Homeowners Plumbing Supply Inc

Good service. Has parts that the big home stores don't have, plus they make sure you get the right part!

Was very helpful with my questions!

Only place that had a moen retainer clip in Phoenix

Poor quality supplies.....I would never return there. 2 separate spray units developed leaks...no return policy. That’s fine I just won’t honor him with my business.

Heading there once again tomorrow. Knowledgeable and professional. Dont bother going anywhete else.

The day I walked into this location, I needed help to learn how to remove a particular shower knob and to purchase a replacement.
I was so overwhelmed by the nasty smell of cigarette smoke, it smelled like someone had been smoking in this building for 40 years.
The person that helped me was the Proprietor (according to his business).
I had gone to Home Depot first but unfortunately they didn't have what I needed, so they sent me to this location and they spoke highly of it unfortunately.....
The person inside this HOMEOWNERS PLUMBING store did not look at Home Depot in the same way.
As a business owner I don't believe you you need to talk down about your competition in order to make yourself look better and to keep a customer happy.
While here he harshly described Home Depot staff poorly and thier products as worthless and his location was the only place anyone should ever shop because he's the only one that knows anything.
I can honestly say I will never talk highly of this place and I will never return. After leaving Homeowners Plumbing Supply Inc. I return to Home Depot and informed their Plumbing staff.
I do hope the person that helped me the day I went in, reads this review and gets the hint of how I felt and how much does he might be missing if Home Depot never send him another customer.
PS this is probably the longest review I've ever posted.

i love this place, they know everything about plumbing and always have the supplies I need!

Remodels are never what you think!
I found a gem, a beautiful Victorian dual vanity, perfect for my bathroom remodel until we realized both faucets leak. My fiancé tried every trick he new and all the tricks the guys at home depot new, nothing worked. We called the home warranty company out and they too could not fix the leaks. Being the persistent person I am I knew we just needed someone who could think outside the box, that's when we went to Steve at Homeowner's Plumbing. After months of ordering parts, matching parts, trying this and that Steve asked us to bring them in and in no time he had them working! A huge THANK you to Steve for thinking outside of the box and fixing the faucets for my dream come true vanity! Allisa and Rob

Needed a valve stem to replace one at least 23 years old. Had the part at a fair price. Even gave some advice on putting in the new one. Works great. Thanks

Thee Plumbing Guru! He will walk you through any plumbing problem you might have so you can understand. THIS is Customer Service!

Love this place I always leave with what I need to fix my problem.

You need it, Steve has it. Any plumbing-related parts. Also, Steve has an encyclopedic knowledge of plumbing.

small, friendly store that always seems to have that weird part you need at a very fair price. plenty of reliable advice too. this place is a throwback in the BEST possible way. i would give it 10 stars if i could.

Had a problem with my shower and he diagnosed it, found the part and sent me on my way in 15 minutes. Will be going back for all plumbing issues.

GO HERE FOR ALL PLUMBING NEEDS! He is so knowledgeable and took the time to explain what I needed to do to replace my toilet flange in detail. He was actually out of the specific part I needed so he knew there would be no sale but still took the time to help me out. He told me where I could get the part too. THANK YOU!

Steve was very informative he help me out with my plumbing needs answered all my questions had the right parts available on his shelf got to pet his cat laying on the counter. I would highly recommend referring people to his shop. Very friendly atmosphere.

I have shopped here over many years. And I often return because the advice is the best.
I had been attempting to install a washer/dryer combo in a guest room and make the water connections to the lavatory sink. Steve had the right parts, told me the best way to remove the old water valves and properly install the new ones.
And if he doesn't stock the parts he can usually tell you where to find them.
Thank you Homeowners!

This place is amazing always knows what I need . They help you every step of the way.

Over several trips to this store, Steve was extremely helpful in ensuring that we buy the right part and helping us understand how to install it. He said, I don't want to sell you what you don't need. And when a total was only a couple of bucks, he ripped off the receipt and said, Add this to the total, next time you come in, rather than running our card again. I find that this kind of neighborhood relationship and service is what makes shops like this SO MUCH BETTER than big box stores. This is the kind of place that you go out of your way to purchase from. Prices are very competitive, too. You don't pay extra for the excellent, personalized service.

I honestly cannot understand why people would rate this store with one star. We've had nothing but excellent experiences.

Packing string saved the day, fixed my leaky hose bib
Thank you

I searched all over town to find a simple pfister shower handle, went to home depot, lowes, ace, every hardware supply store I could think of and not once found a helpful person. I walked into this plumbing supply store and was instantly greeted, I showed him the old handle and he said immediately yep those are right over here. Hallelujah I finally got to turn off my shower completely after a week of BS. It took me 2 minutes to install and I shut off my shower. The price was reasonable too, I checked online for prices and the low end was 20 and the high end was 40, I paid 21 after tax. All in all very pleasant and stress free transaction

I've been using this place for years. The owner has been very helpful every time I have called or went into his place for help. Very knowledgeable about all things plumbing (Old or new). I rarely start or finish any complex plumbing job at home without his help anymore.

Had a leaky toilet and decided to try to fix on my own. In removing the suspect part, a piece of it broke off. I called this place and was told they had the part. Owner (?) said he didn't know if it would fix the problem. It did not. In researching online found the part had been recalled. Flushmate sent me all new parts and even provided a plumber to install. Tried to return part to business but was told since it was open, he would not take it back. Wondered why he hadn't told me about the recall!!! He said, he doesn't sell cars. Called Flushmate and they sent me a new part to return. He would not take it because he had already restocked the part and I, apparently, do not understand retail. All he wants to do is argue and both times I left abruptly, heading home to write this up for all of his would be customers. Be sure you need the parts absolutely, because no matter what, he will not take them back.

Best place to find parts you won’t in Lowe’s or HD!

After being frustrated at Home Depot and Lowes. I went to Homeowners. Got everything I needed but best of all. Dealt with somebody that was completely knowledgeable and I was in and out in just a few minutes

I Have Delt With The Folks Before
But Forgot Where They Were Located
Great People, Excellent Service :)

Steve is the best! I was looking for a part for my shower and someone suggested I give him a call. I emailed him picture and he explained to me how to take off all the pieces. He hadn't yet met me and still had the patience to walk me through it. Later that day I came in to get the replacements and again he patiently explained to me what I need to do to get it connected again. I brought it home and had trouble putting it together. I called him just as they were closing and he stayed on the phone with me until it was working again which was a good 15 minutes after closing. I am excited to know that there is someone I can call the next time I need and I won't have to call a handyman right away.

Great place owner is a Plumbing Guru

The proprietor is very knowledegable and his shop cat is a sweety.

Excelent customer service.

They have eveverything that home depot doesn't have . Great service and very knowledgeable .

Great place, great customer service .

I was out of emery cloth w/ only 2-2 glue joints left on pool plumbing job around corner.needing only 6 of cloth & (2) 2-1&1/2reducers to complete job. The owner *veteran owned* didn't make me buy package of cloth.instead he gave me a strip of cloth he had laying on counter that was more than enough to complet job. :-)

I was pleased they had the pipe fittings I needed when others like Home Depot and Lowe's did not. Plus, I quickly learned in talking to them they have more experience and knowledge than others. Their confidence is noticed, plus they can be blunt. I like that - I can also see how this can offend some of the the younger touchy-feely generation (Biden type) who might think being blunt rude... Ah,, so funny, these kids these days, so sensitive, but yet so naïve.. My guess, most of these complainers are just one of the tens of thousand California's still polluting out state with liberal politics. Ugh - We don't want you here.

Just a really nice store to get the parts you need.

Have the valve in need thanks guys

Came in needing a Price Pfister faucet cartridge. They knew exactly what it was and which replacement I needed. Quick and easy. I highly recommend Homeowners Plumbing.

These people know plumbing. I wouldn't go anywhere else.

Good mom & pop shop

This is the right store to go to. They are well of knowledge. I needed a replacement part for an unidentified faucet, and as soon as I walked in I was saved.

They have everything for tour plumbing repairs.Nice people also.

Extremely helpful and knowledgeable as always.

I have been there many times over the years and normally give it 5 stars, but here we are in the middle of a pandemic, 420 thousand dead Americans, and there was not a mask in sight. I won’t go back.

I needed to repair the tubing to my refrigerator's ice maker, which was spewing water. I called Homeowners, and they were honest and upfront. He asked if I knew the size of the tubing, but I didn't. If I could get to it, he said, I could cut out a very small piece and bring it in. He explained that the installed coupler between 2 cut ends renders a single watertight tubing. The guy knew exactly what he was talking about when I came in, too, because he showed me how the $3.39 coupler worked. Worked flawlessly. Badass.

I own a small honest business myself, so I love when someone puts money in my pocket even when it means some out of their's. He didn't try to make me feel dumb or unfit to repair it myself. That's honesty and fairness. I never got your name, but Thanks, Man!

Useless place for water heaters, their best advice was to search internet!

Love this place. They always know and have what I need!!

I love it you go there and whatever you need help with when it comes to Plumbing size diameter anything that you need these guys will not steer you wrong and they will not steal your money they try to help you as best they can and they even give you their card so you can call them over the phone if you still have problems I love them they're the best

These guys have the stuff for older homes the big box stores dont as well as actual parts to do repairs instead of full replacement. Take a pic of your old stuff and bring it in with you and they make sure you get the right part.

This is a great place to shop for all your plumbing supplies.
Great customer service.

The story you are about to hear is true. Only the names have been changed to protect the innocent.

It was a Saturday, February 8th. It was warm in Phoenix. We were working Weekend Watch out of the Homeowner’s Division. My partner’s Isabel Chihuahua, a real dog. The boss is Mywife. My name is Friday. I don’t carry a badge. It was Noon; I had started with the slacking off when suddenly the Boss reported a leaking shower valve.

By 1 PM, I knew we had a serious case, a valve with a broken and STUCK cartridge. I went to a nearby Ace Hardware and showed them photos of the suspect, my valve. I had to get rough but finally guy said, “We don’t have anything like that … BUT Homeowners Plumbing Supply in Glendale may have it AND they are open on Saturdays” My Partner and I headed back to the patrol pickup.

I GOGGLED Homeowners Plumbing supply. I phoned and spoke with Steve. First, he said they close at 2 PM on Saturdays. It was already past 1 PM. The Boss was out and about in our patrol truck. I knew I had to act quickly. I phoned her and asked if she would run to Glendale if Steve said he had the part we needed.
The Boss agreed and headed west from her current location in Central Phoenix. I emailed Steve the photos and by the time my Boss got there, the parts were waiting on the counter.
She headed back to our main office, home, with the parts.
Steve informed me that I could just force out the stuck cartridge with a pair of Vice Grips. But to make sure I get the two small rubber washers from the valve. He said in the bag was a complete replacement, including the two rubber washers that would just slide right in.
Steve was correct on all counts. The shower has been repaired and now works perfectly. The City can rest easy tonight, thanks to Steve at Homeowners Plumbing Supply in Glendale Arizona!

Always has the parts I need no matter what it is