Best Frozen in Fort Wayne IN

Absolutely fantastic customer service AND service. Answered all our questions. On the service call, the tech was very prompt, knowledgeable, courteous, respectful and aware of keeping everything clean. HIGHLY recommend North Side Heating and Plumbing. Use them and you WON'T be sorry ! Out of 5 stars we rate them a 10+

I thought I was getting the furnace and AC unit both checked but it was only for the AC. I must have misinterpreted the initial phone call..... With that said Josh was excellent, very professional and very polite! Thanks Josh 🙂

Troy was a pleasure to do business with. He was punctual, efficient, and offered a great value.

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.