It's the holiday season and lots of company staying at the house (lots of showers, lots of toilet flushes, lots of loads of laundry, lots of loads through the dishwasher. End result - the first time in 21 years that the septic tank is FULL. Who you gonna call? Bobby's!!!! I called late in the afternoon around 4:30 pm......desperate and hopeful. Bobby's was on site the next morning - pumped the tank, problem solved. Great customer service! If there was a 6th Star in the 5 Star rating system - Bobby's would get that one, too. z