Best in

I've used them exclusively for 23 years, but they recently replaced a water heater for me and the entire experience has been a bad one. They cut a hole in my ceiling and didn't tell me they wouldn't replace it until after the new heater was installed. Then, when the office staff called to schedule the code inspection I was given a date and waited all day with no code inspector arriving. I called the plumber the next day and was told they called me (no call or message recorded on my phone) 2 weeks ago to let me know the code inspectors don't do water heaters on Mondays or Tuesdays (my appt. was on a Monday) and it was really hard to get an appointment made for an inspection. I called the inspector's myself and they laughed when I told them the excuse I was given and said that was absolutely false, they do inspections on water heaters Mon-Fri. So I asked if I could make my own appointment and cut out the plumber. They gave me the permit number and other information to schedule an appointment myself and I did it in under 5 minutes with no problem whatsoever. Needless to say, I will not use Ray Baker again. They lied to me and were inherently inept at the way they handled the situation. It's disappointing, especially after 23 years of good service.

Bill is a very fair reasonable plumber.

Very timely and professional. Got the job done and haven’t had a problem since. Reasonably priced. I would definitely use this company again.

Employees are well trained in customer service….and the technical aspects of their jobs. associate who has serviced my equipment has been fantastic to job with. Jennifer was exceptional today…she kept me informed about the problems with my furnace, was respectful of my property and communicated well.

Peters company was professional, flexible, and reasonable in price. Would recommend him highly to anyone!

Thank you, Brandon. Arrived in a timely manner. Explained the process and got to work. You're friendly, patient, and skilled. Hopefully the maintenance solves the problem. Will use this company again.

Joe (White?) their technician, did a great job of clearing a main roof drain of our 5-story condo building today, going over 30 ft underground with the camera, and then jetting it clear. Very very pleased with his work.

Very good service and well organized. I wish every delivery went as quickly as here.

We urgently need to do water leak repair that day because we have no other source of water that we used for our daily use, so we called this company. We're so pleased with their promptness. After an hour calling them, their people arrived at the same hour. I highly recommend this company.

Always a pleasure shopping there

Came twice, still didn't fix the problem. Two weeks later, a leak re-opened. Patch solutions