I would have given this company 5 stars for the work that their rep performed for me last year; excellent service and very professional. I called today about something similar and Greg was telling me about something in his notes about me refusing to pay for a service and mentioning names of neighbors/people I don’t know. I found proof of payment and told him about the proof and it still wasn’t enough because he was focusing on some faucet service I know nothing about. When he mentioned the type of faucet he thought I had and I told him I had a different type of faucet, he still insisted that I refused to pay for a service.
I have no idea what he’s talking about. There was a time when I would have recommended this company, but will never use them again, nor recommend them to someone else.