Best New Construction And Remodeling in Phoenix AZ

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND

Amazing builder and gc top quality product highly reccomend

I did not feel like I was a priority since my kitchen was small. It was my fear about going to a cabinet store. After the kitchen was measured and a quote was submitted I was ready to pay after a small change. My kitchen had been stripped down when measured so they knew I needed to get work done asap. Communication was done by email. I responded quickly but cabinets by design were slow in responding. I felt like they only wanted to work with the wealthy not a middle class person.

Terrible services. Owner of Dodge Ram truck driving around with no concern for anyone, anything or even himself. Be better buddy. Your attitude reflects in everything you do.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.