ARC Electrical Services

ARC provided exceptional service when helping add additional sockets to a commercial office space. Little guidance needed for such a hard task. They were able to finish fast and at a great price. Definitely would recommend you reach out if you need a responsive electrical team.

I have been trying to get a simple install for the past several weeks, and I have had to resend communication, and pictures multiple times. I have also had to call them over 15 times and still don’t have an understanding of when they will schedule the install. All this is after ARC lighting already took the payment from me. They promise to call back and give me availability, but they aren’t responsive over text or phone. Very unethical and infuriating.

They gave me an estimate right away and an appointment in less than a week away. Electrician showed up within minutes of the estimated time window, which was 1 hour, not 4 like most vendors. Job was completed perfectly and quickly.

Amazingly responsive, and does a job in time with excellent quality that conforms to NEC code. Highly recommended.

Victor at ARC is responsive and very professional. We've worked with them on many projects, and it's wonderful to know there's a reliable electrician who doesn't cut corners.

My name is Tony, I own Champion crane. This company used our services to install a backup generator for a residence. I did not get payment from him on the job site. However every time I have tried to contact him about getting payment. I am getting no response. I have tried calling I have tried texting I am getting no response from him. Do not use this company. They do not pay their subcontractors. Ultimately the customer contacted me about making sure I received payment. Which I still have not received.

Bill B.
Milpitas, CA
01
3/28/2022
The best , the best and the best for everything. Start from estimates to completion of project. Professional attitude, reasonable price, fast finish, right on time per schedule. Victor is the best and trustworthy to deal with for your job work.

Responsive, worked quickly and reasonably priced work. I would definitely use them again.

My calls and texts were responded to timely. There was a misunderstanding from a phone conversation. Outside of this I am satisfied with the service and will be coming back if need arises.

The tech was able to identify the cause of the smoking at the 220 volt receptacle of the dryer, and found that the dryer required a 40 amp circuit when the original receptacle and power cord were only rated at 30 amps, thus a sparking/smoking hazard. He supplied the correct cord and changed out everything to meet the correct requirements.

I had ARC install a standby generator on my property. After installing it, my power went out about a week later. The generator ran for about 10-15 minutes before failing. I called Victor (the owner), and about 1 week later he got back to me. I explained what happened and he told me he had to charge me to come look at it. After spending over 10K on the generator and installation, this seemed outrageous since he's the one who installed it. I then felt I was being taken advantage of so I went to his website and it states, We offer lifetime warranties on all completed jobs. At ARC Lighting & Electric we understand how difficult having electrical problems can be that we guarantee to get it right the first time, literally. If we have to come back a 2nd time for a job that was completed, that service is free of charge!. This couldn't be further from the truth. I believe he charges $125-$150 for each service call even if they do the install. Almost a month later, he came back to the property. After not being able to diagnose it, he told me he had to call Generac (the manufacture of the generator), and figure the problem out. He sent the invoice for the service call but had no solution. He then stated I would have to pay for him to come back out.

After our last conversation, I decided I didn't want to deal with him or his company as they don't stand behind their work. I called Generac directly only to find out he is not an authorized dealer which is why he was charging for every service call. Generac then sent an authorized installer/service company and solved the problem free of charge. I take blame for not researching the company more in depth and realizing he wasn't an authorized dealer which in my case, it mattered. In case it's not clear, I do not recommend this company and if this is the way he/they treat their customers, I wonder how they're still in business.

We needed an electrician to wire up our whole house generator so we contacted ARC to get a proposal. Victor and his crew were nothing but professional and kept in touch with us every step of the way. When the natural gas modification resulted in our water heater not functioning, he contacted their contracted plumber immediately and it was taken care of the next day. I would highly recommend ARC for your lighting and electrical needs!

Very friendly and accommodating. Had a special request to move my car charger. Tech was knowledgeable and eager to please. Very polite. Very fair price and project well done.

We had an electrical issue in our apartment and we are very glad that the management company chose to have Javier N. from ARC come out to diagnose and then fix the issue. Javier was willing to arrive early (so that we could leave for work on time), was friendly and explained issues fully, and then solved the problem quickly and efficiently.

Jordan was very respectful and knowledgeable. He found the problem to out flickering lights.
He will email me a quote to fix the problem.

Quick and on time. I had a Ring camera/flood light to install and it was done efficiently and quickly. Very professional.

Victor has always been very professional and easy going - Highly recommended!

Installed a chandelier!! Jordan is amazing.... respectful and amazing work ethic. Highly recommended

Jordan was great showed up on time and quickly had the charger installed.

The technician got the job done with speed, efficiency, and professionalism.

Rewiring work in two bedrooms was actually quite good but panel upgrade was sloppy and failed Inspection twice.

All around hassle free experience! Will definitely hire again for my future projects

Not Reliable does not return calls. nor appears to have an office when states so.

Perfect place to waste your time. Not professional. Get somebody else.

Electricians were on time and got the job done, great service

Efficient good communications - job well done

Easy to work with, responsive, and nice people!

Excellent service!!! Nothing to complain about it!

Great service