Lisandra Oquita
7 months ago
We bought 66 boxes of vinyl flooring from this place. Initially we were happy with the service. Lady at the front office barely speaks English but she seemed friendly. That is, until we had an issue and returned trying to make an exchange. One of the boxes was smashed on one side and all the planks inside were broken. This wasn’t noticed prior and the boxes had been sitting in our garage. When my husband went to exchange the box, the lady told him he broke it, that she “watched him break it when he loaded it in the van”. Ok, whatever, he wasn’t gonna sit there and argue about it. He leaves and realizes he forgot his receipt in the office. He goes back in to get it and she held the door and as my husband was trying to walk in, she never moved from the doorway. I don’t know what this lady was thinking, but instead of clearing the doorway so he could walk in, grab his receipt and go, she decides to shield herself as if he was going to attack her or something! HE WAS TRYING TO GET HIS RECEIPT BACK! He was so uncomfortable by her behavior and the treatment he received from her. Beware and inspect each box before you leave! They will tell you it’s your fault and you broke it.