a possible problem, at no charge to me.I will continue to call AAA for anything in the future.Nic Miles
Andrea Harrop
9 months ago
John W was awesome. He was very thorough and was able to solve our problem quickly and effectively. Incredibly helpful and kind!
ASAJAY unknown
a week ago
Jose Gallardo is excellent! Highly recommended.
Richard Ellis
7 months ago
Chuck O’Leary stopped by to set the new humidifier on the furnace installed last summer. 5 star rating. Excellent knowledge getting it operational & demonstrating how to set it.
AAA Services just replaced our totally trashed water heater. It was a difficult job due to our old pipes but Service Tech Evan Hunter did his best to find a solution that would work and save us some money! He was courteous, detailed in his explanations, and provided honest and accurate estimates of the work to be done that included several different options that varied by price and difficulty. He was terrific! That has been our normal experience with AAA over the past few years: My wife and I like them and trust their estimates and their work, and you should too. We highly recommend AAA Service!
So, I called yesterday after hours, left a vm and Tia called me back. She was very pleasant and professional and even better was able to commit to sending a tech out today. Joshua Sims was the Drain Tech sent to my home. He was very courteous, efficient and showed up on time! I got a great price and there was NO hard up-selling like lots of businesses do. He made sure my mainline was cleared. Superb work and I’d highly recommend him and AAAService. Job well done ladies and gentlemen! Thanks so much!
I called AAA out because of a backed up drain and was very happy from beginning to end with the service. The gal who set me up with the appointment was very friendly and accommodatable. My tech that did the service was Jim A.A+ service from him. He was extremely professional, knowledgeable and courteous. He did a fantastic job. He left the job making sure everything was sealed back up and cleaned. The whole expirence was comfortable and affordable. I would recommend them to anyone needing service.
Cameron French
a year ago
JD helped us install our new fridge water line and helped point out some things for us to keep an eye on in our new home. He was professional, fast, and knowledgeable. We’ll be calling again!
Jenai Gallegos
4 years ago
My experience with AAA has been great so far. They were able to accommodate a next day appointment and the technician was able to arrive 1 hour early. Isiah was very helpful, honest and compassionate when my job became bigger than expected. He was thorough in investigating the source of the problem. I will be proud to come back as future customer.
Jason and KG came over and cleaned out both my tub drain and kitchen sink in less than 30 minutes and they run beautifully now! They were courteous, clean, quick and very professional! Thank you for your help!!UPDATE: 1/12 I just had Abel come to my house today to fix the guts to my toilet and he was quick in and out and did wonderful! He was a pleasant and professional technician! Highly recommend!
Paula Kaskie
9 months ago
Agent was very friendly and professional. He worked efficiently and without making a mess. He gave a report on condition of furnace. We will continue to use this service. It was a pleasure having Zach as our technician.
They were quick to schedule the appointment. The tech (Jim Anderson) was very professional. He had to go back to their office to get extensions to ensure that the job was done right. He did a great job! I would highly recommend this company and would like to request Jim on any future jobs we may need done. Great guy!
Art and Dee Gardner
My tech was Isiah. He was friendly, courteous, and very respectful of our home wearing booties when inside. He did a great job. And the special 35th anniversary pricing was amazing. Thanks Isiah.Today my tech was Jose G.He did a great job, and took measures to keep the job site clean and wore booties and covered the wheels of the machine to avoid any dirt on our house. I recommend AAA.
Andrei did a great job repairing our water heater! Thanks guys
Chris Woodley
2 years ago
We signed up for the “maintenance plan” with AAA Service a few years ago and it’s been worth every penny! It’s great peace of mind knowing our plumbing, heating, and cooling systems are regularly maintained; and when they’ve needed repair, we have confidence that it will be done correctly and at a reasonable price with AAA. Finally, a shout out to our last tech - Dustin Wilkison - who went above and beyond in thoroughly explaining things to us, and keeping our water heater running at top efficiency. Highly recommend this company!
Lance Meacham
4 years ago
Had a great experience with AAA plumbing service. Nicolai did a great job. He was knowledgeable and took time to share with us ways to care for our plumbing in the future. He was quick and efficient and all at a great price. I would highly recommend this service if you are having plumbing problems.
The repair went well. Only other problem would be not completely putting things back in total in order to include carpet.
angelia meaux
7 years ago
AAA Service was amazing! I had both my sink and dishwasher backing up. I called and they scheduled someone to come out that afternoon, then called back because they were able to fit me in earlier.Cameron showed up on time, was very professional and polite. He finished the job quickly answered all of the questions I had about the project. He was probably one of the friendliest service providers I have encountered in a very long time.I would certainly use their services again and recommend them to friends.
Kevin C. Livingston
4 years ago
AAA was fantastic to work with. Same day service, arrived 5 hours after called. Dustin is a fantastic technician, keeping us informed as to what he was up against. He did a great job, that turned out to be a little bit bigger than 1st thought. We have truly found a great company and a great technician to work with. Thanks again AAA Service!
tami hernandez
3 years ago
The techs Jason Jagger and Damian Martinez were amazing. Very professional and knowledgeable. Very prompt and the price is great. I also want to give a big thank you to Drew Robles for referring me to JimmyAt AAA Service's he was very polite and professional on the phone when we called him. So was the lady that set our appointment! Thank you all so much. This company is highly recommended! A+ with us!
Brian Mgrdichian
a year ago
Had a great experience with Jon Kennon during a walkthrough estimate for a panel replacement and some other upgrades. We felt well taken care of and all of our questions were answered. Looking forward to having the work done and keeping the business with AAA!
Michael Martinez-Schiferl
2 years ago
Updated 12/21/2020: While AAA's response was quick and resolved the immediate issue with our sewer line, a sewer scope revealed that the work they did was essentially a band aid that helped us for a week or so. After the scope, it was clear that another sewer line backup was likely eminent and that the rooter work AAA did for us didn't clear the roots. We ended up paying a different company to do the rooting right. In the end, I felt like AAA may have been more eager to convince me that I needed a full sewer line replacement than fix my immediate issue. I liked their staff but the service we received, in the end, was disappointing with more time to examine the results.Original Review: We discovered a backup in the main sewer line for our house late night on Sunday. We called AAA and they responded within a reasonably quick amount of time. Monday morning Ashton and Isiah came and rooted the line. Both were friendly and personable and they resolved the issue quickly. We will use AAA again.
Dustin did a great job. He is a great technician, cleaned out sewer lines and was very clean and professional and answered all questions. I would recommend him to all and will ask for him personally next time I have issues. Was way better than the tech AAA service sent back in April 2018. I was very glad to have a much better experience this time. Good techs are good for business. Thanks for the great service.
Kathleen Myers
3 years ago
Dustin was our technician today. He was informative, explained what he found, and was very clear about charges and alternatives. He didn't cut corners and made sure the job was truly done-and done right. I would recommend him to anyone without hesitation! The company provides updates on arrival time that include the tech's photo-great security! A great experience all around.
Barbara Stone
2 years ago
Ivan Dobesh, AAA service tech, was able to repair/replace all the issues re my furnace during this below zero weather and followed up in securing the necessary parts. He was extremely knowledgeable in what the problems were and quickly made the necessary repairs. Ivan was very pleasant and clearly explained the procedures as he completed the work. An outstanding gentleman!
Chris showed up fast on the first extremely cold day of the season. He was friendly and professional and explained everything very clearly. The prices are reasonable as well. I am a 1st time customer that will be a return customer. Highly recommended this company.
Dustin and Ben were out this week. Dustin cleared my main sewer line. He was great, very professional, pleasant and knowledgeable. He informed me of everything he was doing and recommended having the camera exam of the line to see what was happening with the roots. He called from my home to arrange an appointment for this service. When I decided on Sunday, Dustin was able to tell me that Ben would be coming and was a trusted and knowledgeable person on this area.Ben came today and he was great also. He showed me my line and we discussed future problems with roots and possible resolutions. He also gave me an estimate for replacing the rest of the line as a permanent solution. It’s very expensive and I’m not in a position to do it now but will need to at some point. I’m now educated so can start saving and making plans for full replacement.You have a great company with excellent customer service and I appreciate it greatly.Thank you,Jeanne
AAA Services was very prompt and professional. The technician that came out, John M, arrived on time was professional and courteous explained what he was doing, fix the problem, did not create any type of mess. He asked if I had any questions, if I was satisfied with his service, and he explained that with the service there was no warranty which was fine with me. I definitely would call AAA again for any type of needs regarding the plumbing and I definitely would request that John be sent out to handle this.This has been a surprisingly easy and pleasant experience and thank you so much for sending John out to help me.Cindy Kim
Nathan Turowsky
a year ago
Kyle dom and Ashton come and cleared my drain. They were very friendly and professional. They also were able to make it to my house for the service call within an hour of the call! Thanks for everything
I have been a service member at AAA Plumbing, Heating & Electric for a number of years. With that, I receive courtesy inspections of my electrical system, HVAC units, and plumbing. This year, Larry and Ben conducted the plumbing inspection. My house is about 20 years old and needed some plumbing replacements. Larry and Ben gave me a thorough list and explained my options. Because I have had good experiences with AAA in the past, it was easy for me to decide to have them replace sinks and toilets and fix my kitchen sink and main shower. They were diligent and timely in their work. Larry returned the following Friday to finish all the work. He and Ben were very respectful of my place. I've been very pleased with their work. I highly recommend them and AAA. Thank you.
Michael J Henderson Jr
a year ago
Corey came out on Easter Sunday and was the Man!!!! Although he wasn't able to get to the root lol of the problem He did his very best no complaints and a Great Can do Attitude. Definitely an Asset to the Team and glad we got him.
Shawnee Lucero
4 years ago
So fast! Got an appointment the same day we called, within an hour actually! Jim was wonderful! Very knowledgeable, took the time to explain our plumbing system and what to do to prevent backups in our lines and recommended their enzyme eating BioClean liquid that we plan on getting soon. Overall highly satisfied with the customer service received from Jim today! Thank you for all your help! Definitely will recommend AAA Service to our friends and will continue to use for future service needs.
Dawn O'Connor
3 years ago
Michael Osborne came out last week to troubleshoot an electrical issue with our kitchen. While he was here, we asked about an issue with the electricity to our pond. Then we asked if he could install an outdoor motion light. He didn't hesitate to fix all three issues even though we called him out only for one. He was very courteous and wore his mask the whole time. He took the time to explain what was causing the issues, how he would fix them and how much each would be. This is the third time I've had AAA to my house. I have used all three services - Plumbing, Heating, and Electric. Each time they have been courteous, professional and cost competitive. Thank you Micheal Osborne and AAA for great service!
John Johnson is excellent. Can not say enough good things. We thought we just needed a drain clean out but after throughly inspecting our plumbing we discovered major damage to old cast iron pipes. He was totally transparent, extremely knowledgeable.and very professional. He throughly discussed his plan for replacement with us and kept us informed with each step of the project.His work is meticulous and he is a perfectionist.We are very happy and would highly recommend AAA Service and John Johnson.
Madison McFarland elwelll
2 years ago
AAA provided excellent service. Their staff is knowledgeable, professional and listened to our concerns. I recently had surgery and needed to have our hot water heater repaired ASAP. They sent out 2 repairmen in the same day to get the job done. I appreciate it so much. I highly recommend this company.They also took concerns regarding COVID-19. We appreciate being seniors.
Shreve Roberts
2 years ago
Evan did a wonderful job repairing a sink in my basement today while Isiah came out to clean our the bathroom sink plumbing. Both Evan and Isiah were polite friendly, professional, very knowledgeable and funny. Did both jobs very quickly and Covid friendly. I use AAA for everything! Thanks guys!Ivan came out yesterday to help with an A/C issue - as usual the problem was resolved quickly and with with pleasure! The service AAA provides is informational, friendly and down to Earth. They are my 'go-to' repair team.Needed AAA once again for a furnace/heating issue, Jamie H. came out that day and quickly fixed the problem. The end-to-end experience with AAA is the best from when you make the 1st call to when they leave your house, thanks again for always being so dependable!They were back again! .. and again today.. just adding Doug to the praise of excellent plumbing service that was quick and thorough, thanks Doug!AAA Service is our 'go-to' for all our home needs. They have consistently gone beyond, to offer a more affordable option if you have sticker shock. They just replaced our entire sewer line (sticker shock), but we'd pay it again. The level of service from Zack D. and Jason J. at the horrifying onset of this problem was thorough and compassionate. They explained every detail as to what happened and how we can/need to repair the damage. Thankfully, the worst case scenario they prepped us for, did not become a reality! Zach and his crew work quickly and with minimal impact to our property. That made a really tough situation, tolerable. Thanks guys!Amazing customer service from plumbing to heating, have used them for both. Chris, Donnie, Hank, Ronnie and Roger get 5 stars. They are reliable, honest, accountable and genuinely nice guys. Highly recommend AAA.
Unexpectedly all water had stopped flowing mid-shower in our master bedroom shower. I called AAA Service for plumbing service on 02/09/2022. In response to our description of the event and problem, John Johnson quickly diagnosed the problem and installed a new shower value. The shower's water flow has been restored.Second, we advised John that we are having persistent pounding/ hammering in water lines whenever we turn hot water faucets onanywhere in the house. This problem has persisted since at least 2016 through regular AAA annual water heater warranty service calls--even when we have identified and requested resolution of the hammering.AAA service calls have been conducted and completed by several Service Plumbing technicians with assurance that the pounding was resolved. However, the hammering persisted after installation and after follow-up services on two back-to-back overflow tanks that techs reassured us that these would resolve the pounding/hammering. But, no resolution.On 02/0/2022, John Johnson determined the hammering was caused by the faulty PRV and high (90+ psi) water pressure. Upon replacing the faulty PRV, and demonstrating 65 psi at our water heater, we do not have pounding/ hammering when we turn on hot water faucets anywhere in our house.Thank you, John, for resolving this persistent, disturbing, plumbing aggravation. It ought to have been diagnosed and resolved in 2017.We will continue with services from AAA Plumbing Services andrequest that John Johnson be sent to handle our plumbing needs.Thank you, AAA Plumbing Services for sending John Johnson.
I have been a AAA Service customer for 10 years or more, and have always been satisfied. Today, Isiah arrived within an hour of my call, and was pleasant to deal with. He cleaned out our sewer line efficiently, with no mess and no pressure to buy additional products and services. I was impressed with the cleanliness of his tools and his work. Low price, as advertised. Thanks, Isiah!
Doug Anderson
4 years ago
We had a fantastic experience with AAA and their technicians. After our furnace went out on a cold Friday evening, they responded quickly to perform a full inspection, diagnose the issue, and install a new system by Monday. Cory B. performed the initial inspection. I really appreciated how he took the time to explain each of the issues, documenting them with a photograph. He had a great attitude and went above and beyond what we expected.Justin A. assessed our house and explained our various options for a new furnace and air conditioner. He was open, honest, and helpful every step of the way. We felt like he and AAA really wanted to take care of us. For example, Justin offered to bring us several space heaters in his off time to make sure that we didn't get too cold at night.Rod G. and Michael O. led the installation and electrical work. the crew was on-time, friendly, and worked efficiently. All work was completed fasten than we expected and the results looked great and worked perfectly. We couldn't be happier with the results.
I'm very pleased with Larry, the plumber who came to unclog the toilet. A lot of companies are charging crazy amounts for this type of services but AAA price was affordable and fair. The lady on the phone was very friendly and nice to talk to. She got me setup in no time and a technician was assigned to me right away. Larry did a good job as well as provided options to make sure the issue doesn't happen again. As a businessman, this is the type of company I will always hire.
Judy Hosman
11 months ago
I always feel like I’m getting useful information about my furnace and A/C to make good decisions about future replacement. He is professional and takes his time to be thorough wi the the maintenance.
Alfred Johnston
4 years ago
Jason and KG were great, knowledgeable, and respectful plus made my wife feel comfortable about having two men coming in the house to check out our plumbing issue. They were able to talk with me over the phone while I was at work about the issue and made reasonable suggestions for future service. They came ahead of schedule and were out in a timely manner. As they left, they cleaned up the small mess that was made outside. I would recommend them and look forward to making AAA Service my go to plumbing service provider.
Jim Anderson, my AAA plumber, was PHENOMENAL!!!I called in distress, the appointment setter was so nice and assured me I'd have help within the hour, and did. Before he arrived I got a text message with a picture and information about who would be coming to my home and a confirmation email of the appointment as well. Jim took his time to do the job right, not just fix the problem, and made some great suggestions and didn't rush through the process of explaining to me the system and how it was being impacted so I could feel confident in the diagnosis and game plan. It was a great experience. Fair price. Wonderful people. Thank you AAA! Thank you Jim!!!
My 82 year old father had AAA Service install a Bradford water heater in February for $3,200 while I had the same system installed one month earlier for $1,700 by another company. AAA told me that “Our price reflects our work”. No other company gave an estimate over $2,000. I’ve had a number of water heaters replaced and never paid over $2,000.Be careful and shop around.Update:I am renovating my father’s house and had two plumbers give quotes for work to be done. As we walked by the water heater I asked what they would charge to replace that exact unit and both said $1,600. I told them that AAA charged $3,100 and both told me that my father was taken advantage of.Please be VERY careful of AAA.I just had a very, very argumentative conversation with Dave the plumbing manager at AAA which he claimed that my sources were unreliable and not credible plumbers. He stated that I need to do my homework before calling him and that he doesn’t know what others need to charge to keep their doors open but he knows he needs to charge $1,600 more than others to keep the doors open at AAA (he compared himself to Walmart). Then he hung up on me.Dave also stated that AAA could sue me because of my Google review.More reasons to avoid AAA.
Caren Griffin
5 years ago
Who would ever think a Plumbing Company would literally give service just about better than any company out there!!! I cannot believe how professional and proactive John M. and Ely were on my simple plumbing request. I own a spa at the Hyatt Regency Convention Center and I will be using them as an example to my staff. For starters, even before the appointment there was great communication and confirmation of when the technicians would be arriving at my home. Next, first impression. The technicians were very friendly, clean, well groomed, in uniform, and engaging to gain my confidence (plumbers do have a reputation after all). Next, they went directly to the problem and solved it. Best of all they educated me on what to do to prevent future problems with an organic product and things not to do with my sink which meant pretty much only fluids, not sticky things, no solids. This, more anything, gained tremendous trust. AAA came recommended from a contractor of our business. In turn, I will be recommending AAA to our condominium building and our community. Lastly, the technicians spoke very highly of the owner, Mike, and how he takes great care and appreciates them, makes it fun and inspires them to better themselves and achieve their goals. Who could ask for more? Rare feedback in this day and age. Definitely an example for our Staff Meeting next week!!!! THANK YOU AAA!!!
Our first experience with this company was great. My initial call was answered quickly, I was able to get a tech to my home fairly quickly, the communication was professional and clear, and we were given updates on time of arrival, our tech was prompt, professional, and explained what exactly was going on with our broken AC.
Danielle Spadinger
4 years ago
Dustin showed up within 25 minutes of me calling AAA. He was nice and explained step by step what he was going to do. He did his job very well and kept everything clean while doing so. I’m very impress with the quality of work and the time it took from the moment I called to get the job done. You guys also got bonus points for sending me a text message with the information and Dustin’s photo so I knew who was entering my house ahead of time! I highly recommend AAA for your plumbing needs!
Anthony Bellion
3 years ago
Allen Dudo was extremely punctual being at my door within the exact minute of our scheduled appointment. Nice, professional and very informative. Repair was made in a clean and timely manner. Did I mention the good prices? AAA has a returning customer from me. Good job guys.
Brian Brinkman
2 years ago
I had originally posted a five star review because their tech was so nice, they were so affordable, and it appeared they’d diagnosed & completed the job so efficiently. I now realize they were looking for the quickest solution possible before moving onto the next job. When I called them back in the afternoon to explain the situation had actually gotten worse in my house I was given misinformation multiple times about hours of operation before being pushed back a day. With water pouring out of a leak in my walls, I needed someone immediately & went with another local service who was receptive, eager to help, and gave me the time to ensure all was fixed before leaving. Will not need to return to AAA after today.
I can't say enough good about AAA Service - particularly the technician who installed our hot water heater, Darrell Bradley. He took the time to thoroughly explain all the options I had and was willing to answer questions - no matter how long it took. I never felt pushed or rushed - he was simply happy to accommodate my choices. His work was excellent and he finished in a timely manner. So friendly and kind too - even had biscuits in hand for our dogs! Top notch service!
Jimmy Bravo from AAA Service was early to our appointment (in a good way!). In trying to solve our potential leak, we was quick to squeeze through our cobweb-filled crawl space and was knowledgeable in explaining all the various pipes and valves I never knew (but should have known) existed. He gave 4 scenarios of what could be causing our leak and best steps to try and solve the issue, without trying to sell me. He spent 45 minutes problem solving and teaching (about 40 minutes longer than the last company who came to check it out). I feel much more confident in solving my issue since he came out and I’m very glad I got in touch with AAA.
I spoke/worked with three different individuals. All three were great!Grace answered my phone call when I was trying to coordinate coming home from work with making sure I wouldn't miss the technician. She was extremely nice and helpful in answering my question. It was great being given real time information and she told me to call back and ask for her specifically if anything else came up. It was awesome to not be given the run-around that I feel that most other companyMy technician was Nicolai. He was nice, polite, and professional. When I asked him questions he gave knowledgeable responses. He was very helpful and went above and beyond - he was there to clear the blocked sewer main, but when he heard that we had an issue with one of the tubs not draining, he offered to take a look at it.Also, I had a different company out the previous day that gave me a quote for almost $400, when AAA got the job done for $79. I'll definitely be using this company again!Also, I think it is great that you get texted a picture of the person coming over, so when you see them at the door you know right away that they are who they say they are.
José did an excellent job. He spent alot of extra time getting the clog out,he would not give up.
This is the 3rd time we have used AAA Service and we will honestly never use anyone else.Ron was so helpful,caring and beyond knowledgeable. I told him that we needed a cheap but great way to fix our shower and toilet. I loved how he gave me options but he took the time to explain so i knew exactly what we were getting into. The best part, I loved how he talked to me just as he would my husband. He's a great guy with amazing customer service and a true professional at his job. I would recommend AAA service to anyone that wants great customer service, great prices and a lot of knowledge on plumbing, heating and electric.
Greg Thompson was amazing. Not only did he do the repair needed but helped give me tips and tricks on how to help all sorts of areas of the house.
Denise Anderson
2 years ago
There was a little challenge at first diagnosing the correct problem but once the second Technician (Ethan H) confirmed the issue he quickly reached out to the office to make sure someone with the correct tools would be scheduled to come out as soon as could be scheduled. Jose G arrived on time the next morning and quickly got my kitchen waste line cleared. Both Ethan and Jose were courteous, friendly and professional. Another thing I liked is that they both mentioned ways I could have my sink pipes redone to better contain water backup (and clean up) but in an informative and helpful way rather than as a high pressured upsell. As an added safety feature you get a text when the Tech is on their way with a picture. I would definitely use this company again and even got extra cards to hand out to friends.
Darrell your professionalism and outstanding customer service made me feel more at ease. I was very stressed not only that the pipes were leaking but also what the cost for repairs would be.You were so kind and respectful to both of us ,giving me a sense of comfort knowing the job was done right.I will recommend AAA and Darrell for all repairs to family, friends and co workers.Thank you also for recommending the club service and will ask for you personally in the future.Kindest Regards,Lisa
Jim Anderson was extremely courteous. We had a pipe that broke in the basement and Jim came out and identified the problem and was able to give us a quote on the spot. He was honest and so kind answering all the questions that we had. Would definitely recommend this company because of Jim.
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