Carrie Hemmen
4 years ago
Ethical, Honest, Prompt, and Professional!
From the minute I called Diamond for a simple inquiry, my experience was exceptional! Micah was pleasant and took time to answer my random questions and made me feel like he valued us already, without even meeting yet. He accommodated my hectic business travel schedule and came out the next morning to meet with us and discuss our options - PROMPT & PROFESSIONAL!
We had our kitchen remodeled three (3) years ago by a different company, but were considering a different style of cabinets, new island, counter tops, and back splash. Micah's first impression was that our kitchen looked great already and complimented a few aspects. We began discussing our thoughts for design, and mentioned that we would only be here for 4-7 years, as we will be building our dream home on the property we own in another state. When Micah heard our timeline, he wanted to make sure that we understood the financial and emotional (it's hard having your kitchen destroyed for a few weeks) commitment and if it was worth it to us to enjoy for only a few years, as well as the ROI would not be dollar for dollar when we sell. WOW, just WOW, what an ETHICAL salesperson! We realized that we were simply getting bored and a kitchen remodel was not needed, nor would it have been a smart financial decision for us with our short time left in our home. Micah is ETHICAL & HONEST!
In the end, we were left sad that we wouldn't be working with Micah and Diamond Kitchen & Bath on a project, as we had such a great experience with Micah and we wish we could have given him some business. This is the kind of company that everyone should want to work with and feel great knowing that they are consultative sellers with your best interest in mind, not just commodity sellers there to take your money.
I hope that if you are considering any work in your home or business, that you include Diamond in your search, and if you're lucky, you may just get to work with Micah, too!
Very satisfied almost customers -
Carrie & Chris