Best Custom Homes Design in Phoenix AZ

Whether you need a small addition or a new build this is the company to contact. The quality of work is excellent. I am really impressed with the knowledge provided by Jamie Vaughn. His positive attitude and motivation for perfection is essential in every project. For myself building on a hillside for the first time, Jamie's years of expertise and great attitude has made this project a great experience.

Very professional to begin with, and I am sure a great company if they want to work with you. But, I wanted to tell you about my experience. It was littered with bad communication from the start. I was told I would have a quote within 7-10 business days. This never happened. I stuck with them for over a month trying to be patient, but I got excuses over and over again. In the end they told me my project would never happen. They waisted my time and money when remodeling my home. I would not use them when there are other great companies around.

Can’t say enough positive things about Dwell House. They managed my remodel professionally from start to finish. My finished rooms were everything I had hoped for. They wither well with my designer and handled all glitches and changes well. I would recommend Luke Bourne and Dwell House to anyone and I plan to use them for my next remodeling needs.

One of the selling points - features that led us to the purchase of a Regal American Home was the agreement that they would fix (within reason) any minor issues with the home. In the beginning, the company was very responsive and willing to help when they could. After several months and turnover with employees, the communication fell off. I completely understand that based on the transaction being over but there was an agreement in place when we purchased the home that they would be available. We had to pay out of pocket for several urgent electrical repairs when they couldn't be reached. Being a homeowner is expensive, but a electrical issues in the first year is not quality work. The communication-answer with the company is that they sub out all work. Fast forward, they did agree to repairs after a year we where in the home. The latest project manager admitted that our tankless water heater was not installed properly and did nothing to fix it. All around a very disappointing experience. We decided to pay out of pocket to repair this rather than go back and forth with the company.

Lee Withrow