Reviews

Allison Eckert

2 months ago

Phoenix Flooring Outlet is a lifesaver! Not only were we able to find and purchase the flooring we wanted at $3000 less than we were quoted from multiple contractors, but also the customer service was top-notch! We worked with Viviana, and she was always on top of the project and contacted us regularly until our purchase was finalized and the flooring was received! Everyone there have been so helpful and friendly - I feel like we are friends! And they were also very helpful with other parts of our project outside of the flooring! I highly recommend this company for all your flooring, baseboard and timing needs!

Igor Radov

2 months ago

Family owned business, let me tell you they know their stuff. I’m a flooring contractor and I’ve been buying floors there for years. They carry some of the best products in the valley

Darrin Schauble

4 months ago

Great experience with Viviana at Phoenix Flooring Outlet. Received the best pricing that I could find in the Valley.

John C

a year ago

Viví was such a delight to work with. She helped me select my flooring and bathroom tile. Honestly, if people actually took the time to read their receipt for any type of product they purchase you would know what their store policy is. The bad review on here is complete nonsense. Loved my floors! I highly recommend Phoenix Flooring Outlet to purchase flooring from. Thanks Viví!

Frank Mason

3 years ago

I can't recommend these folks highly enough. They provided samples to help us make our selection (tile and baseboard), got the product to us on time, had the best prices around and were friendly and efficient throughout the process. We went back to get some baseboard corners because the experience was so pleasant. Great family owned firm that deserves your business. You won't regret choosing them!

Taylor Haigler

3 years ago

I came by the store to see a color of flooring I had seen online. I was greeted and helped right away and the customer service was great. They showed me so many great options and didn’t charge for samples. Super friendly, the best price and nice family owned business!

Wendy Bowman

a year ago

Don’t buy from this company! The owner agreed to take back some tile that was over ordered for a job. He agreed to do this knowing full well the circumstances of the job. When the job was done and it came time to return, he has amnesia and refuses to honor his agreement. In fact when questioned, he got belligerent and hung up on me. I’ve done thousands of dollars of business with this company over the years and the owner was more than happy sever ties over a couple hundred bucks (a little over 200 sq ft of tile). I try real hard to give my business to small local businesses which Phoenix Flooring most certainly is. When you come across one that is willing to behave this way, is disappointing on so many levels.

Susan Kernen

2 years ago

Phoenix Flooring Outlet, we worked with Star, she was very helpful in picking out flooring, and tile. They gave us samples of the products and always there to answer any questions we had. I would highly recommend PFO to find you flooring and tile needs. They also had great prices. Susan K.

Jim P

3 years ago

I bought $6300 in flooring and 700 linear feet of baseboard and door casing. When I finished the project, I returned three boxes of flooring planks. One of the boxes was ripped on the flap but was unopened and the planks were not damaged. I was told that the box was unsellable and they would not return that box . I was shocked that they would beat me up over one box of flooring. I will do business elsewhere and look for better customer service.

Yash Bhatt

4 years ago

Really good service, good selection overall. They carry a decent portion of MSIs products. The lighting in the store isn't ideal and it's difficult to see colors accurately. A few of the items on the wall don't have samples so you can't get a great idea of what it looks like .

Jeff Lloyd

6 years ago

Took a chance on a place we had never done business before and the experience was painless. The folks here were no nonsense and up front and we got a good deal on some new flooring. They also recommended an installer, which we took a chance on as well. His name is Francisco Zarate and he did an impeccable job installing the floor and a very fair price. An excellent worker, does what he says he'll do when he says he'll do it. Thank you Oscar, Oscar Jr, and Mark.

Leila Myers

2 years ago

I use this company quite a bit and they are always fair, quick and do business with ease! Oscar and Star are also very friendly and always sound like they have a smile on their face!

Ollie & Lexy

3 years ago

Great flooring, better quality and best price. I got rid of all my hideous carpet and replace it with beatiful vynil click for a low price!! Also, we replaced our baseboard ??? Would totally recommend!!!

Mark Dvornski

2 years ago

Huge inventory,great pricing, everyone is helpful and very friendly,this is our companies first stop for all our flooring needs,also a large selection of baseboards that the 2 large chains dont carry

Corinne Wiltshire

5 years ago

Very knowledgeable and very helpful. Wide variety of flooring. Not your typical showroom but prices are right. Would definitely recommend checking it out.

Kill Bill

3 years ago

Good family and locally owned business. These are the kind of people we should support. Bought everything for my remodeling from them

Omar Vargas

4 years ago

Great selection...can't beat the prices..check them out for more than just flooring. Friendly and knowledgeable staff.

Chandler Smoke vape & cigar

2 years ago

Don’t trust this place I ordered vinyl from their shop room and they gave me something else it was the same color but completely different size ! I called him he hung up the phone

Ryan Joseph

3 years ago

Honestly wasn't expecting much when I first walked in but was amazed by the level of service I recieved by Oscar and especially Star. I would recommend this place for any flooring project