Joe S

a year ago

Cardinal Heating was great to work with. From the person I first spoke to on the phone to the technicians who came out, everyone was friendly and knowledgeable, and clearly communicated everything. They went above and beyond on a cold winter day, and couldn’t say thanks enough to Nick and the cardinal team.

Heather Titus

7 months ago

My bathroom is upstairs and when you take a bath it started leaking down into the kitchen. Kyle the plumber came out and got to work right away. He cut a hole in the ceiling of the kitchen and fixed all of the pipes that needed to be fixed. He did a moisture detection scan on the ceiling to make sure there were no other spots that were leaking. He also changed the drain in the bathtub and the tab that plugs the tub. He was very friendly and did his job well. I’d 100% recommend Kyle and Cardinal and Heating.

DJ Holmes

5 months ago

Installed a new heat pump and furnace. On time, courteous, efficient crew. They even removed a wooden platform secured by buried posts that my old AC rested on. Not easy to remove and no extra charge! Everyone I worked at Cardinal with was friendly, informative, and responsive.....from Dale the consultant, to Brett the scheduler, to Donny and his install crew. Rebate and tax credit forms were prepared for me and organized when provided at installation. They worked directly with a lender making payment a breeze at a 0% interest rate. I would highly recommend this company.

Susan Nichols

3 months ago

Our water ball area broke and was leaking...Cardinal hvac was referred to us and upon calling them around 6am, they were here 8:45am and finished the repair at 9:45am...I am very impressed with the immediate response and friendly customer service...I will definitely use Cardinal in the future and recommend them...Sincerely,Suze Nichols

Madeline Sychta

3 years ago

Working with Cardinal Heating & Air Conditioning was great. The office staff were friendly and helpful and the plumbing technician was professional, knowledgeable, and patient. As a first time home buyer, I really appreciated Paul's willingness to discuss my concerns. I will call Cardinal again.

Joyce Gehrmann

2 years ago

Great service. Rec’d a text who our technician was. He arrived shortly that. Diagnosed the issue and gave us choices for the thermostat. Installed, tested and explained how to work it in less than an hour

Stephen Romanowich

3 months ago

Matt was very friendly and informative about the issue i had with my kitchen faucet. Quick diagnosis and repair, once the part arrived from a vendor outside of Wisconsin. The streak of positive experiences with Cardinal continues!!!

Lisa Martine

6 months ago

Neil arrived right on time. He was professional and courteous. He completed the job satisfactory. I highly recommend Cardinal Heating and Air Conditioning for all your plumbing, heating, air conditioning, and electrical needs. Thank you for your great service. You always go above and beyond my expectations!

noel Schutta

4 months ago

I love using Cardinal. Every time I have needed them my technician has been kind and knowledgeable, on time and professional.Being a mom home alone with kids I appreciate that they send a txt with the techs info and photo— also giving me time to prepare for their visit.Highly recommend.

Brad Linda Mair

7 months ago

All of our experiences with Cardinal have been exceptional. Alex and Zach cleaned our HVAC ducts. They were professional, courteous and on time. There was no mess afterward and everything was put back in its place. We can actually tell a difference in air flow after the cleaning was completed

Lilly Hackman

4 years ago

Very responsive! My furnace died and was beyond repair. The new furnace wasn’t going to be installed for 2 days so the very kind repairman loaned me 2 space heaters. Everyone I spoke and dealt with was kind, super helpful, and very prompt.The price seemed a bit inflated but it’s hard to shop around for prices and reviews when it’s the middle of January. Overall, very satisfied and very impressed with my shiny new furnace!

Matt Netkow

3 months ago

I can't say enough good things about Cardinal! Simply put, they are incredible. Every technician is friendly, knowledgeable, and goes the extra mile to explain the details of the work they are doing. The work is always high quality. Highly recommended!

Greg Meir

a year ago

Mike from Cardinal HVAC did a great job installing our whole house humidifier. He was on time and very nice to work with. I watched him do most of the installation and he was very knowledgeable. Cardinal HVAC has a great system and was the first to respond out of 3 different companies. They had a quote to us in half a day and came out the following day to do the install. They installed a Honeywell unit which Mike explained has a very good service record with few problems compared to other brands. I highly recommend Cardinal HVAC!UPDATE 6-23-22 - So I am adding to my review because I have again used Cardinal. Our air conditioner started not working correctly and could not keep us cool anymore. Cardinal sent out a technician the same day I called and he was able to get it cooling again within a couple hours!! Yay!! Thanks again guys and gals a Cardinal!!

D. Marshall

11 months ago

Extremely thorough and professional inspection, maintenance, and cleaning of our furnace, air exchange system, and whole house dehumidifier. Super happy that I gave Cardinal a try.

Joe Goldufsky

3 weeks ago

Our A/C went out overnight just as we were expecting a 100 F day. Called Cardinal in the morning and by 2PM they sent out a technician, Cole who was highly professional and able to diagnose the issue within several minutes and go over the repair charges. The repair cost was competitive and fair. He fixed it quickly. I then asked if he does electrical work and he informed me that he doesn't but that he could put me in contact with their electrical dispatch. Within an hour I was able to set up an appointment with an electrician in a couple days - where the wait with other electricians was several weeks. Andy came out and was very professional and extremely knowledgeable. He was able to fix our electrical outlet issues and installed a surge protector. I highly recommend Cardinal for your A/C and electrical needs. They are professional, personable, and fairly priced.

Robert Gaffney

a month ago

Nick did an excellent job of explaining the features of the thermostat settings. Also helped to show the issue and fix it.

Wellspring United Methodist Church

3 years ago

Wellspring United Methodist Church needed to replace their four aging furnaces and two air conditioners, and Cardinal Heating and Air Conditioning was the lowest bidder for the project. We are very pleased with the equipment and installation they provided. Experienced technicians installed the project components (sheet metal, electrical, natural gas piping, and refrigeration) carefully, resulting in a neat and uncluttered furnace room. Cardinal's staff were prompt, courteous, and professional.When one of the new furnaces started having issues shortly after installation, Cardinal provided immediate response and was able to diagnose and replace a faulty relay switch.We thank Cardinal for their work and highly recommend their services to all.Wellspring UMC Trustees

Mike Mathison

2 years ago

I’ve used Cardinal in the past to have a new furnace installed, and today to have my 5 year old AC unit serviced.They’re great at being communicative, on time, and friendly. I wouldn’t call anyone else for help for a service they provide.

Peter Melchert

5 months ago

Jeramy was sent 15 years experience. He was kind listening and did great services on my Chrysler 40-50 year old unit. He cleaned replaced old belt dried out. Put grease in it blower bearings. Make no high pitch humming noise anymore runs great now. Cost good!! HAVE NEW CARRIER FURNACE CARDINAL PUT IN. MAN HARD TO FIND. A BIRD FELL DOWN CO TO DEATH IN OUT PIPE TO STACK. RETUNE 15 month OLD UNIT. HOME CO DETECTOR NO GAS. RUNS LIKE NEW. 72f COMFY NOW. FROM 59f. I PAID $269 BUT HE WORKED 4 HOUR TO FIX AND FIND PROBLEMS. SO SHOULD BE GOOD FOR 30 YEARS !MY LONI DID POST TOO!

Regina Frank

a year ago

Our technician Jonathon was professional, knowledgeable, efficient and on time. He resolved all of our plumbing issues and answered all of our questions in a timely and courteous manner. We would recommend Jonathon and Cardinal to our family and friends.

Moriah Marwitz

2 years ago

From start to finish this company is fantastic! Our air conditioner stopped working last week and its been hot and muggy inside. Jill stopped out and was able to replace a part quickly for us. She was knowledgeable, professional, and efficient. She went over options with us and helped us decide what would be best for our situation (old air conditioner that ultimately needs to be replaced). I highly recommend Cardinal Heating & Air Conditioning and Jill!

Gregg Scherer

4 years ago

Dan did a great job explaining what was going on with the furnace and what needed to be fixed. The estimate was very accurate. His communication and customer service was excellent. I would definitely use Cardinal Heating and Cooling again.

Sara Kiiru

3 years ago

We were contacted the day before our scheduled visit and told that the plumber had sudden availability that morning if we wanted to have him come a day early. That was such great news! The plumber was professional, helpful, and courteous. We have maintained isolation due to COVID and he respected our isolation by wearing gloves, booties, and a mask. He was able to quickly and correctly fix the item we called him to fix. He also identified the cause of two other minor issues that have irritated us for awhile and was able to fix them in the same visit for a very reasonable cost (thus saving us a separate dispatch fee). Very pleased with Cardinal’s plumbing service and will definitely use them again.

Jacqueline Baker

2 years ago

Matt was punctual, friendly, and professional. I was given the price before repair (and asked if I had any coupons). Afterward, everything was explained, and I was shown that all worked before he left. Will definitely call them again!We called again for an installation of a light fixture. Andy Y. was very nice, very professional, and did a fantastic job. Love this company!

Aech Kay

4 weeks ago

Had an outside water spigot replaced and kitchen sink faucet. Needed a return visit for the kitchen sink faucet because of low hot water pressure. The faucet replaced at no charge, which I expected. Another part needed replacing which was also done at no charge.For both visits, the technicians were very professional and pleasant. I work from home and they were very respectful that I did not have a lot of time to speak with them in between meetings.Will definitely use Cardinal again for my plumbing, heating, and AC needs.I appreciate the ability to schedule online, the text notifying of the technicians planned arrival, and the text that show which technicians will arrive with a picture and information about them.

Irene Rauwald

2 months ago

Technician performed annual maintenance. Shared test data on Air Conditioner. Identified repair needs. Very thorough and professional

Brandon Noble

6 months ago

Cardinal was very helpful and informative every step of the way. From the purchase of our new systems through scheduling and installation. They are extremely professional and did a really good job getting it done quickly. They also helped with information about financing and rebates we qualified for. Great company to work with.

Twinz (Twinz)

a year ago

We have never had a bad experience with Cardinal! When our water heater finally gave up the ghost after being given a year to live seven years ago, Cardinal was our first choice. By the end of the day on the same day I took my first unexpectedly cold shower, we had called and had service scheduled for the following morning. The plumber that installed our new water heater was professional, friendly, took extra time to explain things and answer questions, and did the install work quickly and cleanly. They removed the old and busted water heater and replaced it with new hotness! The work was completed in just four hours from the moment the technician stepped through the door to when we signed off on work completion! The cost was good, the service was fast and efficient, and we'll be glad to work with them again on future repairs and replacements. Just, hopefully not too soon. :)

Rachael Zempel

11 months ago

Paul did a great job going over our system and explaining the problems we were having and how to fix them. We have a really old system anyway, but there was a lot of diy that had been done that he picked up on that we were never told about when we bought the house.

David Melby

2 years ago

We replaced our water heater. They came out, talked about our options and quickly gave us an estimate that was reasonable. When we were ready to do the work, they were able to quickly fit something into the schedule that worked well for us. The install went great, they were very professional and answered all of my questions before leaving. Very happy with their service!

Barbara Drake

4 months ago

I called Cardinal because my furnace was not running consistently. I thought it was bc of a faulty thermostat. Justin quickly determined that the problem was plugged up drainage tubes in the furnace. He explained the cause of the problem and had my furnace running in an hour. I was impressed with his knowledge, expertise and professionalism!

Melissa Vue

7 months ago

I have had three different services done by them and they have always exceeded beyond my expectations. All the services are always completed on time and they take their time to explain what was installed. I definitely recommend them!

BALASUBRAHMANYAM ANNAM

6 months ago

I am not satisfied with one guys work. His attitude and the way he behaved is not in normal. He is not experienced and he explained diagnosed work to insurance authorizer using complicated words which they denied to authorize the work. Bad experience i felt why I called this guys for this fix.

Ray Collier

2 years ago

We purchased a new workstation sink, as well as a new low sound disposal. Paul was knowledgeable and methodocal and careful in his approach to the work. When we discovered that the sink manufacturer neglected to provide a lock nut for the supplied drain, it was not a problem because the Cardinal work truck is essentially a shop/store on wheels, and Paul had exactly what he needed to get the job done right. Paul cleaned up as he went along, and left us with a fantastic new sink and disposal that is a great Comand Central for our kitchen. We are one week since the install (if there were any issues, we would have seen them by now), and we are very happy with the work and the price.

Josh

4 years ago

Nick did an outstanding job servicing our furnace. Not only did he explain things in a way I could understand and was honest about the state of our furnace, but he was also very professional, courteous, and just a friendly guy overall. I’d highly recommend Cardinal based on my experience with Nick.

Ruth Williams

5 months ago

I've had a garbage disposal, leaky shower faucet, and a toilet done. Great service! On time, professional, and great staff. Great customer service too.

Angela Ries

3 years ago

All employees we worked with today and previously have been above and beyond a pleasure to work with. Extremely knowledgeable and professional. The price was very reasonable for the services we received. We will be recommending them to neighbors as well as being a return customers ourselves.

Martin Gochnour

2 months ago

The technician was very friendly and knowledgeable , honest input concerning problem . Would definitely use again and refer others.

Atsede M. Asfaw

a year ago

Andy Yanke was very good. He is very knowledgeable and courteous. He is her on time, did his work fast and clean after him.

Tom Sheedy

6 months ago

Great job. Installer took time to explain the new water heater. Done very quickly.

Holly Hieronim

4 months ago

Javier was extremely thorough checking my central air unit and installing a new thermostat, making sure I understood everything that was going on. He was personable and professional allat the same time not rushing just to get the job done. It’s rare to find customer service like this anymore!

Bud Keith

2 months ago

They repaired my furnace. The technician was knowledgeable and helpful. I have used this company for a furnace replacement and a walk-in shower installation. They have been quick to respond and I feel their service is a good value.

Barbara Reininger

3 months ago

Rick, owner, examined present system, recommended options. Bid offered in less than 24 hrs. Dual zone Armstrong HVAC with dehumidifier & extensive duct/electrical work completed within 1 week of bid. Job handled by 3 very professional gents. Rick there at the end to ensure satisfaction. Another note, the installers seemed to really enjoy not only the task but their working together which indicates this is a good place of employment.

rita vosters

3 years ago

Excellent work. (Had recessed lights put in.). Everything measured carefully for symmetrical placement. Perfect work cutting holes in ceiling for pot lights to be inserted. Finished product looks great. Also tipped angle of lights to aim perfectly toward seating and reading areas. Tarp carefully placed over furniture and flooring. Very pleasant personality. Not inexpensive, but worth it!

Tracie Ruether

a year ago

We have a house that's over 100 years old with quite a variety of pipes, plumbing, etc. We wanted to install laundry on the first floor of the house and also update the pipes downstairs.Cardinal came out within days of my call to provide an estimate, provided the written estimate the next day, and then worked with me on scheduling the work.The two plumbers were prompt, efficient and did an amazing job! They found a leak and worked out how to get that fixed while they were here. They made sure the washer worked before leaving.I am beyond happy with the quality of the work and would highly recommend Cardinal!

Janice Ladwig

6 months ago

Technician was polite and knowledgeable. I was very pleased with the quality of his work.

Matthew Kuikman

3 years ago

If you're looking for great service and people you can trust to handle your HVAC needs, I'd look no further than Cardinal Heating & Air Conditioning. My wife and I purchased a 25 yr old home and we called up Cardinal to check out the furnace. The tech who showed up was great. He let us know that the furnace was the original furnace, which even he was a bit surprised about (since they typically only last about 15-20 yrs), but he said it was still functioning just fine despite its age and didn't try to sell us on anything. We ended up liking our tech so much that we signed up for Cardinal's annual preventative maintenance plan for heating & cooling; which I'd highly recommend. Anyway, over several years our furnace kept passing inspections (and at no time did anyone at Cardinal pressure us to upgrade), and the service maintenance checks we had with them were all great.Finally this past spring we had a tech out to check the A/C unit as part of our annual maintenance plan, and while he was running a diagnostic on the A/C he went the extra mile and used his down time to check our furnace; which thankfully he did, because he spotted a crack in the heat exchange (which I also verified was there). Now if you're unfamiliar with furnaces, a crack in the heat exchange is a serious issue; the type of one where you run the risk of carbon monoxide leaking into your house. The tech was very apologetic for having to inform us of the bad news that by law he had to flag our furnace as unsafe to operate. However, I just profusely thanked him and said we knew the furnace was well beyond it's expected life, and that this was precisely why we had the maintenance plan in the first place. Anyway he went on to finish the air conditioning check that morning, but before doing so he called the office to have someone reach out to us about our options for a new furnace. As expected they got back to us pretty quickly (within a half hour).Now I should also mention that our A/C unit was pretty old (13 yrs), and they typically only last 12-15 yrs. So it wasn't too surprising when he said it would be an extra $200 to top off the coolant and replace a part. He also estimated that even still, the unit would only have a year or two left before ultimately needing replacement. However instead of pushing the repairs through or trying to sell us a new A/C unit, he told us to hold on for a minute, and he called up the office to see if they were still running a promotion that was ending soon where if you buy a furnace (which we were already going to do through them) that you get an A/C unit free. It turns out that they still were (and had it been a few days later we would have been totally SOL), but in doing so he got them to revise our quote on the new furnace to include the new A/C unit. As a result we ended up saving thousands through this deal. And for those of you skeptics out there, no this wasn't some manufactured promotion that was put together to make the sale happen. We were already going to get the furnace from them, our tech simply was looking out for us and in doing so he saved us a lot of money.Lastly I want to mention that at the end of the A/C check-up I had to head to work, but my wife was home, and so we talked on phone the remainder of the morning sorting out all of the above. Now where things went from great to outstanding is when she called to inform me that Cardinal called to schedule the installation and the scheduler was like: are you available this afternoon? My wife was shocked, and confirmed that she was in fact implying that the furnace would be installed that day. She said: yeah, it looks like it might get a little chilly tonight, so I thought if it worked out we'd try to get that installed today for you. So lo and behold when I came home from work, they had removed the old furnace and A/C, installed the new units, and to top it off hooked us up with a new smart thermostat that worked with our 4 wire system (unlike our Nest) and had taken the time to walk my wife through all the features on how to use it.Thanks Cardinal!

Courtney Muehl

a year ago

Over the past 2 years, cardinal has installed a new kitchen sink, a new garbage disposal, a new utility sink, a new toilet, a new furnace, and a new AC unit for me. They’ve always done great work. They’re always on time, explain everything to be thoroughly, and answer any questions I might have. Highly highly recommend them!

Ann Marie Markon

11 months ago

We've used Cardinal for several services. They are always on time and always very professional. We had air and furnace installed about two years ago. No complaints about the furnace, but I had to go with 4 stars because I really do not like and I am not impressed by the AC. Our OLD one may not have been all that efficient, but it worked. This one is noisy and unless we turn the thermostat WAY down, pretty much ineffective. I don't want to be frozen - just cool. There were some issues during installation (three guys standing around it trying to figure it out was a dead give away), but two summers in- had I known, it would be this bad, I might have reconsidered the model we got.

Debra Radloff

8 months ago

Was able to easily arrange an appointment without a long wait. The technician was prompt and communication about arrival time was accurate. Had all tools and materials to complete the project. My only complaint was the price. I did receive an estimate, but estimate was more than I thought it should be. One electrical outlet with easy access was $571.

Mark Stephens

2 years ago

The service technicians were prompt, polite, and very knowledgeable. They were extremely transparent in the work they were doing or suggesting to be done. Their pricing seemed fair.I have tried to find handyman services to work with in Madison for several years now and they tend to be very hit or miss. The first problem is actually reaching them. Often you call a number that just rings to voicemail and you are not likely to get a call back. Second, if you are lucky enough to get a call back, then good luck getting them to reliably keep an appointment. Third, is having to negotiate what can feel like wildly all-over-the-place cost estimates that seem more a function of what your house looks like or your neighborhood rather than a reflection of the work to be done. Often, they expect top dollar for poor work and dubious customer service. More often than not, when they leave, you can really feel the slime, taken advantage of. Whenever we have needed contractors and pros, we have really had to think hard and long about whether it is really necessary. High quality honest pros are so hard to find in this town.Cardinal is in a class by itself, in my opinion. From the excellent customer service from folks in the office who schedule and dispatch (special shout out to Odelia, who is a delight to work with) to the pros like Matt, who seem to be at the top of their game. These guys are extremely professional, a breathe of fresh air.I intend to call upon Cardinal exclusively from now on when I need work or these kinds of tasks done in my home.

Bill Hamilton

4 months ago

Professional and friendly service representative. Explained the work to be done and kept us informed. Very satisfied.

Chuck Sholdt

2 years ago

TJ was phenomenal! He serviced our furnace/ERF. Friendly, precise, accurate and went the extra mile to make certain we not only were pleased with the service, but that it was done correctly. Pointed out all the issues we had and very clearly described what was important and why. We are beyond pleased and gladly recommend Cardinal!

Rob Regez

a year ago

AC unit needed repair. They were quick and efficient. Helped me get a better grasp of my whole hvac system and what needs future maintenance.I will be using them again for all my maintenance and repair needs !! Can't thank them enough on getting the AC unit back up and running so quick in this hot summer!

James Schadeberg

a year ago

We had have had great experiences with Cardinal. Mike came out and did an electrical inspection for us and he was awesome. On time, professional, and took the time to explain the results of the inspection and recommendations going forward. He came back out and made the repairs two days later and we are really happy with the work! Would highly recommend both Mike and Cardinal.

John Keenan

2 weeks ago

Excellent job with a surprise water softener replacement project. Transparent pricing, efficient work, and great customer service.

Dan Price

2 years ago

Jill was the technician that serviced my AC. She was professional, well mannered, and easy to talk to. I’d recommend Cardinal to anybody and will be using them in the future for other services.

Gloria Hildebrandt

7 months ago

From the first call from Cardinal that it was my spring check on my furnace to Tim coming to check furnace is awesome. Everyone is so polite and answer all my questions. They provide so many services for our home. The service people who come to your home are so helpful and you feel so safe. They send messages to your cell and call. I am so glad we connected with this amazing business. No hassles or headaches waiting for a business to call or never knowing when a technician will show up. Cost are reasonable also. They are over being 5 star . Thank You Tim for the excellent service.

C Wunderlich

2 months ago

Justin and his partner were courteous, explained everything clearly and provided immediate fixes. I would definitely use Cardinal again!

pedro gutierrez

9 months ago

Greg Mair provided amazing customer service and I would highly recommend Cardinal Heating. Our heater was no longer working and they were able to provide a new system in a timely manner. 10/10 would recommend

Ranza

3 years ago

Craig and Mason were polite, professional, and efficient. They added a toilet to our bathroom where there was none previously, and were able to problem solve with a slightly difficult install. Craig is a plumbing master. His work was beautiful, and he turned our previously 1-bedroom house into a 1.5 bath. Price was as quoted, and we appreciate the free quotes Cardinal offers.

RJ Carpenter

a year ago

The plumber Kyle was very helpful, professional, and addressed our problem quickly. The receptionist Amber showed empathy when I told her we had no water overnight. She contacted the service manager immediately and said she would have someone there soon. (My now previous plumber of 25 years was surprisingly unempathatic that we had no water. I used them at home and at my business as I said for over 25 years)I would highly recommend Cardinal HVAC/plumbing, the way they treated a new customer was just what one would expect as if they were a long time business/home client. Thank you Cardinal HVAC/Plumbing!

Lithe

a year ago

They came out to repair some plumbing issues and did such a nice job I had them come back to install a water softener and a reverse osmosis system. Punctual, great work, everything looks really nice/clean and matches, they were done a little quicker than I expected, and I was billed the same as the quote. Would definitely recommend and use again.

Jeanne Stangl

a week ago

I was so pleased with the two technicians that came to give our furnace a check up. They were on time and very professional. They noticed that the fan on the furnace needed to be cleaned and promptly cleaned it. They were friendly and communicated any issues and suggestions. They cleaned up when they were finished. I would give them an A+!

Thearoundaboutfamily Criscione

5 months ago

Great service! They took the time to explain my options. Highly recommend!

Vuong Dong

a year ago

I called cardinal for a furnace tune up since I brought this house this year. The guy came and spent like 15 mins looking over the furnace and tells me I need a new heat exchange, going to cost me $3500 and that legally he can’t leave it on but I’m welcomed to turn it back on when he leaves. I call my universal home warranty to see if it’s covered. They sent out another technician from richter heating and air conditioning, they come and invite me to watch over their work. They did some carbon monoxide readings and said nothings wrong. When he took the cover off there was still a bunch of dust and stuff ( what did the guy from cardinal do if it was a “tune-up” but there’s still dust everywhere like he didn’t even touch it). Cardinal is untrustworthy and was totally just trying to sell me a new furnace when I didn’t need one. Really mad because I heard good things about cardinal but they must have gone downhill and just trying to get money instead of providing good service to their customers. Will not be doing business with cardinal again.

Samuel Criscione

6 months ago

Cardinal Heating and Air Conditioning did a great job installing my new furnace and heat pump. Ian and Perry were very knowledgeable and friendly! I would recommend them without a doubt!!

Elena Covill

7 months ago

Brandon was a very friendly and helpful. He installed a new water softener for me and explained everything he’d done when he was finished. I called Saturday and was able to get an appointment on Monday morning. Thanks for the prompt service!

Jake Kujawa

9 months ago

I had the technician (Mike Myers) come in and look at our heating and cooling unit to take care of a a pipe and filter issue and they went above and beyond to make sure our unit was fully functional, safe, And were completely professional & personable the whole time. We will definitely be using cardinal in the future!In a separate visit, we had Matt Korth replace our water heater. The process was so easy, so efficient, and he went above and beyond in making sure the whole system was working well. He was personable, professional, and we will definitely be requesting him for our future plumbing needs!

matt guenette

a month ago

LOVE Cardinal. Service is always spot-on.

V Franchino

a month ago

Have had multiple positive experiences with Cardinal. Appreciate that they're always on time, send a text with a picture of the tech ahead of time (that's a nice feeling of security) and very responsive.

Bill Hayes

a year ago

The work was done very well and very quickly. Techs were friendly and competent. They were also honest in testing to water softener and said it worked one. I do recommend Cardinal for heating AC and plumbing

Shivakumar Vasanth

2 years ago

I used Cardinal Heating for my AC unit. The person came and figured out the problem and it was a blown capacitor. They have a $95 diagnostic fee which is fair. Cardinal charged us $338 for a capacitor that is available for $70-100 in Home Depot and the person spent 20min altogether. Getting the job done well is one thing but you should also be reasonable. When you call somebody, you are not going to say no and call someone else. $450 for a blown capacitor and fixed in 20min.... That is a good way to make money. I want to post these numbers so that people reading these reviews know what they are getting into.

Justin Morgan

11 months ago

Kyle knocked it out of the park, and not without a significant investment of time. I have a shower that has never worked well and leaked behind the wall, courtesy of a terrible install from the previous owner. Kyle systematically diagnosed the numerous compounding issues and repaired them in turn, leaving me with a properly functioning shower/tub, and a top notch, clean, and professional install. Absolute pro.

Sandy Williams

2 months ago

Jon Maves was fantastic! Got the job done in a timely manner! Friendly and what a fair price Cardinal has! Wonderful company! They are now our go to company for heating , air, plumbing and electrical. Jon did plumbing work for us today on a leaky valve on the washing machine! Thanks Jon for a job well done!

Maya Peeders

4 years ago

I am very impressed with Matt and Alex from Cardinal Heating and Air Conditioning. I called the company with a huge plumbing issue and they had someone here on a Friday afternoon in about 20 minutes. Matt worked up a quote and honestly they had the job done in no time. We could have been without water the entire weekend but they were professional, fast, and very friendly. I would highly recommend Cardinal!!!!

Kyle

a year ago

Called them 9 am Tuesday morning for 2 issues. My shower wouldn’t get hot, and my heat pump / ac won’t turn on. By 2pm I had two separate workers one plumber and one hvac / heat pump guy, both be completely finished and everything operational and done. Great experience.

Cullen Lantz

2 months ago

I called at 7:45 am and the technician was here by 11:30 am and the work was done by 1:00 pm. Tyler explained all the issues we had and what our options were before doing anything. The issue was our AC but he looked at our furnace too and found our issue there as well and explained that he could fix it and we might be able to get costs put towards new equipment. Great experience all around. Very professional, from the first call to the explanation emailed with the receipt.

G Thao

5 months ago

Both technicians were professional and courteous. Very detailed in walking me through their findings. Will definitely use them again.

Samantha Yozamp

3 years ago

I had Cardinal Heating clean the ductwork and dryer vent in my house just after purchasing. They were easy to work with and scheduled me right away. The technician, Steve H, was prompt, hard working and very kind. He explained everything and left no mess. I would definitely recommend this service to others.

Donna Jahnke

a year ago

Suddenly about 10:45 last night my toilet started leaking. There was water shooting out & flooding the bathroom. I have arthritis in my hands so I couldn't turn the water off. I called Cardinal & they sent a plumber right over. He immediately turned off the water, repaired the toilet & got the water back on. I am very grateful for the immediate response & the professional repair.

lori bedner

9 months ago

Checked our old furnace and we need a replacement which we figured. David was professional,great attitude, friendly and very knowledgeable. Very appreciated that he came on Xmas eve, and help set up a appt. For Tues for our new finance and air replacement. Thank you David for your help.

Christopher Dyszelski

3 years ago

Cardinal has serviced and checked our HVAC for years and last year replaced our ac and furnace. They are prompt, friendly, clean and safe. From the office staff to the techs to the sales team, they are top notch. They always take time to answer my questions and offer the best suggestions. We highly recommend them for all your HVAC needs.

Sharon Fauerbach

5 days ago

Matt did a great job. Certainly knows what he is doing!!

Robert Miller

7 months ago

I had to use Cardinal for a few services over the years for both air conditioning and the heating in my condo. They were able to come out quickly. They found and fixed the problem both times quickly without issues. Thanks for always being willing to help!

Richard Jones

5 years ago

The 2 technician's that installed our furnace and central air did a great job. They were very nice and polite and explained everything very well.They did a very neat job and cleaned up after they were done. I never worked with a company like Cardinal Heating I would recommend Cardinal Heating to anyone.Thank-youRick Jones and Daisy Williams

Kathi

11 months ago

From the very pleasant and reassuring customer service person to the responsive and timely repair, everything worked out pleasantly and smoothly. I’m grateful not only for same day service but for the professional and positive experience I had. I’ve used these folks for years and recommend them with confidence.

Jane R

2 months ago

Personable and professional; I will definitely recommend them and use their services again.

Sandy Lang (70sGirl)

a year ago

I had a Blink video doorbell installed.
Tough to find a handy person these days, so glad Cardinal does this service.
Mike did a great job, very professional!

Candice Hameister

6 years ago

Our service tech was Kyle. He was quick to arrive and clearly knowledgeable as he was able to diagnose and fix the problem with our old furnace right away. We had used other service providers in the past that had been dispatched out by our home warranty company only for the problem to return a few weeks later. We highly recommend Cardinal Heating & Air Conditioning.

Nancy Diedrich

11 months ago

Excellent work. Technician was wonderful! Highly recommend this company. They came in a timely fashion. Most other electric companies couldn’t make it until November. I needed an immediate response and Cardinal delivered and then some. The technician Ben was great! Very nice and easy to talk to. Was willing to go buy parts for me. I will definitely call Cardinal when I need electric repairs. Ben especially needs a high five for his work and professionalism.

alex gibson

5 months ago

Added 240 V plug in the garage. Super fast and friendly

Jane Heindl-Shimeck

2 months ago

Mitchell was professional and friendly. I appreciate how he cleaned up after installation. I also appreciated the text message we received prior to his arrival with his picture and profile.

Jim Opoien

2 weeks ago

Cardinal came out to address an issue with the furnace filter slot after they installed a new cold air return. They came out promptly to take care of the part of the slot that needed adjustment.

ANDY B

5 days ago

5 star experience all around. Kyle and Mason are hands down the best plumbers in wisconsin. The electrical department also did amazing work and cleaned up flawlessly upon completion. Thanks again Cardinal Plumbing and Electric!

Lee Gasper-Galvin

a year ago

Cardinal replaced our air conditioning coils. They are dependable and do a really good job..I was needing fast service to deal with a leaking solar hot water tank--Cardinal worked me into their schedule and was here by early afternoon of the day I called.The technician drained the leaking solar hot water tank in preparation for replacement, repaired ductwork to a dryer, replaced a thermister on our radiant heating unit, and installed a current surge protector device on our air conditioner. All work was done well and efficiently. I highly recommend Cardinal's services.

Tenielle Johnson

7 years ago

TJ from Cardinal was great! He was very personable and explained everything to me. I also spoke to Ashley several times over the phone and she was very helpful and accommodating. I would highly recommend this company and I look forward to working with them again in the near future. Thank you!!

J Rock

11 months ago

I just got my gas line put in for my dryer. The work is excellent. Also very clean and well organized! I would recommend this company to anyone looking to get done HVAC work.

Janet Ruhland

6 months ago

We had a specific security system problem with the fire alarm going off. I explained that to the dispatcher and she said you could help. When the electrician came he said he really wasn’t the right guy he was very nice but simply disconnected the system. I think it would have been better if the dispatcher had referred us to someone else. That is what the electrician did. So to save time and money we could have gone to someone who could have done more than just disconnect the system. Thanks.

jeffery harmening

8 months ago

Brandon came to do some plumbing repairs. He was knowledgeable and very honest on the work that needed to be done. He was efficient and very professional in his service. I had a lot of work to do here and he was timely in getting that work done. Plumbing isn’t always cheap but looking at the quality work that Brandon did it made it easier to swallow due to the fact that I knew it would finally work properly. This is an old house and has its faults.Brandon; thank you for your quality work and I will use Cardinal again and will be requesting you.

Harriet Gomez

6 months ago

Every person we dealt with was very professional. We will use them all over again. Thanks Shawna, Cory, and Tom.

Randy Coloni

4 months ago

Service was prompt, technician showed up precisely when they said they would, get to work quickly and effectively, very impressive.They also honored the warranty and replaced elements without charge. I was impressed = no argument- they stood behind their product. Good company.

Roger Bruesch

2 months ago

I remember cardinal heating and air conditioning. From the days I was working for diamond property management and this time I called cardinal heating and air conditioning company. The person Josh was very helpful about the problem with my filters. And explain to me what the problem was .

Jodi Garske

2 years ago

We used cardinal for our plumbing for our kitchen remodel and Karl was excellent! Several weeks after the kitchen remodel was completed, we had Cardinal come back to do duct cleaning. I worked with Lisa to schedule the appointment and she was very courteous and customer focused. She explained the whole process including the one time fee and then followed up the information via email. Steve was the technician training a new technician and I can’t say enough good things about both. They were timely with excellent customer service skills. They were polite, respectful and used all the Covid precautions. Steve answered all of my questions, explained the process before he started, and then walked me through what was done when the job was complete. The cost was very reasonable and the cost is determined by how many furnaces you have not by the number of vents, and there is no fine print or hidden fees. I was able to pay on site after the job was completed and was able to use one of their online coupons. This is definitely a reputable honorable company and I would recommend it to everyone!!

Desiree Turner

5 months ago

We’ve had an ongoing issue with a leaking shower faucet. Ended up calling Cardinal and they had their technician out here by 7am the next morning. Very up front about pricing and what to expect about the visit. He was in and out quickly!

Gail Winkler

6 months ago

Technician was courteous, thorough and informed me of status of an older furnace.

Mary Schaefer

2 years ago

Cardinal Heating was really easy to work with to get out furnace repaired. Our service technician- Mike- was friendly, knowledgeable and professional. We appreciate that our furnace was fixed the same day!

Aaron Blawusch

7 months ago

What a great company!!! When my water heater failed, Cardinal Heating saved the day!!!! Kyle was very professional and polite. His work was spot on and very detailed while he replaced the unit. I’m so happy to have hot water again!

MJ Pflieger

a month ago

Couldn’t be happier with Cardinal from that front office to the field tech, everyone was a total pro. I highly recommend Cardinal for their HVAC installation.

Amanda Murphy

4 years ago

Have had Cardinal do some electrical work, install a gas line for a stove, and do venting for a bathroom and kitchen range hood. We’ve appreciated the professional, courteous, customer focused individuals we’ve worked with from getting a quote to scheduling to having the work done on our house. The professionals that have done the work have explained what they were going to do and after the work was done walked through what they did. The use tarps to protect flooring and prevent tracking in dirt to our home and cleaned up well after themselves. No surprised on the bill, on time and friendly. Overall pleased with our experience with Cardinal.

Cacia Tipple

2 years ago

Paul and Levi replaced two outdoor spigots on my home. They were very respectful, professional, and completed the job in less time than estimated. Paul took the time to explain the work they did after they finished so I understood how the new frost free spigots worked. Great service and a job well done.

Lisa Jordee

a year ago

Kevin did a very thorough job explaining and fixing our water heater. We were also having trouble with our faucet which he was able to replace and fix the additional issues on the spot. So glad to have this all done within a few hours and all in one appointment.

Bev Sears

a month ago

Swapped out old fluorescent fixtures for LED lighting. Also replaced a broken light switch. Mitch was very efficient and pleasant to work with. Very happy with the results! Thank you.

Melissa Tim Olander

2 years ago

The technician, Aaron, was on time and very professional. Very knowledgeable about our heating system and immediately knew what was wrong. Gave us honest recommendations and options on how to fix it. Very friendly too. I will definitely call Cardinal again.

Michelle Simon

3 months ago

Tyler was professional, thorough, and gave options up front prior to doing the work. He quickly diagnosed and fixed the problem at hand. Thank you Cardinal!

T S

6 months ago

Mike Schuett was very professional, quick, and cleaned up at the end of the job. Very happy with the work!

Scott Schmitt

8 months ago

Cardinal was the lowest bid, but did an exceptional job. They were professional, polite and exceptionally competent. They had to troubleshoot some problems and gave me great advice on how to proceed. I would recommend them with confidence.

Amy Ackermann

2 months ago

We had a simple bathroom project that turned into a major headache. Carl and Noah helped to save the day! They were honest, knowledgeable, patient, careful, thorough and did a fantastic job in helping us get back on track. And the customer service team is great as well! Cardinal has become our plumber of choice and we recommend them highly!

Alison Brown

5 years ago

Craig did a thorough assessment of our steam heat system, shared with gentle honesty what should be done to make it work more efficiently and promised that the work would be done ASAP. He helped us better understand steam heat and clearly explained how and why the work would be done. Our final decision came down to who we trusted would do a good job. The bottom line: it was Craig's integrity that won the job. Thank you so very much; we are now relieved and enjoying a cozy home.Feedback on our experience with the Cardinal steam heat technicians, Tim, Josh and Neil. Let me first say that they were polite, respectful, knowledgable and good humored. They were extremely careful to do no damage. They put boot covers on each time they entered the house. Considering the weight of the new boiler and all the heavy tools they used putting it together it was remarkable how smoothly it all went. The Cardinal staff left the basement cleaner than it was when they arrived!Many, many different home improvement and repair teams have done work on our home. The Cardinal team stood out to us. They were focused on doing good work and provided clear answers to our zillion questions. They were tackling the challenge of connecting an 83 year old cast iron pipe system to a new boiler to create steam heat AND they were enjoying doing it together! They displayed respect in acknowledging each other's skills and knowledge and had a wonderfully good-natured working camaraderie that we have seldom seen. They were a hardworking team who really knows the lost art of steam heat.We happily planted their sign into the snow out in the front yard because we are truly enjoying Comfort provided by Cardinal. It was a job well done!

Lisa Wendler

a year ago

Awesome people, every service person is friendly, knowledgeable and answers my questions. I am always confident the work is done correctly. So lucky to have Cardinal Heating in town!

Susan Toth

8 months ago

Excellent service. I purchased 2 heat pump replacements from Cardinal and they are perfect and so quiet. This visit was a yearly checkup. Nick is a very friendly competent guy. Glad to see him every year!

Mike Douglas

a year ago

These guys are top notch! Above and beyond everytime. Last year had a tussle with a warranty company after my furnace went out. They handled it, and got the job done next day.Now working on finishing the basement this winter and the water heater started leaking last week, called Friday, here this morning. All mechanicals moved and replaced by 1 pm... amazing.I do construction estimation, and am baffled by Cardinal. Do you a favor and only call Cardinal!

Jessica Belcher

7 months ago

Cardinal always offers professional service with nice, respectful staff who don’t try to upsell you and offer an honest up front price before work begins.

Chad Simandl

11 months ago

I have been a big fan of Cardinal’s service for a long time. My 2 star rating is for the scheduling/call center. I don’t remember there being a call center in the past and it’s an unfortunate change. Even worse, when you schedule an appointment for a simple annual maintenance they will give you a day but can’t give you any idea of a time. Am I supposed to take off a whole day and sit around and wait for them to call me 30 minutes before they plan to show up? That’s what 2 call center reps told me was all they could do. That seems to me a poor way to do business and shows a lack of respect for customers’ time.

cherif correa

5 months ago

After installing the handheld shower head, Matt was willing to check out kitchen spray and fixed it for free. He patiently waited while I unsuccessfully tried to locate the toilet spray he was meant to install. He applied good discounts and told me the membership. I really appreciate his work! This was my second time using Cardinal and I wasn’t disappointed.

Kathy Abraham

5 months ago

A clean & check on the A/C today. Being part of the Cardinal Club helps remind me to get this service done before the summer season arrives. The staff at the office are so friendly and accommodating. The service tech explains each detail of the process while onsite. Neat & Tidy too. I have confidence in Cardinal HVAC. Always my go to company!

Ana Flores

4 years ago

Cardinal Heating & Air Conditioning is a great company for your repairs and replacements. In my experience their staff were professional, friendly, understanding, knowledgeable, and prompt with their services. In the middle of a snow storm when temperatures dropped and our heating unit decided it was done, Cardinal was there and brought in space heaters to give us a little peace of mind until our new unit was installed. I highly recommend their services to anyone with heating or air conditioning problems. Thank you!

Jeff Wachter

2 years ago

Cardinal is our go-to and trusted local company any time we need a plumber, electrician, or HVAC. We’ve tried other local companies and cardinal is just hands down the best. They do it right, their prices are competitive, and they take care of the small things (wearing booties, clean up at the end, truly consult with you on the best solution).

Ashley Weiskamp

a year ago

We recently purchased a home in Cottage Grove and unfortunately discovered a leak in our water softener due to a faulty unit. We contacted Cardinal Heating and AC about the issue and they were AMAZING! They were a pleasure to speak to on the phone. They came the same day and like promised gave us a courtesy call prior to arrival. Brandon was our technician. He was very knowledgeable, efficient and friendly. Hands down a wonderful experience. They are now our go to provider for any future heating/plumbing issues. Thank you!

Diane Dillett

a year ago

Cardinal plumbers installed kitchen sink and faucet. They came on time and were professional about their work. They were careful about my home and cleaned up after their work. They showed me how to use new equipment. Thank you Craig amd Mason. Job well done. .

Kathy Sorum

a year ago

Cardinal Heating were prompt in coming to our property to replace four (4) shut off valves to our washers. Very professional, friendly and efficient. Very satisfied with Cardinal and would call on them again if needed.

Mike Rindfleisch

2 months ago

Great response an very friendly and informative and competent. Matt is a great member of your team. He has been here several times.

Jeff Radtke

a year ago

Great service for a great price. The service tech Drew was great to work with and Shawna in the office was also very helpful. I will definitely continue to work with Cardinal.

dili ebo

a month ago

Ben installed 4 ceiling fans and he was courteous and efficient! He did an excellent job and I would recommend/use his services again.

Annette Waterworth

3 months ago

We had plumbing repairs done at our home today & the guys did an awesome job!!! Your workers always take great care to do a great, neat, clean job. We highly recommend Cardinal!

Robert Priester

5 months ago

Micheal and Mitch were excellent! They listened to our concerns, explained what needed to be done and gave us options. The completed the electrical work, made sure we were happy with the result.Both are a compliment to Cardinal H & C and their profession!

Travis Perry

4 months ago

Great service, highly recommended. Tech clearly explained all options and costs.

Glen Mercier

2 months ago

These guys are very professional and responsive. I am very happy with the install so far!

Julie Krauth

2 years ago

Great company, everyone I talked with was very nice. My repair guy, Paul, sent me a text before arriving introducing himself along with a photo so I knew who I was letting in my house. I am very happy with the service and highly recommend you calling Cardinal for all your maintenance and/or repairs!

Heidi Apfel

5 months ago

Kyle was on time, very thorough and professional. Explained everything in detail.

Lawrence Collins

11 months ago

T.J. was my electrician, he is so knowledgeable and skilled, he instantly diagnosed what was wrong with my electrical situation thus immediately putting me at ease. A great job !!!!!! I will call upon them for future needs....

Gae Seaman

8 months ago

Very impressed. Water heater went out. Had no hot water. Was able to come right out and get us fixed. Kyle was very professional and nice.

Dennis McCarthey

6 days ago

Cardinal is always a great choice. I never regret it. Excellent service!

Shahira MS

2 months ago

I really appreciate the time explaining every product and the pros vs cons.
Thanks very much!

Frodo Baggins

3 years ago

What initially was to be a visit for an estimate for bids on my mafunctioning AC, to my pleasure organically turned into a full service....Shawna in the Front Office who set up the appointment over the weekend was very helpful, attentive, friendly and accurately worked with my schedule to effect the technician's visit.First class service.Jill the technician arrived as scheduled, was equally friendly, professional, courteous and very knowledgeable with the concern at hand.She accurately diagnosed the problem, offered suggestions on what needed to be done, was patient as I considered it and worked with my proposal. She took the time to breakdown the technical verbiage to a more palatable form that I would understand and fixed the issue.She was easy going but most important on my end, took the time to connect with the customer as she worked through the problem. Top shelf service here.If these two ladies are representative of Cardinal Service and what they are about, they have gained a customer for life....

Chad Hodgson

a year ago

Second time using Cardinal. Communication is top notch. Jon was very professional today and took care to protect floors. He also answered all my questions about future maintenance and gave helpful tips to ensure long lasting furnace

Shari

2 weeks ago

The service that I received from Jarod and Justin was outstanding! Very knowledgeable, friendly and took the time to explain things to me!!! I have been using Cardinal heating for many years and I am extremely happy and satisfied with the jobs that they have done for me throughout the years!!!

Geoff S.

a year ago

First time using Cardinal and they're awesome. Jason came out to evaluate our issues and made constructive recommendations. Sean came to do the vent work for our washer and dryer. Both were very nice and professional. They arrived on time and were very thorough. They explained the work that needed to be done and why. Highly, highly recommend Cardinal for HVAC services.

Meghan Dinkle

2 years ago

Cardinal was responsive, professional, and helpful when my water heater stopped working. They were able to get out to my house quickly and figure out that it needed a full replacement, which was done that same day.Everything is working perfectly and the service was wonderful! The plumber, Paul, explained my options in an easy to understand way. He was also understanding of my noisy dogs :)

Nicole Fulton

4 years ago

Cardinal has done amazing work for me personally and our remodeling clients over the years. Today, they saved the day at my house when it was revealed that a garbage disposal had been slowly leaking into our sink base cabinet, causing damage to the cabinet and floor below. They were there within two hours and fixed the problem!

Michele Miller

7 months ago

We called for a leaking furnace humidifier unit. They had a tech out within an hour. Aaron was able to diagnose the issue and had it fixed quickly. Always have great service!!

jaclyn spahn

10 months ago

They did some work for me several years ago in another town. I try using all the locals that were recommended here. In one visit I was impressed. And the second visit I was sold. Great team!Update 11/2/22 they are still the best. I recommend them all the time!

Sherry Walters

a year ago

Matt was amazing! He was very helpful and explained everything clearly. He even found an issue with the toilet we were unaware of and fixed it. I will definitely use Cardinal again.

Mary Maasch

a month ago

Javier went above and beyond. He went the extra mile to make certain that everything was perfect. Very polite,

Betsy Calabresa

2 years ago

I had them come out to look at my air conditioner as it wasn't working. They were timely, efficient, friendly, professional, and reasonably priced! The first guy came, realized it was an electrical problem, said he would have to have the electrician come out to replace a breaker. I figured we'd have to wait for days, and he was here in less than a half hour! Fixed the problem, and was out in a half hour. Very impressed!

Elizabeth Oseid

2 years ago

Our furnace stopped working. We were able to have a service call within the hour and discussed options, given the age of the furnace. A second person (i am terrible with names) was arranged to give us an estimate for replacement, so we can make an informed decision. I have had Cardinal provide service previously, most recently to install an extension to our gas service for our new gas range. Fast friendly service from a local company. I highly recommend Cardinal!

Brandin Kast

a year ago

We had Brandon come out and inspect our water softner and Tim inspected our boiler. Both were on time, professional, very knowledgeable and answered all my questions. We will definitely be using Cardinal in the future.

Dave Bendit

2 years ago

I clogged my drain at 1am on Memorial Day as part of one last thing before bed, the day before having a dozen people over for a party. I called five other plumbers before Cardinal, and they were the only one in the area to have 24hr emergency service available. The plumber that came out was excellent - got the drain unclogged, and also fixed a leak that we hadn't noticed until we cleaned out under the sink to get to the pipes. Everything was taken care of quickly and cleanly, and I really appreciate the plumber's thoroughness in making sure that everything was dry by the time he finished. Cardinal is going to be my first choice for plumbing going forward.

Ludwig Habada

2 weeks ago

We are very pleased with Ben 's knowledge, timely work ethic and professionalism. We will recommend Cardinal to everyone we run into that needs work performed in their home. Thanks again for your help.

Claudette Wisniewski

2 months ago

I had a water leak above the kitchen ceiling. It was the cold water return that goes to my sink faucet. Matt came a made a small hole in the ceiling and found the leak.He was very courteous and personal and cleaned up everything from the mess. I would give Matt a 120% for efficiency and knowledge of this situation.GOOD JOB, MATT.Claudette Wisniewski

Stuart Merritt

a month ago

Both Cardinal technicians were knowledgeable and addressed both my immediate and longer term electrical needs and questions regarding our residence. Good to have all the electrical knowledge gained when we consider a remodel this year.

Andrew Gay

9 months ago

Our furnace died unexpectedly, and Cardinal installed a new furnace quickly. They are not the cheapest option, but their workmanship and material quality is absolutely excellent. Very good communications while the job was being scheduled and completed. Great job guys!

Tina Carlson

a year ago

We've been using Cardinal for several years now for heating and air. We have the Cardinal Cares plan, so we get a call every 6 months to schedule our heat and AC maintenance. We also used Cardinal recently to clean out dryer vents. The technicians are always professional and friendly. I love that we get a text with our technicians name and picture when they're on their way so we can be sure that the person at the door is who they say they are.

Gayla Garlick-Hansen

a year ago

Service was very good and professional. Aaron found a leak in the furnace part and when it was taken apart a gasket had been destroyed. Not fixing could cause motor issues.

Steven Berg

9 months ago

Cardinal had someone out very quickly (even though it wasn’t an emergency), the service technician was very professional, thorough, and pleasant to have in our home. He also gave us tips on how to prevent the problem from occurring again. The cost was very reasonable for the great level of service we received.

Jackie Matelski

3 months ago

Cardinal’s service is unmatched. You get what you pay for in quality products, kind and respectful technicians, and A+ service from every person you interact with. Worth every penny.

Kathy Abraham

4 years ago

Cardinal Heating & Air Conditioning offers great local service. We had our clean & check completed today by Mike. Efficient, on time, explains in detail what he is doing, knowledgeable and never makes you feel like he is in a hurry. Great company!

Louis Pace

8 months ago

We called due to an outage -- the heater failed to engage once when the temperature dropped too low -- and a filter that was over due to be changed. We are VERY grateful that Rick was dispatched to our home. His thorough inspection of our furnace revealed a previously undetected hole inside the system that was leaking CO. Rick did everything he could get all of the replacement parts that we needed that same day, so that we could keep warm without poisoning ourselves. This made for a long day for Rick, but he did not stop until all of the work was done. He showed us each item that needed service, and explained everything that he was doing, patiently answering all of our questions. We were very impressed by his professionalism and attention to detail.

Josh Mcdermott

4 years ago

Professional, courteous and knowledgeable representatives. They walked me through my new furnace and A/C units and answered all my questions. Installation was quick and they made sure to good care of my home keeping it clean while they worked and made sure to not damage anything. Would recommend them to anyone.

Ryan Antony

9 months ago

Matt came over, provided tremendous service, and did a great job fixing our problem. We really appreciated the way he went about taking care of us late on the night before x-mas eve.

Blake Bee

8 months ago

Paul from electrical was extremely helpful, informative, and knowledgeable. Provided us a better understanding of our old electrical panel and gave us recommendations for upgrading and the benefits that come along with it.

Scott

a year ago

Kevin from Cardinal replaced our broken tub/shower water control. He had to add 2 stop valves which we didn’t have and needed to replace the piping adjacent to the water control hub and remount it to fit the existing holes. I’m very handy but wouldn’t attempt this myself.Total cost was $600, just what was quoted, even though it took an hour more than anticipated. Done beautifully, no leaks, nice looking pipe sweating. I didn’t smell anything, he worked quietly and was very communicative before and after the job. I highly recommend Cardinal and ask for Kevin, he’s a pro!

Saroeuth Khath

a month ago

We're very happy and satisfied with our technician Kyle. He did an excellent job on reinstalling new water lines for our refrigerator and dishwasher. He was very descriptive and professional. Highly recommended!

Jim Kossin

2 months ago

I had a very positive experience with this business. Everything, from the initial call for service to the completion of the job, was flawless and very smooth. Great communication all around. The folks who answered the initial phone call were very professional and friendly. The technician (Kevin) arrived right on time and fixed the issue (leaking pipe) quickly and expertly. He was also very friendly. This is the first time I've needed a plumber in Madison, and I chose Cardinal based on the previous excellent online reviews. I'll add my excellent review to the list. I would absolutely call them if I ever need help again. I couldn't be happier with them.

Tovah Noonan

7 months ago

This is the second time I've used this service. Today was just a yearly heater maintenance. I plan on continuing their service. Nice and professional. Would recommend to others.

Roxanne Bibeau

3 years ago

Exceptional service, knowledge and I highly recommend Cardinal. I had electrical work done for a new washer and dryer in my condo. Mike the technician, was courteous by calling when he was on his way, explained what he was doing. When he was finished he explained the breakers technical information. The estimate was exactly what I was billed, no hidden fees.100% happy with the work.

Nancy Wiggand

2 years ago

Matt was friendly & answered all my questions. He replaced the drain pipes under our kitchen sink and repaired the toilet very fast. No issues with anything and I am happy it's all fixed. The reception is also very nice to talk to and is very helpful. I will use Cardinal again.

Michelle Harper

4 months ago

Our air conditioning wasn't working, and we called for help on a Friday. Cardinal was able to get us an appointment Monday. Jill came out and diagnosed the issue right away. We needed a new blower motor and a new heat exchanger, and the heat exchanger was going to take a few hours more to install than the appointment allowed. Jill made arrangements to extend our appointment and stayed until both jobs were done!We are so grateful for Cardinal Heating and Cooling, for their scheduling flexibility and dedication to customer service excellence! And big thanks to Jill for making our situation work, so we could have air conditioning! Five stars!!!

Carla Mc

2 months ago

After watching it rain from my basement ceiling i callled Cardinal. Kyle found the leaking refrigerator hose in my kitchen floor/basement ceiling. He replaced it with copper tubing so NO MORE LEAKS. Kyle is knowledgeable, very friendly and identified/fixed the plumbing issue in under 2 hours! Im so glad i called Cardinal!!!

Bill Paul

6 months ago

Furnace stopped heating on a 13° night at around 9pm. Called Dave at Cardinal Heating who came over within a half hour and assessed the problem and made the adjustments so everything was working again. He hing around long enough to make sure the house was back to desired temp. Dave was friendly and explained the issue and what he did to correct it thoroughly. I would recommend Dave highly.

Gene Davis

a month ago

Cardinal Heating has always been a great value for my hvac needs. Quick and friendly, always on time and knowledgeable on all facets of the business……

Brenda Barry

3 months ago

Cardinal Heating & Air Conditioning is by far the best HVAC company I have ever worked with. Not only are they professional and extremely respectful, they are down to earth. They explain everything they do and they let you know about things that are ok now but could use repair or replacement down the road. There are no pressured sales tactics for things you don't really need (unlike other companies I've used). Cardinal has sent us gift cards towards future service repairs, as well as sending us thank you cards and cookies (which my child devoured) simply because they appreciate us as a customer. I mean seriously what ither company goes out of their way to do that? Cardinal also does plumbing as well as other services, so it's a One Stop Shop! I highly recommend Cardinal. You won't be disappointed!

Kristy Riley

a month ago

The electrician was very professional and completed his work efficiently. When completed, he explained what he did.

Mark E Hottinger

2 years ago

Cardinal Heating is my go to business for Heating and Air Conditioning services. They supplied, installed and maintain the furnace and air conditioner for our home. They always do a great job with that. However, they also do Electrical work and they just installed two new outlets (one for our water softener and one for a new gas stove) and wired a dryer booster fan with a switch for me. Their prices are competitive and their technicians are prompt, courteous and get the job done right. We couldn’t be happier.

Bryan Grau

5 months ago

On time. Explained and gave evidence of before/after. Polite, respectful, knowledgeable . Please remove curbside sign.

Kat Mc

2 weeks ago

Tyler M came over for an inspection. He is professional, friendly and a great listener. Highly recommended!

Collin Kromke

a month ago

I've been a customer for almost 20 years, and Cardinal never disappoints.

Chuck Nemeckay

4 weeks ago

Our Technician was Javier. He was very polite and knowledgeable.
He explained the issues with my A/C and was able to get the part paid for by my 4 year old warranty. I’d highly recommend Javier and Cardinal Heating and Air Conditioning.

Tanner Stubinski

3 months ago

Techs that came out were very professional and knowledgeable. Gave us good information and are helping us get quotes for replacements.

Tammy Wolfe

a month ago

Cardinal Heating and Air are the best. The tech that came to my home was Rick. He was kind prompt and he got the maintenance job done quickly. Thank you Rick! And Thank you for Cardinal and Air for being there for me!

D C

a month ago

Excellent customer service---well deserved exceptional reputation.

Michael Litzkow

a month ago

Javier arrived promptly and did a very thorough job on my air conditioner. I had been concerned about a noise the unit was making, but he found a little part rattling on the sheet metal cover and took care of it at no extra charge. The noise is gone. Thank you Javier!

Jon Andrae

2 years ago

We had our electric panel replaced. Awesome service. The team did a great job, tested and labeled all the new beakers, coordinated the work with the town and with Alliant Energy. They even had a little heater they left in our kitchen area running on a generator during the work. The heater was very appreciated since it was in the low 20s all day I'm really impressed with Cardinal!!

Cody Pivonka

a year ago

Tech went above and beyond to make my unit run the best it could, even after replacing the part I called about. He didn’t charge me for the extra time he tinkered around either. Above and beyond service. Service was golden

Robert Luck

2 years ago

We had Cardinal install a whole house dehumidifier. The price was on the high side but the quality of the product and installation is terrific. The tell you who is coming and when and lo and behold, they show up. They put down floor protection, wear shoe covers and masks. They clean up after they are through and they don’t waste time. There would be faster ways using flexible ductwork but the used rigid. Very clean and professional look. We will use them again.

Joy Swantz

2 years ago

Just wanted to take a moment and say you’ve got some of the best guys in the business! Polite, clean, organized and the crew here did outstanding work, from the estimate to the actual work!! We couldn’t be happier!! Thank you Cardinal HVAC!! Security system (cameras) have been installed and work great and the soffit lights are beautiful!Thank you,Ryan and Joy Swantz

Vicki Gutierrez

4 months ago

I tripped a wire that made the main circuit breaker go. Wesley did an assessment and figured out it was something easy to repair. I was very pleased with his honesty and repaired it.

James Role

4 months ago

Great service as always! My ducts look so much better. Thank you so much!

James Mayhew

4 months ago

My experience with Cardinal Heating and Air Conditioning was great! I called in the morning to request service and the technician was at my place in the early afternoon. He was very friendly and did a great job of reviewing the alternatives for addressing the problem in detail. I felt that the decision I made was the best. The work was performed very quickly and professionally. I am very happy with the final results. Thanks!

Ann Smiley

2 months ago

Kevin and Ben were professional and courteous, and skilled at explaning work and terminology for a layperson. They respectfully wore (and removed/replaced) protective booties throughout the repair work.

Dale n Donna Saari

2 years ago

Cardinal people were so professional and friendly. They installed a new furnace and AC along with a new thermostat. We are very happy with the products and fair pricing. We would recommend Cardinal to our friends and neighbors anytime.

Karen Jahns

3 years ago

We needed to get our Furnace and Water Softener checked out. It was very easy to book an appointment and was very easy to work with them. Since we had to have two separate appointments, they were able to schedule them for the same day and around the same time. I got a text notifying me when the plumber Paul and HVAC tech Jill would be arriving. They were very prompt and friendly. We had our furnace cleaned and checked. Our water softener hadn't been working so we had it checked as well. One part needed to be replaced on our furnace which was taken care of that day. Paul let us know our options for the water softener, cost to replace or order a new part for. He ordered a new part on Friday and it came in Monday afternoon. Cardinal Heating and Cooling called me to let me know that the part was in and wanted to schedule an appointment to complete the fix on our water softener. Paul came the next day in the afternoon on time and fixed it. Very happy with our services and the customer service received from this company.

Shannon Kennedy

2 years ago

I scheduled an inspection and cleaning of my furnace and AC at my new home. I received a text about 30 minutes before the tech arrived confirming the timing was ok. The tech arrived as expected, wore a mask, and put shoe covers on to protect my floors. The tech was awesome and fully explained what he was going to do and then after inspection reviewed issues with me and got approval to make repairs to the AC. The old furnace had a crack in the heat exchanger and other issues, so I am getting quotes for replacement. Overall, I am very pleased with Cardinal and highly recommend them for service.

Barbara Clark

2 years ago

Matt was great- also the receptionist with whom I made the appointment was friendly and helpful. Your company is very upfront about costs! We already utilize Cardinal for heating and cooling and based on this experience will add their plumbing department to our list of service providers!!

Chandler O'Connor

9 months ago

Cardinal was able to get out to my house the same day to help with my electrical issue. Sam was very helpful and professional. He was able to explain what the issue was and what the best option would be to fix the issue. Would highly recommend Cardinal.

Caryl Shade

a year ago

My furnace stopped working in the middle of the night and it's very cold outside. I wasn't sure if the problem was furnace or thermostat related. Talked to Cardinal at 8 am & by 11 am their technician, Jill, was here. She figured out it was the thermostat wiring which I had messed up. She was very professional & friendly, and didn't make me feel bad for wiring the thermostat myself. 😁 I will definitely call Cardinal again.

Charity Morgan

7 months ago

Cardinal Heating is top notch in customer service and quality! We are really happy with their services, speediness, professionalism, quality. Highly recommended.

Kathleen M Kelm

a year ago

Thanks very much for sending Mike out today to address the problems with the smoke and carbon monoxide detectors. As usually, Mike provided excellent service, explained what needed to be taken care, provided the quote upfront and spent time ensuring that any related areas were considered - spotting a small problem that he also took care of. Always a loyal Cardinal customer!

Chuan Zhang

4 years ago

It was “normal” to snow at Madison in April, but it was too bad that my gas furnace won’t work. Even with three small heaters at the living room and bedrooms, it was still cold. I contact Cardinal for replacing both the furnace and air conditioner. Very like the professional consultants by Scott and after one day my new equipments are replaced. I am very satisfied with this quick and professional work by Cardinal.

Tammy Lane

a week ago

The technical did a great job. Very happy with my service

Shane Joynes

3 months ago

Javier was amazing! He was super efficient, knowledgeable, and got the job done way under the price it couldve been or others might charge. Went from having no AC during some hot summer months to almost being too cold it now works so well. Definitely would recommend Cardinal and Javier.

Christopher Bruegman

3 years ago

My furnace went out during the first cold spell of December, 2019. I called Cardinal and explained what happened and they were so kind and prompt to offer assistance. They had a tech come out that same afternoon to assess what options we had to fix or replace our existing unit. They were also able to work with some constraints that we had to ensure we had the least out-of-pocket expenses. Once we figured out the logistics of the replacement, they had my new furnace completely installed in less then a day. We have young child which was a concern for us given the cold temps that week. Greg Mair, not only checked in with us frequently along the way, he offered to bring us a few space heaters to get us by until the unit was installed. I am a Cardinal Heating member and will continue to be after this great experience. I can't imagine working with anyone else after this. What could have been a complete nightmare turned out to be a minor inconvenience. All the people involved were accommodating and kind and we greatly appreciate the stellar service. Keep up the great work!

mark malaney

2 years ago

I used cardinal to have my electrical service upgraded. I know there are other guys out there that may be cheaper but I'm glad I went with cardinal. Mike my technition was prompt, courteous, clean and informative. He performed all services I requested and even cleaned up the wire managment into the service panel. I would definitely recomend using them to any of my colleagues or friends.

Matt Pedersen

3 months ago

AC Refrigerant top off. Very responsive and courteous. Explained repair very thoroughly for me to understand.

Sarah Gernetzke

9 months ago

We love Cardinal. They are always extremely helpful. Tyler helped us today, and he was amazing. He was patient and answered my hundreds of questions.

John Primm

2 years ago

It's hot. The A/C went down. They were able to respond within 24hrs, which, I think, was very good. Service was performed ONLY after checking with me to approve proceeding. This is as they stated, and that is appreciated. My unit was old and will get replaced soon. The current repair was ~$350. I might have sprung for a totally new unit if they could have given me a price relatively quickly, but they needed to send someone out to give me a quote. A few pictures sent to the home office would probably have been sufficient to generate the quote.(I've been in this situation before with other companies) I wasn't willing to arrange a different / time and day to get a replacement quote, so had the repair done. Overall, very pleased with the service!

Alicia Stensberg

a year ago

Ian and his team were professional and personable. The team was on time and the advance notifications of their arrival was helpful. Cory was helpful in scheduling the service and assisting with the financial aspect. I’d recommend Cardinal and will use them in the future!

Andrew Hoffmann

a year ago

Easily the best home improvement service I have received! You won't be disappointed.Quote:I worked with Greg for a quote on a new furnace and A/C. The quote was easy to understand, with my options being clearly laid out with their pros and cons. It was clear Greg knew the systems very well and easily answered my questions, even following up with videos explaining a feature.I liked that the quote was a flat fee with labor and parts included. Greg took a ton of measurements to ensure the quote was accurate and that there would be no surprises during installation. He was honest about Cardinal's own motivation for the special offer I was receiving, which made me feel confident. The quote and final price were the same.Installation:Installation was offered the next day! (This was during their quiet season.) There were two installers, Rich and his colleague who's name I forgot (sorry!) It was clear they took pride in their work. They arrived on time with everything they needed. They were incredibly organized, with tools laid out neatly. They didn't blast music, swear, or talk about anything uncomfortable. Lots of laughing and good moods. I was easily able to work at my desk while they were installing the system.Nothing went wrong during the installation. I am very impressed with how clean the wiring and plumbing are. Rich took the time to show me everything, inside and out. He gave some tips on how to run the system efficiently and take care of it. They cleaned up really well! Like they were never here.The equipment:Love my Comfortmaker equipment so far! What an upgrade. Everything is quieter and my home's comfort level is noticeably more consistent.I know this is a glowing review, but I honestly couldn't find anything wrong with my experience. You won't go wrong choosing Cardinal.Update 5/13/2022: Still using Cardinal for plumbing jobs and still very happy. Every tech has been kind and competent. Prices are up but that’s the case everywhere.

Ariel Snow

8 months ago

8:40pm hit on December 27th and I heard a loud noise and water everywhere. I googled 24/7 plumber and they popped up and I’m so glad y’all did! I called got a hold of someone instantly and they were out first thing in the morning to fix the problem! I fully recommend.

Jessica Starks

11 months ago

Service was done in a timely & professional manner. Technician was friendly and helpful with my questions. I would choose to do business with Cardinal again.

Guy Weber

a month ago

From the follow up to my initial call, to scheduling the appointment and the professional work done by Jimmy, it was a very good experience.

Catherine Buege

2 years ago

They were knowledgeable, patient and professional. They did a great job with a difficult assignment due to the previous installation of the heat pump they were replacing. I will definitely recommend Cardinal and especially these young men in the future.

Eldon McLaury

a month ago

Duct Cleaning: Competent, Thorough, Courteous and Efficient,
A well organized program -- Highly recommended. A job well done.

Linda Nolan

a year ago

WOW! What a great company... Professionalism/Prompt Service/and Integrity is what you are all about. To say you are amazing is an understatement! We are so moved by your compassion and prompt service!
God bless you all! The family of Amiee Drake-Jeff Drake

Martha Stacker

2 months ago

We have had the pleasure of working with Cardinal HVAC, electric and plumbing. To say the least they are professional and accommodating. Lifetime customers. Highly recommended!

Lisa Schoenberg

a month ago

Greg answered all my questions and truly was looking out for us. It was a wonderful experience.

Kelly Trapp

a month ago

We’ve been members of the Cardinal care club for a few years now and I’m always so impressed by the service experience we get with Cardinal. I have nothing but great things to say about every Cardinal employee I’ve ever spoken to on the phone or had in our home for service. We definitely will continue to be club members!

Rick Ziemek

8 months ago

Justin and Patrick just installed a humidifier and air Ionizer at our house. They were very professional and courteous.These guys are great. I highly recommend this company.Zach Z

Privacy is a Legal Issue

11 months ago

Very pleasant to work with. I hired them to perform a routine check up and will use the company again as needed for repairs or new system. Thank You.

alfred johnson

3 months ago

I would recommend this company for any repair or work.For several years we have used Cardinal, every Cardinal employee who has come out has been superb. They have took time to talk and explain what they are doing answering questions. Appreciate the professionalism, customer service and the continued dedication to promptly meet our needs.

Kim Liebl

4 years ago

I couldn't have asked for better service in any aspect.Typically, these days, I'm pessimistic when contemplating a large home purchase like an air conditioner.We were in the midst of a week of 90° weather & in need of a new air conditioner!The receptionist, Jeff Suchomel, & the installers were fantastic!The receptionist's call back & appointment scheduling time was impeccable.Jeff provided great knowledgeable, sound advice without giving the dreaded long hard sale.The installers were friendly, professional, & thorough.I can say, I have great confidence in the work and quality of our newly installed air conditioner!I, wholeheartedly recommend & support this great local business!

tamsin ford

5 months ago

Jonathan was great. Fixed our gas leak and explained to us what he did. He was timely and personable.

Sue W

4 months ago

Very thorough job. Lots of pictures taken to show areas that may need repair. Lots of support if tech needs another opinion. Locally owned.

Nathan Barnes

a month ago

Quick assessment of my electrical concerns. Prompt, professional and courteous service.

Diane M Samdahl

2 years ago

I used Cardinal to install a new furnace last year. This year I had them back to do annual maintenance on that furnace and my AC. Their technicians are professional and knowledgeable, and take time to answer my questions. I feel confident that my HVAC is in good working order after their visits.

Carlie Malone

a year ago

Cardinal was fast when our ac stopped blowing cold air. Jill, our technician was great and explained to me the issue, answered my questions, and had our ac back up and running quickly!

Susie Froehle

2 years ago

Our heater broke on one of the coldest days of the year and Cardinal came out within the hour and made the necessary repairs. All of the team was courteous, professional and clear about the process. The technician gave me a thorough explanation of the issue and made helpful suggestions specific to my furnace in order to help maintain it. I am VERY happy with Cardinal and will use them for all of my heating and A/C needs in the future.

Damon Martinson

3 years ago

Cardinal Heating and Cooling was amazing. Showed up right away and worked with me to make things affordable! Mike the technician provided amazing customer service and was very knowledgeable!! I will definitely continue to use them for all my heating and cooling needs.

Jessie Gallagher

9 months ago

We use Cardinal for everything and they never disappoint. Our recent water softener install went great. Tech was super professional, answered all my questions, and insisted on getting a smaller tank delivered to the house the day of the install because he didn't want me to pay for a unit that was too big for our needs. He also redid all the piping that wasn't up to code. In our experience Cardinal techs are extremely knowledgeable and never cut corners. Oh and did I mention the water softener was almost half the price that Culligan quoted me?

Steven Larsen

a month ago

Came right on time. Quickly diagnosed and fixed the problem. I asked about other lighting projects and they gave me great advice and recommendations. I’ll use them again.

Peter Fricano

4 months ago

Absolutely excellent knowledge of pluming issues that 2 other plumbing companies could not find.
Cardinal Plumbing was on time & their plumbers are true experts.

Travis Brown

4 months ago

We use cardinal for all of our heating, cooling, sump pump, electrical, and plumbing needs. They have a installed our HVAC, performed routine and ad-hoc maintenance, and come out for repairs too. Reliable, professional, thorough, honest, and friendly. Wouldn't go anywhere else!

Ben Eastman

2 years ago

My gas hot water heater ran error codes and sadly had to be replaced. They diagnosed it in 15min. Then i got financing fast and we replaced the whole unit. 3 hr total with complete delivery, tear down and haul away if old one and new one installed fitted and tested. Awesome service guys and my pipes were old so it was a work out. Will 100% use them again.

Pam Kempfer

a month ago

The person that came out was very professional explained everything very well to me and I actually understood what he was saying and I look forward to hearing from your company again about my estimate and about work schedule

Thad Jackson

11 months ago

They were able to fit me in same day and installed the toilet I had purchased as well as fix my leaky tub faucet.

Scott Miller

a year ago

Great friendly professional service. Technician was very knowledgeable and took the time to explain “tips & tricks” to maintain efficient use of AC unit.

Jon Stevermer

a year ago

We’ve used Cardinal before and they make it easy to schedule an appointment, do a great job of setting expectations and kept us informed.TJ was the technician today. He showed up on time, we discussed the project and then he went to work. He was professional, very personable and did a great job. Cardinal offers a wide range of service and we’d recommend them for your project.

Mike Fuller

4 months ago

David from Cardinal came to my house to take a look at my A/C system, which was giving me trouble. He was very professional and took the time to explain the problem to me and all my options. I was very impressed! I will definitely consider Cardinal for other services around my house as well.

Jim Shepro

9 months ago

They really take the time to listen to customerI have an unusual heating systemAn outdoor boiler system that needed to get fitted to a new heat pump unitThey came out several times before they came up with a planLike I said my system is unusualWe got it all installed and everything is working greatThey put a much more efficient system in that works amazingly well with the wood boilerIt's all about saving moneySpent a little but will pay off shortly

Michelle Deweese

4 months ago

Kyle was very responsive and quickly assessed what was wrong with the pipes. Conscientious, knowledgeable and friendly. Great quality work!

Ray Petkovsek

a year ago

TJ was great. Friendly, knowledgeable and excellent customer service. We hired Cardinal for other work in the past and highly recommend them.

Dan Hagan

a year ago

Water heater quit working. I called around and decided on Cardinal heating for repairs Technician was super friendly, professional and NXNV5ECN87Y. He arrived within an hour of my call. Repair took maybe 20 minutes

C LV

a year ago

We hired Cardinal for a tune up and to replace our air filter since we just bought our home last summer and wanted to start an annual tune up.The technician that came ultimately told us that they wouldn’t finish the tune up because our heat exchanger was broken and that it was unsafe for our furnace to be turned on. The technician tells us that we can contact our home warranty to get it fixed or replaced. Cardinal charged us full price for the tune up (even though they didn’t finish), filter and diagnostics (even though they didn’t run any numbers and they said a visual diagnostics was what they perform). We were concerned about the furnace so we contacted our warranty company right away and they sent out another company. Said company comes within the next hour and tells us our heat exchanger is working perfectly fine and is not broken. They run diagnostics and show us the numbers that explain that our furnace is safe to be on. We also get charged for the second company’s service which basically was to tell us nothing was wrong. The only reason I’m giving Cardinal a 2-star instead of 1 is because Cardinal agreed to refund a part of the tune up fee since they did not finish.

Leah Narans

3 years ago

Cardinal was a life saver! I got home late and the house was hot! Jeremy was able to get there in 30 minutes and we were up and running in 15 minutes! Cardinal is always professional and responsive. I highly recommend them to anyone!

Alexandria C (Alex)

4 years ago

I sent Cardinal an online message late at night, they called immediately the next day and got someone out to fix our water heater. They installed a new one in an hour and left no mess. I received an up front estimate before installation. Their pricing is average with those around the Madison area. Very happy! Alex did a great job.

Cincha G

a year ago

Jason was very helpful and knowledgeable in solving the problem with our duct work. Both he and Seth did quality work in a very timely manner. We definitely would call Cardinal Heating again.

Tony Robinson

a year ago

I am just thankful for the continued professionalism and respect that has been shown, on every single occasion that any representative of the Cardinal H&P has shown me during a visit to me and my family home. TJs work was observed afterwards, and I am confident I received some his best craftsmanship. And my sincere gratitude for Ian taking the time to show me the exact specifics of the work done, and appropriate measures needed to control my new equipment. Thank you again without any hesitation!

Aimee and Mitch M

7 months ago

Andy is another great technician fromthisbusiness. He's very knowledgeable, helpful and personable. I do have additional work I need done in the spring and I'm definitely going to request him.

Karen Emery

2 years ago

As this was our first, experience with Cardinal, we did not know what to expect. We had asked for a furnace assessment as well as an annual maintenance service. From the time of the placement of our call, we had a technician on site within three hours who was professional and extremely knowledgeable. We could not have been more pleased. Communication was outstanding at every point of contact even sending a text message as to arrival time and a picture of the technician. The technician made suggestions as to a needed replacemnt part but at no point did we sense any pressure to purchase.

Ryan Pieters

a month ago

Knowledgeable, easy to work with. Prices are high, but they get the job done. The preventative service plan is excellent.

Rachel Hanson

6 years ago

The techs at Cardinal were very quick to respond to our calls and come out and help us when we had no heat - even over a weekend! Unfortunately there were multiple issues and they had to come out many times, but they always made us feel like we were their first priority and they didn't give up until our heat was back up and running again! Very impressed with their professional service and dedication. I'm glad we called them first.

Scott Mink

a month ago

We have done business with Cardinal Heating and AC for many years. We use them for our rental properties and home. We have had 2 AC's and Furnaces installed by them and they are very very professional and provide great service. We had an issue with one of our furnaces and after a couple try's of fixing it they actually replaced the entire unit with no hesitation to ensure they had a happy customer. We also recently discovered they do Plumbing as well and have just hired them to do a project for us. Highly recommend.

V S

6 months ago

I am a little torn on this review. On the one hand, for the factors that actually matter, they did a great job: fixed my toilet, didn’t charge a lot, and even provided his own supplies. On the other hand (no pun intended), he did stick his bare hand into my toilet. And then proceeded to touch my door knob before he washed his hand. If he had worn a disposable glove it would’ve been much appreciated and a perfect visit.

Brittney Spillner

4 years ago

Technicians always provide quality and informational service. This company provides a variety of services reasonably priced. All my questions are always answered and I feel like I am a part of the process. The receptionists are also very helpful. They also worked well with our home warranty. Highly recommend.

Maggie McGuire

3 months ago

Great booking process and Kevin G. Went out of his way to be innovative and suggest other things that I should be looking at.

Ricardo Garcia

a month ago

Javier zepeda was an excellent and professional service agent. we highly recommend his work and definitely looking forward to use Cardinal for the future

Leonard Moe

3 months ago

Our technician Tyler was professional, courteous and did an excellent job servicing our air conditioning system.

Elliot “Welcome Well” schulz

11 months ago

We have had excellent experiences with Cardinal for years now. Everyone who has been out has been amazing and so kind and friendly. A special thanks to Matt Behm who was just out to do our furnace inspection and we got to chat about cars again! Great guy, great company.

John Censky

a year ago

I called Cardinal plumbing and heating at 7:30 in the morning they arrived at 9:30 in the morning and they installed my new water heater cleaned up and left by 1130. The technicians were extremely polite knowledgeable and friendly. When they left the area was cleaner than when they arrived. I am very pleased.!

Steve Krallis

3 months ago

Great company. They do everything! I just had my disposal replaced in my kitchen while their master electrician was quoting an electrical job for me.Oh yeah, they service my furnace too! :)Highly recommend!

Mary Carr

7 months ago

I have been using Cardinal for years and always find them to be professional, informative, helpful and timely. I recently had an issue with my thermostat which resulted in me not having heat overnight. Kudos to Paul for talking me through all viable options after hours and to Aaron who responded early the next morning to do the repair. I highly recommend this business. Thank you !

Leah Schmid

4 months ago

We use Cardinal for most of our professional trades services because they're just so good at what they do! We had a mishap that severed a wire and cut off power to half our house. Cardinal was able to send out a team same-day to get the repair done and power restored. Dominic and Mitch were prompt, professional, and consulted with us throughout the diagnostic phase of the repair so we could find the best solution to the problem. I appreciate that they take the time to walk through the problem and potential solutions with me. And everyone we've worked with at Cardinal, from the dispatch and scheduling staff to the technicians, have been genuinely lovely people! It's so much less stressful to deal with big home issues when the person helping you through it is pleasant. I'd recommend Cardinal for any of their services!

Andy Bock

5 months ago

Quick appointment made. Serviceman very thorough. He provided explanation of work and made suggestions for future maintenance. Very impressed. Will repeat request for annual checkup.

Marge Gunderson

3 weeks ago

Matt was so helpful. He answered all my questions. Matt is professional, polite, patient, trust worthy and someone that I enjoyed having him in my home to solve my problems. Cardinal is lucky to have Matt as your employee.

Julie Sammer

2 years ago

Cardinal Plumbing was fantastic—they got me on the list right away for service. Carl was my plumber and he was amazing-so nice and professional and fixed my leak in about 10 minutes. Such a relief!

Brian Goff

3 months ago

Great company and really professional service technicians that care about their customers.

Aaron Van Lieshout

2 months ago

I have used Cardinal for my HVAC, plumbing and electrical, very satisfyed with the job!I recently had an electrical issue, we thought it was fixed, but later diacovered some outlets still not functuoning. Eventhough i signed off on thr work, they sent a tech out to finish the job, no extra charge. Top notch, 10/10 would recommend.Shout out to Mike S. Always finding the weird stuff the previous owner left for us!

Metal Monkey Studios

3 weeks ago

Nick was incredible! He even got stung by a wasp without any complaint! Highly recommended Cardinal Heating for all they're services!!!

Kristin Pachal

6 years ago

My furnace went out on a Saturday night and the technician from Cardinal was at my house quickly and he diagnosed the problem quickly, went to the shop and picked up the necessary part and installed it. The customer service was great and I really appreciate the efficiency in which a Saturday night emergency call was handled! I would definitely use them again!

Laura Boxhorn

a year ago

Excellent, prompt service and fair price. Kyle did a big job at my house and could not have been more informative, professional and kind. I highly recommend!

Love Vanessa

2 years ago

Initially had Mike come out to the house to provide an estimate on an electric job, but couldn't do anything at that time. When the project started, Cardinal was contacted again and thankfully, they were able to send Mike back out, which was great because he already knew what I needed. Mike walked me through what he was going to do and made it very painless! I appreciate the great service he provided and the quality of work that he did, to allow me to install a new patio door where I had an outlet! Mike was fantastic and Cardinal Heating and Air Conditioning was a great business! They will definitely be my #1 for all my needs related to heating, cooking and electric! Steller work!!!

erik burtz

2 years ago

Cardinal Heating has always been good to us. They take the time to work with us to find the best, most cost-effective solutions. They know their equipment, building codes, and are highly technically proficient. They replaced our old water heater, which they estimated as a 3-hour job, in half the time, even allowing for extra work to install the proper venting. We will not hesitate to call them whenever we have a heating cooling or plumbing issue.

Trenna Boyd

5 months ago

Jonathan was fantastic! Communication with their office and scheduling was efficient and friendly. Highly recommend!

Maria Sandgren

a month ago

Excellent same day service to repair AC in middle of heatwave.

Linda Ande

a month ago

Knowledgeable and courteous service man. His work was finished quickly with positive results. Thank you, Cardinal Heating.

April Muszynski

5 months ago

Cardinal came to my rescue after my furnance had died. We also needed a new AC so figured do it all at once. First we met with Jason to get the quote. He was amazing. Went over everything in grand detail. We were sold. Luckily they had an install opening that same week. They showed up at 740 AM and were done around 230 PM. They got the job done like we wanted and couldn't be happier! We also got some cool bells and whistles that will make our home air better! I definitely recommend them. I wouldn't want to go with anyone else.

Brian Kwong

6 months ago

Kyle came to replace out water shut off valves at the same time as our neighbor since the water had to be shut off for the whole neighborhood. He was efficient, fast, and friendly. Everything I've come to expect from Cardinal Heating & Air Conditioning. While he was here, he noticed an issue with our sump pump and brought it to my attention. He even told me he was going to eat his lunch in his truck in case I needed to a replacement pump or something else. I had no idea our sump pump wasn't operating properly and that's a big deal in Sun Prairie in the spring time. He's helpfulness and friendliness was above and beyond what I would expect any vendor coming to provide service to my house. He made sure everything was alright before he finished lunch and left for his next job.Kyle is one reason why I'll be coming back over and over to Cardinal Heating & Air Conditioning. It's that level of service and helpfulness that puts them above everyone else in the area.

Sandra Pierick

a month ago

I've used Cardinal Heating & A/C since 2005. My parents back into the 1990s. They do an excellent job. I like the one year maintenance contract because I don't have to remember to call to schedule A/C and furnace checks each year. They call you.

Ronald Weber

3 months ago

Cardinal did a great job cleaning my ducts. They were on time, expedient, and professsional. Price was very reasonable. I would use them again.

Amy C

2 years ago

We have had 3 different jobs (electrical, plumbing & duct/Iwave) done over the past 3 months. Each time the workers were polite, efficient & tidy. They always went over the completed work & made sure the area was clean from any materials or dust. Cardinal is the only business we deal with for our house projects.

Kelly Staerzl

3 days ago

Every technician, from installation to annual inspection, has been incredibly professional, friendly, and quick. Their team keeps me updated on appointment times and I love the customer service! The equipment installed works great as well- very quiet & efficient.

Paul Opper

3 years ago

My technician was awesome. He explained everything to me as he did it. Accidentally while removing a circuit board, wires came detached and was no longer usable. He told me what had happened, called and reported the situation to his supervisor in front of me, the part was replaced with no cost to me. Integrity first!

John Klak

3 years ago

The technician was right on time. He was efficient and thorough, letting me know of everything he addressed procedurally for maintenance and testing. He covered all bases for mask, glove, and foot coverings for Covid while he was in my unit and was able to answer my questions about what to keep an eye out for. He went above and beyond to take care of the minor details too, adjusting the bracket so my air filters fit in without having to be crunched down. I definitely appreciate everything he addressed and would recommend him!

Christopher Long

3 years ago

Had an AC check done when my HOA organized it, something I've been meaning to do for years and just never got around to. Setting up the appointment was easy and the service was performed today and it was excellent. Got everything looked at and tested, all is working good.Javier was incredibly helpful, friendly and professional....chatting with him was probably the best part and I'll be asking for him in the future if at all possible. I finally have at least a basic understanding of the kind of unit I have, which is really nice. Thanks Javier!

Daniel Neff

a month ago

Mike and Dominick installed a 200amp service in are house. Did an excellent job. Very nice and professional guys.

Dawn DeGrote

11 months ago

The Cardinal crew cleaning our condos dryer vents were very professional and courteous and Cardinal offered a good price.

Timothy Petrie

4 months ago

I left a message on a Sunday afternoon and recieved a call back right after they opened the next day. They were able to get me in that same day and everything was resolved quickly. I'd deffinately use them again.

Henkel Home

a week ago

Staff is very dedicated, knowledgeable and pleasant to work with.

Virg Newell

a year ago

Friendly on time service, explained what it would cost before beginning work. Was able to save me money because the electrical box didn't have to be replaced. Assembled my ceiling fan and installed quickly. Cleaned everything up and took our old ceiling fan so we didn't have to deal with the disposal.

Linda Smith

10 months ago

Have been using Cardinal since furnace installation some years ago. We have always been satisfied with the quality of their work and suggestions for how we can keep the furnace in good working condition. I do feel we get good value for the money.

jim wilson

3 weeks ago

the technicians were very competent and efficient. We discussed the best way to cap off some bathroom lines. They recommended waiting to install new valves until after the new vanities were installed. They event removed a vanity that had a leaking valve for me. Very satisifed with the work performed and the expertise and professionalism displayed throughout.

Steven Brutosky

4 years ago

After a 20 year old furnace failed I called multiple dealers in town for estimates. Cardinal got back quickly, as did many others, but Cardinals on site rep who visited my home did the most detailed walk through, inspection and asked questions none of the other reps asked. The original estimate was on par with some and slightly above others. I felt comfortable leaning in Cardinals direction. Later that day I received a call about a manufacturers monthly 2-fur special that had expired but they would extend it. I ended up getting better 2-stage units and a whole home WiFi thermostat installed cheaper than the competitions lower 1-stage units.The install appeared flawless and as I was recovering from surgery the guys worked carefully, quietly and respectfully to make the experience great.Happy I took a chance and called Cardinal for what was making a “not fun purchase” enjoyable. Plus they offered the right mix of service and parts-labor warranty that the others did not match.Thanks Cardinal!

Pam Saunders

2 months ago

What a fantastic job the Cardinal employee did. Really knows his stuff. Also cleaned up every bit of area he worked in. Looked better than before he came. Pleasant man and very kind. So very grateful that after 2 previous plumbers, this company came and did it right the first time. Cost was very reasonable. Much less than I paid the others! Thanks Cardinal.

Steve Schwartzer

4 years ago

Awesome experience with Cardinal Htg and Air! They were super friendly, accommodating and very fair in price. TJ was my technician and was speedy, polite, super knowledgeable and went above and beyond to help us. He shared a maintenance program with me that will actually save us a lot of money over the year for all of our needs. I’m sticking with Cardinal from here on out!

Steve Fecteau

3 days ago

First time experience with Cardinal and I know I'll stick with them throughout the rest of my life as a homeowner. Great service by phone to schedule the appointment, a fun text with a photo and bio of the technician when he was on his way, and Brandon was excellent. He was professional, knowledgable, friendly, and considerate as he worked in our home. He fully explained everything I'd need to know about our new water heater and gave space for me to think through other questions I might have. All around excellent experience!

Kim Walmer Enders

3 months ago

Cole, the technician who came to our home to do an annual service check of our air conditioner, was friendly and professional. He introduced himself when he arrived, let me know what he was doing, and explained a couple potential issues he had identified. He seemed knowledgeable and competent. I was satisfied with the service.

Dan Schaefer

9 months ago

Duct cleaning in our 65-yr-old house seems to be money well-spent. Cardinal rep was informative and very pleasant.

Logan Matthews

2 years ago

We just had a great experience with your company. Day after Christmas, and our heat was out. The technician Javier was so professional and knowledgeable! He diagnosed the problem went back to your shop and got the part and came back in no time and had it fixed. He was also a great guy to talk to as well. He alone made this experience a five star review. I hope you will pass on the word to him, and tell him from us, thank you! You got a good one! Happy holidays!

Dan Peters

a month ago

Cardinal Heating & Air Conditioning have provided reliable professional service for our 16 unit apartment building in Fitchburg for years; they recently installed a State of the Art, Premium Boiler in our home in Green County. Thank you for the Peace of Mind that your reliable, professional service provides.

Kaitlin Svabek

a year ago

Very communicative and professional company! We called for our first furnace tune-up and are grateful for how thoroughly the technician inspected our system. He clearly explained what was going on and answered the many questions I had with as much detail is possible. He even helped us fix an unknown issue and get set up with next steps for some other HVAC concerns we asked about, which saved us time and energy. As new homeowners of an older home, it was a breath of fresh air to work with a company and technician who was so helpful and direct! Thank you, Hunter and Cardinal!

Ryan Abbeduto

8 months ago

Did a great job. Called them out for a boiler issue. They were fast, professional, and reasonably priced. 10/10 would recommend.

Erica Schwarz

9 months ago

Jonathon was extremely professional and personable. He was positive and fixed the problem immediately. He was clear with what he thought would need to be completed and the estimated price prior to completing the work after his initial diagnosis. He ended up not needing to complete one item on the estimate and removed it from the invoice. I appreciate his honesty and integrity as other companies may have left the charge on.I also really appreciated the text from Cardinal telling me what technician was coming, a brief bio about him and a photo of him. As women, unfortunately sometimes it’s a little nerve wracking to know you’ll be home alone with a stranger. So, having all that information really set me at ease. I 100% will be using Cardinal Heating and Cooling for all our future needs.

jennifer loeb

a year ago

From the second I called Cardinal to book am appointment to have my water heater looked at until Kevin left after replacing the water heater and installing a water softener, every interaction and discussion was absolutely incredible in terms of their professionalism and customer service.I could not be happier with my experiences and interactions. I am happy to recommend Cardinal and Kevin to anyone needing plumbing work.

Stephen Kopetskie

a month ago

Cardinal staff provided excellent customer service from the initial call to the completed work. The technician, Mike, explained everything thoroughly and discussed our options. Cardinal has become our go-to company for heating, cooling, and electrical work.

Julie Allen

a year ago

Had an emergency electrical repair due to storm damage. They came out quickly, did great work and were very personable. Would definitely use them again. Had a leaky pipe another time and they came out within a couple of hours and fixed the problem. Very happy with their work!

Steve S

a year ago

It was such a pleasure to work with Cardinal. The person who arrived was so professional. He worked diligently to find the source of the intermittent issue. I would definitely recommend Cardinal to anyone with electrical problems. I am totally satisfied with the work that was done and the charges for services.

Craig Haberman

5 months ago

Price higher than average HVAC contractor but Excellent service and quality work . Would recommend if you can afford the higher price

Audra Yentz

a year ago

Kyle was our service man and he was extremely thorough and listened to all of my concerns. He took the time to send me estimates based on various different options. Very professional and I will definitely request Kyle for future plumbing issues

Linda Martin

2 months ago

They were professional as always, polite and shared their findings with us, then proceeded with the work and kept us informed throughout their time here. It was a difficult task and they were determined to find the cause, fix it and get us back to using our kitchen sink. Thanks to Lisa too for working us in!

M Rapp

9 months ago

My experiences with Cardinal Heating & Air have been great. Every technician has been friendly and explained the services being performed. I highly recommend them.

Ken Crowley

a year ago

Very Professional. Would highly recommend to all.
We had a new AC & Furnace installation done.
They were very prompt and efficient.

Nancy RING

7 months ago

Diagnosing why heat would not stay on was challenging but tech was diligent until she found the issue. Super nice and made suggestions to improve system’s performance in the future. Costs were very reasonable, especially considering how unusual the issue was.Thank you for getting qualified person here so quick!

Robert Jacobsen

a week ago

Nice guy, explained what he was doing and a little background about the part that was being replaced. This part was covered under warranty so no bill. Thanks Cardinal!!

Fred Hoffman

a month ago

Was annual AC checkup. Service rep was pleasant and knowledgeable. Answered the questions I had and shared a few tips.

Lauren Brockman

2 years ago

Cardinal was great to work with! Reasonable price and fast service. Everyone is very friendly and professional. Will definitely be using them going forward. Chris, the receptionist I talked to, was wonderful. And our technician, Drew, was great at explaining our choices. He was very efficient. Great job, Cardinal!

Phil McKernan

a year ago

I recently used Cardinal for a complete HVAC overhaul. I cannot say enough great things about this company. From the sales process through the install, every employee I interacted with was phenomenal. They educated me through out the whole process and made sure we were comfortable as things played out. Our system went out during the recent heat wave, they pulled some strings and and got us installed within a week. A week! In today’s world that is incredible. Thank you Cardinal, you have earned my business for future projects for sure.

Tracy Anderson

5 months ago

The technician was friendly and knowledgeable. Jimmy did a thorough job inspecting our furnace and explained everything to us. He didn't rush us or the service. It was a fabulous experience!So great that we had Cardinal install a new two stage furnace and heat pump AC unit. Seth was our primary installer. There were others here also but I can't remember everyone's name. What a great crew! They are all very knowledgeable and were very pleasant to work with. They came in and got the work done while being courteous and respectful. Seth walked us through the new system and made sure any questions were answered.We love being able to call one company for all our needs in our home. We have other plans for future projects and will definitely be calling Cardinal when we are ready to start!

Sarah Schwartz

3 weeks ago

The technician could not have been better! He found the issue and was very professional. Plus he came within an hour of my call.

Cassie Schmalzl

a year ago

We needed an urgent repair to fix a leaking valve. The scheduler / receptionist who took my call was friendly, efficient and knowledgeable and worked with dispatch to get someone out in the morning. Jonathan, the plumber, was prompt, knowledgeable and professional. Rates were competitive.

Rachel Weinberg

11 months ago

First time contracting a plumber for my 100 year old house. Called Cardinal off of a strong recommendation from a friend. First phone call to arrival was about 30 minutes! Great professionalism, very detailed and responsive, honest assessment of the issues, and involved me at each step and decision. Despite what looks like it will be a large plumbing project (as I kind of expected) I feel more comfortable knowing I am working with this team.

K Markstahler

a year ago

Brian was able to quickly find the issue when our water heater wasn't heating. He was very professional . I appreciate the quick response.Keith is very professional and got my new kitchen faucet installed quickly. I'm very pleased with work I've gotten done through Cardinal. Thank you!

Justin Sisley

2 years ago

I had a really old inefficient A/C unit in my house and had Cardinal come out to take a look at it and see if it was able to be improved at all. They were very responsive and very up front with me on my options for repair. In the end, it just wasn't worth fixing a 30 year old unit, so we had Cardinal replace it. They once again were very responsive, got me a quote and the new one was installed 4 days later. Excellent service from start to finish. There's a reason they have 1800+ good reviews.

Matthew Langer

3 years ago

The front office and techs are so thorough I did not consider a second or third quote. I know that sounds crazy but I'm tired of other companies not following up or following through. Did I get the best price? Who cares, I got the best service. I highly recommend Cardinal.Matt L.Hawks Landing

Katie Stein

a year ago

Mike at Cardinal is more helpful and kind than I could have even hoped for! He quickly identified the cause of the problem I was having and knew exactly what needed to be done to fix it. He also found me a great deal for installing some light fixtures I’ve been procrastinating on and installed them in no time. He communicated extremely well with me (who knows little to nothing about electric work) and did all of this cheerfully too. It just makes the stress of having repairs done a million times better! I have used Cardinal for nearly every repair in my house from plumbing to HVAC and now electrical work and I trust every single person through their group that I’ve met! They’re hard workers and make sure things are done right and that you are happy with their work. I would recommend to anyone and everyone.

Dona Grisius

11 months ago

Repaired some plumbing and toilet issues. Matt was very friendly and thorough in taking care of all the issues. Will definitely call them again when needed.
Sam & Dominic worked great together replacing a ceiling fan today.
Definitely the company I will call for any home repairs. Thank you.

Deborah Sachtjen

3 months ago

I called before memorial weekend. Very thankful TJ came out. He was nice and took care of loose wires hanging from a broken light. He went above and beyond. Very thankful

Jamie Hoang

2 years ago

Same day service. We got our AC repaired, the technicians were kind, friendly, helpful, and quick. They showed us all the prices for individual parts/repair before starting. They were very helpful and also signed us up for their maintenance program, which is also very reasonable!

Joshua A

2 years ago

Gather ‘round the fire, it’s story time time folks. It’s night time and there’s water on the laundry room floor. Seems the ol’ water heater sprang a leak that won’t let up. Fast forward to the next morning and the wife calls Cardinal at 7:30. By 9:30 there’s a vehicle in the driveway and a jolly Jonathan launching a plumbing investigation.Jonathan cracks a joke and says the 15 year old heater is ready to go to a better place. In less than three hours this good man takes out the old, plumbs in the new (excellently), and tests her out all while jamming to some stellar tunes and complimenting us on our dog. It was then that Jonathan got back on his stallion and rode off, disappearing across the horizon to lend his expertise and charisma to the next needy homeowner.Now, the water stays hot, the laundry room floor stays dry, and I say bravo Cardinal.

Karen Defibo

2 years ago

Javier was great! He did not hesitate to use ladder to reach a difficult location to clean the compresser. He was professional, friendly, and communicated what he was doing very well. He was great and obviously takes pride in his work.

Cheryl Depp

7 months ago

Excellent service. Timely arrival of tech. Great price. Tech answered all my questions until I understood the situation. I might recommend Cardinal.

Jason Elliott

2 years ago

Excellent service! Would highly recommend. Jill was our service technician. she was very professional courteous and prompt. She was able to give me some recommendations while also completing her task at hand.

Bethany Schwefel

a year ago

They did a great job helping me get the plumbing situation under control until they could get there. The service was quick and professional. Would recommend for future services.

Justin Wieneke

4 years ago

Suggested to me by HVAC professional friend, Cardinal was great to work with. They came early for all scheduled appointments, we're timely with installation appointments, and we're quick to install and explain my new humidifier. Will definitely use them again.

Robert Moritz

7 months ago

Cardinal was excellent. They scheduled an estimate within days of contacting them. Based on the estimate I called back to schedule the job. They scheduled within a day. The Technician, I think Sam, who climbed Machu Picchu was assigned my job. He was outstanding and superior. I would nominate him for employee of the month. Courteous and explained and clarified his work. It was 3 degrees out and he pulled wire in a ceiling attic and was up 20 feet on a ladder changing out a smoke detector to a 10 year battery. I highly recommended their master electricians. I contacted other electricians both small and larger all locally recommended by neighbors. I had to do multiple calls just to hear, I am booked through April or we don't do that work etc... Cardinal delivered.

Sam Heimbecker

3 years ago

Very professional and courteous. He showed me all issues and explained everything. He didn't have the motor but went and got one right away. He replaced it and did quality checks in a very timely manner. I definitely recommend Cardinal .

Maria Del Pilar Lewis

2 months ago

Thank you Alex & Jeremy for having an excellent job repairing the hot water equipment. I appreciate it very much!! Maria Lewis

Gary Dalgaard

3 years ago

We had worked with another local company for a very long time and when I took over this responsibility I just didn’t feel that they had been very effective. I had heard good things about Cardinal so I called and met with them and we subsequently gave all of our HVAC and electrical business to them and I couldn’t be happier. They are so professional and their people all present themselves so well. They have helped us to run our systems more efficiently and the work they do is first rate. I cannot say enough good about this company and its people, from those in the office to all those in the field. Top shelf!

Rafael Corrales

2 weeks ago

Fantastic experience with both the gas team and the electric team for our home project. 5/5 highly recommend!

werintne

3 years ago

We highly recommend Cardinal! Our very old furnace went out and we decided it was time to replace! Greg was great! He came promptly and was very knowledgeable. He explained all our options, answered all our questions and never pushed anything on us! He set everything up for our new furnace to be installed quickly and left space heaters for us to use! He was in contact with us through everything and even stopped day of install! The installation only took few hours, they were on time (called first), were very friendly and left the space very clean! Our new furnace is great (quiet) and easy to use (I can even use my phone to adjustable heat!) and heating bill has been cut way down! We can’t say enough about Cardinal and Greg and the guys that installed our furnace! Great company and will definitely be using them again!

Cynthia Hoffland (Cindy)

a month ago

they have a service for plumbing, electrical, and HVAC annual inspections. they do a great job.

Joel Jenswold

2 weeks ago

Great technician! Nice and professional 👍

Scott OBrien

a month ago

Cardinal has done a lot of work for us over five years. Always top notch techs.

Jamil Abdel-Hamid

a month ago

I was told they would be here at 1:00 PM and received a call around noon politely asking if they could come sooner. Very professional and punctual. Once they were in the home, they asked all the questions to help me understand what I needed beyond what I wanted. Very grateful for the help of Craig and Cory.

Estate of Barbara Herrin

a year ago

What an amazingly positive experience with this company! From the after-hours person who took my call, to the office dispatcher, and finally the technician who came to my home. All were professional and helpful! I called for what was a non-emergency situation but unlike other companies I called they had a tech at my home in 1 hour after my call, not 3 or 6 weeks like the other companies were quoting me. The technician was very helpful and professional. I will definitely call them again for any of my future technical needs!

Mark McCorkell

7 months ago

We replaced our 20+ year old furnace when a leak was found in the secondary heat exchanger during a system check, meaning harmful gas was getting into our house. Plenty of photos documented everything. They sent a sales team out the same day, and we actually got the new furniture installed the next day! These guys are so carful and always professional. Their prices are very competitive too. I couldn’t ask for more. Thanks again Cardinal!

D.J Skoyen

a month ago

I've never had the kind of detailed inspection of my furnace before. Hope to be around to see you next year.

Daniel O'Connor

a month ago

Mike was great. Quick, explained things clearly. Very friendly and professional.

Sara Hilt

6 months ago

I’ve used Cardinal numerous times and they’re always great! The technicians are fast, efficient, and professional. Definitely recommend them.

Jeremy Cliver

2 years ago

The two gentlemen that did the repair were very professional. Their knowledge and advice is greatly appreciated. We will be using them in the future because of these two individuals. I highly recommend them and highly recommend cardinal for any plumbing needs.

Wendy Kannel

a year ago

We have always been pleased with our service from Cardinal. This time it was a plumbing issue and we worked with Matt. He was very professional and great at explaining what the issue was and was quick to repair. Top notch service once again!

Wendy Dieckow

3 years ago

My furnace died the day before Christmas Eve, after I had tried calling the business that installed it, unfortunately for them they didn't pick up. After finding out Cardinal was an authorized Service Rep, my son called them. They were there that day, not only once but twice. The first to make sure the furnace was safe to operate. And the second - which I still can't really believe the Service Tech got to work ,was to get the part needed to to fix it. The part was put on order, with hopes it would get here by Christmas Eve Day or at least right after the holiday, but he went out of his way to get the part for us. I am so grateful to have met Paul Lindner and his coworker Shawn Gray, who worked on it for hours to get it properly running and Safe! The entire staff at Cardinal starting with the Receptionist & Techs that took our call were Friendly, Informative, Knowledgeable, and were there when they said they'd be! All while making sure my family's safety was their primary concern!

Cathi Willette

5 months ago

Tech did a nice job of spring maintenance on my a/c unit. He was on time & very friendly. My only disappointment was having my appt bumped from the day before due to emergency a/c calls when the humidity was extraordinarily low & temp was barely 80. NOT an a/c emergency day imho.

Robert Kortkamp

a year ago

Kevin was friendly, knowledgeable, professional, patient with our questions, careful with homeowner property. We would highly recommend Cardinal based on Kelvin’s work and personal connection with us. We appreciate Cardinal employing these exceptional professionals.

Michael Witkovsky

a month ago

Excellent customer service, wonderful craftsman who came when advertised and did a thorough, efficient, and creative assessment with novel and house-improving recommendations.

Ryan Ledvina

2 years ago

Cardinal has been excellent to us over the past few years. They've always been timely, professional, and reliable. Matt found an issue with our furnace and had the problem fixed the same day at a reasonable rate. I can't recommend Cardinal enough. If you need professional service done in your home, they're the right folks to call.

Tim Hadden

10 months ago

Kyle was very good! Knowledgeable, friendly, super helpful and informative about our options and the pros and cons of each one. Did the work just as described, for the exact price quoted. Got us up running in no time. Very satisfied!

Jim Maastricht

a year ago

I have always done business with Cardinal since moving to town 20+ years ago. They have fixed my furnace on freezing cold days, replaced my air conditioner, and performed maintenance. Each time they have provided the best customer service experience. Can't say enough positive things about them.

Robert Cook

a year ago

I do have to say, I was not expecting the availability of service I requested by far..I called on a non-priority issue on Wednesday afternoon, and was still able to have someone come out and do a sink trap sewage pipe repair in less than 24 hours.The price was very much within expectations, and actually less than I thought.My Technician, Paul Updike was extremely professional, and prompt in his expertise of this repair.It's very nice having a working sink once again, and thank you once again Paul for your professionalism and expertise in prompt fashion, for it not even being a priority issue.I will fully recommend Cardinal to anyone looking for your offered services in the future, and hope to work with you again!

Betsy Damon

a month ago

Our HVAC broke down and Cardinal had a technician at our condo in an hour & a half…The technician was friendly, efficient & knowledgeable.

Diane Weber

3 years ago

Mike Schuett was great. He was on time for both the estimate appointment and when he did the actual work. And called ahead to let me know he was close. Work was completed as requested and very promptly. he kept the entire work area neat and cleaned up after he was done. I was very happy with his work.

John Bolles

10 months ago

We asked the technician to check whether our water heater was damaged at all as a result of a laundry tub filled with water overflowing and spilling onto the basement floor. We also had the tech evaluate the noise created by turning on the faucet in our guest room bathtub. The tech’s analysis indicated neither issue required any repair.

Randy Marsh

8 months ago

Get a second opinion when using them. I'm in the industry and they are telling people they need new furnaces due to exchangers without doing a CO test or making up ppm numbers. Had them come out and check my stuff because my company has been seeing this exact scenario lately. They told me my 7 years old furnace was bad and we need a new one. We don't. Careful with this company. And cardinal. Reevaluate your employees and don't hire old action employees. Cheers.

Dane McLean

5 months ago

Replaced my very old ac and furnace and installed a heat pump. Somehow both the best price and best customer service. I'd really hate to be these guy's competition! Thanks, Cardinal!

Barb Hiles

8 months ago

Very happy with all work done. Ben answered all of my questions and cleaned up everything. Communication was great from everyone involved.

Jessica Del Rosario

2 months ago

Great service provided for an electrical question. Informative without upselling.

Jennifer Vinopal

a year ago

We got the iWave whole house air purifier installed. I really appreciated that I was notified prior to the technician’s arrival and got a text message identifying the technician with a picture so I would know who to expect. The entire process was smooth and efficient and I’ll be happy to do business with them in the future.

Ari Kestenbaum

9 months ago

They were super responsive and I was able to get a plumber very quickly. He was very friendly, knowledgeable, and helpful, and did a great job. I will definitely call them again next time!

Heidi Walters

2 years ago

Matt came in and inspected my leaking toilet and gave me the option to either have it repaired or replaced. I opted for replacement (it really needed to go!) and on the spot he looked up and found a perfectly matched and reasonably priced one. His associate here with him (I am SO sorry, I can’t remember his name), drove to the shop, picked one up, came back, and voila! After about an hour, I had a new, non-leaking toilet! Matt had been here before to fix a pipe and we talked about what was on tv the last time he was at my house.:) He’s so nice and professional and his associate is too! And AWESOMELY priced. Always gonna use Cardinal! (Even though I hope I don’t have to!:)) GREAT company. And the receptionist who answered my original call and then called me to let me know my service was on the way was so friendly and helpful. Seriously- nothing negative to say whatsoever!!!

Daryl Dixon

7 months ago

The crew at Cardinal does a great job. Very clean and informative. I wouldn't use anyone else.

Toremy Jayroe

a year ago

I have never been dissatisfied with how efficient and honest this company is, first they text you when they are in the way, next they put on booties before entering your house. They do a walk thru what they are looking at, then offer suggestions and help make a decision that works for you and your budget.Great company!

Seth Degnan

a year ago

When I worked in the trades 20+ years ago, Cardinal was what our company used for all HVAC needs. What stood out was the professionalism of the technicians. And they all seemed genuinely happy to be working for Cardinal. Since then, I've always called on Cardinal for HVAC, and now plumbing and electrical too.

Jay Feldman

2 months ago

Mitchell did a great job rewiring a fan, fixing an outlet, and fixing a switch box. Worked quickly but also answered my questions as he went. Wow, if only all contractors were like this.

Dede Klabacka

9 months ago

Awesome Business. This is the first time using Cardinal. Wonderful customer service! Very prompt and professional! The technician that came to the house (Tom) was fantastic. Thank you. Would highly recommend this business.

Kyle Lang

4 days ago

My A/C fan stopped spinning and Jimmy Casey from Cardinal Heating and Air Conditioning came out and quickly identified the root cause, replaced the faulty parts and was able to save me cost by identifying existing warranties. Jimmy was very professional, answered my many questions and offered instruction on how to clean my unit for better efficiency. I've been serviced by Cardinal Heating and Air Conditioning and each visit had been a relief. Highly recommend this company.

Jenny Goodlund

a month ago

Our A/C stopped working in the middle of the night during the extreme heat warning. I left a message before 6 am, received a call before 7 am and had a tech arrive at 9 am. The A/C is back up and running before the heat of the day. Thank you to Andy!

Nancy Battist

a month ago

Cardinal has provided our home excellent service for
35-years.

Mark Brown

a month ago

When I called to fix the a/c should have fixed the unit right away!. I drive and can not answer the phone when driving. Thanks for finding the problem.

Larry Baker

2 years ago

Several plumbing issues successfully completed. VERY timely response, thorough review and quote before beginning work. Very efficient and all work done professionally. Friendly and personable technicians. Highly recommend and will utilize their services in the future

Steve N

a month ago

Communication was good from start to finish, and Jill did a great job on the service!

RoseMarie Klein

a year ago

Drew Reynolds was my technician & he did an outstanding job cleaning furnace & replacing my furnace & water filters. He also addressed an issue I was having w my Nest thermostat. He was excellent! Thank you for sending him to my home.

Charles Pinkerton

9 months ago

Electrician was on time and completed task quickly was pleasant and professional. I've always had a 5 star result when dealing with Cardinal. I will definitely will use them again.

Sara Sandberg

9 months ago

We are on the service plan and we were able to have Paul come quickly on this busy day, Dec. 24th! He was very professional, informative, and gave us helpful advice to maintain our furnace. Thanks!

Emmy Caloud

2 years ago

We had a total install of furnace and air conditioning. They completed within 7 hours. Our team of guys were very professional, good sheet metal & piping work, cleanly. Highly recommend!!

Jonathan Williams

3 months ago

The technician and quote was way over priced, and a poor value. When we were trying to compare our options, the technician not only was very disrespectful to my wife, he was belittling her for trying to do the best savings for our family. Recommend highly against utilizing their services. Over charging and attempting to sell people AC units they don’t need.

DrStarbuck

2 years ago

John was friendly, helpful and professional. We appreciated his advice and his efficient installation of our new outdoor water spigot. He even installed it during a freak snowstorm! Many thanks to him and Cardinal for their prompt service!

Reader H

3 years ago

The smoke detector on my cathedral ceiling started chirping this morning and driving me (and the dog) crazy. When I called Cardinal, they promised to have an electrician out within the hour. Mike was here sooner than expected and, at my request, replaced there of my outdated smoke detectors. He was pleasant, professional and efficient. I was extremely pleased with the swift response and service.Follow up: Smoke alarms went off intermittently in the middle of the night. Mike was here shortly after I called and replaced a defective unit as well as the last remaining outdated units. He was again pleasant, professional and efficient, and told me to call anytime (day or night) if I had another problem even if I didn't think it an emergency.

David Sackett

a year ago

Paul came out to inspect my AC and furnace, ended up replacing a couple of things and was willing to explain things to me with what to look for and to expect.Great experience!Update for 2022: Had furnace and A/C replaced. Greg and team handled everything without any issues at all! At one point when I needed to reach Greg, he was out on vacation and still called me within twenty minutes. One night in and new system is working great!Another great experience!

Vicki Sheets

2 years ago

Very good service from my call to make an appointment to the technician arriving and cleaning the furnace. I appreciate the transparency in what is expected and when. I like the convenience of email and text messages for updates. A really good experience.

Jessica Miller

2 weeks ago

Professional service. Nice and listened to my concerns. Very informative and seemed to know a lot about the services we needed.

Rob Herrick

2 years ago

I originally had a different company diagnose our air conditioning/furnace issue but they were slow and unresponsive after diagnosis. I called Cardinal on a Saturday morning and Mike arrived less than an hour later. He quickly rediagnosed the issue, worked with the shop to get a new blower motor delivered , and installed it in a snap. We had a/c working again within two hours of making the original call. Cardinal is my new go-to heating and a/c in Madison!

Travis Dollak

4 years ago

Outstanding service. I had put in a call for a leaky water softener. Matt came out fully prepared with all potential replacement parts. After taking a look at the unit he called the manufacturer about warranty coverage and found out that all materials were covered. He swapped out the unit, gave me some tips on settings/cycles, and even gave my dog all the attention she wanted. Super friendly, good price, and made the extra effort in talking to the manufacturer about warranty coverage.

Char Lodl

4 months ago

Requested a quote. Jeff Qasim on time, personable and answered all my questions.

Donna Davis

a month ago

We recently took advantage of the Dryer Vent Cleaning Service from Cardinal Heating and Air Conditioning! I could not be happier with the professionalism and quality of care we received! Ours was definitely not an “easy” job. Not by a long shot! Our technician identified the root cause of our issues and didn’t quit until everything was completed to perfection. It took more than their typical job to clean and not once did I hear any complaints. Just good old fashioned get er done attitude. Great job Cardinal - it’s service like this that has made us life long customers!

Dr. Joel Cooper

a year ago

Cardinal refused to help me with my HVAC mini split needs even though they were the only local installer for my brand - Daiken.
Not the type of business you want to put your trust in for your heating and cooling needs. Especially not good enough to be considered for best of Madison.

Amy Kromke

a month ago

Our technician, Jill, is very thorough and she does a fantastic job. She is very knowledgeable and enjoys what she does. Keep up the great work Jill!!

Matthew Bauman

5 years ago

A friend recommended Cardinal Heating/Cooling to me based on their positive experience with them, so when my central air stopped cooling I gave them a call. They came out the next day and were able to diagnose my issue in a few minutes and presented my options (repair vs replace) and recommended I go the repair route. They had my system back up and cooling in under an hour. Good experience, would recommend.

Jeff Bohrer

2 years ago

Jason and his team were awesome even through a challenging and dirty job. Prompt, professional, and experienced. They did a great job leaving a clean site too. I will definitely call Cardinal again for future work.

Morgan

5 months ago

Both times I've called Cardinal with emergency issues, they've been very responsive and quick to send someone out. They were very upfront about cost for services, and the discounts and financing options were fair and affordable. Paul and Jeff were very pleasant to work with!

Robert Diamond

2 months ago

I am always happy with Cardinal. The reps that come to my house are professional and personable. They answered all my questions and were meticulous in their work.I highly recommend them.

Pat Winner

3 years ago

I love the fact that I could talk to someone on the phone. They were very punctual and sent a text message Alerting me that the technician was on its way and sent a picture of them so I know what they look like. I also got a phone call within 30 minutes before the Technician arrived. I didn’t have to wait all day for them to come, which is wonderful when you’re trying to schedule them outside of work hours.I felt they did a very thorough assessment of the situation and kept me in the loop with what they were finding with my furnace issues.The part needed was ordered and it was properly installed.I would highly recommend this company to my friends and family.

Christopher Koenig

3 years ago

Called at 7:30 pm on a Friday night, gas leak fixed by 9:45pm. Fast, professional, very nice. Great value! Javier the technician was very nice and very respectful, a great asset to the company. Even on a Friday night he was smiling, laughing, and being very nice. Would highly recommend for any and all plumbing issues.

Brian Baker

2 months ago

Electrical work was done neat tidy and no messes. Very happy and 100% satisfied.

Scott Korth

9 months ago

Paul did an excellent job on our annual hvac inspection/maintenance and filter replacement. He even recommended me to check into the dehumidifier recall which I found included my unit and was a fire hazard. So completed the online request and now going to receive a $60 refund/credit towards new model

Neela Swaminathan

2 weeks ago

Waited for more than 3 hours to do some routine maintenance. The main office coordinator was courteous, and not communicative repeating the routine excuse of high call volume. Disappointing for a reputable company. Not happy about writing this note.

Tracy Goodman

3 years ago

So incredibly happy with the service from Cardinal and our technician, Dan. A family member recommended the company and we were fit in the schedule same day and the last appointment on a Friday night. He told us he was here as long as it took to fix the problem and worked so hard to find it in 95 degree heat with no air conditioning. He fixed our issue and was absolutely wonderful. Cardinal is our number one go to for any issues and will be our only call. Thank you!!!

Jan Pells-woudenberg

a month ago

Excellent service and great personality. Very hard worker and very informative. Highly recommend Cardinal heating.

Sir Pants

3 months ago

I was surprised that they were able to send a tech out in less than four days and they also had the replacement part already on the van (it was a capacitor), so I would recommend. Friendly service on phone and in person.

Dave “The Wave” C

3 weeks ago

Jill came out and did a great inspection! Offered great advice about upgrades to my system. I signed up for the preventative maintenance program.

Olivia Wierwill

9 months ago

Aaron was excellent. He was highly knowledgeable and walked through options with us regarding the repair or replacement of our furnace.

Cathy Grenzow

a year ago

We have had Cardinal Htg/AC for several years and have always been pleased with their customer service and the ability to fit our needs into thee we or schedule in a timely fashion. Plus, they are local and we like to support local companies.

Carl Laurino

5 months ago

Just had Cardinal in for a furnace inspection. Timely courteous and professional is the best way to describe my experience with Tim and his co-worker. Thanks to all.

Katherine K

a year ago

Service was next day from when I called, they gave me an estimate over the phone which is the price I paid. They called and texted 20 minutes before arriving. Jonathan was courteous and knowledgeable and accurately estimated how long it would take to take out and install new hot water heater - easy peasy.

Craig Freng

9 months ago

Our furnace stopped working on Wednesday December 21st in the morning so I called Cardinal and they were here within 3 hours. We decided not to repair and Cardinal installed a new furnace the next morning at 7:30 am. Amazing turn time, they even gave us a bunch of space heaters to make it through Wednesday night! Thought we would be without a furnace for Christmas, but Cardinal came through for us like they always do!

Shaun Harper

7 months ago

Dale was a phenomenal salesman! Worked with us on every aspect and explained the service well. All the technicians did a great job!

Art Westergaard

a year ago

I had problems with my furnace they came and fixed it. It ran for a month then problems again they fixed it but then something else happened so it didn’t work again, then came and said my furnace was bad and suggested that I get a new one or mine would just keep nickel and dime me . He suggested I replace my old ac unit also . I agreed and installed a new system and they refunded me the last 2 service calls. I was very thankful for that. I would highly recommend this company. Service technician picture and information is sent to you before he comes to your house, so you know who is coming.very friendly technicians

Kristina S

a year ago

Everything from the friendliness of the person who took my initial phone call through the shoe covers the technician wore — far beyond expectation. Mike was thoughtful, thorough, and patient with my very annoying dog. I would definitely use again and will highly recommend to anyone I know in need of an electrician!

Cait Wilkinson

3 days ago

Tyler Meixner and his trainee were awesome. They were extremely friendly and professional. They took the time to explain in detail what they were going to do and what they recommended afterwards. We will definitely be using Cardinal again in the future.

Paul Eggers

5 months ago

Exceptional experience. The technicians were efficient, professional, and thorough. I am very happy with Cardinal and will continue to use them for my HVAC needs.

Cristina Rockwell

2 years ago

I highly recommend Cardinal H&C. From the time we received our estimate to the installation was about 5 days. The estimator was thorough and our final bill had no hidden addons. The installators were extremely professional, knowledgeable, and spent extra time walking us through everything including answering our questions. We had to have a plumber come in to hook up our humidifier. He too was professional and even repaired a cracked pipe while doing the plumbing. The price was relatively to their competitors. This company's employees go above and beyond.

J Endicott

2 months ago

Mike and Dominic were professional, thorough, communicated all options and were wonderful to work with every step of our projects. We liked them so much that I will be calling to have them take on some more work for us. 5 stars and highly recommend.

Roxana Tomovici

2 days ago

They have been excellent all the way! We switched to Cardinal this February, got new equipment, the sales consultant was very professional helpful and not pushy their technical team is outstanding ! The call center staff is courteous and very pleasant a five star team all the way! Thank you everyone at Cardinal please stay safe and healthy!8/31/3031I would give cardinal 6 stars out of 5 if possible! Javier, their technician came in today for regular AC maintenance and noticed a leak from our fridge. He very promptly fixed it and explained what the problem was.We will continue to use them for any combination of services they offer, outstanding does not do them justice! THANK YOU!

Ashley Tebeest

a year ago

They had their work cut out for them after just finishing house renovations.. I honestly have nothing bad to say about the job done- they were on time, professional, courteous, and cleaned up after themselves to a T! So glad I decided to use Cardinal Heating and Cooling to get my ducts cleaned; exceptional job well done!.. will definitely be recommending them!

Jessica Davidson

3 years ago

Everyone that I have ever worked with from Cardinal has been punctual, knowledgeable and flexible to my family's needs. When in the market for a furnace this last fall, Greg recommended a great product and kept us informed on specials so that we felt good about our purchase. We look forward to working with Cardinal again in the future!

Jennifer F

a year ago

Matt K is super knowledgeable and professional. He was willing to explain everything to me. I would highly recommend working with him. And of course Cardinal is the best in Dane county. We use them for both plumbing and heating.

Joshua Wright

2 years ago

Kyle Bettilyon was the service technician. He arrived on-time and checked in with me about the process of replacing the water heater. He worked efficiently and and answered questions that I had along the way. He had a pleasant attitude and made sure that I understood the basics about the new unit. I appreciated his expertise and professionalism.

Sandra Masche

2 years ago

My ductwork was cleaned throughout the entire home including dryer vent.The technicians were courteous, respectful of my home and contents. They were competently moving about all day to get the job done. They cleaned up the house upon finish. I would highly recommend the company from all contacts beginning with Scott Fenner, office contact and the two technicians. All in all, a great company to work with!

Jason S

2 months ago

Cardinal Heating and Air Conditioning is always top notch. I have never had an experience where they show up outside of their appointment window without being informed of the situation. Throughout the whole process they keep me informed. Although suggestions on possible system improvements are made. I am ways told what needs to be done, and what can wait.

Brian Seidl

4 years ago

I love Cardinal. Always professional, friendly, and honest. Every project I bring to them gets discussed and refined to get me both what I want done and at the best price. The crew is fantastic and cleaned up after the work was done. The extra mile they went speaks volumes of the quality people they hire and how they run their company. I’ll hire them again for my next project.

Michael Stone

a year ago

Cardinal upgraded our 100 amp service to 200 amp. The crew was friendly and professional and the project was finished on time without any setbacks. They took great care to not track any mud into the house on a rainy day and left the worksite spotless. I would not hesitate to use Cardinal for future projects

Brent Schroeder

9 months ago

Javier, was great! He was knowledgeable, recommended maintenance practices, and was very friendly. I’ll definitely use Cardinal for all of these services going forward.

Lynne Church

3 months ago

Jonathan was awesome! He fixed our tub drain & installed a toilet for us in under 2 hours. He was friendly, and professional. He cleaned up the work areas completely. We enjoyed having him do these services for us! Five stars, all the way! Thank you Jonathan & Cardinal. We highly recommend this company. Their service was outstanding!

Gary L

2 weeks ago

I have used Cardinal for many years. I had my routine Air conditioning check this week. Jarod Powless was my technician. He was extremely professional, he explained what he would be checking and how long it would take and he patiently answered my follow up questions. He was excellent and represented the company very well. I will continue my relationship with Cardinal and would recommend to others.

Michelle Backs

a year ago

A very positive experience with Cardinal. Paul was on time, professional and answered all of my questions. I had an electrical outlet installed for a sump pump and was scheduled for a wiring repair, but this ended up being more complicated than anticipated. Paul worked exceptionally hard to resolve the problem, but ultimately, it will require additional work. He kept me informed throughout and provided suggestions to resolve the issue. I look forward to working with Cardinal in the future.

Sarah Hart Olson

6 months ago

The team was very pleasant, professional, and punctual. They do solid, fast work, and they break the bad news that my house is falling apart so well! And they stick to their quote. Excellent customer service and follow up.

Alan Syens

4 days ago

New kitchen lighting, replaced smoke detectors and new bathroom fans. The guys did a great job and were done in a few hours. We love Cardinal!!

J

a year ago

My technician Kevin was very nice, knowledgeable, and professional. He replaced our water heater and water softener in a very timely manner and didn’t leave a mess behind. Answered all my questions and explained how the two units work together to get the best life out of the water heater. I would definitely use Cardinal in the future.

Gretchen Nagle

2 years ago

Everyone I dealt with was friendly and professional and I really appreciated their help. I had another company tell me it wasn’t fixable and that we needed a new A/C unit. Fortunately, Cardinal was able to fix my old unit while we wait for the new one to be installed.

Penelope Johnson

8 months ago

The experience from the initial meeting to determine a solution, the quick response with the quote, getting me on the schedule super fast and the team that did the install ALL were incredible! I haven't been this impressed with a company in a long time. Would highly recommend and will call for all my future relatable needs. Thank you Cardinal!

Tyler Ballentine

3 years ago

Very easy to work with, responsive, and timely. My AC needed repair and the technician Javier diagnosed the problem right away, answered all my questions and was friendly. Not sure how cost compares to others, but I wouldn’t hesitate to recommend Cardinal.

Debra Urban

6 months ago

Have been using Cardinal for several years. I’ve always been happy with their work.The technicians they send are always super polite and professional.When calling the business the people who answer the phones are also a pleasure to work with and very upbeat and friendly.

Travis Gehrke

2 years ago

The service went great! We called them after waking up to a cold house. Within a few hours someone was at our house to diagnose the issue.Communication was great from the initial call, to updates on when they'd be here. I really liked the text messaging option offered for communicating.They fixed the issue and offered of few suggestions we could look into for our system, which we'll be taking them up on. Very happy with the whole thing.

Beth Brining

3 months ago

I had my furnace and A/C maintenance preformed about a week and a half ago. I turned on the A/C yesterday for the first time since then and the A/C did not turn on. I contacted Cardinal this morning and right away Rick Johnson and his supervisor came and fixed the problem. I have used a company locally and after dealing with them for 40 years they have sold the company and the new owners leave little to be desired. I was looking for a new service company and have heard about Cardinal since their trucks are seen frequently in my community.I was very impressed with the pre appointment notifications and appointment availability. Rick Johnson is a very nice and competent technician who did a very thorough job in maintaining my systems.Even more impressive was their response to my situation.I thank them and the call center for their professionalism. It is nice to know that we are taken care of, and the overall experience reflects very highly on your company and employees.Thanks again,Randy Brining

Majid Afshar

2 months ago

Carl is top notch....he does excellent work, very professional, and courteous. He even helped identify problems we hadn't noticed which showed me he cared. We've used them several times and will continue to return to Cardinal.

Tom Malone

3 years ago

It was one of the coldest days of the year, and Cardinal was able to come out within hours of us calling to tell them our furnace had stopped working. Which is an impressive response time considering all the other calls they received on days like that.Our technician, Jaiver, was great, and I have had very few better customer service experiences. He was helpful as he walked me through the entire process, and provided honest information to make a decision as to whether I should repair or replace. Javier was courteous, punctual and provided a great experience despite the circumstances of it being 48 degrees in our house before he came. Highly recommend.

Karen Kane

a month ago

Cardinal made a housecall within an hour, and were very friendly and courteous. The best part is it was covered by the warranty!

Jeff Goldman

2 years ago

Cardinal installed a replacement AC unit. Very knowledgeable technicians, plus on time and finished the job efficiently. Put down drop cloths on floors a d work shoe covers when coming in and out of house. Very pleased.

Steve Jackson

2 years ago

We've used Cardinal for over 10 years and have always had great service, from new system installation to seasonal HVAC service. Very professional. Recently had service at my daughter's house for her steam boiler, very knowledgable and very helpful; willing to take time to explain details about system operation.

Celia Zeinert

3 years ago

Installed our new kitchen faucet and found a few leaks we didn’t know about. So glad Cardinal caught the leaks before they were worse! Very friendly and helpful. Also used a mat and shoe covers to protect our floor, which was very respectful. Will definitely use Cardinal again!

Robert Holmes

6 months ago

Nick, our service technician, was excellent in every way. He was professional and efficient yet friendly and very easy to deal with. We signed a service contract with Cardinal and hope to have Nick as our service technician.

Brenda Schenk

a month ago

Thank you Cardinal! What a wonderful and professional group I had the pleasure of working with. They were here very quickly with the hottest weather upon us and replaced my AC and Furnace units. Highly recommend this company

Michelle Brandemuehl

2 years ago

Craig was awesome. We’ve been dealing with a major plumbing issue since we bought our house two years ago. Craig was able to identify the issues, and repaired them in half a day! The cost was right in our budget, and we are so happy we worked with Craig. Thank you!

小沁Qin

3 years ago

Cardinal provides excellent installation and inspection services. In a recent inspection, their technician found a faulty fan in my magic-pak that caused the compressor not cooling properly. It was a really hot day but the technician was able to locate a replacement fan in Madison area and replaced the faulty part within an hour. Really impressed by their service quality and would recommend to anyone who needs hvac service.

Jennifer Quisler

3 months ago

Javier was WONDERFUL. Very kind and helpful, I really appreciate his advice.

Ronald Ary

6 months ago

They are awesome very friendly & respectful cleaned up the mess & very informative
Great job guys

Stacie Schiereck

a year ago

Jonathon arrived on time, protected the floors, was professional, cleaned up the work area, and answered my questions respectfully. The pre-arrival text providing service installers name and a little about them was a nice touch!

Mary Walls

4 years ago

The folks at Cardinal are fantastic! They are all so professional & knowledgeable!My furnace died & I called them because of their Two-Fur deal. Buy an air conditioner & get a furnace free. My furnace is in a small utility room so I knew my options were going to be limited. Dale, my salesman, took wonderful care of me & I'm thrilled with both units. He didn't pressure me or try to force me into the most expensive options. What a relief! He got my financing set up in just a couple of minutes while he was here. The very next day, Jason & Jacob came & removed the old units & installed the new ones. I can't say enough wonderful things about them! They know their stuff & were so courteous. It is obvious they take pride in their work & truly care about making everything right & fulfilling the customer's needs. The entire process was a pleasure. I never thought I would say such a thing about having to replace a broken furnace. Thank you Dale, Jason, & Jacob & the entire Cardinal team!!!

Chris Schiess

a month ago

AC was serviced and the technician did a great job cleaning it up.

Jeanette Fumelle

4 months ago

Jill is excellent HVAC technician. Very efficient, great interpersonal skills.
Carl and team were terrific for plumbing work during remodeling project.

John Ross

2 years ago

Cardinal Plumbing is absolutely the best. Excellent communication. Up front pricing. On time service. I would highly recommend them, for all of their services, and will definitely call them again.

John Gerhardt

3 years ago

Matt and his apprentice did a great job! They actually came out a day early because their schedule opened up. Professional and friendly when explaining the issues and how they were resolved. They got the job done quickly; couldn't be more happy!

Chris Thomsen

2 years ago

Having an issue with leak in plumbing. As I’ve used Cardinal in the past with great success; I called upon them once again. The plumber arrived when scheduled and listened to my explanation of the problem. After inspecting the problem area, he discussed a plan of action. Unfortunately, he had a family emergency and had to call another plumber in to complete the job. There was about a 10 minute delay before the other plumber arrived and he go right to work. Tasks were finished a short time later to my great satisfaction. Both plumbers were professional, informative and efficient. Again, I will turn back to Cardinal when another problem arises.THANK YOU CARDINAL!

Abby Bottjen

3 weeks ago

Worked with Jacob graeve and Elijah Prather. They were clean, efficient, kept me updated on every step of the journey. Every job I've had done with Cardinal has been wonderful.

Rick Stibb

4 weeks ago

HVAC technician was very informative and helpful.

Jason H

5 months ago

My wife and I recently had an issue with our thermostat and Cardinal showed up the same morning she called them and Ben V replaced the thermostat quickly. I would definitely call Cardinal again for any issues.

Timothy Hoel

4 years ago

Impeccable service from start to finish. We needed to get our furnace serviced quickly as our home warranty was expiring. I called and explained our time crunch and they were able to schedule a tech to come out the next day. Mike arrived the next day promptly at our scheduled time. He was extremely friendly and very knowledgeable. He worked quickly but thoroughly. He brought me in a few times to explain how the furnace was functioning and what he had done to improve overall efficiency. I would highly recommend Cardinal for any of your HVAC needs.

Scott Stucki

4 months ago

The Service Tech was professional, efficient and courteous! He worked diligently to solve the problem, at the agreed upon price. Strongly recommend.

Janice Anderson

8 months ago

Emergency water line repair was needed after a frozen pipe burst. They came out same day I called, were very pleasant and professional. Not only did they do a great job with my plumbing issue, but went above and beyond expectations. Thanks guys!I highly recommend Cardinal!

Sharon Donahue

a week ago

Called for an estimate. I was sent info and a picture of serviceman coming to my house, he was very pleasant and efficient in looking into what we wanted to do. Waiting now for the estimate, before deciding on who to use.

Bruce Barnes

4 months ago

Repairman was very polite, professional and efficient. Very good experience. He was very knowledgeable and answered all questions. A+

Erin Stokes

a year ago

Jill was VERY prompt, professional, pleasant and thorough. She made sure I understood everything that took place on her visit. Anytime a professional is patient enough to answer questions accompanied with self assured knowledge exudes a sense of comfortability needed for a consumer to have confidence in their service. Probably too late to get to the point..... SHE'S AWESOME!!

M.A. McGreevy

2 years ago

We were very pleased with our a/c check and maintenance. The technician (Nick) was efficient, polite, helpful, and thorough. We also appreciated the text message in advance with the name of the technician as well as a photo. Would use again and recommend.

Tou Lee

11 months ago

Technician was very professional. Provided more info than needed to help in me making my decision to go with what repair is needed. Will not waste your time or money.

Mike Lynch

7 months ago

That staff is very professional and friendly. Appointments are kept on time. The company is very responsive, and great about communication. These guys are my go-to for plumbing & heating.

Elizabeth Berndt

4 years ago

They were able to come out same day right away in the morning to take a look at my furnace. Aaron was very friendly and explained everything very thoroughly. I appreciated that he was able to give me different options for my repair. I was able to make an informed decision. I would definitely recommend them for anyone with heating and air conditioning needs.

Kathleen Przybylski

a month ago

During regular maintenance on furnace found problem and had to decide whether to pay $1200 for repairs on 20 year old furnace or replace. Decided to replace furnace.Was able to schedule replacement of furnace within a week after regular maintenance. Did great job took about 4 hours to take out old and put in new furnace.Showed me how to use new thermostat and has a smart option for cell phone. Made sure everything picked up and if have any problems just call them and they will walk me through new thermostat programming.

Debbi Jancaitis (DebbiJ)

3 months ago

They actually came to my home twice - first time, plumbing work to run a new gas line so I could install new dual-fuel range (gas cooktop, convection oven) -- second was electrical to move the outlet for the range after it was installed (so it could be pushed all the way back) and install a new electric connection for garage light. On the second trip, they accommodated me with quick response so I could get work finished before leaving on vacation. Work for both items was done well, done professionally, gave me good information on what they were doing, cleaned up after themselves, even took away the old range. Like anything else, I wish price was a little less but still reasonable considering things these days. I will definitely keep them in mind for any future work needed

Carolyn Cable

3 years ago

Cardinal was great. They were super quick to arrive and solved my problem with ease. The technician was very friendly and professional, and educated me on how to take care of any future problems I might have. Would definitely recommend!

Shelly Clumpner

a year ago

Hot water heater pilot light kept going out leaving us with cold showers. They were very professional and kept me well informed. As a single Mom I appreciated a picture of the technician and his profile sent to me as I was at work and my kids would be letting him in. My water heater was 16 years old and he could of suggested a new heater but told me I just needed the flame sensor cleaned which saved me a lot of money. I had only been in my condo 1 1/2 months. Although I know I’ll be needing a new heater soon enough for now this does the trick (hot showers for the kids and I) I’ll definitely give them a call for my other mechanics needs! Hopefully no time soon!

Mike Hutchens

a year ago

Technician (Brennan) was very informative and friendly. Very thorough. Walked me through everything he was doing. Gave me several options on what to do next. Good experience! Will stay with Cardinal going forward.Just had a dishwasher installed by Cardinal. Everything went great. Kevin walked us through everything. Showed us things we could do next. Always pleased with Cardinals service. Great company!

Jim Drogue

2 years ago

Great service same day! Leak in base of toilet. Matt was professional friendly and knowledgeable.Matt made the repairs, left the bathroom spotless and thanked me for the business.Could not have done better! Cardinal is always my first call!

Sam W

10 months ago

The technician who came to look at my leaking water heater was very knowledgeable and did a great job installing a new one and explaining everything to me. I will absolutely go to them in future.

Michael and Christina Madden

2 weeks ago

My water heater started leaking and unexpectedly needed to be replaced at a time when my family had to leave town for a family emergency. Cardinal replaced the water heater and allowed us to leave town with a peace of mind. We will always call them for our home needs.

Cindi Heimlich

a month ago

Our smoke/CO detectors, which are tied to the electric, started sounding late in the afternoon. After contacting the fire department and MG&E we determined we needed an electrician. Cardinal came the next morning and replaced all the dying detectors.TJ did a great job, he was quick, efficient, polite and answered all my questions.

Tracy VanTassell

6 months ago

Both plumbing and hvac technicians very knowledgeable and helpful. I just moved into home and they provided me with answers to all my questions and were very thorough. Will continue to use this company.

David Knocke

a year ago

We have come to rely on Cardinal as our first choice, go to company, for all our plumbing, electrical and HVAC needs. After several years of trying various companies, including Cardinal, they have come out on top of almost every category including but not limited to professionalism, accuracy of diagnosis, quality parts, and repairing correctly the first time. We really appreciate that the techs are trained, certified and professional in their appearance and COVID safe (masks, shoe covers). I am confident you won't find a better value.

Sally Wendt

6 months ago

Services were scheduled for next business day. Our plumber was efficient, friendly, knowledgeable, respectful &
discussed options & services available through Cardinal. Definitely, would use them for any future services.

Michelle Marlar

8 months ago

All of the people who came out from the estimate to the installation were so very kind, efficient and helpful. I am very pleased with the work and would highly recommend!

randy molina

2 years ago

Drew from Cardinal Heating and Air came by and diagnosed the problem very quickly while also checking on some other things to be thorough. He was very professional and the results of his work were immediate. Very thankful to have working AC for me and the dogs again. I will be giving them my business again.

Russ Tilsner

a month ago

We had a serious situation with our septic system and electrical panel. Cardinal worked with us to get a technician on-site, even though the first available appointment was several days away. We are very appreciative of the professionalism and responsiveness of the Cardinal Team. Top Shelf customer service.

Leon W

a year ago

Patrick arrived within the two hour window estimated by Cardinal. Had all necessary tools and parts and installed a nice April Air system into our home. Installation was clean and very neat. After he was done he explained how the system works, all settings and future maintenance like filter switches.I would definitely recommend Cardinal for a professional installation or repair.

Mark Daniels

2 months ago

I randomly called Cardinal Heating & Air Conditioning to research their programs and costs. Within minutes of that first call I was convinced that working with their team would be a great decision.Right away their team was on it, staying in touch, working to get us improved dates for service (which they delivered on), as well as educating us on what we needed to get done.We are now on their yearly maintenance plan. We've already had one visit and the technician they sent (Kevin) was top notch. Very professional, great customer service and total mastery of his craft. To us this visit was a confirmation of the choice we made when we decided to go with their team.From sales, to customer service, project and parts management to technicians, they stand apart as best in class. In a business world full of poor customer service it is so refreshing to come across a company that really understands how to practice what they preach.

Austin White-Pentony

2 months ago

We were originally charged $700 for a basic repair through our management company, CCL Management. The work was not approved and they went ahead with the repair.After speaking with management the bill was lowered to $395, so I am adjust my review up to 5 stars. I generally avoid these guys because they are expensive, but at least they have good customer service.

Joel Pollen

3 years ago

My house's furnace was about 28 years old and at the end of its life. It stopped working one very cold morning about 6 weeks ago. I called it in at 7 am and a technician was at my house 4 hours later. They got the furnace running again but let me know that it was old and may not last much longer. Sure enough, it stopped working again 2 weeks later, this time for good. They did not charge me for the second call. Cardinal quoted me several replacement options and were very transparent about the differences. I got a quote from another dealer as well, but Cardinal had the beat in price, honesty, and quality of service. I had some questions which my salesman Dale answered via email very quickly. Once I made a decision the furnace was installed just over 24 hours later.Within a few days, I noticed some water leaking from the bottom of the furnace. I thought it might be from my humidifier, which was also very old, but I realized in checking on this that the humidifier was not connected to the thermostat properly. The water on my floor was a condensation leak within the furnace. I called Cardinal again to let them know about both of these problems, and later that same day they sent out a technician who quickly solved both of them at not extra charge.Overall, I had a good experience and would recommend them to others!

Kathleen Davis

2 years ago

Everyone at Cardinal is incredible! I love this company! Two weeks after I purchased my condo I had to have them come out and replace my air conditioning and heating unit. It was a very difficult installation because of the location of condenser outside. They did an amazing job! The technicians and the office people are also wonderful. I’m so happy to due business with Cardinal.

Sonam Dorje

a month ago

We are happy with the work done by Jarod and his team on our central air conditioning system today. Thank you!

Nada Abdallah

a year ago

Kevin did a great job showing on time. Checked the problem and fixed. He cleaned everything after him and was sure to explain what he did and what the next steps to follow. He is professional, polite, and friendly.

Jan McNally

11 months ago

Levi was very professional, prompt and thorough. He replaced the pipes under our kitchen sink that a contractor had put in poorly. He made certain it was not going to leak again! Always hirer a professional!! Thanks, Levi!!

Jo Prust

2 years ago

Cardinal has always been very professional in doing any work on our home. We have use them for installing a new heating system, water heater, and water softener. In addition they installed a brand new air conditioning system. This last year they have helped us with some remodeling in our kitchen and bathroom installing lighting, new electrical outlets and plumbing. We have been more than satisfied with all of their work. In addition all of the service professionals who have come to work on our house have been very considerate and polite. We will continue to use them for maintenance and any other work we need and would recommend them to others.

charlie buzzell

2 years ago

Excellent service. Thoroughly cleaned the ducts with good equipment. The gentlemen were professional and spent time after to explain the entire project and what they found in the ducts. Explained that we were good fo 20 years. I use Cardinal for all my maintenance work on the mechanicals. Good people and fairly priced.

MARK DANNEHL

3 months ago

The technician was very thorough in cleaning our air conditioner and inspecting our furnace. Both units are less than 7 years old but the tune up was money very well spent. He took time to fully explain what he found and updated. The Cardinal Care package is a no brainer to sign up for and highly reccomend it to anyone to keep your expensive items in top notch condition to help lenghten their lives.

Jen Harrison

a week ago

Another great experience with cardinal. Tyler was very thorough and did a great job explaining things to us. Highly recommend.

D Hudzinski

a year ago

Paul was our technician that came out to help us with our furnace. Great guy! Very easy to talk with, enjoyable conversations, explained in depth everything he was doing, why and what caused issues we had. Many tips and suggestions as well to help us in future. We need more Paul's in the working world. Very satisfied, highly recommend and will continue to use Cardinal for all our heating and cooling needs.

Gary Schlichting

a year ago

Absolutely stellar service, by far the most thorough furnace inspection I have had, a bargain at the price. Courteous, personable, knowledgeable, Covid-aware technician used a flexible scope to inspect inside the heat exchanger for leaks, tested exhaust gases, pressure differentials, condensation drain, much more. Had him replace the blower motor condenser, he voluntarily double-checked the new one to exceed specs before installing. Will go out of my way to have him back next time!!!

p b (Dragon262)

2 years ago

Cardinal installed our new furnace two years ago. We had them out for yearly maintenance. We were able to get an appointment the same week we called and they ended up coming out two days earlier. Very professional and performed a detail inspection of the furnace. Very happy with their service.

Katie R

a year ago

Cardinal does an excellent job with all their services. We have primarily used them for plumbing and electrical over several years and have had no issues.

Kaleb Haugen

4 months ago

Update: I would increase this review to 5.5 stars if possible. Days after the work was completed I called to request a small adjustment. What I considered mostly cosmetic Cardinal took seriously and sent a tech out to correct right away (within an hour of the call). Cardinal stands behind the quality of their work and has absolutely earned their 5-star rating!—I was thoroughly impressed with the service from Cardinal. Their quote process was painless and the installation was painless. The tech were friendly, knowledgeable, and willing to listen to my preferences and needs before starting the work.I will certainly be looking to Cardinal again next time I need electrical work.

Bart Hagensick

a year ago

I have used Cardinal since I bought the house for regular maintenance on my ac and furnace. They have replaced both. (They were over 20 years old.) Their service and attention to detail are superb. Their cost is reasonable. The technicians are all competent and friendly. Javier just serviced my ac. He did a thourough job. He explained everything he was doing and the expected results.

Thane Westermeyer

2 years ago

Hunter from Cardinal Heating and A/C came out on a warm humid weekend day with a fantastic customer service acuity to address our need to get the air conditioner fixed. He quickly diagnosed the problem and was able to repair the issue. Hunter walked us through a few items to be on the look out for in terms of maintenance. His professional and knowledgeable approach was welcomed. Highly recommend Hunter and Cardinal for any repairs, service or replacement needs.

Jeff Bickel

a year ago

Kevin did a fantastic job with installing the air gap for our dishwasher and replacing our main valve. Everything looks great and he cleaned up afterwards. We also got a chance to chat about a few other plumbing issues around the house that I had questions about. Thanks again!

Emmy Battist

2 years ago

Great communication and great technology with email appointment confirmations and text updates letting me know who was on the way to my house. More importantly, everyone that was in my home from Cardinal was professional, knowledgeable, and willing to take the time to explain everything to me. Thank you!

Jim Christensen

2 years ago

We are part of the Cardinal Care Plan and just received their first visit. They helped us understand that the furnace in our condo needed to be replaced due to its age and condition. They replaced the furnace in the same week and they were incredibly professional and courteous as they got the work done. They even played with our dog, and he was happy, too.

Mike Gallardo

a month ago

Cardinal HVAC is a great company. All the Service Technicians are very knowledgeable and professional. I have used Cardinal to do my HVAC preventative maintenance for the last 23 years. Keep up the good work.

Linda Stageberg

2 weeks ago

Jill was very knowledgeable and personable. Would recommend her for your furnace and air conditioner needs.

Matthew Rausch

4 years ago

Paul came out and did a very thorough job evaluating our 2 year old furnace that another company had installed. He was a considerate technician who really wanted to do the job right! He found an issue, and gave us a good report to use as ammunition to have the problem resolved by the offending company.

Kate Grace

a week ago

Andy, the Technician, was thorough and took time to explain our furnace check results. Thank you, Andy!

neil traubenberg

5 months ago

Matt showed up right on time. He was curious and efficient. Took time to explain everything.

Maggie Ackley

5 days ago

Trey did a really great job with my furnace service! My furnace is a 2005 in a crawlspace under my house. Not your everyday service call. I definitely wouldn't want to go underneath there with God knows what crawling around next to me!! Trey was really thorough and kept me informed about the condition of my dinosaur of a furnace. He also had to deal with a little neighborhood drama when he arrived, which he took in stride! Thanks for the job well done Trey!

Natalie Arriaga

3 months ago

Hired technicians at Cardinal to conduct a duct cleaning and they were on time, reliable, and informative. There originally was going to be one technician and having two saved some time, which I appreciated. Good value for the square feet that needed to be cleaned and I would recommend them!

Laura S

2 years ago

Cardinal has been the BEST company I've experienced so far at my house. I've also used Action--they were terrible in comparison.1st call to Cardinal was in a panic with the sudden loss of AC in a 90 degree day. 5 animals in the home. The person with whom I spoke understood how dangerous of a situation this was and a service person was scheduled that day.2nd call was for electrical work--not urgent but they happened to be able to squeeze me in on the same day which was probably rare but amazing!Best parts of this experience:1. Friendly and empathic front team who got me scheduled ASAP.2. Text prior to the service person's arrival with their pic and some info to help personalize this 'stranger'3. The service people themselves--extremely competent, focused, and very personable.I only wish they serviced commercial properties so I could have them out to my business!

Sharon Egan

4 months ago

Water softener installation - as usual it was great. Kyle was efficient and very helpful with all the questions I had. We will definitely use Cardinal again

Jacob Voshell

2 years ago

Customer service is very nice and helpful. The guy, Matt, they sent out was super nice and quick with the work and very informative about what he was doing. He came in and knew right away what the most likely cause of the issue was and got it fixed in less than 45 minutes.

justin lambert

11 months ago

Very happy with quality of work. Courteous, professional, and great communication. Every one I worked with including the person who completed the estimate and the installer were great people. Highly recommend.

Michel Peterson

3 years ago

We had an amazing experience with Cardinal when our older furnace died on a Sunday recently. We were supplied with several space heaters to get us thru until Monday when we could get a new furnace! They were there early and worked hard all day. Top notch service and fast, friendly techs. Thank you!

Nina g.

2 years ago

I feel it was a little expensive (then again I'm not sure how much normal plumbing repairs cost) but the guy did a good job he was on time and friendly. They were up front with the cost and got the job done. Very happy with the results!

Hailey Voss

a month ago

Communication was great from the company and the technician that came and did electrical work for me was extremely nice and professional. He made sure to take the time to explain everything to me.

Sam Thomas

3 months ago

These guys absolutely rock. Great service, very personable and professional. They've been quick to respond and help us when we need to repair our decades-old units in the past, we intend to use them for installation of a new system in the near future.

Sam Bronchetti

3 years ago

I’ve always been happy with the service I get from Cardinal. I called about a yearly AC system check during what must be a very busy time. They schedule me out a week, but called to say they had an earlier appointment which was great. The technician was kind, respectful and kept me informed through the process. He was very thorough and I am extremely satisfied with his effort. I would definitely recommend Cardinal to friends and relatives seeking any service they provide.

Nicole Baker

2 years ago

Water heater went out on Super Bowl Sunday. Cardinal was able to send someone out within 30 minutes to try to troubleshoot. Our technician Matt was professional, timely and tried several things to get the water heater running. We love Cardinaland cannot vouch for them enough!

Steve

a year ago

Great service at a reasonable price. The problem with my garage outlets were fixed within a half hour. I highly recommend Cardinal!

Laure Noe

2 years ago

Prompt, efficient, knowledgeable from initial phone call through repair completion. Technician presented options and recommendations, performed the repair in a challenging old house, took Covid precautions and left the work area spotless. Will definitely use Cardinal again when the need arises.

Amy Kenny

a year ago

All the people at Cardinal Heating & A/C, from the guys who do the repairs and installation to the people working at the office desk, are pleasant and professional. They do great work and I am very pleased with the recent job they did installing a new heat pump system, a new furnace, and a new A/C unit. I’m so relieved I won’t need to be calling my home warranty company to have someone come fix the A/C or the furnace several times a year and always at the worst possible moment!!

Marcia Lavin

a month ago

AC stopped working on hottest day of year. Friday late afternoon. I was able to have a tech at my house in 2 hours she diagnosed and fixed in under 45 min

Wayne Edie

2 years ago

Turns out our furnace and thermostat were improperly wired. Cardinal cleaned up the wiring and got a replacement thermostat hooked up. Above and beyond solving a problem that wasn't in the original scope of work. Great company to work with.

Kevin

5 months ago

For all appointments the technicians showed up on time and worked in a timely manner. Answered all questions and ensured I understood everything. Seemed to want to make sure I had the right fitting product for my house, not just the most expensive. Installation was timely and technicians left everything neat and clean. Would recommended to others.

Katja Kunzke

a month ago

We have been extremely satisfied customers of Cardinal HVAC for years. They are professional and friendly, clear in their explanations, and very fair in their pricing. We’ve used their HVAC, plumbing, and electrical services. We won’t go anywhere else for this work!

Susan Miller

8 months ago

They did a wonderful job diagnosing issues with my soft water system and replaced my tank. Very courteous and thorough. We've also used them for furnace and A/C replacement in the past with great results as well.

Tim Leung

10 months ago

Our technician Carl installed our new water heater in much less time than estimated. He answered all my questions promptly.

John McGevna

a year ago

Cardinal did an outstanding job for us today. Our furnace was not working properly and I called them around two PM. They took my information and I was contacted by a service technician less tan an hour later. He arrived 30 minutes later got to work and solved the problem with the furnace and got it back in proper working order. I could not be happier with the quality of Cardinals service and will use them for all my service needs in the future. I recommend them strongly to anyone who needs help with home maintenance repairs.

Chris Savard

8 months ago

Terrific service and prompt service. That is after scheduling, which might be difficult in an emergency. They always have professional technicians. Josh was great last time.

Deborah Losinger

2 years ago

I loved receiving the text with a mini bio on our technician Drew. I was able to greet him by name when he arrived shortly thereafter. He was very polite and engaging. He informed me of everything he was doing and explained things as he went along. When he informed me that my capacitor was shot and needed to be replaced I was very pleased he looked up my warranty and the replacement cost was much, much cheaper. Overall a very good experience and I will continue to use your services.

IsthmusRPM Support

2 years ago

We have several rental properties throughout the Madison area and we need contractors that we can rely on to show up and do the repairs quickly, efficiently and are cost effective. Cardinal Heating & Air Conditioning has proven their selves time and time again. They are extremely reliable, courteous to both myself in getting the appointments scheduled and our tenants during the appointment and their pricing for repairs is very reasonable. We have tried several other heating and plumbing contractors throughout the years and have had some really poor results, but with Cardinal we have no complaints, so when we need any repairs done, whether it's for heating, air conditioning or plumbing our first call is automatically to Cardinal. If you have not tried them yet, give them a call, you won't be disappointed!!

steven fox

6 months ago

I felt that replacing a 2 ft section of piping plus a new seal for water heater that was leaking should not have been close to $700 also there was a valve that the technician felt that it was not necessary to have so in replacing the leaking piping you decided just to exclude it because he felt it is not needed that is not what I paid for overall I've always been happy with Cardinals work I would recommend them to anyone but just not the technician Alex Plummer

Andrea Kasuboski-Freeman

a year ago

Quick response. Same day service for inspection and repair/replace. Dispatch kept in touch and notified me when the technician was on his way. Technician was great, fast and friendly. 10/10 would recommend!!

Jane Lex

5 months ago

I had Cardinal out twice now, once for a new water heater and once for air condition maintenance. They're very reasonably priced, professional, and do a great job. They spend a good amount of time explaining the ins and outs of everything to someone like me who's extremely un-handy. They wore booties in the house. That seems like a small thing but it's not to me. Not all companies do this. Really, I can only think of positive things about the company.

Tyson V

9 months ago

I don’t normally write reviews (this is the first), but this was the second time I used Cardinal for plumbing issues and I am very pleased with the work that was done. Matt K. was the technician both times. He was very professional, friendly, and knows what he is doing. I plan on using Cardinal for future projects, and Matt discussed the options and gave price quotes for each.

Jim Duffy

4 months ago

In the mail from Cardinal Plumbing I received a literature regarding a Battery Backup Sump Pump and why I should have one. After reading the literature and doing research I decided to take advantage of the coupon that was provided. As always Cardinal continues to be extremely helpful and easy to deal with, and stands behind their work, friendly staff and always on time.

Ramona Armbrecht

3 years ago

The guys where great and polite and fast. We love cardinal heating. I know we had it done on a weekend and 6:00 pm I was shocked at the price, yes they did tell us and we agreed to the price because my husband just got out of the hospital. We needed hot water. They always do a wonderful job. I have recommended them to other people.

Bruce Hermann

a month ago

The electrical and plumbing teams from Cardinal took care of all issues related to our replacement of appliances in an older house. The team was friendly and informative, there were no suprises, and we are extremely pleased with their service. We plan to call on them for other issues in the future.

Kai Hovden

a year ago

Our experience with Cardinal was excellent. We unexpectedly needed a replacement furnace, and Tom was great at explaining the options that were the best fit for our home, without trying to up-sell us or pressure us into an immediate decision at all. Cardinal also provided electric space heaters to keep our home comfortable until the install.Tre, Donny, and Mike were right on time, super professional, and did a great job with the installation of the new furnace and AC unit, down to providing a new digital control panel and Wifi connectivity to remotely control the system. This was not a purchase we wanted to make, but we are glad we went with Cardinal!

Ronald Ford

a year ago

Managing multiple properties and maintaining my own. I use Cardinal for the knowledge and service. They work with their customers and communicate clear expectations of what needs to be done. I have been using them for about 5 years and have never been disappointed on the outcome.

Kate Barrett

2 years ago

We had another great experience with Cardinal Heating & Air Conditioning! They were responsive to our need in a short amount of time! Jill was a fantastic technician she was knowledgeable and explained options very clearly! There is never a question about who we should call with our heating and cooling issues. Thanks again for keeping us cool during these hot days!

A Regan

4 years ago

Carl was excellent. Professional and pleasant to chat with. Cardinal is a good company, nice people answering the phones. They got me scheduled right away. The only reason I didn’t give them 5 stars was they were quite expensive. I do recommend them & will call them for my future plumbing/heating or AC needs.

Erin Manske

2 years ago

First time homeowner, here! We had water leaking from our second floor and coming through the first floor light fixture. Kyle came out quickly, ready to problem solve, and treated our home as if it was his own. The whole process was easy and greatly diminished the amount of stress I felt upon discovering the leak. Highly recommend, especially for anxious homeowners that want the job done RIGHT.

Maria Monforte

5 years ago

Thank you for the thorough service. This is the second time I received service from this company. Each time, they responded in a timely manner first to help me fix my air conditioner and second get my water heater working again. For the last work done, even though it was a simple reset, the technician made sure that everything was working well by going through the parameters that conclude that it is so. Thank you for consistently providing great and reliable service.

Dave Hinkel

a month ago

We requested an estimate for some work and Andy stopped by the next day to go over our needs, make recommendations and then provided the estimate by email the next morning. Very professional, knowledgeable and timely. A good experience.

Marcia Connor

6 months ago

We needed new faucets for washing machine hook up as the current were originals and difficult to open and close. So pleased Cardinal was able to install prior to delivery of new washing machine.

Randy Nelson

6 months ago

Great service, great price, great company. Will definitely use them again for anything. They installed a furnace a year ago and I'm extremely happy with that work also.

Matt Lombardino

3 months ago

Corey came with an estimate and gave us a walk through of what was needed and broke down the process and what the minimum of what was need. Always quick to respond. Always use them. Never been disappointed.

keltykwitch

3 months ago

Our AC stopped working during the recent heatwave. Cardinal sent Andrew to our home the next day and he identified and fixed the multiple issues our system had. Andrew was friendly, professional and represented his company well. The final cost, while not cheap, was well explained and worth it. The only very small thing I did not like was having to keep an eye on my phone, since they don’t schedule specific appointment times, just days, and they contact you about half an hour before arrival. But this is a small inconvenience in return for good and knowledgeable service.

John Kalson

2 months ago

I liked the fact that Cory let me know if his ETA and was right on time - as scheduled. Also, Cardinal Heating and Cooling shared his photo along with helpful tips for the meeting. On site, Cory was thorough in finding out what we wanted to have done and in explaining what was needed in order for that to happen. It was both an informative and relaxed conversation.

Misha Lee

a month ago

These guys are the best in the business and work as a team across HVAC, Plumbing and Electric. We replaced HVAC system, water heater and water softener unit all at once and they did the job all in less than one day. They were attentive to protecting our wood floors and carpet and did a really nice job at explaining our options for equipment and then how each unit works once replaced. Just an all-around friendly, professional and courteous team at Cardinal.

Sandy Duesterbeck

a month ago

I have used Cardinal Heating & Air Conditioning including Plumbing since 2008 for my home. They have great technicians that will explain whatever is needed and why. I would recommend Cardinal for anyone!!!

Melissa Wilkerson

a year ago

Dave was our service person he was very personable that a great job explained everything to us since we're new from Arizona and we really liked the service.

Janell Desjarlais

a year ago

The 2 service technicians arrived on time to the appointment that was set up. They were courteous, wore masks and put on the paper booties to avoid dirtying the floors. They worked well as a team and assessed the problem in a manner of minutes. The parts needed for the repair were in stock on their vehicle. The repair was done in a very timely manner. I am very pleased with their professionalism and work.

Cristin Colvin

2 years ago

I called to have a running toilet fixed; total time between my call and the repair being done was just over 2 hours. The technician was very polite and friendly and did a good job explaining everything. I’m very happy and will call them for any necessary repairs in the future.

Anatoli Frishman

4 months ago

Kevin Gill did excellent job for us today. Very professional! Thank you!

Matthew Ruf

a year ago

My furnace/AC went out on Friday and Cardinal had a tech out on Saturday morning. He provided options to either fix or replace the furnace and we ended up having a new unit installed on Tuesday morning. Every employee I talked with was knowledgeable and pleasant and I'll definitely be a repeat customer. Hopefully not too soon though!

Cliff Sweney

5 months ago

Great experience. Matt was very profession and thorough with his work.

Carol Crawford

6 months ago

Needed a new water heater today. They came in a timely manner and installed a new one & took away the old dead one. Price is never what the customer wants to pay, but it was reasonable considering.

Laura Holmen

2 months ago

Javier was fantastic. Explained the problem and the options and very very friendly!

Paul Burkeland

3 years ago

Our boiler went out and these guys were able to send someone over to my place quickly to look at it and give an estimate. We had them replace the unit. They were fast and easy to work with and they did a terrific job with the installation. Looks great, works great.

Amanda Schwartz

2 years ago

I’m so thankful for Cardinal! We woke up to our furnace not working on the coldest day of the year. I called at 7:30am on a Saturday and a technician was out within 2 hours. We worked with Paul - he was professional, kind and efficient and got our furnace working again! We will definitely continue to use Cardinal for any of our heating/cooling needs!

pete penzenstadler

4 months ago

Dave was my technician and he was the best very good communication skills and was very professional and personable.
I will be asking for Dave in the future.

Elona Bartnick

9 months ago

Brian, Ian and Alex did a great job! They were punctual, professional and considerate. They cleaned up miticulously after a beautiful install and thoroughly explained the features of our new furnace and AC.

Lorri Duerst

a year ago

We have used Cardinal for repair for the last 15 years, and we have never been disappointed. During holidays, sub - zero weather and heat waves, and now recently after a fire... they have been Superior! We whole- heartedly recommend them.

Paul Kremer

2 years ago

Very responsive to providing my furnace and A/C checkups to fit my schedule. Tech arrived on time and fully informed me of what he would be doing and when he finished he discussed his findings. First time I used Cardinal Heating and Air Conditioning but I will definitely be calling them in the future as needed.

Pamela Cagle

a week ago

Jill was very professional and likeable. She is a cat lover and our Gracie came right up to her which is quite unusual for her.

Henry Morgan

8 months ago

Outstanding customer service and care. Tyler my tech? Possibly saved our lives. Old furnace had crackS inside. He tagged it as do not operate.
Why? Cuz, carbon monoxide, is a stone cold killer. Thank you, Tyler and comp!

Derrik Hanewold

a year ago

Nick was very professional, knowledgeable, and respectful while repairing my furnace which wasn’t working. He was very calm while working and made me feel much better about the whole situation. Will definitely be using cardinal for annual maintenance in the near future

Vicki North

6 months ago

We have water heating and our boiler went out on the coldest day. After calling many places Cardinal heating was the only one that could come over in a reasonable time. The serviceman was extremely knowledgeable and he had the part with him. He was able to get it fixed very quickly. He also pointed out that when we had the last people come and clean our boiler they missed some important things. Since this happened we have also had them come look at our AC. Again a very knowledgeable person who ID'ed the problem quickly and fixed it. I have also noticed that they are less expensive than other folks. This is a great bonus!

Cynthia Moore

11 months ago

They were fast, friendly and efficient. I had an emergency and they came out the same day to inspect my boiler at a reasonable price.

vato loco

2 weeks ago

Cardinal came in and saved me I appreciate Kyle and the work he did thank you he went above and beyond

Shelby Deon

a year ago

Furnace was leaking co. Called cardinal to come and fix it and they came super fast even though they were extremely busy. The tech was great at explaining what was wrong and what our options were. Have had many not great experiences with other companies and this was by far the best experience. I also love the warranty that they have for five years, and they have a 10 year warranty for the parts. Great company and great techs

Maika Hamilton

3 years ago

Excellent electrical check up today on our 23 year old house. Andy, the tech, was able to do his inspection and fix a few things we needed addressed such as wire removal and putting in an electrical box to make some wires code for what we we’re going to do with them in the future. We moved in one year ago to this home and decided to sign up with the annual VIP membership with Cardinal. We’ve used all services—plumbing, hvac, electrical and all their techs have been amazing to work with. We highly recommend their services and their membership. I should mention we have double everything too such as two furnaces, two ac units and two garage heaters all of which they serviced in our VIP membership. Thank you so much for your quality work, experiences techs, and the ladies that communicate scheduling and calls when we call in!

Mary Fentress

3 months ago

Nick was our service tech. Clean, detailed oriented worker. Eye for detail, service our home generator and HVAC. Thank you Cardinal Heating and Cooling!

Gretchen Erdmann Hermans

a month ago

Our older AC unit went out in the heatwave. I called Cardinal and a friendly customer service person talked me through the process, the cost for the assessment, and the timeframe. They texted me updates so I could still run errands. The tech came and fixed the unit same day and talked me through what was wrong and what was on the horizon. I added the service package and I feel I have a good value. We also used Cardinal for our new furnace two years ago, and they offered a financing plan. I recommended Cardinal.

Bob Simons

5 months ago

Cardinal is great at communicating. You get text updates so you know when you’re next, and give you whatever notice you ask for ( we wanted 45 min) Friendly tech and quick repair.

Dianna McNall

2 years ago

I found Cardinal through Angie's List. Great customer service and the quality of the work was wonderful. They responded promptly to my request, provide a quote and then completed the work fast. I would definitely use them again.

Ernie S

4 months ago

I am so impressed at the customer focus of this company! I was in need of A/C maintenance at my home in Stoughton and first found Cardinal’s profile on Yelp. After reading their reviews there, I went to their website and submitted a service request form online. Within mere minutes of submitting that form, I received a call from a very friendly, polite, and professional customer service representative. The rep explained their process and expertly and efficiently scheduled a service call for the very next day! I was just blown away by the level of customer service in that first interaction. A few minutes before the service eep showed up, I received a text message with the reps’s name, photo, and a brief bio. I thought that action by the company was a really great thing for them to do for their customers! The service rep showed up on time, did an amazingly through and professional check-up on my A/C unit, and was friendly, professional, and efficient throughout. The service rep showed sincere care and respect for my home, wearing disposable booties over his work boots when he entered my home. I didn’t expect that, but appreciated it. Again, I think the level of customer service and customer focus with this company is AMAZING - the best I have ever experienced from a service company, bar none. Such a great experience - I’ll for sure be using Cardinal into the future! Highly, highly recommended!

Joel Wade

a year ago

Brandon just installed a water softener. He did a great job and answered all my questions. He also explained how the softer works. He is very friendly and courteous. Cardinal is a best in class company. Thank you!

Anthony Roussel

7 months ago

Awesome employees throughout great customer support. The quality of their workmanship is A+++. Also I recommend signing up for cardinal care if you don't want the pressure of remembering when to schedule maintenance appointments.

Kogyochi

3 years ago

Had a major electrical upgrade done, these guys work fast. Fixed a few other underlying problems for cheap during the same visit. Walked me through how some of this stuff worked as well. Work done looks quality and was well tested afterwards. Have no complaints and was able to use a $150 coupon from the website which was cool. Would recommend for sure.

pat whitty

a year ago

We hired them to replace water softener in our crawl space. They were well prepared, reasonably priced, and the installer was extremely professional and easy to deal with. I highly recommend them.

dave mischka

4 years ago

Excellent Service: Our old furnace went out during a cold snap and Cardinal Heating really came through for us. They came over quickly with space heaters to get us the through the night and the very next day put in a new furnace. I was really impressed with the Service and Product line. Thank you Cardinal!

Aaron Hahn

3 months ago

Cardinal has served our family for over 3 years here at our home. Whether we need heating/cooling assistance or are inquiring about an electrical upgrade, the team is always willing to assist and are very friendly to work with. Would 100% recommend!

Tyler Wittmann

3 weeks ago

Our technicians were very prompt and professional. They quickly identified the issue with our plumbing and fixed it right away. We have only had great experiences with Cardinal!

Lencon Hanson

4 months ago

We had our dryer vent cleaned and we’re very happy with the service. We have used Cardinal for our heating and air conditioning needs for many years. We are happy with their professional and timely service.

Tricia Wachowiak

a month ago

Had an air conditioner inspection done and it started leaking water after they left.

Jeff Suchomel

2 months ago

Trey did a wonderful job with my clean and check for my AC.
Thanks
Cardinal

Anthony Callies

4 years ago

Hello,We had a good service call recently to address our home furnace issue. Our technician, Matt, had a practical, long term approach to service, and he did a great job communicating throughout the visit. Furnace and AC maintenance isn’t typically the kind of thing you look forward to, but the folks at Cardinal really made it as smooth as possible from scheduling to completion.We’ve used Cardinal for past maintenance and look forward to reaching out next time we need their services. When it comes time to upgrade systems, we feel confident in their ability to help!Thanks everyone,Tony

Garrett Gracner

a month ago

Great communication, super professional staff!

David Bavlnka

a year ago

Matt was on time and very professional with his work, as well as being very personable. The toilet and sink install was done to our satisfaction, I certainly would recommend Cardinal to others.

Sadie King

2 years ago

We used Cardinal Heating & Air to clean our dryer vents. Steve provided great quality work and professionalism during his service. We highly recommend this company for any service you may need. Steve did a great job!

Amber Mayne

2 years ago

Steve just finished up with our duct cleaning. We could NOT be happier with the service he provided us today! Thank you so much. What a wonderful thing to be able to trust people to come into your home and be as professional and thorough as he was.

Russell Groblewski

2 months ago

Jonathan was great to work with. I'm confident in working with him.

Sonja Covington

2 years ago

Cardinal Heating and Cooling has been great to work with. They are polite and timely. No hidden costs and the technician ( Hunter) was polite, professional and courteous. He explained everything he did today and last summer when we first contacted CH&C. I would definitely recommend them and it is great to support a local business!

Krissy Schintgen

a year ago

We had an old Aprilaire system in our new home we purchased. We quickly realized that 10 percent humidity in our home is not ideal. I called Cardinal and they sent someone out the next day to do some measuring and get us a quote. Quote came by email an hour after he had left. I accepted the quote right through the email. Cardinal called me shortly after I accepted the quote and set something up for the following week. Seth came out and was kind, thoughtful and thorough. Took care of everything and asked us if we had questions. Explained what he did and why he did it and showed us how it works. Payment was easy too. All around a great experience.Thank you!The Schintgens

Kevin Akemann

5 months ago

The Cardinal tech did a excellent job in replacing the existing thermostat, setting up the new one, and providing some useful tips about the different settings. Overall, I highly recommend Cardinal!!

josh whelan

a year ago

We had our entire HVAC system replaced yesterday and I could not be happier with Cardinal's service. Everything, from the initial sales call, to the estimate, to the actual install and after was exceptional.Dale, the salesperson I spoke with, was thorough, prompt and responsive.He answered all of my questions (there were a lot) and helped me pick out the best system for our home. Of the 5 companies I contacted, he was the only one to follow up with us. He also walked us through all the available rebates and incentives to make sure we got the best price.I priced out several options and estimates, and Cardinal wasn't the cheapest, but I feel they were the best long-term value. If you're looking for a cheap rush job, Cardinal probably isn't for you, but if you want to invest in your home, they're the right choice. We had a home energy audit earlier this year, from another company, and Cardinal's service techs helped us apply for discounts and Focus On Energy rebates they suggested.I like that Cardinal covers everything, from HVAC & plumbing to electrical. It's helpful finding quality service for everything all in one place, as well as an optional service contract. We had been using local handy people and Thumbtack for everything Cardinal does, but that's no longer necessary.The actual installation went smoother than I expected. They replaced our furnace, AC & water heater in less than 6 hours. The installers were all full-time employees, not contractors, and I received notifications (with photos) before they arrived. They were on time, polite and left next to no trace that they were there. Everybody wore masks indoors and they were mindful of our cats. We got a top-to-bottom explanation of everything they did, including a demo of our new thermostat.It's probably too soon to say how the new system is working, but it's quieter, more consistent and easier to use than our old setup. The energy efficiency calculators I've used online say the HVAC should pay for itself in a few years.I think it's safe to say Cardinal has become our go-to for home service.

Juan Espinoza

2 months ago

Jon Swenson was quick en efficient and all around good worker.

Helene Demont

4 months ago

Excellent company. Knowledge able, friendly technicians and office staff. Thank you .

Learning2livewell By Nikki

8 months ago

They were able to come out the same day we called. The technician was phenomenal! He was professional, friendly, was great with my dogs, and explained what he was doing. I will DEFINITELY, be calling them again if I ever need help in the future! Thank you!

David Eichkorn

4 months ago

Their team does high quality work, however, for small jobs they are over priced. For large jobs, I would call them back in a heartbeat.

Kim Zittel

5 months ago

I contacted Cardinal for two separate services so far, and it will not be my last. They are exceptional in every way. Customer Service is fantastic and they went above and beyond for both of my repairs. I am so very pleased that I have a reliable company to turn to!

Jennifer Sterling

6 months ago

Furnace went out and they had a service professional at our house in less than an hour. They were able to diagnose the problem and communicate clearly the issues found and next steps. They set the an appt for next steps while still here. Very professional and personable. Will use again for sure.

Craig Heilman

a year ago

Amber worked her magic to get a good technician scheduled for an installation service. Levi installed a new and better water softener system in our home. He was very friendly, informative, and did great work. We are excited to have better quality water and we will have significantly reduced costs of softener salt from what we were putting in our old system. Overall great experience! Thanks Levi!

Tom Felix

3 months ago

Jason was prompt, courteous, explained the issue clearly and fixed it.

Lora Laine

3 years ago

We set an appointment to get a small electrical job done. I appreciate the call to say they were on their way. Did the work in a timely manner. Mike was very friendly and cleaned up his job site very well. Everything went well. Would recommend to others.

Theresa Shaeffer

2 weeks ago

The guys who came were great! They were on time, very professional and explained everything! Kudos! I would recommend Cardinal to anyone!

Julie Schutz

3 years ago

I called right away this morning and a tech was at my house within 30 min. to get my furnace working again. Javier was my service technician. He was very pleasant, knowledgeable, informative and friendly. He explained the situation and possible issues, went to work, zeroed in on the problem, replaced the part and off he went in a timely manner. He also explained the Cardinal Care Club, which I enrolled in, as I am not good at remembering maintenance on anything. Thank you Javier and Cardinal Heating for the excellent response and service.

Tyler B

a year ago

We had a tech come out as a scheduled service visit. Shortly after taking a look at everything he tells us that our heat exchanger is cracked and could be harmful due to the threat of the potential of it leaking carbon monoxide. He then tells us that he can't legally leave our furnace on which we could understand. He offers to send out his sales guy to give us options for a new furnace. The salesman arrives within the hour with some replacement options ranging in price from $6500 to almost $8000. We then decide to get another quote from a referral whom we contacted shortly after being given the bad news about our furnace. Said referral came out and gave us quotes for replacements for far less money. We decide to purchase from them and they returned the following morning for install. Upon removal of our old unit they tell us there was nothing wrong with the heat exchanger and certainly no cause for panic or having to turn off our furnace! The tech showed us a small plastic part that had a small crack in it and said it was an $18 part! Be cautious doing business with them and make sure to get a second opinion if you do.

Tina S

a year ago

I was in a jam. A tree fell on my house and my power line was on the ground. MG&E came and turned my power off and would not turn my power back on until I got an electrician to put my meter box back on the house. I called a few different electricians but it was late. I called Cardinal and someone called me back in 10 minutes. They could not do the job that night but they were here at noon the next day and did the job for me when I couldn’t find anyone in a short time. I am very pleased with my service. Thanks Mike

Karen Herling

a year ago

Stacey did a wonderful job.
They showed me what they had collected and I was surprised. Glad I had it done. They even found a McDonald's cup down one of the registers. Only took 5 hours and they were done. Very happy.!

Shelley Nielsen

2 months ago

I had three ceiling fans installed, and the electrician (Mike) and apprentice (Dominic) were both extremely courteous, efficient, professional, and friendly. Great communication regarding arrival time and work to be done. The electrician recommended two other services that might be beneficial to us, but he did not pressure me to subscribe or schedule further jobs. He was professional and attentive to clean up when the job was complete. I’ll definitely use Cardinal again!

Stephanie Grosz

4 days ago

Called for furnace repair. Tim was very polite and professional. They worked hard to troubleshoot the issue and repaired it quickly. Will definitely use them again.We did end up using them again for a water heater and water softener replacement. The techs were super courteous, offering advice for our home, showing us what to expect with the new appliances, and made upgrades to the piping they saw issues with at no additional charge. The company was an overall pleasure to work with.

Amy Wallace

2 months ago

My air conditioner stopped working, so I made a call to see if they could get in and check it out. They were very prompt and easy to work with. They have excellent communication, and are very professional. After the initial consult, they realized I needed a whole new heating and air conditioning unit. I had to work so I had my sister come over and do the initial consult, when I called back, they explained the situation and offered to have a consultant meet with me after work, so that we can develop a plan for installation of a new unit. They were very thorough and explained everything expertly. Would definitely recommend them if you are in need.

Jean Dragon

a month ago

The technician displayed a thorough expertise in the service of residential plumbing. He demonstrated attention to quality and recommending the right solutions. His personality was friendly and courteous.

Shay Jones-Smith

a year ago

Levi was amazing. He came out twice, once to cap a gas line and then the next day to install a new water heater which meant redoing water lines, exhaust piping and then redoing an existing gas line. The job was definitely way more than he bargained for as the house in an 1800’s Victorian and everywhere you turn you run into problem after problem. I can’t thank Levi enough, he’s the best!

Matt Fisher

7 months ago

Got quotes for a water heater. Price for tankless and traditional gas were in line with other plumbers but quoted $2500 higher than others for hybrid heat pump. I think they were trying to cash in on new tax credits for the heat pump rather than letting the homeowner get the full credit

Matt Gernetzke

2 weeks ago

I am absolutely delighted to write this glowing 5-star review for the exceptional heating and cooling company that is Cardinal! My experience with them over the past three years, spanning multiple properties, has been nothing short of outstanding.I have entrusted Cardinal with a wide range of services, from plumbing for bathroom remodels to various repairs and even exterior faucet installations. No matter the task, Craig H has consistently demonstrated his plumbing prowess, making him my go-to expert in this field. His phenomenal workmanship is matched only by his wonderful interactions with my little ones, which is an absolute bonus!Cardinal's HVAC department has also left me thoroughly impressed. They've serviced our furnaces and AC units across multiple properties, and their installation of a brand-new heat pump system, along with bathroom and kitchen venting, was executed flawlessly. Jason B is my go to with HVAC work here at Cardinal. Additionally, their duct cleaning service on two of our properties exceeded our expectations.Most recently, we enlisted the services of Cardinal's electrical department to change out multi-story lights, install new wiring, and facilitate the setup of a hot tub. Ryan and the team did great. Their performance was nothing short of top-notch.What sets Cardinal apart is their commitment to excellence. While they may be priced slightly higher than some competitors, they more than make up for it in their unwavering dedication to standing behind their work and maintaining utmost honesty throughout every project. Their expertise shines through in every task they undertake.However, it's not just their technical prowess that's commendable; it's their exceptional team members and technicians who make every on-site interaction a pleasure. I've had the pleasure of working with more than 20 of their team members, and each one has proven to be exceptional in their professionalism and expertise.In conclusion, I can't express my gratitude enough to Cardinal for consistently delivering top-tier service. I wholeheartedly recommend becoming a Cardinal Care club member; it's an investment in quality and peace of mind. Thank you, Cardinal, for your unwavering commitment to excellence!

Sara Tamb

3 months ago

The technician had my air conditioner problem pinpointed before I arrived home for my appointment. Very thorough and helpful. Quick service. I go to Cardinal for all of my HVAC needs. I HATE mice!

Sue Oyen

2 years ago

Jill was very polite, professional and detailed on her assessment. She went through all the options available on what to do about the situation. She helped me set up another appointment for a free estimate who arrived within two hours of her request. I highly recommend this company!

Melissa Girten

9 months ago

We were having another service done by Cardinal and those technicians found the leak. The owner came right over and had a plumber on his way as well. So grateful we found this issue before it became a bigger problem. Thank you for your great service!

Ryan Coleman

2 months ago

They did a great job with our with our new furnace, heat pump, and updated lighting in the basement! Highly recommend!

NoTango

2 years ago

Matt Behn help with servicing my condenser unit that stopped working early in the morning of the 5,June. He quickly determined the cause of failure and had the replacement part on hand. Nice that the replacement part is US sourced and came with a 5 year warranty. Matt also offered maintenance suggestions to ensure optimum efficiency of the unit and system. Further discussions answered my concerns about the return air filter, which resulted in my order from Cardinal for a more efficient filter configuration. Thank you Matt for your professionalism and service, and thank you Cardinal heating and air conditioning for the friendly and professional customer serve and prompt response!

Hy Smith

4 months ago

HVAC servicing
Paul was very thorough and competent. You can send him anytime!

Julie McLaughlin

2 months ago

Kevin was great. Will definitely call them again.

Rick Olin

a year ago

Thank you, Cardinal. Your installers were courteous, neat, and on time. We were impressed when the installation required a part that was not on their truck, you had a courier deliver it, rather than pulling the installers off the job. Thanks again.

Steve & Jeanne McAndrew

a year ago

Levi did a great job installing a new water heater in my house. Very happy with the installation and will definitely use Cardinal again in the future.

Lorie Walker

2 years ago

Excellent company. Text message before they arrived, very friendly and professional. Work was completed and explained to us about any future repairs needed with cost estimates. One of the best companies I have worked with on a home repair issue.

Peter Lynch

3 weeks ago

When our electric circuits stopped working in the middle of a heat wave, we found both Mitch -- who gave us guidance over the phone -- and Andy -- the electrician who arrived at the house and resolved the issue and also improved our overall electrical situation that same day -- to be courteous and professional. Thanks to both of them, would highly recommend.

Alex Plaster

6 months ago

Great guys. They showed up right on time, knew exactly what the issue was, and fixed it in a timely manner. Great customer service.

Laura Paffel

10 months ago

Justin arrived and was very respectful of our home. I showed him where everything was and he went to work. He was very quiet, you barely knew he was there! At the end he explained everything so I understood it and that was that. Will definitely use Cardinal again.

Jill Koll

2 years ago

Cardinal came out right away and fixed a leak in our finished basement ceiling. The plumber was very efficient and professional. We have used Cardinal for all our heating, cooling and plumbing for years. I would highly recommend their services.

Matt Gitzlaff

a year ago

The service from the initial appointment with the Cardinal representative to the install crew was exactly what you want when dealing with any type of service. I’d recommend them to anyone needing one of the services they offer.

b smith

2 years ago

The furnace was making an awful noise, and then it shut down. Cardinal had a technician there within the hour, and our furnace was working shortly there after. The technician was complete, thorough and honest with his assessment. I wouldn’t hesitate to use Cardinal Heating again

Don Kohlhagen

2 years ago

Great bunch of employees. I was in the trades for almost 20 yrs and I have an expectation of how plumbers/havac technicians/electricians showed act and treat your home. They lived up to my expectations. Very knowledgeable and helpful with the install of our dream bathroom.

Theresa Bednarek

3 months ago

Our AC broke and we needed someone to look into both AC and furnace as well as look at our ducts. Honest appraisal with options outlined.

Joe Spair

a year ago

Our ejector pump failed and flooded our lower level. We had standing septic water and could not use any of our sinks, toilets, showers, etc. until it was replaced and Cardinal prioritized our needs and got it fixed immediately. They also helped get a restoration company on site right away to prevent any further or extensive damage. Our local hero came through again, thank you Cardinal. Special thanks to Brian and Brandon for your professional expertise and making a very stressful situation a little less stressful.

Linda Murwin

3 years ago

Cardinal Heating Plumbing provided excellent service in resolving an outside issue with pump drainage along with some expert solutions in upgrading my sump system. They worked efficiently and left everything spotless. Great job and I’d recommend them anytime!

heidi stewart

a month ago

AC Unit stopped working when it was 99 degrees. I called and a receptionist called back to explain charges since it was after hours and that she could not predict what time of the night a technician may call back. Everyone. Communicated every step of the way. The technician arrived within 30 minutes of my call and had all materials needed to complete the repair.Everything was repaired.I was impressed with the timing, the professionalism of all involved.Cardinal is a company you can trust and count on

Thomas Weber

2 years ago

Outstanding customer service. Cardinal scheduled me right away. Received both a call and text before the tech arrived. Jill (the tech) was outstanding - very knowledgeable and very friendly. Explained everything she was doing and provided some helpful tips. And it was awesome to see a woman is such a male dominated field - way to go Cardinal - and Jill!!

Jonathan Rosenau

4 years ago

Wonderful employee's, I can't express how kind they have been to me and my family. My furnace decided to quit one morning and I woke up freezing. Cardinal came through with a service call first thing. After diagnosing what the issue was the service technician made the extra effort to make my current furnace operational while we waited for the replacement. I couldn't ask for a more kind gesture to keep my family comfortable. Would recommend to anyone.

Sue & Luke Mawst

8 months ago

I had 2 new toilets installed in my home. Kevin did a great job & was very friendly & professional.

E Williams

10 months ago

I do appreciate that Cardinal sent snapshots of their pros that were coming to my home beforehand. It helps to know whose providing service. Both pros were detailed in explaining what was needed and why, neither tried to sell me something just because. I will definitely be contacting Cardinal again and would recommend.

Dean Harbutt

9 months ago

Installation of a new furnace went extremely smooth. Perry & Brian were most anxious to satisfy us. All work was explained and the installation was totally clean after they left our home. Thank you for making the installation easy for us.Thank you,Bev & Dean Harbutt

Laurie W (want2dance)

a year ago

Wow -- we have used Cardinal for HVAC installation and servicing in the past, but not plumbing, and we were so impressed. First, Brandon is a phenomenal plumber -- knowledgeable, helpful, and friendly! We used him twice on separate installations and then requested him again for some follow-up issues, and I will request him every time!Second, I can't say enough about how great the customer service at Cardinal is -- you can always get someone on the phone right away and someone will call you back promptly if needed. I love the reminder calls, and the pre-service text that the service professional is on his/her way, along with a photo and short bio. We even received a thank you card after a recent installation! The emails are informative and often have coupons, and sometimes we can find a relevant coupon on the website.We will definitely use again!

ELHADJ DIALLO

a month ago

A first time caller for AC service. They responded and completed the repair within 2 hours. Amazed how fast the response was and very happy with the service done. Had to sign up for the AC and Furnace maintenance offer. Thank you

David Dees

a week ago

My water heater was installed by Carl from Cardinal Heating. He was very polite and considerate. Carl took the time to protect my carpeted stairs with drop cloths to assure they would not get dirty. He cleaned up the entire area around the heater and left my basement in better condition than before he came. Very satisfied with the installation service. Cardinal has earned my recommendation.

Jessie Ackman

2 months ago

As our first experience with Cardinal, we are beyond happy. Mike was professional, personable and answered all of our questions. We are excited to be Cardinal Care card members. Thanks Mike!

Jerry Ladwig

2 months ago

We recently had Cardinal install a 4 zone ductless heat pump. The technicians arrived on time, were polite and took extra time to make sure that they understood what our expectations were. The process involved drilling holes through walls, cutting large holes in the ceilings of 3 bedrooms for the ceiling cassettes, and running of all related wires and piping. When they were done there was no mess to clean up, or touch up work to do! We are EXTREMELY PLEASED with both the workmanship and the quality of the new system itself. No more noisy inefficient window ac units! Also, Cardinal sent enough technicians to get the entire job done in one day!

Jim Parisi

2 years ago

I needed a corroded cold water valve replaced immediately in order to remove a countertop. Cardinal was able to have Kyle on site within 90 minutes to replace both hot and cold valves. Kyle was very thorough and did a great job of quickly replacing the valves and waiting around to make sure there were no leaking problems.Kyle returned later in the week as scheduled after new granite was installed and connected all new sink fixtures as well as a new garbage disposal. He made sure everything was connected properly and made sure we were completely satisfied with everything before he would leave. I highly recommend Cardinal for any plumbing needs.

Kelly Metzger

a year ago

Technician that came to our home, Jill, was very helpful. She communicated well, answered all of our questions regardless of how random and was able to explain things to us without making us feel stupid. She was also very nice to our dog, who is an important member of our family.She went above and beyond to help us out!

Francisco Aldana

9 months ago

Great experience. Easy to work with, very prompt. Best estimate I got for a new water heater by a long shot. I recommend them 100%.

Chad Genschaw

8 months ago

The technician was efficient and figured out the issue right away. He showed me the issues and things to be concerned about. He cleaned up everything very nice. It was a great service experience. Thanks Cardinal!

Cale Zondag

6 months ago

Best plumbing service around!
Quick, friendly, respectful, and very knowledgeable! Prices are very fair too!
Using them for all my needs moving forward!

Dawn Weckerle

2 years ago

During a routine maintenance check the technician found a hole in the heat exchanger on our furnace. Cardinal met to discuss options to repair or replace that same day. Friday we called to schedule replacement and they were here at 7:30 this morning. They have been great to work with.

JJ

3 weeks ago

Excellent customer service! Had a quote done today and the technician was outstanding! Great local company.

Jamison Rabbitt

3 years ago

Cardinal is always my first choice for HVAC Service, but this was my first time using their plumbing division. They were prompt, professional, clean, & thorough. They offered a solution that we agreed on and did a tremendous job. I continue to trust Cardinal when I have an issue that needs repair in my house.

Doug Paull

4 months ago

The service technician, David, was on time, professional, and performed a thorough diagnosis and evaluation of my AC unit. He explained the issue and the repair in detail and answered all my questions. Highly recommended!

Elizabeth OSEID

a year ago

I have used Cardinal for furnace repair, furnace/AC replacement, extending the gas line for my new gas stove, and today, replacing a kitchen faucet and repairing a leaky utility sink faucet. The service personnel are professional and also give options as to how a repair might be accomplished. I have always been happy with their work . Kevin Gill was my plumber du jour. and i highly recommend Cardinal.

Nancy Beyler

3 days ago

Had a yearly checkup on my furnace and ac. The techs were very pleasant to work with.

Amelia Baltes

4 months ago

Very professional, honest, and timely. Will use their services again in the future.

Zach Ziegler

2 years ago

Was able to send out a technician the day I called which was a big help as my A/C was not working during this burtal heat wave. Javier was very professional explained everything to me. He was able to fix my A/C unit & explain why it happen. Very happy with Cardinal.

Kevin Speth

11 months ago

Kevin the service tech was friendly, informative, and, most of all, a professional who capably and efficiently replaced a water heater, as well as fixed a pre-existing pipe issue. Will definitely use Cardinal's services again if necessary, and would recommend the company to anyone.

John Thorstad

6 months ago

Removed old and replaced with new water softener system in around 2 hours. Matt was awesome!!

Curt LeCaptain

2 years ago

I had a garage heater installed which required the install of a new gas line through a pretty tough area. Cardinal showed up on time and did a fantastic job of doing as little damage to my basement ceiling as possible to get to the main gas line to install. They were attentive, listened to my wishes and clearly wanted things to be right the first time. I couldn't be more impressed with their professionalism and the really quite clean install job they performed. I'll easily be calling them again in the future for future work.

John Tolle

a year ago

The service technician was very professional and helpful, as was the scheduler at Cardinal's home office.They were able to address our water heater problem right away and when the technician determined that a complete replacement was ultimately a more reasonable option we agreed and the entire operation was very efficient.

Jon Ahlgrim

9 months ago

TJ was on time and prompt with his work. He even made recommendations to ensure our HVAC runs efficiently and safely.

Trevor G Berman

6 years ago

Great experience all around. Estimate was comparable or better than others I'd received. Prompt, courteous, and informative answers to all my questions throughout the entire transaction was fantastic! Install crew was efficient but detail oriented in everything from moving equipment in/out to finish work and cleanup. Highly recommend!

Travis Hinkes

2 years ago

Cardinal Heating & Air Conditioning was a fantastic company to work with! Greg was professional abs very helpful. He kept our budget in mind and did what was best for us and our home. Cannot recommend them enough.

Lauren Niedermeier

a year ago

Paul came out and was very quick, friendly, and easy to get along with! Our problem was diagnosed and fixed within an hour. Will definitely be doing business in the future!

Jessica duckwitz

a month ago

Technician, Josh was very knowledgeable and helpful in diagnosing the problem and offering options for repair and replacement. Would recommend.

Zach Larsen

6 months ago

Carl and Noah did a basement rough in, great job fast clean and on time.

Radar Don

9 months ago

Not much you can add to all the 5 star reviews for Cardinal HTG & A/C. They came out Wednesday 12/14/2022 for an estimate for a new furnace and a/c. Can't recall a better estimate session in all my years of getting estimates for any kind of work. The job was competed 2 days later on Friday 12/16/2022. An all-around perfect experience with all the Cardinal personnel involved with the sale and install of this work. I am pretty sure they care about what they do and will be right there for me for any problems that will arise. Besides that, it was a fun experience.Thx so much, Don R.

Karl Jiannacopoulos

7 months ago

Brandon Acker’s professionalism & honesty once again recently solved the problems we were having with our bathroom faucet and toilet. He diagnosed the issues quickly and talked us through the resolve giving us many options. We consider Brandon “our” Plumber and will always ask for Brandon when calling Cardinal Heating.Thank you Brandon!Karl & Mary J.

Rebs of All Trades

2 years ago

Cardinal did a complete boiler install in a preexisting home. I was absolutely impressed at their professionalism and knowledge. They definitely faced challenges with the complexity of my project and they worked with ease, finding solutions with creative thinking. They didn't talk down to me nor did they avoid explaining things thinking it was a waste of time. Great crew overall. I was definitely comfortable with them in my home. I will definitely request them on my next project.

Lauren Schmick

a year ago

The tech did a great job. He explained things to me, and gave me advice for the future. He said this was a more complicated system than most, so I’m glad he was able to fix our problem!

Desiree Ratzel

3 weeks ago

We had a annual service on our furnace and AC unit. Technician did a great job explaining everything about our condition of our equipment and advice on maintenance. Would highly recommend this company for future work.

Tim Bauman

3 years ago

We love working with all the employees at Cardinal! We have had them out for routine check ups and had them out to check our air conditioning at the end of last summer. Recently we just had them put in a new air conditioning and furnace. All the guys who came here and put in the systems were very respectful and kind to us and our home. All the guys were also very professional and willing to answer all our questions. We love how Jeff came out and gave us estimates on the systems and gave us time to decide on it. We never felt like we were pushed into making a decision or pushed into any extra products. Everyone from the scheduling people to the technicians are so professional and kind. Thank you for being an amazing company,

Duane Ohland

a year ago

Ben did a fantastic job. When he left all the switches & outlets were working & he even explained what the problem had been. Highly recommend Cardinal. This was the 3rd time we've used them.

Sharon Janis

4 days ago

Kyle fixed my kitchen faucet (it was very loose) and my rain shower which was very noisy! I am definitely pleased with the results!

Jeremy Schmidt

5 months ago

Technicians were very thorough and polite. I would recommend Cardinal Heating to anyone.

T J (slowpogo)

3 years ago

Prices are basically the highest they can get away with. We've gotten a furnace and water heater from Cardinal. The cost for each was at the VERY top of estimates I found online. As in, estimates for a 40 gallon water heater w/installation from current, credible sites ran from $900-1400, and Cardinal charged us $1380. No 'extra' work, just carting the old one away, carting the new one in and attaching the pipes. Similar situation for our furnace. The service was good, as in they were there quickly and did the work within a few hours. But they kind of have you over a barrel. When you need a new furnace you need it NOW, and when they give you a high estimate, your choice is to either take it, or be cold until tomorrow when another company can come out who might be cheaper. Of course, you will probably just take Cardinal's quote and get it over with. I don't like that way of doing business and we're going elsewhere in the future.

Lauren Syverson

a year ago

Brandon was super helpful, punctual, and professional! He was kind enough to thoroughly explain everything he was working on, and repaired our water heater and softener quickly and effectively. Thank you so much for working us in last minute Cardinal!

Michele Miller

a year ago

I called on a Saturday and received a call back immediately. They were able to help us problem solve over the phone to get through the weekend to avoid an emergency call fee and were here first thing Monday morning to replace our hot water heater. Alex was awesome!

Melissa Spencer

2 years ago

AMAZING company! ⭐️⭐️⭐️⭐️⭐️EXCELLENT customer service, reliable, professional, great communication. Lisa in the office was extremely kind, courteous, helpful. Our service tech, Javier, was the absolute BEST! Very knowledgeable, explained the problem & resolved quickly. We had a GREAT experience. Would 100% recommend.

Brent Ach

6 months ago

Very professional. On time right the first time with a reasonable price. Definitely will use again.

Tobey Johnson

2 months ago

They did a wonderful job installing our new outside light and new basement outlet!! Wonderful walk through of all new things. I will always use Cardinal heating and ac!! Thank you for telling us about whole home surge protection, something we will add at some point.

Jodi Wiedenbeck

a month ago

Trey was very professional I called cardinal heating and air at seven he was here by 8:15. I so much appreciate that especially on these hot 100° days.. he got my air up and running very quickly. Again, thank you very much.

Cain Hamilton

a year ago

We’ve been members of Cardinal’s maintenance plan for a few years now and I would 100% recommend. The technicians are always very professional, friendly, and helpful.

acardnal

4 years ago

This is the first time I have used Cardinal for the annual furnace clean and inspect procedure. They were the best I have experienced to date! Very thorough, comprehensive inspection and experienced technicians. They also gave me a written inspection report with test measurements noted. I will definitely use Cardinal again.

Frances Keally

3 years ago

The service from my initial phone call (Jamie? ) to the technician, Javier, was both friendly and professional. My air conditioner had not been cleaned in a while and Javier did a great job making sure all the parts were cleaned up and in good working order.

Kerry Johnson

4 months ago

Couldn't be happier with our experience with Cardinal, especially Greg, our rep! Very thorough, informative and helpful. The installation crew was great, too. They definitely have earned the high reviews they have. Good people, good company.

Kristina Williston

2 months ago

We appreciate the customer service. The office is very responsive and the field technicians are very friendly. We have an older home and needed a new water heater.Matt has always answered our questions and is very personable.

Yoav Shapira

2 months ago

Outstanding service for a huge job!We just replaced the furnaces (2) and HVAC systems (2, complicated) at an old home we bought a couple of years ago. Cardinal HVAC was outstanding from beginning to end.They explained the options, did not pressure us or try to over-sell anything. They gave us a price they stuck by, no surprises or additions. They were flexible with scheduling, showed up on time (both days), finished on time (both days), and left all the spaces cleaner and better than when they arrived.The systems are working well, it's a massive upgrade for our home, including whole-house hospital-grade air filtration.We will definitely use them again and highly recommend them for jobs big or small.

kathy munz

4 months ago

Guys were great, thorough and kept me in the loop with all they were doing. I would use Cardinal again.

Jordan G.L. Hardin

4 months ago

Andy was extremely courteous, thorough, and professional. He had everything he needed, did complete inspections, and notified us of a small gas leak that was happening. A/C working beautifully and can't say Ive ever had a better experience with this kind of service.

Sara Pirnstill

2 months ago

Working with Cardinal through the entire process has been fantastic. From the original emergency call for no AC after hours on July 3rd through all the communication leading up to the technician visiting us. We especially liked the picture and little tidbits of info about Tyler. While onsite, Tyler was very upfront with everything he was doing, answered all my questions and took pictures of everything as record. He even identified a safety issue that was quite likely overlooked by a different service provider just 6 months ago during a routine inspection. I also appreciated an immediate call back for scheduling with a comfort consultant. We have used several different providers in the area and found Cardinal to be the most customer friendly and responsive. We have also recommended them to family who are now customers. Thank you, Cardinal!

Tad Steinberger

3 years ago

I had Cardinal out to check out and tune up the furnace and AC in our newly purchased home. They arrived right on time, were quick in their work, and very professional and helpful while doing it. I will plan on continuing to get HVAC services from Cardinal.

djroche009

a year ago

Cardinal came out for free to give me an estimate. They were the only company to do so, and I tried five companies. As a result they gave me the best price because they actually knew what they were dealing with. The guys who did the work were great too, got the job done quickly and it looks excellent. 100% satisfied! ……. A year later needed a new furnace, used Cardinal again, same great result. Big fan of this company.

Christine Beyersdorf

8 months ago

Javier was on time, extremely polite and knowledgeable, explained everything he was doing and what he was seeing. Highly recommend

Lonnie

5 months ago

We have a technician here right now. He is awesome!! He solved our problem! Found a dead bird in our furnace pipe. I will be calling them again.

Hexx Gaming

9 months ago

Such a quick response. Worker was on time and very professional. Jimmy was a great guy and very knowledgeable. First time we’ve used Cardinal but will be our first call next time!

Nancy Quiggle

a year ago

I have enjoyed all the other guys from Cardinal that I have dealt with the last several weeks, and Steve wasn't any different. He was a great guy and did a great job cleaning my air ducts and was very professional. I know that when I need someone from Cardinal to come out for whatever reason, they are always pleasant and professional and do a very thorough job! Thank you, Cardinal guys!

kristen caraway

4 months ago

Excellent service, in time and knowledgeable about the service they performed. Informed me of what they were doing and friendly. Will recommend to others.

J.Y. Zhu

2 months ago

The scheduling staff and the technicians are very professional. The technicians did a very good job and very efficient. Highly recommended. Signed maintenance plan.

Mark Petranyi

a year ago

Cardinal is a wonderful company. I had AC and furnace installed and couldn’t be happier with the entire process. From the estimate to scheduling and the technicians on-site, everybody I encountered was friendly and helpful. Everything was explained clearly and made sure I was satisfied before they left.

Shane Hawk

2 months ago

Recently had Cardinal out to clean our ductwork in our home. Our technician was on time, very friendly and informative. The process takes basically a full day and he was very thorough and explained everything he was doing and found. Highly recommend Cardinal for you duct cleaning needs.

karen metzger

2 years ago

Matt your plumbing technician gets all 5 stars + more. Toliet issues, that ended up being so much more. Matt took the time to explain each step + professionalism + helping me find the real problem. I appreciate his kindness!!!! I have had your Air-Conditioning technicians + a different Plumbing Technician here from Cardinal each OUTSTANDING.

Tim Stankewicz

a month ago

Explained all aspects of the jobs being done in my home in detail to understand what was needed and what was being done. Made sure at the end of the job to summarize major aspects and find out if I had any further questions. Results and clean up were well done – pleased with all aspects of his work.

Tom Maskel

8 months ago

The Cardinal team was awesome. Very professional and did a great job. Highly recommend!

Carl Jaske

a year ago

Electric work.Added three rooms to my unfinished basement. Decided to have an electrician to do the wiring so I wouldn't burn the house down. Estimate was very fast and the work was reasonably priced. They had a full team come out for the initial work and were done same-day. Very friendly.It took me four months to get to the point where I could have them come finish (joint compound is a pain). They were able to schedule me almost a week out, and the guy came out and finished very quickly. Everything is perfect and the exhaust fan they installed is more quiet than my computer fan.Another thing of note - I put up ferring channels behind my drywall so the walls are about 1.5 inches from the studs and they still made it work. I'm so impressed.Patient, efficient, solid work, and nice folks. 11/10.They also do my HVAC. Monthly plan is worth it.

Eva

a year ago

I was told that I would be told what the problem was, would be given a quote and then decide at that moment if I wanted to move forward. The service technician made the repair without our approval and then had us sign the estimate after the job was done. It was such a simple fix that we could have done it ourselves, but weren’t even given the opportunity to decide.

John Maenner

5 years ago

Cardinal Heating and Cooling was very responsive and professional. I would highly recommend working with them for your heating and cooling needs. In my case, they were able to fit in my gas line and April Aire purifier in short notice which I appreciated. The installers were very friendly and did the install quickly.

Chao Her

10 months ago

He did a fantastic job replacing the old faucet with the new one. He was on time and very professional. I would definitely recommend Cardinal Heating and Cooling service in the future.

Lisa Al-Amoodi

8 months ago

Super professional, efficient, and thorough. Surprisingly affordable for a visit by a tradesperson. Kyle B. was great!

Mike Abraham

a month ago

Put in a request and had someone out the same day. They were clear and helpful. Explained what they were doing and why, even gave pointers to help reduce issues going forward.

Hannah Towne

2 years ago

Our furnace went out over the weekend. We received prompt service and a detailed explanation of our problem less than an hour from our initial 12am phone call. Mike was able to determine what our issue was and advised us on the options that were available. We ultimately decided to replace the furnace. We had a crew out bright and early Monday morning to replace our furnace. Tyler and Andy were timely, polite and answered ever question we had! I would recommend their services to anyone! Thank you for helping us stay warm :)

Nancy Dorman

2 years ago

I was very impressed with the quality of the service I received from Cardinal Heating and Air Conditioning and would highly recommend them. The friendly, punctual and professional service I received from the technicians and other staff from the time I called them after my furnace stopped working on a Saturday night, through the immediate scheduling of my furnace replacement and through the installation of a new furnace was top notch.

M Hang

2 years ago

They were quick to respond and was able to set up service right away for our new water heater; however, slow to respond to follow up questions! Positive, I appreciate the text to gives us a heads up on my appt & the guys arrived in a timely manner and did a great job rolling out clothes on my stairs to prevent any damage and they spent at least 2 hours to get the job done so I’m thankful they took their time to do it. Negative: On the contrary I was not present to do the final inspection, unfortunately, they did not insulate the wall cavity where the new pipe extends to the exterior. It’s possible they were pressed for time and inadvertently did not complete it; however, my detracting rating wld be that Amber did not reply to my emails when I notified the ofc of the cosmetic dents on the water heater unit as well as incomplete insulation, not only once but currently as well! Now I’m still waiting for a call back or an email response to schedule completing the insulation and no acknowledgement of me bring up the few dents on the unit either.

Paul Daugherty

2 years ago

Cardinal Heating and Air Conditioning is a wonderful and friendly company to have for any of your house needs. The electrician was extremely well seasoned, friendly and explained every step along way while diagnosing, repairing and installing some outlets in my house. The price of their service was so reasonably priced. I was prepared to pay much more and pleasantly surprised. I will be referring them to family and friends.

Mary Kay Knipfer

a year ago

Paul arrived, got to work and did a thorough job of repairing our leaky pipe(s) under kitchen sink. And Paul installed a new faucet we purchased. Paul did us a great service all around. Thank you.

Mark Faria

3 months ago

Needed diagnostics of a complicated AC issue. Matt was very helpful not only in diagnosing the issue effectively and thoroughly but also helping me navigate the next steps in the process. He also answered all questions I had and the price was fair.

Stephen Mundt

3 months ago

My go to for any electrical work. They get me in right away and are always prompt. Price is in line with other. Solid work.

Art Saffran

2 years ago

Cardinal was the HVAC sub contractor for our home remodeling. Their work is top quality and very professional. They replaced old venting of the dryer and bathrooms and installed a furnace air intake through our exterior wall. The on-site installer was friendly and hard working.

Nick Fairfield

5 months ago

Trey was great! He went through the issue, discussed options for fix it and repaired it in a timely manner! Overall great experience!

Annie Bode

3 years ago

Great customer focus, techs very professional and considerate of our new pet. I have them do all my work when I can. They have installed some additions to my furnace that have really helped with my asthma, and found them reasonable cost wise.

Marian Korth

5 years ago

I called Cardinal Heating because our heating system was keeping the lower level of our condo around 80 degrees, regardless of how low we set the thermostat. They scheduled an appointment for the next day, and arrived at the time they said they would. They diagnosed the problem, repaired the system, and were gone within about an hour. They were very courteous and professional. I highly recommend them.

Connie Hauge

3 months ago

Professional and knowledgeable! We will definitely seek out Cardinal for our future HVAC needs.

Terry Kennedy

3 months ago

We needed a new pool heater cardinal professionals replaced, recalibrated balanced and got it up running in less than two hours. Very pleasant, helpful instructive and efficient work done with no hassle

Sandra Andersen

3 years ago

Love Cardinal Heating! They are friendly and go over and beyond good service. My Tech was friendly, fast and explained what he did. I would never have anyone else service my furnace and air conditioner.

Tammy Dolley

4 months ago

Jeff and Rick were great. Bad thing came out of my maintenance of furnace and central air condtioner I know need a new furance, but these guys where very helpful and very knowledgeable. Very professional. See your furance guys in month with a new furance.

Laurie Klade-braund

2 years ago

I purchased the cardinal care plan. A tech came out as part of their routine electrical inspection and found a couple of issues. He fixed them that day for a very affordable price. I highly recommend the cardinal care plan for any homeowner.

Luke Matthews

a week ago

Cardinal is great, and they're my go to for plumbing, electrical, and HVAC. I had a plumbing issue recently, and Kevin gave me an up front estimate, the job came in at that price, and he was friendly and took the time to explain what he was doing during the job.

Christina Van Boxtel

2 years ago

Mike was fantastic. Everything we had discussed was done quickly and painlessly. We can’t say enough good things about the folks at Cardinal Heating. We will continue to call on them for all of our HVAC, electrical and plumbing needs.

Denny & Karen Ward

3 years ago

Mike came out to do some electrical work for us. He was very friendly and professional. He insisted on wearing his booties over his work boots on our ceramic floors and carpeted areas. Upon completion of his work, he asked if we were satisfied with everything. We told him we were very pleased with his work and concern for excellence. We strongly recommend him to anyone needing electrical work done in a timely, professional and friendly manner.

Holly Gomoll

a month ago

I was very happy with the service. Kyle was wonderful. I will be using Cardinal from now on.

Jerry Benisch

a year ago

Jesse did a great job of keeping us informed of expected arrival time of technician. Technician was on time did a great job and was very friendly. Will definitely use Cardinal in the future.

Lance Green

7 months ago

Furnace failure. Immediately responded to my call, loaned space heaters. installed new furnace in 4 days! All staff extremely professional, detailed quality work and answer all questions. Update 2/23 - Their annual inspection went well, very professional and nice guy Javier!

Bruce Goldade

a month ago

Thank you very much Cardinal plumbing team. Levi did an awesome job with his assessment of all my plumbing in the house. Explaining what was good or in need of repair and showing me why and what I could do to myself with these items. Knowing that I could only do so much he helped prioritize the problems that I should look into first.Team Kyle and John came out within a couple of days and replaced my sump pump and my outside water spouts. Great team, they explained to me what they were going to do before they started and then showed me what they had done and made sure that they all worked great before they left. Cleaned up and left no mess and it all took around 2 hours to do. Excellent service and great service people means a job well done and a very happy customer. Thanks again to Cardinal for a job well done at a great price.Bruce Goldade

Bee Schmidt

a year ago

Very happy with plumber Matt Korth who came out the day we called to fix a leaking toilet. He was clearly knowledgeable and we appreciated his expertise in fixing the problem. We have also had plumber Kyle B come out for various projects (shower repair, kitchen faucet installation) and he’s been superb. Cardinal clearly hires exceptional plumbers who know what they’re doing and are very personable.

Alex Shekey

3 months ago

Definitely very nice people. There was some miscommunication with the ability to replace my AC without replacing the furnace too, but they were very professional and understanding while we were working to get back in the same page. Without a doubt they worked very hard to replace both, which I appreciate.

Scott Jones

2 years ago

Cardinal was completely professional and on time with each of there calls. The service Tech Jill was very polite, prompt and completely explained our options. I highly recommend them

Dave Lanphear

a year ago

Brandon was exceptional in all aspects - on time - knowledgeable - very efficient - great customer service skills - answered all of our questions - considerate of putting down floor coverings. We will ask for him if we have any future plumbing needs! He is an excellent asset and rep for Cardinal!!!

cassandra fronczek

2 years ago

Kyle was extremely professional and completed the task in a timely manner... he also looked at some of our other issues and recommended changes to help with fixing those... he was very polite and knowledgeable... I highly recommend him.

Jessica Bulman

2 months ago

Cardinal Heating maintenance plan is the way to go! The technician, Javier, was very professional and knowledgeable. He answered all of my questions and was very thorough. I would give him 10 stars if that was an option.

Jim Bruhn

3 months ago

Sales person was amazing and walked through and was able to give clear recommendations and found solutions to meet our needs

Fritz Heiden

4 months ago

Jonathan was prompt and professional. He fixed the problem quickly and went above and beyond in service. A+

Sue Austin

4 months ago

Very happy with Cardinal Heating &A/C . I’ve been using them for at least 40 years and they always treat me well . I wouldn’t use anyone else !!

Krystal Pence

5 years ago

My husband and I utilized our home warranty Universal Home Protection to help service our air conditioner that broke earlier in the week. UHP partnered with Cardinal Heating & A/C to service our unit. We were very pleased with the prompt and polite service received by each representative. They sent a service repair tech out the same day we made the call. Unfortunately the part that broke on our system was one that needed to be ordered in from out of state. They ordered the part Wednesday and it arrived on Friday morning. Right when it arrived we got a call that same morning asking if they could come out same day to get the part installed. The representative expressed that they wanted to get us taken care of ASAP especially with the heat wave on the forecast for the weekend. Our A/C is back up and running and we are very pleased with all aspects of the services rendered. We would highly recommend their service!

Kate Lymn

a year ago

Jimmy did a very thorough job performing regular maintenance of the heating and cooling system. He even spotted a gas leak and repaired it. He was knowledgeable about problems relating to the heating of older homes. Also he eas very courteous and personable. He explained things and even brought me down to the basement so I could see the evidence of a gas leak. I highly recommend Cardinal Heating and Cooling.

David Yang

3 months ago

Cardinal showed up the same day our electricity went out. Bad wiring to AC in 88 degree heat wave. Mike was the electrician and he fixed the issue. Great to work with.

Ann Pitz

7 months ago

Jonathan did a fabulous job and referred me to another company when he couldn't fix the problem! I love Cardinal!!

Marie Lohr

6 days ago

I just had Carl out who put in a sump pump for me. He was very nice and respectful to me. Cardinal has never let me down. Thanks again!!And today they did my yearly furnace check. I recommend Cardinal!!! very careful and thorough. The people you should call!

Rob

3 years ago

Need a repair at home? Call Cardinal Heating & AC. Everyone we spoke with was fast, efficient, and professional, from Amber on the phone to Mike who did the repairs. Mike arrived early and completed the job with zero fuss for us. Now have a new ceiling fan to keep us cool in these hot temps, and electrical outlets that work as they should. Thank you all! We'll definitely call you again.

Brian Swanson

3 months ago

Bought a new AC a couple months ago and it needed tweaking to be ready for the hot months.Had a technician named Westson, and despite the poor man having to work on my unit on the pouring rain, he was incredibly pleasant, super professional, and I am incredibly pleased with Cardinal as a whole.Really have always made me felt cared for and always appreciate the work they do.10/5 stars hands down.Thanks for getting our AC working, Weston. You're our hero for real.

Margaret Benton

a year ago

Me and my partner are first time homeowners and of course something happened. The water heater went out. First call was Cardinal heating and cooling. They are very professional. They communicated well and the technician was on time. Thank you so much for your help with our new home

Lloyd Christmas

a year ago

Jimmy is a great technician and did the job faster than I could’ve even hoped for. Professional, timely, and clearly an expert in the area. Cardinal should value Tech’s like him.

Jeff T

2 years ago

Welcome to our family, Jeff!That is the feeling I felt when Tom, my Cardinal HVAC associate, showed up at the door.My furnace was 26 years old and declining rapidly and, although the summer was my target, it was telling me otherwise. So, I had various vendors supply me with quotes and the instant Tom from Cardinal Heating knocked, I could sense something different. Armed with color broucheres, his lap top and a great demeanor, his message was not so much about the furnace as it was the family I would become part of. An hour long inspection of furnace and duct work followed and then he presented me with my options. When I cornered him on costing slightly more, Tom didn't shy away and confidently told me of the owners vision of service and care and their price reflected it.Think it matters? I love service oriented companies and we selected Cardinal to replace our furnace 2 weeks from then.Fast forward just 3 days from that decision: at 7pm, the furnace quit completely and with the forecast calling for 20's, going to work, and my wife alone, I rang Tom. Without hesitation, he picked his kids up from lessons and had 3 space heaters to my wife in less than an hour! Our installation got moved up to the day after and without loss of one degree in the house and no frozen pipes. Now that's service I respect!The new unit is very efficient and quiet. In fact, most times we don't hear it kick on. The installers were helpful and orderly in their task.In conclusion, just a great company whose umbrella I'm now under. All houses should be afforded this kind of protection and I strongly recommend Cardinal Heating and AC. Ask for Tom Kienitz

Chris Rodel

2 months ago

We had an air conditioner failure that we discovered upon returning from vacation. We arrived home around midnight, and Cardinal was out to fix it before noon. Thankfully, it was a relatively simple fix, but we can't say enough about how quickly and professionally the job was done.

Rudy Natera

7 months ago

First of all, their work is topnotch. My complaint is that Levi came out to replace my water softener equipment. He was very rude. I then had my electrical box replaced. One of their workers stole my valuable drills and drill bits. Both times I complained and was met with excuses. I got zero satisfaction regarding my complaints. I just wonder what else was taken from me. My tool boxes had been rummaged through. I am still very upset over this.

Jordan Rohlfing

2 years ago

I highly recommend Cardinal. Everyone we've interacted with has been polite, courteous, prompt, and incredibly helpful. Whenever Cardinal dispatches technicians to your home, you receive a text with information about who is coming and when to expect them. Cardinal is excellent at communicating with its customers.We hired Cardinal this summer to install a new furnace and AC at our home. We received a quote promptly, installation was scheduled quickly, and the installation went smoothly. We hired Cardinal to come back today to install a humidifier. Again, everything went smoothly. On both occasions, the technicians, electricians, and plumbers took the time to explain things to make sure we understood.They also took the time to note other things in our home that we should follow-up on and how to tackle the issues. For example, our water lines had sentiment in them after the humidifier was installed. Matt took the time to help me clear the sediment from the bathroom faucet, he fixed the sink, and he explained how I should flush some water from the water heater to get rid of the sediment.Cardinal is the gold-standard, and I highly recommend their services.

Christine Lescamela

2 years ago

Two gentlemen from Cardinal Heating & Air Conditioning cleaned our ducts today. They were punctual, polite, personable and professional. They did an outstanding job. They went above and beyond by fixing a few problem areas that were found related to our ductwork. We highly recommend Cardinal and will use them again for any service we may need in the future.

Jonathan Van Dyke

4 years ago

Paul was awesome! He was here on time. Figured out our issue and had it fixed quick. He was very patient with my questions and was happy to walk me through everything he was doing. It’s always nice to learn as a homeowner.

Kendall Frank

8 months ago

Called on a Saturday for issue with furnace at 8am and problem was fixed by 11am. Trey was very helpful and let me know what was happening every step of the way. Highly recommend!!

Laura Pacheco

a year ago

Technician was able to come out same day called. Was able to diagnose the problem and fix it very quickly and had our furnace heating the house back up in no time. Super courteous and professional! Would do business with them again!

Frank Auenson

a year ago

Paul was very polite, professional and personable. He did a great job on everything and made sure to ask for input as well as pointed out something. Was also cool with an outlet add-on! I am truly pleased!

Terry Birts

4 weeks ago

Technician was very knowledgeable and made improvements to my air conditioner system.

Barbara Turner

2 months ago

We would never recommend Cardinal Heating for anyone who has a heat pump system. A service repairman came to the house on May 23rd to fix the air conditioner. He told us that we needed a new mother board and that he would be back in a couple of days with it. While he was here, we paid for a $240 service package. This did not include the service call. Approximately a week and a half later after numerous phone calls with no callbacks, we finally got hold of a real person and found out that the mother board had never been ordered. When the repairman came back to put it in, he really didn't know what the problem was and couldn't get the air conditioner to work. He told us that he would have to order another mother board and have a company rep come take a look at it. After another couple of weeks and numerous phone calls with no callbacks, we finally called the TTherm Co. rep out of Iowa who recommended a repairman near us. The company rep said that Cardinal Heating did contact him and ordered another mother board but he couldn't get anyone to call him back either to set up a time when to come. In the meantime, we got a $17,000 estimate from Cardinal for a new system without even talking to anyone about what we wanted. Figure that one out. Finally, by June 26th, our air conditioner was fixed not by Cardinal but by a very knowledgeable repairman that the TTherm rep. recommended. He had the problem fixed in a couple of hours. Needless to say, if we could rate Cardinal Heating less than a 0, we would.

David Boyden

3 weeks ago

Cardinal does a great job, Tech Javier was professional & efficient

Andrew Schuster

5 months ago

Great service. Always so competent. Cardinal is the best!✅

Elizabeth Dobbs

2 years ago

Aaron came at 5am day after Christmas as our heat stopped working. He was very nice about having to do so. Diagnosed our problen quickly and fixed it. The company that installed it did not even bother to call us back. We would not use anyone else but Cardinal moving forward. Reliability and quality are two big factors for us.

Susan Landmark

a year ago

The technician was very nice and professional. He explained everything he was doing regarding the reason for a new thermostat and how to program the new one. Mindful of the area he was working and most importantly, our puppy liked him. They are great judges of human character 😁. Overall, the service was exceptional.

jamie vwbug

a year ago

I have lived in Sun Prairie for 15 years and have never used Cardinal until today...and I didn't realize what I was missing out on. I made an appointment this morning after our AC unit died on a 90 degree day. They were able to get me in same day. Our service tech, Trey, was the best Tech we've ever had from any company. He was thorough, explained all of our questions easily, and seemed very honest in all of his explanations. I joined the Cardinal Club and very happy I did.

Jason Bertram

7 months ago

I cannot say enough about how much I love the service from Cardinal Plumbing. They are so incredibly wonderful about every facet of their business.

Darin Wiebe

9 months ago

Cardinal’s reps and technician were quick, kind, and thorough. They made a rotten situation and made it bearable and fixed the problem. Thank you, Cardinal!

Andrew Herfel

4 years ago

Great experience, from quote to install was less than 24hrs. They were a bit pricey but I feel you get what you pay for when having a new furnace installed. The two technicians that came to do the install were outstanding, the Sheet metal Work they did looks like Art.

Thomas Krenz

2 years ago

Called Cardinal Monday morning and explained my AC issue. They sent a technician same day with the parts required. Mike (technician) was on time, professional, and was kind enough to explain the repair process as he was working so I could understand. Will call Cardinal in the future!

J. Ko

a year ago

They really saved me last night! At 6p we discovered water in our finished basement. We immediately tried getting rid of the water but We soon discovered that the sump pump had stopped working. I called my local plumber, who I have given tons of work between my commercial buildings and my home, but no response even through the emergency option. I had used Cardinal in the past for an HVAC repair but not for plumbing. I called and to my relief there was a live person who answered after 3 rings. I live over 40 miles away but in a little over an hour the Cardinal service man arrived at my home. He even stayed awhile to make sure that the water was going away. He also fixed another item that I was told that there wasn’t a fix for. I am having them come back to install a more reliable back up system asap. I will continue to use Cardinal for all of my HVAC/plumbing needs.

Michelle Sell

8 months ago

Simply put we had a new thermostat that we put in and we had the wrong wire in the wrong spot, they came out with an hours figured out what was going on and now we got heat again! I would recommend them over and over!

Kevin Statz

2 years ago

Cardinal came out to install a new furnace in our rental house. They did an excellent job and couldn't be happier with the work. The installer said it was one of the most difficult furnaces he'd ever installed because of how things were arranged in our mechanical room. I was impressed at how quickly they got the job done given the complexity of the project while still maintaining an excellent quality of work. These guys know how to think on their feet when they need to and will get the job done right the first time.

Craig B

a year ago

My house is 20 years old and the HVAC and water heater were showing their age. I had Cardinal do some service from time to time but it was time to replace both systems. Dale met me and provided a detailed estimate and thoroughly explained all my choices. The service techs that did the installation were prompt, very courteous, efficient, and professional. They paid attention to all the little details and just did a fantastic job! I would highly recommend Cardinal Heating and Air Conditioning!! Great company with great people.

Billie Scheel

3 years ago

I have been impressed once again by the service, understanding and genuine caring of Cardinal Heating & Air Conditioning. The employees are so helpful and congenial always. I have been especially impressed with Paul, the gentleman who came twice to attend my furnace problems. He is caring, friendly, helpful and very thorough in his work. Greg, was also an impressive, helpful and understanding young man. I've dealt with Cardinal since my home was built in 2002, and have always had the best of reliable service. You can count on this company!

Brad Lloyd

7 months ago

Contacted Cardinal after everyone else's business hours were closed. Had a tech reach back out to me within 5 minutes. Brandon had me send pics of my undersink situation and provided some real solutions, pricing right away. He arrived next day to redo our pipes to accommodate the deeper sink during a snowstorm and saved us from a major headache and ton of work amd cost! Thank you so much for making it work!

Dan Coppola

3 years ago

We just moved into a new house this fall and had some questions on our heating system. We're new to radiant heat (only had homes with forced air up until this point) so I had a TON of questions. The technicians from Cardinal arrived on time (even gave us a heads up phone call + text 30 minutes before arrival) and were very helpful in assessing our heating system. Very knowledgeable guys. Will definitely use again.

Alexis Greco

2 months ago

We had a plumber and a consult on a new HVAVsystem come today and both of them were absolutely amazing. If you need work don't, please call these guys. I am so excited for my new HVAC system. Thank you souch Jonathon Maves and Jeff Suchomel!

Holly Doll

4 years ago

Quick response, nice that they text and called just before they were going to arrive, so you could put the dogs away. He found the problem pretty quickly, called me to let me know what it was, gave me an estimate, and also told me that if he discovered that he needed any parts he would call me back. He found the problem pretty quickly, called me to let me know what it was, give me an estimate, and also told me that if he discovered that he needed any parts he would call me back. Additionally he suggested that we have a safety check up, which of course is expected, but he also gave me the reasons why and left it up to me totally.I just thought it was great that we received exactly the kind of service we would expect, nothing l I just thought it was great that we received exactly the kind of service we would expect, nothing less and nothing pushy. Very friendly guy and very professional.Also about a year ago we used them for a central air repair, and had the same experience. Siri radically they could’ve suggested or performed a lot more service than they did, but he was honest and fixed the problem very quickly and inexpensively. We would’ve never known the difference and were prepared for a much more expensive repairs so it was pleasant surprise.So they are two for two in terms of a satisfied customer.

john Mcgee

4 months ago

We have used Cardinal for years and they never disappoint. Today Neil showed up and did the work needed - answered all my questions and was off. Very personable and professional. Thanks.

Mandy Jo Pribble

4 years ago

I have had to contact Cardinal twice for furnace issues and once for an AC inspection. Every time they have been great at getting to my house quickly and solving the problem in a professional and efficient manner. I appreciate all of those aspects immensely. They are great!

heidi hershberger

a year ago

Great service! Kyle was great! Up front and honest about repairs needed and took time to explain things. We are always happy with Cardinal!

Chris Gunter

4 months ago

Installed new heat pump system, water heater and duct cleaning. All work done professionally and quickly.

David Willox

a month ago

Cardinal have always been excellent. Especially so since signing up for the Care Club. Usually on time and if not, always on top of keeping us informed. Definitely recommended.

Jane Ricchio

5 years ago

I just moved to Sun Prairie and suddenly found myself in need of a plumber as some last-minute kitchen updates left me without a functioning sink, dishwasher or disposer. I called Cardinal early Monday morning, and within an hour 2 extremely competent, friendly, professionals showed up and had me all set up in 45 minutes...for a VERY reasonable fee. I won't hesitate to call Cardinal again, nor to recommend them to my family and friends.

Robin Fanshaw

4 years ago

Our technician was very polite, knowledgeable and thorough. He explained everything very clearly after he installed the new thermostat. He took the time to use coverings on his shoes and cleaned everything up after he was finished. We will definitely be calling Cardinal again!

D S

7 months ago

Called on Friday for quote. Installed Monday @10:30. Carl and Noah were friendly professional and respectful of our home. Well done!

Nathaniel Smith

a year ago

Always awesome, always on time, always quality work. Highly recommend them for every aspect of the job - HVAC, plumbing, and electrical work I've had done with them have been A+ every time.

Colleen Cobey

3 months ago

The technician was great, but Cardinal's scheduling process is challenging if you work. They will notify you within 30 minutes when the technician is on their way, but will not give estimates for then arriving in the morning or afternoon. Starting at 8:00am I waited 7 hours for service. Unfortunately I don't have that type of work flexibility so their process is not viable for future appointments during the work week.

Tisa Kremer

10 months ago

Neil was very professional and appreciate it. He gave me all my options, was not pushy, and made sure I knew the ins and outs of the product before leaving.

jackie endicott

5 months ago

They are always on time, professional, knowledgeable, and they never leave a mess. They explain what and why they are doing repair.

Connie Williams

4 years ago

Service person was very friendly and professional. Explained everything that he did, repairs and replacements needed, complete with pictures. Since I have a hole in my water heater and decided to replace it, he scheduled an appt for me with a plumber on the spot. Great experience, which I’ve always had with Cardinal.

Karen Weidner

a month ago

Excellent service. We had an appointment Tuesday but they managed to fit us in the Friday before. They were so professional and efficient. They kept us informed of what they were finding during the repair. Thank you Cardinal.

Jeff Nosanov

a month ago

This company is the most responsive, professional, and competent home utility company I have ever worked with. Strongly recommend.