Best Furnace Repair Service in Reno NV

I needed a toilet in both bathrooms. Removing an old one, moving a newish one to the guest bath. And installing a new Toto Washlet in the master bath. Day one went well. Lionel and Scott did a fabulous job. Needed a day two to
Add water pipe for guest bathroom. Mike and Matt did an amazing job as they had to troubleshoot issues replacing an old old toilet with a new design. They had to buy new parts for the unforeseen prior modifications. Very happy with the work of both crews. Professional, personable, patient, polite, and experienced.

We have used their services numerous
times and their service personnel are GREAT....
Especially, service technician “ Thomas. “
We will continue to use this company
because of there excellent staff and knowledge.
Thank you.
Greg

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

You guys have a great company. During a water heater replacement which I was privileged to watch, your employs were very professional, cared about our needs and stayed on the job, even working after hours to complete it so that we would have hot water and not have to have them come back another day.
They were true craftsman, excellent work ethics and etc.
I have dealt with RHP off and on for many years and have always experienced there concerns for our needs as well as there doing excellent work.
Lynn Jenkins

They went above and beyond with getting a job done recently. They’re reliable and always get the job done right!

Eric at 4 Seasons Heating & Air Conditioning was great to work with. He was up front with the price got the work, done in a timely manner, a good communicator, and supplied ample photos of the work & parts. I recommend this company.

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it works in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of rescheduling walk throughs, and more broken promises. He didn’t even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for those parts. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn’t take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches.

They came very fast! The technician was professional and friendly. Very reasonable price! And my issue is fixed!

Jacob Hahn was very knowledgeable and undoubtedly saved us some steps. Very upfront, provided all options and had detailed and documented information.Update: had someone else come fix my issue in 5 minutes and not try to charge me 17K.

once again, Hawthorne did nothing short of a professional job!!
Always very polite and full of information regarding my current plumbing needs! Hawthorne Plumbing has become our automatic choice for all of our future plumbing needs!! Please keep up the good work!!
~Matthew Baldini
Carson City, Nevada

Brandon did a great job! You can tell he takes pride in his work. When he was changing out parts he was cleaning everything. He was very knowledgeable.

So far, I've been holding for 12 minutes to get a price for installing flooring...wake me up when they answer.