City Wide Plumbing & Service Co.

My water heater sprung a leak and I had City Wide come out to inspect. They were very thorough and professional. Ultimately it had to be replaced and Bill was out the next day to install. Many thanks for making a potentially catastrophic incident smooth and painless. I would hire them again in a heartbeat.

I chose City Wide Plumbing based on it being a smaller local business in good standing with the BBB and ROC. Their online reviews were overwhelmingly positive. In addition to reasonable upfront pricing compared to other plumbing contractors that bid on the replacing collapsed cast iron drain line that runs under the slab of my townhouse. Bill, Lou and David and their sub-contractors arrived at the agreed upon times. They were friendly and professional. The final bill was as as agreed upon before the work started. The work was completed ahead of schedule. I would definitely call City Wide Plumbing again and will recommend them to my family and friends.

David was professional, timely, and informative. He's an asset to your organization. I'm always pleased when I call. I also appreciate Bill taking time to assist as well.
All in all I'm happy to recommend City Wide whenever I can. I've recommended Citywide to a neighbor yesterday

We have previously used City Wide for various plumbing repairs and have always been highly satisfied with their services. The quality of their work is high and the price is reasonable. I also would like to give a shout out to the office person. She is very friendly, responsive and customer service oriented. I can highly recommend City Wide.

Very impressed with the response time and customer service of City Wide Plumbing. Owner of the company assisted me with a water softener salt leak. Unit is back working great and I also received a follow up call.
I called the company who originally installed the softener several times(Miracle Plumbing) with no help or concerns to help me. Reached out to City Wide and will continue to use them for all my future Plumbing needs. ☀️

I have tried other companies and will now only use City Wide. They are competent, professional, show up on time, and provide you with helpful tips to avoid future repairs. They truly value their customers. They are absolutely the Real Deal. I highly recommend them!

I Ric M. a construction inspector (ret.) requested services for my L.P. system pressure testing. I would recommend City Wide . The owner Bill and staff are absolutely professional. Regards Ric M

Dave replaced cylinder and plunger to change faucet over to shower. Fast and clean. Sister very happy.

We've used City Wide twice now. They were on-time, fairly priced, and do great work.

Very professional and quick response time, which is important for a business like ours (and which seems difficult to find these days). David was very friendly and courteous, as was the business office staff. We would recommend them and we will call them for our future needs.

Lou installed 2 toilets, and repaired
Water pipe and replaced valves for
Refrigerator installation. Did a great
Job! Very courteous, cleaned up,
Carried out old toilets and left things
Better than he found it!
Also very reasonable pricing for
Jobs done! Highly recommend.

Very quick in their response to our water heater need. They went the distance in verifying that it was under warranty and installed the new water heater promptly without any hassle at all on our end. Thank you!

Bill & his team at City Wide Plumbing are excellent. I've been having difficulty with a Nuvo System, a citric acid-based descaling system (although the manufacturer brands it as a water softener, as an alternative to traditional salt-based softeners) installed by another plumbing company. After changing the cartridges in the system, I was noticing blue-tinted water in certain fixtures of the house, indicative of excessive copper in the water, which is what my house is piped with, confirmed with testing. The company that installed it had no answers, and made no attempts to figure out what the issue was, simply blaming it on the system with no further investigation. I called City Wide and, despite not having installed the system, they came out to the house and investigated. Prior to coming out, Bill had taken about an hour of his time - free of charge - to walk me through, over the phone, things to test in the house to see if the problem would solve itself. He is very competent in the area of plumbing, intelligent, and is a great problem-solver, knowing what questions to ask and what things to test. His team is equally knowledgable. When he and two of his team members came out - again, free of charge, all three of them were engaged with the problem, offering good insight. The problem appears to be working itself out, pending further testing and installation of new cartridges in the system. Based on their demonstrated knowledge, experience, and ability to problem-solve, I highly recommend City Wide plumbing for any unique, complex plumbing issue you may have.

We used City Wide for a commercial job. Not only were they professional and polite on the phone, but they were able to get everything taken care of same day. The whole experience was fabulous and I will definitely use them again, as well as refer.

We used City Wide Plumbing of Tempe to have our backflow assemblies checked. Great service, extremely helpful and friendly staff, awesome business all around. Highly recommend and will definitely be using them again.

Bill was super helpful answering questions, getting a fair quote, and giving me some advice on other projects I had going on. A very professional and courteous company. Not looking to make a quick buck, they are looking to genuinely help people with the plumbing issues. Definitely give them a call!!

No problems. Gave me price upfront.
Clean and courteous

Lou knows his stuff. I have another plumbing project and I will be contacting your citywide to do the work.

I woke up to a leak from my water softener. I called City Wide and they had someone out to my house within an hour with a solution. Thanks for the quick response and professionalism! I would highly recommend City Wide for any of your plumbing issues.

Had their service 3 times. Plumber Lou was very efficient and courteous. The cost was reasonable and fair. I will continue to use their service for all my plumb needs.

I had great same day service and good information.

Extremely fast, friendly, on time and came in at our request at the 11th hour to take care of our back flow needs to satisfy the City of Tempe's request. Highly recommended.

Lou was very knowledgeable and did a great job!

Lou was great he removed our old toilet , repaired valves and repaired faucet valves. Very professional. Great service

Sewer Camera Inspection-
Great, on time, professional service.

We've called City Wide Plumbing several time as issues arise with our home of 30 years, we always get a timely response, courteous service and great advise.

They came to my house within 30 minutes of me calling them. The plumber was very courteous and professional I will use citywide again

David did a great job and very knowledgeable.

Awesome service and very helpful. Had a clogged kitchen drain and they sent someone out within the day to get it fixed and running smoothly. The guy was super cool and I felt as if he did not overcharge me like other companies tend to do. I will definitely use this company again for any other plumbing issues.

I called at 10:00 am this morning and Lou was at my house by 11:30 am which was critical since my kitchen had a leak. I asked him if could also do some additional work and he had it all done very quickly. I thought the price was fair for the great service I received. I know very little about plumbing so I always wonder if I am being sold a bunch of stuff I don't need and I didn't get that impression with City Wide Plumbing.

Thank you got rrdp9nd9ng to issue and remedy of the problem.

We have had some complicated plumbing problems during the past few months. The men sent out to solve them have been, without exception, just excellent. The costs are reasonable and the people are pros. Lou has been particularly patient and good to deal with. I can recommend Citywide very highly. Thank you!

Thank you City wide for your awesome service! My handyman came over to snake my bathroom sink, he told me that he couldn't clear it because my drain in the was broken and he would have to open my walls to fix it. I called City Wide they sent Lou out he got the drain open and everything is working perfectly no broken drain pipe.

I had Lou out to install a faulty part on my faucet and reseal my sink. He did a super awesome job, was very kind and reasonable. He let me know what my charges were going to be up front. This is my official new plumber.

The best plumbing company ever. Friendly and Always on Time. The prices tgey charge for parts service and labor are cheap. They dont beat around the bush and having you blow money for something you dont need. Will recomend City Wide Plumbing to the world.

Just wanted to thank everyone at City Wide Plumbing service. Stacy at the office was very helpful getting us scheduled right away. Robert and Lou are excellent service sales technicians. They where honest courteous also extremely knowledgeable. They offered information that could help anyone save money in a pinch. They believe doing the job right the first time. This makes all the difference these days! The go the extra mile attitude was quite pleasing. All the while making customer satisfaction their number one priority. I would highly recommend them to anyone. You want fast friendly affordable quality service. Call them first! Thanks Again, City Wide Rocks!

I give City Wide Plumbing 5 stars. Great employees , great service and will continue to use them and recommend them to friends. They make sure you are satisfied with their service. Thanks

Had City Wide do a lot of projects for us over the past 8 years or so from partial repipes, valve replacements, water heaters, and main line drains... Always extremely high quality work and very fast to schedule. I recommend them to all of my friends and clients!

When you call any service company there is always a worry that they will overcharge or suggest services that you don’t need. This is absolutely not the case with City Wide Plumbing. After a plumber from our home warranty company told us we needed to do some preventative repairs, I called City Wide for a second opinion. One of their plumbers came to the house, did a thorough inspection and told me that there was no reason in the world to do the repairs that had been suggested. After that, they had a customer in my - for life. We have used them for three plumbing issues after that initial experience and I cannot say enough about their professionalism, punctuality, attitude, and most importantly their expertise. I wouldn’t let another plumber in my house after City Wide!

First time out they weren't able to clear the line with the snake. Offered to come out again the next day with a different machine. After some troubles the tech was able to get everything flowing again. I appreciate that they were persistent and wanted to fix it for me and that they did not change me again for the second visit. Shows integrity!

fast and dependable!
Great communication!.

City Wide is outstanding. They are super reliable and honest. My family relies on their integrity and quality service. I 100% recommend them.

I called City Wide Plumbing to clear a floor drain. They arrived within 30 minutes of my call. Cleared the drain in less than 1 hr. Excellent Service, Thank you.

Citywide saved the day! Our water heater went out and within an hour a Citywide plumber showed up and made a quick repair, guaranteed the work and was on his way. It was just sooo easy!!!
Chuck A

I had them out to repair a toilet flange. Took 15 minutes and they charged me $200 for labor, though I had to calculate that myself because they didn't separate materials and labor on the bill. I thought they were charging me so much for labor because they were going to screw the new flange to the floor and there were no existing holes, but they didn't so now its just going to break again in a couple years

Very professional, cleaned up after work was completed, friendly, kind, and excellent customer service.

I've used City Wide Plumbing for all my real estate clients needs as well as my own for over 15 years. They have always done excellent work have always been very professional, and will do whatever it takes to get the job done. I trust them implicitly and highly recommend them to anyone seeking honest, quality work and a A+++ experience.

The plumber was to our house last Tuesday to maintain our reverse osmosis system. Said he needed parts and would call back with a cost estimate or to replace the unit and have not heard. Got the impression that he had bigger better deals to fry.

Tech was very knowledgeable, efficient ..... and tidy! The company had installed a new water heater 4 years ago and this time I called them to do a series of smaller jobs and was delighted with Rob, the tech who showed up in response to the call. mlk493

We have used City Wide Plumbing for over 15 years. R Gaunt is one of the best
people who has entered this house to perform any work.. If I owned a company,
I would want him working for me.. He is efficient, friendly, and gives excellent advise.
THANK YOU CITY WIDE PLUMBING

I SAW YOUR AD IN THE SUN LAKES NEWSPAPER AND CHECKED THE
INTERNET AND ASKED MY HUSBAND TO CALL YOU FOR SERVICE.
WE WERE BOTH IMPRESSED HOW QUICKLY YOU ARRIVED AND THE
SERVICE WAS DONE PERFECT AND THE PRICE WAS FAIR.
I WILL RECOMMEND YOUR COMPANY TO ANYONE AND ALREADY HAVE
SENT YOUR BUSINESS CARD TO MY SON.
EXCELLENT EMPLOYEE WORKING FOR YOU TOO.
THANK YOU LORETTA SIMMONS 277

Prompt and courteous...but. Replaced pressure relief valve on water heater and wax wing on toilet. Estimate provided was without breakdown of labor/materials. Now I know why: total labor expended for both jobs was only 35 minutes from technician's estimate to final bill being paid. Wax ring part = +- $5-$10. Don't know about cost of simple pressure relief valve for water heater but, was able to use my existing copper drain tubing.....total bill $324.14. Yikes and ridiculous. Licensed plumbers ARE expensive??

Second time I,ve had Robb come out to fix something...always arrives on time. He,s professional and let's me know my options. A nice guy who represents his company well. Robb is my go to guy and City Wide is my go to company ...cheers

Installed water softener and RO system. Professional, courteous & genuine

Very responsive always! Great value!

Done fast and priced well! Thanks guys!

Fast service with very competitive rates. No extra charges on weekends.

Highly recommend this company.

Always truthful and reasonably priced.

Good service

Unprofessional rude staff.

Rude lady answering the phone.

Great and fast service. Called for a backflow certification and it got done within an hour. Thanks

Back flow had been vandalized. Installed new pipes and cage. Kept me informed as work was done.

Awesome service / very detailed - would highly recommend and use again