Description
When you find yourself in need of reliable plumbing services in Redlands, Inland Empire, and throughout San Bernardino County and Riverside County, turn to Thompson Family Plumbing! Their team of highly skilled plumbing technicians understands how important it is to have a trustworthy company you can turn to when it comes to some of your home’s most important systems. They handle services such as drain cleaning, emergency plumbing, fixture services, gas lines, leak detection, piping and repiping, septic services, sewer services, trench-less sewer repair, water heaters, water lines, water treatment, and commercial services. Schedule your estimate or emergency service by calling their team today!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Careers Plumbing, Dishwasher Installed, Emergency Plumbing, Family Plumbing, Gas Lines Leak Detection, Install A Gas Line, Latest Plumbing, Leak Detection, Leak Detection Plumbing, Necessary Repairs, New Water Lines, Piping & Repiping, Plumbing & Rooter Services, Plumbing Consultations, Plumbing Drain Cleaning, Plumbing Fixes, Plumbing Fixture Services, Plumbing Helping, Plumbing Issues, Plumbing Needs, Plumbing Problems, Plumbing System, Plumbing Technician, Repair Or Replace, Repair Problems, Residential And Commercial Plumbing Services, Rooter Services, Rooter Services Drain Cleaning, Routine Maintenance, Small Plumbing, Solve Plumbing, Traditional Trenching, Trenchless Repair Methods, Trenchless Technology, Video Camera Inspection, Video Plumbing, Water Treatment, Emergency Plumbing,
Reviews
Marisol Moreno
10 months ago
Satisfied with service , quick and easy to book. They had some one come and check same day I called. Ulysses was great.
Alyse Schwerdt
a year ago
Great service well educated very professional.
Frankie Mohlengraft
a week ago
Daniel did a great job and gave me the best price he could. When I need a plumber again I will request him.
Christy Heim
6 months ago
I had a great experience with Thompson Family Plumbing. They are very friendly and keep in touch with you every step of the way through texts and calls. Our technician, Daniel, was great. He told us exactly what we needed and what it would cost to fix the toilet and hook up our new water softener. I was so pleased with the whole experience that I will definitely use their services again.
Jacob was very professional, very helpful, and very knowledgeable. We originally used them to come out and repair our tankless water heater. Ended up getting a brand new one, due to his knowledge and expertise. Also had a water treatment system installed at that time. We then had them come out a second time to repair a toilet. Jacob and the customer support has been outstanding! Will use them again for sure.
This was a difficult situation to fix because he had to repair another companies huge mistake that was made previously. He figured it out and solved the problem to our total satisfaction. Great job Jacob
Morgan Sandler
a year ago
Had a water main break in my front yard. Couldn't get anyone to come out for days. Called Thompson and they came out the same day and fixed our main. Jacob, the technician was incredible! Friendly, professions and worked incredibly hard to get our water turned on the same day.
Will never call another plumbing company again, and I will request Jacob every time! Thank you Thompson for getting our water back!
Alexis Claiborne
11 months ago
I called Thompson Plumbing and they sent a technician out the same day to help me with my water heater. It felt like the whole team actually cared about me as a human rather than just a customer. They really went above and beyond for me in the water heater installation and I really appreciated it! Especially with the weather turning.
Liliana Prakasam
3 years ago
Herbert Siegmund
3 years ago
Richard was very professional and very considerate reference are Plumbing issue. The rerouting of our water was required. Richard gave the problem a lot of professional consideration. We appreciate the free estimate and the thoughtful consideration that went into it. Considering finances and cost we will now decide on how we shall proceed. I can't thank Thompson enough for coming out and giving us their thoughts. Thank you
Theresa Metzler
2 years ago
James understood everything that I wanted done. He explained to me things I was unaware of, important things. He was very clean, neat, professional. He did an EXCELLENT job and I am very pleased with the outcome. I will definitely use Thomson's Family Plumbing again.
We had a backed up kitchen sink that was just getting worse anytime we turned the water on. We called Thompson Family Plumbing and they were able to get someone out the same day. They sent us text messages and called us when they were on their way. They also sent us a picture of our technician so we knew who would be arriving. When Don and Jimmy arrived, they quickly assessed the sink and fixed the issue FAST. They were very kind and explained everything. I will definitely be calling Thompson Family Plumbing for all of my plumbing needs!! They are the best!
Jacob was very professional and thorough
in his estimate for everything we discussed .
I Highly recommend Thompson Family Plumbing.
Marlin Thompson
10 months ago
I was very pleased with the repairman, Vincent, and the apprentice working with him, Blake. Why?
* Always on time to start (allowing for traffic issues).
* Very realistic break for lunch and supplies.
* Finished when he said they would both days.
* Helpful. Always willing to answer my questions, explain my options, and describe the situations they found.
* The description of the situation he gave coincided with previous Plumber’s assessments.
* Since I’m not knowledgeable about Plumbing, I can’t realistically evaluate the work they did. But the Before and After pictures say a lot.
Based on the work they did, I will definitely recommend them and will use this company for any future plumbing jobs.
Valerie Warren
3 years ago
Would highly recommend. Great service.
Jerry Wilkison
2 years ago
Jennifer Panzer
4 years ago
Shannon was the plumber who came out to help me. What I thought was a plumbing issue turned out to be a simple fixture issue but he was extremely friendly and understanding. He gave me info for the future and I'll be going to them again once I'm ready for my big upcoming plumbing project.
Michael B. was great! He was punctual, very professional and took his time to educate me as a homeowner as to troubleshooting plumbing issues. He didn’t try to oversell me for anything. He even played with my dog for a good while! He left my house cleaner than when he arrived. Will definitely be using them again. P.S. Mike needs a promotion!
Dave Diederich
2 years ago
Everyone at Thompson Family plumbing is Great
Nathan Goodwin
4 months ago
Riley Nason with Thompson Family Plumbing was top notch. As a new homeowner, this was my first plumbing issue I’ve ever encountered. I Google searched for local plumbers, Thompson was one of the first to come up that served Colton, CA, after reading through a few reviews I called them up and booked my appointment for the following day. Riley came out, diagnosed my problem, and went to work. He was extremely kind, thorough, professional, and sincere. He efficiently cleared my upstairs toilet that overflowed and leaked into the downstairs bathroom, as well as replaced the old toilet all together and did a fine job. He also offered recommendations for other work we can do to fix my leaking shower. Reasonably priced for the amount of work I had him do within a few hours. I’ll definitely work with Thompson Family Plumbing again.
Jacob did the best he could with a less than ideal situation due to the age of our bathtub. The work he did seems to have resolved our issue until we can get a new bathtub.
Dean was on time for the appointment. He was very professional and friendly. The jobs were completed without any drama. He was neat and clean and cleaned up after the job. We are very impressed and now have a go-to plumbing company.
Ulyses, was the plumber that showed up to my Wrightwood home. He kept me informed of possible arrive time, prompt, professional, informative, seemed to sincerely want to do the best option. So far service has been A+
They showed up on time and were very professional. The technician, Donald Thomas, was friendly and knowledgeable.
Wayne Northway
2 years ago
Jimmy was terrific, very detail oriented, quality work. Clearly explained what was necessary. Left a clean work area. I will call on Thompson again and ask for Jimmy.
Nicole Williams
2 months ago
This was my first time using Thompson Family Plumbing and loved them . Ulysses was on time very nice. He took the time to talk to me about what he would be doing. He answered all my questions and was very polite. I will definitely be using them again in the future.
De Shuna Sharp
2 years ago
KeriDebbie HoffBello
3 years ago
Stacy did a great job with scheduling, confirming appointments and checking back to make sure everything completed🌺🌺Richard was our technician that came out and was and did an excellent job for us diagnosed issues and really gave a 100% job 👍🏻👍🏻👍🏻✅✅✅
Recommend this company 100%
Michelle Hastings
a year ago
So glad to have found Thompson Family Plumbing & Rooter! Our technician, Field Manager James Kelley, got our issue resolved when 2 previous plumbers said it couldn't be done. He was super professional and knowledgeable, and showed up with a can-do attitude. Left job site perfectly clean. Thanks Jimmy! The company was also great to work with - great communication by text and phone, proactively confirmed our appointment and kept us posted on arrival time. We will definitely use them again. Thanks so much!
Linda Hutchings
5 months ago
Andres and Mike worked as a professional and experienced team when they had extensive repairs to complete in our bathrooms. They kept the area clean and were considerate in every way. They consulted us as they worked and the results are wonderful.
We thank you Andres, Mike and Tracy. Tracy, we appreciate you for the professional and informative way you handled our initial call.
Nicholas Sevilla
3 years ago
We have used Thompson for over three years now. They have always done a great job, all repairs have been excellent. Their subscription service is great for people who have constant clogging issues.
William Broome
a month ago
Nick and helper were great in fixing a complex plumbing problem and did a top notch installation of my hot water heater! Both were very knowledgeable, friendly, and responsive to my questions!
They did a good job, but the price is high.
I’ve called Thompson Family Plumbing for a few years now and they have always showed up, acted professionally and fixed my problems efficiently. The last couple of visit we had Michael Byars and he was friendly and super helpful.
Elizabeth Feeney
3 years ago
Andres was great! Helpful, knows his stuff and explains it in a way I could understand! Really great experience!
Charlie Edwards
4 months ago
First of all I talked with a pleasant knowageable person called Tracy which set up the appointment and follow up with tracking so I could see exactly when and who was going to have the pleasure to meet along with a photo. I felt I had a connection with Nick before he arrive. Nick has to be the most professional and honest man I have met. He not only did a great job of replacing my hot water heater shutoff valve. I had several estimates for a tankless water heater. Great job Nick and I can see nothing but great thing happening in your life. Being a tradesman myself I can appreciate your honest attitude and love for your trade.
Cassandra Botts
a year ago
We have had our gas shut off for a week. Going through our warranties contractors was horrible but we finally got assigned to this amazing company today. We had been assigned to 3 others previously but they kept delaying getting the work done. We were assigned to this company today and guess what Richard fixed the problem within hours… amazing experience with them especially when we had 3 bad experiences prior. Not to mention he was very experienced and seemed to know his stuff. THANK YOU
Annie Elliott
4 years ago
These guys have been so helpful! Love their efficient scheduling system and friendly service!!
Great communication and made it the day we called. Easy to work with. Profesional. Thank you!
Clarence Stallworth
2 years ago
Ben Bartolome
3 years ago
Our assigned plumber, Don, was outstanding - timely, professional, knowledgeable, and highly competent. We couldn't be more pleased. He explained the work that needed to be done and executed it well. One important quality I always look for is honesty - can I trust the company and expert to be honest with me and competently do the work? My questions were all answered in the affirmative. The Company and Don were exceptional. I now know who to go to for any plumbing needs! Thanks, Don!!
SAWINDER SINGH
10 months ago
Ulysses services our water heaters. He was very professional and courteous. Will highly recommend the plumbing services.
The experience went without a hitch. Men took care of all my worries, gave a fair price and most importantly were friendly and professional. Five stars.
Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to protect my floor without me asking, and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.
Vincent was courteous, answered all my questions. He was professional and able to communicate clearly as to the issues. I am very pleased that my repairs will last and Vincent left with my bathroom spotless. Thank you Vincent.
Arlene Madrid
4 years ago
William vaughn
a year ago
Very professional, on time and up front with the cost. I highly recommend asking for Vincent Baumann. Very clean work.
Margot Purkheiser
3 years ago
Don came out promptly during our agreed upon time window and got right to work figuring out why our toilet wouldn’t flush. He went far far far above and beyond and wouldn’t leave until he solved our very complex plumbing problem. Before trying anything new Don made sure to run the cost by me so there were absolutely no surprises on the final bill.
Unfortunately, we need a new toilet but fortunately our pipes are all clear thanks to Don. We are very grateful to have found an honest, professional and reliable plumber with free estimates and upfront prices.
Richard came out to give an estimate and was very friendly and informative. We called them back to do the repair.
Ulysses came on his own and took care of our leaks under our kitchen sink and drain. We haven't been up to our cabin since his repair so I'm hoping everything is fine when we go up next week!
Heather Reinecke
6 months ago
Andres came out to replace an old faucet on an even older sink. He did an excellent job and was very friendly. He even went above and beyond to shovel snow away from our water valve. We have a very old home in the mountains and I am sure we will be needing more plumbing work. We will definitely call them back. Highly recommend.
Marissa Mckeever
4 months ago
I was very pleased with the technician Vincent Baumann. He was very knowledgeable and pin pointed the issues I’m having with my kitchen and bathrooms. I look forward to getting the work done soon with this company.
William did excellent job, 👏 very patience to explain everything to me .
Leatrice Johnson
10 months ago
Andres came to our home and was very professional, polite, and knowledgeable. His assistance with our plumbing issues is very appreciated.
Ray Stigers
11 months ago
I can not tell you how nice it was to call a plumber, have them come out in a timely matter, solve the problem quickly and professionally, and reasonably priced. Ulysses was great and professional. Did not act like other plumbers who just tried to rip you off with un needed repairs.
Carlos Perryman
a year ago
I would highly recommend Thompson Family Plumbing as a professional plumbing contractor.
The service technician Andres was personable, polite, professional, and punctual.
He actually stayed late to complete the repairs he promised.
In this day and age it's a wonder to actually find a professional home repair company.
Andres was great, as was the whole office staff, and the Conseirge Team.
I will definitely use their services again.
Daniel Fisher
3 years ago
We used Thompson's 2 months ago to repair a frozen pipe and hose bib. They sent Dean and he did an excellent job...this past week at 10pm, our pipe backed up and flooded our bathroom. I emailed Thompson's immediately, explained the problem, they called first thing the next morning and sent Jacob Martinez out to find the problem. It turned out to be somewhat complex. We had roots, rocks and a sagging clogged pipe that needed to be replaced. Jacob is the hardest worker we have ever seen! This was a very difficult job! He had to hand dig, remove and replace several feet of pipe under the house in very limited crawl space! We will never use another company or plumber. Thank you Thompson's for your incredible customer service, professionalism, and follow through. Jean and Dave Hamilton
Patricia Dantzler
3 years ago
Kirsten Acosta
3 years ago
Maurice McIntire
a year ago
Cathy Beauregard
3 years ago
Daniel Arnold
3 months ago
Dean did a great job. He was professional, knowledgeable, friendly and extremely helpful!
This was clearly explained What had to be done very very patient understood this was a excellent job I will highly recommend that he comes back again to fix my tub this is the second time he’s come here he’s done an excellent job over 100% thank you again for your time and patience with me you did an excellent job and deserve a raise thank you again
Christopher Owens
Melinda Collingsworth
3 years ago
We bought a fixer upper house in Lake Arrowhead and had no idea of the number of Plumbing issues we would have. Richard Reaster's expertise, helpfulness and ability to diagnose and quickly repair leaks, faucets, toilets, and septic tank issues, saved us a lot of grief. He even found additional issues that need repair before they happen. His ideas on how we can move a washer and dryer to a new area as inexpensively as possible make him a great asset to his company. I highly recommend Richard for your Plumbing needs
Jacob installed a new water heater for me. He was very prompt, professional and friendly. Jacob installed the water heater in just a couple of hours. Jacob appeared to be well trained and cleaned up after himself. Very satisfied with his work
Steven Hutchings
5 months ago
We would like to thank the crew at Thompson Family Plumbing for courtesy, professionalism and kindness. We highly recommend this company because when you have spend a good bit of money, it is great to have confidence in the people who are doing the work. Thank Andres, Mike and Tracy!
Water heater pressure relief valve replacement
Getting in touch with the company was so easy and they communicated with me every step of the way. The technician was friendly, professional and informative. The best part was they texted me the name and photo of the technician before he showed up so I knew who to expect.
juana villarreal
a year ago
James was the person who came to repair the gas leak in the water heater. He was very professional, timely, respectful, he did no make false promises and explained the process step by step. Additionally, he came and worked on the leak in the middle of heavy rain. I am so appreciative because he never showed frustration, or an attitude with the complex job at hand. If all professional plumbers in this company are like James, i would highly recommend their company to friends and people in general
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