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Hired Sledge to remove tile patio and install Cool Deck. The job was to take 3 days to complete, with a 7 day cure before returning patio furniture to the patio, but okay to lightly walk on.

Day 1: Tile demo. Workers showed up on time, but sat in their truck for approx. 45 minutes before coming to the door. They worked all day and left saying they'd be back in the morning.
Day 2: Underlayment. No show, so we called only to be told there was no scheduled time and the workers would be here sometime that day. WHAT? We schduled the job weeks in advance, but seems they only schedule the first day and subsequent days are as they can get there. Not pleased with that at all. Workers finally showed up, never knocked, just entered the back yard and when done for the day, left without saying a word.
Day 3: Cool deck paint. Workers again just appeared in the backyard, no knocking and did not advise when done, just left. Job supposedly complete.

The workers were sloppy and got cool deck paint and underlayment material all over our side walkway on the house walls and columns and our fence. There was a lot of broken tile pieces in our swimming pool and they left debris all over the yard, including rubber gloves, tile pieces, water bottles, etc. They used our neighbors water/hose which was not acceptable. They did not pay attention to details and left the edges around the house walls looking horrible. The area where the tile met our walkway was not cut properly and now has a visible huge difference in texure, where it should have been a straight line.

Rich came out and agreed the job was messy so sent the workers back to fix the work and still no attention to detail. By day 6 of cure time the cool deck was coming up in a lot of areas all over the patio. Rich came back to look and said he would send the guys out yet again. They showed up, did not advise when they arrived and said nothing before leaving, and buffed the patio and rolled a new coat of cool deck on.

We left for the weekend and upon returning Monday we looked at the work which again was sloppy. They again got cool deck paint on our patio columns, some on the house walls and broke our electrical outlet box. The actual patio cool deck appears to be okay this time, thicker coating, but time will tell. Meanwhile, we need to touch up our house paint where they messed it up and fix our electric box. Not all all thrilled with: 1. the workers not knocking or checking in prior to leaving, especially the last day; 2. the lack of scheduling the job for the full 3 days, disrespectful of clients time; 3. sloppy workmanship and lack of attention to detail/quality of workmanship.

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My wife and I own a 53 year old house here in Phoenix and as one can imagine, the driveway, garage and back patio concrete slabs were looking a tad beat up (cracks, gouges, stains, etc.). We decided it was high time to do something before it got too bad and the only option was new concrete. Did a quick Google search and Sun Valley Concrete Coatings caught my eye.

Contacted them and they responded very quickly and within a day or two, Rene was on premise and supplied us with a very reasonable quote to which we quickly agreed to (I normally get three quotes for such a major home project, but I went with my gut that was telling me Rene with Sun Valley is the way to go). They put us down for a three day work schedule a week or so out and BOOM, Rene and his crew were on-site, on-time as expected and got right to it with no messing around (they got ‘er done in two days)!

The results DEFINITELY exceeded our expectations, and we couldn’t be happier with how it rejuvenated our old driveway, garage and back patio whilst significantly improving the overall “curb appeal” of the house (it no doubt has increased the overall value of the property). Rene was very responsive to any questions or concerns that we had, and we had NO COMPLAINTS whatsoever. If you’re looking to preserve and beautify the concrete around your home, based on our experience, my wife and I simply cannot recommend Sun Valley Concrete Coatings enough. These folks KNOW what they’re doing, take great pride in their work and strive to ensure their customers are completely satisfied with the results. IOHO, you simply cannot go wrong with Sun Valley Concrete Coatings!