Best Drain Lines in Columbus OH

Plumbing & Drain Professionals provided quick service when our hot water heater went out. We called late in the evening and they had techs here early the next morning. The techs arrived on time, were friendly and professional, and quickly determined the problem and fixed it. It was so nice to get quick and reliable service. We will not hesitate to call them for future needs.

On March 2, 2023 I requested service from Roto Rooter for my laundromat in Reynoldsburg Ohio. The technician arrived and told me the line needed to be hydro jetted and it would cost $1225. I asked him if he was going to clean the line all the way to the main. He said yes and that's what I expected to have done. He tried two drains and never got the hydro jet nozzle in more than 6ft. That did get the water flowing again, but he said due to scaling on the pipe he couldn't run the jet to the main....but he still charged me $1225 to hydro jet 12 ft of pipe. About an hours worth of work.I called the office to see if they would do anything and they told me that they charge by the job and not by the hour. I told them they didn't do the job they said they would doI didn't expect them to do it for free, but to charge full price for a job they only did 1/16 of isn't right.

Our service was exceptional. Our technician was polite, he listened to me, and did a wonderful job.

get the job done

Chris W. was the technician from Apex Plumbers Pro that provided plumbing services at my home. I had a laundry list of plumbing concerns, for my house is 50 years old, and needed some attention to the plumbing. Chris was punctual, assessed the situation and and came up with the best course of action. I felt comfortable with information he gave and the cost associated with them. Later Josh came to assist Chris, they both did an excellent job, highly skilled, personable and professional. I have already recommended Apex Plumbers Pro to two of my neighbors already. I am very pleased with this company. I will need to address a couple of more plumbing issues and will request Chris ( or Josh) as my technician.

We experienced a blockage of a kitchen drain, so began to call plumbers for assistance. Most plumbing businesses were giving us a 4-6 day wait list. Roto-Rooter said they would be out the next day, between 10am and 2pm on Saturday. At 11:30, we received a call that the plumber was running behind.

By 5:30pm, we received no further word, so I called their office. I was told we were not forgotten. Nothing the rest of the night.

Sunday morning, I called them at 9:30am to see what was going on. I was passed to several different people before hearing that we were again on the schedule between 10 & 2. At Noon, I received a call that the plumber was again running behind. He showed up at 4pm and got right to work. He was very nice, polite and answered all the questions I had. He even provided tips to avoid drain issues in the future.

Then came the bill, which was $440. Definitely not pleased by the wait time, the lack of communication and a stiff bill. At no time did we argue or raise voices. It was an overall polite experience on the phone.

Our plumber was very nice and have nothing bad to say about him. My disappointment was lack communication, coordination and the dispatching of his services. I’m sure he was only following orders.

Still, not sure I will use them again or even recommend them.

Highly recommended....Great customer service and excellent, prompt service. I have my own business and had a problem with one of my drains and they came out and quickly fixed the problem. Soon after, my aunt had an emergency water problem at her house and once again, they were there in no time. They put my trust level at ease from the very beginning. A very versatile company that can take care of any plumbing situation. Would refer to everyone I know.

Never showed up, I had to call and cancel the appointment.

Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!

Installed drain in my bakery, very attention to details, amazing fast, great price. Would recommend to anyone.

Professional and timely

Called three times they just keep hanging up have to call somebody else

These guys were great! They were exceptional in their skills and in communication with us. We are getting ready to remodel our 2 bathrooms, from the original pipes up. We will certainly be giving these guys a call for that job! We highly recommend them!

Chuck and the whole team were amazing. We had our water line in the front year break on a Sunday. Chuck personally came over to make sure that we were in a good spot and took care of the immediate needs. He and the team were at my home on Monday morning to get to work and stayed late to ensure they fixed the problem. The team was very personable and made sure we understood everything they were doing throughout the process. Highly recommend and will use them again if I have another need.

I called McDermott Plumbing for a second estimate on a new water heater after getting a bad feeling from a high pressure sales pitch from Atlas Butler for a new water heater. Mike was very professional when inspecting the unit and gave an honest assessment about the cost to repair vs cost to replace. I ultimately went with installing a new water heater and the cost was about $500 less than Atlas Butler. Mike did a great job explaining everything and cleaning up afterward and I would definitely call again!

I have used Old Hilliard Plumbing recently for a water heater issue, installation of new heater and for a new kitchen faucet and garbage disposal install. Appointments were easy to schedule and I received calls on the day of letting me know the plumbers were on the way. They were experienced, professional and did not try to upsell me on things I did not need. Everyone was very personable as well and explained the steps they were taking to complete the service calls. Old Hilliard Plumbing is the company I will be calling for all my plumbing needs.

Amazing customer service.i will definitely be using them for all my plumbing needs hands down

I made a appointment and met with a gentleman at my house for an issue that was found during inspection of the home I just purchased. He looked over everything told me how long he had been at this and what they found was wrong and it was worse that I had thought. He told me hebhad together ahold of the city to see where my pipes were un yhe ground and that he would shoot me a message in a couple of days..... It's been a week and a half. So yeah I'm going to find another company to work with and if you choose to use them good luck.

Very good service. Friendly, professional and leave you home as clean as when they arrived.