Damian Gerson
4 years ago
This company is a joke. They workmanship is even worse. My decking had issues from the beginning. Chips, cracks, uneven surfaces, causing retaining water. Company promised to come out several times to do repairs. Always had one excuse after another, just to put off repairs long enough, to get out of the responsibility or to prolong the process long enough, to be out of warranty. It was always an issue to get them to come do the repairs, either busy screwing over other people, or there excuse was the weather, or there staff, always something. They would call at the end of the day always, and the second you call them back no answer. Because they aren't smart enough to call customers when there office is open. Would rather call you when there closed, so you cant interact with them, so ridiculous. I had 2 different people out to my home from there company, that both claim to be the owners. Both of them promised to get the job done correctly, and still havent done it. My decking has been a nightmare with this company. All they want to do when they show up, is too epoxy everything and paint over it. I didnt pay for band aids on my decking, and just too cover the problem that needs to get fixed. I would definitely not use this company for anything, and if your pool company uses them, i would choose another pool company or ask your company to use a different decking company. My issue has been going on longer than 5 years, im just finally fed up and my patience is GONE!!! And it takes alot for me to complain, but i would hate for anyone else to go through what i have had to deal with. Buying a pool is a hard enough process and very expensive. Nobody deserves to go through what i have had to deal with. Stay away from Spartan Concrete.