Best Heating And Cooling Installations in Virginia Beach VA

We have used Mr. Dodd for over 30 years because we can always rely on excellent service. He has completed several HVAC jobs for us during that time. When you call James Dodd Heating Cooling and Plumbing, the phone is answered by his wife Carolyn. With her pleasant manner, she does a thorough job getting detailed information about the HVAC problem. When Mr. Dodd arrives, he has a base of information to assess the problem. He then prepares a detailed work order including the material needed to complete the job, the amount of time to complete the job, and the cost.

Over the years, Mr. Dodd has replaced an entire HVAC system in an older house we owned, completed a tune-up on an existing system (several times), replaced just a part of an HVAC system rather than the whole system, and this week, replaced a gas hot water heater for our home.

Several years ago, Mr. Dodd hired his grandson as an assistant. The two work as a great team. So, when you call Dodd Heating Cooling and Plumbing, the same team arrives to do the job every time.

Our latest plumbing problem had the team arrive, check the type of water heater needed, and locate where the water heater was in the house. The Dodd team was back in a short period of time. They removed the old water heater, installed the new water heater, and hauled the old water heater away. From start to finish, the job was completed in a timely fashion.

When Mr. Dodd left to purchase a new water heater, he could have easily stopped at a nearby Big Box store. Instead, he went to a wholesaler and purchased a higher quality water heater at a much lower price.

We highly recommend James Dodd Heating Cooling and Plumbing. They’ve become like family!

We are Not yet buying but Kevin is an excellent representative for your service

I specifically chose this place because of the reputation of them based on their google reviews, however.... i cant agree with any of them. I made an appointment last week needing a quote (not work performed) but a quote to have a gas line run and it was scheduled today between the hours of 8 and 12. I call around 11 to get an update to see when they were planning to come because I had taken the morning off of work, and at that time they told me the plumber was in Williamsburg and was still on the job that needed about 45 minutes on top of 25-30 minute travel time to get to my house. It is now 5:48pm and not once have I received a phone call from the plumber nor the office stating that they were coming to do the estimate or whether an issue came up and needed to reschedule. We are on a time crunch to purchase appliances.... the sale expires tomorrow, so now not only do I miss out on the sale, but have absolutely NO IDEA how much it costs to run a line to determine whether or not we should purchase the gas stove that I would like or just a regular one like we have. I have already sold our current stove and those people are awaiting the call to come and pick it up. So, I've called other plumbers in the area and they don't have an appt soon enough so here we are back to square one.... so thanks for that!

The technician was on time and very professional. He explained everything and was very knowledgeable. Great service!!!