Pacific Coast Home Services

I called Pacific Coast Homes Services at 11 PM at night after attempting to install the Nest Learning Thermostat myself. The blue C wire had no power. Luis Martinez came out in this heat wave. He was personable, kind, professional and explained everything clearly and effectively. He was also polite, he wore his mask and booties for protection and respect. Luis took pictures of my attic and system to explain possible future work, in which we are interested in. I left my ladder out and he folded in up, shrunk it down, and carried it downstairs. I believe he went above and beyond the simple home check. We would like to have him come back in the future. He is knowledgeable and well versed in his field. My Nest is up and cooling!
Thank you again,
Happy Customers ❤️

We called Pacific Coast Home Services late in the evening after our furnace stopped working. Our technician, Jeremy Correa was very knowledgeable, professional, and pleasant. He thoroughly explained our issue and helped us dig in literal mud to fix it. Much appreciated! We’ll be calling Pacific Coast Home again for future service.

Super high cost and didn’t fully fix things.

They came to my place two years ago to do a panel replacement. Since they replaced the panel, a lot of the breakers kept tripping and so I was suggested to re-wire the circuits that were tripping and was guaranteed that the trippings won’t happen again. Cost me thousands of dollars and three entire months to finish this project.

Two years later, the circuits start tripping again and when I ask them out to check things out, they said it would cost me 1250 dollars just to do a diagnosis. When I told them that they promised me that this wouldn’t happen again they just responded with “well we heard you but it is what it is”

They installed my HVAC system as well two years ago. The brand new HVAC system breaks two years later due to some installation issue. Even the technician repaired it said the quality of work is pretty meh. The HVAC system cost me 13k. Thank god it is still under warranty otherwise god knows how much money these guys would charge me to fix what they shouldn’t break.

These guys would bring you seemingly good service before you pay, after they got the money, good luck to you.

My experience with Pacific Coast Electric Heating was fantastic. Prices were reasonable and the communication was on point. My service provider Juan Galvan was professional, knowledgeable and friendly. He respected and wore shoe covers and treated my home well. I felt very supported and he answered the questions I had about my issue and resolved it quickly. I highly recommend their services and if Juan represents their work then I give it A++++!

Juan Galvan our service technician was detail oriented, explained the issues well, and kindly responded to our questions. He repaired our hvac on the spot and it runs like a top now. We would use their service again and recommend him to a friend.
Thank you to Juan our tech and Amelia our dispatcher, for both being so pleasant to speak with while working out the details.

I own a 30 year old income property needing a complete electrical upgrade. The company responded quickly with a visit and quote, scheduled the work, and completed it on-time. I must commend the technicians for being very professional, polite and kind to me and my kids. I highly recommend this company for making this major headache of a job easy and hassle free. If I ever need an electrician again (and I guess they do plumbing and HVAC too) I'll be calling them first thing.

We had installation of an a/c and heater unit several months ago and we recently just had a few issues of hearing strange noises with the unit. We had a visit from Juan today and he doubled checked everything to make sure everything was safe and working well...Although they couldn’t determine anything, He assured us that if we hear the noises again call them right away and they might be able to come that same day. Before leaving, they checked and made sure everything was safe and that’s so important to me and my family.

I appreciate the thorough inspection work that Juan did regarding my HVAC system. My unit is located in a small space in the attic, which he did not hesitate to crawl around to determine the issue. He discovered several problem areas with my 13 yr old unit and offered best low cost options.

Stephen installed a range hood with the help of his team. I had previously gotten quotes from contractors who were tentative about the install or wouldn’t work with me because the job wasn’t big enough. Due to COVID, I was missing a duct cover (out of stock everywhere) and Stephen immediately found a work around for the issue. He is highly competent and solutions oriented, which I appreciated after 5 months of looking for someone to handle this install. He and his team were conscientious and careful, which was appreciated. I will definitely reach out to Stephen if I have other jobs due to his construction background. Thanks Stephen!

We needed to select a generator to run our house during planned power outages in our rural area. Additionally, our existing 200 AMP panel was too small, mislabeled and wired poorly by the previous owner. Juan helped us pick a generator, and oversaw Pacific Coast rebuilding our panel to support a generator hookup. Juan worked with us to choose what outlets to prioritize. Our house now can disconnect from outside power and run on a generator. We are very satisfied.

Stephen did a great job doing some drywall work for me. He also gave me a quote for some other work I am considering for the future, replacing the doors in my home. He was very pleasant and the excellent clean up after he was done working was much appreciated:).

We had 3 different people come to our house from Pacific Coast Home Services — Andrew for electrician needs, Augus to inspect our HVAC, and Raymond to explain our HVAC options for fixes / upgrades / replacements. Each was incredibly professional, knowledgeable, and on time. They all took care to wear masks in the house and covered their shoes before entering. Booking with PCHS was a breeze - just call them up! And we got plenty of notification that our visits were confirmed, when our technicians were headed our way, etc. While we have yet to decide on whether we will use their services (still waiting on another electrician estimate), we felt very well taken care of and would trust PCHS to do the jobs we need.

Adrian Urena was the technician that came out today, Corey came last week. We haven’t yet had you install anything, or do work, we are still in the research and planning stages, but we look forward to getting quotes from Corey. We have been very impressed with the information we have received from you, helping us understand exactly what the situation is, it helps us make a 100% informed decision when it comes time to choose the plan. Also the technicians have been very prompt, the communication has been excellent and they are very knowledgeable and personable. Thank you!

Juan arrived on time with all the necessary tools and parts to diagnose and repair my Lennox heating system. His expert diagnostic skills led quickly to a faulty capacitor which Juan replaced from spare parts carried on his truck. He also cleaned the flame sensor and twice verified that the heating system now operates normally. Juan's experience and expertise leads me to recommend Pacific Coast Electric Heating for repairs and servicing.

This is the third time I have used Pacific Coast electric heating and air for various work at my home and once again, they provided outstanding g service. Juan G did an amazing job checking out our two AC units and ensuring they are working properly and efficiently. I highly recommend Pacific Coast electric heating & air

Stephen did a great job on the repair of the siding around the newly installed main panel. He also did the repair of a section of drywall around the newly installed subpanel in the garage. He was friendly, knowledgeable, and professional. He described what he was going to do and answered all my questions thoroughly.

Juan came to fix the A/C. He walked through Step-by-step each thing that he was doing. He explained why and what we had to look at next. He was very professional and courteous. He asked what I wanted to do at each decision point and helped guide me to a solution. Very happy with the service.

Technician Juan came to fix my air conditioner. He was very professional and careful about taking Covid precautions with mask, booties, and distancing. He worked quickly to diagnose the problem and presented different options for repair. He was very good at explaining.

Juan Galvan came out to diagnose issues with un even heat in rental unit. Made necessary adjustments to dampers and quickly updated me on tasks he performed. Appreciate his updates. Waiting to get feedback from tenants.

We lost our heat, and our usual furnace repair company was booked up. This company was listed by Lennox for repair and Yelp had great reviews. He arrived early (with warning), figured out the problem, fixed it, and explained it all clearly. Outstanding service and will certainly use them again!

Ray was friendly, responsive to questions/concerns and respectful. Gave multiple options for service. Again, as with other technicians, no hard sell for any product or service. Respected and supported my decision.

Pacific Coast Electrical Heating and Air has maintained the high quality of service and client centered care that I have come to appreciate.

AC unit stopped working and called Pacific Coast. They sent their tech super quick and he was able to solve the issue. He noticed few other issues with our system (15 years old now!!) and suggested actions to help prevent any future damage. Very professional and another important thing during these COVID times, always had his mask on.

Juan was very helpful, professional and patient and had a lot of knowledge about the AC units and it’s performance. He had all the tools needed and explained the process step by step. I was glad he was bilingual and could explain everything related the AC Unit and all the parts of the equipment in Spanish :)

Service technician Noah was professional and transparent in communicating problem and providing options.

New Update: This company after the initial estimate provided the worst customer experience I've ever had in missed appointments, reschedules, and totally incorrect initial estimate and couldn't even get their hands on replacement parts. I ended up going with another service company and ended up significantly more than their original inaccurate estimate but honestly didn't want anymore to do with this company after how poorly they treated me.

Haven't decided yet but I am considering. Raymond was very knowledgeable and professional. I also feel he was very honest and friendly. Raymond did not waste any time getting back to me with the scope of work and a quote. Thank you.

Juan checked the air conditioning unit & made a few adjustments. He was outstanding & also changed the filters. He is very knowledgeable & friendly! Highly recommend!!

David came to give a free quote of AC FURNACE upgrade. Before he came, the auto reminder gives his background and picture. During the visit, he carefully inspect what’s needed and listen to my question. Recommended.

I had arcing in my breaker box and needed emergency replacement. Pacific Coast Electric did the job same day! Totally happy with such quick service. George was professional, fast, and explained the work. Thanks George!

Adrain Urena and Alex came to site on time for checking out our heating and air system including the duct work in the under floor subspace and attic. Besides being very knowledgeable and professional technicians for their job, they are very polite and patient with me in goIng over the discovered issues, excellent customer orientation!

Raymond was a great resource for evaluating our current home electrical system! He clearly explained the various home cooling systems that could benefit our home. It made going with Pacific Coast Electric a great option.

Just at the quote stage now, Ray knows his business and took the time to fill indirect the project and recommend the equipment we need to replace our two 30 year old heaters and add two new A/C units.

Raymond came to complete paperwork on an hvac job and to discuss installing sun tube and attic fan. He was professional and very knowledgeable about all our questions.

Augus Viray was my HVAC Tech. He was Ontime, Knowledgeable, Courteous and answered all of my questions. I would definitely recommend Augus’ HVAC services. Lynn L.

Pacific Coast Electric has done all kinds of work for me, and always does a fantastic job. Such a relief to get the work done so well, on time, and under budget. I heartily recommend them.

Juan was very thorough, courteous and knowledgeable. He took extra time to look at another HVAC project we are doing.

Emerson and David installed our new furnace. They stayed on the job till they got it right. very professional. highly recommended.

Very professional. They took safety measure with masks and leg coverings/gloves during the COVID times. They explained clearly all the steps and the made sure to do the right thing. I would recommend them to all my friends.

I called Pacific Coast Electric the weekend, and there may be some misunderstanding with the tech coming last Saturday. But today, Raymond Porras was helpful and nice in solving everything for us. Thank you.

Earl came to the appointment on time. He gave me 3 options for the current old furnace which needed to be replaced. He was professional and curteous.

Steve did a great job on the stucco around the installation of the new box. The electricians were professional and accommodating while doing the work on our new panel.

Just got an estimate for HVAC install. Overall great experience. He was very professional.

Adrian was great. He understood our concerns and suggested some avenues to explore. Highly recommended

His name was Adrian, not listted on your list. He was courteous and helpful. He found the problem right away and fixed it.

Juan replaced components and serviced our heating system. He was great.

Waiting for additional bids before selecting contractor, but believe their bid to be very fair, well detailed and competitive.

I had a lot of questions and didn’t feel rushed. Adrian answered all my questions patiently, enthusiastically and respectfully.

They are a pretty responsive group that make appointments very quick and answer any questions you may have for them. Def recommend to check them out!

The two men worked in a professional manner and got the job done I could not ask for any more than that job well done

Excellent job. Replaced thermostat and answered all of our concerns

General servicing on Air conditioner. Found failing motor in AC unit. repaired just in time.

Very fast, credible and honest. Could have charged me more but didn't!

Very professional and answered all questions. Many thanks.

Very professional, detailed ,competent

Stephen is very professional and polite

Replacing my central heater and cooling coil.

GREAT SERVICE & EFFICIENT TOO!!!

HVAC service