Nova Services

Good service!

Horrible customer service. Had them out to replace a water heater yesterday. I called this morning to let them know that there was still no hot water and got told we have 12 call ahead of you so we will get there when we get there. I will not be using Nova again and will be asking that they be removed form out vendors list.

Adam helped me finally fix a long ongoing returning problem with the drain from my second story apartment on a 1940’s building. It has now been a few months and it keeps on draining fine. I can finally take a shower without standing in a pool of my own dirty water. I had had several plumbers coming in with intervals of 3 or so months. Adam was one of those that tried to solve the problem and he was working furiously on it for a day. He finally solved it, letting me know next time it would require more intensive measures to finally solve the problem, even pipe repair. So l asked for him when the problem eventually returned and he finally fixed it, for good, no pipe exchange needed. I don’t know about you, but l appreciate a job well done, so thank you.

They cleared a backed up main sewage line for me and I am very thankful for their service. The technician knew what needed to be done to fix the issue.

They were quick and responsive. Were able to respond same day on Friday afternoon. Would recommend and use them again. Thanks

Adam fixed the problem, and was very quick. Will definitely use Nova again.

Great customer service.

Nova Services came out within 1 hour of my call and fixed our leaky toilet. Service was completed within 15 minutes! Thank you Adam!

Employee Mario is a very sarcastic and rude person. Would not recommend.