Sabine Reichert

3 months ago

Caleb was quick and professional. I am always so stressed when water leaks happen but the issue was fixed quickly at a decent price. Thank you.

Daniel Perdue

4 years ago

The young man they sent out to snake out my drain did a wonderful job it was very nice

Diane Glick

7 months ago

Jerry did a great job!!! But a second person showed up the final day and tried to sell me on a pipe lining. He was pushy and tried to scare me into the work. Jerry the original plumber, I highly recommend!!!

Rob Heller

6 months ago

Caleb Reynolds was responsive, friendly, knowledgeable, timely, and polite. I recommend this company and their services to anyone that needs plumbing service work .

Ruby Madera

6 days ago

Ravipan Smith

4 years ago

Linda Collings

2 months ago

Lee Dodge

2 years ago

Showed up on time and gave fast, clean and great work. It is nice to have a good and thoughtful person doing what needed done.

my little nerds mln

2 months ago

Bryan is very professional, he made sure that the are is clean after the job. Fast service.

Dianne Fox

7 years ago

Robert R. was very professional from the time he rang our doorbell. He came to replace the garbage disposal which works perfectly. I told him we had some other problems with no hot water with some of the sinks. He was very willing to check things out for us. Everything is working properly thanks to him. He was very helpful. Thank you so much Robert R.
Regards,
Dianne Fox

Michelle Gadsden

11 months ago

Randy E P

7 years ago

My experience was not good, they ran the line to the end found and did not fix the issue. I asked to have the line run all the way to street. The only advice given was I needed a camera in the line rather than get another drain cleaner that runs all the way to the street. My problem was NOT fixed and still clogged, now looking for another plumber. All they wanted to do was upsell me on getting a camera etc., However we hadn't tried in my mind everything possible to fix the current issue. It is still backed up and looking for another plumber.

Sam Nunn

7 months ago

Gustavo was very friendly, patient & professional

Steve Price

4 years ago

Excellent service from the call-in appointment taker to Angel who called to confirm that the tech was on his way. Christian Y showed up and wa so courteous, knowledgeable and helpful. He took his time and solved our clogged drain. Will be referring them to my neighbors.

Shannon Loeser

6 days ago

Carlos was very professional & knowledgeable. He worked quick & resolved our issue promptly

Zoltán Nagymányoki

2 years ago

Marcos Gallardo

2 years ago

Monica Foroutan

4 years ago

My husband and I had a mayor emergency with our bathroom being backed up really bad an they sent George Cabala he was so professional and detailed and helped so much. We are very happy and thankful with his work.

Matthew Sundy

3 years ago

Arlene

4 months ago

Jim did excellent work! Very nice, personable and made sure he did what was needed to get the job done correctly. He had a helper Mason that was terrific and also did his best, like Jim, to do the job right and they left everything looking great and working! I’m happy, Couldn’t ask for a better team!

Jango Ornelas

a year ago

Daniel was on time, very skilled in his craft, explained everything in great detail, has a great attitude and performed excellent work for all three problems we were facing. We are very pleased with the service provided and will most definitely be a repeat customer. Thank you Daniel!

avn

5 months ago

Tina Lievanos

2 years ago

Eric was very fast and efficient.

Ken Block

a year ago

Douglas Miller

3 years ago

Very friendly, showed up on time

Lora Vanessen

2 years ago

Great service. Super efficient and caring. Five star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ all the way.....

Lynn Turner

4 years ago

Nice young man was here on time, clean and friendly. Fixed my issue quickly and made sure everything worked. I am very happy with the service I received!

Eric B.

2 years ago

Gustavo is awesome. Extremely knowledgeable and forthright.

terry shippey

9 months ago

Great customer service,on time

and professional

larry johnson

11 months ago

Linda Eldridge

4 years ago

Keith M

2 months ago

Chris was polite, clean and fixed my problem quickly.

Techlee Sor

2 months ago

While I was away for vacation this past week. We had a pipe issue, here is my gf review below.

Outstanding Service and Generosity to Bryan.

I recently had the pleasure of working with Rooter Hero Plumbing, and I must say that my experience was exceptional from start to finish. I reached out to them when I noticed some issues with the pipes under my sink, and the stress was starting to get to me. Little water drops occasionally trickling through the pipes were a constant reminder that something needed attention.

Upon contacting Rooter Hero Plumbing, I was greeted by a friendly and professional plumber named Bryan. From the moment he arrived, his warm demeanor put me at ease. Bryan carefully examined the problem and quickly identified a simple fix that he graciously performed without charging me a dime. I was truly touched by his generosity.

Bryan's expertise and efficiency in resolving the issue were evident. Not only did he fix the problem effortlessly, but he also took the time to explain what went wrong and offered valuable advice to prevent similar issues in the future. His knowledge and professionalism were truly commendable.

I am a firm believer in the power of kindness and paying it forward, and Bryan's actions exemplify these principles perfectly. His selfless act has left a lasting impression on me. I wholeheartedly wish him the best in his career, as individuals like him deserve to be recognized and supported.

Rooter Hero Plumbing has gained my utmost respect and trust. I highly recommend their services to anyone in need of plumbing assistance. The combination of their friendly staff, prompt service, and exceptional expertise sets them apart from the rest. Thank you, Rooter Hero Plumbing, and a special thank you to Bryan for going above and beyond to help me with my pipe issue. Your kindness will not be forgotten.

Remember, folks, doing good things and paying it forward can lead to incredible outcomes. May life return the favor to Bryan tenfold for his selflessness.

Megan Carter

5 months ago

Jim showed up within 10 minutes of me calling the office to get someone to come to my house. Super friendly and very informative on the issue, gave us great pricing and went over details before we moved forward. Was able to clear out the drain with a few minutes. Cleaned up any mess and was done! Excellent service, will definitely use them again!!

Barb Barboza

a year ago

Gustavo Gallardo came out and represented his company so well! He called ahead, arrived on time, and unclogged our toilet quickly and for a very reasonable price. He was professional, kind, and a pleasure to work with. He will be our go to drain guy! Thank you so much!

Betty Farago

4 years ago

Shavyl Hassim

4 months ago

Great work

Marcus Goodrich

2 years ago

Albert did a great job diagnosing and solving our issue.

Sherry Fordham

2 years ago

Sharlene Cagle

4 months ago

Bryan was extremely professional while solving the problem quickly! Highly recommend this company.

Nalon Nayr

4 years ago

Walter was great. He took care of the leaks and had a great attitude.

Dorian Edmer

2 years ago

Very courteous and safe with covid guidelines. Informative and quick! Would refer. Very big help real life. Appreciate it

David W

7 years ago

Sandra Luciano

7 months ago

Great service from Caleb. He was friendly and very fast

Philip g

4 years ago

Price a little steep but for a Saturday emergency it was definitely worth it. We initially called roter rooter around 7am for a 8am-9am appointment time, by 11am we called to follow up and they said they had no ETA . We called rooter hero at 11:15am and they were arrived by 11:45am with great communication and excellent work. We will defentily be calling back if we are ever in need again.

Merrilie Halman

9 years ago

Greg Wallace was the technician who answered our call for help. Our main was stopped up, we have been in this house for quite a few years, so he really had his work cut out for him. he was very attentive. Here every day until the job was done and left a very clean job.

Nick Taormina

3 months ago

Jesus did a wonderful job and I am very impressed with his customer service, communication and work ethic. I highly recommend Rooter Hero!

安吉拉愛生活 Angela's I-Life

a year ago

Leo Youroski

9 months ago

Linda Bratchet

3 years ago

I had a very congested exterior drain and worried it would cause continued flooding of my garage. My Rooter Hero came to the rescue and worked so very hard to ensure he had opened the drain. I was so very impressed with his efforts, timelyness, and wonderful customer service.
I recommend you try Rooter Heroes and see for yourself !

Stephan Boulanger

2 months ago

Gabriel was prompt, effective, and professional at clearing our slow draining shower. One of the best experiences I have had with a plumber for this type of work. I would highly recommend. He also cleaned up the mess in the tub that came from the slow drain

Briana Miller

7 months ago

Leo Oh

11 months ago

Justin Waite

3 weeks ago

Bryan was wonderful !

Stephen Fear

8 years ago

My tech Nick was awesome.

RantSun Benefits

2 years ago

James Morrison

9 years ago

Sal M was great. Fast and efficient. Good guy too.

Ali Pabrai

a year ago

Eleanor Cantrell

8 months ago

Jeanne Walker

2 years ago

Bradyn Magdaleno

2 years ago

Thanks a bunch to Ian for getting our clogged sink flowing again. Great attitude and professionalism from start to finish. Appreciate that he didn't charge us an arm and a leg! Can definitely recommend Rooter Hero as a service.

Lisa Pearl

3 months ago

Jim was absolutely amazing. He came quickly, gave wonderful service, and was kind and courteous the entire time. I would absolutely call him again.

Joseph Leger

a year ago

Jim Elliott

4 months ago

These guys (Jim and Corey) were professional and invested in figuring out a difficult situation. They never gave up where
4 other plumbers had. Great team

Abby Roberts

9 years ago

Sean was our technician. We were very satisfied with his work. Nice person with a good attitude. He is an asset to your company. Enjoy him for many years to come.

Evelyn Dalusag

2 years ago

Stephan Tashoff

3 weeks ago

Ryan was really informative and made me feel comfortable with my decision to allow Rooter Hero perform the installation of the garbage disposal. Ryan was very flexible with my work schedule in order to be home for him to perform his work. I give him five stars and a hi-five!!!

David

2 years ago

What a great guy Jose Martinez was, hard worker, very personable, cares for his client and always returns calls in a timely manner. When explaining what needs to be done he does it in a way that I understood and was very patient. The company was outstanding, professional, reliable and on time with appointments and communicating when services are going to be done. I highly recommend Rooter Hero Plumbing. D. Lopez

Ray Montemayor

a year ago

Chanh Le

5 months ago

Saul Carmona arrived within the time frame and was professional. Thank you

Valerie McCall Burkhardt

4 years ago

My mother had a major plumbing issue at her apartment complex in early March which resulted in the backup in one bathroom unit spilling into the bathroom of another. We called Roto Hero-because they’re 24/7 and of course this incident occurred late evening-and that was the best decision we could have made. They came right out within an hour of the call, assessed the situation and unglogged the pipes enough to get the tenants through the night. They then had a restoration and cleanup company come out that same night. The clean up began and continued into the next day and dryers were placed where needed. Matthew McCaw, Supervisor at Roto Hero, was our initial contact and he advised us what needed to be done and provided a timetable for the job as well. Turns out those old galvanized pipes needed to be changed and a clean out needed placing on the outside of the complex. This was a heavy duty job but considering the scope of the work it was done in a most timely manner. All of the Roto Hero crew was incredibly considerate, professional, and just a pleasure to work with. Matthew McCaw was our initial contact and he kept us informed throughout all phases of the work. He represents the company at its best and we would call Roto Hero again in a heartbeat! Los Angeles, CA

Debbie G

4 months ago

The service with Rooter Hero is excellent,
Bryan was our technician and he was excellent ..! It’s why I always call Rooter Hero, the service is amazing, they are very professional, Thank You 🙏 again
Rooter Hero., and Thank You Bryan S.

Great job …!!!

Angie Mariano

2 years ago

Gosia

9 months ago

Was told that drainage issue can't be fixed without putting serious $$$$ on the table, well another plumber one hour later was able to fix my issue in 15 minutes, and my toilets are flushing just fine, and it cost me almost nothing (hundred $ not thousands $$$$!!!). I am glad I trusted my intuition, and didn't let this company make me believe that their proposal is the only solution to our problem! Scare tactics are not the best way to get customer!
I will never use this company again!

Rodney Arevalos

2 years ago

Ana Estrada

a year ago

Friendly,

quick and to the point.

Tom Lee

2 years ago

Nathan C

5 months ago

On time. Professional. Free estimates.

William Keck

2 months ago

Ryan did a great job. On time, professional, and reasonable priced. Thanks again for the great service.

ray ray

a year ago

One of the worthless and lazy drivers that this company employed supposedly had a family emergency when I needed help with a leaking toilet. They kept giving me the run around till I finally cancelled their unreliable a**es. I called roto rooter and they were super expensive but atleast they showed up and did the job. IF YOU HAVE TROUBLE GOOD LUCK IF YOU CALL THIS COMPANY.
this is roto rooter guy working on my toilet NOT hero lazy rooter.

Randy Fitch

7 years ago

Danny Williams has been my service technician on two separate occasions . In both instances Danny was on time, courteous and very professional. He fixed my problems quickly and his fee was very reasonable. I'm extremely satisfied. I'll definitely call Rooter Hero again and ask for Danny the next time I have a plumbing problem.

malcolm janet

2 months ago

Eric Franco

4 years ago

George came out within the time frame given...unclogged my toilet where I was having issues
..not only unclogged it but explained how to maintain my sewer pipes...very informative and helpful. Will request him all time in the future. Thank you Rooter Hero...for sending me George....

Hapa Cup Shave Ice

7 months ago

Nick did great!
Cleared the toilet and completed
the job.
Thank You

brad hinman

a year ago

Daniel did a great job, very professional. I would definitely recommend them to anyone and will be using them in the future.

Ken Baughman

2 years ago

Victoria Cavarlez

a year ago

David was Professional and very amiable. As a female he addressed me with the equal attention as my hubby (a big plus in my book) and explained what was needed to address the job at hand.

Thomas J Buckley

4 years ago

Tash Rubalcava

a year ago

Daniel was absolutely amazing!‼️❗️He arrived quickly, before his ETA, he was extremely polite and professional! He provided me with all of the options possible to fix our plumbing issue and was very cognizant of pricing and prevention of unnecessary costs.... Daniel was honestly the best plumber I have ever had the pleasure of dealing with. He completed his job above my expected standards, and because of him, I will never go through another plumbing service again... Thanks so much Daniel!! Roto Hero is the best! Do not go elsewhere!

Robert Avemaria

2 years ago

Cheri Bradshaw

a month ago

Kolton was great and very professional. He arrived in a timely manner and was very pleasant. Thank you!

Kari Webster

2 months ago

Jerry went over and beyond to help us with our plumbing. He was personable and made sure he cleaned up after. Gave suggestions and broke them down for me. If I could give Jerry 10 stars I would.

Trish Dahl

9 months ago

My husband tried to install a new garbage disposal but it leaked. Randy fixed it.

Brittany Ewing

a year ago

They were super quick and responsive. I needed an asap appointment and they definitely found a way to make it happen. While getting my garbage disposal replaced isn't exactly an emergency, they made it urgent to get it taken care of right away and I had an appointment set the very next day after reaching out. The two guys that showed up were super nice and helpful and walked us through how to set up the manufacturing warranty with our new garbage disposal. Highly recommend.

bill lange

4 years ago

on time, friendly, competent, cost effective service. I will use Rooter Hero again.

BL

Teri Enos-Guerrero

4 years ago

There’s nothing worse than a sewer backup! Rooter Hero, especially hero Jim, made everything “easy”. He and Corey his supervisor explained everything and all of our options. Jim kept us updated via text every step of the way! Thanks again.

Tony Ronan

a year ago

Adam was amazing, he was considerate, educated me to the process and was thorough. Will be referring him again! Oh yeah, he was EARLY!!!

Ron Miller

4 years ago

Water heater went out last night. We called & set up an appointment for early the next day. Cody, our technician, arrived on time & gave us 3 or 4 options. We decided to replace our 50 gal heater. Cody was very professional & completed the work in a very timely manner.

Lianna Vigil

2 years ago

I’m so thankful that they were able to come right away to work on our problem and came back the next morning to install a new pipe in our downstairs ceiling. They worked really hard throughout the day to get it done and took care of finishing touches. A terrible plumbing emergency was solved quickly by the team. Jim kept in touch with us the whole day to keep us abreast of their progress and did everything he could to keep us as satisfied customers. Alberto was excellent and they made a great team.

Steve Quirk Carolyn Beach

a year ago

We had to replace the washing machine and the kitchen drains from the inlets to the sewer. Jose and His crew did an excellent job and kept Us informed the entire time. He was very helpful and didn't mind answering all of Our questions. The pipes We have are 60 years old and with the help of their camera, We were able to see that the pipes had disintegrated and letting in mud and debris. Jose also had to break up some concrete and get into some drywall, which He was able to patch.

allison waite

11 months ago

Christy Gallagher

4 years ago

Great prompt service and courteous staff!

Sarah Quach

4 years ago

melissa rahn

2 years ago

joe kim

4 years ago

I have uncloged the drain using hose bib
When you guus giveup my drain
Youguus are the not so good plumer

Howard Snitowsky

4 years ago

gary osantowski

a year ago

What a great experience considering needing help with a badly clogged series oc drains. Our tech David Glover wad processional and persistent to resolve the issue. I highly reccomend David and Roto Hero.

Daemon Clark

2 months ago

Joel Poquette

8 months ago

Left me waiting for a technician for 5 hours. I called 3 times during that time and I was assured each time someone would be by to fix my plumbing issue. I was then canceled on. Unacceptable!

Gillian Gipe

11 months ago

I was lucky enough to have Albaro show up Tuesday morning and instantly fixed all the issues I was experiencing. He was able to get my bathtub drain draining again and my toilet to stop running. I haven't seen anyone repair issues so fast and efficiently. Albaro was so informative and taught me things I didn't even know.

Great guy and even better service!
Thanks you Albaro and Rooter Hero!

Andrea Benn

8 months ago

Great service from Garett Pendergast!

Amy Schultz

3 years ago

Jose Martinez was our tech, and he was very professional and Took the time to explain the problem and process in detail, and worked quickly. I called and was able to have an appointment within two hours; very prompt service.

piper lapes

2 years ago

Eric, the plumber that responded to our call was prompt, professional, and courteous. I called to repair a water link on a Sunday. Within a few hours, Eric came to the house and the repairs were underway. Thank you.

Sandra Hendrickson

9 months ago

He came on Thanksgiving Day! Was so kind. Fixed my problem and saved the day. Great price as well.

Kathleen Hemsworth

a year ago

Gerry was my tech. He was clean, polite, knowledgeable, and efficient. I would recommend him to anyone. The pricing was greatAnd I went to this company because of their radio ad!

Suzanne Ohman

2 years ago

Ronnie Eliot

9 months ago

Repair under work, job not finished. Multiple issue's uncovered.

Daniel Oliver

8 years ago

Danny was on time and did an awesome job! We will be keeping Rooter Hero's number handy and will refer them to anyone who has plumbing issues that need fixin'. My dog liked him too!

Abe Neto

a year ago

Dorothy Vandeweghe

8 months ago

Great job fixing plumbing leak and sink replacement!

Dora K

a year ago

We had a kitchen clog. We call this company as I believe we had used them for a previous clog. Michael Irvin (plumber) was the plumber who came to our home this past w/e. After 3 hours at our home, he was not able to unclog kitchen sink. After troubleshooting our 40 year old property piping, Michael and Jerry determined that our iron cast pipes were corroded and full of grease/charcoal looking guck in our pipes! Had I not seen them, I'd be skeptical. Took them 3 days to. Clog with a hydro-vac system! Michael lacked professionalism and did not have the communication skills to address the issues. He was rude and argumentative with me, homeowner, confrontational and got me very upset. They all needs customer service skills and trying. After $2300, the clog was fixed and I was applauded they charge their $77/unclog fee. Took them 3 days to. Clog with a hydro-vac system!

Dave Streip

2 years ago

Luis Lopez

3 months ago

Chris was awesome and attentive. Got it done in no time! :)

M C

a year ago

David G. is an excellent technician and has a great personality and professional demeanor to boot! He did an outstanding job repairing my toilet! I highly recommend!

Bob Spriggs

2 years ago

Jim was a pleasure to work with to get our bathroom line cleaned out. Not only did he get over to us early the same day that I called, he stuck around late into the evening to make sure that everything got done.

Will call Rooter Hero again if needed.

Gerry K

a year ago

We had Rooter Hero Plumbing repair our corroded 60 year old plumbing and pipes. They cleared and cleaned out all drains, found cracks and leaks in the corroded iron pipes and put epoxy lining. Gustavo was our Rooter Hero plumber. He put in a new plumbing clean out in the garage, new garbage disposal, epoxy lining , cleaned out pipes and more. We truly appreciate his honesty and hard work.
We highly recommend Rooter Hero and Gustavo.

Prophet Tim

3 years ago

Jose came and did such an outstanding job for us. Our kitchen drain got plugged up and he came and was so professional, he had been to a previous unit near mine and that helped him actual troubleshoot our problem and get it resolved. It took 40 feet of the snake to get the clog unclogged and we are so thankful and what a value. I will refer my freinds and thank you again.

Ryan Alves

2 years ago

Very Professional. Explained everything in detail. Reasonable price.

Mona Banks

11 months ago

Randy came on time and was able to fix the issue quickly. He was so professional. Very friendly. I will definitely him again!

Armando Gomez

7 months ago

Gustavo Castillo, was the tech that did my service , Great Service , very experienced plummer and plecent , I most definitely will use the service in the future if need be,Thank you

Morgan Broadhead

a year ago

Ivan and his partner did an excellent job. Turned out the toilet clog was 15' down the line so it was a larger job than they expected but they still fixed everything quickly and cleanly.

Ryan and jenny

2 years ago

Stewart Baxter

4 years ago

Great service

Bob Hanson

2 years ago

I called and they had someone on site in less than an hour, Alvaro got right to work and found the issue for us. He practiced COVID safe measures and showed me exactly what he did. Unfortunately it turned into a bigger job with a broken sewer line. They used high tech equipment to get me up and running in one day. We were with them the whole time and saw the issues were real and deep in the ground. It was a fair value for what they did. I was happy with the service and would use them again.

ben stewart

2 years ago

Called these guys to come and fix a main line sewer stoppage. They came out same day (only people that would) and found our issues. They had the repaired and had us back to work quickly. 100% can recommend Jim and his guys

katherine skaggs

5 days ago

Carlos was very helpful and explained everything that was being done and needed to be done.

Joseph Newby

9 months ago

Knowledgeable and helpful

Mary Abdelmalek

a year ago

Very professional, efficient,great job !
Knowledgeable.....very helpful!

Dillon Jones

4 months ago

Bryan was great!

Jacqueline R Hamilton

2 years ago

Susie Flores

11 months ago

Thao Bach

2 years ago

Donna Dugan

10 months ago

Very professional. Prompt and courteous. Kept me informed of what they were doing and Explained in great detail. Would definitely use again. Highly recommend

Sandra Hull

2 years ago

David Glover was our technician and he was wonderful. Definitely will request him for any repairs we need in the future.

Jason Ueda

a year ago

Jim was friendly and knowledgeable. He patiently explained all of the repairs. Great job!

Sandy Hugie

3 years ago

Karen Vallejo

2 years ago

Eric was fast and efficient and very pleasant. Because of Eric will call again.

doglover ventura

2 days ago

Sebastian from Ventura was great! So friendly and did a great job!

Ellen Phillips

7 months ago

Caleb was our technician. We had a problem with our shower controller which required him to come back because a part needed to be ordered from the fixture manufacturer. Caleb explained everything patiently and kept checking back with us until the repair could be completed. We will use this company again and request Caleb. He is responsive and efficient.

Jongsang Park

3 years ago

Gustavo and Jacob did a great job. Very kind and professional highly recommend rooter hero

C CJ

a year ago

Very clean and cleared the drain in minutes. I would use him the next time I have any plumbing problems.

Mark Woodrome

5 days ago

marcus smith

a year ago

Leonard Pramudinatha

2 years ago

Great service. Appointment available right away and knowledgeable technician showed up as promised.

George Piantka

3 months ago

Bryan Syre of Rooter Hero Plumbing did a great job; fast/efficient/very pleasant to work with.

Belinda

2 years ago

Miriam Rivera

2 years ago

I highly recommend this company. When I have plumbing issues, they are very responsive and professional. They lined the old cast iron pipes, while it was an expense I didn’t plan on, they showed me the situation and gave me options. I trust them to do the work and give fair pricing. Jim, my plumber, is courteous, tenacious and thoroughly explains everything. Call them-you will be glad you did.

david darling

a year ago

Varsha Bhatt

2 years ago

He was very good and helpful with all the work he did we were very happy with the work.

Wenwen Yang

9 months ago

Quick and professional, just expensive…. Gustavo is good and reliable.

Christopher Clements

5 months ago

Excellent work and professional!!

Jeanine Leslie

a year ago

Michelle Serpa

4 years ago

I was lucky enough to have George fix my sink. He was very professional and went above and beyond!! Not only did he fix my sink but he helped me get rid of one of the scariest spiders I’ve ever seen! A true hero!!! I am extremely grateful!

Gloria Rowlands

3 months ago

Bryan was super helpful and very professional. We are very satisfied with his performance. We will certainly be using your services in the future.

Carlos a Medina

a year ago

Jordan

a month ago

I filled out the contact form on their website and had someone calling me within 15 minutes, and I had a plumber, Jim, at my home within the hour. Top notch responsiveness and timely delivery of services.

Jim was excellent too. He was very knowledgeable, personable, and conscientious while providing exceptional service.

Jawa Mohanty

3 months ago

Great service, very friendly tge type of person you have no worries about at all.

Irv Trinkle

2 years ago

Michael Weber

4 years ago

called these folks for a kitchen drain issue Eddie was here in less than a hour. He was fast, clean and friendly. I am very happy with the service I received.

Kwisoon Kim

4 years ago

Scott Bredenkamp

4 years ago

Would definitely recommend rooter heros to anyone. Christian serviced a clogged main line in our home in Dana Point. He was super knowledgeable and went above and beyond to make sure it was clear.

Mav Dee

a year ago

Polite, professional, fixed our issue. Albaro is a respectful, hard worker. Explained our problem, unclogged the toilet, and all was resolved.

Jack Forehand

9 years ago

Courteous,, friendly, hard working. Went the extra mile, stayed with the job til completed.
Good man !

Dean Hill

4 years ago

Excellent service! Eric Ramos and his fellow worker were very professional and fast! And the cost was very reasonable! I will use their services again!

Suzie Solar

4 years ago

My husband and I thought Jose Martinez was great. Very Knowledgeable and great customer interaction and customer experience.

Jessie Dallaire

a week ago

Both the dispatcher and Jim the service rep were extremely friendly. Jim had a great blend of professionalism with a down to earth attitude, and fixed my drain super quickly. A very cool guy!

Michelle Alfieri

9 months ago

Lorrie Williams

a year ago

I called after hours on a Friday evening expecting to get voicemail and leave a message, but to my surprise my call was answered promptly. The lady was helpful and was able to schedule a technician to come to my house on Monday morning. Technician George Z arrived promptly, had me show him the repairs and services I needed, inspected, assessed and clearly explained each issue and what my options were, and I made my decisions. George made sure each area was protected before working. He worked efficiently and quietly while I was working at home. All of his work was expertly done, and each area was spotless and sparkling when he was done. He carefully showed me what he had done, answered my questions, and made recommendations for future care and maintenance. Rooter Hero and George Z get two thumbs up. I am very pleased and am happy to recommend them to anyone looking for a great plumber. Thank you George!

Talia Latham

2 years ago

Oscar Hoff

2 years ago

Called a couple plumbers that couldn't come out the same day before finally getting Rooter Hero to send someone. They did a wonderful job fixing a leaky sewer pipe. Not much of a hassle involved - they did good work, and pricing was upfront. Recommended.

Ferdinand Hermosura

3 years ago

Matt Koerner

2 months ago

Caleb was very professional, informative and friendly. Hydro jetted our kitchen and main lines. Did a wonderful job.

M

2 years ago

Sonja Healey

a year ago

Eric, German, Ivan and the others were competent and friendly. Eric explained everything that was to be done and why. He even showed me photos from the camera that was threaded through the pipes so I could see the damage. I had an emergency and they came quickly. Very satisfied, I would highly recommend them.

Rene “Cannonball” Carrasco

2 years ago

Robert and his crew did a wonderful job PUTTING IN NEW SEWER PIPE at my home.

Theo Munnecke

a year ago

Had small emergency of a broken shut off valve underneath the bathroom sink. Was able to turn water off to the house avoiding further damage to home interior. Called Rooter Hero and scheduled a morning appointment for the next day for the repairs.
Service technician showed up in a timely manner, was polite, explained what had to be done and offered other options as well. Technician cleaned up after themselves and respectful of the home. I'd call then again and refer to friends..... Good Service!!

Courtney Kanakanui

4 years ago

If you have ever heard one of their radio ads, that is exactly what you can expect! The initial call to dispatch was simple, quick, and pleasant. I received a text message confirmation and another call 30minutes prior to service. The technician, Erik, was superb. He was friendly, nice, clean, and respectful of our home. I even called him later to ask a few follow up questions and not only did he take my call, but he answered every silly question I had, explained a few more details to me and offered to stop by again to show me what we were discussing. The price was SUPER reasonable and with a 90 day money-back guarantee it cannot be beat. And yes, the owner’s personal cell phone is actually on the business card! For all of our plumbing needs, we are now customers of Rooter Hero and Rooter Hero only. Thank you guys so much!

Eileen Minami

10 months ago

Kent Reiff

4 years ago

Eric came out to repair my broken sewer main.He was promt, courteous and very knowledgeable. Did a great job with a very quick repair. I am very pleased with his work

Traci Landry

4 years ago

Jose Martinez was able to quickly resolve my issue.

Emily Locke

2 years ago

This was our first time using Rooter Hero and it was a great experience! Alvaro was professional and communicated well. He was helpful at explaining things to us throughout the process. We would use them again.

Leticia Romero

2 years ago

Janis Pope

a year ago

Beachcomber Inn

7 years ago

We called Rooter Hero to come and do some maintenance here at The Beachcomber Inn in San Clemente. Jorge showed up on time, was extremely courteous and absolutely knows what he is doing. We really appreciate the quality of work and the great customer service. We will be using Rooter Hero again!

Kat K

2 months ago

Tech showed up super quick! He was friendly & thoroughly explained everything. The problem was solved in no time. Happy that the clogged pipe was resolved within a timely manner on a Sunday! Thank you

toby reilly

11 months ago

Ivan was professional and explained every detail to us. We highly recommend Ivan and Rooter Hero.

Mark Walsh

2 years ago

Very Professional. Priced reasonably. Service tech Eric was excellent. Will use again when problems arise.

Gregg Gipe

11 months ago

Albaro arrived on time and was very professional and knowledgeable in assessing and making the necessary repairs. I would highly recommend Rooter Hero and special “Props” to Albaro for his expertise and service!

Kari Pearsall

3 months ago

They were fantastic!

Claudia Forssell

a year ago

Greg Puisis

4 weeks ago

Excellent customer service! Polite, professional, and well spoken. He explains the issue with pictures and background that makes it easy to understand and provides enough information to make a sound decision.

Clifford Oshiro

4 years ago

I called Rooter Hero to clear up a blockage. I got a call back within 15 minutes and spoke to a dispatcher informing me that they would have someone here in 45 minutes. Shane arrived on time and was very courteous and professional. He did a thorough job resolved my problem in about an hour. He also did a great job cleaning up when he was done. I would recommend and use them again

John-Michael Patino

3 years ago

Melissa Miranda

9 months ago

Saul Carmona did an incredible job clearing and cleaning both of our showers. He was efficient, professional, and kind. Saul leaves people with the feeling that Rooter Hero company is a trustworthy company. I will continue using Rooter Hero for all of my plumbing needs.

Heather McNeil

8 months ago

Joe came out on Christmas Eve to help us with our water heater. Although he was only able to confirm that the water heater had died, we were grateful he came out and confirmed our suspicion.

SweetGramma V

a year ago

Terrific! Fast response ! Friendly, polite, knowledgeable

FARACE RV

5 months ago

Karen Porter

2 years ago

Jim was excellent checked and rechecked his work for no leakes. Cleaned up and took away all used materials. He was friendly and professional.

Andrew Kover

11 months ago

We called for a service, and they let us know a time range they would arrive. When they did not arrive, we called the dispatch hourly to receive updates. Every time was a new person on the phone, who didn’t know any information. They kept pushing the time back, with some saying we were next in line, until we received word that there was no technicians available anymore. So we waited all day from 11am until after 9pm with nothing. They are not 24/7 and their phone staff are unhelpful.

Paul Kim

2 years ago

Thank You Jonathan Clark for such a professional and timely shower valve repair.

Michael Zozaya

2 years ago

Service technician was friendly, knowledgeable, worked efficiently and explained the problem and solution clearly.

Jen Young

4 years ago

My experience with this company was prompt and professional. I called at 8:30am and they were done by 10:30am. Eddie was very nice and helpful and made me feel comfortable with him being in the house.

Parker Irey

2 years ago

Laura B

4 years ago

Eddie was absolutely outstanding! He had a difficult situation to deal with here and rather than complain about it, he stepped up and worked really hard until it was working. Probably the most hard working and polite service person that I have ever hired.

I highly recommend this company and would absolutely want Eddie again for any plumbing issues. Their prices are very reasonable compared to similar companies.

Mohammad Turkzadeh

4 years ago

Anderson Ryan

2 years ago

Fast friendly great service. I would highly recommend to anyone.

K Berakdar

2 months ago

Albaro did a great job quick and easy. Thx rooter hero plumbers of Orange County!!

Mark Adkins

a year ago

David Hyman

a year ago

What we thought was a minor toilet blockage turned out to be a major problem. Jim quickly identified the cause to be a main line blockage. When “snaking” the pipe failed to solve the problem, he called in the jetting team and they quickly and efficiently located and cleared the roots from the main line many feet under our driveway.
I was impressed by the perseverance that Jim and the team showed by refusing to give up until the problem had been solved.
They were on-time, clean and respectful of our property.
I have no hesitation in recommending Rooter Hero for all plumbing services.

Andrea Ozeran

a year ago

Gerry was a fabulous plumber! He’s knowledgable and friendly and did an excellent job. We are happy customers.

Aram Keuylian

2 years ago

Jim and Corey were friendly, knowledgeable and professional.

Karen Miller

3 years ago

Lord Jesus

2 years ago

Ivan tovar was Extremely fast A+++ service. Money was worth the value. Thank you so much!

Kerry Drake

4 months ago

I must tell you what a great pleasure it was to work with Rooter Hero, particularly with plumber Eric Martinez. He was a pro from the moment he arrived at our house.

Eric knew within 10 minutes precisely what was happening and where the problem was. Then came the hard part-determining whether it could be fixed with the most modern techniques or if it would be an old fashioned dig. Sadly and more expensively, it turned out to be the latter, but Eric did a terrific job of keeping us informed and keeping the team on track to get the big, muddy job done in the promised amount of time (four very full days).

He went above and beyond with details at the end of the job as well, checking that each affected fixture was in good shape after all the time the water was off to the house.

Job well done, guys!

Stephen Harvey

9 months ago

Roy Leon-Guerrero

4 years ago

I used this company one day for garbage Disposal repair and was impressed with the work they did. However, I call for appointment the next day for clogged toilet. My appointment was for 1 to 3pm the next day. They showed up by 7pm and did not call to let us know their running late. They unclog my toilet and recommended to run a Snake all the way to the street and perform a camera inspection. The tecnitechns scheduled me to come back the next day from 3 to 6pm to perform the service but did not show up for this time frame. I finally called them by 7pm and was informed that there still at another place and to reschedule for next day. They didn't even have the decency to call the customer to let them know what is going on. I told him that I will not be using their services any more and I will be calling Roto Rooter for my next project.

Duane Garrison

7 months ago

Cleared laundry drain Jose is professional and nice

Casey Farrow

2 years ago

He solved problem immediately and fixed problem. Jerry was a perfect plumber. i would highly recommend Jerry R. very satisfied.

Sheldon Warren

2 years ago

Great guy,

Soo Sun

6 months ago

Gustavo cleaned out the drain and fixed the problem. He was very professional and personable.

Patti Juric

4 years ago

They came out for an emergency call on Sunday afternoon the day before Christmas Eve and were nothing but wonderful. George was prompt, knowledgeable and friendly. And he was able to release the clog in our pipes after 5 minutes. We’re aporeciative beyond words - and will be using them after the holidays to scope and clean our sewer main.

PATRICIA DODSON

10 months ago

Allen Sifuentes

4 years ago

Inge S

11 months ago

Clean, job, drain cleaning,
Very neat respects property, good manners!!
Thank you Albaro!
And Rooter Hero!!

Lora Venstrom

4 months ago

spawning salmon

a year ago

I needed new copper stubs because my old one were too short. When Randy got to my house, he looked at the issue I was having and knew what to do. He didn't have to go to home depot or lowes and anywhere else. He had what he needed in his truck and finished the job in about 20 mins. He gave me a good price so I'm happy. Call Randy if you need plumbing work done.

El Kabong

8 months ago

Isaac was our technician. Complete professional, from first call to arrival: about an hour. Helpful, courteous, skilled, quick.
Cleared out our clogged sewer main, charged us coupon price, went about the rest of his day. 11/10.
Wholeheartedly recommend.

Jeff England

7 years ago

Great price, great service, solved the drain clog quickly and professionally. What more could you ask for with a plumbing service. Thanks Rooter Hero and thanks Alvino!

M Sanjan

3 years ago

I just had a service done to unclog the kitchen sink. The person who cam for the service was Mike. He is a fantastic person, very meticulous and sincere. Cleaned up all the mess after he was done. I would give him and the company A+. Call Rooter Hero Plumbing before you call anyone else. Friendly staff and technician(s). Very professional.

Scott Flores

a year ago

I just want to say thank you to Rooter Hero. I had a project with a severed copper water line caused by a saw cutter for some concrete work. Rooter Hero mobilized quickly and repaired the line before we poured the concrete on the same day! I would have understood if they were booked due to schedules. However, they were able to accommodate the service and saved the day. Thank you!

Julie Fujita

3 years ago

Jim showed up early actually and was wearing a mask, put booties on before entering house, the whole nine yards. Very friendly & professional and got the job done quickly! Will call them again! And it was $77👍

Holly Ottiger

a year ago

A friend suggested I call Rooter Hero for a backed up kitchen sink. I called about 2 pm. A plumber arrived at 3:15 pm. Gustavo, the plumber, explained the sink plumbing had been improperly installed and would continue to cause problems. A previous plumber only cleared it. Gustavo re-plumbed for a reasonable fee. He is very knowledgeable, professional, honest, and does great work. I was completely satisfied with every aspect of the experience. I highly recommend Rooter Hero.

Evan Sherman

9 months ago

Just needed a simple drain clean for my Master bedroom vanity sink. They were punctual, clean, and didnt try to upsell me on a bunch of services I didnt want or need. Highly recommend

Barry Flynn

a year ago

Rooter hero made this whole process very simple. My initial phone call Bob answered on the first ring! He took down some simple information and scheduled for the work at my house to be completed the next morning. My technician, Gustavo was right on time and ready to go. The drain for my washing machine was clogged and deteriorated and needed to be completely changed out the job was completed in about six hours for a very competitive price. Rooter hero will be my first call for any and all plumbing needs from this point on

Casey Collins

4 days ago

Jim Fisher was wonderful help clearing my sewer drain from one of my bathrooms. He was very informative and cleared a difficult clog from my sewer pipes. Very professional and very friendly. All work was completed as promised. Rooter hero plumbing is my new go to plumber.

William Cochran Jr. (Bill)

3 years ago

They showed up early! Did a great job. I’m in great shape! I’d recommend them to anyone.

Rosa William

2 months ago

Did an awesome job. Both professional and friendly. Quick and easy fix. Would definitely recommend.

Adriana Verdié

2 years ago

Leo D.

4 years ago

Very nice very knowledgeable and helpful service and I would use them again

Yaron Gabbai

7 months ago

Thomas Hallgren

3 years ago

The original work to put a sleeve in the pipe worked perfectly. It was started the following morning, and was done quickly and professionally and with little to no mess. It was not inexpensive. The workers are all very professional and very experienced.

We shall see how that 50ft of hardened pipe holds up to the stress of the next big earthquake. They provide a 10 year guarantee.

Then only minor issue we have showed up two years after the original work. The connection from the house to the newly lined and sleeved area was not Sealed up with new pipe. The project manager I wish added a new pool drain dump pipe in the plan. Skipping this last step left an older, not fully sealed pipe near the surface and it has allowed roots to get in near a pool drain, and some of the plant roots around it have finally found their way into the nice new pips causing a blockage near the house.

laura scott

5 months ago

Gustavo. very professional and knowledgeable. Pin pointed area of concern and completed the work with no incident. Definitely will use this company again, if all employees are like him.

Robert Zoller

2 years ago

nathalie Driouch

4 years ago

It was very fast and efficient. Will recommend it to everyone. Thank you so much for your service.

Tuong Nguyen

2 years ago

Dave helped me find options for my kitchen project. Awsome guy!

Justin

a year ago

Ed Wright

a month ago

I had a sink backing up and within 30 minutes of my call Fernando came out and within 30 minutes the clog was cleared. Fernando was delightful, pleasant, and professional. I highly recommend Fernando.

Rose Lievanos

a year ago

We needed a new water heater because our old water heater was leaking water. I called the company, and they sent a technician who was not licensed, and should not have even been doing the job. Even the inspector was questioning the job and the price. The water heater did not pass inspection the first or second time. They finally had to send out a new technician to do the job right. On top of that they overpriced us. Even with a discount they still overcharged. The first technician seemed to not know what he was doing. It seems like he was in a hurry to do the job too, and it was done wrong.
We were not satisfied with the overall service

Stacy R

4 years ago

Great job and done quickly!

Josephine Montes

6 months ago

William Smith

2 years ago

Keith

4 years ago

Tech was super friendly, arrived on time and got the work done

Frank Tovar

4 years ago

Chris was the Technician who came out. Very professional and explained to me what it would take to complete the Kitchen sink and faucet project. He put on disposal protection booties before entering the house. I appreciated that. I had most of the parts and was given a free estimate. Unfortunately out of my budget price range but was very satisfied with the service I received. Thank you.

Sommer Larson

4 years ago

They are doing amazing work replacing all the pipes on my parents home .Highly recommend this company .

Dennis Lansing

8 months ago

After 2 other plumbers couldn't do the job, this one did!

Funny Man

4 years ago

I had Chris as my technician really knowledgeable and did a great job. Fast and professional I would definitely use them again.

Reid Blasier

a year ago

Quick Professional and thorough. Ivan and Alvaro did great work appreciated them recommending de-scaling my pipes to prevent future clogs. Quick, fast and easy!! Would recommend them again

Christine F.

a week ago

Called for service on a slow drain and was really happy with the tech that arrived, William D'Anjou. He was very clean, professional, friendly, honest, and got the job done quickly. Would call him again without hesitation!

Paula Harmer

4 years ago

Excellent & professional service! Thx!

Nancy Ramirez

2 years ago

Mobile Pet Parlour

a year ago

Randy did an awesome job! I highly recommend!

becky hudson

2 years ago

Gustavo was AMAZING!!! Figured out the problem quickly, got it fixed and looking perfect again ( underground pipe ) in about an hour!! Will absolutely use these guys again for any future plumbing needs!

Dave Kern

a year ago

George did a great job.

Khalid Altawarah

4 years ago

We use to get service from this company, but they become more expensive and unrealistic, they charged me $6000 to fix 6 feet sewage pipe at my house, today the technician ask for $2500 to hydro jet my restaurant's sewage without checking anything, no more dealing with this company, be careful with this guy this name is Jay .

Robert Paduano

a year ago

Almario Lim

4 years ago

Couldn’t ask for better service from Eric of Rooter Hero. He is a pride to the company. Competent, accommodating, personable, and relentless in pursuit of problem resolution.

Molly

2 years ago

George was on time and professional and resolved the clogging issue of our pipe.

Dennis Bress Sr

9 months ago

Cyndi Moreno

9 months ago

Wonderful. Clean helpful and efficient.

Mhar Vezeau

4 years ago

Shane is such an honest guy and very professional. Highly recommended.

Denise Kohut

a year ago

Paul Goldman

4 years ago

Efficient friendly and very good service

Angela Rud

a year ago

Jeffrey Babineau

2 years ago

David G. was very friendly and polite for coming out at 930 at night on a Saturday. Fixed the problem. Definitely recommend.

Ozzie Fazaeli

4 years ago

We had a clogged drainage in one of my listings. I called a plumber who came in but couldn’t fix it. Eric with Rooter Hero came in today, he spent 4 hours trying to find and take care of the issue. He went above and beyond to make sure everything was fixed and satisfactory. Their price is also reasonable. I’m super happy with them and will definitely use them again. 👍🏻

MUDASSAR ALI

a year ago

Melanie La Pan

5 months ago

Great company to deal with! They truly do care about the customer! My technician Jim Fisher was professional, caring & listened to all my concerns & questions about the job. I am very happy with the job that Rooter Hero did and will definitely call on them again.

Barry Smith

2 years ago

David Camarillo

3 years ago

Fast, professional service. Technician explained procedure and repair concisely. Very pleased.

Tara Reed

10 years ago

Dave was very courteous and knowledgeable. Would definitely use again!

Blanca Vazquez

3 years ago

Gregory Bray was very helpful and did a wonderful job helping us. Thank you

Matt Sullivan

2 months ago

Had a clogged shower drain. They came over in a timely fashion. Kolton was extremely professional and efficient. The whole job took no more than 15 mins. If I have any future plumbing issues they will be my first choice

Janice Bell

4 years ago

Very nice young man very polite. He was quick and clean. Great company

Bill C

4 years ago

During some remodeling I noticed a small leak in the tile around the toilet. I called them in the morning and they came out within a few hours and found the problem. They fixed it. Very professional.

Ed Rock

2 years ago

Jonathan Gottlieb

11 months ago

At least they were quick to show up. Had a kitchen sink that was stopped up. Didn't even go through the sink. Tried going through clean out but nothing cleared the drain . Fail. Another plumber was down the street. They cleared it in five minutes. Maybe more effort.$49 to show up. First plumber to not unstop a drain. Offered to shoot a camera to see what is happening. I do not r

Steve Cairns

2 years ago

Jose Martinez is awesome. Punctual, clean, friendly, knowledgeable and polite. I want Jose to be my plumber on any future calls!!! Very happy with the service I received today, from the whole team, thank you. Happy Holidays!

Sherry SS

3 years ago

The $77 advertised price is a bait and switch. I was told I don't qualify as there has to be outside access. The commercial shows the plumber going through the pipe under the cabinet and I do have an outside plug but was told this didn't provide the access required. No where in the commercial was this mentioned. They quoted me $300 to clear the drain and fix a small leak, not the $77 advertised. And my sink is still leaking!
He also worn a mask coming in but quickly took it off and didn't wear it the rest of the time.

Steve Marquez

9 years ago

Our experience with Rooter Hero was excellent!
Bryan W as our service tech.
Bryan was very polite and kept our house clean!!

Thank you
Lori Marquez

Bonnie Nardulli

11 months ago

Albaro did a great job!! :) I would recommend his services and rooter hero!!

ted farry

2 years ago

Don Cheeks

5 months ago

Edrea McCreary

2 years ago

Keith Doolittle

10 months ago

Albaro was awesome. Very polite and great social skills. He knew exactly what to do got me up and running in no time. I will definitely be calling Rooter Hero of Orange County for any future plumbing issues.

TheVitalites

2 years ago

Albaro Garcia Is a total professional. Super personable. He worked fast and efficiently. He did an epic unclog of my toilet after I accidentally flushed my sons pacifier. He saved me a ton of money. This is exactly what you look for in a person coming into your house to do work for you. Thank you so very much from the Beattie family.

Hans Takeda

a year ago

A P

2 years ago

Thomas Rakow

4 years ago

George came to our home. He was friendly, loved our dog, efficient and effective! He explained what he was doing and did it well! He double checked his work and then explained the guarantee. This guy was a pro!

I will definitely use Rooter Hero again...if I have to!

randy metzelar

10 months ago

Robert Price

3 years ago

Manuel is personable, friendly and knows his stuff!

pav lawless

4 years ago

As a contractor I know how hard it is to get someone same day never mind Easter Sunday. Erik was here in 3 hours and found the blockage in my main line and was done in a jiffy.
Thank you and keep up the good work.

Gary Wilcox

3 months ago

thenomad512

4 months ago

Had a drain that needed to be cleared and that I couldn’t do myself. These things tend to happen at the worst times but, I was able to call and Jim was out to my place quickly.

He was friendly and professional, got the job done quick, and the next time I need some plumbing work, I’ll be giving another call.

Greg Board

4 years ago

Oscar was first class. Not only did he fix my problem, but he talk to me about possible causes. I would definitely use him again.

Eric Eckenwiler

a year ago

kimi Ramos

a year ago

Randy was very professional and helpful with consulting on our options for a toilet replacement. I appreciated his willingness to help and communicate effectively with us as we made our decisions. He was skilled in his craft, practiced safety measures with masks and distance, and couldn't have asked for more. Thank you for your help and will be using Rooter Hero for our future plumbing needs.

Palm 82

a year ago

Darcy Sprague

3 years ago

No cost for estimate. Thank goodness! All we needed was the shower handle to get changed. His estimate was $400-$1000. I don’t know much about this stuff, but that seems awfully high!

Janell Pickell

3 months ago

Jesus was very honest and helpful!

Tracy Drusky

2 years ago

Roberto was fast, efficient and kind. Highly recommend Roberto!

Eren Scott

11 months ago

Albaro showed up and cleared out the water heater. got it to light but it would not stay lit. Was about to repeat this issue multiple times. Recommended replacement of the unit.

William Petersen

4 years ago

Momonthego101

2 years ago

Toby Dial

2 years ago

Susan Smith

a year ago

Ivan is amazing. He's come to our rescue on multiple occasions over the years.

David Tran (DaTran5768)

2 months ago

Bryan is a really chill guy and he REALLY made sure that toilet was unclogged before departing. The help was greatly appreciated

Kevin Kitley

a year ago

These guys are true professionals, was super impressed!!!!

Miguel Pallan

7 months ago

Arrived timely and did as promised. Work was quick and efficient. They left the property as neat as they found it.

Peyton Webster

a month ago

I had a great experience with Rooter Hero Plumbing and would highly recommend their services to anyone with plumbing issues. Kolton is friendly, communicative and he was actually able to arrive earlier than our scheduled time, which was an offer that I really appreciated and took him up on. Kolton is an efficient worker and he was respectful of the property.

Sandra Lefevre

2 months ago

Quick response. Fixed the toilet no problem. Cleaned up the area. Very nice young man.

Donna Miller

4 years ago

Are Easter plumbing issue was handled in a prompt and professional manner Eric was great he should be getting a raise.
he made the day endwith a very high-quality professional jobs thank you Eric for your fast work, job well done

Araceli Crisostomo

2 years ago

calvina vu

2 years ago

Christy Rikalo

4 years ago

In January 2019 we experience a clog drain in the house. Rooter Hero Plumbing were out that night and corrected problem and advised to put a liner in our pipe to the street to protect for future tree roots. The crew came out the next day and put the liner in. Thanks to Mac and Pablo of the liner team that answered all my questions and the technicians, Joey and Vesalle. The service of the crew was outstanding and very respectable.

Felix Uy

4 years ago

Erik is very helpful and patiently explaining the possible water leaking issues. I really appreciate for his professionalism.

John Lukens

4 years ago

Eric was very friendly and knowledgeable!
He explained where and what our problem was and worked it as best as he could.
Highly recommend Rooter Hero for our drainage need!

jessi matson

3 months ago

Thank you so much to Jorge Melgoza. He was amazing and so helpful. He fixed out leaky pipe quick. He was super kind and friendly.

America Castillo

a week ago

Carlos did a excellent job.

Jimmy Jetpack

4 years ago

Technician was able to arrive earlier than expected which was nice. Very courteous and more importantly, knowledgeable. He was also very thorough in explaining what the service entailed and notified of any potential fees if the project turned into being a bigger problem than we expected. Luckily he worked his magic and we did not encounter any other issues. We highly recommend Rooter Hero as we’ve been “Hosed” before from other operators. Thanks Rooter Hero !

John Phan

2 years ago

Chris Porter

21 hours ago

Trish McCabe

3 days ago

Jan Smith

3 years ago

Good people, quick to respond, fair prices

Scot Hatake

2 months ago

Rooster Hero is awesome! Caleb is the best.

rosporty sporty

4 years ago

Jerry is the best. We’ve been using him close to five years now. Always prompt. They get you in right away. Service is great and their charges are fair.

Don Dallape

3 years ago

On time, clean and polite

Paul Wickstrom

4 years ago

Thourough, responsive & professional.👍

Joe and Linda Davidson

5 months ago

Custavo was professional and right on time with the repair of our bathroom sink. Great job!!!

Sholeh Lajevardi

5 months ago

The technician did not use proper snake and tools to get all the gunk out. They recommended to break the dry wall and reinstall new pipes costing around $3800.00 and left my bathroom really dirty.
I called another plumber who had a long snake and got everything out.

Robert Murphy

7 months ago

Diane Thomas

a year ago

Wendy Garrity-Pelletier

3 years ago

All the people I spoke with at this business were very polite and helpful and returned our call within minutes. However the price quote for a 50 Gallon water heater replacement was $3800!! So absurd that we went another 4 days with NO hot water until our home warranty company could find someone else after the Christmas holiday. VERY disappointing and frustrating. I'm pretty sure they feel they can take advantage of the customer because people want hot water. That's shameful! Three other businesses were less than half of that quote.

Kevin Clark

5 months ago

I called for sink backup. turned into major repair.

Anne Crosby

a year ago

Ken Wahlberg

9 months ago

Joe Flores went out of his way to do a clean neat drain clean. The cleanout was in the house so he was extra careful to make sure nothing from outside the house or inside the drain got inside our house! Great job!

Lynn Savells

2 years ago

I had a major backup at kitchen sink which was not solved by routing alone. After watching workers use camera internally thru pipe many holes were discovered in the 60 year old cast iron pipe running under the house and underground. The Rooter Hero team took care of the problem under the house by cutting out old pipe and replacing with ABS black pipe and re-connecting it to the sewer. My contact throughout the process was Gustavo Castillo who was very professional and kept me informed every step of the way. Inspection was performed by the City and passed. I would definitely use Rooter Hero again.

Lewis Darwin

8 months ago

Garret was awesome! Super friendly and efficient.

Angelina Kirkpatrick

8 years ago

Pedro was experienced and knowledgeable. He explained my situation clearly and provided good follow up advice.

Becky Mckenzie

11 months ago

Randy was excellent. He explained what he was doing and explained prices so I could understand them.
I would have him back again.

Kristina Jayasekera

2 years ago

Ivan was so kind. Was extremely communicative, and diligent. Easily explained the process, and was following Covid procedures very well! I would 100% use their service again because of him! Everything was fixed in a timely manner, and I had no problem with the cost.

Veronica Barat

a year ago

Justin Harrison

3 years ago

Our plumbers name was David, he was super nice, very professional and very informative!
We used their $67 special! Compared to others as high as $200! Do your homework!
Very happy with the company and will use in the future!

Kristen Piper

2 years ago

Albaro was great! He did what he had to do to fix and repair the leak in our shower. He was communicative with our landlord. And he was even great with our dog. Highly recommend.

Byron Palafox

a year ago

Daniel was great, and the speed with which the job was performed was above all expectations from start to finish. Very happy and I have a new plumber that has all my business from now on. Thanks.

Jan Jaswell

4 years ago

Jose Martinez cleared my drain today, what started out as a simple slow kitchen drain became a difficult job that lasted several hours. He was very professional, patient ,neat & clean and worked at it till the drain was cleared!
I highly recommend Rooter Hero but Jose was excellent, so lucky to have gotten him as my plumber! Thank you!
Jan Jaswell

Filo Silva

7 years ago

A real pro. He checked out the situation and bamm done. We have a plans for the weekend and he sure saved it. i would definitely call again.

Fauzia Janmohamed

a year ago

Ivan went out of his way and did a great job. He explained what he saw and how to fix it. He worked hard we were very pleased with the final results.

Kendy Giovana

4 years ago

Eric Ramos was a great fast professional help to a very busy mom 👍🏻Thank you!

Sam M

a year ago

I call to make appointment for the emergency I waiting almost 4 hour after the the guy he called me he told me oh sir sorry we all busy we call you after two days that’s bad’s customer service

Shiv Garg

7 months ago

I hired them to unblocked my Kitchen drainage sewage line, they told me its broken and they have to put the lining and estimate they gave me was for 14,000 USD. I called another company and they just jetted the drainage it got unblocked and with camera we found there is no broken pipe or nothing of that sort. Pipe is almost brand new

Shasta Armstrong

8 months ago

Patty Nickolai

4 years ago

Curious, professional and prompt. We had a clogged toilet drain.

Jani Lopez-Mead

11 months ago

Randy has been to our house several times and done only outstanding work. He is professional and friendly. Highly recommended.

Nancy Frye

a year ago

Lynston Macomber

5 years ago

Jimmy Vu

9 months ago

My office was losing water pressure in all of my faucets and sink and they were able to identify the problem very quickly. Thank you!

katherine tatro

4 years ago

Albert was an awesome technician. He was efficient, courteous and timely. I would recommend Albert to my friends.

Marvin Nelson

6 months ago

Had a plugged kitchen sink on a Sunday. Isaac arrived within an hour, cleared the drain. Couldn't be happier with the service or the price.

Tim Bartel

2 years ago

Quick professional and a really nice guy!

Ryan Shevlin

4 years ago

Absolutely precessional!! Fixed issue quickly and explained everything and more . Would highly recommend and use this service again if needed.

Alex Wynn

3 months ago

Bryan was courteous and knowledgeable of the task
The company’s labor charges were
On the high side but quality of work was excellent

vicki orgill

8 years ago

Bryan was kind & answered my questions. he gave me different options for the repair. i liked that.

steen sellers

3 years ago

Awesome tech, great service. Effective and timely. Clean work. Identified and worked a solution, quickly.

Holly M

4 years ago

Darren was great! He helped explain exactly what the problem was and how he fixed it. I called 3 other plumbers and the soonest one was for Saturday, but Rooter Hero was here an hour after I called.

Perkins Brothers

3 years ago

Please do not call these guys on a Sunday, you will get no response from them! They're not open 24/7 as advertised! Save time if services are needed for an emergency water pipe break in your home on a Sunday. Do yourself a favor and call someone else who will call you back! So unprofessional,and disrespectful.

kathy gunn

4 years ago

EMILY HELLER

a year ago

Daniel was very professional and pleasant. After unclogging the drain, he spent time with us explaining the cause for the clog and further service needed for roots in sewer. We were very pleased with his service.

Cindy J.

2 years ago

Jorge Valdes

3 years ago

I have used Rooter Hero several times. I’ve always been happy with them. But today was different. I wanted my old sink and faucet removed and a new one installed. I valued the job at maybe $500. The serviceman Ivan wanted to charge over $1600. Just unbelievable. He’s just trying to rip people off. I politely said nothing and just refused the bid. I was very disappointed because they have always been good before. I felt compelled to post this to warn people about this unscrupulous plumber.

Moses Kim

2 months ago

Kolton was great and very professional. Great employee and company is fortunate to have him! He cleaned up the area better then I would have! Fair and honest pricing. I would definitely use them again.

Bob Hayes

5 months ago

Caleb was courteous and effecient.

Bruce Hoegh

9 months ago

Although the problem was more complicated than desired it was completed in a professional, timely and competitively priced manner.

Lynn ORiley

4 years ago

On time, courteous, thorough knowledge of what they were dealing with, professional..

albaro garcia

2 years ago

Tony Tolby

a year ago

Kathleen Stewart

10 months ago

Great job figuring out the problem!

Ross Dearden

5 months ago

Fast to arrive and fast to fix the issue

Joe Briganti

11 months ago

Ivan was incredible! The prior plumber was not available and another wanted to cut a hole in my wall. Ivan tried 4 different approaches and found one that worked….could have been a disaster but Ivan was super cool about solving the problem as quickly and least invasive way possible!!!!

Sands S

a year ago

They came out to do an inspection and based on their suggestions I was able to save over 800. Thank you

Matt Strief

11 months ago

Had a good experience with Ivan and rooter hero overall. Would recommend.

Linda Fryling

2 years ago

David was responsive he arrived 25 minutes after I called for help. He fixed and replaced the items in a professional manner. He was helpful and polite! We would use this company again!

Mark

10 months ago

Ross Hill

4 months ago

I thought the job, Bryan Syre, did was great! He was quick and professional with the work he did and was very friendly.
Good job!
I would recommend Rooter Hero Plumbing of Anaheim.

Hilarie Nichols

2 months ago

The plumber Brian Syre was very professional and personable. I would highly recommend him. Thank you Brian!

Kathleen Scavone

4 years ago

Shelly Garrison

7 months ago

Chia George Huang

11 months ago

Thank you Ivan and Marco for your great job and super customer service attitude!!! very appreciated!!!

David Ayon

4 years ago

I called rooter hero and Albert showed up he was very helpful and polite excellent customer service. He got the job done and very clean. We would definitely recommend this plumbing company to anyone that needs this service.

patricia chadwick

a year ago

Steven Oh

6 months ago

The worst experience ever with this company.
Horrible with the dispatching and scheduling.
Missed every single time slot they assigned for my services.
Their dispatcher and customer reps gave me misleading information on arrival time for the service call.
Missed two straight days time slots and wasted valuable time where I could have hired another plumber to unclog my line.
Now they want to reschedule me again till the next day and waste more time and have me miss work.
Their technician never made it to my place, so I cannot give you a review on the work.

DO NOT RECOMMEND THIS COMPANY.
You should see their reviews on Yelp.

LINDA FIELDS

7 years ago

PROBLEM WAS SOLVED IN MINUTES. NOTHING SERIOUS, JUST TOO MUCH HAIR IN THE DRAIN! THANK GOD FOR DANNY. FIRST TIME WITH YOUR COMPANY. WILL KEEP YOUR CARD CLOSE BY.

g Schaebs

4 years ago

Eric from the RIO company did an absolute great job cleaning out the drain I would highly recommend affordable price and a 90 day warranty would use again for sure

Melinda Peloquin

2 years ago

Outstanding service! Very impressed with the level of customer service and knowledge. Jose AMAZING! When you need someone to help, don't hesitate! Call Rooter Hero. I will!

Lisa Rogers

8 months ago

Marita is a very difficult person. Jose was great and patient
The problem is not going away so we will call back once.she.comes to face reality

One Handed Backhand

7 months ago

karla flores

2 years ago

VERY KNOWLEDGABLE

John D

2 weeks ago

Bryan helped us with a repair of a leaking main water line. This was a week long project and Bryan was here almost every day; sometimes all day. When he had a schedule conflict, another Rooter Hero plumber was here to fill in. Pre-dig approvals from utilities like water, gas and cable were all swiftly arranged and a work permit pulled from the City. Bryan was very careful to preserve existing plants and hardscape so it was recommended that we use an underground mole to run the 35 feet or so needed to replace the pipe. A specialist subcontractor was brought in to accomplish that feat. Once that was done and the new connections were tested, Bryan and Rooter Hero arranged for the City inspector to come by to sign off. All ok. Holes were backfilled and one patch of concrete was replaced where breaking it up was unavoidable.
Throughout the process, Bryan, and his colleagues, was diligent, professional and communicative. He always strived to minimize any inconvenience for our household during the project. He also took extra effort to clean up after each day's activity and then again when things were final.
Would definitely recommend.

Chad

2 years ago

Eric was honest , clear , and very professional. I appreciated his help and honesty throughout the process. Being currently unemployed due to Covid, has made it difficult, so I appreciate him keeping me at ease and informed throughout the process, and I highly recommended them. The hydro jet he performed, seemed to do the job. Thanks again!

Brian Cook

10 months ago

Had blocked drains leading from a sink, and then also from the house to the main sewer line. Jose was on time, explained the issue and resolution steps, and got our pipes flowing again!

Wendi Davis

2 years ago

Alvaro was really prompt, professional and very helpful. I am so relieved that this was taken care of so quickly!!

Vladimir Nekrasov

2 years ago

Bruce Hung

a year ago

Gerry shows up on time, quote the reasonable price. After my approval, he started his work and done it professionally, clean the place before he left. I was really satisfied with his professionalism and quality work.

Tim Lynn

a year ago

Rooter hero responder very quickly to my plumbing needs. Gustavo was very professional and completed the job quickly and correct.

Randy Blair

3 years ago

Jimmy. The technician. Was very friendly and new him business. I would request him next time

Rose Gelert

7 years ago

Needed a quick plumbing fix. Called Rooter Hero Plumbing and they sent someone out to my house fast! His name is Danny A. and he was awesome! He was very professional and informative, even our Dog liked him! Danny explained the problem thoroughly and fixed it accordingly in a timely manner. I would hire him next time we have plumbing issues and for all our plumbing needs! Thanks Danny A!

Dustin Mitchell

8 months ago

We had three different companies come out over a two day span, all of which would not help unclog a main line. Called rooter hero and an hour later they arrived. Christian was great, very polite, professional, honest and hard working. Put those attributes together with his trade skills and no more clog.

Gini Gledhill

9 months ago

Randy knew that my type of toilet flush cannot be adjusted in the same way as others toilets, but he increased the water level which was a great solution.

Andy Pan

8 months ago

Randy was great! Worked really fast and looked for the most elegant solution to fix issues.

Jeniece Roberts

a year ago

I've used Rooter Hero several times. They always do good work and have reasonable prices. Gerry was friendly and his service was great.

Eduardo Capistrano

3 years ago

Yoonski

2 years ago

David Koepke

9 years ago

I would like to thank Greg Wallace for a job well done. I appreciated that Gregg took care of my problem as if it were his own home. He was there every step of the way to make sure the problem was resolved to my satisfaction.

Otniel Sanchez

2 years ago

Roberto Moreno came by and unclogged our drain. He was friendly and fast. Answered all our questions. Did great work. After he put everything back together he made sure it was unclogged and the pipes under the sink were tight with no leaks. Work has warranty also. Great service. Will call them in the future if we need plumbing done. Thanks Rooter Hero.

Ed Marcinov

2 years ago

Service was great. Prompt and professional. Will definitely use them again in the future for any plumbing needs.

Marc Robinson

8 years ago

Called Rooter Hero for a plumber - was told service would be confirmed within 15 minutes. Chris called - came an hour later - and solved the problem and was finished in 15 minutes. Extremely satisfied - would call them again.

Rudy Dvorak

a year ago

very satisfied with the 2 Jerrys and the service we recieved.
fantastic deal with $77 drain cleaning. we will call again if we ever have another huge hair clog!!

or anything else plugging the drains.

thanks for everything
🤙👍🤙👍💪💪

Vicki Horst

5 months ago

David Carik

a year ago

Great response (after hours) and service technician (Gerry) was great! Top notch service! Thank you guys!

shelly heier

2 years ago

Carrie Micklo

4 years ago

My technician was professional, thorough and prompt. Thank you

Carmen Ponce Robiatti

2 years ago

Michael Hoyt

4 years ago

Rooter Hero arrived and handled my clogged drain. They made my life easy. Thank you!!!

David Evergettis

a year ago

Service is good, staff is professional, technician was great. However the appointment setting team does not disclose that their $77 drain clearing direct mail coupon ONLY applies to certain types of drains. My $77 appointment suddenly became $127….BAIT AND SWITCH SURPRISE!….The technician explained things and gave me the option to not have the work done but would have charged me a $50 dispatch fee per their company policy. Needless to say I felt stuck and was not happy with this but did have the work done and my drain is now clear. My only suggestion here is be careful of this bait and switch!

Robert Emanuel

9 months ago

Fair price for a good service, no issues with the service or the provider, I would use them again!

Leslie Landry

3 years ago

Very quickly responded to my call and were at my home in no time. The plumber was experienced and very professional, and courteous! Ended up with a big job and handled it in just a few hours and was very quick in the cleanup and paperwork processing! Cannot thank Jimmy enough! So thankful i called your company first! Will recommend them to anyone needing the services!

Abbas Ali

8 months ago

Linda Repasky

2 years ago

Rey Annie

a year ago

IEither the Rooter Hero’s two personnel’s drainage camera yielded a terribly wrong (by at least 8 feet) or they lied outright about the location of the sewer stoppage. They told us the stoppage is occurring under the concrete floor slab some four to five feet behind the front wall. They showed us the place that was the alignment perpendicular to the supposed lockage location, then immediately offered us two options, one which is their service to dig about 5 feet deep to the sewer line and “shoot a fiberglass pipe sleeve” up the sewer drain all for $13,000.00 to $17,000.00.
So, to make sure we are looking at accurate data, I begged them to double check the measurement or deterction, and have their camera in one more time so they can mark with chalk (their marking preference as they insisted) and take the measurement using their “$26,000-dollar computerized camera that never ever gives wrong data.” I requested them to come into the house to mark the spot on the interior floor slab right above the supposed stoppage as determined by their camera. They refused to do either requests, even though paid them $310.00 for a 15-20-minute work. They seemed to be very much in a hurry.
I have three plumbers (one experienced plumber and two professional plumbers) as witnesses to attest to this. They should refund the money we paid them. We will be reporting Rooter Hero them to the state licensing department for the benefit of the public.

George Itani

a year ago

Albertos team was very courteous, on time and explained everything they were doing.
Entire job was done as promised.
Would recommend them.

김재현

a year ago

M L

a year ago

TL;DR:
Online coupon doesn’t mean anything. They will say that the quote they give you is already the best price.
Using their camera is $300+ plus. This is about as useful as their quotes.

Long version:
George and Corey came to use their “$26,000 camera” (their claim, not mine). They diagnosed the clog was under the house and likely a broken pipe. My dad is an architect and he mentioned that cast iron pipes don’t normally break.

George and Corey quoted $17,000. That’s right SEVENTEEN THOUSAND DOLLARS to fix the clog, install a sleeve on what they claimed was a broken pipe under the house, etc.

I spent one day digging and found the clog OUTSIDE the house (they claimed that the camera and locator was 100% accurate and the clog was under the house).

I’m reporting this company for trying to take advantage of my dad.

Bryan Miller (CA)

4 years ago

Didn’t seem interested in doing the job. Asked if I was given a estimate then tried to sell me the free estimate. Several upsales, didn’t want to honor the online coupon for drain cleaning and parked illegally in front of the house rather then taking the time to do a U turn and park correctly. Wouldn’t recommend in Anaheim area.

Tim Magee

7 years ago

Alvino Guerra was very professional and informative regarding the plumbing issues at my mother's home, and appeared to be a competent and experienced plumbing technician.

TIMOTHY CALDERA

5 months ago

They did a fantastic job removing the clog. They arrive very quickly and were very polite and cleaned up after they were done.

Bobbi Mahler

a month ago

This is the only company we contacted that was efficient, informed, capable and timely.
Carlos Beltran was our drain specialist . We had an exceedingly tough job and he resolved all the issues and did so in a courteous and professional manner. He went above and beyond. We are so grateful.

Julia Christmas

3 years ago

My tech was quick professional and pleasant. I had an awesome experience.

Eric Hall

a year ago

This is the second time I have used time and both times have been great.

Penna Pham

2 months ago

Fast & efficient service! Caleb & Christian are great & tidy.

Mark Dunn

a year ago

Bob Ferrigno

3 years ago

Jose Martinez was our service representative, he was on time very professional and he outlined all of my options right from the start. He inspected around the house and was successful in clearing our drain.

Gannon Kelly

10 months ago

Jim from Rooter Hero showed up on time and helped snake our kitchen sink. I was pleased with the professionalism and I received the advertised price of $77.00. I will definitely use Rooter Hero again in the future!

Tara Soto

4 months ago

Saul was on time, very friendly and was able to find the problem with out bathtub drain quickly. He showed us what was wrong (the water overflow water stopper thing) and why the water refused to go down. We are very happy with how quick we were able to get the drain fixed and with how nice and friendly the plumber was. Will definitely be using them again if we need to and not sure if we can request certain plumbers but will try to get Saul again.

Russell Lochrie

5 months ago

Really fast service from Caleb! Very quick and easy garbage disposal repair. Came within 2 hours of me calling i am very impressed

fbernal99

2 years ago

First Mile

2 years ago

David Glover did it an amazing job!! He was thorough and explained the work to a T! Thank you for getting our sink flowing!

Nate Alcantara

3 years ago

Yeah, not coming here again.

Dan Nickel

4 years ago

77.00 ended up costing 199.00 plus my drain is still clogged.

Jennifer Faust

4 years ago

Great job, courteous and kept the work area clean. Thank you very much.

Lyndee Tanner

6 years ago

Carolyn Lombardo

3 months ago

It was a excellent experience I called & within a hour there was a service person repairing my problem

Will Crunch

7 months ago

Performed very well. Professional had manners did his work very polite I would recommend Rooter Hero to everyone.

A S

2 years ago

Alvaro was super professional and efficient and helped us with our leaky shower. Will have them back for future plumbing!

MONICA SONG

9 months ago

Randy is magical!

Sierra Snyder

8 months ago

Caleb was very professional and handled our issue very quickly. He also gave us thorough steps on what to do if we have any recurring problems.

Steve Infante

2 years ago

Michael Mayhew

9 months ago

Kitchen sink was clogged. Called Rooter Hero Plumbing on a friend’s recommendation and they were out there in less a matter of no time, unplugged the drain and I was back in business. Very happy with the service. Thank You!

nevaeh p

a month ago

Everyone I spoke to from setting an appt. To the dispatch, and the great Tech. Kolton. They were all AWESOME!!! I would definitely use this company for any future jobs.

Harold Poppin

a year ago

George Voss

2 years ago

Nice to work with a company that shows up when they say they will. Great service, had my shower drain cleared out in no time. Thanks Rooter Hero!

Judah Group

11 months ago

Randy was at my house today and was very helpful. He knows his job well. I would recommend him to anyone 👍🏻

Scott Kather

a year ago

Jim Jachetta

3 years ago

The plumber sent did the best he could. But the job was to clear roots from a yard drain. I was told there was no guarantee which lead me to think there was a chance. I now know no there is no chance of success in clearing roots from a fully clogged yard drain with equipment of any kind. No equipment will do that. I wasted $200 and I think they already knew that before arriving . I kind of feel ripped off.

1/7/20 Follow up: A Rooter Hero manager called me and gave me a refund which I wasn’t expecting and really appreciated. They showed themselves to be a reputable company that I would hire again.

kbw snw

8 months ago

When I called, dispatcher communicated special that I saw without me having to ask.
The price $77(compared to $175 quote from another company) & service was great!!!:):).
Plus give 30 days if get clogged up again, they come out and do job again free of charge!!!!
Jose was great, cleaned up after.

Gene Hsieh

4 years ago

Lissette Pacheco

2 years ago

Sonny

a year ago

Adam is the man with the plan, super-professional, and knows his craft. He asked questions to narrow down the cause of my clogged shower drain, then did the diagnosis and job quickly and easily. It's like he's done this thousands of times before. Thanks Adam and the dispatchers at Rooter Hero for the timely response and great teamwork to get my shower working again.

Jim Janky

3 years ago

David Sanchez came and did a drain cleaning off the laundry line. He did an excellent job, and kept me informed continually. I am very pleased with his work.

Cheryl Moe

5 months ago

SEAN -VAUGHT

a year ago

Lu Ann Marshall

a year ago

I highly recommend Rooter Hero; in particular the plumber Gustavo Gallardo. He was very professional and informative and arrived on-time and got things done in a timely manner. I have used Rooter Hero a few times before and have always been pleased with their work and their staff.

Ivan Resendiz

a year ago

Jasmine Goldston

2 years ago

Thank You Rooter Hero for sending Jonathan Clark! Such a well rounded plumber. I was greatly impressed by his integrity and cleanliness. I will be referring Jonathan & Rooter Hero to family & friends.

Mike Sellers

2 years ago

These guys are awesome from the time they pick up your call, to the time the tech leaves your home. Robert is a mellow and knowledgeable tech. A great guy to have in your home for repairs.

Kitak Yoon

2 years ago

Robert Tarlton

7 months ago

MARCO VIDAURI

5 years ago

My sister called them. The tub was back flowing into the shower. They show up with a six food hose. And said they cant do it. But i we want them to fix it it would cost $5500. We politely said thank you. But no thank you. We let them crawl back under the rock them came from.

Chris Tanner

a year ago

Gerry found the source of the horrible smell from the disposal. It was not the disposal but a clogged drain from the dishwasher! Foul smell is gone and tonight we can again use the dishwasher without a flood!

Gerry also gave me a quote for future work. Very pleased with Gerry from Rooter Hero Plumbing.

Jon Lawrence

a year ago

I had an issue with water pressure at my house after the city replaced my meter. With my moderate knowledge of plumbing assumed I could deduce the issue and solve it myself. After hours of frustration and nowhere near a solution, I called Rooter Hero Plumbing of Orange County. Jim arrived and listened to my complaint while he assessed the issue. He partnered with his boss on the phone and they recommended I try something. Because I felt comfortable doing the recommendation myself, they said it would be better so they didn’t have to charge me the service fee. I did what they said and within 10 mins we solved the issue. I was so relieved and they were 1st of all kind enough to walk me through without charging me anything, but more importantly, that they were extremely honest about telling me I should try fixing it myself so it didn’t cost anything. They could have easily charged me hundreds of dollars like most companies but they didn’t. On top of that, Jim was also very friendly and pleasant to talk with. Nicest guy!

100% recommend calling these guys for your plumbing needs if you want someone that is honest and not going to rip you off. I’ve dealt with some shady companies in the past but Rooter Hero is not one of those.

Светлана Сидельникова

3 months ago

Terrible experience. A month ago I used the service of this company in connection with the blockage of water in the sewer. The representatives of this company made a video inspection of the pipes and said that the pipes were damaged by tree roots and there are breaks in the pipe. They asked for $17,000 to fix the problem. I paid $2,000 for the inspection because the issue was urgent. Naturally before such an expensive service, I wanted to get an estimate from another company. As it turned out there was no damage to the pipe and the issue was resolved by cleaning the pipe. Since the situation was urgent and I am not an expert, the representative of the company decided to just deceive me and do the work I do not need. I have all the evidence of this fraud with which I will go to court.

Nick Murray

a year ago

Overall was friendly and did a good job. I would use them again if services were needed.

Jason Morgan

a year ago

Donald Swan was awesome - very knowledgeable, professional, and friendly. He put the time in to finish the job which wasn’t an easy one. Very satisfied customer!

Ayumi Ward

7 months ago

Lots of iron calcification causing slow draining. Need further service. But, it is good enough to function.

Kyle McCory

10 months ago

Ocean Rock

4 years ago

Christina V

a month ago

Jim was friendly & professional. He explained everything well & how to avoid in the future.

Frank Vega

5 years ago

All they did was up sell me

Vannorma Winterholler

2 months ago

We needed to have a bidet installed n Eric M. and Kolton did an excellent job, they were helpful, personable n such gentleman’s, felt very comfortable with them, will definitely call them if we have plumbing issues, thank you

John Wright

2 months ago

Saul did a great job. He explained the process of unclogging my tub/shower unique drain and also went above and beyond by inspecting my plumbing lines in a crawl space underneath the house. Thank you for providing an honest and professional job.

Edward Paquin

7 years ago

Very friendly pair of Technicians (Danny A. was lead Tech). They knew exactly what I needed and repaired it in such a way that I can replace the anti siphon valve on my backyard faucet any time I may have a need, such as part failure or leaking.

Linda Miller

4 years ago

They arrived on time and were very efficient. They unclogged the toilet in less than a minute. The 15% senior and military discount advertised didn’t apply as it “only applies to larger repairs” despite that not being stated on the coupon.

christine Pappas

2 years ago

Rooter Hero, Anaheim was very thorough and timely in their repairs. George Zavalia the Lead Technician was exceptional in his quick response, fielding questions and communicating all project activities..

derek van de water

a month ago

Had them out to replace a shut off valve in the shower after using them for a clogged drain on another location that went well. Christian came out 3 hours late and began to do a song and dance about calcium build up and that the job would be $2100 to redo the valves to a single action valve. I was told that since they do not make that valve any more. I did not tell him I was a contractor so I let him explain his lies and was shocked at the rip off speech. He took pictures and called his boss Pablo who agreed with him. Bottom line is had a handyman go to Home Depot and he fixed it in an hour for $139

Don’t use them for plumbing unless it is to clear a clogged toilet. Scam scam scam!!!

michael fonmin

4 years ago

Walter was great. He was extremely patient, polite, and highly skilled.

Iman Jalili

2 months ago

Steve Yeskulsky

11 months ago

Rich Wolf

10 months ago

Had to repute 90% of my grey water pipes due to tree roots. They were quick and did a great job explaining all of our options before we decided.

Craig McKiernan

4 years ago

Horrible service
They were over 1 hour late, so I called and they said dispatchers hadnt sent out the call.
So it took another 30 minutes after 2nd call.
I had used an online del for 77 dollars , when they arrived they claimed that since it was under a sink, they would have to charge 169 dollars.
Even though when I made the appointment I specifically said sink.
Never use them again

Jewelexia Viaggio

3 months ago

Jim was indeed awesome, and professional.
He attended to my problem. Next time for sure will use Jim again.

J. Whalen

4 years ago

Rosie Hernandez

7 years ago

Timely and resolved the problem

Brian Joseph Hoops

11 months ago

The tech showed up in one hour, was polite and professional, and worked quickly. Thank you.

Roger Rangel

4 years ago

Lee Adele

2 years ago

Excellent work!

Nanda De Collo-Lack

2 years ago

Vern Hodge

3 years ago

Daniel Woods

a year ago

Dean Checkos

3 months ago

Excellent service
knowledgeable tech
Fast and easy

Sharon Pollinger

4 years ago

Very efficient

James Boyd

4 years ago

Very thorough, no fluff or up sell. Got right to the point and didn’t waste my time. Will use again...good job!

Arturo Lugo

3 months ago

Very clean and professional work. Will definitely use again in the future

Will Gonzalez

4 days ago

Carlos and Christian were polite and very professional and made sure they didn't leave until the drain was completely cleared and the job was completed. I also appreciate that they left the work area very clean.

Jim Kiser

4 years ago

Quick response time.

John Thomas

a year ago

Steve Willette

2 years ago

Although Jimmy was not able to unclog my drain, he tried his best and was very professional. I wanted to pay him but their policy is if the drain is not unclogged, you don't pay. Thank you for all your hard work.

mark bustam

10 months ago

Jose Rosales

4 years ago

Great customer service!

Theresa Nguyen

2 years ago

Ivan was friendly and made the whole experience exceptional. I got a quote for 8k from another company and I wanted to see if I could get another quote. I found Rooter Hero on Yelp. The customer service set up an appointment within the hour. Ivan and his coworker checked it out and made the same assessment that I needed a new water heater. He gave me an estimate which was better and I was pleased with the 5 year warranty for work. He started the same day. It took him a few hours to get the Orta because it was sold out at another store but he came back with a better model. It only took a few hours after he came back to install the new system. I am really happy with their work and confident in their services.

Hamid Taghdiri

2 years ago

Nicky Clark

7 years ago

Great service! Great pricing! Josh was a great technician.

Kelly McDonald

2 months ago

Bryan was absolutely amazing!!!! He was professional, skilled and patient. Our prior experience with a different company was NOT good however Bryan saved the day!!! I would highly recommend him!!!! Excellent service!

Gerry Rosas

8 months ago

Gerry was extremely helpful, outstanding work very professional, very fast and polite. Found the problem fast and took care of it very fast. He took time to explain the work and the problem and what he was going to do. I was extremely satisfied al of this just before Christmas 🎄 eve.

Asian Sniper

4 years ago

Quick response, friendly knowledgable and straightforward, they tell you and then let them do the work, thanks nick for coming out on your way home

Stephanie Silva

4 years ago

Guys did a great job! Very responsive and polite, explained what was wrong and gave repair options. I am very pleased!😊

Trinh Tran

2 years ago

I’m very happy that I chose Rooter Hero to repair my water heater. I like the fact that they follow up with an email introducing Ivan the technician who was coming out to do the repair. It helped me to see picture of the person I expected. Ivan was professional, punctual and knowledgeable. His diagnosis was right on & his price was most reasonable of three estimates I got. I was more happy that Ivan was thorough before he started the work. He checked all connections water & gas valves and drainage. After he finished, he went over what he did and gave me instructions of maintenance going forward. I highly recommend this team of Ivan & David.

Brad Jensen

4 years ago

Rooter Hero arrived in less than an hour after placing the call for service. Chris A. did a great job clearing a difficult drain line. Would use again.

Veronique Masse

5 months ago

Well after having nobody calling me back I got 2 different people showing up on different days? So since I only needed one estimate I had to send the one that came today away. I wonder how this happened? I received zero text or email got zero phone call just had this poor guy showing up at my house unannounced at my house after I did not request any service today? VERY WEIRD

Petar Doychev

2 years ago

Bad Mood, hang up on me, tricky prices and shady promotions. I asked them to apply a promotion that they agree on the phone, later one when the guy showed up, wanted to charge 8 times more for the same service

David Nietz

a year ago

Great work on a laundry list of items that took several days to complete. Very easy to schedule and work with. Will be first on my list next time.

Hilary Key

2 years ago

Gerry was extremely courteous and professional, and he worked with us and our schedule. Our business’s building is old and quirky, but he problem-solved and got the job done. Thanks!

Carmencita Santos

3 years ago

Brian Kirland

4 years ago

Michael Nese

7 months ago

Boyd Reyes

3 years ago

Joe Lee

a month ago

Fast same day response. Tech was on time, professional and quick. Great value is you need a simple drain clearing.

Dee Eaton

4 years ago

Jeff Neumeister

2 years ago

Ivan did a great job with the hydro jetting service at our home. He was professional and resolved the issue for us. I would not hesitate to have Ivan take care of any of our plumbing needs.

Mary Lee Sauter

4 years ago

Anthony did a wonderful job of Roto Rooting our garden drains. Unfortunately we were unable to find the clog or the problem. He was a very hard worker and did everything possible. We now have to start digging to find the problem area.

Joan Hungerford

a year ago

Mike was great. He replaced the shower head and shower head arm. He also gave us quotes for other work we were considering. Thanks Mike!

Diana Bordley

a year ago

Amazing service, polite and professional! He left all of the work areas spotless, inside and outside. Highly recommend!

dudsey loler

2 years ago

Ken was great helped quicky and gave a fair price everything is running great again

Megan Nakutis

2 years ago

Pam Thompson

4 years ago

Nick Chavez did a Great job. Arrived on time clean friendly did the job didn’t make a mess. Excellent transaction!!!! Will use again!!!

Edward Van Wig

4 years ago

Lenora Davin

5 months ago

Pierrick Miston

3 months ago

Prompt same day service ...they fixed my funky drain issue at a reasonable price... I will call them again when I'm in need

Bruce Kato

6 months ago

Had to have a power wash since snaking didn't work.
I now have to wait longer for my next trip to a Casino

Wesley Gibbs

2 months ago

Bryan Syre was a joy to have at our house in order to fix a routine plumbing issue. He was extremely professional, nice and was willing to take the time to explain everything that was going on. 10/10!

Gary Pida

10 months ago

Technician arrived @ prescheduled time. Very pleasant person. Job was finished in 5 minutes. It was easy all around. Just a plugged toilet. Very happy with Rooter Hero service and price.

Jaime Rosas

4 years ago

Needed to resolve a plumbing problem and could not wait to next day. Rooter Hero came to my rescue! I was met by Eric within 2 hours of my call. Eric was very courteous and professional. He was able to solve the blockage at sink. Thank you!

Robert Lee

4 years ago

They advertise free estimates and don't want to get me estimates until the camera inspection, which they say I need to pay couple of hundred dollars...

Bill Parker

9 months ago

Technician was knowledgeable and professional. I would request him in particular next time.

john oconnell

2 years ago

Have not yet determined the work I am going to do yet.

Daniel Rarick

3 months ago

Jesus was well spoken, precise to the point. Pedro gave great details while explaining the problems.

Valarie Gauger

10 months ago

Manny Santos

3 years ago

W Carter

a year ago

Gustavo was knowledgeable, professional, and courteous. He did an upgrade install of a bullhorn clean out and a great job.
Hanx, Gustavo!

Kris n Katie Harm

4 years ago

I’m stoked I found a good plumbing service. I programmed the number into my contacts list, just in case. I had a different plumber cancel at the end of their two hour wait. I called this company and they had somebody at my house in one hour. Same day. The cost was 25% less than the other dirtbag company. The clog was tough to clear, but they got the job done. They showed up at 7 and stayed until 8:30 getting the job done right. I highly recommend this company.

Brandon Shapiro

a year ago

Amazing job!!!!

John Choumas

10 months ago

Gustavo, the technician was fabulous, prompt, decisive in his actions and got the job done. From integrating with dispatch
through completion of the job, rooter hero performed above and beyond my expectations during a flooding sewer line crisis

Stephen Miranda

3 years ago

The technician was great! Great attitude, listener and understanding. He was extremely efficient as well.

Phil McWade

2 months ago

Paula Daniels

2 years ago

Great service, good experience, add an affordable price!!

Stefan Steinberg

2 years ago

Came on time cleared drain and fixed leak.

Darlene Schumacher

4 years ago

My back yard was flooding and of course it was after 5pm when most plumbers are closed. I explained my issue and Darren was here within 45 minutes and unclogged the drain. He was efficient and very pleasant! Thanks for your 24 hour service!

David Oldfield

a year ago

Palak Chopra

2 months ago

I called another company that advertised one price and then jacked it up 3 fold over the phone without even looking at the problem. Rooter Hero give me a price and stuck to it. George was very nice, professional and quick. I would recommend Rooter Hero for a clogged drain.

Cindy Petersen

4 years ago

They unclogged a drain that 2 other plumbers said they had fixed but did not.

Fred Mills

2 years ago

Jose was amazing, came out on thanksgiving eve in 30 minutes and had the problem fixed in less than 10 minutes. This company is great, thank you Jose!!

Jose Olmedo

2 weeks ago

Great people

Lakshmi Praveen

5 months ago

Bruce Pickens

10 months ago

Albaro was thorough and professional

JAN MOORE

4 years ago

Jerry was very prompt, polite and knowledgeable! Very happy with the company and Jerry, the plumber, who fixed my pipe. Thank you,
Jan

Maureen Peralta

4 years ago

Everyone was very professional, friendly and honest. Would like to add the Vassel was GREAT not only in his work performance but also in making sure that we understood everything that was being done. He kept us up to date and answered any questions that we had. I would definitely recommend your company to family and friends.

Shepherd Hoodwin

9 months ago

They have a $77 coupon for clearing a drain, which is a great price. However, when more work is needed, their estimates tend to be much higher than some others. I've used them several times and everyone who has come out has been courteous and professional, and didn't charge (or charged for a nominal service charge) if they weren't able to complete the job that day.

JP Seal

4 years ago

All of the plumbers that were sent to our home we’re very knowledgeable and quickly found a solution to our problem at the end of the day there was a worker who completed the drywall work and texture the ceiling it looks amazing he’s very very good at what he does thank you all so much

Kathy Demartino

3 years ago

We couldn’t be happier with the service and the outcome.

Kevin Wadkins

4 years ago

Rooter Hero Plumbing (water heater thermocouple replaced)

Excellent responsiveness & competent service.

Thank you, Greg❗️

Loretta Miller

2 years ago

Robert represented your customer service extremely well! The price really shocked me however I'm so happy to be able to use my kitchen sink again. Thank you!

Vy Pham

4 years ago

Gina Finlayson

a year ago

Daniel was professional, on time, honest, and a very nice guy. We needed a new sink stopper and bathtub faucet installed for bathroom. Daniel was focused and did not waste any time. He completed the work thoroughly, and left my house without leaving any kind of mess whatsoever. Would definitely recommend Daniel!

Derek Leistra

2 years ago

Ivan was awesome. Very friendly and professional. Was in and out quickly and cleaned up after completion. Thank you, Ivan. Good job!

Wendi Safley

2 years ago

Xiao Ma

2 years ago

Jim’s very responsible and love to share all the information about the work to make it clear and transparent. Good work, nice service!

Jackson Runels (PsiPower)

10 months ago

Abaro did a great job

Brian White

2 years ago

Jim Onaga

2 years ago

Ivan at Rooter Hero was prompt and professional. After repairing the leak in the bathroom wall he even crawled under the house to check for completeness and the possibility of any other leaks. He is very knowledgeable about it seems all things plumbing and speaks highly of the company's management and ownership in standing by their workmanship.

stephen israel

3 years ago

Lee Eastman

3 months ago

The service tech was on time and was very friendly. He quickly got the toilet unclogged.

Mario Cortes

3 months ago

Courtney l

2 years ago

Friendly & fast service! Both dispatch and technician were awesome.

Ricardo Chique

4 years ago

George Robles

10 months ago

Susan Kemp

4 years ago

Really nice guys. Turned out we didn’t have an accessible main line drain they could use. Apologies all around and they were totally cool about it — even though they couldn’t perform the work (no fault of theirs!)

Tiffany

2 years ago

Joan Angleton

3 years ago

It’s working knowledge in your pocket!

Veronica Porter

a year ago

Our tech name was Adam. He was here at the exact time as promised. He was good at his job he came in and did what he needed to do left to get the parts and came back. Highly recommend Adam to come back and do any more of my plumbing problems that I have. Very nice and pleasant young man. Great job in hiring this young man he’s well worth his money

Blake Wang

8 months ago

Very efficient

Ashley clark

4 years ago

Tried to charge us $200 more for a job that would literally take 5 mins more than a basic clean out. Literally 4 screws! Seems like a poor business decision.

Damon Newton

2 years ago

Nice work. Professional

Khanh Nguyen

2 years ago

I been using them for unclog drain got respond right away and report what need to be done and cost upfront.
Thank you

Randy P

2 years ago

Called to have them unclog a laundry room drain, which normally leads to the kitchen backing up. We've used them before and everything worked out great. This time, the plumber wasn't allowed to get on the roof to clear the laundry room drain even though that was what they were called about. So now, we had to pay them to clear a drain that wasn't clogged (kitchen) and we had to call another plumber that had no problem getting on the roof and pay them another $140. They did, however, offer to put in a new laundry room drain trap for $2400. 👎Also, the drain we paid them to unclog is backing up again after 2 weeks.

Cynthia Hicks

9 months ago

Technician Saul was friendly, arrived early and cleared the clog within minutes. Very satisfied with the reasonable price, compared to other plumbers I’ve used in the past.

Robert Foyle

4 years ago

Eric came twice in order to clear our drain, which he did promptly.

Dan Odonnell

4 years ago

Shane was great! Thank you so much for a great job!

carlos hernandez

2 months ago

Evan Bolles

4 years ago

Jean Voska

2 years ago

Maybe abit on costly side but live up to their name HERO coming to my rescue fixing line same day

Susan Talley

3 years ago

TJ Scalese

2 years ago

Everything good

Prasad Donti

3 years ago

Gwendolyn Hamilton

4 years ago

I like the same day quality service. Jaylen was knowledgeable and through with his work. Rooter Hero is the Plumbing service I'll use again.

Ray Bsure

5 months ago

Christian was great and did a wonderful job of diagnosing and fixing our drain problem.

Winter thrall

8 months ago

Saul came out promptly and fixed our drainage problems with professionalism. He was a very pleasant person and saved the day!

Daniel Aguilar

a year ago

Gustavo came and got the work done plus he was very helpful at explaining everything

Frank Ward

a year ago

Very good service. Glad to have the same technician throughout the entire job

Kim Wooldridge

2 years ago

I am very pleased with Rooter Hero and in particular for Ivan who represented the company with the highest level of professionalism and integrity. My repair was more extensive than I thought, but his willingness to show me using their up to date technology(camera) so that I can see for myself instead of just taking his word for it, brought me comfort in knowing I was not getting scammed or upcharge for unnecessary work. Ivan maintained a great attitude even though the job went longer than expected and made sure I was a happy satisfied customer in the end. I can't thank Rooter Hero enough for having such an exemplary personnel that cared about his job as much as his customers! Thank you Ivan ~ you are a blessing in more ways than one. My loyalty to your company and its' services has been solidified by my experience with you! For all those in need of plumbing solutions please consider Rooter Hero as your #1 choice!!

Jesse Hernandez

a year ago

erika pogrund

11 months ago

Richard Lim

3 years ago

B b

2 years ago

Shanetwo1

3 years ago

Alvaro was efficient, respectful and fast.

Doris Chan

4 years ago

Gustavo was very polite and gave excellent service. Five stars ***** Would always recommend him to my friends . I belong to Diamonds of Dana Point with over 700 members and started Next Door in my area as well

Ken Nakashima

5 months ago

Christian was on time and very good in cleaning out my shower drain.

David Lokshin

2 years ago

Alvaro is the man. Said he’d show up at 11 and showed up at ... 11 sharp. Dang, that was unexpected. Have 4 girls in the house and I had tried to unclog the drains myself. He comes over and takes care of it in an hour. It’s like I have 3 new showers. Same day service.

David Yeung

a year ago

George was very professional and friendly. Excellent work quality! Thank you, George!

Rafael Sanchez

3 years ago

Did job as promised for the promised price, was on time and informative.

DAVID CROCKETT CONSTRUCTION

a year ago

Tri Luong

a year ago

Amy

2 years ago

Jimmy was very professional, showed up on time, was upfront and honest about all his findings. I’m so thankful to finally have a plumber we can trust. I’ll be calling Jimmy from Rooter Hero whenever we have a need of a plumber!!!

Jon Fujiwara

9 months ago

The drain was clogged the night before Thanksgiving, and I was at a loss because the quotes I was getting was above my means. I called Rooter Hero and they were not only able to send someone the next morning, they were able to apply a special discount that allowed me to pay for the service. And Gustavo was informative, friendly, honest and engaging. Thank you for doing such a great job! And I will use the company in the future.

robert Imrie

4 years ago

Eric did a great job! Very happy.

Jim Corliss

2 years ago

Had a clogged sink in a rental and Rooter Hero came to the rescue. They are always very responsive and we appreciate that. We will use them again.

Paul Edwards

4 years ago

Pam j

2 years ago

Jerry was professional he explained everything in detail I was very satisfied awesome job Jerry thank you

Christen Stine

3 years ago

They prey on the inexperienced and unknowledgeable. They wanted to charge $8000To run a drain from the kitchen sink to the mainline which was about 15 feet.They also wanted to charge $800 to put in a garbage disposal. They are the biggest crooks I have ever run across. We ended up paying $1200 for the same drain line

Miriam Esparza

2 years ago

iviewphoto

a year ago

Ron Bowman

2 years ago

Albaro was the technician who performed the shower repair. He was very prompt, professional, and answered all my questions before starting the work, and during the actual work itself. Albaro is an asset to the company and I will request him for any future plumbing work.

Don Boss

3 years ago

During this Covid-19 virus pandemic everyone is afraid and reluctant, especially when it comes to dealing with waste plumbing issues. The young man that came to help us went above and beyond in his service. He could have quit early as our issue was strange and not normal but he worked until the issue was resolved. I don't know if all of their staff is like him but if they are this company is one to work with. Thanks to Rooter Hero's for having staff like him!

Andre Ybarra

4 days ago

Jim did an amazing job communicating exactly what the source was for my high water bill. Immediately identified the issue and repaired the source. He was very friendly and professional.

Rick Martinez

a month ago

Excellent service will definitely be using his services again.

Emanuel Flores

2 years ago

Rodney Turner

2 years ago

Marilyn Carne-Smith

9 months ago

Had an indoor flood from toilet, a big hole in our yard, and were told we had to sleeve our sewer lines. The total we paid was just under $40,000.00. Due to the urgency we felt we had no choice and no time to get a second opinion.

We have since needed to have work done in these areas. Two different times and two different companies have run cameras thru these lines....result...no liners in two of the three and only about 5 feet in one line. WE FEEL WERE ROBBED OF $40,000.

It is my opinion that this company should be avoided at all costs.

Gregory Perez

a year ago

Ngocdieu Vo

4 years ago

Jerry was very nice, thorough, and helpful in explaining our home drain issues. Very reliable! We are glad to have called him for help.

nick broder

4 months ago

Fast great service. Jerry Rivera was knowledgeable and did a great job very quickly. Fixed my problem I’ve been dealing with for years in just minutes. Thanks Jerry

N

11 months ago

The guys have terrible customer service and are so disrespectful, total lack of professionalism after I paid 15k for a repipe replacement. Now I’m dealing with another leak on the work they performed and having trouble getting someone to come out and fix it! Horrible. Never doing anything with them again! Hire grown men interested in solutions rather than arguing with customers.

Dee Armin

2 years ago

Don Roosan

4 years ago

Great and quick service. If you need help in a short time then you want to use their services

Barbara Williams

a month ago

Bryan arrived quickly, was polite and worked efficiently to clear a clogged drain. I would use Rooter Hero again.

John Ajaltouni

a week ago

Fernando Garcia is the man! I had 3 different companies delay my appointment to the next day. I called Rooter Hero and they sent Fernando in 30 min. He was super efficient, personable and cleared my clogged sink that I was having trouble snaking my self. I highly recommend Rooter Hero if you want good, clean, efficient drain and plumbing work done on your home. And the best part is they are very fairly priced. Thanks Rooter Hero and Fernando! I’ll be saving you as my go to contact if I need any work done in the future.

Brian Bear Wilson

2 years ago

John Booth

2 years ago

Towers Boys

4 months ago

Reza Ashoori

8 months ago

Jerry was amazing. Thank you for your help.

Megha Talluri

2 years ago

Susan Farmer

8 months ago

Sewer line redo, awesome job and was done a day early, definitely will use them again, easy financing

Diana Williams

7 months ago

My technician was Caleb Reynolds who was awesome! He had the drain cleared quickly and professionally. Thank you Caleb!

Ben Guzman

2 years ago

Bob Chenowith

3 years ago

Jim Day

2 weeks ago

I had the privilege of working with Jim Fisher from Rooter Hero for a recent plumbing issue, and I can't say enough about the outstanding service I received.
From the very beginning, Jim's professionalism and knowledge were evident. He arrived promptly and greeted me with a friendly and approachable demeanor. What stood out immediately was his willingness to listen to my concerns and explain the potential solutions in a way that was easy to understand.
Jim's expertise shone through as he meticulously diagnosed the issue and presented me with a clear plan of action. His attention to detail and commitment to finding the best solution for my situation was truly impressive.
Throughout the repair process, Jim maintained a high level of respect for my home. He took great care to protect the work area, and when he was finished, there was no trace of a mess left behind.
Not only was Jim's technical skill evident, but his dedication to customer satisfaction was exceptional. He patiently answered all my questions and ensured that I was completely satisfied with the work before he left.
If you're in need of plumbing services, I wholeheartedly recommend reaching out to Jim Fisher at Rooter Hero. His professionalism, expertise, and genuine commitment to customer satisfaction truly set him apart. Thank you, Jim, for going above and beyond to save the day!

laurie brigges

9 months ago

It took quite a while to get to us on a Saturday, but Christian was fantastic. I can’t say enough good things. He was worth the wait, even in the dark! You better hang on to that good guy Rooter Hero!

Alexander Zhiroff

3 weeks ago

Rouel Thomason

10 months ago

Jim did a great job! He explained what he was doing, what he found, and what the options were for fixing the issue.

Ben Urenda

4 years ago

Maria Yates

2 years ago

Suzanna Howard

2 years ago

I’ve used Rooter Hero several times for plumbing repairs and they always send someone the same day or the next day. On this occasion, I had a small gas leak and they responded so quickly. I’m always very happy with their service.

Young Jun Choi

4 years ago

Manuela & Vincent 520 s. King st

5 months ago

Nice and pleasant
Great job
Would use again
Timely matter
Quick and informative

Michelle Zenith

3 months ago

Friendly and helpful

Zoya Hatefi

11 months ago

Albaro came out to unclog a shower. He did an excellent job and gave me a warranty.
Technician was on time and professional also very handsome.

Gabriel Alamillo

8 months ago

Catherine Lewis

a year ago

I had called them for drain cleaning and a camera report was included which showed the original cast iron pipes under my house were deteriorating. I went ahead and had them do the epoxy lining on it. Eric also removed and installed a new toilet for me. He and the other men were professional, courteous and explained everything to me. I was very pleased with them and the service they did.

Kim Kaldenbach-Manton

3 years ago

Just called for free estimate and quick response, no pressure, and very professional

Nichole Amaya

2 years ago

Albaro was awesome. He got to my house early in the morning and was able to fix my shower before my day got started. Friendly, fast, and efficient. Thanks Albaro!

Vance Hirt

2 months ago

Dawn Connaughton

2 years ago

The best plumbing experience we could have had. Had a severe blockage in the kitchen. Everyone was on time and extremely helpful in trying to get the drain unclogged, without going to extreme measures right away. So looking forward to not having any issues in my kitchen for a long time.

Gary Podwell

2 years ago

Alvaro did a great job on a very difficult stopped up drain and drain pipe with immense professionalism and skill. Alvaro is highly recommended !!

E. H.

4 years ago

Ask for Jim. He is knowledgeable with over 10yrs. Experience courteous and very helpful. Thanks Rooter hero...

Val Parrish

7 months ago

Saul was super nice and professional, he replaced my mom's broken kitchen faucet pretty quickly. 2nd time using this company and will continue to use because of the great service.

D W

5 months ago

Great service. Called mid day on a Saturday. Response was super quick. Took care of our problem quickly and efficiently. Definitely recommend this company 👌

Penny Marutsos

a month ago

Alice Whitmer

4 years ago

Diane Walters

a year ago

The other morning I had water all over my downstairs and had no idea where is coming from. Once we figured out it was a backup in the sewer line I called Rooter Hero. They were here in less than 2 hours and no extra charge for weekends. Ivan was professional and very friendly. He took the time to explain everything and answer all of my questions and took care of the problem. We scheduled another appointment two days later to cut all of the roots out of my sewer line. I was able to see with the camera the roots before and the clean pipe after. I would recommend Ivan and Rooter Hero to anyone.

Tom George

2 years ago

Jennifer Ripley

2 months ago

Bryan was on time and very friendly.

James Roy

5 months ago

Eric Martinez was great. On time, thoroughly troubleshooted the problem and provided professional service. Would definitely use them again!

Luisa Bautista

5 months ago

Had my water heater control valve replaced by Rooter Hero! They are honest and reliable, also good pricing! Recommend to anyone who needs service. Thank you Caleb and Clayton!! Job well done. Thank you.
Luisa B.

Imtiaz Khan

4 years ago

Christian Y came out to my house today , It was the Best service every,This Guy was very Knowledgeable and Very easy to talk too , He knew exactly what was the cause of my Problem and he gave lots of Preventative methods also .I would fully recommend Christian Y .

jeffreylane73

2 months ago

Great service, on a Sunday night no less....got us up and running and Caleb was very personable and a genuine pro!

Tamim “Calton” Abassi

2 years ago

the Anaheim Rooter Hero was truly the hero for me over the weekend when my drains clogged up and nasty stuff was spewing out of three drains due to a back of the main line. they were quick to answer their phone on a Sunday morning and pleasantly took down my info and had guys on within a couple of hours. Special thanks to Paula, Lourdes, and George who had the nasty job of clearing my drains and offering me some discounts to make the price a little more easy to afford. solved my problem with 20 minutes and I was able to go on with my life. the best first plumbing service I have ever used and the only I would ever use from now,

Marty Blanc

3 months ago

I want to recognize Donnell on his excellent customer service and fantastic service!!! I was really happy with him as my plumber and would ask for him again!!!! Job well done!!!

bryan Flynn

4 years ago

Lauren M

2 years ago

Excellent service and repair completed by Mark and Zach today! I appreciate they took time to unclog our kitchen line, explain what can be bad for garbage disposals, and also went above and beyond in answering questions I had about our homes sub-pump/watercut off. I liked that I wasn't spoken down to as a women (as some repair folks do) and felt safe with the team.

Appreciate all the hard work and professionalism from the guys at Rooter Hero today! Sometimes as a woman I feel like contractors try to sell me unnecessary services thinking I probably don’t know any better. Not these guys. Adam explained why my kitchen sink drain line was backed up and that it was a fairly simple (and inexpensive), fix. He even gave me some helpful tips to avoid issues with clogging in the future. Highly recommend!

Sandra Mittry

4 years ago

I thoroughly enjoyed working with this company. Very reasonable pricing for sewer camera services. Thoroughly explained everything and very honest. They were prompt and very knowledgeable. Very personable and pleasant to work with. I highly recommend their services and I have decided to permanently work with them as a realtor/broker in my transactions.

Eddie Wehbe

4 years ago

Sorry but your service was bad will never call you back

Sandy Banks

2 years ago

Alvaro was wonderful. He was within the appointment time window and let us know when we could expect him. He was very polite, very clean, and knew exactly what to do for us. Considering he had not worked on a Japanese soaking tub before we were impressed. We kept his card and will call Rooter Hero if we need a plumber again..we'll request Alvaro. You can be proud of employees like him. Thank you!
Sandy and Judy Banks

Susan Koss-Vetter

4 years ago

What great service I received! One phone call on Memorial Day weekend and Eric arrived in less then one hour to repair my commode. He was polite, tidy and fast. He rocked!

Andy Bloch

2 years ago

They were on time and able to fix the leak quickly. Original price quoted was high and they left the bathtub water running. But overall good service.

Vince Vaccher

2 years ago

Jim Fisher from Rooter Hero was great! Everything from setting the appointment to Jim showing up was easy, and everything about the service and our options was was explained in detail. Great company. Jim represented Rooter Hero very well. We are grateful for his help.

Mary Yee

2 years ago

Carol

4 months ago

Joe was great. Fixed the clogged sink, and repaired a leak we didn't even know was there! Friendly, knowledgeable and arrived within an hour of my call. We will definitely use Rooter Hero Plumbing when needed.

Andrew Weimholt

2 years ago

Excellent job for a reasonable price!

William Stark

a year ago

Staples ThirteenHundred

7 years ago

Alvino did an outstanding job in identifying the problem. He was courteous, respectful and professional.

Eric Troutman

10 months ago

Came on time. Solved the issue quick. Nice guy. I appreciated it.

Michelle Johnson

4 years ago

scott smith

2 months ago

Everybody at this company knows exactly what to do and they work their backsides off till it’s done. They show up when they say they will, they know and explain their mission, they don’t rip you off, and they don’t cut corners. They’re conscientious about code compliance and permitting. I’d never wish for a sewer backup, but if it had to happen, I needed these guys on my team. Eric, Pablo and Mason were the dream team. They came early, stayed late and respected our home and time.

Jannice Jacobson

2 years ago

David was great! Took the time to explain and did a thorough job.

Ed Anjel

7 months ago

These guys were very professional, responsive, on time and did an amazing job!!!

Karla Turcios

4 years ago

Rooter Hero provided me with excellent customer service.Mark and Joe were very professional, answered all of my questions. They both took time and explained what I needed. Great prices too !
I would definitely recommend them to any one looking for honest work !

Hanna Coleman

4 years ago

Hector was professional and very easy to work with. He cared about my home and what the best thing for me was, not the most expensive option. Price beat all the competition. I would use them again in the future for my plumbing needs.

mike C

10 months ago

Knew what he was doing and got it done without a hassle. Price was good. Will definitely call them again with the next plumbing issue at my aging home.

California Doodle Rescue

4 months ago

👍🏼👍🏼

Joanne Chapman

2 years ago

Albaro was a polite, friendly young man who was very helpful. Although I didn’t use his service this time I will go back to him in the future.

Melanie Carlson

a year ago

I am in the process of buying a home and needed an expert’s opinion on the property’s pipes and leaky shower fixtures. David Glover did an excellent job, was very thorough, and was very professional. I will definitely be using David and Rooter Hero for repairs once my property transaction is complete. Thank you David!!!

Colin Yuhl

3 years ago

Tracy and crew replaced our main sewer line out to the street after we had tree roots get into the pipe. He worked tirelessly to get it done quickly and always kept in good communication. Very satisfied with the service.

Tresa Oliveri

a week ago

Highly recommend Rooter Hero!

Having water leaking from the base of your toilet at 9:30pm on a Friday night is not a good situation to be in. Carlos was very helpful, explained my options clearly & worked hard to provide me a temporary solution while he worked on the problem. He answered all my questions and completed the work quickly and cleanly.

Yasutaka Kamei

11 months ago

Steve Abdo

4 years ago

Anthony was amazing. He didn’t give up until he pulled out all the roots! I would definitely recommend this company for root removal for landscape drains.

tamara deering

3 years ago

Our experience was awesome! The technician was very courteous, and conscientious. Definitely will call Rooter Hero again!!

terry bennitt

2 years ago

Did a good job. Ivan was on time, worked to make it right. Took effort personally, didn’t stop when difficulties were met. Righteously backed Tom Brady in SuperBowl

David Manz

3 years ago

Jose did an awesome job snaking out my mainline sewer. Best price ever, I could NOT have rented equipment & done it myself for less

Scott King

2 years ago

Con Artists! Called for clogged kitchen sink with cleanout in adjacent laundry. After two days, six hours, two technicians, and seemingly no success they wanted to charge $4900.00, oh wait, $4200.00 with discount to break stucco and install cleanout. We declined, pulled the trap ourselves and used a $20.00 DIY hand rooter and guess what? NO MORE CLOGG! I wonder how many they rip off in a day, week or year?

Lakisha Brown-Mason

5 days ago

cleo whelen

a year ago

Timely arrival. Understood the urgency. Eric was Friendly, professional providing options clearly explained. I wouldn't hesitate to call again.

-Sid Wa

11 months ago

Jim was amazing, fixed our toilet right away!

Junior Ruiz

10 months ago

Worth the price

Paul Thornton

4 years ago

Byron Flynt

8 months ago

After 65 years our iron pipes and clay sewer lines were falling apart. Entire system was redone, the service was excellent and very professional. I am happy with the experience and will call again when Im need other services.

Gerardo Bautista

a year ago

Robert Ysais

4 years ago

Mozaffar Noroozi

2 years ago

Elizabeth Sanahuja

2 months ago

Gayleen Beyers

4 years ago

Rooter Hero Orange County is a very good choice for a plumber. I called them yesterday afternoon for a slow draining sink. They came out the next day and showed up on time, did the work quickly and my technician, Eric Reyes, was very helpful when I asked him questions and was very knowledgeable and patient with me. His quote was extremely reasonable, unlike other big corporation plumbers. I will be calling them first when I need a plumber in the future.

Rooter Hero Plumbing & Air of Orange County