Tiffany Jenkins
a year ago
If I could give less than one star, I would. I requested a quote on Tuesday. They sent a guy out Wednesday morning who told me I would get the quote later that afternoon or Thursday at the latest. It's now Friday evening and no quote. When I called to ask for an update, the lady i think he name was Candy was rude and disrespectful. My sister then called to get a quote for her house, but the lady automatically assumed she was calling to check on my quote and was rude to my sister. She didn't let her finish saying that she was looking for a quote and cut her off and said, I already told your sister the quote is on the owners desk. A respectful customer service person would have let her finish and realized she was not calling to follow up on my quote; she was trying to get a quote of her own.