Johnson Controls Phoenix Metro Office

Called the company to complain about one of their aggressive drivers tailgating me on the us 60. Lindsay didn't care nor assured me to speak to a manager. Careful with truck ending in 1969

New AC installed in 2015 through Norris Air with a 10 year extended parts and labor warranty. Call Norris Air they say that when the warranty is transferred it drops to a 5 yr warranty even though it doesn’t say that anywhere in the paperwork. They tell me to contact Johnson Controls. Johnson Controls says no it’s still a 10 yr warranty but they don’t show that it’s transferred like Norris Air. So between the two company’s they have admitted to the warranty being 10 years even if transferred and that’s it’s been transferred but are each using a different excuse to not honor the warranty

I was out and about and met a technician that works here by the name of Matt. We began talking about air conditioning systems and I was impressed with how much he knew and how kind he was to me. Based off this conversation I know I will he calling Johnson controls the next time I need any HVAC help.

Nice office and friendly staff.

Haven't called me back in two weeks

Great working atmosphere!

Umm no

Very satisfied!

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