Power Pro Plumbing Heating & Air

Aaron Wheaton was the technician that came out to give me an estimate to unclog the sink in my bathroom. He was early, which was a good thing. He was personable and knowledgeable. He provided great service with a great attitude.

My home has a few plumbing issues that I called Power Pro Plumbing to examine. Gilbert performed a detailed inspection and quickly found that my shower faucet issue was due to clogged shower heads and not due to water pressure or faulty pipes. He recommended I buy new faucets and replace them myself. He gave me a comprehensive breakdown of other key plumbing issues and answered my questions regarding the routing of my gas and water lines throughout the lot. I have not yet hired Power Pro but I am confident in Gilbert’s expertise and would hire him for any plumbing work I need done.

Emiliano was polite, courteous, and did a good job.

The service man did a full check. Gave estimate of current repairs needed in near future an full estimates. Great service. Thank You for your help

Absolutely perfect customer service.

Emiliano and Aaron took care of my issue very quickly after discussion the problem. I would recommend Power Pro as they are my go-to for any plumbing needs.

The two gentlemen who came today were both outstanding and polite and respectful
Martin and octvino Thanks

Marlon Smith was amazing and did a great job. Very knowledgeable and extremely thoroughNathan Presley came to my house the following day and was equally impressive knowledge and had great customer service.Based on my experience I have sent your business contacts to all of my family and friends.

Luis A. did an excellent job of repairing my A/C system that hasn't worked properly in years. He is very experienced, has great workmanship and good customer service. Highly recommended.

Very knowledgable and professional.

Great job with Marlon. Very professional. Very communicative. Really happy with my experience.

AC and Heating system estimate. Very detailed, excellent professionalism. A pleasure doing business with Luis.

Worst experience ever! call for service for my elderly mother, service technician came out did a little work and left to get a part. Almost 2 hours later my mother asked him what took him so long he got angry and just left.he must have over tighten something which cause a good leak. My poor mother woke up with water all over her bathroom floor . I called for someone to come out was a joke.....the field supervisor was a jerk.. my husband called him out on inaccurate statement he made to me. he told my husband if you know so much about it, why do you do it . Employees like that who needs them.

central heating system tuneup

This is the 1st time I use Power Pro and I am very happy so far with their work . They explained very clearly what work was needed. Some workers will be coming back on Monday to finish out the rest of my plumbing problems. I am very happy with Power Pro and will be using them again.

My technician Santiago Llamas was superb. He was on time, professional, and courteous. He explained ever aspect of the service that he would be performing. When he accessed the issue with the repair, he explained all my options with clarity and compassion. The entire staff was a delight to work with from the receptionist, to the dispatcher to the service technician they made the experience great!

Great Service by Gilbert

Johnny was great. Polite, professional, helpful and knowledgeable. Will not hesitate to have them for future plumbing needs.

Attentive and high proficient service

Tavo and his teammate Juan responded to my call late in the day. They were kind, professional, and exceptional in completing a hydro-jetting of the sewer line. Within 30-45 minutes they had finished the job, cleaned up and had our facilities back up and running. I highly recommend Tavo and Juan. I will definitely call on them again if I ever have this problem.

The service was great! Albert Gomez is knowledgeable about his work. He was on time and courteous. He can be counted on to become an asset to all who use his services.

Excellent customer service! Answered any and all questions.

I canceled appointments due to first time appointment, they couldn't be on the time I set the appointment then I decided to canceled completely

LUIS RAMIREZ and ALVIN RAMOS povided service for me and they both were very professial and very frendly in the dutys they done. i would use them any time

Great job by David. Would welcome him to do any future plumbing jobs.

Alex replaced my hot water heater. He was friendly and did a great job.

Did a great job explaining the various courses of action.

Cristian era muy amable, me explico todo. Muy buen muchacho y buenos precios.

Gilbert helped us out with what turned out to be a bigger problem than originally thought. Gave us all the options and estimates, no pressure. Got us a temp fix while we decide how to move forward. Thanks Gilbert!!

Amazing service! He was super helpful and let me know all of my options. I will definitely be calling them again if I ever have a problem! 11/10. Awesome job.

have not hired yet but Rickey was the best and friendly and informative

Gilbert came out to give a quote on two plumbing issues in my house, and I couldn't be happier with how clearly he communicated about the issues, and the potential costs. I really felt he cared that I got the right work done and wasn't wasting my money. I'll definitely be calling on him again.

The technician was very professional and thorough . He explained everything he was doing. Ontime and efficient We will definitely this company again.

Luis came to my house to evaluate my HVAC system. He took his time to check my concerns. Most importantly for me, he educated me on the various systems in my HVAC so that I knew exactly what it was that we were addressing. He provided recommendations along with estimates for the work that needed to be done. I appreciate when I am told what's the problem and what needs to be done to address it effectively and Luis did that.

As a first time customer, Joshua Trinh the technician was very much helpful with insight on the diagnosis of our house's heating system. He was very professional and was able to make a quick immediate repair on what was necessary. Did not have any issues in regards to Power Pro's services!

Mr. Gatica was very professional...He located the problem as well as problems that could affect my home in the future...He helped get me the best price for the job...No more no less...We scheduled a time frame for the job...His guys were there the next morning fixing my plumbing problem...Will definitely be calling Mr. Dayvid Gatica back to do future work...Thanks a lot Mr.Gatica...Appreciate you...

Jimmy was very helpful and patient in figuring out the problem and pointing out important safety information I needed to know to make an informed decision

Eduardo was awesome!

My Power Pro technician, Alain Umana, was very professional did not waste time getting the job done. Completely satisfied.

The rep Marlon was great knowledgeable of the work. He was very honest andanswered all questions and concerns. I would diffently use this company in the future

Great service

Dayvid Gatica was great… took time to explain all options in detail… excellent service. Highly recommend!

Had wonderful and prompt service for AC repair during heat wave. Luis was helpful, informative and completed repair quickly.

I heard of this company via the Fish 95.9 radio station. Mr. Aguilar arrived on time and was professional and knowledgeable. My AC unit was looked at and maintained. Extremely happy with the service!

Both Luis and Alvin were very professional. They answered my questions and made certain I understood all aspects of me needed repairs. I will certainly use this company again.

Very honest people servicing my AC unit, previous person who came to fix my unit tried to up-sell me on a new control board etc etc. these guys came in and out in 20min (did not charge an arms and a leg) and now I have working AC in one of the hottest summers on record

Called do due to a very clogged toilet. Aaron came by and inspected the problem. Aaron was extremely helpful and super professional. Definitely would recommend Power Pro plumbing for everyone!

They sent Joe and he was great, he was very nice and professional. However, we are going with a different business because his estimate is almost $2,000 more than the others'.

Joe Ochoa came to find a leak the was going in to my downstairs neighbors bathroom. Found that my toilet was cracked and gave me estaminet for a new one. Came back on a date that was convenient for me. Highly professional company. Will use again when needed!

Amazing plumber we would only call for Rickey. Give him a raise please

David did a great job fixing our drain and taking care of a small problem I had in my other bathroom.

Dayvid and team were professional, provided same day service and communicated throughout the process. Thank you!

Very friendly and thorough in explaining procedures and costs involved. Miguel was awesome.

Ricky was very professional and friendly.

He also explained why the faucet was leaking so that I can understand it.

The business techs as well as their representatives have always display knowledge and professionalism.

Colby is a smart young man and has quality skill set. He can come back anytime.

Gilbert ran diagnostics to discover the source of a leak, allowing me to figure out the problem myself and not need his assistance further. He was courteous and professional the whole time. The only questionable thing is pushing for a $350 asbestos test on a house built over 30 years after asbestos was banned in construction in the state.

Gilbert was very kind and patient. He represents this company well and he is knowledgeable. He gave me several options to fixing my problem and got my pipes clear😉

Fantastic, professional service!

Johnny Ramirez and Felix Perez installed a furnace, and they did an all around good job. They worked well together, as a team. Johnny gave information on the new heating system and answered my questions. They were professional at all times.

Michael was very professional and was able to correct an uncommon problem with hie great trouble shooting skills. Fantastic service!!

My previous plumber made my water leakage situation worse so I called this plumbing company. The technician came, David, is very professional and experienced. Also, David was not pushing or aggressive, instead, he gave us sincere suggestions. We ended up not using the plumber due to cost but I do enjoy the experience and would be happy to contact them for future plumbing issues.

Very professional all the staff was great would refer this company to anyone

Allen was great and professional

I have used Power Pro Plumbing several times for plumbing cleanout, plumbing repair, sewer repair, and hot water line fix. Each time they have been timely in their response, professional, and thorough. They have been very thorough at explaining both the problem and the fix, and they provide regular updates on the work for larger projects. They have been respectful of my home and very good about leaving the home in a better state than they found it. I will be continuing to use them as my plumber of choice while I own this house!

Awesome, kind, and great service.

Family called due to a busted heater. In winter, not that fun to have so, we called a few places and decided to go with Pro Plumbing. The rep (Niko) was SUPER friendly, very professional, and honest in what it is that we needed to fix. I highly recommend using this company. Two thumbs up.

Eddie did a great job. He was on time and very professional. He knew just how to fix my problem and got the job done quickly. I really appreciate his great service.

Alvin Ramos did a great job. He is friendly, informative, efficient, and a pleasure to do business with.

The technician who came to me was David Marcias. Upon his arrival he was irrigated how I went out to his truck parked on the street rather than waiting for him inside. He expressed irritations and continued with snarky comments. I felt uncomfortable the entire time he was around. It was very awkward and I couldn't wait for him to leave.

Luis was an excellent technician on time solve the problem very quickly and also gave me a price to fix it would highly recommend this technician and Power Pro Plumbing

The repairman did a flush on my water heater and made recommendations for needed repairs.

Juan Martin Hernandez was awesome. He installed a new faucet about 5 minutes ago and it looks like it will work great for years to come! He was sensitive to doing extra work that could have resulted in leaks, costs, and headaches in the future. He was considerate of me needing to confirm things from the owner of the house too.

Emiliano was great. Fast and friendly.

Water was backing up in my kitchen drains and dishwasher.
Eddie gave me 4 solution choices, and solution 4 was just right. I am very happy with the work he did.

Their chat was not coordinated with actual scheduling. When the plumber finally came out he did not have the equipment needed to flush my tankless water heater. He said he would come out the next morning but almost three hours into the morning I have not heard from him. Their scheduling and service leaves a lot to be desired. Their email ad was confusing and hard to read. Find a more reliable service than these guys. I would give them zero stars if allowed

We used Power Pro once before with some bathtub issues. A real nice tech Efrain serviced our problem. However today I was totally disappointed. We had made an appointment requesting the same tech, so we could get a quote to purchase and install either a tankless /electric water heater or a larger more gallon water heater. At the time of the appointment my husband and I had made arrangements to come home early from work. I even called the dispatch earlier to ask if the tech needed to enter the home. Everything seemed to be on track for our appointment. Then at about 4:00 PM we received a call from the tech telling us her was not going to be coming because it was too late and beyond his work hours. I must say this really bothered me in that if you knew you were going to go over and this is not allowed by the company then why did you not ask another tech to take your place. Yes we requested Efrain but if this was the case they could have called and sent someone else and not left us high and dry. Losing time from work and having to make special arrangements. I find that highly unacceptable let alone disrespectful. Your dispatch operator tried to give us another appointment however no one took into consideration todays loss. Unfortunately we can not miss hours at work again to accommodate your tech. I guess customer service in our case is not so important. So disappointing :(

Great communication! Great employees easy going, and punctual!!

awaiting a quote

Very professional company. Technician's name and picture texted to me prior to arrival.Emiliano 5***** for his patient explanation of problems and probable solutions.5***** to Carlos, the service manager, as well!A happy customer is a repeat customer!HIGHLY RECOMMEND!

Had a major issue with our main drain. Completely backed up. Too far down for auger to be effective. They came out on 11/18/22, accurately assessed the issue, and brought in a crew that day to work on it and they completed it that night! They had to dig down approx 6 feet to get to the problem and clear it out. That clearly was no easy task. They left me impressed and very thankful.I didn't catch the names of the crew, due to that they were so busy but want them to know we are grateful and thankful for the job they did. The names that I did catch was the initial tech Miguel Reynoso. Thank you for being Johnny-on-the-spot and your efforts to clear it. Special thank you to Field Advisor Alvin Ramos. He scoped it out, pin pointed the problem, and walked me through exactly what needed to be done. He really put me at ease and made it a simple choice.This is the 2nd positive experience I've had with Power Pro Plumbing and it won't be my last. Thanks again everyone at Power Pro Plumbing and Happy Holidays!Zac Naone

Colby is a great guy, very professional and explains everything. He came out to check on some work that was done by the company in which I had a concern, but he reassured me that everything was fine and there were no issues.

re-pipe review and quote

Juan took care of my toilet replacement with ease. He kept the area clean, did a great job with the sealing work around the toilet and explained everything well before starting the work.

Big facility, lots of trucks, and on-time service. 2 thumbs up 👍👍

Grossly overpriced

The technician was excellent, he explained the procedures and answered all of my questions. Ozzy was very polite and courteous.

Provided diagnostic and operations information for our water softener and water filtration system. Very helpful and professional.

When Aaron from Power Pro showed up , he was very professional about everything he did. Explained everything to me. I know I was looking over his shoulder asking what was going on and it must has drove him crazy. But being a senior citizen, you what to know every little detail. It's like grandma look over your shoulder.I was comfortable asking him questions and he answer them. Very respectful. Wouldn't hesitate in calling Power Pro again. Thank you Aaron!

Luis was very knowledgeable, appeared trustworthy and was very professional getting our repair done. Thank you Luis. I'll be requesting you for future work.

Had identified a leak in an outdoor pipe and required same day service to address. I found power pro plumbing on the internet and they were able to schedule same day service which was good. The representative was very nice and professional. The issue was they quoted me a discounted price of $1,100 to fix the leak. I declined and said I was not going to pay that much and would find another Company to perform the service unless they could bring down the price. They came back and stated if they did not replace an old faucet and an emergency shut off valve they would on charge $600. Based on convenience and not understanding much about plumbing I agreed. Needed to get water in the house turned on late in the afternoon. The work took about two hours of labor and likely $50 of parts, so in actuality should have been a cost no more than $250. It turns out this pipe that was fixed was connected to a bad sprinkler valve in the box holding the electrical meter which required a emergency shut off in case of the valve breaking which did break two days later and had the water off in the house for two days until I could get someone else out to fix that. Now less than a month later, the faucet connected to that same pipe fixed was leaking for two day as it needed to be replaced. At the end of the day, I was exorbitantly overcharged to the service and parts rendered, and the company did not provide relevant expertise as to the issues that existed to help me support important decision Ms in determine to go forward with the work to begin with. In light of this, I would never recommend this company to anyone and would actually go out of my way to tell people to stay away from this Company that basically swindled me in an emergency situation. Very unfortunate and wast of our time and money. Will have to readdress the entire situation that should have been done about a month ago.

Eddie is phenomenal and his vast knowledge of his craft is clearly evident when you engage with him. I really can't say enough good things about Eddie! I had 100% confidence in his skills in troubleshooting our issues. He was communicative, professional, polite and knowledgeable.Our dishwasher was not draining and leaking water all over our kitchen counter through the air gap so we reached out to Power Pro Plumbers and they were able to send someone out same day!Power Pro Plumbing was super responsive, phone call and text message, confirming our appointment and phone and text message from the plumber notifying me that he was on his way. Really great service.Eddie left a great impression and I would trust him for all plumbing needs and would recommend doing business with Power Pro Plumbing.

Daniel was fantastic. It was my 2nd time working with him. He replaced starter component for my compressor. Very knowledgeable, professional, and detail oriented.

Logan Appel is personable, professional and knowledgeable. Great guy to work with.

did a good job

Great job. Very friendly and professional.

Our Power Pro tech was great! He explained everything to us and was pleasant and respectful.

Update:Another technician was sent out the following day who did a bit more diagnostic. He was helpful in explaining the limitations presented. Although the problem was not fixed, I felt confident that a thorough inspection was done. Prices are much higher than their competitors, I’m not sure it is warranted with what I need therefore will be going with a competitor for half the price for same system.Diagnostic service, lift the hood and look at filters. Well sheesh I did that. Did not unscrew unit, even though I asked. Said “ this is what you will see” there’s no need. Oh and ma’am you have high pressure in the system, I don’t know why….hmmmm. I was told to call the company of my mini split system to order part and install myself. In addition the price for a new unit to heat and cool one bedroom was nearly $7k. Useless and frankly a waste of time. Don’t really care about the $89 diagnostic fee but would have liked to keep that.

Very knowledgeable professional and helpful. They have good customer service very satisfied

Outstanding service!

Good job, simple and fast. Can't really comment much on price, plumbing stuff is usually expensive.

Aaron Wheaton, was very efficient, great customer service skills, responded in an adequate time and knowledgeable.

Allen was very professional, took the time to make sure everything was properly installed and working, checked the inside and outside of the house for possible complications and was fair and upfront on the costs - great service

I’m very satisfied

Rude service

Tp repair

Power Pro Plumbing did an excellent nib, going above and beyond the call of duty to provide our home with clean pipes to restore the water-flow and clear the backup in our pipes. Will call them again for services if needed again

Alex Rodriguez was Awesome. A+++

Tim was patient, walked around with my 18yr old son before I returned from work explaining what he needed. My son explained he was very impressed with his professionalism.I arrived at which time Tee explained the prognosis. He then also was very professional with me.

Mario Torres provided Excellent service. Great service. I have already recommended to many of my friends

Thorough plumbing safety inspection and water heater flush done by trusted, courteous, professional Power Pro Plumber Emiliano that you can communicate with in English and Spanish. Work done clean and fast!

Brandon was amazing and did a great job!

Friendly service and knowledgeable as well! Made a preventative adjustment to my heater that could've gone unnoticed and led to further problems.

Gilbert was very professional, patient, he took his tyme to explain everything… he made sure we understood everything he was explaining… I would definitely refer him to other ppl… thanx u for all ur help!!!I give him 10+ stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Excellent team of professionals! My home is on slab foundation and I needed my sewer lines replaced and repaired. Secondary lines for my kitchen and washer were replaced and my main line under my house was lined. All work was done in a timely manner and everyone was great to work with. Nathan, Tavo, Angel, Miguel, Richard, Arnulfo, Fredy, Fide, Logan, and anyone else I missed are top notch, elite professionals.No one wants to deal with plumbing issues, but I couldn't have asked for a better experience than what PowerPros provided. Highly recommended!!

Sooooo great!

Martin from power pro did a nice job with faucet installation in a tight space. He was thorough, clean, and professional.

very professional, helpful and thorough.Would definitely recommend Michael Velasquez .BEST and will use again for next service.

Michael was very informative and gave us couple options and he help me to choose the right option to do a quality work I am still waiting to see if this company is going to make a good job or not or any problems this is the first time I’m using this company will see how it goes

Excellent service from Jose! Very professional and followed all covid protocols.

I recently had the pleasure of working with Ricky and Tavo from Power Pro Plumbing Heating & Air, and I cannot say enough good things about their service. They were both extremely professional, knowledgeable, and efficient in their work. They arrived on time and were well-equipped to handle the plumbing issue I was experiencing. They quickly identified the problem and explained the steps they would take to fix it. Throughout the process, they kept me informed and answered all of my questions with patience and expertise. Not only did they provide valuable information to fix the issue, but they also provided some helpful tips on how to maintain my plumbing system to prevent future problems. I was impressed with their attention to detail and commitment to ensuring the job was done right. Overall, I highly recommend Ricky and Tavo of Power Pro Plumbing Heating & Air for any plumbing needs. Their expertise, professionalism, and outstanding customer service make them stand out in the industry.

Very professional and yet down to earth. No hard sales. Very informative, and will definitely use them again
in near future!

Rickey Bates was the best. Informative, friendly, good worker. Hope all your workers are of his caliber. Understand that will be able to take care of all necessary issues. Sorry for delay of this post.

I had contacted the HVAC service company who does the maintenance for our building as well as Power Pro. They were the first to respond back over the weekend and secured a time the very next day. It was reasurring to have a company that is not just responsive with answering service but most importantly experienced and professional technicians like Albert Gomez. The company also sends a text with the name and photo of the technician and ETA. This is also reasurring confirming who is coming to your home. Albert was patient to explain the issues with my tenant and gave me a peace of mind knowing that they also stand behind their work. It did not take him too much time to diagnose and fix the issue. Not having to wait for any parts or another visit. Everything was resolved on this one trip. Such that if there may be an unforseen problem that may come up, I can rely on them.I highly recommend them !

Johnny was extremely helpful! We had water damage somewhere underneath the floor and he patiently explained each step of the process AND fixed my issue. Surprise plumbing problems can be scary so I really appreciate his superb customer service! These are the type of staff that create repeat customers!

Juan came and diagnosed my faucet and gave me 2 options. He was considerate, patience and knows his job
Juan did a great job and he also advice on how and when to use the faucet and zink. Ada Okezie

Miguel was excellent in his communication skills! So good I used him the next on another property I manage in a different city.

Angel showed up on time. He was very courteous, knowledgeable, and professional. He was quick, but very thorough.

Emiliano was very honest and knew what he was doing. We had another plumbing co. Try to fix our concern. They couldn’t clear my pipes and tried to take advantage of is. I will always ask for Emiliano when it comes to my plumbing needs

Jose and Guadalupe were fantastic! Professional, on time, and completed the job promptly.

Ozzy was great. Very nice and efficient. Cleaned up when he was done.

We have never been this satisfied when it comes to plumbing work at home. We are extremely happy and start referring to churchmates, friends, families Power Pro plumbing. Our plumber Colby: disciplined, courteous, organized, respectful, transparent, educates us about the plumbing issues. We even asked for his calling card so we can start giving it away. Thank you, Power Pro you have restored our trust, to plumbing business! God speed your business.

I can't say enough positive things about this business. Our shower was backing up and no water was exiting the house. I couldn't get a hold of any plumbers until I called this business. Luckily someone was able to come out right away and within an hour they were diagnosing the problem of a broken pipe which exited the house. They let me watch as they ran a snake and camera through the pipes and discovered that there was a crack in the pipe and roots were encroaching the pipe and not allowing the waste water to drain. They immediately contacted the City of Long Beach to get a permit and were able to repair the pipe the next business day. Their work was clean and professional. The staff was constantly communicating information about permits and work and in less than a week the problem was completely resolved. This business is extremely professional and does what they say they are going to do.

The service was very good. Alain was very knowledgeable and effective. He was very thorough in cleaning both air and heating units.

He fixed it in a jiffy, was very punctual. An also explained the problem to me.

Rickey Bates did an outstanding job fixing our problem! He was very kind and professional. His work was excellent! Thank you.

Luis is an excellent technician very responsible and professional and excellent employee with Power Pro plumbing who went above, and beyond the call of duty to make sure that my air conditioner was not leaking as I had presumed it to be. I cannot say enough good things about this company.

Water heater maintenance. He replaced a valve for free and gave me recommendations for my water heater.

Luis was very informative knew what he was talking about. He was friendly and professional and I was well pleased with his service.

Power Pro installed a new central AC. They were very professional and up front from diagnosing to explaining all options available. This company has great communication! I had a fantastic experience with the following employees:Diagnostic Tech: NikkoScheduler: AdriannaAC Installers: Johnny and Felix.Power Pro provides excellent and prompt service. I am very satisfied with their work.

Over priced crooks stay away ..they're dishonest & they're only interested in upselling customers

Just wanted to get a estimate at this time but plan to call them when I am ready.

My service technician was very polite and honest

The technician was amazing professional kind and explained everything

Extremely helpful extremely thorough and friendly

Luis was amazing and very professional. We would give him 6 stars if we could. Thank you so much !

Allen was very professional excellent work great job. Keep up the great work!

PowerPro Plumbing has undertaken some major repair work - tree roots clogged our main sewer line! Marlon was the first employee on the job. He communicated everything he was doing clearly, he was efficient, dedicated, and helpful. Alvin came next with a camera to insert into our pipes - and that's when we discovered what an issue we had. He made sure I viewed the video and explained exactly what I was seeing. He spent a long time explaining it to my husband on the phone, to make sure all of our questions were answered. The two men (whose names I unfortunately did not get) who did the major repair work really impressed me with their focus, communication, and hard work. Angel, who works in the office, has contacted me on several occasions to coordinate schedules and make sure they were completely transparent about all of their work.Overall, this is an excellent company and I highly recommend them.

Dario,He came & patched five holes at my home. Three holes inside my home & two holes located the exterior part of my house. He did such a wonderful job patching the holes, you cannot tell he patched the holes. He was so polite, professional & cleaned the area cleaner than before! He’s a valuable employee & I highly recommend Dario & Power Pro Plumbing for any plumbing job! Thank you Dario, Michael Gonzales

Albert inspected our heating system and provided great information about the state of the system and what we should to keep it in good running order. He is honest and professional. We signed up for the yearly service plan and will request Albert specifically when we schedule the maintenance calls.

Hi was very professional and came on time .

Great work amazing guy

Albert Gomez came out to do a tune up on our AC unit. He was extremely knowledgeable and professional. He went above and beyond to explain what he was doing and the logic behind the recommendations he made for our AC/Heating/Air Purifying needs. He also did additional checks around the house to make sure everything was working properly. From scheduling to job completion service was top notch.

I highly recommend Power Pro Plumbing.Their service and staff are great.Johnny gave excellent customer service. He’s knowledgeable, courteous and professional.I definitely would recommend them to friends and family.

Ricky is the man. 5 Stars all day.

They were quick to get to my home. He was very professional and polite. Told us what he was going to do and explained the results. Drain is clear and running smoothly. I highly recommend Power Pro Plumbing.

toilet cap and bolt repair on bottom of toilet.

On time. Explained work and bill. So far work appears professional and repairative.
👌 And friendly.

Professional and knowledgeable. Eddie was wonderful.

I have used Power Pro about four times in the last 2 years. The service techs Gustavo, Brandon, Nate and Fredy were always on time, courteous and very professional. They answered my questions. I would use Power Pro for my plumbing needs.

Like the service it was very good

Daniel was a true professional. He was very pleasant, knowledgeable, courteous, friendly, smiling even through the mask, and he spoke clearly so that I would be able to understand what was going on. Kudos!!!!!

Gilbert Escutia came out to my wife’s grandmothers house for a main line stoppage, he noticed roots in the sewer and recommended hydro jetting first to get a better look with the camera and then found a major issue with our sewer line. Gave us a great quote and it got done in a day! Life saver. Thanks again Gilbert and your crew. Wonderful work.

Amazing service

Dayvid is an outstanding representative for Power Pro. He was extremely helpful, personable, and informative. His work was very thorough as well. He worked really hard to get the job done.

Allan Howard came and did a great job. He was very thorough and kept me up to date the whole time.

Robert was wonderful! On time, very professional and did a fabulous job.
I highly recommend him for all you plumbing needs. You’ll be in safe hands
with Quick Pro Plumbing.
Margie Yoder

Very responsive and friendly service. David Macias was prompt and helped me provide a clear understanding of some of the issues I was having with my faucets and giving some alternatives/suggestions as well.

Favorable review is due in large part to Ozzy Crespo, Power Pro Plumber. Knowledgeable, skilled, on-the-ball tradesman, providing quality service, R&R (new water heater), main pressure regulator (a major job due to poor re-plumbing from previous plumber - Coast Plumbing - prior to purchasing this property).Contributing to favorable review, communications with Power Pro office is very efficient, helpful and cordial.This guy that owns Power Pro, Raul R., is an immigrant from what we understand but runs this company like he's owned it for over 50 years, probably better than many if not most USA Fortune 500 Companies. Briefly and simply, just a very smooth, organized, efficient and surprisingly professionally run business (when compared to the rest of this industry).Great work Raul and Power Pro staff. THANKS in particular to OZZY CRESPO for his skilled, patient work and craftsmanship.

Eddie was simply Great!!
Very friendly and informative.
He went the extra mile to ensure we're a safe- satisfied customer.
I would highly recommend Eddie for any and all of your plumbing needs.
~ Don

Plumber Timothy Kann,was very helpful assist all questions in a professional manner and gave several options of quotes needed for his sevice.

Ozzy is a delightful young man very knowledgeable, he knows the trade,
FIVE STARS for you OZZY!!!!!!!!

Joe did an âmazing job for me!! He was so professional yet very personal and a good representative for yoủr company. He found my problem right away and it took a lot of work. Becaúe of him I would call you fỏr any òf my plumbing difficúlties!! All I can say is, Yea Joe, you are best!

Excellent job

A service professional, Albert Gomez, was very knowledgable, courteous and obliging. We are not prepared to have the work done at this time.
Thank you,
Judith Shannon

Negative comment. I booked one month before in August and they set me up for 9.06.22. their lady scheduling manager called me up and wanted to reschedule for another week. Seriously, after a month of waiting? I suppose they do this to accommodate customers who pay more. Mine was booked on their promo of $89 for tune up, maintenance. I asked to talk to their Gen.Mgr to plead my case because we have one with health condition in the house but I was told she will have him call me. Of course nobody called. She may have not passed the word to her Mgr I suppose. Bad customer service.

Too HIGH

Great service!

THEY ARE VERY PROFESSIONAL, KNOWLEDGEABLE AND DEPENDABLE.

Our toilet and tub were both clogged. I tried to plunge the toilet and it would come out of the tub and vis versa. I called in the evening and set an appointment for the next day to do a simple drain clean. Miguel called and showed up 15 minutes early. He tried to fix the problem with the medium snake he had. He could not fix it. He called for a field adviser who brought a camera. They showed me the problem and explained that some of the pipes needed to be taken apart under the house. The cleaned up the entire area and gave me an estimate on what it would take to fix the problem completely.David

Dario spent all day fixing my bathroom shower that other guys didn't do a good enough job at. Now its 100% finished. He even had to make trips to Home Depot for extra supplies. Very professional job this guy did for me.

We had a mystery gas leak and had our service shut down. After multiple plumbers and tests could not find the leak, Power Pro brought out their A-team and spent several hours sleuthing with me to identify the likely sources, and miraculously found & fixed it. They were super knowledgeable and helpful...and saved us from a very costly project that most likely would not have even solved the issue they found. Professional and responsive!

Geo was so very helpful. He went out of his way to take care of every aspect of the job- from exchanging a toilet that had been damaged during delivery to helping me avoid damage in the future. Great service!

Frank and his partner (don’t remember his name) we’re outstanding. They attempted to discover the leak inside; when they didn’t, they continued outside until it was found. Excellent service.

All office staff that I spoke to and service workers that came to my house are very very professional and very courteous. I will definitely call them to do annual tune up service to keep it running. I love my new ac unit. Thank you Albert, Robert, Felix, and Niko for your help!

Glad to have a competent worker that shows up on time and keeps you informed about the appointment.

A handy man had deduced that I have a leak and needed leak detection services. Gilbert Escutia came and explained how Power Pro approaches this issue and how he would go about finding my leak. He explained what he was doing and located my leak. Luckily it was above the foundation. The repair seemed within the expertise of my handy man so I elected to have him do the repair. I very much appreciated Gilbert's professional demeanor.

Beware Water heater replacement will cost you from $2800 to $4000. This was without any other info, and 5 seconds of the arrival.

Great communication and very thorough work— Juan Martin and Tavo were efficient, polite and professional.

I called Power Pro Plumbing to clear the tree roots out of our sewer line. Sean came out and ran a camera down the line and the pipe was broken. We needed to trench and replace one section. Sean gave me an estimate that was fair and the next day Juan Martin came out and did the job. Both Sean and Juan Martin were professional. I am very happy with the service and overall experience!

Jose was an amazing technician. He was helpful and knowledgeable. He explained everything in detail. He is awesome!

Brandon did a great job, will definitely use these guys again

Mr Alvin Ramos was very professional and helpful and he was also kind and on time, what a pleasure to have work done by such a wonderful person

Evaluated problem, found solution. Quickly and efficiently!

Communication about arrival time was good - via text. The techs did a good job and cleaned everything up nicely afterwards. Thank you

The technician David, who came out was very professional and respectful. That is something I truly appreciate.

I highly recommend this company to family and friends, they are professional, efficient and courteous. In my initial outreach to them, Jimmy the technician quickly diagnosed the issue and was quick to order parts. The manager Nicco reached out to me on a number of occasions on the status on the parts that needed be ordered, he went above and beyond to expedite the shipment. Very professional. Ultimately, Cristian the installation technician was thorough, efficient, and polite. Thank you for your service

Once we substantially completed our renovation works, we will get the services.

We needed our toilet replaced and I was dreading the whole ordeal but Juan Martin was super professional. It took him just a little over an hour, which was awesome because we need the toilet :)! It also looks great, he was very neat and detailed to make sure it was installed perfectly. I would definitely recommend Power Pro Plumbing and I would ask for Juan Martin! Thank you!

All my drainage lines were replaced and it didn't take all day. I was very pleased.

Was of great help well explain of the problem. Will definitely recommended him for any job. 🙌🏼

Ozzy was awesome and we will definitely call to use him again. Thank you Ozzy!

Good job.. direct to the point.. no hidden or secret agenda.. price is great..

Jimmy found what the problems were for our AC unit and explained in detail what needs to be fixed and why. Some parts were replaced and now the AC is in a better state than it was before. He was very friendly and I give him 2 thumbs up!

Excellent service

Very honest, knowledgeable & professional service.

Ricky Bates truly professional in all aspects of being an expert plumber.

Came in a very timely manner. Installed a brand new wall heater and thermostat. Both servicemen where very polite, neat and considerate. CompNy itself was communicative and very professional.

Overall- we like what we see so far! David M. and Alex came out to give us an estimate for gas tankless water heater installation. We received call/text confirming the appointment. During the visit, they were both very professional, on time, and transparent about the process. We’re still in the planning process and reviewing quotes, but these guys seem like the A team.

Eddie was very nice and gave a lot of good information on questions we have.

Rickey was very professional and knowledgeable.

I work a Home Depot where this install was fine. Juan did an excellent job and was very thorough. However, the office who dispatched him, failed to advise him he needed to pick up the toilets from The Home Depot which I had paid for that service. This resulted in wasting his valuable time. In addition, it would have been very helpful if when the appointment was confirmed, to advise me, the client, what additional parts the installer would need and prefer to use. This didn't happen resulting in me, the client, having to leave my house, go back to Home Depot to get the correct parts... again wasting Juan's time. In the end, he did a great job installing 2 toilets. I was very happy with his service and expertise. Juan didn't complain about the inconvenience, just completed my install. Even Home Depot want able to tell me what parts to buy. Truly needs to be far more organized.

Joshua, was very thorough. He explained all of the future maintenance that I might require and with knowledge, he shared all of maintenance he completed during my check-up A/C Apt. I am very appreciative of his professionalism !!!

Thank you Mr. Luis Ramirez.

We were quoted $11,200 and $5,100 to replace pipes that had a blockage. We subsequently cleared the blockage ourselves. It took 3 hours, but we saved over $11,000. We will never call you again!

Gilbert was very professional and informative. On time and clean.

Luis Aguilar is by far the best AC tech I’ve ever worked with.After using NEXGEN and Power Pro I will never call NEXGEN again.Everyone looking for AC and plumbing services call power pro!!

Miguel Reynoso provided us good and quick service.

Daniel was very professional. When I couldn't get ahold of Power Pro at first, they called me immediately back when they saw the missed call. I'm pleased with their service and would use them again.

Great work. Very professional and knowledgeable.

Ozzy did excellent work by himself. Replacing the water heater and removing the old unit, he left the area cleaner than when he arrived. He is very skilled and would welcome him back anytime we need service.

We have used Power Pro Plumbing for a few projects now and would never consider anyone else. Dayvid is very courteous and personable and does a great job!

Waiting for 2nd estimate from another vendor.

Great experience

No A/C cooling. Daniel arrived on time, very professional and knowledgeable. Diagnosed two issues and replaced affected components. Verified repair and system working fine. Very.Well.Done!! Very efficient and professional encounter. Thank you very much!

Jovanie was absolutely the best. He was very professional. He helped me understand the problem with my water heater.I highly recommend him for his kindness and professionalism and promptness in his work. He went the extra mile to really help me. I am so appreciative of that.Thank you Jovanie for such a great experience.

They need to be professional

Mario did a great job explaining and fixing the problems I had with my kitchen sink. He was courteous and professional. I would use this business again, because of this experience.

He did an excellent job but he always does an excellent job very knowledgeable about what he's doing.

Power Pro Plumbing Heating & Air has provided excellent customer service for multiple jobs in our home and other properties. They are responsive to all calls ranging from quotes to scheduling service. Each member of their team from reception to field techs have been a pleasure to work with. Jesus Arce, Brian Escobar, and Johnny Ramirez recently worked on a heating unit for us and provided excellent service during the installation. We recommend this company for anyone that needs plumbing, heating, or air service in the LA county area.

he explained things very well, but was trying to get me to spend more money than I had.

Outstanding service from Miguel Reynoso, he was extremely professional and cordial when he came to my house to fix my kitchen drain sink. He also took the time to explain me all the questions I had in order to avoid the same problem. I will definitely call and recommend him again for future services.

Luis was amazing. He walked me through the inspection and was very honest and fair about the state of our plumbing. He even pointed out some other details of the house that we should keep an eye on in the future. We ended up needing our tankless water heater serviced and he was able to book us a technician right away. Will hire again!

Always are good experience.

Marlon the technician knew exactly what he was doing! He had to re-plumb the piping to/from the new garbage disposal - something that would have taken me half a day and a trip (or two) to the hardware store in order to get the pipe sizing just right and align all the joints/connections. Marlon worked super-efficiently and was professional. I was very happy with the experience!

I had a great experience with Power Pro Plumbing. They installed my toilet quickly and without any issues. They left no mess, cleaned up afterwards, and they were also very respectful my shoeless policy for inside the house.

install garbage disposal. quick, and professional. The tech Geo is great, know what he is doing and polite too.
will use them again in future

Power Pro Plumbing and Heating kept me informed of my appointment. Before Daniel arrived I was sent a bio of his capabilities. Daniel's was very professional he arrived at my home at the appointed time and took very little time to diagnose the problem with my AC. He explained the cost of service before he began and went over other services offered by his company. I give this experience 5 stars based on the service provided by Daniel.

Dayvid was clear and thorough in his solving our sewer problem. It was a pleasure to have him service us.

Marlon was professional, knowledgeable and friendly. He conducted his inspection in a timely manner and suggested a repair that might be needed.

Great Service. Luis thank you for fixing my AC system and for saving me a lot of MONEY !!!!

Johnny Madera was very informative and professional. He took time to answer all my inquiries about the scope of work and what to expect during the process.Johnny is very knowledgeable about plumbing and provided me with a few options for what I need and he wasn’t pushy about it at all.If I do decide to go with Power Pro Plumbing I feel very comfortable that I will be taken care of.I hope Power Pro Plumbing know how valuable Johnny is to their company!Thank you again Johnny.Respectfully,Gwen C.

So impressed with this company. Excellent service. We are very thankful and appreciate Daniel who was very helpful. Highly recommend.

Second review and couldn’t be more disappointed. I made an online appointment on October 10 for November 21. I took the day off on November 21 and fifteen minutes after the appointment was supposed to start they called and said they were overbooked. They had 6 weeks to tell me and they cost me a day off. Will never use their services again.

Kudos to Emiliano Gutierrez at Power Pro plumbing, who clearly take pride in his work. He is an excellent diagnostician, pays attention to details, and is a pleasure to work with.

Great job very professional and very informed

Angel did a great job, and was very professional.

Outstanding customer care. From the initial phone call for service through the diagnosis and repair of my AC unit. Cristian Estrada did an excellent job. He also took the time to fully explain what the service call would entail. His work ethic and customer relations skills display a very high level of professionalism.
H. Pre

I chose a family owned business and was happy I did. Justin and Frank were very professional, helpful and quickly reinstalled a new faucet. Justin checked the entire house for plumbing problems which put me at ease. Thanks Power Pro Plumbing.

Joshua is a friendly and knowledgeable service provider. I very much enjoyed having him come and do my AC tuneup this morning! He was clean, clean cut and dressed in a smart uniform.. he wore little booties when he was in the house to protect my floors. He explained the things he was doing and why he was doing them. He was polite and well mannered. I trusted his recommendations and I will rest easier this summer knowing my AC unit was cared for by such a knowledgeable technician. Power Pro is blessed to have such a resource Thank you

I called this morning and they came the same day. Both the men that came and declogged my drain was very nice and helpful.

Albert was very knowledgeable and helpful, made me feel very comfortable with his work ethic I will highly recommend him.

Mike with power pro did an amazing job fixing my sink

Alvin was professional and friendly. He was very thorough in accomplishing his task. I was very happy with the results.

A corroded and leaking cast iron toilet flange from about 1953 (70 years old) was replaced with a modern ABS flange.

Emiliano the Golden Standard for all plumbers.
Expert craftsman, Profesional, respectful, Covid compliant. Trustworty and honest, only person you need for all your repair problems..
JESS YORBA

Angel Solano and Dayvid Gatica were extremely knowledgeable, and outstandingly professional.
After their services, I have peace of mind with my house's sewage system.

The scale of work for replacement and speed of work is worth the price for sure having a one bath house is crucial

Very professional. Very pleased. Fast and clean.

kitchen sinked kept backing up a lot of water after turning off the disposal, emergency situation and they were able to send Arnulfo the same day before things got worse.

Awesome job

The technicians, David and Freddie who came to fix the clog on our kitchen sink pipe were both professional and friendly.

They were very professional and did the work in a timely manner. Special shout out to Brandon. He is was very good at communicating to me on what was going on with my pipes leaking.

Daniel (tech) did an excellent job he went over HVAC preventive mtnce in the near future, explained in detail the recommendates and why there needed.
Eddie, check the plumbing went over minor area in master bathroom otherwise the plumbing work is fine.

Plumbing repairs. Gilbert came and shared his expertise and walked me through the entire process ensuring that I was comfortable with the work and what my best options were. I'm grateful for the service he provided. Very professional

Daniel and Jesus did a great job to diagnose and repair my HVAC.

Technician very professional and helpful

Eddie was on time, very friendly, found the problem, discussed the issue with me and fixed it. Very professional, very satisfied with the service

I called to request an estimate for a water heater replacement. The next day I received a call and text advising me who my technician was and when to expect him. David came to our home and assessed then presented us with 3 options. At first I thought the rates seem pricey but we quickly realized that we were not just getting a new water heater the value comes from the excellent customer service, quality work, and quality materials. David and Urisal arrived as per the notification I received. They reviewed the plan with me again and they quickly got to work. I thought this was a quick and easy swap but the level of detail these two gentlemen worked with was impressive. They checked all of the lines, installed new sediment traps, put in earthquake straps, new supply lines & valves, they cleaned the area before installing and after, everything was done up to code. They came into the house (following all safety protocols and he wore booties) to flush the water lines out because they were full of air and to ensure everything was working as it should. They emailed me pictures of the final product, explained that we have an 8 year warranty, and showed me where to look for instructions in case we need to shut the heater off. The office staff (Gladys and Angel) were equally professional and delivered on their promises. We have been extremely fortunate that we have not needed a lot of plumbing work in our home but if we ever do in the future, this company definitely gained our business with their sheer professionalism and top notch customer service.

Jovanie F was amazingly professional!! Definitely recommend his service!

Very professional.

Outstanding service!!! Customer service was professional and prompt. Loved the experience. Great job Eddie!

Definitely have to give credit to where it’s due. We got this appointment with Emiliano through our local Home Depot and for a huge enterprise like Home Depot, I was super surprised that they offered a company like Power Pro Plumbing(supposedly this partnership just started this year). Surprised because PowerPro Plumbing is family owned and their customer service was just exceptional from start to finish. From the moment I called regarding my appointment, the service line was already so chipper and they didn’t seem like typical 1800 numbers who sound miserable or aren’t interested. Everyone I spoke to sounded genuine and super friendly. It didn’t stop there, the technician who came out, Emiliano has worked for the company for 7 years and he was beyond helpful. The membership alone sold me since it was affordable and plenty of benefits for a new homeowner like myself. Definitely feel at ease that I have a go to company that I can trust.

Ozzy Crespo was very professional and extremely knowledgeable.... this young man knows his job better than anyone who I've had the experience working with for a very long time. Thank you for sending him..... It's like he came from heaven.

Very good very Professional work I'm really satisfied. 👌

Mr Johnny is very nice person and very professional to free estimate.

I suffered a break in my main sewage line that made for a very difficult situation on Saturday. Rickey Bates showed up and took a messy situation into a plan to fix the problem and, more importantly, make sure the problem doesn't have a chance to repeat. I appreciate his thoroughness and professionalism.I am not very knowledgeable about plumbing besides when things are not working. Rickey and the team that followed explained every step so well that I almost felt confident to do it myself. Of course, confidence does not take the place of skill. Power Pro has the skill, tools, and personnel that make a major repair a piece of cake. Highly recommended!

Did excellent work

Sean, Logan and Angel were extremely professional, they answered my questions and concerns and left the job site clean and organized. Can't thank them enough. I love your company. I have already referred my neighbors to call you when they have plumbing issues. Thanks again, Rick Santa Maria/Janet Curry

Toilet was leaking from the bottom. Jorge took off the toilet to see what the problem was. Bad flange and floor tile was not even causing the toilet to be uneven.Jorge put in 2 rings and used spacers to adjust toilet to be even with the floor. Resealed the bottom of the toilet.Great worker, cleaned up before he left. Would recommend him to anyone. Very knowledgeable with other plumbing issues as well. Ask for Jorge Gutierrez.

They installed a complete HEAT/COOL package unit complete with the replacement of the correct electrical wiring and panel. They were very timely, efficient and professional. Before they began, they explained in detail what work was being done, gave an update midway and at completion walked through the paperwork and details for a follow-up inspection visit. Excellent service and will be our go-to should any other needs arise.

Very experienced and knowledgeable technician.

Good job

Albert was the best!! He was fantastic, moved quickly and explained everything he was doing.He was multi tasking and at the same time still made it feel like our job was the only thing he had to do today!!Well doneThank you

Found him very knowledgeable. He took time to explain what to expect and why. Extremely friendly. Left room cleaner than when he found it.

Great service and professional joe was assume!!

The Technicians are pretty good but the back office has problems. They quoted $492 to pull a permit for water main repair in my front yard. The permit was only $76, and the office never sent the permit to be posted then signed by inspector. They were lucky the Inspector didn't pull their license and give a big fine. Anyhow, be sure to watch the excessively high estimates from these guys; highway robbery.

He came and found out the problem and arrive at a very reasonable solution . He was neat and clean up the work site.

Very knowledgeable and helpful team.

Quick response! Efraín wore a mask and shoe covers. Helped find the problem gave me a quote and got to work immediately. He was so careful with my hardwood floors and didn’t leave anything out of place. Price was reasonable and I’m very happy to have finally found a plumbing company I know i will be calling again! Very professional! Highly recommend!

Luis was so kind and knowledgeable and very professional.

Prices are ridiculously high. They add up to over $300 p.h. But as far as Juan Martin Hernandez, he is awesome. Very knowledgeable, professional and friendly. He explained everything in a understandable manner. Unfortunately he works for the wrong company. I already found a plumber that quoted me an estimate for a little more than half the price I was being quoted.

Aaron showed up on time, did a thorough inspection and offered advice and estimate on repairs in friendly and professional manner.

Efrain did a great job explaining everything during the work process and afterwards. Figured the issue quickly and corrected the problem with advice for the future.

These folks were amazing. On time, professional, respectful and thorough. When they left, other than my plumbing issue being resolved, they left no trace - nothing for me to clean up. And their prices are competitive.

Aaron Wheaton and Alvin Ramos were curteous and knowledgeable, and did the work while communicating the issues with me in an effective way, and importantly charged the quoted price. My best plumbing experience so far in 3 years in the south bay. Maria, the receptionist was also great. Thank you.

Heater is down... again. Please call Great service though

I had to have a total air and heating system installed..The crew which consisted of Johnny Ramirez, Jesus Arce, Michael Toth and Felix Perez. They were on time and set right to work. Very efficient . They answered every question we asked and even showed my son the work they had done to answer some of our questions. Each of the team were courteous, professional and respectful of my home. I would highly recommend Power Pro for all your plumbing and AC needs.

Christen was very thorough and very professional. Highly recommend this company. I will definitely use them again.

I could not be more delighted with the installation of my new heating and air conditioning system, it's working flawlessly. This particular review is about Mirian L. Delgado. I was concerned that another company called me pretending to represent PowerPro and asking to do an inspection. I was suspicious of this and asked Mirian if the phone number given was legitimate. Mirian kindly offered to check with their call center and advised me today the phone call did NOT come from PowerPro. I do question how the other company had my phone number and knew I had had installation done by Power Pro? in any event, Mirian was fantastic, she stayed on top of this and acted very swiftly to find out the truth. She is an absolute credit to your organisation and I'm delighted to have worked with her. Thanks a million Mirian!

MR ALVIN RAMOS CAME FOR AN ESTIMATION TO FIX WATER LEAKAGE PROBLEM. HE IS VERY FRIENDLY, PATIENT AND KNOWLEDGEABLE. HE EXPLAINED PROPOSED WORK TO ME IN DETAILS.

This review is about Powerpro Plumbing Heating & Air but more specifically about Luis Aguilar. While the staff answering my call was exceptionally polite and professional, Luis sets the bar substantially higher. He and his team installed my HVAC unit a couple of years ago and I was fortunate to have Luis be assigned to respond to my service call last week. Luis is the epitome of excellent customer service. He arrived on time, asked relevant questions, got straight to task and kept me informed of every step in the process. He kept things at the right level of complexity for me to follow along, demonstrated what he was doing and gave me all the information needed to make decisions. I have to admit that my standards for customer service are very high and Luis does not disappoint. While working on my HVAC, he got a call from another technician asking for advice and guidance and Luis noted he was with a customer but this made it very obvious that he is the expert other experts seek knowledge from. He is very generous in sharing his wealth of information. After the service call, he called to check to ensure things were working and, while a couple of things remain on my side, he was more than willing to offer help, guidance, knowledge, and options. PowerPro is very fortunate to have staff like Luis and he is the reason for my repeat business and recommendations. Thank you PowerPro, and Luis, you are most appreciated.

Albert Gomez did a terrific job. He was professional, patient, no mess and everything was explained to my understanding. He was awesome.
Our heater is working thanks to Albert.

My parent has been using power pro over the years. Lady on the phone was very kind and she was able to get us immediately serveice care.A gentleman named, Aaron was the one came to help out. He got the job done, on point. Explaining everything I needed to know, he pointed out what needs to be watch out for in the future. His service was greatly appreciated!Thanks for the honest and professional opinions. Will be recommending and reusing if the time calls.

Thanks to John you really came through when we needed it.
Will definitely use you again 👍

I found the company to be very responsive and attentive to the water heater issue at my home.

Service provider Allen Mixon very professional provided service I called for plus discovered nasty clogged sewer line that he successfully cleared and changed worn out kitchen sink pipes An amazing job very neatly done Highly Recommended!

I called your company and requested David since he came once before and was honest and knowledgeable individual. I thought I needed serious shower work and he told me I only needed a shower head which installed for me, thank you David for your time and patience.

Alvin (Field Advisor), Marlon (Service Tech) and the rest of the crew which included Carlos, Chino, and Ramon, and others were awesome! I had a cracked drain pipe in my kitchen and Power Pro Plumbing gave me a few options. The option I chose was a kitchen/laundry re-route (not fun and not cheap) but the crew that came onsite were extremely professional, friendly and got the job done in 4 days. Just my luck in that my tankless water heater went out during this week too but they were able to knock that out as well. Extremely fast, cleans up daily, and very good work. Consider me a customer for life! Thank you to the entire team!

Had dropped a small air freshener spray while flushing. Ended up the canister was lodged in the toilet not in the pipes. Ended up getting a new toilet installed. Aaron from Power Pro was excellent, awesome, professional and super helpful. He did an amazing job and was extremely pleasant while performing all tasks. Great attitude, superlative service, all and more than anyone could want.

Free estimate provided!
Professional and knowledgeable!

Thank you Efrain and the entire team - Logan, Ignacio, Jose, Guadalupe, Carmelo, Fide, Fredy and Dario for the great service performed in the time repairs were performed. With the repiping of my home the crew was able to complete in a timely manner, communicating daily what was to be completed. I would definitely recommend for any plumbing problem big or small. Very much appreciated.

Luis did an excellent job in repairing the pipes under the kitchen sink. He explained each step of the process along with possible next steps with the kitchen pipes. We are satisfied with his services and professionalism. Thank you

Great service, took a little longer to arrive than originally told but when they did show up they were alot of help and friendly.

I was referred by a coworker to install the FlowTech electronic water softener. My installer was on time and prompt.

Finally a company that CARES! Emiliano was very professional and very helpful in every way. He was very knowledgeable and didn’t mind explaining all we wanted to know. Emiliano did a great job. I will be using this company again for all my plumbing needs! Imani

Good service!

Gilbert was the technician who assisted us today, he was detail oriented, personable and punctual. Gilbert explained what work needed to be completed and how much it would cost. If we need use Power Pro Plumbing again we hope they send him, we appreciate his hard work ethic and genuine care. Thank you Gilbert

Juan came in, and professionally replaced are faulty garbage disposal.
He was quick, thorough. He then performed an inspection of our other sites.

Sean was professional and knowledgeable when he inspected and gave an estimate

excellent work

Aaron and Miguel were great, easy to work with and very knowledgeable. I will definitely use them again in the future. Thank you!

Frank and Brandon came out today and located the issue. They were very professional in all the equipments, knowing the leak and explaining jt properly and cleaning up after the work they did to detect the leak. Glad to have been referred them.

Excellent worker, very knowledgeable

Excellent service! Power Pro could use a few more like him.

Very knowledgable and friendly staff. Good service, quick, professional and moderately priced.

I was set up with this company through Home Depot, and I'm glad they did! They called and set up an appointment with me the same day. Martin did a great job and was very professional, efficient, and made sure to clean up. He also did a leak check of all the plumbing and the water heater. He didn't find anything wrong or try to up-sell me on anything, either. I'm keeping his card for future needs.

He took care of the leaking pipe and did all the diagnostic testing.

Alvin was very curteous and respectful, while being completely professional.

Ricky was able to finish his work at a neighbors property and still find time to come over and look at my home's issues and recommend next steps while adding me to your service plan. A top notch employee!!!!

The technicians, Mike and Johnny, were professional and did great work.

Wonderful experience with Gilbert. Very knowledgeable, professional and all around nice guy. Explained everything in terms even I could understand. Recommend him highly.

Very honest

Albert was just great very professional, on time knew what he was doing. Great service highly recommend

Timothy (Tee) was fantastic. I actually finally figured out how to clean the aerator in my faucet (it's old and odd) just before he showed up, he helped explain exactly what was going on with my system -- including how to unclog the drain without using harsh chemicals -- and then said I didn't really need him once I'd cleaned the aerator. It was as positive a visit as I could've possibly hoped for. Super honest guy.

I have requested Efraim from Power Pro numerous times. His professionalism and knowledge of addressing our home needs has been exemplary.
Power Pro customer service is also efficient and respond in a timely matter.
Highly recommend!

Bool an onlime apppointment, no one showed up. Called the company, they cannot see the online appointment system. Poorly run operation. Not reliable

Water heat
er tank flush.

Hydrojet

Good job

Emiliano did an awesome job!! very professional!! I will definitely use Power Pro Plumbing again!!

Frank and crew were outstanding…!!!

Joe arrived on time to service my water heater. He went to work immediately and completed his task. While completing his task he told me of some ways that I could preserve the life of my water heater which I appreciate very much. I found Joe to be professional, informative and friendly.

Job well done and great service.

Excellent Service and Workmanship!Guadalupe, Juan, and Fide did an amazing job! They repiped our home and provided excellent professional workmanship. What could’ve taken days, they handled in just two! I’m very happy with their service (and so is my family). In a similar vein, I’m very happy with the service and support Arnulfo, Mauricio, and Bryant provided, as they helped get this project to the finish line!

Jovanie was very helpful and professional. Thanks!

Was able to find and fix the leak under the sink quickly.

PowerPro responded and came swiftly. Their advertisement on the FishOC is true. Everyone who I talked to were attentive and polite. Shout out to Maria, Megan, Ana, Myra, Gustavo, and most of all Johnny Madera! Within the same day Johnny came, clearly explained the approach, assess, then took immediate action to check the water pressure, identify the leak source, then stopped it. He ensured full tests are done and all are safe. Now, all are back to normal and better. Thanks again Johnny!

very pleased with work completed, installers did a great job installing new wall heater.

Luis did a very good job. Excellent work.

Very happy with the service and with Steve.

Work was done in a professional and clean manner.

Great job!

Dayvid was extremely helpful in inspecting the plumbing in our bathroom sinks. Although the news he delivered after snaking the drains was not what we wanted to hear we expected it. We will definitely use your services going forward.

The scheduler got Rick Bates, plumber, to our house in 3.5 hours. He's a very polite, knowledgeable, young man. He came up with a very acceptable replacement set, installed promptly and after cleaned up the sink area with a Lysol type cleaner. His respect for us and our hardwood floors is exemplary of his character.I'm keeping their number for and future need and hope to have Mr. Bate back as our tech.Good company!

Arrived on time. Very knowledgeable. Would definitely use this company and Gilbert again.

Above and beyond, great job!

Quick, professional, clean, friendly. No regrets. Highly recommend.

Professional on time good work nice person

Luis Aguilar did a wonderful job fixing my heating system. He’s very professional, he showed up on time and did a great job explaining the issue. I would definitely call them again. Thank you, Luis.

High service really good

There was a leak somewhere causing my whole living room to be flooded . I called Power Pro Plumbing for a diagnosis and an estimate. However due to an emergency that came up I was unable to cancel within time . The technician they sent out ,Gilbert Escutia, arrived on time and was very courteous and understanding. He was respectful as I explained the new situation. I would definitely recommend this company and this guy . I’m sure he would’ve been able to get the job done . Thanks !

Alvin Ramos is extremely knowledgeable and patient with helping my family members to understand all that is needed to repair a 75-year-old apartment building. Alvin took the time to educate us on the stages to take, the long-term benefits and the best way to effectively to move forward. His approach and professionalism and customer service is top-notch!

Arnulfo was knowledgeable, curious, and very professional. He was directly on time and was quick to respond to messages. I appreciated all of his expertise and helpful as he coached us through getting our water heater fixed. Thank you so much, Arnulfo and I'd definitely recommend your services to anyone seeking assistance in their plumbing needs.

Tech was very professional

Power Pro came in to repair poor quality install of sink faucets and shower connection. Jose was on time, professional and got right to work. His work was clean and high quality.

I've had a wonderful experience with Power pro plumbing heating and air. My service technician over the last several days has been Rickey B and he was nothing but professional and problem solving the entire time. Given the problems right before the holidays I appreciated his attention to detail and thoroughness. Can't go wrong with the service provided by this company.

Jose was fantastic. Extremely professional and efficient. Quickly found problem and was able to fix in no time. Would definitely work with again and recommend to others.

Gilbert was a gem! Integrity, honesty, thorough. He arrived timely and was very thorough in explaining every step of the process in advance. He presented possible findings and recommendations to minimize surprises so we could make an informed decision. Grateful that our service request was assigned to Gilbert.

He was a very genuine person and was making me laugh at all times lots of jokes on this guy and very good service will be calling again when i have more problems.

Excellent customer service. The Plumbing Supervisor Alvin Ramos was professional, extremely knowledgeable, and explained things in a way we could understand. We appreciated the excellent customer service he provided as a follow-up to a previous appointment!

Rough start, but customer service was great and in the end Danielle was able to take care of my thermostat installation. Even though it took a little while, I am now very happy with this company and would probably use them again.

We were having issues with our gas line/dryer. He was so kind, thoughtful, and patient with our millions of questions.

Josh Trinh was an excellent technician! Helpful, informative, polite - a great person to represent Power Pro!!

Jovanie Flores was the the pro that came out to our home and was the absolute best. He was informative, knowledgeable, down to earth and overall super nice. He exceeded customer service expectations & skills. He finished everything that needed done in a great timely manner as well. We had an overall great experience, I have no complaints. Thank you!

I had a question regarding my HVAC systems. Daniel stopped by on time, checked out everything, gave me all the options and pricing, and answered all my questions. Very certain that I will be engage Power Pro in the future.

Emiliano G. was very professional, polite, and installed my product in no time. He also took his time to show me where certain appliances were located outside my home in case I needed to do an emergency shut-off of my water (and he showed me the gas shutoff, too :)). I give Emiliano and company 10 stars!!

Excellent communication of the problems and recommendations. The repairs were done on the same visit.

This Tech is very experienced,smart, very knowledgeable of his job, clean very polite and easy to talk with. I will recommend to all my friends.

Jimmy was professional and respectful to my property. Power Pro has been my go to plumbing, heating and AC services.They always get the job done right.

Daniel Rodriguez was our service technician who came to do our yearly AC maintenance. He was extremely professional, very knowledgeable and took an immense amount of time to answer all of my questions in detail. He made sure our AC system was functioning properly, cleaned out both of my condensers thoroughly and helped to replace our filters that I bought. I sincerely appreciate the fact that was he was very upfront about everything and honest in providing me with advice. Service technicians like him are the reason why I stay with Power Pro and I will definitely request him every year now for our HVAC maintenance. Thank you for all you do Daniel!

Luiz immediately located the problem with our garbage disposal. We needed one that was more powerful. Problem solved.

service was proformed as stated

Albert was great! He arrived on the same day pretty quickly, and stayed after repairing my thermostat to test it multiple times to make sure it fully worked.

👍

This professional business is top notch! The customer service of the initial call—all the way to the techs who completed the actual job was impressive! Our water heater went out. The techs even ran ahead of schedule. They were able to assess the scope of the job, provide a solid estimate and install a new water heater swiftly and efficiently. They even stayed to finish the job, while working as the sun went down. Talk about being dedicated and hardworking! Plus, they were knowledgeable and informative. Highly recommend! Thank you for restoring our home’s hot water supply, Power Pro! My family thanks you too.

Contacted them for scoping of main drain pipe, they are great with communicating arrival time and expected service and cost. Alvin was very helpful and clear on the expected result. Did a great job carefully explaining the process and what we were seeing. Took the time to ensure we understood what needs to happen next and timelines as well as estimates. Definitely using this company in the future for our plumbing needs.

Discuss replacement options on our 60 year old central heating system.
Alvin did a good job of laying out the potential options. We haven't made a decision yet, but we at least have a starting point and some information to start our research.

Jovanie arrived on time to give me an estimate. He was very professional and took the time to answer all of my questions. He taught me a lot about the process of the work needed and even gave some insightful info on other projects I was planning.The estimate was reasonable . I haven’t made a decision yet but I will seriously consider him based on his demeanor , the thorough inspection and the valuable info he provided me.

Tim Kann did an excellent job replacing our water heater! Job done right and done professionally

Joshua, the technician was excellent! He arrived on time, efficiently diagnosed the problem, then recommended multiple options to fix the problem.When Joshua fixed the problem, his work was neat. He checked to ensure the repair solved the problem then suggested things we could do to keep our heater unit in top shape.I would not hesitate to use Joshua again. I would also recommend Joshua to anyone in need of heater / air conditioner repair.

Geo the service tech performed a great job. He explained everything about the job,was courteous and fast. No mess was made. I've used Power Pro in the past and each time no issues.

I have used power pro plumbing on several properties, they are professional and knowledgeable most of all
they are honest and the workers that work on the jobs go over and beyond, thank you power pro for hiring good and honest personal workers 🙏

Home Depot recommended this plumber for a garbage disposal change out job. I would be supplying the new unit (same as prior model) and any tubing/piping if needed. This is max 2-hour job.The tech who came by had the audacity to propose $867 for the remove and replace job. I threw the guy out.He called his manager who said instead about $300. What does that mean ... about. I wouldn't use this unprofessional organization for any job.

On time very knowledgeable and completed work as promised. Would recommend to friends.

Alvin Ramos was very knowledgeable and found a great solution for us.

Emiliano and Nathan were very professional and kind. They explained the situations clearly and gave us several options for repairs. It was nice getting the texts to know they were on their way as well. I would recommend this company!

Good estimate

We were having work done in our home when our washer pipes began overflowing.. long story short- we needed someone to come see what was causing it to overflow. We found them on Google and were able to have someone do a free consult on the day of. They sent Aaron to do the work, who was friendly, patient and very knowledgeable, as he answered all my questions. We ended up having him do the work while he was here (there's a 30day warranty). There's always some level of comfort when they go above and beyond explaining (as they show you). Definitely keeping their number on my contacts for future use.

From the moment Alain Umana arrived at my door, He took the time to listen to me and understand the situation. He even took time to walk me through his troubleshooting steps and how we determined what was wrong with my AC. Not only is he a master diagnosing these systems, he is also a patient teacher. That really matters to me especially when fixing expensive equipment.

Alvin Ramos from Power Pro came for sewer camera inspection. He was responsive, called before arrival, showed up on time - kept you informed about his inspection and explained in detail about different options available.

Excellent job. Will definitely use Dayvid again. Explained everything very well before commencing the work.

Very knowledgeable and professional.

On time pleasant disposition and very known

Jovanie Flores serviced our water heater and was able to work directly with our landlord to find us the best solution to fix our issues. We had him come for one specific issue but he was able to bring multiple other safety hazards to our attention and explained each of them to us thoroughly. He was professional and kind the entire time and I felt he was very trustworthy. I would definitely ask for his service again if we encountered any other issues.

After heater maintenance yesterday, heater would not start. Within a few hours Daniel and Christian came over and, after adjusting parts in the heater, it worked fine. They explained things clearly and tested the heater to make sure it works this time. They did a great job. =^..^=

Luis does a great job and you can trust him doing it right and thoroughly analyzing the possible problem. Though we've been with other technicians it's with Luis we felt more comfortable to work with.

Very nice and professional. Took me about different services

The technician was very thorough and kind

Joe was knowledgeable, friendly and explained everything clearly for us to understand the options.

I appreciated the way the company introduced the service technician by way of an email prior to my appointment. The email included a picture and a little background information about the technician, which was a great icebreaker. Eddie was my technician, he was professional, knowledgeable and worked swiftly to resolve my plumbing issue. I am very pleased at the outcome.

Haven't decided which option to go with, and just getting bids at this time. Job doesn't begin until Spring.

They were on time. Did a great job.

Awesome service all the time.

Service performed was analysis of problems and designed solution. Will say more when drain project is completed.

Originally, we called Power Pro Plumbing on the day after Thanksgiving. It seems that every plumbing company took the day off. Not Power Pro, they were responsive, thorough and professional. Many thanks to Leslie who scheduled our service call and especially to Allen Mixon, the plumber, who was professional, friendly, and fixed the problem right away.We recently called Power Pro again for other plumbing needs. Allen was on time, fixed our sink's pipes and installed a new garbage disposal. We will definitely be using Power Pro Plumbing again! Thank you very much Allen and Power Pro Plumbing!

Joshua was so nice,kind and professional. He was on time wich I like rhe most.
Check my Heater and filters, clean my AC filter.
Satisfied service.

We had 3 people come out to resolve our HVAC issue and all had said nothing could be done. Steve came out and his deep expertise was immediately noticeable. He was able to resolve the issue that others couldn't all while being kind and professional. He is definitely our go to for all things HVAC related.

Absolutely wonderful he was here very quickly did great job

Efrain did a good professional job with my plumbing, shower, tub fixtures and more. I am satisfied with his work. If I need future work, I will call Power Pro Plumbing Heating & Air. They are reliable!

Very dependable and prompt services. Will definitely call for any future services.

Today Andrew put in new valves behind the washer. Andrew was professional, friendly and knowledgeable, exactly what I've come to expect from the plumbers at Power Pro. I always get excellent service from Power Pro Plumbing.

My heater is going out. Not out yet - just going. The heating element would not come on. I was given a complete diagnostic evaluation with the knowledge that just as the heating stopped working, then coming back on on its own (no repair needed) I needed to remember my unit is 18+ years old and was not vented/filtered properly when installed 18+ years ago. Damage from dust & dirt has occurred, therefore I need to think seriously about replacing unit with proper installation and permit inspection by City of Los Angeles Dept of Bldg & Safety or having unit repaired with only a 2 year warranty as compared to at least a 10 year warranty with a new heating unit. The information I was provided was very important to me because I have had problems with heater several times in last few years and knew eventually new unit would be needed. Also, I was provided several replacement heating systems to select from with fringe benefits including a membership that assist with future problem elimination services. It is impossible to thank Jimmy enough for his patience in listening to my concerns, answering my questions and providing all of the information he provided to assist me in making the decision how to move forward. Thank you.

Dayvid was very professional answered all my questions and probably one of the most professional experiences I've ever had with any plumber. Gave me an estimate on a leak in my shower drain and was very upfront and honest.

GREAT service and every step of the way to scheduling was seamless.

Emiliano came in today, he fixed our issues very well, he was very polite and decent and explained everything very well.Thank you very much 🙏🙏