Chris Petiford
3 years ago
We used this company over an 18+ month period, and now do not recommend them. The service was great, and they came when they said they would. No problem, right? Until they accidentally broke my sliding door with a rock. They tried to convince me that they did not do it, then they sent me a photo with red arrows on a Google map of what direction they always mow in and how that cannot be what happened. It was obviously a rock on the day that they mowed, and I don't own yard equipment or work in my yard. They tried to say I must have a dog and the dog put rocks in the yard. No, I don't have a dog. They finally agreed to pay for it, but had to go into great detail about how their insurance wouldn't cover it. I don't care about your insurance, you are the service, I am the client. I continued to use them after this, because I believe in small businesses and I think people get more than one chance. The next time the damage was caused by their crew backing into a shade screen that was plastic and melting it. They tried to tell me this time that a bird flew into it. Happens all the time at their house they told me!!! I guess birds fly so fast that they melt things!! Wow. They were not going to pay for this damage until I insisted that they pay or stop coming. They paid me for the damage and then they QUIT! That's right after all of the effort I put into working with them and keeping them as our service after the hard time they gave me and they QUIT! Said we were too expensive with all of our repairs. Stay away from this service. They will work for awhile, and then they will just get weird and dumb.