Brandon Douglas
2 years ago
I hired Derek at Keten Maintenance & Repairs to do several jobs at my business, rental property, and my personal residence. Here's why he's the guy for the job:
He's on time, he communicates, he is honest, has a great attitude, and has extremely fair pricing.
1. Punctuality - For years I have had issues with handymen being late and oftentimes not showing up at all. Derek is always right on time and doesn't waste time between tasks. I always feel I get every penny's worth on my projects.
2. Honesty - Derek is 100% transparent with the cost of supplies. He even accompanied me to Home Depot to help me select the right hardware and project items to ensure I didn't overpay or end up getting the wrong items for the job and used several pieces of hardware he already had on his truck at no extra charge.
3. Amazing attitude - I have dealt with handymen in the past that feel their skillset is too advanced for small tasks or basic things I simply don't have the time to do myself. Derek was friendly, personable, and enthusiastic about every project I threw at him, from complex tasks like a custom hinge replacement on a self-closing door at my restaurant to weed removal at my rental property. He was not only happy to help, but was genuinely enthusiastic about adding the work to his day's tasks.
4. Fair pricing - Derek proved to me that he is an experienced problem solver with a deep set of knowledge from years of professional repair and maintenance. There wasn't anything I had for him that he couldn't do and do well. The bang for your buck with him his the best I've experienced in 15 years of using handymen in the Phoenix area. My prior handyman recently retired and Derek was happy to match his rates and pick up where he left off.
Derek is the prototype for a great repair/maintenance/handy person. Save yourself the frustration of being stood up by other less capable and more expensive people and add him in your contact list.
