Splash Plumbing

They were very professional did the work in a timely matter or very courteous and got here on time

Jeffrey was amazing!

Good service but, was unable to finish a job that was scheduled a month prior. I have used this company before with no issues. May just been a one time fluke.

Receptionist rude over the phone hanged up on me, very disappointing how you treat human being that way.

I had misplaced the Backflow Prevention Device Field Testing & Maintenance Report for the association of 8 buildings in our complex. The water company was threatening to cut off our water. Splash got out right away and issued the report via email to save the day!!! We have used them for years and recommend them for their reliability.

He did a good job.

The gentleman came in and fixed what we had asked for but then noticed that there was still a leak. He mentioned what our options were and it went from our toilet leaking from the base to a replacement of the whole toilet. I am thankful for his experience and know-how of the job. Truly a professional 20/10 rating for Erick Prillwitz.

I replaced water heater tank and prv regulator.
Everything went very smooth.
They will be my go to plumber.
I highly recommend.

My go-to plumber. I've used Splash Plumbing many times and I've always found them to be quick courteous professional and very thorough. I'm the kind of person that asks a lot of questions and there are always happy to answer and explain things.

Excellent work and they left the house as it was before they arrived. Team is professional and early to appointments.

The technicians with Splash Plumbing were friendly and professional! I now have hot water running throughout the building! I will definitely go back to them in the future with any problems.

Splash Plumbing was called on our behalf by our HOA. Living in Newport's Eastbluff, my wife and I have had numerous plumbing issues since these homes are over 50 years old. We have grown skeptical of the Bluffs contractors, due to some unfortunate experiences we have had with them, (former, not Splash). I should also note, that I am not a plumber, but I do own a laundromat that I helped build; so I am familiar with best practices.

With that said, the four people they sent to this job were of top notch quality and professionalism. The first two were sent to investigate the issue. They were very thorough and knew their way around the camera equipment and knew what they were looking at. One was a trainee, and the trainer was very patient and taught him each step as he helped him accomplish them. Being a business owner, I know not everyone can teach or train like that; I was impressed.

After the repair was made, and I can say that it was done right!! The two plumbers who were sent to replace the clean-out were diligent and did everything as I like to have it: they tarped the grass area for the dirt, and dug only what they needed to dig. I do know enough to recognize the fittings they used in the connection and the process of installing them was textbook and clean. They even torqued the clamps and compacted the soil. No shortcuts were taken.

After having my share of plumbing nightmares, I had to write to their company and share what an exemplary job was done. This repair was a simple one, but one that is often fraught with shortcuts, as evident from the previous Bluff's contractor who installed that clean-out. But Splash Plumbing handled it properly and in a timely and NEAT manner. And all four of their guys were also very polite.

I will not be hesitant to have Splash Plumbing handle any future HOA-related plumbing issues related to our home - God forbid.

Thanks Splash!!

Thank you Hugo Rubio!

To be fair, I have used Splash for over the past 5 years and have had excellent professional service. Their office and field guys have been clean, on time, courteous, and knowledgeable. This was not one of those times. A regular service call to troubleshoot why one of my two storm water sump pumps wasn’t working was just an expensive bill to have someone drive over to (without troubleshooting anything) tell me I need to buy a new sump pump. The tech was obviously not familiar with sump pump systems; and he didn’t even touch the controller; didn’t cycle the pumps to check the duplexer, didn’t check the electrical system, relays, or circuit breakers. He had flashlight and his cellphone which he used to take pictures of the top of the pump and then said that ‘these pumps typically last only 5 to 7 years. It needs to be replaced.’ His notes for the service call said that the sump pit is ‘at least 15 feet deep.’ If he had taken out his tape measure he would find that it is 6-7 foot deep! I manage very large residences on the OC coast and I value my relationships with service companies that are knowledgeable, honest, reasonable, and loyal. Once again, this was not a typical experience with Splash, but after receiving the email asking me ‘How was my service?’, I felt compelled to write this. (By the way, after the tech left, I took 15 minutes to shut off the breakers and swap the non-working pump wires with working pump….) As a tradesman of over 35 years myself, I am saddened to see that basic troubleshooting skills seem to be slowly becoming a lost art these days.☹️

Jonathan was called out by my HOA to unclog a shared drain (the joys of condo living!). He communicated well, showed up on time and was friendly! He knew exactly how to resolve the issue and was quick. Definitely recommend!

Good experience

I have been a customer with Splash Plumbing for over 7 years. I purchased a house that needed a huge amount of work (replacing valves, toilets, showers, fausets, garbage disposal, etc throughout the house,

Everything is still working perfectly.
I have referred his company to family members and Splash Plumbing has consistently had exceptional professional employees.

They're a family run business with the customer's needs in mind first.

We just had an unrelated plumbing problem pop up and your team again did a great job.Thanks for being my family's plumbing company.

Fantastic customer and in home service!

I was very pleased and would recommend him to anyone. I could understand everything he said and i felt he was being very honest with me.

Never did return a call

Excellent techs with quality service. They strive to maintain long term relationships. While they are not the cheapest, you definately get what you pay for, and that is excellent quality workmanship. Also their trucks are equipped like no other. Other companies might show up with a van lacking the proper parts or tools but their trucks are fully stocked with parts and tools making most visits a one visit experience. Would reccomend to anyone.

Johnny knows our property inside and out. I am so thankful for his knowledge of our community and our circulatory system. He does amazing work!

Splash Plumbing is a fantastic group of tradesmen and support staff. I highly recommend them for plumbing work. As a contractor having dependable talented tradesmen to rely on is a must and they excel in this.

My grandma did a better job! They break all your pipes and ask triple when they come back

Hugo Rubio was very professional and had an excellent demeanor. The fact that he cleaned up, after completing the job, made me happy !

This is the place to go for plumbing locally. Management and staff have always been good to us.

Splash gave me a great deal. They were recommended to me by someone. They beat the two other quotes I received. They also had great reviews so I decided to go with them. They were prompt, professional, neat, and timely. I love my new water softener. Thank you Splash!

I sent photos by email to Splashlumbing for an estimate they got back to promptly with the pricing, set u appointment. My tech was Deandre Flores who was on time, polite, did his work fast and efficiently. The charge was exactly what was quoted! Any plumbing needs in the future I will be calling them again!

Horrible experience all around. Never again

Jeff was a pleasure to deal with. Showed up at the front end of our 3 hour window and completed the work in less than an hour. Very much appreciated his expertise and explanation of what was done. We’ve gone through various plumbers since moving in, and I can say that we have finally found a plumbing company that we feel we can rely on, all due to Jeff.

Resolved a problem that another plumbing service failed to do. Appreciated all the information he shared about the problem and future recommendations for a planned rennovation

Jonny did a terrific job and now the diverted in the shower/bathtub works! Excellent service!

To clean shower outlet drain.
Josiah the technician was very thorough in the evaluation, assessment and trouble shooting of possible recurrent bubbling noise in the outlet shower drain. ( FYI : condominium building , the condo involved is on the ground level)
Detected the structural defect where the outlet drain pipe ought to be at an decline instead of its current horizontal position.

Jeff and Miguel came to my condo to change the shower valve. Repair was successful and clean. Answered all my questions. Jeff is technically very competent and I highly recommend him for any complex plumbing job. Also kudos to the customer support Kristi & Marisol for the flexible appointment time that worked with my schedule.

Always on time and fully trained plumbers and top quality work

Great Job by Hugo on repairing the failed 1 inch main water line to the house. Thank you Splash!

Best service in years Carlos came in took control and got our pipe leak fixed quickly. Keeping us informed the whole time and asking for direction on how to proceed. Amazing!!!!!!

👍

We used Splash Plumbing to confirm our water system did not have a slab leak for insurance purposes and were really impressed with the quality and knowledge of the technicians. They use state of the art equipment and completed the assessment in a short time.

Nasty

We hired Splash plumbing for our office and they have been great to work with on all fronts. Very knowledgeable and they do quality work. They take the time to explain things to you in a friendly, simple way and offer a fair price. The technician was on time and took care of our new toilet installation so quickly, that our team barely noticed that the restrooms were out of order for a few hours. Splash will be the go to for all our plumbing needs.